id	sid	tid	token	lemma	pos
crl-15377	1	1	ferguson.p65	ferguson.p65	PROPN
crl-15377	1	2	300	300	NUM
crl-15377	1	3	college	college	PROPN
crl-15377	1	4	&	&	CCONJ
crl-15377	1	5	research	research	PROPN
crl-15377	1	6	libraries	library	NOUN
crl-15377	1	7	july	july	PROPN
crl-15377	1	8	2000	2000	NUM
crl-15377	1	9	‘	'	PUNCT
crl-15377	1	10	shaking	shake	VERB
crl-15377	1	11	the	the	DET
crl-15377	1	12	conceptual	conceptual	ADJ
crl-15377	1	13	foundations	foundation	NOUN
crl-15377	1	14	,	,	PUNCT
crl-15377	1	15	’	'	PUNCT
crl-15377	1	16	too	too	ADV
crl-15377	1	17	:	:	PUNCT
crl-15377	1	18	integrating	integrate	VERB
crl-15377	1	19	research	research	NOUN
crl-15377	1	20	and	and	CCONJ
crl-15377	1	21	technology	technology	NOUN
crl-15377	1	22	support	support	NOUN
crl-15377	1	23	for	for	ADP
crl-15377	1	24	the	the	DET
crl-15377	1	25	next	next	ADJ
crl-15377	1	26	generation	generation	NOUN
crl-15377	1	27	of	of	ADP
crl-15377	1	28	information	information	NOUN
crl-15377	1	29	service	service	NOUN
crl-15377	1	30	chris	chris	PROPN
crl-15377	1	31	ferguson	ferguson	PROPN
crl-15377	1	32	basic	basic	ADJ
crl-15377	1	33	approaches	approach	NOUN
crl-15377	1	34	to	to	ADP
crl-15377	1	35	reference	reference	NOUN
crl-15377	1	36	service	service	NOUN
crl-15377	1	37	have	have	AUX
crl-15377	1	38	not	not	PART
crl-15377	1	39	altered	alter	VERB
crl-15377	1	40	in	in	ADP
crl-15377	1	41	recent	recent	ADJ
crl-15377	1	42	decades	decade	NOUN
crl-15377	1	43	despite	despite	SCONJ
crl-15377	1	44	dramatic	dramatic	ADJ
crl-15377	1	45	changes	change	NOUN
crl-15377	1	46	in	in	ADP
crl-15377	1	47	user	user	NOUN
crl-15377	1	48	needs	need	NOUN
crl-15377	1	49	,	,	PUNCT
crl-15377	1	50	customer	customer	NOUN
crl-15377	1	51	service	service	NOUN
crl-15377	1	52	technologies	technology	NOUN
crl-15377	1	53	,	,	PUNCT
crl-15377	1	54	and	and	CCONJ
crl-15377	1	55	transformations	transformation	NOUN
crl-15377	1	56	in	in	ADP
crl-15377	1	57	other	other	ADJ
crl-15377	1	58	areas	area	NOUN
crl-15377	1	59	of	of	ADP
crl-15377	1	60	the	the	DET
crl-15377	1	61	library	library	NOUN
crl-15377	1	62	.	.	PUNCT
crl-15377	2	1	rather	rather	ADV
crl-15377	2	2	than	than	SCONJ
crl-15377	2	3	add	add	VERB
crl-15377	2	4	more	more	ADJ
crl-15377	2	5	layers	layer	NOUN
crl-15377	2	6	of	of	ADP
crl-15377	2	7	experimental	experimental	ADJ
crl-15377	2	8	services	service	NOUN
crl-15377	2	9	that	that	PRON
crl-15377	2	10	deplete	deplete	ADJ
crl-15377	2	11	resources	resource	NOUN
crl-15377	2	12	and	and	CCONJ
crl-15377	2	13	increase	increase	VERB
crl-15377	2	14	com­	com­	PROPN
crl-15377	2	15	plexity	plexity	NOUN
crl-15377	2	16	,	,	PUNCT
crl-15377	2	17	information	information	NOUN
crl-15377	2	18	service	service	NOUN
crl-15377	2	19	should	should	AUX
crl-15377	2	20	be	be	AUX
crl-15377	2	21	reconceived	reconceive	VERB
crl-15377	2	22	to	to	PART
crl-15377	2	23	include	include	VERB
crl-15377	2	24	new	new	ADJ
crl-15377	2	25	partners	partner	NOUN
crl-15377	2	26	in	in	ADP
crl-15377	2	27	support	support	NOUN
crl-15377	2	28	of	of	ADP
crl-15377	2	29	the	the	DET
crl-15377	2	30	use	use	NOUN
crl-15377	2	31	of	of	ADP
crl-15377	2	32	technology	technology	NOUN
crl-15377	2	33	while	while	SCONJ
crl-15377	2	34	undertaking	undertake	VERB
crl-15377	2	35	substantially	substantially	ADV
crl-15377	2	36	new	new	ADJ
crl-15377	2	37	approaches	approach	NOUN
crl-15377	2	38	to	to	ADP
crl-15377	2	39	on	on	ADP
crl-15377	2	40	-	-	PUNCT
crl-15377	2	41	site	site	NOUN
crl-15377	2	42	and	and	CCONJ
crl-15377	2	43	network	network	NOUN
crl-15377	2	44	-	-	PUNCT
crl-15377	2	45	based	base	VERB
crl-15377	2	46	information	information	NOUN
crl-15377	2	47	service	service	NOUN
crl-15377	2	48	.	.	PUNCT
crl-15377	3	1	by	by	ADP
crl-15377	3	2	reengineering	reengineere	VERB
crl-15377	3	3	organizations	organization	NOUN
crl-15377	3	4	in	in	ADP
crl-15377	3	5	ways	way	NOUN
crl-15377	3	6	that	that	PRON
crl-15377	3	7	bring	bring	VERB
crl-15377	3	8	librarians	librarian	NOUN
crl-15377	3	9	and	and	CCONJ
crl-15377	3	10	technolo­	technolo­	NOUN
crl-15377	3	11	gists	gist	NOUN
crl-15377	3	12	together	together	ADV
crl-15377	3	13	within	within	ADP
crl-15377	3	14	a	a	DET
crl-15377	3	15	common	common	ADJ
crl-15377	3	16	service	service	NOUN
crl-15377	3	17	environment	environment	NOUN
crl-15377	3	18	,	,	PUNCT
crl-15377	3	19	information	information	NOUN
crl-15377	3	20	service	service	NOUN
crl-15377	3	21	agencies	agency	NOUN
crl-15377	3	22	can	can	AUX
crl-15377	3	23	more	more	ADV
crl-15377	3	24	effectively	effectively	ADV
crl-15377	3	25	meet	meet	VERB
crl-15377	3	26	our	our	PRON
crl-15377	3	27	users	user	NOUN
crl-15377	3	28	’	'	PUNCT
crl-15377	3	29	needs	need	NOUN
crl-15377	3	30	by	by	ADP
crl-15377	3	31	moving	move	VERB
crl-15377	3	32	more	more	ADV
crl-15377	3	33	fully	fully	ADV
crl-15377	3	34	and	and	CCONJ
crl-15377	3	35	flexibly	flexibly	ADV
crl-15377	3	36	into	into	ADP
crl-15377	3	37	the	the	DET
crl-15377	3	38	network	network	NOUN
crl-15377	3	39	as	as	SCONJ
crl-15377	3	40	changing	change	VERB
crl-15377	3	41	circumstances	circumstance	NOUN
crl-15377	3	42	warrant	warrant	ADJ
crl-15377	3	43	.	.	PUNCT
crl-15377	4	1	ight	ight	ADJ
crl-15377	4	2	years	year	NOUN
crl-15377	4	3	ago	ago	ADV
crl-15377	4	4	,	,	PUNCT
crl-15377	4	5	jerry	jerry	PROPN
crl-15377	4	6	d.	d.	PROPN
crl-15377	4	7	campbell	campbell	PROPN
crl-15377	4	8	wrote	write	VERB
crl-15377	4	9	a	a	DET
crl-15377	4	10	controver­	controver­	ADJ
crl-15377	4	11	sial	sial	ADJ
crl-15377	4	12	article	article	NOUN
crl-15377	4	13	that	that	PRON
crl-15377	4	14	was	be	AUX
crl-15377	4	15	among	among	ADP
crl-15377	4	16	the	the	DET
crl-15377	4	17	first	first	ADJ
crl-15377	4	18	of	of	ADP
crl-15377	4	19	a	a	DET
crl-15377	4	20	wave	wave	NOUN
crl-15377	4	21	of	of	ADP
crl-15377	4	22	publications	publication	NOUN
crl-15377	4	23	,	,	PUNCT
crl-15377	4	24	listserv	listserv	NOUN
crl-15377	4	25	discussions	discussion	NOUN
crl-15377	4	26	,	,	PUNCT
crl-15377	4	27	professional	professional	PROPN
crl-15377	4	28	meet­	meet­	PROPN
crl-15377	4	29	ings	ing	NOUN
crl-15377	4	30	,	,	PUNCT
crl-15377	4	31	and	and	CCONJ
crl-15377	4	32	“	"	PUNCT
crl-15377	4	33	rethinking	rethink	VERB
crl-15377	4	34	”	"	PUNCT
crl-15377	4	35	institutes	institute	NOUN
crl-15377	4	36	on	on	ADP
crl-15377	4	37	the	the	DET
crl-15377	4	38	future	future	NOUN
crl-15377	4	39	of	of	ADP
crl-15377	4	40	reference	reference	NOUN
crl-15377	4	41	service.1	service.1	ADV
crl-15377	4	42	nearly	nearly	ADV
crl-15377	4	43	a	a	DET
crl-15377	4	44	de­	de­	PROPN
crl-15377	4	45	cade	cade	NOUN
crl-15377	4	46	later	later	ADV
crl-15377	4	47	,	,	PUNCT
crl-15377	4	48	his	his	PRON
crl-15377	4	49	notions	notion	NOUN
crl-15377	4	50	of	of	ADP
crl-15377	4	51	(	(	PUNCT
crl-15377	4	52	1	1	X
crl-15377	4	53	)	)	PUNCT
crl-15377	4	54	automating	automate	VERB
crl-15377	4	55	a	a	DET
crl-15377	4	56	large	large	ADJ
crl-15377	4	57	portion	portion	NOUN
crl-15377	4	58	of	of	ADP
crl-15377	4	59	reference	reference	NOUN
crl-15377	4	60	service	service	NOUN
crl-15377	4	61	,	,	PUNCT
crl-15377	4	62	with	with	ADP
crl-15377	4	63	librarians	librarian	NOUN
crl-15377	4	64	engaged	engage	VERB
crl-15377	4	65	in	in	ADP
crl-15377	4	66	new	new	ADJ
crl-15377	4	67	roles	role	NOUN
crl-15377	4	68	such	such	ADJ
crl-15377	4	69	as	as	ADP
crl-15377	4	70	consumer	consumer	NOUN
crl-15377	4	71	analysis	analysis	NOUN
crl-15377	4	72	;	;	PUNCT
crl-15377	4	73	(	(	PUNCT
crl-15377	4	74	2	2	X
crl-15377	4	75	)	)	PUNCT
crl-15377	4	76	mapping	mapping	NOUN
crl-15377	4	77	new	new	ADJ
crl-15377	4	78	routes	route	NOUN
crl-15377	4	79	to	to	ADP
crl-15377	4	80	new	new	ADJ
crl-15377	4	81	sources	source	NOUN
crl-15377	4	82	of	of	ADP
crl-15377	4	83	information	information	NOUN
crl-15377	4	84	;	;	PUNCT
crl-15377	4	85	and	and	CCONJ
crl-15377	4	86	(	(	PUNCT
crl-15377	4	87	3	3	X
crl-15377	4	88	)	)	PUNCT
crl-15377	4	89	putting	put	VERB
crl-15377	4	90	users	user	NOUN
crl-15377	4	91	in	in	ADP
crl-15377	4	92	touch	touch	NOUN
crl-15377	4	93	with	with	ADP
crl-15377	4	94	needed	need	VERB
crl-15377	4	95	in­	in­	NOUN
crl-15377	4	96	formation	formation	NOUN
crl-15377	4	97	within	within	ADP
crl-15377	4	98	a	a	DET
crl-15377	4	99	largely	largely	ADV
crl-15377	4	100	electronic	electronic	ADJ
crl-15377	4	101	en­	en­	NOUN
crl-15377	4	102	vironment	vironment	NOUN
crl-15377	4	103	have	have	AUX
crl-15377	4	104	become	become	VERB
crl-15377	4	105	commonplace	commonplace	ADJ
crl-15377	4	106	.	.	PUNCT
crl-15377	5	1	in	in	ADP
crl-15377	5	2	the	the	DET
crl-15377	5	3	meantime	meantime	NOUN
crl-15377	5	4	,	,	PUNCT
crl-15377	5	5	the	the	DET
crl-15377	5	6	world	world	NOUN
crl-15377	5	7	has	have	AUX
crl-15377	5	8	changed	change	VERB
crl-15377	5	9	dramatically	dramatically	ADV
crl-15377	5	10	,	,	PUNCT
crl-15377	5	11	but	but	CCONJ
crl-15377	5	12	fundamental	fundamental	ADJ
crl-15377	5	13	approaches	approach	NOUN
crl-15377	5	14	to	to	ADP
crl-15377	5	15	academic	academic	ADJ
crl-15377	5	16	library	library	NOUN
crl-15377	5	17	reference	reference	NOUN
crl-15377	5	18	service	service	NOUN
crl-15377	5	19	have	have	VERB
crl-15377	5	20	not	not	PART
crl-15377	5	21	.	.	PUNCT
crl-15377	6	1	in	in	ADP
crl-15377	6	2	the	the	DET
crl-15377	6	3	1970s	1970	NOUN
crl-15377	6	4	and	and	CCONJ
crl-15377	6	5	1980s	1980	NOUN
crl-15377	6	6	,	,	PUNCT
crl-15377	6	7	cataloging	catalog	VERB
crl-15377	6	8	and	and	CCONJ
crl-15377	6	9	acquisitions	acquisition	NOUN
crl-15377	6	10	were	be	AUX
crl-15377	6	11	infused	infuse	VERB
crl-15377	6	12	with	with	ADP
crl-15377	6	13	technology	technology	NOUN
crl-15377	6	14	in	in	ADP
crl-15377	6	15	ways	way	NOUN
crl-15377	6	16	that	that	PRON
crl-15377	6	17	led	lead	VERB
crl-15377	6	18	to	to	ADP
crl-15377	6	19	online	online	ADJ
crl-15377	6	20	catalogs	catalog	NOUN
crl-15377	6	21	,	,	PUNCT
crl-15377	6	22	greater	great	ADJ
crl-15377	6	23	interinstitutional	interinstitutional	ADJ
crl-15377	6	24	collaboration	collaboration	NOUN
crl-15377	6	25	,	,	PUNCT
crl-15377	6	26	and	and	CCONJ
crl-15377	6	27	,	,	PUNCT
crl-15377	6	28	ultimately	ultimately	ADV
crl-15377	6	29	,	,	PUNCT
crl-15377	6	30	consider­	consider­	VERB
crl-15377	6	31	able	able	ADJ
crl-15377	6	32	reengineering	reengineering	NOUN
crl-15377	6	33	of	of	ADP
crl-15377	6	34	cataloging	catalog	VERB
crl-15377	6	35	opera­	opera­	DET
crl-15377	6	36	tions	tion	NOUN
crl-15377	6	37	.	.	PUNCT
crl-15377	7	1	in	in	ADP
crl-15377	7	2	the	the	DET
crl-15377	7	3	1980s	1980	NOUN
crl-15377	7	4	and	and	CCONJ
crl-15377	7	5	1990s	1990	NOUN
crl-15377	7	6	circulation	circulation	NOUN
crl-15377	7	7	and	and	CCONJ
crl-15377	7	8	access	access	NOUN
crl-15377	7	9	services	service	NOUN
crl-15377	7	10	,	,	PUNCT
crl-15377	7	11	driven	drive	VERB
crl-15377	7	12	by	by	ADP
crl-15377	7	13	the	the	DET
crl-15377	7	14	rapid	rapid	ADJ
crl-15377	7	15	emergence	emergence	NOUN
crl-15377	7	16	of	of	ADP
crl-15377	7	17	online	online	ADJ
crl-15377	7	18	catalogs	catalog	NOUN
crl-15377	7	19	,	,	PUNCT
crl-15377	7	20	automated	automate	VERB
crl-15377	7	21	circulation	circulation	NOUN
crl-15377	7	22	systems	system	NOUN
crl-15377	7	23	,	,	PUNCT
crl-15377	7	24	electronic	electronic	ADJ
crl-15377	7	25	reserve	reserve	NOUN
crl-15377	7	26	readings	reading	NOUN
crl-15377	7	27	,	,	PUNCT
crl-15377	7	28	and	and	CCONJ
crl-15377	7	29	advances	advance	NOUN
crl-15377	7	30	in	in	ADP
crl-15377	7	31	document	document	NOUN
crl-15377	7	32	de­	de­	VERB
crl-15377	7	33	livery	livery	NOUN
crl-15377	7	34	and	and	CCONJ
crl-15377	7	35	interlibrary	interlibrary	ADJ
crl-15377	7	36	loan	loan	NOUN
crl-15377	7	37	(	(	PUNCT
crl-15377	7	38	ill	ill	PROPN
crl-15377	7	39	)	)	PUNCT
crl-15377	7	40	,	,	PUNCT
crl-15377	7	41	underchris	underchris	PROPN
crl-15377	7	42	ferguson	ferguson	PROPN
crl-15377	7	43	,	,	PUNCT
crl-15377	7	44	director	director	NOUN
crl-15377	7	45	,	,	PUNCT
crl-15377	7	46	doheny	doheny	PROPN
crl-15377	7	47	memorial	memorial	PROPN
crl-15377	7	48	library	library	NOUN
crl-15377	7	49	,	,	PUNCT
crl-15377	7	50	information	information	NOUN
crl-15377	7	51	services	service	NOUN
crl-15377	7	52	division	division	NOUN
crl-15377	7	53	,	,	PUNCT
crl-15377	7	54	at	at	ADP
crl-15377	7	55	the	the	DET
crl-15377	7	56	university	university	PROPN
crl-15377	7	57	of	of	ADP
crl-15377	7	58	southern	southern	PROPN
crl-15377	7	59	california	california	PROPN
crl-15377	7	60	;	;	PUNCT
crl-15377	7	61	e	e	X
crl-15377	7	62	-	-	NOUN
crl-15377	7	63	mail	mail	NOUN
crl-15377	7	64	:	:	PUNCT
crl-15377	7	65	cdf@usc.edu	cdf@usc.edu	X
crl-15377	7	66	.	.	PUNCT
crl-15377	8	1	the	the	DET
crl-15377	8	2	author	author	NOUN
crl-15377	8	3	gratefully	gratefully	ADV
crl-15377	8	4	acknowledges	acknowledge	VERB
crl-15377	8	5	valuable	valuable	ADJ
crl-15377	8	6	comments	comment	NOUN
crl-15377	8	7	on	on	ADP
crl-15377	8	8	early	early	ADJ
crl-15377	8	9	drafts	draft	NOUN
crl-15377	8	10	of	of	ADP
crl-15377	8	11	this	this	DET
crl-15377	8	12	manuscript	manuscript	NOUN
crl-15377	8	13	made	make	VERB
crl-15377	8	14	by	by	ADP
crl-15377	8	15	phyllis	phyllis	PROPN
crl-15377	8	16	mirsky	mirsky	PROPN
crl-15377	8	17	,	,	PUNCT
crl-15377	8	18	uc	uc	PROPN
crl-15377	8	19	san	san	PROPN
crl-15377	8	20	diego	diego	PROPN
crl-15377	8	21	;	;	PUNCT
crl-15377	8	22	beverly	beverly	ADJ
crl-15377	8	23	lynch	lynch	PROPN
crl-15377	8	24	,	,	PUNCT
crl-15377	8	25	ucla	ucla	NOUN
crl-15377	8	26	;	;	PUNCT
crl-15377	8	27	and	and	CCONJ
crl-15377	8	28	richard	richard	PROPN
crl-15377	8	29	werking	werking	PROPN
crl-15377	8	30	,	,	PUNCT
crl-15377	8	31	united	united	PROPN
crl-15377	8	32	states	states	PROPN
crl-15377	8	33	naval	naval	PROPN
crl-15377	8	34	academy	academy	PROPN
crl-15377	8	35	.	.	PUNCT
crl-15377	9	1	an	an	DET
crl-15377	9	2	early	early	ADJ
crl-15377	9	3	version	version	NOUN
crl-15377	9	4	was	be	AUX
crl-15377	9	5	presented	present	VERB
crl-15377	9	6	to	to	ADP
crl-15377	9	7	the	the	DET
crl-15377	9	8	1999	1999	NUM
crl-15377	9	9	arl	arl	PROPN
crl-15377	9	10	/	/	SYM
crl-15377	9	11	ucla	ucla	NOUN
crl-15377	9	12	senior	senior	ADJ
crl-15377	9	13	fellows	fellow	NOUN
crl-15377	9	14	in	in	ADP
crl-15377	9	15	august	august	PROPN
crl-15377	9	16	1999	1999	NUM
crl-15377	9	17	.	.	PUNCT
crl-15377	10	1	300	300	NUM
crl-15377	10	2	mailto:cdf@usc.edu	mailto:cdf@usc.edu	PROPN
crl-15377	10	3	‘	'	PUNCT
crl-15377	10	4	shaking	shake	VERB
crl-15377	10	5	the	the	DET
crl-15377	10	6	conceptual	conceptual	ADJ
crl-15377	10	7	foundations	foundation	NOUN
crl-15377	10	8	,	,	PUNCT
crl-15377	10	9	’	'	PUNCT
crl-15377	10	10	too	too	ADV
crl-15377	10	11	301	301	NUM
crl-15377	10	12	went	go	VERB
crl-15377	10	13	fundamental	fundamental	ADJ
crl-15377	10	14	changes	change	NOUN
crl-15377	10	15	in	in	ADP
crl-15377	10	16	both	both	CCONJ
crl-15377	10	17	the	the	DET
crl-15377	10	18	way	way	NOUN
crl-15377	10	19	they	they	PRON
crl-15377	10	20	do	do	VERB
crl-15377	10	21	business	business	NOUN
crl-15377	10	22	and	and	CCONJ
crl-15377	10	23	the	the	DET
crl-15377	10	24	business	business	NOUN
crl-15377	10	25	they	they	PRON
crl-15377	10	26	do	do	VERB
crl-15377	10	27	,	,	PUNCT
crl-15377	10	28	including	include	VERB
crl-15377	10	29	multi	multi	ADJ
crl-15377	10	30	-	-	ADJ
crl-15377	10	31	agency	agency	ADJ
crl-15377	10	32	collabo­	collabo­	ADJ
crl-15377	10	33	rations	ration	NOUN
crl-15377	10	34	for	for	ADP
crl-15377	10	35	the	the	DET
crl-15377	10	36	delivery	delivery	NOUN
crl-15377	10	37	of	of	ADP
crl-15377	10	38	core	core	NOUN
crl-15377	10	39	services	service	NOUN
crl-15377	10	40	.	.	PUNCT
crl-15377	11	1	the	the	DET
crl-15377	11	2	next	next	ADJ
crl-15377	11	3	generation	generation	NOUN
crl-15377	11	4	of	of	ADP
crl-15377	11	5	academic	academic	ADJ
crl-15377	11	6	reference	reference	NOUN
crl-15377	11	7	service	service	NOUN
crl-15377	11	8	must	must	AUX
crl-15377	11	9	,	,	PUNCT
crl-15377	11	10	in	in	ADP
crl-15377	11	11	fact	fact	NOUN
crl-15377	11	12	,	,	PUNCT
crl-15377	11	13	broaden	broaden	VERB
crl-15377	11	14	and	and	CCONJ
crl-15377	11	15	deepen	deepen	VERB
crl-15377	11	16	its	its	PRON
crl-15377	11	17	presence	presence	NOUN
crl-15377	11	18	in	in	ADP
crl-15377	11	19	the	the	DET
crl-15377	11	20	network	network	NOUN
crl-15377	11	21	by	by	ADP
crl-15377	11	22	reconceiving	reconceive	VERB
crl-15377	11	23	the	the	DET
crl-15377	11	24	parameters	parameter	NOUN
crl-15377	11	25	and	and	CCONJ
crl-15377	11	26	nature	nature	NOUN
crl-15377	11	27	of	of	ADP
crl-15377	11	28	informa­	informa­	PROPN
crl-15377	11	29	tion	tion	NOUN
crl-15377	11	30	service	service	NOUN
crl-15377	11	31	.	.	PUNCT
crl-15377	12	1	reference	reference	NOUN
crl-15377	12	2	librarians	librarians	PROPN
crl-15377	12	3	have	have	AUX
crl-15377	12	4	indeed	indeed	ADV
crl-15377	12	5	made	make	VERB
crl-15377	12	6	heroic	heroic	ADJ
crl-15377	12	7	accommodations	accommodation	NOUN
crl-15377	12	8	for	for	ADP
crl-15377	12	9	tech­	tech­	NOUN
crl-15377	12	10	nology	nology	NOUN
crl-15377	12	11	and	and	CCONJ
crl-15377	12	12	major	major	ADJ
crl-15377	12	13	adaptations	adaptation	NOUN
crl-15377	12	14	to	to	ADP
crl-15377	12	15	new	new	ADJ
crl-15377	12	16	formats	format	NOUN
crl-15377	12	17	and	and	CCONJ
crl-15377	12	18	communication	communication	NOUN
crl-15377	12	19	media	medium	NOUN
crl-15377	12	20	.	.	PUNCT
crl-15377	13	1	though	though	SCONJ
crl-15377	13	2	somewhat	somewhat	ADV
crl-15377	13	3	dated	date	VERB
crl-15377	13	4	,	,	PUNCT
crl-15377	13	5	the	the	DET
crl-15377	13	6	sentiment	sentiment	NOUN
crl-15377	13	7	of	of	ADP
crl-15377	13	8	james	james	PROPN
crl-15377	13	9	govan	govan	PROPN
crl-15377	13	10	remains	remain	VERB
crl-15377	13	11	valid	valid	ADJ
crl-15377	13	12	today	today	NOUN
crl-15377	13	13	:	:	PUNCT
crl-15377	13	14	the	the	DET
crl-15377	13	15	smoothness	smoothness	NOUN
crl-15377	13	16	with	with	ADP
crl-15377	13	17	which	which	PRON
crl-15377	13	18	today	today	NOUN
crl-15377	13	19	’s	’s	PART
crl-15377	13	20	library	library	NOUN
crl-15377	13	21	staff	staff	NOUN
crl-15377	13	22	have	have	VERB
crl-15377	13	23	assimi­	assimi­	PROPN
crl-15377	13	24	lated	late	VERB
crl-15377	13	25	nationally	nationally	ADV
crl-15377	13	26	networked	network	VERB
crl-15377	13	27	catalog­	catalog­	PROPN
crl-15377	13	28	ing	ing	NOUN
crl-15377	13	29	,	,	PUNCT
crl-15377	13	30	online	online	ADV
crl-15377	13	31	searching	search	VERB
crl-15377	13	32	,	,	PUNCT
crl-15377	13	33	online	online	ADJ
crl-15377	13	34	local	local	ADJ
crl-15377	13	35	catalogs	catalog	NOUN
crl-15377	13	36	,	,	PUNCT
crl-15377	13	37	microcomputers	microcomputer	NOUN
crl-15377	13	38	,	,	PUNCT
crl-15377	13	39	local	local	ADJ
crl-15377	13	40	networking	networking	NOUN
crl-15377	13	41	,	,	PUNCT
crl-15377	13	42	compact	compact	ADJ
crl-15377	13	43	discs	disc	NOUN
crl-15377	13	44	,	,	PUNCT
crl-15377	13	45	and	and	CCONJ
crl-15377	13	46	the	the	DET
crl-15377	13	47	wide	wide	ADJ
crl-15377	13	48	variety	variety	NOUN
crl-15377	13	49	of	of	ADP
crl-15377	13	50	other	other	ADJ
crl-15377	13	51	systems	system	NOUN
crl-15377	13	52	based	base	VERB
crl-15377	13	53	on	on	ADP
crl-15377	13	54	digitized	digitized	ADJ
crl-15377	13	55	information	information	NOUN
crl-15377	13	56	,	,	PUNCT
crl-15377	13	57	while	while	SCONJ
crl-15377	13	58	at	at	ADP
crl-15377	13	59	the	the	DET
crl-15377	13	60	same	same	ADJ
crl-15377	13	61	time	time	NOUN
crl-15377	13	62	quietly	quietly	ADV
crl-15377	13	63	schooling	school	VERB
crl-15377	13	64	their	their	PRON
crl-15377	13	65	patrons	patron	NOUN
crl-15377	13	66	in	in	ADP
crl-15377	13	67	the	the	DET
crl-15377	13	68	use	use	NOUN
crl-15377	13	69	of	of	ADP
crl-15377	13	70	these	these	DET
crl-15377	13	71	sys­	sys­	PROPN
crl-15377	13	72	tems	tem	NOUN
crl-15377	13	73	,	,	PUNCT
crl-15377	13	74	is	be	AUX
crl-15377	13	75	a	a	DET
crl-15377	13	76	largely	largely	ADV
crl-15377	13	77	unrecognized	unrecognize	VERB
crl-15377	13	78	miracle	miracle	NOUN
crl-15377	13	79	in	in	ADP
crl-15377	13	80	american	american	PROPN
crl-15377	13	81	higher	high	ADJ
crl-15377	13	82	educa­	educa­	ADJ
crl-15377	13	83	tion	tion	NOUN
crl-15377	13	84	over	over	ADP
crl-15377	13	85	the	the	DET
crl-15377	13	86	past	past	ADJ
crl-15377	13	87	decade	decade	NOUN
crl-15377	13	88	and	and	CCONJ
crl-15377	13	89	a	a	DET
crl-15377	13	90	half.2	half.2	NOUN
crl-15377	13	91	nevertheless	nevertheless	ADV
crl-15377	13	92	,	,	PUNCT
crl-15377	13	93	academic	academic	ADJ
crl-15377	13	94	library	library	NOUN
crl-15377	13	95	refer­	refer­	PROPN
crl-15377	13	96	ence	ence	NOUN
crl-15377	13	97	service	service	NOUN
crl-15377	13	98	remains	remain	VERB
crl-15377	13	99	very	very	ADV
crl-15377	13	100	much	much	ADV
crl-15377	13	101	the	the	DET
crl-15377	13	102	same	same	ADJ
crl-15377	13	103	in	in	ADP
crl-15377	13	104	terms	term	NOUN
crl-15377	13	105	of	of	ADP
crl-15377	13	106	organizational	organizational	ADJ
crl-15377	13	107	structures	structure	NOUN
crl-15377	13	108	,	,	PUNCT
crl-15377	13	109	ser­	ser­	NOUN
crl-15377	13	110	vice	vice	NOUN
crl-15377	13	111	philosophies	philosophy	NOUN
crl-15377	13	112	and	and	CCONJ
crl-15377	13	113	designs	design	NOUN
crl-15377	13	114	,	,	PUNCT
crl-15377	13	115	and	and	CCONJ
crl-15377	13	116	eco­	eco­	PROPN
crl-15377	13	117	nomic	nomic	ADJ
crl-15377	13	118	models	model	NOUN
crl-15377	13	119	.	.	PUNCT
crl-15377	14	1	reference	reference	NOUN
crl-15377	14	2	service	service	NOUN
crl-15377	14	3	is	be	AUX
crl-15377	14	4	the	the	DET
crl-15377	14	5	last	last	ADJ
crl-15377	14	6	frontier	frontier	NOUN
crl-15377	14	7	in	in	ADP
crl-15377	14	8	libraries	library	NOUN
crl-15377	14	9	to	to	PART
crl-15377	14	10	engage	engage	VERB
crl-15377	14	11	in	in	ADP
crl-15377	14	12	ex­	ex­	PROPN
crl-15377	14	13	tensive	tensive	ADJ
crl-15377	14	14	interinstitutional	interinstitutional	ADJ
crl-15377	14	15	collaboration	collaboration	NOUN
crl-15377	14	16	for	for	ADP
crl-15377	14	17	the	the	DET
crl-15377	14	18	delivery	delivery	NOUN
crl-15377	14	19	of	of	ADP
crl-15377	14	20	basic	basic	ADJ
crl-15377	14	21	services	service	NOUN
crl-15377	14	22	within	within	ADP
crl-15377	14	23	digital	digital	ADJ
crl-15377	14	24	environments	environment	NOUN
crl-15377	14	25	,	,	PUNCT
crl-15377	14	26	perhaps	perhaps	ADV
crl-15377	14	27	because	because	SCONJ
crl-15377	14	28	it	it	PRON
crl-15377	14	29	is	be	AUX
crl-15377	14	30	the	the	DET
crl-15377	14	31	last	last	ADJ
crl-15377	14	32	to	to	PART
crl-15377	14	33	remain	remain	VERB
crl-15377	14	34	structured	structured	ADJ
crl-15377	14	35	primarily	primarily	ADV
crl-15377	14	36	around	around	ADP
crl-15377	14	37	physical	physical	ADJ
crl-15377	14	38	objects	object	NOUN
crl-15377	14	39	and	and	CCONJ
crl-15377	14	40	the	the	DET
crl-15377	14	41	library	library	NOUN
crl-15377	14	42	as	as	ADP
crl-15377	14	43	place.3	place.3	NOUN
crl-15377	14	44	in	in	ADP
crl-15377	14	45	recent	recent	ADJ
crl-15377	14	46	years	year	NOUN
crl-15377	14	47	,	,	PUNCT
crl-15377	14	48	many	many	ADJ
crl-15377	14	49	experiments	experiment	NOUN
crl-15377	14	50	in	in	ADP
crl-15377	14	51	new	new	ADJ
crl-15377	14	52	approaches	approach	NOUN
crl-15377	14	53	to	to	ADP
crl-15377	14	54	reference	reference	NOUN
crl-15377	14	55	service	service	NOUN
crl-15377	14	56	such	such	ADJ
crl-15377	14	57	as	as	ADP
crl-15377	14	58	e	e	NOUN
crl-15377	14	59	-	-	NOUN
crl-15377	14	60	mail	mail	NOUN
crl-15377	14	61	,	,	PUNCT
crl-15377	14	62	videoconferencing	videoconferencing	NOUN
crl-15377	14	63	,	,	PUNCT
crl-15377	14	64	and	and	CCONJ
crl-15377	14	65	coop­	coop­	PROPN
crl-15377	14	66	erative	erative	ADJ
crl-15377	14	67	approaches	approach	VERB
crl-15377	14	68	through	through	ADP
crl-15377	14	69	the	the	DET
crl-15377	14	70	network	network	NOUN
crl-15377	14	71	have	have	AUX
crl-15377	14	72	been	be	AUX
crl-15377	14	73	undertaken	undertake	VERB
crl-15377	14	74	in	in	ADP
crl-15377	14	75	an	an	DET
crl-15377	14	76	earnest	earnest	ADJ
crl-15377	14	77	de­	de­	NOUN
crl-15377	14	78	sire	sire	NOUN
crl-15377	14	79	to	to	PART
crl-15377	14	80	meet	meet	VERB
crl-15377	14	81	users	user	NOUN
crl-15377	14	82	’	'	PUNCT
crl-15377	14	83	changing	change	VERB
crl-15377	14	84	needs.4	needs.4	NOUN
crl-15377	14	85	al­	al­	PROPN
crl-15377	14	86	though	though	SCONJ
crl-15377	14	87	these	these	PRON
crl-15377	14	88	have	have	AUX
crl-15377	14	89	been	be	AUX
crl-15377	14	90	worthwhile	worthwhile	ADJ
crl-15377	14	91	at­	at­	NOUN
crl-15377	14	92	tempts	tempt	NOUN
crl-15377	14	93	to	to	PART
crl-15377	14	94	move	move	VERB
crl-15377	14	95	more	more	ADV
crl-15377	14	96	fully	fully	ADV
crl-15377	14	97	into	into	ADP
crl-15377	14	98	the	the	DET
crl-15377	14	99	net­	net­	NOUN
crl-15377	14	100	work	work	NOUN
crl-15377	14	101	where	where	SCONJ
crl-15377	14	102	users	user	NOUN
crl-15377	14	103	are	be	AUX
crl-15377	14	104	going	go	VERB
crl-15377	14	105	,	,	PUNCT
crl-15377	14	106	reference	reference	NOUN
crl-15377	14	107	service	service	NOUN
crl-15377	14	108	has	have	VERB
crl-15377	14	109	a	a	DET
crl-15377	14	110	considerable	considerable	ADJ
crl-15377	14	111	way	way	NOUN
crl-15377	14	112	to	to	PART
crl-15377	14	113	go	go	VERB
crl-15377	14	114	in	in	ADP
crl-15377	14	115	order	order	NOUN
crl-15377	14	116	to	to	PART
crl-15377	14	117	meet	meet	VERB
crl-15377	14	118	user	user	NOUN
crl-15377	14	119	needs	need	NOUN
crl-15377	14	120	in	in	ADP
crl-15377	14	121	an	an	DET
crl-15377	14	122	increas­	increas­	NOUN
crl-15377	14	123	ingly	ingly	ADV
crl-15377	14	124	complex	complex	ADJ
crl-15377	14	125	and	and	CCONJ
crl-15377	14	126	digital	digital	ADJ
crl-15377	14	127	environment	environment	NOUN
crl-15377	14	128	.	.	PUNCT
crl-15377	15	1	the	the	DET
crl-15377	15	2	next	next	ADJ
crl-15377	15	3	generation	generation	NOUN
