id sid tid token lemma pos crl-14926 1 1 college college NOUN crl-14926 1 2 and and CCONJ crl-14926 1 3 research research NOUN crl-14926 1 4 libraries library NOUN crl-14926 1 5 patron patron NOUN crl-14926 1 6 online online ADJ crl-14926 1 7 catalog catalog NOUN crl-14926 1 8 success success NOUN crl-14926 1 9 rosemary rosemary ADJ crl-14926 2 1 thome thome ADJ crl-14926 2 2 and and CCONJ crl-14926 2 3 jo jo PROPN crl-14926 2 4 bell bell NOUN crl-14926 2 5 whitlatch whitlatch VERB crl-14926 2 6 this this DET crl-14926 2 7 project project NOUN crl-14926 2 8 explored explore VERB crl-14926 2 9 the the DET crl-14926 2 10 role role NOUN crl-14926 2 11 of of ADP crl-14926 2 12 the the DET crl-14926 2 13 online online ADJ crl-14926 2 14 catalog catalog NOUN crl-14926 2 15 in in ADP crl-14926 2 16 library library NOUN crl-14926 2 17 user user NOUN crl-14926 2 18 success success NOUN crl-14926 2 19 . . PUNCT crl-14926 3 1 three three NUM crl-14926 3 2 different different ADJ crl-14926 3 3 studies study NOUN crl-14926 3 4 were be AUX crl-14926 3 5 conducted conduct VERB crl-14926 3 6 to to PART crl-14926 3 7 provide provide VERB crl-14926 3 8 a a DET crl-14926 3 9 more more ADV crl-14926 3 10 in in ADP crl-14926 3 11 - - PUNCT crl-14926 3 12 depth depth NOUN crl-14926 3 13 picture picture NOUN crl-14926 3 14 of of ADP crl-14926 3 15 online online ADJ crl-14926 3 16 catalog catalog NOUN crl-14926 3 17 use use NOUN crl-14926 3 18 in in ADP crl-14926 3 19 three three NUM crl-14926 3 20 aspects aspect NOUN crl-14926 3 21 of of ADP crl-14926 3 22 library library NOUN crl-14926 3 23 research research NOUN crl-14926 3 24 - - PUNCT crl-14926 3 25 as as ADP crl-14926 3 26 part part NOUN crl-14926 3 27 of of ADP crl-14926 3 28 the the DET crl-14926 3 29 reference reference NOUN crl-14926 3 30 process process NOUN crl-14926 3 31 , , PUNCT crl-14926 3 32 as as SCONJ crl-14926 3 33 used use VERB crl-14926 3 34 by by ADP crl-14926 3 35 unassisted unassisted ADJ crl-14926 3 36 users user NOUN crl-14926 3 37 , , PUNCT crl-14926 3 38 and and CCONJ crl-14926 3 39 as as ADP crl-14926 3 40 an an DET crl-14926 3 41 intermediate intermediate ADJ crl-14926 3 42 step step NOUN crl-14926 3 43 in in ADP crl-14926 3 44 obtaining obtain VERB crl-14926 3 45 actual actual ADJ crl-14926 3 46 documents document NOUN crl-14926 3 47 . . PUNCT crl-14926 4 1 the the DET crl-14926 4 2 methodology methodology NOUN crl-14926 4 3 provides provide VERB crl-14926 4 4 a a DET crl-14926 4 5 model model NOUN crl-14926 4 6 for for ADP crl-14926 4 7 surveying survey VERB crl-14926 4 8 other other ADJ crl-14926 4 9 library library NOUN crl-14926 4 10 services service NOUN crl-14926 4 11 or or CCONJ crl-14926 4 12 products product NOUN crl-14926 4 13 . . PUNCT crl-14926 5 1 utomated utomated ADJ crl-14926 5 2 products product NOUN crl-14926 5 3 , , PUNCT crl-14926 5 4 especially especially ADV crl-14926 5 5 online online ADJ crl-14926 5 6 catalogs catalog NOUN crl-14926 5 7 , , PUNCT crl-14926 5 8 have have AUX crl-14926 5 9 become become VERB crl-14926 5 10 the the DET crl-14926 5 11 norm norm NOUN crl-14926 5 12 in in ADP crl-14926 5 13 academic academic ADJ crl-14926 5 14 libraries library NOUN crl-14926 5 15 . . PUNCT crl-14926 6 1 the the DET crl-14926 6 2 online online ADJ crl-14926 6 3 catalog catalog NOUN crl-14926 6 4 is be AUX crl-14926 6 5 now now ADV crl-14926 6 6 a a DET crl-14926 6 7 major major ADJ crl-14926 6 8 resource resource NOUN crl-14926 6 9 utilized utilize VERB crl-14926 6 10 in in ADP crl-14926 6 11 the the DET crl-14926 6 12 process process NOUN crl-14926 6 13 of of ADP crl-14926 6 14 providing provide VERB crl-14926 6 15 reference reference NOUN crl-14926 6 16 assistance assistance NOUN crl-14926 6 17 to to ADP crl-14926 6 18 users user NOUN crl-14926 6 19 and and CCONJ crl-14926 6 20 in in ADP crl-14926 6 21 providing provide VERB crl-14926 6 22 assistance assistance NOUN crl-14926 6 23 to to ADP crl-14926 6 24 library library NOUN crl-14926 6 25 users user NOUN crl-14926 6 26 operating operate VERB crl-14926 6 27 in in ADP crl-14926 6 28 a a DET crl-14926 6 29 self self NOUN crl-14926 6 30 - - PUNCT crl-14926 6 31 service service NOUN crl-14926 6 32 mode mode NOUN crl-14926 6 33 . . PUNCT crl-14926 7 1 librarians librarian NOUN crl-14926 7 2 and and CCONJ crl-14926 7 3 library library NOUN crl-14926 7 4 users user NOUN crl-14926 7 5 alike alike ADV crl-14926 7 6 have have AUX crl-14926 7 7 adopted adopt VERB crl-14926 7 8 them they PRON crl-14926 7 9 enthusiastically enthusiastically ADV crl-14926 7 10 . . PUNCT crl-14926 8 1 although although SCONJ crl-14926 8 2 user user NOUN crl-14926 8 3 enthusiasm enthusiasm NOUN crl-14926 8 4 and and CCONJ crl-14926 8 5 satisfaction satisfaction NOUN crl-14926 8 6 with with ADP crl-14926 8 7 online online ADJ crl-14926 8 8 catalogs catalog NOUN crl-14926 8 9 are be AUX crl-14926 8 10 known know VERB crl-14926 8 11 to to PART crl-14926 8 12 be be AUX crl-14926 8 13 high high ADJ crl-14926 8 14 , , PUNCT crl-14926 8 15 individual individual ADJ crl-14926 8 16 libraries library NOUN crl-14926 8 17 have have VERB crl-14926 8 18 more more ADV crl-14926 8 19 limited limited ADJ crl-14926 8 20 information information NOUN crl-14926 8 21 on on ADP crl-14926 8 22 the the DET crl-14926 8 23 role role NOUN crl-14926 8 24 of of ADP crl-14926 8 25 the the DET crl-14926 8 26 library library NOUN crl-14926 8 27 catalog catalog NOUN crl-14926 8 28 in in ADP crl-14926 8 29 library library PROPN crl-14926 8 30 user user NOUN crl-14926 8 31 success success NOUN crl-14926 8 32 . . PUNCT crl-14926 9 1 to to PART crl-14926 9 2 obtain obtain VERB crl-14926 9 3 a a DET crl-14926 9 4 more more ADV crl-14926 9 5 comprehensive comprehensive ADJ crl-14926 9 6 understanding understanding NOUN crl-14926 9 7 of of ADP crl-14926 9 8 the the DET crl-14926 9 9 role role NOUN crl-14926 9 10 of of ADP crl-14926 9 11 the the DET crl-14926 9 12 online online ADJ crl-14926 9 13 catalog catalog NOUN crl-14926 9 14 in in ADP crl-14926 9 15 user user NOUN crl-14926 9 16 success success NOUN crl-14926 9 17 , , PUNCT crl-14926 9 18 individual individual ADJ crl-14926 9 19 library library NOUN crl-14926 9 20 studies study NOUN crl-14926 9 21 must must AUX crl-14926 9 22 be be AUX crl-14926 9 23 designed design VERB crl-14926 9 24 to to PART crl-14926 9 25 study study VERB crl-14926 9 26 both both DET crl-14926 9 27 patrons patron NOUN crl-14926 9 28 who who PRON crl-14926 9 29 use use VERB crl-14926 9 30 the the DET crl-14926 9 31 online online ADJ crl-14926 9 32 catalog catalog NOUN crl-14926 9 33 with with ADP crl-14926 9 34 reference reference NOUN crl-14926 9 35 assistance assistance NOUN crl-14926 9 36 and and CCONJ crl-14926 9 37 those those PRON crl-14926 9 38 who who PRON crl-14926 9 39 use use VERB crl-14926 9 40 the the DET crl-14926 9 41 catalog catalog NOUN crl-14926 9 42 unassisted unassisted ADJ crl-14926 9 43 . . PUNCT crl-14926 10 1 also also ADV crl-14926 10 2 , , PUNCT crl-14926 10 3 such such ADJ crl-14926 10 4 studies study NOUN crl-14926 10 5 must must AUX crl-14926 10 6 employ employ VERB crl-14926 10 7 a a DET crl-14926 10 8 variety variety NOUN crl-14926 10 9 of of ADP crl-14926 10 10 quantitative quantitative ADJ crl-14926 10 11 and and CCONJ crl-14926 10 12 qualitative qualitative ADJ crl-14926 10 13 datacollection datacollection NOUN crl-14926 10 14 methods method NOUN crl-14926 10 15 and and CCONJ crl-14926 10 16 analyses analysis NOUN crl-14926 10 17 and and CCONJ crl-14926 10 18 consider consider VERB crl-14926 10 19 both both PRON crl-14926 10 20 librarian librarian ADJ crl-14926 10 21 and and CCONJ crl-14926 10 22 patron patron NOUN crl-14926 10 23 perspectives perspective NOUN crl-14926 10 24 concerning concern VERB crl-14926 10 25 success success NOUN crl-14926 10 26 . . PUNCT crl-14926 11 1 the the DET crl-14926 11 2 purpose purpose NOUN crl-14926 11 3 of of ADP crl-14926 11 4 this this DET crl-14926 11 5 project project NOUN crl-14926 11 6 is be AUX crl-14926 11 7 to to PART crl-14926 11 8 explore explore VERB crl-14926 11 9 how how SCONJ crl-14926 11 10 the the DET crl-14926 11 11 online online ADJ crl-14926 11 12 catalog catalog NOUN crl-14926 11 13 contributes contribute VERB crl-14926 11 14 , , PUNCT crl-14926 11 15 or or CCONJ crl-14926 11 16 does do AUX crl-14926 11 17 not not PART crl-14926 11 18 contribute contribute VERB crl-14926 11 19 , , PUNCT crl-14926 11 20 to to ADP crl-14926 11 21 patron patron NOUN crl-14926 11 22 success success NOUN crl-14926 11 23 . . PUNCT crl-14926 12 1 this this DET crl-14926 12 2 project project NOUN crl-14926 12 3 , , PUNCT crl-14926 12 4 in in ADP crl-14926 12 5 using use VERB crl-14926 12 6 a a DET crl-14926 12 7 variety variety NOUN crl-14926 12 8 of of ADP crl-14926 12 9 methodologies methodology NOUN crl-14926 12 10 , , PUNCT crl-14926 12 11 also also ADV crl-14926 12 12 seeks seek VERB crl-14926 12 13 a a DET crl-14926 12 14 multifaceted multifaceted ADJ crl-14926 12 15 view view NOUN crl-14926 12 16 of of ADP crl-14926 12 17 the the DET crl-14926 12 18 topic topic NOUN crl-14926 12 19 . . PUNCT crl-14926 13 1 key key ADJ crl-14926 13 2 questions question NOUN crl-14926 13 3 that that PRON crl-14926 13 4 the the DET crl-14926 13 5 project project NOUN crl-14926 13 6 is be AUX crl-14926 13 7 designed design VERB crl-14926 13 8 to to PART crl-14926 13 9 answer answer VERB crl-14926 13 10 are be AUX crl-14926 13 11 : : PUNCT crl-14926 13 12 ( ( PUNCT crl-14926 13 13 1 1 X crl-14926 13 14 ) ) PUNCT crl-14926 13 15 are be AUX crl-14926 13 16 students student NOUN crl-14926 13 17 really really ADV crl-14926 13 18 getting get VERB crl-14926 13 19 appropriate appropriate ADJ crl-14926 13 20 assistance assistance NOUN crl-14926 13 21 when when SCONJ crl-14926 13 22 using use VERB crl-14926 13 23 the the DET crl-14926 13 24 online online ADJ crl-14926 13 25 catalog catalog NOUN crl-14926 13 26 ? ? PUNCT crl-14926 14 1 ( ( PUNCT crl-14926 14 2 2 2 X crl-14926 14 3 ) ) PUNCT crl-14926 14 4 what what PRON crl-14926 14 5 are be AUX crl-14926 14 6 the the DET crl-14926 14 7 most most ADV crl-14926 14 8 common common ADJ crl-14926 14 9 searching search VERB crl-14926 14 10 successes success NOUN crl-14926 14 11 and and CCONJ crl-14926 14 12 failures failure NOUN crl-14926 14 13 observed observe VERB crl-14926 14 14 for for ADP crl-14926 14 15 people people NOUN crl-14926 14 16 using use VERB crl-14926 14 17 the the DET crl-14926 14 18 online online ADJ crl-14926 14 19 catalog catalog NOUN crl-14926 14 20 without without ADP crl-14926 14 21 staff staff NOUN crl-14926 14 22 assistance assistance NOUN crl-14926 14 23 ? ? PUNCT crl-14926 15 1 ( ( PUNCT crl-14926 15 2 3 3 X crl-14926 15 3 ) ) PUNCT crl-14926 15 4 how how SCONJ crl-14926 15 5 effectively effectively ADV crl-14926 15 6 is be AUX crl-14926 15 7 the the DET crl-14926 15 8 online online ADJ crl-14926 15 9 catalog catalog NOUN crl-14926 15 10 used use VERB crl-14926 15 11 by by ADP crl-14926 15 12 librarians librarian NOUN crl-14926 15 13 providing provide VERB crl-14926 15 14 reference reference NOUN crl-14926 15 15 assistance assistance NOUN crl-14926 15 16 compared compare VERB crl-14926 15 17 to to ADP crl-14926 15 18 other other ADJ crl-14926 15 19 sources source NOUN crl-14926 15 20 - - PUNCT crl-14926 15 21 reference reference NOUN crl-14926 15 22 books book NOUN crl-14926 15 23 , , PUNCT crl-14926 15 24 electronic electronic ADJ crl-14926 15 25 and and CCONJ crl-14926 15 26 printed print VERB crl-14926 15 27 indexes index NOUN crl-14926 15 28 ? ? PUNCT crl-14926 16 1 and and CCONJ crl-14926 16 2 ( ( PUNCT crl-14926 16 3 4 4 NUM crl-14926 16 4 ) ) PUNCT crl-14926 16 5 are be AUX crl-14926 16 6 students student NOUN crl-14926 16 7 able able ADJ crl-14926 16 8 to to PART crl-14926 16 9 find find VERB crl-14926 16 10 the the DET crl-14926 16 11 material material NOUN crl-14926 16 12 they they PRON crl-14926 16 13 located locate VERB crl-14926 16 14 in in ADP crl-14926 16 15 the the DET crl-14926 16 16 online online ADJ crl-14926 16 17 catalog catalog NOUN crl-14926 16 18 on on ADP crl-14926 16 19 the the DET crl-14926 16 20 shelves shelf NOUN crl-14926 16 21 - - PUNCT crl-14926 16 22 if if SCONJ crl-14926 16 23 not not PART crl-14926 16 24 , , PUNCT crl-14926 16 25 why why SCONJ crl-14926 16 26 not not PART crl-14926 16 27 ? ? PUNCT crl-14926 17 1 the the DET crl-14926 17 2 paper paper NOUN crl-14926 17 3 briefly briefly ADV crl-14926 17 4 reviews review VERB crl-14926 17 5 relevant relevant ADJ crl-14926 17 6 studies study NOUN crl-14926 17 7 of of ADP crl-14926 17 8 online online ADJ crl-14926 17 9 catalogs catalog NOUN crl-14926 17 10 and and CCONJ crl-14926 17 11 reference reference NOUN crl-14926 17 12 success success NOUN crl-14926 17 13 , , PUNCT crl-14926 17 14 and and CCONJ crl-14926 17 15 describes describe VERB crl-14926 17 16 the the DET crl-14926 17 17 methodology methodology NOUN crl-14926 17 18 and and CCONJ crl-14926 17 19 results result NOUN crl-14926 17 20 of of ADP crl-14926 17 21 three three NUM crl-14926 17 22 different different ADJ crl-14926 17 23 online online ADJ crl-14926 17 24 catalog catalog NOUN crl-14926 17 25 studies study NOUN crl-14926 17 26 : : PUNCT crl-14926 17 27 ( ( PUNCT crl-14926 17 28 1 1 X crl-14926 17 29 ) ) PUNCT crl-14926 17 30 the the DET crl-14926 17 31 reference reference NOUN crl-14926 17 32 transaction transaction NOUN crl-14926 17 33 assessment assessment NOUN crl-14926 17 34 survey survey NOUN crl-14926 17 35 ; ; PUNCT crl-14926 17 36 ( ( PUNCT crl-14926 17 37 2 2 X crl-14926 17 38 ) ) PUNCT crl-14926 17 39 the the DET crl-14926 17 40 online online ADJ crl-14926 17 41 catalog catalog NOUN crl-14926 17 42 study study NOUN crl-14926 17 43 of of ADP crl-14926 17 44 unassisted unassisted ADJ crl-14926 17 45 users user NOUN crl-14926 17 46 ; ; PUNCT crl-14926 17 47 and and CCONJ crl-14926 17 48 ( ( PUNCT crl-14926 17 49 3 3 X crl-14926 17 50 ) ) PUNCT crl-14926 17 51 the the DET crl-14926 17 52 document document NOUN crl-14926 17 53 availability availability NOUN crl-14926 17 54 study study NOUN crl-14926 17 55 . . PUNCT crl-14926 18 1 finally finally ADV crl-14926 18 2 , , PUNCT crl-14926 18 3 the the DET crl-14926 18 4 paper paper NOUN crl-14926 18 5 concludes conclude VERB crl-14926 18 6 by by ADP crl-14926 18 7 discussing discuss VERB crl-14926 18 8 the the DET crl-14926 18 9 implications implication NOUN crl-14926 18 10 for for ADP crl-14926 18 11 reference reference NOUN crl-14926 18 12 practice practice NOUN crl-14926 18 13 , , PUNCT crl-14926 18 14 rosenu:~ry rosenu:~ry PROPN crl-14926 18 15 thorne thorne NOUN crl-14926 18 16 is be AUX crl-14926 18 17 head head NOUN crl-14926 18 18 of of ADP crl-14926 18 19 reference reference NOUN crl-14926 18 20 and and CCONJ crl-14926 18 21 instructional instructional ADJ crl-14926 18 22 services service NOUN crl-14926 18 23 and and CCONJ crl-14926 18 24 jo jo PROPN crl-14926 18 25 bell bell NOUN crl-14926 18 26 whitlatch whitlatch NOUN crl-14926 18 27 is be AUX crl-14926 18 28 reference reference NOUN crl-14926 18 29 librarian librarian ADJ crl-14926 18 30 and and CCONJ crl-14926 18 31 history history NOUN crl-14926 18 32 selector selector NOUN crl-14926 18 33 at at ADP crl-14926 18 34 san san PROPN crl-14926 18 35 jose jose PROPN crl-14926 18 36 state state PROPN crl-14926 18 37 university university PROPN crl-14926 18 38 , , PUNCT crl-14926 18 39 san san PROPN crl-14926 18 40 jose jose PROPN crl-14926 18 41 , , PUNCT crl-14926 18 42 california california PROPN crl-14926 18 43 95192 95192 NUM crl-14926 18 44 - - SYM crl-14926 18 45 0028 0028 NUM crl-14926 18 46 . . PUNCT crl-14926 19 1 the the DET crl-14926 19 2 authors author NOUN crl-14926 19 3 would would AUX crl-14926 19 4 like like VERB crl-14926 19 5 to to PART crl-14926 19 6 thank thank VERB crl-14926 19 7 the the DET crl-14926 19 8 six six NUM crl-14926 19 9 librarians librarian NOUN crl-14926 19 10 who who PRON crl-14926 19 11 participated participate VERB crl-14926 19 12 in in ADP crl-14926 19 13 the the DET crl-14926 19 14 online online ADJ crl-14926 19 15 catalog catalog NOUN crl-14926 19 16 success success NOUN crl-14926 19 17 study study NOUN crl-14926 19 18 : : PUNCT crl-14926 19 19 edith edith PROPN crl-14926 19 20 crowe crowe PROPN crl-14926 19 21 , , PUNCT crl-14926 19 22 mario mario PROPN crl-14926 19 23 guzman guzman PROPN crl-14926 19 24 , , PUNCT crl-14926 19 25 linda linda PROPN crl-14926 19 26 johnson johnson PROPN crl-14926 19 27 , , PUNCT crl-14926 19 28 mengxiong mengxiong PROPN crl-14926 19 29 liu liu PROPN crl-14926 19 30 , , PUNCT crl-14926 19 31 judy judy PROPN crl-14926 19 32 reynolds reynolds PROPN crl-14926 19 33 , , PUNCT crl-14926 19 34 and and CCONJ crl-14926 19 35 lorene lorene NOUN crl-14926 19 36 sisson sisson NOUN crl-14926 19 37 , , PUNCT crl-14926 19 38 as as ADV crl-14926 19 39 well well ADV crl-14926 19 40 as as ADP crl-14926 19 41 all all DET crl-14926 19 42 members member NOUN crl-14926 19 43 of of ADP crl-14926 19 44 the the DET crl-14926 19 45 reference reference NOUN crl-14926 19 46 department department NOUN crl-14926 19 47 and and CCONJ crl-14926 19 48 the the DET crl-14926 19 49 government government NOUN crl-14926 19 50 publications publication NOUN crl-14926 19 51 department department NOUN crl-14926 19 52 who who PRON crl-14926 19 53 participated participate VERB crl-14926 19 54 in in ADP crl-14926 19 55 the the DET crl-14926 19 56 rtai rtai ADJ crl-14926 19 57 study study NOUN crl-14926 19 58 . . PUNCT crl-14926 20 1 they they PRON crl-14926 20 2 also also ADV crl-14926 20 3 thank thank VERB crl-14926 20 4 marjorie marjorie NOUN crl-14926 20 5 murfin murfin NOUN crl-14926 20 6 and and CCONJ crl-14926 20 7 charles charles ADJ crl-14926 20 8 bunge bunge NOUN crl-14926 20 9 for for ADP crl-14926 20 10 their their PRON crl-14926 20 11 assistance assistance NOUN crl-14926 20 12 in in ADP crl-14926 20 13 analyzing analyze VERB crl-14926 20 14 the the DET crl-14926 20 15 rtai rtai NOUN crl-14926 20 16 results result NOUN crl-14926 20 17 . . PUNCT crl-14926 21 1 479 479 NUM crl-14926 21 2 480 480 NUM crl-14926 21 3 college college PROPN crl-14926 21 4 & & CCONJ crl-14926 21 5 research research NOUN crl-14926 21 6 libraries library NOUN crl-14926 21 7 for for ADP crl-14926 21 8 the the DET crl-14926 21 9 online online ADJ crl-14926 21 10 catalog catalog NOUN crl-14926 21 11 interface interface NOUN crl-14926 21 12 , , PUNCT crl-14926 21 13 and and CCONJ crl-14926 21 14 for for ADP crl-14926 21 15 study study NOUN crl-14926 21 16 methodology methodology NOUN crl-14926 21 17 . . PUNCT crl-14926 22 1 literature literature NOUN crl-14926 22 2 review review PROPN crl-14926 22 3 online online ADJ crl-14926 22 4 catalog catalog NOUN crl-14926 22 5 studies study NOUN crl-14926 22 6 many many ADJ crl-14926 22 7 studies study NOUN crl-14926 22 8 have have AUX crl-14926 22 9 been be AUX crl-14926 22 10 conducted conduct VERB crl-14926 22 11 concerning concern VERB crl-14926 22 12 the the DET crl-14926 22 13 role role NOUN crl-14926 22 14 of of ADP crl-14926 22 15 online online ADJ crl-14926 22 16 catalogs catalog NOUN crl-14926 22 17 in in ADP crl-14926 22 18 providing provide VERB crl-14926 22 19 assistance assistance NOUN crl-14926 22 20 to to ADP crl-14926 22 21 users user NOUN crl-14926 22 22 in in ADP crl-14926 22 23 a a DET crl-14926 22 24 selfservice selfservice NOUN crl-14926 22 25 mode mode NOUN crl-14926 22 26 . . PUNCT crl-14926 23 1 jon jon PROPN crl-14926 23 2 hufford hufford PROPN crl-14926 23 3 observes observe VERB crl-14926 23 4 that that SCONJ crl-14926 23 5 the the DET crl-14926 23 6 most most ADV crl-14926 23 7 accurate accurate ADJ crl-14926 23 8 studies study NOUN crl-14926 23 9 of of ADP crl-14926 23 10 catalog catalog NOUN crl-14926 23 11 use use NOUN crl-14926 23 12 have have AUX crl-14926 23 13 been be AUX crl-14926 23 14 done do VERB crl-14926 23 15 through through ADP crl-14926 23 16 interviews interview NOUN crl-14926 23 17 with with ADP crl-14926 23 18 users user NOUN crl-14926 23 19 when when SCONJ crl-14926 23 20 they they PRON crl-14926 23 21 are be AUX crl-14926 23 22 searching search VERB crl-14926 23 23 the the DET crl-14926 23 24 catalog catalog NOUN crl-14926 23 25 . . PUNCT crl-14926 24 1 this this DET crl-14926 24 2 technique technique NOUN crl-14926 24 3 requires require VERB crl-14926 24 4 more more ADJ crl-14926 24 5 time time NOUN crl-14926 24 6 to to PART crl-14926 24 7 gather gather VERB crl-14926 24 8 data datum NOUN crl-14926 24 9 , , PUNCT crl-14926 24 10 but but CCONJ crl-14926 24 11 is be AUX crl-14926 24 12 likely likely ADJ crl-14926 24 13 to to PART crl-14926 24 14 yield yield VERB crl-14926 24 15 more more ADV crl-14926 24 16 precise precise ADJ crl-14926 24 17 and and CCONJ crl-14926 24 18 reliable reliable ADJ crl-14926 24 19 information information NOUN crl-14926 24 20 . . PUNCT crl-14926 25 1 a a DET crl-14926 25 2 serious serious ADJ crl-14926 25 3 limitation limitation NOUN crl-14926 25 4 of of ADP crl-14926 25 5 this this DET crl-14926 25 6 method method NOUN crl-14926 25 7 is be AUX crl-14926 25 8 that that SCONJ crl-14926 25 9 users user NOUN crl-14926 25 10 might might AUX crl-14926 25 11 not not PART crl-14926 25 12 behave behave VERB crl-14926 25 13 in in ADP crl-14926 25 14 the the DET crl-14926 25 15 same same ADJ crl-14926 25 16 way way NOUN crl-14926 25 17 as as SCONJ crl-14926 25 18 when when SCONJ crl-14926 25 19 they they PRON crl-14926 25 20 are be AUX crl-14926 25 21 unobserved.1 unobserved.1 PROPN crl-14926 25 22 in in ADP crl-14926 25 23 line line NOUN crl-14926 25 24 with with ADP crl-14926 25 25 this this DET crl-14926 25 26 focus focus NOUN crl-14926 25 27 on on ADP crl-14926 25 28 users user NOUN crl-14926 25 29 , , PUNCT crl-14926 25 30 walt walt PROPN crl-14926 25 31 crawford crawford NOUN crl-14926 25 32 notes note VERB crl-14926 25 33 that that SCONJ crl-14926 25 34 much much ADJ crl-14926 25 35 of of ADP crl-14926 25 36 the the DET crl-14926 25 37 research research NOUN crl-14926 25 38 has have AUX crl-14926 25 39 asked ask VERB crl-14926 25 40 the the DET crl-14926 25 41 wrong wrong ADJ crl-14926 25 42 question question NOUN crl-14926 25 43 . . PUNCT crl-14926 26 1 the the DET crl-14926 26 2 question question NOUN crl-14926 26 3 is be AUX crl-14926 26 4 not not PART crl-14926 26 5 whether whether SCONJ crl-14926 26 6 users user NOUN crl-14926 26 7 can can AUX crl-14926 26 8 identify identify VERB crl-14926 26 9 a a DET crl-14926 26 10 given give VERB crl-14926 26 11 piece piece NOUN crl-14926 26 12 of of ADP crl-14926 26 13 information information NOUN crl-14926 26 14 , , PUNCT crl-14926 26 15 but but CCONJ crl-14926 26 16 whether whether SCONJ crl-14926 26 17 they they PRON crl-14926 26 18 got get VERB crl-14926 26 19 the the DET crl-14926 26 20 information information NOUN crl-14926 26 21 wanted want VERB crl-14926 26 22 , , PUNCT crl-14926 26 23 how how SCONJ crl-14926 26 24 quickly quickly ADV crl-14926 26 25 they they PRON crl-14926 26 26 got get VERB crl-14926 26 27 the the DET crl-14926 26 28 information information NOUN crl-14926 26 29 , , PUNCT crl-14926 26 30 and and CCONJ crl-14926 26 31 whether whether SCONJ crl-14926 26 32 the the DET crl-14926 26 33 process process NOUN crl-14926 26 34 was be AUX crl-14926 26 35 satisfactory.2 satisfactory.2 NOUN crl-14926 26 36 however however ADV crl-14926 26 37 , , PUNCT crl-14926 26 38 user user NOUN crl-14926 26 39 satisfaction satisfaction NOUN crl-14926 26 40 as as ADP crl-14926 26 41 a a DET crl-14926 26 42 measure measure NOUN crl-14926 26 43 is be AUX crl-14926 26 44 not not PART crl-14926 26 45 without without ADP crl-14926 26 46 difficulties difficulty NOUN crl-14926 26 47 . . PUNCT crl-14926 27 1 user user NOUN crl-14926 27 2 satisfaction satisfaction NOUN crl-14926 27 3 is be AUX crl-14926 27 4 multidimensional multidimensional ADJ crl-14926 27 5 , , PUNCT crl-14926 27 6 and and CCONJ crl-14926 27 7 there there PRON crl-14926 27 8 has have AUX crl-14926 27 9 been be AUX crl-14926 27 10 little little ADJ crl-14926 27 11 recognition recognition NOUN crl-14926 27 12 of of ADP crl-14926 27 13 the the DET crl-14926 27 14 complex complex ADJ crl-14926 27 15 dimensions dimension NOUN crl-14926 27 16 that that PRON crl-14926 27 17 underlie underlie VERB crl-14926 27 18 the the DET crl-14926 27 19 measure measure NOUN crl-14926 27 20 . . PUNCT crl-14926 28 1 prudence prudence NOUN crl-14926 28 2 dalrymple dalrymple NOUN crl-14926 28 3 and and CCONJ crl-14926 28 4 douglas douglas PROPN crl-14926 28 5 zweizig zweizig PROPN crl-14926 28 6 found find VERB crl-14926 28 7 that that SCONJ crl-14926 28 8 users user NOUN crl-14926 28 9 who who PRON crl-14926 28 10 spent spend VERB crl-14926 28 11 a a DET crl-14926 28 12 longer long ADJ crl-14926 28 13 time time NOUN crl-14926 28 14 searching search VERB crl-14926 28 15 the the DET crl-14926 28 16 catalog catalog NOUN crl-14926 28 17 were be AUX crl-14926 28 18 likely likely ADJ crl-14926 28 19 to to PART crl-14926 28 20 assess assess VERB crl-14926 28 21 the the DET crl-14926 28 22 results result NOUN crl-14926 28 23 obtained obtain VERB crl-14926 28 24 less less ADV crl-14926 28 25 positively positively ADV crl-14926 28 26 than than ADP crl-14926 28 27 those those PRON crl-14926 28 28 who who PRON crl-14926 28 29 spent spend VERB crl-14926 28 30 a a DET crl-14926 28 31 shorter short ADJ crl-14926 28 32 time time NOUN crl-14926 28 33 searching search VERB crl-14926 28 34 . . PUNCT crl-14926 29 1 conversely conversely ADV crl-14926 29 2 , , PUNCT crl-14926 29 3 users user NOUN crl-14926 29 4 who who PRON crl-14926 29 5 enjoyed enjoy VERB crl-14926 29 6 their their PRON crl-14926 29 7 experience experience NOUN crl-14926 29 8 searching search VERB crl-14926 29 9 in in ADP crl-14926 29 10 the the DET crl-14926 29 11 online online ADJ crl-14926 29 12 catalog catalog NOUN crl-14926 29 13 ( ( PUNCT crl-14926 29 14 easier easy ADJ crl-14926 29 15 to to PART crl-14926 29 16 use use VERB crl-14926 29 17 , , PUNCT crl-14926 29 18 fun fun NOUN crl-14926 29 19 , , PUNCT crl-14926 29 20 and and CCONJ crl-14926 29 21 so so ADV crl-14926 29 22 forth forth ADV crl-14926 29 23 ) ) PUNCT crl-14926 29 24 viewed view VERB crl-14926 29 25 the the DET crl-14926 29 26 results result NOUN crl-14926 29 27 obtained obtain VERB crl-14926 29 28 more more ADV crl-14926 29 29 positively positively ADV crl-14926 29 30 than than ADP crl-14926 29 31 those those PRON crl-14926 29 32 who who PRON crl-14926 29 33 found find VERB crl-14926 29 34 the the DET crl-14926 29 35 online online ADJ crl-14926 29 36 catalog catalog NOUN crl-14926 29 37 search search NOUN crl-14926 29 38 less less ADJ crl-14926 29 39 enjoyable.3 enjoyable.3 NOUN crl-14926 29 40 past past ADP crl-14926 29 41 studies study NOUN crl-14926 29 42 of of ADP crl-14926 29 43 online online ADJ crl-14926 29 44 catalogs catalog NOUN crl-14926 29 45 have have AUX crl-14926 29 46 identified identify VERB crl-14926 29 47 subject subject NOUN crl-14926 29 48 rather rather ADV crl-14926 29 49 than than ADP crl-14926 29 50 knownitem knownitem NOUN crl-14926 29 51 ( ( PUNCT crl-14926 29 52 author author NOUN crl-14926 29 53 / / SYM crl-14926 29 54 title title NOUN crl-14926 29 55 ) ) PUNCT crl-14926 29 56 searches search NOUN crl-14926 29 57 as as ADP crl-14926 29 58 the the DET crl-14926 29 59 type type NOUN crl-14926 29 60 of of ADP crl-14926 29 61 searches search NOUN crl-14926 29 62 creating create VERB crl-14926 29 63 the the DET crl-14926 29 64 most most ADJ crl-14926 29 65 difficulties difficulty NOUN crl-14926 29 66 for for ADP crl-14926 29 67 users user NOUN crl-14926 29 68 . . PUNCT crl-14926 30 1 ray ray PROPN crl-14926 30 2 larson larson PROPN crl-14926 30 3 has have AUX crl-14926 30 4 summarized summarize VERB crl-14926 30 5 the the DET crl-14926 30 6 major major ADJ crl-14926 30 7 problems problem NOUN crl-14926 30 8 with with ADP crl-14926 30 9 subject subject NOUN crl-14926 30 10 access access NOUN crl-14926 30 11 in in ADP crl-14926 30 12 current current ADJ crl-14926 30 13 online online ADJ crl-14926 30 14 catalogs catalog NOUN crl-14926 30 15 : : PUNCT crl-14926 30 16 users user NOUN crl-14926 30 17 ' ' PART crl-14926 30 18 lack lack NOUN crl-14926 30 19 of of ADP crl-14926 30 20 knowledge knowledge NOUN crl-14926 30 21 of of ADP crl-14926 30 22 library library NOUN crl-14926 30 23 of of ADP crl-14926 30 24 congress congress PROPN crl-14926 30 25 subject subject PROPN crl-14926 30 26 headings heading NOUN crl-14926 30 27 ( ( PUNCT crl-14926 30 28 lcsh lcsh NOUN crl-14926 30 29 ) ) PUNCT crl-14926 30 30 ; ; PUNCT crl-14926 30 31 users user NOUN crl-14926 30 32 ' ' PART crl-14926 30 33 problems problem NOUN crl-14926 30 34 with with ADP crl-14926 30 35 mechanical mechanical ADJ crl-14926 30 36 and and CCONJ crl-14926 30 37 conceptual conceptual ADJ crl-14926 30 38 aspects aspect NOUN crl-14926 30 39 of of ADP crl-14926 30 40 query query NOUN crl-14926 30 41 formulation formulation NOUN crl-14926 30 42 ; ; PUNCT crl-14926 30 43 searches search VERB crl-14926 30 44 that that PRON crl-14926 30 45 renovember renovember VERB crl-14926 30 46 1994 1994 NUM crl-14926 30 47 trieve trieve ADJ crl-14926 30 48 nothing nothing PRON crl-14926 30 49 ; ; PUNCT crl-14926 30 50 searches search NOUN crl-14926 30 51 that that PRON crl-14926 30 52 retrieve retrieve VERB crl-14926 30 53 too too ADV crl-14926 30 54 much much ADJ crl-14926 30 55 ; ; PUNCT crl-14926 30 56 and and CCONJ crl-14926 30 57 searches search NOUN crl-14926 30 58 that that PRON crl-14926 30 59 retrieve retrieve VERB crl-14926 30 60 records record NOUN crl-14926 30 61 that that PRON crl-14926 30 62 do do AUX crl-14926 30 63 not not PART crl-14926 30 64 match match VERB crl-14926 30 65 what what PRON crl-14926 30 66 the the DET crl-14926 30 67 user user NOUN crl-14926 30 68 had have VERB crl-14926 30 69 in in ADP crl-14926 30 70 mind.4 mind.4 PROPN crl-14926 30 71 larson larson NOUN crl-14926 30 72 found find VERB crl-14926 30 73 that that PRON crl-14926 30 74 subject subject NOUN crl-14926 30 75 searching searching NOUN crl-14926 30 76 is be AUX crl-14926 30 77 the the DET crl-14926 30 78 type type NOUN crl-14926 30 79 of of ADP crl-14926 30 80 search search NOUN crl-14926 30 81 most most ADV crl-14926 30 82 likely likely ADJ crl-14926 30 83 to to PART crl-14926 30 84 fail fail VERB crl-14926 30 85 - - PUNCT crl-14926 30 86 in in ADP crl-14926 30 87 a a DET crl-14926 30 88 large large ADJ crl-14926 30 89 university university NOUN crl-14926 30 90 library library NOUN crl-14926 30 91 , , PUNCT crl-14926 30 92 only only ADV crl-14926 30 93 12 12 NUM crl-14926 30 94 percent percent NOUN crl-14926 30 95 of of ADP crl-14926 30 96 subject subject ADJ crl-14926 30 97 searches search NOUN crl-14926 30 98 retrieved retrieve VERB crl-14926 30 99 between between ADP crl-14926 30 100 one one NUM crl-14926 30 101 and and CCONJ crl-14926 30 102 twenty twenty NUM crl-14926 30 103 items.5 items.5 ADJ crl-14926 30 104 other other ADJ crl-14926 30 105 recent recent ADJ crl-14926 30 106 studies study NOUN crl-14926 30 107 confirm confirm VERB crl-14926 30 108 larson larson PROPN crl-14926 30 109 's 's PART crl-14926 30 110 observation observation NOUN crl-14926 30 111 . . PUNCT crl-14926 31 1 at at ADP crl-14926 31 2 north north PROPN crl-14926 31 3 carolina carolina PROPN crl-14926 31 4 state state PROPN crl-14926 31 5 , , PUNCT crl-14926 31 6 hunter hunter NOUN crl-14926 31 7 found find VERB crl-14926 31 8 that that PRON crl-14926 31 9 subject subject NOUN crl-14926 31 10 searching searching NOUN crl-14926 31 11 was be AUX crl-14926 31 12 the the DET crl-14926 31 13 most most ADV crl-14926 31 14 used use VERB crl-14926 31 15 ( ( PUNCT crl-14926 31 16 at at ADP crl-14926 31 17 52 52 NUM crl-14926 31 18 percent percent NOUN crl-14926 31 19 ) ) PUNCT crl-14926 31 20 but but CCONJ crl-14926 31 21 the the DET crl-14926 31 22 least least ADV crl-14926 31 23 successful successful ADJ crl-14926 31 24 search-62 search-62 ADJ crl-14926 31 25 percent percent NOUN crl-14926 31 26 of of ADP crl-14926 31 27 all all DET crl-14926 31 28 subject subject NOUN crl-14926 31 29 searches search NOUN crl-14926 31 30 resulted result VERB crl-14926 31 31 in in ADP crl-14926 31 32 zero zero NUM crl-14926 31 33 hits.6 hits.6 PROPN crl-14926 31 34 in in ADP crl-14926 31 35 november november PROPN crl-14926 31 36 1992 1992 NUM crl-14926 31 37 , , PUNCT crl-14926 31 38 32 32 NUM crl-14926 31 39 percent percent NOUN crl-14926 31 40 of of ADP crl-14926 31 41 searches search NOUN crl-14926 31 42 on on ADP crl-14926 31 43 melvyl melvyl PROPN crl-14926 31 44 , , PUNCT crl-14926 31 45 the the DET crl-14926 31 46 university university PROPN crl-14926 31 47 of of ADP crl-14926 31 48 california california PROPN crl-14926 31 49 online online ADJ crl-14926 31 50 catalog catalog NOUN crl-14926 31 51 , , PUNCT crl-14926 31 52 yielded yield VERB crl-14926 31 53 zero zero NUM crl-14926 31 54 retrievals retrieval NOUN crl-14926 31 55 and and CCONJ crl-14926 31 56 the the DET crl-14926 31 57 average average ADJ crl-14926 31 58 retrieval retrieval NOUN crl-14926 31 59 set set NOUN crl-14926 31 60 was be AUX crl-14926 31 61 ninetyeight ninetyeight NOUN crl-14926 31 62 titles title NOUN crl-14926 31 63 . . PUNCT crl-14926 32 1 7 7 NUM crl-14926 32 2 user user NOUN crl-14926 32 3 satisfaction satisfaction NOUN crl-14926 32 4 is be AUX crl-14926 32 5 multidimensional multidimensional ADJ crl-14926 32 6 , , PUNCT crl-14926 32 7 and and CCONJ crl-14926 32 8 there there PRON crl-14926 32 9 has have AUX crl-14926 32 10 been be AUX crl-14926 32 11 little little ADJ crl-14926 32 12 recognition recognition NOUN crl-14926 32 13 of of ADP crl-14926 32 14 the the DET crl-14926 32 15 complex complex ADJ crl-14926 32 16 dimensions dimension NOUN crl-14926 32 17 that that PRON crl-14926 32 18 underlie underlie VERB crl-14926 32 19 the the DET crl-14926 32 20 measure measure NOUN crl-14926 32 21 . . PUNCT crl-14926 33 1 a a DET crl-14926 33 2 few few ADJ crl-14926 33 3 studies study NOUN crl-14926 33 4 provide provide VERB crl-14926 33 5 more more ADJ crl-14926 33 6 detail detail NOUN crl-14926 33 7 on on ADP crl-14926 33 8 user user NOUN crl-14926 33 9 behaviors behavior NOUN crl-14926 33 10 when when SCONJ crl-14926 33 11 subject subject ADJ crl-14926 33 12 searching search VERB crl-14926 33 13 . . PUNCT crl-14926 34 1 methods method NOUN crl-14926 34 2 of of ADP crl-14926 34 3 uncontrolled uncontrolled ADJ crl-14926 34 4 vocabulary vocabulary NOUN crl-14926 34 5 ( ( PUNCT crl-14926 34 6 i.e. i.e. X crl-14926 34 7 , , PUNCT crl-14926 34 8 keyword keyword NOUN crl-14926 34 9 ) ) PUNCT crl-14926 34 10 access access NOUN crl-14926 34 11 vary vary VERB crl-14926 34 12 among among ADP crl-14926 34 13 online online ADJ crl-14926 34 14 catalog catalog NOUN crl-14926 34 15 systems system NOUN crl-14926 34 16 , , PUNCT crl-14926 34 17 making make VERB crl-14926 34 18 it it PRON crl-14926 34 19 difficult difficult ADJ crl-14926 34 20 to to PART crl-14926 34 21 compare compare VERB crl-14926 34 22 results result NOUN crl-14926 34 23 of of ADP crl-14926 34 24 subject subject ADJ crl-14926 34 25 searches search NOUN crl-14926 34 26 from from ADP crl-14926 34 27 different different ADJ crl-14926 34 28 systems system NOUN crl-14926 34 29 . . PUNCT crl-14926 35 1 in in ADP crl-14926 35 2 a a DET crl-14926 35 3 system system NOUN crl-14926 35 4 that that PRON crl-14926 35 5 did do AUX crl-14926 35 6 not not PART crl-14926 35 7 provide provide VERB crl-14926 35 8 keyword keyword PROPN crl-14926 35 9 access access NOUN crl-14926 35 10 to to ADP crl-14926 35 11 controlled control VERB crl-14926 35 12 vocabulary vocabulary ADJ crl-14926 35 13 subject subject PROPN crl-14926 35 14 headings heading NOUN crl-14926 35 15 , , PUNCT crl-14926 35 16 thomas thomas PROPN crl-14926 35 17 peters peters PROPN crl-14926 35 18 and and CCONJ crl-14926 35 19 martin martin PROPN crl-14926 35 20 kurth kurth PROPN crl-14926 35 21 found find VERB crl-14926 35 22 that that SCONJ crl-14926 35 23 over over ADP crl-14926 35 24 58 58 NUM crl-14926 35 25 percent percent NOUN crl-14926 35 26 of of ADP crl-14926 35 27 users user NOUN crl-14926 35 28 began begin VERB crl-14926 35 29 with with ADP crl-14926 35 30 an an DET crl-14926 35 31 uncontrolled uncontrolled ADJ crl-14926 35 32 attempt attempt NOUN crl-14926 35 33 . . PUNCT crl-14926 36 1 slightly slightly ADV crl-14926 36 2 less less ADJ crl-14926 36 3 than than ADP crl-14926 36 4 half half PRON crl-14926 36 5 of of ADP crl-14926 36 6 subject subject NOUN crl-14926 36 7 search search NOUN crl-14926 36 8 sessions session NOUN crl-14926 36 9 also also ADV crl-14926 36 10 contained contain VERB crl-14926 36 11 at at ADP crl-14926 36 12 least least ADV crl-14926 36 13 one one NUM crl-14926 36 14 title title NOUN crl-14926 36 15 keyword keyword PROPN crl-14926 36 16 search search NOUN crl-14926 36 17 statement.8 statement.8 NOUN crl-14926 36 18 in in ADP crl-14926 36 19 a a DET crl-14926 36 20 study study NOUN crl-14926 36 21 at at ADP crl-14926 36 22 the the DET crl-14926 36 23 university university PROPN crl-14926 36 24 of of ADP crl-14926 36 25 toronto toronto PROPN crl-14926 36 26 libraries library NOUN crl-14926 36 27 , , PUNCT crl-14926 36 28 observers observer NOUN crl-14926 36 29 recorded record VERB crl-14926 36 30 protocols protocol NOUN crl-14926 36 31 for for ADP crl-14926 36 32 one one NUM crl-14926 36 33 hundred hundred NUM crl-14926 36 34 online online ADJ crl-14926 36 35 catalog catalog NOUN crl-14926 36 36 search search NOUN crl-14926 36 37 sessions session NOUN crl-14926 36 38 . . PUNCT crl-14926 37 1 an an DET crl-14926 37 2 analysis analysis NOUN crl-14926 37 3 of of ADP crl-14926 37 4 42 42 NUM crl-14926 37 5 zero zero NUM crl-14926 37 6 hit hit NOUN crl-14926 37 7 searches search NOUN crl-14926 37 8 revealed reveal VERB crl-14926 37 9 that that SCONJ crl-14926 37 10 keyword keyword PROPN crl-14926 37 11 subject subject PROPN crl-14926 37 12 , , PUNCT crl-14926 37 13 keyword keyword PROPN crl-14926 37 14 title title PROPN crl-14926 37 15 , , PUNCT crl-14926 37 16 or or CCONJ crl-14926 37 17 title title NOUN crl-14926 37 18 searches search NOUN crl-14926 37 19 using use VERB crl-14926 37 20 the the DET crl-14926 37 21 original original ADJ crl-14926 37 22 query query NOUN crl-14926 37 23 from from ADP crl-14926 37 24 the the DET crl-14926 37 25 user user NOUN crl-14926 37 26 's 's PART crl-14926 37 27 zero zero NUM crl-14926 37 28 hit hit VERB crl-14926 37 29 subject subject NOUN crl-14926 37 30 search search NOUN crl-14926 37 31 were be AUX crl-14926 37 32 more more ADV crl-14926 37 33 fruitful fruitful ADJ crl-14926 37 34 than than ADP crl-14926 37 35 new new ADJ crl-14926 37 36 searches search NOUN crl-14926 37 37 constructed construct VERB crl-14926 37 38 from from ADP crl-14926 37 39 cross cross NOUN crl-14926 37 40 - - NOUN crl-14926 37 41 references reference NOUN crl-14926 37 42 provided provide VERB crl-14926 37 43 by by ADP crl-14926 37 44 lcsh lcsh NOUN crl-14926 37 45 . . PUNCT crl-14926 38 1 joan joan PROPN crl-14926 38 2 cherry cherry PROPN crl-14926 38 3 suggests suggest VERB crl-14926 38 4 that that SCONJ crl-14926 38 5 lcsh lcsh NOUN crl-14926 38 6 cross cross NOUN crl-14926 38 7 - - NOUN crl-14926 38 8 references reference NOUN crl-14926 38 9 in in ADP crl-14926 38 10 online online ADJ crl-14926 38 11 catalog catalog NOUN crl-14926 38 12 or or CCONJ crl-14926 38 13 user user NOUN crl-14926 38 14 training training NOUN crl-14926 38 15 in in ADP crl-14926 38 16 use use NOUN crl-14926 38 17 of of ADP crl-14926 38 18 lcsh lcsh NOUN crl-14926 38 19 will will AUX crl-14926 38 20 not not PART crl-14926 38 21 solve solve VERB crl-14926 38 22 the the DET crl-14926 38 23 problems problem NOUN crl-14926 38 24 with with ADP crl-14926 38 25 the the DET crl-14926 38 26 majority majority NOUN crl-14926 38 27 of of ADP crl-14926 38 28 zero zero NUM crl-14926 38 29 hit hit VERB crl-14926 38 30 subject subject NOUN crl-14926 38 31 searches search NOUN crl-14926 38 32 . . PUNCT crl-14926 39 1 a a DET crl-14926 39 2 more more ADV crl-14926 39 3 promising promising ADJ crl-14926 39 4 approach approach NOUN crl-14926 39 5 may may AUX crl-14926 39 6 be be AUX crl-14926 39 7 to to PART crl-14926 39 8 provide provide VERB crl-14926 39 9 online online ADJ crl-14926 39 10 catalog catalog NOUN crl-14926 39 11 software software NOUN crl-14926 39 12 that that PRON crl-14926 39 13 converts convert VERB crl-14926 39 14 zero zero NUM crl-14926 39 15 hit hit VERB crl-14926 39 16 subject subject NOUN crl-14926 39 17 queries query NOUN crl-14926 39 18 to to ADP crl-14926 39 19 other other ADJ crl-14926 39 20 types type NOUN crl-14926 39 21 of of ADP crl-14926 39 22 subject subject ADJ crl-14926 39 23 searches.9 searches.9 PROPN crl-14926 39 24 studies study NOUN crl-14926 39 25 of of ADP crl-14926 39 26 reference reference NOUN crl-14926 39 27 success success NOUN crl-14926 39 28 the the DET crl-14926 39 29 role role NOUN crl-14926 39 30 of of ADP crl-14926 39 31 the the DET crl-14926 39 32 online online ADJ crl-14926 39 33 catalog catalog NOUN crl-14926 39 34 in in ADP crl-14926 39 35 providing provide VERB crl-14926 39 36 reference reference NOUN crl-14926 39 37 assistance assistance NOUN crl-14926 39 38 to to ADP crl-14926 39 39 users user NOUN crl-14926 39 40 has have AUX crl-14926 39 41 not not PART crl-14926 39 42 been be AUX crl-14926 39 43 evaluated evaluate VERB crl-14926 39 44 extensively extensively ADV crl-14926 39 45 . . PUNCT crl-14926 40 1 however however ADV crl-14926 40 2 , , PUNCT crl-14926 40 3 charles charles PROPN crl-14926 40 4 bunge bunge PROPN crl-14926 40 5 , , PUNCT crl-14926 40 6 marjorie marjorie PROPN crl-14926 40 7 murfin murfin PROPN crl-14926 40 8 , , PUNCT crl-14926 40 9 and and CCONJ crl-14926 40 10 gary gary PROPN crl-14926 40 11 gugelchuk gugelchuk NOUN crl-14926 40 12 have have AUX crl-14926 40 13 developed develop VERB crl-14926 40 14 the the DET crl-14926 40 15 reference reference NOUN crl-14926 40 16 transaction transaction NOUN crl-14926 40 17 assessment assessment NOUN crl-14926 40 18 instrument instrument NOUN crl-14926 40 19 ( ( PUNCT crl-14926 40 20 rtai rtai PROPN crl-14926 40 21 ) ) PUNCT crl-14926 40 22 , , PUNCT crl-14926 40 23 which which PRON crl-14926 40 24 provides provide VERB crl-14926 40 25 an an DET crl-14926 40 26 opportunity opportunity NOUN crl-14926 40 27 to to PART crl-14926 40 28 assess assess VERB crl-14926 40 29 the the DET crl-14926 40 30 effectiveness effectiveness NOUN crl-14926 40 31 of of ADP crl-14926 40 32 the the DET crl-14926 40 33 online online ADJ crl-14926 40 34 catalog catalog NOUN crl-14926 40 35 as as ADP crl-14926 40 36 a a DET crl-14926 40 37 resource resource NOUN crl-14926 40 38 in in ADP crl-14926 40 39 providing provide VERB crl-14926 40 40 reference reference NOUN crl-14926 40 41 assistance assistance NOUN crl-14926 40 42 to to ADP crl-14926 40 43 users user NOUN crl-14926 40 44 . . PUNCT crl-14926 41 1 the the DET crl-14926 41 2 rtai rtai PROPN crl-14926 41 3 has have AUX crl-14926 41 4 been be AUX crl-14926 41 5 judged judge VERB crl-14926 41 6 reliable reliable ADJ crl-14926 41 7 and and CCONJ crl-14926 41 8 valid valid ADJ crl-14926 41 9 , , PUNCT crl-14926 41 10 has have AUX crl-14926 41 11 been be AUX crl-14926 41 12 utilized utilize VERB crl-14926 41 13 by by ADP crl-14926 41 14 many many ADJ crl-14926 41 15 libraries library NOUN crl-14926 41 16 evaluating evaluate VERB crl-14926 41 17 reference reference NOUN crl-14926 41 18 services service NOUN crl-14926 41 19 , , PUNCT crl-14926 41 20 and and CCONJ crl-14926 41 21 contains contain VERB crl-14926 41 22 a a DET crl-14926 41 23 section section NOUN crl-14926 41 24 that that PRON crl-14926 41 25 provides provide VERB crl-14926 41 26 information information NOUN crl-14926 41 27 on on ADP crl-14926 41 28 whether whether SCONJ crl-14926 41 29 the the DET crl-14926 41 30 catalog catalog NOUN crl-14926 41 31 was be AUX crl-14926 41 32 used use VERB crl-14926 41 33 in in ADP crl-14926 41 34 the the DET crl-14926 41 35 process process NOUN crl-14926 41 36 of of ADP crl-14926 41 37 answering answer VERB crl-14926 41 38 a a DET crl-14926 41 39 reference reference NOUN crl-14926 41 40 query.10 query.10 ADV crl-14926 41 41 in in ADP crl-14926 41 42 an an DET crl-14926 41 43 analysis analysis NOUN crl-14926 41 44 of of ADP crl-14926 41 45 preliminary preliminary ADJ crl-14926 41 46 results result NOUN crl-14926 41 47 from from ADP crl-14926 41 48 the the DET crl-14926 41 49 rtai rtai NOUN crl-14926 41 50 , , PUNCT crl-14926 41 51 two two NUM crl-14926 41 52 factors factor NOUN crl-14926 41 53 have have AUX crl-14926 41 54 emerged emerge VERB crl-14926 41 55 that that PRON crl-14926 41 56 appeared appear VERB crl-14926 41 57 to to PART crl-14926 41 58 undermine undermine VERB crl-14926 41 59 the the DET crl-14926 41 60 results result NOUN crl-14926 41 61 of of ADP crl-14926 41 62 reference reference NOUN crl-14926 41 63 service service NOUN crl-14926 41 64 seriously seriously ADV crl-14926 41 65 . . PUNCT crl-14926 42 1 one one NUM crl-14926 42 2 factor factor NOUN crl-14926 42 3 was be AUX crl-14926 42 4 that that SCONJ crl-14926 42 5 the the DET crl-14926 42 6 librarian librarian NOUN crl-14926 42 7 was be AUX crl-14926 42 8 too too ADV crl-14926 42 9 busy busy ADJ crl-14926 42 10 and and CCONJ crl-14926 42 11 the the DET crl-14926 42 12 other other ADJ crl-14926 42 13 concerned concern VERB crl-14926 42 14 the the DET crl-14926 42 15 librarian librarian NOUN crl-14926 42 16 's 's PART crl-14926 42 17 practice practice NOUN crl-14926 42 18 ( ( PUNCT crl-14926 42 19 either either CCONJ crl-14926 42 20 from from ADP crl-14926 42 21 habit habit NOUN crl-14926 42 22 or or CCONJ crl-14926 42 23 necessity necessity NOUN crl-14926 42 24 ) ) PUNCT crl-14926 42 25 of of ADP crl-14926 42 26 directing direct VERB crl-14926 42 27 or or CCONJ crl-14926 42 28 suggesting suggest VERB crl-14926 42 29 only only ADV crl-14926 42 30 rather rather ADV crl-14926 42 31 than than ADP crl-14926 42 32 helping help VERB crl-14926 42 33 with with ADP crl-14926 42 34 the the DET crl-14926 42 35 search.11 search.11 NOUN crl-14926 42 36 as as ADP crl-14926 42 37 a a DET crl-14926 42 38 result result NOUN crl-14926 42 39 of of ADP crl-14926 42 40 analyzing analyze VERB crl-14926 42 41 data datum NOUN crl-14926 42 42 combined combine VERB crl-14926 42 43 from from ADP crl-14926 42 44 many many ADJ crl-14926 42 45 individual individual ADJ crl-14926 42 46 libraries library NOUN crl-14926 42 47 , , PUNCT crl-14926 42 48 this this DET crl-14926 42 49 syndrome syndrome NOUN crl-14926 42 50 of of ADP crl-14926 42 51 factors factor NOUN crl-14926 42 52 has have AUX crl-14926 42 53 been be AUX crl-14926 42 54 identified identify VERB crl-14926 42 55 as as ADP crl-14926 42 56 characteristic characteristic ADJ crl-14926 42 57 of of ADP crl-14926 42 58 the the DET crl-14926 42 59 least least ADV crl-14926 42 60 successful successful ADJ crl-14926 42 61 libraries library NOUN crl-14926 42 62 : : PUNCT crl-14926 42 63 significantly significantly ADV crl-14926 42 64 more more ADV crl-14926 42 65 directing direct VERB crl-14926 42 66 rather rather ADV crl-14926 42 67 than than ADP crl-14926 42 68 actually actually ADV crl-14926 42 69 helping help VERB crl-14926 42 70 users user NOUN crl-14926 42 71 with with ADP crl-14926 42 72 searches search NOUN crl-14926 42 73 , , PUNCT crl-14926 42 74 significantly significantly ADV crl-14926 42 75 more more ADJ crl-14926 42 76 transactions transaction NOUN crl-14926 42 77 of of ADP crl-14926 42 78 two two NUM crl-14926 42 79 minutes minute NOUN crl-14926 42 80 or or CCONJ crl-14926 42 81 less less ADJ crl-14926 42 82 , , PUNCT crl-14926 42 83 significantly significantly ADV crl-14926 42 84 more more ADV crl-14926 42 85 one one NUM crl-14926 42 86 - - PUNCT crl-14926 42 87 source source NOUN crl-14926 42 88 transactions transaction NOUN crl-14926 42 89 , , PUNCT crl-14926 42 90 significantly significantly ADV crl-14926 42 91 more more ADJ crl-14926 42 92 reports report NOUN crl-14926 42 93 from from ADP crl-14926 42 94 users user NOUN crl-14926 42 95 that that PRON crl-14926 42 96 they they PRON crl-14926 42 97 did do AUX crl-14926 42 98 not not PART crl-14926 42 99 receive receive VERB crl-14926 42 100 enough enough ADJ crl-14926 42 101 time time NOUN crl-14926 42 102 or or CCONJ crl-14926 42 103 help help VERB crl-14926 42 104 , , PUNCT crl-14926 42 105 significantly significantly ADV crl-14926 42 106 more more ADJ crl-14926 42 107 communication communication NOUN crl-14926 42 108 difficulties difficulty NOUN crl-14926 42 109 with