crl-15377	15	4	of	of	ADP
crl-15377	15	5	academic	academic	ADJ
crl-15377	15	6	refer­	refer­	NOUN
crl-15377	15	7	ence	ence	NOUN
crl-15377	15	8	service	service	NOUN
crl-15377	15	9	must	must	AUX
crl-15377	15	10	,	,	PUNCT
crl-15377	15	11	in	in	ADP
crl-15377	15	12	fact	fact	NOUN
crl-15377	15	13	,	,	PUNCT
crl-15377	15	14	broaden	broaden	VERB
crl-15377	15	15	and	and	CCONJ
crl-15377	15	16	deepen	deepen	VERB
crl-15377	15	17	its	its	PRON
crl-15377	15	18	presence	presence	NOUN
crl-15377	15	19	in	in	ADP
crl-15377	15	20	the	the	DET
crl-15377	15	21	network	network	NOUN
crl-15377	15	22	by	by	ADP
crl-15377	15	23	re­	re­	NOUN
crl-15377	15	24	conceiving	conceive	VERB
crl-15377	15	25	the	the	DET
crl-15377	15	26	parameters	parameter	NOUN
crl-15377	15	27	and	and	CCONJ
crl-15377	15	28	nature	nature	NOUN
crl-15377	15	29	of	of	ADP
crl-15377	15	30	information	information	NOUN
crl-15377	15	31	service	service	NOUN
crl-15377	15	32	.	.	PUNCT
crl-15377	16	1	and	and	CCONJ
crl-15377	16	2	in	in	ADP
crl-15377	16	3	so	so	ADV
crl-15377	16	4	doing	do	VERB
crl-15377	16	5	,	,	PUNCT
crl-15377	16	6	ref­	ref­	PROPN
crl-15377	16	7	erence	erence	PROPN
crl-15377	16	8	librarians	librarian	NOUN
crl-15377	16	9	must	must	AUX
crl-15377	16	10	translate	translate	VERB
crl-15377	16	11	the	the	DET
crl-15377	16	12	core	core	ADJ
crl-15377	16	13	values	value	NOUN
crl-15377	16	14	of	of	ADP
crl-15377	16	15	equity	equity	NOUN
crl-15377	16	16	of	of	ADP
crl-15377	16	17	access	access	NOUN
crl-15377	16	18	,	,	PUNCT
crl-15377	16	19	personal	personal	ADJ
crl-15377	16	20	ser­	ser­	NOUN
crl-15377	16	21	vice	vice	NOUN
crl-15377	16	22	,	,	PUNCT
crl-15377	16	23	and	and	CCONJ
crl-15377	16	24	service	service	NOUN
crl-15377	16	25	tailored	tailor	VERB
crl-15377	16	26	to	to	ADP
crl-15377	16	27	individu­	individu­	NOUN
crl-15377	16	28	als	al	NOUN
crl-15377	16	29	—	—	PUNCT
crl-15377	16	30	the	the	DET
crl-15377	16	31	hallmarks	hallmark	NOUN
crl-15377	16	32	of	of	ADP
crl-15377	16	33	twentieth	twentieth	ADJ
crl-15377	16	34	-	-	PUNCT
crl-15377	16	35	century	century	NOUN
crl-15377	16	36	american	american	ADJ
crl-15377	16	37	libraries	library	NOUN
crl-15377	16	38	—	—	PUNCT
crl-15377	16	39	in	in	ADP
crl-15377	16	40	ways	way	NOUN
crl-15377	16	41	that	that	PRON
crl-15377	16	42	retain	retain	VERB
crl-15377	16	43	their	their	PRON
crl-15377	16	44	proximity	proximity	NOUN
crl-15377	16	45	and	and	CCONJ
crl-15377	16	46	relevance	relevance	NOUN
crl-15377	16	47	for	for	ADP
crl-15377	16	48	a	a	DET
crl-15377	16	49	gen­	gen­	NOUN
crl-15377	16	50	eration	eration	NOUN
crl-15377	16	51	of	of	ADP
crl-15377	16	52	students	student	NOUN
crl-15377	16	53	and	and	CCONJ
crl-15377	16	54	faculty	faculty	NOUN
crl-15377	16	55	who	who	PRON
crl-15377	16	56	will	will	AUX
crl-15377	16	57	have	have	AUX
crl-15377	16	58	grown	grow	VERB
crl-15377	16	59	up	up	ADP
crl-15377	16	60	with	with	ADP
crl-15377	16	61	the	the	DET
crl-15377	16	62	internet	internet	NOUN
crl-15377	16	63	and	and	CCONJ
crl-15377	16	64	the	the	DET
crl-15377	16	65	world	world	NOUN
crl-15377	16	66	wide	wide	ADJ
crl-15377	16	67	web	web	NOUN
crl-15377	16	68	.	.	PUNCT
crl-15377	17	1	as	as	SCONJ
crl-15377	17	2	it	it	PRON
crl-15377	17	3	stands	stand	VERB
crl-15377	17	4	,	,	PUNCT
crl-15377	17	5	though	though	ADV
crl-15377	17	6	,	,	PUNCT
crl-15377	17	7	academic	academic	ADJ
crl-15377	17	8	library	library	NOUN
crl-15377	17	9	users	user	NOUN
crl-15377	17	10	have	have	AUX
crl-15377	17	11	not	not	PART
crl-15377	17	12	taken	take	VERB
crl-15377	17	13	to	to	ADP
crl-15377	17	14	these	these	DET
crl-15377	17	15	new	new	ADJ
crl-15377	17	16	offer­	offer­	VERB
crl-15377	17	17	ings	ing	NOUN
crl-15377	17	18	in	in	ADP
crl-15377	17	19	large	large	ADJ
crl-15377	17	20	numbers	number	NOUN
crl-15377	17	21	because	because	SCONJ
crl-15377	17	22	reference	reference	NOUN
crl-15377	17	23	services	service	NOUN
crl-15377	17	24	have	have	AUX
crl-15377	17	25	not	not	PART
crl-15377	17	26	been	be	AUX
crl-15377	17	27	adequately	adequately	ADV
crl-15377	17	28	inte­	inte­	AUX
crl-15377	17	29	grated	grate	VERB
crl-15377	17	30	within	within	ADP
crl-15377	17	31	their	their	PRON
crl-15377	17	32	information	information	NOUN
crl-15377	17	33	-	-	PUNCT
crl-15377	17	34	seeking	seek	VERB
crl-15377	17	35	“	"	PUNCT
crl-15377	17	36	space	space	NOUN
crl-15377	17	37	,	,	PUNCT
crl-15377	17	38	”	"	PUNCT
crl-15377	17	39	either	either	CCONJ
crl-15377	17	40	within	within	ADP
crl-15377	17	41	the	the	DET
crl-15377	17	42	network	network	NOUN
crl-15377	17	43	or	or	CCONJ
crl-15377	17	44	onsite	onsite	ADJ
crl-15377	17	45	within	within	ADP
crl-15377	17	46	libraries	library	NOUN
crl-15377	17	47	and	and	CCONJ
crl-15377	17	48	computing	compute	VERB
crl-15377	17	49	cen­	cen­	PROPN
crl-15377	17	50	ters	ter	NOUN
crl-15377	17	51	.	.	PUNCT
crl-15377	18	1	students	student	NOUN
crl-15377	18	2	and	and	CCONJ
crl-15377	18	3	faculty	faculty	NOUN
crl-15377	18	4	still	still	ADV
crl-15377	18	5	need	need	VERB
crl-15377	18	6	to	to	PART
crl-15377	18	7	make	make	VERB
crl-15377	18	8	a	a	DET
crl-15377	18	9	concerted	concerted	ADJ
crl-15377	18	10	effort	effort	NOUN
crl-15377	18	11	to	to	PART
crl-15377	18	12	find	find	VERB
crl-15377	18	13	these	these	DET
crl-15377	18	14	ser­	ser­	NOUN
crl-15377	18	15	vices	vice	NOUN
crl-15377	18	16	,	,	PUNCT
crl-15377	18	17	a	a	DET
crl-15377	18	18	prospect	prospect	NOUN
crl-15377	18	19	all	all	DET
crl-15377	18	20	the	the	PRON
crl-15377	18	21	more	more	ADV
crl-15377	18	22	difficult	difficult	ADJ
crl-15377	18	23	in	in	ADP
crl-15377	18	24	cyberspace	cyberspace	NOUN
crl-15377	18	25	.	.	PUNCT
crl-15377	19	1	nor	nor	CCONJ
crl-15377	19	2	are	be	AUX
crl-15377	19	3	these	these	DET
crl-15377	19	4	offerings	offering	NOUN
crl-15377	19	5	typi­	typi­	NOUN
crl-15377	19	6	cally	cally	ADV
crl-15377	19	7	associated	associate	VERB
crl-15377	19	8	with	with	ADP
crl-15377	19	9	services	service	NOUN
crl-15377	19	10	academic	academic	ADJ
crl-15377	19	11	library	library	NOUN
crl-15377	19	12	users	user	NOUN
crl-15377	19	13	frequently	frequently	ADV
crl-15377	19	14	employ	employ	VERB
crl-15377	19	15	while	while	SCONJ
crl-15377	19	16	communicating	communicating	NOUN
crl-15377	19	17	and	and	CCONJ
crl-15377	19	18	researching	researching	NOUN
crl-15377	19	19	,	,	PUNCT
crl-15377	19	20	such	such	ADJ
crl-15377	19	21	as	as	ADP
crl-15377	19	22	hardware	hardware	NOUN
crl-15377	19	23	and	and	CCONJ
crl-15377	19	24	software	software	NOUN
crl-15377	19	25	support	support	NOUN
crl-15377	19	26	.	.	PUNCT
crl-15377	20	1	much	much	ADV
crl-15377	20	2	less	less	ADJ
crl-15377	20	3	are	be	AUX
crl-15377	20	4	they	they	PRON
crl-15377	20	5	routinely	routinely	ADV
crl-15377	20	6	available	available	ADJ
crl-15377	20	7	when	when	SCONJ
crl-15377	20	8	and	and	CCONJ
crl-15377	20	9	where	where	SCONJ
crl-15377	20	10	they	they	PRON
crl-15377	20	11	are	be	AUX
crl-15377	20	12	most	most	ADV
crl-15377	20	13	needed	need	VERB
crl-15377	20	14	—	—	PUNCT
crl-15377	20	15	twenty	twenty	NUM
crl-15377	20	16	-	-	PUNCT
crl-15377	20	17	four	four	NUM
crl-15377	20	18	hours	hour	NOUN
crl-15377	20	19	a	a	DET
crl-15377	20	20	day	day	NOUN
crl-15377	20	21	,	,	PUNCT
crl-15377	20	22	seven	seven	NUM
crl-15377	20	23	days	day	NOUN
crl-15377	20	24	a	a	DET
crl-15377	20	25	week	week	NOUN
crl-15377	20	26	,	,	PUNCT
crl-15377	20	27	and	and	CCONJ
crl-15377	20	28	within	within	ADP
crl-15377	20	29	an	an	DET
crl-15377	20	30	electronic	electronic	ADJ
crl-15377	20	31	research	research	NOUN
crl-15377	20	32	context	context	NOUN
crl-15377	20	33	.	.	PUNCT
crl-15377	21	1	janice	janice	PROPN
crl-15377	21	2	koyama	koyama	PROPN
crl-15377	21	3	expresses	express	VERB
crl-15377	21	4	this	this	PRON
crl-15377	21	5	more	more	ADV
crl-15377	21	6	elegantly	elegantly	ADV
crl-15377	21	7	:	:	PUNCT
crl-15377	21	8	cyberspace	cyberspace	NOUN
crl-15377	21	9	users	user	NOUN
crl-15377	21	10	are	be	AUX
crl-15377	21	11	not	not	PART
crl-15377	21	12	confined	confine	VERB
crl-15377	21	13	by	by	ADP
crl-15377	21	14	,	,	PUNCT
crl-15377	21	15	or	or	CCONJ
crl-15377	21	16	concerned	concern	VERB
crl-15377	21	17	with	with	ADP
crl-15377	21	18	,	,	PUNCT
crl-15377	21	19	building	building	NOUN
crl-15377	21	20	and	and	CCONJ
crl-15377	21	21	reference	reference	NOUN
crl-15377	21	22	desk	desk	NOUN
crl-15377	21	23	hours	hour	NOUN
crl-15377	21	24	nor	nor	CCONJ
crl-15377	21	25	the	the	DET
crl-15377	21	26	differ­	differ­	VERB
crl-15377	21	27	ences	ence	NOUN
crl-15377	21	28	between	between	ADP
crl-15377	21	29	the	the	DET
crl-15377	21	30	two	two	NUM
crl-15377	21	31	.	.	PUNCT
crl-15377	22	1	they	they	PRON
crl-15377	22	2	defy	defy	VERB
crl-15377	22	3	categorization	categorization	NOUN
crl-15377	22	4	by	by	ADP
crl-15377	22	5	a	a	DET
crl-15377	22	6	geographically	geographically	ADV
crl-15377	22	7	based	base	VERB
crl-15377	22	8	service	service	NOUN
crl-15377	22	9	provider	provider	NOUN
crl-15377	22	10	that	that	PRON
crl-15377	22	11	defines	define	VERB
crl-15377	22	12	for	for	ADP
crl-15377	22	13	itself	itself	PRON
crl-15377	22	14	its	its	PRON
crl-15377	22	15	primary	primary	ADJ
crl-15377	22	16	users	user	NOUN
crl-15377	22	17	.	.	PUNCT
crl-15377	23	1	they	they	PRON
crl-15377	23	2	prefer	prefer	VERB
crl-15377	23	3	anonymity	anonymity	NOUN
crl-15377	23	4	to	to	ADP
crl-15377	23	5	in	in	ADP
crl-15377	23	6	-	-	PUNCT
crl-15377	23	7	person	person	NOUN
crl-15377	23	8	,	,	PUNCT
crl-15377	23	9	over	over	ADP
crl-15377	23	10	-	-	PUNCT
crl-15377	23	11	the	the	DET
crl-15377	23	12	-	-	PUNCT
crl-15377	23	13	desk	desk	NOUN
crl-15377	23	14	delivery	delivery	NOUN
crl-15377	23	15	of	of	ADP
crl-15377	23	16	reference	reference	NOUN
crl-15377	23	17	service	service	NOUN
crl-15377	23	18	and	and	CCONJ
crl-15377	23	19	feel	feel	VERB
crl-15377	23	20	free	free	ADJ
crl-15377	23	21	of	of	ADP
crl-15377	23	22	the	the	DET
crl-15377	23	23	captive	captive	ADJ
crl-15377	23	24	302	302	NUM
crl-15377	23	25	college	college	NOUN
crl-15377	23	26	&	&	CCONJ
crl-15377	23	27	research	research	PROPN
crl-15377	23	28	libraries	library	NOUN
crl-15377	23	29	july	july	PROPN
crl-15377	23	30	2000	2000	NUM
crl-15377	23	31	nature	nature	NOUN
crl-15377	23	32	inherent	inherent	ADJ
crl-15377	23	33	sometimes	sometimes	ADV
crl-15377	23	34	in	in	ADP
crl-15377	23	35	the	the	DET
crl-15377	23	36	personal	personal	ADJ
crl-15377	23	37	interview	interview	NOUN
crl-15377	23	38	controlled	control	VERB
crl-15377	23	39	by	by	ADP
crl-15377	23	40	the	the	DET
crl-15377	23	41	librarian.5	librarian.5	PROPN
crl-15377	23	42	moreover	moreover	ADV
crl-15377	23	43	,	,	PUNCT
crl-15377	23	44	reference	reference	NOUN
crl-15377	23	45	librarians	librarian	NOUN
crl-15377	23	46	have	have	AUX
crl-15377	23	47	not	not	PART
crl-15377	23	48	truly	truly	ADV
crl-15377	23	49	internalized	internalize	VERB
crl-15377	23	50	or	or	CCONJ
crl-15377	23	51	assimilated	assimilate	VERB
crl-15377	23	52	these	these	DET
crl-15377	23	53	new	new	ADJ
crl-15377	23	54	offerings	offering	NOUN
crl-15377	23	55	into	into	ADP
crl-15377	23	56	dynamic	dynamic	ADJ
crl-15377	23	57	new	new	ADJ
crl-15377	23	58	service	service	NOUN
crl-15377	23	59	models	model	NOUN
crl-15377	23	60	but	but	CCONJ
crl-15377	23	61	,	,	PUNCT
crl-15377	23	62	rather	rather	ADV
crl-15377	23	63	,	,	PUNCT
crl-15377	23	64	have	have	AUX
crl-15377	23	65	con­	con­	NOUN
crl-15377	23	66	ceived	ceive	VERB
crl-15377	23	67	them	they	PRON
crl-15377	23	68	largely	largely	ADV
crl-15377	23	69	as	as	ADP
crl-15377	23	70	overlays	overlay	NOUN
crl-15377	23	71	or	or	CCONJ
crl-15377	23	72	add­	add­	ADP
crl-15377	23	73	ons	on	NOUN
crl-15377	23	74	at	at	ADP
crl-15377	23	75	the	the	DET
crl-15377	23	76	margins	margin	NOUN
crl-15377	23	77	of	of	ADP
crl-15377	23	78	existing	exist	VERB
crl-15377	23	79	service	service	NOUN
crl-15377	23	80	models	model	NOUN
crl-15377	23	81	—	—	PUNCT
crl-15377	23	82	additional	additional	ADJ
crl-15377	23	83	strata	stratum	NOUN
crl-15377	23	84	that	that	PRON
crl-15377	23	85	require	require	VERB
crl-15377	23	86	additional	additional	ADJ
crl-15377	23	87	support	support	NOUN
crl-15377	23	88	when	when	SCONJ
crl-15377	23	89	organizations	organization	NOUN
crl-15377	23	90	should	should	AUX
crl-15377	23	91	,	,	PUNCT
crl-15377	23	92	instead	instead	ADV
crl-15377	23	93	,	,	PUNCT
crl-15377	23	94	be	be	AUX
crl-15377	23	95	reengineered	reengineere	VERB
crl-15377	23	96	to	to	PART
crl-15377	23	97	re­	re­	VERB
crl-15377	23	98	lease	lease	NOUN
crl-15377	23	99	resources	resource	NOUN
crl-15377	23	100	for	for	ADP
crl-15377	23	101	systemic	systemic	ADJ
crl-15377	23	102	change	change	NOUN
crl-15377	23	103	.	.	PUNCT
crl-15377	24	1	rather	rather	ADV
crl-15377	24	2	than	than	SCONJ
crl-15377	24	3	struggle	struggle	VERB
crl-15377	24	4	to	to	PART
crl-15377	24	5	maintain	maintain	VERB
crl-15377	24	6	the	the	DET
crl-15377	24	7	sta­	sta­	PROPN
crl-15377	24	8	tus	tus	PROPN
crl-15377	24	9	quo	quo	PROPN
crl-15377	24	10	,	,	PUNCT
crl-15377	24	11	librarians	librarians	PROPN
crl-15377	24	12	should	should	AUX
crl-15377	24	13	invest	invest	VERB
crl-15377	24	14	heavily	heavily	ADV
crl-15377	24	15	in	in	ADP
crl-15377	24	16	the	the	DET
crl-15377	24	17	research	research	NOUN
crl-15377	24	18	and	and	CCONJ
crl-15377	24	19	development	development	NOUN
crl-15377	24	20	of	of	ADP
crl-15377	24	21	new	new	ADJ
crl-15377	24	22	tools	tool	NOUN
crl-15377	24	23	,	,	PUNCT
crl-15377	24	24	systems	system	NOUN
crl-15377	24	25	,	,	PUNCT
crl-15377	24	26	and	and	CCONJ
crl-15377	24	27	interagency	interagency	NOUN
crl-15377	24	28	affilia­	affilia­	VERB
crl-15377	24	29	tions	tion	NOUN
crl-15377	24	30	that	that	PRON
crl-15377	24	31	increase	increase	VERB
crl-15377	24	32	organizational	organizational	ADJ
crl-15377	24	33	agility	agility	NOUN
crl-15377	24	34	and	and	CCONJ
crl-15377	24	35	lead	lead	VERB
crl-15377	24	36	in	in	ADP
crl-15377	24	37	uncharted	uncharted	ADJ
crl-15377	24	38	new	new	ADJ
crl-15377	24	39	directions	direction	NOUN
crl-15377	24	40	.	.	PUNCT
crl-15377	25	1	much	much	ADJ
crl-15377	25	2	like	like	ADP
crl-15377	25	3	earth	earth	NOUN
crl-15377	25	4	at	at	ADP
crl-15377	25	5	the	the	DET
crl-15377	25	6	center	center	NOUN
crl-15377	25	7	in	in	ADP
crl-15377	25	8	the	the	DET
crl-15377	25	9	ptolemaic	ptolemaic	ADJ
crl-15377	25	10	cosmology	cosmology	NOUN
crl-15377	25	11	of	of	ADP
crl-15377	25	12	antiquity	antiquity	NOUN
crl-15377	25	13	and	and	CCONJ
crl-15377	25	14	the	the	DET
crl-15377	25	15	middle	middle	ADJ
crl-15377	25	16	ages	age	NOUN
crl-15377	25	17	,	,	PUNCT
crl-15377	25	18	academic	academic	ADJ
crl-15377	25	19	library	library	NOUN
crl-15377	25	20	refer­	refer­	PROPN
crl-15377	25	21	ence	ence	NOUN
crl-15377	25	22	service	service	NOUN
crl-15377	25	23	remains	remain	VERB
crl-15377	25	24	structured	structure	VERB
crl-15377	25	25	stead­	stead­	PROPN
crl-15377	25	26	fastly	fastly	ADV
crl-15377	25	27	around	around	ADP
crl-15377	25	28	physical	physical	ADJ
crl-15377	25	29	objects	object	NOUN
crl-15377	25	30	and	and	CCONJ
crl-15377	25	31	the	the	DET
crl-15377	25	32	li­	li­	NOUN
crl-15377	25	33	brary	brary	NOUN
crl-15377	25	34	as	as	ADP
crl-15377	25	35	place	place	NOUN
crl-15377	25	36	.	.	PUNCT
crl-15377	26	1	users	user	NOUN
crl-15377	26	2	must	must	AUX
crl-15377	26	3	come	come	VERB
crl-15377	26	4	to	to	ADP
crl-15377	26	5	the	the	DET
crl-15377	26	6	library	library	NOUN
crl-15377	26	7	and	and	CCONJ
crl-15377	26	8	must	must	AUX
crl-15377	26	9	seek	seek	VERB
crl-15377	26	10	the	the	DET
crl-15377	26	11	help	help	NOUN
crl-15377	26	12	of	of	ADP
crl-15377	26	13	librar­	librar­	ADJ
crl-15377	26	14	ians	ian	NOUN
crl-15377	26	15	to	to	PART
crl-15377	26	16	use	use	VERB
crl-15377	26	17	it	it	PRON
crl-15377	26	18	.	.	PUNCT
crl-15377	27	1	at	at	ADP
crl-15377	27	2	some	some	DET
crl-15377	27	3	visceral	visceral	ADJ
crl-15377	27	4	level	level	NOUN
crl-15377	27	5	,	,	PUNCT
crl-15377	27	6	li­	li­	NOUN
crl-15377	27	7	brarians	brarian	NOUN
crl-15377	27	8	know	know	VERB
crl-15377	27	9	that	that	SCONJ
crl-15377	27	10	a	a	DET
crl-15377	27	11	copernican	copernican	ADJ
crl-15377	27	12	model	model	NOUN
crl-15377	27	13	is	be	AUX
crl-15377	27	14	emerging	emerge	VERB
crl-15377	27	15	wherein	wherein	ADJ
crl-15377	27	16	information	information	NOUN
crl-15377	27	17	and	and	CCONJ
crl-15377	27	18	services	service	NOUN
crl-15377	27	19	flow	flow	VERB
crl-15377	27	20	to	to	ADP
crl-15377	27	21	the	the	DET
crl-15377	27	22	user	user	NOUN
crl-15377	27	23	.	.	PUNCT
crl-15377	28	1	this	this	PRON
crl-15377	28	2	in	in	ADP
crl-15377	28	3	turn	turn	NOUN
crl-15377	28	4	is	be	AUX
crl-15377	28	5	radically	radically	ADV
crl-15377	28	6	transforming	transform	VERB
crl-15377	28	7	the	the	DET
crl-15377	28	8	librarian	librarian	ADJ
crl-15377	28	9	–	–	PUNCT
crl-15377	28	10	user	user	NOUN
crl-15377	28	11	relationship	relationship	NOUN
crl-15377	28	12	,	,	PUNCT
crl-15377	28	13	yet	yet	CCONJ
crl-15377	28	14	librarians	librarian	NOUN
crl-15377	28	15	persist	persist	VERB
crl-15377	28	16	in	in	ADP
crl-15377	28	17	the	the	DET
crl-15377	28	18	fading	fade	VERB
crl-15377	28	19	ptolemaic	ptolemaic	ADJ
crl-15377	28	20	model	model	NOUN
crl-15377	28	21	by	by	ADP
crl-15377	28	22	overlaying	overlay	VERB
crl-15377	28	23	new	new	ADJ
crl-15377	28	24	service	service	NOUN
crl-15377	28	25	after	after	ADP
crl-15377	28	26	new	new	ADJ
crl-15377	28	27	service	service	NOUN
crl-15377	28	28	,	,	PUNCT
crl-15377	28	29	much	much	ADJ
crl-15377	28	30	like	like	ADP
crl-15377	28	31	epicycles	epicycle	NOUN
crl-15377	28	32	in	in	ADP
crl-15377	28	33	a	a	DET
crl-15377	28	34	ptolemaic	ptolemaic	ADJ
crl-15377	28	35	cosmology	cosmology	NOUN
crl-15377	28	36	,	,	PUNCT
crl-15377	28	37	with­	with­	PROPN
crl-15377	28	38	out	out	ADP
crl-15377	28	39	fundamentally	fundamentally	ADV
crl-15377	28	40	altering	alter	VERB
crl-15377	28	41	underlying	underlie	VERB
crl-15377	28	42	service	service	NOUN
crl-15377	28	43	models	model	NOUN
crl-15377	28	44	or	or	CCONJ
crl-15377	28	45	reengineering	reengineere	VERB
crl-15377	28	46	organi­	organi­	PROPN
crl-15377	28	47	zations	zation	NOUN
crl-15377	28	48	for	for	ADP
crl-15377	28	49	a	a	DET
crl-15377	28	50	new	new	ADJ
crl-15377	28	51	way	way	NOUN
crl-15377	28	52	of	of	ADP
crl-15377	28	53	looking	look	VERB
crl-15377	28	54	at	at	ADP
crl-15377	28	55	the	the	DET
crl-15377	28	56	universe.6	universe.6	NOUN
crl-15377	28	57	libraries	library	NOUN
crl-15377	28	58	are	be	AUX
crl-15377	28	59	moving	move	VERB
crl-15377	28	60	away	away	ADV
crl-15377	28	61	from	from	ADP
crl-15377	28	62	struc­	struc­	NOUN
crl-15377	28	63	tures	ture	NOUN
crl-15377	28	64	built	build	VERB
crl-15377	28	65	up	up	ADP
crl-15377	28	66	over	over	ADP
crl-15377	28	67	decades	decade	NOUN
crl-15377	28	68	(	(	PUNCT
crl-15377	28	69	even	even	ADV
crl-15377	28	70	centu­	centu­	NUM
crl-15377	28	71	ries	rie	NOUN
crl-15377	28	72	)	)	PUNCT
crl-15377	28	73	around	around	ADP
crl-15377	28	74	the	the	DET
crl-15377	28	75	print	print	NOUN
crl-15377	28	76	collection	collection	NOUN
crl-15377	28	77	,	,	PUNCT
crl-15377	28	78	on	on	ADP
crl-15377	28	79	-	-	PUNCT
crl-15377	28	80	cam­	cam­	PROPN
crl-15377	28	81	pus	pus	PROPN
crl-15377	28	82	classroom	classroom	NOUN
crl-15377	28	83	,	,	PUNCT
crl-15377	28	84	and	and	CCONJ
crl-15377	28	85	manageable	manageable	ADJ
crl-15377	28	86	growth	growth	NOUN
crl-15377	28	87	rates	rate	NOUN
crl-15377	28	88	in	in	ADP
crl-15377	28	89	published	publish	VERB
crl-15377	28	90	information	information	NOUN
crl-15377	28	91	and	and	CCONJ
crl-15377	28	92	,	,	PUNCT
crl-15377	28	93	in­	in­	NUM
crl-15377	28	94	stead	stead	NOUN
crl-15377	28	95	,	,	PUNCT
crl-15377	28	96	are	be	AUX
crl-15377	28	97	moving	move	VERB
crl-15377	28	98	toward	toward	ADP
crl-15377	28	99	structures	structure	NOUN
crl-15377	28	100	de­	de­	VERB
crl-15377	28	101	rived	rive	VERB
crl-15377	28	102	from	from	ADP
crl-15377	28	103	digital	digital	ADJ
crl-15377	28	104	communication	communication	NOUN
crl-15377	28	105	,	,	PUNCT
crl-15377	28	106	dis­	dis­	NOUN
crl-15377	28	107	tributed	tributed	ADJ
crl-15377	28	108	learning	learning	NOUN
crl-15377	28	109	,	,	PUNCT
crl-15377	28	110	and	and	CCONJ
crl-15377	28	111	an	an	DET
crl-15377	28	112	overwhelming	overwhelming	ADJ
crl-15377	28	113	surge	surge	NOUN
crl-15377	28	114	in	in	ADP
crl-15377	28	115	the	the	DET
crl-15377	28	116	creation	creation	NOUN
crl-15377	28	117	and	and	CCONJ
crl-15377	28	118	distribution	distribution	NOUN
crl-15377	28	119	of	of	ADP
crl-15377	28	120	knowledge	knowledge	NOUN
crl-15377	28	121	in	in	ADP
crl-15377	28	122	multiple	multiple	ADJ
crl-15377	28	123	formats	format	NOUN
crl-15377	28	124	.	.	PUNCT
crl-15377	29	1	often	often	ADV
crl-15377	29	2	this	this	PRON
crl-15377	29	3	seems	seem	VERB
crl-15377	29	4	an	an	DET
crl-15377	29	5	inordinately	inordinately	ADV
crl-15377	29	6	slow	slow	ADJ
crl-15377	29	7	and	and	CCONJ
crl-15377	29	8	painful	painful	ADJ
crl-15377	29	9	march	march	NOUN
crl-15377	29	10	that	that	PRON
crl-15377	29	11	constrains	constrain	VERB
crl-15377	29	12	creativity	creativity	NOUN
crl-15377	29	13	,	,	PUNCT
crl-15377	29	14	deters	deter	VERB
crl-15377	29	15	meaningful	meaningful	ADJ
crl-15377	29	16	action	action	NOUN
crl-15377	29	17	,	,	PUNCT
crl-15377	29	18	and	and	CCONJ
crl-15377	29	19	even	even	ADV
crl-15377	29	20	lulls	lull	VERB
crl-15377	29	21	us	we	PRON
crl-15377	29	22	into	into	ADP
crl-15377	29	23	believing	believe	VERB
crl-15377	29	24	that	that	SCONJ
crl-15377	29	25	these	these	DET
crl-15377	29	26	powerful	powerful	ADJ
crl-15377	29	27	trends	trend	NOUN
crl-15377	29	28	can	can	AUX
crl-15377	29	29	be	be	AUX
crl-15377	29	30	resisted	resist	VERB
crl-15377	29	31	.	.	PUNCT
crl-15377	30	1	meanwhile	meanwhile	ADV
crl-15377	30	2	,	,	PUNCT
crl-15377	30	3	funding	funding	NOUN
crl-15377	30	4	agencies	agency	NOUN
crl-15377	30	5	hold	hold	VERB
crl-15377	30	6	service	service	NOUN
crl-15377	30	7	providers	provider	NOUN
crl-15377	30	8	more	more	ADV
crl-15377	30	9	and	and	CCONJ
crl-15377	30	10	more	more	ADV
crl-15377	30	11	ac­	ac­	PROPN
crl-15377	30	12	countable	countable	ADJ
crl-15377	30	13	,	,	PUNCT
crl-15377	30	14	higher	high	ADJ
crl-15377	30	15	education	education	NOUN
crl-15377	30	16	enters	enter	VERB
crl-15377	30	17	an	an	DET
crl-15377	30	18	era	era	NOUN
crl-15377	30	19	of	of	ADP
crl-15377	30	20	transformational	transformational	ADJ
crl-15377	30	21	change	change	NOUN
crl-15377	30	22	,	,	PUNCT
crl-15377	30	23	and	and	CCONJ
crl-15377	30	24	technology	technology	NOUN
crl-15377	30	25	drives	drive	VERB
crl-15377	30	26	basic	basic	ADJ
crl-15377	30	27	changes	change	NOUN
crl-15377	30	28	in	in	ADP
crl-15377	30	29	the	the	DET
crl-15377	30	30	way	way	NOUN
crl-15377	30	31	that	that	PRON
crl-15377	30	32	information	information	NOUN
crl-15377	30	33	seekers	seeker	NOUN
crl-15377	30	34	acquire	acquire	VERB
crl-15377	30	35	and	and	CCONJ
crl-15377	30	36	use	use	VERB
crl-15377	30	37	information.7	information.7	PROPN
crl-15377	30	38	we	we	PRON
crl-15377	30	39	also	also	ADV
crl-15377	30	40	witness	witness	VERB
crl-15377	30	41	the	the	DET
crl-15377	30	42	emergence	emergence	NOUN
crl-15377	30	43	of	of	ADP
crl-15377	30	44	electronic	electronic	ADJ
crl-15377	30	45	scholarly	scholarly	ADJ
crl-15377	30	46	communication	communication	NOUN
crl-15377	30	47	systems	system	NOUN
crl-15377	30	48	,	,	PUNCT
crl-15377	30	49	knowledge	knowledge	NOUN
crl-15377	30	50	networks	network	NOUN
crl-15377	30	51	,	,	PUNCT
crl-15377	30	52	commercial	commercial	ADJ
crl-15377	30	53	document	document	NOUN
crl-15377	30	54	deliv­	deliv­	PROPN
crl-15377	30	55	ery	ery	PROPN
crl-15377	30	56	systems	system	NOUN
crl-15377	30	57	,	,	PUNCT
crl-15377	30	58	and	and	CCONJ
crl-15377	30	59	the	the	DET
crl-15377	30	60	electronic	electronic	ADJ
crl-15377	30	61	book	book	NOUN
crl-15377	30	62	.	.	PUNCT
crl-15377	31	1	“	"	PUNCT
crl-15377	31	2	disintermediation	disintermediation	NOUN
crl-15377	31	3	,	,	PUNCT
crl-15377	31	4	”	"	PUNCT
crl-15377	31	5	as	as	SCONJ
crl-15377	31	6	some	some	PRON
crl-15377	31	7	describe	describe	VERB
crl-15377	31	8	it	it	PRON
crl-15377	31	9	,	,	PUNCT
crl-15377	31	10	is	be	AUX
crl-15377	31	11	in	in	ADP
crl-15377	31	12	full	full	ADJ
crl-15377	31	13	motion	motion	NOUN
crl-15377	31	14	—	—	PUNCT
crl-15377	31	15	reference	reference	NOUN
crl-15377	31	16	librarians	librarian	NOUN
crl-15377	31	17	be­	be­	PROPN
crl-15377	31	18	ing	e	VERB
crl-15377	31	19	the	the	DET
crl-15377	31	20	intermediaries	intermediary	NOUN
crl-15377	31	21	and	and	CCONJ
crl-15377	31	22	the	the	DET
crl-15377	31	23	ones	one	NOUN
crl-15377	31	24	be­	be­	PROPN
crl-15377	31	25	ing	ing	NOUN
crl-15377	31	26	“	"	PUNCT
crl-15377	31	27	dissed	diss	VERB
crl-15377	31	28	.	.	PUNCT
crl-15377	31	29	”	"	PUNCT
crl-15377	32	1	conventional	conventional	ADJ
crl-15377	32	2	reference	reference	NOUN
crl-15377	32	3	transactions	transaction	NOUN
crl-15377	32	4	and	and	CCONJ
crl-15377	32	5	circulation	circulation	NOUN
crl-15377	32	6	statistics	statistic	NOUN
crl-15377	32	7	have	have	AUX
crl-15377	32	8	begun	begin	VERB
crl-15377	32	9	a	a	DET
crl-15377	32	10	downward	downward	ADJ
crl-15377	32	11	arc	arc	NOUN
crl-15377	32	12	as	as	SCONJ
crl-15377	32	13	students	student	NOUN
crl-15377	32	14	and	and	CCONJ
crl-15377	32	15	faculty	faculty	NOUN
crl-15377	32	16	move	move	VERB
crl-15377	32	17	more	more	ADV
crl-15377	32	18	deeply	deeply	ADV
crl-15377	32	19	into	into	ADP
crl-15377	32	20	the	the	DET
crl-15377	32	21	web	web	NOUN
crl-15377	32	22	,	,	PUNCT
crl-15377	32	23	and	and	CCONJ
crl-15377	32	24	the	the	DET