with ADP crl-14926 42 110 librarians librarian NOUN crl-14926 42 111 reported report VERB crl-14926 42 112 by by ADP crl-14926 42 113 users user NOUN crl-14926 42 114 , , PUNCT crl-14926 42 115 and and CCONJ crl-14926 42 116 significantly significantly ADV crl-14926 42 117 less less ADJ crl-14926 42 118 agreement agreement NOUN crl-14926 42 119 on on ADP crl-14926 42 120 patron patron NOUN crl-14926 42 121 success success NOUN crl-14926 42 122 by by ADP crl-14926 42 123 librarians librarian NOUN crl-14926 42 124 and and CCONJ crl-14926 42 125 usersthat usersthat PROPN crl-14926 42 126 is be AUX crl-14926 42 127 , , PUNCT crl-14926 42 128 lower low ADJ crl-14926 42 129 sensitivity sensitivity NOUN crl-14926 42 130 to to ADP crl-14926 42 131 user user NOUN crl-14926 42 132 feelings feeling NOUN crl-14926 42 133 by by ADP crl-14926 42 134 librarians librarian NOUN crl-14926 42 135 . . PUNCT crl-14926 43 1 12 12 NUM crl-14926 43 2 methodology methodology NOUN crl-14926 43 3 the the DET crl-14926 43 4 university university NOUN crl-14926 43 5 library library NOUN crl-14926 43 6 at at ADP crl-14926 43 7 san san PROPN crl-14926 43 8 jose jose PROPN crl-14926 43 9 state state PROPN crl-14926 43 10 university university NOUN crl-14926 43 11 serves serve VERB crl-14926 43 12 approximately approximately ADV crl-14926 43 13 patron patron NOUN crl-14926 43 14 online online ADJ crl-14926 43 15 catalog catalog NOUN crl-14926 43 16 success success NOUN crl-14926 43 17 481 481 NUM crl-14926 43 18 thirty thirty NUM crl-14926 43 19 thousand thousand NUM crl-14926 43 20 students student NOUN crl-14926 43 21 , , PUNCT crl-14926 43 22 a a DET crl-14926 43 23 significant significant ADJ crl-14926 43 24 percentage percentage NOUN crl-14926 43 25 of of ADP crl-14926 43 26 whom whom PRON crl-14926 43 27 are be AUX crl-14926 43 28 members member NOUN crl-14926 43 29 of of ADP crl-14926 43 30 diverse diverse ADJ crl-14926 43 31 social social ADJ crl-14926 43 32 and and CCONJ crl-14926 43 33 ethnic ethnic ADJ crl-14926 43 34 groups group NOUN crl-14926 43 35 , , PUNCT crl-14926 43 36 including include VERB crl-14926 43 37 persons person NOUN crl-14926 43 38 with with ADP crl-14926 43 39 disabilities disability NOUN crl-14926 43 40 , , PUNCT crl-14926 43 41 african african PROPN crl-14926 43 42 americans americans PROPN crl-14926 43 43 , , PUNCT crl-14926 43 44 hispanics hispanic NOUN crl-14926 43 45 , , PUNCT crl-14926 43 46 asians asians PROPN crl-14926 43 47 , , PUNCT crl-14926 43 48 first first ADJ crl-14926 43 49 - - PUNCT crl-14926 43 50 generation generation NOUN crl-14926 43 51 college college NOUN crl-14926 43 52 students student NOUN crl-14926 43 53 , , PUNCT crl-14926 43 54 and and CCONJ crl-14926 43 55 older old ADJ crl-14926 43 56 returning return VERB crl-14926 43 57 adult adult NOUN crl-14926 43 58 students student NOUN crl-14926 43 59 . . PUNCT crl-14926 44 1 the the DET crl-14926 44 2 campus campus NOUN crl-14926 44 3 has have VERB crl-14926 44 4 two two NUM crl-14926 44 5 library library NOUN crl-14926 44 6 facilities facility NOUN crl-14926 44 7 : : PUNCT crl-14926 44 8 clark clark PROPN crl-14926 44 9 library library PROPN crl-14926 44 10 , , PUNCT crl-14926 44 11 which which PRON crl-14926 44 12 houses house VERB crl-14926 44 13 current current ADJ crl-14926 44 14 collections collection NOUN crl-14926 44 15 and and CCONJ crl-14926 44 16 most most ADJ crl-14926 44 17 library library NOUN crl-14926 44 18 services service NOUN crl-14926 44 19 , , PUNCT crl-14926 44 20 and and CCONJ crl-14926 44 21 wahlquist wahlquist PROPN crl-14926 44 22 library library NOUN crl-14926 44 23 , , PUNCT crl-14926 44 24 which which PRON crl-14926 44 25 holds hold VERB crl-14926 44 26 older old ADJ crl-14926 44 27 research research NOUN crl-14926 44 28 materials material NOUN crl-14926 44 29 , , PUNCT crl-14926 44 30 reserves reserve NOUN crl-14926 44 31 , , PUNCT crl-14926 44 32 and and CCONJ crl-14926 44 33 special special ADJ crl-14926 44 34 collections collection NOUN crl-14926 44 35 . . PUNCT crl-14926 45 1 library library NOUN crl-14926 45 2 collections collection NOUN crl-14926 45 3 include include VERB crl-14926 45 4 more more ADJ crl-14926 45 5 than than ADP crl-14926 45 6 900,000 900,000 NUM crl-14926 45 7 volumes volume NOUN crl-14926 45 8 and and CCONJ crl-14926 45 9 3,127 3,127 NUM crl-14926 45 10 periodical periodical ADJ crl-14926 45 11 subscriptions subscription NOUN crl-14926 45 12 . . PUNCT crl-14926 46 1 located locate VERB crl-14926 46 2 in in ADP crl-14926 46 3 urbanized urbanized ADJ crl-14926 46 4 , , PUNCT crl-14926 46 5 high high ADJ crl-14926 46 6 - - PUNCT crl-14926 46 7 technology technology NOUN crl-14926 46 8 silicon silicon NOUN crl-14926 46 9 valley valley NOUN crl-14926 46 10 , , PUNCT crl-14926 46 11 the the DET crl-14926 46 12 university university NOUN crl-14926 46 13 is be AUX crl-14926 46 14 a a DET crl-14926 46 15 member member NOUN crl-14926 46 16 of of ADP crl-14926 46 17 the the DET crl-14926 46 18 twenty twenty NUM crl-14926 46 19 - - PUNCT crl-14926 46 20 campus campus NOUN crl-14926 46 21 california california PROPN crl-14926 46 22 state state PROPN crl-14926 46 23 university university PROPN crl-14926 46 24 system system NOUN crl-14926 46 25 . . PUNCT crl-14926 47 1 the the DET crl-14926 47 2 library library NOUN crl-14926 47 3 introduced introduce VERB crl-14926 47 4 its its PRON crl-14926 47 5 first first ADJ crl-14926 47 6 online online ADJ crl-14926 47 7 catalog catalog NOUN crl-14926 47 8 , , PUNCT crl-14926 47 9 an an DET crl-14926 47 10 innovative innovative ADJ crl-14926 47 11 interfaces interface NOUN crl-14926 47 12 product product NOUN crl-14926 47 13 , , PUNCT crl-14926 47 14 to to ADP crl-14926 47 15 the the DET crl-14926 47 16 public public NOUN crl-14926 47 17 in in ADP crl-14926 47 18 april1991 april1991 PROPN crl-14926 47 19 . . PUNCT crl-14926 48 1 remote remote ADJ crl-14926 48 2 access access NOUN crl-14926 48 3 to to ADP crl-14926 48 4 the the DET crl-14926 48 5 catalog catalog NOUN crl-14926 48 6 was be AUX crl-14926 48 7 made make VERB crl-14926 48 8 available available ADJ crl-14926 48 9 through through ADP crl-14926 48 10 the the DET crl-14926 48 11 campus campus NOUN crl-14926 48 12 computer computer NOUN crl-14926 48 13 cente.r cente.r PROPN crl-14926 48 14 . . PUNCT crl-14926 49 1 access access NOUN crl-14926 49 2 by by ADP crl-14926 49 3 title title NOUN crl-14926 49 4 and and CCONJ crl-14926 49 5 subject subject NOUN crl-14926 49 6 keyword keyword NOUN crl-14926 49 7 and and CCONJ crl-14926 49 8 permuted permute VERB crl-14926 49 9 subject subject ADJ crl-14926 49 10 heading heading NOUN crl-14926 49 11 was be AUX crl-14926 49 12 available available ADJ crl-14926 49 13 following follow VERB crl-14926 49 14 an an DET crl-14926 49 15 upgrade upgrade NOUN crl-14926 49 16 in in ADP crl-14926 49 17 fall1991 fall1991 PROPN crl-14926 49 18 . . PUNCT crl-14926 50 1 prior prior ADV crl-14926 50 2 to to ADP crl-14926 50 3 the the DET crl-14926 50 4 introduction introduction NOUN crl-14926 50 5 of of ADP crl-14926 50 6 the the DET crl-14926 50 7 online online ADJ crl-14926 50 8 catalog catalog NOUN crl-14926 50 9 , , PUNCT crl-14926 50 10 patrons patron NOUN crl-14926 50 11 were be AUX crl-14926 50 12 able able ADJ crl-14926 50 13 to to PART crl-14926 50 14 use use VERB crl-14926 50 15 several several ADJ crl-14926 50 16 public public ADJ crl-14926 50 17 terminals terminal NOUN crl-14926 50 18 to to PART crl-14926 50 19 search search VERB crl-14926 50 20 the the DET crl-14926 50 21 clsi clsi NOUN crl-14926 50 22 circulation circulation NOUN crl-14926 50 23 system system NOUN crl-14926 50 24 by by ADP crl-14926 50 25 author author NOUN crl-14926 50 26 , , PUNCT crl-14926 50 27 title title NOUN crl-14926 50 28 , , PUNCT crl-14926 50 29 and and CCONJ crl-14926 50 30 title title NOUN crl-14926 50 31 algorithm algorithm PROPN crl-14926 50 32 . . PUNCT crl-14926 51 1 in in ADP crl-14926 51 2 january january PROPN crl-14926 51 3 1992 1992 NUM crl-14926 51 4 the the DET crl-14926 51 5 library library NOUN crl-14926 51 6 withdrew withdraw VERB crl-14926 51 7 its its PRON crl-14926 51 8 card card NOUN crl-14926 51 9 catalog catalog NOUN crl-14926 51 10 , , PUNCT crl-14926 51 11 which which PRON crl-14926 51 12 had have AUX crl-14926 51 13 been be AUX crl-14926 51 14 closed close VERB crl-14926 51 15 in in ADP crl-14926 51 16 november november PROPN crl-14926 51 17 1990 1990 NUM crl-14926 51 18 . . PUNCT crl-14926 52 1 for for ADP crl-14926 52 2 the the DET crl-14926 52 3 project project NOUN crl-14926 52 4 , , PUNCT crl-14926 52 5 three three NUM crl-14926 52 6 studies study NOUN crl-14926 52 7 were be AUX crl-14926 52 8 undertaken undertake VERB crl-14926 52 9 . . PUNCT crl-14926 53 1 the the DET crl-14926 53 2 first first ADJ crl-14926 53 3 study study NOUN crl-14926 53 4 used use VERB crl-14926 53 5 the the DET crl-14926 53 6 reference reference NOUN crl-14926 53 7 transaction transaction NOUN crl-14926 53 8 assessment assessment NOUN crl-14926 53 9 instrument instrument NOUN crl-14926 53 10 ( ( PUNCT crl-14926 53 11 rtai rtai PROPN crl-14926 53 12 ) ) PUNCT crl-14926 53 13 . . PUNCT crl-14926 54 1 this this PRON crl-14926 54 2 was be AUX crl-14926 54 3 followed follow VERB crl-14926 54 4 by by ADP crl-14926 54 5 the the DET crl-14926 54 6 online online ADJ crl-14926 54 7 catalog catalog NOUN crl-14926 54 8 success success NOUN crl-14926 54 9 study study NOUN crl-14926 54 10 , , PUNCT crl-14926 54 11 which which PRON crl-14926 54 12 was be AUX crl-14926 54 13 conducted conduct VERB crl-14926 54 14 concurrently concurrently ADV crl-14926 54 15 with with ADP crl-14926 54 16 the the DET crl-14926 54 17 document document NOUN crl-14926 54 18 availability availability NOUN crl-14926 54 19 study study NOUN crl-14926 54 20 . . PUNCT crl-14926 55 1 reference reference NOUN crl-14926 55 2 1tansaction 1tansaction NUM crl-14926 55 3 assessment assessment NOUN crl-14926 55 4 instrument instrument NOUN crl-14926 55 5 ( ( PUNCT crl-14926 55 6 rtai rtai NOUN crl-14926 55 7 ) ) PUNCT crl-14926 55 8 in in ADP crl-14926 55 9 spring spring NOUN crl-14926 55 10 1992 1992 NUM crl-14926 55 11 the the DET crl-14926 55 12 rtai rtai NOUN crl-14926 55 13 survey survey NOUN crl-14926 55 14 was be AUX crl-14926 55 15 used use VERB crl-14926 55 16 to to PART crl-14926 55 17 collect collect VERB crl-14926 55 18 information information NOUN crl-14926 55 19 on on ADP crl-14926 55 20 success success NOUN crl-14926 55 21 in in ADP crl-14926 55 22 reference reference NOUN crl-14926 55 23 and and CCONJ crl-14926 55 24 information information NOUN crl-14926 55 25 seeking seeking NOUN crl-14926 55 26 , , PUNCT crl-14926 55 27 as as SCONJ crl-14926 55 28 perceived perceive VERB crl-14926 55 29 by by ADP crl-14926 55 30 both both CCONJ crl-14926 55 31 the the DET crl-14926 55 32 patron patron NOUN crl-14926 55 33 and and CCONJ crl-14926 55 34 the the DET crl-14926 55 35 library library NOUN crl-14926 55 36 staff staff NOUN crl-14926 55 37 member member NOUN crl-14926 55 38 . . PUNCT crl-14926 56 1 the the DET crl-14926 56 2 authors author NOUN crl-14926 56 3 secured secure VERB crl-14926 56 4 the the DET crl-14926 56 5 cooperation cooperation NOUN crl-14926 56 6 of of ADP crl-14926 56 7 the the DET crl-14926 56 8 reference reference NOUN crl-14926 56 9 department department NOUN crl-14926 56 10 and and CCONJ crl-14926 56 11 the the DET crl-14926 56 12 government government NOUN crl-14926 56 13 publications publication NOUN crl-14926 56 14 department department NOUN crl-14926 56 15 in in ADP crl-14926 56 16 carrying carry VERB crl-14926 56 17 out out ADP crl-14926 56 18 the the DET crl-14926 56 19 survey survey NOUN crl-14926 56 20 . . PUNCT crl-14926 57 1 paired pair VERB crl-14926 57 2 response response NOUN crl-14926 57 3 forms form NOUN crl-14926 57 4 for for ADP crl-14926 57 5 the the DET crl-14926 57 6 patron patron NOUN crl-14926 57 7 and and CCONJ crl-14926 57 8 the the DET crl-14926 57 9 staff staff NOUN crl-14926 57 10 member member NOUN crl-14926 57 11 ( ( PUNCT crl-14926 57 12 librarian librarian PROPN crl-14926 57 13 , , PUNCT crl-14926 57 14 support support NOUN crl-14926 57 15 staff staff NOUN crl-14926 57 16 , , PUNCT crl-14926 57 17 or or CCONJ crl-14926 57 18 student student NOUN crl-14926 57 19 assistant assistant NOUN crl-14926 57 20 ) ) PUNCT crl-14926 57 21 , , PUNCT crl-14926 57 22 482 482 NUM crl-14926 57 23 college college PROPN crl-14926 57 24 & & CCONJ crl-14926 57 25 research research PROPN crl-14926 57 26 libraries library NOUN crl-14926 57 27 permitted permit VERB crl-14926 57 28 the the DET crl-14926 57 29 surveyors surveyor NOUN crl-14926 57 30 to to PART crl-14926 57 31 examine examine VERB crl-14926 57 32 the the DET crl-14926 57 33 response response NOUN crl-14926 57 34 to to ADP crl-14926 57 35 the the DET crl-14926 57 36 transaction transaction NOUN crl-14926 57 37 from from ADP crl-14926 57 38 the the DET crl-14926 57 39 viewpoint viewpoint NOUN crl-14926 57 40 of of ADP crl-14926 57 41 both both DET crl-14926 57 42 sides side NOUN crl-14926 57 43 of of ADP crl-14926 57 44 the the DET crl-14926 57 45 service service NOUN crl-14926 57 46 desk desk NOUN crl-14926 57 47 . . PUNCT crl-14926 58 1 separate separate ADJ crl-14926 58 2 standardized standardized ADJ crl-14926 58 3 forms form NOUN crl-14926 58 4 were be AUX crl-14926 58 5 provided provide VERB crl-14926 58 6 for for ADP crl-14926 58 7 directional/ directional/ NUM crl-14926 58 8 information information NOUN crl-14926 58 9 queries query NOUN crl-14926 58 10 and and CCONJ crl-14926 58 11 for for ADP crl-14926 58 12 reference reference NOUN crl-14926 58 13 questions question NOUN crl-14926 58 14 . . PUNCT crl-14926 59 1 for for ADP crl-14926 59 2 a a DET crl-14926 59 3 copy copy NOUN crl-14926 59 4 of of ADP crl-14926 59 5 the the DET crl-14926 59 6 rtai rtai NOUN crl-14926 59 7 questions question NOUN crl-14926 59 8 , , PUNCT crl-14926 59 9 readers reader NOUN crl-14926 59 10 should should AUX crl-14926 59 11 consult consult VERB crl-14926 59 12 the the DET crl-14926 59 13 article article NOUN crl-14926 59 14 published publish VERB crl-14926 59 15 in in ADP crl-14926 59 16 college college PROPN crl-14926 59 17 & & CCONJ crl-14926 59 18 research research PROPN crl-14926 59 19 libraries library NOUN crl-14926 59 20 by by ADP crl-14926 59 21 marjorie marjorie PROPN crl-14926 59 22 murfin murfin NOUN crl-14926 59 23 and and CCONJ crl-14926 59 24 gary gary PROPN crl-14926 59 25 gugelchuk.10 gugelchuk.10 VERB crl-14926 59 26 a a DET crl-14926 59 27 useful useful ADJ crl-14926 59 28 feature feature NOUN crl-14926 59 29 of of ADP crl-14926 59 30 the the DET crl-14926 59 31 rtai rtai NOUN crl-14926 59 32 was be AUX crl-14926 59 33 comparative comparative ADJ crl-14926 59 34 data datum NOUN crl-14926 59 35 provided provide VERB crl-14926 59 36 for for ADP crl-14926 59 37 other other ADJ crl-14926 59 38 academic academic ADJ crl-14926 59 39 libraries library NOUN crl-14926 59 40 that that PRON crl-14926 59 41 have have AUX crl-14926 59 42 participated participate VERB crl-14926 59 43 in in ADP crl-14926 59 44 the the DET crl-14926 59 45 rtai rtai NOUN crl-14926 59 46 . . PUNCT crl-14926 60 1 in in ADP crl-14926 60 2 our our PRON crl-14926 60 3 analysis analysis NOUN crl-14926 60 4 , , PUNCT crl-14926 60 5 we we PRON crl-14926 60 6 will will AUX crl-14926 60 7 refer refer VERB crl-14926 60 8 to to ADP crl-14926 60 9 the the DET crl-14926 60 10 results result NOUN crl-14926 60 11 for for ADP crl-14926 60 12 academic academic ADJ crl-14926 60 13 libraries library NOUN crl-14926 60 14 of of ADP crl-14926 60 15 similar similar ADJ crl-14926 60 16 size size NOUN crl-14926 60 17 for for ADP crl-14926 60 18 comparison comparison NOUN crl-14926 60 19 purposes purpose NOUN crl-14926 60 20 . . PUNCT crl-14926 61 1 the the DET crl-14926 61 2 authors author NOUN crl-14926 61 3 used use VERB crl-14926 61 4 a a DET crl-14926 61 5 total total NOUN crl-14926 61 6 of of ADP crl-14926 61 7 300 300 NUM crl-14926 61 8 forms form NOUN crl-14926 61 9 , , PUNCT crl-14926 61 10 150 150 NUM crl-14926 61 11 each each DET crl-14926 61 12 for for ADP crl-14926 61 13 directional/ directional/ NUM crl-14926 61 14 information information NOUN crl-14926 61 15 and and CCONJ crl-14926 61 16 reference reference NOUN crl-14926 61 17 questions question NOUN crl-14926 61 18 . . PUNCT crl-14926 62 1 for for ADP crl-14926 62 2 rtai rtai PROPN crl-14926 62 3 sample sample NOUN crl-14926 62 4 size size NOUN crl-14926 62 5 , , PUNCT crl-14926 62 6 gary gary PROPN crl-14926 62 7 gugelchuk gugelchuk PROPN crl-14926 62 8 recommends recommend VERB crl-14926 62 9 one one NUM crl-14926 62 10 hundred hundred NUM crl-14926 62 11 sequential sequential ADJ crl-14926 62 12 transactions transaction NOUN crl-14926 62 13 . . PUNCT crl-14926 63 1 his his PRON crl-14926 63 2 study study NOUN crl-14926 63 3 showed show VERB crl-14926 63 4 that that SCONJ crl-14926 63 5 with with ADP crl-14926 63 6 a a DET crl-14926 63 7 95 95 NUM crl-14926 63 8 percent percent NOUN crl-14926 63 9 confidence confidence NOUN crl-14926 63 10 level level NOUN crl-14926 63 11 f9r f9r PROPN crl-14926 63 12 a a DET crl-14926 63 13 sample sample NOUN crl-14926 63 14 size size NOUN crl-14926 63 15 of of ADP crl-14926 63 16 one one NUM crl-14926 63 17 hundred hundred NUM crl-14926 63 18 items item NOUN crl-14926 63 19 per per ADP crl-14926 63 20 sample sample NOUN crl-14926 63 21 , , PUNCT crl-14926 63 22 the the DET crl-14926 63 23 true true ADJ crl-14926 63 24 success success NOUN crl-14926 63 25 score score NOUN crl-14926 63 26 for for ADP crl-14926 63 27 a a DET crl-14926 63 28 library library NOUN crl-14926 63 29 will will AUX crl-14926 63 30 lie lie VERB crl-14926 63 31 within within ADP crl-14926 63 32 plus plus CCONJ crl-14926 63 33 or or CCONJ crl-14926 63 34 minus minus CCONJ crl-14926 63 35 ten ten NUM crl-14926 63 36 percentage percentage NOUN crl-14926 63 37 points point NOUN crl-14926 63 38 of of ADP crl-14926 63 39 the the DET crl-14926 63 40 sample sample NOUN crl-14926 63 41 observation observation NOUN crl-14926 63 42 . . PUNCT crl-14926 64 1 13 13 NUM crl-14926 64 2 the the DET crl-14926 64 3 twenty twenty NUM crl-14926 64 4 - - PUNCT crl-14926 64 5 four four NUM crl-14926 64 6 librarians librarian NOUN crl-14926 64 7 and and CCONJ crl-14926 64 8 paraprofessionals paraprofessional NOUN crl-14926 64 9 in in ADP crl-14926 64 10 the the DET crl-14926 64 11 reference reference NOUN crl-14926 64 12 and and CCONJ crl-14926 64 13 government government NOUN crl-14926 64 14 publications publication NOUN crl-14926 64 15 departments department NOUN crl-14926 64 16 participated participate VERB crl-14926 64 17 in in ADP crl-14926 64 18 one one NUM crl-14926 64 19 - - PUNCT crl-14926 64 20 hour hour NOUN crl-14926 64 21 training training NOUN crl-14926 64 22 sessions session NOUN crl-14926 64 23 . . PUNCT crl-14926 65 1 these these PRON crl-14926 65 2 included include VERB crl-14926 65 3 a a DET crl-14926 65 4 review review NOUN crl-14926 65 5 of of ADP crl-14926 65 6 the the DET crl-14926 65 7 logistics logistic NOUN crl-14926 65 8 of of ADP crl-14926 65 9 the the DET crl-14926 65 10 survey survey NOUN crl-14926 65 11 - - PUNCT crl-14926 65 12 schedule schedule NOUN crl-14926 65 13 ; ; PUNCT crl-14926 65 14 where where SCONJ crl-14926 65 15 to to PART crl-14926 65 16 place place VERB crl-14926 65 17 completed complete VERB crl-14926 65 18 forms form NOUN crl-14926 65 19 , , PUNCT crl-14926 65 20 etc etc X crl-14926 65 21 . . X crl-14926 65 22 ; ; PUNCT crl-14926 65 23 review review NOUN crl-14926 65 24 of of ADP crl-14926 65 25 definitions definition NOUN crl-14926 65 26 of of ADP crl-14926 65 27 terms term NOUN crl-14926 65 28 ; ; PUNCT crl-14926 65 29 review review NOUN crl-14926 65 30 of of ADP crl-14926 65 31 each each DET crl-14926 65 32 questionnaire questionnaire NOUN crl-14926 65 33 , , PUNCT crl-14926 65 34 question question NOUN crl-14926 65 35 by by ADP crl-14926 65 36 question question NOUN crl-14926 65 37 , , PUNCT crl-14926 65 38 using use VERB crl-14926 65 39 sample sample NOUN crl-14926 65 40 reference reference NOUN crl-14926 65 41 questions question NOUN crl-14926 65 42 as as ADP crl-14926 65 43 examples example NOUN crl-14926 65 44 ; ; PUNCT crl-14926 65 45 and and CCONJ crl-14926 65 46 clarification clarification NOUN crl-14926 65 47 of of ADP crl-14926 65 48 any any DET crl-14926 65 49 questions question NOUN crl-14926 65 50 arising arise VERB crl-14926 65 51 during during ADP crl-14926 65 52 the the DET crl-14926 65 53 training training NOUN crl-14926 65 54 . . PUNCT crl-14926 66 1 each each DET crl-14926 66 2 staff staff NOUN crl-14926 66 3 member member NOUN crl-14926 66 4 was be AUX crl-14926 66 5 given give VERB crl-14926 66 6 a a DET crl-14926 66 7 test test NOUN crl-14926 66 8 set set VERB crl-14926 66 9 of of ADP crl-14926 66 10 forms form NOUN crl-14926 66 11 , , PUNCT crl-14926 66 12 with with ADP crl-14926 66 13 the the DET crl-14926 66 14 recommendation recommendation NOUN crl-14926 66 15 that that SCONJ crl-14926 66 16 they they PRON crl-14926 66 17 review review VERB crl-14926 66 18 them they PRON crl-14926 66 19 while while SCONJ crl-14926 66 20 at at ADP crl-14926 66 21 the the DET crl-14926 66 22 service service NOUN crl-14926 66 23 desk desk NOUN crl-14926 66 24 to to PART crl-14926 66 25 further far ADV crl-14926 66 26 familiarize familiarize VERB crl-14926 66 27 themselves themselves PRON crl-14926 66 28 with with ADP crl-14926 66 29 the the DET crl-14926 66 30 forms form NOUN crl-14926 66 31 and and CCONJ crl-14926 66 32 the the DET crl-14926 66 33 process process NOUN crl-14926 66 34 . . PUNCT crl-14926 67 1 training training NOUN crl-14926 67 2 for for ADP crl-14926 67 3 student student NOUN crl-14926 67 4 assistant assistant NOUN crl-14926 67 5 supervisors supervisor NOUN crl-14926 67 6 was be AUX crl-14926 67 7 very very ADV crl-14926 67 8 important important ADJ crl-14926 67 9 , , PUNCT crl-14926 67 10 because because SCONJ crl-14926 67 11 these these DET crl-14926 67 12 individuals individual NOUN crl-14926 67 13 trained train VERB crl-14926 67 14 the the DET crl-14926 67 15 student student NOUN crl-14926 67 16 assistants assistant NOUN crl-14926 67 17 . . PUNCT crl-14926 68 1 the the DET crl-14926 68 2 survey survey NOUN crl-14926 68 3 was be AUX crl-14926 68 4 conducted conduct VERB crl-14926 68 5 during during ADP crl-14926 68 6 the the DET crl-14926 68 7 third third ADJ crl-14926 68 8 week week NOUN crl-14926 68 9 in in ADP crl-14926 68 10 april april PROPN crl-14926 68 11 , , PUNCT crl-14926 68 12 a a DET crl-14926 68 13 time time NOUN crl-14926 68 14 of of ADP crl-14926 68 15 the the DET crl-14926 68 16 semester semester NOUN crl-14926 68 17 when when SCONJ crl-14926 68 18 library library NOUN crl-14926 68 19 activity activity NOUN crl-14926 68 20 is be AUX crl-14926 68 21 high high ADJ crl-14926 68 22 . . PUNCT crl-14926 69 1 times time NOUN crl-14926 69 2 were be AUX crl-14926 69 3 chosen choose VERB crl-14926 69 4 to to PART crl-14926 69 5 include include VERB crl-14926 69 6 at at ADV crl-14926 69 7 least least ADV crl-14926 69 8 one one NUM crl-14926 69 9 morning morning NOUN crl-14926 69 10 , , PUNCT crl-14926 69 11 one one NUM crl-14926 69 12 afternoon afternoon NOUN crl-14926 69 13 , , PUNCT crl-14926 69 14 one one NUM crl-14926 69 15 evening evening NOUN crl-14926 69 16 , , PUNCT crl-14926 69 17 and and CCONJ crl-14926 69 18 one one NUM crl-14926 69 19 weekend weekend NOUN crl-14926 69 20 day day NOUN crl-14926 69 21 . . PUNCT crl-14926 70 1 signs sign NOUN crl-14926 70 2 informing inform VERB crl-14926 70 3 patrons patron NOUN crl-14926 70 4 of of ADP crl-14926 70 5 " " PUNCT crl-14926 70 6 survey survey NOUN crl-14926 70 7 in in ADP crl-14926 70 8 progress progress NOUN crl-14926 70 9 " " PUNCT crl-14926 70 10 were be AUX crl-14926 70 11 posted post VERB crl-14926 70 12 at at ADP crl-14926 70 13 each each DET crl-14926 70 14 service service NOUN crl-14926 70 15 area area NOUN crl-14926 70 16 . . PUNCT crl-14926 71 1 each each DET crl-14926 71 2 staff staff PROPN crl-14926 71 3 november november PROPN crl-14926 71 4 1994 1994 NUM crl-14926 71 5 member member NOUN crl-14926 71 6 participating participate VERB crl-14926 71 7 in in ADP crl-14926 71 8 the the DET crl-14926 71 9 survey survey NOUN crl-14926 71 10 informed inform VERB crl-14926 71 11 the the DET crl-14926 71 12 library library NOUN crl-14926 71 13 patrons patron NOUN crl-14926 71 14 of of ADP crl-14926 71 15 the the DET crl-14926 71 16 survey survey NOUN crl-14926 71 17 , , PUNCT crl-14926 71 18 asked ask VERB crl-14926 71 19 for for ADP crl-14926 71 20 their their PRON crl-14926 71 21 participation participation NOUN crl-14926 71 22 , , PUNCT crl-14926 71 23 and and CCONJ crl-14926 71 24 handed hand VERB crl-14926 71 25 out out ADP crl-14926 71 26 the the DET crl-14926 71 27 form form NOUN crl-14926 71 28 with with ADP crl-14926 71 29 a a DET crl-14926 71 30 # # SYM crl-14926 71 31 2 2 NUM crl-14926 71 32 pencil pencil NOUN crl-14926 71 33 . . PUNCT crl-14926 72 1 clearly clearly ADV crl-14926 72 2 marked mark VERB crl-14926 72 3 boxes box NOUN crl-14926 72 4 for for ADP crl-14926 72 5 forms form NOUN crl-14926 72 6 were be AUX crl-14926 72 7 pointed point VERB crl-14926 72 8 out out ADP crl-14926 72 9 ; ; PUNCT crl-14926 72 10 these these DET crl-14926 72 11 boxes box NOUN crl-14926 72 12 were be AUX crl-14926 72 13 located locate VERB crl-14926 72 14 sufficient sufficient ADJ crl-14926 72 15 distance distance NOUN crl-14926 72 16 from from ADP crl-14926 72 17 the the DET crl-14926 72 18 service service NOUN crl-14926 72 19 desk desk NOUN crl-14926 72 20 that that PRON crl-14926 72 21 patrons patron NOUN crl-14926 72 22 could could AUX crl-14926 72 23 maintain maintain VERB crl-14926 72 24 a a DET crl-14926 72 25 feeling feeling NOUN crl-14926 72 26 of of ADP crl-14926 72 27 privacy privacy NOUN crl-14926 72 28 in in ADP crl-14926 72 29 their their PRON crl-14926 72 30 responses response NOUN crl-14926 72 31 . . PUNCT crl-14926 73 1 all all DET crl-14926 73 2 surveys survey NOUN crl-14926 73 3 were be AUX crl-14926 73 4 completed complete VERB crl-14926 73 5 during during ADP crl-14926 73 6 this this DET crl-14926 73 7 period period NOUN crl-14926 73 8 . . PUNCT crl-14926 74 1 completed complete VERB crl-14926 74 2 survey survey NOUN crl-14926 74 3 forms form NOUN crl-14926 74 4 were be AUX crl-14926 74 5 mailed mail VERB crl-14926 74 6 to to ADP crl-14926 74 7 the the DET crl-14926 74 8 school school NOUN crl-14926 74 9 of of ADP crl-14926 74 10 library library NOUN crl-14926 74 11 and and CCONJ crl-14926 74 12 information information NOUN crl-14926 74 13 studies study NOUN crl-14926 74 14 , , PUNCT crl-14926 74 15 university university PROPN crl-14926 74 16 of of ADP crl-14926 74 17 wisconsin wisconsin PROPN crl-14926 74 18 - - PUNCT crl-14926 74 19 madison madison PROPN crl-14926 74 20 . . PUNCT crl-14926 75 1 the the DET crl-14926 75 2 most most ADV crl-14926 75 3 cost cost NOUN crl-14926 75 4 - - PUNCT crl-14926 75 5 effective effective ADJ crl-14926 75 6 method method NOUN crl-14926 75 7 of of ADP crl-14926 75 8 utilizing utilize VERB crl-14926 75 9 the the DET crl-14926 75 10 rtai rtai NOUN crl-14926 75 11 forms form NOUN crl-14926 75 12 was be AUX crl-14926 75 13 to to PART crl-14926 75 14 order order VERB crl-14926 75 15 copies copy NOUN crl-14926 75 16 from from ADP crl-14926 75 17 charles charles PROPN crl-14926 75 18 bunge bunge NOUN crl-14926 75 19 at at ADP crl-14926 75 20 the the DET crl-14926 75 21 school school NOUN crl-14926 75 22 of of ADP crl-14926 75 23 library library NOUN crl-14926 75 24 and and CCONJ crl-14926 75 25 information information NOUN crl-14926 75 26 studies study NOUN crl-14926 75 27 , , PUNCT crl-14926 75 28 university university PROPN crl-14926 75 29 of of ADP crl-14926 75 30 wisconsin wisconsin PROPN crl-14926 75 31 - - PUNCT crl-14926 75 32 madison madison PROPN crl-14926 75 33 . . PUNCT crl-14926 76 1 prices price NOUN crl-14926 76 2 included include VERB crl-14926 76 3 data data NOUN crl-14926 76 4 processing processing NOUN crl-14926 76 5 and and CCONJ crl-14926 76 6 printing printing NOUN crl-14926 76 7 results result NOUN crl-14926 76 8 . . PUNCT crl-14926 77 1 comparative comparative ADJ crl-14926 77 2 data datum NOUN crl-14926 77 3 from from ADP crl-14926 77 4 other other ADJ crl-14926 77 5 libraries library NOUN crl-14926 77 6 were be AUX crl-14926 77 7 supplied supply VERB crl-14926 77 8 as as ADV crl-14926 77 9 well well ADV crl-14926 77 10 . . PUNCT crl-14926 78 1 the the DET crl-14926 78 2 computer computer NOUN crl-14926 78 3 - - PUNCT crl-14926 78 4 generated generate VERB crl-14926 78 5 results result NOUN crl-14926 78 6 , , PUNCT crl-14926 78 7 with with ADP crl-14926 78 8 comparisons comparison NOUN crl-14926 78 9 with with ADP crl-14926 78 10 other other ADJ crl-14926 78 11 libraries library NOUN crl-14926 78 12 , , PUNCT crl-14926 78 13 were be AUX crl-14926 78 14 returned return VERB crl-14926 78 15 by by ADP crl-14926 78 16 mail mail NOUN crl-14926 78 17 . . PUNCT crl-14926 79 1 online online ADJ crl-14926 79 2 catalog catalog NOUN crl-14926 79 3 study study NOUN crl-14926 79 4 of of ADP crl-14926 79 5 unassisted unassisted ADJ crl-14926 79 6 users user NOUN crl-14926 79 7 the the DET crl-14926 79 8 purpose purpose NOUN crl-14926 79 9 of of ADP crl-14926 79 10 the the DET crl-14926 79 11 online online ADJ crl-14926 79 12 catalog catalog NOUN crl-14926 79 13 study study NOUN crl-14926 79 14 was be AUX crl-14926 79 15 to to PART crl-14926 79 16 learn learn VERB crl-14926 79 17 more more ADJ crl-14926 79 18 about about ADP crl-14926 79 19 the the DET crl-14926 79 20 successes success NOUN crl-14926 79 21 and and CCONJ crl-14926 79 22 failures failure NOUN crl-14926 79 23 of of ADP crl-14926 79 24 people people NOUN crl-14926 79 25 using use VERB crl-14926 79 26 the the DET crl-14926 79 27 online online ADJ crl-14926 79 28 catalog catalog NOUN crl-14926 79 29 without without ADP crl-14926 79 30 staff staff NOUN crl-14926 79 31 assistance assistance NOUN crl-14926 79 32 . . PUNCT crl-14926 80 1 a a DET crl-14926 80 2 set set NOUN crl-14926 80 3 of of ADP crl-14926 80 4 instruments instrument NOUN crl-14926 80 5 was be AUX crl-14926 80 6 developed develop VERB crl-14926 80 7 by by ADP crl-14926 80 8 the the DET crl-14926 80 9 authors author NOUN crl-14926 80 10 , , PUNCT crl-14926 80 11 including include VERB crl-14926 80 12 an an DET crl-14926 80 13 interview interview NOUN crl-14926 80 14 i i PRON crl-14926 80 15 observation observation NOUN crl-14926 80 16 section section NOUN crl-14926 80 17 and and CCONJ crl-14926 80 18 a a DET crl-14926 80 19 brief brief ADJ crl-14926 80 20 questionnaire questionnaire NOUN crl-14926 80 21 for for ADP crl-14926 80 22 the the DET crl-14926 80 23 patron patron NOUN crl-14926 80 24 . . PUNCT crl-14926 81 1 also also ADV crl-14926 81 2 , , PUNCT crl-14926 81 3 a a DET crl-14926 81 4 document document NOUN crl-14926 81 5 availability availability NOUN crl-14926 81 6 form form NOUN crl-14926 81 7 developed develop VERB crl-14926 81 8 by by ADP crl-14926 81 9 paul paul PROPN crl-14926 81 10 kantor kantor PROPN crl-14926 81 11 was be AUX crl-14926 81 12 utilized utilize VERB crl-14926 81 13 as as ADP crl-14926 81 14 part part NOUN crl-14926 81 15 of of ADP crl-14926 81 16 the the DET crl-14926 81 17 study study NOUN crl-14926 81 18 . . PUNCT crl-14926 82 1 14 14 NUM crl-14926 82 2 the the DET crl-14926 82 3 three three NUM crl-14926 82 4 forms form NOUN crl-14926 82 5 used use VERB crl-14926 82 6 in in ADP crl-14926 82 7 this this DET crl-14926 82 8 survey survey NOUN crl-14926 82 9 were be AUX crl-14926 82 10 in in ADP crl-14926 82 11 numbered numbered ADJ crl-14926 82 12 packets packet NOUN crl-14926 82 13 , , PUNCT crl-14926 82 14 which which PRON crl-14926 82 15 permitted permit VERB crl-14926 82 16 comparison comparison NOUN crl-14926 82 17 of of ADP crl-14926 82 18 the the DET crl-14926 82 19 information information NOUN crl-14926 82 20 on on ADP crl-14926 82 21 all all DET crl-14926 82 22 three three NUM crl-14926 82 23 forms form NOUN crl-14926 82 24 for for ADP crl-14926 82 25 the the DET crl-14926 82 26 same same ADJ crl-14926 82 27 observation observation NOUN crl-14926 82 28 . . PUNCT crl-14926 83 1 the the DET crl-14926 83 2 librarian librarian ADJ crl-14926 83 3 form form NOUN crl-14926 83 4 asked ask VERB crl-14926 83 5 observers observer NOUN crl-14926 83 6 to to PART crl-14926 83 7 note note VERB crl-14926 83 8 the the DET crl-14926 83 9 various various ADJ crl-14926 83 10 online online ADJ crl-14926 83 11 indexes index NOUN crl-14926 83 12 ( ( PUNCT crl-14926 83 13 author author NOUN crl-14926 83 14 , , PUNCT crl-14926 83 15 title title NOUN crl-14926 83 16 , , PUNCT crl-14926 83 17 keyword keyword PROPN crl-14926 83 18 , , PUNCT crl-14926 83 19 etc etc X crl-14926 83 20 . . X crl-14926 83 21 ) ) PUNCT crl-14926 83 22 used use VERB crl-14926 83 23 by by ADP crl-14926 83 24 the the DET crl-14926 83 25 patron patron NOUN crl-14926 83 26 , , PUNCT crl-14926 83 27 the the DET crl-14926 83 28 order order NOUN crl-14926 83 29 in in ADP crl-14926 83 30 which which PRON crl-14926 83 31 these these PRON crl-14926 83 32 were be AUX crl-14926 83 33 selected select VERB crl-14926 83 34 , , PUNCT crl-14926 83 35 and and CCONJ crl-14926 83 36 the the DET crl-14926 83 37 level level NOUN crl-14926 83 38 of of ADP crl-14926 83 39 difficulty difficulty NOUN crl-14926 83 40 the the DET crl-14926 83 41 patron patron NOUN crl-14926 83 42 appeared appear VERB crl-14926 83 43 to to PART crl-14926 83 44 have have VERB crl-14926 83 45 in in ADP crl-14926 83 46 using use VERB crl-14926 83 47 them they PRON crl-14926 83 48 . . PUNCT crl-14926 84 1 librarians librarian NOUN crl-14926 84 2 were be AUX crl-14926 84 3 also also ADV crl-14926 84 4 asked ask VERB crl-14926 84 5 to to PART crl-14926 84 6 record record VERB crl-14926 84 7 the the DET crl-14926 84 8 use use NOUN crl-14926 84 9 of of ADP crl-14926 84 10 the the DET crl-14926 84 11 various various ADJ crl-14926 84 12 display display NOUN crl-14926 84 13 options option NOUN crl-14926 84 14 and and CCONJ crl-14926 84 15 limit limit NOUN crl-14926 84 16 commands command NOUN crl-14926 84 17 , , PUNCT crl-14926 84 18 as as ADV crl-14926 84 19 well well ADV crl-14926 84 20 as as ADP crl-14926 84 21 other other ADJ crl-14926 84 22 special special ADJ crl-14926 84 23 features feature NOUN crl-14926 84 24 of of ADP crl-14926 84 25 the the DET crl-14926 84 26 catalog catalog NOUN crl-14926 84 27 , , PUNCT crl-14926 84 28 and and CCONJ crl-14926 84 29 starting start VERB crl-14926 84 30 and and CCONJ crl-14926 84 31 ending end VERB crl-14926 84 32 times time NOUN crl-14926 84 33 for for SCONJ crl-14926 84 34 each each DET crl-14926 84 35 patron patron NOUN crl-14926 84 36 search search NOUN crl-14926 84 37 observed observe VERB crl-14926 84 38 . . PUNCT crl-14926 85 1 the the DET crl-14926 85 2 patron patron NOUN crl-14926 85 3 questionnaire questionnaire NOUN crl-14926 85 4 asked ask VERB crl-14926 85 5 the the DET crl-14926 85 6 patrons patron NOUN crl-14926 85 7 to to PART crl-14926 85 8 evaluate evaluate VERB crl-14926 85 9 their their PRON crl-14926 85 10 experience experience NOUN crl-14926 85 11 , , PUNCT crl-14926 85 12 ineluding inelude VERB crl-14926 85 13 success success NOUN crl-14926 85 14 in in ADP crl-14926 85 15 locating locate VERB crl-14926 85 16 what what PRON crl-14926 85 17 was be AUX crl-14926 85 18 needed need VERB crl-14926 85 19 , , PUNCT crl-14926 85 20 type type NOUN crl-14926 85 21 of of ADP crl-14926 85 22 material material NOUN crl-14926 85 23 sought seek VERB crl-14926 85 24 , , PUNCT crl-14926 85 25 level level NOUN crl-14926 85 26 of of ADP crl-14926 85 27 satisfaction satisfaction NOUN crl-14926 85 28 , , PUNCT crl-14926 85 29 and and CCONJ crl-14926 85 30 perceived perceive VERB crl-14926 85 31 ease ease NOUN crl-14926 85 32 of of ADP crl-14926 85 33 use use NOUN crl-14926 85 34 of of ADP crl-14926 85 35 the the DET crl-14926 85 36 online online ADJ crl-14926 85 37 catalog catalog NOUN crl-14926 85 38 . . PUNCT crl-14926 86 1 a a DET crl-14926 86 2 five five NUM crl-14926 86 3 - - PUNCT crl-14926 86 4 level level NOUN crl-14926 86 5 ranking ranking NOUN crl-14926 86 6 of of ADP crl-14926 86 7 success success NOUN crl-14926 86 8 , , PUNCT crl-14926 86 9 similar similar ADJ crl-14926 86 10 to to ADP crl-14926 86 11 that that PRON crl-14926 86 12 used use VERB crl-14926 86 13 in in ADP crl-14926 86 14 the the DET crl-14926 86 15 rtai rtai ADJ crl-14926 86 16 survey survey NOUN crl-14926 86 17 instrument instrument NOUN crl-14926 86 18 , , PUNCT crl-14926 86 19 was be AUX crl-14926 86 20 used use VERB crl-14926 86 21 for for ADP crl-14926 86 22 appropriate appropriate ADJ crl-14926 86 23 questions question NOUN crl-14926 86 24 . . PUNCT crl-14926 87 1 a a DET crl-14926 87 2 final final ADJ crl-14926 87 3 question question NOUN crl-14926 87 4 asked ask VERB crl-14926 87 5 for for ADP crl-14926 87 6 suggestions suggestion NOUN crl-14926 87 7 to to PART crl-14926 87 8 improve improve VERB crl-14926 87 9 the the DET crl-14926 87 10 online online ADJ crl-14926 87 11 catalog catalog NOUN crl-14926 87 12 . . PUNCT crl-14926 88 1 the the DET crl-14926 88 2 document document NOUN crl-14926 88 3 availability availability NOUN crl-14926 88 4 form form NOUN crl-14926 88 5 , , PUNCT crl-14926 88 6 " " PUNCT crl-14926 88 7 did do AUX crl-14926 88 8 you you PRON crl-14926 88 9 find find VERB crl-14926 88 10 it it PRON crl-14926 88 11 ? ? PUNCT crl-14926 88 12 " " PUNCT crl-14926 88 13 asked ask VERB crl-14926 88 14 participants participant NOUN crl-14926 88 15 to to PART crl-14926 88 16 use use VERB crl-14926 88 17 the the DET crl-14926 88 18 sheet sheet NOUN crl-14926 88 19 as as ADP crl-14926 88 20 " " PUNCT crl-14926 88 21 scratch scratch NOUN crl-14926 88 22 paper paper NOUN crl-14926 88 23 " " PUNCT crl-14926 88 24 to to PART crl-14926 88 25 note note VERB crl-14926 88 26 what what PRON crl-14926 88 27 they they PRON crl-14926 88 28 found find VERB crl-14926 88 29 in in ADP crl-14926 88 30 the the DET crl-14926 88 31 catalog catalog NOUN crl-14926 88 32 and and CCONJ crl-14926 88 33 wished wish VERB crl-14926 88 34 to to PART crl-14926 88 35 look look VERB crl-14926 88 36 for for ADP crl-14926 88 37 in in ADP crl-14926 88 38 the the DET crl-14926 88 39 library library NOUN crl-14926 88 40 . . PUNCT crl-14926 89 1 in in ADP crl-14926 89 2 addition addition NOUN crl-14926 89 3 to to ADP crl-14926 89 4 space space NOUN crl-14926 89 5 for for ADP crl-14926 89 6 the the DET crl-14926 89 7 author author NOUN crl-14926 89 8 / / SYM crl-14926 89 9 title title NOUN crl-14926 89 10 / / SYM crl-14926 89 11 journal journal NOUN crl-14926 89 12 name name NOUN crl-14926 89 13 and and CCONJ crl-14926 89 14 call call NOUN crl-14926 89 15 number number NOUN crl-14926 89 16 , , PUNCT crl-14926 89 17 the the DET crl-14926 89 18 form form NOUN crl-14926 89 19 asked ask VERB crl-14926 89 20 users user NOUN crl-14926 89 21 to to PART crl-14926 89 22 mark mark VERB crl-14926 89 23 whether whether SCONJ crl-14926 89 24 they they PRON crl-14926 89 25 found find VERB crl-14926 89 26 the the DET crl-14926 89 27 item item NOUN crl-14926 89 28 . . PUNCT crl-14926 90 1 additional additional ADJ crl-14926 90 2 questions question NOUN crl-14926 90 3 concerned concern VERB crl-14926 90 4 the the DET crl-14926 90 5 urgency urgency NOUN crl-14926 90 6 of of ADP crl-14926 90 7 their their PRON crl-14926 90 8 need need NOUN crl-14926 90 9 for for ADP crl-14926 90 10 the the DET crl-14926 90 11 material material NOUN crl-14926 90 12 , , PUNCT crl-14926 90 13 their their PRON crl-14926 90 14 perception perception NOUN crl-14926 90 15 of of ADP crl-14926 90 16 their their PRON crl-14926 90 17 success success NOUN crl-14926 90 18 in in ADP crl-14926 90 19 finding find VERB crl-14926 90 20 materials material NOUN crl-14926 90 21 , , PUNCT crl-14926 90 22 and and CCONJ crl-14926 90 23 the the DET crl-14926 90 24 purpose purpose NOUN crl-14926 90 25 for for ADP crl-14926 90 26 these these DET crl-14926 90 27 materials material NOUN crl-14926 90 28 . . PUNCT crl-14926 91 1 a a DET crl-14926 91 2 box box NOUN crl-14926 91 3 was be AUX crl-14926 91 4 placed place VERB crl-14926 91 5 at at ADP crl-14926 91 6 the the DET crl-14926 91 7 library library NOUN crl-14926 91 8 exit exit NOUN crl-14926 91 9 for for SCONJ crl-14926 91 10 users user NOUN crl-14926 91 11 to to PART crl-14926 91 12 leave leave VERB crl-14926 91 13 the the DET crl-14926 91 14 forms form NOUN crl-14926 91 15 . . PUNCT crl-14926 92 1 the the DET crl-14926 92 2 survey survey NOUN crl-14926 92 3 was be AUX crl-14926 92 4 carried carry VERB crl-14926 92 5 out out ADP crl-14926 92 6 by by ADP crl-14926 92 7 the the DET crl-14926 92 8 authors author NOUN crl-14926 92 9 and and CCONJ crl-14926 92 10 six six NUM crl-14926 92 11 other other ADJ crl-14926 92 12 reference reference NOUN crl-14926 92 13 librarians librarian NOUN crl-14926 92 14 who who PRON crl-14926 92 15 volunteered volunteer VERB crl-14926 92 16 to to PART crl-14926 92 17 participate participate VERB crl-14926 92 18 . . PUNCT crl-14926 93 1 the the DET crl-14926 93 2 volunteers volunteer NOUN crl-14926 93 3 reviewed review VERB crl-14926 93 4 draft draft NOUN crl-14926 93 5 survey survey NOUN crl-14926 93 6 instruments instrument NOUN crl-14926 93 7 and and CCONJ crl-14926 93 8 provided provide VERB crl-14926 93 9 valuable valuable ADJ crl-14926 93 10 feedback feedback NOUN crl-14926 93 11 in in ADP crl-14926 93 12 the the DET crl-14926 93 13 development development NOUN crl-14926 93 14 process process NOUN crl-14926 93 15 . . PUNCT crl-14926 94 1 the the DET crl-14926 94 2 instruments instrument NOUN crl-14926 94 3 were be AUX crl-14926 94 4 then then ADV crl-14926 94 5 tested test VERB crl-14926 94 6 in in ADP crl-14926 94 7 january january PROPN crl-14926 94 8 1993 1993 NUM crl-14926 94 9 on on ADP crl-14926 94 10 several several ADJ crl-14926 94 11 student student NOUN crl-14926 94 12 assistants assistant NOUN crl-14926 94 13 in in ADP crl-14926 94 14 the the DET crl-14926 94 15 reference reference NOUN crl-14926 94 16 department department NOUN crl-14926 94 17 . . PUNCT crl-14926 95 1 each each DET crl-14926 95 2 librarian librarian NOUN crl-14926 95 3 was be AUX crl-14926 95 4 asked ask VERB crl-14926 95 5 to to PART crl-14926 95 6 choose choose VERB crl-14926 95 7 four four NUM crl-14926 95 8 hours hour NOUN crl-14926 95 9 in in ADP crl-14926 95 10 which which PRON crl-14926 95 11 to to PART crl-14926 95 12 participate participate VERB crl-14926 95 13 in in ADP crl-14926 95 14 the the DET crl-14926 95 15 nineteen nineteen NUM crl-14926 95 16 - - PUNCT crl-14926 95 17 day day NOUN crl-14926 95 18 survey survey NOUN crl-14926 95 19 period period NOUN crl-14926 95 20 in in ADP crl-14926 95 21 march march PROPN crl-14926 95 22 1993 1993 NUM crl-14926 95 23 . . PUNCT crl-14926 96 1 librarians librarian NOUN crl-14926 96 2 were be AUX crl-14926 96 3 given give VERB crl-14926 96 4 twelve twelve NUM crl-14926 96 5 packets packet NOUN crl-14926 96 6 , , PUNCT crl-14926 96 7 each each PRON crl-14926 96 8 containing contain VERB crl-14926 96 9 an an DET crl-14926 96 10 observation observation NOUN crl-14926 96 11 form form NOUN crl-14926 96 12 , , PUNCT crl-14926 96 13 a a DET crl-14926 96 14 patron patron NOUN crl-14926 96 15 questionnaire questionnaire NOUN crl-14926 96 16 , , PUNCT crl-14926 96 17 and and CCONJ crl-14926 96 18 a a DET crl-14926 96 19 document document NOUN crl-14926 96 20 availability availability NOUN crl-14926 96 21 form form NOUN crl-14926 96 22 ; ; PUNCT crl-14926 96 23 they they PRON crl-14926 96 24 were be AUX crl-14926 96 25 asked ask VERB crl-14926 96 26 to to PART crl-14926 96 27 complete complete VERB crl-14926 96 28 at at ADV crl-14926 96 29 least least ADV crl-14926 96 30 ten ten NUM crl-14926 96 31 observation observation NOUN crl-14926 96 32 forms form NOUN crl-14926 96 33 , , PUNCT crl-14926 96 34 for for ADP crl-14926 96 35 a a DET crl-14926 96 36 total total NOUN crl-14926 96 37 of of ADP crl-14926 96 38 eighty eighty NUM crl-14926 96 39 responses response NOUN crl-14926 96 40 . . PUNCT crl-14926 97 1 a a DET crl-14926 97 2 minimum minimum NOUN crl-14926 97 3 of of ADP crl-14926 97 4 eighty eighty NUM crl-14926 97 5 observations observation NOUN crl-14926 97 6 permitted permit VERB crl-14926 97 7 the the DET crl-14926 97 8 library library NOUN crl-14926 97 9 to to PART crl-14926 97 10 survey survey VERB crl-14926 97 11 a a DET crl-14926 97 12 considerable considerable ADJ crl-14926 97 13 number number NOUN crl-14926 97 14 of of ADP crl-14926 97 15 searches search NOUN crl-14926 97 16 , , PUNCT crl-14926 97 17 yet yet ADV crl-14926 97 18 was be AUX crl-14926 97 19 manageable manageable ADJ crl-14926 97 20 within within ADP crl-14926 97 21 existing exist VERB crl-14926 97 22 workloads workload NOUN crl-14926 97 23 . . PUNCT crl-14926 98 1 while while SCONJ crl-14926 98 2 greater great ADJ crl-14926 98 3 sample sample NOUN crl-14926 98 4 sizes size NOUN crl-14926 98 5 ensure ensure VERB crl-14926 98 6 that that SCONJ crl-14926 98 7 estimates estimate NOUN crl-14926 98 8 are be AUX crl-14926 98 9 more more ADV crl-14926 98 10 precise precise ADJ crl-14926 98 11 and and CCONJ crl-14926 98 12 reliable reliable ADJ crl-14926 98 13 , , PUNCT crl-14926 98 14 larger large ADJ crl-14926 98 15 sample sample NOUN crl-14926 98 16 sizes size NOUN crl-14926 98 17 require require VERB crl-14926 98 18 more more ADJ crl-14926 98 19 expenditures expenditure NOUN crl-14926 98 20 for for ADP crl-14926 98 21 collecting collect VERB crl-14926 98 22 data datum NOUN crl-14926 98 23 , , PUNCT crl-14926 98 24 especially especially ADV crl-14926 98 25 when when SCONJ crl-14926 98 26 interviews interview NOUN crl-14926 98 27 are be AUX crl-14926 98 28 being be AUX crl-14926 98 29 carried carry VERB crl-14926 98 30 out out ADP crl-14926 98 31 . . PUNCT crl-14926 99 1 a a DET crl-14926 99 2 total total NOUN crl-14926 99 3 of of ADP crl-14926 99 4 ninety ninety NUM crl-14926 99 5 - - PUNCT crl-14926 99 6 three three NUM crl-14926 99 7 completed complete VERB crl-14926 99 8 forms form NOUN crl-14926 99 9 was be AUX crl-14926 99 10 returned return VERB crl-14926 99 11 by by ADP crl-14926 99 12 the the DET crl-14926 99 13 librarian librarian ADJ crl-14926 99 14 - - PUNCT crl-14926 99 15 observers observer NOUN crl-14926 99 16 . . PUNCT crl-14926 100 1 seventy seventy NUM crl-14926 100 2 - - PUNCT crl-14926 100 3 seven seven NUM crl-14926 100 4 patron patron NOUN crl-14926 100 5 questionnaires questionnaire NOUN crl-14926 100 6 and and CCONJ crl-14926 100 7 forty forty NUM crl-14926 100 8 - - PUNCT crl-14926 100 9 three three NUM crl-14926 100 10 document document NOUN crl-14926 100 11 availability availability NOUN crl-14926 100 12 patron patron NOUN crl-14926 100 13 online online ADJ crl-14926 100 14 catalog catalog NOUN crl-14926 100 15 success success NOUN crl-14926 100 16 483 483 NUM crl-14926 100 17 patron patron NOUN crl-14926 100 18 forms form NOUN crl-14926 100 19 were be AUX crl-14926 100 20 returned return VERB crl-14926 100 21 . . PUNCT crl-14926 101 1 the the DET crl-14926 101 2 online online ADJ crl-14926 101 3 catalog catalog NOUN crl-14926 101 4 terminals terminal NOUN crl-14926 101 5 located locate VERB crl-14926 101 6 adjacent adjacent ADJ crl-14926 101 7 to to ADP crl-14926 101 8 the the DET crl-14926 101 9 reference reference NOUN crl-14926 101 10 desk desk NOUN crl-14926 101 11 on on ADP crl-14926 101 12 the the DET crl-14926 101 13 first first ADJ crl-14926 101 14 floor floor NOUN crl-14926 101 15 of of ADP crl-14926 101 16 clark clark PROPN crl-14926 101 17 library library PROPN crl-14926 101 18 were be AUX crl-14926 101 19 used use VERB crl-14926 101 20 for for ADP crl-14926 101 21 the the DET crl-14926 101 22 survey survey NOUN crl-14926 101 23 . . PUNCT crl-14926 102 1 a a DET crl-14926 102 2 random random ADJ crl-14926 102 3 process process NOUN crl-14926 102 4 was be AUX crl-14926 102 5 developed develop VERB crl-14926 102 6 to to PART crl-14926 102 7 guide guide VERB crl-14926 102 8 the the DET crl-14926 102 9 librarian librarian NOUN crl-14926 102 10 in in ADP crl-14926 102 11 selecting select VERB crl-14926 102 12 a a DET crl-14926 102 13 patron patron NOUN crl-14926 102 14 to to PART crl-14926 102 15 approach approach VERB crl-14926 102 16 . . PUNCT crl-14926 103 1 each each DET crl-14926 103 2 librarian librarian NOUN crl-14926 103 3 was be AUX crl-14926 103 