crl-15377	32	25	distance	distance	NOUN
crl-15377	32	26	/	/	SYM
crl-15377	32	27	distributed	distribute	VERB
crl-15377	32	28	learn­	learn­	NOUN
crl-15377	32	29	ing	ing	NOUN
crl-15377	32	30	ship	ship	NOUN
crl-15377	32	31	is	be	AUX
crl-15377	32	32	about	about	ADJ
crl-15377	32	33	to	to	PART
crl-15377	32	34	leave	leave	VERB
crl-15377	32	35	port	port	NOUN
crl-15377	32	36	without	without	ADP
crl-15377	32	37	information	information	NOUN
crl-15377	32	38	service	service	NOUN
crl-15377	32	39	providers	provider	NOUN
crl-15377	32	40	aboard	aboard	ADV
crl-15377	32	41	in	in	ADP
crl-15377	32	42	substantial	substantial	ADJ
crl-15377	32	43	numbers.8	numbers.8	ADP
crl-15377	32	44	it	it	PRON
crl-15377	32	45	is	be	AUX
crl-15377	32	46	time	time	NOUN
crl-15377	32	47	for	for	ADP
crl-15377	32	48	a	a	DET
crl-15377	32	49	different	different	ADJ
crl-15377	32	50	approach	approach	NOUN
crl-15377	32	51	.	.	PUNCT
crl-15377	33	1	foundation	foundation	NOUN
crl-15377	33	2	for	for	ADP
crl-15377	33	3	a	a	DET
crl-15377	33	4	new	new	ADJ
crl-15377	33	5	approach	approach	NOUN
crl-15377	33	6	to	to	ADP
crl-15377	33	7	information	information	NOUN
crl-15377	33	8	service	service	NOUN
crl-15377	33	9	all	all	ADV
crl-15377	33	10	too	too	ADV
crl-15377	33	11	frequently	frequently	ADV
crl-15377	33	12	,	,	PUNCT
crl-15377	33	13	a	a	DET
crl-15377	33	14	vision	vision	NOUN
crl-15377	33	15	of	of	ADP
crl-15377	33	16	the	the	DET
crl-15377	33	17	future	future	NOUN
crl-15377	33	18	is	be	AUX
crl-15377	33	19	derived	derive	VERB
crl-15377	33	20	from	from	ADP
crl-15377	33	21	a	a	DET
crl-15377	33	22	comfortably	comfortably	ADV
crl-15377	33	23	realistic	realistic	ADJ
crl-15377	33	24	understanding	understanding	NOUN
crl-15377	33	25	of	of	ADP
crl-15377	33	26	current	current	ADJ
crl-15377	33	27	resource	resource	NOUN
crl-15377	33	28	con­	con­	NOUN
crl-15377	33	29	straints	straint	NOUN
crl-15377	33	30	and	and	CCONJ
crl-15377	33	31	organizational	organizational	ADJ
crl-15377	33	32	limits	limit	NOUN
crl-15377	33	33	.	.	PUNCT
crl-15377	34	1	or	or	CCONJ
crl-15377	34	2	one	one	NUM
crl-15377	34	3	imagines	imago	NOUN
crl-15377	34	4	fantastic	fantastic	ADJ
crl-15377	34	5	,	,	PUNCT
crl-15377	34	6	high	high	ADJ
crl-15377	34	7	-	-	PUNCT
crl-15377	34	8	tech	tech	NOUN
crl-15377	34	9	sys­	sys­	PROPN
crl-15377	34	10	tems	tem	NOUN
crl-15377	34	11	as	as	ADP
crl-15377	34	12	a	a	DET
crl-15377	34	13	panacea	panacea	NOUN
crl-15377	34	14	,	,	PUNCT
crl-15377	34	15	yet	yet	ADV
crl-15377	34	16	lacks	lack	VERB
crl-15377	34	17	the	the	DET
crl-15377	34	18	where­	where­	PROPN
crl-15377	34	19	withal	withal	NOUN
crl-15377	34	20	to	to	PART
crl-15377	34	21	realize	realize	VERB
crl-15377	34	22	them	they	PRON
crl-15377	34	23	.	.	PUNCT
crl-15377	35	1	we	we	PRON
crl-15377	35	2	should	should	AUX
crl-15377	35	3	,	,	PUNCT
crl-15377	35	4	in­	in­	VERB
crl-15377	35	5	stead	stead	NOUN
crl-15377	35	6	,	,	PUNCT
crl-15377	35	7	envision	envision	VERB
crl-15377	35	8	a	a	DET
crl-15377	35	9	desirable	desirable	ADJ
crl-15377	35	10	future	future	NOUN
crl-15377	35	11	for	for	ADP
crl-15377	35	12	reference	reference	NOUN
crl-15377	35	13	and	and	CCONJ
crl-15377	35	14	related	related	ADJ
crl-15377	35	15	information	information	NOUN
crl-15377	35	16	and	and	CCONJ
crl-15377	35	17	technology	technology	NOUN
crl-15377	35	18	support	support	NOUN
crl-15377	35	19	services	service	NOUN
crl-15377	35	20	in	in	ADP
crl-15377	35	21	a	a	DET
crl-15377	35	22	largely	largely	ADV
crl-15377	35	23	digital	digital	ADJ
crl-15377	35	24	environment	environment	NOUN
crl-15377	35	25	,	,	PUNCT
crl-15377	35	26	then	then	ADV
crl-15377	35	27	work	work	NOUN
crl-15377	35	28	back­	back­	VERB
crl-15377	35	29	ward	ward	NOUN
crl-15377	35	30	to	to	PART
crl-15377	35	31	assess	assess	VERB
crl-15377	35	32	what	what	PRON
crl-15377	35	33	resources	resource	NOUN
crl-15377	35	34	and	and	CCONJ
crl-15377	35	35	or­	or­	PROPN
crl-15377	35	36	ganizational	ganizational	ADJ
crl-15377	35	37	structures	structure	NOUN
crl-15377	35	38	are	be	AUX
crl-15377	35	39	needed	need	VERB
crl-15377	35	40	to	to	PART
crl-15377	35	41	realize	realize	VERB
crl-15377	35	42	that	that	DET
crl-15377	35	43	vision	vision	NOUN
crl-15377	35	44	.	.	PUNCT
crl-15377	36	1	in	in	ADP
crl-15377	36	2	this	this	DET
crl-15377	36	3	way	way	NOUN
crl-15377	36	4	,	,	PUNCT
crl-15377	36	5	we	we	PRON
crl-15377	36	6	may	may	AUX
crl-15377	36	7	be	be	AUX
crl-15377	36	8	able	able	ADJ
crl-15377	36	9	to	to	PART
crl-15377	36	10	undertake	undertake	VERB
crl-15377	36	11	an	an	DET
crl-15377	36	12	orderly	orderly	ADJ
crl-15377	36	13	transi­	transi­	NOUN
crl-15377	36	14	tion	tion	NOUN
crl-15377	36	15	from	from	ADP
crl-15377	36	16	a	a	DET
crl-15377	36	17	largely	largely	ADV
crl-15377	36	18	print	print	NOUN
crl-15377	36	19	to	to	ADP
crl-15377	36	20	a	a	DET
crl-15377	36	21	largely	largely	ADV
crl-15377	36	22	digital	digital	ADJ
crl-15377	36	23	environment	environment	NOUN
crl-15377	36	24	.	.	PUNCT
crl-15377	37	1	of	of	ADP
crl-15377	37	2	course	course	NOUN
crl-15377	37	3	,	,	PUNCT
crl-15377	37	4	the	the	DET
crl-15377	37	5	future	future	NOUN
crl-15377	37	6	is	be	AUX
crl-15377	37	7	highly	highly	ADV
crl-15377	37	8	flexible	flexible	ADJ
crl-15377	37	9	and	and	CCONJ
crl-15377	37	10	all	all	ADV
crl-15377	37	11	-	-	PUNCT
crl-15377	37	12	embracing	embrace	VERB
crl-15377	37	13	when	when	SCONJ
crl-15377	37	14	viewed	view	VERB
crl-15377	37	15	from	from	ADP
crl-15377	37	16	the	the	DET
crl-15377	37	17	present	present	NOUN
crl-15377	37	18	,	,	PUNCT
crl-15377	37	19	but	but	CCONJ
crl-15377	37	20	the	the	DET
crl-15377	37	21	next	next	ADJ
crl-15377	37	22	generation	generation	NOUN
crl-15377	37	23	of	of	ADP
crl-15377	37	24	infor­	infor­	PROPN
crl-15377	37	25	mation	mation	NOUN
crl-15377	37	26	service	service	NOUN
crl-15377	37	27	must	must	AUX
crl-15377	37	28	,	,	PUNCT
crl-15377	37	29	at	at	ADP
crl-15377	37	30	minimum	minimum	NOUN
crl-15377	37	31	,	,	PUNCT
crl-15377	37	32	rec­	rec­	NOUN
crl-15377	37	33	ognize	ognize	VERB
crl-15377	37	34	the	the	DET
crl-15377	37	35	convergence	convergence	NOUN
crl-15377	37	36	of	of	ADP
crl-15377	37	37	information	information	NOUN
crl-15377	37	38	services	service	NOUN
crl-15377	37	39	and	and	CCONJ
crl-15377	37	40	information	information	NOUN
crl-15377	37	41	technologies	technology	NOUN
crl-15377	37	42	,	,	PUNCT
crl-15377	37	43	‘	'	PUNCT
crl-15377	37	44	shaking	shake	VERB
crl-15377	37	45	the	the	DET
crl-15377	37	46	conceptual	conceptual	ADJ
crl-15377	37	47	foundations	foundation	NOUN
crl-15377	37	48	,	,	PUNCT
crl-15377	37	49	’	'	PUNCT
crl-15377	37	50	too	too	ADV
crl-15377	37	51	303	303	NUM
crl-15377	37	52	address	address	NOUN
crl-15377	37	53	the	the	DET
crl-15377	37	54	implications	implication	NOUN
crl-15377	37	55	of	of	ADP
crl-15377	37	56	ubiquitous	ubiquitous	ADJ
crl-15377	37	57	and	and	CCONJ
crl-15377	37	58	portable	portable	ADJ
crl-15377	37	59	computing	computing	NOUN
crl-15377	37	60	,	,	PUNCT
crl-15377	37	61	and	and	CCONJ
crl-15377	37	62	provide	provide	VERB
crl-15377	37	63	a	a	DET
crl-15377	37	64	reinterpretation	reinterpretation	NOUN
crl-15377	37	65	of	of	ADP
crl-15377	37	66	our	our	PRON
crl-15377	37	67	enduring	endure	VERB
crl-15377	37	68	service	service	NOUN
crl-15377	37	69	values	value	NOUN
crl-15377	37	70	for	for	ADP
crl-15377	37	71	a	a	DET
crl-15377	37	72	new	new	ADJ
crl-15377	37	73	age	age	NOUN
crl-15377	37	74	.	.	PUNCT
crl-15377	38	1	convergence	convergence	NOUN
crl-15377	38	2	of	of	ADP
crl-15377	38	3	information	information	NOUN
crl-15377	38	4	services	service	NOUN
crl-15377	38	5	and	and	CCONJ
crl-15377	38	6	technologies	technology	NOUN
crl-15377	38	7	less	less	ADJ
crl-15377	38	8	and	and	CCONJ
crl-15377	38	9	less	less	ADJ
crl-15377	38	10	differentiation	differentiation	NOUN
crl-15377	38	11	is	be	AUX
crl-15377	38	12	being	be	AUX
crl-15377	38	13	made	make	VERB
crl-15377	38	14	in	in	ADP
crl-15377	38	15	the	the	DET
crl-15377	38	16	minds	mind	NOUN
crl-15377	38	17	of	of	ADP
crl-15377	38	18	users	user	NOUN
crl-15377	38	19	between	between	ADP
crl-15377	38	20	digi­	digi­	NOUN
crl-15377	38	21	tal	tal	ADJ
crl-15377	38	22	information	information	NOUN
crl-15377	38	23	and	and	CCONJ
crl-15377	38	24	the	the	DET
crl-15377	38	25	way	way	NOUN
crl-15377	38	26	to	to	PART
crl-15377	38	27	get	get	VERB
crl-15377	38	28	it	it	PRON
crl-15377	38	29	.	.	PUNCT
crl-15377	39	1	they	they	PRON
crl-15377	39	2	are	be	AUX
crl-15377	39	3	exhibiting	exhibit	VERB
crl-15377	39	4	less	less	ADV
crl-15377	39	5	and	and	CCONJ
crl-15377	39	6	less	less	ADJ
crl-15377	39	7	patience	patience	NOUN
crl-15377	39	8	with	with	ADP
crl-15377	39	9	multiple	multiple	ADJ
crl-15377	39	10	agencies	agency	NOUN
crl-15377	39	11	responsible	responsible	ADJ
crl-15377	39	12	for	for	ADP
crl-15377	39	13	what	what	PRON
crl-15377	39	14	seems	seem	VERB
crl-15377	39	15	to	to	PART
crl-15377	39	16	be	be	AUX
crl-15377	39	17	one	one	NUM
crl-15377	39	18	process	process	NOUN
crl-15377	39	19	with	with	ADP
crl-15377	39	20	little	little	ADJ
crl-15377	39	21	distinction	distinction	NOUN
crl-15377	39	22	among	among	ADP
crl-15377	39	23	hardware	hardware	NOUN
crl-15377	39	24	,	,	PUNCT
crl-15377	39	25	software	software	NOUN
crl-15377	39	26	,	,	PUNCT
crl-15377	39	27	content	content	NOUN
crl-15377	39	28	,	,	PUNCT
crl-15377	39	29	and	and	CCONJ
crl-15377	39	30	the	the	DET
crl-15377	39	31	help	help	NOUN
crl-15377	39	32	needed	need	VERB
crl-15377	39	33	to	to	PART
crl-15377	39	34	make	make	VERB
crl-15377	39	35	it	it	PRON
crl-15377	39	36	all	all	DET
crl-15377	39	37	work	work	NOUN
crl-15377	39	38	.	.	PUNCT
crl-15377	40	1	this	this	DET
crl-15377	40	2	phenomenon	phenomenon	NOUN
crl-15377	40	3	may	may	AUX
crl-15377	40	4	be	be	AUX
crl-15377	40	5	most	most	ADV
crl-15377	40	6	visible	visible	ADJ
crl-15377	40	7	in	in	ADP
crl-15377	40	8	an	an	DET
crl-15377	40	9	information	information	NOUN
crl-15377	40	10	commons	common	NOUN
crl-15377	40	11	,	,	PUNCT
crl-15377	40	12	a	a	DET
crl-15377	40	13	concept	concept	NOUN
crl-15377	40	14	proliferating	proliferate	VERB
crl-15377	40	15	rapidly	rapidly	ADV
crl-15377	40	16	among	among	ADP
crl-15377	40	17	aca­	aca­	NOUN
crl-15377	40	18	demic	demic	ADJ
crl-15377	40	19	libraries	library	NOUN
crl-15377	40	20	that	that	PRON
crl-15377	40	21	combines	combine	VERB
crl-15377	40	22	elements	element	NOUN
crl-15377	40	23	of	of	ADP
crl-15377	40	24	libraries	library	NOUN
crl-15377	40	25	and	and	CCONJ
crl-15377	40	26	computer	computer	NOUN
crl-15377	40	27	user	user	NOUN
crl-15377	40	28	rooms	room	NOUN
crl-15377	40	29	.	.	PUNCT
crl-15377	41	1	donald	donald	PROPN
crl-15377	41	2	beagle	beagle	PROPN
crl-15377	41	3	aptly	aptly	ADV
crl-15377	41	4	described	describe	VERB
crl-15377	41	5	how	how	SCONJ
crl-15377	41	6	these	these	DET
crl-15377	41	7	new	new	ADJ
crl-15377	41	8	environments	environment	NOUN
crl-15377	41	9	are	be	AUX
crl-15377	41	10	breaking	break	VERB
crl-15377	41	11	down	down	ADP
crl-15377	41	12	boundaries	boundary	NOUN
crl-15377	41	13	among	among	ADP
crl-15377	41	14	users	user	NOUN
crl-15377	41	15	and	and	CCONJ
crl-15377	41	16	service	service	NOUN
crl-15377	41	17	pro­	pro­	NOUN
crl-15377	41	18	viders	vider	NOUN
crl-15377	41	19	alike	alike	ADV
crl-15377	41	20	,	,	PUNCT
crl-15377	41	21	forcing	force	VERB
crl-15377	41	22	reconceptualizations	reconceptualization	NOUN
crl-15377	41	23	of	of	ADP
crl-15377	41	24	how	how	SCONJ
crl-15377	41	25	information	information	NOUN
crl-15377	41	26	and	and	CCONJ
crl-15377	41	27	technology	technology	NOUN
crl-15377	41	28	sup­	sup­	PROPN
crl-15377	41	29	port	port	NOUN
crl-15377	41	30	services	service	NOUN
crl-15377	41	31	are	be	AUX
crl-15377	41	32	provided	provide	VERB
crl-15377	41	33	along	along	ADP
crl-15377	41	34	with	with	ADP
crl-15377	41	35	the	the	DET
crl-15377	41	36	conventional	conventional	ADJ
crl-15377	41	37	divisions	division	NOUN
crl-15377	41	38	of	of	ADP
crl-15377	41	39	labor	labor	NOUN
crl-15377	41	40	behind	behind	ADP
crl-15377	41	41	them.9	them.9	PROPN
crl-15377	41	42	in	in	ADP
crl-15377	41	43	the	the	DET
crl-15377	41	44	university	university	PROPN
crl-15377	41	45	of	of	ADP
crl-15377	41	46	southern	southern	PROPN
crl-15377	41	47	california	california	PROPN
crl-15377	41	48	’s	’s	PART
crl-15377	41	49	leavey	leavey	PROPN
crl-15377	41	50	library	library	PROPN
crl-15377	41	51	,	,	PUNCT
crl-15377	41	52	the	the	DET
crl-15377	41	53	presence	presence	NOUN
crl-15377	41	54	of	of	ADP
crl-15377	41	55	electronic	electronic	ADJ
crl-15377	41	56	information	information	NOUN
crl-15377	41	57	resources	resource	NOUN
crl-15377	41	58	,	,	PUNCT
crl-15377	41	59	a	a	DET
crl-15377	41	60	full	full	ADJ
crl-15377	41	61	array	array	NOUN
crl-15377	41	62	of	of	ADP
crl-15377	41	63	network	network	NOUN
crl-15377	41	64	navigation	navigation	NOUN
crl-15377	41	65	tools	tool	NOUN
crl-15377	41	66	,	,	PUNCT
crl-15377	41	67	and	and	CCONJ
crl-15377	41	68	productivity	productivity	NOUN
crl-15377	41	69	software	software	NOUN
crl-15377	41	70	(	(	PUNCT
crl-15377	41	71	including	include	VERB
crl-15377	41	72	basic	basic	ADJ
crl-15377	41	73	multimedia	multimedia	NOUN
crl-15377	41	74	development	development	NOUN
crl-15377	41	75	tools	tool	NOUN
crl-15377	41	76	)	)	PUNCT
crl-15377	41	77	on	on	ADP
crl-15377	41	78	each	each	DET
crl-15377	41	79	workstation	workstation	NOUN
crl-15377	41	80	in	in	ADP
crl-15377	41	81	the	the	DET
crl-15377	41	82	information	information	NOUN
crl-15377	41	83	commons	common	NOUN
crl-15377	41	84	has	have	AUX
crl-15377	41	85	driven	drive	VERB
crl-15377	41	86	the	the	DET
crl-15377	41	87	need	need	NOUN
crl-15377	41	88	since	since	SCONJ
crl-15377	41	89	it	it	PRON
crl-15377	41	90	opened	open	VERB
crl-15377	41	91	in	in	ADP
crl-15377	41	92	1994	1994	NUM
crl-15377	41	93	for	for	ADP
crl-15377	41	94	a	a	DET
crl-15377	41	95	three	three	NUM
crl-15377	41	96	-	-	PUNCT
crl-15377	41	97	dimensional	dimensional	ADJ
crl-15377	41	98	service	service	NOUN
crl-15377	41	99	model	model	NOUN
crl-15377	41	100	of	of	ADP
crl-15377	41	101	navigation	navigation	NOUN
crl-15377	41	102	assistance	assistance	NOUN
crl-15377	41	103	,	,	PUNCT
crl-15377	41	104	comput­	comput­	ADJ
crl-15377	41	105	ing	ing	ADJ
crl-15377	41	106	support	support	NOUN
crl-15377	41	107	,	,	PUNCT
crl-15377	41	108	and	and	CCONJ
crl-15377	41	109	research	research	NOUN
crl-15377	42	1	support.10	support.10	ADV
crl-15377	42	2	ubiquitous	ubiquitous	ADJ
crl-15377	42	3	and	and	CCONJ
crl-15377	42	4	portable	portable	ADJ
crl-15377	42	5	computing	compute	VERB
crl-15377	42	6	the	the	DET
crl-15377	42	7	pressing	press	VERB
crl-15377	42	8	challenge	challenge	NOUN
crl-15377	42	9	now	now	ADV
crl-15377	42	10	is	be	AUX
crl-15377	42	11	to	to	PART
crl-15377	42	12	support	support	VERB
crl-15377	42	13	this	this	DET
crl-15377	42	14	kind	kind	NOUN
crl-15377	42	15	of	of	ADP
crl-15377	42	16	integrated	integrated	ADJ
crl-15377	42	17	information	information	NOUN
crl-15377	42	18	-	-	PUNCT
crl-15377	42	19	seek­	seek­	NOUN
crl-15377	42	20	ing	ing	NOUN
crl-15377	42	21	and	and	CCONJ
crl-15377	42	22	service	service	NOUN
crl-15377	42	23	-	-	PUNCT
crl-15377	42	24	support	support	NOUN
crl-15377	42	25	environment	environment	NOUN
crl-15377	42	26	on	on	ADP
crl-15377	42	27	a	a	DET
crl-15377	42	28	large	large	ADJ
crl-15377	42	29	scale	scale	NOUN
crl-15377	42	30	and	and	CCONJ
crl-15377	42	31	in	in	ADP
crl-15377	42	32	remote	remote	ADJ
crl-15377	42	33	locations	location	NOUN
crl-15377	42	34	as	as	ADP
crl-15377	42	35	expectations	expectation	NOUN
crl-15377	42	36	for	for	ADP
crl-15377	42	37	library	library	NOUN
crl-15377	42	38	,	,	PUNCT
crl-15377	42	39	user	user	NOUN
crl-15377	42	40	room	room	NOUN
crl-15377	42	41	,	,	PUNCT
crl-15377	42	42	desk­	desk­	PROPN
crl-15377	42	43	top	top	NOUN
crl-15377	42	44	,	,	PUNCT
crl-15377	42	45	and	and	CCONJ
crl-15377	42	46	laptop	laptop	NOUN
crl-15377	42	47	workstations	workstation	NOUN
crl-15377	42	48	converge	converge	VERB
crl-15377	42	49	.	.	PUNCT
crl-15377	43	1	user	user	NOUN
crl-15377	43	2	environments	environment	NOUN
crl-15377	43	3	must	must	AUX
crl-15377	43	4	be	be	AUX
crl-15377	43	5	sustained	sustain	VERB
crl-15377	43	6	where	where	SCONJ
crl-15377	43	7	it	it	PRON
crl-15377	43	8	is	be	AUX
crl-15377	43	9	equally	equally	ADV
crl-15377	43	10	easy	easy	ADJ
crl-15377	43	11	to	to	PART
crl-15377	43	12	find	find	VERB
crl-15377	43	13	and	and	CCONJ
crl-15377	43	14	use	use	VERB
crl-15377	43	15	both	both	PRON
crl-15377	43	16	print	print	NOUN
crl-15377	43	17	and	and	CCONJ
crl-15377	43	18	digital	digital	ADJ
crl-15377	43	19	information	information	NOUN
crl-15377	43	20	re­	re­	NOUN
crl-15377	43	21	sources	source	NOUN
crl-15377	43	22	and	and	CCONJ
crl-15377	43	23	where	where	SCONJ
crl-15377	43	24	it	it	PRON
crl-15377	43	25	is	be	AUX
crl-15377	43	26	just	just	ADV
crl-15377	43	27	as	as	ADV
crl-15377	43	28	easy	easy	ADJ
crl-15377	43	29	to	to	PART
crl-15377	43	30	re­	re­	VERB
crl-15377	43	31	ceive	ceive	ADJ
crl-15377	43	32	reference	reference	NOUN
crl-15377	43	33	or	or	CCONJ
crl-15377	43	34	instruction	instruction	NOUN
crl-15377	43	35	assistance	assistance	NOUN
crl-15377	43	36	as	as	SCONJ
crl-15377	43	37	it	it	PRON
crl-15377	43	38	is	be	AUX
crl-15377	43	39	to	to	PART
crl-15377	43	40	obtain	obtain	VERB
crl-15377	43	41	help	help	NOUN
crl-15377	43	42	in	in	ADP
crl-15377	43	43	support	support	NOUN
crl-15377	43	44	of	of	ADP
crl-15377	43	45	soft­	soft­	PROPN
crl-15377	43	46	ware	ware	NOUN
crl-15377	43	47	or	or	CCONJ
crl-15377	43	48	hardware	hardware	NOUN
crl-15377	43	49	.	.	PUNCT
crl-15377	44	1	information	information	NOUN
crl-15377	44	2	retrieval	retrieval	NOUN
crl-15377	44	3	support	support	NOUN
crl-15377	44	4	services	service	NOUN
crl-15377	44	5	must	must	AUX
crl-15377	44	6	be	be	AUX
crl-15377	44	7	as	as	ADV
crl-15377	44	8	accessible	accessible	ADJ
crl-15377	44	9	as	as	ADP
crl-15377	44	10	an	an	DET
crl-15377	44	11	online	online	ADJ
crl-15377	44	12	catalog	catalog	NOUN
crl-15377	44	13	,	,	PUNCT
crl-15377	44	14	a	a	DET
crl-15377	44	15	digital	digital	ADJ
crl-15377	44	16	object	object	NOUN
crl-15377	44	17	,	,	PUNCT
crl-15377	44	18	a	a	DET
crl-15377	44	19	web	web	NOUN
crl-15377	44	20	browser	browser	NOUN
crl-15377	44	21	,	,	PUNCT
crl-15377	44	22	or	or	CCONJ
crl-15377	44	23	a	a	DET
crl-15377	44	24	software	software	NOUN
crl-15377	44	25	application	application	NOUN
crl-15377	44	26	is	be	AUX
crl-15377	44	27	for	for	ADP
crl-15377	44	28	someone	someone	PRON
crl-15377	44	29	roaming	roam	VERB
crl-15377	44	30	with	with	ADP
crl-15377	44	31	a	a	DET
crl-15377	44	32	laptop	laptop	NOUN
crl-15377	44	33	com­	com­	NOUN
crl-15377	44	34	puter	puter	NOUN
crl-15377	44	35	on	on	ADP
crl-15377	44	36	most	most	ADJ
crl-15377	44	37	campuses	campus	NOUN
crl-15377	44	38	today	today	NOUN
crl-15377	44	39	.	.	PUNCT
crl-15377	45	1	the	the	DET
crl-15377	45	2	ex­	ex­	NOUN
crl-15377	45	3	tent	tent	NOUN
crl-15377	45	4	to	to	PART
crl-15377	45	5	which	which	PRON
crl-15377	45	6	this	this	DET
crl-15377	45	7	ideal	ideal	NOUN
crl-15377	45	8	is	be	AUX
crl-15377	45	9	achieved	achieve	VERB
crl-15377	45	10	is	be	AUX
crl-15377	45	11	the	the	DET
crl-15377	45	12	extent	extent	NOUN
crl-15377	45	13	to	to	PART
crl-15377	45	14	which	which	PRON
crl-15377	45	15	our	our	PRON
crl-15377	45	16	enduring	endure	VERB
crl-15377	45	17	service	service	NOUN
crl-15377	45	18	values	value	NOUN
crl-15377	45	19	are	be	AUX
crl-15377	45	20	preserved	preserve	VERB
crl-15377	45	21	in	in	ADP
crl-15377	45	22	this	this	DET
crl-15377	45	23	new	new	ADJ
crl-15377	45	24	context	context	NOUN
crl-15377	45	25	.	.	PUNCT
crl-15377	46	1	new	new	ADJ
crl-15377	46	2	values	value	NOUN
crl-15377	46	3	for	for	ADP
crl-15377	46	4	a	a	DET
crl-15377	46	5	new	new	ADJ
crl-15377	46	6	age	age	NOUN
crl-15377	46	7	if	if	SCONJ
crl-15377	46	8	equity	equity	NOUN
crl-15377	46	9	of	of	ADP
crl-15377	46	10	access	access	NOUN
crl-15377	46	11	,	,	PUNCT
crl-15377	46	12	personalized	personalized	ADJ
crl-15377	46	13	service	service	NOUN
crl-15377	46	14	,	,	PUNCT
crl-15377	46	15	and	and	CCONJ
crl-15377	46	16	services	service	NOUN
crl-15377	46	17	tailored	tailor	VERB
crl-15377	46	18	to	to	ADP
crl-15377	46	19	individuals	individual	NOUN
crl-15377	46	20	are	be	AUX
crl-15377	46	21	enduring	endure	VERB
crl-15377	46	22	values	value	NOUN
crl-15377	46	23	that	that	PRON
crl-15377	46	24	warrant	warrant	VERB
crl-15377	46	25	reinterpre­	reinterpre­	PRON
crl-15377	46	26	tation	tation	NOUN
crl-15377	46	27	for	for	ADP
crl-15377	46	28	a	a	DET
crl-15377	46	29	new	new	ADJ
crl-15377	46	30	era	era	NOUN
crl-15377	46	31	,	,	PUNCT
crl-15377	46	32	librarians	librarians	PROPN
crl-15377	46	33	must	must	AUX
crl-15377	46	34	re­	re­	VERB
crl-15377	46	35	double	double	DET
crl-15377	46	36	their	their	PRON
crl-15377	46	37	efforts	effort	NOUN
crl-15377	46	38	to	to	PART
crl-15377	46	39	bring	bring	VERB
crl-15377	46	40	information	information	NOUN
crl-15377	46	41	services	service	NOUN
crl-15377	46	42	into	into	ADP
crl-15377	46	43	the	the	DET
crl-15377	46	44	network	network	NOUN
crl-15377	46	45	in	in	ADP
crl-15377	46	46	humane	humane	ADJ
crl-15377	46	47	ways	way	NOUN
crl-15377	46	48	and	and	CCONJ
crl-15377	46	49	on	on	ADP
crl-15377	46	50	a	a	DET
crl-15377	46	51	human	human	ADJ
crl-15377	46	52	scale.11–12	scale.11–12	NOUN
crl-15377	46	53	this	this	PRON
crl-15377	46	54	means	mean	VERB
crl-15377	46	55	providing	provide	VERB
crl-15377	46	56	a	a	DET
crl-15377	46	57	full	full	ADJ
crl-15377	46	58	range	range	NOUN
crl-15377	46	59	of	of	ADP
crl-15377	46	60	support	support	NOUN
crl-15377	46	61	for	for	ADP
crl-15377	46	62	users	user	NOUN
crl-15377	46	63	’	’	PART
crl-15377	46	64	technology	technology	NOUN
crl-15377	46	65	and	and	CCONJ
crl-15377	46	66	information	information	NOUN
crl-15377	46	67	needs	need	VERB
crl-15377	46	68	to	to	PART
crl-15377	46	69	match	match	VERB
crl-15377	46	70	the	the	DET
crl-15377	46	71	growing	grow	VERB
crl-15377	46	72	complexity	complexity	NOUN
crl-15377	46	73	of	of	ADP
crl-15377	46	74	their	their	PRON
crl-15377	46	75	work	work	NOUN
crl-15377	46	76	environment	environment	NOUN
crl-15377	46	77	.	.	PUNCT
crl-15377	47	1	it	it	PRON
crl-15377	47	2	means	mean	VERB
crl-15377	47	3	finding	find	VERB
crl-15377	47	4	ways	way	NOUN
crl-15377	47	5	to	to	PART
crl-15377	47	6	be	be	AUX
crl-15377	47	7	available	available	ADJ
crl-15377	47	8	for	for	ADP
crl-15377	47	9	real	real	ADJ
crl-15377	47	10	-	-	PUNCT
crl-15377	47	11	time	time	NOUN
crl-15377	47	12	assistance	assistance	NOUN
crl-15377	47	13	wherever	wherever	SCONJ
crl-15377	47	14	users	user	NOUN
crl-15377	47	15	may	may	AUX
crl-15377	47	16	go	go	VERB
crl-15377	47	17	and	and	CCONJ
crl-15377	47	18	whenever	whenever	SCONJ
crl-15377	47	19	they	they	PRON
crl-15377	47	20	may	may	AUX
crl-15377	47	21	go	go	VERB
crl-15377	47	22	there	there	ADV
crl-15377	47	23	—	—	PUNCT
crl-15377	47	24	on	on	ADP
crl-15377	47	25	-	-	PUNCT
crl-15377	47	26	site	site	NOUN
crl-15377	47	27	or	or	CCONJ
crl-15377	47	28	remote	remote	ADJ
crl-15377	47	29	,	,	PUNCT
crl-15377	47	30	2	2	NUM
crl-15377	47	31	p.m.	p.m.	NOUN
crl-15377	47	32	or	or	CCONJ
crl-15377	47	33	2	2	NUM
crl-15377	47	34	a.m.	a.m.	ADV
crl-15377	47	35	,	,	PUNCT
crl-15377	47	36	weekdays	weekday	NOUN
crl-15377	47	37	or	or	CCONJ
crl-15377	47	38	weekends.13	weekends.13	NOUN
crl-15377	47	39	to	to	PART
crl-15377	47	40	make	make	VERB
crl-15377	47	41	the	the	DET
crl-15377	47	42	technology	technology	NOUN
crl-15377	47	43	work	work	NOUN
crl-15377	47	44	for	for	ADP
crl-15377	47	45	all	all	PRON
crl-15377	47	46	and	and	CCONJ
crl-15377	47	47	in	in	ADP
crl-15377	47	48	ways	way	NOUN
crl-15377	47	49	that	that	PRON
crl-15377	47	50	meet	meet	VERB
crl-15377	47	51	individual	individual	ADJ
crl-15377	47	52	needs	need	NOUN
crl-15377	47	53	,	,	PUNCT
crl-15377	47	54	reference	reference	NOUN
crl-15377	47	55	librarians	librarian	NOUN
crl-15377	47	56	must	must	AUX
crl-15377	47	57	recognize	recognize	VERB
crl-15377	47	58	that	that	SCONJ
crl-15377	47	59	current	current	ADJ
crl-15377	47	60	approaches	approach	NOUN
crl-15377	47	61	to	to	ADP
crl-15377	47	62	information	information	NOUN
crl-15377	47	63	ser­	ser­	NOUN
crl-15377	47	64	vice	vice	NOUN
crl-15377	47	65	are	be	AUX
crl-15377	47	66	neither	neither	ADV
crl-15377	47	67	sustainable	sustainable	ADJ
crl-15377	47	68	nor	nor	CCONJ
crl-15377	47	69	scalable	scalable	ADJ
crl-15377	47	70	to	to	ADP
crl-15377	47	71	this	this	DET
crl-15377	47	72	massive	massive	ADJ
crl-15377	47	73	new	new	ADJ
crl-15377	47	74	frontier	frontier	NOUN
crl-15377	47	75	.	.	PUNCT
crl-15377	48	1	new	new	ADJ
crl-15377	48	2	service	service	NOUN
crl-15377	48	3	models	model	NOUN
crl-15377	48	4	,	,	PUNCT
crl-15377	48	5	new	new	ADJ
crl-15377	48	6	roles	role	NOUN
crl-15377	48	7	for	for	ADP
crl-15377	48	8	information	information	NOUN
crl-15377	48	9	pro­	pro­	NOUN
crl-15377	48	10	fessionals	fessional	NOUN
crl-15377	48	11	and	and	CCONJ
crl-15377	48	12	the	the	DET
crl-15377	48	13	different	different	ADJ
crl-15377	48	14	kinds	kind	NOUN
crl-15377	48	15	of	of	ADP
crl-15377	48	16	or­	or­	PROPN
crl-15377	48	17	ganizations	ganization	NOUN
crl-15377	48	18	behind	behind	ADP
crl-15377	48	19	them	they	PRON
crl-15377	48	20	,	,	PUNCT
crl-15377	48	21	and	and	CCONJ
crl-15377	48	22	new	new	ADJ
crl-15377	48	23	rela­	rela­	ADJ
crl-15377	48	24	tionships	tionship	NOUN
crl-15377	48	25	with	with	ADP
crl-15377	48	26	other	other	ADJ
crl-15377	48	27	agencies	agency	NOUN
crl-15377	48	28	must	must	AUX
crl-15377	48	29	be	be	AUX
crl-15377	48	30	de­	de­	VERB