4 given give VERB crl-14926 103 5 a a DET crl-14926 103 6 set set NOUN crl-14926 103 7 of of ADP crl-14926 103 8 small small ADJ crl-14926 103 9 cards card NOUN crl-14926 103 10 , , PUNCT crl-14926 103 11 each each PRON crl-14926 103 12 representing represent VERB crl-14926 103 13 one one NUM crl-14926 103 14 of of ADP crl-14926 103 15 the the DET crl-14926 103 16 eight eight NUM crl-14926 103 17 clusters cluster NOUN crl-14926 103 18 of of ADP crl-14926 103 19 three three NUM crl-14926 103 20 terminals terminal NOUN crl-14926 103 21 . . PUNCT crl-14926 104 1 the the DET crl-14926 104 2 librarian librarian PROPN crl-14926 104 3 , , PUNCT crl-14926 104 4 prior prior ADV crl-14926 104 5 to to ADP crl-14926 104 6 each each DET crl-14926 104 7 observation observation NOUN crl-14926 104 8 period period NOUN crl-14926 104 9 , , PUNCT crl-14926 104 10 shook shake VERB crl-14926 104 11 up up ADP crl-14926 104 12 and and CCONJ crl-14926 104 13 drew draw VERB crl-14926 104 14 the the DET crl-14926 104 15 cards card NOUN crl-14926 104 16 to to PART crl-14926 104 17 establish establish VERB crl-14926 104 18 a a DET crl-14926 104 19 random random ADJ crl-14926 104 20 approach approach NOUN crl-14926 104 21 to to ADP crl-14926 104 22 the the DET crl-14926 104 23 terminals terminal NOUN crl-14926 104 24 . . PUNCT crl-14926 105 1 written write VERB crl-14926 105 2 sampling sample VERB crl-14926 105 3 procedures procedure NOUN crl-14926 105 4 and and CCONJ crl-14926 105 5 a a DET crl-14926 105 6 group group NOUN crl-14926 105 7 meeting meeting NOUN crl-14926 105 8 to to PART crl-14926 105 9 discuss discuss VERB crl-14926 105 10 the the DET crl-14926 105 11 process process NOUN crl-14926 105 12 prepared prepare VERB crl-14926 105 13 the the DET crl-14926 105 14 observers observer NOUN crl-14926 105 15 . . PUNCT crl-14926 106 1 the the DET crl-14926 106 2 librarian librarian PROPN crl-14926 106 3 observer observer PROPN crl-14926 106 4 , , PUNCT crl-14926 106 5 using use VERB crl-14926 106 6 a a DET crl-14926 106 7 recommended recommend VERB crl-14926 106 8 script script NOUN crl-14926 106 9 complied comply VERB crl-14926 106 10 with with ADP crl-14926 106 11 the the DET crl-14926 106 12 university university NOUN crl-14926 106 13 's 's PART crl-14926 106 14 human human ADJ crl-14926 106 15 subjects subject NOUN crl-14926 106 16 in in ADP crl-14926 106 17 research research NOUN crl-14926 106 18 requirements requirement NOUN crl-14926 106 19 , , PUNCT crl-14926 106 20 explained explain VERB crl-14926 106 21 the the DET crl-14926 106 22 project project NOUN crl-14926 106 23 and and CCONJ crl-14926 106 24 procedure procedure NOUN crl-14926 106 25 and and CCONJ crl-14926 106 26 asked ask VERB crl-14926 106 27 for for ADP crl-14926 106 28 the the DET crl-14926 106 29 individual individual NOUN crl-14926 106 30 's 's PART crl-14926 106 31 cooperation cooperation NOUN crl-14926 106 32 . . PUNCT crl-14926 107 1 the the DET crl-14926 107 2 librarian librarian NOUN crl-14926 107 3 stood stand VERB crl-14926 107 4 directly directly ADV crl-14926 107 5 behind behind ADP crl-14926 107 6 the the DET crl-14926 107 7 patron patron NOUN crl-14926 107 8 using use VERB crl-14926 107 9 the the DET crl-14926 107 10 catalog catalog NOUN crl-14926 107 11 and and CCONJ crl-14926 107 12 recorded record VERB crl-14926 107 13 information information NOUN crl-14926 107 14 on on ADP crl-14926 107 15 the the DET crl-14926 107 16 observation observation NOUN crl-14926 107 17 form form NOUN crl-14926 107 18 . . PUNCT crl-14926 108 1 when when SCONJ crl-14926 108 2 the the DET crl-14926 108 3 patrons patron NOUN crl-14926 108 4 had have AUX crl-14926 108 5 concluded conclude VERB crl-14926 108 6 the the DET crl-14926 108 7 search search NOUN crl-14926 108 8 , , PUNCT crl-14926 108 9 they they PRON crl-14926 108 10 were be AUX crl-14926 108 11 asked ask VERB crl-14926 108 12 to to PART crl-14926 108 13 complete complete VERB crl-14926 108 14 the the DET crl-14926 108 15 one one NUM crl-14926 108 16 - - PUNCT crl-14926 108 17 page page NOUN crl-14926 108 18 questionnaires questionnaire NOUN crl-14926 108 19 and and CCONJ crl-14926 108 20 return return VERB crl-14926 108 21 them they PRON crl-14926 108 22 to to ADP crl-14926 108 23 the the DET crl-14926 108 24 observers observer NOUN crl-14926 108 25 , , PUNCT crl-14926 108 26 the the DET crl-14926 108 27 observers observer NOUN crl-14926 108 28 were be AUX crl-14926 108 29 requested request VERB crl-14926 108 30 not not PART crl-14926 108 31 to to PART crl-14926 108 32 offer offer VERB crl-14926 108 33 suggestions suggestion NOUN crl-14926 108 34 or or CCONJ crl-14926 108 35 advice advice NOUN crl-14926 108 36 to to ADP crl-14926 108 37 the the DET crl-14926 108 38 user user NOUN crl-14926 108 39 ; ; PUNCT crl-14926 108 40 however however ADV crl-14926 108 41 , , PUNCT crl-14926 108 42 they they PRON crl-14926 108 43 briefly briefly ADV crl-14926 108 44 could could AUX crl-14926 108 45 answer answer VERB crl-14926 108 46 questions question NOUN crl-14926 108 47 asked ask VERB crl-14926 108 48 by by ADP crl-14926 108 49 the the DET crl-14926 108 50 user user NOUN crl-14926 108 51 . . PUNCT crl-14926 109 1 data datum NOUN crl-14926 109 2 were be AUX crl-14926 109 3 analyzed analyze VERB crl-14926 109 4 using use VERB crl-14926 109 5 spss spss PROPN crl-14926 109 6 frequencies frequency NOUN crl-14926 109 7 and and CCONJ crl-14926 109 8 cross cross VERB crl-14926 109 9 tabulations tabulation NOUN crl-14926 109 10 . . PUNCT crl-14926 110 1 to to PART crl-14926 110 2 relate relate VERB crl-14926 110 3 the the DET crl-14926 110 4 results result NOUN crl-14926 110 5 of of ADP crl-14926 110 6 the the DET crl-14926 110 7 small small ADJ crl-14926 110 8 observation observation NOUN crl-14926 110 9 study study NOUN crl-14926 110 10 with with ADP crl-14926 110 11 overall overall ADJ crl-14926 110 12 online online ADJ crl-14926 110 13 catalog catalog NOUN crl-14926 110 14 usage usage NOUN crl-14926 110 15 , , PUNCT crl-14926 110 16 an an DET crl-14926 110 17 analysis analysis NOUN crl-14926 110 18 of of ADP crl-14926 110 19 the the DET crl-14926 110 20 online online ADJ crl-14926 110 21 catalog catalog NOUN crl-14926 110 22 transaction transaction NOUN crl-14926 110 23 logs log NOUN crl-14926 110 24 was be AUX crl-14926 110 25 carried carry VERB crl-14926 110 26 out out ADP crl-14926 110 27 . . PUNCT crl-14926 111 1 a a DET crl-14926 111 2 random random ADJ crl-14926 111 3 sample sample NOUN crl-14926 111 4 of of ADP crl-14926 111 5 three three NUM crl-14926 111 6 hours hour NOUN crl-14926 111 7 of of ADP crl-14926 111 8 the the DET crl-14926 111 9 thirty thirty NUM crl-14926 111 10 hours hour NOUN crl-14926 111 11 of of ADP crl-14926 111 12 the the DET crl-14926 111 13 online online ADJ crl-14926 111 14 study study NOUN crl-14926 111 15 ( ( PUNCT crl-14926 111 16 a a DET crl-14926 111 17 10 10 NUM crl-14926 111 18 percent percent NOUN crl-14926 111 19 sample sample NOUN crl-14926 111 20 ) ) PUNCT crl-14926 111 21 was be AUX crl-14926 111 22 used use VERB crl-14926 111 23 ; ; PUNCT crl-14926 111 24 this this PRON crl-14926 111 25 was be AUX crl-14926 111 26 1,560 1,560 NUM crl-14926 111 27 searches search NOUN crl-14926 111 28 . . PUNCT crl-14926 112 1 this this DET crl-14926 112 2 random random ADJ crl-14926 112 3 sample sample NOUN crl-14926 112 4 was be AUX crl-14926 112 5 used use VERB crl-14926 112 6 to to PART crl-14926 112 7 check check VERB crl-14926 112 8 whether whether SCONJ crl-14926 112 9 the the DET crl-14926 112 10 searches search NOUN crl-14926 112 11 observed observe VERB crl-14926 112 12 were be AUX crl-14926 112 13 representative representative ADJ crl-14926 112 14 of of ADP crl-14926 112 15 the the DET crl-14926 112 16 general general ADJ crl-14926 112 17 type type NOUN crl-14926 112 18 of of ADP crl-14926 112 19 searching search VERB crl-14926 112 20 done do VERB crl-14926 112 21 during during ADP crl-14926 112 22 this this DET crl-14926 112 23 time time NOUN crl-14926 112 24 period period NOUN crl-14926 112 25 . . PUNCT crl-14926 113 1 these these DET crl-14926 113 2 logs log NOUN crl-14926 113 3 , , PUNCT crl-14926 113 4 arranged arrange VERB crl-14926 113 5 by by ADP crl-14926 113 6 index index NOUN crl-14926 113 7 used use VERB crl-14926 113 8 ( ( PUNCT crl-14926 113 9 that that ADV crl-14926 113 10 is is ADV crl-14926 113 11 , , PUNCT crl-14926 113 12 author author NOUN crl-14926 113 13 , , PUNCT crl-14926 113 14 title title NOUN crl-14926 113 15 , , PUNCT crl-14926 113 16 keyword keyword NOUN crl-14926 113 17 , , PUNCT crl-14926 113 18 subject subject NOUN crl-14926 113 19 heading heading NOUN crl-14926 113 20 , , PUNCT crl-14926 113 21 and and CCONJ crl-14926 113 22 call call VERB crl-14926 113 23 number number NOUN crl-14926 113 24 ) ) PUNCT crl-14926 113 25 , , PUNCT crl-14926 113 26 listed list VERB crl-14926 113 27 the the DET crl-14926 113 28 terms term NOUN crl-14926 113 29 entered enter VERB crl-14926 113 30 by by ADP crl-14926 113 31 the the DET crl-14926 113 32 patrons patron NOUN crl-14926 113 33 . . PUNCT crl-14926 114 1 a a DET crl-14926 114 2 student student NOUN crl-14926 114 3 assistant assistant NOUN crl-14926 114 4 with with ADP crl-14926 114 5 extensive extensive ADJ crl-14926 114 6 library library NOUN crl-14926 114 7 experience experience NOUN crl-14926 114 8 searched search VERB crl-14926 114 9 each each DET crl-14926 114 10 term term NOUN crl-14926 114 11 exactly exactly ADV crl-14926 114 12 as as SCONJ crl-14926 114 13 entered enter VERB crl-14926 114 14 by by ADP crl-14926 114 15 patrons patron NOUN crl-14926 114 16 and and CCONJ crl-14926 114 17 recorded record VERB crl-14926 114 18 the the DET crl-14926 114 19 number number NOUN crl-14926 114 20 of of ADP crl-14926 114 21 hits hit NOUN crl-14926 114 22 found find VERB crl-14926 114 23 . . PUNCT crl-14926 115 1 for for ADP crl-14926 115 2 each each DET crl-14926 115 3 index index NOUN crl-14926 115 4 , , PUNCT crl-14926 115 5 a a DET crl-14926 115 6 statistical statistical ADJ crl-14926 115 7 summary summary NOUN crl-14926 115 8 was be AUX crl-14926 115 9 prepared prepared ADJ crl-14926 115 10 to to PART crl-14926 115 11 show show VERB crl-14926 115 12 how how SCONJ crl-14926 115 13 many many ADJ crl-14926 115 14 searches search NOUN crl-14926 115 15 had have VERB crl-14926 115 16 no no DET crl-14926 115 17 hits hit NOUN crl-14926 115 18 , , PUNCT crl-14926 115 19 how how SCONJ crl-14926 115 20 many many ADJ crl-14926 115 21 had have AUX crl-14926 115 22 one one NUM crl-14926 115 23 hit hit NOUN crl-14926 115 24 , , PUNCT crl-14926 115 25 two two NUM crl-14926 115 26 hits hit NOUN crl-14926 115 27 , , PUNCT crl-14926 115 28 etc etc X crl-14926 115 29 . . X crl-14926 115 30 484 484 NUM crl-14926 115 31 college college PROPN crl-14926 115 32 & & CCONJ crl-14926 115 33 research research PROPN crl-14926 115 34 libraries librarie VERB crl-14926 115 35 document document NOUN crl-14926 115 36 availability availability NOUN crl-14926 115 37 study study NOUN crl-14926 115 38 concurrent concurrent NOUN crl-14926 115 39 with with ADP crl-14926 115 40 the the DET crl-14926 115 41 online online ADJ crl-14926 115 42 study study NOUN crl-14926 115 43 , , PUNCT crl-14926 115 44 a a DET crl-14926 115 45 document document NOUN crl-14926 115 46 availability availability NOUN crl-14926 115 47 study study NOUN crl-14926 115 48 investigated investigate VERB crl-14926 115 49 the the DET crl-14926 115 50 users~ users~ ADJ crl-14926 115 51 success success NOUN crl-14926 115 52 in in ADP crl-14926 115 53 locating locate VERB crl-14926 115 54 materials material NOUN crl-14926 115 55 identified identify VERB crl-14926 115 56 through through ADP crl-14926 115 57 the the DET crl-14926 115 58 online online ADJ crl-14926 115 59 catalog catalog NOUN crl-14926 115 60 search search NOUN crl-14926 115 61 . . PUNCT crl-14926 116 1 a a DET crl-14926 116 2 sheet sheet NOUN crl-14926 116 3 was be AUX crl-14926 116 4 provided provide VERB crl-14926 116 5 to to ADP crl-14926 116 6 each each DET crl-14926 116 7 subject subject NOUN crl-14926 116 8 in in ADP crl-14926 116 9 · · PUNCT crl-14926 116 10 the the DET crl-14926 116 11 online online ADJ crl-14926 116 12 study study NOUN crl-14926 116 13 as as SCONJ crl-14926 116 14 described describe VERB crl-14926 116 15 above above ADP crl-14926 116 16 . . PUNCT crl-14926 117 1 an an DET crl-14926 117 2 experienced experienced ADJ crl-14926 117 3 student student NOUN crl-14926 117 4 assistant assistant NOUN crl-14926 117 5 was be AUX crl-14926 117 6 hired hire VERB crl-14926 117 7 to to PART crl-14926 117 8 determine determine VERB crl-14926 117 9 the the DET crl-14926 117 10 location location NOUN crl-14926 117 11 of of ADP crl-14926 117 12 each each DET crl-14926 117 13 item item NOUN crl-14926 117 14 patrons patron NOUN crl-14926 117 15 reported report VERB crl-14926 117 16 as as SCONJ crl-14926 117 17 not not PART crl-14926 117 18 found find VERB crl-14926 117 19 . . PUNCT crl-14926 118 1 he he PRON crl-14926 118 2 checked check VERB crl-14926 118 3 stacks stack NOUN crl-14926 118 4 , , PUNCT crl-14926 118 5 sorting sort VERB crl-14926 118 6 areas area NOUN crl-14926 118 7 , , PUNCT crl-14926 118 8 circulation circulation NOUN crl-14926 118 9 records record NOUN crl-14926 118 10 , , PUNCT crl-14926 118 11 etc etc X crl-14926 118 12 . . X crl-14926 118 13 , , PUNCT crl-14926 118 14 to to PART crl-14926 118 15 ascertain ascertain VERB crl-14926 118 16 if if SCONJ crl-14926 118 17 possible possible ADJ crl-14926 118 18 the the DET crl-14926 118 19 reason reason NOUN crl-14926 118 20 for for ADP crl-14926 118 21 failure failure NOUN crl-14926 118 22 in in ADP crl-14926 118 23 locating locate VERB crl-14926 118 24 the the DET crl-14926 118 25 items item NOUN crl-14926 118 26 . . PUNCT crl-14926 119 1 this this DET crl-14926 119 2 follow follow VERB crl-14926 119 3 - - PUNCT crl-14926 119 4 up up NOUN crl-14926 119 5 took take VERB crl-14926 119 6 place place NOUN crl-14926 119 7 as as ADV crl-14926 119 8 soon soon ADV crl-14926 119 9 as as ADP crl-14926 119 10 possible possible ADJ crl-14926 119 11 after after ADP crl-14926 119 12 the the DET crl-14926 119 13 patron patron NOUN crl-14926 119 14 search search NOUN crl-14926 119 15 , , PUNCT crl-14926 119 16 to to PART crl-14926 119 17 assure assure VERB crl-14926 119 18 a a DET crl-14926 119 19 minimum minimum NOUN crl-14926 119 20 of of ADP crl-14926 119 21 material material NOUN crl-14926 119 22 relocation relocation NOUN crl-14926 119 23 . . PUNCT crl-14926 120 1 < < X crl-14926 120 2 : : PUNCT crl-14926 120 3 - - PUNCT crl-14926 120 4 , , PUNCT crl-14926 120 5 results result NOUN crl-14926 120 6 and and CCONJ crl-14926 120 7 discussion discussion NOUN crl-14926 120 8 survey survey NOUN crl-14926 120 9 population population NOUN crl-14926 120 10 this this DET crl-14926 120 11 information information NOUN crl-14926 120 12 is be AUX crl-14926 120 13 presented present VERB crl-14926 120 14 so so SCONJ crl-14926 120 15 that that SCONJ crl-14926 120 16 the the DET crl-14926 120 17 reader reader NOUN crl-14926 120 18 may may AUX crl-14926 120 19 obtain obtain VERB crl-14926 120 20 an an DET crl-14926 120 21 understanding understanding NOUN crl-14926 120 22 of of ADP crl-14926 120 23 the the DET crl-14926 120 24 nature nature NOUN crl-14926 120 25 of of ADP crl-14926 120 26 the the DET crl-14926 120 27 student student NOUN crl-14926 120 28 body body NOUN crl-14926 120 29 . . PUNCT crl-14926 121 1 the the DET crl-14926 121 2 demographic demographic ADJ crl-14926 121 3 information information NOUN crl-14926 121 4 was be AUX crl-14926 121 5 collected collect VERB crl-14926 121 6 because because SCONJ crl-14926 121 7 the the DET crl-14926 121 8 authors author NOUN crl-14926 121 9 wanted want VERB crl-14926 121 10 to to PART crl-14926 121 11 ensure ensure VERB crl-14926 121 12 that that SCONJ crl-14926 121 13 the the DET crl-14926 121 14 different different ADJ crl-14926 121 15 class class NOUN crl-14926 121 16 levels level NOUN crl-14926 121 17 and and CCONJ crl-14926 121 18 ethnic ethnic ADJ crl-14926 121 19 groups group NOUN crl-14926 121 20 were be AUX crl-14926 121 21 included include VERB crl-14926 121 22 in in ADP crl-14926 121 23 the the DET crl-14926 121 24 survey survey NOUN crl-14926 121 25 . . PUNCT crl-14926 122 1 the the DET crl-14926 122 2 comparisons comparison NOUN crl-14926 122 3 provide provide VERB crl-14926 122 4 evidence evidence NOUN crl-14926 122 5 that that SCONJ crl-14926 122 6 both both DET crl-14926 122 7 survey survey NOUN crl-14926 122 8 samples sample NOUN crl-14926 122 9 are be AUX crl-14926 122 10 fairly fairly ADV crl-14926 122 11 representative representative ADJ crl-14926 122 12 of of ADP crl-14926 122 13 students student NOUN crl-14926 122 14 enrolled enrol VERB crl-14926 122 15 in in ADP crl-14926 122 16 the the DET crl-14926 122 17 university university NOUN crl-14926 122 18 by by ADP crl-14926 122 19 class<1evel class<1evel NOUN crl-14926 122 20 and and CCONJ crl-14926 122 21 ethnicity ethnicity NOUN crl-14926 122 22 . . PUNCT crl-14926 123 1 tables table NOUN crl-14926 123 2 1 1 NUM crl-14926 123 3 and and CCONJ crl-14926 123 4 2 2 NUM crl-14926 123 5 record record NOUN crl-14926 123 6 demographic demographic ADJ crl-14926 123 7 information information NOUN crl-14926 123 8 for for ADP crl-14926 123 9 students student NOUN crl-14926 123 10 participating participate VERB crl-14926 123 11 in in ADP crl-14926 123 12 both both CCONJ crl-14926 123 13 the the DET crl-14926 123 14 reference reference NOUN crl-14926 123 15 transaction transaction NOUN crl-14926 123 16 analysis analysis NOUN crl-14926 123 17 instrument instrument NOUN crl-14926 123 18 and and CCONJ crl-14926 123 19 the the DET crl-14926 123 20 online online ADJ crl-14926 123 21 catalog catalog NOUN crl-14926 123 22 study study NOUN crl-14926 123 23 , , PUNCT crl-14926 123 24 relating relate VERB crl-14926 123 25 it it PRON crl-14926 123 26 to to ADP crl-14926 123 27 the the DET crl-14926 123 28 campus campus NOUN crl-14926 123 29 population population NOUN crl-14926 123 30 of of ADP crl-14926 123 31 san san PROPN crl-14926 123 32 jose jose PROPN crl-14926 123 33 state state PROPN crl-14926 123 34 university university PROPN crl-14926 123 35 . . PUNCT crl-14926 124 1 of of ADP crl-14926 124 2 the the DET crl-14926 124 3 125 125 NUM crl-14926 124 4 persons person NOUN crl-14926 124 5 asking ask VERB crl-14926 124 6 reference reference NOUN crl-14926 124 7 questions question NOUN crl-14926 124 8 in in ADP crl-14926 124 9 the the DET crl-14926 124 10 rtai rtai NOUN crl-14926 124 11 study study NOUN crl-14926 124 12 , , PUNCT crl-14926 124 13 116 116 NUM crl-14926 124 14 ( ( PUNCT crl-14926 124 15 94 94 NUM crl-14926 124 16 percent percent NOUN crl-14926 124 17 ) ) PUNCT crl-14926 124 18 were be AUX crl-14926 124 19 students student NOUN crl-14926 124 20 . . PUNCT crl-14926 125 1 of of ADP crl-14926 125 2 the the DET crl-14926 125 3 77 77 NUM crl-14926 125 4 persons person NOUN crl-14926 125 5 completing complete VERB crl-14926 125 6 questionnaires questionnaire NOUN crl-14926 125 7 in in ADP crl-14926 125 8 the the DET crl-14926 125 9 online online ADJ crl-14926 125 10 catalog catalog NOUN crl-14926 125 11 study study NOUN crl-14926 125 12 , , PUNCT crl-14926 125 13 71 71 NUM crl-14926 125 14 ( ( PUNCT crl-14926 125 15 92 92 NUM crl-14926 125 16 percent percent NOUN crl-14926 125 17 ) ) PUNCT crl-14926 125 18 were be AUX crl-14926 125 19 students student NOUN crl-14926 125 20 . . PUNCT crl-14926 126 1 the the DET crl-14926 126 2 reference reference NOUN crl-14926 126 3 transaction transaction NOUN crl-14926 126 4 assessment assessment NOUN crl-14926 126 5 survey survey NOUN crl-14926 126 6 because because SCONJ crl-14926 126 7 we we PRON crl-14926 126 8 wished wish VERB crl-14926 126 9 to to PART crl-14926 126 10 compare compare VERB crl-14926 126 11 the the DET crl-14926 126 12 results result NOUN crl-14926 126 13 of of ADP crl-14926 126 14 the the DET crl-14926 126 15 rtai rtai NOUN crl-14926 126 16 with with ADP crl-14926 126 17 the the DET crl-14926 126 18 online online ADJ crl-14926 126 19 catalog catalog NOUN crl-14926 126 20 observation observation NOUN crl-14926 126 21 study study NOUN crl-14926 126 22 conducted conduct VERB crl-14926 126 23 by by ADP crl-14926 126 24 reference reference NOUN crl-14926 126 25 staff staff NOUN crl-14926 126 26 at at ADP crl-14926 126 27 catalog catalog NOUN crl-14926 126 28 terminals terminal NOUN crl-14926 126 29 in in ADP crl-14926 126 30 the the DET crl-14926 126 31 reference reference NOUN crl-14926 126 32 area area NOUN crl-14926 126 33 , , PUNCT crl-14926 126 34 we we PRON crl-14926 126 35 have have AUX crl-14926 126 36 chosen choose VERB crl-14926 126 37 to to PART crl-14926 126 38 use use VERB crl-14926 126 39 only only ADV crl-14926 126 40 those those DET crl-14926 126 41 results result NOUN crl-14926 126 42 for for ADP crl-14926 126 43 the the DET crl-14926 126 44 reference reference NOUN crl-14926 126 45 department department NOUN crl-14926 126 46 , , PUNCT crl-14926 126 47 rather rather ADV crl-14926 126 48 than than ADP crl-14926 126 49 include include VERB crl-14926 126 50 the the DET crl-14926 126 51 results result NOUN crl-14926 126 52 . . PUNCT crl-14926 127 1 for for SCONJ crl-14926 127 2 the the DET crl-14926 127 3 government government NOUN crl-14926 127 4 publications publication NOUN crl-14926 127 5 denovember denovember VERB crl-14926 127 6 1994 1994 NUM crl-14926 127 7 partment partment NOUN crl-14926 127 8 . . PUNCT crl-14926 128 1 among among ADP crl-14926 128 2 the the DET crl-14926 128 3 questions question NOUN crl-14926 128 4 on on ADP crl-14926 128 5 the the DET crl-14926 128 6 library library NOUN crl-14926 128 7 staff staff NOUN crl-14926 128 8 form form NOUN crl-14926 128 9 , , PUNCT crl-14926 128 10 one one NUM crl-14926 128 11 asked ask VERB crl-14926 128 12 for for ADP crl-14926 128 13 an an DET crl-14926 128 14 identification identification NOUN crl-14926 128 15 of of ADP crl-14926 128 16 types type NOUN crl-14926 128 17 of of ADP crl-14926 128 18 sources source NOUN crl-14926 128 19 used use VERB crl-14926 128 20 , , PUNCT crl-14926 128 21 recommended recommend VERB crl-14926 128 22 , , PUNCT crl-14926 128 23 or or CCONJ crl-14926 128 24 interpreted interpret VERB crl-14926 128 25 . . PUNCT crl-14926 129 1 the the DET crl-14926 129 2 standard standard ADJ crl-14926 129 3 rtai rtai PROPN crl-14926 129 4 analysis analysis NOUN crl-14926 129 5 does do AUX crl-14926 129 6 not not PART crl-14926 129 7 include include VERB crl-14926 129 8 the the DET crl-14926 129 9 analysis analysis NOUN crl-14926 129 10 of of ADP crl-14926 129 11 all all DET crl-14926 129 12 causes cause NOUN crl-14926 129 13 of of ADP crl-14926 129 14 failures failure NOUN crl-14926 129 15 for for ADP crl-14926 129 16 specific specific ADJ crl-14926 129 17 book book NOUN crl-14926 129 18 questions question NOUN crl-14926 129 19 because because SCONJ crl-14926 129 20 these these DET crl-14926 129 21 questions question NOUN crl-14926 129 22 are be AUX crl-14926 129 23 generally generally ADV crl-14926 129 24 quite quite ADV crl-14926 129 25 straightforward straightforward ADJ crl-14926 129 26 . . PUNCT crl-14926 130 1 including include VERB crl-14926 130 2 these these DET crl-14926 130 3 questions question NOUN crl-14926 130 4 would would AUX crl-14926 130 5 have have AUX crl-14926 130 6 greatly greatly ADV crl-14926 130 7 increased increase VERB crl-14926 130 8 the the DET crl-14926 130 9 cost cost NOUN crl-14926 130 10 of of ADP crl-14926 130 11 the the DET crl-14926 130 12 analysis analysis NOUN crl-14926 130 13 . . PUNCT crl-14926 131 1 of of ADP crl-14926 131 2 the the DET crl-14926 131 3 125 125 NUM crl-14926 131 4 completed complete VERB crl-14926 131 5 forms form NOUN crl-14926 131 6 , , PUNCT crl-14926 131 7 22 22 NUM crl-14926 131 8 involved involve VERB crl-14926 131 9 questions question NOUN crl-14926 131 10 concerning concern VERB crl-14926 131 11 locating locate VERB crl-14926 131 12 a a DET crl-14926 131 13 specific specific ADJ crl-14926 131 14 book book NOUN crl-14926 131 15 . . PUNCT crl-14926 132 1 they they PRON crl-14926 132 2 were be AUX crl-14926 132 3 not not PART crl-14926 132 4 included include VERB crl-14926 132 5 in in ADP crl-14926 132 6 the the DET crl-14926 132 7 rtai rtai NOUN crl-14926 132 8 analysis analysis NOUN crl-14926 132 9 , , PUNCT crl-14926 132 10 which which PRON crl-14926 132 11 contained contain VERB crl-14926 132 12 comparisons comparison NOUN crl-14926 132 13 with with ADP crl-14926 132 14 other other ADJ crl-14926 132 15 libraries library NOUN crl-14926 132 16 . . PUNCT crl-14926 133 1 of of ADP crl-14926 133 2 the the DET crl-14926 133 3 remaining remain VERB crl-14926 133 4 103 103 NUM crl-14926 133 5 transaction transaction NOUN crl-14926 133 6 forms form NOUN crl-14926 133 7 , , PUNCT crl-14926 133 8 87 87 NUM crl-14926 133 9 had have VERB crl-14926 133 10 the the DET crl-14926 133 11 type type NOUN crl-14926 133 12 of of ADP crl-14926 133 13 source source NOUN crl-14926 133 14 marked mark VERB crl-14926 133 15 . . PUNCT crl-14926 134 1 of of ADP crl-14926 134 2 the the DET crl-14926 134 3 87 87 NUM crl-14926 134 4 , , PUNCT crl-14926 134 5 30 30 NUM crl-14926 134 6 ( ( PUNCT crl-14926 134 7 34 34 NUM crl-14926 134 8 percent percent NOUN crl-14926 134 9 ) ) PUNCT crl-14926 134 10 indicated indicate VERB crl-14926 134 11 that that SCONJ crl-14926 134 12 the the DET crl-14926 134 13 online online ADJ crl-14926 134 14 catalog catalog NOUN crl-14926 134 15 was be AUX crl-14926 134 16 used use VERB crl-14926 134 17 . . PUNCT crl-14926 135 1 of of ADP crl-14926 135 2 these these DET crl-14926 135 3 30 30 NUM crl-14926 135 4 cases case NOUN crl-14926 135 5 wj wj NOUN crl-14926 135 6 : : PUNCT crl-14926 135 7 tere tere VERB crl-14926 135 8 the the DET crl-14926 135 9 online online ADJ crl-14926 135 10 catalog catalog NOUN crl-14926 135 11 was be AUX crl-14926 135 12 used use VERB crl-14926 135 13 , , PUNCT crl-14926 135 14 only only ADV crl-14926 135 15 eleven eleven NUM crl-14926 135 16 , , PUNCT crl-14926 135 17 or or CCONJ crl-14926 135 18 slightly slightly ADV crl-14926 135 19 over over ADP crl-14926 135 20 one one NUM crl-14926 135 21 - - PUNCT crl-14926 135 22 third third NOUN crl-14926 135 23 , , PUNCT crl-14926 135 24 found find VERB crl-14926 135 25 exactly exactly ADV crl-14926 135 26 what what PRON crl-14926 135 27 was be AUX crl-14926 135 28 wanted want VERB crl-14926 135 29 . . PUNCT crl-14926 136 1 in in ADP crl-14926 136 2 the the DET crl-14926 136 3 comparison comparison NOUN crl-14926 136 4 group group NOUN crl-14926 136 5 , , PUNCT crl-14926 136 6 libraries library NOUN crl-14926 136 7 of of ADP crl-14926 136 8 similar similar ADJ crl-14926 136 9 size size NOUN crl-14926 136 10 , , PUNCT crl-14926 136 11 just just ADV crl-14926 136 12 over over ADP crl-14926 136 13 half half NOUN crl-14926 136 14 of of ADP crl-14926 136 15 patrons patron NOUN crl-14926 136 16 found find VERB crl-14926 136 17 exactly exactly ADV crl-14926 136 18 what what PRON crl-14926 136 19 was be AUX crl-14926 136 20 wanted want VERB crl-14926 136 21 when when SCONJ crl-14926 136 22 the the DET crl-14926 136 23 catalog catalog NOUN crl-14926 136 24 was be AUX crl-14926 136 25 used use VERB crl-14926 136 26 . . PUNCT crl-14926 137 1 table table NOUN crl-14926 137 2 3 3 NUM crl-14926 137 3 shows show VERB crl-14926 137 4 the the DET crl-14926 137 5 percentage percentage NOUN crl-14926 137 6 of of ADP crl-14926 137 7 patrons patron NOUN crl-14926 137 8 who who PRON crl-14926 137 9 found find VERB crl-14926 137 10 exactly exactly ADV crl-14926 137 11 what what PRON crl-14926 137 12 was be AUX crl-14926 137 13 wanted want VERB crl-14926 137 14 when when SCONJ crl-14926 137 15 specific specific ADJ crl-14926 137 16 types type NOUN crl-14926 137 17 of of ADP crl-14926 137 18 sources source NOUN crl-14926 137 19 were be AUX crl-14926 137 20 used use VERB crl-14926 137 21 for for ADP crl-14926 137 22 both both DET crl-14926 137 23 san san PROPN crl-14926 137 24 jose jose PROPN crl-14926 137 25 state state PROPN crl-14926 137 26 university university PROPN crl-14926 137 27 ( ( PUNCT crl-14926 137 28 sjsu sjsu PROPN crl-14926 137 29 ) ) PUNCT crl-14926 137 30 and and CCONJ crl-14926 137 31 the the DET crl-14926 137 32 comparison comparison NOUN crl-14926 137 33 group group NOUN crl-14926 137 34 of of ADP crl-14926 137 35 large large ADJ crl-14926 137 36 academic academic ADJ crl-14926 137 37 libraries library NOUN crl-14926 137 38 . . PUNCT crl-14926 138 1 the the DET crl-14926 138 2 demographic demographic ADJ crl-14926 138 3 information information NOUN crl-14926 138 4 was be AUX crl-14926 138 5 collected collect VERB crl-14926 138 6 because because SCONJ crl-14926 138 7 the the DET crl-14926 138 8 authors author NOUN crl-14926 138 9 wanted want VERB crl-14926 138 10 to to PART crl-14926 138 11 ensure ensure VERB crl-14926 138 12 that that SCONJ crl-14926 138 13 the the DET crl-14926 138 14 different different ADJ crl-14926 138 15 class class NOUN crl-14926 138 16 levels level NOUN crl-14926 138 17 and and CCONJ crl-14926 138 18 ethnic ethnic ADJ crl-14926 138 19 groups group NOUN crl-14926 138 20 were be AUX crl-14926 138 21 included include VERB crl-14926 138 22 in in ADP crl-14926 138 23 the the DET crl-14926 138 24 survey survey NOUN crl-14926 138 25 . . PUNCT crl-14926 139 1 the the DET crl-14926 139 2 low low ADJ crl-14926 139 3 rate rate NOUN crl-14926 139 4 of of ADP crl-14926 139 5 reference reference NOUN crl-14926 139 6 transaction transaction NOUN crl-14926 139 7 success success NOUN crl-14926 139 8 when when SCONJ crl-14926 139 9 the the DET crl-14926 139 10 online online ADJ crl-14926 139 11 catalog catalog NOUN crl-14926 139 12 was be AUX crl-14926 139 13 a a DET crl-14926 139 14 source source NOUN crl-14926 139 15 may may AUX crl-14926 139 16 result result VERB crl-14926 139 17 from from ADP crl-14926 139 18 several several ADJ crl-14926 139 19 different different ADJ crl-14926 139 20 situations situation NOUN crl-14926 139 21 . . PUNCT crl-14926 140 1 the the DET crl-14926 140 2 accepted accepted ADJ crl-14926 140 3 philosophy philosophy NOUN crl-14926 140 4 of of ADP crl-14926 140 5 the the DET crl-14926 140 6 reference reference NOUN crl-14926 140 7 department department NOUN crl-14926 140 8 is be AUX crl-14926 140 9 to to PART crl-14926 140 10 teach teach VERB crl-14926 140 11 the the DET crl-14926 140 12 patron patron NOUN crl-14926 140 13 how how SCONJ crl-14926 140 14 to to PART crl-14926 140 15 use use VERB crl-14926 140 16 the the DET crl-14926 140 17 tool tool NOUN crl-14926 140 18 , , PUNCT crl-14926 140 19 rather rather ADV crl-14926 140 20 than than ADP crl-14926 140 21 to to PART crl-14926 140 22 find find VERB crl-14926 140 23 the the DET crl-14926 140 24 answer answer NOUN crl-14926 140 25 for for ADP crl-14926 140 26 the the DET crl-14926 140 27 patron patron NOUN crl-14926 140 28 . . PUNCT crl-14926 141 1 as as ADP crl-14926 141 2 table table NOUN crl-14926 141 3 3 3 NUM crl-14926 141 4 shows show NOUN crl-14926 141 5 , , PUNCT crl-14926 141 6 within within ADP crl-14926 141 7 the the DET crl-14926 141 8 three three NUM crl-14926 141 9 types type NOUN crl-14926 141 10 of of ADP crl-14926 141 11 sources source NOUN crl-14926 141 12 where where SCONJ crl-14926 141 13 a a DET crl-14926 141 14 teaching teaching NOUN crl-14926 141 15 approach approach NOUN crl-14926 141 16 is be AUX crl-14926 141 17 more more ADV crl-14926 141 18 likely likely ADJ crl-14926 141 19 to to PART crl-14926 141 20 be be AUX crl-14926 141 21 used use VERB crl-14926 141 22 , , PUNCT crl-14926 141 23 periodical periodical ADJ crl-14926 141 24 indexes index NOUN crl-14926 141 25 , , PUNCT crl-14926 141 26 online online ADJ crl-14926 141 27 catalog catalog NOUN crl-14926 141 28 , , PUNCT crl-14926 141 29 and and CCONJ crl-14926 141 30 cd cd PROPN crl-14926 141 31 - - PUNCT crl-14926 141 32 rom rom PROPN crl-14926 141 33 , , PUNCT crl-14926 141 34 the the DET crl-14926 141 35 success success NOUN crl-14926 141 36 rate rate NOUN crl-14926 141 37 is be AUX crl-14926 141 38 below below ADP crl-14926 141 39 50 50 NUM crl-14926 141 40 percent percent NOUN crl-14926 141 41 . . PUNCT crl-14926 142 1 the the DET crl-14926 142 2 librarian librarian NOUN crl-14926 142 3 will will AUX crl-14926 142 4 generally generally ADV crl-14926 142 5 get get VERB crl-14926 142 6 the the DET crl-14926 142 7 patron patron NOUN crl-14926 142 8 started start VERB crl-14926 142 9 in in ADP crl-14926 142 10 the the DET crl-14926 142 11 use use NOUN crl-14926 142 12 of of ADP crl-14926 142 13 these these DET crl-14926 142 14 three three NUM crl-14926 142 15 types type NOUN crl-14926 142 16 of of ADP crl-14926 142 17 patron patron NOUN crl-14926 142 18 online online ADJ crl-14926 142 19 catalog catalog NOUN crl-14926 142 20 success success NOUN crl-14926 142 21 485 485 NUM crl-14926 142 22 tablet tablet NOUN crl-14926 142 23 class class NOUN crl-14926 142 24 level level NOUN crl-14926 142 25 of of ADP crl-14926 142 26 student student NOUN crl-14926 142 27 participants participant NOUN crl-14926 142 28 , , PUNCT crl-14926 142 29 student student NOUN crl-14926 142 30 body body NOUN crl-14926 142 31 rtai rtai PROPN crl-14926 142 32 online online ADJ crl-14926 142 33 catalog catalog NOUN crl-14926 142 34 study study NOUN crl-14926 142 35 sjsu sjsu PROPN crl-14926 142 36 student student NOUN crl-14926 142 37 body body NOUN crl-14926 142 38 status status NOUN crl-14926 142 39 number number NOUN crl-14926 142 40 % % NOUN crl-14926 142 41 number number NOUN crl-14926 142 42 % % NOUN crl-14926 142 43 number number NOUN crl-14926 142 44 % % NOUN crl-14926 142 45 freshman freshman NOUN crl-14926 142 46 7 7 NUM crl-14926 142 47 6.0 6.0 NUM crl-14926 142 48 6 6 NUM crl-14926 142 49 8.5 8.5 NUM crl-14926 142 50 3,136 3,136 NUM crl-14926 142 51 10.6 10.6 NUM crl-14926 142 52 sophomore sophomore NOUN crl-14926 142 53 10 10 NUM crl-14926 142 54 8.6 8.6 NUM crl-14926 142 55 4 4 NUM crl-14926 142 56 5.6 5.6 NUM crl-14926 142 57 2,953 2,953 NUM crl-14926 142 58 10.0 10.0 NUM crl-14926 142 59 junior junior NOUN crl-14926 142 60 26 26 NUM crl-14926 142 61 22.4 22.4 NUM crl-14926 142 62 19 19 NUM crl-14926 142 63 26.7 26.7 NUM crl-14926 142 64 6,383 6,383 NUM crl-14926 142 65 21.5 21.5 NUM crl-14926 142 66 senior senior ADJ crl-14926 142 67 52 52 NUM crl-14926 142 68 44.8 44.8 NUM crl-14926 142 69 29 29 NUM crl-14926 142 70 40.8 40.8 NUM crl-14926 142 71 10,468 10,468 NUM crl-14926 142 72 35.3 35.3 NUM crl-14926 142 73 graduate graduate NOUN crl-14926 142 74 student student NOUN crl-14926 142 75 21 21 NUM crl-14926 142 76 18.1 18.1 NUM crl-14926 142 77 13 13 NUM crl-14926 142 78 18.3 18.3 NUM crl-14926 142 79 6,686 6,686 NUM crl-14926 142 80 22.6 22.6 NUM crl-14926 142 81 total total ADJ crl-14926 142 82 116 116 NUM crl-14926 142 83 99.9 99.9 NUM crl-14926 142 84 71 71 NUM crl-14926 142 85 99.9 99.9 NUM crl-14926 142 86 29,626 29,626 NUM crl-14926 142 87 100.0 100.0 NUM crl-14926 142 88 note note NOUN crl-14926 142 89 : : PUNCT crl-14926 142 90 other other ADJ crl-14926 142 91 participants participant NOUN crl-14926 142 92 included include VERB crl-14926 142 93 faculty faculty NOUN crl-14926 142 94 i i PRON crl-14926 142 95 staff staff NOUN crl-14926 142 96 ( ( PUNCT crl-14926 142 97 rtai rtai PROPN crl-14926 142 98 1 1 NUM crl-14926 142 99 , , PUNCT crl-14926 142 100 online online ADJ crl-14926 142 101 catalog catalog NOUN crl-14926 142 102 3 3 NUM crl-14926 142 103 ) ) PUNCT crl-14926 142 104 , , PUNCT crl-14926 142 105 continuing continue VERB crl-14926 142 106 education education NOUN crl-14926 142 107 ( ( PUNCT crl-14926 142 108 online online ADJ crl-14926 142 109 catalog catalog NOUN crl-14926 142 110 1 1 NUM crl-14926 142 111 ) ) PUNCT crl-14926 142 112 , , PUNCT crl-14926 142 113 and and CCONJ crl-14926 142 114 not not PART crl-14926 142 115 affiliated affiliate VERB crl-14926 142 116 with with ADP crl-14926 142 117 the the DET crl-14926 142 118 university university NOUN crl-14926 142 119 ( ( PUNCT crl-14926 142 120 rtai6 rtai6 NOUN crl-14926 142 121 , , PUNCT crl-14926 142 122 online online ADJ crl-14926 142 123 catalog catalog NOUN crl-14926 142 124 2 2 NUM crl-14926 142 125 ) ) PUNCT crl-14926 142 126 . . PUNCT crl-14926 143 1 total total NOUN crl-14926 143 2 of of ADP crl-14926 143 3 rtai rtai ADJ crl-14926 143 4 respondents respondent NOUN crl-14926 143 5 is be AUX crl-14926 143 6 125 125 NUM crl-14926 143 7 ( ( PUNCT crl-14926 143 8 116 116 NUM crl-14926 143 9 + + NUM crl-14926 143 10 7 7 NUM crl-14926 143 11 other other ADJ crl-14926 143 12 + + NUM crl-14926 143 13 2 2 NUM crl-14926 143 14 with with ADP crl-14926 143 15 status status NOUN crl-14926 143 16 unknown unknown ADJ crl-14926 143 17 ) ) PUNCT crl-14926 143 18 . . PUNCT crl-14926 144 1 table2 table2 NOUN crl-14926 144 2 ethnic ethnic ADJ crl-14926 144 3 background background NOUN crl-14926 144 4 online online ADJ crl-14926 144 5 catalog catalog NOUN crl-14926 144 6 success success NOUN crl-14926 144 7 study study VERB crl-14926 144 8 sjsu sjsu PROPN crl-14926 144 9 student student NOUN crl-14926 144 10 body body NOUN crl-14926 144 11 background background NOUN crl-14926 144 12 number number NOUN crl-14926 144 13 % % NOUN crl-14926 144 14 number number NOUN crl-14926 144 15 % % NOUN crl-14926 144 16 african african PROPN crl-14926 144 17 american american PROPN crl-14926 144 18 / / SYM crl-14926 144 19 black black ADJ crl-14926 144 20 5 5 NUM crl-14926 144 21 6.5 6.5 NUM crl-14926 144 22 1,227 1,227 NUM crl-14926 144 23 4.1 4.1 NUM crl-14926 144 24 american american ADJ crl-14926 144 25 indian/ indian/ PRON crl-14926 144 26 alaskan alaskan ADJ crl-14926 144 27 0 0 NUM crl-14926 144 28 0.0 0.0 NUM crl-14926 144 29 194 194 NUM crl-14926 144 30 0.7 0.7 NUM crl-14926 144 31 asian asian ADJ crl-14926 144 32 11 11 NUM crl-14926 144 33 14.3 14.3 NUM crl-14926 144 34 6,814 6,814 NUM crl-14926 144 35 23.0 23.0 NUM crl-14926 144 36 chicano chicano NOUN crl-14926 144 37 /hispanic /hispanic SYM crl-14926 144 38 12 12 NUM crl-14926 144 39 15.6 15.6 NUM crl-14926 144 40 2,962 2,962 NUM crl-14926 144 41 10.0 10.0 NUM crl-14926 144 42 filipino filipino NOUN crl-14926 144 43 3 3 NUM crl-14926 144 44 3.9 3.9 NUM crl-14926 144 45 1,372 1,372 NUM crl-14926 144 46 4.6 4.6 NUM crl-14926 144 47 pacific pacific NOUN crl-14926 144 48 islander islander NOUN crl-14926 144 49 1 1 NUM crl-14926 144 50 1.3 1.3 NUM crl-14926 144 51 154 154 NUM crl-14926 144 52 0.5 0.5 NUM crl-14926 144 53 white white ADJ crl-14926 144 54 40 40 NUM crl-14926 144 55 51.9 51.9 NUM crl-14926 144 56 13,888 13,888 NUM crl-14926 144 57 46.9 46.9 NUM crl-14926 144 58 unknown unknown ADJ crl-14926 144 59 5 5 NUM crl-14926 144 60 6.5 6.5 NUM crl-14926 144 61 3,015 3,015 NUM crl-14926 144 62 10.2 10.2 NUM crl-14926 144 63 total total NOUN crl-14926 144 64 77 77 NUM crl-14926 144 65 100.0 100.0 NUM crl-14926 144 66 29,626 29,626 NUM crl-14926 144 67 100.0 100.0 NUM crl-14926 144 68 note note NOUN crl-14926 144 69 : : PUNCT crl-14926 144 70 ethnic ethnic ADJ crl-14926 144 71 backgrounds background NOUN crl-14926 144 72 for for ADP crl-14926 144 73 the the DET crl-14926 144 74 online online ADJ crl-14926 144 75 catalog catalog NOUN crl-14926 144 76 success success NOUN crl-14926 144 77 study study NOUN crl-14926 144 78 and and CCONJ crl-14926 144 79 for for ADP crl-14926 144 80 the the DET crl-14926 144 81 sjsu sjsu PROPN crl-14926 144 82 student student NOUN crl-14926 144 83 body body NOUN crl-14926 144 84 are be AUX crl-14926 144 85 self self NOUN crl-14926 144 86 - - PUNCT crl-14926 144 87 reported report VERB crl-14926 144 88 . . PUNCT crl-14926 145 1 the the DET crl-14926 145 2 ethnic ethnic ADJ crl-14926 145 3 background background NOUN crl-14926 145 4 of of ADP crl-14926 145 5 participants participant NOUN crl-14926 145 6 is be AUX crl-14926 145 7 not not PART crl-14926 145 8 available available ADJ crl-14926 145 9 for for ADP crl-14926 145 10 the the DET crl-14926 145 11 rtai rtai ADJ crl-14926 145 12 study study NOUN crl-14926 145 13 . . PUNCT crl-14926 146 1 table3 table3 PROPN crl-14926 146 2 success success NOUN crl-14926 146 3 rates rate NOUN crl-14926 146 4 for for ADP crl-14926 146 5 types type NOUN crl-14926 146 6 of of ADP crl-14926 146 7 sources source NOUN crl-14926 146 8 patrons patron NOUN crl-14926 146 9 report report NOUN crl-14926 146 10 found find VERB crl-14926 146 11 exactly exactly ADV crl-14926 146 12 total total ADJ crl-14926 146 13 and and CCONJ crl-14926 146 14 completely completely ADV crl-14926 146 15 satisfied satisfied ADJ crl-14926 146 16 number number NOUN crl-14926 146 17 number number NOUN crl-14926 146 18 comparison comparison NOUN crl-14926 146 19 type type NOUN crl-14926 146 20 of of ADP crl-14926 146 21 source source NOUN crl-14926 146 22 used use VERB crl-14926 146 23 sjsu sjsu PROPN crl-14926 146 24 sjsu sjsu NOUN crl-14926 146 25 % % INTJ crl-14926 146 26 sjsu sjsu PROPN crl-14926 146 27 group% group% PUNCT crl-14926 146 28 reference reference NOUN crl-14926 146 29 books book NOUN crl-14926 146 30 33 33 NUM crl-14926 146 31 20 20 NUM crl-14926 146 32 60.6 60.6 NUM crl-14926 146 33 56.3 56.3 NUM crl-14926 146 34 own own ADJ crl-14926 146 35 knowledge knowledge NOUN crl-14926 146 36 17 17 NUM crl-14926 146 37 9 9 NUM crl-14926 146 38 52.9 52.9 NUM crl-14926 146 39 61.6 61.6 NUM crl-14926 146 40 consult consult NOUN crl-14926 146 41 with with ADP crl-14926 146 42 another another DET crl-14926 146 43 staff staff NOUN crl-14926 146 44 member member NOUN crl-14926 146 45 2 2 NUM crl-14926 146 46 1 1 NUM crl-14926 146 47 50.0 50.0 NUM crl-14926 146 48 33.6 33.6 NUM crl-14926 146 49 indexes index NOUN crl-14926 146 50 to to ADP crl-14926 146 51 periodicals periodical NOUN crl-14926 146 52 29 29 NUM crl-14926 146 53 11 11 NUM crl-14926 146 54 37.9 37.9 NUM crl-14926 146 55 52.3 52.3 NUM crl-14926 146 56 online online ADJ crl-14926 146 57 catalog catalog NOUN crl-14926 146 58 30 30 NUM crl-14926 146 59 11 11 NUM crl-14926 146 60 36.7 36.7 NUM crl-14926 146 61 51.9 51.9 NUM crl-14926 146 62 computer computer NOUN crl-14926 146 63 database database NOUN crl-14926 146 64 , , PUNCT crl-14926 146 65 cd cd PROPN crl-14926 146 66 - - PUNCT crl-14926 146 67 rom rom NOUN crl-14926 146 68 25 25 NUM crl-14926 146 69 9 9 NUM crl-14926 146 70 36.0 36.0 NUM crl-14926 146 71 51.0 51.0 NUM crl-14926 146 72 refer refer NOUN crl-14926 146 73 patron patron NOUN crl-14926 146 74 to to ADP crl-14926 146 75 another another DET crl-14926 146 76 department department NOUN crl-14926 146 77 8 8 NUM crl-14926 146 78 2 2 NUM crl-14926 146 79 25.0 25.0 NUM crl-14926 146 80 29.6 29.6 NUM crl-14926 146 81 note note NOUN crl-14926 146 82 : : PUNCT crl-14926 146 83 success success NOUN crl-14926 146 84 levels level NOUN crl-14926 146 85 based base VERB crl-14926 146 86 on on ADP crl-14926 146 87 103 103 NUM crl-14926 146 88 reference reference NOUN crl-14926 146 89 transactions transaction NOUN crl-14926 146 90 . . PUNCT crl-14926 147 1 comparison comparison NOUN crl-14926 147 2 group group NOUN crl-14926 147 3 is be AUX crl-14926 147 4 large large ADJ crl-14926 147 5 academic academic ADJ crl-14926 147 6 libraries library NOUN crl-14926 147 7 and and CCONJ crl-14926 147 8 is be AUX crl-14926 147 9 supplied supply VERB crl-14926 147 10 as as ADP crl-14926 147 11 part part NOUN crl-14926 147 12 of of ADP crl-14926 147 13 the the DET crl-14926 147 14 rtai rtai NOUN crl-14926 147 15 analysis analysis NOUN crl-14926 147 16 . . PUNCT crl-14926 148 1 486 486 NUM crl-14926 148 2 college college PROPN crl-14926 148 3 & & CCONJ crl-14926 148 4 research research PROPN crl-14926 148 5 libraries library NOUN crl-14926 148 6 november november PROPN crl-14926 148 7 1994 1994 NUM crl-14926 148 8 table4 table4 NOUN crl-14926 148 9 patron patron NOUN crl-14926 148 10 reports report NOUN crl-14926 148 11 of of ADP crl-14926 148 12 time time NOUN crl-14926 148 13 , , PUNCT crl-14926 148 14 help help NOUN crl-14926 148 15 , , PUNCT crl-14926 148 16 and and CCONJ crl-14926 148 17 explanation explanation NOUN crl-14926 148 18 patrons patron NOUN crl-14926 148 19 report report NOUN crl-14926 148 20 did do AUX crl-14926 148 21 not not PART crl-14926 148 22 receive receive VERB crl-14926 148 23 enough enough ADJ crl-14926 148 24 time time NOUN crl-14926 148 25 patrons patron NOUN crl-14926 148 26 report report VERB crl-14926 148 27 not not PART crl-14926 148 28 enough enough ADJ crl-14926 148 29 help help NOUN crl-14926 148 30 and and CCONJ crl-14926 148 31 explanation explanation NOUN crl-14926 148 32 librarians librarians PROPN crl-14926 148 33 report report VERB crl-14926 148 34 patrons patron NOUN crl-14926 148 35 need need VERB crl-14926 148 36 extra extra ADJ crl-14926 148 37 help help NOUN crl-14926 148 38 librarians librarian VERB crl-14926 148 39 ' ' PART crl-14926 148 40 report report VERB crl-14926 148 41 patrons patron NOUN crl-14926 148 42 return return VERB crl-14926 148 43 frequently frequently ADV crl-14926 148 44 % % INTJ crl-14926 148 45 sjsu sjsu NOUN crl-14926 148 46 9.7 9.7 NUM crl-14926 148 47 12.6 12.6 NUM crl-14926 148 48 3.9 3.9 NUM crl-14926 148 49 1.9 1.9 NUM crl-14926 148 50 % % NOUN crl-14926 148 51 comparison comparison NOUN crl-14926 148 52 group group NOUN crl-14926 148 53 6.0 6.0 NUM crl-14926 148 54 8.5 8.5 NUM crl-14926 148 55 8.7 8.7 NUM crl-14926 148 56 5.4 5.4 NUM crl-14926 148 57 table table NOUN crl-14926 148 58 5 5 NUM crl-14926 148 59 success success NOUN crl-14926 148 60 levels level NOUN crl-14926 148 61 by by ADP crl-14926 148 62 types type NOUN crl-14926 148 63 of of ADP crl-14926 148 64 sources source NOUN crl-14926 148 65 and and CCONJ crl-14926 148 66 busy busy ADJ crl-14926 148 67 conditions condition NOUN crl-14926 148 68 sjsu sjsu PROPN crl-14926 148 69 comparison comparison PROPN crl-14926 148 70 large large ADJ crl-14926 148 71 acad acad PROPN crl-14926 148 72 . . PUNCT crl-14926 149 1 all all DET crl-14926 149 2 academic academic ADJ crl-14926 149 3 libraries library NOUN crl-14926 149 4 % % INTJ crl-14926 149 5 busy busy ADJ crl-14926 149 6 % % INTJ crl-14926 149 7 not not PART crl-14926 149 8 busy busy ADJ crl-14926 149 9 % % INTJ crl-14926 149 10 busy busy ADJ crl-14926 149 11 % % INTJ crl-14926 149 12 not not PART crl-14926 149 13 busy busy ADJ crl-14926 149 14 % % INTJ crl-14926 149 15 busy busy ADJ crl-14926 149 16 % % INTJ crl-14926 149 17 not not PART crl-14926 149 18 busy busy ADJ crl-14926 149 19 ( ( PUNCT crl-14926 149 20 n=58 n=58 PROPN crl-14926 149 21 ) ) PUNCT crl-14926 149 22 ( ( PUNCT crl-14926 149 23 n n CCONJ crl-14926 149 24 = = X crl-14926 149 25 45 45 NUM crl-14926 149 26 ) ) PUNCT crl-14926 149 27 ( ( PUNCT crl-14926 149 28 n= n= PROPN crl-14926 149 29 659 659 NUM crl-14926 149 30 ) ) PUNCT crl-14926 149 31 ( ( PUNCT crl-14926 149 32 n n CCONJ crl-14926 149 33 = = X crl-14926 149 34 1,287 1,287 NUM crl-14926 149 35 ) ) PUNCT crl-14926 149 36 ( ( PUNCT crl-14926 149 37 n n CCONJ crl-14926 149 38 = = PROPN crl-14926 149 39 1,783 1,783 NUM crl-14926 149 40 ) ) PUNCT crl-14926 149 41 ( ( PUNCT crl-14926 149 42 n=4672 n=4672 PROPN crl-14926 149 43 ) ) PUNCT crl-14926 149 44 reference reference NOUN crl-14926 149 45 books book NOUN crl-14926 149 46 complete complete ADJ crl-14926 149 47 success success NOUN crl-14926 149 48 50.0 50.0 NUM crl-14926 149 49 76.9 76.9 NUM crl-14926 149 50 48.8 48.8 NUM crl-14926 149 51 61.3 61.3 NUM crl-14926 149 52 54.2 54.2 NUM crl-14926 149 53 59.1 59.1 NUM crl-14926 149 54 adding add VERB crl-14926 149 55 mostly mostly ADV crl-14926 149 56 60.0 60.0 NUM crl-14926 149 57 84.6 84.6 NUM crl-14926 149 58 58.7 58.7 NUM crl-14926 149 59 72.1 72.1 NUM crl-14926 149 60 65.3 65.3 NUM crl-14926 149 61 70.7 70.7 NUM crl-14926 149 62 indexes index NOUN crl-14926 149 63 to to ADP crl-14926 149 64 periodicals periodical NOUN crl-14926 149 65 complete complete ADJ crl-14926 149 66 success success NOUN crl-14926 149 67 35.0 35.0 NUM crl-14926 149 68 44.4 44.4 NUM crl-14926 149 69 43.0 43.0 NUM crl-14926 149 70 56.2 56.2 NUM crl-14926 149 71 51.5 51.5 NUM crl-14926 149 72 53.6 53.6 NUM crl-14926 149 73 adding add VERB crl-14926 149 74 mostly mostly ADV crl-14926 149 75 45.0 45.0 NUM crl-14926 149 76 55.6 55.6 NUM crl-14926 149 77 55:8 55:8 NUM crl-14926 149 78 68.6 68.6 NUM crl-14926 149 79 62.8 62.8 NUM crl-14926 149 80 66.1 66.1 NUM crl-14926 149 81 online online ADJ crl-14926 149 82 catalog catalog NOUN crl-14926 149 83 complete complete ADJ crl-14926 149 84 success success NOUN crl-14926 149 85 28.6 28.6 NUM crl-14926 149 86 55.6 55.6 NUM crl-14926 149 87 47.4 47.4 NUM crl-14926 149 88 52.7 52.7 NUM crl-14926 149 89 51.1 51.1 NUM crl-14926 149 90 51.4 51.4 NUM crl-14926 149 91 adding add VERB crl-14926 149 92 mostly mostly ADV crl-14926 149 93 33.3 33.3 NUM crl-14926 149 94 66.7 66.7 NUM crl-14926 149 95 62.3 62.3 NUM crl-14926 149 96 64.7 64.7 NUM crl-14926 149 97 64.0 64.0 NUM crl-14926 149 98 63.9 63.9 NUM crl-14926 149 99 computer computer NOUN crl-14926 149 100 database database NOUN crl-14926 149 101 , , PUNCT crl-14926 149 102 cd cd PROPN crl-14926 149 103 - - PUNCT crl-14926 149 104 rom rom NOUN crl-14926 149 105 complete complete ADJ crl-14926 149 106 success success NOUN crl-14926 149 107 31.6 31.6 NUM crl-14926 149 108 50.0 50.0 NUM crl-14926 149 109 48.6 48.6 NUM crl-14926 149 110 58.7 58.7 NUM crl-14926 149 111 51.2 51.2 NUM crl-14926 149 112 57.5 57.5 NUM crl-14926 149 113 adding add VERB crl-14926 149 114 mostly mostly ADV crl-14926 149 115 36.8 36.8 NUM crl-14926 149 116 83.3 83.3 NUM crl-14926 149 117 56.1 56.1 NUM crl-14926 149 118 71.3 71.3 NUM crl-14926 149 119 63.0 63.0 NUM crl-14926 149 120 67.9 67.9 NUM crl-14926 149 121 note note NOUN crl-14926 149 122 : : PUNCT crl-14926 149 123 " " PUNCT crl-14926 149 124 complete complete ADJ crl-14926 149 125 success success NOUN crl-14926 149 126 " " PUNCT crl-14926 149 127 means mean VERB crl-14926 149 128 that that SCONJ crl-14926 149 129 patrons patron NOUN crl-14926 149 130 reported report VERB crl-14926 149 131 finding find VERB crl-14926 149 132 exactly exactly ADV crl-14926 149 133 what what PRON crl-14926 149 134 was be AUX crl-14926 149 135 wanted want VERB crl-14926 149 136 and and CCONJ crl-14926 149 137 being be AUX crl-14926 149 138 completely completely ADV crl-14926 149 139 satisfied satisfied ADJ crl-14926 149 140 . . PUNCT crl-14926 150 1 " " PUNCT crl-14926 150 2 adding add VERB crl-14926 150 3 mostly mostly ADV crl-14926 150 4 " " PUNCT crl-14926 150 5 means mean VERB crl-14926 150 6 that that SCONJ crl-14926 150 7 patrons patron NOUN crl-14926 150 8 reported report VERB crl-14926 150 9 finding find VERB crl-14926 150 10 exactly exactly ADV crl-14926 150 11 what what PRON crl-14926 150 12 was be AUX crl-14926 150 13 wanted want VERB crl-14926 150 14 or or CCONJ crl-14926 150 15 finding find VERB crl-14926 150 16 what what PRON crl-14926 150 17 they they PRON crl-14926 150 18 wanted want VERB crl-14926 150 19 within within ADP crl-14926 150 20 limits limit NOUN crl-14926 150 21 and and CCONJ crl-14926 150 22 being be AUX crl-14926 150 23 completely completely ADV crl-14926 150 24 satisfied satisfied ADJ crl-14926 150 25 . . PUNCT crl-14926 151 1 sources source NOUN crl-14926 151 2 and and CCONJ crl-14926 151 3 provide provide VERB crl-14926 151 4 further further ADJ crl-14926 151 5 assistance assistance NOUN crl-14926 151 6 if if SCONJ crl-14926 151 7 it it PRON crl-14926 151 8 is be AUX crl-14926 151 9 needed need VERB crl-14926 151 10 . . PUNCT crl-14926 152 1 in in ADP crl-14926 152 2 the the DET crl-14926 152 3 case case NOUN crl-14926 152 4 of of ADP crl-14926 152 5 the the DET crl-14926 152 6 online online ADJ crl-14926 152 7 catalog catalog NOUN crl-14926 152 8 , , PUNCT crl-14926 152 9 the the DET crl-14926 152 10 librarian librarian NOUN crl-14926 152 11 will will AUX crl-14926 152 12 usually usually ADV crl-14926 152 13 show show VERB crl-14926 152 14 the the DET crl-14926 152 15 patron patron NOUN crl-14926 152 16 the the DET crl-14926 152 17 rudiments rudiment NOUN crl-14926 152 18 of of ADP crl-14926 152 19 its its PRON crl-14926 152 20 use use NOUN crl-14926 152 21 and and CCONJ crl-14926 152 22 recommend recommend VERB crl-14926 152 23 an an DET crl-14926 152 24 index index NOUN crl-14926 152 25 to to PART crl-14926 152 26 use use VERB crl-14926 152 27 ( ( PUNCT crl-14926 152 28 author author NOUN crl-14926 152 29 , , PUNCT crl-14926 152 30 subject subject NOUN crl-14926 152 31 , , PUNCT crl-14926 152 32 etc etc X crl-14926 152 33 . . PUNCT crl-14926 152 34 ) ) PUNCT crl-14926 152 35 and and CCONJ crl-14926 152 36 an an DET crl-14926 152 37 appropriate appropriate ADJ crl-14926 152 38 term term NOUN crl-14926 152 39 with with ADP crl-14926 152 40 which which PRON crl-14926 152 41 to to PART crl-14926 152 42 begin begin VERB crl-14926 152 43 the the DET crl-14926 152 44 search search NOUN crl-14926 152 45 . . PUNCT crl-14926 153 1 the the DET crl-14926 153 2 patron patron NOUN crl-14926 153 3 is be AUX crl-14926 153 4 then then ADV crl-14926 153 5 referred refer VERB crl-14926 153 6 to to ADP crl-14926 153 7 online online ADJ crl-14926 153 8 catalog catalog NOUN crl-14926 153 9 terminals terminal NOUN crl-14926 153 10 located locate VERB crl-14926 153 11 at at ADP crl-14926 153 12 the the DET crl-14926 153 13 far far ADJ crl-14926 153 14 end end NOUN crl-14926 153 15 of of ADP crl-14926 153 16 the the DET crl-14926 153 17 room room NOUN crl-14926 153 18 . . PUNCT crl-14926 154 1 it it PRON crl-14926 154 2 appears appear VERB crl-14926 154 3 that that SCONJ crl-14926 154 4 this this DET crl-14926 154 5 teaching teaching NOUN crl-14926 154 6 approach approach NOUN crl-14926 154 7 , , PUNCT crl-14926 154 8 although although SCONJ crl-14926 154 9 frequently frequently ADV crl-14926 154 10 necessary necessary ADJ crl-14926 154 11 because because SCONJ crl-14926 154 12 of of ADP crl-14926 154 13 the the DET crl-14926 154 14 volume volume NOUN crl-14926 154 15 of of ADP crl-14926 154 16 business business NOUN crl-14926 154 17 ( ( PUNCT crl-14926 154 18 the the DET crl-14926 154 19 librarian librarian ADJ crl-14926 154 20 reports report VERB crl-14926 154 21 " " PUNCT crl-14926 154 22 busy busy ADJ crl-14926 154 23 " " PUNCT crl-14926 154 24 or or CCONJ crl-14926 154 25 " " PUNCT crl-14926 154 26 very very ADV crl-14926 154 27 busy busy ADJ crl-14926 154 28 " " PUNCT crl-14926 154 29 in in ADP crl-14926 154 30 56 56 NUM crl-14926 154 31 percent percent NOUN crl-14926 154 32 of of ADP crl-14926 154 33 cases case NOUN crl-14926 154 34 , , PUNCT crl-14926 154 35 in in ADP crl-14926 154 36 comparison comparison NOUN crl-14926 154 37 to to ADP crl-14926 154 38 29 29 NUM crl-14926 154 39 percent percent NOUN crl-14926 154 40 of of ADP crl-14926 154 41 cases case NOUN crl-14926 154 42 at at ADP crl-14926 154 43 libraries library NOUN crl-14926 154 44 of of ADP crl-14926 154 45 similar similar ADJ crl-14926 154 46 size size NOUN crl-14926 154 47 ) ) PUNCT crl-14926 154 48 , , PUNCT crl-14926 154 49 may may AUX crl-14926 154 50 not not PART crl-14926 154 51 assure assure VERB crl-14926 154 52 patrons patron NOUN crl-14926 154 53 the the DET crl-14926 154 54 high high ADJ crl-14926 154 55 level level NOUN crl-14926 154 56 of of ADP crl-14926 154 57 library library NOUN crl-14926 154 58 success success NOUN crl-14926 154 59 desired desire VERB crl-14926 154 60 . . PUNCT crl-14926 155 1 another another DET crl-14926 155 2 problem problem NOUN crl-14926 155 3 may may AUX crl-14926 155 4 be be AUX crl-14926 155 5 the the DET crl-14926 155 6 librarian librarian NOUN crl-14926 155 7 's 's PART crl-14926 155 8 assumption assumption NOUN crl-14926 155 9 that that SCONJ crl-14926 155 10 the the DET crl-14926 155 11 patron patron NOUN crl-14926 155 12 understands understand VERB crl-14926 155 13 the the DET crl-14926 155 14 instructions instruction NOUN crl-14926 155 15 well well ADV crl-14926 155 16 enough enough ADV crl-14926 155 17 to to PART crl-14926 155 18 carry carry VERB crl-14926 155 19 on on ADP crl-14926 155 20 independently independently ADV crl-14926 155 21 . . PUNCT crl-14926 156 1 the the DET crl-14926 156 2 survey survey NOUN crl-14926 156 3 results result NOUN crl-14926 156 4 tend tend VERB crl-14926 156 5 to to PART crl-14926 156 6 support support VERB crl-14926 156 7 these these DET crl-14926 156 8 theories theory NOUN crl-14926 156 9 . . PUNCT crl-14926 157 1 in in ADP crl-14926 157 2 comparison comparison NOUN crl-14926 157 3 with with ADP crl-14926 157 4 other other ADJ crl-14926 157 5 large large ADJ crl-14926 157 6 academic academic ADJ crl-14926 157 7 libraries library NOUN crl-14926 157 8 , , PUNCT crl-14926 157 9 a a DET crl-14926 157 10 higher high ADJ crl-14926 157 11 proportion proportion NOUN crl-14926 157 12 of of ADP crl-14926 157 13 sjsu sjsu ADJ crl-14926 157 14 patrons patron NOUN crl-14926 157 15 reported report VERB crl-14926 157 16 that that SCONJ crl-14926 157 17 they they PRON crl-14926 157 18 had have AUX crl-14926 157 19 not not PART crl-14926 157 20 received receive VERB crl-14926 157 21 enough enough ADJ crl-14926 157 22 time time NOUN crl-14926 157 23 , , PUNCT crl-14926 157 24 help help NOUN crl-14926 157 25 , , PUNCT crl-14926 157 26 and and CCONJ crl-14926 157 27 explanation explanation NOUN crl-14926 157 28 ( ( PUNCT crl-14926 157 29 table table NOUN crl-14926 157 30 4 4 NUM crl-14926 157 31 ) ) PUNCT crl-14926 157 32 . . PUNCT crl-14926 158 1 also also ADV crl-14926 158 2 at at ADP crl-14926 158 3 sjsu sjsu PROPN crl-14926 158 4 , , PUNCT crl-14926 158 5 librarians librarians PROPN crl-14926 158 6 reported report VERB crl-14926 158 7 that that SCONJ crl-14926 158 8 patrons patron NOUN crl-14926 158 9 needed need VERB crl-14926 158 10 extra extra ADJ crl-14926 158 11 help help NOUN crl-14926 158 12 andreturned andreturne VERB crl-14926 158 13 less less ADV crl-14926 158 14 often often ADV crl-14926 158 15 than than ADP crl-14926 158 16 in in ADP crl-14926 158 17 the the DET crl-14926 158 18 comparison comparison NOUN crl-14926 158 19 group group NOUN crl-14926 158 20 of of ADP crl-14926 158 21 libraries library NOUN crl-14926 158 22 . . PUNCT crl-14926 159 1 in in ADP crl-14926 159 2 comparison comparison NOUN crl-14926 159 3 with with ADP crl-14926 159 4 other other ADJ crl-14926 159 5 libraries library NOUN crl-14926 159 6 , , PUNCT crl-14926 159 7 sjsu sjsu PROPN crl-14926 159 8 patron patron NOUN crl-14926 159 9 success success NOUN crl-14926 159 10 rates rate NOUN crl-14926 159 11 for for ADP crl-14926 159 12 questions question NOUN crl-14926 159 13 involving involve VERB crl-14926 159 14 use use NOUN crl-14926 159 15 of of ADP crl-14926 159 16 the the DET crl-14926 159 17 different different ADJ crl-14926 159 18 types type NOUN crl-14926 159 19 of of ADP crl-14926 159 20 answering answer VERB crl-14926 159 21 sources source NOUN crl-14926 159 22 were be AUX crl-14926 159 23 influenced influence VERB crl-14926 159 24 dramatically dramatically ADV crl-14926 159 25 by by ADP crl-14926 159 26 the the DET crl-14926 159 27 volume volume NOUN crl-14926 159 28 of of ADP crl-14926 159 29 demand demand NOUN crl-14926 159 30 for for ADP crl-14926 159 31 reference reference NOUN crl-14926 159 32 services service NOUN crl-14926 159 33 . . PUNCT crl-14926 160 1 this this PRON crl-14926 160 2 is be AUX crl-14926 160 3 particularly particularly ADV crl-14926 160 4 true true ADJ crl-14926 160 5 for for ADP crl-14926 160 6 the the DET crl-14926 160 7 online online ADJ crl-14926 160 8 catalog catalog NOUN crl-14926 160 9 . . PUNCT crl-14926 161 1 when when SCONJ crl-14926 161 2 librarians librarian NOUN crl-14926 161 3 report report VERB crl-14926 161 4 that that SCONJ crl-14926 161 5 they they PRON crl-14926 161 6 are be AUX crl-14926 161 7 not not PART crl-14926 161 8 busy busy ADJ crl-14926 161 9 , , PUNCT crl-14926 161 10 success success NOUN crl-14926 161 11 patron patron NOUN crl-14926 161 12 online online ADJ crl-14926 161 13 catalog catalog NOUN crl-14926 161 14 success success NOUN crl-14926 161 15 487 487 NUM crl-14926 161 16 table6 table6 NOUN crl-14926 161 17 success success NOUN crl-14926 161 18 , , PUNCT crl-14926 161 19 time time NOUN crl-14926 161 20 , , PUNCT crl-14926 161 21 and and CCONJ crl-14926 161 22 help help VERB crl-14926 161 23 levels level NOUN crl-14926 161 24 for for ADP crl-14926 161 25 types type NOUN crl-14926 161 26 of of ADP crl-14926 161 27 sources source NOUN crl-14926 161 28 at at ADP crl-14926 161 29 sjsu sjsu ADJ crl-14926 161 30 % % NOUN crl-14926 161 31 periodical periodical ADJ crl-14926 161 32 % % NOUN crl-14926 161 33 reference reference NOUN crl-14926 161 34 indexes index NOUN crl-14926 161 35 , , PUNCT crl-14926 161 36 % % INTJ crl-14926 161 37 online online ADJ crl-14926 161 38 books book NOUN crl-14926 161 39 printed print VERB crl-14926 161 40 % % NOUN crl-14926 161 41 cd cd NOUN crl-14926 161 42 - - PUNCT crl-14926 161 43 roms rom NOUN crl-14926 161 44 catalog catalog NOUN crl-14926 161 45 ( ( PUNCT crl-14926 161 46 n=38 n=38 ADV crl-14926 161 47 ) ) PUNCT crl-14926 161 48 ( ( PUNCT crl-14926 161 49 n n CCONJ crl-14926 161 50 = = X crl-14926 161 51 30 30 NUM crl-14926 161 52 ) ) PUNCT crl-14926 161 53 ( ( PUNCT crl-14926 161 54 n=25 n=25 PROPN crl-14926 161 55 ) ) PUNCT crl-14926 161 56 ( ( PUNCT crl-14926 161 57 n n CCONJ crl-14926 161 58 = = PROPN crl-14926 161 59 38 38 NUM crl-14926 161 60 ) ) PUNCT crl-14926 161 61 success success NOUN crl-14926 161 62 level level NOUN crl-14926 161 63 68.4 68.4 NUM crl-14926 161 64 46.7 46.7 NUM crl-14926 161 65 40.0 40.0 NUM crl-14926 161 66 39.5 39.5 NUM crl-14926 161 67 patron patron NOUN crl-14926 161 68 reports report NOUN crl-14926 161 69 enough enough ADJ crl-14926 161 70 help help VERB crl-14926 161 71 94.7 94.7 NUM crl-14926 161 72 86.7 86.7 NUM crl-14926 161 73 76.0 76.0 NUM crl-14926 161 74 81.6 81.6 NUM crl-14926 161 75 patron patron NOUN crl-14926 161 76 reports report NOUN crl-14926 161 77 enough enough ADJ crl-14926 161 78 time time NOUN crl-14926 161 79 94.7 94.7 NUM crl-14926 161 80 93.3 93.3 NUM crl-14926 161 81 84.0 84.0 NUM crl-14926 161 82 86.8 86.8 NUM crl-14926 161 83 librarian librarian ADJ crl-14926 161 84 reports report NOUN crl-14926 161 85 helped help VERB crl-14926 161 86 77.8 77.8 NUM crl-14926 161 87 63.3 63.3 NUM crl-14926 161 88 36.0 36.0 NUM crl-14926 161 89 68.6 68.6 NUM crl-14926 161 90 patron patron NOUN crl-14926 161 91 reports report NOUN crl-14926 161 92 librarian librarian PROPN crl-14926 161 93 helped help VERB crl-14926 161 94 91.9 91.9 NUM crl-14926 161 95 66.7 66.7 NUM crl-14926 161 96 52.2 52.2 NUM crl-14926 161 97 51.4 51.4 NUM crl-14926 161 98 nqte nqte NOUN crl-14926 161 99 : : PUNCT crl-14926 161 100 success success NOUN crl-14926 161 101 levels level NOUN crl-14926 161 102 ( ( PUNCT crl-14926 161 103 patrons patron NOUN crl-14926 162 1 reported report VERB crl-14926 162 2 finding find VERB crl-14926 162 3 exactly exactly ADV crl-14926 162 4 what what PRON crl-14926 162 5 was be AUX crl-14926 162 6 wanted want VERB crl-14926 162 7 and and CCONJ crl-14926 162 8 being be AUX crl-14926 162 9 completely completely ADV crl-14926 162 10 satisfied satisfied ADJ crl-14926 162 11 ) ) PUNCT crl-14926 162 12 in in ADP crl-14926 162 13 this this DET crl-14926 162 14 table table NOUN crl-14926 162 15 are be AUX crl-14926 162 16 based base VERB crl-14926 162 17 on on ADP crl-14926 162 18 125 125 NUM crl-14926 162 19 reference reference NOUN crl-14926 162 20 transactions transaction NOUN crl-14926 162 21 , , PUNCT crl-14926 162 22 including include VERB crl-14926 162 23 22 22 NUM crl-14926 162 24 specific specific ADJ crl-14926 162 25 book book NOUN crl-14926 162 26 questions question NOUN crl-14926 162 27 . . PUNCT crl-14926 163 1 table7 table7 NOUN crl-14926 163 2 one one NUM crl-14926 163 3 - - PUNCT crl-14926 163 4 source source NOUN crl-14926 163 5 transactions transaction NOUN crl-14926 163 6 and and CCONJ crl-14926 163 7 success success NOUN crl-14926 163 8 by by ADP crl-14926 163 9 type type NOUN crl-14926 163 10 of of ADP crl-14926 163 11 source source NOUN crl-14926 163 12 periodical periodical ADJ crl-14926 163 13 online online ADJ crl-14926 163 14 catalog catalog NOUN crl-14926 163 15 reference reference NOUN crl-14926 163 16 books book NOUN crl-14926 163 17 indexes index VERB crl-14926 163 18 cd cd NOUN crl-14926 163 19 - - PUNCT crl-14926 163 20 roms rom NOUN crl-14926 163 21 ( ( PUNCT crl-14926 163 22 n n CCONJ crl-14926 163 23 = = NOUN crl-14926 163 24 35 35 NUM crl-14926 163 25 ) ) PUNCT crl-14926 163 26 no./% no./% ADV crl-14926 163 27 involving involve VERB crl-14926 163 28 1 1 NUM crl-14926 163 29 source source NOUN crl-14926 163 30 14 14 NUM crl-14926 163 31 ( ( PUNCT crl-14926 163 32 40.0 40.0 NUM crl-14926 163 33 % % NOUN crl-14926 163 34 ) ) PUNCT crl-14926 163 35 percent percent NOUN crl-14926 163 36 successful successful ADJ crl-14926 163 37 21.4 21.4 NUM crl-14926 163 38 % % NOUN crl-14926 163 39 rates rate NOUN crl-14926 163 40 for for ADP crl-14926 163 41 questions question NOUN crl-14926 163 42 involving involve VERB crl-14926 163 43 the the DET crl-14926 163 44 online online ADJ crl-14926 163 45 catalog catalog NOUN crl-14926 163 46 are be AUX crl-14926 163 47 consistent consistent ADJ crl-14926 163 48 with with ADP crl-14926 163 49 success success NOUN crl-14926 163 50 levels level NOUN crl-14926 163 51 in in ADP crl-14926 163 52 comparison comparison NOUN crl-14926 163 53 groups group NOUN crl-14926 163 54 of of ADP crl-14926 163 55 libraries library NOUN crl-14926 163 56 ( ( PUNCT crl-14926 163 57 table table NOUN crl-14926 163 58 5 5 NUM crl-14926 163 59 ) ) PUNCT crl-14926 163 60 . . PUNCT crl-14926 164 1 other other ADJ crl-14926 164 2 libraries library NOUN crl-14926 164 3 achieve achieve VERB crl-14926 164 4 comparable comparable ADJ crl-14926 164 5 success success NOUN crl-14926 164 6 rates rate NOUN crl-14926 164 7 for for ADP crl-14926 164 8 questions question NOUN crl-14926 164 9 involving involve VERB crl-14926 164 10 the the DET crl-14926 164 11 use use NOUN crl-14926 164 12 of of ADP crl-14926 164 13 the the DET crl-14926 164 14 online online ADJ crl-14926 164 15 catalog catalog NOUN crl-14926 164 16 independent independent ADJ crl-14926 164 17 of of ADP crl-14926 164 18 the the DET crl-14926 164 19 level level NOUN crl-14926 164 20 of of ADP crl-14926 164 21 demand demand NOUN crl-14926 164 22 . . PUNCT crl-14926 165 1 however however ADV crl-14926 165 2 , , PUNCT crl-14926 165 3 the the DET crl-14926 165 4 patron patron NOUN crl-14926 165 5 success success NOUN crl-14926 165 6 rate rate NOUN crl-14926 165 7 is be AUX crl-14926 165 8 much much ADV crl-14926 165 9 lower low ADJ crl-14926 165 10 at at ADP crl-14926 165 11 san san PROPN crl-14926 165 12 jose jose PROPN crl-14926 165 13 under under ADP crl-14926 165 14 conditions condition NOUN crl-14926 165 15 of of ADP crl-14926 165 16 high high ADJ crl-14926 165 17 demand demand NOUN crl-14926 165 18 for for ADP crl-14926 165 19 reference reference NOUN crl-14926 165 20 service service NOUN crl-14926 165 21 . . PUNCT crl-14926 166 1 questions question NOUN crl-14926 166 2 involv involv PROPN crl-14926 166 3 . . PUNCT crl-14926 167 1 ing ing NOUN crl-14926 167 2 the the DET crl-14926 167 3 use use NOUN crl-14926 167 4 of of ADP crl-14926 167 5 cd cd NOUN crl-14926 167 6 - - PUNCT crl-14926 167 7 roms rom NOUN crl-14926 167 8 at at ADP crl-14926 167 9 san san PROPN crl-14926 167 10 jose jose PROPN crl-14926 167 11 and and CCONJ crl-14926 167 12 other other ADJ crl-14926 167 13 large large ADJ crl-14926 167 14 academic academic ADJ crl-14926 167 15 libraries library NOUN crl-14926 167 16 tend tend VERB crl-14926 167 17 to to PART crl-14926 167 18 follow follow VERB crl-14926 167 19 this this DET crl-14926 167 20 pattern pattern NOUN crl-14926 167 21 . . PUNCT crl-14926 168 1 in in ADP crl-14926 168 2 contrast contrast NOUN crl-14926 168 3 , , PUNCT crl-14926 168 4 for for ADP crl-14926 168 5 questions question NOUN crl-14926 168 6 involving involve VERB crl-14926 168 7 reference reference NOUN crl-14926 168 8 books book NOUN crl-14926 168 9 , , PUNCT crl-14926 168 10 success success NOUN crl-14926 168 11 levels level NOUN crl-14926 168 12 under under ADP crl-14926 168 13 busy busy ADJ crl-14926 168 14 conditions condition NOUN crl-14926 168 15 are be AUX crl-14926 168 16 comparable comparable ADJ crl-14926 168 17 to to ADP crl-14926 168 18 other other ADJ crl-14926 168 19 comparison comparison NOUN crl-14926 168 20 groups group NOUN crl-14926 168 21 under under ADP crl-14926 168 22 high high ADJ crl-14926 168 23 demand demand NOUN crl-14926 168 24 , , PUNCT crl-14926 168 25 and and CCONJ crl-14926 168 26 much much ADV crl-14926 168 27 higher high ADJ crl-14926 168 28 under under ADP crl-14926 168 29 conditions condition NOUN crl-14926 168 30 of of ADP crl-14926 168 31 low low ADJ crl-14926 168 32 demand demand NOUN crl-14926 168 33 . . PUNCT crl-14926 169 1 for for ADP crl-14926 169 2 questions question NOUN crl-14926 169 3 involving involve VERB crl-14926 169 4 use use NOUN crl-14926 169 5 of of ADP crl-14926 169 6 periodical periodical ADJ crl-14926 169 7 indexes index NOUN crl-14926 169 8 , , PUNCT crl-14926 169 9 success success NOUN crl-14926 169 10 rates rate NOUN crl-14926 169 11 for for ADP crl-14926 169 12 large large ADJ crl-14926 169 13 academic academic ADJ crl-14926 169 14 libraries library NOUN crl-14926 169 15 , , PUNCT crl-14926 169 16 including include VERB crl-14926 169 17 san san PROPN crl-14926 169 18 jose jose PROPN crl-14926 169 19 , , PUNCT crl-14926 169 20 are be AUX crl-14926 169 21 lower low ADJ crl-14926 169 22 under under ADP crl-14926 169 23 high high ADJ crl-14926 169 24 levels level NOUN crl-14926 169 25 of of ADP crl-14926 169 26 demand demand NOUN crl-14926 169 27 . . PUNCT crl-14926 170 1 the the DET crl-14926 170 2 library library NOUN crl-14926 170 3 obtained obtain VERB crl-14926 170 4 the the DET crl-14926 170 5 lowest low ADJ crl-14926 170 6 success success NOUN crl-14926 170 7 rate rate NOUN crl-14926 170 8 in in ADP crl-14926 170 9 relation relation NOUN crl-14926 170 10 to to ADP crl-14926 170 11 the the DET crl-14926 170 12 comparison comparison NOUN crl-14926 170 13 group group NOUN crl-14926 170 14 ( ( PUNCT crl-14926 170 15 51 51 NUM crl-14926 170 16 percent percent NOUN crl-14926 170 17 versus versus ADP crl-14926 170 18 65 65 NUM crl-14926 170 19 percent percent NOUN crl-14926 170 20 ) ) PUNCT crl-14926 170 21 on on ADP crl-14926 170 22 questions question NOUN crl-14926 170 23 librarians librarian NOUN crl-14926 170 24 judged judge VERB crl-14926 170 25 to to PART crl-14926 170 26 be be AUX crl-14926 170 27 " " PUNCT crl-14926 170 28 easy easy ADJ crl-14926 170 29 " " PUNCT crl-14926 170 30 and and CCONJ crl-14926 170 31 higher high ADJ crl-14926 170 32 success success NOUN crl-14926 170 33 scores score NOUN crl-14926 170 34 than than ADP crl-14926 170 35 comparable comparable ADJ crl-14926 170 36 institutions institution NOUN crl-14926 170 37 ( ( PUNCT crl-14926 170 38 33 33 NUM crl-14926 170 39 percent percent NOUN crl-14926 170 40 versus versus ADP crl-14926 170 41 27 27 NUM crl-14926 170 42 percent percent NOUN crl-14926 170 43 ) ) PUNCT crl-14926 170 44 on on ADP crl-14926 170 45 questions question NOUN crl-14926 170 46 librarians librarian NOUN crl-14926 170 47 rated rate VERB crl-14926 170 48 as as ADP crl-14926 170 49 " " PUNCT crl-14926 170 50 hard hard ADJ crl-14926 170 51 . . PUNCT crl-14926 171 1 "-the "-the PUNCT crl-14926 172 1 low low ADJ crl-14926 172 2 success success NOUN crl-14926 172 3 rate rate NOUN crl-14926 172 4 for for ADP crl-14926 172 5 " " PUNCT crl-14926 172 6 easy easy ADJ crl-14926 172 7 " " PUNCT crl-14926 172 8 ( ( PUNCT crl-14926 172 9 n= n= PROPN crl-14926 172 10 34 34 NUM crl-14926 172 11 ) ) PUNCT crl-14926 172 12 ( ( PUNCT crl-14926 172 13 n=27 n=27 PROPN crl-14926 172 14 ) ) PUNCT crl-14926 172 15 ( ( PUNCT crl-14926 172 16 n n CCONJ crl-14926 172 17 = = X crl-14926 172 18 19 19 NUM crl-14926 172 19 ) ) PUNCT crl-14926 172 20 13 13 NUM crl-14926 172 21 ( ( PUNCT crl-14926 172 22 38.2 38.2 NUM crl-14926 172 23 % % NOUN crl-14926 172 24 ) ) PUNCT crl-14926 172 25 9 9 NUM crl-14926 172 26 ( ( PUNCT crl-14926 172 27 33.3 33.3 NUM crl-14926 172 28 % % NOUN crl-14926 172 29 ) ) PUNCT crl-14926 172 30 10 10 NUM crl-14926 172 31 ( ( PUNCT crl-14926 172 32 52.6 52.6 NUM crl-14926 172 33 % % NOUN crl-14926 172 34 ) ) PUNCT crl-14926 172 35 76.9 76.9 NUM crl-14926 172 36 % % NOUN crl-14926 172 37 66.7 66.7 NUM crl-14926 172 38 % % NOUN crl-14926 172 39 60.0 60.0 NUM crl-14926 172 40 % % NOUN crl-14926 172 41 questions question NOUN crl-14926 172 42 relative relative ADJ crl-14926 172 43 to to ADP crl-14926 172 44 other other ADJ crl-14926 172 45 large large ADJ crl-14926 172 46 academic academic ADJ crl-14926 172 47 libraries library NOUN crl-14926 172 48 also also ADV crl-14926 172 49 suggests suggest VERB crl-14926 172 50 that that SCONJ crl-14926 172 51 librarians librarian NOUN crl-14926 172 52 tended tend VERB crl-14926 172 53 to to PART crl-14926 172 54 overestimate overestimate VERB crl-14926 172 55 the the DET crl-14926 172 56 ability ability NOUN crl-14926 172 57 of of ADP crl-14926 172 58 patrons patron NOUN crl-14926 172 59 to to PART crl-14926 172 60 locate locate VERB crl-14926 172 61 information information NOUN crl-14926 172 62 on on ADP crl-14926 172 63 their their PRON crl-14926 172 64 own own ADJ crl-14926 172 65 . . PUNCT crl-14926 173 1 librarians librarian NOUN crl-14926 173 2 appeared appear VERB crl-14926 173 3 to to PART crl-14926 173 4 be be AUX crl-14926 173 5 particularly particularly ADV crl-14926 173 6 likely likely ADJ crl-14926 173 7 to to PART crl-14926 173 8 underestimate underestimate VERB crl-14926 173 9 the the DET crl-14926 173 10 assistance assistance NOUN crl-14926 173 11 and and CCONJ crl-14926 173 12 time time NOUN crl-14926 173 13 patrons patron NOUN crl-14926 173 14 needed need VERB crl-14926 173 15 to to PART crl-14926 173 16 utilize utilize VERB crl-14926 173 17 automated automate VERB crl-14926 173 18 resources resource NOUN crl-14926 173 19 . . PUNCT crl-14926 174 1 for for ADP crl-14926 174 2 printed print VERB crl-14926 174 3 materials material NOUN crl-14926 174 4 , , PUNCT crl-14926 174 5 reference reference NOUN crl-14926 174 6 books book NOUN crl-14926 174 7 , , PUNCT crl-14926 174 8 and and CCONJ crl-14926 174 9 periodical periodical ADJ crl-14926 174 10 indexes index NOUN crl-14926 174 11 , , PUNCT crl-14926 174 12 not not PART crl-14926 174 13 only only ADV crl-14926 174 14 were be AUX crl-14926 174 15 patron patron NOUN crl-14926 174 16 success success NOUN crl-14926 174 17 levels level NOUN crl-14926 174 18 higher higher ADV crl-14926 174 19 , , PUNCT crl-14926 174 20 but but CCONJ crl-14926 174 21 a a DET crl-14926 174 22 much much ADV crl-14926 174 23 greater great ADJ crl-14926 174 24 percentage percentage NOUN crl-14926 174 25 of of ADP crl-14926 174 26 patrons patron NOUN crl-14926 174 27 reported report VERB crl-14926 174 28 that that SCONJ crl-14926 174 29 they they PRON crl-14926 174 30 received receive VERB crl-14926 174 31 sufficient sufficient ADJ crl-14926 174 32 time time NOUN crl-14926 174 33 and and CCONJ crl-14926 174 34 assistance assistance NOUN crl-14926 174 35 for for ADP crl-14926 174 36 questions question NOUN crl-14926 174 37 involving involve VERB crl-14926 174 38 the the DET crl-14926 174 39 use use NOUN crl-14926 174 40 of of ADP crl-14926 174 41 these these DET crl-14926 174 42 sources source NOUN crl-14926 174 43 than than SCONJ crl-14926 174 44 they they PRON crl-14926 174 45 reported report VERB crl-14926 174 46 for for ADP crl-14926 174 47 questions question NOUN crl-14926 174 48 involving involve VERB crl-14926 174 49 use use NOUN crl-14926 174 50 of of ADP crl-14926 174 51 the the DET crl-14926 174 52 online online ADJ crl-14926 174 53 catalog catalog NOUN crl-14926 174 54 and/ and/ PROPN crl-14926 174 55 or or CCONJ crl-14926 174 56 co co NOUN crl-14926 174 57 - - NOUN crl-14926 174 58 roms rom NOUN crl-14926 174 59 ( ( PUNCT crl-14926 174 60 table table NOUN crl-14926 174 61 6 6 NUM crl-14926 174 62 ) ) PUNCT crl-14926 174 63 another another DET crl-14926 174 64 finding finding NOUN crl-14926 174 65 suggests suggest VERB crl-14926 174 66 that that SCONJ crl-14926 174 67 the the DET crl-14926 174 68 instructional instructional ADJ crl-14926 174 69 philosophy philosophy NOUN crl-14926 174 70 may may AUX crl-14926 174 71 be be AUX crl-14926 174 72 related relate VERB crl-14926 174 73 to to ADP crl-14926 174 74 the the DET crl-14926 174 75 low low ADJ crl-14926 174 76 success success NOUN crl-14926 174 77 rate rate NOUN crl-14926 174 78 : : PUNCT crl-14926 174 79 the the DET crl-14926 174 80 particularly particularly ADV crl-14926 174 81 low low ADJ crl-14926 174 82 rate rate NOUN crl-14926 174 83 of of ADP crl-14926 174 84 success success NOUN crl-14926 174 85 when when SCONJ crl-14926 174 86 the the DET crl-14926 174 87 online online ADJ crl-14926 174 88 catalog catalog NOUN crl-14926 174 89 is be AUX crl-14926 174 90 the the DET crl-14926 174 91 only only ADJ crl-14926 174 92 source source NOUN crl-14926 174 93 ( ( PUNCT crl-14926 174 94 table table NOUN crl-14926 174 95 7 7 NUM crl-14926 174 96 ) ) PUNCT crl-14926 174 97 . . PUNCT crl-14926 175 1 when when SCONJ crl-14926 175 2 the the DET crl-14926 175 3 online online ADJ crl-14926 175 4 catalog catalog NOUN crl-14926 175 5 was be AUX crl-14926 175 6 used use VERB crl-14926 175 7 alone alone ADV crl-14926 175 8 , , PUNCT crl-14926 175 9 in in ADP crl-14926 175 10 comparison comparison NOUN crl-14926 175 11 to to ADP crl-14926 175 12 other other ADJ crl-14926 175 13 types type NOUN crl-14926 175 14 of of ADP crl-14926 175 15 sources source NOUN crl-14926 175 16 , , PUNCT crl-14926 175 17 only only ADV crl-14926 175 18 a a DET crl-14926 175 19 very very ADV crl-14926 175 20 small small ADJ crl-14926 175 21 percent percent NOUN crl-14926 175 22 were be AUX crl-14926 175 23 judged judge VERB crl-14926 175 24 to to PART crl-14926 175 25 provide provide VERB crl-14926 175 26 the the DET crl-14926 175 27 patron patron NOUN crl-14926 175 28 with with ADP crl-14926 175 29 success success NOUN crl-14926 175 30 . . PUNCT crl-14926 176 1 the the DET crl-14926 176 2 following follow VERB crl-14926 176 3 comparisons comparison NOUN crl-14926 176 4 all all PRON crl-14926 176 5 suggest suggest VERB crl-14926 176 6 that that SCONJ crl-14926 176 7 reliance reliance NOUN crl-14926 176 8 on on ADP crl-14926 176 9 instruction instruction NOUN crl-14926 176 10 rather rather ADV crl-14926 176 11 than than ADP crl-14926 176 12 direct direct ADJ crl-14926 176 13 assistance assistance NOUN crl-14926 176 14 , , PUNCT crl-14926 176 15 especially especially ADV crl-14926 176 16 for for ADP crl-14926 176 17 easy easy ADJ crl-14926 176 18 questions question NOUN crl-14926 176 19 , , PUNCT crl-14926 176 20 is be AUX crl-14926 176 21 related relate VERB crl-14926 176 22 to to ADP crl-14926 176 23 the the DET crl-14926 176 24 low low ADJ crl-14926 176 25 success success NOUN crl-14926 176 26 rate rate NOUN crl-14926 176 27 reported report VERB crl-14926 176 28 by by ADP crl-14926 176 29 users user NOUN crl-14926 176 30 for for ADP crl-14926 176 31 reference reference NOUN crl-14926 176 32 488 488 NUM crl-14926 176 33 college college PROPN crl-14926 176 34 & & CCONJ crl-14926 176 35 research research PROPN crl-14926 176 36 libraries librarie VERB crl-14926 176 37 queries query NOUN crl-14926 176 38 concerning concern VERB crl-14926 176 39 the the DET crl-14926 176 40 online online ADJ crl-14926 176 41 catalog catalog NOUN crl-14926 176 42 . . PUNCT crl-14926 177 1 in in ADP crl-14926 177 2 responding respond VERB crl-14926 177 3 to to ADP crl-14926 177 4 queries query NOUN crl-14926 177 5 , , PUNCT crl-14926 177 6 librarians librarian NOUN crl-14926 177 7 were be AUX crl-14926 177 8 slightly slightly ADV crl-14926 177 9 more more ADV crl-14926 177 10 likely likely ADJ crl-14926 177 11 to to PART crl-14926 177 12 consult consult VERB crl-14926 177 13 only only ADV crl-14926 177 14 one one NUM crl-14926 177 15 source source NOUN crl-14926 177 16 than than ADP crl-14926 177 17 those those PRON crl-14926 177 18 in in ADP crl-14926 177 19 comparison comparison NOUN crl-14926 177 20 libraries library NOUN crl-14926 177 21 ( ( PUNCT crl-14926 177 22 nearly nearly ADV crl-14926 177 23 47 47 NUM crl-14926 177 24 percent percent NOUN crl-14926 177 25 versus versus ADP crl-14926 177 26 42 42 NUM crl-14926 177 27 percent percent NOUN crl-14926 177 28 ) ) PUNCT crl-14926 177 29 ; ; PUNCT crl-14926 177 30 more more ADV crl-14926 177 31 likely likely ADJ crl-14926 177 32 to to PART crl-14926 177 33 spend spend VERB crl-14926 177 34 zero zero NUM crl-14926 177 35 to to ADP crl-14926 177 36 two two NUM crl-14926 177 37 minutes minute NOUN crl-14926 177 38 per per ADP crl-14926 177 39 question question NOUN crl-14926 177 40 ( ( PUNCT crl-14926 177 41 48 48 NUM crl-14926 177 42 percent percent NOUN crl-14926 177 43 versus versus ADP crl-14926 177 44 37 37 NUM crl-14926 177 45 percent percent NOUN crl-14926 177 46 ) ) PUNCT crl-14926 177 47 ; ; PUNCT crl-14926 177 48 and and CCONJ crl-14926 177 49 less less ADV crl-14926 177 50 likely likely ADJ crl-14926 177 51 to to PART crl-14926 177 52 spend spend VERB crl-14926 177 53 over over ADP crl-14926 177 54 five five NUM crl-14926 177 55 minutes minute NOUN crl-14926 177 56 on on ADP crl-14926 177 57 questions question NOUN crl-14926 177 58 ( ( PUNCT crl-14926 177 59 about about ADV crl-14926 177 60 12 12 NUM crl-14926 177 61 percent percent NOUN crl-14926 177 62 versus versus ADP crl-14926 177 63 21 21 NUM crl-14926 177 64 percent percent NOUN crl-14926 177 65 ) ) PUNCT crl-14926 177 66 . . PUNCT crl-14926 178 1 librarians librarian NOUN crl-14926 178 2 were be AUX crl-14926 178 3 also also ADV crl-14926 178 4 less less ADV crl-14926 178 5 likely likely ADJ crl-14926 178 6 to to PART crl-14926 178 7 report report VERB crl-14926 178 8 that that SCONJ crl-14926 178 9 patrons patron NOUN crl-14926 178 10 had have AUX crl-14926 178 11 actually actually ADV crl-14926 178 12 found find VERB crl-14926 178 13 the the DET crl-14926 178 14 information information NOUN crl-14926 178 15 than than ADP crl-14926 178 16 librarians librarian NOUN crl-14926 178 17 from from ADP crl-14926 178 18 the the DET crl-14926 178 19 comparison comparison NOUN crl-14926 178 20 group group NOUN crl-14926 178 21 of of ADP crl-14926 178 22 institutions institution NOUN crl-14926 178 23 ( ( PUNCT crl-14926 178 24 54 54 NUM crl-14926 178 25 percent percent NOUN crl-14926 178 26 versus versus ADP crl-14926 178 27 nearly nearly ADV crl-14926 178 28 65 65 NUM crl-14926 178 29 percent percent NOUN crl-14926 178 30 ) ) PUNCT crl-14926 178 31 , , PUNCT crl-14926 178 32 and and CCONJ crl-14926 178 33 more more ADV crl-14926 178 34 likely likely ADJ crl-14926 178 35 to to PART crl-14926 178 36 report report VERB crl-14926 178 37 that that SCONJ crl-14926 178 38 they they PRON crl-14926 178 39 did do AUX crl-14926 178 40 n't not PART crl-14926 178 41 know know VERB crl-14926 178 42 ( ( PUNCT crl-14926 178 43 33 33 NUM crl-14926 178 44 percent percent NOUN crl-14926 178 45 versus versus ADP crl-14926 178 46 13.5 13.5 NUM crl-14926 178 47 percent percent NOUN crl-14926 178 48 ) ) PUNCT crl-14926 178 49 on on ADP crl-14926 178 50 the the DET crl-14926 178 51 same same ADJ crl-14926 178 52 question question NOUN crl-14926 178 53 . . PUNCT crl-14926 179 1 agreement agreement NOUN crl-14926 179 2 between between ADP crl-14926 179 3 librarian librarian NOUN crl-14926 179 4 and and CCONJ crl-14926 179 5 patron patron NOUN crl-14926 179 6 on on ADP crl-14926 179 7 whether whether SCONJ crl-14926 179 8 the the DET crl-14926 179 9 information information NOUN crl-14926 179 10 was be AUX crl-14926 179 11 found find VERB crl-14926 179 12 was be AUX crl-14926 179 13 also also ADV crl-14926 179 14 lower low ADJ crl-14926 179 15 than than ADP crl-14926 179 16 in in ADP crl-14926 179 17 the the DET crl-14926 179 18 comparison comparison NOUN crl-14926 179 19 group group NOUN crl-14926 179 20 ( ( PUNCT crl-14926 179 21 about about ADV crl-14926 179 22 55 55 NUM crl-14926 179 23 percent percent NOUN crl-14926 179 24 versus versus ADP crl-14926 179 25 nearly nearly ADV crl-14926 179 26 71 71 NUM crl-14926 179 27 percent percent NOUN crl-14926 179 28 ) ) PUNCT crl-14926 179 29 . . PUNCT crl-14926 180 1 librarians librarian NOUN crl-14926 180 2 appeared appear VERB crl-14926 180 3 to to PART crl-14926 180 4 be be AUX crl-14926 180 5 particularly particularly ADV crl-14926 180 6 likely likely ADJ crl-14926 180 7 to to PART crl-14926 180 8 underestimate underestimate VERB crl-14926 180 9 the the DET crl-14926 180 10 assistance assistance NOUN crl-14926 180 11 and and CCONJ crl-14926 180 12 time time NOUN crl-14926 180 13 patrons patron NOUN crl-14926 180 14 needed need VERB crl-14926 180 15 to to PART crl-14926 180 16 utilize utilize VERB crl-14926 180 17 automated automate VERB crl-14926 180 18 resources resource NOUN crl-14926 180 19 . . PUNCT crl-14926 181 1 the the DET crl-14926 181 2 nature nature NOUN crl-14926 181 3 of of ADP crl-14926 181 4 the the DET crl-14926 181 5 student student NOUN crl-14926 181 6 body body NOUN crl-14926 181 7 at at ADP crl-14926 181 8 san san PROPN crl-14926 181 9 jose jose PROPN crl-14926 181 10 state state PROPN crl-14926 181 11 university university PROPN crl-14926 181 12 may may AUX crl-14926 181 13 play play VERB crl-14926 181 14 a a DET crl-14926 181 15 role role NOUN crl-14926 181 16 in in ADP crl-14926 181 17 these these DET crl-14926 181 18 results result NOUN crl-14926 181 19 . . PUNCT crl-14926 182 1 because because SCONJ crl-14926 182 2 it it PRON crl-14926 182 3 is be AUX crl-14926 182 4 located locate VERB crl-14926 182 5 in in ADP crl-14926 182 6 an an DET crl-14926 182 7 area area NOUN crl-14926 182 8 of of ADP crl-14926 182 9 great great ADJ crl-14926 182 10 cultural cultural ADJ crl-14926 182 11 diversity diversity NOUN crl-14926 182 12 , , PUNCT crl-14926 182 13 san san PROPN crl-14926 182 14 jose jose PROPN crl-14926 182 15 state state NOUN crl-14926 182 16 affirms affirm VERB crl-14926 182 17 its its PRON crl-14926 182 18 mission mission NOUN crl-14926 182 19 to to PART crl-14926 182 20 be be AUX crl-14926 182 21 the the DET crl-14926 182 22 education education NOUN crl-14926 182 23 of of ADP crl-14926 182 24 students student NOUN crl-14926 182 25 from from ADP crl-14926 182 26 this this DET crl-14926 182 27 varied varied ADJ crl-14926 182 28 population population NOUN crl-14926 182 29 . . PUNCT crl-14926 183 1 campus campus NOUN crl-14926 183 2 demographic demographic ADJ crl-14926 183 3 figures figure NOUN crl-14926 183 4 reflect reflect VERB crl-14926 183 5 the the DET crl-14926 183 6 large large ADJ crl-14926 183 7 number number NOUN crl-14926 183 8 of of ADP crl-14926 183 9 nontraditional nontraditional ADJ crl-14926 183 10 students student NOUN crl-14926 183 11 attending attend VERB crl-14926 183 12 the the DET crl-14926 183 13 university university NOUN crl-14926 183 14 . . PUNCT crl-14926 184 1 fewer few ADJ crl-14926 184 2 than than ADP crl-14926 184 3 half half NOUN crl-14926 184 4 of of ADP crl-14926 184 5 all all DET crl-14926 184 6 students student NOUN crl-14926 184 7 are be AUX crl-14926 184 8 white white ADJ crl-14926 184 9 , , PUNCT crl-14926 184 10 while while SCONJ crl-14926 184 11 threequarters threequarter NOUN crl-14926 184 12 of of ADP crl-14926 184 13 first first ADJ crl-14926 184 14 - - PUNCT crl-14926 184 15 time time NOUN crl-14926 184 16 freshmen freshman NOUN crl-14926 184 17 are be AUX crl-14926 184 18 co~­ co~­ NOUN crl-14926 184 19 prised prise VERB crl-14926 184 20 of of ADP crl-14926 184 21 a a DET crl-14926 184 22 rich rich ADJ crl-14926 184 23 variety variety NOUN crl-14926 184 24 of of ADP crl-14926 184 25 nonwhite nonwhite NOUN crl-14926 184 26 minority minority NOUN crl-14926 184 27 groups group NOUN crl-14926 184 28 ( ( PUNCT crl-14926 184 29 ~ble ~ble ADJ crl-14926 184 30 2 2 NUM crl-14926 184 31 ) ) PUNCT crl-14926 184 32 . . PUNCT crl-14926 185 1 many many ADJ crl-14926 185 2 of of ADP crl-14926 185 3 these these PRON crl-14926 185 4 are be AUX crl-14926 185 5 the the DET crl-14926 185 6 first first ADJ crl-14926 185 7 generation generation NOUN crl-14926 185 8 in in ADP crl-14926 185 9 their their PRON crl-14926 185 10 families family NOUN crl-14926 185 11 to to PART crl-14926 185 12 attend attend VERB crl-14926 185 13 college college NOUN crl-14926 185 14 . . PUNCT crl-14926 186 1 a a DET crl-14926 186 2 large large ADJ crl-14926 186 3 number number NOUN crl-14926 186 4 are be AUX crl-14926 186 5 immigrants immigrant NOUN crl-14926 186 6 whose whose DET crl-14926 186 7 first first ADJ crl-14926 186 8 language language NOUN crl-14926 186 9 is be AUX crl-14926 186 10 not not PART crl-14926 186 11 english english ADJ crl-14926 186 12 . . PUNCT crl-14926 187 1 compounding compound VERB crl-14926 187 2 the the DET crl-14926 187 3 educational educational ADJ crl-14926 187 4 challenges challenge NOUN crl-14926 187 5 caused cause VERB crl-14926 187 6 by by ADP crl-14926 187 7 the the DET crl-14926 187 8 nature nature NOUN crl-14926 187 9 of of ADP crl-14926 187 10 the the DET crl-14926 187 11 student student NOUN crl-14926 187 12 body body NOUN crl-14926 187 13 , , PUNCT crl-14926 187 14 the the DET crl-14926 187 15 public public ADJ crl-14926 187 16 schools school NOUN crl-14926 187 17 in in ADP crl-14926 187 18 california california PROPN crl-14926 187 19 have have AUX crl-14926 187 20 experienced experience VERB crl-14926 187 21 severe severe ADJ crl-14926 187 22 funding funding NOUN crl-14926 187 23 problems problem NOUN crl-14926 187 24 ; ; PUNCT crl-14926 187 25 very very ADV crl-14926 187 26 few few ADJ crl-14926 187 27 public public ADJ crl-14926 187 28 schools school NOUN crl-14926 187 29 have have VERB crl-14926 187 30 librarians librarian NOUN crl-14926 187 31 , , PUNCT crl-14926 187 32 including include VERB crl-14926 187 33 those those PRON crl-14926 187 34 that that PRON crl-14926 187 35 have have VERB crl-14926 187 36 libraries library NOUN crl-14926 187 37 . . PUNCT crl-14926 188 1 few few ADJ crl-14926 188 2 students student NOUN crl-14926 188 3 entering enter VERB crl-14926 188 4 the the DET crl-14926 188 5 university university NOUN crl-14926 188 6 have have VERB crl-14926 188 7 basic basic ADJ crl-14926 188 8 library library NOUN crl-14926 188 9 or or CCONJ crl-14926 188 10 research research NOUN crl-14926 188 11 skills skill NOUN crl-14926 188 12 or or CCONJ crl-14926 188 13 much much ADJ crl-14926 188 14 experience experience NOUN crl-14926 188 15 in in ADP crl-14926 188 16 using use VERB crl-14926 188 17 a a DET crl-14926 188 18 large large ADJ crl-14926 188 19 library library NOUN crl-14926 188 20 . . PUNCT crl-14926 189 1 november november PROPN crl-14926 189 2 1994 1994 NUM crl-14926 189 3 patrons patron NOUN crl-14926 189 4 were be AUX crl-14926 189 5 asked ask VERB crl-14926 189 6 if if SCONJ crl-14926 189 7 the the DET crl-14926 189 8 level level NOUN crl-14926 189 9 of of ADP crl-14926 189 10 material material NOUN crl-14926 189 11 was be AUX crl-14926 189 12 appropriate appropriate ADJ crl-14926 189 13 . . PUNCT crl-14926 190 1 it it PRON crl-14926 190 2 is be AUX crl-14926 190 3 interesting interesting ADJ crl-14926 190 4 to to PART crl-14926 190 5 note note VERB crl-14926 190 6 that that SCONJ crl-14926 190 7 about about ADV crl-14926 190 8 7 7 NUM crl-14926 190 9 percent percent NOUN crl-14926 190 10 wanted want VERB crl-14926 190 11 simpler simple ADJ crl-14926 190 12 material material NOUN crl-14926 190 13 , , PUNCT crl-14926 190 14 while while SCONJ crl-14926 190 15 only only ADV crl-14926 190 16 about about ADV crl-14926 190 17 6 6 NUM crl-14926 190 18 percent percent NOUN crl-14926 190 19 wanted want VERB crl-14926 190 20 more more ADJ crl-14926 190 21 comprehensive comprehensive ADJ crl-14926 190 22 information information NOUN crl-14926 190 23 . . PUNCT crl-14926 191 1 this this PRON crl-14926 191 2 is be AUX crl-14926 191 3 in in ADP crl-14926 191 4 contrast contrast NOUN crl-14926 191 5 to to ADP crl-14926 191 6 the the DET crl-14926 191 7 comparison comparison NOUN crl-14926 191 8 group group NOUN crl-14926 191 9 where where SCONJ crl-14926 191 10 a a DET crl-14926 191 11 smaller small ADJ crl-14926 191 12 proportion proportion NOUN crl-14926 191 13 ( ( PUNCT crl-14926 191 14 about about ADV crl-14926 191 15 4 4 NUM crl-14926 191 16 percent percent NOUN crl-14926 191 17 ) ) PUNCT crl-14926 191 18 wanted want VERB crl-14926 191 19 simpler simple ADJ crl-14926 191 20 data datum NOUN crl-14926 191 21 and and CCONJ crl-14926 191 22 a a DET crl-14926 191 23 greater great ADJ crl-14926 191 24 proportion proportion NOUN crl-14926 191 25 ( ( PUNCT crl-14926 191 26 nearly nearly ADV crl-14926 191 27 9 9 NUM crl-14926 191 28 percent percent NOUN crl-14926 191 29 ) ) PUNCT crl-14926 191 30 wanted want VERB crl-14926 191 31 more more ADJ crl-14926 191 32 thorough thorough ADJ crl-14926 191 33 material material NOUN crl-14926 191 34 . . PUNCT crl-14926 192 1 the the DET crl-14926 192 2 online online ADJ crl-14926 192 3 catalog catalog NOUN crl-14926 192 4 study study NOUN crl-14926 192 5 as as ADP crl-14926 192 6 a a DET crl-14926 192 7 complement complement NOUN crl-14926 192 8 to to ADP crl-14926 192 9 the the DET crl-14926 192 10 reference reference NOUN crl-14926 192 11 transaction transaction NOUN crl-14926 192 12 survey survey NOUN crl-14926 192 13 , , PUNCT crl-14926 192 14 the the DET crl-14926 192 15 purpose purpose NOUN crl-14926 192 16 of of ADP crl-14926 192 17 the the DET crl-14926 192 18 online online ADJ crl-14926 192 19 catalog catalog NOUN crl-14926 192 20 study study NOUN crl-14926 192 21 was be AUX crl-14926 192 22 to to PART crl-14926 192 23 learn learn VERB crl-14926 192 24 more more ADJ crl-14926 192 25 about about ADP crl-14926 192 26 successes success NOUN crl-14926 192 27 and and CCONJ crl-14926 192 28 failures failure NOUN crl-14926 192 29 of of ADP crl-14926 192 30 people people NOUN crl-14926 192 31 using use VERB crl-14926 192 32 the the DET crl-14926 192 33 online online ADJ crl-14926 192 34 catalog catalog NOUN crl-14926 192 35 without without ADP crl-14926 192 36 staff staff NOUN crl-14926 192 37 assistance assistance NOUN crl-14926 192 38 . . PUNCT crl-14926 193 1 on on ADP crl-14926 193 2 the the DET crl-14926 193 3 observation observation NOUN crl-14926 193 4 form form NOUN crl-14926 193 5 , , PUNCT crl-14926 193 6 each each DET crl-14926 193 7 librarian librarian NOUN crl-14926 193 8 recorded record VERB crl-14926 193 9 the the DET crl-14926 193 10 type(s type(s NOUN crl-14926 193 11 ) ) PUNCT crl-14926 193 12 of of ADP crl-14926 193 13 access access NOUN crl-14926 193 14 selected select VERB crl-14926 193 15 and and CCONJ crl-14926 193 16 the the DET crl-14926 193 17 apparent apparent ADJ crl-14926 193 18 ease ease NOUN crl-14926 193 19 with with ADP crl-14926 193 20 which which PRON crl-14926 193 21 people people NOUN crl-14926 193 22 used use VERB crl-14926 193 23 the the DET crl-14926 193 24 feature feature NOUN crl-14926 193 25 . . PUNCT crl-14926 194 1 the the DET crl-14926 194 2 sample sample NOUN crl-14926 194 3 of of ADP crl-14926 194 4 searches search NOUN crl-14926 194 5 conducted conduct VERB crl-14926 194 6 by by ADP crl-14926 194 7 the the DET crl-14926 194 8 ninety ninety NUM crl-14926 194 9 - - PUNCT crl-14926 194 10 three three NUM crl-14926 194 11 people people NOUN crl-14926 194 12 during during ADP crl-14926 194 13 the the DET crl-14926 194 14 study study NOUN crl-14926 194 15 appears appear VERB crl-14926 194 16 to to PART crl-14926 194 17 be be AUX crl-14926 194 18 quite quite ADV crl-14926 194 19 similar similar ADJ crl-14926 194 20 to to ADP crl-14926 194 21 the the DET crl-14926 194 22 overall overall ADJ crl-14926 194 23 search search NOUN crl-14926 194 24 pattern pattern NOUN crl-14926 194 25 , , PUNCT crl-14926 194 26 as as SCONJ crl-14926 194 27 recorded record VERB crl-14926 194 28 in in ADP crl-14926 194 29 the the DET crl-14926 194 30 online online ADJ crl-14926 194 31 catalog catalog NOUN crl-14926 194 32 transaction transaction NOUN crl-14926 194 33 logs log VERB crl-14926 194 34 for for ADP crl-14926 194 35 the the DET crl-14926 194 36 same same ADJ crl-14926 194 37 time time NOUN crl-14926 194 38 period period NOUN crl-14926 194 39 . . PUNCT crl-14926 195 1 in in ADP crl-14926 195 2 the the DET crl-14926 195 3 sample sample NOUN crl-14926 195 4 study study NOUN crl-14926 195 5 , , PUNCT crl-14926 195 6 titles title NOUN crl-14926 195 7 were be AUX crl-14926 195 8 searched search VERB crl-14926 195 9 by by ADP crl-14926 195 10 the the DET crl-14926 195 11 people people NOUN crl-14926 195 12 being be AUX crl-14926 195 13 observed observe VERB crl-14926 195 14 somewhat somewhat ADV crl-14926 195 15 less less ADV crl-14926 195 16 often often ADV crl-14926 195 17 than than SCONJ crl-14926 195 18 would would AUX crl-14926 195 19 be be AUX crl-14926 195 20 expected expect VERB