crl-15377	48	31	vised	vise	VERB
crl-15377	48	32	as	as	SCONJ
crl-15377	48	33	we	we	PRON
crl-15377	48	34	shift	shift	VERB
crl-15377	48	35	our	our	PRON
crl-15377	48	36	collective	collective	ADJ
crl-15377	48	37	gaze	gaze	NOUN
crl-15377	48	38	from	from	ADP
crl-15377	48	39	our	our	PRON
crl-15377	48	40	earth	earth	NOUN
crl-15377	48	41	to	to	ADP
crl-15377	48	42	their	their	PRON
crl-15377	48	43	sun	sun	NOUN
crl-15377	48	44	.	.	PUNCT
crl-15377	49	1	imagining	imagine	VERB
crl-15377	49	2	a	a	DET
crl-15377	49	3	new	new	ADJ
crl-15377	49	4	service	service	NOUN
crl-15377	49	5	model	model	NOUN
crl-15377	49	6	it	it	PRON
crl-15377	49	7	is	be	AUX
crl-15377	49	8	tempting	tempting	ADJ
crl-15377	49	9	to	to	PART
crl-15377	49	10	think	think	VERB
crl-15377	49	11	that	that	SCONJ
crl-15377	49	12	the	the	DET
crl-15377	49	13	prolifera­	prolifera­	NOUN
crl-15377	49	14	tion	tion	NOUN
crl-15377	49	15	of	of	ADP
crl-15377	49	16	digital	digital	ADJ
crl-15377	49	17	technology	technology	NOUN
crl-15377	49	18	and	and	CCONJ
crl-15377	49	19	the	the	DET
crl-15377	49	20	emer­	emer­	NOUN
crl-15377	49	21	gence	gence	NOUN
crl-15377	49	22	of	of	ADP
crl-15377	49	23	the	the	DET
crl-15377	49	24	digital	digital	ADJ
crl-15377	49	25	library	library	NOUN
crl-15377	49	26	will	will	AUX
crl-15377	49	27	one	one	NUM
crl-15377	49	28	day	day	NOUN
crl-15377	49	29	enable	enable	VERB
crl-15377	49	30	libraries	library	NOUN
crl-15377	49	31	to	to	PART
crl-15377	49	32	effect	effect	VERB
crl-15377	49	33	overnight	overnight	ADV
crl-15377	49	34	a	a	DET
crl-15377	49	35	mas­	mas­	ADJ
crl-15377	49	36	sive	sive	ADJ
crl-15377	49	37	shift	shift	NOUN
crl-15377	49	38	from	from	ADP
crl-15377	49	39	print	print	NOUN
crl-15377	49	40	collections	collection	NOUN
crl-15377	49	41	,	,	PUNCT
crl-15377	49	42	tradi­	tradi­	NOUN
crl-15377	49	43	tional	tional	ADJ
crl-15377	49	44	classrooms	classroom	NOUN
crl-15377	49	45	,	,	PUNCT
crl-15377	49	46	and	and	CCONJ
crl-15377	49	47	heavy	heavy	ADJ
crl-15377	49	48	reliance	reliance	NOUN
crl-15377	49	49	on	on	ADP
crl-15377	49	50	fixed	fix	VERB
crl-15377	49	51	space	space	NOUN
crl-15377	49	52	for	for	ADP
crl-15377	49	53	collections	collection	NOUN
crl-15377	49	54	and	and	CCONJ
crl-15377	49	55	services	service	NOUN
crl-15377	49	56	.	.	PUNCT
crl-15377	50	1	we	we	PRON
crl-15377	50	2	must	must	AUX
crl-15377	50	3	,	,	PUNCT
crl-15377	50	4	instead	instead	ADV
crl-15377	50	5	,	,	PUNCT
crl-15377	50	6	recognize	recognize	VERB
crl-15377	50	7	the	the	DET
crl-15377	50	8	need	need	NOUN
crl-15377	50	9	to	to	PART
crl-15377	50	10	maintain	maintain	VERB
crl-15377	50	11	for	for	ADP
crl-15377	50	12	the	the	DET
crl-15377	50	13	indefinite	indefinite	ADJ
crl-15377	50	14	future	future	NOUN
crl-15377	50	15	a	a	DET
crl-15377	50	16	range	range	NOUN
crl-15377	50	17	of	of	ADP
crl-15377	50	18	on	on	ADP
crl-15377	50	19	-	-	PUNCT
crl-15377	50	20	site	site	NOUN
crl-15377	50	21	services	service	NOUN
crl-15377	50	22	that	that	PRON
crl-15377	50	23	embrace	embrace	VERB
crl-15377	50	24	print	print	NOUN
crl-15377	50	25	col­	col­	NOUN
crl-15377	50	26	lections	lection	NOUN
crl-15377	50	27	even	even	ADV
crl-15377	50	28	as	as	SCONJ
crl-15377	50	29	we	we	PRON
crl-15377	50	30	seek	seek	VERB
crl-15377	50	31	place	place	NOUN
crl-15377	50	32	and	and	CCONJ
crl-15377	50	33	mean­	mean­	NOUN
crl-15377	50	34	http	http	NOUN
crl-15377	50	35	:	:	PUNCT
crl-15377	50	36	weekends.13	weekends.13	NOUN
crl-15377	50	37	http	http	NOUN
crl-15377	50	38	:	:	PUNCT
crl-15377	50	39	support.10	support.10	PROPN
crl-15377	50	40	304	304	NUM
crl-15377	50	41	college	college	PROPN
crl-15377	50	42	&	&	CCONJ
crl-15377	50	43	research	research	PROPN
crl-15377	50	44	libraries	library	NOUN
crl-15377	50	45	july	july	PROPN
crl-15377	50	46	2000	2000	NUM
crl-15377	50	47	ing	ing	NOUN
crl-15377	50	48	in	in	ADP
crl-15377	50	49	an	an	DET
crl-15377	50	50	emerging	emerge	VERB
crl-15377	50	51	digital	digital	ADJ
crl-15377	50	52	world	world	NOUN
crl-15377	50	53	.	.	PUNCT
crl-15377	51	1	in	in	ADP
crl-15377	51	2	an	an	DET
crl-15377	51	3	integrated	integrate	VERB
crl-15377	51	4	service	service	NOUN
crl-15377	51	5	environment	environment	NOUN
crl-15377	51	6	that	that	PRON
crl-15377	51	7	fully	fully	ADV
crl-15377	51	8	supports	support	VERB
crl-15377	51	9	contemporary	contemporary	ADJ
crl-15377	51	10	uses	use	NOUN
crl-15377	51	11	of	of	ADP
crl-15377	51	12	both	both	PRON
crl-15377	51	13	print	print	NOUN
crl-15377	51	14	and	and	CCONJ
crl-15377	51	15	digital	digital	ADJ
crl-15377	51	16	resources	resource	NOUN
crl-15377	51	17	,	,	PUNCT
crl-15377	51	18	then	then	ADV
crl-15377	51	19	,	,	PUNCT
crl-15377	51	20	the	the	DET
crl-15377	51	21	par­	par­	NOUN
crl-15377	51	22	ticular	ticular	ADJ
crl-15377	51	23	challenge	challenge	NOUN
crl-15377	51	24	is	be	AUX
crl-15377	51	25	to	to	PART
crl-15377	51	26	build	build	VERB
crl-15377	51	27	unified	unified	ADJ
crl-15377	51	28	ser­	ser­	NOUN
crl-15377	51	29	vice	vice	NOUN
crl-15377	51	30	delivery	delivery	NOUN
crl-15377	51	31	models	model	NOUN
crl-15377	51	32	for	for	ADP
crl-15377	51	33	both	both	DET
crl-15377	51	34	on	on	ADP
crl-15377	51	35	-	-	PUNCT
crl-15377	51	36	site	site	NOUN
crl-15377	51	37	and	and	CCONJ
crl-15377	51	38	remote	remote	ADJ
crl-15377	51	39	service	service	NOUN
crl-15377	51	40	that	that	PRON
crl-15377	51	41	rely	rely	VERB
crl-15377	51	42	on	on	ADP
crl-15377	51	43	common	common	ADJ
crl-15377	51	44	ser­	ser­	NOUN
crl-15377	51	45	vice	vice	NOUN
crl-15377	51	46	providers	provider	NOUN
crl-15377	51	47	and	and	CCONJ
crl-15377	51	48	training	training	NOUN
crl-15377	51	49	programs	program	NOUN
crl-15377	51	50	,	,	PUNCT
crl-15377	51	51	collaborative	collaborative	ADJ
crl-15377	51	52	approaches	approach	NOUN
crl-15377	51	53	to	to	ADP
crl-15377	51	54	service	service	NOUN
crl-15377	51	55	,	,	PUNCT
crl-15377	51	56	tools	tool	NOUN
crl-15377	51	57	for	for	ADP
crl-15377	51	58	collaborative	collaborative	ADJ
crl-15377	51	59	service	service	NOUN
crl-15377	51	60	delivery	delivery	NOUN
crl-15377	51	61	,	,	PUNCT
crl-15377	51	62	and	and	CCONJ
crl-15377	51	63	a	a	DET
crl-15377	51	64	shared	share	VERB
crl-15377	51	65	set	set	NOUN
crl-15377	51	66	of	of	ADP
crl-15377	51	67	service	service	NOUN
crl-15377	51	68	values	value	NOUN
crl-15377	51	69	.	.	PUNCT
crl-15377	52	1	what	what	PRON
crl-15377	52	2	might	might	AUX
crl-15377	52	3	be	be	AUX
crl-15377	52	4	some	some	DET
crl-15377	52	5	approaches	approach	NOUN
crl-15377	52	6	to	to	ADP
crl-15377	52	7	information	information	NOUN
crl-15377	52	8	service	service	NOUN
crl-15377	52	9	that	that	PRON
crl-15377	52	10	integrate	integrate	VERB
crl-15377	52	11	refer­	refer­	PRON
crl-15377	52	12	ence	ence	NOUN
crl-15377	52	13	with	with	ADP
crl-15377	52	14	technology	technology	NOUN
crl-15377	52	15	support	support	NOUN
crl-15377	52	16	,	,	PUNCT
crl-15377	52	17	are	be	AUX
crl-15377	52	18	avail­	avail­	PROPN
crl-15377	52	19	able	able	ADJ
crl-15377	52	20	at	at	ADP
crl-15377	52	21	all	all	DET
crl-15377	52	22	times	time	NOUN
crl-15377	52	23	,	,	PUNCT
crl-15377	52	24	make	make	VERB
crl-15377	52	25	use	use	NOUN
crl-15377	52	26	of	of	ADP
crl-15377	52	27	existing	exist	VERB
crl-15377	52	28	cus­	cus­	NOUN
crl-15377	52	29	tomer	tomer	NOUN
crl-15377	52	30	service	service	NOUN
crl-15377	52	31	technologies	technology	NOUN
crl-15377	52	32	,	,	PUNCT
crl-15377	52	33	and	and	CCONJ
crl-15377	52	34	can	can	AUX
crl-15377	52	35	be	be	AUX
crl-15377	52	36	accessed	access	VERB
crl-15377	52	37	from	from	ADP
crl-15377	52	38	a	a	DET
crl-15377	52	39	variety	variety	NOUN
crl-15377	52	40	of	of	ADP
crl-15377	52	41	locations	location	NOUN
crl-15377	52	42	and	and	CCONJ
crl-15377	52	43	through	through	ADP
crl-15377	52	44	multiple	multiple	ADJ
crl-15377	52	45	communication	communication	NOUN
crl-15377	52	46	modes	mode	NOUN
crl-15377	52	47	?	?	PUNCT
crl-15377	53	1	a	a	DET
crl-15377	53	2	student	student	NOUN
crl-15377	53	3	studying	study	VERB
crl-15377	53	4	at	at	ADP
crl-15377	53	5	home	home	NOUN
crl-15377	53	6	navi­	navi­	PROPN
crl-15377	53	7	gates	gate	VERB
crl-15377	53	8	the	the	DET
crl-15377	53	9	web	web	NOUN
crl-15377	53	10	,	,	PUNCT
crl-15377	53	11	looking	look	VERB
crl-15377	53	12	for	for	ADP
crl-15377	53	13	informa­	informa­	PROPN
crl-15377	53	14	tion	tion	NOUN
crl-15377	53	15	related	relate	VERB
crl-15377	53	16	to	to	ADP
crl-15377	53	17	a	a	DET
crl-15377	53	18	paper	paper	NOUN
crl-15377	53	19	due	due	ADP
crl-15377	53	20	the	the	DET
crl-15377	53	21	next	next	ADJ
crl-15377	53	22	day	day	NOUN
crl-15377	53	23	.	.	PUNCT
crl-15377	54	1	she	she	PRON
crl-15377	54	2	intuitively	intuitively	ADV
crl-15377	54	3	moves	move	VERB
crl-15377	54	4	through	through	ADP
crl-15377	54	5	clustered	cluster	VERB
crl-15377	54	6	subject	subject	ADJ
crl-15377	54	7	fields	field	NOUN
crl-15377	54	8	before	before	ADP
crl-15377	54	9	set­	set­	NOUN
crl-15377	54	10	tling	tle	VERB
crl-15377	54	11	on	on	ADP
crl-15377	54	12	a	a	DET
crl-15377	54	13	gateway	gateway	NOUN
crl-15377	54	14	for	for	ADP
crl-15377	54	15	a	a	DET
crl-15377	54	16	topic	topic	NOUN
crl-15377	54	17	that	that	PRON
crl-15377	54	18	captures	capture	VERB
crl-15377	54	19	her	her	PRON
crl-15377	54	20	imagination	imagination	NOUN
crl-15377	54	21	.	.	PUNCT
crl-15377	55	1	along	along	ADP
crl-15377	55	2	the	the	DET
crl-15377	55	3	way	way	NOUN
crl-15377	55	4	she	she	PRON
crl-15377	55	5	has	have	AUX
crl-15377	55	6	worked	work	VERB
crl-15377	55	7	closely	closely	ADV
crl-15377	55	8	with	with	ADP
crl-15377	55	9	a	a	DET
crl-15377	55	10	subject	subject	ADJ
crl-15377	55	11	expert	expert	NOUN
crl-15377	55	12	who	who	PRON
crl-15377	55	13	advised	advise	VERB
crl-15377	55	14	her	she	PRON
crl-15377	55	15	as	as	SCONJ
crl-15377	55	16	she	she	PRON
crl-15377	55	17	invoked	invoke	VERB
crl-15377	55	18	electronic	electronic	ADJ
crl-15377	55	19	user	user	NOUN
crl-15377	55	20	aids	aid	NOUN
crl-15377	55	21	,	,	PUNCT
crl-15377	55	22	selected	select	VERB
crl-15377	55	23	information	information	NOUN
crl-15377	55	24	re­	re­	PROPN
crl-15377	55	25	sources	source	NOUN
crl-15377	55	26	,	,	PUNCT
crl-15377	55	27	and	and	CCONJ
crl-15377	55	28	sought	seek	VERB
crl-15377	55	29	scholarly	scholarly	ADJ
crl-15377	55	30	infor­	infor­	PROPN
crl-15377	55	31	mation	mation	NOUN
crl-15377	55	32	on	on	ADP
crl-15377	55	33	web	web	NOUN
crl-15377	55	34	sites	site	NOUN
crl-15377	55	35	.	.	PUNCT
crl-15377	56	1	at	at	ADP
crl-15377	56	2	a	a	DET
crl-15377	56	3	recom­	recom­	PROPN
crl-15377	56	4	mended	mend	VERB
crl-15377	56	5	gateway	gateway	NOUN
crl-15377	56	6	,	,	PUNCT
crl-15377	56	7	she	she	PRON
crl-15377	56	8	finds	find	VERB
crl-15377	56	9	links	link	NOUN
crl-15377	56	10	to	to	ADP
crl-15377	56	11	an	an	DET
crl-15377	56	12	ample	ample	ADJ
crl-15377	56	13	number	number	NOUN
crl-15377	56	14	of	of	ADP
crl-15377	56	15	electronic	electronic	ADJ
crl-15377	56	16	in­	in­	NOUN
crl-15377	56	17	formation	formation	NOUN
crl-15377	56	18	resources	resource	NOUN
crl-15377	56	19	,	,	PUNCT
crl-15377	56	20	guides	guide	VERB
crl-15377	56	21	devel­	devel­	NOUN
crl-15377	56	22	oped	ope	VERB
crl-15377	56	23	by	by	ADP
crl-15377	56	24	subject	subject	ADJ
crl-15377	56	25	experts	expert	NOUN
crl-15377	56	26	,	,	PUNCT
crl-15377	56	27	additional	additional	ADJ
crl-15377	56	28	links	link	NOUN
crl-15377	56	29	to	to	ADP
crl-15377	56	30	web	web	NOUN
crl-15377	56	31	sites	site	NOUN
crl-15377	56	32	,	,	PUNCT
crl-15377	56	33	full	full	ADJ
crl-15377	56	34	-	-	PUNCT
crl-15377	56	35	text	text	NOUN
crl-15377	56	36	docu­	docu­	NOUN
crl-15377	56	37	ments	ment	NOUN
crl-15377	56	38	,	,	PUNCT
crl-15377	56	39	descriptions	description	NOUN
crl-15377	56	40	of	of	ADP
crl-15377	56	41	printed	print	VERB
crl-15377	56	42	re­	re­	NOUN
crl-15377	56	43	sources	source	NOUN
crl-15377	56	44	,	,	PUNCT
crl-15377	56	45	and	and	CCONJ
crl-15377	56	46	entry	entry	NOUN
crl-15377	56	47	points	point	NOUN
crl-15377	56	48	for	for	ADP
crl-15377	56	49	a	a	DET
crl-15377	56	50	va­	va­	ADJ
crl-15377	56	51	riety	riety	NOUN
crl-15377	56	52	of	of	ADP
crl-15377	56	53	additional	additional	ADJ
crl-15377	56	54	services	service	NOUN
crl-15377	56	55	and	and	CCONJ
crl-15377	56	56	re­	re­	NOUN
crl-15377	56	57	sources	source	NOUN
crl-15377	56	58	that	that	PRON
crl-15377	56	59	expedite	expedite	VERB
crl-15377	56	60	her	her	PRON
crl-15377	56	61	research	research	NOUN
crl-15377	56	62	.	.	PUNCT
crl-15377	57	1	from	from	ADP
crl-15377	57	2	a	a	DET
crl-15377	57	3	workstation	workstation	NOUN
crl-15377	57	4	in	in	ADP
crl-15377	57	5	the	the	DET
crl-15377	57	6	library	library	NOUN
crl-15377	57	7	,	,	PUNCT
crl-15377	57	8	a	a	DET
crl-15377	57	9	student	student	NOUN
crl-15377	57	10	launches	launch	VERB
crl-15377	57	11	a	a	DET
crl-15377	57	12	metasearch	metasearch	NOUN
crl-15377	57	13	en­	en­	NOUN
crl-15377	57	14	gine	gine	NOUN
crl-15377	57	15	that	that	PRON
crl-15377	57	16	simultaneously	simultaneously	ADV
crl-15377	57	17	searches	search	VERB
crl-15377	57	18	online	online	ADJ
crl-15377	57	19	catalogs	catalog	NOUN
crl-15377	57	20	for	for	ADP
crl-15377	57	21	printed	print	VERB
crl-15377	57	22	materi­	materi­	PROPN
crl-15377	57	23	als	al	NOUN
crl-15377	57	24	,	,	PUNCT
crl-15377	57	25	local	local	ADJ
crl-15377	57	26	digital	digital	ADJ
crl-15377	57	27	library	library	NOUN
crl-15377	57	28	holdings	holding	NOUN
crl-15377	57	29	,	,	PUNCT
crl-15377	57	30	and	and	CCONJ
crl-15377	57	31	scholarly	scholarly	ADJ
crl-15377	57	32	resources	resource	NOUN
crl-15377	57	33	on	on	ADP
crl-15377	57	34	the	the	DET
crl-15377	57	35	internet	internet	NOUN
crl-15377	57	36	.	.	PUNCT
crl-15377	58	1	after	after	ADP
crl-15377	58	2	constructing	construct	VERB
crl-15377	58	3	a	a	DET
crl-15377	58	4	search	search	NOUN
crl-15377	58	5	strategy	strategy	NOUN
crl-15377	58	6	with	with	ADP
crl-15377	58	7	the	the	DET
crl-15377	58	8	assistance	assistance	NOUN
crl-15377	58	9	of	of	ADP
crl-15377	58	10	a	a	DET
crl-15377	58	11	li­	li­	NOUN
crl-15377	58	12	brarian	brarian	NOUN
crl-15377	58	13	with	with	ADP
crl-15377	58	14	whom	whom	PRON
crl-15377	58	15	he	he	PRON
crl-15377	58	16	just	just	ADV
crl-15377	58	17	met	meet	VERB
crl-15377	58	18	,	,	PUNCT
crl-15377	58	19	he	he	PRON
crl-15377	58	20	sets	set	VERB
crl-15377	58	21	a	a	DET
crl-15377	58	22	series	series	NOUN
crl-15377	58	23	of	of	ADP
crl-15377	58	24	parameters	parameter	NOUN
crl-15377	58	25	for	for	ADP
crl-15377	58	26	his	his	PRON
crl-15377	58	27	search	search	NOUN
crl-15377	58	28	that	that	PRON
crl-15377	58	29	defines	define	VERB
crl-15377	58	30	the	the	DET
crl-15377	58	31	resources	resource	NOUN
crl-15377	58	32	to	to	PART
crl-15377	58	33	be	be	AUX
crl-15377	58	34	queried	query	VERB
crl-15377	58	35	and	and	CCONJ
crl-15377	58	36	the	the	DET
crl-15377	58	37	type	type	NOUN
crl-15377	58	38	of	of	ADP
crl-15377	58	39	informa­	informa­	PROPN
crl-15377	58	40	tion	tion	NOUN
crl-15377	58	41	sources	source	NOUN
crl-15377	58	42	expected	expect	VERB
crl-15377	58	43	.	.	PUNCT
crl-15377	59	1	the	the	DET
crl-15377	59	2	results	result	NOUN
crl-15377	59	3	of	of	ADP
crl-15377	59	4	the	the	DET
crl-15377	59	5	search	search	NOUN
crl-15377	59	6	aggregate	aggregate	NOUN
crl-15377	59	7	by	by	ADP
crl-15377	59	8	docu­	docu­	NOUN
crl-15377	59	9	ment	ment	NOUN
crl-15377	59	10	type	type	NOUN
crl-15377	59	11	,	,	PUNCT
crl-15377	59	12	location	location	NOUN
crl-15377	59	13	,	,	PUNCT
crl-15377	59	14	and	and	CCONJ
crl-15377	59	15	format	format	NOUN
crl-15377	59	16	,	,	PUNCT
crl-15377	59	17	and	and	CCONJ
crl-15377	59	18	each	each	DET
crl-15377	59	19	gathering	gathering	NOUN
crl-15377	59	20	includes	include	VERB
crl-15377	59	21	in­	in­	NUM
crl-15377	59	22	structions	struction	NOUN
crl-15377	59	23	for	for	ADP
crl-15377	59	24	locating	locate	VERB
crl-15377	59	25	or	or	CCONJ
crl-15377	59	26	ordering	order	VERB
crl-15377	59	27	delivery	delivery	NOUN
crl-15377	59	28	of	of	ADP
crl-15377	59	29	the	the	DET
crl-15377	59	30	items	item	NOUN
crl-15377	59	31	.	.	PUNCT
crl-15377	60	1	he	he	PRON
crl-15377	60	2	decides	decide	VERB
crl-15377	60	3	to	to	PART
crl-15377	60	4	retrieve	retrieve	VERB
crl-15377	60	5	the	the	DET
crl-15377	60	6	printed	print	VERB
crl-15377	60	7	books	book	NOUN
crl-15377	60	8	and	and	CCONJ
crl-15377	60	9	ar­	ar­	ADJ
crl-15377	60	10	ticles	ticle	NOUN
crl-15377	60	11	a	a	DET
crl-15377	60	12	bit	bit	NOUN
crl-15377	60	13	later	later	ADV
crl-15377	60	14	and	and	CCONJ
crl-15377	60	15	begins	begin	VERB
crl-15377	60	16	to	to	PART
crl-15377	60	17	down­	down­	ADV
crl-15377	60	18	load	load	VERB
crl-15377	60	19	some	some	PRON
crl-15377	60	20	of	of	ADP
crl-15377	60	21	the	the	DET
crl-15377	60	22	documents	document	NOUN
crl-15377	60	23	found	find	VERB
crl-15377	60	24	on	on	ADP
crl-15377	60	25	the	the	DET
crl-15377	60	26	web	web	NOUN
crl-15377	60	27	.	.	PUNCT
crl-15377	61	1	a	a	DET
crl-15377	61	2	nearby	nearby	ADJ
crl-15377	61	3	consultant	consultant	NOUN
crl-15377	61	4	assists	assist	VERB
crl-15377	61	5	him	he	PRON
crl-15377	61	6	in	in	ADP
crl-15377	61	7	formatting	format	VERB
crl-15377	61	8	and	and	CCONJ
crl-15377	61	9	stor­	stor­	NOUN
crl-15377	61	10	ing	e	VERB
crl-15377	61	11	the	the	DET
crl-15377	61	12	information	information	NOUN
crl-15377	61	13	for	for	ADP
crl-15377	61	14	later	later	ADJ
crl-15377	61	15	use	use	NOUN
crl-15377	61	16	.	.	PUNCT
crl-15377	62	1	an	an	DET
crl-15377	62	2	information	information	NOUN
crl-15377	62	3	specialist	specialist	NOUN
crl-15377	62	4	sits	sit	VERB
crl-15377	62	5	at	at	ADP
crl-15377	62	6	a	a	DET
crl-15377	62	7	computer	computer	NOUN
crl-15377	62	8	workstation	workstation	NOUN
crl-15377	62	9	in	in	ADP
crl-15377	62	10	the	the	DET
crl-15377	62	11	cus­	cus­	NOUN
crl-15377	62	12	tomer	tomer	NOUN
crl-15377	62	13	support	support	NOUN
crl-15377	62	14	center	center	NOUN
crl-15377	62	15	.	.	PUNCT
crl-15377	63	1	the	the	DET
crl-15377	63	2	worksta­	worksta­	PROPN
crl-15377	63	3	tion	tion	NOUN
crl-15377	63	4	receives	receive	VERB
crl-15377	63	5	and	and	CCONJ
crl-15377	63	6	queues	queue	VERB
crl-15377	63	7	incoming	incoming	ADJ
crl-15377	63	8	email	email	NOUN
crl-15377	63	9	,	,	PUNCT
crl-15377	63	10	chat	chat	NOUN
crl-15377	63	11	,	,	PUNCT
crl-15377	63	12	telephone	telephone	NOUN
crl-15377	63	13	,	,	PUNCT
crl-15377	63	14	and	and	CCONJ
crl-15377	63	15	video	video	NOUN
crl-15377	63	16	modes	mode	NOUN
crl-15377	63	17	of	of	ADP
crl-15377	63	18	requesting	request	VERB
crl-15377	63	19	information	information	NOUN
crl-15377	63	20	and	and	CCONJ
crl-15377	63	21	services	service	NOUN
crl-15377	63	22	from	from	ADP
crl-15377	63	23	workstations	workstation	NOUN
crl-15377	63	24	in	in	ADP
crl-15377	63	25	a	a	DET
crl-15377	63	26	variety	variety	NOUN
crl-15377	63	27	of	of	ADP
crl-15377	63	28	locations	location	NOUN
crl-15377	63	29	—	—	PUNCT
crl-15377	63	30	homes	home	NOUN
crl-15377	63	31	and	and	CCONJ
crl-15377	63	32	offices	office	NOUN
crl-15377	63	33	,	,	PUNCT
crl-15377	63	34	information	information	NOUN
crl-15377	63	35	kiosks	kiosk	NOUN
crl-15377	63	36	around	around	ADP
crl-15377	63	37	campus	campus	NOUN
crl-15377	63	38	and	and	CCONJ
crl-15377	63	39	in	in	ADP
crl-15377	63	40	residence	residence	NOUN
crl-15377	63	41	halls	hall	NOUN
crl-15377	63	42	,	,	PUNCT
crl-15377	63	43	and	and	CCONJ
crl-15377	63	44	public	public	ADJ
crl-15377	63	45	service	service	NOUN
crl-15377	63	46	areas	area	NOUN
crl-15377	63	47	.	.	PUNCT
crl-15377	64	1	transactions	transaction	NOUN
crl-15377	64	2	include	include	VERB
crl-15377	64	3	ready	ready	ADJ
crl-15377	64	4	-	-	PUNCT
crl-15377	64	5	reference	reference	NOUN
crl-15377	64	6	questions	question	NOUN
crl-15377	64	7	to	to	PART
crl-15377	64	8	which	which	PRON
crl-15377	64	9	he	he	PRON
crl-15377	64	10	responds	respond	VERB
crl-15377	64	11	immediately	immediately	ADV
crl-15377	64	12	with	with	ADP
crl-15377	64	13	a	a	DET
crl-15377	64	14	combination	combination	NOUN
crl-15377	64	15	of	of	ADP
crl-15377	64	16	electronic	electronic	ADJ
crl-15377	64	17	and	and	CCONJ
crl-15377	64	18	print	print	NOUN
crl-15377	64	19	resources	resource	NOUN
crl-15377	64	20	at	at	ADP
crl-15377	64	21	hand	hand	NOUN
crl-15377	64	22	;	;	PUNCT
crl-15377	64	23	indepth	indepth	ADJ
crl-15377	64	24	reference	reference	NOUN
crl-15377	64	25	questions	question	NOUN
crl-15377	64	26	that	that	PRON
crl-15377	64	27	he	he	PRON
crl-15377	64	28	forwards	forward	VERB
crl-15377	64	29	to	to	PART
crl-15377	64	30	subject	subject	VERB
crl-15377	64	31	specialists	specialist	NOUN
crl-15377	64	32	on	on	ADP
crl-15377	64	33	call	call	NOUN
crl-15377	64	34	;	;	PUNCT
crl-15377	64	35	network	network	NOUN
crl-15377	64	36	support	support	NOUN
crl-15377	64	37	service	service	NOUN
crl-15377	64	38	re­	re­	NOUN
crl-15377	64	39	quests	quest	NOUN
crl-15377	64	40	that	that	PRON
crl-15377	64	41	he	he	PRON
crl-15377	64	42	enters	enter	VERB
crl-15377	64	43	into	into	ADP
crl-15377	64	44	the	the	DET
crl-15377	64	45	cus­	cus­	NOUN
crl-15377	64	46	tomer	tomer	NOUN
crl-15377	64	47	support	support	NOUN
crl-15377	64	48	system	system	NOUN
crl-15377	64	49	;	;	PUNCT
crl-15377	64	50	and	and	CCONJ
crl-15377	64	51	requests	request	NOUN
crl-15377	64	52	for	for	ADP
crl-15377	64	53	consultations	consultation	NOUN
crl-15377	64	54	that	that	PRON
crl-15377	64	55	he	he	PRON
crl-15377	64	56	books	book	VERB
crl-15377	64	57	on	on	ADP
crl-15377	64	58	experts	expert	NOUN
crl-15377	64	59	’	’	PART
crl-15377	64	60	electronic	electronic	ADJ
crl-15377	64	61	calendars	calendar	NOUN
crl-15377	64	62	.	.	PUNCT
crl-15377	65	1	the	the	DET
crl-15377	65	2	social	social	ADJ
crl-15377	65	3	sciences	sciences	PROPN
crl-15377	65	4	librarian	librarian	NOUN
crl-15377	65	5	leaves	leave	VERB
crl-15377	65	6	the	the	DET
crl-15377	65	7	office	office	NOUN
crl-15377	65	8	of	of	ADP
crl-15377	65	9	a	a	DET
crl-15377	65	10	sociologist	sociologist	NOUN
crl-15377	65	11	with	with	ADP
crl-15377	65	12	whom	whom	PRON
crl-15377	65	13	she	she	PRON
crl-15377	65	14	just	just	ADV
crl-15377	65	15	consulted	consult	VERB
crl-15377	65	16	on	on	ADP
crl-15377	65	17	some	some	DET
crl-15377	65	18	journal	journal	NOUN
crl-15377	65	19	subscriptions	subscription	NOUN
crl-15377	65	20	and	and	CCONJ
crl-15377	65	21	electronic	electronic	ADJ
crl-15377	65	22	book	book	NOUN
crl-15377	65	23	purchases	purchase	NOUN
crl-15377	65	24	.	.	PUNCT
crl-15377	66	1	returning	return	VERB
crl-15377	66	2	to	to	ADP
crl-15377	66	3	her	her	PRON
crl-15377	66	4	office	office	NOUN
crl-15377	66	5	down	down	ADP
crl-15377	66	6	the	the	DET
crl-15377	66	7	hall	hall	NOUN
crl-15377	66	8	in	in	ADP
crl-15377	66	9	the	the	DET
crl-15377	66	10	social	social	ADJ
crl-15377	66	11	sciences	sciences	PROPN
crl-15377	66	12	building	building	NOUN
crl-15377	66	13	,	,	PUNCT
crl-15377	66	14	she	she	PRON
crl-15377	66	15	is	be	AUX
crl-15377	66	16	just	just	ADV
crl-15377	66	17	in	in	ADP
crl-15377	66	18	time	time	NOUN
crl-15377	66	19	to	to	PART
crl-15377	66	20	begin	begin	VERB
crl-15377	66	21	her	her	PRON
crl-15377	66	22	shift	shift	NOUN
crl-15377	66	23	as	as	ADP
crl-15377	66	24	the	the	DET
crl-15377	66	25	on	on	ADP
crl-15377	66	26	-	-	PUNCT
crl-15377	66	27	call	call	NOUN
crl-15377	66	28	so­	so­	PROPN
crl-15377	66	29	cial	cial	PROPN
crl-15377	66	30	sciences	science	NOUN
crl-15377	66	31	expert	expert	NOUN
crl-15377	66	32	.	.	PUNCT
crl-15377	67	1	a	a	DET
crl-15377	67	2	short	short	ADJ
crl-15377	67	3	time	time	NOUN
crl-15377	67	4	into	into	ADP
crl-15377	67	5	her	her	PRON
crl-15377	67	6	shift	shift	NOUN
crl-15377	67	7	,	,	PUNCT
crl-15377	67	8	while	while	SCONJ
crl-15377	67	9	working	work	VERB
crl-15377	67	10	on	on	ADP
crl-15377	67	11	a	a	DET
crl-15377	67	12	web	web	NOUN
crl-15377	67	13	-	-	PUNCT
crl-15377	67	14	based	base	VERB
crl-15377	67	15	gateway	gateway	NOUN
crl-15377	67	16	to	to	ADP
crl-15377	67	17	information	information	NOUN
crl-15377	67	18	resources	resource	NOUN
crl-15377	67	19	and	and	CCONJ
crl-15377	67	20	services	service	NOUN
crl-15377	67	21	for	for	ADP
crl-15377	67	22	a	a	DET
crl-15377	67	23	field	field	NOUN
crl-15377	67	24	within	within	ADP
crl-15377	67	25	her	her	PRON
crl-15377	67	26	responsibility	responsibility	NOUN
crl-15377	67	27	area	area	NOUN
crl-15377	67	28	,	,	PUNCT
crl-15377	67	29	she	she	PRON
crl-15377	67	30	‘	'	PUNCT
crl-15377	67	31	shaking	shake	VERB
crl-15377	67	32	the	the	DET
crl-15377	67	33	conceptual	conceptual	ADJ
crl-15377	67	34	foundations	foundation	NOUN
crl-15377	67	35	,	,	PUNCT
crl-15377	67	36	’	'	PUNCT
crl-15377	67	37	too	too	ADV
crl-15377	67	38	305	305	NUM
crl-15377	67	39	notices	notice	NOUN
crl-15377	67	40	on	on	ADP
crl-15377	67	41	her	her	PRON
crl-15377	67	42	calendar	calendar	NOUN
crl-15377	67	43	that	that	SCONJ
crl-15377	67	44	an	an	DET
crl-15377	67	45	ap­	ap­	NOUN
crl-15377	67	46	pointment	pointment	NOUN
crl-15377	67	47	has	have	AUX
crl-15377	67	48	been	be	AUX
crl-15377	67	49	made	make	VERB
crl-15377	67	50	for	for	ADP
crl-15377	67	51	a	a	DET
crl-15377	67	52	stu­	stu­	NOUN
crl-15377	67	53	dent	dent	NOUN
crl-15377	67	54	during	during	ADP
crl-15377	67	55	her	her	PRON
crl-15377	67	56	office	office	NOUN
crl-15377	67	57	hour	hour	NOUN
crl-15377	67	58	later	later	ADV
crl-15377	67	59	that	that	DET
crl-15377	67	60	day	day	NOUN
crl-15377	67	61	.	.	PUNCT
crl-15377	68	1	she	she	PRON
crl-15377	68	2	then	then	ADV
crl-15377	68	3	receives	receive	VERB
crl-15377	68	4	her	her	PRON
crl-15377	68	5	first	first	ADJ
crl-15377	68	6	reference	reference	NOUN
crl-15377	68	7	question	question	NOUN
crl-15377	68	8	of	of	ADP
crl-15377	68	9	the	the	DET
crl-15377	68	10	day	day	NOUN