crl-14926 195 21 , , PUNCT crl-14926 195 22 based base VERB crl-14926 195 23 on on ADP crl-14926 195 24 the the DET crl-14926 195 25 records record NOUN crl-14926 195 26 of of ADP crl-14926 195 27 all all DET crl-14926 195 28 public public ADJ crl-14926 195 29 searching search VERB crl-14926 195 30 during during ADP crl-14926 195 31 these these DET crl-14926 195 32 three three NUM crl-14926 195 33 weeks week NOUN crl-14926 195 34 ( ( PUNCT crl-14926 195 35 table table NOUN crl-14926 195 36 8) 8) NUM crl-14926 195 37 . . PUNCT crl-14926 196 1 in in ADP crl-14926 196 2 table table NOUN crl-14926 196 3 9 9 NUM crl-14926 196 4 , , PUNCT crl-14926 196 5 the the DET crl-14926 196 6 type type NOUN crl-14926 196 7 of of ADP crl-14926 196 8 access access NOUN crl-14926 196 9 is be AUX crl-14926 196 10 listed list VERB crl-14926 196 11 in in ADP crl-14926 196 12 order order NOUN crl-14926 196 13 of of ADP crl-14926 196 14 frequency frequency NOUN crl-14926 196 15 of of ADP crl-14926 196 16 use use NOUN crl-14926 196 17 , , PUNCT crl-14926 196 18 with with ADP crl-14926 196 19 subject subject NOUN crl-14926 196 20 the the DET crl-14926 196 21 most most ADV crl-14926 196 22 frequent frequent ADJ crl-14926 196 23 access access NOUN crl-14926 196 24 type type NOUN crl-14926 196 25 and and CCONJ crl-14926 196 26 oclc oclc NOUN crl-14926 196 27 number number NOUN crl-14926 196 28 the the DET crl-14926 196 29 least least ADJ crl-14926 196 30 frequent frequent ADJ crl-14926 196 31 . . PUNCT crl-14926 197 1 tables table NOUN crl-14926 197 2 frequency frequency NOUN crl-14926 197 3 of of ADP crl-14926 197 4 use use NOUN crl-14926 197 5 of of ADP crl-14926 197 6 online online ADJ crl-14926 197 7 catalog catalog NOUN crl-14926 197 8 options option NOUN crl-14926 197 9 % % NOUN crl-14926 197 10 % % INTJ crl-14926 197 11 $ $ SYM crl-14926 197 12 ample ample ADJ crl-14926 197 13 transaction transaction NOUN crl-14926 197 14 study study PROPN crl-14926 197 15 log log PROPN crl-14926 197 16 study study PROPN crl-14926 197 17 catalog catalog NOUN crl-14926 197 18 option option NOUN crl-14926 197 19 ( ( PUNCT crl-14926 197 20 n n ADP crl-14926 197 21 = = X crl-14926 197 22 149 149 NUM crl-14926 197 23 ) ) PUNCT crl-14926 197 24 ( ( PUNCT crl-14926 197 25 n n CCONJ crl-14926 197 26 = = X crl-14926 197 27 93,156 93,156 NUM crl-14926 197 28 ) ) PUNCT crl-14926 197 29 subject subject VERB crl-14926 197 30 37.6 37.6 NUM crl-14926 197 31 32.7 32.7 NUM crl-14926 197 32 title title NOUN crl-14926 197 33 21.5 21.5 NUM crl-14926 198 1 31.3 31.3 NUM crl-14926 198 2 keyword keyword PROPN crl-14926 198 3 18.8 18.8 NUM crl-14926 198 4 15.6 15.6 NUM crl-14926 198 5 author author NOUN crl-14926 198 6 16.1 16.1 NUM crl-14926 198 7 16.1 16.1 NUM crl-14926 198 8 call call NOUN crl-14926 198 9 number number NOUN crl-14926 198 10 3.4 3.4 NUM crl-14926 198 11 3.1 3.1 NUM crl-14926 198 12 standard standard ADJ crl-14926 198 13 number number NOUN crl-14926 198 14 2.1 2.1 NUM crl-14926 198 15 0.8 0.8 NUM crl-14926 198 16 oclcnumber oclcnumber NOUN crl-14926 198 17 0.7 0.7 NUM crl-14926 198 18 0.4 0.4 NUM crl-14926 198 19 total total NOUN crl-14926 198 20 100.1 100.1 NUM crl-14926 198 21 100.0 100.0 NUM crl-14926 198 22 patron patron NOUN crl-14926 198 23 online online ADJ crl-14926 198 24 catalog catalog NOUN crl-14926 198 25 success success NOUN crl-14926 198 26 489 489 NUM crl-14926 198 27 table9 table9 NOUN crl-14926 199 1 online online ADJ crl-14926 199 2 catalog catalog NOUN crl-14926 199 3 access access NOUN crl-14926 199 4 feature feature NOUN crl-14926 199 5 used use VERB crl-14926 199 6 some some DET crl-14926 199 7 considerable considerable ADJ crl-14926 199 8 % % NOUN crl-14926 199 9 with with ADP crl-14926 199 10 feature feature NOUN crl-14926 199 11 no no DET crl-14926 199 12 problems problem NOUN crl-14926 199 13 difficulty difficulty NOUN crl-14926 199 14 difficulty difficulty NOUN crl-14926 199 15 difficulty difficulty NOUN crl-14926 199 16 subject subject ADJ crl-14926 199 17 heading head VERB crl-14926 199 18 18 18 NUM crl-14926 199 19 25 25 NUM crl-14926 199 20 7 7 NUM crl-14926 199 21 64.0 64.0 NUM crl-14926 199 22 title title NOUN crl-14926 199 23 20 20 NUM crl-14926 199 24 8 8 NUM crl-14926 199 25 1 1 NUM crl-14926 199 26 31.0 31.0 NUM crl-14926 199 27 keyword keyword PROPN crl-14926 199 28 14 14 NUM crl-14926 199 29 11 11 NUM crl-14926 199 30 1 1 NUM crl-14926 199 31 46.2 46.2 NUM crl-14926 199 32 author author NOUN crl-14926 199 33 12 12 NUM crl-14926 199 34 7 7 NUM crl-14926 199 35 5 5 NUM crl-14926 199 36 50.0 50.0 NUM crl-14926 199 37 call call NOUN crl-14926 199 38 number number NOUN crl-14926 199 39 1 1 NUM crl-14926 199 40 2 2 NUM crl-14926 199 41 1 1 NUM crl-14926 199 42 75.0 75.0 NUM crl-14926 199 43 reserve reserve NOUN crl-14926 199 44 0 0 NUM crl-14926 199 45 4 4 NUM crl-14926 199 46 0 0 NUM crl-14926 199 47 100.0 100.0 NUM crl-14926 199 48 standard standard ADJ crl-14926 199 49 number number NOUN crl-14926 199 50 0 0 NUM crl-14926 199 51 2 2 NUM crl-14926 199 52 1 1 NUM crl-14926 199 53 100.0 100.0 NUM crl-14926 199 54 oclcnumber oclcnumber NOUN crl-14926 199 55 0 0 NUM crl-14926 199 56 1 1 NUM crl-14926 199 57 0 0 NUM crl-14926 199 58 100.0 100.0 NUM crl-14926 199 59 note note NOUN crl-14926 199 60 : : PUNCT crl-14926 199 61 to to PART crl-14926 199 62 compile compile VERB crl-14926 199 63 " " PUNCT crl-14926 199 64 % % NOUN crl-14926 199 65 with with ADP crl-14926 199 66 difficulty difficulty NOUN crl-14926 199 67 , , PUNCT crl-14926 199 68 " " PUNCT crl-14926 199 69 we we PRON crl-14926 199 70 have have VERB crl-14926 199 71 combined combine VERB crl-14926 199 72 numbers number NOUN crl-14926 199 73 for for ADP crl-14926 199 74 " " PUNCT crl-14926 199 75 some some DET crl-14926 199 76 difficulty difficulty NOUN crl-14926 199 77 " " PUNCT crl-14926 199 78 and and CCONJ crl-14926 199 79 " " PUNCT crl-14926 199 80 considerable considerable ADJ crl-14926 199 81 difficulty difficulty NOUN crl-14926 199 82 . . PUNCT crl-14926 199 83 " " PUNCT crl-14926 200 1 tablelo tablelo PROPN crl-14926 200 2 numbers number NOUN crl-14926 200 3 located locate VERB crl-14926 200 4 by by ADP crl-14926 200 5 type type NOUN crl-14926 200 6 of of ADP crl-14926 200 7 online online ADJ crl-14926 200 8 catalog catalog NOUN crl-14926 200 9 search search NOUN crl-14926 200 10 type type NOUN crl-14926 200 11 of of ADP crl-14926 200 12 search search NOUN crl-14926 200 13 numbers number NOUN crl-14926 200 14 % % NOUN crl-14926 200 15 author author NOUN crl-14926 200 16 % % INTJ crl-14926 200 17 title title NOUN crl-14926 201 1 % % INTJ crl-14926 201 2 keyword keyword PROPN crl-14926 201 3 % % INTJ crl-14926 201 4 subj subj PROPN crl-14926 201 5 . . PUNCT crl-14926 202 1 head head NOUN crl-14926 202 2 % % INTJ crl-14926 202 3 call call NOUN crl-14926 202 4 no no NOUN crl-14926 202 5 . . PUNCT crl-14926 203 1 % % INTJ crl-14926 203 2 other other ADJ crl-14926 204 1 no no NOUN crl-14926 204 2 . . NOUN crl-14926 204 3 located locate VERB crl-14926 204 4 ( ( PUNCT crl-14926 204 5 n n CCONJ crl-14926 204 6 = = X crl-14926 204 7 269 269 NUM crl-14926 204 8 ) ) PUNCT crl-14926 204 9 ( ( PUNCT crl-14926 204 10 n=495 n=495 ADJ crl-14926 204 11 ) ) PUNCT crl-14926 204 12 ( ( PUNCT crl-14926 204 13 n n CCONJ crl-14926 204 14 = = X crl-14926 204 15 258 258 NUM crl-14926 204 16 ) ) PUNCT crl-14926 204 17 ( ( PUNCT crl-14926 204 18 n n CCONJ crl-14926 204 19 = = X crl-14926 204 20 497 497 NUM crl-14926 204 21 ) ) PUNCT crl-14926 204 22 ( ( PUNCT crl-14926 204 23 n n CCONJ crl-14926 204 24 = = X crl-14926 204 25 28 28 NUM crl-14926 204 26 ) ) PUNCT crl-14926 204 27 ( ( PUNCT crl-14926 204 28 n n CCONJ crl-14926 204 29 = = X crl-14926 204 30 13 13 NUM crl-14926 204 31 ) ) PUNCT crl-14926 204 32 no no PRON crl-14926 204 33 hits hit VERB crl-14926 204 34 31.6 31.6 NUM crl-14926 204 35 39.8 39.8 NUM crl-14926 204 36 16.7 16.7 NUM crl-14926 204 37 49.3 49.3 NUM crl-14926 204 38 42.9 42.9 NUM crl-14926 204 39 38.5 38.5 NUM crl-14926 204 40 1 1 NUM crl-14926 204 41 - - SYM crl-14926 204 42 20 20 NUM crl-14926 204 43 43.9 43.9 NUM crl-14926 204 44 46.7 46.7 NUM crl-14926 204 45 35.7 35.7 NUM crl-14926 204 46 25.4 25.4 NUM crl-14926 204 47 53.6 53.6 NUM crl-14926 204 48 7.7 7.7 NUM crl-14926 204 49 21 21 NUM crl-14926 204 50 - - SYM crl-14926 204 51 40 40 NUM crl-14926 204 52 4.1 4.1 NUM crl-14926 204 53 4.2 4.2 NUM crl-14926 204 54 9.3 9.3 NUM crl-14926 204 55 6.6 6.6 NUM crl-14926 204 56 0.0 0.0 NUM crl-14926 204 57 0.0 0.0 NUM crl-14926 204 58 41 41 NUM crl-14926 204 59 - - SYM crl-14926 204 60 100 100 NUM crl-14926 204 61 7.8 7.8 NUM crl-14926 204 62 1.8 1.8 NUM crl-14926 204 63 10.9 10.9 NUM crl-14926 204 64 2.4 2.4 NUM crl-14926 204 65 3.6 3.6 NUM crl-14926 204 66 0.0 0.0 NUM crl-14926 204 67 101 101 NUM crl-14926 204 68 - - SYM crl-14926 204 69 1,000 1,000 NUM crl-14926 204 70 9.3 9.3 NUM crl-14926 204 71 6.5 6.5 NUM crl-14926 204 72 17.8 17.8 NUM crl-14926 204 73 7.2 7.2 NUM crl-14926 204 74 0.0 0.0 NUM crl-14926 204 75 7.7 7.7 NUM crl-14926 204 76 1,001 1,001 NUM crl-14926 204 77 - - SYM crl-14926 204 78 5,000 5,000 NUM crl-14926 204 79 3.0 3.0 NUM crl-14926 204 80 0.6 0.6 NUM crl-14926 204 81 8.9 8.9 NUM crl-14926 204 82 8.5 8.5 NUM crl-14926 204 83 0.0 0.0 NUM crl-14926 204 84 46.2 46.2 NUM crl-14926 204 85 over over ADP crl-14926 204 86 5,000 5,000 NUM crl-14926 204 87 0.4 0.4 NUM crl-14926 204 88 0.4 0.4 NUM crl-14926 204 89 0.8 0.8 NUM crl-14926 204 90 0.6 0.6 NUM crl-14926 204 91 0.0 0.0 NUM crl-14926 204 92 0.0 0.0 NUM crl-14926 204 93 total total NOUN crl-14926 204 94 100.1 100.1 NUM crl-14926 204 95 100.0 100.0 NUM crl-14926 204 96 100.1 100.1 NUM crl-14926 204 97 100.0 100.0 NUM crl-14926 204 98 100.1 100.1 NUM crl-14926 204 99 100.1 100.1 NUM crl-14926 204 100 note note NOUN crl-14926 204 101 : : PUNCT crl-14926 204 102 from from ADP crl-14926 204 103 transaction transaction NOUN crl-14926 204 104 logs log NOUN crl-14926 204 105 of of ADP crl-14926 204 106 march march PROPN crl-14926 204 107 4 4 NUM crl-14926 204 108 , , PUNCT crl-14926 204 109 1993 1993 NUM crl-14926 204 110 , , PUNCT crl-14926 204 111 thursday thursday PROPN crl-14926 204 112 3 3 NUM crl-14926 204 113 - - SYM crl-14926 204 114 4 4 NUM crl-14926 204 115 p p NOUN crl-14926 204 116 .m .m NOUN crl-14926 204 117 . . PUNCT crl-14926 205 1 ; ; PUNCT crl-14926 205 2 march march PROPN crl-14926 205 3 16 16 NUM crl-14926 205 4 , , PUNCT crl-14926 205 5 1993 1993 NUM crl-14926 205 6 , , PUNCT crl-14926 205 7 tuesday tuesday PROPN crl-14926 205 8 10 10 NUM crl-14926 205 9 - - SYM crl-14926 205 10 11 11 NUM crl-14926 205 11 a.m. a.m. ADV crl-14926 205 12 ; ; PUNCT crl-14926 205 13 march march PROPN crl-14926 205 14 16 16 NUM crl-14926 205 15 , , PUNCT crl-14926 205 16 1993 1993 NUM crl-14926 205 17 , , PUNCT crl-14926 205 18 tuesday tuesday PROPN crl-14926 205 19 2 2 NUM crl-14926 205 20 - - SYM crl-14926 205 21 3 3 NUM crl-14926 205 22 p.m. p.m. NOUN crl-14926 205 23 of of ADP crl-14926 205 24 the the DET crl-14926 205 25 1,560 1,560 NUM crl-14926 205 26 total total ADJ crl-14926 205 27 transactions transaction NOUN crl-14926 205 28 , , PUNCT crl-14926 205 29 37.6 37.6 NUM crl-14926 205 30 % % NOUN crl-14926 205 31 resulted result VERB crl-14926 205 32 in in ADP crl-14926 205 33 no no DET crl-14926 205 34 hits hit NOUN crl-14926 205 35 ; ; PUNCT crl-14926 205 36 37.4 37.4 NUM crl-14926 205 37 % % NOUN crl-14926 205 38 resulted result VERB crl-14926 205 39 in in ADP crl-14926 205 40 1 1 NUM crl-14926 205 41 - - SYM crl-14926 205 42 20 20 NUM crl-14926 205 43 hits hit NOUN crl-14926 205 44 ; ; PUNCT crl-14926 205 45 5.7 5.7 NUM crl-14926 205 46 % % NOUN crl-14926 205 47 , , PUNCT crl-14926 205 48 in in ADP crl-14926 205 49 21 21 NUM crl-14926 205 50 - - SYM crl-14926 205 51 40 40 NUM crl-14926 205 52 hits hit NOUN crl-14926 205 53 ; ; PUNCT crl-14926 205 54 4.6 4.6 NUM crl-14926 205 55 % % NOUN crl-14926 205 56 , , PUNCT crl-14926 205 57 in in ADP crl-14926 205 58 41 41 NUM crl-14926 205 59 - - SYM crl-14926 205 60 100 100 NUM crl-14926 205 61 hits hit NOUN crl-14926 205 62 ; ; PUNCT crl-14926 205 63 9.0 9.0 NUM crl-14926 205 64 % % NOUN crl-14926 205 65 , , PUNCT crl-14926 205 66 in in ADP crl-14926 205 67 101 101 NUM crl-14926 205 68 - - SYM crl-14926 205 69 1,000 1,000 NUM crl-14926 205 70 hits hit NOUN crl-14926 205 71 ; ; PUNCT crl-14926 205 72 5.3 5.3 NUM crl-14926 205 73 % % NOUN crl-14926 205 74 , , PUNCT crl-14926 205 75 in in ADP crl-14926 205 76 1,001 1,001 NUM crl-14926 205 77 - - SYM crl-14926 205 78 5,000 5,000 NUM crl-14926 205 79 hits hit NOUN crl-14926 205 80 ; ; PUNCT crl-14926 205 81 and and CCONJ crl-14926 205 82 0.5 0.5 NUM crl-14926 205 83 % % NOUN crl-14926 205 84 , , PUNCT crl-14926 205 85 in in ADP crl-14926 205 86 over over ADP crl-14926 205 87 5,000 5,000 NUM crl-14926 205 88 hits hit NOUN crl-14926 205 89 . . PUNCT crl-14926 206 1 subject subject PROPN crl-14926 206 2 , , PUNCT crl-14926 206 3 title title NOUN crl-14926 206 4 , , PUNCT crl-14926 206 5 keyword keyword NOUN crl-14926 206 6 , , PUNCT crl-14926 206 7 and and CCONJ crl-14926 206 8 author author NOUN crl-14926 206 9 were be AUX crl-14926 206 10 by by ADP crl-14926 206 11 far far ADV crl-14926 206 12 the the DET crl-14926 206 13 most most ADV crl-14926 206 14 frequently frequently ADV crl-14926 206 15 used use VERB crl-14926 206 16 features feature NOUN crl-14926 206 17 . . PUNCT crl-14926 207 1 of of ADP crl-14926 207 2 these these DET crl-14926 207 3 four four NUM crl-14926 207 4 , , PUNCT crl-14926 207 5 a a DET crl-14926 207 6 greater great ADJ crl-14926 207 7 percent percent NOUN crl-14926 207 8 of of ADP crl-14926 207 9 patrons patron NOUN crl-14926 207 10 had have VERB crl-14926 207 11 some some DET crl-14926 207 12 or or CCONJ crl-14926 207 13 considerable considerable ADJ crl-14926 207 14 difficulty difficulty NOUN crl-14926 207 15 with with ADP crl-14926 207 16 subject subject ADJ crl-14926 207 17 heading heading NOUN crl-14926 207 18 searching searching NOUN crl-14926 207 19 , , PUNCT crl-14926 207 20 followed follow VERB crl-14926 207 21 by by ADP crl-14926 207 22 author author NOUN crl-14926 207 23 searching search VERB crl-14926 207 24 . . PUNCT crl-14926 208 1 of of ADP crl-14926 208 2 those those PRON crl-14926 208 3 observed observe VERB crl-14926 208 4 having have VERB crl-14926 208 5 considerable considerable ADJ crl-14926 208 6 difficulty difficulty NOUN crl-14926 208 7 , , PUNCT crl-14926 208 8 while while SCONJ crl-14926 208 9 the the DET crl-14926 208 10 largest large ADJ crl-14926 208 11 number number NOUN crl-14926 208 12 ( ( PUNCT crl-14926 208 13 seven seven NUM crl-14926 208 14 ) ) PUNCT crl-14926 208 15 were be AUX crl-14926 208 16 in in ADP crl-14926 208 17 the the DET crl-14926 208 18 category category NOUN crl-14926 208 19 of of ADP crl-14926 208 20 subject subject ADJ crl-14926 208 21 headings heading NOUN crl-14926 208 22 , , PUNCT crl-14926 208 23 as as ADP crl-14926 208 24 a a DET crl-14926 208 25 percentage percentage NOUN crl-14926 208 26 of of ADP crl-14926 208 27 the the DET crl-14926 208 28 total total ADJ crl-14926 208 29 searches search NOUN crl-14926 208 30 in in ADP crl-14926 208 31 a a DET crl-14926 208 32 category category NOUN crl-14926 208 33 , , PUNCT crl-14926 208 34 about about ADV crl-14926 208 35 21 21 NUM crl-14926 208 36 percent percent NOUN crl-14926 208 37 ( ( PUNCT crl-14926 208 38 five five NUM crl-14926 208 39 of of ADP crl-14926 208 40 twentyfour twentyfour NOUN crl-14926 208 41 ) ) PUNCT crl-14926 208 42 of of ADP crl-14926 208 43 those those DET crl-14926 208 44 attempting attempt VERB crl-14926 208 45 author author NOUN crl-14926 208 46 searches search NOUN crl-14926 208 47 were be AUX crl-14926 208 48 observed observe VERB crl-14926 208 49 experiencing experience VERB crl-14926 208 50 considerable considerable ADJ crl-14926 208 51 difficulty difficulty NOUN crl-14926 208 52 . . PUNCT crl-14926 209 1 fourteen fourteen NUM crl-14926 209 2 percent percent NOUN crl-14926 209 3 ( ( PUNCT crl-14926 209 4 seven seven NUM crl-14926 209 5 of of ADP crl-14926 209 6 fifty fifty NUM crl-14926 209 7 ) ) PUNCT crl-14926 209 8 of of ADP crl-14926 209 9 those those DET crl-14926 209 10 attempting attempt VERB crl-14926 209 11 subject subject NOUN crl-14926 209 12 heading heading NOUN crl-14926 209 13 searches search NOUN crl-14926 209 14 were be AUX crl-14926 209 15 observed observe VERB crl-14926 209 16 experiencing experience VERB crl-14926 209 17 considerable considerable ADJ crl-14926 209 18 difficulty difficulty NOUN crl-14926 209 19 . . PUNCT crl-14926 210 1 although although SCONJ crl-14926 210 2 ethnicity ethnicity NOUN crl-14926 210 3 was be AUX crl-14926 210 4 not not PART crl-14926 210 5 significantly significantly ADV crl-14926 210 6 associated associate VERB crl-14926 210 7 with with ADP crl-14926 210 8 user user NOUN crl-14926 210 9 reports report NOUN crl-14926 210 10 of of ADP crl-14926 210 11 online online ADJ crl-14926 210 12 catalog catalog NOUN crl-14926 210 13 searching search VERB crl-14926 210 14 success success NOUN crl-14926 210 15 , , PUNCT crl-14926 210 16 a a DET crl-14926 210 17 greater great ADJ crl-14926 210 18 proportion proportion NOUN crl-14926 210 19 of of ADP crl-14926 210 20 whites white NOUN crl-14926 210 21 ( ( PUNCT crl-14926 210 22 35 35 NUM crl-14926 210 23 percent percent NOUN crl-14926 210 24 ) ) PUNCT crl-14926 210 25 used use VERB crl-14926 210 26 keyword keyword PROPN crl-14926 210 27 searching search VERB crl-14926 210 28 than than ADP crl-14926 210 29 people people NOUN crl-14926 210 30 from from ADP crl-14926 210 31 other other ADJ crl-14926 210 32 backgrounds background NOUN crl-14926 210 33 ( ( PUNCT crl-14926 210 34 about about ADV crl-14926 210 35 19 19 NUM crl-14926 210 36 percent percent NOUN crl-14926 210 37 ) ) PUNCT crl-14926 210 38 . . PUNCT crl-14926 211 1 this this DET crl-14926 211 2 difference difference NOUN crl-14926 211 3 was be AUX crl-14926 211 4 significant significant ADJ crl-14926 211 5 ( ( PUNCT crl-14926 211 6 xl xl PROPN crl-14926 211 7 = = X crl-14926 211 8 9.63 9.63 NUM crl-14926 211 9 , , PUNCT crl-14926 211 10 df df PROPN crl-14926 211 11 = = PROPN crl-14926 211 12 3 3 NUM crl-14926 211 13 , , PUNCT crl-14926 211 14 p p NOUN crl-14926 211 15 = = NOUN crl-14926 211 16 .022 .022 NUM crl-14926 211 17 ) ) PUNCT crl-14926 211 18 . . PUNCT crl-14926 212 1 a a DET crl-14926 212 2 study study NOUN crl-14926 212 3 of of ADP crl-14926 212 4 three three NUM crl-14926 212 5 hours hour NOUN crl-14926 212 6 of of ADP crl-14926 212 7 transaction transaction NOUN crl-14926 212 8 logs log NOUN crl-14926 212 9 from from ADP crl-14926 212 10 march march PROPN crl-14926 212 11 1993 1993 NUM crl-14926 212 12 provides provide VERB crl-14926 212 13 further further ADJ crl-14926 212 14 evidence evidence NOUN crl-14926 212 15 of of ADP crl-14926 212 16 the the DET crl-14926 212 17 difficulties difficulty NOUN crl-14926 212 18 users user NOUN crl-14926 212 19 experience experience VERB crl-14926 212 20 in in ADP crl-14926 212 21 searching search VERB crl-14926 212 22 by by ADP crl-14926 212 23 subject subject NOUN crl-14926 212 24 heading heading NOUN crl-14926 212 25 . . PUNCT crl-14926 213 1 as as SCONJ crl-14926 213 2 illustrated illustrate VERB crl-14926 213 3 in in ADP crl-14926 213 4 table table NOUN crl-14926 213 5 10 10 NUM crl-14926 213 6 , , PUNCT crl-14926 213 7 subject subject ADJ crl-14926 213 8 heading heading NOUN crl-14926 213 9 searches search NOUN crl-14926 213 10 were be AUX crl-14926 213 11 much much ADV crl-14926 213 12 more more ADV crl-14926 213 13 likely likely ADJ crl-14926 213 14 to to PART crl-14926 213 15 result result VERB crl-14926 213 16 in in ADP crl-14926 213 17 no no DET crl-14926 213 18 retrievals retrieval NOUN crl-14926 213 19 of of ADP crl-14926 213 20 titles title NOUN crl-14926 213 21 than than ADP crl-14926 213 22 keyword keyword PROPN crl-14926 213 23 searches search NOUN crl-14926 213 24 ( ( PUNCT crl-14926 213 25 49 49 NUM crl-14926 213 26 percent percent NOUN crl-14926 213 27 of of ADP crl-14926 213 28 all all DET crl-14926 213 29 subject subject ADJ crl-14926 213 30 heading heading NOUN crl-14926 213 31 searches search NOUN crl-14926 213 32 versus versus ADP crl-14926 213 33 about about ADV crl-14926 213 34 17 17 NUM crl-14926 213 35 percent percent NOUN crl-14926 213 36 of of ADP crl-14926 213 37 all all DET crl-14926 213 38 keyword keyword NOUN crl-14926 213 39 searches search NOUN crl-14926 213 40 ) ) PUNCT crl-14926 213 41 . . PUNCT crl-14926 214 1 490 490 NUM crl-14926 214 2 college college PROPN crl-14926 214 3 & & CCONJ crl-14926 214 4 research research PROPN crl-14926 214 5 libraries library NOUN crl-14926 214 6 november november PROPN crl-14926 214 7 1994 1994 NUM crl-14926 214 8 table table NOUN crl-14926 214 9 11 11 NUM crl-14926 214 10 online online ADJ crl-14926 214 11 catalog catalog NOUN crl-14926 214 12 limit limit NOUN crl-14926 214 13 and and CCONJ crl-14926 214 14 expand expand VERB crl-14926 214 15 features feature NOUN crl-14926 214 16 used use VERB crl-14926 214 17 transaction transaction NOUN crl-14926 214 18 log log PROPN crl-14926 214 19 % % NOUN crl-14926 214 20 sample sample NOUN crl-14926 214 21 study study PROPN crl-14926 214 22 sample sample NOUN crl-14926 214 23 study study PROPN crl-14926 214 24 % % NOUN crl-14926 214 25 ( ( PUNCT crl-14926 214 26 n n CCONJ crl-14926 214 27 = = X crl-14926 214 28 93,156 93,156 NUM crl-14926 214 29 ( ( PUNCT crl-14926 214 30 n n ADP crl-14926 214 31 = = X crl-14926 214 32 93 93 NUM crl-14926 214 33 ) ) PUNCT crl-14926 214 34 ( ( PUNCT crl-14926 214 35 n= n= PROPN crl-14926 214 36 93 93 NUM crl-14926 214 37 searches search NOUN crl-14926 214 38 ) ) PUNCT crl-14926 214 39 limit limit VERB crl-14926 214 40 features feature NOUN crl-14926 214 41 limit limit NOUN crl-14926 214 42 to to ADP crl-14926 214 43 words word NOUN crl-14926 214 44 in in ADP crl-14926 214 45 subject subject ADJ crl-14926 214 46 5 5 NUM crl-14926 214 47 5.4 5.4 NUM crl-14926 214 48 limit limit NOUN crl-14926 214 49 to to PART crl-14926 214 50 publisher publisher VERB crl-14926 214 51 2 2 NUM crl-14926 214 52 2.2 2.2 NUM crl-14926 214 53 limit limit NOUN crl-14926 214 54 - - PUNCT crl-14926 214 55 any any DET crl-14926 214 56 2.4 2.4 NUM crl-14926 214 57 expand expand NOUN crl-14926 214 58 features feature NOUN crl-14926 214 59 show show VERB crl-14926 214 60 items item NOUN crl-14926 214 61 nearby nearby ADV crl-14926 214 62 on on ADP crl-14926 214 63 shelf shelf NOUN crl-14926 214 64 6 6 NUM crl-14926 214 65 6.5 6.5 NUM crl-14926 214 66 2.5 2.5 NUM crl-14926 214 67 show show NOUN crl-14926 214 68 items item NOUN crl-14926 214 69 with with ADP crl-14926 214 70 same same ADJ crl-14926 214 71 subject subject NOUN crl-14926 214 72 4 4 NUM crl-14926 214 73 4.3 4.3 NUM crl-14926 214 74 1.4 1.4 NUM crl-14926 214 75 same same ADJ crl-14926 214 76 search search NOUN crl-14926 214 77 as as ADP crl-14926 214 78 word word NOUN crl-14926 214 79 search search NOUN crl-14926 214 80 3 3 NUM crl-14926 214 81 3.2 3.2 NUM crl-14926 214 82 1.3 1.3 NUM crl-14926 214 83 table table NOUN crl-14926 214 84 12 12 NUM crl-14926 214 85 locating locate VERB crl-14926 214 86 materials material NOUN crl-14926 214 87 in in ADP crl-14926 214 88 the the DET crl-14926 214 89 online online ADJ crl-14926 214 90 catalog catalog NOUN crl-14926 214 91 rfai rfai VERB crl-14926 214 92 locating locate VERB crl-14926 214 93 materials material NOUN crl-14926 214 94 # # NOUN crl-14926 214 95 of of ADP crl-14926 214 96 users user NOUN crl-14926 214 97 yes yes INTJ crl-14926 214 98 , , PUNCT crl-14926 214 99 just just ADV crl-14926 214 100 what what PRON crl-14926 214 101 wanted want VERB crl-14926 214 102 18 18 NUM crl-14926 214 103 yes yes INTJ crl-14926 214 104 , , PUNCT crl-14926 214 105 with with ADP crl-14926 214 106 limitations limitation NOUN crl-14926 214 107 8 8 NUM crl-14926 214 108 yes yes INTJ crl-14926 214 109 , , PUNCT crl-14926 214 110 not not PART crl-14926 214 111 looked look VERB crl-14926 214 112 for for ADP crl-14926 214 113 but but CCONJ crl-14926 214 114 help3 help3 NOUN crl-14926 214 115 ful ful PROPN crl-14926 215 1 yes yes INTJ crl-14926 215 2 , , PUNCT crl-14926 215 3 but but CCONJ crl-14926 215 4 not not PART crl-14926 215 5 really really ADV crl-14926 215 6 what what PRON crl-14926 215 7 1 1 NUM crl-14926 215 8 wanted want VERB crl-14926 215 9 only only ADV crl-14926 215 10 partly partly ADV crl-14926 215 11 3 3 NUM crl-14926 215 12 no no DET crl-14926 215 13 5 5 NUM crl-14926 215 14 total total NOUN crl-14926 215 15 38 38 NUM crl-14926 215 16 librarians librarian NOUN crl-14926 215 17 also also ADV crl-14926 215 18 observed observe VERB crl-14926 215 19 other other ADJ crl-14926 215 20 options option NOUN crl-14926 215 21 that that PRON crl-14926 215 22 patrons patron NOUN crl-14926 215 23 used use VERB crl-14926 215 24 . . PUNCT crl-14926 216 1 at at ADP crl-14926 216 2 the the DET crl-14926 216 3 bottom bottom NOUN crl-14926 216 4 of of ADP crl-14926 216 5 the the DET crl-14926 216 6 online online ADJ crl-14926 216 7 catalog catalog NOUN crl-14926 216 8 screen screen NOUN crl-14926 216 9 , , PUNCT crl-14926 216 10 users user NOUN crl-14926 216 11 may may AUX crl-14926 216 12 select select VERB crl-14926 216 13 , , PUNCT crl-14926 216 14 among among ADP crl-14926 216 15 other other ADJ crl-14926 216 16 choices choice NOUN crl-14926 216 17 , , PUNCT crl-14926 216 18 options option NOUN crl-14926 216 19 that that PRON crl-14926 216 20 will will AUX crl-14926 216 21 either either CCONJ crl-14926 216 22 narrow narrow ADJ crl-14926 216 23 ( ( PUNCT crl-14926 216 24 limit limit NOUN crl-14926 216 25 ) ) PUNCT crl-14926 216 26 or or CCONJ crl-14926 216 27 expand expand VERB crl-14926 216 28 their their PRON crl-14926 216 29 search search NOUN crl-14926 216 30 . . PUNCT crl-14926 217 1 slightly slightly ADV crl-14926 217 2 fewer few ADJ crl-14926 217 3 than than ADP crl-14926 217 4 half half DET crl-14926 217 5 ofthe ofthe ADJ crl-14926 217 6 participants participant NOUN crl-14926 217 7 found find VERB crl-14926 217 8 exactly exactly ADV crl-14926 217 9 what what PRON crl-14926 217 10 they they PRON crl-14926 217 11 wished wish VERB crl-14926 217 12 to to PART crl-14926 217 13 find find VERB crl-14926 217 14 . . PUNCT crl-14926 218 1 only only ADV crl-14926 218 2 seven seven NUM crl-14926 218 3 of of ADP crl-14926 218 4 the the DET crl-14926 218 5 ninety ninety NUM crl-14926 218 6 - - PUNCT crl-14926 218 7 three three NUM crl-14926 218 8 persons person NOUN crl-14926 218 9 made make VERB crl-14926 218 10 use use NOUN crl-14926 218 11 of of ADP crl-14926 218 12 the the DET crl-14926 218 13 powerful powerful ADJ crl-14926 218 14 " " PUNCT crl-14926 218 15 limit limit NOUN crl-14926 218 16 " " PUNCT crl-14926 218 17 feature feature NOUN crl-14926 218 18 to to PART crl-14926 218 19 narrow narrow VERB crl-14926 218 20 or or CCONJ crl-14926 218 21 refine refine VERB crl-14926 218 22 their their PRON crl-14926 218 23 search search NOUN crl-14926 218 24 ( ( PUNCT crl-14926 218 25 table table NOUN crl-14926 218 26 11 11 NUM crl-14926 218 27 ) ) PUNCT crl-14926 218 28 . . PUNCT crl-14926 219 1 analysis analysis NOUN crl-14926 219 2 of of ADP crl-14926 219 3 the the DET crl-14926 219 4 transaction transaction NOUN crl-14926 219 5 logs log VERB crl-14926 219 6 for for ADP crl-14926 219 7 three three NUM crl-14926 219 8 weeks week NOUN crl-14926 219 9 in in ADP crl-14926 219 10 march march PROPN crl-14926 219 11 also also ADV crl-14926 219 12 revealed reveal VERB crl-14926 219 13 that that SCONJ crl-14926 219 14 the the DET crl-14926 219 15 limit limit NOUN crl-14926 219 16 and and CCONJ crl-14926 219 17 expand expand VERB crl-14926 219 18 features feature NOUN crl-14926 219 19 were be AUX crl-14926 219 20 very very ADV crl-14926 219 21 rarely rarely ADV crl-14926 219 22 used use VERB crl-14926 219 23 in in ADP crl-14926 219 24 searches search NOUN crl-14926 219 25 . . PUNCT crl-14926 220 1 none none NOUN crl-14926 220 2 of of ADP crl-14926 220 3 the the DET crl-14926 220 4 patrons patron NOUN crl-14926 220 5 observed observe VERB crl-14926 220 6 used use VERB crl-14926 220 7 online online ADJ crl-14926 220 8 catalog catalog NOUN crl-14926 220 9 study study NOUN crl-14926 220 10 % % NOUN crl-14926 220 11 # # NOUN crl-14926 220 12 of of ADP crl-14926 220 13 users user NOUN crl-14926 220 14 % % VERB crl-14926 220 15 47.4 47.4 NUM crl-14926 220 16 34 34 NUM crl-14926 220 17 45.9 45.9 NUM crl-14926 220 18 21.1 21.1 NUM crl-14926 220 19 18 18 NUM crl-14926 220 20 24.3 24.3 NUM crl-14926 220 21 7.9 7.9 NUM crl-14926 220 22 5 5 NUM crl-14926 220 23 6.8 6.8 NUM crl-14926 220 24 2.6 2.6 NUM crl-14926 220 25 2 2 NUM crl-14926 220 26 2.7 2.7 NUM crl-14926 220 27 7.9 7.9 NUM crl-14926 220 28 7 7 NUM crl-14926 220 29 9.5 9.5 NUM crl-14926 220 30 13.2 13.2 NUM crl-14926 220 31 8 8 NUM crl-14926 220 32 10.8 10.8 NUM crl-14926 220 33 100.1 100.1 NUM crl-14926 220 34 74 74 NUM crl-14926 220 35 100.0 100.0 NUM crl-14926 220 36 " " PUNCT crl-14926 220 37 limit limit NOUN crl-14926 220 38 to to ADP crl-14926 220 39 words word NOUN crl-14926 220 40 in in ADP crl-14926 220 41 title title NOUN crl-14926 220 42 , , PUNCT crl-14926 220 43 " " PUNCT crl-14926 220 44 which which PRON crl-14926 220 45 is be AUX crl-14926 220 46 particularly particularly ADV crl-14926 220 47 useful useful ADJ crl-14926 220 48 in in ADP crl-14926 220 49 locating locate VERB crl-14926 220 50 a a DET crl-14926 220 51 relatively relatively ADV crl-14926 220 52 new new ADJ crl-14926 220 53 term term NOUN crl-14926 220 54 or or CCONJ crl-14926 220 55 phrase phrase NOUN crl-14926 220 56 or or CCONJ crl-14926 220 57 one one NUM crl-14926 220 58 in in ADP crl-14926 220 59 common common ADJ crl-14926 220 60 usage usage NOUN crl-14926 220 61 in in ADP crl-14926 220 62 a a DET crl-14926 220 63 particular particular ADJ crl-14926 220 64 field field NOUN crl-14926 220 65 but but CCONJ crl-14926 220 66 which which PRON crl-14926 220 67 is be AUX crl-14926 220 68 not not PART crl-14926 220 69 reflected reflect VERB crl-14926 220 70 in in ADP crl-14926 220 71 the the DET crl-14926 220 72 library library NOUN crl-14926 220 73 of of ADP crl-14926 220 74 congress congress PROPN crl-14926 220 75 subject subject PROPN crl-14926 220 76 headings heading NOUN crl-14926 220 77 . . PUNCT crl-14926 221 1 limit limit VERB crl-14926 221 2 by by ADP crl-14926 221 3 words word NOUN crl-14926 221 4 in in ADP crl-14926 221 5 author author NOUN crl-14926 221 6 , , PUNCT crl-14926 221 7 year year NOUN crl-14926 221 8 of of ADP crl-14926 221 9 publication publication NOUN crl-14926 221 10 , , PUNCT crl-14926 221 11 material material NOUN crl-14926 221 12 type type NOUN crl-14926 221 13 , , PUNCT crl-14926 221 14 and and CCONJ crl-14926 221 15 language language NOUN crl-14926 221 16 was be AUX crl-14926 221 17 not not PART crl-14926 221 18 observed observe VERB crl-14926 221 19 being be AUX crl-14926 221 20 used use VERB crl-14926 221 21 by by ADP crl-14926 221 22 any any DET crl-14926 221 23 users user NOUN crl-14926 221 24 in in ADP crl-14926 221 25 this this DET crl-14926 221 26 sample sample NOUN crl-14926 221 27 . . PUNCT crl-14926 222 1 a a DET crl-14926 222 2 feature feature NOUN crl-14926 222 3 frequently frequently ADV crl-14926 222 4 used use VERB crl-14926 222 5 by by ADP crl-14926 222 6 sjsu sjsu PROPN crl-14926 222 7 librarians librarians PROPN crl-14926 222 8 to to PART crl-14926 222 9 locate locate VERB crl-14926 222 10 periodical periodical ADJ crl-14926 222 11 records record NOUN crl-14926 222 12 among among ADP crl-14926 222 13 multiple multiple ADJ crl-14926 222 14 hits hit NOUN crl-14926 222 15 , , PUNCT crl-14926 222 16 such such ADJ crl-14926 222 17 as as ADP crl-14926 222 18 life life NOUN crl-14926 222 19 , , PUNCT crl-14926 222 20 is be AUX crl-14926 222 21 the the DET crl-14926 222 22 limit limit NOUN crl-14926 222 23 by by ADP crl-14926 222 24 where where SCONJ crl-14926 222 25 item item NOUN crl-14926 222 26 is be AUX crl-14926 222 27 located locate VERB crl-14926 222 28 , , PUNCT crl-14926 222 29 permitting permit VERB crl-14926 222 30 limiting limit VERB crl-14926 222 31 to to ADP crl-14926 222 32 periodical periodical ADJ crl-14926 222 33 records record NOUN crl-14926 222 34 . . PUNCT crl-14926 223 1 this this DET crl-14926 223 2 feature feature NOUN crl-14926 223 3 was be AUX crl-14926 223 4 not not PART crl-14926 223 5 used use VERB crl-14926 223 6 by by ADP crl-14926 223 7 the the DET crl-14926 223 8 study study NOUN crl-14926 223 9 group group NOUN crl-14926 223 10 . . PUNCT crl-14926 224 1 analysis analysis NOUN crl-14926 224 2 of of ADP crl-14926 224 3 transaction transaction NOUN crl-14926 224 4 logs log VERB crl-14926 224 5 from from ADP crl-14926 224 6 three three NUM crl-14926 224 7 hours hour NOUN crl-14926 224 8 in in ADP crl-14926 224 9 march march PROPN crl-14926 224 10 revealed reveal VERB crl-14926 224 11 that that SCONJ crl-14926 224 12 of of ADP crl-14926 224 13 1,560 1,560 NUM crl-14926 224 14 total total ADJ crl-14926 224 15 searches search NOUN crl-14926 224 16 , , PUNCT crl-14926 224 17 19 19 NUM crl-14926 224 18 percent percent NOUN crl-14926 224 19 resulted result VERB crl-14926 224 20 in in ADP crl-14926 224 21 over over ADP crl-14926 224 22 forty forty NUM crl-14926 224 23 hits hit NOUN crl-14926 224 24 ( ( PUNCT crl-14926 224 25 table table NOUN crl-14926 224 26 10 10 NUM crl-14926 224 27 ) ) PUNCT crl-14926 224 28 ; ; PUNCT crl-14926 224 29 few few ADJ crl-14926 224 30 people people NOUN crl-14926 224 31 wish wish VERB crl-14926 224 32 to to PART crl-14926 224 33 browse browse VERB crl-14926 224 34 that that SCONJ crl-14926 224 35 many many ADJ crl-14926 224 36 titles title NOUN crl-14926 224 37 . . PUNCT crl-14926 225 1 these these DET crl-14926 225 2 results result NOUN crl-14926 225 3 suggest suggest VERB crl-14926 225 4 that that SCONJ crl-14926 225 5 the the DET crl-14926 225 6 limit limit NOUN crl-14926 225 7 feature feature NOUN crl-14926 225 8 has have VERB crl-14926 225 9 patron patron NOUN crl-14926 225 10 online online ADJ crl-14926 225 11 catalog catalog NOUN crl-14926 225 12 success success NOUN crl-14926 225 13 491 491 NUM crl-14926 225 14 table13 table13 NOUN crl-14926 225 15 satisfaction satisfaction NOUN crl-14926 225 16 with with ADP crl-14926 225 17 online online ADJ crl-14926 225 18 catalog catalog NOUN crl-14926 225 19 search search NOUN crl-14926 225 20 degree degree NOUN crl-14926 225 21 of of ADP crl-14926 225 22 satisfaction satisfaction NOUN crl-14926 225 23 # # NOUN crl-14926 225 24 of of ADP crl-14926 225 25 users user NOUN crl-14926 225 26 yes yes INTJ crl-14926 225 27 , , PUNCT crl-14926 225 28 completely completely ADV crl-14926 225 29 satisfied satisfied ADJ crl-14926 225 30 19 19 NUM crl-14926 225 31 yes yes INTJ crl-14926 225 32 , , PUNCT crl-14926 225 33 mostly mostly ADV crl-14926 225 34 satisfied satisfied ADJ crl-14926 225 35 somewhat somewhat ADV crl-14926 225 36 satisfied satisfied ADJ crl-14926 225 37 16 16 NUM crl-14926 225 38 no no NOUN crl-14926 225 39 , , PUNCT crl-14926 225 40 mostly mostly ADV crl-14926 225 41 dissatisfied dissatisfied ADJ crl-14926 225 42 no no INTJ crl-14926 225 43 , , PUNCT crl-14926 225 44 completely completely ADV crl-14926 225 45 dissatisfied dissatisfied ADJ crl-14926 225 46 2 2 NUM crl-14926 225 47 total total NOUN crl-14926 225 48 37 37 NUM crl-14926 225 49 the the DET crl-14926 225 50 potential potential NOUN crl-14926 225 51 to to PART crl-14926 225 52 assist assist VERB crl-14926 225 53 in in ADP crl-14926 225 54 many many ADJ crl-14926 225 55 additional additional ADJ crl-14926 225 56 searches search NOUN crl-14926 225 57 . . PUNCT crl-14926 226 1 of of ADP crl-14926 226 2 the the DET crl-14926 226 3 eight eight NUM crl-14926 226 4 people people NOUN crl-14926 226 5 who who PRON crl-14926 226 6 reported report VERB crl-14926 226 7 that that SCONJ crl-14926 226 8 they they PRON crl-14926 226 9 found find VERB crl-14926 226 10 nothing nothing PRON crl-14926 226 11 in in ADP crl-14926 226 12 the the DET crl-14926 226 13 online online ADJ crl-14926 226 14 catalog catalog NOUN crl-14926 226 15 , , PUNCT crl-14926 226 16 none none NOUN crl-14926 226 17 had have AUX crl-14926 226 18 used use VERB crl-14926 226 19 the the DET crl-14926 226 20 limit limit NOUN crl-14926 226 21 or or CCONJ crl-14926 226 22 show show VERB crl-14926 226 23 features feature NOUN crl-14926 226 24 . . PUNCT crl-14926 227 1 the the DET crl-14926 227 2 . . PUNCT crl-14926 227 3 number number NOUN crl-14926 227 4 of of ADP crl-14926 227 5 search search NOUN crl-14926 227 6 features feature NOUN crl-14926 227 7 used use VERB crl-14926 227 8 and and CCONJ crl-14926 227 9 the the DET crl-14926 227 10 order order NOUN crl-14926 227 11 in in ADP crl-14926 227 12 which which PRON crl-14926 227 13 they they PRON crl-14926 227 14 were be AUX crl-14926 227 15 used use VERB crl-14926 227 16 were be AUX crl-14926 227 17 observed observe VERB crl-14926 227 18 by by ADP crl-14926 227 19 the the DET crl-14926 227 20 librarians librarians PROPN crl-14926 227 21 . . PUNCT crl-14926 228 1 a a DET crl-14926 228 2 majority majority NOUN crl-14926 228 3 of of ADP crl-14926 228 4 users user NOUN crl-14926 228 5 ( ( PUNCT crl-14926 228 6 63 63 NUM crl-14926 228 7 percent percent NOUN crl-14926 228 8 ) ) PUNCT crl-14926 228 9 used use VERB crl-14926 228 10 only only ADV crl-14926 228 11 one one NUM crl-14926 228 12 search search NOUN crl-14926 228 13 strategy strategy NOUN crl-14926 228 14 . . PUNCT crl-14926 229 1 when when SCONJ crl-14926 229 2 a a DET crl-14926 229 3 single single ADJ crl-14926 229 4 search search NOUN crl-14926 229 5 strategy strategy NOUN crl-14926 229 6 was be AUX crl-14926 229 7 used use VERB crl-14926 229 8 , , PUNCT crl-14926 229 9 subject subject NOUN crl-14926 229 10 headings heading NOUN crl-14926 229 11 were be AUX crl-14926 229 12 much much ADV crl-14926 229 13 more more ADV crl-14926 229 14 likely likely ADJ crl-14926 229 15 to to PART crl-14926 229 16 be be AUX crl-14926 229 17 selected select VERB crl-14926 229 18 ( ( PUNCT crl-14926 229 19 48 48 NUM crl-14926 229 20 percent percent NOUN crl-14926 229 21 ) ) PUNCT crl-14926 229 22 , , PUNCT crl-14926 229 23 with with ADP crl-14926 229 24 title title NOUN crl-14926 229 25 a a DET crl-14926 229 26 distant distant ADJ crl-14926 229 27 second second ADJ crl-14926 229 28 choice choice NOUN crl-14926 229 29 strategy strategy NOUN crl-14926 229 30 ( ( PUNCT crl-14926 229 31 22 22 NUM crl-14926 229 32 percent percent NOUN crl-14926 229 33 ) ) PUNCT crl-14926 229 34 . . PUNCT crl-14926 230 1 a a DET crl-14926 230 2 minority minority NOUN crl-14926 230 3 of of ADP crl-14926 230 4 users user NOUN crl-14926 230 5 ( ( PUNCT crl-14926 230 6 about about ADV crl-14926 230 7 38 38 NUM crl-14926 230 8 percent percent NOUN crl-14926 230 9 ) ) PUNCT crl-14926 230 10 employed employ VERB crl-14926 230 11 multiple multiple ADJ crl-14926 230 12 search search NOUN crl-14926 230 13 features feature NOUN crl-14926 230 14 . . PUNCT crl-14926 231 1 users user NOUN crl-14926 231 2 did do AUX crl-14926 231 3 not not PART crl-14926 231 4 appear appear VERB crl-14926 231 5 to to PART crl-14926 231 6 prefer prefer VERB crl-14926 231 7 one one NUM crl-14926 231 8 search search NOUN crl-14926 231 9 strategy strategy NOUN crl-14926 231 10 over over ADP crl-14926 231 11 others other NOUN crl-14926 231 12 as as ADP crl-14926 231 13 a a DET crl-14926 231 14 most most ADV crl-14926 231 15 frequent frequent ADJ crl-14926 231 16 starting starting NOUN crl-14926 231 17 point point NOUN crl-14926 231 18 . . PUNCT crl-14926 232 1 half half NOUN crl-14926 232 2 of of ADP crl-14926 232 3 the the DET crl-14926 232 4 people people NOUN crl-14926 232 5 employing employ VERB crl-14926 232 6 multiple multiple ADJ crl-14926 232 7 strategies strategy NOUN crl-14926 232 8 used use VERB crl-14926 232 9 only only ADV crl-14926 232 10 two two NUM crl-14926 232 11 search search NOUN crl-14926 232 12 strategies strategy NOUN crl-14926 232 13 . . PUNCT crl-14926 233 1 librarians librarian NOUN crl-14926 233 2 observed observe VERB crl-14926 233 3 the the DET crl-14926 233 4 length length NOUN crl-14926 233 5 of of ADP crl-14926 233 6 time time NOUN crl-14926 233 7 users user NOUN crl-14926 233 8 spent spend VERB crl-14926 233 9 on on ADP crl-14926 233 10 their their PRON crl-14926 233 11 search search NOUN crl-14926 233 12 and and CCONJ crl-14926 233 13 found find VERB crl-14926 233 14 catalog catalog NOUN crl-14926 233 15 search search NOUN crl-14926 233 16 times time NOUN crl-14926 233 17 to to PART crl-14926 233 18 be be AUX crl-14926 233 19 relatively relatively ADV crl-14926 233 20 brief brief ADJ crl-14926 233 21 . . PUNCT crl-14926 234 1 about about ADV crl-14926 234 2 half half NOUN crl-14926 234 3 of of ADP crl-14926 234 4 the the DET crl-14926 234 5 users user NOUN crl-14926 234 6 spent spend VERB crl-14926 234 7 five five NUM crl-14926 234 8 minutes minute NOUN crl-14926 234 9 or or CCONJ crl-14926 234 10 fewer few ADJ crl-14926 234 11 . . PUNCT crl-14926 235 1 the the DET crl-14926 235 2 mean mean ADJ crl-14926 235 3 or or CCONJ crl-14926 235 4 average average ADJ crl-14926 235 5 time time NOUN crl-14926 235 6 is be AUX crl-14926 235 7 eight eight NUM crl-14926 235 8 minutes minute NOUN crl-14926 235 9 ; ; PUNCT crl-14926 235 10 the the DET crl-14926 235 11 most most ADV crl-14926 235 12 common common ADJ crl-14926 235 13 time time NOUN crl-14926 235 14 is be AUX crl-14926 235 15 five five NUM crl-14926 235 16 minutes minute NOUN crl-14926 235 17 ( ( PUNCT crl-14926 235 18 eighteen eighteen NUM crl-14926 235 19 users user NOUN crl-14926 235 20 ) ) PUNCT crl-14926 235 21 ; ; PUNCT crl-14926 235 22 the the DET crl-14926 235 23 median median NOUN crl-14926 235 24 is be AUX crl-14926 235 25 six six NUM crl-14926 235 26 minutes minute NOUN crl-14926 235 27 . . PUNCT crl-14926 236 1 another another DET crl-14926 236 2 question question NOUN crl-14926 236 3 we we PRON crl-14926 236 4 sought seek VERB crl-14926 236 5 to to PART crl-14926 236 6 answer answer VERB crl-14926 236 7 was be AUX crl-14926 236 8 whether whether SCONJ crl-14926 236 9 people people NOUN crl-14926 236 10 found find VERB crl-14926 236 11 what what PRON crl-14926 236 12 they they PRON crl-14926 236 13 wanted want VERB crl-14926 236 14 , , PUNCT crl-14926 236 15 too too ADV crl-14926 236 16 little little ADJ crl-14926 236 17 or or CCONJ crl-14926 236 18 too too ADV crl-14926 236 19 much much ADJ crl-14926 236 20 , , PUNCT crl-14926 236 21 and and CCONJ crl-14926 236 22 how how SCONJ crl-14926 236 23 they they PRON crl-14926 236 24 dealt deal VERB crl-14926 236 25 with with ADP crl-14926 236 26 finding find VERB crl-14926 236 27 too too ADV crl-14926 236 28 little little ADJ crl-14926 236 29 or or CCONJ crl-14926 236 30 too too ADV crl-14926 236 31 much much ADJ crl-14926 236 32 . . PUNCT crl-14926 237 1 information information NOUN crl-14926 237 2 on on ADP crl-14926 237 3 user user NOUN crl-14926 237 4 reports report NOUN crl-14926 237 5 concerning concern VERB crl-14926 237 6 whether whether SCONJ crl-14926 237 7 they they PRON crl-14926 237 8 located locate VERB crl-14926 237 9 just just ADV crl-14926 237 10 what what PRON crl-14926 237 11 they they PRON crl-14926 237 12 wanted want VERB crl-14926 237 13 is be AUX crl-14926 237 14 helpful helpful ADJ crl-14926 237 15 in in ADP crl-14926 237 16 answering answer VERB crl-14926 237 17 this this DET crl-14926 237 18 question question NOUN crl-14926 237 19 . . PUNCT crl-14926 238 1 slightly slightly ADV crl-14926 238 2 fewer few ADJ crl-14926 238 3 than than ADP crl-14926 238 4 half half NOUN crl-14926 238 5 of of ADP crl-14926 238 6 the the DET crl-14926 238 7 participants participant NOUN crl-14926 238 8 found find VERB crl-14926 238 9 ex.actly ex.actly ADV crl-14926 238 10 what what PRON crl-14926 238 11 they they PRON crl-14926 238 12 wished wish VERB crl-14926 238 13 to to PART crl-14926 238 14 find find VERB crl-14926 238 15 . . PUNCT crl-14926 239 1 roughly roughly ADV crl-14926 239 2 the the DET crl-14926 239 3 same same ADJ crl-14926 239 4 proportion proportion NOUN crl-14926 239 5 of of ADP crl-14926 239 6 users user NOUN crl-14926 239 7 found find VERB crl-14926 239 8 some some DET crl-14926 239 9 material material NOUN crl-14926 239 10 they they PRON crl-14926 239 11 could could AUX crl-14926 239 12 use use VERB crl-14926 239 13 , , PUNCT crl-14926 239 14 and and CCONJ crl-14926 239 15 a a DET crl-14926 239 16 small small ADJ crl-14926 239 17 mirfai mirfai NOUN crl-14926 239 18 online online ADJ crl-14926 239 19 catalog catalog NOUN crl-14926 239 20 stu9y stu9y NOUN crl-14926 239 21 % % NOUN crl-14926 239 22 # # NOUN crl-14926 239 23 of of ADP crl-14926 239 24 users user NOUN crl-14926 239 25 % % NOUN crl-14926 239 26 51.4 51.4 NUM crl-14926 239 27 25 25 NUM crl-14926 239 28 32.5 32.5 NUM crl-14926 239 29 40 40 NUM crl-14926 239 30 51.9 51.9 NUM crl-14926 239 31 43.2 43.2 NUM crl-14926 239 32 10 10 NUM crl-14926 239 33 13.0 13.0 NUM crl-14926 239 34 2 2 NUM crl-14926 239 35 2.6 2.6 NUM crl-14926 239 36 0 0 NUM crl-14926 239 37 0.0 0.0 NUM crl-14926 239 38 77 77 NUM crl-14926 239 39 100.0 100.0 NUM crl-14926 239 40 nority nority NOUN crl-14926 239 41 found find VERB crl-14926 239 42 nothing nothing PRON crl-14926 239 43 at at ADV crl-14926 239 44 all all ADV crl-14926 239 45 ( ( PUNCT crl-14926 239 46 table table NOUN crl-14926 239 47 12 12 NUM crl-14926 239 48 ) ) PUNCT crl-14926 239 49 . . PUNCT crl-14926 240 1 in in ADP crl-14926 240 2 comparing compare VERB crl-14926 240 3 patron patron NOUN crl-14926 240 4 reports report NOUN crl-14926 240 5 of of ADP crl-14926 240 6 finding find VERB crl-14926 240 7 materials material NOUN crl-14926 240 8 in in ADP crl-14926 240 9 the the DET crl-14926 240 10 online online ADJ crl-14926 240 11 catalog catalog NOUN crl-14926 240 12 with with ADP crl-14926 240 13 reference reference NOUN crl-14926 240 14 assistance assistance NOUN crl-14926 240 15 ( ( PUNCT crl-14926 240 16 rtai rtai NOUN crl-14926 240 17 ) ) PUNCT crl-14926 240 18 and and CCONJ crl-14926 240 19 without without ADP crl-14926 240 20 reference reference NOUN crl-14926 240 21 assistance assistance NOUN crl-14926 240 22 ( ( PUNCT crl-14926 240 23 online online ADJ crl-14926 240 24 catalog catalog NOUN crl-14926 240 25 study study NOUN crl-14926 240 26 } } PUNCT crl-14926 240 27 , , PUNCT crl-14926 240 28 percentages percentage NOUN crl-14926 240 29 of of ADP crl-14926 240 30 patrons patron NOUN crl-14926 240 31 finding find VERB crl-14926 240 32 just just ADV crl-14926 240 33 what what PRON crl-14926 240 34 was be AUX crl-14926 240 35 wanted want VERB crl-14926 240 36 and and CCONJ crl-14926 240 37 with with ADP crl-14926 240 38 limitations limitation NOUN crl-14926 240 39 are be AUX crl-14926 240 40 remarkably remarkably ADV crl-14926 240 41 similar similar ADJ crl-14926 240 42 . . PUNCT crl-14926 241 1 patron patron NOUN crl-14926 241 2 satisfaction satisfaction NOUN crl-14926 241 3 with with ADP crl-14926 241 4 the the DET crl-14926 241 5 result result NOUN crl-14926 241 6 of of ADP crl-14926 241 7 the the DET crl-14926 241 8 search search NOUN crl-14926 241 9 is be AUX crl-14926 241 10 also also ADV crl-14926 241 11 helpful helpful ADJ crl-14926 241 12 in in ADP crl-14926 241 13 measuring measure VERB crl-14926 241 14 success success NOUN crl-14926 241 15 , , PUNCT crl-14926 241 16 although although SCONJ crl-14926 241 17 satisfaction satisfaction NOUN crl-14926 241 18 may may AUX crl-14926 241 19 be be AUX crl-14926 241 20 a a DET crl-14926 241 21 more more ADV crl-14926 241 22 general general ADJ crl-14926 241 23 measure measure NOUN crl-14926 241 24 involving involve VERB crl-14926 241 25 the the DET crl-14926 241 26 patrons patron NOUN crl-14926 241 27 ' ' PART crl-14926 241 28 general general ADJ crl-14926 241 29 expectations expectation NOUN crl-14926 241 30 of of ADP crl-14926 241 31 the the DET crl-14926 241 32 library library NOUN crl-14926 241 33 . . PUNCT crl-14926 242 1 only only ADV crl-14926 242 2 about about ADV crl-14926 242 3 one one NUM crl-14926 242 4 - - PUNCT crl-14926 242 5 third third NOUN crl-14926 242 6 were be AUX crl-14926 242 7 fully fully ADV crl-14926 242 8 satis satis NOUN crl-14926 242 9 . . PUNCT crl-14926 242 10 : : PUNCT crl-14926 242 11 fled flee VERB crl-14926 242 12 with with ADP crl-14926 242 13 their their PRON crl-14926 242 14 online online ADJ crl-14926 242 15 search search NOUN crl-14926 242 16 result result NOUN crl-14926 242 17 , , PUNCT crl-14926 242 18 fewer few ADJ crl-14926 242 19 than than ADP crl-14926 242 20 those those PRON crl-14926 242 21 who who PRON crl-14926 242 22 reported report VERB crl-14926 242 23 that that SCONJ crl-14926 242 24 they they PRON crl-14926 242 25 found find VERB crl-14926 242 26 just just ADV crl-14926 242 27 what what PRON crl-14926 242 28 they they PRON crl-14926 242 29 wanted want VERB crl-14926 242 30 . . PUNCT crl-14926 243 1 very very ADV crl-14926 243 2 few few ADJ crl-14926 243 3 were be AUX crl-14926 243 4 dissatisfied dissatisfied ADJ crl-14926 243 5 ; ; PUNCT crl-14926 243 6 no no DET crl-14926 243 7 patrons patron NOUN crl-14926 243 8 reported report VERB crl-14926 243 9 that that SCONJ crl-14926 243 10 they they PRON crl-14926 243 11 were be AUX crl-14926 243 12 completely completely ADV crl-14926 243 13 dissatisfied dissatisfied ADJ crl-14926 243 14 ( ( PUNCT crl-14926 243 15 table table NOUN crl-14926 243 16 13 13 NUM crl-14926 243 17 ) ) PUNCT crl-14926 243 18 . . PUNCT crl-14926 244 1 in in ADP crl-14926 244 2 the the DET crl-14926 244 3 case case NOUN crl-14926 244 4 of of ADP crl-14926 244 5 satisfaction satisfaction NOUN crl-14926 244 6 , , PUNCT crl-14926 244 7 a a DET crl-14926 244 8 much much ADV crl-14926 244 9 greater great ADJ crl-14926 244 10 proportion proportion NOUN crl-14926 244 11 of of ADP crl-14926 244 12 patrons patron NOUN crl-14926 244 13 reported report VERB crl-14926 244 14 that that SCONJ crl-14926 244 15 they they PRON crl-14926 244 16 were be AUX crl-14926 244 17 completely completely ADV crl-14926 244 18 satisfied satisfied ADJ crl-14926 244 19 when when SCONJ crl-14926 244 20 they they PRON crl-14926 244 21 used use VERB crl-14926 244 22 the the DET crl-14926 244 23 catalog catalog NOUN crl-14926 244 24 with with ADP crl-14926 244 25 reference reference NOUN crl-14926 244 26 assistance assistance NOUN crl-14926 244 27 ( ( PUNCT crl-14926 244 28 rtai rtai NOUN crl-14926 244 29 } } PUNCT crl-14926 244 30 than than ADP crl-14926 244 31 when when SCONJ crl-14926 244 32 they they PRON crl-14926 244 33 used use VERB crl-14926 244 34 the the DET crl-14926 244 35 catalog catalog NOUN crl-14926 244 36 unassisted unassisted NUM crl-14926 244 37 ( ( PUNCT crl-14926 244 38 online online ADJ crl-14926 244 39 catalog catalog NOUN crl-14926 244 40 study study NOUN crl-14926 244 41 ) ) PUNCT crl-14926 244 42 . . PUNCT crl-14926 245 1 however however ADV crl-14926 245 2 , , PUNCT crl-14926 245 3 this this PRON crl-14926 245 4 could could AUX crl-14926 245 5 be be AUX crl-14926 245 6 because because SCONJ crl-14926 245 7 the the DET crl-14926 245 8 five five NUM crl-14926 245 9 - - PUNCT crl-14926 245 10 point point NOUN crl-14926 245 11 scale scale NOUN crl-14926 245 12 used use VERB crl-14926 245 13 in in ADP crl-14926 245 14 the the DET crl-14926 245 15 online online ADJ crl-14926 245 16 catalog catalog NOUN crl-14926 245 17 study study NOUN crl-14926 245 18 permits permit VERB crl-14926 245 19 users user NOUN crl-14926 245 20 to to PART crl-14926 245 21 select select VERB crl-14926 245 22 an an DET crl-14926 245 23 almost almost ADV crl-14926 245 24 completely completely ADV crl-14926 245 25 satisfied satisfied ADJ crl-14926 245 26 choice choice NOUN crl-14926 245 27 , , PUNCT crl-14926 245 28 whereas whereas SCONJ crl-14926 245 29 the the DET crl-14926 245 30 three three NUM crl-14926 245 31 - - PUNCT crl-14926 245 32 point point NOUN crl-14926 245 33 scale scale NOUN crl-14926 245 34 for for ADP crl-14926 245 35 the the DET crl-14926 245 36 rtai rtai NOUN crl-14926 245 37 does do VERB crl-14926 245 38 not not PART crl-14926 245 39 . . PUNCT crl-14926 246 1 a a DET crl-14926 246 2 concept concept NOUN crl-14926 246 3 important important ADJ crl-14926 246 4 in in ADP crl-14926 246 5 the the DET crl-14926 246 6 understanding understanding NOUN crl-14926 246 7 of of ADP crl-14926 246 8 online online ADJ crl-14926 246 9 catalog catalog NOUN crl-14926 246 10 satisfaction satisfaction NOUN crl-14926 246 11 is be AUX crl-14926 246 12 the the DET crl-14926 246 13 relationship relationship NOUN crl-14926 246 14 between between ADP crl-14926 246 15 a a DET crl-14926 246 16 user user NOUN crl-14926 246 17 's 's PART crl-14926 246 18 expressed express VERB crl-14926 246 19 satisfaction satisfaction NOUN crl-14926 246 20 and and CCONJ crl-14926 246 21 other other ADJ crl-14926 246 22 variables variable NOUN crl-14926 246 23 relating relate VERB crl-14926 246 24 to to ADP crl-14926 246 25 catalog catalog NOUN crl-14926 246 26 use use NOUN crl-14926 246 27 . . PUNCT crl-14926 247 1 patrons patron NOUN crl-14926 247 2 who who PRON crl-14926 247 3 spent spend VERB crl-14926 247 4 a a DET crl-14926 247 5 longer long ADJ crl-14926 247 6 time time NOUN crl-14926 247 7 searching search VERB crl-14926 247 8 in in ADP crl-14926 247 9 the the DET crl-14926 247 10 online online ADJ crl-14926 247 11 catalog catalog NOUN crl-14926 247 12 tended tend VERB crl-14926 247 13 to to PART crl-14926 247 14 be be AUX crl-14926 247 15 more more ADV crl-14926 247 16 satisfied satisfied ADJ crl-14926 247 17 with with ADP crl-14926 247 18 the the DET crl-14926 247 19 online online ADJ crl-14926 247 20 catalog catalog NOUN crl-14926 247 21 ( ( PUNCT crl-14926 247 22 r r NOUN crl-14926 247 23 = = SYM crl-14926 247 24 .23 .23 NUM crl-14926 247 25 , , PUNCT crl-14926 247 26 p p NOUN crl-14926 247 27 = = NOUN crl-14926 247 28 .02 .02 PROPN crl-14926 247 29 ) ) PUNCT crl-14926 247 30 . . PUNCT crl-14926 248 1 however however ADV crl-14926 248 2 , , PUNCT crl-14926 248 3 longer long ADJ crl-14926 248 4 searches search NOUN crl-14926 248 5 were be AUX crl-14926 248 6 not not PART crl-14926 248 7 related relate VERB crl-14926 248 8 to to ADP crl-14926 248 9 492 492 NUM crl-14926 248 10 college college NOUN crl-14926 248 11 & & CCONJ crl-14926 248 12 research research NOUN crl-14926 248 13 libraries library NOUN crl-14926 248 14 whether whether SCONJ crl-14926 248 15 patrons patron NOUN crl-14926 248 16 found find VERB crl-14926 248 17 the the DET crl-14926 248 18 materials material NOUN crl-14926 248 19 they they PRON crl-14926 248 20 wanted want VERB crl-14926 248 21 in in ADP crl-14926 248 22 the the DET crl-14926 248 23 online online ADJ crl-14926 248 24 catalog catalog NOUN crl-14926 248 25 . . PUNCT crl-14926 249 1 the the DET crl-14926 249 2 association association NOUN crl-14926 249 3 between between ADP crl-14926 249 4 satisfaction satisfaction NOUN crl-14926 249 5 with with ADP crl-14926 249 6 the the DET crl-14926 249 7 online online ADJ crl-14926 249 8 catalog catalog NOUN crl-14926 249 9 search search NOUN crl-14926 249 10 and and CCONJ crl-14926 249 11 success success NOUN crl-14926 249 12 in in ADP crl-14926 249 13 finding find VERB crl-14926 249 14 items item NOUN crl-14926 249 15 in in ADP crl-14926 249 16 the the DET crl-14926 249 17 catalog catalog NOUN crl-14926 249 18 is be AUX crl-14926 249 19 a a DET crl-14926 249 20 moderately moderately ADV crl-14926 249 21 strong strong ADJ crl-14926 249 22 relationship relationship NOUN crl-14926 249 23 ( ( PUNCT crl-14926 249 24 r r NOUN crl-14926 249 25 = = SYM crl-14926 249 26 .37 .37 PROPN crl-14926 249 27 , , PUNCT crl-14926 249 28 p p NOUN crl-14926 249 29 = = NOUN crl-14926 249 30 .001 .001 NUM crl-14926 249 31 ) ) PUNCT crl-14926 249 32 ; ; PUNCT crl-14926 249 33 however however ADV crl-14926 249 34 , , PUNCT crl-14926 249 35 much much ADJ crl-14926 249 36 of of ADP crl-14926 249 37 the the DET crl-14926 249 38 satisfaction satisfaction NOUN crl-14926 249 39 rating rating NOUN crl-14926 249 40 can can AUX crl-14926 249 41 not not PART crl-14926 249 42 be be AUX crl-14926 249 43 explained explain VERB crl-14926 249 44 by by ADP crl-14926 249 45 finding find VERB crl-14926 249 46 items item NOUN crl-14926 249 47 in in ADP crl-14926 249 48 the the DET crl-14926 249 49 catalog catalog NOUN crl-14926 249 50 . . PUNCT crl-14926 250 1 locating locate VERB crl-14926 250 2 materials material NOUN crl-14926 250 3 in in ADP crl-14926 250 4 the the DET crl-14926 250 5 online online ADJ crl-14926 250 6 catalog catalog NOUN crl-14926 250 7 and and CCONJ crl-14926 250 8 length length NOUN crl-14926 250 9 of of ADP crl-14926 250 10 the the DET crl-14926 250 11 online online ADJ crl-14926 250 12 catalog catalog NOUN crl-14926 250 13 search search NOUN crl-14926 250 14 accounted account VERB crl-14926 250 15 for for ADP crl-14926 250 16 17 17 NUM crl-14926 250 17 percent percent NOUN crl-14926 250 18 of of ADP crl-14926 250 19 the the DET crl-14926 250 20 variance variance NOUN crl-14926 250 21 in in ADP crl-14926 250 22 the the DET crl-14926 250 23 user user NOUN crl-14926 250 24 satisfaction satisfaction NOUN crl-14926 250 25 rating rating NOUN crl-14926 250 26 { { PUNCT crl-14926 250 27 r2 r2 PROPN crl-14926 250 28 = = PROPN crl-14926 250 29 .17 .17 PROPN crl-14926 250 30 , , PUNCT crl-14926 250 31 df df PROPN crl-14926 250 32 = = PROPN crl-14926 250 33 2/71 2/71 NUM crl-14926 250 34 , , PUNCT crl-14926 250 35 f f PROPN crl-14926 250 36 = = PUNCT crl-14926 250 37 8.56 8.56 NUM crl-14926 250 38 , , PUNCT crl-14926 250 39 p p NOUN crl-14926 250 40 = = NOUN crl-14926 250 41 .0005 .0005 PUNCT crl-14926 250 42 ) ) PUNCT crl-14926 250 43 . . PUNCT crl-14926 251 1 a a DET crl-14926 251 2 more more ADV crl-14926 251 3 rigorous rigorous ADJ crl-14926 251 4 measure measure NOUN crl-14926 251 5 of of ADP crl-14926 251 6 total total ADJ crl-14926 251 7 user user NOUN crl-14926 251 8 success success NOUN crl-14926 251 9 in in ADP crl-14926 251 10 the the DET crl-14926 251 11 online online ADJ crl-14926 251 12 catalog catalog NOUN crl-14926 251 13 can can AUX crl-14926 251 14 be be AUX crl-14926 251 15 developed develop VERB crl-14926 251 16 by by ADP crl-14926 251 17 combining combine VERB crl-14926 251 18 thecategories thecategorie NOUN crl-14926 251 19 of of ADP crl-14926 251 20 finding find VERB crl-14926 251 21 materials material NOUN crl-14926 251 22 wanted want VERB crl-14926 251 23 in in ADP crl-14926 251 24 the the DET crl-14926 251 25 online online ADJ crl-14926 251 26 catalog catalog NOUN crl-14926 251 27 with with ADP crl-14926 251 28 user user NOUN crl-14926 251 29 satisfaction satisfaction NOUN crl-14926 251 30 and and CCONJ crl-14926 251 31 counting count VERB crl-14926 251 32 only only ADV crl-14926 251 33 those those PRON crl-14926 251 34 who who PRON crl-14926 251 35 found find VERB crl-14926 251 36 exactly exactly ADV crl-14926 251 37 what what PRON crl-14926 251 38 they they PRON crl-14926 251 39 wanted want VERB crl-14926 251 40 and and CCONJ crl-14926 251 41 were be AUX crl-14926 251 42 completely completely ADV crl-14926 251 43 satisfied satisfied ADJ crl-14926 251 44 and and CCONJ crl-14926 251 45 viewed view VERB crl-14926 251 46 the the DET crl-14926 251 47 search search NOUN crl-14926 251 48 as as ADV crl-14926 251 49 completely completely ADV crl-14926 251 50 successful successful ADJ crl-14926 251 51 . . PUNCT crl-14926 252 1 of of ADP crl-14926 252 2 the the DET crl-14926 252 3 seventy seventy NUM crl-14926 252 4 - - PUNCT crl-14926 252 5 four four NUM crl-14926 252 6 questionnaires questionnaire NOUN crl-14926 252 7 for for ADP crl-14926 252 8 which which PRON crl-14926 252 9 this this DET crl-14926 252 10 comparison comparison NOUN crl-14926 252 11 could could AUX crl-14926 252 12 be be AUX crl-14926 252 13 done do VERB crl-14926 252 14 , , PUNCT crl-14926 252 15 fifty fifty NUM crl-14926 252 16 - - PUNCT crl-14926 252 17 eight eight NUM crl-14926 252 18 ( ( PUNCT crl-14926 252 19 78 78 NUM crl-14926 252 20 percent percent NOUN crl-14926 252 21 ) ) PUNCT crl-14926 252 22 experienced experience VERB crl-14926 252 23 reasonable reasonable ADJ crl-14926 252 24 levels level NOUN crl-14926 252 25 of of ADP crl-14926 252 26 success success NOUN crl-14926 252 27 in in ADP crl-14926 252 28 that that SCONJ crl-14926 252 29 they they PRON crl-14926 252 30 reported report VERB crl-14926 252 31 satisfaction satisfaction NOUN crl-14926 252 32 and and CCONJ crl-14926 252 33 also also ADV crl-14926 252 34 indicated indicate VERB crl-14926 252 35 that that SCONJ crl-14926 252 36 they they PRON crl-14926 252 37 located locate VERB crl-14926 252 38 at at ADP crl-14926 252 39 least least ADJ crl-14926 252 40 something something PRON crl-14926 252 41 they they PRON crl-14926 252 42 could could AUX crl-14926 252 43 use use VERB crl-14926 252 44 . . PUNCT crl-14926 253 1 total total ADJ crl-14926 253 2 success success NOUN crl-14926 253 3 , , PUNCT crl-14926 253 4 using use VERB crl-14926 253 5 this this DET crl-14926 253 6 method method NOUN crl-14926 253 7 , , PUNCT crl-14926 253 8 was be AUX crl-14926 253 9 24 24 NUM crl-14926 253 10 percent percent NOUN crl-14926 253 11 . . PUNCT crl-14926 254 1 in in ADP crl-14926 254 2 comparison comparison NOUN crl-14926 254 3 with with ADP crl-14926 254 4 the the DET crl-14926 254 5 findings finding NOUN crl-14926 254 6 of of ADP crl-14926 254 7 the the DET crl-14926 254 8 rtai rtai PROPN crl-14926 254 9 , , PUNCT crl-14926 254 10 total total ADJ crl-14926 254 11 success success NOUN crl-14926 254 12 for for ADP crl-14926 254 13 the the DET crl-14926 254 14 online online ADJ crl-14926 254 15 catalog catalog NOUN crl-14926 254 16 when when SCONJ crl-14926 254 17 reference reference NOUN crl-14926 254 18 assistance assistance NOUN crl-14926 254 19 was be AUX crl-14926 254 20 provided provide VERB crl-14926 254 21 was be AUX crl-14926 254 22 about about ADV crl-14926 254 23 37 37 NUM crl-14926 254 24 percent percent NOUN crl-14926 254 25 ( ( PUNCT crl-14926 254 26 exact exact ADJ crl-14926 254 27 figure figure NOUN crl-14926 254 28 is be AUX crl-14926 254 29 36.7 36.7 NUM crl-14926 254 30 percent percent NOUN crl-14926 254 31 ; ; PUNCT crl-14926 254 32 see see VERB crl-14926 254 33 table table NOUN crl-14926 254 34 3 3 NUM crl-14926 254 35 ) ) PUNCT crl-14926 254 36 . . PUNCT crl-14926 255 1 the the DET crl-14926 255 2 high high ADJ crl-14926 255 3 proportion proportion NOUN crl-14926 255 4 of of ADP crl-14926 255 5 failures failure NOUN crl-14926 255 6 due due ADJ crl-14926 255 7 to to ADP crl-14926 255 8 user user NOUN crl-14926 255 9 stack stack NOUN crl-14926 255 10 skills skill NOUN crl-14926 255 11 , , PUNCT crl-14926 255 12 ranging range VERB crl-14926 255 13 from from ADP crl-14926 255 14 one one NUM crl-14926 255 15 - - PUNCT crl-14926 255 16 third third NOUN crl-14926 255 17 to to ADP crl-14926 255 18 over over ADV crl-14926 255 19 one one NUM crl-14926 255 20 - - PUNCT crl-14926 255 21 half half NOUN crl-14926 255 22 of of ADP crl-14926 255 23 all all DET crl-14926 255 24 failures failure NOUN crl-14926 255 25 over over ADP crl-14926 255 26 the the DET crl-14926 255 27 years year NOUN crl-14926 255 28 , , PUNCT crl-14926 255 29 is be AUX crl-14926 255 30 another another DET crl-14926 255 31 indication indication NOUN crl-14926 255 32 of of ADP crl-14926 255 33 the the DET crl-14926 255 34 need need NOUN crl-14926 255 35 for for ADP crl-14926 255 36 more more ADV crl-14926 255 37 extensive extensive ADJ crl-14926 255 38 assistance assistance NOUN crl-14926 255 39 for for ADP crl-14926 255 40 students student NOUN crl-14926 255 41 at at ADP crl-14926 255 42 sjsu sjsu PROPN crl-14926 255 43 . . PUNCT crl-14926 256 1 perceived perceive VERB crl-14926 256 2 ease ease NOUN crl-14926 256 3 of of ADP crl-14926 256 4 use use NOUN crl-14926 256 5 of of ADP crl-14926 256 6 the the DET crl-14926 256 7 online online ADJ crl-14926 256 8 catalog catalog NOUN crl-14926 256 9 appears appear VERB crl-14926 256 10 to to PART crl-14926 256 11 be be AUX crl-14926 256 12 important important ADJ crl-14926 256 13 for for ADP crl-14926 256 14 users user NOUN crl-14926 256 15 ' ' PART crl-14926 256 16 general general ADJ crl-14926 256 17 satisfaction satisfaction NOUN crl-14926 256 18 with with ADP crl-14926 256 19 the the DET crl-14926 256 20 library library NOUN crl-14926 256 21 and and CCONJ crl-14926 256 22 its its PRON crl-14926 256 23 service service NOUN crl-14926 256 24 . . PUNCT crl-14926 257 1 people people NOUN crl-14926 257 2 rating rate VERB crl-14926 257 3 ease ease NOUN crl-14926 257 4 of of ADP crl-14926 257 5 use use NOUN crl-14926 257 6 of of ADP crl-14926 257 7 the the DET crl-14926 257 8 catalog catalog NOUN crl-14926 257 9 more more ADV crl-14926 257 10 highly highly ADV crl-14926 257 11 also also ADV crl-14926 257 12 tended tend VERB crl-14926 257 13 to to PART crl-14926 257 14 be be AUX crl-14926 257 15 more more ADV crl-14926 257 16 satisfied satisfied ADJ crl-14926 257 17 ( ( PUNCT crl-14926 257 18 r r NOUN crl-14926 257 19 = = SYM crl-14926 257 20 .27 .27 PROPN crl-14926 257 21 , , PUNCT crl-14926 257 22 p p NOUN crl-14926 257 23 = = NOUN crl-14926 257 24 .008 .008 NUM crl-14926 257 25 ) ) PUNCT crl-14926 257 26 . . PUNCT crl-14926 258 1 slightly slightly ADV crl-14926 258 2 over over ADP crl-14926 258 3 one one NUM crl-14926 258 4 - - PUNCT crl-14926 258 5 quarter quarter NOUN crl-14926 258 6 of of ADP crl-14926 258 7 the the DET crl-14926 258 8 participants participant NOUN crl-14926 258 9 in in ADP crl-14926 258 10 the the DET crl-14926 258 11 study study NOUN crl-14926 258 12 found find VERB crl-14926 258 13 the the DET crl-14926 258 14 catalog catalog NOUN crl-14926 258 15 extremely extremely ADV crl-14926 258 16 easy easy ADJ crl-14926 258 17 to to PART crl-14926 258 18 use use VERB crl-14926 258 19 , , PUNCT crl-14926 258 20 with with ADP crl-14926 258 21 58 58 NUM crl-14926 258 22 percent percent NOUN crl-14926 258 23 november november PROPN crl-14926 258 24 1994 1994 NUM crl-14926 258 25 finding find VERB crl-14926 258 26 it it PRON crl-14926 258 27 easy easy ADJ crl-14926 258 28 . . PUNCT crl-14926 259 1 no no DET crl-14926 259 2 one one NOUN crl-14926 259 3 found find VERB crl-14926 259 4 it it PRON crl-14926 259 5 difficult difficult ADJ crl-14926 259 6 or or CCONJ crl-14926 259 7 extremely extremely ADV crl-14926 259 8 difficult difficult ADJ crl-14926 259 9 to to PART crl-14926 259 10 use use VERB crl-14926 259 11 . . PUNCT crl-14926 260 1 when when SCONJ crl-14926 260 2 asked ask VERB crl-14926 260 3 for for ADP crl-14926 260 4 suggestions suggestion NOUN crl-14926 260 5 for for ADP crl-14926 260 6 improving improve VERB crl-14926 260 7 the the DET crl-14926 260 8 online online ADJ crl-14926 260 9 catalog catalog NOUN crl-14926 260 10 , , PUNCT crl-14926 260 11 a a DET crl-14926 260 12 patron patron NOUN crl-14926 260 13 commented comment VERB crl-14926 260 14 , , PUNCT crl-14926 260 15 " " PUNCT crl-14926 260 16 i i PRON crl-14926 260 17 like like VERB crl-14926 260 18 it it PRON crl-14926 260 19 very very ADV crl-14926 260 20 much much ADV crl-14926 260 21 . . PUNCT crl-14926 261 1 it it PRON crl-14926 261 2 's be AUX crl-14926 261 3 easy easy ADJ crl-14926 261 4 to to PART crl-14926 261 5 use use VERB crl-14926 261 6 . . PUNCT crl-14926 262 1 much much ADV crl-14926 262 2 easier easy ADJ crl-14926 262 3 than than ADP crl-14926 262 4 [ [ PUNCT crl-14926 262 5 another another DET crl-14926 262 6 california california PROPN crl-14926 262 7 university university NOUN crl-14926 262 8 ] ] PUNCT crl-14926 262 9 system system NOUN crl-14926 262 10 . . PUNCT crl-14926 262 11 " " PUNCT crl-14926 263 1 another another DET crl-14926 263 2 patron patron NOUN crl-14926 263 3 commented comment VERB crl-14926 263 4 : : PUNCT crl-14926 263 5 " " PUNCT crl-14926 263 6 this this PRON crl-14926 263 7 was be AUX crl-14926 263 8 the the DET crl-14926 263 9 first first ADJ crl-14926 263 10 time time NOUN crl-14926 263 11 i i PRON crl-14926 263 12 've 've AUX crl-14926 263 13 used use VERB crl-14926 263 14 the the DET crl-14926 263 15 system system NOUN crl-14926 263 16 . . PUNCT crl-14926 264 1 i i PRON crl-14926 264 2 'm be AUX crl-14926 264 3 quite quite ADV crl-14926 264 4 impressed impressed ADJ crl-14926 264 5 with with ADP crl-14926 264 6 it it PRON crl-14926 264 7 . . PUNCT crl-14926 265 1 my my PRON crl-14926 265 2 only only ADJ crl-14926 265 3 complaint complaint NOUN crl-14926 265 4 is be AUX crl-14926 265 5 that that SCONJ crl-14926 265 6 it it PRON crl-14926 265 7 is be AUX crl-14926 265 8 not not PART crl-14926 265 9 quite quite ADV crl-14926 265 10 as as ADP crl-14926 265 11 self self NOUN crl-14926 265 12 - - PUNCT crl-14926 265 13 explanatory explanatory ADJ crl-14926 265 14 as as SCONJ crl-14926 265 15 i i PRON crl-14926 265 16 'd would AUX crl-14926 265 17 like like VERB crl-14926 265 18 for for ADP crl-14926 265 19 a a DET crl-14926 265 20 first first ADJ crl-14926 265 21 timer timer NOUN crl-14926 265 22 . . PUNCT crl-14926 266 1 i i PRON crl-14926 266 2 had have VERB crl-14926 266 3 to to PART crl-14926 266 4 ask ask VERB crl-14926 266 5 for for ADP crl-14926 266 6 assistance assistance NOUN crl-14926 266 7 from from ADP crl-14926 266 8 a a DET crl-14926 266 9 librarian librarian NOUN crl-14926 266 10 a a DET crl-14926 266 11 couple couple NOUN crl-14926 266 12 of of ADP crl-14926 266 13 times time NOUN crl-14926 266 14 - - PUNCT crl-14926 266 15 no no DET crl-14926 266 16 big big ADJ crl-14926 266 17 deal deal NOUN crl-14926 266 18 though though ADV crl-14926 266 19 . . PUNCT crl-14926 266 20 " " PUNCT crl-14926 267 1 when when SCONJ crl-14926 267 2 patrons patron NOUN crl-14926 267 3 report report VERB crl-14926 267 4 their their PRON crl-14926 267 5 success success NOUN crl-14926 267 6 in in ADP crl-14926 267 7 locating locate VERB crl-14926 267 8 materials material NOUN crl-14926 267 9 , , PUNCT crl-14926 267 10 satisfaction satisfaction NOUN crl-14926 267 11 with with ADP crl-14926 267 12 the the DET crl-14926 267 13 search search NOUN crl-14926 267 14 , , PUNCT crl-14926 267 15 and and CCONJ crl-14926 267 16 ease ease NOUN crl-14926 267 17 of of ADP crl-14926 267 18 online online ADJ crl-14926 267 19 catalog catalog NOUN crl-14926 267 20 use use NOUN crl-14926 267 21 , , PUNCT crl-14926 267 22 patrons patron NOUN crl-14926 267 23 are be AUX crl-14926 267 24 reflecting reflect VERB crl-14926 267 25 on on ADP crl-14926 267 26 the the DET crl-14926 267 27 results result NOUN crl-14926 267 28 of of ADP crl-14926 267 29 their their PRON crl-14926 267 30 experience experience NOUN crl-14926 267 31 in in ADP crl-14926 267 32 related related ADJ crl-14926 267 33 but but CCONJ crl-14926 267 34 slightly slightly ADV crl-14926 267 35 different different ADJ crl-14926 267 36 ways way NOUN crl-14926 267 37 . . PUNCT crl-14926 268 1 in in ADP crl-14926 268 2 table table NOUN crl-14926 268 3 14 14 NUM crl-14926 268 4 , , PUNCT crl-14926 268 5 the the DET crl-14926 268 6 findings finding NOUN crl-14926 268 7 from from ADP crl-14926 268 8 these these DET crl-14926 268 9 three three NUM crl-14926 268 10 questions question NOUN crl-14926 268 11 on on ADP crl-14926 268 12 the the DET crl-14926 268 13 patron patron NOUN crl-14926 268 14 questionnaire questionnaire NOUN crl-14926 268 15 have have AUX crl-14926 268 16 been be AUX crl-14926 268 17 incorporated incorporate VERB crl-14926 268 18 into into ADP crl-14926 268 19 one one NUM crl-14926 268 20 chart chart NOUN crl-14926 268 21 . . PUNCT crl-14926 269 1 for for ADP crl-14926 269 2 each each PRON crl-14926 269 3 of of ADP crl-14926 269 4 the the DET crl-14926 269 5 questions question NOUN crl-14926 269 6 , , PUNCT crl-14926 269 7 the the DET crl-14926 269 8 results result NOUN crl-14926 269 9 have have AUX crl-14926 269 10 been be AUX crl-14926 269 11 consolidated consolidate VERB crl-14926 269 12 into into ADP crl-14926 269 13 three three NUM crl-14926 269 14 ranges range NOUN crl-14926 269 15 - - PUNCT crl-14926 269 16 positive positive ADJ crl-14926 269 17 , , PUNCT crl-14926 269 18 neutral neutral ADJ crl-14926 269 19 , , PUNCT crl-14926 269 20 and and CCONJ crl-14926 269 21 negative negative ADJ crl-14926 269 22 ( ( PUNCT crl-14926 269 23 table table NOUN crl-14926 269 24 14 14 NUM crl-14926 269 25 ) ) PUNCT crl-14926 269 26 . . PUNCT crl-14926 270 1 although although SCONJ crl-14926 270 2 the the DET crl-14926 270 3 positive positive ADJ crl-14926 270 4 " " PUNCT crl-14926 270 5 finding find VERB crl-14926 270 6 materials material NOUN crl-14926 270 7 " " PUNCT crl-14926 270 8 percentage percentage NOUN crl-14926 270 9 was be AUX crl-14926 270 10 somewhat somewhat ADV crl-14926 270 11 lower low ADJ crl-14926 270 12 than than ADP crl-14926 270 13 that that PRON crl-14926 270 14 of of ADP crl-14926 270 15 the the DET crl-14926 270 16 " " PUNCT crl-14926 270 17 satisfaction satisfaction NOUN crl-14926 270 18 " " PUNCT crl-14926 270 19 and and CCONJ crl-14926 270 20 " " PUNCT crl-14926 270 21 ease ease NOUN crl-14926 270 22 " " PUNCT crl-14926 270 23 percentages percentage NOUN crl-14926 270 24 , , PUNCT crl-14926 270 25 the the DET crl-14926 270 26 overall overall ADJ crl-14926 270 27 results result NOUN crl-14926 270 28 of of ADP crl-14926 270 29 patron patron NOUN crl-14926 270 30 experience experience NOUN crl-14926 270 31 with with ADP crl-14926 270 32 the the DET crl-14926 270 33 online online ADJ crl-14926 270 34 catalog catalog NOUN crl-14926 270 35 were be AUX crl-14926 270 36 very very ADV crl-14926 270 37 positive positive ADJ crl-14926 270 38 . . PUNCT crl-14926 271 1 another another DET crl-14926 271 2 broad broad ADJ crl-14926 271 3 question question NOUN crl-14926 271 4 concerned concern VERB crl-14926 271 5 those those DET crl-14926 271 6 users user NOUN crl-14926 271 7 looking look VERB crl-14926 271 8 for for ADP crl-14926 271 9 specific specific ADJ crl-14926 271 10 titles title NOUN crl-14926 271 11 and/ and/ PROPN crl-14926 271 12 or or CCONJ crl-14926 271 13 authors author NOUN crl-14926 271 14 in in ADP crl-14926 271 15 contrastto contrastto NOUN crl-14926 271 16 those those PRON crl-14926 271 17 looking look VERB crl-14926 271 18 for for ADP crl-14926 271 19 anything/ anything/ NUM crl-14926 271 20 everything everything PRON crl-14926 271 21 on on ADP crl-14926 271 22 a a DET crl-14926 271 23 subject subject NOUN crl-14926 271 24 . . PUNCT crl-14926 272 1 does do AUX crl-14926 272 2 the the DET crl-14926 272 3 type type NOUN crl-14926 272 4 of of ADP crl-14926 272 5 material material NOUN crl-14926 272 6 wanted want VERB crl-14926 272 7 by by ADP crl-14926 272 8 the the DET crl-14926 272 9 user user NOUN crl-14926 272 10 affect affect VERB crl-14926 272 11 the the DET crl-14926 272 12 individual individual NOUN crl-14926 272 13 's 's PART crl-14926 272 14 success success NOUN crl-14926 272 15 ? ? PUNCT crl-14926 273 1 the the DET crl-14926 273 2 results result NOUN crl-14926 273 3 in in ADP crl-14926 273 4 table table NOUN crl-14926 273 5 15 15 NUM crl-14926 273 6 do do AUX crl-14926 273 7 seem seem VERB crl-14926 273 8 to to PART crl-14926 273 9 indicate indicate VERB crl-14926 273 10 a a DET crl-14926 273 11 significant significant ADJ crl-14926 273 12 relationship relationship NOUN crl-14926 273 13 between between ADP crl-14926 273 14 the the DET crl-14926 273 15 material material NOUN crl-14926 273 16 desired desire VERB crl-14926 273 17 and and CCONJ crl-14926 273 18 success success NOUN crl-14926 273 19 . . PUNCT crl-14926 274 1 those those PRON crl-14926 274 2 seeking seek VERB crl-14926 274 3 some some DET crl-14926 274 4 materials material NOUN crl-14926 274 5 on on ADP crl-14926 274 6 a a DET crl-14926 274 7 topic topic NOUN crl-14926 274 8 were be AUX crl-14926 274 9 a a DET crl-14926 274 10 little little ADV crl-14926 274 11 more more ADV crl-14926 274 12 likely likely ADJ crl-14926 274 13 to to PART crl-14926 274 14 be be AUX crl-14926 274 15 successful successful ADJ crl-14926 274 16 than than ADP crl-14926 274 17 others other NOUN crl-14926 274 18 . . PUNCT crl-14926 275 1 those those PRON crl-14926 275 2 seeking seek VERB crl-14926 275 3 everything everything PRON crl-14926 275 4 on on ADP crl-14926 275 5 a a DET crl-14926 275 6 topic topic NOUN crl-14926 275 7 were be AUX crl-14926 275 8 more more ADV crl-14926 275 9 likely likely ADJ crl-14926 275 10 to to PART crl-14926 275 11 indicate indicate VERB crl-14926 275 12 that that SCONJ crl-14926 275 13 they they PRON crl-14926 275 14 had have AUX crl-14926 275 15 not not PART crl-14926 275 16 had have VERB crl-14926 275 17 any any DET crl-14926 275 18 success success NOUN crl-14926 275 19 . . PUNCT crl-14926 276 1 another another DET crl-14926 276 2 concern concern NOUN crl-14926 276 3 of of ADP crl-14926 276 4 the the DET crl-14926 276 5 authors author NOUN crl-14926 276 6 of of ADP crl-14926 276 7 this this DET crl-14926 276 8 study study NOUN crl-14926 276 9 was be AUX crl-14926 276 10 whether whether SCONJ crl-14926 276 11 people people NOUN crl-14926 276 12 actually actually ADV crl-14926 276 13 found find VERB crl-14926 276 14 the the DET crl-14926 276 15 items item NOUN crl-14926 276 16 in in ADP crl-14926 276 17 the the DET crl-14926 276 18 library library NOUN crl-14926 276 19 after after ADP crl-14926 276 20 locating locate VERB crl-14926 276 21 titles title NOUN crl-14926 276 22 in in ADP crl-14926 276 23 the the DET crl-14926 276 24 online online ADJ crl-14926 276 25 catalog catalog NOUN crl-14926 276 26 . . PUNCT crl-14926 277 1 a a DET crl-14926 277 2 key key NOUN crl-14926 277 3 to to ADP crl-14926 277 4 finding find VERB crl-14926 277 5 materials material NOUN crl-14926 277 6 in in ADP crl-14926 277 7 the the DET crl-14926 277 8 bookstacks bookstack NOUN crl-14926 277 9 appears appear VERB crl-14926 277 10 to to PART crl-14926 277 11 be be AUX crl-14926 277 12 related relate VERB crl-14926 277 13 to to ADP crl-14926 277 14 the the DET crl-14926 277 15 user user NOUN crl-14926 277 16 's 's PART crl-14926 277 17 viewing viewing NOUN crl-14926 277 18 of of ADP crl-14926 277 19 the the DET crl-14926 277 20 complete complete ADJ crl-14926 277 21 record record NOUN crl-14926 277 22 in in ADP crl-14926 277 23 the the DET crl-14926 277 24 catalog catalog NOUN crl-14926 277 25 . . PUNCT crl-14926 278 1 when when SCONJ crl-14926 278 2 using use VERB crl-14926 278 3 the the DET crl-14926 278 4 online online ADJ crl-14926 278 5 catalog catalog NOUN crl-14926 278 6 , , PUNCT crl-14926 278 7 the the DET crl-14926 278 8 user user NOUN crl-14926 278 9 has have VERB crl-14926 278 10 the the DET crl-14926 278 11 option option NOUN crl-14926 278 12 to to PART crl-14926 278 13 stop stop VERB crl-14926 278 14 the the DET crl-14926 278 15 search search NOUN crl-14926 278 16 at at ADP crl-14926 278 17 the the DET crl-14926 278 18 summary summary NOUN crl-14926 278 19 screen screen NOUN crl-14926 278 20 , , PUNCT crl-14926 278 21 which which PRON crl-14926 278 22 provides provide VERB crl-14926 278 23 a a DET crl-14926 278 24 short short ADJ crl-14926 278 25 patron patron NOUN crl-14926 278 26 online online ADJ crl-14926 278 27 catalog catalog NOUN crl-14926 278 28 success success NOUN crl-14926 278 29 493 493 NUM crl-14926 278 30 table table NOUN crl-14926 278 31 14 14 NUM crl-14926 278 32 user user NOUN crl-14926 278 33 experience experience NOUN crl-14926 278 34 with with ADP crl-14926 278 35 online online ADJ crl-14926 278 36 search search NOUN crl-14926 278 37 category category NOUN crl-14926 278 38 positive% positive% PUNCT crl-14926 278 39 neutral% neutral% PUNCT crl-14926 278 40 negative% negative% PUNCT crl-14926 278 41 total% total% PUNCT crl-14926 278 42 finding find VERB crl-14926 278 43 materials material NOUN crl-14926 278 44 70.2 70.2 NUM crl-14926 278 45 18.9 18.9 NUM crl-14926 278 46 10.8 10.8 NUM crl-14926 278 47 99.9 99.9 NUM crl-14926 278 48 online online ADJ crl-14926 278 49 catalog catalog NOUN crl-14926 278 50 search search NOUN crl-14926 278 51 satisfaction satisfaction NOUN crl-14926 278 52 84.4 84.4 NUM crl-14926 278 53 13.0 13.0 NUM crl-14926 278 54 2.6 2.6 NUM crl-14926 278 55 100.0 100.0 NUM crl-14926 278 56 ease ease NOUN crl-14926 278 57 of of ADP crl-14926 278 58 online online ADJ crl-14926 278 59 catalog catalog NOUN crl-14926 278 60 use use VERB crl-14926 278 61 84.4 84.4 NUM crl-14926 278 62 15.6 15.6 NUM crl-14926 278 63 0.0 0.0 NUM crl-14926 278 64 100.0 100.0 NUM crl-14926 278 65 table table NOUN crl-14926 278 66 15 15 NUM crl-14926 278 67 locating locate VERB crl-14926 278 68 materials material NOUN crl-14926 278 69 by by ADP crl-14926 278 70 specific specific ADJ crl-14926 278 71 versus versus X crl-14926 278 72 general general ADJ crl-14926 278 73 material material NOUN crl-14926 278 74 % % NOUN crl-14926 278 75 particular particular ADJ crl-14926 278 76 author author NOUN crl-14926 278 77 /text /text ADP crl-14926 278 78 locating locate VERB crl-14926 278 79 materials material NOUN crl-14926 278 80 ( ( PUNCT crl-14926 278 81 n n ADP crl-14926 278 82 = = X crl-14926 278 83 30 30 NUM crl-14926 278 84 ) ) PUNCT crl-14926 278 85 yes yes INTJ crl-14926 278 86 , , PUNCT crl-14926 278 87 exactly exactly ADV crl-14926 278 88 40.0 40.0 NUM crl-14926 278 89 yes yes INTJ crl-14926 278 90 , , PUNCT crl-14926 278 91 with with ADP crl-14926 278 92 limits limit NOUN crl-14926 278 93 30.0 30.0 NUM crl-14926 278 94 yes yes INTJ crl-14926 278 95 , , PUNCT crl-14926 278 96 not not PART crl-14926 278 97 looked look VERB crl-14926 278 98 for for ADP crl-14926 278 99 but but CCONJ crl-14926 278 100 helpful helpful ADJ crl-14926 278 101 3.3 3.3 NUM crl-14926 278 102 yes yes INTJ crl-14926 278 103 , , PUNCT crl-14926 278 104 but but CCONJ crl-14926 278 105 not not PART crl-14926 278 106 what what PRON crl-14926 278 107 really really ADV crl-14926 278 108 wanted want VERB crl-14926 278 109 3.2 3.2 NUM crl-14926 278 110 only only ADV crl-14926 278 111 partly partly ADV crl-14926 278 112 13.3 13.3 NUM crl-14926 278 113 no no DET crl-14926 278 114 10.0 10.0 NUM crl-14926 278 115 total total ADJ crl-14926 278 116 99.9 99.9 NUM crl-14926 278 117 ( ( PUNCT crl-14926 278 118 missing miss VERB crl-14926 278 119 cases case NOUN crl-14926 278 120 = = PROPN crl-14926 278 121 19 19 NUM crl-14926 278 122 ; ; PUNCT crl-14926 278 123 x2 x2 PROPN crl-14926 278 124 = = PROPN crl-14926 278 125 36.49 36.49 NUM crl-14926 278 126 , , PUNCT crl-14926 278 127 df df PROPN crl-14926 278 128 = = PROPN crl-14926 278 129 5 5 NUM crl-14926 278 130 , , PUNCT crl-14926 278 131 p p NOUN crl-14926 278 132 < < X crl-14926 278 133 .0001 .0001 X crl-14926 278 134 . . PUNCT crl-14926 278 135 ) ) PUNCT crl-14926 279 1 title title NOUN crl-14926 279 2 , , PUNCT crl-14926 279 3 brief brief ADJ crl-14926 279 4 library library NOUN crl-14926 279 5 location location NOUN crl-14926 279 6 symbol symbol NOUN crl-14926 279 7 , , PUNCT crl-14926 279 8 and and CCONJ crl-14926 279 9 call call NOUN crl-14926 279 10 number number NOUN crl-14926 279 11 , , PUNCT crl-14926 279 12 which which PRON crl-14926 279 13 may may AUX crl-14926 279 14 or or CCONJ crl-14926 279 15 may may AUX crl-14926 279 16 not not PART crl-14926 279 17 be be AUX crl-14926 279 18 complete complete ADJ crl-14926 279 19 depending depend VERB crl-14926 279 20 on on ADP crl-14926 279 21 its its PRON crl-14926 279 22 length length NOUN crl-14926 279 23 . . PUNCT crl-14926 280 1 the the DET crl-14926 280 2 summary summary NOUN crl-14926 280 3 screen screen NOUN crl-14926 280 4 includes include VERB crl-14926 280 5 a a DET crl-14926 280 6 maximum maximum NOUN crl-14926 280 7 of of ADP crl-14926 280 8 eight eight NUM crl-14926 280 9 titles title NOUN crl-14926 280 10 in in ADP crl-14926 280 11 numbered numbered ADJ crl-14926 280 12 order order NOUN crl-14926 280 13 . . PUNCT crl-14926 281 1 by by ADP crl-14926 281 2 pressing press VERB crl-14926 281 3 the the DET crl-14926 281 4 number number NOUN crl-14926 281 5 of of ADP crl-14926 281 6 the the DET crl-14926 281 7 title title NOUN crl-14926 281 8 desired desire VERB crl-14926 281 9 , , PUNCT crl-14926 281 10 the the DET crl-14926 281 11 user user NOUN crl-14926 281 12 sees see VERB crl-14926 281 13 the the DET crl-14926 281 14 complete complete ADJ crl-14926 281 15 record record NOUN crl-14926 281 16 , , PUNCT crl-14926 281 17 including include VERB crl-14926 281 18 circulation circulation NOUN crl-14926 281 19 information information NOUN crl-14926 281 20 . . PUNCT crl-14926 282 1 the the DET crl-14926 282 2 information information NOUN crl-14926 282 3 in in ADP crl-14926 282 4 the the DET crl-14926 282 5 item item NOUN crl-14926 282 6 record record NOUN crl-14926 282 7 may may AUX crl-14926 282 8 include include VERB crl-14926 282 9 more more ADV crl-14926 282 10 detailed detailed ADJ crl-14926 282 11 location location NOUN crl-14926 282 12 information information NOUN crl-14926 282 13 , , PUNCT crl-14926 282 14 such such ADJ crl-14926 282 15 as as ADP crl-14926 282 16 number number NOUN crl-14926 282 17 of of ADP crl-14926 282 18 copies copy NOUN crl-14926 282 19 , , PUNCT crl-14926 282 20 the the DET crl-14926 282 21 specific specific ADJ crl-14926 282 22 location location NOUN crl-14926 282 23 of of ADP crl-14926 282 24 each each DET crl-14926 282 25 copy copy NOUN crl-14926 282 26 , , PUNCT crl-14926 282 27 and and CCONJ crl-14926 282 28 the the DET crl-14926 282 29 circulation circulation NOUN crl-14926 282 30 status status NOUN crl-14926 282 31 of of ADP crl-14926 282 32 each each DET crl-14926 282 33 copy copy NOUN crl-14926 282 34 . . PUNCT crl-14926 283 1 the the DET crl-14926 283 2 circulation circulation NOUN crl-14926 283 3 information information NOUN crl-14926 283 4 may may AUX crl-14926 283 5 inform inform VERB crl-14926 283 6 the the DET crl-14926 283 7 patron patron NOUN crl-14926 283 8 that that PRON crl-14926 283 9 the the DET crl-14926 283 10 item item NOUN crl-14926 283 11 is be AUX crl-14926 283 12 in in ADP crl-14926 283 13 circulation circulation NOUN crl-14926 283 14 , , PUNCT crl-14926 283 15 missing miss VERB crl-14926 283 16 , , PUNCT crl-14926 283 17 at at ADP crl-14926 283 18 the the DET crl-14926 283 19 bindery bindery NOUN crl-14926 283 20 , , PUNCT crl-14926 283 21 etc etc X crl-14926 283 22 . . PUNCT crl-14926 284 1 this this DET crl-14926 284 2 information information NOUN crl-14926 284 3 may may AUX crl-14926 284 4 be be AUX crl-14926 284 5 crucial crucial ADJ crl-14926 284 6 for for ADP crl-14926 284 7 patrons patron NOUN crl-14926 284 8 ' ' PART crl-14926 284 9 success success NOUN crl-14926 284 10 in in ADP crl-14926 284 11 locating locating NOUN crl-14926 284 12 , , PUNCT crl-14926 284 13 or or CCONJ crl-14926 284 14 understanding understand VERB crl-14926 284 15 why why SCONJ crl-14926 284 16 they they PRON crl-14926 284 17 could could AUX crl-14926 284 18 not not PART crl-14926 284 19 locate locate VERB crl-14926 284 20 the the DET crl-14926 284 21 desired desire VERB crl-14926 284 22 item item NOUN crl-14926 284 23 . . PUNCT crl-14926 285 1 in in ADP crl-14926 285 2 the the DET crl-14926 285 3 eighty eighty NUM crl-14926 285 4 - - PUNCT crl-14926 285 5 three three NUM crl-14926 285 6 instances instance NOUN crl-14926 285 7 where where SCONJ crl-14926 285 8 observer observer NOUN crl-14926 285 9 librarians librarians PROPN crl-14926 285 10 marked mark VERB crl-14926 285 11 this this DET crl-14926 285 12 item item NOUN crl-14926 285 13 on on ADP crl-14926 285 14 their their PRON crl-14926 285 15 observation observation NOUN crl-14926 285 16 sheets sheet NOUN crl-14926 285 17 , , PUNCT crl-14926 285 18 fifty fifty NUM crl-14926 285 19 - - PUNCT crl-14926 285 20 five five NUM crl-14926 285 21 individuals individual NOUN crl-14926 285 22 ( ( PUNCT crl-14926 285 23 66 66 NUM crl-14926 285 24 percent percent NOUN crl-14926 285 25 ) ) PUNCT crl-14926 285 26 did do AUX crl-14926 285 27 proceed proceed VERB crl-14926 285 28 to to ADP crl-14926 285 29 the the DET crl-14926 285 30 detailed detailed ADJ crl-14926 285 31 record record NOUN crl-14926 285 32 , , PUNCT crl-14926 285 33 while while SCONJ crl-14926 285 34 twenty twenty NUM crl-14926 285 35 - - PUNCT crl-14926 285 36 seven seven NUM crl-14926 285 37 ( ( PUNCT crl-14926 285 38 32.5 32.5 NUM crl-14926 285 39 percent percent NOUN crl-14926 285 40 ) ) PUNCT crl-14926 285 41 stopped stop VERB crl-14926 285 42 at at ADP crl-14926 285 43 the the DET crl-14926 285 44 summary summary NOUN crl-14926 285 45 screen screen NOUN crl-14926 285 46 . . PUNCT crl-14926 286 1 one one NUM crl-14926 286 2 individual individual NOUN crl-14926 286 3 who who PRON crl-14926 286 4 searched search VERB crl-14926 286 5 retrieved retrieve VERB crl-14926 286 6 a a DET crl-14926 286 7 single single ADJ crl-14926 286 8 hit hit NOUN crl-14926 286 9 and and CCONJ crl-14926 286 10 % % VERB crl-14926 286 11 particular particular ADJ crl-14926 286 12 item item NOUN crl-14926 286 13 % % INTJ crl-14926 286 14 some some DET crl-14926 286 15 material material NOUN crl-14926 286 16 % % NOUN crl-14926 286 17 everything everything PRON crl-14926 286 18 on on ADP crl-14926 286 19 + + ADV crl-14926 286 20 some some PRON crl-14926 286 21 on on ADP crl-14926 286 22 topic topic NOUN crl-14926 286 23 ( ( PUNCT crl-14926 286 24 n n CCONJ crl-14926 286 25 = = PROPN crl-14926 286 26 36 36 NUM crl-14926 286 27 ) ) PUNCT crl-14926 286 28 topic topic NOUN crl-14926 286 29 ( ( PUNCT crl-14926 286 30 n n ADP crl-14926 286 31 = = X crl-14926 286 32 9 9 NUM crl-14926 286 33 ) ) PUNCT crl-14926 286 34 material material NOUN crl-14926 286 35 ( ( PUNCT crl-14926 286 36 n n ADP crl-14926 286 37 = = X crl-14926 286 38 1 1 NUM crl-14926 286 39 ) ) PUNCT crl-14926 286 40 50.0 50.0 NUM crl-14926 286 41 42.9 42.9 NUM crl-14926 286 42 100.0 100.0 NUM crl-14926 286 43 22.2 22.2 NUM crl-14926 286 44 14.3 14.3 NUM crl-14926 286 45 0.0 0.0 NUM crl-14926 286 46 11.1 11.1 NUM crl-14926 286 47 0.0 0.0 NUM crl-14926 286 48 0.0 0.0 NUM crl-14926 286 49 2.8 2.8 NUM crl-14926 286 50 0.0 0.0 NUM crl-14926 286 51 0.0 0.0 NUM crl-14926 286 52 5.6 5.6 NUM crl-14926 286 53 14.3 14.3 NUM crl-14926 286 54 0.0 0.0 NUM crl-14926 286 55 8.3 8.3 NUM crl-14926 286 56 28.6 28.6 NUM crl-14926 286 57 0.0 0.0 NUM crl-14926 286 58 100.0 100.0 NUM crl-14926 286 59 100.1 100.1 NUM crl-14926 286 60 100.0 100.0 NUM crl-14926 286 61 thus thus ADV crl-14926 286 62 received receive VERB crl-14926 286 63 the the DET crl-14926 286 64 detailed detailed ADJ crl-14926 286 65 screen screen NOUN crl-14926 286 66 as as ADP crl-14926 286 67 the the DET crl-14926 286 68 first first ADJ crl-14926 286 69 display display NOUN crl-14926 286 70 . . PUNCT crl-14926 287 1 by by ADP crl-14926 287 2 comparing compare VERB crl-14926 287 3 the the DET crl-14926 287 4 observer observer NOUN crl-14926 287 5 librarian librarian NOUN crl-14926 287 6 's 's PART crl-14926 287 7 record record NOUN crl-14926 287 8 with with ADP crl-14926 287 9 the the PRON crl-14926 287 10 " " PUNCT crl-14926 287 11 did do AUX crl-14926 287 12 you you PRON crl-14926 287 13 find find VERB crl-14926 287 14 it it PRON crl-14926 287 15 ? ? PUNCT crl-14926 287 16 " " PUNCT crl-14926 288 1 document document NOUN crl-14926 288 2 availability availability NOUN crl-14926 288 3 questionnaire questionnaire NOUN crl-14926 288 4 , , PUNCT crl-14926 288 5 discussed discuss VERB crl-14926 288 6 further far ADV crl-14926 288 7 in in ADP crl-14926 288 8 the the DET crl-14926 288 9 next next ADJ crl-14926 288 10 section section NOUN crl-14926 288 11 , , PUNCT crl-14926 288 12 it it PRON crl-14926 288 13 was be AUX crl-14926 288 14 possible possible ADJ crl-14926 288 15 to to PART crl-14926 288 16 create create VERB crl-14926 288 17 a a DET crl-14926 288 18 finding finding NOUN crl-14926 288 19 ratio ratio NOUN crl-14926 288 20 for for ADP crl-14926 288 21 users user NOUN crl-14926 288 22 who who PRON crl-14926 288 23 proceeded proceed VERB crl-14926 288 24 to to ADP crl-14926 288 25 the the DET crl-14926 288 26 detailed detailed ADJ crl-14926 288 27 information information NOUN crl-14926 288 28 screen screen NOUN crl-14926 288 29 and and CCONJ crl-14926 288 30 those those PRON crl-14926 288 31 who who PRON crl-14926 288 32 stopped stop VERB crl-14926 288 33 at at ADP crl-14926 288 34 the the DET crl-14926 288 35 summary summary NOUN crl-14926 288 36 screen screen NOUN crl-14926 288 37 ( ( PUNCT crl-14926 288 38 table table NOUN crl-14926 288 39 16 16 NUM crl-14926 288 40 ) ) PUNCT crl-14926 288 41 . . PUNCT crl-14926 289 1 there there PRON crl-14926 289 2 is be VERB crl-14926 289 3 a a DET crl-14926 289 4 significant significant ADJ crl-14926 289 5 and and CCONJ crl-14926 289 6 strong strong ADJ crl-14926 289 7 association association NOUN crl-14926 289 8 ( ( PUNCT crl-14926 289 9 cramer cramer PROPN crl-14926 289 10 's 's PART crl-14926 289 11 v=.82 v=.82 NUM crl-14926 289 12 ) ) PUNCT crl-14926 289 13 between between ADP crl-14926 289 14 the the DET crl-14926 289 15 proportion proportion NOUN crl-14926 289 16 of of ADP crl-14926 289 17 desired desire VERB crl-14926 289 18 material material NOUN crl-14926 289 19 found find VERB crl-14926 289 20 in in ADP crl-14926 289 21 the the DET crl-14926 289 22 stacks stack NOUN crl-14926 289 23 and and CCONJ crl-14926 289 24 users user NOUN crl-14926 289 25 who who PRON crl-14926 289 26 view view VERB crl-14926 289 27 the the DET crl-14926 289 28 holdings holding NOUN crl-14926 289 29 detailedlevel detailedlevel NOUN crl-14926 289 30 screen screen NOUN crl-14926 289 31 in in ADP crl-14926 289 32 the the DET crl-14926 289 33 online online ADJ crl-14926 289 34 catalog catalog NOUN crl-14926 289 35 . . PUNCT crl-14926 290 1 users user NOUN crl-14926 290 2 looked look VERB crl-14926 290 3 for for ADP crl-14926 290 4 a a DET crl-14926 290 5 total total NOUN crl-14926 290 6 of of ADP crl-14926 290 7 ninety ninety NUM crl-14926 290 8 - - PUNCT crl-14926 290 9 three three NUM crl-14926 290 10 items item NOUN crl-14926 290 11 in in ADP crl-14926 290 12 the the DET crl-14926 290 13 stacks stack NOUN crl-14926 290 14 ; ; PUNCT crl-14926 290 15 sixty sixty NUM crl-14926 290 16 - - PUNCT crl-14926 290 17 one one NUM crl-14926 290 18 ( ( PUNCT crl-14926 290 19 about about ADV crl-14926 290 20 66 66 NUM crl-14926 290 21 percent percent NOUN crl-14926 290 22 ) ) PUNCT crl-14926 290 23 were be AUX crl-14926 290 24 found find VERB crl-14926 290 25 by by ADP crl-14926 290 26 users user NOUN crl-14926 290 27 . . PUNCT crl-14926 291 1 table table NOUN crl-14926 291 2 17 17 NUM crl-14926 291 3 analyzes analyze VERB crl-14926 291 4 the the DET crl-14926 291 5 reasons reason NOUN crl-14926 291 6 for for ADP crl-14926 291 7 failures failure NOUN crl-14926 291 8 and and CCONJ crl-14926 291 9 provides provide VERB crl-14926 291 10 comparisons comparison NOUN crl-14926 291 11 with with ADP crl-14926 291 12 earlier early ADJ crl-14926 291 13 document document NOUN crl-14926 291 14 availability availability NOUN crl-14926 291 15 studies study NOUN crl-14926 291 16 done do VERB crl-14926 291 17 at at ADP crl-14926 291 18 sjsu sjsu PROPN crl-14926 291 19 . . PUNCT crl-14926 292 1 in in ADP crl-14926 292 2 this this DET crl-14926 292 3 small small ADJ crl-14926 292 4 sample sample NOUN crl-14926 292 5 of of ADP crl-14926 292 6 failures failure NOUN crl-14926 292 7 , , PUNCT crl-14926 292 8 items item NOUN crl-14926 292 9 in in ADP crl-14926 292 10 circulation circulation NOUN crl-14926 292 11 was be AUX crl-14926 292 12 the the DET crl-14926 292 13 most most ADV crl-14926 292 14 frequent frequent ADJ crl-14926 292 15 reason reason NOUN crl-14926 292 16 users user NOUN crl-14926 292 17 were be AUX crl-14926 292 18 unable unable ADJ crl-14926 292 19 to to PART crl-14926 292 20 obtain obtain VERB crl-14926 292 21 materials material NOUN crl-14926 292 22 immediately immediately ADV crl-14926 292 23 . . PUNCT crl-14926 293 1 circulation circulation NOUN crl-14926 293 2 has have AUX crl-14926 293 3 often often ADV crl-14926 293 4 been be AUX crl-14926 293 5 the the DET crl-14926 293 6 leading lead VERB crl-14926 293 7 cause cause NOUN crl-14926 293 8 of of ADP crl-14926 293 9 failed fail VERB crl-14926 293 10 retrieval retrieval NOUN crl-14926 293 11 in in ADP crl-14926 293 12 494 494 NUM crl-14926 293 13 college college NOUN crl-14926 293 14 & & CCONJ crl-14926 293 15 research research PROPN crl-14926 293 16 libraries library NOUN crl-14926 293 17 table16 table16 PART crl-14926 293 18 summary summary NOUN crl-14926 293 19 screen screen NOUN crl-14926 293 20 and and CCONJ crl-14926 293 21 finding find VERB crl-14926 293 22 ratio ratio NOUN crl-14926 293 23 summary summary NOUN crl-14926 293 24 screen screen NOUN crl-14926 293 25 action action NOUN crl-14926 293 26 % % NOUN crl-14926 293 27 % % NOUN crl-14926 293 28 stop stop NOUN crl-14926 293 29 at at ADP crl-14926 293 30 finding find VERB crl-14926 293 31 proceed proceed VERB crl-14926 293 32 to to PART crl-14926 293 33 summary summary VERB crl-14926 293 34 ratio ratio NOUN crl-14926 293 35 detailed detailed ADJ crl-14926 293 36 screen screen NOUN crl-14926 293 37 screen screen NOUN crl-14926 293 38 % % NOUN crl-14926 293 39 found find VERB crl-14926 293 40 ( ( PUNCT crl-14926 293 41 n n CCONJ crl-14926 293 42 = = X crl-14926 293 43 20 20 NUM crl-14926 293 44 ) ) PUNCT crl-14926 293 45 ( ( PUNCT crl-14926 293 46 n=9 n=9 PROPN crl-14926 293 47 ) ) PUNCT crl-14926 293 48 100.00 100.00 NUM crl-14926 293 49 55.0 55.0 NUM crl-14926 293 50 0.0 0.0 NUM crl-14926 293 51 83.33 83.33 NUM crl-14926 293 52 0.0 0.0 NUM crl-14926 293 53 11.1 11.1 NUM crl-14926 293 54 75.00 75.00 NUM crl-14926 293 55 10.0 10.0 NUM crl-14926 293 56 0.0 0.0 NUM crl-14926 293 57 66.67 66.67 NUM crl-14926 293 58 15.0 15.0 NUM crl-14926 293 59 22.2 22.2 NUM crl-14926 293 60 60.00 60.00 NUM crl-14926 293 61 5.0 5.0 NUM crl-14926 293 62 0.0 0.0 NUM crl-14926 293 63 50.00 50.00 NUM crl-14926 293 64 5.0 5.0 NUM crl-14926 293 65 0.0 0.0 NUM crl-14926 293 66 40.00 40.00 NUM crl-14926 293 67 5.0 5.0 NUM crl-14926 293 68 0.0 0.0 NUM crl-14926 293 69 33.33 33.33 NUM crl-14926 293 70 0.0 0.0 NUM crl-14926 293 71 11.1 11.1 NUM crl-14926 293 72 00.00 00.00 NUM crl-14926 293 73 5.0 5.0 NUM crl-14926 293 74 55.6 55.6 NUM crl-14926 293 75 total total NOUN crl-14926 293 76 100.0 100.0 NUM crl-14926 293 77 100.0 100.0 NUM crl-14926 293 78 ( ( PUNCT crl-14926 293 79 missing miss VERB crl-14926 293 80 cases;= cases;= PROPN crl-14926 293 81 2 2 NUM crl-14926 293 82 ; ; PUNCT crl-14926 293 83 x2 x2 PROPN crl-14926 293 84 = = PROPN crl-14926 293 85 19.50 19.50 NUM crl-14926 293 86 , , PUNCT crl-14926 293 87 df df PROPN crl-14926 293 88 = = PROPN crl-14926 293 89 8 8 NUM crl-14926 293 90 , , PUNCT crl-14926 293 91 p p NOUN crl-14926 293 92 = = NOUN crl-14926 293 93 .0124 .0124 PUNCT crl-14926 293 94 . . PUNCT crl-14926 293 95 ) ) PUNCT crl-14926 294 1 past past ADP crl-14926 294 2 studies study NOUN crl-14926 294 3 also also ADV crl-14926 294 4 ( ( PUNCT crl-14926 294 5 table table NOUN crl-14926 294 6 17 17 NUM crl-14926 294 7 ) ) PUNCT crl-14926 294 8 . . PUNCT crl-14926 295 1 missing miss VERB crl-14926 295 2 items item NOUN crl-14926 295 3 and and CCONJ crl-14926 295 4 poor poor ADJ crl-14926 295 5 user user NOUN crl-14926 295 6 stack stack NOUN crl-14926 295 7 skills skill NOUN crl-14926 295 8 also also ADV crl-14926 295 9 contributed contribute VERB crl-14926 295 10 significantly significantly ADV crl-14926 295 11 to to ADP crl-14926 295 12 failures failure NOUN crl-14926 295 13 . . PUNCT crl-14926 296 1 a a DET crl-14926 296 2 number number NOUN crl-14926 296 3 of of ADP crl-14926 296 4 users user NOUN crl-14926 296 5 also also ADV crl-14926 296 6 were be AUX crl-14926 296 7 unaware unaware ADJ crl-14926 296 8 of of ADP crl-14926 296 9 the the DET crl-14926 296 10 need need NOUN crl-14926 296 11 .to .to PUNCT crl-14926 297 1 look look VERB crl-14926 297 2 carefully carefully ADV crl-14926 297 3 at at ADP crl-14926 297 4 the the DET crl-14926 297 5 locanovember locanovember PROPN crl-14926 297 6 1994 1994 NUM crl-14926 297 7 tion tion NOUN crl-14926 297 8 information information NOUN crl-14926 297 9 and and CCONJ crl-14926 297 10 missed miss VERB crl-14926 297 11 books book NOUN crl-14926 297 12 shelved shelve VERB crl-14926 297 13 in in ADP crl-14926 297 14 the the DET crl-14926 297 15 less less ADV crl-14926 297 16 heavily heavily ADV crl-14926 297 17 used use VERB crl-14926 297 18 building building NOUN crl-14926 297 19 , , PUNCT crl-14926 297 20 wahlquist wahlquist NOUN crl-14926 297 21 library library NOUN crl-14926 297 22 stacks stack NOUN crl-14926 297 23 . . PUNCT crl-14926 298 1 the the DET crl-14926 298 2 high high ADJ crl-14926 298 3 proportion proportion NOUN crl-14926 298 4 of of ADP crl-14926 298 5 failures failure NOUN crl-14926 298 6 due due ADJ crl-14926 298 7 to to ADP crl-14926 298 8 user user NOUN crl-14926 298 9 stack stack NOUN crl-14926 298 10 skills skill NOUN crl-14926 298 11 , , PUNCT crl-14926 298 12 ranging range VERB crl-14926 298 13 from from ADP crl-14926 298 14 one one NUM crl-14926 298 15 - - PUNCT crl-14926 298 16 third third NOUN crl-14926 298 17 to to ADP crl-14926 298 18 over over ADV crl-14926 298 19 one one NUM crl-14926 298 20 - - PUNCT crl-14926 298 21 half half NOUN crl-14926 298 22 of of ADP crl-14926 298 23 all all DET crl-14926 298 24 failures failure NOUN crl-14926 298 25 over over ADP crl-14926 298 26 the the DET crl-14926 298 27 years year NOUN crl-14926 298 28 , , PUNCT crl-14926 298 29 is be AUX crl-14926 298 30 another another DET crl-14926 298 31 indication indication NOUN crl-14926 298 32 of of ADP crl-14926 298 33 the the DET crl-14926 298 34 need need NOUN crl-14926 298 35 for for ADP crl-14926 298 36 more more ADV crl-14926 298 37 extensive extensive ADJ crl-14926 298 38 assistance assistance NOUN crl-14926 298 39 for for ADP crl-14926 298 40 students student NOUN crl-14926 298 41 at at ADP crl-14926 298 42 sjsu sjsu PROPN crl-14926 298 43 . . PUNCT crl-14926 299 1 conclusion conclusion NOUN crl-14926 299 2 the the DET crl-14926 299 3 online online ADJ crl-14926 299 4 catalog catalog NOUN crl-14926 299 5 success success NOUN crl-14926 299 6 study study NOUN crl-14926 299 7 results result NOUN crl-14926 299 8 at at ADP crl-14926 299 9 san san PROPN crl-14926 299 10 jose jose PROPN crl-14926 299 11 add add VERB crl-14926 299 12 to to ADP crl-14926 299 13 already already ADV crl-14926 299 14 existing exist VERB crl-14926 299 15 knowledge knowledge NOUN crl-14926 299 16 concerning concern VERB crl-14926 299 17 unassisted unassisted DET crl-14926 299 18 patron patron NOUN crl-14926 299 19 use use NOUN crl-14926 299 20 of of ADP crl-14926 299 21 online online ADJ crl-14926 299 22 catalogs catalog NOUN crl-14926 299 23 . . PUNCT crl-14926 300 1 subject subject NOUN crl-14926 300 2 heading heading NOUN crl-14926 300 3 searching searching NOUN crl-14926 300 4 is be AUX crl-14926 300 5 the the DET crl-14926 300 6 type type NOUN crl-14926 300 7 most most ADV crl-14926 300 8 likely likely ADJ crl-14926 300 9 to to PART crl-14926 300 10 fail fail VERB crl-14926 300 11 , , PUNCT crl-14926 300 12 as as SCONJ crl-14926 300 13 noted note VERB crl-14926 300 14 by by ADP crl-14926 300 15 librarian librarian ADJ crl-14926 300 16 observers observer NOUN crl-14926 300 17 and and CCONJ crl-14926 300 18 confirmed confirm VERB crl-14926 300 19 by by ADP crl-14926 300 20 analysis analysis NOUN crl-14926 300 21 of of ADP crl-14926 300 22 transaction transaction NOUN crl-14926 300 23 logs log NOUN crl-14926 300 24 . . PUNCT crl-14926 301 1 results result NOUN crl-14926 301 2 for for ADP crl-14926 301 3 subject subject ADJ crl-14926 301 4 heading heading NOUN crl-14926 301 5 searching search VERB crl-14926 301 6 at at ADP crl-14926 301 7 san san PROPN crl-14926 301 8 jose jose PROPN crl-14926 301 9 , , PUNCT crl-14926 301 10 compared compare VERB crl-14926 301 11 to to ADP crl-14926 301 12 other other ADJ crl-14926 301 13 studies study NOUN crl-14926 301 14 cited cite VERB crl-14926 301 15 previously previously ADV crl-14926 301 16 in in ADP crl-14926 301 17 the the DET crl-14926 301 18 literature literature NOUN crl-14926 301 19 review review NOUN crl-14926 301 20 , , PUNCT crl-14926 301 21 are be AUX crl-14926 301 22 favorable favorable ADJ crl-14926 301 23 . . PUNCT crl-14926 302 1 while while SCONJ crl-14926 302 2 ray ray PROPN crl-14926 302 3 r. r. PROPN crl-14926 302 4 larson larson PROPN crl-14926 302 5 found find VERB crl-14926 302 6 that that SCONJ crl-14926 302 7 only only ADV crl-14926 302 8 12 12 NUM crl-14926 302 9 percent percent NOUN crl-14926 302 10 of of ADP crl-14926 302 11 subject subject NOUN crl-14926 302 12 searches search NOUN crl-14926 302 13 yielded yield VERB crl-14926 302 14 between between ADP crl-14926 302 15 one one NUM crl-14926 302 16 and and CCONJ crl-14926 302 17 twenty twenty NUM crl-14926 302 18 items item NOUN crl-14926 302 19 , , PUNCT crl-14926 302 20 at at ADP crl-14926 302 21 san san PROPN crl-14926 302 22 jose jose PROPN crl-14926 302 23 over over ADP crl-14926 302 24 25 25 NUM crl-14926 302 25 percent percent NOUN crl-14926 302 26 did do VERB crl-14926 302 27 ( ( PUNCT crl-14926 302 28 table table NOUN crl-14926 302 29 10 10 NUM crl-14926 302 30 ) ) PUNCT crl-14926 302 31 . . PUNCT crl-14926 303 1 nonetheless nonetheless ADV crl-14926 303 2 , , PUNCT crl-14926 303 3 at at ADP crl-14926 303 4 san san PROPN crl-14926 303 5 jose jose PROPN crl-14926 303 6 , , PUNCT crl-14926 303 7 subject subject NOUN crl-14926 303 8 headings heading NOUN crl-14926 303 9 remain remain VERB crl-14926 303 10 the the DET crl-14926 303 11 most most ADV crl-14926 303 12 frequently frequently ADV crl-14926 303 13 used use VERB crl-14926 303 14 feature feature NOUN crl-14926 303 15 and and CCONJ crl-14926 303 16 the the DET crl-14926 303 17 element element NOUN crl-14926 303 18 with with ADP crl-14926 303 19 which which PRON crl-14926 303 20 patrons patron NOUN crl-14926 303 21 experience experience VERB crl-14926 303 22 the the DET crl-14926 303 23 most most ADJ crl-14926 303 24 difficulty difficulty NOUN crl-14926 303 25 . . PUNCT crl-14926 304 1 table table NOUN crl-14926 304 2 17 17 NUM crl-14926 304 3 book book NOUN crl-14926 304 4 availability availability NOUN crl-14926 304 5 studies study NOUN crl-14926 304 6 * * PUNCT crl-14926 304 7 at at ADP crl-14926 304 8 san san PROPN crl-14926 304 9 jose jose PROPN crl-14926 304 10 state state PROPN crl-14926 304 11 university university NOUN crl-14926 304 12 : : PUNCT crl-14926 304 13 1976 1976 NUM crl-14926 304 14 - - SYM crl-14926 304 15 1993 1993 NUM crl-14926 304 16 % % NOUN crl-14926 305 1 april1976 april1976 CCONJ crl-14926 305 2 % % INTJ crl-14926 305 3 april1979 april1979 NOUN crl-14926 305 4 % % NOUN crl-14926 305 5 april1983 april1983 PROPN crl-14926 305 6 % % NOUN crl-14926 306 1 april1988 april1988 PROPN crl-14926 306 2 % % NOUN crl-14926 306 3 april1993 april1993 PROPN crl-14926 306 4 ( ( PUNCT crl-14926 306 5 n n CCONJ crl-14926 306 6 = = X crl-14926 306 7 1,365 1,365 NUM crl-14926 306 8 ) ) PUNCT crl-14926 306 9 ( ( PUNCT crl-14926 306 10 n n CCONJ crl-14926 306 11 = = X crl-14926 306 12 2,033 2,033 NUM crl-14926 306 13 ) ) PUNCT crl-14926 306 14 ( ( PUNCT crl-14926 306 15 n n CCONJ crl-14926 306 16 = = PROPN crl-14926 306 17 350 350 NUM crl-14926 306 18 ) ) PUNCT crl-14926 306 19 ( ( PUNCT crl-14926 306 20 n=499 n=499 X crl-14926 306 21 ) ) PUNCT crl-14926 306 22 ( ( PUNCT crl-14926 306 23 n n CCONJ crl-14926 306 24 = = X crl-14926 306 25 93 93 NUM crl-14926 306 26 ) ) PUNCT crl-14926 306 27 items item NOUN crl-14926 306 28 found find VERB crl-14926 306 29 76.0 76.0 NUM crl-14926 306 30 40.7 40.7 NUM crl-14926 306 31 68.3 68.3 NUM crl-14926 306 32 54.1 54.1 NUM crl-14926 306 33 65.6 65.6 NUM crl-14926 306 34 items item NOUN crl-14926 306 35 not not PART crl-14926 306 36 found find VERB crl-14926 306 37 24.0 24.0 NUM crl-14926 306 38 59.3 59.3 NUM crl-14926 306 39 31.7 31.7 NUM crl-14926 306 40 45.9 45.9 NUM crl-14926 306 41 34.4 34.4 NUM crl-14926 306 42 total total NOUN crl-14926 306 43 100.0 100.0 NUM crl-14926 306 44 100.0 100.0 NUM crl-14926 306 45 100.0 100.0 NUM crl-14926 306 46 100.0 100.0 NUM crl-14926 306 47 100.0 100.0 NUM crl-14926 306 48 reasons reason NOUN crl-14926 306 49 for for ADP crl-14926 306 50 failures failure NOUN crl-14926 306 51 collections collection NOUN crl-14926 306 52 * * PUNCT crl-14926 306 53 * * PUNCT crl-14926 306 54 3.7 3.7 NUM crl-14926 306 55 1.8 1.8 NUM crl-14926 306 56 2.7 2.7 NUM crl-14926 306 57 0.0 0.0 NUM crl-14926 306 58 4.8 4.8 NUM crl-14926 306 59 user user NOUN crl-14926 306 60 skills skill NOUN crl-14926 306 61 * * PUNCT crl-14926 306 62 * * PUNCT crl-14926 306 63 * * NOUN crl-14926 306 64 29.4 29.4 NUM crl-14926 306 65 55.8 55.8 NUM crl-14926 306 66 50.4 50.4 NUM crl-14926 306 67 36.2 36.2 NUM crl-14926 306 68 33.3 33.3 NUM crl-14926 306 69 circulation circulation NOUN crl-14926 306 70 43.7 43.7 NUM crl-14926 306 71 37.6 37.6 NUM crl-14926 306 72 23.4 23.4 NUM crl-14926 306 73 45.4 45.4 NUM crl-14926 306 74 38.1 38.1 NUM crl-14926 306 75 inventory inventory NOUN crl-14926 306 76 * * PUNCT crl-14926 306 77 * * PUNCT crl-14926 306 78 * * PUNCT crl-14926 306 79 * * NOUN crl-14926 306 80 23.2 23.2 NUM crl-14926 306 81 4.8 4.8 NUM crl-14926 306 82 23.4 23.4 NUM crl-14926 306 83 18.3 18.3 NUM crl-14926 306 84 23.8 23.8 NUM crl-14926 306 85 total total NOUN crl-14926 306 86 100.0 100.0 NUM crl-14926 306 87 100.0 100.0 NUM crl-14926 306 88 99.9 99.9 NUM crl-14926 306 89 99.9 99.9 NUM crl-14926 306 90 100.0 100.0 NUM crl-14926 306 91 .. .. PUNCT crl-14926 306 92 all all PRON crl-14926 306 93 of of ADP crl-14926 306 94 these these DET crl-14926 306 95 studies study NOUN crl-14926 306 96 were be AUX crl-14926 306 97 based base VERB crl-14926 306 98 on on ADP crl-14926 306 99 a a DET crl-14926 306 100 methodology methodology NOUN crl-14926 306 101 originally originally ADV crl-14926 306 102 developed develop VERB crl-14926 306 103 by by ADP crl-14926 306 104 paul paul PROPN crl-14926 306 105 kantor kantor PROPN crl-14926 306 106 . . PUNCT crl-14926 307 1 for for ADP crl-14926 307 2 details detail NOUN crl-14926 307 3 see see VERB crl-14926 307 4 paul paul PROPN crl-14926 307 5 b. b. PROPN crl-14926 307 6 kantor kantor PROPN crl-14926 307 7 , , PUNCT crl-14926 307 8 " " PUNCT crl-14926 307 9 availability availability NOUN crl-14926 307 10 analysis analysis NOUN crl-14926 307 11 , , PUNCT crl-14926 307 12 " " PUNCT crl-14926 307 13 journal journal NOUN crl-14926 307 14 of of ADP crl-14926 307 15 the the DET crl-14926 307 16 american american ADJ crl-14926 307 17 society society NOUN crl-14926 307 18 for for ADP crl-14926 307 19 information information NOUN crl-14926 307 20 science science NOUN crl-14926 307 21 27 27 NUM crl-14926 307 22 ( ( PUNCT crl-14926 307 23 1976 1976 NUM crl-14926 307 24 ): ): PUNCT crl-14926 307 25 316 316 NUM crl-14926 307 26 - - SYM crl-14926 307 27 18 18 NUM crl-14926 307 28 . . PUNCT crl-14926 308 1 .... .... PUNCT crl-14926 308 2 books book NOUN crl-14926 308 3 not not PART crl-14926 308 4 owned own VERB crl-14926 308 5 by by ADP crl-14926 308 6 the the DET crl-14926 308 7 san san PROPN crl-14926 308 8 jose jose PROPN crl-14926 308 9 university university PROPN crl-14926 308 10 library library NOUN crl-14926 308 11 . . PUNCT crl-14926 309 1 ...... ...... PUNCT crl-14926 309 2 user user NOUN crl-14926 309 3 stack stack PROPN crl-14926 309 4 skills skill NOUN crl-14926 309 5 are be AUX crl-14926 309 6 a a DET crl-14926 309 7 measure measure NOUN crl-14926 309 8 of of ADP crl-14926 309 9 whether whether SCONJ crl-14926 309 10 the the DET crl-14926 309 11 user user NOUN crl-14926 309 12 can can AUX crl-14926 309 13 find find VERB crl-14926 309 14 an an DET crl-14926 309 15 item item NOUN crl-14926 309 16 which which PRON crl-14926 309 17 is be AUX crl-14926 309 18 on on ADP crl-14926 309 19 the the DET crl-14926 309 20 shelf shelf NOUN crl-14926 309 21 in in ADP crl-14926 309 22 the the DET crl-14926 309 23 proper proper ADJ crl-14926 309 24 location location NOUN crl-14926 309 25 . . PUNCT crl-14926 310 1 by by ADP crl-14926 310 2 1983 1983 NUM crl-14926 310 3 , , PUNCT crl-14926 310 4 the the DET crl-14926 310 5 collections collection NOUN crl-14926 310 6 had have AUX crl-14926 310 7 been be AUX crl-14926 310 8 split split VERB crl-14926 310 9 into into ADP crl-14926 310 10 two two NUM crl-14926 310 11 buildings building NOUN crl-14926 310 12 ; ; PUNCT crl-14926 310 13 and and CCONJ crl-14926 310 14 in in ADP crl-14926 310 15 that that DET crl-14926 310 16 study study NOUN crl-14926 310 17 about about ADV crl-14926 310 18 two two NUM crl-14926 310 19 - - PUNCT crl-14926 310 20 thirds third NOUN crl-14926 310 21 of of ADP crl-14926 310 22 the the DET crl-14926 310 23 user user NOUN crl-14926 310 24 stack stack NOUN crl-14926 310 25 failures failure NOUN crl-14926 310 26 were be AUX crl-14926 310 27 because because SCONJ crl-14926 310 28 users user NOUN crl-14926 310 29 did do AUX crl-14926 310 30 not not PART crl-14926 310 31 realize realize VERB crl-14926 310 32 items item NOUN crl-14926 310 33 were be AUX crl-14926 310 34 shelved shelve VERB crl-14926 310 35 in in ADP crl-14926 310 36 the the DET crl-14926 310 37 older old ADJ crl-14926 310 38 library library NOUN crl-14926 310 39 building building NOUN crl-14926 310 40 or or CCONJ crl-14926 310 41 other other ADJ crl-14926 310 42 special special ADJ crl-14926 310 43 locations location NOUN crl-14926 310 44 . . PUNCT crl-14926 311 1 even even ADV crl-14926 311 2 in in ADP crl-14926 311 3 1993 1993 NUM crl-14926 311 4 , , PUNCT crl-14926 311 5 over over ADP crl-14926 311 6 40 40 NUM crl-14926 311 7 percent percent NOUN crl-14926 311 8 of of ADP crl-14926 311 9 the the DET crl-14926 311 10 failures failure NOUN crl-14926 311 11 were be AUX crl-14926 311 12 due due ADJ crl-14926 311 13 to to ADP crl-14926 311 14 items item NOUN crl-14926 311 15 being be AUX crl-14926 311 16 shelved shelve VERB crl-14926 311 17 in in ADP crl-14926 311 18 special special ADJ crl-14926 311 19 locations location NOUN crl-14926 311 20 . . PUNCT crl-14926 312 1 ........ ........ PUNCT crl-14926 312 2 includes include VERB crl-14926 312 3 badly badly ADV crl-14926 312 4 misshelved misshelve VERB crl-14926 312 5 items item NOUN crl-14926 312 6 and and CCONJ crl-14926 312 7 missing missing ADJ crl-14926 312 8 items item NOUN crl-14926 312 9 . . PUNCT crl-14926 313 1 . . PUNCT crl-14926 313 2 , , PUNCT crl-14926 313 3 patron patron PROPN crl-14926 313 4 online online ADJ crl-14926 313 5 catalog catalog NOUN crl-14926 313 6 searches search NOUN crl-14926 313 7 can can AUX crl-14926 313 8 be be AUX crl-14926 313 9 characterized characterize VERB crl-14926 313 10 as as ADP crl-14926 313 11 quite quite ADV crl-14926 313 12 brief brief ADJ crl-14926 313 13 , , PUNCT crl-14926 313 14 employing employ VERB crl-14926 313 15 relatively relatively ADV crl-14926 313 16 few few ADJ crl-14926 313 17 strategies strategy NOUN crl-14926 313 18 , , PUNCT crl-14926 313 19 and and CCONJ crl-14926 313 20 rarely rarely ADV crl-14926 313 21 using use VERB crl-14926 313 22 advanced advanced ADJ crl-14926 313 23 searching searching NOUN crl-14926 313 24 options option NOUN crl-14926 313 25 for for ADP crl-14926 313 26 limiting limit VERB crl-14926 313 27 and and CCONJ crl-14926 313 28 expanding expand VERB crl-14926 313 29 the the DET crl-14926 313 30 search search NOUN crl-14926 313 31 . . PUNCT crl-14926 314 1 peters peters PROPN crl-14926 314 2 and and CCONJ crl-14926 314 3 kurth kurth PROPN crl-14926 314 4 's 's PART crl-14926 314 5 study study NOUN crl-14926 314 6 cited cite VERB crl-14926 314 7 in in ADP crl-14926 314 8 the the DET crl-14926 314 9 literature literature NOUN crl-14926 314 10 review review NOUN crl-14926 314 11 also also ADV crl-14926 314 12 indicates indicate VERB crl-14926 314 13 that that SCONJ crl-14926 314 14 many many ADJ crl-14926 314 15 users user NOUN crl-14926 314 16 do do AUX crl-14926 314 17 not not PART crl-14926 314 18 employ employ VERB crl-14926 314 19 multiple multiple ADJ crl-14926 314 20 strategies strategy NOUN crl-14926 314 21 in in ADP crl-14926 314 22 subject subject NOUN crl-14926 314 23 searching search VERB crl-14926 314 24 . . PUNCT crl-14926 315 1 in in ADP crl-14926 315 2 judging judge VERB crl-14926 315 3 user user NOUN crl-14926 315 4 success success NOUN crl-14926 315 5 , , PUNCT crl-14926 315 6 satisfaction satisfaction NOUN crl-14926 315 7 alone alone ADV crl-14926 315 8 appears appear VERB crl-14926 315 9 to to PART crl-14926 315 10 be be AUX crl-14926 315 11 a a DET crl-14926 315 12 very very ADV crl-14926 315 13 limited limited ADJ crl-14926 315 14 measure measure NOUN crl-14926 315 15 of of ADP crl-14926 315 16 success success NOUN crl-14926 315 17 with with ADP crl-14926 315 18 users user NOUN crl-14926 315 19 reporting report VERB crl-14926 315 20 more more ADV crl-14926 315 21 positively positively ADV crl-14926 315 22 on on ADP crl-14926 315 23 satisfaction satisfaction NOUN crl-14926 315 24 with with ADP crl-14926 315 25 the the DET crl-14926 315 26 search search NOUN crl-14926 315 27 and and CCONJ crl-14926 315 28 ease ease NOUN crl-14926 315 29 of of ADP crl-14926 315 30 use use NOUN crl-14926 315 31 than than SCONJ crl-14926 315 32 they they PRON crl-14926 315 33 do do VERB crl-14926 315 34 for for ADP crl-14926 315 35 finding find VERB crl-14926 315 36 materials material NOUN crl-14926 315 37 ( ( PUNCT crl-14926 315 38 table table NOUN crl-14926 315 39 14 14 NUM crl-14926 315 40 ) ) PUNCT crl-14926 315 41 . . PUNCT crl-14926 316 1 it it PRON crl-14926 316 2 appears appear VERB crl-14926 316 3 that that SCONJ crl-14926 316 4 while while SCONJ crl-14926 316 5 one one NUM crl-14926 316 6 - - PUNCT crl-14926 316 7 fifth fifth NOUN crl-14926 316 8 of of ADP crl-14926 316 9 patrons patron NOUN crl-14926 316 10 have have VERB crl-14926 316 11 negative negative ADJ crl-14926 316 12 experiences experience NOUN crl-14926 316 13 with with ADP crl-14926 316 14 finding find VERB crl-14926 316 15 materials material NOUN crl-14926 316 16 in in ADP crl-14926 316 17 the the DET crl-14926 316 18 online online ADJ crl-14926 316 19 catalog catalog NOUN crl-14926 316 20 , , PUNCT crl-14926 316 21 few few ADJ crl-14926 316 22 respond respond NOUN crl-14926 316 23 negatively negatively ADV crl-14926 316 24 concerning concern VERB crl-14926 316 25 satisfaction satisfaction NOUN crl-14926 316 26 or or CCONJ crl-14926 316 27 ease ease NOUN crl-14926 316 28 of of ADP crl-14926 316 29 use use NOUN crl-14926 316 30 . . PUNCT crl-14926 317 1 therefore therefore ADV crl-14926 317 2 , , PUNCT crl-14926 317 3 user user NOUN crl-14926 317 4 satisfaction satisfaction NOUN crl-14926 317 5 is be AUX crl-14926 317 6 indeed indeed ADV crl-14926 317 7 a a DET crl-14926 317 8 complex complex ADJ crl-14926 317 9 measure measure NOUN crl-14926 317 10 and and CCONJ crl-14926 317 11 not not PART crl-14926 317 12 strongly strongly ADV crl-14926 317 13 associated associate VERB crl-14926 317 14 with with ADP crl-14926 317 15 finding find VERB crl-14926 317 16 materials material NOUN crl-14926 317 17 in in ADP crl-14926 317 18 the the DET crl-14926 317 19 online online ADJ crl-14926 317 20 catalog catalog NOUN crl-14926 317 21 . . PUNCT crl-14926 318 1 finally finally ADV crl-14926 318 2 , , PUNCT crl-14926 318 3 patrons patron NOUN crl-14926 318 4 ' ' PART crl-14926 318 5 failure failure NOUN crl-14926 318 6 to to PART crl-14926 318 7 access access VERB crl-14926 318 8 the the DET crl-14926 318 9 detailed detailed ADJ crl-14926 318 10 online online ADJ crl-14926 318 11 catalog catalog NOUN crl-14926 318 12 screens screen NOUN crl-14926 318 13 with with ADP crl-14926 318 14 circulation circulation NOUN crl-14926 318 15 status status NOUN crl-14926 318 16 and and CCONJ crl-14926 318 17 holdings holding NOUN crl-14926 318 18 information information NOUN crl-14926 318 19 is be AUX crl-14926 318 20 strongly strongly ADV crl-14926 318 21 associated associate VERB crl-14926 318 22 with with ADP crl-14926 318 23 user user NOUN crl-14926 318 24 failure failure NOUN crl-14926 318 25 in in ADP crl-14926 318 26 locating locate VERB crl-14926 318 27 actual actual ADJ crl-14926 318 28 documents document NOUN crl-14926 318 29 . . PUNCT crl-14926 319 1 one one NUM crl-14926 319 2 of of ADP crl-14926 319 3 the the DET crl-14926 319 4 most most ADV crl-14926 319 5 interesting interesting ADJ crl-14926 319 6 results result NOUN crl-14926 319 7 of of ADP crl-14926 319 8 this this DET crl-14926 319 9 study study NOUN crl-14926 319 10 is be AUX crl-14926 319 11 that that SCONJ crl-14926 319 12 patrons patron NOUN crl-14926 319 13 reported report VERB crl-14926 319 14 similar similar ADJ crl-14926 319 15 levels level NOUN crl-14926 319 16 of of ADP crl-14926 319 17 success success NOUN crl-14926 319 18 in in ADP crl-14926 319 19 finding find VERB crl-14926 319 20 just just ADV crl-14926 319 21 what what PRON crl-14926 319 22 was be AUX crl-14926 319 23 wanted want VERB crl-14926 319 24 in in ADP crl-14926 319 25 the the DET crl-14926 319 26 online online ADJ crl-14926 319 27 catalog catalog NOUN crl-14926 319 28 whether whether SCONJ crl-14926 319 29 they they PRON crl-14926 319 30 asked ask VERB crl-14926 319 31 a a DET crl-14926 319 32 librarian librarian NOUN crl-14926 319 33 or or CCONJ crl-14926 319 34 used use VERB crl-14926 319 35 the the DET crl-14926 319 36 online online ADJ crl-14926 319 37 catalog catalog NOUN crl-14926 319 38 as as ADP crl-14926 319 39 unassisted unassisted ADJ crl-14926 319 40 users user NOUN crl-14926 319 41 ( ( PUNCT crl-14926 319 42 table table NOUN crl-14926 319 43 12 12 NUM crl-14926 319 44 ) ) PUNCT crl-14926 319 45 . . PUNCT crl-14926 320 1 this this PRON crl-14926 320 2 suggests suggest VERB crl-14926 320 3 that that SCONJ crl-14926 320 4 at at ADP crl-14926 320 5 san san PROPN crl-14926 320 6 jose jose PROPN crl-14926 320 7 , , PUNCT crl-14926 320 8 asking ask VERB crl-14926 320 9 a a DET crl-14926 320 10 librarian librarian NOUN crl-14926 320 11 does do AUX crl-14926 320 12 not not PART crl-14926 320 13 seem seem VERB crl-14926 320 14 to to PART crl-14926 320 15 enable enable VERB crl-14926 320 16 patrons patron NOUN crl-14926 320 17 ( ( PUNCT crl-14926 320 18 who who PRON crl-14926 320 19 are be AUX crl-14926 320 20 perhaps perhaps ADV crl-14926 320 21 less less ADV crl-14926 320 22 well well ADV crl-14926 320 23 prepared prepared ADJ crl-14926 320 24 to to PART crl-14926 320 25 search search VERB crl-14926 320 26 on on ADP crl-14926 320 27 their their PRON crl-14926 320 28 own own ADJ crl-14926 320 29 ) ) PUNCT crl-14926 320 30 to to PART crl-14926 320 31 be be AUX crl-14926 320 32 more more ADV crl-14926 320 33 successful successful ADJ crl-14926 320 34 in in ADP crl-14926 320 35 finding find VERB crl-14926 320 36 materials material NOUN crl-14926 320 37 than than ADP crl-14926 320 38 catalog catalog NOUN crl-14926 320 39 users user NOUN crl-14926 320 40 who who PRON crl-14926 320 41 do do AUX crl-14926 320 42 not not PART crl-14926 320 43 ask ask VERB crl-14926 320 44 for for ADP crl-14926 320 45 reference reference NOUN crl-14926 320 46 assistance assistance NOUN crl-14926 320 47 . . PUNCT crl-14926 321 1 concerning concern VERB crl-14926 321 2 reference reference NOUN crl-14926 321 3 assistance assistance NOUN crl-14926 321 4 with with ADP crl-14926 321 5 the the DET crl-14926 321 6 online online ADJ crl-14926 321 7 catalog catalog NOUN crl-14926 321 8 , , PUNCT crl-14926 321 9 an an DET crl-14926 321 10 analysis analysis NOUN crl-14926 321 11 of of ADP crl-14926 321 12 rtai rtai NOUN crl-14926 321 13 transactions transaction NOUN crl-14926 321 14 involving involve VERB crl-14926 321 15 the the DET crl-14926 321 16 use use NOUN crl-14926 321 17 of of ADP crl-14926 321 18 the the DET crl-14926 321 19 online online ADJ crl-14926 321 20 catalog catalog NOUN crl-14926 321 21 indicates indicate VERB crl-14926 321 22 that that SCONJ crl-14926 321 23 these these DET crl-14926 321 24 transactions transaction NOUN crl-14926 321 25 resemble resemble VERB crl-14926 321 26 the the DET crl-14926 321 27 syndrome syndrome NOUN crl-14926 321 28 of of ADP crl-14926 321 29 characteristics characteristic NOUN crl-14926 321 30 identified identify VERB crl-14926 321 31 by by ADP crl-14926 321 32 bunge bunge NOUN crl-14926 321 33 and and CCONJ crl-14926 321 34 murfin murfin NOUN crl-14926 321 35 as as ADP crl-14926 321 36 typical typical ADJ crl-14926 321 37 of of ADP crl-14926 321 38 less less ADV crl-14926 321 39 successful successful ADJ crl-14926 321 40 reference reference NOUN crl-14926 321 41 service service NOUN crl-14926 321 42 in in ADP crl-14926 321 43 libraries library NOUN crl-14926 321 44 . . PUNCT crl-14926 322 1 at at ADP crl-14926 322 2 san san PROPN crl-14926 322 3 jose jose PROPN crl-14926 322 4 , , PUNCT crl-14926 322 5 when when SCONJ crl-14926 322 6 librarians librarian NOUN crl-14926 322 7 answer answer VERB crl-14926 322 8 questions question NOUN crl-14926 322 9 involving involve VERB crl-14926 322 10 online online ADJ crl-14926 322 11 catalog catalog NOUN crl-14926 322 12 use use NOUN crl-14926 322 13 , , PUNCT crl-14926 322 14 they they PRON crl-14926 322 15 are be AUX crl-14926 322 16 more more ADV crl-14926 322 17 likely likely ADJ crl-14926 322 18 to to PART crl-14926 322 19 direct direct VERB crl-14926 322 20 the the DET crl-14926 322 21 user user NOUN crl-14926 322 22 how how SCONJ crl-14926 322 23 to to PART crl-14926 322 24 search search VERB crl-14926 322 25 , , PUNCT crl-14926 322 26 rather rather ADV crl-14926 322 27 than than ADP crl-14926 322 28 actually actually ADV crl-14926 322 29 doing do VERB crl-14926 322 30 the the DET crl-14926 322 31 search search NOUN crl-14926 322 32 with with ADP crl-14926 322 33 the the DET crl-14926 322 34 user user NOUN crl-14926 322 35 . . PUNCT crl-14926 323 1 questions question NOUN crl-14926 323 2 involving involve VERB crl-14926 323 3 online online ADJ crl-14926 323 4 catalog catalog NOUN crl-14926 323 5 use use NOUN crl-14926 323 6 at at ADP crl-14926 323 7 san san PROPN crl-14926 323 8 jose jose PROPN crl-14926 323 9 are be AUX crl-14926 323 10 also also ADV crl-14926 323 11 charpatron charpatron ADJ crl-14926 323 12 online online ADJ crl-14926 323 13 catalog catalog NOUN crl-14926 323 14 success success NOUN crl-14926 323 15 495 495 NUM crl-14926 323 16 acterized acterize VERB crl-14926 323 17 by by ADP crl-14926 323 18 more more ADJ crl-14926 323 19 transactions transaction NOUN crl-14926 323 20 of of ADP crl-14926 323 21 two two NUM crl-14926 323 22 minutes minute NOUN crl-14926 323 23 or or CCONJ crl-14926 323 24 fewer few ADJ crl-14926 323 25 , , PUNCT crl-14926 323 26 qne qne NOUN crl-14926 323 27 - - PUNCT crl-14926 323 28 source source NOUN crl-14926 323 29 transactions transaction NOUN crl-14926 323 30 , , PUNCT crl-14926 323 31 more more ADJ crl-14926 323 32 users user NOUN crl-14926 323 33 not not PART crl-14926 323 34 receiving receive VERB crl-14926 323 35 enough enough ADJ crl-14926 323 36 time time NOUN crl-14926 323 37 and and CCONJ crl-14926 323 38 help help VERB crl-14926 323 39 , , PUNCT crl-14926 323 40 and and CCONJ crl-14926 323 41 low low ADJ crl-14926 323 42 agreement agreement NOUN crl-14926 323 43 on on ADP crl-14926 323 44 patron patron NOUN crl-14926 323 45 success success NOUN crl-14926 323 46 by by ADP crl-14926 323 47 librarians librarian NOUN crl-14926 323 48 and and CCONJ crl-14926 323 49 users user NOUN crl-14926 323 50 . . PUNCT crl-14926 324 1 it it PRON crl-14926 324 2 would would AUX crl-14926 324 3 appear appear VERB crl-14926 324 4 , , PUNCT crl-14926 324 5 in in ADP crl-14926 324 6 our our PRON crl-14926 324 7 multicultural multicultural ADJ crl-14926 324 8 , , PUNCT crl-14926 324 9 multilingual multilingual ADJ crl-14926 324 10 university university NOUN crl-14926 324 11 with with ADP crl-14926 324 12 severe severe ADJ crl-14926 324 13 budget budget NOUN crl-14926 324 14 problems problem NOUN crl-14926 324 15 affecting affect VERB crl-14926 324 16 our our PRON crl-14926 324 17 collections collection NOUN crl-14926 324 18 and and CCONJ crl-14926 324 19 personnel personnel NOUN crl-14926 324 20 resources resource NOUN crl-14926 324 21 , , PUNCT crl-14926 324 22 that that SCONJ crl-14926 324 23 patron patron NOUN crl-14926 324 24 and and CCONJ crl-14926 324 25 librarian librarian ADJ crl-14926 324 26 expectations expectation NOUN crl-14926 324 27 of of ADP crl-14926 324 28 the the DET crl-14926 324 29 library library NOUN crl-14926 324 30 and and CCONJ crl-14926 324 31 the the DET crl-14926 324 32 role role NOUN crl-14926 324 33 of of ADP crl-14926 324 34 the the DET crl-14926 324 35 librarian librarian NOUN crl-14926 324 36 are be AUX crl-14926 324 37 frequently frequently ADV crl-14926 324 38 dissimilar dissimilar ADJ crl-14926 324 39 . . PUNCT crl-14926 325 1 this this PRON crl-14926 325 2 occurs occur VERB crl-14926 325 3 despite despite SCONJ crl-14926 325 4 an an DET crl-14926 325 5 active active ADJ crl-14926 325 6 outreach outreach NOUN crl-14926 325 7 program program NOUN crl-14926 325 8 , , PUNCT crl-14926 325 9 with with ADP crl-14926 325 10 curriculum curriculum NOUN crl-14926 325 11 - - PUNCT crl-14926 325 12 based base VERB crl-14926 325 13 bibliographic bibliographic ADJ crl-14926 325 14 instruction instruction NOUN crl-14926 325 15 , , PUNCT crl-14926 325 16 outreach outreach NOUN crl-14926 325 17 programs program NOUN crl-14926 325 18 directed direct VERB crl-14926 325 19 toward toward ADP crl-14926 325 20 minority minority NOUN crl-14926 325 21 groups group NOUN crl-14926 325 22 , , PUNCT crl-14926 325 23 and and CCONJ crl-14926 325 24 special special ADJ crl-14926 325 25 programs program NOUN crl-14926 325 26 for for ADP crl-14926 325 27 international international ADJ crl-14926 325 28 students student NOUN crl-14926 325 29 . . PUNCT crl-14926 326 1 as as SCONJ crl-14926 326 2 previously previously ADV crl-14926 326 3 mentioned mention VERB crl-14926 326 4 , , PUNCT crl-14926 326 5 california california PROPN crl-14926 326 6 's 's PART crl-14926 326 7 budget budget NOUN crl-14926 326 8 problems problem NOUN crl-14926 326 9 have have AUX crl-14926 326 10 translated translate VERB crl-14926 326 11 into into ADP crl-14926 326 12 public public ADJ crl-14926 326 13 school school NOUN crl-14926 326 14 funding funding NOUN crl-14926 326 15 problems problem NOUN crl-14926 326 16 . . PUNCT crl-14926 327 1 we we PRON crl-14926 327 2 are be AUX crl-14926 327 3 seeing see VERB crl-14926 327 4 the the DET crl-14926 327 5 impact impact NOUN crl-14926 327 6 of of ADP crl-14926 327 7 inadequate inadequate ADJ crl-14926 327 8 libraries library NOUN crl-14926 327 9 and and CCONJ crl-14926 327 10 library library NOUN crl-14926 327 11 instruction instruction NOUN crl-14926 327 12 in in ADP crl-14926 327 13 the the DET crl-14926 327 14 elementary elementary ADJ crl-14926 327 15 and and CCONJ crl-14926 327 16 secondary secondary ADJ crl-14926 327 17 schools school NOUN crl-14926 327 18 . . PUNCT crl-14926 328 1 we we PRON crl-14926 328 2 believe believe VERB crl-14926 328 3 this this DET crl-14926 328 4 study study NOUN crl-14926 328 5 has have VERB crl-14926 328 6 implications implication NOUN crl-14926 328 7 that that PRON crl-14926 328 8 touch touch NOUN crl-14926 328 9 on on ADP crl-14926 328 10 reference reference NOUN crl-14926 328 11 practice practice NOUN crl-14926 328 12 , , PUNCT crl-14926 328 13 as as ADV crl-14926 328 14 well well ADV crl-14926 328 15 as as ADP crl-14926 328 16 the the DET crl-14926 328 17 design design NOUN crl-14926 328 18 of of ADP crl-14926 328 19 the the DET crl-14926 328 20 online online ADJ crl-14926 328 21 catalog catalog NOUN crl-14926 328 22 . . PUNCT crl-14926 329 1 implications implication NOUN crl-14926 329 2 for for ADP crl-14926 329 3 reference reference NOUN crl-14926 329 4 practice practice NOUN crl-14926 329 5 changes change NOUN crl-14926 329 6 in in ADP crl-14926 329 7 reference reference NOUN crl-14926 329 8 practice practice NOUN crl-14926 329 9 and and CCONJ crl-14926 329 10 philosophy philosophy NOUN crl-14926 329 11 should should AUX crl-14926 329 12 be be AUX crl-14926 329 13 considered consider VERB crl-14926 329 14 in in ADP crl-14926 329 15 order order NOUN crl-14926 329 16 to to PART crl-14926 329 17 more more ADV crl-14926 329 18 adequately adequately ADV crl-14926 329 19 meet meet VERB crl-14926 329 20 the the DET crl-14926 329 21 needs need NOUN crl-14926 329 22 of of ADP crl-14926 329 23 our our PRON crl-14926 329 24 academic academic ADJ crl-14926 329 25 community community NOUN crl-14926 329 26 . . PUNCT crl-14926 330 1 if if SCONJ crl-14926 330 2 we we PRON crl-14926 330 3 consider consider VERB crl-14926 330 4 " " PUNCT crl-14926 330 5 teaching teach VERB crl-14926 330 6 " " PUNCT crl-14926 330 7 and and CCONJ crl-14926 330 8 " " PUNCT crl-14926 330 9 providing provide VERB crl-14926 330 10 the the DET crl-14926 330 11 information information NOUN crl-14926 330 12 " " PUNCT crl-14926 330 13 as as SCONJ crl-14926 330 14 opposite opposite ADJ crl-14926 330 15 ends end NOUN crl-14926 330 16 of of ADP crl-14926 330 17 a a DET crl-14926 330 18 spectrum spectrum NOUN crl-14926 330 19 , , PUNCT crl-14926 330 20 movement movement NOUN crl-14926 330 21 along along ADP crl-14926 330 22 that that DET crl-14926 330 23 spectrum spectrum NOUN crl-14926 330 24 toward toward ADP crl-14926 330 25 the the DET crl-14926 330 26 " " PUNCT crl-14926 330 27 information information NOUN crl-14926 330 28 providing providing NOUN crl-14926 330 29 " " PUNCT crl-14926 330 30 end end NOUN crl-14926 330 31 may may AUX crl-14926 330 32 be be AUX crl-14926 330 33 an an DET crl-14926 330 34 important important ADJ crl-14926 330 35 emphasis emphasis NOUN crl-14926 330 36 . . PUNCT crl-14926 331 1 developing develop VERB crl-14926 331 2 a a DET crl-14926 331 3 series series NOUN crl-14926 331 4 of of ADP crl-14926 331 5 strategies strategy NOUN crl-14926 331 6 that that PRON crl-14926 331 7 can can AUX crl-14926 331 8 provide provide VERB crl-14926 331 9 appropriate appropriate ADJ crl-14926 331 10 reference reference NOUN crl-14926 331 11 behaviors behavior NOUN crl-14926 331 12 for for ADP crl-14926 331 13 persons person NOUN crl-14926 331 14 working work VERB crl-14926 331 15 at at ADP crl-14926 331 16 service service NOUN crl-14926 331 17 points point NOUN crl-14926 331 18 may may AUX crl-14926 331 19 be be AUX crl-14926 331 20 one one NUM crl-14926 331 21 of of ADP crl-14926 331 22 the the DET crl-14926 331 23 most most ADV crl-14926 331 24 important important ADJ crl-14926 331 25 actions action NOUN crl-14926 331 26 . . PUNCT crl-14926 332 1 this this PRON crl-14926 332 2 could could AUX crl-14926 332 3 also also ADV crl-14926 332 4 be be AUX crl-14926 332 5 true true ADJ crl-14926 332 6 at at ADP crl-14926 332 7 service service NOUN crl-14926 332 8 desks desk NOUN crl-14926 332 9 , , PUNCT crl-14926 332 10 where where SCONJ crl-14926 332 11 reference reference NOUN crl-14926 332 12 and/or and/or CCONJ crl-14926 332 13 instruction instruction NOUN crl-14926 332 14 are be AUX crl-14926 332 15 not not PART crl-14926 332 16 the the DET crl-14926 332 17 primary primary ADJ crl-14926 332 18 purposes purpose NOUN crl-14926 332 19 . . PUNCT crl-14926 333 1 staff staff NOUN crl-14926 333 2 at at ADP crl-14926 333 3 circulation circulation NOUN crl-14926 333 4 , , PUNCT crl-14926 333 5 periodical periodical ADJ crl-14926 333 6 service service NOUN crl-14926 333 7 , , PUNCT crl-14926 333 8 and and CCONJ crl-14926 333 9 other other ADJ crl-14926 333 10 similar similar ADJ crl-14926 333 11 desks desk NOUN crl-14926 333 12 , , PUNCT crl-14926 333 13 in in ADP crl-14926 333 14 libraries library NOUN crl-14926 333 15 where where SCONJ crl-14926 333 16 directions direction NOUN crl-14926 333 17 and and CCONJ crl-14926 333 18 brief brief ADJ crl-14926 333 19 instruction instruction NOUN crl-14926 333 20 are be AUX crl-14926 333 21 the the DET crl-14926 333 22 norm norm NOUN crl-14926 333 23 , , PUNCT crl-14926 333 24 also also ADV crl-14926 333 25 may may AUX crl-14926 333 26 not not PART crl-14926 333 27 be be AUX crl-14926 333 28 meeting meet VERB crl-14926 333 29 the the DET crl-14926 333 30 needs need NOUN crl-14926 333 31 of of ADP crl-14926 333 32 student student NOUN crl-14926 333 33 patrons patron NOUN crl-14926 333 34 who who PRON crl-14926 333 35 require require VERB crl-14926 333 36 more more ADJ crl-14926 333 37 assistance assistance NOUN crl-14926 333 38 . . PUNCT crl-14926 334 1 through through ADP crl-14926 334 2 their their PRON crl-14926 334 3 assignments assignment NOUN crl-14926 334 4 and and CCONJ crl-14926 334 5 classroom classroom NOUN crl-14926 334 6 presentations presentation NOUN crl-14926 334 7 , , PUNCT crl-14926 334 8 teaching teach VERB crl-14926 334 9 faculty faculty NOUN crl-14926 334 10 play play VERB crl-14926 334 11 an an DET crl-14926 334 12 important important ADJ crl-14926 334 13 role role NOUN crl-14926 334 14 in in ADP crl-14926 334 15 students student NOUN crl-14926 334 16 ' ' PART crl-14926 334 17 use use NOUN crl-14926 334 18 of of ADP crl-14926 334 19 the the DET crl-14926 334 20 library library PROPN crl-14926 334 21 . . PUNCT crl-14926 335 1 classroom classroom NOUN crl-14926 335 2 teachers teacher NOUN crl-14926 335 3 and and CCONJ crl-14926 335 4 librarians librarians PROPN crl-14926 335 5 working work VERB crl-14926 335 6 together together ADV crl-14926 335 7 need need VERB crl-14926 335 8 to to PART crl-14926 335 9 provide provide VERB crl-14926 335 10 more more ADJ crl-14926 335 11 496 496 NUM crl-14926 335 12 college college NOUN crl-14926 335 13 & & CCONJ crl-14926 335 14 research research PROPN crl-14926 335 15 libraries library NOUN crl-14926 335 16 instruction instruction NOUN crl-14926 335 17 and and CCONJ crl-14926 335 18 assistance assistance NOUN crl-14926 335 19 in in ADP crl-14926 335 20 search search NOUN crl-14926 335 21 strategies strategy NOUN crl-14926 335 22 , , PUNCT crl-14926 335 23 particularly particularly ADV crl-14926 335 24 techniques technique NOUN crl-14926 335 25 for for ADP crl-14926 335 26 narrowing narrow VERB crl-14926 335 27 and and CCONJ crl-14926 335 28 expanding expand VERB crl-14926 335 29 searches search NOUN crl-14926 335 30 , , PUNCT crl-14926 335 31 and and CCONJ crl-14926 335 32 the the DET crl-14926 335 33 appropriate appropriate ADJ crl-14926 335 34 use use NOUN crl-14926 335 35 of of ADP crl-14926 335 36 keyword keyword PROPN crl-14926 335 37 versus versus ADP crl-14926 335 38 controlled control VERB crl-14926 335 39 vocabulary vocabulary NOUN crl-14926 335 40 . . PUNCT crl-14926 336 1 the the DET crl-14926 336 2 scope scope NOUN crl-14926 336 3 of of ADP crl-14926 336 4 the the DET crl-14926 336 5 online online ADJ crl-14926 336 6 catalog catalog NOUN crl-14926 336 7 should should AUX crl-14926 336 8 be be AUX crl-14926 336 9 clarified clarify VERB crl-14926 336 10 . . PUNCT crl-14926 337 1 informal informal ADJ crl-14926 337 2 examinations examination NOUN crl-14926 337 3 of of ADP crl-14926 337 4 the the DET crl-14926 337 5 librarian librarian ADJ crl-14926 337 6 observers observer NOUN crl-14926 337 7 indicated indicate VERB crl-14926 337 8 that that SCONJ crl-14926 337 9 many many ADJ crl-14926 337 10 users user NOUN crl-14926 337 11 do do AUX crl-14926 337 12 not not PART crl-14926 337 13 understand understand VERB crl-14926 337 14 the the DET crl-14926 337 15 role role NOUN crl-14926 337 16 of of ADP crl-14926 337 17 the the DET crl-14926 337 18 catalog catalog NOUN crl-14926 337 19 in in ADP crl-14926 337 20 locating locate VERB crl-14926 337 21 information information NOUN crl-14926 337 22 versus versus ADP crl-14926 337 23 that that PRON crl-14926 337 24 of of ADP crl-14926 337 25 other other ADJ crl-14926 337 26 bibliographic bibliographic ADJ crl-14926 337 27 sources source NOUN crl-14926 337 28 , , PUNCT crl-14926 337 29 such such ADJ crl-14926 337 30 as as ADP crl-14926 337 31 periodical periodical ADJ crl-14926 337 32 and and CCONJ crl-14926 337 33 newspaper newspaper NOUN crl-14926 337 34 indexes index NOUN crl-14926 337 35 . . PUNCT crl-14926 338 1 our our PRON crl-14926 338 2 findings finding NOUN crl-14926 338 3 need need VERB crl-14926 338 4 to to PART crl-14926 338 5 be be AUX crl-14926 338 6 conveyed convey VERB crl-14926 338 7 to to ADP crl-14926 338 8 faculty faculty NOUN crl-14926 338 9 , , PUNCT crl-14926 338 10 and and CCONJ crl-14926 338 11 we we PRON crl-14926 338 12 need need VERB crl-14926 338 13 to to PART crl-14926 338 14 create create VERB crl-14926 338 15 a a DET crl-14926 338 16 plan plan NOUN crl-14926 338 17 for for ADP crl-14926 338 18 cooperatively cooperatively ADV crl-14926 338 19 working work VERB crl-14926 338 20 toward toward ADP crl-14926 338 21 solutions solution NOUN crl-14926 338 22 . . PUNCT crl-14926 339 1 classroom classroom NOUN crl-14926 339 2 teachers teacher NOUN crl-14926 339 3 and and CCONJ crl-14926 339 4 librarians librarians PROPN crl-14926 339 5 working work VERB crl-14926 339 6 together together ADV crl-14926 339 7 need need VERB crl-14926 339 8 to to PART crl-14926 339 9 provide provide VERB crl-14926 339 10 more more ADJ crl-14926 339 11 instruction instruction NOUN crl-14926 339 12 and and CCONJ crl-14926 339 13 assistance assistance NOUN crl-14926 339 14 in in ADP crl-14926 339 15 search search NOUN crl-14926 339 16 strategies strategy NOUN crl-14926 339 17 , , PUNCT crl-14926 339 18 particularly particularly ADV crl-14926 339 19 techniques technique NOUN crl-14926 339 20 for for ADP crl-14926 339 21 narrowing narrow VERB crl-14926 339 22 and and CCONJ crl-14926 339 23 expanding expand VERB crl-14926 339 24 searches search NOUN crl-14926 339 25 , , PUNCT crl-14926 339 26 and and CCONJ crl-14926 339 27 the the DET crl-14926 339 28 appropriate appropriate ADJ crl-14926 339 29 use use NOUN crl-14926 339 30 of of ADP crl-14926 339 31 keyword keyword PROPN crl-14926 339 32 versus versus ADP crl-14926 339 33 controlled control VERB crl-14926 339 34 vocabulary vocabulary NOUN crl-14926 339 35 . . PUNCT crl-14926 340 1 these these DET crl-14926 340 2 proposed propose VERB crl-14926 340 3 changes change NOUN crl-14926 340 4 would would AUX crl-14926 340 5 seem seem VERB crl-14926 340 6 to to PART crl-14926 340 7 require require VERB crl-14926 340 8 that that SCONJ crl-14926 340 9 additional additional ADJ crl-14926 340 10 tim~ tim~ NOUN crl-14926 340 11 and and CCONJ crl-14926 340 12 effo effo NOUN crl-14926 340 13 ~ ~ SYM crl-14926 340 14 t t NOUN crl-14926 340 15 be be AUX crl-14926 340 16 spent spend VERB crl-14926 340 17 with with ADP crl-14926 340 18 patrons patron NOUN crl-14926 340 19 , , PUNCT crl-14926 340 20 accordmg accordmg VERB crl-14926 340 21 to to ADP crl-14926 340 22 their their PRON crl-14926 340 23 needs need NOUN crl-14926 340 24 . . PUNCT crl-14926 341 1 to to PART crl-14926 341 2 effect effect VERB crl-14926 341 3 these these DET crl-14926 341 4 changes change NOUN crl-14926 341 5 , , PUNCT crl-14926 341 6 there there PRON crl-14926 341 7 must must AUX crl-14926 341 8 be be AUX crl-14926 341 9 a a DET crl-14926 341 10 strong strong ADJ crl-14926 341 11 degree degree NOUN crl-14926 341 12 of of ADP crl-14926 341 13 consensus consensus NOUN crl-14926 341 14 at at ADP crl-14926 341 15 all all DET crl-14926 341 16 levels level NOUN crl-14926 341 17 of of ADP crl-14926 341 18 staffing staffing NOUN crl-14926 341 19 and and CCONJ crl-14926 341 20 library library NOUN crl-14926 341 21 structure structure NOUN crl-14926 341 22 . . PUNCT crl-14926 342 1 increased increase VERB crl-14926 342 2 staffing staffing NOUN crl-14926 342 3 levels level NOUN crl-14926 342 4 , , PUNCT crl-14926 342 5 further further ADJ crl-14926 342 6 staff staff NOUN crl-14926 342 7 training training NOUN crl-14926 342 8 in in ADP crl-14926 342 9 appropriate appropriate ADJ crl-14926 342 10 service service NOUN crl-14926 342 11 behaviors behavior NOUN crl-14926 342 12 , , PUNCT crl-14926 342 13 and and CCONJ crl-14926 342 14 expanded expand VERB crl-14926 342 15 student student NOUN crl-14926 342 16 instruction instruction NOUN crl-14926 342 17 , , PUNCT crl-14926 342 18 either either CCONJ crl-14926 342 19 in in ADP crl-14926 342 20 the the DET crl-14926 342 21 classroom classroom NOUN crl-14926 342 22 or or CCONJ crl-14926 342 23 in in ADP crl-14926 342 24 library library NOUN crl-14926 342 25 - - PUNCT crl-14926 342 26 initiated initiate VERB crl-14926 342 27 and and CCONJ crl-14926 342 28 faculty faculty NOUN crl-14926 342 29 - - PUNCT crl-14926 342 30 supported support VERB crl-14926 342 31 workshops workshop NOUN crl-14926 342 32 may may AUX crl-14926 342 33 be be AUX crl-14926 342 34 necessary necessary ADJ crl-14926 342 35 elements element NOUN crl-14926 342 36 in in ADP crl-14926 342 37 a a DET crl-14926 342 38 plan plan NOUN crl-14926 342 39 . . PUNCT crl-14926 343 1 without without ADP crl-14926 343 2 adequate adequate ADJ crl-14926 343 3 resource resource NOUN crl-14926 343 4 and and CCONJ crl-14926 343 5 staff staff NOUN crl-14926 343 6 support support NOUN crl-14926 343 7 , , PUNCT crl-14926 343 8 reference reference NOUN crl-14926 343 9 librarians librarian NOUN crl-14926 343 10 and and CCONJ crl-14926 343 11 others other NOUN crl-14926 343 12 may may AUX crl-14926 343 13 need need VERB crl-14926 343 14 to to PART crl-14926 343 15 make make VERB crl-14926 343 16 choices choice NOUN crl-14926 343 17 between between ADP crl-14926 343 18 quality quality NOUN crl-14926 343 19 and and CCONJ crl-14926 343 20 quantity quantity NOUN crl-14926 343 21 . . PUNCT crl-14926 344 1 in in ADP crl-14926 344 2 scarce scarce ADJ crl-14926 344 3 resource resource NOUN crl-14926 344 4 environments environment NOUN crl-14926 344 5 , , PUNCT crl-14926 344 6 painful painful ADJ crl-14926 344 7 choices choice NOUN crl-14926 