crl-15377	68	11	,	,	PUNCT
crl-15377	68	12	routed	route	VERB
crl-15377	68	13	to	to	ADP
crl-15377	68	14	her	she	PRON
crl-15377	68	15	from	from	ADP
crl-15377	68	16	the	the	DET
crl-15377	68	17	customer	customer	NOUN
crl-15377	68	18	support	support	NOUN
crl-15377	68	19	center	center	NOUN
crl-15377	68	20	.	.	PUNCT
crl-15377	69	1	these	these	DET
crl-15377	69	2	vignettes	vignette	NOUN
crl-15377	69	3	are	be	AUX
crl-15377	69	4	not	not	PART
crl-15377	69	5	science	science	NOUN
crl-15377	69	6	fiction	fiction	NOUN
crl-15377	69	7	.	.	PUNCT
crl-15377	70	1	the	the	DET
crl-15377	70	2	technologies	technology	NOUN
crl-15377	70	3	and	and	CCONJ
crl-15377	70	4	services	service	NOUN
crl-15377	70	5	described	describe	VERB
crl-15377	70	6	are	be	AUX
crl-15377	70	7	currently	currently	ADV
crl-15377	70	8	available	available	ADJ
crl-15377	70	9	in	in	ADP
crl-15377	70	10	other	other	ADJ
crl-15377	70	11	service	service	NOUN
crl-15377	70	12	settings	setting	NOUN
crl-15377	70	13	and	and	CCONJ
crl-15377	70	14	are	be	AUX
crl-15377	70	15	well	well	ADV
crl-15377	70	16	within	within	ADP
crl-15377	70	17	the	the	DET
crl-15377	70	18	reach	reach	NOUN
crl-15377	70	19	of	of	ADP
crl-15377	70	20	academic	academic	ADJ
crl-15377	70	21	librarians	librarian	NOUN
crl-15377	70	22	.	.	PUNCT
crl-15377	71	1	to	to	PART
crl-15377	71	2	understand	understand	VERB
crl-15377	71	3	how	how	SCONJ
crl-15377	71	4	others	other	NOUN
crl-15377	71	5	are	be	AUX
crl-15377	71	6	meeting	meet	VERB
crl-15377	71	7	these	these	DET
crl-15377	71	8	challenges	challenge	NOUN
crl-15377	71	9	,	,	PUNCT
crl-15377	71	10	one	one	PRON
crl-15377	71	11	need	need	AUX
crl-15377	71	12	only	only	ADV
crl-15377	71	13	place	place	VERB
crl-15377	71	14	a	a	DET
crl-15377	71	15	telephone	telephone	NOUN
crl-15377	71	16	order	order	NOUN
crl-15377	71	17	with	with	ADP
crl-15377	71	18	a	a	DET
crl-15377	71	19	major	major	ADJ
crl-15377	71	20	retail	retail	ADJ
crl-15377	71	21	service	service	NOUN
crl-15377	71	22	provider	provider	NOUN
crl-15377	71	23	at	at	ADP
crl-15377	71	24	2	2	NUM
crl-15377	71	25	a.m.	a.m.	NOUN
crl-15377	71	26	or	or	CCONJ
crl-15377	71	27	visit	visit	VERB
crl-15377	71	28	the	the	DET
crl-15377	71	29	land	land	NOUN
crl-15377	71	30	’s	’s	PART
crl-15377	71	31	end	end	NOUN
crl-15377	71	32	web	web	NOUN
crl-15377	71	33	site	site	NOUN
crl-15377	71	34	,	,	PUNCT
crl-15377	71	35	where	where	SCONJ
crl-15377	71	36	real	real	ADJ
crl-15377	71	37	-	-	PUNCT
crl-15377	71	38	time	time	NOUN
crl-15377	71	39	personal	personal	ADJ
crl-15377	71	40	assistance	assistance	NOUN
crl-15377	71	41	is	be	AUX
crl-15377	71	42	available	available	ADJ
crl-15377	71	43	around	around	ADP
crl-15377	71	44	the	the	DET
crl-15377	71	45	clock	clock	NOUN
crl-15377	71	46	for	for	ADP
crl-15377	71	47	selecting	select	VERB
crl-15377	71	48	and	and	CCONJ
crl-15377	71	49	order­	order­	VERB
crl-15377	71	50	ing	e	VERB
crl-15377	71	51	a	a	DET
crl-15377	71	52	desired	desire	VERB
crl-15377	71	53	product	product	NOUN
crl-15377	71	54	even	even	ADV
crl-15377	71	55	while	while	SCONJ
crl-15377	71	56	navi­	navi­	PROPN
crl-15377	71	57	gating	gate	VERB
crl-15377	71	58	its	its	PRON
crl-15377	71	59	web	web	NOUN
crl-15377	71	60	pages.14	pages.14	NOUN
crl-15377	71	61	all	all	DET
crl-15377	71	62	the	the	DET
crl-15377	71	63	components	component	NOUN
crl-15377	71	64	are	be	AUX
crl-15377	71	65	readily	readily	ADV
crl-15377	71	66	at	at	ADP
crl-15377	71	67	hand	hand	NOUN
crl-15377	71	68	:	:	PUNCT
crl-15377	71	69	twenty	twenty	NUM
crl-15377	71	70	-	-	PUNCT
crl-15377	71	71	four	four	NUM
crl-15377	71	72	-	-	PUNCT
crl-15377	71	73	hour	hour	NOUN
crl-15377	71	74	libraries	library	NOUN
crl-15377	71	75	,	,	PUNCT
crl-15377	71	76	tech­	tech­	NOUN
crl-15377	71	77	nology	nology	NOUN
crl-15377	71	78	help	help	NOUN
crl-15377	71	79	desks	desk	NOUN
crl-15377	71	80	with	with	ADP
crl-15377	71	81	interactive	interactive	ADJ
crl-15377	71	82	and	and	CCONJ
crl-15377	71	83	other	other	ADJ
crl-15377	71	84	customer	customer	NOUN
crl-15377	71	85	-	-	PUNCT
crl-15377	71	86	support	support	NOUN
crl-15377	71	87	capabilities	capability	NOUN
crl-15377	71	88	,	,	PUNCT
crl-15377	71	89	in­	in­	VERB
crl-15377	71	90	creasingly	creasingly	ADV
crl-15377	71	91	rich	rich	ADJ
crl-15377	71	92	electronic	electronic	ADJ
crl-15377	71	93	information	information	NOUN
crl-15377	71	94	collections	collection	NOUN
crl-15377	71	95	,	,	PUNCT
crl-15377	71	96	sophisticated	sophisticated	ADJ
crl-15377	71	97	document	document	NOUN
crl-15377	71	98	de­	de­	PROPN
crl-15377	71	99	livery	livery	NOUN
crl-15377	71	100	systems	system	NOUN
crl-15377	71	101	,	,	PUNCT
crl-15377	71	102	electronic	electronic	ADJ
crl-15377	71	103	reserves	reserve	NOUN
crl-15377	71	104	,	,	PUNCT
crl-15377	71	105	ever­	ever­	NOUN
crl-15377	71	106	more	more	ADV
crl-15377	71	107	-	-	PUNCT
crl-15377	71	108	powerful	powerful	ADJ
crl-15377	71	109	intelligent	intelligent	ADJ
crl-15377	71	110	agents	agent	NOUN
crl-15377	71	111	and	and	CCONJ
crl-15377	71	112	search	search	NOUN
crl-15377	71	113	engines	engine	NOUN
crl-15377	71	114	,	,	PUNCT
crl-15377	71	115	and	and	CCONJ
crl-15377	71	116	the	the	DET
crl-15377	71	117	commitment	commitment	NOUN
crl-15377	71	118	and	and	CCONJ
crl-15377	71	119	values	value	NOUN
crl-15377	71	120	of	of	ADP
crl-15377	71	121	reference	reference	NOUN
crl-15377	71	122	providers	provider	NOUN
crl-15377	71	123	determined	determine	VERB
crl-15377	71	124	to	to	PART
crl-15377	71	125	realize	realize	VERB
crl-15377	71	126	the	the	DET
crl-15377	71	127	full	full	ADJ
crl-15377	71	128	potential	potential	NOUN
crl-15377	71	129	of	of	ADP
crl-15377	71	130	these	these	DET
crl-15377	71	131	new	new	ADJ
crl-15377	71	132	technologies	technology	NOUN
crl-15377	71	133	and	and	CCONJ
crl-15377	71	134	environments	environment	NOUN
crl-15377	71	135	.	.	PUNCT
crl-15377	72	1	only	only	ADV
crl-15377	72	2	our	our	PRON
crl-15377	72	3	imaginations	imagination	NOUN
crl-15377	72	4	and	and	CCONJ
crl-15377	72	5	perceived	perceive	VERB
crl-15377	72	6	organi­	organi­	PROPN
crl-15377	72	7	zational	zational	ADJ
crl-15377	72	8	constraints	constraint	NOUN
crl-15377	72	9	prevent	prevent	VERB
crl-15377	72	10	us	we	PRON
crl-15377	72	11	from	from	ADP
crl-15377	72	12	bringing	bring	VERB
crl-15377	72	13	them	they	PRON
crl-15377	72	14	together	together	ADV
crl-15377	72	15	in	in	ADP
crl-15377	72	16	stimulating	stimulate	VERB
crl-15377	72	17	new	new	ADJ
crl-15377	72	18	combinations	combination	NOUN
crl-15377	72	19	for	for	ADP
crl-15377	72	20	our	our	PRON
crl-15377	72	21	students	student	NOUN
crl-15377	72	22	,	,	PUNCT
crl-15377	72	23	fac­	fac­	PROPN
crl-15377	72	24	ulty	ulty	ADJ
crl-15377	72	25	,	,	PUNCT
crl-15377	72	26	and	and	CCONJ
crl-15377	72	27	staff	staff	NOUN
crl-15377	72	28	.	.	PUNCT
crl-15377	73	1	the	the	DET
crl-15377	73	2	next	next	ADJ
crl-15377	73	3	generation	generation	NOUN
crl-15377	73	4	of	of	ADP
crl-15377	73	5	information	information	NOUN
crl-15377	73	6	service	service	NOUN
crl-15377	73	7	must	must	AUX
crl-15377	73	8	not	not	PART
crl-15377	73	9	only	only	ADV
crl-15377	73	10	advance	advance	VERB
crl-15377	73	11	the	the	DET
crl-15377	73	12	notion	notion	NOUN
crl-15377	73	13	of	of	ADP
crl-15377	73	14	integrated	integrated	ADJ
crl-15377	73	15	information	information	NOUN
crl-15377	73	16	service	service	NOUN
crl-15377	73	17	both	both	PRON
crl-15377	73	18	on	on	ADP
crl-15377	73	19	-	-	PUNCT
crl-15377	73	20	site	site	NOUN
crl-15377	73	21	and	and	CCONJ
crl-15377	73	22	remote	remote	ADJ
crl-15377	73	23	,	,	PUNCT
crl-15377	73	24	but	but	CCONJ
crl-15377	73	25	it	it	PRON
crl-15377	73	26	also	also	ADV
crl-15377	73	27	must	must	AUX
crl-15377	73	28	rec­	rec­	NOUN
crl-15377	73	29	ognize	ognize	VERB
crl-15377	73	30	elements	element	NOUN
crl-15377	73	31	common	common	ADJ
crl-15377	73	32	to	to	ADP
crl-15377	73	33	both	both	PRON
crl-15377	73	34	and	and	CCONJ
crl-15377	73	35	be	be	AUX
crl-15377	73	36	supported	support	VERB
crl-15377	73	37	by	by	ADP
crl-15377	73	38	an	an	DET
crl-15377	73	39	organization	organization	NOUN
crl-15377	73	40	that	that	PRON
crl-15377	73	41	en­	en­	NOUN
crl-15377	73	42	ables	able	NOUN
crl-15377	73	43	librarians	librarian	VERB
crl-15377	73	44	and	and	CCONJ
crl-15377	73	45	technologists	technologist	NOUN
crl-15377	73	46	to	to	PART
crl-15377	73	47	work	work	VERB
crl-15377	73	48	closely	closely	ADV
crl-15377	73	49	together	together	ADV
crl-15377	73	50	in	in	ADP
crl-15377	73	51	designing	design	VERB
crl-15377	73	52	sys­	sys­	PROPN
crl-15377	73	53	tems	tem	NOUN
crl-15377	73	54	,	,	PUNCT
crl-15377	73	55	delivering	deliver	VERB
crl-15377	73	56	services	service	NOUN
crl-15377	73	57	,	,	PUNCT
crl-15377	73	58	allocating	allocate	VERB
crl-15377	73	59	re­	re­	NOUN
crl-15377	73	60	sources	source	NOUN
crl-15377	73	61	,	,	PUNCT
crl-15377	73	62	and	and	CCONJ
crl-15377	73	63	exploring	explore	VERB
crl-15377	73	64	new	new	ADJ
crl-15377	73	65	possibilities	possibility	NOUN
crl-15377	73	66	.	.	PUNCT
crl-15377	74	1	to	to	PART
crl-15377	74	2	imagine	imagine	VERB
crl-15377	74	3	more	more	ADV
crl-15377	74	4	easily	easily	ADV
crl-15377	74	5	how	how	SCONJ
crl-15377	74	6	this	this	DET
crl-15377	74	7	no­	no­	NOUN
crl-15377	74	8	tion	tion	NOUN
crl-15377	74	9	of	of	ADP
crl-15377	74	10	integrated	integrate	VERB
crl-15377	74	11	information	information	NOUN
crl-15377	74	12	service	service	NOUN
crl-15377	74	13	table	table	NOUN
crl-15377	74	14	1	1	NUM
crl-15377	74	15	on	on	ADP
crl-15377	74	16	-	-	PUNCT
crl-15377	74	17	site	site	NOUN
crl-15377	74	18	/	/	SYM
crl-15377	74	19	remote	remote	ADJ
crl-15377	74	20	service	service	NOUN
crl-15377	74	21	matrix	matrix	NOUN
crl-15377	74	22	services	service	NOUN
crl-15377	74	23	available	available	ADJ
crl-15377	74	24	services	service	NOUN
crl-15377	74	25	available	available	ADJ
crl-15377	74	26	on	on	ADP
crl-15377	74	27	premises	premise	NOUN
crl-15377	74	28	to	to	PART
crl-15377	74	29	remote	remote	VERB
crl-15377	74	30	users	user	NOUN
crl-15377	74	31	staffing	staff	VERB
crl-15377	74	32	first	first	ADJ
crl-15377	74	33	-	-	PUNCT
crl-15377	74	34	tier	tier	NOUN
crl-15377	74	35	gateway	gateway	NOUN
crl-15377	74	36	services	service	NOUN
crl-15377	74	37	second	second	ADJ
crl-15377	74	38	-	-	PUNCT
crl-15377	74	39	tier	tier	NOUN
crl-15377	74	40	intermediate	intermediate	ADJ
crl-15377	74	41	services	service	NOUN
crl-15377	74	42	third	third	ADJ
crl-15377	74	43	-	-	PUNCT
crl-15377	74	44	tier	tier	NOUN
crl-15377	74	45	expert	expert	NOUN
crl-15377	74	46	and	and	CCONJ
crl-15377	74	47	specialized	specialized	ADJ
crl-15377	74	48	services	service	NOUN
crl-15377	74	49	basic	basic	ADJ
crl-15377	74	50	use	use	NOUN
crl-15377	74	51	and	and	CCONJ
crl-15377	74	52	finding	find	VERB
crl-15377	74	53	questions	question	NOUN
crl-15377	74	54	related	relate	VERB
crl-15377	74	55	to	to	ADP
crl-15377	74	56	core	core	NOUN
crl-15377	74	57	information	information	NOUN
crl-15377	74	58	resources	resource	NOUN
crl-15377	74	59	,	,	PUNCT
crl-15377	74	60	supported	support	VERB
crl-15377	74	61	software	software	NOUN
crl-15377	74	62	,	,	PUNCT
crl-15377	74	63	and	and	CCONJ
crl-15377	74	64	hardware	hardware	NOUN
crl-15377	74	65	trouble	trouble	NOUN
crl-15377	74	66	reports	report	VERB
crl-15377	74	67	general	general	ADJ
crl-15377	74	68	research	research	NOUN
crl-15377	74	69	support	support	NOUN
crl-15377	74	70	and	and	CCONJ
crl-15377	74	71	initial	initial	ADJ
crl-15377	74	72	triage	triage	NOUN
crl-15377	74	73	of	of	ADP
crl-15377	74	74	complex	complex	ADJ
crl-15377	74	75	software	software	NOUN
crl-15377	74	76	or	or	CCONJ
crl-15377	74	77	hardware	hardware	NOUN
crl-15377	74	78	issues	issue	NOUN
crl-15377	74	79	;	;	PUNCT
crl-15377	74	80	referral	referral	ADJ
crl-15377	74	81	to	to	ADP
crl-15377	74	82	experts	expert	NOUN
crl-15377	74	83	on	on	ADP
crl-15377	74	84	call	call	NOUN
crl-15377	74	85	or	or	CCONJ
crl-15377	74	86	by	by	ADP
crl-15377	74	87	appointment	appointment	NOUN
crl-15377	74	88	subject	subject	NOUN
crl-15377	74	89	or	or	CCONJ
crl-15377	74	90	resource	resource	NOUN
crl-15377	74	91	experts	expert	NOUN
crl-15377	74	92	by	by	ADP
crl-15377	74	93	appointment	appointment	NOUN
crl-15377	74	94	or	or	CCONJ
crl-15377	74	95	during	during	ADP
crl-15377	74	96	office	office	NOUN
crl-15377	74	97	hours	hour	NOUN
crl-15377	74	98	asynchronous	asynchronous	ADJ
crl-15377	74	99	user	user	NOUN
crl-15377	74	100	aids	aid	NOUN
crl-15377	74	101	,	,	PUNCT
crl-15377	74	102	search	search	NOUN
crl-15377	74	103	engines	engine	NOUN
crl-15377	74	104	,	,	PUNCT
crl-15377	74	105	etc	etc	X
crl-15377	74	106	.	.	X
crl-15377	74	107	;	;	PUNCT
crl-15377	74	108	web	web	NOUN
crl-15377	74	109	service	service	NOUN
crl-15377	74	110	interface	interface	NOUN
crl-15377	74	111	,	,	PUNCT
crl-15377	74	112	telephone	telephone	NOUN
crl-15377	74	113	,	,	PUNCT
crl-15377	74	114	etc	etc	X
crl-15377	74	115	.	.	X
crl-15377	74	116	,	,	PUNCT
crl-15377	74	117	to	to	ADP
crl-15377	74	118	customer	customer	NOUN
crl-15377	74	119	support	support	NOUN
crl-15377	74	120	center	center	NOUN
crl-15377	74	121	general	general	ADJ
crl-15377	74	122	e­mail	e­mail	NOUN
crl-15377	74	123	reference	reference	NOUN
crl-15377	74	124	and	and	CCONJ
crl-15377	74	125	computer	computer	NOUN
crl-15377	74	126	consult­	consult­	X
crl-15377	74	127	ing	ing	NOUN
crl-15377	74	128	;	;	PUNCT
crl-15377	74	129	general	general	ADJ
crl-15377	74	130	support	support	NOUN
crl-15377	74	131	of	of	ADP
crl-15377	74	132	research	research	NOUN
crl-15377	74	133	communities	community	NOUN
crl-15377	74	134	by	by	ADP
crl-15377	74	135	assigned	assign	VERB
crl-15377	74	136	liaisons	liaison	NOUN
crl-15377	74	137	;	;	PUNCT
crl-15377	74	138	referral	referral	ADJ
crl-15377	74	139	to	to	ADP
crl-15377	74	140	experts	expert	NOUN
crl-15377	74	141	on	on	ADP
crl-15377	74	142	call	call	NOUN
crl-15377	74	143	or	or	CCONJ
crl-15377	74	144	by	by	ADP
crl-15377	74	145	appointment	appointment	NOUN
crl-15377	74	146	subject	subject	NOUN
crl-15377	74	147	or	or	CCONJ
crl-15377	74	148	resource	resource	NOUN
crl-15377	74	149	experts	expert	NOUN
crl-15377	74	150	by	by	ADP
crl-15377	74	151	appointment	appointment	NOUN
crl-15377	74	152	or	or	CCONJ
crl-15377	74	153	during	during	ADP
crl-15377	74	154	office	office	NOUN
crl-15377	74	155	hours	hour	NOUN
crl-15377	74	156	paraprofessionals	paraprofessional	NOUN
crl-15377	74	157	,	,	PUNCT
crl-15377	74	158	students	student	NOUN
crl-15377	74	159	paraprofessionals	paraprofessional	NOUN
crl-15377	74	160	,	,	PUNCT
crl-15377	74	161	computer	computer	NOUN
crl-15377	74	162	consultants	consultant	NOUN
crl-15377	74	163	,	,	PUNCT
crl-15377	74	164	librarians	librarians	PROPN
crl-15377	74	165	librarians	librarian	NOUN
crl-15377	74	166	and	and	CCONJ
crl-15377	74	167	computer	computer	NOUN
crl-15377	74	168	consultants	consultant	NOUN
crl-15377	74	169	with	with	ADP
crl-15377	74	170	high­	high­	PUNCT
crl-15377	74	171	level	level	NOUN
crl-15377	74	172	subject	subject	NOUN
crl-15377	74	173	or	or	CCONJ
crl-15377	74	174	instruc­	instruc­	ADP
crl-15377	74	175	tional	tional	ADJ
crl-15377	74	176	expertise	expertise	NOUN
crl-15377	74	177	http	http	NOUN
crl-15377	74	178	:	:	PUNCT
crl-15377	74	179	pages.14	pages.14	PROPN
crl-15377	74	180	306	306	NUM
crl-15377	74	181	college	college	PROPN
crl-15377	74	182	&	&	CCONJ
crl-15377	74	183	research	research	PROPN
crl-15377	74	184	libraries	library	NOUN
crl-15377	74	185	july	july	PROPN
crl-15377	74	186	2000	2000	NUM
crl-15377	74	187	might	might	AUX
crl-15377	74	188	map	map	VERB
crl-15377	74	189	to	to	ADP
crl-15377	74	190	a	a	DET
crl-15377	74	191	complex	complex	ADJ
crl-15377	74	192	service	service	NOUN
crl-15377	74	193	environ­	environ­	NOUN
crl-15377	74	194	ment	ment	NOUN
crl-15377	74	195	and	and	CCONJ
crl-15377	74	196	to	to	PART
crl-15377	74	197	begin	begin	VERB
crl-15377	74	198	to	to	PART
crl-15377	74	199	understand	understand	VERB
crl-15377	74	200	the	the	DET
crl-15377	74	201	pos­	pos­	NOUN
crl-15377	74	202	sible	sible	ADJ
crl-15377	74	203	benefits	benefit	NOUN
crl-15377	74	204	of	of	ADP
crl-15377	74	205	service	service	NOUN
crl-15377	74	206	and	and	CCONJ
crl-15377	74	207	organiza­	organiza­	DET
crl-15377	74	208	tional	tional	ADJ
crl-15377	74	209	redesign	redesign	NOUN
crl-15377	74	210	,	,	PUNCT
crl-15377	74	211	table	table	NOUN
crl-15377	74	212	1	1	NUM
crl-15377	74	213	outlines	outline	VERB
crl-15377	74	214	an	an	DET
crl-15377	74	215	onsite	onsite	ADJ
crl-15377	74	216	/	/	SYM
crl-15377	74	217	remote	remote	ADJ
crl-15377	74	218	service	service	NOUN
crl-15377	74	219	matrix	matrix	NOUN
crl-15377	74	220	.	.	PUNCT
crl-15377	75	1	an	an	DET
crl-15377	75	2	important	important	ADJ
crl-15377	75	3	aspect	aspect	NOUN
crl-15377	75	4	of	of	ADP
crl-15377	75	5	this	this	DET
crl-15377	75	6	model	model	NOUN
crl-15377	75	7	,	,	PUNCT
crl-15377	75	8	beyond	beyond	ADP
crl-15377	75	9	the	the	DET
crl-15377	75	10	integration	integration	NOUN
crl-15377	75	11	of	of	ADP
crl-15377	75	12	reference	reference	NOUN
crl-15377	75	13	and	and	CCONJ
crl-15377	75	14	computing	computing	NOUN
crl-15377	75	15	support	support	NOUN
crl-15377	75	16	services	service	NOUN
crl-15377	75	17	into	into	ADP
crl-15377	75	18	a	a	DET
crl-15377	75	19	com­	com­	PROPN
crl-15377	75	20	prehensive	prehensive	ADJ
crl-15377	75	21	information	information	NOUN
crl-15377	75	22	service	service	NOUN
crl-15377	75	23	,	,	PUNCT
crl-15377	75	24	is	be	AUX
crl-15377	75	25	that	that	SCONJ
crl-15377	75	26	it	it	PRON
crl-15377	75	27	begins	begin	VERB
crl-15377	75	28	to	to	PART
crl-15377	75	29	break	break	VERB
crl-15377	75	30	down	down	ADP
crl-15377	75	31	conventional	conventional	ADJ
crl-15377	75	32	bar­	bar­	ADJ
crl-15377	75	33	riers	rier	NOUN
crl-15377	75	34	between	between	ADP
crl-15377	75	35	physical	physical	ADJ
crl-15377	75	36	and	and	CCONJ
crl-15377	75	37	electronic	electronic	ADJ
crl-15377	75	38	space	space	NOUN
crl-15377	75	39	.	.	PUNCT
crl-15377	76	1	both	both	CCONJ
crl-15377	76	2	users	user	NOUN
crl-15377	76	3	and	and	CCONJ
crl-15377	76	4	service	service	NOUN
crl-15377	76	5	providers	provider	NOUN
crl-15377	76	6	are	be	AUX
crl-15377	76	7	thus	thus	ADV
crl-15377	76	8	able	able	ADJ
crl-15377	76	9	to	to	PART
crl-15377	76	10	transition	transition	VERB
crl-15377	76	11	more	more	ADV
crl-15377	76	12	flexibly	flexibly	ADV
crl-15377	76	13	from	from	ADP
crl-15377	76	14	one	one	NUM
crl-15377	76	15	to	to	ADP
crl-15377	76	16	the	the	DET
crl-15377	76	17	other	other	ADJ
crl-15377	76	18	over	over	ADP
crl-15377	76	19	time	time	NOUN
crl-15377	76	20	and	and	CCONJ
crl-15377	76	21	as	as	SCONJ
crl-15377	76	22	circumstances	circumstance	NOUN
crl-15377	76	23	warrant	warrant	VERB
crl-15377	76	24	,	,	PUNCT
crl-15377	76	25	providing	provide	VERB
crl-15377	76	26	the	the	DET
crl-15377	76	27	latitude	latitude	NOUN
crl-15377	76	28	to	to	PART
crl-15377	76	29	adjust	adjust	VERB
crl-15377	76	30	the	the	DET
crl-15377	76	31	allocation	allocation	NOUN
crl-15377	76	32	of	of	ADP
crl-15377	76	33	re­	re­	PROPN
crl-15377	76	34	sources	source	NOUN
crl-15377	76	35	according	accord	VERB
crl-15377	76	36	to	to	ADP
crl-15377	76	37	the	the	DET
crl-15377	76	38	predilections	predilection	NOUN
crl-15377	76	39	and	and	CCONJ
crl-15377	76	40	changing	change	VERB
crl-15377	76	41	needs	need	NOUN
crl-15377	76	42	of	of	ADP
crl-15377	76	43	library	library	NOUN
crl-15377	76	44	users	user	NOUN
crl-15377	76	45	.	.	PUNCT
crl-15377	77	1	to	to	PART
crl-15377	77	2	achieve	achieve	VERB
crl-15377	77	3	this	this	DET
crl-15377	77	4	model	model	NOUN
crl-15377	77	5	,	,	PUNCT
crl-15377	77	6	it	it	PRON
crl-15377	77	7	is	be	AUX
crl-15377	77	8	necessary	necessary	ADJ
crl-15377	77	9	to	to	PART
crl-15377	77	10	refine	refine	VERB
crl-15377	77	11	the	the	DET
crl-15377	77	12	concept	concept	NOUN
crl-15377	77	13	of	of	ADP
crl-15377	77	14	tiered	tiere	VERB
crl-15377	77	15	service	service	NOUN
crl-15377	77	16	within	within	ADP
crl-15377	77	17	all	all	DET
crl-15377	77	18	service	service	NOUN
crl-15377	77	19	contexts	context	NOUN
crl-15377	77	20	,	,	PUNCT
crl-15377	77	21	make	make	VERB
crl-15377	77	22	interme­	interme­	NOUN
crl-15377	77	23	diate	diate	VERB
crl-15377	77	24	-	-	PUNCT
crl-15377	77	25	level	level	NOUN
crl-15377	77	26	service	service	NOUN
crl-15377	77	27	available	available	ADJ
crl-15377	77	28	twenty	twenty	NUM
crl-15377	77	29	-	-	PUNCT
crl-15377	77	30	four	four	NUM
crl-15377	77	31	hours	hour	NOUN
crl-15377	77	32	a	a	DET
crl-15377	77	33	day	day	NOUN
crl-15377	77	34	,	,	PUNCT
crl-15377	77	35	create	create	VERB
crl-15377	77	36	new	new	ADJ
crl-15377	77	37	roles	role	NOUN
crl-15377	77	38	for	for	ADP
crl-15377	77	39	librar­	librar­	ADJ
crl-15377	77	40	ians	ian	NOUN
crl-15377	77	41	and	and	CCONJ
crl-15377	77	42	technologists	technologist	NOUN
crl-15377	77	43	alike	alike	ADV
crl-15377	77	44	,	,	PUNCT
crl-15377	77	45	and	and	CCONJ
crl-15377	77	46	seek	seek	VERB
crl-15377	77	47	new	new	ADJ
crl-15377	77	48	organizational	organizational	ADJ
crl-15377	77	49	structures	structure	NOUN
crl-15377	77	50	that	that	PRON
crl-15377	77	51	support	support	VERB
crl-15377	77	52	and	and	CCONJ
crl-15377	77	53	encourage	encourage	VERB
crl-15377	77	54	these	these	DET
crl-15377	77	55	directions	direction	NOUN
crl-15377	77	56	.	.	PUNCT
crl-15377	78	1	if	if	SCONJ
crl-15377	78	2	successful	successful	ADJ
crl-15377	78	3	,	,	PUNCT
crl-15377	78	4	we	we	PRON
crl-15377	78	5	will	will	AUX
crl-15377	78	6	have	have	AUX
crl-15377	78	7	acknowledged	acknowledge	VERB
crl-15377	78	8	the	the	DET
crl-15377	78	9	conver­	conver­	NOUN
crl-15377	78	10	gence	gence	NOUN
crl-15377	78	11	of	of	ADP
crl-15377	78	12	information	information	NOUN
crl-15377	78	13	services	service	NOUN
crl-15377	78	14	and	and	CCONJ
crl-15377	78	15	tech­	tech­	VERB
crl-15377	78	16	nologies	nologie	NOUN
crl-15377	78	17	,	,	PUNCT
crl-15377	78	18	responded	respond	VERB
crl-15377	78	19	to	to	ADP
crl-15377	78	20	the	the	DET
crl-15377	78	21	emergence	emergence	NOUN
crl-15377	78	22	of	of	ADP
crl-15377	78	23	ubiquitous	ubiquitous	ADJ
crl-15377	78	24	and	and	CCONJ
crl-15377	78	25	portable	portable	ADJ
crl-15377	78	26	computing	computing	NOUN
crl-15377	78	27	,	,	PUNCT
crl-15377	78	28	and	and	CCONJ
crl-15377	78	29	found	find	VERB
crl-15377	78	30	ways	way	NOUN
crl-15377	78	31	to	to	PART
crl-15377	78	32	bring	bring	VERB
crl-15377	78	33	the	the	DET
crl-15377	78	34	values	value	NOUN
crl-15377	78	35	of	of	ADP
crl-15377	78	36	equity	equity	NOUN
crl-15377	78	37	of	of	ADP
crl-15377	78	38	access	access	NOUN
crl-15377	78	39	,	,	PUNCT
crl-15377	78	40	personal	personal	ADJ
crl-15377	78	41	service	service	NOUN
crl-15377	78	42	,	,	PUNCT
crl-15377	78	43	and	and	CCONJ
crl-15377	78	44	services	service	NOUN
crl-15377	78	45	tailored	tailor	VERB
crl-15377	78	46	to	to	ADP
crl-15377	78	47	the	the	DET
crl-15377	78	48	individual	individual	NOUN
crl-15377	78	49	fully	fully	ADV
crl-15377	78	50	into	into	ADP
crl-15377	78	51	the	the	DET
crl-15377	78	52	network	network	NOUN
crl-15377	78	53	in	in	ADP
crl-15377	78	54	humane	humane	ADJ
crl-15377	78	55	and	and	CCONJ
crl-15377	78	56	scalable	scalable	ADJ
crl-15377	78	57	ways	way	NOUN
crl-15377	78	58	.	.	PUNCT
crl-15377	79	1	integrated	integrate	VERB
crl-15377	79	2	services	service	NOUN
crl-15377	79	3	on	on	ADP
crl-15377	79	4	-	-	PUNCT
crl-15377	79	5	site	site	NOUN
crl-15377	79	6	on	on	ADP
crl-15377	79	7	-	-	PUNCT
crl-15377	79	8	site	site	NOUN
crl-15377	79	9	information	information	NOUN
crl-15377	79	10	service	service	NOUN
crl-15377	79	11	models	model	NOUN
crl-15377	79	12	must	must	AUX
crl-15377	79	13	fully	fully	ADV
crl-15377	79	14	support	support	VERB
crl-15377	79	15	the	the	DET
crl-15377	79	16	entire	entire	ADJ
crl-15377	79	17	range	range	NOUN
crl-15377	79	18	of	of	ADP
crl-15377	79	19	contemporary	contemporary	ADJ
crl-15377	79	20	user	user	NOUN
crl-15377	79	21	needs	need	NOUN
crl-15377	79	22	:	:	PUNCT
crl-15377	79	23	information	information	NOUN
crl-15377	79	24	search	search	NOUN
crl-15377	79	25	,	,	PUNCT
crl-15377	79	26	retrieval	retrieval	NOUN
crl-15377	79	27	,	,	PUNCT
crl-15377	79	28	and	and	CCONJ
crl-15377	79	29	management	management	NOUN
crl-15377	79	30	us­	us­	NOUN
crl-15377	79	31	ing	e	VERB
crl-15377	79	32	both	both	CCONJ
crl-15377	79	33	print	print	NOUN
crl-15377	79	34	and	and	CCONJ
crl-15377	79	35	electronic	electronic	ADJ
crl-15377	79	36	resources	resource	NOUN
crl-15377	79	37	;	;	PUNCT
crl-15377	79	38	communication	communication	NOUN
crl-15377	79	39	with	with	ADP
crl-15377	79	40	others	other	NOUN
crl-15377	79	41	(	(	PUNCT
crl-15377	79	42	e.g.	e.g.	ADV
crl-15377	79	43	,	,	PUNCT
crl-15377	79	44	e	e	NOUN
crl-15377	79	45	-	-	NOUN
crl-15377	79	46	mail	mail	NOUN
crl-15377	79	47	,	,	PUNCT
crl-15377	79	48	chat	chat	NOUN
crl-15377	79	49	,	,	PUNCT
crl-15377	79	50	video	video	NOUN
crl-15377	79	51	)	)	PUNCT
crl-15377	79	52	;	;	PUNCT
crl-15377	79	53	and	and	CCONJ
crl-15377	79	54	the	the	DET
crl-15377	79	55	ability	ability	NOUN
crl-15377	79	56	to	to	PART
crl-15377	79	57	shape	shape	VERB
crl-15377	79	58	in­	in­	NOUN
crl-15377	79	59	formation	formation	NOUN
crl-15377	79	60	into	into	ADP
crl-15377	79	61	reports	report	NOUN
crl-15377	79	62	and	and	CCONJ
crl-15377	79	63	presenta­	presenta­	NOUN
crl-15377	79	64	tions	tion	NOUN
crl-15377	79	65	(	(	PUNCT
crl-15377	79	66	e.g.	e.g.	ADV
crl-15377	79	67	,	,	PUNCT
crl-15377	79	68	presentation	presentation	NOUN
crl-15377	79	69	software	software	NOUN
crl-15377	79	70	,	,	PUNCT
crl-15377	80	1	pro­	pro­	NOUN
crl-15377	80	2	d	d	NOUN
crl-15377	80	3	u	u	NOUN
crl-15377	80	4	c	c	X
crl-15377	80	5	t	t	X
crl-15377	81	1	i	i	PRON
crl-15377	82	1	v	v	X
crl-15377	82	2	i	i	PRON
crl-15377	83	1	t	t	PROPN
crl-15377	83	2	y	y	PROPN
crl-15377	83	3	s	s	NOUN
crl-15377	84	1	o	o	NOUN
crl-15377	84	2	f	f	NOUN
crl-15377	84	3	t	t	NOUN
crl-15377	84	4	w	w	ADP
crl-15377	84	5	a	a	DET
crl-15377	84	6	re	re	NOUN
crl-15377	84	7	,	,	PUNCT
crl-15377	84	8	a	a	DET
crl-15377	84	9	n	n	PROPN
crl-15377	84	10	d	d	NOUN
crl-15377	84	11	b	b	PROPN
crl-15377	84	12	a	a	DET
crl-15377	84	13	s	s	NOUN
crl-15377	84	14	i	i	PRON
crl-15377	84	15	c	c	VERB
crl-15377	84	16	multimedia	multimedia	NOUN
crl-15377	84	17	development	development	NOUN
crl-15377	84	18	tools	tool	NOUN
crl-15377	84	19	)	)	PUNCT
crl-15377	84	20	.	.	PUNCT
crl-15377	85	1	these	these	DET
crl-15377	85	2	resources	resource	NOUN
crl-15377	85	3	are	be	AUX
crl-15377	85	4	typically	typically	ADV
crl-15377	85	5	available	available	ADJ
crl-15377	85	6	in	in	ADP
crl-15377	85	7	com­	com­	PROPN
crl-15377	85	8	puter	puter	NOUN
crl-15377	85	9	user	user	NOUN
crl-15377	85	10	rooms	room	NOUN
crl-15377	85	11	and	and	CCONJ
crl-15377	85	12	on	on	ADP
crl-15377	85	13	personal	personal	ADJ
crl-15377	85	14	desk­	desk­	PROPN
crl-15377	85	15	top	top	ADJ
crl-15377	85	16	and	and	CCONJ
crl-15377	85	17	laptop	laptop	NOUN
crl-15377	85	18	computers	computer	NOUN
crl-15377	85	19	.	.	PUNCT
crl-15377	86	1	as	as	SCONJ
crl-15377	86	2	users	user	NOUN
crl-15377	86	3	in­	in­	VERB
crl-15377	86	4	creasingly	creasingly	ADV
crl-15377	86	5	draw	draw	VERB
crl-15377	86	6	on	on	ADP
crl-15377	86	7	this	this	DET
crl-15377	86	8	full	full	ADJ
crl-15377	86	9	range	range	NOUN
crl-15377	86	10	of	of	ADP
crl-15377	86	11	resources	resource	NOUN
crl-15377	86	12	while	while	SCONJ
crl-15377	86	13	working	work	VERB
crl-15377	86	14	from	from	ADP
crl-15377	86	15	homes	home	NOUN
crl-15377	86	16	,	,	PUNCT
crl-15377	86	17	offices	office	NOUN
crl-15377	86	18	,	,	PUNCT
crl-15377	86	19	user	user	NOUN
crl-15377	86	20	rooms	room	NOUN
crl-15377	86	21	,	,	PUNCT
crl-15377	86	22	and	and	CCONJ
crl-15377	86	23	laptops	laptop	NOUN
crl-15377	86	24	,	,	PUNCT
crl-15377	86	25	they	they	PRON
crl-15377	86	26	plug	plug	VERB
crl-15377	86	27	in	in	ADP
crl-15377	86	28	elsewhere	elsewhere	ADV
crl-15377	86	29	on	on	ADP
crl-15377	86	30	campus	campus	NOUN
crl-15377	86	31	and	and	CCONJ
crl-15377	86	32	ex­	ex­	NOUN
crl-15377	86	33	pect	pect	VERB
crl-15377	86	34	the	the	DET
crl-15377	86	35	same	same	ADJ
crl-15377	86	36	in	in	ADP
crl-15377	86	37	libraries	library	NOUN
crl-15377	86	38	.	.	PUNCT
crl-15377	87	1	the	the	DET
crl-15377	87	2	great	great	ADJ
crl-15377	87	3	suc­	suc­	PROPN
crl-15377	87	4	cess	cess	ADJ
crl-15377	87	5	of	of	ADP
crl-15377	87	6	the	the	DET
crl-15377	87	7	information	information	NOUN
crl-15377	87	8	commons	common	NOUN
crl-15377	87	9	con­	con­	PROPN
crl-15377	87	10	cept	cept	PROPN
crl-15377	87	11	,	,	PUNCT
crl-15377	87	12	which	which	PRON
crl-15377	87	13	typically	typically	ADV
crl-15377	87	14	provides	provide	VERB
crl-15377	87	15	a	a	DET
crl-15377	87	16	rich	rich	ADJ
crl-15377	87	17	computing	computing	NOUN
crl-15377	87	18	environment	environment	NOUN
crl-15377	87	19	of	of	ADP
crl-15377	87	20	this	this	DET
crl-15377	87	21	kind	kind	NOUN
crl-15377	87	22	,	,	PUNCT
crl-15377	87	23	is	be	AUX
crl-15377	87	24	raising	raise	VERB
crl-15377	87	25	expectations	expectation	NOUN
crl-15377	87	26	for	for	ADP
crl-15377	87	27	other	other	ADJ
crl-15377	87	28	venues	venue	NOUN
crl-15377	87	29	.	.	PUNCT
crl-15377	88	1	more	more	ADV
crl-15377	88	2	efficient	efficient	ADJ
crl-15377	88	3	and	and	CCONJ
crl-15377	88	4	effective	effective	ADJ
crl-15377	88	5	ways	way	NOUN
crl-15377	88	6	of	of	ADP
crl-15377	88	7	sup­	sup­	NOUN
crl-15377	88	8	porting	port	VERB
crl-15377	88	9	all	all	DET
crl-15377	88	10	their	their	PRON
crl-15377	88	11	needs	need	NOUN
crl-15377	88	12	on	on	ADP
crl-15377	88	13	all	all	DET
crl-15377	88	14	our	our	PRON
crl-15377	88	15	sites	site	NOUN
crl-15377	88	16	must	must	AUX
crl-15377	88	17	be	be	AUX
crl-15377	88	18	found	find	VERB
crl-15377	88	19	.	.	PUNCT
crl-15377	89	1	however	however	ADV
crl-15377	89	2	,	,	PUNCT
crl-15377	89	3	most	most	ADJ
crl-15377	89	4	libraries	library	NOUN
crl-15377	89	5	have	have	VERB
crl-15377	89	6	yet	yet	ADV
crl-15377	89	7	to	to	PART
crl-15377	89	8	create	create	VERB
crl-15377	89	9	electronic	electronic	ADJ
crl-15377	89	10	research	research	NOUN
crl-15377	89	11	environ­	environ­	NOUN
crl-15377	89	12	ments	ment	NOUN
crl-15377	89	13	that	that	PRON
crl-15377	89	14	combine	combine	VERB
crl-15377	89	15	information	information	NOUN
crl-15377	89	16	resources	resource	NOUN
crl-15377	89	17	,	,	PUNCT
crl-15377	89	18	asynchronous	asynchronous	ADJ
crl-15377	89	19	tools	tool	NOUN
crl-15377	89	20	and	and	CCONJ
crl-15377	89	21	instructional	instructional	ADJ
crl-15377	89	22	aids	aid	NOUN
crl-15377	89	23	,	,	PUNCT
crl-15377	89	24	and	and	CCONJ
crl-15377	89	25	real	real	ADJ
crl-15377	89	26	-	-	PUNCT
crl-15377	89	27	time	time	NOUN
crl-15377	89	28	assistance	assistance	NOUN
crl-15377	89	29	.	.	PUNCT
crl-15377	90	1	although	although	SCONJ
crl-15377	90	2	on	on	ADP
crl-15377	90	3	-	-	PUNCT
crl-15377	90	4	site	site	NOUN
crl-15377	90	5	services	service	NOUN
crl-15377	90	6	such	such	ADJ
crl-15377	90	7	as	as	ADP
crl-15377	90	8	cir­	cir­	NOUN
crl-15377	90	9	culation	culation	NOUN
crl-15377	90	10	and	and	CCONJ
crl-15377	90	11	reference	reference	NOUN
crl-15377	90	12	must	must	AUX
crl-15377	90	13	continue	continue	VERB
crl-15377	90	14	to	to	PART
crl-15377	90	15	be	be	AUX
crl-15377	90	16	supported	support	VERB
crl-15377	90	17	,	,	PUNCT
crl-15377	90	18	a	a	DET
crl-15377	90	19	commitment	commitment	NOUN
crl-15377	90	20	also	also	ADV
crl-15377	90	21	must	must	AUX
crl-15377	90	22	be	be	AUX
crl-15377	90	23	made	make	VERB
crl-15377	90	24	to	to	PART
crl-15377	90	25	explore	explore	VERB
crl-15377	90	26	different	different	ADJ
crl-15377	90	27	ways	way	NOUN
crl-15377	90	28	of	of	ADP
crl-15377	90	29	pro­	pro­	NOUN
crl-15377	90	30	viding	vide	VERB
crl-15377	90	31	these	these	DET
crl-15377	90	32	services	service	NOUN
crl-15377	90	33	that	that	PRON
crl-15377	90	34	enable	enable	VERB
crl-15377	90	35	their	their	PRON
crl-15377	90	36	ex­	ex­	NOUN
crl-15377	90	37	tension	tension	NOUN
crl-15377	90	38	into	into	ADP
crl-15377	90	39	the	the	DET
crl-15377	90	40	new	new	ADJ
crl-15377	90	41	environments	environment	NOUN
crl-15377	90	42	that	that	PRON
crl-15377	90	43	library	library	NOUN
crl-15377	90	44	users	user	NOUN
crl-15377	90	45	are	be	AUX
crl-15377	90	46	entering	enter	VERB
crl-15377	90	47	.	.	PUNCT
crl-15377	91	1	an	an	DET
crl-15377	91	2	integrated	integrate	VERB
crl-15377	91	3	approach	approach	NOUN
crl-15377	91	4	to	to	ADP
crl-15377	91	5	information	information	NOUN
crl-15377	91	6	service	service	NOUN
crl-15377	91	7	that	that	PRON
crl-15377	91	8	in­	in­	PROPN
crl-15377	91	9	cludes	clude	VERB
crl-15377	91	10	reference	reference	NOUN
crl-15377	91	11	and	and	CCONJ
crl-15377	91	12	technology	technology	NOUN
crl-15377	91	13	support	support	NOUN
crl-15377	91	14	does	do	AUX
crl-15377	91	15	not	not	PART
crl-15377	91	16	mean	mean	VERB
crl-15377	91	17	elimination	elimination	NOUN
crl-15377	91	18	of	of	ADP
crl-15377	91	19	on	on	ADP
crl-15377	91	20	-	-	PUNCT
crl-15377	91	21	site	site	NOUN
crl-15377	91	22	,	,	PUNCT
crl-15377	91	23	one	one	NUM
crl-15377	91	24	-	-	PUNCT
crl-15377	91	25	on	on	ADP
crl-15377	91	26	-	-	PUNCT
crl-15377	91	27	one	one	NUM
crl-15377	91	28	service	service	NOUN
crl-15377	91	29	;	;	PUNCT
crl-15377	91	30	but	but	CCONJ
crl-15377	91	31	it	it	PRON
crl-15377	91	32	could	could	AUX
crl-15377	91	33	mean	mean	VERB
crl-15377	91	34	a	a	DET
crl-15377	91	35	tiered	tiere	VERB
crl-15377	91	36	service	service	NOUN
crl-15377	91	37	that	that	PRON
crl-15377	91	38	optimizes	optimize	VERB
crl-15377	91	39	the	the	DET
crl-15377	91	40	use	use	NOUN
crl-15377	91	41	of	of	ADP
crl-15377	91	42	high	high	ADJ
crl-15377	91	43	-	-	PUNCT
crl-15377	91	44	level	level	NOUN
crl-15377	91	45	subject	subject	NOUN
crl-15377	91	46	expertise	expertise	NOUN
crl-15377	91	47	,	,	PUNCT
crl-15377	91	48	pooling	pooling	NOUN
crl-15377	91	49	of	of	ADP
crl-15377	91	50	resources	resource	NOUN
crl-15377	91	51	through	through	ADP
crl-15377	91	52	shared	share	VERB
crl-15377	91	53	service	service	NOUN
crl-15377	91	54	points	point	NOUN
crl-15377	91	55	,	,	PUNCT
crl-15377	91	56	on	on	ADP
crl-15377	91	57	-	-	PUNCT
crl-15377	91	58	call	call	NOUN
crl-15377	91	59	availability	availability	NOUN
crl-15377	91	60	of	of	ADP
crl-15377	91	61	experts	expert	NOUN
crl-15377	91	62	for	for	ADP
crl-15377	91	63	both	both	CCONJ
crl-15377	91	64	inperson	inperson	NOUN
crl-15377	91	65	and	and	CCONJ
crl-15377	91	66	network	network	NOUN
crl-15377	91	67	-	-	PUNCT
crl-15377	91	68	based	base	VERB
crl-15377	91	69	service	service	NOUN
crl-15377	91	70	,	,	PUNCT
crl-15377	91	71	and	and	CCONJ
crl-15377	91	72	the	the	DET
crl-15377	91	73	freeing	freeing	NOUN
crl-15377	91	74	up	up	ADP
crl-15377	91	75	of	of	ADP
crl-15377	91	76	resources	resource	NOUN
crl-15377	91	77	for	for	ADP
crl-15377	91	78	increased	increase	VERB
crl-15377	91	79	investments	investment	NOUN
crl-15377	91	80	in	in	ADP
crl-15377	91	81	new	new	ADJ
crl-15377	91	82	tools	tool	NOUN
crl-15377	91	83	and	and	CCONJ
crl-15377	91	84	technolo­	technolo­	NOUN
crl-15377	91	85	gies	gy	NOUN
crl-15377	91	86	that	that	PRON
crl-15377	91	87	benefit	benefit	VERB
crl-15377	91	88	all	all	DET
crl-15377	91	89	users	user	NOUN
crl-15377	91	90	.	.	PUNCT
crl-15377	92	1	an	an	DET
crl-15377	92	2	important	important	ADJ
crl-15377	92	3	dimension	dimension	NOUN
crl-15377	92	4	of	of	ADP
crl-15377	92	5	integrated	integrated	ADJ
crl-15377	92	6	information	information	NOUN
crl-15377	92	7	service	service	NOUN
crl-15377	92	8	on	on	ADP
crl-15377	92	9	-	-	PUNCT
crl-15377	92	10	site	site	NOUN
crl-15377	92	11	is	be	AUX
crl-15377	92	12	efficient	efficient	ADJ
crl-15377	92	13	and	and	CCONJ
crl-15377	92	14	effective	effective	ADJ
crl-15377	92	15	referral	referral	NOUN
crl-15377	92	16	to	to	ADP
crl-15377	92	17	the	the	DET
crl-15377	92	18	next	next	ADJ
crl-15377	92	19	level	level	NOUN
crl-15377	92	20	of	of	ADP
crl-15377	92	21	expertise	expertise	NOUN
crl-15377	92	22	,	,	PUNCT
crl-15377	92	23	when	when	SCONJ
crl-15377	92	24	appropriate	appropriate	ADJ
crl-15377	92	25	.	.	PUNCT
crl-15377	93	1	to	to	PART
crl-15377	93	2	do	do	VERB
crl-15377	93	3	this	this	PRON
crl-15377	93	4	well	well	ADV
crl-15377	93	5	,	,	PUNCT
crl-15377	93	6	a	a	DET
crl-15377	93	7	service	service	NOUN
crl-15377	93	8	culture	culture	NOUN
crl-15377	93	9	that	that	PRON
crl-15377	93	10	views	view	VERB
crl-15377	93	11	refer­	refer­	NOUN
crl-15377	93	12	ral	ral	ADJ
crl-15377	93	13	as	as	ADP
crl-15377	93	14	a	a	DET
crl-15377	93	15	positive	positive	ADJ
crl-15377	93	16	,	,	PUNCT
crl-15377	93	17	rather	rather	ADV
crl-15377	93	18	than	than	ADP
crl-15377	93	19	a	a	DET
crl-15377	93	20	negative	negative	ADJ
crl-15377	93	21	,	,	PUNCT
crl-15377	93	22	outcome	outcome	NOUN
crl-15377	93	23	is	be	AUX
crl-15377	93	24	essential	essential	ADJ
crl-15377	93	25	,	,	PUNCT
crl-15377	93	26	as	as	SCONJ
crl-15377	93	27	is	be	AUX
crl-15377	93	28	a	a	DET
crl-15377	93	29	clear	clear	ADJ
crl-15377	93	30	sense	sense	NOUN
crl-15377	93	31	of	of	ADP
crl-15377	93	32	responsibilities	responsibility	NOUN
crl-15377	93	33	,	,	PUNCT
crl-15377	93	34	competency	competency	NOUN
crl-15377	93	35	levels	level	NOUN
crl-15377	93	36	,	,	PUNCT
crl-15377	93	37	and	and	CCONJ
crl-15377	93	38	referral	referral	NOUN
crl-15377	93	39	thresholds.16	thresholds.16	VERB
crl-15377	93	40	another	another	DET
crl-15377	93	41	key	key	ADJ
crl-15377	93	42	component	component	NOUN
crl-15377	93	43	is	be	AUX
crl-15377	93	44	a	a	DET
crl-15377	93	45	collabo­	collabo­	ADJ
crl-15377	93	46	rative	rative	ADJ
crl-15377	93	47	service	service	NOUN
crl-15377	93	48	environment	environment	NOUN
crl-15377	93	49	wherein	wherein	SCONJ
crl-15377	93	50	li­	li­	NOUN
crl-15377	93	51	brarians	brarian	VERB
crl-15377	93	52	and	and	CCONJ
crl-15377	93	53	technologists	technologist	NOUN
crl-15377	93	54	work	work	VERB
crl-15377	93	55	as	as	SCONJ
crl-15377	93	56	peers	peer	NOUN
crl-15377	93	57	to	to	PART
crl-15377	93	58	receive	receive	VERB
crl-15377	93	59	,	,	PUNCT
crl-15377	93	60	assess	assess	NOUN
crl-15377	93	61	,	,	PUNCT
crl-15377	93	62	and	and	CCONJ
crl-15377	93	63	resolve	resolve	VERB
crl-15377	93	64	service	service	NOUN
crl-15377	93	65	re­	re­	NOUN
crl-15377	93	66	quests	quest	NOUN
crl-15377	93	67	.	.	PUNCT
crl-15377	94	1	requisites	requisite	NOUN
crl-15377	94	2	for	for	ADP
crl-15377	94	3	these	these	DET
crl-15377	94	4	shared	share	VERB
crl-15377	94	5	enter­	enter­	NOUN
crl-15377	94	6	prises	prise	NOUN
crl-15377	94	7	include	include	VERB
crl-15377	94	8	an	an	DET
crl-15377	94	9	electronic	electronic	ADJ
crl-15377	94	10	calendaring	calendaring	NOUN
crl-15377	94	11	http	http	NOUN
crl-15377	94	12	:	:	PUNCT
crl-15377	94	13	thresholds.16	thresholds.16	PROPN
crl-15377	94	14	‘	'	PUNCT
crl-15377	94	15	shaking	shake	VERB
crl-15377	94	16	the	the	DET
crl-15377	94	17	conceptual	conceptual	ADJ
crl-15377	94	18	foundations	foundation	NOUN
crl-15377	94	19	,	,	PUNCT
crl-15377	94	20	’	'	PUNCT
crl-15377	94	21	too	too	ADV
crl-15377	94	22	307	307	NUM
crl-15377	94	23	system	system	NOUN
crl-15377	94	24	for	for	ADP
crl-15377	94	25	scheduling	scheduling	NOUN
crl-15377	94	26	ap­	ap­	NOUN
crl-15377	94	27	pointments	pointment	NOUN
crl-15377	94	28	,	,	PUNCT
crl-15377	94	29	office	office	NOUN
crl-15377	94	30	hours	hour	NOUN
crl-15377	94	31	for	for	ADP
crl-15377	94	32	subject	subject	ADJ
crl-15377	94	33	experts	expert	NOUN
crl-15377	94	34	,	,	PUNCT
crl-15377	94	35	and	and	CCONJ
crl-15377	94	36	customer	customer	NOUN
crl-15377	94	37	relationship	relationship	NOUN
crl-15377	94	38	management	management	PROPN
crl-15377	94	39	(	(	PUNCT
crl-15377	94	40	crm	crm	PROPN
crl-15377	94	41	)	)	PUNCT
crl-15377	94	42	soft­	soft­	PROPN
crl-15377	94	43	ware	ware	PROPN
crl-15377	94	44	.	.	PUNCT
crl-15377	95	1	crm	crm	NOUN
crl-15377	95	2	software	software	NOUN
crl-15377	95	3	en­	en­	NOUN
crl-15377	95	4	ables	able	NOUN
crl-15377	95	5	a	a	DET
crl-15377	95	6	customer	customer	NOUN
crl-15377	95	7	service	service	NOUN
crl-15377	95	8	representative	representative	NOUN
crl-15377	95	9	to	to	PART
crl-15377	95	10	record	record	VERB
crl-15377	95	11	a	a	DET
crl-15377	95	12	service	service	NOUN
crl-15377	95	13	request	request	NOUN
crl-15377	95	14	,	,	PUNCT
crl-15377	95	15	display	display	VERB
crl-15377	95	16	a	a	DET
crl-15377	95	17	customer	customer	NOUN
crl-15377	95	18	’s	’s	PART
crl-15377	95	19	service	service	NOUN
crl-15377	95	20	history	history	NOUN
crl-15377	95	21	,	,	PUNCT
crl-15377	95	22	locate	locate	VERB
crl-15377	95	23	similar	similar	ADJ
crl-15377	95	24	service	service	NOUN
crl-15377	95	25	re­	re­	NOUN
crl-15377	95	26	quests	quest	NOUN
crl-15377	95	27	(	(	PUNCT
crl-15377	95	28	cases	case	NOUN
crl-15377	95	29	)	)	PUNCT
crl-15377	95	30	for	for	ADP
crl-15377	95	31	rapid	rapid	ADJ
crl-15377	95	32	and	and	CCONJ
crl-15377	95	33	uniform	uniform	ADJ
crl-15377	95	34	resolution	resolution	NOUN
crl-15377	95	35	of	of	ADP
crl-15377	95	36	problems	problem	NOUN
crl-15377	95	37	,	,	PUNCT
crl-15377	95	38	assign	assign	VERB
crl-15377	95	39	cases	case	NOUN
crl-15377	95	40	for	for	ADP
crl-15377	95	41	resolution	resolution	NOUN
crl-15377	95	42	,	,	PUNCT
crl-15377	95	43	and	and	CCONJ
crl-15377	95	44	monitor	monitor	VERB
crl-15377	95	45	the	the	DET
crl-15377	95	46	quality	quality	NOUN
crl-15377	95	47	of	of	ADP
crl-15377	95	48	service	service	NOUN
crl-15377	95	49	over	over	ADP
crl-15377	95	50	time.17	time.17	NOUN
crl-15377	95	51	applied	apply	VERB
crl-15377	95	52	to	to	ADP
crl-15377	95	53	the	the	DET
crl-15377	95	54	ref­	ref­	PROPN
crl-15377	95	55	erence	erence	NOUN
crl-15377	95	56	service	service	NOUN
crl-15377	95	57	environ­	environ­	PROPN
crl-15377	95	58	ment	ment	NOUN
crl-15377	95	59	,	,	PUNCT
crl-15377	95	60	crm	crm	NOUN
crl-15377	95	61	software	software	PROPN
crl-15377	95	62	al­	al­	PROPN
crl-15377	95	63	lows	low	VERB
crl-15377	95	64	multiple	multiple	ADJ
crl-15377	95	65	service	service	NOUN
crl-15377	95	66	units	unit	NOUN
crl-15377	95	67	to	to	PART
crl-15377	95	68	participate	participate	VERB
crl-15377	95	69	in	in	ADP
crl-15377	95	70	a	a	DET
crl-15377	95	71	collabo­	collabo­	ADJ
crl-15377	95	72	rative	rative	ADJ
crl-15377	95	73	service	service	NOUN
crl-15377	95	74	,	,	PUNCT
crl-15377	95	75	combine	combine	VERB
crl-15377	95	76	work	work	NOUN
crl-15377	95	77	flow	flow	NOUN
crl-15377	95	78	for	for	ADP
crl-15377	95	79	both	both	DET
crl-15377	95	80	on	on	ADP
crl-15377	95	81	-	-	PUNCT
crl-15377	95	82	site	site	NOUN
crl-15377	95	83	and	and	CCONJ
crl-15377	95	84	remote	remote	ADJ
crl-15377	95	85	entries	entry	NOUN
crl-15377	95	86	to	to	ADP
crl-15377	95	87	the	the	DET
crl-15377	95	88	service	service	NOUN
crl-15377	95	89	,	,	PUNCT
crl-15377	95	90	achieve	achieve	VERB
crl-15377	95	91	economies	economy	NOUN
crl-15377	95	92	of	of	ADP
crl-15377	95	93	scale	scale	NOUN
crl-15377	95	94	by	by	ADP
crl-15377	95	95	reducing	reduce	VERB
crl-15377	95	96	re­	re­	NOUN
crl-15377	95	97	dundancies	dundancie	NOUN
crl-15377	95	98	and	and	CCONJ
crl-15377	95	99	sharing	share	VERB
crl-15377	95	100	expertise	expertise	NOUN
crl-15377	95	101	,	,	PUNCT
crl-15377	95	102	obtain	obtain	VERB
crl-15377	95	103	greater	great	ADJ
crl-15377	95	104	standardization	standardization	NOUN
crl-15377	95	105	in	in	ADP
crl-15377	95	106	re­	re­	NOUN
crl-15377	95	107	sponses	sponse	NOUN
crl-15377	95	108	to	to	ADP
crl-15377	95	109	common	common	ADJ
crl-15377	95	110	in­	in­	NOUN
crl-15377	95	111	quiries	quirie	NOUN
crl-15377	95	112	,	,	PUNCT
crl-15377	95	113	and	and	CCONJ
crl-15377	95	114	facilitate	facilitate	VERB
crl-15377	95	115	peer	peer	NOUN
crl-15377	95	116	coaching	coaching	NOUN
crl-15377	95	117	and	and	CCONJ
crl-15377	95	118	other	other	ADJ
crl-15377	95	119	quality	quality	NOUN
crl-15377	95	120	assurance	assurance	NOUN
crl-15377	95	121	programs	program	NOUN
crl-15377	95	122	.	.	PUNCT
crl-15377	96	1	to	to	PART
crl-15377	96	2	sustain	sustain	VERB
crl-15377	96	3	a	a	DET
crl-15377	96	4	successful	successful	ADJ
crl-15377	96	5	,	,	PUNCT
crl-15377	96	6	integrated	integrate	VERB
crl-15377	96	7	,	,	PUNCT
crl-15377	96	8	onsite	onsite	ADJ
crl-15377	96	9	information	information	NOUN
crl-15377	96	10	service	service	NOUN
crl-15377	96	11	,	,	PUNCT
crl-15377	96	12	the	the	DET
crl-15377	96	13	parent	parent	NOUN
crl-15377	96	14	or­	or­	PROPN
crl-15377	96	15	ganization	ganization	NOUN
crl-15377	96	16	must	must	AUX
crl-15377	96	17	have	have	VERB
crl-15377	96	18	full	full	ADJ
crl-15377	96	19	participation	participation	NOUN
crl-15377	96	20	of	of	ADP
crl-15377	96	21	library	library	NOUN
crl-15377	96	22	and	and	CCONJ
crl-15377	96	23	technology	technology	NOUN
crl-15377	96	24	personnel	personnel	NOUN
crl-15377	96	25	for	for	ADP
crl-15377	96	26	staffing	staffing	NOUN
crl-15377	96	27	,	,	PUNCT
crl-15377	96	28	training	training	NOUN
crl-15377	96	29	,	,	PUNCT
crl-15377	96	30	and	and	CCONJ
crl-15377	96	31	referrals	referral	NOUN
crl-15377	96	32	;	;	PUNCT
crl-15377	96	33	the	the	DET
crl-15377	96	34	abil­	abil­	PROPN
crl-15377	96	35	ity	ity	NOUN
crl-15377	96	36	to	to	PART
crl-15377	96	37	hire	hire	VERB
crl-15377	96	38	,	,	PUNCT
crl-15377	96	39	train	train	NOUN
crl-15377	96	40	,	,	PUNCT
crl-15377	96	41	and	and	CCONJ
crl-15377	96	42	evaluate	evaluate	VERB
crl-15377	96	43	employ­	employ­	NOUN
crl-15377	96	44	ees	ee	NOUN
crl-15377	96	45	with	with	ADP
crl-15377	96	46	minimal	minimal	ADJ
crl-15377	96	47	ambiguity	ambiguity	NOUN
crl-15377	96	48	in	in	ADP
crl-15377	96	49	assign­	assign­	PROPN
crl-15377	96	50	ments	ment	NOUN
crl-15377	96	51	,	,	PUNCT
crl-15377	96	52	responsibility	responsibility	NOUN
crl-15377	96	53	areas	area	NOUN
crl-15377	96	54	,	,	PUNCT
crl-15377	96	55	and	and	CCONJ
crl-15377	96	56	report­	report­	NOUN
crl-15377	96	57	ing	ing	NOUN
crl-15377	96	58	lines	line	NOUN
crl-15377	96	59	;	;	PUNCT
crl-15377	96	60	and	and	CCONJ
crl-15377	96	61	calendaring	calendaring	NOUN
crl-15377	96	62	,	,	PUNCT
crl-15377	96	63	crm	crm	NOUN
crl-15377	96	64	,	,	PUNCT
crl-15377	96	65	and	and	CCONJ
crl-15377	96	66	other	other	ADJ
crl-15377	96	67	collaboration	collaboration	NOUN
crl-15377	96	68	software	software	NOUN
crl-15377	96	69	.	.	PUNCT
crl-15377	97	1	remote	remote	PROPN
crl-15377	97	2	integrated	integrate	VERB
crl-15377	97	3	services	service	NOUN
crl-15377	97	4	these	these	DET
crl-15377	97	5	days	day	NOUN
crl-15377	97	6	,	,	PUNCT
crl-15377	97	7	most	most	ADJ
crl-15377	97	8	libraries	library	NOUN
crl-15377	97	9	have	have	AUX
crl-15377	97	10	worked	work	VERB
crl-15377	97	11	hard	hard	ADV
crl-15377	97	12	to	to	PART
crl-15377	97	13	present	present	VERB
crl-15377	97	14	robust	robust	ADJ
crl-15377	97	15	collections	collection	NOUN
crl-15377	97	16	of	of	ADP
crl-15377	97	17	elec­	elec­	ADJ
crl-15377	97	18	tronic	tronic	ADJ
crl-15377	97	19	information	information	NOUN
crl-15377	97	20	resources	resource	NOUN
crl-15377	97	21	such	such	ADJ
crl-15377	97	22	as	as	ADP
crl-15377	97	23	online	online	ADJ
crl-15377	97	24	catalogs	catalog	NOUN
crl-15377	97	25	,	,	PUNCT
crl-15377	97	26	full	full	ADJ
crl-15377	97	27	-	-	PUNCT
crl-15377	97	28	text	text	NOUN
crl-15377	97	29	databases	database	NOUN
crl-15377	97	30	,	,	PUNCT
crl-15377	97	31	elec­	elec­	ADJ
crl-15377	97	32	tronic	tronic	ADJ
crl-15377	97	33	journals	journal	NOUN
crl-15377	97	34	,	,	PUNCT
crl-15377	97	35	information	information	NOUN
crl-15377	97	36	gateways	gateway	NOUN
crl-15377	97	37	,	,	PUNCT
crl-15377	97	38	electronic	electronic	ADJ
crl-15377	97	39	reserves	reserve	NOUN
crl-15377	97	40	,	,	PUNCT
crl-15377	97	41	and	and	CCONJ
crl-15377	97	42	now	now	ADV
crl-15377	97	43	electronic	electronic	ADJ
crl-15377	97	44	books	book	NOUN
crl-15377	97	45	.	.	PUNCT
crl-15377	98	1	most	most	ADJ
crl-15377	98	2	colleges	college	NOUN
crl-15377	98	3	and	and	CCONJ
crl-15377	98	4	universities	university	NOUN
crl-15377	98	5	also	also	ADV
crl-15377	98	6	have	have	AUX
crl-15377	98	7	developed	develop	VERB
crl-15377	98	8	collections	collection	NOUN
crl-15377	98	9	of	of	ADP
crl-15377	98	10	electronic	electronic	ADJ
crl-15377	98	11	figure	figure	NOUN
crl-15377	98	12	1	1	NUM
crl-15377	98	13	representation	representation	NOUN
crl-15377	98	14	of	of	ADP
crl-15377	98	15	an	an	DET
crl-15377	98	16	internet	internet	NOUN
crl-15377	98	17	call	call	NOUN
crl-15377	98	18	center	center	NOUN
crl-15377	98	19	information	information	NOUN
crl-15377	98	20	service	service	NOUN
crl-15377	98	21	in	in	ADP
crl-15377	98	22	-	-	PUNCT
crl-15377	98	23	take	take	VERB
crl-15377	98	24	sources	source	NOUN
crl-15377	98	25	reference	reference	NOUN
crl-15377	98	26	desks	desk	VERB
crl-15377	98	27	interactive	interactive	ADJ
crl-15377	98	28	video	video	NOUN
crl-15377	98	29	infornation	infornation	NOUN
crl-15377	98	30	kiosks	kiosk	VERB
crl-15377	98	31	telephone	telephone	NOUN
crl-15377	98	32	world	world	NOUN
crl-15377	98	33	wide	wide	ADJ
crl-15377	98	34	web	web	NOUN
crl-15377	98	35	(	(	PUNCT
crl-15377	98	36	forns	forn	NOUN
crl-15377	98	37	,	,	PUNCT
crl-15377	98	38	chat	chat	NOUN
crl-15377	98	39	,	,	PUNCT
crl-15377	98	40	audio	audio	ADJ
crl-15377	98	41	)	)	PUNCT
crl-15377	98	42	electronic	electronic	ADJ
crl-15377	98	43	mail	mail	NOUN
crl-15377	98	44	t	t	NOUN
crl-15377	98	45	information	information	NOUN
crl-15377	98	46	specialists	specialist	NOUN
crl-15377	98	47	using	use	VERB
crl-15377	98	48	electronic	electronic	ADJ
crl-15377	98	49	faqs	faqs	NOUN
crl-15377	98	50	print	print	NOUN
crl-15377	98	51	and	and	CCONJ
crl-15377	98	52	electronic	electronic	ADJ
crl-15377	98	53	reference	reference	NOUN
crl-15377	98	54	sources	source	NOUN
crl-15377	98	55	full	full	ADJ
crl-15377	98	56	array	array	NOUN
crl-15377	98	57	of	of	ADP
crl-15377	98	58	communications	communication	NOUN
crl-15377	98	59	technologies	technology	NOUN
crl-15377	98	60	service	service	NOUN
crl-15377	98	61	protocols	protocol	NOUN
crl-15377	98	62	customer	customer	NOUN
crl-15377	98	63	relation	relation	NOUN
crl-15377	98	64	management	management	NOUN
crl-15377	98	65	software	software	NOUN
crl-15377	98	66	t	t	NOUN
crl-15377	98	67	information	information	NOUN
crl-15377	98	68	service	service	NOUN
crl-15377	98	69	delivery	delivery	NOUN
crl-15377	98	70	modes	mode	VERB
crl-15377	98	71	experts	expert	NOUN
crl-15377	98	72	on	on	ADP
crl-15377	98	73	call	call	VERB
crl-15377	98	74	electronic	electronic	ADJ
crl-15377	98	75	calendars	calendar	NOUN
crl-15377	98	76	for	for	ADP
crl-15377	98	77	appointments	appointment	NOUN
crl-15377	98	78	telephone	telephone	NOUN
crl-15377	98	79	fax	fax	NOUN
crl-15377	98	80	interactive	interactive	ADJ
crl-15377	98	81	video	video	NOUN
crl-15377	98	82	crm	crm	NOUN
crl-15377	98	83	service	service	NOUN
crl-15377	98	84	request	request	NOUN
crl-15377	98	85	tickets	ticket	NOUN
crl-15377	98	86	electronic	electronic	ADJ
crl-15377	98	87	mail	mail	NOUN
crl-15377	98	88	user	user	NOUN
crl-15377	98	89	aids	aid	NOUN
crl-15377	98	90	,	,	PUNCT
crl-15377	98	91	reference	reference	NOUN
crl-15377	98	92	resources	resource	NOUN
crl-15377	98	93	and	and	CCONJ
crl-15377	98	94	search	search	NOUN
crl-15377	98	95	capabilities	capability	NOUN
crl-15377	98	96	,	,	PUNCT
crl-15377	98	97	and	and	CCONJ
crl-15377	98	98	other	other	ADJ
crl-15377	98	99	user	user	NOUN
crl-15377	98	100	-	-	PUNCT
crl-15377	98	101	directed	direct	VERB
crl-15377	98	102	re­	re­	NOUN
crl-15377	98	103	sources	source	NOUN
crl-15377	98	104	.	.	PUNCT
crl-15377	99	1	however	however	ADV
crl-15377	99	2	,	,	PUNCT
crl-15377	99	3	most	most	ADJ
crl-15377	99	4	libraries	library	NOUN
crl-15377	99	5	have	have	VERB
crl-15377	99	6	yet	yet	ADV
crl-15377	99	7	to	to	PART
crl-15377	99	8	create	create	VERB
crl-15377	99	9	electronic	electronic	ADJ
crl-15377	99	10	research	research	NOUN
crl-15377	99	11	environments	environment	NOUN
crl-15377	99	12	that	that	PRON
crl-15377	99	13	combine	combine	VERB
crl-15377	99	14	information	information	NOUN
crl-15377	99	15	resources	resource	NOUN
crl-15377	99	16	,	,	PUNCT
crl-15377	99	17	asyn­	asyn­	ADJ
crl-15377	99	18	chronous	chronous	ADJ
crl-15377	99	19	tools	tool	NOUN
crl-15377	99	20	and	and	CCONJ
crl-15377	99	21	instructional	instructional	ADJ
crl-15377	99	22	aids	aid	NOUN
crl-15377	99	23	,	,	PUNCT
crl-15377	99	24	and	and	CCONJ
crl-15377	99	25	real	real	ADJ
crl-15377	99	26	-	-	PUNCT
crl-15377	99	27	time	time	NOUN
crl-15377	99	28	assistance	assistance	NOUN
crl-15377	99	29	.	.	PUNCT
crl-15377	100	1	such	such	DET
crl-15377	100	2	an	an	DET
crl-15377	100	3	environment	environment	NOUN
crl-15377	100	4	would	would	AUX
crl-15377	100	5	enable	enable	VERB
crl-15377	100	6	a	a	DET
crl-15377	100	7	user	user	NOUN
crl-15377	100	8	to	to	PART
crl-15377	100	9	obtain	obtain	VERB
crl-15377	100	10	,	,	PUNCT
crl-15377	100	11	even	even	ADV
crl-15377	100	12	while	while	SCONJ
crl-15377	100	13	interacting	interact	VERB
crl-15377	100	14	with	with	ADP
crl-15377	100	15	the	the	DET
crl-15377	100	16	information	information	NOUN
crl-15377	100	17	re­	re­	NOUN
crl-15377	100	18	sources	source	NOUN
crl-15377	100	19	and	and	CCONJ
crl-15377	100	20	self	self	NOUN
crl-15377	100	21	-	-	PUNCT
crl-15377	100	22	directed	direct	VERB
crl-15377	100	23	aids	aid	NOUN
crl-15377	100	24	,	,	PUNCT
crl-15377	100	25	in	in	ADP
crl-15377	100	26	situ	situ	NOUN
crl-15377	100	27	as­	as­	VERB
crl-15377	100	28	sistance	sistance	NOUN
crl-15377	100	29	of	of	ADP
crl-15377	100	30	knowledgeable	knowledgeable	ADJ
crl-15377	100	31	staff	staff	NOUN
crl-15377	100	32	in	in	ADP
crl-15377	100	33	formu­	formu­	NOUN
crl-15377	100	34	lating	lating	NOUN
crl-15377	100	35	research	research	NOUN
crl-15377	100	36	strategies	strategy	NOUN
crl-15377	100	37	and	and	CCONJ
crl-15377	100	38	solving	solve	VERB
crl-15377	100	39	navigation	navigation	NOUN
crl-15377	100	40	problems	problem	NOUN
crl-15377	100	41	.	.	PUNCT
crl-15377	101	1	we	we	PRON
crl-15377	101	2	are	be	AUX
crl-15377	101	3	closer	close	ADJ
crl-15377	101	4	to	to	ADP
crl-15377	101	5	realizing	realize	VERB
crl-15377	101	6	this	this	DET
crl-15377	101	7	ideal	ideal	NOUN
crl-15377	101	8	than	than	SCONJ
crl-15377	101	9	may	may	AUX
crl-15377	101	10	be	be	AUX
crl-15377	101	11	apparent	apparent	ADJ
crl-15377	101	12	.	.	PUNCT
crl-15377	102	1	many	many	ADJ
crl-15377	102	2	of	of	ADP
crl-15377	102	3	the	the	DET
crl-15377	102	4	es­	es­	NOUN
crl-15377	102	5	sential	sential	ADJ
crl-15377	102	6	tools	tool	NOUN
crl-15377	102	7	and	and	CCONJ
crl-15377	102	8	operational	operational	ADJ
crl-15377	102	9	components	component	NOUN
crl-15377	102	10	needed	need	VERB
crl-15377	102	11	in	in	ADP
crl-15377	102	12	addition	addition	NOUN
crl-15377	102	13	to	to	ADP
crl-15377	102	14	those	those	PRON
crl-15377	102	15	found	find	VERB
crl-15377	102	16	in	in	ADP
crl-15377	102	17	most	most	ADJ
crl-15377	102	18	academic	academic	ADJ
crl-15377	102	19	libraries	library	NOUN
crl-15377	102	20	can	can	AUX
crl-15377	102	21	be	be	AUX
crl-15377	102	22	found	find	VERB
crl-15377	102	23	in	in	ADP
crl-15377	102	24	well	well	ADV
crl-15377	102	25	-	-	PUNCT
crl-15377	102	26	run	run	VERB
crl-15377	102	27	technology	technology	NOUN
crl-15377	102	28	support	support	NOUN
crl-15377	102	29	services	service	NOUN
crl-15377	102	30	on	on	ADP
crl-15377	102	31	many	many	ADJ
crl-15377	102	32	campuses	campus	NOUN
crl-15377	102	33	:	:	PUNCT
crl-15377	102	34	a	a	DET
crl-15377	102	35	core	core	NOUN
crl-15377	102	36	service	service	NOUN
crl-15377	102	37	philoso­	philoso­	PROPN
crl-15377	102	38	phy	phy	PROPN
crl-15377	102	39	not	not	PART
crl-15377	102	40	unlike	unlike	ADP
crl-15377	102	41	that	that	PRON
crl-15377	102	42	of	of	ADP
crl-15377	102	43	librarians	librarian	NOUN
crl-15377	102	44	;	;	PUNCT
crl-15377	102	45	tiered	tiere	VERB
crl-15377	102	46	service	service	NOUN
crl-15377	102	47	models	model	NOUN
crl-15377	102	48	that	that	SCONJ
crl-15377	102	49	triage	triage	NOUN
crl-15377	102	50	service	service	NOUN
crl-15377	102	51	re­	re­	PROPN
crl-15377	102	52	308	308	NUM
crl-15377	102	53	college	college	PROPN
crl-15377	102	54	&	&	CCONJ
crl-15377	102	55	research	research	PROPN
crl-15377	102	56	libraries	library	NOUN
crl-15377	102	57	july	july	PROPN
crl-15377	102	58	2000	2000	NUM
crl-15377	102	59	quests	quest	NOUN
crl-15377	102	60	for	for	ADP
crl-15377	102	61	immediate	immediate	ADJ
crl-15377	102	62	resolution	resolution	NOUN
crl-15377	102	63	,	,	PUNCT
crl-15377	102	64	referral	referral	ADJ
crl-15377	102	65	to	to	ADP
crl-15377	102	66	an	an	DET
crl-15377	102	67	expert	expert	NOUN
crl-15377	102	68	,	,	PUNCT
crl-15377	102	69	or	or	CCONJ
crl-15377	102	70	posting	post	VERB
crl-15377	102	71	to	to	ADP
crl-15377	102	72	a	a	DET
crl-15377	102	73	case	case	NOUN
crl-15377	102	74	pool	pool	NOUN
crl-15377	102	75	for	for	ADP
crl-15377	102	76	collaborative	collaborative	ADJ
crl-15377	102	77	resolution	resolution	NOUN
crl-15377	102	78	;	;	PUNCT
crl-15377	102	79	and	and	CCONJ
crl-15377	102	80	underlying	underlying	ADJ
crl-15377	102	81	technologies	technology	NOUN
crl-15377	102	82	that	that	PRON
crl-15377	102	83	enable	enable	VERB
crl-15377	102	84	collaborative	collaborative	ADJ
crl-15377	102	85	ap­	ap­	NOUN
crl-15377	102	86	proaches	proache	NOUN
crl-15377	102	87	to	to	PART
crl-15377	102	88	problem	problem	NOUN
crl-15377	102	89	resolution	resolution	NOUN
crl-15377	102	90	,	,	PUNCT
crl-15377	102	91	efficient	efficient	ADJ
crl-15377	102	92	use	use	NOUN
crl-15377	102	93	of	of	ADP
crl-15377	102	94	experts	expert	NOUN
crl-15377	102	95	,	,	PUNCT
crl-15377	102	96	and	and	CCONJ
crl-15377	102	97	twenty	twenty	NUM
crl-15377	102	98	-	-	PUNCT
crl-15377	102	99	four	four	NUM
crl-15377	102	100	-	-	PUNCT
crl-15377	102	101	hour	hour	NOUN
crl-15377	102	102	op­	op­	PROPN
crl-15377	102	103	eration	eration	NOUN
crl-15377	102	104	through	through	ADP
crl-15377	102	105	a	a	DET
crl-15377	102	106	variety	variety	NOUN
crl-15377	102	107	of	of	ADP
crl-15377	102	108	communi­	communi­	PROPN
crl-15377	102	109	cation	cation	NOUN
crl-15377	102	110	modes	mode	NOUN
crl-15377	102	111	.	.	PUNCT
crl-15377	103	1	if	if	SCONJ
crl-15377	103	2	what	what	PRON
crl-15377	103	3	typically	typically	ADV
crl-15377	103	4	are	be	AUX
crl-15377	103	5	sev­	sev­	PROPN
crl-15377	103	6	eral	eral	ADJ
crl-15377	103	7	reference	reference	NOUN
crl-15377	103	8	services	service	NOUN
crl-15377	103	9	at	at	ADP
crl-15377	103	10	a	a	DET
crl-15377	103	11	given	give	VERB
crl-15377	103	12	institu­	institu­	NOUN
crl-15377	103	13	tion	tion	NOUN
crl-15377	103	14	can	can	AUX
crl-15377	103	15	be	be	AUX
crl-15377	103	16	merged	merge	VERB
crl-15377	103	17	into	into	ADP
crl-15377	103	18	a	a	DET
crl-15377	103	19	unified	unified	ADJ
crl-15377	103	20	service	service	NOUN
crl-15377	103	21	that	that	PRON
crl-15377	103	22	draws	draw	VERB
crl-15377	103	23	on	on	ADP
crl-15377	103	24	crm	crm	NOUN
crl-15377	103	25	software	software	NOUN
crl-15377	103	26	for	for	ADP
crl-15377	103	27	collabo­	collabo­	ADJ
crl-15377	103	28	rative	rative	ADJ
crl-15377	103	29	operation	operation	NOUN
crl-15377	103	30	,	,	PUNCT
crl-15377	103	31	the	the	DET
crl-15377	103	32	stage	stage	NOUN
crl-15377	103	33	will	will	AUX
crl-15377	103	34	be	be	AUX
crl-15377	103	35	set	set	VERB
crl-15377	103	36	for	for	ADP
crl-15377	103	37	integrating	integrate	VERB
crl-15377	103	38	reference	reference	NOUN
crl-15377	103	39	with	with	ADP
crl-15377	103	40	the	the	DET
crl-15377	103	41	technology	technology	NOUN
crl-15377	103	42	help	help	NOUN
crl-15377	103	43	service	service	NOUN
crl-15377	103	44	and	and	CCONJ
crl-15377	103	45	creating	create	VERB
crl-15377	103	46	an	an	DET
crl-15377	103	47	integrated	integrate	VERB
crl-15377	103	48	information	information	NOUN
crl-15377	103	49	service	service	NOUN
crl-15377	103	50	that	that	PRON
crl-15377	103	51	can	can	AUX
crl-15377	103	52	be	be	AUX
crl-15377	103	53	made	make	VERB
crl-15377	103	54	available	available	ADJ
crl-15377	103	55	through	through	ADP
crl-15377	103	56	the	the	DET
crl-15377	103	57	network	network	NOUN
crl-15377	103	58	as	as	ADV
crl-15377	103	59	well	well	ADV
crl-15377	103	60	as	as	ADP
crl-15377	103	61	on	on	ADP
crl-15377	103	62	-	-	PUNCT
crl-15377	103	63	site	site	NOUN
crl-15377	103	64	.	.	PUNCT
crl-15377	104	1	the	the	DET
crl-15377	104	2	remaining	remain	VERB
crl-15377	104	3	critical	critical	ADJ
crl-15377	104	4	component	component	NOUN
crl-15377	104	5	for	for	ADP
crl-15377	104	6	such	such	DET
crl-15377	104	7	a	a	DET
crl-15377	104	8	service	service	NOUN
crl-15377	104	9	is	be	AUX
crl-15377	104	10	the	the	DET
crl-15377	104	11	internet	internet	NOUN
crl-15377	104	12	call	call	NOUN
crl-15377	104	13	center	center	NOUN
crl-15377	104	14	,	,	PUNCT
crl-15377	104	15	which	which	PRON
crl-15377	104	16	integrates	integrate	VERB
crl-15377	104	17	telephone	telephone	NOUN
crl-15377	104	18	,	,	PUNCT
crl-15377	104	19	e	e	NOUN
crl-15377	104	20	-	-	NOUN
crl-15377	104	21	mail	mail	NOUN
crl-15377	104	22	,	,	PUNCT
crl-15377	104	23	chat	chat	NOUN
crl-15377	104	24	,	,	PUNCT
crl-15377	104	25	video	video	NOUN
crl-15377	104	26	,	,	PUNCT
crl-15377	104	27	and	and	CCONJ
crl-15377	104	28	other	other	ADJ
crl-15377	104	29	inputs	input	NOUN
crl-15377	104	30	into	into	ADP
crl-15377	104	31	a	a	DET
crl-15377	104	32	single	single	ADJ
crl-15377	104	33	in­	in­	NOUN
crl-15377	104	34	coming	come	VERB
crl-15377	104	35	queue	queue	NOUN
crl-15377	104	36	within	within	ADP
crl-15377	104	37	a	a	DET
crl-15377	104	38	powerful	powerful	ADJ
crl-15377	104	39	work­	work­	NOUN
crl-15377	104	40	station	station	NOUN
crl-15377	104	41	(	(	PUNCT
crl-15377	104	42	see	see	VERB
crl-15377	104	43	figure	figure	NOUN
crl-15377	104	44	1	1	NUM
crl-15377	104	45	)	)	PUNCT
crl-15377	104	46	.	.	PUNCT
crl-15377	105	1	an	an	DET
crl-15377	105	2	information	information	NOUN
crl-15377	105	3	spe­	spe­	ADJ
crl-15377	105	4	cialist	cialist	NOUN
crl-15377	105	5	can	can	AUX
crl-15377	105	6	employ	employ	VERB
crl-15377	105	7	faqs	faqs	NOUN
crl-15377	105	8	,	,	PUNCT
crl-15377	105	9	voice	voice	NOUN
crl-15377	105	10	-	-	PUNCT
crl-15377	105	11	recogni­	recogni­	NOUN
crl-15377	105	12	tion	tion	NOUN
crl-15377	105	13	database	database	NOUN
crl-15377	105	14	queries	query	NOUN
crl-15377	105	15	,	,	PUNCT
crl-15377	105	16	a	a	DET
crl-15377	105	17	ready	ready	ADJ
crl-15377	105	18	reference	reference	NOUN
crl-15377	105	19	collection	collection	NOUN
crl-15377	105	20	at	at	ADP
crl-15377	105	21	hand	hand	NOUN
crl-15377	105	22	,	,	PUNCT
crl-15377	105	23	electronic	electronic	ADJ
crl-15377	105	24	reference	reference	NOUN
crl-15377	105	25	and	and	CCONJ
crl-15377	105	26	other	other	ADJ
crl-15377	105	27	information	information	NOUN
crl-15377	105	28	resources	resource	NOUN
crl-15377	105	29	,	,	PUNCT
crl-15377	105	30	accu­	accu­	NUM
crl-15377	105	31	mulated	mulate	VERB
crl-15377	105	32	service	service	NOUN
crl-15377	105	33	histories	history	NOUN
crl-15377	105	34	within	within	ADP
crl-15377	105	35	a	a	DET
crl-15377	105	36	crm	crm	NOUN
crl-15377	105	37	system	system	NOUN
crl-15377	105	38	,	,	PUNCT
crl-15377	105	39	and	and	CCONJ
crl-15377	105	40	a	a	DET
crl-15377	105	41	variety	variety	NOUN
crl-15377	105	42	of	of	ADP
crl-15377	105	43	service	service	NOUN
crl-15377	105	44	proto­	proto­	NOUN
crl-15377	105	45	cols	col	NOUN
crl-15377	105	46	(	(	PUNCT
crl-15377	105	47	hardware	hardware	NOUN
crl-15377	105	48	,	,	PUNCT
crl-15377	105	49	software	software	NOUN
crl-15377	105	50	,	,	PUNCT
crl-15377	105	51	reference	reference	NOUN
crl-15377	105	52	)	)	PUNCT
crl-15377	105	53	in	in	ADP
crl-15377	105	54	di­	di­	PROPN
crl-15377	105	55	rectly	rectly	ADV
crl-15377	105	56	resolving	resolve	VERB
crl-15377	105	57	queries	query	NOUN
crl-15377	105	58	,	,	PUNCT
crl-15377	105	59	referring	refer	VERB
crl-15377	105	60	to	to	ADP
crl-15377	105	61	ex­	ex­	NOUN
crl-15377	105	62	perts	pert	NOUN
crl-15377	105	63	on	on	ADP
crl-15377	105	64	call	call	NOUN
crl-15377	105	65	,	,	PUNCT
crl-15377	105	66	or	or	CCONJ
crl-15377	105	67	making	make	VERB
crl-15377	105	68	appointments	appointment	NOUN
crl-15377	105	69	with	with	ADP
crl-15377	105	70	experts	expert	NOUN
crl-15377	105	71	.	.	PUNCT
crl-15377	106	1	the	the	DET
crl-15377	106	2	internet	internet	NOUN
crl-15377	106	3	call	call	NOUN
crl-15377	106	4	center	center	NOUN
crl-15377	106	5	thus	thus	ADV
crl-15377	106	6	anchors	anchor	VERB
crl-15377	106	7	an	an	DET
crl-15377	106	8	integrated	integrate	VERB
crl-15377	106	9	,	,	PUNCT
crl-15377	106	10	real	real	ADJ
crl-15377	106	11	-	-	PUNCT
crl-15377	106	12	time	time	NOUN
crl-15377	106	13	information	information	NOUN
crl-15377	106	14	ser­	ser­	NOUN
crl-15377	106	15	vice	vice	NOUN
crl-15377	106	16	for	for	ADP
crl-15377	106	17	remote	remote	ADJ
crl-15377	106	18	users	user	NOUN
crl-15377	106	19	in	in	ADP
crl-15377	106	20	much	much	ADV
crl-15377	106	21	the	the	DET
crl-15377	106	22	same	same	ADJ
crl-15377	106	23	way	way	NOUN
crl-15377	106	24	that	that	PRON
crl-15377	106	25	a	a	DET
crl-15377	106	26	library	library	NOUN
crl-15377	106	27	’s	’s	PART
crl-15377	106	28	information	information	NOUN
crl-15377	106	29	desk	desk	NOUN
crl-15377	106	30	serves	serve	VERB
crl-15377	106	31	as	as	ADP
crl-15377	106	32	the	the	DET
crl-15377	106	33	point	point	NOUN
crl-15377	106	34	of	of	ADP
crl-15377	106	35	departure	departure	NOUN
crl-15377	106	36	for	for	ADP
crl-15377	106	37	vari­	vari­	NOUN
crl-15377	106	38	ous	ous	ADJ
crl-15377	106	39	services	service	NOUN
crl-15377	106	40	at	at	ADP
crl-15377	106	41	multiple	multiple	ADJ
crl-15377	106	42	levels	level	NOUN
crl-15377	106	43	of	of	ADP
crl-15377	106	44	need	need	NOUN
crl-15377	106	45	.	.	PUNCT
crl-15377	107	1	as	as	ADP
crl-15377	107	2	the	the	DET
crl-15377	107	3	intermediate	intermediate	ADJ
crl-15377	107	4	-	-	PUNCT
crl-15377	107	5	level	level	NOUN
crl-15377	107	6	entry	entry	NOUN
crl-15377	107	7	point	point	NOUN
crl-15377	107	8	for	for	ADP
crl-15377	107	9	web	web	NOUN
crl-15377	107	10	,	,	PUNCT
crl-15377	107	11	telephone	telephone	NOUN
crl-15377	107	12	,	,	PUNCT
crl-15377	107	13	and	and	CCONJ
crl-15377	107	14	other	other	ADJ
crl-15377	107	15	remote	remote	ADJ
crl-15377	107	16	inputs	input	NOUN
crl-15377	107	17	,	,	PUNCT
crl-15377	107	18	the	the	DET
crl-15377	107	19	center	center	NOUN
crl-15377	107	20	can	can	AUX
crl-15377	107	21	operate	operate	VERB
crl-15377	107	22	around	around	ADP
crl-15377	107	23	the	the	DET
crl-15377	107	24	clock	clock	NOUN
crl-15377	107	25	to	to	PART
crl-15377	107	26	immediately	immediately	ADV
crl-15377	107	27	resolve	resolve	VERB
crl-15377	107	28	lowand	lowand	PROPN
crl-15377	107	29	interme­	interme­	PROPN
crl-15377	107	30	diate	diate	NOUN
crl-15377	107	31	-	-	PUNCT
crl-15377	107	32	level	level	NOUN
crl-15377	107	33	questions	question	NOUN
crl-15377	107	34	and	and	CCONJ
crl-15377	107	35	problems	problem	NOUN
crl-15377	107	36	while	while	SCONJ
crl-15377	107	37	facilitating	facilitate	VERB
crl-15377	107	38	access	access	NOUN
crl-15377	107	39	to	to	ADP
crl-15377	107	40	expert	expert	NOUN
crl-15377	107	41	assistance	assistance	NOUN
crl-15377	107	42	at	at	ADP
crl-15377	107	43	a	a	DET
crl-15377	107	44	later	later	ADV
crl-15377	107	45	,	,	PUNCT
crl-15377	107	46	mutually	mutually	ADV
crl-15377	107	47	convenient	convenient	ADJ
crl-15377	107	48	time.18	time.18	NOUN
crl-15377	107	49	to	to	PART
crl-15377	107	50	achieve	achieve	VERB
crl-15377	107	51	this	this	DET
crl-15377	107	52	degree	degree	NOUN
crl-15377	107	53	of	of	ADP
crl-15377	107	54	integrated	integrated	ADJ
crl-15377	107	55	information	information	NOUN
crl-15377	107	56	service	service	NOUN
crl-15377	107	57	for	for	ADP
crl-15377	107	58	remote	remote	ADJ
crl-15377	107	59	users	user	NOUN
crl-15377	107	60	,	,	PUNCT
crl-15377	107	61	the	the	DET
crl-15377	107	62	parent	parent	NOUN
crl-15377	107	63	organization	organization	NOUN
crl-15377	107	64	must	must	AUX
crl-15377	107	65	have	have	VERB
crl-15377	107	66	rich	rich	ADJ
crl-15377	107	67	ac­	ac­	PROPN
crl-15377	107	68	cess	cess	ADJ
crl-15377	107	69	to	to	ADP
crl-15377	107	70	,	,	PUNCT
crl-15377	107	71	and	and	CCONJ
crl-15377	107	72	routine	routine	ADJ
crl-15377	107	73	participation	participation	NOUN
crl-15377	107	74	of	of	ADP
crl-15377	107	75	,	,	PUNCT
crl-15377	107	76	staff	staff	NOUN
crl-15377	107	77	proficient	proficient	ADJ
crl-15377	107	78	in	in	ADP
crl-15377	107	79	automatic	automatic	ADJ
crl-15377	107	80	call	call	NOUN
crl-15377	107	81	distribution	distribution	NOUN
crl-15377	107	82	(	(	PUNCT
crl-15377	107	83	acd	acd	NOUN
crl-15377	107	84	)	)	PUNCT
crl-15377	107	85	,	,	PUNCT
crl-15377	107	86	computer	computer	NOUN
crl-15377	107	87	-	-	PUNCT
crl-15377	107	88	telephone	telephone	NOUN
crl-15377	107	89	integration	integration	NOUN
crl-15377	107	90	(	(	PUNCT
crl-15377	107	91	cti	cti	PROPN
crl-15377	107	92	)	)	PUNCT
crl-15377	107	93	,	,	PUNCT
crl-15377	107	94	crm	crm	NOUN
crl-15377	107	95	software	software	NOUN
crl-15377	107	96	,	,	PUNCT
crl-15377	107	97	and	and	CCONJ
crl-15377	107	98	internet	internet	NOUN
crl-15377	107	99	call	call	NOUN
crl-15377	107	100	center	center	NOUN
crl-15377	107	101	technologies	technology	NOUN
crl-15377	107	102	.	.	PUNCT
crl-15377	108	1	getting	get	VERB
crl-15377	108	2	from	from	ADP
crl-15377	108	3	here	here	ADV
crl-15377	108	4	to	to	ADP
crl-15377	108	5	there	there	ADV
crl-15377	108	6	:	:	PUNCT
crl-15377	108	7	beyond	beyond	ADP
crl-15377	108	8	collaboration	collaboration	NOUN
crl-15377	108	9	common	common	ADJ
crl-15377	108	10	elements	element	NOUN
crl-15377	108	11	of	of	ADP
crl-15377	108	12	on	on	ADP
crl-15377	108	13	-	-	PUNCT
crl-15377	108	14	site	site	NOUN
crl-15377	108	15	and	and	CCONJ
crl-15377	108	16	remote	remote	ADJ
crl-15377	108	17	service	service	NOUN
crl-15377	108	18	within	within	ADP
crl-15377	108	19	an	an	DET
crl-15377	108	20	integrated	integrate	VERB
crl-15377	108	21	information	information	NOUN
crl-15377	108	22	service	service	NOUN
crl-15377	108	23	environment	environment	NOUN
crl-15377	108	24	present	present	VERB
crl-15377	108	25	several	several	ADJ
crl-15377	108	26	unique	unique	ADJ
crl-15377	108	27	opportunities	opportunity	NOUN
crl-15377	108	28	.	.	PUNCT
crl-15377	109	1	tiered	tiere	VERB
crl-15377	109	2	service	service	NOUN
crl-15377	109	3	,	,	PUNCT
crl-15377	109	4	col­	col­	NOUN
crl-15377	109	5	laborative	laborative	ADJ
crl-15377	109	6	approaches	approach	NOUN
crl-15377	109	7	to	to	ADP
crl-15377	109	8	question	question	NOUN
crl-15377	109	9	/	/	SYM
crl-15377	109	10	case	case	NOUN
crl-15377	109	11	resolution	resolution	NOUN
crl-15377	109	12	regardless	regardless	ADV
crl-15377	109	13	of	of	ADP
crl-15377	109	14	mode	mode	NOUN
crl-15377	109	15	of	of	ADP
crl-15377	109	16	entry	entry	NOUN
crl-15377	109	17	,	,	PUNCT
crl-15377	109	18	a	a	DET
crl-15377	109	19	common	common	ADJ
crl-15377	109	20	set	set	NOUN
crl-15377	109	21	of	of	ADP
crl-15377	109	22	experts	expert	NOUN
crl-15377	109	23	available	available	ADJ
crl-15377	109	24	on	on	ADP
crl-15377	109	25	call	call	NOUN
crl-15377	109	26	and	and	CCONJ
crl-15377	109	27	by	by	ADP
crl-15377	109	28	appointment	appointment	NOUN
crl-15377	109	29	,	,	PUNCT
crl-15377	109	30	and	and	CCONJ
crl-15377	109	31	physical	physical	ADJ
crl-15377	109	32	and	and	CCONJ
crl-15377	109	33	electronic	electronic	ADJ
crl-15377	109	34	information	information	NOUN
crl-15377	109	35	desks	desk	NOUN
crl-15377	109	36	are	be	AUX
crl-15377	109	37	the	the	DET
crl-15377	109	38	com­	com­	PROPN
crl-15377	109	39	mon	mon	PROPN
crl-15377	109	40	elements	element	NOUN
crl-15377	109	41	.	.	PUNCT
crl-15377	110	1	these	these	PRON
crl-15377	110	2	in	in	ADP
crl-15377	110	3	turn	turn	NOUN
crl-15377	110	4	provide	provide	VERB
crl-15377	110	5	the	the	DET
crl-15377	110	6	creating	create	VERB
crl-15377	110	7	a	a	DET
crl-15377	110	8	service	service	NOUN
crl-15377	110	9	environment	environment	NOUN
crl-15377	110	10	that	that	PRON
crl-15377	110	11	fully	fully	ADV
crl-15377	110	12	meets	meet	VERB
crl-15377	110	13	the	the	DET
crl-15377	110	14	information	information	NOUN
crl-15377	110	15	service	service	NOUN
crl-15377	110	16	needs	need	NOUN
crl-15377	110	17	of	of	ADP
crl-15377	110	18	academic	academic	ADJ
crl-15377	110	19	library	library	NOUN
crl-15377	110	20	users	user	NOUN
crl-15377	110	21	has	have	AUX
crl-15377	110	22	not	not	PART
crl-15377	110	23	been	be	AUX
crl-15377	110	24	easy	easy	ADJ
crl-15377	110	25	so	so	ADV
crl-15377	110	26	far	far	ADV
crl-15377	110	27	and	and	CCONJ
crl-15377	110	28	likely	likely	ADV
crl-15377	110	29	will	will	AUX
crl-15377	110	30	not	not	PART
crl-15377	110	31	be	be	AUX
crl-15377	110	32	any	any	PRON
crl-15377	110	33	easier	easy	ADJ
crl-15377	110	34	here	here	ADV
crl-15377	110	35	on	on	ADP
crl-15377	110	36	out	out	ADP
crl-15377	110	37	.	.	PUNCT
crl-15377	111	1	by	by	ADP
crl-15377	111	2	definition	definition	NOUN
crl-15377	111	3	,	,	PUNCT
crl-15377	111	4	transformation	transformation	NOUN
crl-15377	111	5	almost	almost	ADV
crl-15377	111	6	never	never	ADV
crl-15377	111	7	is	be	AUX
crl-15377	111	8	.	.	PUNCT
crl-15377	112	1	opportunities	opportunity	NOUN
crl-15377	112	2	of	of	ADP
crl-15377	112	3	common	common	ADJ
crl-15377	112	4	hiring	hiring	NOUN
crl-15377	112	5	and	and	CCONJ
crl-15377	112	6	training	training	NOUN
crl-15377	112	7	programs	program	NOUN
crl-15377	112	8	,	,	PUNCT
crl-15377	112	9	cross	cross	ADJ
crl-15377	112	10	-	-	NOUN
crl-15377	112	11	training	training	NOUN
crl-15377	112	12	and	and	CCONJ
crl-15377	112	13	fa­	fa­	VERB
crl-15377	112	14	miliarization	miliarization	NOUN
crl-15377	112	15	among	among	ADP
crl-15377	112	16	experts	expert	NOUN
crl-15377	112	17	,	,	PUNCT
crl-15377	112	18	and	and	CCONJ
crl-15377	112	19	econo­	econo­	NUM
crl-15377	112	20	mies	mie	NOUN
crl-15377	112	21	of	of	ADP
crl-15377	112	22	scale	scale	NOUN
crl-15377	112	23	that	that	PRON
crl-15377	112	24	allow	allow	VERB
crl-15377	112	25	increased	increase	VERB
crl-15377	112	26	flex­	flex­	NOUN
crl-15377	112	27	ibility	ibility	NOUN
crl-15377	112	28	in	in	ADP
crl-15377	112	29	the	the	DET
crl-15377	112	30	allocation	allocation	NOUN
crl-15377	112	31	of	of	ADP
crl-15377	112	32	resources	resource	NOUN
crl-15377	112	33	for	for	ADP
crl-15377	112	34	the	the	DET
crl-15377	112	35	greater	great	ADJ
crl-15377	112	36	and	and	CCONJ
crl-15377	112	37	long	long	ADJ
crl-15377	112	38	-	-	PUNCT
crl-15377	112	39	term	term	NOUN
crl-15377	112	40	good	good	NOUN
crl-15377	112	41	.	.	PUNCT
crl-15377	113	1	a	a	DET
crl-15377	113	2	byproduct	byproduct	NOUN
crl-15377	113	3	of	of	ADP
crl-15377	113	4	these	these	DET
crl-15377	113	5	synergies	synergy	NOUN
crl-15377	113	6	,	,	PUNCT
crl-15377	113	7	and	and	CCONJ
crl-15377	113	8	the	the	DET
crl-15377	113	9	rou­	rou­	PROPN
crl-15377	113	10	tine	tine	NOUN
crl-15377	113	11	interaction	interaction	NOUN
crl-15377	113	12	of	of	ADP
crl-15377	113	13	librarians	librarian	NOUN
crl-15377	113	14	and	and	CCONJ
crl-15377	113	15	tech­	tech­	VERB
crl-15377	113	16	nologists	nologist	NOUN
crl-15377	113	17	,	,	PUNCT
crl-15377	113	18	should	should	AUX
crl-15377	113	19	be	be	AUX
crl-15377	113	20	the	the	DET
crl-15377	113	21	ability	ability	NOUN
crl-15377	113	22	to	to	PART
crl-15377	113	23	make	make	VERB
crl-15377	113	24	more	more	ADJ
crl-15377	113	25	substantial	substantial	ADJ
crl-15377	113	26	investments	investment	NOUN
crl-15377	113	27	in	in	ADP
crl-15377	113	28	research	research	NOUN
crl-15377	113	29	and	and	CCONJ
crl-15377	113	30	development	development	NOUN
crl-15377	113	31	of	of	ADP
crl-15377	113	32	new	new	ADJ
crl-15377	113	33	services	service	NOUN
crl-15377	113	34	and	and	CCONJ
crl-15377	113	35	technologies	technology	NOUN
crl-15377	113	36	for	for	ADP
crl-15377	113	37	the	the	DET
crl-15377	113	38	ultimate	ultimate	ADJ
crl-15377	113	39	benefit	benefit	NOUN
crl-15377	113	40	of	of	ADP
crl-15377	113	41	all	all	DET
crl-15377	113	42	users.19	users.19	NOUN
crl-15377	113	43	in	in	ADP
crl-15377	113	44	addition	addition	NOUN
crl-15377	113	45	,	,	PUNCT
crl-15377	113	46	new	new	ADJ
crl-15377	113	47	career	career	NOUN
crl-15377	113	48	paths	path	NOUN
crl-15377	113	49	become	become	VERB
crl-15377	113	50	available	available	ADJ
crl-15377	113	51	for	for	ADP
crl-15377	113	52	paraprofessionals	paraprofessional	NOUN
crl-15377	113	53	and	and	CCONJ
crl-15377	113	54	professionals	professional	NOUN
crl-15377	113	55	alike	alike	ADV
crl-15377	113	56	.	.	PUNCT
crl-15377	114	1	in	in	ADP
crl-15377	114	2	this	this	DET
crl-15377	114	3	integrated	integrate	VERB
crl-15377	114	4	service	service	NOUN
crl-15377	114	5	environment	environment	NOUN
crl-15377	114	6	for	for	ADP
crl-15377	114	7	both	both	PRON
crl-15377	114	8	on	on	ADP
crl-15377	114	9	-	-	PUNCT
crl-15377	114	10	site	site	NOUN
crl-15377	114	11	and	and	CCONJ
crl-15377	114	12	remote	remote	ADJ