344 8 must must AUX crl-14926 344 9 be be AUX crl-14926 344 10 made make VERB crl-14926 344 11 ; ; PUNCT crl-14926 344 12 either either DET crl-14926 344 13 librarians librarian NOUN crl-14926 344 14 help help VERB crl-14926 344 15 people people NOUN crl-14926 344 16 more more ADV crl-14926 344 17 extensively extensively ADV crl-14926 344 18 and and CCONJ crl-14926 344 19 . . PUNCT crl-14926 345 1 pro pro ADJ crl-14926 345 2 ~ ~ ADJ crl-14926 345 3 ide ide ADP crl-14926 345 4 service service NOUN crl-14926 345 5 to to ADP crl-14926 345 6 fewer few ADJ crl-14926 345 7 people people NOUN crl-14926 345 8 , , PUNCT crl-14926 345 9 or or CCONJ crl-14926 345 10 libranans libranan NOUN crl-14926 345 11 help help VERB crl-14926 345 12 more more ADJ crl-14926 345 13 people people NOUN crl-14926 345 14 but but CCONJ crl-14926 345 15 not not PART crl-14926 345 16 to to ADP crl-14926 345 17 the the DET crl-14926 345 18 extent extent NOUN crl-14926 345 19 that that SCONJ crl-14926 345 20 they they PRON crl-14926 345 21 need need VERB crl-14926 345 22 . . PUNCT crl-14926 346 1 however however ADV crl-14926 346 2 , , PUNCT crl-14926 346 3 even even ADV crl-14926 346 4 when when SCONJ crl-14926 346 5 resources resource NOUN crl-14926 346 6 are be AUX crl-14926 346 7 not not PART crl-14926 346 8 adequate adequate ADJ crl-14926 346 9 , , PUNCT crl-14926 346 10 studies study NOUN crl-14926 346 11 such such ADJ crl-14926 346 12 as as ADP crl-14926 346 13 this this DET crl-14926 346 14 project project NOUN crl-14926 346 15 will will AUX crl-14926 346 16 help help VERB crl-14926 346 17 ensure ensure VERB crl-14926 346 18 that that SCONJ crl-14926 346 19 staff staff NOUN crl-14926 346 20 clearly clearly ADV crl-14926 346 21 understand understand VERB crl-14926 346 22 the the DET crl-14926 346 23 consequences consequence NOUN crl-14926 346 24 ~f ~f PUNCT crl-14926 346 25 the the DET crl-14926 346 26 choice choice NOUN crl-14926 346 27 in in ADP crl-14926 346 28 terms term NOUN crl-14926 346 29 of of ADP crl-14926 346 30 success success NOUN crl-14926 346 31 for for ADP crl-14926 346 32 their their PRON crl-14926 346 33 particular particular ADJ crl-14926 346 34 type type NOUN crl-14926 346 35 of of ADP crl-14926 346 36 users user NOUN crl-14926 346 37 . . PUNCT crl-14926 347 1 november november PROPN crl-14926 347 2 1994 1994 NUM crl-14926 347 3 online online ADJ crl-14926 347 4 catalog catalog NOUN crl-14926 347 5 interface interface NOUN crl-14926 347 6 implications implication NOUN crl-14926 347 7 change change VERB crl-14926 347 8 in in ADP crl-14926 347 9 the the DET crl-14926 347 10 present present ADJ crl-14926 347 11 online online ADJ crl-14926 347 12 catalog catalog NOUN crl-14926 347 13 interface interface NOUN crl-14926 347 14 is be AUX crl-14926 347 15 an an DET crl-14926 347 16 important important ADJ crl-14926 347 17 element element NOUN crl-14926 347 18 in in ADP crl-14926 347 19 improving improve VERB crl-14926 347 20 user user NOUN crl-14926 347 21 success success NOUN crl-14926 347 22 . . PUNCT crl-14926 348 1 changes change NOUN crl-14926 348 2 in in ADP crl-14926 348 3 the the DET crl-14926 348 4 introductory introductory ADJ crl-14926 348 5 online online ADJ crl-14926 348 6 catalog catalog NOUN crl-14926 348 7 screen screen NOUN crl-14926 348 8 should should AUX crl-14926 348 9 be be AUX crl-14926 348 10 considered consider VERB crl-14926 348 11 . . PUNCT crl-14926 349 1 users user NOUN crl-14926 349 2 might might AUX crl-14926 349 3 be be AUX crl-14926 349 4 better well ADV crl-14926 349 5 served serve VERB crl-14926 349 6 by by ADP crl-14926 349 7 a a DET crl-14926 349 8 less less ADV crl-14926 349 9 cluttered cluttered ADJ crl-14926 349 10 screen screen NOUN crl-14926 349 11 , , PUNCT crl-14926 349 12 listing list VERB crl-14926 349 13 only only ADV crl-14926 349 14 the the DET crl-14926 349 15 four four NUM crl-14926 349 16 major major ADJ crl-14926 349 17 access access NOUN crl-14926 349 18 po po NOUN crl-14926 349 19 ~ ~ NOUN crl-14926 349 20 ts ts ADP crl-14926 349 21 ( ( PUNCT crl-14926 349 22 author author NOUN crl-14926 349 23 , , PUNCT crl-14926 349 24 title title NOUN crl-14926 349 25 , , PUNCT crl-14926 349 26 keyword keyword NOUN crl-14926 349 27 , , PUNCT crl-14926 349 28 and and CCONJ crl-14926 349 29 subject subject ADJ crl-14926 349 30 headings heading NOUN crl-14926 349 31 ) ) PUNCT crl-14926 349 32 , , PUNCT crl-14926 349 33 plus plus CCONJ crl-14926 349 34 other other ADJ crl-14926 349 35 ( ( PUNCT crl-14926 349 36 less less ADV crl-14926 349 37 heavily heavily ADV crl-14926 349 38 used use VERB crl-14926 349 39 features feature NOUN crl-14926 349 40 then then ADV crl-14926 349 41 listed list VERB crl-14926 349 42 on on ADP crl-14926 349 43 a a DET crl-14926 349 44 second second ADJ crl-14926 349 45 screen screen NOUN crl-14926 349 46 when when SCONJ crl-14926 349 47 this this DET crl-14926 349 48 choice choice NOUN crl-14926 349 49 is be AUX crl-14926 349 50 selected select VERB crl-14926 349 51 ) ) PUNCT crl-14926 349 52 and and CCONJ crl-14926 349 53 connect connect VERB crl-14926 349 54 to to ADP crl-14926 349 55 other other ADJ crl-14926 349 56 databases database NOUN crl-14926 349 57 . . PUNCT crl-14926 350 1 users user NOUN crl-14926 350 2 attempting attempt VERB crl-14926 350 3 to to PART crl-14926 350 4 locate locate VERB crl-14926 350 5 information information NOUN crl-14926 350 6 on on ADP crl-14926 350 7 subjects subject NOUN crl-14926 350 8 would would AUX crl-14926 350 9 be be AUX crl-14926 350 10 better well ADV crl-14926 350 11 served serve VERB crl-14926 350 12 by by ADP crl-14926 350 13 selecting select VERB crl-14926 350 14 keyword keyword PROPN crl-14926 350 15 rather rather ADV crl-14926 350 16 than than ADP crl-14926 350 17 subject subject ADJ crl-14926 350 18 heading head VERB crl-14926 350 19 as as ADP crl-14926 350 20 their their PRON crl-14926 350 21 first first ADJ crl-14926 350 22 access access NOUN crl-14926 350 23 strategy strategy NOUN crl-14926 350 24 . . PUNCT crl-14926 351 1 keyword keyword PROPN crl-14926 351 2 is be AUX crl-14926 351 3 listed list VERB crl-14926 351 4 above above ADP crl-14926 351 5 subject subject NOUN crl-14926 351 6 heading head VERB crl-14926 351 7 on on ADP crl-14926 351 8 the the DET crl-14926 351 9 screen screen NOUN crl-14926 351 10 but but CCONJ crl-14926 351 11 is be AUX crl-14926 351 12 less less ADV crl-14926 351 13 frequently frequently ADV crl-14926 351 14 searched search VERB crl-14926 351 15 according accord VERB crl-14926 351 16 to to ADP crl-14926 351 17 transaction transaction NOUN crl-14926 351 18 logs log NOUN crl-14926 351 19 . . PUNCT crl-14926 352 1 a a DET crl-14926 352 2 proposal proposal NOUN crl-14926 352 3 is be AUX crl-14926 352 4 now now ADV crl-14926 352 5 being be AUX crl-14926 352 6 considered consider VERB crl-14926 352 7 which which PRON crl-14926 352 8 will will AUX crl-14926 352 9 more more ADV crl-14926 352 10 strongly strongly ADV crl-14926 352 11 encourage encourage VERB crl-14926 352 12 novice novice NOUN crl-14926 352 13 users user NOUN crl-14926 352 14 to to PART crl-14926 352 15 begin begin VERB crl-14926 352 16 with with ADP crl-14926 352 17 keyword keyword PROPN crl-14926 352 18 - - PUNCT crl-14926 352 19 keyword keyword PROPN crl-14926 352 20 would would AUX crl-14926 352 21 still still ADV crl-14926 352 22 be be AUX crl-14926 352 23 listed list VERB crl-14926 352 24 above above ADP crl-14926 352 25 subject subject NOUN crl-14926 352 26 heading heading NOUN crl-14926 352 27 , , PUNCT crl-14926 352 28 but but CCONJ crl-14926 352 29 would would AUX crl-14926 352 30 belabeled belabele VERB crl-14926 352 31 " " PUNCT crl-14926 352 32 subject subject ADJ crl-14926 352 33 or or CCONJ crl-14926 352 34 title title NOUN crl-14926 352 35 words word NOUN crl-14926 352 36 . . PUNCT crl-14926 352 37 " " PUNCT crl-14926 353 1 this this PRON crl-14926 353 2 should should AUX crl-14926 353 3 make make VERB crl-14926 353 4 keyword keyword PROPN crl-14926 353 5 a a DET crl-14926 353 6 more more ADV crl-14926 353 7 appealing appealing ADJ crl-14926 353 8 choice choice NOUN crl-14926 353 9 to to ADP crl-14926 353 10 users user NOUN crl-14926 353 11 , , PUNCT crl-14926 353 12 particularly particularly ADV crl-14926 353 13 nonnative nonnative ADJ crl-14926 353 14 speakers speaker NOUN crl-14926 353 15 of of ADP crl-14926 353 16 english english PROPN crl-14926 353 17 . . PUNCT crl-14926 354 1 the the DET crl-14926 354 2 choice choice NOUN crl-14926 354 3 now now ADV crl-14926 354 4 labeled label VERB crl-14926 354 5 " " PUNCT crl-14926 354 6 subject subject NOUN crl-14926 354 7 heading heading NOUN crl-14926 354 8 " " PUNCT crl-14926 354 9 would would AUX crl-14926 354 10 be be AUX crl-14926 354 11 changed change VERB crl-14926 354 12 to to ADP crl-14926 354 13 " " PUNCT crl-14926 354 14 library library NOUN crl-14926 354 15 of of ADP crl-14926 354 16 congress congress PROPN crl-14926 354 17 subject subject NOUN crl-14926 354 18 heading head VERB crl-14926 354 19 . . PUNCT crl-14926 354 20 " " PUNCT crl-14926 355 1 this this PRON crl-14926 355 2 should should AUX crl-14926 355 3 provide provide VERB crl-14926 355 4 a a DET crl-14926 355 5 clearer clear ADJ crl-14926 355 6 message message NOUN crl-14926 355 7 to to ADP crl-14926 355 8 users user NOUN crl-14926 355 9 that that SCONJ crl-14926 355 10 these these DET crl-14926 355 11 headings heading NOUN crl-14926 355 12 are be AUX crl-14926 355 13 somewhat somewhat ADV crl-14926 355 14 more more ADV crl-14926 355 15 esoteric esoteric ADJ crl-14926 355 16 and and CCONJ crl-14926 355 17 less less ADV crl-14926 355 18 desirable desirable ADJ crl-14926 355 19 as as ADP crl-14926 355 20 a a DET crl-14926 355 21 first first ADJ crl-14926 355 22 choice choice NOUN crl-14926 355 23 . . PUNCT crl-14926 356 1 finally finally ADV crl-14926 356 2 , , PUNCT crl-14926 356 3 the the DET crl-14926 356 4 authors author NOUN crl-14926 356 5 believe believe VERB crl-14926 356 6 that that SCONJ crl-14926 356 7 online online ADJ crl-14926 356 8 catalog catalog NOUN crl-14926 356 9 software software NOUN crl-14926 356 10 that that PRON crl-14926 356 11 converts convert VERB crl-14926 356 12 zero zero NUM crl-14926 356 13 hit hit VERB crl-14926 356 14 searches search NOUN crl-14926 356 15 to to ADP crl-14926 356 16 other other ADJ crl-14926 356 17 forms form NOUN crl-14926 356 18 of of ADP crl-14926 356 19 subject subject ADJ crl-14926 356 20 queries query NOUN crl-14926 356 21 should should AUX crl-14926 356 22 be be AUX crl-14926 356 23 an an DET crl-14926 356 24 important important ADJ crl-14926 356 25 priority priority NOUN crl-14926 356 26 for for ADP crl-14926 356 27 vendors vendor NOUN crl-14926 356 28 . . PUNCT crl-14926 357 1 the the DET crl-14926 357 2 content content NOUN crl-14926 357 3 of of ADP crl-14926 357 4 summary summary NOUN crl-14926 357 5 screen screen NOUN crl-14926 357 6 displays display NOUN crl-14926 357 7 should should AUX crl-14926 357 8 be be AUX crl-14926 357 9 reviewed review VERB crl-14926 357 10 to to PART crl-14926 357 11 determine determine VERB crl-14926 357 12 if if SCONJ crl-14926 357 13 changes change NOUN crl-14926 357 14 should should AUX crl-14926 357 15 be be AUX crl-14926 357 16 made make VERB crl-14926 357 17 to to PART crl-14926 357 18 encourage encourage VERB crl-14926 357 19 a a DET crl-14926 357 20 greater great ADJ crl-14926 357 21 proportion proportion NOUN crl-14926 357 22 of of ADP crl-14926 357 23 users user NOUN crl-14926 357 24 to to PART crl-14926 357 25 view view VERB crl-14926 357 26 the the DET crl-14926 357 27 detailed detailed ADJ crl-14926 357 28 screen screen NOUN crl-14926 357 29 with with ADP crl-14926 357 30 the the DET crl-14926 357 31 most most ADV crl-14926 357 32 accurate accurate ADJ crl-14926 357 33 item item NOUN crl-14926 357 34 location location NOUN crl-14926 357 35 information information NOUN crl-14926 357 36 . . PUNCT crl-14926 358 1 because because SCONJ crl-14926 358 2 the the DET crl-14926 358 3 screen screen NOUN crl-14926 358 4 summaries summary NOUN crl-14926 358 5 are be AUX crl-14926 358 6 a a DET crl-14926 358 7 fairly fairly ADV crl-14926 358 8 standard standard ADJ crl-14926 358 9 format format NOUN crl-14926 358 10 of of ADP crl-14926 358 11 innovative innovative ADJ crl-14926 358 12 interfaces interface NOUN crl-14926 358 13 catalogs catalog NOUN crl-14926 358 14 , , PUNCT crl-14926 358 15 vendor vendor NOUN crl-14926 358 16 software software NOUN crl-14926 358 17 changes change NOUN crl-14926 358 18 may may AUX crl-14926 358 19 also also ADV crl-14926 358 20 be be AUX crl-14926 358 21 needed need VERB crl-14926 358 22 . . PUNCT crl-14926 358 23 . . PUNCT crl-14926 359 1 implications implication NOUN crl-14926 359 2 for for ADP crl-14926 359 3 study study NOUN crl-14926 359 4 methodology methodology PROPN crl-14926 359 5 the the DET crl-14926 359 6 methodology methodology NOUN crl-14926 359 7 developed develop VERB crl-14926 359 8 for for ADP crl-14926 359 9 this this DET crl-14926 359 10 study study NOUN crl-14926 359 11 provided provide VERB crl-14926 359 12 a a DET crl-14926 359 13 unique unique ADJ crl-14926 359 14 and and CCONJ crl-14926 359 15 highly highly ADV crl-14926 359 16 useful useful ADJ crl-14926 359 17 multiperspective multiperspective ADJ crl-14926 359 18 view view NOUN crl-14926 359 19 of of ADP crl-14926 359 20 the the DET crl-14926 359 21 role role NOUN crl-14926 359 22 of of ADP crl-14926 359 23 the the DET crl-14926 359 24 online online ADJ crl-14926 359 25 catalog catalog NOUN crl-14926 359 26 in in ADP crl-14926 359 27 library library PROPN crl-14926 359 28 service service NOUN crl-14926 359 29 . . PUNCT crl-14926 360 1 this this DET crl-14926 360 2 methodology methodology NOUN crl-14926 360 3 was be AUX crl-14926 360 4 very very ADV crl-14926 360 5 cost cost NOUN crl-14926 360 6 - - PUNCT crl-14926 360 7 effective effective ADJ crl-14926 360 8 . . PUNCT crl-14926 361 1 although although SCONJ crl-14926 361 2 it it PRON crl-14926 361 3 required require VERB crl-14926 361 4 the the DET crl-14926 361 5 cooperation cooperation NOUN crl-14926 361 6 and and CCONJ crl-14926 361 7 assistance assistance NOUN crl-14926 361 8 of of ADP crl-14926 361 9 the the DET crl-14926 361 10 entire entire ADJ crl-14926 361 11 reference reference NOUN crl-14926 361 12 department department NOUN crl-14926 361 13 staff staff NOUN crl-14926 361 14 , , PUNCT crl-14926 361 15 the the DET crl-14926 361 16 time time NOUN crl-14926 361 17 each each DET crl-14926 361 18 individual individual NOUN crl-14926 361 19 contributed contribute VERB crl-14926 361 20 was be AUX crl-14926 361 21 relatively relatively ADV crl-14926 361 22 small small ADJ crl-14926 361 23 . . PUNCT crl-14926 362 1 the the DET crl-14926 362 2 group group NOUN crl-14926 362 3 of of ADP crl-14926 362 4 eight eight NUM crl-14926 362 5 librarians librarian NOUN crl-14926 362 6 who who PRON crl-14926 362 7 carried carry VERB crl-14926 362 8 out out ADP crl-14926 362 9 the the DET crl-14926 362 10 online online ADJ crl-14926 362 11 catalog catalog NOUN crl-14926 362 12 study study NOUN crl-14926 362 13 contributed contribute VERB crl-14926 362 14 an an DET crl-14926 362 15 estimated estimate VERB crl-14926 362 16 five five NUM crl-14926 362 17 hours hour NOUN crl-14926 362 18 each each PRON crl-14926 362 19 , , PUNCT crl-14926 362 20 including include VERB crl-14926 362 21 planning plan VERB crl-14926 362 22 meetings meeting NOUN crl-14926 362 23 and and CCONJ crl-14926 362 24 online online ADJ crl-14926 362 25 catalog catalog NOUN crl-14926 362 26 user user NOUN crl-14926 362 27 interviews interview NOUN crl-14926 362 28 . . PUNCT crl-14926 363 1 the the DET crl-14926 363 2 library library NOUN crl-14926 363 3 provided provide VERB crl-14926 363 4 the the DET crl-14926 363 5 necessary necessary ADJ crl-14926 363 6 funds fund NOUN crl-14926 363 7 ( ( PUNCT crl-14926 363 8 less less ADJ crl-14926 363 9 than than ADP crl-14926 363 10 five five NUM crl-14926 363 11 hundred hundred NUM crl-14926 363 12 dollars dollar NOUN crl-14926 363 13 ) ) PUNCT crl-14926 363 14 for for ADP crl-14926 363 15 the the DET crl-14926 363 16 rtai rtai NOUN crl-14926 363 17 study study NOUN crl-14926 363 18 , , PUNCT crl-14926 363 19 including include VERB crl-14926 363 20 the the DET crl-14926 363 21 basic basic ADJ crl-14926 363 22 analysis analysis NOUN crl-14926 363 23 . . PUNCT crl-14926 364 1 a a DET crl-14926 364 2 small small ADJ crl-14926 364 3 grant grant NOUN crl-14926 364 4 from from ADP crl-14926 364 5 the the DET crl-14926 364 6 california california PROPN crl-14926 364 7 library library PROPN crl-14926 364 8 association association PROPN crl-14926 364 9 's 's PART crl-14926 364 10 california california PROPN crl-14926 364 11 state state PROPN crl-14926 364 12 university university PROPN crl-14926 364 13 librarians librarians PROPN crl-14926 364 14 group group PROPN crl-14926 364 15 paid pay VERB crl-14926 364 16 for for ADP crl-14926 364 17 student student NOUN crl-14926 364 18 assistant assistant NOUN crl-14926 364 19 help help NOUN crl-14926 364 20 for for ADP crl-14926 364 21 the the DET crl-14926 364 22 online online ADJ crl-14926 364 23 catalog catalog NOUN crl-14926 364 24 study study NOUN crl-14926 364 25 . . PUNCT crl-14926 365 1 the the DET crl-14926 365 2 sjsu sjsu PROPN crl-14926 365 3 informapatron informapatron PROPN crl-14926 365 4 online online ADJ crl-14926 365 5 catalog catalog NOUN crl-14926 365 6 success success NOUN crl-14926 365 7 497 497 NUM crl-14926 365 8 tion tion NOUN crl-14926 365 9 systems system NOUN crl-14926 365 10 and and CCONJ crl-14926 365 11 computing computing NOUN crl-14926 365 12 provided provide VERB crl-14926 365 13 the the DET crl-14926 365 14 resources resource NOUN crl-14926 365 15 for for ADP crl-14926 365 16 analysis analysis NOUN crl-14926 365 17 using use VERB crl-14926 365 18 spss spss PROPN crl-14926 365 19 . . PUNCT crl-14926 366 1 we we PRON crl-14926 366 2 encourage encourage VERB crl-14926 366 3 other other ADJ crl-14926 366 4 libraries library NOUN crl-14926 366 5 to to PART crl-14926 366 6 replicate replicate VERB crl-14926 366 7 the the DET crl-14926 366 8 study study NOUN crl-14926 366 9 , , PUNCT crl-14926 366 10 and and CCONJ crl-14926 366 11 the the DET crl-14926 366 12 instruments instrument NOUN crl-14926 366 13 have have AUX crl-14926 366 14 been be AUX crl-14926 366 15 submitted submit VERB crl-14926 366 16 to to ADP crl-14926 366 17 the the DET crl-14926 366 18 eric eric PROPN crl-14926 366 19 document document NOUN crl-14926 366 20 reproduction reproduction NOUN crl-14926 366 21 service service NOUN crl-14926 366 22 ( ( PUNCT crl-14926 366 23 edrs edrs NOUN crl-14926 366 24 ) ) PUNCT crl-14926 366 25 . . PUNCT crl-14926 367 1 as as SCONJ crl-14926 367 2 remote remote ADJ crl-14926 367 3 access access NOUN crl-14926 367 4 to to ADP crl-14926 367 5 bibliographic bibliographic ADJ crl-14926 367 6 systems system NOUN crl-14926 367 7 , , PUNCT crl-14926 367 8 such such ADJ crl-14926 367 9 as as ADP crl-14926 367 10 online online ADJ crl-14926 367 11 catalogs catalog NOUN crl-14926 367 12 and and CCONJ crl-14926 367 13 full full ADJ crl-14926 367 14 - - PUNCT crl-14926 367 15 text text NOUN crl-14926 367 16 electronic electronic ADJ crl-14926 367 17 databases database NOUN crl-14926 367 18 , , PUNCT crl-14926 367 19 becomes become VERB crl-14926 367 20 increasingly increasingly ADV crl-14926 367 21 common common ADJ crl-14926 367 22 , , PUNCT crl-14926 367 23 one one NUM crl-14926 367 24 of of ADP crl-14926 367 25 the the DET crl-14926 367 26 most most ADV crl-14926 367 27 important important ADJ crl-14926 367 28 issues issue NOUN crl-14926 367 29 our our PRON crl-14926 367 30 profession profession NOUN crl-14926 367 31 must must AUX crl-14926 367 32 address address VERB crl-14926 367 33 is be AUX crl-14926 367 34 the the DET crl-14926 367 35 role role NOUN crl-14926 367 36 and and CCONJ crl-14926 367 37 nature nature NOUN crl-14926 367 38 of of ADP crl-14926 367 39 reference reference NOUN crl-14926 367 40 assistance assistance NOUN crl-14926 367 41 for for ADP crl-14926 367 42 patrons patron NOUN crl-14926 367 43 conducting conduct VERB crl-14926 367 44 searches search NOUN crl-14926 367 45 from from ADP crl-14926 367 46 remote remote ADJ crl-14926 367 47 sites site NOUN crl-14926 367 48 . . PUNCT crl-14926 368 1 studies study NOUN crl-14926 368 2 comparing compare VERB crl-14926 368 3 success success NOUN crl-14926 368 4 of of ADP crl-14926 368 5 assisted assisted ADJ crl-14926 368 6 and and CCONJ crl-14926 368 7 unassisted unassisted ADJ crl-14926 368 8 users user NOUN crl-14926 368 9 will will AUX crl-14926 368 10 enhance enhance VERB crl-14926 368 11 our our PRON crl-14926 368 12 knowledge knowledge NOUN crl-14926 368 13 and and CCONJ crl-14926 368 14 enable enable VERB crl-14926 368 15 the the DET crl-14926 368 16 profession profession NOUN crl-14926 368 17 to to PART crl-14926 368 18 utilize utilize VERB crl-14926 368 19 scarce scarce ADJ crl-14926 368 20 resources resource NOUN crl-14926 368 21 more more ADV crl-14926 368 22 effectively effectively ADV crl-14926 368 23 . . PUNCT crl-14926 369 1 references reference NOUN crl-14926 369 2 and and CCONJ crl-14926 369 3 notes note NOUN crl-14926 369 4 1 1 NUM crl-14926 369 5 . . PUNCT crl-14926 369 6 jon jon PROPN crl-14926 369 7 r. r. PROPN crl-14926 369 8 hufford hufford PROPN crl-14926 369 9 , , PUNCT crl-14926 369 10 " " PUNCT crl-14926 369 11 use use VERB crl-14926 369 12 studies study NOUN crl-14926 369 13 and and CCONJ crl-14926 369 14 opacs opac NOUN crl-14926 369 15 , , PUNCT crl-14926 369 16 " " PUNCT crl-14926 369 17 technical technical ADJ crl-14926 369 18 services service NOUN crl-14926 369 19 quarterly quarterly ADJ crl-14926 369 20 9 9 NUM crl-14926 369 21 ( ( PUNCT crl-14926 369 22 1991 1991 NUM crl-14926 369 23 ): ): PUNCT crl-14926 369 24 57 57 NUM crl-14926 369 25 - - SYM crl-14926 369 26 70 70 NUM crl-14926 369 27 . . NUM crl-14926 369 28 2 2 X crl-14926 369 29 . . X crl-14926 369 30 walt walt PROPN crl-14926 369 31 crawford crawford PROPN crl-14926 369 32 , , PUNCT crl-14926 369 33 " " PUNCT crl-14926 369 34 starting start VERB crl-14926 369 35 over over ADP crl-14926 369 36 : : PUNCT crl-14926 369 37 current current ADJ crl-14926 369 38 issues issue NOUN crl-14926 369 39 in in ADP crl-14926 369 40 online online ADJ crl-14926 369 41 catalog catalog NOUN crl-14926 369 42 user user NOUN crl-14926 369 43 interface interface PROPN crl-14926 369 44 design design NOUN crl-14926 369 45 , , PUNCT crl-14926 369 46 " " PUNCT crl-14926 369 47 information information NOUN crl-14926 369 48 technology technology NOUN crl-14926 369 49 and and CCONJ crl-14926 369 50 libraries librarie VERB crl-14926 369 51 11 11 NUM crl-14926 369 52 ( ( PUNCT crl-14926 369 53 1992 1992 NUM crl-14926 369 54 ): ): PUNCT crl-14926 369 55 62 62 NUM crl-14926 369 56 - - SYM crl-14926 369 57 76 76 NUM crl-14926 369 58 . . PUNCT crl-14926 370 1 3 3 X crl-14926 370 2 . . PROPN crl-14926 370 3 prudence prudence PROPN crl-14926 370 4 ward ward PROPN crl-14926 370 5 dalrymple dalrymple PROPN crl-14926 370 6 and and CCONJ crl-14926 370 7 douglas douglas PROPN crl-14926 370 8 l. l. PROPN crl-14926 370 9 zweizig zweizig PROPN crl-14926 370 10 , , PUNCT crl-14926 370 11 " " PUNCT crl-14926 370 12 user user NOUN crl-14926 370 13 's 's PART crl-14926 370 14 experience experience NOUN crl-14926 370 15 of of ADP crl-14926 370 16 information information NOUN crl-14926 370 17 retrieval retrieval NOUN crl-14926 370 18 systems system NOUN crl-14926 370 19 : : PUNCT crl-14926 370 20 an an DET crl-14926 370 21 exploration exploration NOUN crl-14926 370 22 of of ADP crl-14926 370 23 the the DET crl-14926 370 24 relationship relationship NOUN crl-14926 370 25 between between ADP crl-14926 370 26 search search NOUN crl-14926 370 27 experience experience NOUN crl-14926 370 28 and and CCONJ crl-14926 370 29 affective affective ADJ crl-14926 370 30 measures measure NOUN crl-14926 370 31 , , PUNCT crl-14926 370 32 " " PUNCT crl-14926 370 33 library library NOUN crl-14926 370 34 and and CCONJ crl-14926 370 35 information information NOUN crl-14926 370 36 science science NOUN crl-14926 370 37 research research NOUN crl-14926 370 38 14 14 NUM crl-14926 370 39 ( ( PUNCT crl-14926 370 40 1992 1992 NUM crl-14926 370 41 ): ): PUNCT crl-14926 370 42 167 167 NUM crl-14926 370 43 - - SYM crl-14926 370 44 81 81 NUM crl-14926 370 45 . . NUM crl-14926 371 1 4 4 X crl-14926 371 2 . . PROPN crl-14926 371 3 ray ray PROPN crl-14926 371 4 r. r. PROPN crl-14926 371 5 larson larson PROPN crl-14926 371 6 , , PUNCT crl-14926 371 7 " " PUNCT crl-14926 371 8 classification classification NOUN crl-14926 371 9 , , PUNCT crl-14926 371 10 clustering clustering ADJ crl-14926 371 11 , , PUNCT crl-14926 371 12 probabilistic probabilistic ADJ crl-14926 371 13 information information NOUN crl-14926 371 14 retrieval retrieval NOUN crl-14926 371 15 and and CCONJ crl-14926 371 16 the the DET crl-14926 371 17 online online ADJ crl-14926 371 18 catalog catalog NOUN crl-14926 371 19 , , PUNCT crl-14926 371 20 " " PUNCT crl-14926 371 21 library library NOUN crl-14926 371 22 quarterly quarterly ADV crl-14926 371 23 61 61 NUM crl-14926 371 24 ( ( PUNCT crl-14926 371 25 1991 1991 NUM crl-14926 371 26 ): ): PUNCT crl-14926 371 27 133 133 NUM crl-14926 371 28 - - SYM crl-14926 371 29 93 93 NUM crl-14926 371 30 . . NUM crl-14926 372 1 5 5 X crl-14926 372 2 . . PROPN crl-14926 372 3 ray ray PROPN crl-14926 372 4 r. r. PROPN crl-14926 372 5 larson larson PROPN crl-14926 372 6 , , PUNCT crl-14926 372 7 " " PUNCT crl-14926 372 8 the the DET crl-14926 372 9 decline decline NOUN crl-14926 372 10 of of ADP crl-14926 372 11 subject subject ADJ crl-14926 372 12 searching search VERB crl-14926 372 13 : : PUNCT crl-14926 372 14 long long ADJ crl-14926 372 15 - - PUNCT crl-14926 372 16 term term NOUN crl-14926 372 17 trends trend NOUN crl-14926 372 18 and and CCONJ crl-14926 372 19 patterns pattern NOUN crl-14926 372 20 of of ADP crl-14926 372 21 index index NOUN crl-14926 372 22 . . PUNCT crl-14926 373 1 use use VERB crl-14926 373 2 in in ADP crl-14926 373 3 an an DET crl-14926 373 4 online online ADJ crl-14926 373 5 catalog catalog NOUN crl-14926 373 6 , , PUNCT crl-14926 373 7 " " PUNCT crl-14926 373 8 journal journal NOUN crl-14926 373 9 of of ADP crl-14926 373 10 the the DET crl-14926 373 11 american american ADJ crl-14926 373 12 society society NOUN crl-14926 373 13 for for ADP crl-14926 373 14 information information NOUN crl-14926 373 15 science science NOUN crl-14926 373 16 42 42 NUM crl-14926 373 17 ( ( PUNCT crl-14926 373 18 1991 1991 NUM crl-14926 373 19 ): ): PUNCT crl-14926 373 20 197 197 NUM crl-14926 373 21 - - SYM crl-14926 373 22 215 215 NUM crl-14926 373 23 . . NUM crl-14926 373 24 6 6 NUM crl-14926 373 25 . . PUNCT crl-14926 373 26 rhonda rhonda PROPN crl-14926 373 27 n. n. PROPN crl-14926 373 28 hunter hunter PROPN crl-14926 373 29 , , PUNCT crl-14926 373 30 " " PUNCT crl-14926 373 31 successes success NOUN crl-14926 373 32 and and CCONJ crl-14926 373 33 failures failure NOUN crl-14926 373 34 of of ADP crl-14926 373 35 patrons patron NOUN crl-14926 373 36 searching search VERB crl-14926 373 37 the the DET crl-14926 373 38 online online ADJ crl-14926 373 39 catalog catalog NOUN crl-14926 373 40 at at ADP crl-14926 373 41 a a DET crl-14926 373 42 large large ADJ crl-14926 373 43 academic academic ADJ crl-14926 373 44 library library NOUN crl-14926 373 45 : : PUNCT crl-14926 373 46 a a DET crl-14926 373 47 transaction transaction NOUN crl-14926 373 48 log log VERB crl-14926 373 49 analysis analysis NOUN crl-14926 373 50 , , PUNCT crl-14926 373 51 " " PUNCT crl-14926 373 52 rq rq X crl-14926 373 53 30 30 NUM crl-14926 373 54 ( ( PUNCT crl-14926 373 55 1991 1991 NUM crl-14926 373 56 ): ): PUNCT crl-14926 373 57 395 395 NUM crl-14926 373 58 - - SYM crl-14926 373 59 402 402 NUM crl-14926 373 60 . . NUM crl-14926 374 1 7 7 X crl-14926 374 2 . . X crl-14926 374 3 michael michael PROPN crl-14926 374 4 k. k. PROPN crl-14926 374 5 buckland buckland PROPN crl-14926 374 6 , , PUNCT crl-14926 374 7 mark mark PROPN crl-14926 374 8 h. h. PROPN crl-14926 374 9 butler butler PROPN crl-14926 374 10 , , PUNCT crl-14926 374 11 barbara barbara PROPN crl-14926 374 12 a. a. PROPN crl-14926 374 13 norgard norgard PROPN crl-14926 374 14 , , PUNCT crl-14926 374 15 and and CCONJ crl-14926 374 16 christian christian ADJ crl-14926 374 17 plaunt plaunt NOUN crl-14926 374 18 , , PUNCT crl-14926 374 19 " " PUNCT crl-14926 374 20 oasis oasis NOUN crl-14926 374 21 : : PUNCT crl-14926 374 22 a a DET crl-14926 374 23 front front ADJ crl-14926 374 24 - - PUNCT crl-14926 374 25 end end NOUN crl-14926 374 26 for for ADP crl-14926 374 27 prototyping prototype VERB crl-14926 374 28 catalog catalog NOUN crl-14926 374 29 enhancements enhancement NOUN crl-14926 374 30 , , PUNCT crl-14926 374 31 " " PUNCT crl-14926 374 32 library library NOUN crl-14926 374 33 hi hi INTJ crl-14926 374 34 tech tech NOUN crl-14926 374 35 10 10 NUM crl-14926 374 36 ( ( PUNCT crl-14926 374 37 1992 1992 NUM crl-14926 374 38 ): ): PUNCT crl-14926 374 39 7 7 NUM crl-14926 374 40 - - SYM crl-14926 374 41 22 22 NUM crl-14926 374 42 . . PUNCT crl-14926 374 43 8 8 X crl-14926 374 44 . . X crl-14926 375 1 thomas thomas PROPN crl-14926 375 2 a. a. PROPN crl-14926 375 3 peters peters PROPN crl-14926 375 4 and and CCONJ crl-14926 375 5 martin martin PROPN crl-14926 375 6 kurth kurth PROPN crl-14926 375 7 , , PUNCT crl-14926 375 8 " " PUNCT crl-14926 375 9 controlled control VERB crl-14926 375 10 and and CCONJ crl-14926 375 11 uncontrolled uncontrolled ADJ crl-14926 375 12 vocabulary vocabulary ADJ crl-14926 375 13 subject subject NOUN crl-14926 375 14 searching search VERB crl-14926 375 15 in in ADP crl-14926 375 16 an an DET crl-14926 375 17 academic academic ADJ crl-14926 375 18 library library NOUN crl-14926 375 19 online online ADJ crl-14926 375 20 catalog catalog NOUN crl-14926 375 21 , , PUNCT crl-14926 375 22 " " PUNCT crl-14926 375 23 information information NOUN crl-14926 375 24 technology technology NOUN crl-14926 375 25 and and CCONJ crl-14926 375 26 libraries librarie VERB crl-14926 375 27 10 10 NUM crl-14926 375 28 ( ( PUNCT crl-14926 375 29 1991 1991 NUM crl-14926 375 30 ): ): PUNCT crl-14926 375 31 201 201 NUM crl-14926 375 32 - - SYM crl-14926 375 33 11 11 NUM crl-14926 375 34 . . NUM crl-14926 375 35 9 9 NUM crl-14926 375 36 . . X crl-14926 375 37 joan joan PROPN crl-14926 375 38 m. m. PROPN crl-14926 375 39 cherry cherry PROPN crl-14926 375 40 , , PUNCT crl-14926 375 41 " " PUNCT crl-14926 375 42 improving improve VERB crl-14926 375 43 subject subject ADJ crl-14926 375 44 access access NOUN crl-14926 375 45 in in ADP crl-14926 375 46 opacs opacs PROPN crl-14926 375 47 : : PUNCT crl-14926 375 48 an an DET crl-14926 375 49 exploratory exploratory ADJ crl-14926 375 50 study study NOUN crl-14926 375 51 of of ADP crl-14926 375 52 conversion conversion NOUN crl-14926 375 53 of of ADP crl-14926 375 54 users user NOUN crl-14926 375 55 ' ' PART crl-14926 375 56 queries query NOUN crl-14926 375 57 , , PUNCT crl-14926 375 58 " " PUNCT crl-14926 375 59 journal journal PROPN crl-14926 375 60 of of ADP crl-14926 375 61 academic academic ADJ crl-14926 375 62 librarianship librarianship NOUN crl-14926 375 63 18 18 NUM crl-14926 375 64 ( ( PUNCT crl-14926 375 65 1992 1992 NUM crl-14926 375 66 ): ): PUNCT crl-14926 375 67 95 95 NUM crl-14926 375 68 - - SYM crl-14926 375 69 99 99 NUM crl-14926 375 70 . . NUM crl-14926 375 71 10 10 NUM crl-14926 375 72 . . PUNCT crl-14926 376 1 marjorie marjorie PROPN crl-14926 376 2 e. e. PROPN crl-14926 376 3 murfin murfin PROPN crl-14926 376 4 and and CCONJ crl-14926 376 5 gary gary PROPN crl-14926 376 6 m. m. PROPN crl-14926 376 7 gugelchuk gugelchuk PROPN crl-14926 376 8 , , PUNCT crl-14926 376 9 " " PUNCT crl-14926 376 10 development development NOUN crl-14926 376 11 and and CCONJ crl-14926 376 12 testing testing NOUN crl-14926 376 13 of of ADP crl-14926 376 14 a a DET crl-14926 376 15 reference reference NOUN crl-14926 376 16 transaction transaction NOUN crl-14926 376 17 assessment assessment NOUN crl-14926 376 18 instrument instrument NOUN crl-14926 376 19 , , PUNCT crl-14926 376 20 " " PUNCT crl-14926 376 21 college college PROPN crl-14926 376 22 & & CCONJ crl-14926 376 23 research research PROPN crl-14926 376 24 libraries library NOUN crl-14926 376 25 48 48 NUM crl-14926 376 26 ( ( PUNCT crl-14926 376 27 1987 1987 NUM crl-14926 376 28 ): ): PUNCT crl-14926 376 29 314 314 NUM crl-14926 376 30 - - SYM crl-14926 376 31 38 38 NUM crl-14926 376 32 . . PUNCT crl-14926 376 33 11 11 NUM crl-14926 376 34 . . PUNCT crl-14926 377 1 marjorie marjorie PROPN crl-14926 377 2 e. e. PROPN crl-14926 377 3 murfin murfin PROPN crl-14926 377 4 and and CCONJ crl-14926 377 5 charles charles PROPN crl-14926 377 6 a. a. PROPN crl-14926 377 7 bunge bunge PROPN crl-14926 377 8 , , PUNCT crl-14926 377 9 " " PUNCT crl-14926 377 10 evaluating evaluate VERB crl-14926 377 11 reference reference NOUN crl-14926 377 12 service service NOUN crl-14926 377 13 from from ADP crl-14926 377 14 the the DET crl-14926 377 15 patron patron NOUN crl-14926 377 16 point point NOUN crl-14926 377 17 of of ADP crl-14926 377 18 view view NOUN crl-14926 377 19 : : PUNCT crl-14926 377 20 some some DET crl-14926 377 21 interim interim ADJ crl-14926 377 22 national national ADJ crl-14926 377 23 survey survey NOUN crl-14926 377 24 results result NOUN crl-14926 377 25 , , PUNCT crl-14926 377 26 " " PUNCT crl-14926 377 27 reference reference NOUN crl-14926 377 28 librarian librarian PROPN crl-14926 377 29 11 11 NUM crl-14926 377 30 ( ( PUNCT crl-14926 377 31 1984 1984 NUM crl-14926 377 32 ): ): PUNCT crl-14926 377 33 175 175 NUM crl-14926 377 34 - - SYM crl-14926 377 35 82 82 NUM crl-14926 377 36 . . PROPN crl-14926 377 37 12 12 NUM crl-14926 377 38 . . PUNCT crl-14926 378 1 charles charles PROPN crl-14926 378 2 a. a. PROPN crl-14926 378 3 bunge bunge PROPN crl-14926 378 4 and and CCONJ crl-14926 378 5 marjorie marjorie PROPN crl-14926 378 6 e. e. PROPN crl-14926 378 7 murfin murfin PROPN crl-14926 378 8 , , PUNCT crl-14926 378 9 " " PUNCT crl-14926 378 10 reference reference NOUN crl-14926 378 11 questions question NOUN crl-14926 378 12 - - PUNCT crl-14926 378 13 data datum NOUN crl-14926 378 14 from from ADP crl-14926 378 15 the the DET crl-14926 378 16 field field NOUN crl-14926 378 17 , , PUNCT crl-14926 378 18 " " PUNCT crl-14926 378 19 rq rq X crl-14926 378 20 27 27 NUM crl-14926 378 21 ( ( PUNCT crl-14926 378 22 1987 1987 NUM crl-14926 378 23 ): ): PUNCT crl-14926 378 24 15 15 NUM crl-14926 378 25 - - SYM crl-14926 378 26 18 18 NUM crl-14926 378 27 . . NUM crl-14926 378 28 13 13 NUM crl-14926 378 29 . . PUNCT crl-14926 379 1 gary gary PROPN crl-14926 379 2 gugelchuk gugelchuk PROPN crl-14926 379 3 , , PUNCT crl-14926 379 4 " " PUNCT crl-14926 379 5 sample sample NOUN crl-14926 379 6 size size NOUN crl-14926 379 7 determination determination NOUN crl-14926 379 8 , , PUNCT crl-14926 379 9 " " PUNCT crl-14926 379 10 in in ADP crl-14926 379 11 a a DET crl-14926 379 12 cost cost NOUN crl-14926 379 13 effectiveness effectiveness NOUN crl-14926 379 14 formula formula NOUN crl-14926 379 15 for for ADP crl-14926 379 16 reference reference NOUN crl-14926 379 17 service service NOUN crl-14926 379 18 in in ADP crl-14926 379 19 academic academic ADJ crl-14926 379 20 libraries library NOUN crl-14926 379 21 , , PUNCT crl-14926 379 22 eds ed NOUN crl-14926 379 23 . . PUNCT crl-14926 380 1 marjorie marjorie PROPN crl-14926 380 2 e. e. PROPN crl-14926 380 3 murfin murfin PROPN crl-14926 380 4 , , PUNCT crl-14926 380 5 charles charles PROPN crl-14926 380 6 a. a. PROPN crl-14926 380 7 bunge bunge PROPN crl-14926 380 8 , , PUNCT crl-14926 380 9 gary gary PROPN crl-14926 380 10 m. m. PROPN crl-14926 380 11 gugelchuk gugelchuk PROPN crl-14926 380 12 , , PUNCT crl-14926 380 13 and and CCONJ crl-14926 380 14 barbara barbara PROPN crl-14926 380 15 aronson aronson PROPN crl-14926 380 16 ( ( PUNCT crl-14926 380 17 washington washington PROPN crl-14926 380 18 , , PUNCT crl-14926 380 19 d.c d.c PROPN crl-14926 380 20 . . PROPN crl-14926 380 21 : : PUNCT crl-14926 380 22 council council NOUN crl-14926 380 23 on on ADP crl-14926 380 24 library library NOUN crl-14926 380 25 resources resource NOUN crl-14926 380 26 , , PUNCT crl-14926 380 27 1989 1989 NUM crl-14926 380 28 ) ) PUNCT crl-14926 380 29 , , PUNCT crl-14926 380 30 appendix2 appendix2 PROPN crl-14926 380 31 . . PUNCT crl-14926 381 1 14 14 NUM crl-14926 381 2 . . PUNCT crl-14926 382 1 paul paul PROPN crl-14926 382 2 b. b. PROPN crl-14926 382 3 kantor kantor PROPN crl-14926 382 4 , , PUNCT crl-14926 382 5 objective objective ADJ crl-14926 382 6 performance performance NOUN crl-14926 382 7 measures measure NOUN crl-14926 382 8 for for ADP crl-14926 382 9 academic academic ADJ crl-14926 382 10 and and CCONJ crl-14926 382 11 research research NOUN crl-14926 382 12 libraries library NOUN crl-14926 382 13 ( ( PUNCT crl-14926 382 14 washington washington PROPN crl-14926 382 15 , , PUNCT crl-14926 382 16 d.c d.c PROPN crl-14926 382 17 . . PROPN crl-14926 382 18 : : PUNCT crl-14926 382 19 association association NOUN crl-14926 382 20 of of ADP crl-14926 382 21 research research NOUN crl-14926 382 22 libraries library NOUN crl-14926 382 23 , , PUNCT crl-14926 382 24 1984 1984 NUM crl-14926 382 25 ) ) PUNCT crl-14926 382 26 . . PUNCT crl-14926 383 1 l\tew l\tew ADJ crl-14926 383 2 titles title NOUN crl-14926 383 3 from from ADP crl-14926 383 4 r r NOUN crl-14926 383 5 ~ ~ SYM crl-14926 383 6 e e NOUN crl-14926 383 7 discovering discover VERB crl-14926 383 8 librarians librarian NOUN crl-14926 383 9 : : PUNCT crl-14926 383 10 profiles profile NOUN crl-14926 383 11 of of ADP crl-14926 383 12 a a DET crl-14926 383 13 profession profession NOUN crl-14926 383 14 mary mary PROPN crl-14926 383 15 jane jane PROPN crl-14926 383 16 sherdin sherdin PROPN crl-14926 383 17 , , PUNCT crl-14926 383 18 editor editor NOUN crl-14926 383 19 results result NOUN crl-14926 383 20 of of ADP crl-14926 383 21 national national ADJ crl-14926 383 22 studies study NOUN crl-14926 383 23 of of ADP crl-14926 383 24 vocational vocational ADJ crl-14926 383 25 interests interest NOUN crl-14926 383 26 of of ADP crl-14926 383 27 library library NOUN crl-14926 383 28 and and CCONJ crl-14926 383 29 information information NOUN crl-14926 383 30 professionals professional NOUN crl-14926 383 31 . . PUNCT crl-14926 384 1 the the DET crl-14926 384 2 librarian librarian ADJ crl-14926 384 3 profile profile NOUN crl-14926 384 4 is be AUX crl-14926 384 5 presented present VERB crl-14926 384 6 from from ADP crl-14926 384 7 the the DET crl-14926 384 8 act act NOUN crl-14926 384 9 , , PUNCT crl-14926 384 10 the the DET crl-14926 384 11 strong strong ADJ crl-14926 384 12 interest interest NOUN crl-14926 384 13 inventories inventory NOUN crl-14926 384 14 , , PUNCT crl-14926 384 15 the the DET crl-14926 384 16 meyers meyer NOUN crl-14926 384 17 - - PUNCT crl-14926 384 18 briggs briggs PROPN crl-14926 384 19 type type NOUN crl-14926 384 20 indicator indicator NOUN crl-14926 384 21 , , PUNCT crl-14926 384 22 and and CCONJ crl-14926 384 23 the the DET crl-14926 384 24 sigi sigi ADJ crl-14926 384 25 plus plus CCONJ crl-14926 384 26 computeraided computeraide VERB crl-14926 384 27 career career NOUN crl-14926 384 28 guidance guidance NOUN crl-14926 384 29 tools tool NOUN crl-14926 384 30 , , PUNCT crl-14926 384 31 along along ADP crl-14926 384 32 with with ADP crl-14926 384 33 analysis analysis NOUN crl-14926 384 34 of of ADP crl-14926 384 35 demographic demographic ADJ crl-14926 384 36 data datum NOUN crl-14926 384 37 . . PUNCT crl-14926 385 1 $ $ SYM crl-14926 385 2 35.95,acrl 35.95,acrl NUM crl-14926 385 3 member member NOUN crl-14926 385 4 $ $ SYM crl-14926 385 5 31.95 31.95 NUM crl-14926 385 6 , , PUNCT crl-14926 385 7 220 220 NUM crl-14926 385 8 p. p. NOUN crl-14926 385 9 0 0 NUM crl-14926 385 10 - - SYM crl-14926 385 11 8389 8389 NUM crl-14926 385 12 - - PUNCT crl-14926 385 13 7753 7753 NUM crl-14926 385 14 - - SYM crl-14926 385 15 7 7 NUM crl-14926 385 16 ' ' PART crl-14926 385 17 1994 1994 NUM crl-14926 385 18 managing manage VERB crl-14926 385 19 student student NOUN crl-14926 385 20 workers worker NOUN crl-14926 385 21 in in ADP crl-14926 385 22 college college NOUN crl-14926 385 23 libraries library NOUN crl-14926 385 24 , , PUNCT crl-14926 385 25 clip clip NOUN crl-14926 385 26 note note VERB crl-14926 385 27 # # SYM crl-14926 385 28 20 20 NUM crl-14926 385 29 michael michael PROPN crl-14926 385 30 kathman kathman PROPN crl-14926 385 31 , , PUNCT crl-14926 385 32 jane jane PROPN crl-14926 385 33 mcgurn mcgurn PROPN crl-14926 385 34 kathman kathman PROPN crl-14926 385 35 , , PUNCT crl-14926 385 36 comps comp NOUN crl-14926 385 37 . . PUNCT crl-14926 386 1 comprehensive comprehensive ADJ crl-14926 386 2 guidance guidance NOUN crl-14926 386 3 for for ADP crl-14926 386 4 managing manage VERB crl-14926 386 5 student student NOUN crl-14926 386 6 employees employee NOUN crl-14926 386 7 . . PUNCT crl-14926 387 1 includes include VERB crl-14926 387 2 examples example NOUN crl-14926 387 3 of of ADP crl-14926 387 4 policies policy NOUN crl-14926 387 5 and and CCONJ crl-14926 387 6 procedures procedure NOUN crl-14926 387 7 for for ADP crl-14926 387 8 employment employment NOUN crl-14926 387 9 , , PUNCT crl-14926 387 10 dismissal dismissal NOUN crl-14926 387 11 , , PUNCT crl-14926 387 12 orientation orientation NOUN crl-14926 387 13 , , PUNCT crl-14926 387 14 training training NOUN crl-14926 387 15 , , PUNCT crl-14926 387 16 supervision supervision NOUN crl-14926 387 17 , , PUNCT crl-14926 387 18 and and CCONJ crl-14926 387 19 performance performance NOUN crl-14926 387 20 review review NOUN crl-14926 387 21 . . PUNCT crl-14926 388 1 $ $ SYM crl-14926 388 2 29.95,acrlmember$25.95 29.95,acrlmember$25.95 NUM crl-14926 388 3 , , PUNCT crl-14926 388 4 140p 140p PROPN crl-14926 388 5 . . PUNCT crl-14926 389 1 0 0 NUM crl-14926 389 2 - - SYM crl-14926 389 3 8389 8389 NUM crl-14926 389 4 - - PUNCT crl-14926 389 5 7752 7752 NUM crl-14926 389 6 - - SYM crl-14926 389 7 9 9 NUM crl-14926 389 8 , , PUNCT crl-14926 389 9 1994 1994 NUM crl-14926 389 10 acrl acrl PROPN crl-14926 389 11 university university NOUN crl-14926 389 12 library library NOUN crl-14926 389 13 statistics statistic NOUN crl-14926 389 14 , , PUNCT crl-14926 389 15 1992 1992 NUM crl-14926 389 16 - - SYM crl-14926 389 17 93 93 NUM crl-14926 389 18 library library NOUN crl-14926 389 19 research research NOUN crl-14926 389 20 center center PROPN crl-14926 389 21 , , PUNCT crl-14926 389 22 graduate graduate NOUN crl-14926 389 23 school school NOUN crl-14926 389 24 of of ADP crl-14926 389 25 library library PROPN crl-14926 389 26 & & CCONJ crl-14926 389 27 information information PROPN crl-14926 389 28 science science PROPN crl-14926 389 29 , , PUNCT crl-14926 389 30 university university PROPN crl-14926 389 31 of of ADP crl-14926 389 32 illinois illinois PROPN crl-14926 389 33 at at ADP crl-14926 389 34 urbana urbana PROPN crl-14926 389 35 - - PUNCT crl-14926 389 36 champaign champaign PROPN crl-14926 389 37 , , PUNCT crl-14926 389 38 comp comp NOUN crl-14926 389 39 . . PUNCT crl-14926 390 1 data datum NOUN crl-14926 390 2 from from ADP crl-14926 390 3 over over ADP crl-14926 390 4 109 109 NUM crl-14926 390 5 participating participate VERB crl-14926 390 6 libraries library NOUN crl-14926 390 7 . . PUNCT crl-14926 391 1 library library NOUN crl-14926 391 2 categories category NOUN crl-14926 391 3 include include VERB crl-14926 391 4 collections collection NOUN crl-14926 391 5 , , PUNCT crl-14926 391 6 personnel personnel NOUN crl-14926 391 7 , , PUNCT crl-14926 391 8 expenditures expenditure NOUN crl-14926 391 9 , , PUNCT crl-14926 391 10 and and CCONJ crl-14926 391 11 interlibrary interlibrary ADJ crl-14926 391 12 loan loan NOUN crl-14926 391 13 . . PUNCT crl-14926 392 1 institutional institutional ADJ crl-14926 392 2 categories category NOUN crl-14926 392 3 include include VERB crl-14926 392 4 degrees degree NOUN crl-14926 392 5 offered offer VERB crl-14926 392 6 , , PUNCT crl-14926 392 7 enrollment enrollment NOUN crl-14926 392 8 size size NOUN crl-14926 392 9 , , PUNCT crl-14926 392 10 and and CCONJ crl-14926 392 11 faculty faculty NOUN crl-14926 392 12 size size NOUN crl-14926 392 13 . . PUNCT crl-14926 393 1 $ $ SYM crl-14926 393 2 69.95;acrl 69.95;acrl NOUN crl-14926 393 3 member member NOUN crl-14926 393 4 $ $ SYM crl-14926 393 5 39.95 39.95 NUM crl-14926 393 6 , , PUNCT crl-14926 393 7 bop bop NOUN crl-14926 393 8 . . NOUN crl-14926 393 9 0 0 NUM crl-14926 393 10 - - SYM crl-14926 393 11 8389 8389 NUM crl-14926 393 12 - - PUNCT crl-14926 393 13 7738 7738 NUM crl-14926 393 14 - - SYM crl-14926 393 15 3 3 NUM crl-14926 393 16 , , PUNCT crl-14926 393 17 1994 1994 NUM crl-14926 393 18 formal formal ADJ crl-14926 393 19 planning planning NOUN crl-14926 393 20 in in ADP crl-14926 393 21 college college NOUN crl-14926 393 22 libraries library NOUN crl-14926 393 23 , , PUNCT crl-14926 393 24 clip clip NOUN crl-14926 393 25 note note VERB crl-14926 393 26 # # NOUN crl-14926 393 27 19 19 NUM crl-14926 393 28 sarah sarah ADJ crl-14926 393 29 watstein watstein ADJ crl-14926 393 30 , , PUNCT crl-14926 393 31 pamela pamela PROPN crl-14926 393 32 wonsek wonsek PROPN crl-14926 393 33 , , PUNCT crl-14926 393 34 and and CCONJ crl-14926 393 35 paula paula NOUN crl-14926 393 36 matthews matthew NOUN crl-14926 393 37 , , PUNCT crl-14926 393 38 comps comp NOUN crl-14926 393 39 . . PUNCT crl-14926 394 1 a a DET crl-14926 394 2 survey survey NOUN crl-14926 394 3 of of ADP crl-14926 394 4 formal formal ADJ crl-14926 394 5 planning planning NOUN crl-14926 394 6 procedures procedure NOUN crl-14926 394 7 at at ADP crl-14926 394 8 academic academic ADJ crl-14926 394 9 libraries library NOUN crl-14926 394 10 . . PUNCT crl-14926 394 11 includes include VERB crl-14926 394 12 examples example NOUN crl-14926 394 13 of of ADP crl-14926 394 14 worksheets worksheet NOUN crl-14926 394 15 and and CCONJ crl-14926 394 16 checklists checklist NOUN crl-14926 394 17 , , PUNCT crl-14926 394 18 vision vision NOUN crl-14926 394 19 statements statement NOUN crl-14926 394 20 , , PUNCT crl-14926 394 21 and and CCONJ crl-14926 394 22 formal formal ADJ crl-14926 394 23 . . PUNCT crl-14926 395 1 planning plan VERB crl-14926 395 2 documents document NOUN crl-14926 395 3 . . PUNCT crl-14926 396 1 $ $ SYM crl-14926 396 2 27.95;acrl 27.95;acrl NUM crl-14926 396 3 member member NOUN crl-14926 396 4 $ $ SYM crl-14926 396 5 24.95 24.95 NUM crl-14926 396 6 , , PUNCT crl-14926 396 7 120p 120p NOUN crl-14926 396 8 . . PUNCT crl-14926 397 1 0 0 NUM crl-14926 397 2 - - SYM crl-14926 397 3 8389 8389 NUM crl-14926 397 4 - - PUNCT crl-14926 397 5 7743 7743 NUM crl-14926 397 6 - - PUNCT crl-14926 397 7 x x PROPN crl-14926 397 8 , , PUNCT crl-14926 397 9 1994 1994 NUM crl-14926 397 10 to to PART crl-14926 397 11 order order NOUN crl-14926 397 12 : : PUNCT crl-14926 397 13 write write VERB crl-14926 397 14 : : PUNCT crl-14926 397 15 ala ala PROPN crl-14926 397 16 order order NOUN crl-14926 397 17 fulfillment fulfillment NOUN crl-14926 397 18 520 520 NUM crl-14926 397 19 n. n. PROPN crl-14926 397 20 dearborn dearborn PROPN crl-14926 397 21 st st PROPN crl-14926 397 22 . . PROPN crl-14926 397 23 chicago chicago PROPN crl-14926 397 24 , , PUNCT crl-14926 397 25 il il PROPN crl-14926 397 26 60610 60610 NUM crl-14926 397 27 call call VERB crl-14926 397 28 toll toll NOUN crl-14926 397 29 free free ADJ crl-14926 397 30 : : PUNCT crl-14926 397 31 1 1 NUM crl-14926 397 32 - - SYM crl-14926 397 33 800 800 NUM crl-14926 397 34 - - NUM crl-14926 397 35 545 545 NUM crl-14926 397 36 - - SYM crl-14926 397 37 2433 2433 NUM crl-14926 397 38 ( ( PUNCT crl-14926 397 39 press press NOUN crl-14926 397 40 7 7 NUM crl-14926 397 41 ) ) PUNCT crl-14926 397 42 fax fax NOUN crl-14926 397 43 : : PUNCT crl-14926 397 44 312 312 NUM crl-14926 397 45 - - SYM crl-14926 397 46 836 836 NUM crl-14926 397 47 - - SYM crl-14926 397 48 9958 9958 NUM crl-14926 397 49 association association NOUN crl-14926 397 50 of of ADP crl-14926 397 51 college college PROPN crl-14926 397 52 & & CCONJ crl-14926 397 53 research research PROPN crl-14926 397 54 libraries librarie VERB crl-14926 397 55 a a DET crl-14926 397 56 division division NOUN crl-14926 397 57 of of ADP crl-14926 397 58 the the DET crl-14926 397 59 american american PROPN crl-14926 397 60 library library PROPN crl-14926 397 61 association association PROPN