crl-15377	114	13	users	user	NOUN
crl-15377	114	14	,	,	PUNCT
crl-15377	114	15	our	our	PRON
crl-15377	114	16	enduring	endure	VERB
crl-15377	114	17	service	service	NOUN
crl-15377	114	18	values	value	NOUN
crl-15377	114	19	can	can	AUX
crl-15377	114	20	be	be	AUX
crl-15377	114	21	reinter­	reinter­	VERB
crl-15377	114	22	preted	prete	VERB
crl-15377	114	23	and	and	CCONJ
crl-15377	114	24	sustained	sustain	VERB
crl-15377	114	25	in	in	ADP
crl-15377	114	26	meaningful	meaningful	ADJ
crl-15377	114	27	ways	way	NOUN
crl-15377	114	28	by	by	ADP
crl-15377	114	29	promoting	promote	VERB
crl-15377	114	30	user	user	NOUN
crl-15377	114	31	satisfaction	satisfaction	NOUN
crl-15377	114	32	that	that	PRON
crl-15377	114	33	derives	derive	VERB
crl-15377	114	34	from	from	ADP
crl-15377	114	35	personal	personal	ADJ
crl-15377	114	36	contact	contact	NOUN
crl-15377	114	37	and	and	CCONJ
crl-15377	114	38	by	by	ADP
crl-15377	114	39	in­	in­	PROPN
crl-15377	114	40	creasing	crease	VERB
crl-15377	114	41	the	the	DET
crl-15377	114	42	ability	ability	NOUN
crl-15377	114	43	to	to	PART
crl-15377	114	44	verify	verify	VERB
crl-15377	114	45	customer	customer	NOUN
crl-15377	114	46	satisfaction	satisfaction	NOUN
crl-15377	114	47	in	in	ADP
crl-15377	114	48	arenas	arena	NOUN
crl-15377	114	49	not	not	PART
crl-15377	114	50	currently	currently	ADV
crl-15377	114	51	moni­	moni­	NUM
crl-15377	114	52	tored	tore	VERB
crl-15377	114	53	well	well	ADV
crl-15377	114	54	.	.	PUNCT
crl-15377	115	1	as	as	SCONJ
crl-15377	115	2	the	the	DET
crl-15377	115	3	ability	ability	NOUN
crl-15377	115	4	to	to	PART
crl-15377	115	5	support	support	VERB
crl-15377	115	6	all	all	DET
crl-15377	115	7	users	user	NOUN
crl-15377	115	8	’	'	PUNCT
crl-15377	115	9	information	information	NOUN
crl-15377	115	10	-	-	PUNCT
crl-15377	115	11	seeking	seek	VERB
crl-15377	115	12	needs	need	VERB
crl-15377	115	13	in­	in­	NOUN
crl-15377	115	14	creases	crease	NOUN
crl-15377	115	15	,	,	PUNCT
crl-15377	115	16	including	include	VERB
crl-15377	115	17	technology	technology	NOUN
crl-15377	115	18	support	support	NOUN
crl-15377	115	19	,	,	PUNCT
crl-15377	115	20	these	these	DET
crl-15377	115	21	services	service	NOUN
crl-15377	115	22	and	and	CCONJ
crl-15377	115	23	service	service	NOUN
crl-15377	115	24	values	value	NOUN
crl-15377	115	25	are	be	AUX
crl-15377	115	26	bet­	bet­	PROPN
crl-15377	115	27	ter	ter	NOUN
crl-15377	115	28	represented	represent	VERB
crl-15377	115	29	within	within	ADP
crl-15377	115	30	distance	distance	NOUN
crl-15377	115	31	and	and	CCONJ
crl-15377	115	32	dis­	dis­	NOUN
crl-15377	115	33	http	http	NOUN
crl-15377	115	34	:	:	PUNCT
crl-15377	115	35	users.19	users.19	NOUN
crl-15377	115	36	‘	'	PUNCT
crl-15377	115	37	shaking	shake	VERB
crl-15377	115	38	the	the	DET
crl-15377	115	39	conceptual	conceptual	ADJ
crl-15377	115	40	foundations	foundation	NOUN
crl-15377	115	41	,	,	PUNCT
crl-15377	115	42	’	'	PUNCT
crl-15377	115	43	too	too	ADV
crl-15377	115	44	309	309	NUM
crl-15377	115	45	tributed	tributed	ADJ
crl-15377	115	46	learning	learning	NOUN
crl-15377	115	47	environments	environment	NOUN
crl-15377	115	48	.	.	PUNCT
crl-15377	116	1	an	an	DET
crl-15377	116	2	en­	en­	NOUN
crl-15377	116	3	hanced	hance	VERB
crl-15377	116	4	ability	ability	NOUN
crl-15377	116	5	to	to	PART
crl-15377	116	6	collaborate	collaborate	VERB
crl-15377	116	7	with	with	ADP
crl-15377	116	8	other	other	ADJ
crl-15377	116	9	information	information	NOUN
crl-15377	116	10	service	service	NOUN
crl-15377	116	11	providers	provider	NOUN
crl-15377	116	12	to	to	PART
crl-15377	116	13	deliver	deliver	VERB
crl-15377	116	14	services	service	NOUN
crl-15377	116	15	through	through	ADP
crl-15377	116	16	the	the	DET
crl-15377	116	17	network	network	NOUN
crl-15377	116	18	is	be	AUX
crl-15377	116	19	yet	yet	ADV
crl-15377	116	20	an­	an­	VERB
crl-15377	116	21	other	other	ADJ
crl-15377	116	22	collateral	collateral	ADJ
crl-15377	116	23	benefit.20	benefit.20	NOUN
crl-15377	116	24	within	within	ADP
crl-15377	116	25	so	so	ADV
crl-15377	116	26	dynamic	dynamic	ADJ
crl-15377	116	27	and	and	CCONJ
crl-15377	116	28	challenging	challenge	VERB
crl-15377	116	29	an	an	DET
crl-15377	116	30	environment	environment	NOUN
crl-15377	116	31	,	,	PUNCT
crl-15377	116	32	a	a	DET
crl-15377	116	33	premium	premium	NOUN
crl-15377	116	34	must	must	AUX
crl-15377	116	35	be	be	AUX
crl-15377	116	36	placed	place	VERB
crl-15377	116	37	on	on	ADP
crl-15377	116	38	development	development	NOUN
crl-15377	116	39	of	of	ADP
crl-15377	116	40	web	web	NOUN
crl-15377	116	41	-	-	PUNCT
crl-15377	116	42	based	base	VERB
crl-15377	116	43	gateways	gateway	NOUN
crl-15377	116	44	and	and	CCONJ
crl-15377	116	45	other	other	ADJ
crl-15377	116	46	electronic	electronic	ADJ
crl-15377	116	47	resources	resource	NOUN
crl-15377	116	48	,	,	PUNCT
crl-15377	116	49	collabo­	collabo­	ADJ
crl-15377	116	50	ration	ration	NOUN
crl-15377	116	51	,	,	PUNCT
crl-15377	116	52	research	research	NOUN
crl-15377	116	53	and	and	CCONJ
crl-15377	116	54	development	development	NOUN
crl-15377	116	55	,	,	PUNCT
crl-15377	116	56	and	and	CCONJ
crl-15377	116	57	alternative	alternative	ADJ
crl-15377	116	58	physical	physical	ADJ
crl-15377	116	59	locations	location	NOUN
crl-15377	116	60	.	.	PUNCT
crl-15377	117	1	librarians	librarian	NOUN
crl-15377	117	2	can	can	AUX
crl-15377	117	3	—	—	PUNCT
crl-15377	117	4	and	and	CCONJ
crl-15377	117	5	indeed	indeed	ADV
crl-15377	117	6	must	must	AUX
crl-15377	117	7	—	—	PUNCT
crl-15377	117	8	explore	explore	VERB
crl-15377	117	9	the	the	DET
crl-15377	117	10	new	new	ADJ
crl-15377	117	11	roles	role	NOUN
crl-15377	117	12	that	that	PRON
crl-15377	117	13	have	have	AUX
crl-15377	117	14	been	be	AUX
crl-15377	117	15	forecast	forecast	VERB
crl-15377	117	16	for	for	ADP
crl-15377	117	17	us	we	PRON
crl-15377	117	18	for	for	ADP
crl-15377	117	19	many	many	ADJ
crl-15377	117	20	years	year	NOUN
crl-15377	117	21	now	now	ADV
crl-15377	117	22	.	.	PUNCT
crl-15377	118	1	generally	generally	ADV
crl-15377	118	2	speaking	speak	VERB
crl-15377	118	3	,	,	PUNCT
crl-15377	118	4	these	these	DET
crl-15377	118	5	new	new	ADJ
crl-15377	118	6	roles	role	NOUN
crl-15377	118	7	must	must	AUX
crl-15377	118	8	include	include	VERB
crl-15377	118	9	the	the	DET
crl-15377	118	10	:	:	PUNCT
crl-15377	118	11	•	•	PROPN
crl-15377	118	12	integrator	integrator	NOUN
crl-15377	118	13	,	,	PUNCT
crl-15377	118	14	who	who	PRON
crl-15377	118	15	balances	balance	VERB
crl-15377	118	16	current	current	ADJ
crl-15377	118	17	ex­	ex­	NOUN
crl-15377	118	18	pectations	pectation	NOUN
crl-15377	118	19	for	for	ADP
crl-15377	118	20	on	on	ADP
crl-15377	118	21	-	-	PUNCT
crl-15377	118	22	site	site	NOUN
crl-15377	118	23	service	service	NOUN
crl-15377	118	24	with	with	ADP
crl-15377	118	25	emerg­	emerg­	DET
crl-15377	118	26	ing	ing	ADJ
crl-15377	118	27	demand	demand	NOUN
crl-15377	118	28	for	for	ADP
crl-15377	118	29	network	network	NOUN
crl-15377	118	30	-	-	PUNCT
crl-15377	118	31	based	base	VERB
crl-15377	118	32	services	service	NOUN
crl-15377	118	33	;	;	PUNCT
crl-15377	118	34	•	•	ADJ
crl-15377	118	35	collaborator	collaborator	NOUN
crl-15377	118	36	,	,	PUNCT
crl-15377	118	37	who	who	PRON
crl-15377	118	38	transcends	transcend	VERB
crl-15377	118	39	ad­	ad­	ADJ
crl-15377	118	40	ministrative	ministrative	ADJ
crl-15377	118	41	lines	line	NOUN
crl-15377	118	42	and	and	CCONJ
crl-15377	118	43	works	work	VERB
crl-15377	118	44	effectively	effectively	ADV
crl-15377	118	45	with	with	ADP
crl-15377	118	46	others	other	NOUN
crl-15377	118	47	from	from	ADP
crl-15377	118	48	and	and	CCONJ
crl-15377	118	49	within	within	ADP
crl-15377	118	50	other	other	ADJ
crl-15377	118	51	orga­	orga­	ADJ
crl-15377	118	52	nizational	nizational	ADJ
crl-15377	118	53	cultures	culture	NOUN
crl-15377	118	54	;	;	PUNCT
crl-15377	118	55	•	•	PROPN
crl-15377	118	56	colleague	colleague	NOUN
crl-15377	118	57	,	,	PUNCT
crl-15377	118	58	who	who	PRON
crl-15377	118	59	resides	reside	VERB
crl-15377	118	60	in	in	ADP
crl-15377	118	61	an	an	DET
crl-15377	118	62	aca­	aca­	NOUN
crl-15377	118	63	demic	demic	ADJ
crl-15377	118	64	user	user	NOUN
crl-15377	118	65	community	community	NOUN
crl-15377	118	66	(	(	PUNCT
crl-15377	118	67	virtually	virtually	ADV
crl-15377	118	68	or	or	CCONJ
crl-15377	118	69	physically	physically	ADV
crl-15377	118	70	)	)	PUNCT
crl-15377	118	71	and	and	CCONJ
crl-15377	118	72	participates	participate	VERB
crl-15377	118	73	in	in	ADP
crl-15377	118	74	its	its	PRON
crl-15377	118	75	cre­	cre­	PROPN
crl-15377	118	76	ation	ation	NOUN
crl-15377	118	77	,	,	PUNCT
crl-15377	118	78	management	management	NOUN
crl-15377	118	79	,	,	PUNCT
crl-15377	118	80	and	and	CCONJ
crl-15377	118	81	distribution	distribution	NOUN
crl-15377	118	82	of	of	ADP
crl-15377	118	83	information	information	NOUN
crl-15377	118	84	and	and	CCONJ
crl-15377	118	85	knowledge	knowledge	NOUN
crl-15377	118	86	;	;	PUNCT
crl-15377	118	87	•	•	VERB
crl-15377	118	88	“	"	PUNCT
crl-15377	118	89	access	access	NOUN
crl-15377	118	90	engineer	engineer	NOUN
crl-15377	118	91	,	,	PUNCT
crl-15377	118	92	”	"	PUNCT
crl-15377	118	93	who	who	PRON
crl-15377	118	94	develops	develop	VERB
crl-15377	118	95	gateways	gateway	NOUN
crl-15377	118	96	,	,	PUNCT
crl-15377	118	97	leads	lead	VERB
crl-15377	118	98	research	research	NOUN
crl-15377	118	99	and	and	CCONJ
crl-15377	118	100	develop­	develop­	NOUN
crl-15377	118	101	ment	ment	NOUN
crl-15377	118	102	projects	project	NOUN
crl-15377	118	103	,	,	PUNCT
crl-15377	118	104	designs	design	VERB
crl-15377	118	105	search	search	NOUN
crl-15377	118	106	engines	engine	NOUN
crl-15377	118	107	,	,	PUNCT
crl-15377	118	108	and	and	CCONJ
crl-15377	118	109	re	re	NOUN
crl-15377	118	110	-	-	NOUN
crl-15377	118	111	purposes	purpose	NOUN
crl-15377	118	112	intelligent	intelligent	ADJ
crl-15377	118	113	agents;21	agents;21	PROPN
crl-15377	118	114	•	•	PROPN
crl-15377	118	115	leader	leader	NOUN
crl-15377	118	116	,	,	PUNCT
crl-15377	118	117	who	who	PRON
crl-15377	118	118	facilitates	facilitate	VERB
crl-15377	118	119	change	change	NOUN
crl-15377	118	120	by	by	ADP
crl-15377	118	121	bringing	bring	VERB
crl-15377	118	122	people	people	NOUN
crl-15377	118	123	and	and	CCONJ
crl-15377	118	124	resources	resource	NOUN
crl-15377	118	125	together	together	ADV
crl-15377	118	126	in	in	ADP
crl-15377	118	127	innovative	innovative	ADJ
crl-15377	118	128	and	and	CCONJ
crl-15377	118	129	productive	productive	ADJ
crl-15377	118	130	ways	way	NOUN
crl-15377	118	131	.	.	PUNCT
crl-15377	119	1	equally	equally	ADV
crl-15377	119	2	important	important	ADJ
crl-15377	119	3	is	be	AUX
crl-15377	119	4	the	the	DET
crl-15377	119	5	nature	nature	NOUN
crl-15377	119	6	of	of	ADP
crl-15377	119	7	the	the	DET
crl-15377	119	8	parent	parent	NOUN
crl-15377	119	9	organization	organization	NOUN
crl-15377	119	10	in	in	ADP
crl-15377	119	11	which	which	PRON
crl-15377	119	12	the	the	DET
crl-15377	119	13	inte­	inte­	PROPN
crl-15377	119	14	grated	grated	ADJ
crl-15377	119	15	information	information	NOUN
crl-15377	119	16	service	service	NOUN
crl-15377	119	17	and	and	CCONJ
crl-15377	119	18	librarians	librarian	NOUN
crl-15377	119	19	in	in	ADP
crl-15377	119	20	these	these	DET
crl-15377	119	21	new	new	ADJ
crl-15377	119	22	roles	role	NOUN
crl-15377	119	23	are	be	AUX
crl-15377	119	24	expected	expect	VERB
crl-15377	119	25	to	to	PART
crl-15377	119	26	pros­	pros­	VERB
crl-15377	119	27	per	per	ADP
crl-15377	119	28	.	.	PUNCT
crl-15377	120	1	the	the	DET
crl-15377	120	2	need	need	NOUN
crl-15377	120	3	for	for	ADP
crl-15377	120	4	integrated	integrate	VERB
crl-15377	120	5	,	,	PUNCT
crl-15377	120	6	tiered	tiere	VERB
crl-15377	120	7	ser­	ser­	NOUN
crl-15377	120	8	vice	vice	NOUN
crl-15377	120	9	both	both	CCONJ
crl-15377	120	10	on	on	ADP
crl-15377	120	11	-	-	PUNCT
crl-15377	120	12	site	site	NOUN
crl-15377	120	13	and	and	CCONJ
crl-15377	120	14	remote	remote	ADJ
crl-15377	120	15	;	;	PUNCT
crl-15377	120	16	combined	combined	ADJ
crl-15377	120	17	hiring	hiring	NOUN
crl-15377	120	18	,	,	PUNCT
crl-15377	120	19	training	training	NOUN
crl-15377	120	20	,	,	PUNCT
crl-15377	120	21	and	and	CCONJ
crl-15377	120	22	evaluation	evaluation	NOUN
crl-15377	120	23	of	of	ADP
crl-15377	120	24	em­	em­	NOUN
crl-15377	120	25	ployees	ployee	NOUN
crl-15377	120	26	;	;	PUNCT
crl-15377	120	27	a	a	DET
crl-15377	120	28	cadre	cadre	NOUN
crl-15377	120	29	of	of	ADP
crl-15377	120	30	experts	expert	NOUN
crl-15377	120	31	that	that	PRON
crl-15377	120	32	includes	include	VERB
crl-15377	120	33	both	both	DET
crl-15377	120	34	librarians	librarian	NOUN
crl-15377	120	35	and	and	CCONJ
crl-15377	120	36	technologists	technologist	NOUN
crl-15377	120	37	;	;	PUNCT
crl-15377	120	38	and	and	CCONJ
crl-15377	120	39	the	the	DET
crl-15377	120	40	deployment	deployment	NOUN
crl-15377	120	41	and	and	CCONJ
crl-15377	120	42	ongoing	ongoing	ADJ
crl-15377	120	43	support	support	NOUN
crl-15377	120	44	of	of	ADP
crl-15377	120	45	acd	acd	PROPN
crl-15377	120	46	,	,	PUNCT
crl-15377	120	47	cti	cti	PROPN
crl-15377	120	48	,	,	PUNCT
crl-15377	120	49	crm	crm	NOUN
crl-15377	120	50	software	software	NOUN
crl-15377	120	51	,	,	PUNCT
crl-15377	120	52	and	and	CCONJ
crl-15377	120	53	internet	internet	NOUN
crl-15377	120	54	call	call	NOUN
crl-15377	120	55	center	center	NOUN
crl-15377	120	56	technologies	technology	NOUN
crl-15377	120	57	suggests	suggest	VERB
crl-15377	120	58	the	the	DET
crl-15377	120	59	need	need	NOUN
crl-15377	120	60	for	for	ADP
crl-15377	120	61	an	an	DET
crl-15377	120	62	organization	organization	NOUN
crl-15377	120	63	that	that	PRON
crl-15377	120	64	brings	bring	VERB
crl-15377	120	65	li­	li­	NOUN
crl-15377	120	66	braries	brarie	NOUN
crl-15377	120	67	,	,	PUNCT
crl-15377	120	68	computing	computing	NOUN
crl-15377	120	69	,	,	PUNCT
crl-15377	120	70	and	and	CCONJ
crl-15377	120	71	telecommunica­	telecommunica­	PROPN
crl-15377	120	72	tions	tion	NOUN
crl-15377	120	73	more	more	ADV
crl-15377	120	74	closely	closely	ADV
crl-15377	120	75	together	together	ADV
crl-15377	120	76	than	than	ADP
crl-15377	120	77	ever	ever	ADV
crl-15377	120	78	before	before	ADV
crl-15377	120	79	.	.	PUNCT
crl-15377	121	1	carried	carry	VERB
crl-15377	121	2	to	to	ADP
crl-15377	121	3	their	their	PRON
crl-15377	121	4	logical	logical	ADJ
crl-15377	121	5	conclu­	conclu­	PROPN
crl-15377	121	6	sion	sion	NOUN
crl-15377	121	7	,	,	PUNCT
crl-15377	121	8	these	these	PRON
crl-15377	121	9	needs	need	NOUN
crl-15377	121	10	mean	mean	VERB
crl-15377	121	11	a	a	DET
crl-15377	121	12	different	different	ADJ
crl-15377	121	13	kind	kind	NOUN
crl-15377	121	14	of	of	ADP
crl-15377	121	15	organization	organization	NOUN
crl-15377	121	16	that	that	PRON
crl-15377	121	17	embraces	embrace	VERB
crl-15377	121	18	new	new	ADJ
crl-15377	121	19	and	and	CCONJ
crl-15377	121	20	broader	broad	ADJ
crl-15377	121	21	definitions	definition	NOUN
crl-15377	121	22	of	of	ADP
crl-15377	121	23	library	library	NOUN
crl-15377	121	24	,	,	PUNCT
crl-15377	121	25	just	just	ADV
crl-15377	121	26	as	as	SCONJ
crl-15377	121	27	tra­	tra­	ADJ
crl-15377	121	28	ditional	ditional	ADJ
crl-15377	121	29	notions	notion	NOUN
crl-15377	121	30	of	of	ADP
crl-15377	121	31	reference	reference	NOUN
crl-15377	121	32	service	service	NOUN
crl-15377	121	33	are	be	AUX
crl-15377	121	34	recast	recast	VERB
crl-15377	121	35	as	as	ADP
crl-15377	121	36	a	a	DET
crl-15377	121	37	broader	broad	ADJ
crl-15377	121	38	and	and	CCONJ
crl-15377	121	39	more	more	ADV
crl-15377	121	40	relevant	relevant	ADJ
crl-15377	121	41	information	information	NOUN
crl-15377	121	42	service	service	NOUN
crl-15377	121	43	.	.	PUNCT
crl-15377	122	1	how	how	SCONJ
crl-15377	122	2	difficult	difficult	ADJ
crl-15377	122	3	is	be	AUX
crl-15377	122	4	it	it	PRON
crl-15377	122	5	under	under	ADP
crl-15377	122	6	the	the	DET
crl-15377	122	7	current	current	ADJ
crl-15377	122	8	circumstance	circumstance	NOUN
crl-15377	122	9	to	to	PART
crl-15377	122	10	imag­	imag­	VERB
crl-15377	122	11	ine	ine	VERB
crl-15377	122	12	customized	customize	VERB
crl-15377	122	13	electronic	electronic	ADJ
crl-15377	122	14	intelligent	intelligent	ADJ
crl-15377	122	15	agents	agent	NOUN
crl-15377	122	16	at	at	ADP
crl-15377	122	17	the	the	DET
crl-15377	122	18	service	service	NOUN
crl-15377	122	19	of	of	ADP
crl-15377	122	20	users	user	NOUN
crl-15377	122	21	and	and	CCONJ
crl-15377	122	22	service	service	NOUN
crl-15377	122	23	providers	provider	NOUN
crl-15377	122	24	alike	alike	ADV
crl-15377	122	25	?	?	PUNCT
crl-15377	123	1	how	how	SCONJ
crl-15377	123	2	difficult	difficult	ADJ
crl-15377	123	3	is	be	AUX
crl-15377	123	4	it	it	PRON
crl-15377	123	5	to	to	PART
crl-15377	123	6	imagine	imagine	VERB
crl-15377	123	7	such	such	ADJ
crl-15377	123	8	agents	agent	NOUN
crl-15377	123	9	arising	arise	VERB
crl-15377	123	10	out	out	ADP
crl-15377	123	11	of	of	ADP
crl-15377	123	12	the	the	DET
crl-15377	123	13	work	work	NOUN
crl-15377	123	14	of	of	ADP
crl-15377	123	15	librarians	librarian	NOUN
crl-15377	123	16	and	and	CCONJ
crl-15377	123	17	technologists	technologist	NOUN
crl-15377	123	18	af­	af­	PROPN
crl-15377	123	19	ter	ter	X
crl-15377	123	20	collaborating	collaborate	VERB
crl-15377	123	21	closely	closely	ADV
crl-15377	123	22	for	for	ADP
crl-15377	123	23	an	an	DET
crl-15377	123	24	extended	extended	ADJ
crl-15377	123	25	period	period	NOUN
crl-15377	123	26	of	of	ADP
crl-15377	123	27	time	time	NOUN
crl-15377	123	28	while	while	SCONJ
crl-15377	123	29	designing	design	VERB
crl-15377	123	30	and	and	CCONJ
crl-15377	123	31	de­	de­	VERB
crl-15377	123	32	livering	livere	VERB
crl-15377	123	33	the	the	DET
crl-15377	123	34	next	next	ADJ
crl-15377	123	35	generation	generation	NOUN
crl-15377	123	36	of	of	ADP
crl-15377	123	37	informa­	informa­	PROPN
crl-15377	123	38	tion	tion	NOUN
crl-15377	123	39	service	service	NOUN
crl-15377	123	40	?	?	PUNCT
crl-15377	124	1	as	as	SCONJ
crl-15377	124	2	warren	warren	PROPN
crl-15377	124	3	bennis	bennis	PROPN
crl-15377	124	4	observed	observe	VERB
crl-15377	124	5	,	,	PUNCT
crl-15377	124	6	“	"	PUNCT
crl-15377	124	7	all	all	PRON
crl-15377	124	8	of	of	ADP
crl-15377	124	9	us	we	PRON
crl-15377	124	10	are	be	AUX
crl-15377	124	11	smarter	smart	ADJ
crl-15377	124	12	than	than	ADP
crl-15377	124	13	any	any	PRON
crl-15377	124	14	of	of	ADP
crl-15377	124	15	us	we	PRON
crl-15377	124	16	.	.	PUNCT
crl-15377	124	17	”22	”22	PROPN
crl-15377	125	1	librarians	librarians	PROPN
crl-15377	125	2	need	need	VERB
crl-15377	125	3	technologists	technologist	NOUN
crl-15377	125	4	,	,	PUNCT
crl-15377	125	5	and	and	CCONJ
crl-15377	125	6	vice	vice	NOUN
crl-15377	125	7	versa	versa	ADV
crl-15377	125	8	.	.	PUNCT
crl-15377	126	1	they	they	PRON
crl-15377	126	2	need	need	VERB
crl-15377	126	3	each	each	DET
crl-15377	126	4	other	other	ADJ
crl-15377	126	5	for	for	ADP
crl-15377	126	6	combined	combined	ADJ
crl-15377	126	7	strategic	strategic	ADJ
crl-15377	126	8	planning	planning	NOUN
crl-15377	126	9	,	,	PUNCT
crl-15377	126	10	joint	joint	ADJ
crl-15377	126	11	research	research	NOUN
crl-15377	126	12	and	and	CCONJ
crl-15377	126	13	de­	de­	ADJ
crl-15377	126	14	velopment	velopment	ADJ
crl-15377	126	15	projects	project	NOUN
crl-15377	126	16	,	,	PUNCT
crl-15377	126	17	the	the	DET
crl-15377	126	18	technology	technology	NOUN
crl-15377	126	19	lead­	lead­	PROPN
crl-15377	126	20	ership	ership	NOUN
crl-15377	126	21	now	now	ADV
crl-15377	126	22	expected	expect	VERB
crl-15377	126	23	of	of	ADP
crl-15377	126	24	all	all	DET
crl-15377	126	25	information	information	NOUN
crl-15377	126	26	agencies	agency	NOUN
crl-15377	126	27	,	,	PUNCT
crl-15377	126	28	the	the	DET
crl-15377	126	29	development	development	NOUN
crl-15377	126	30	of	of	ADP
crl-15377	126	31	unified	unified	ADJ
crl-15377	126	32	ser­	ser­	NOUN
crl-15377	126	33	vice	vice	NOUN
crl-15377	126	34	interfaces	interface	NOUN
crl-15377	126	35	,	,	PUNCT
crl-15377	126	36	increased	increase	VERB
crl-15377	126	37	capacity	capacity	NOUN
crl-15377	126	38	to	to	PART
crl-15377	126	39	raise	raise	VERB
crl-15377	126	40	funds	fund	NOUN
crl-15377	126	41	,	,	PUNCT
crl-15377	126	42	and	and	CCONJ
crl-15377	126	43	additional	additional	ADJ
crl-15377	126	44	budget	budget	NOUN
crl-15377	126	45	flexibility	flexibility	NOUN
crl-15377	126	46	and	and	CCONJ
crl-15377	126	47	leverage	leverage	NOUN
crl-15377	126	48	.	.	PUNCT
crl-15377	127	1	any	any	DET
crl-15377	127	2	number	number	NOUN
crl-15377	127	3	of	of	ADP
crl-15377	127	4	models	model	NOUN
crl-15377	127	5	ex­	ex­	NOUN
crl-15377	127	6	ists	ist	NOUN
crl-15377	127	7	for	for	ADP
crl-15377	127	8	integration	integration	NOUN
crl-15377	127	9	of	of	ADP
crl-15377	127	10	libraries	library	NOUN
crl-15377	127	11	and	and	CCONJ
crl-15377	127	12	comput­	comput­	ADJ
crl-15377	127	13	ing	ing	NOUN
crl-15377	127	14	.	.	PUNCT
crl-15377	128	1	california	california	PROPN
crl-15377	128	2	lutheran	lutheran	PROPN
crl-15377	128	3	university	university	PROPN
crl-15377	128	4	has	have	AUX
crl-15377	128	5	successfully	successfully	ADV
crl-15377	128	6	undertaken	undertake	VERB
crl-15377	128	7	one	one	NUM
crl-15377	128	8	of	of	ADP
crl-15377	128	9	the	the	DET
crl-15377	128	10	purer	purer	NOUN
crl-15377	128	11	forms	form	NOUN
crl-15377	128	12	of	of	ADP
crl-15377	128	13	integration	integration	NOUN
crl-15377	128	14	that	that	PRON
crl-15377	128	15	began	begin	VERB
crl-15377	128	16	with	with	ADP
crl-15377	128	17	con­	con­	PROPN
crl-15377	128	18	siderable	siderable	PROPN
crl-15377	128	19	preplanning	preplanning	NOUN
crl-15377	128	20	and	and	CCONJ
crl-15377	128	21	redesign	redesign	NOUN
crl-15377	128	22	of	of	ADP
crl-15377	128	23	jobs	job	NOUN
crl-15377	128	24	,	,	PUNCT
crl-15377	128	25	organization	organization	NOUN
crl-15377	128	26	structure	structure	NOUN
crl-15377	128	27	,	,	PUNCT
crl-15377	128	28	and	and	CCONJ
crl-15377	128	29	processes.23	processes.23	VERB
crl-15377	128	30	the	the	DET
crl-15377	128	31	university	university	PROPN
crl-15377	128	32	of	of	ADP
crl-15377	128	33	southern	southern	PROPN
crl-15377	128	34	california	california	PROPN
crl-15377	128	35	re­	re­	PROPN
crl-15377	128	36	cently	cently	ADV
crl-15377	128	37	initiated	initiate	VERB
crl-15377	128	38	an	an	DET
crl-15377	128	39	integration	integration	NOUN
crl-15377	128	40	that	that	PRON
crl-15377	128	41	contin­	contin­	PROPN
crl-15377	128	42	ues	ue	VERB
crl-15377	128	43	to	to	PART
crl-15377	128	44	refine	refine	VERB
crl-15377	128	45	what	what	PRON
crl-15377	128	46	integration	integration	NOUN
crl-15377	128	47	at	at	ADP
crl-15377	128	48	a	a	DET
crl-15377	128	49	large	large	ADJ
crl-15377	128	50	re­	re­	NOUN
crl-15377	128	51	search	search	NOUN
crl-15377	128	52	university	university	NOUN
crl-15377	128	53	means.24	means.24	NOUN
crl-15377	128	54	and	and	CCONJ
crl-15377	128	55	the	the	DET
crl-15377	128	56	ander­	ander­	NUM
crl-15377	128	57	son	son	NOUN
crl-15377	128	58	school	school	PROPN
crl-15377	128	59	of	of	ADP
crl-15377	128	60	business	business	NOUN
crl-15377	128	61	and	and	CCONJ
crl-15377	128	62	the	the	DET
crl-15377	128	63	university	university	NOUN
crl-15377	128	64	libraries	librarie	VERB
crl-15377	128	65	at	at	ADP
crl-15377	128	66	ucla	ucla	NOUN
crl-15377	128	67	converged	converge	VERB
crl-15377	128	68	the	the	DET
crl-15377	128	69	school	school	NOUN
crl-15377	128	70	’s	’s	NOUN
crl-15377	128	71	library	library	NOUN
crl-15377	128	72	and	and	CCONJ
crl-15377	128	73	information	information	NOUN
crl-15377	128	74	technology	technology	NOUN
crl-15377	128	75	depart­	depart­	NOUN
crl-15377	128	76	ment	ment	NOUN
crl-15377	128	77	to	to	PART
crl-15377	128	78	form	form	VERB
crl-15377	128	79	a	a	DET
crl-15377	128	80	hybrid	hybrid	ADJ
crl-15377	128	81	unit	unit	NOUN
crl-15377	128	82	at	at	ADP
crl-15377	128	83	an	an	DET
crl-15377	128	84	institu­	institu­	NOUN
crl-15377	128	85	tion	tion	NOUN
crl-15377	128	86	that	that	PRON
crl-15377	128	87	otherwise	otherwise	ADV
crl-15377	128	88	retains	retain	VERB
crl-15377	128	89	separate	separate	ADJ
crl-15377	128	90	library	library	NOUN
crl-15377	128	91	and	and	CCONJ
crl-15377	128	92	computing	compute	VERB
crl-15377	128	93	organizations.25	organizations.25	PRON
crl-15377	128	94	in	in	ADP
crl-15377	128	95	the	the	DET
crl-15377	128	96	fi­	fi­	ADJ
crl-15377	128	97	nal	nal	ADJ
crl-15377	128	98	analysis	analysis	NOUN
crl-15377	128	99	,	,	PUNCT
crl-15377	128	100	it	it	PRON
crl-15377	128	101	may	may	AUX
crl-15377	128	102	well	well	ADV
crl-15377	128	103	be	be	AUX
crl-15377	128	104	that	that	SCONJ
crl-15377	128	105	all	all	PRON
crl-15377	128	106	trans­	trans­	NOUN
crl-15377	128	107	formational	formational	ADJ
crl-15377	128	108	change	change	NOUN
crl-15377	128	109	,	,	PUNCT
crl-15377	128	110	to	to	PART
crl-15377	128	111	paraphrase	paraphrase	VERB
crl-15377	128	112	tip	tip	NOUN
crl-15377	128	113	o’neill	o’neill	ADV
crl-15377	128	114	,	,	PUNCT
crl-15377	128	115	is	be	AUX
crl-15377	128	116	local	local	ADJ
crl-15377	128	117	.	.	PUNCT
crl-15377	129	1	in	in	ADP
crl-15377	129	2	the	the	DET
crl-15377	129	3	end	end	NOUN
crl-15377	129	4	,	,	PUNCT
crl-15377	129	5	each	each	DET
crl-15377	129	6	institu­	institu­	NOUN
crl-15377	129	7	tion	tion	NOUN
crl-15377	129	8	must	must	AUX
crl-15377	129	9	seek	seek	VERB
crl-15377	129	10	its	its	PRON
crl-15377	129	11	own	own	ADJ
crl-15377	129	12	way.26	way.26	ADJ
crl-15377	129	13	creating	create	VERB
crl-15377	129	14	a	a	DET
crl-15377	129	15	service	service	NOUN
crl-15377	129	16	environment	environment	NOUN
crl-15377	129	17	that	that	PRON
crl-15377	129	18	fully	fully	ADV
crl-15377	129	19	meets	meet	VERB
crl-15377	129	20	the	the	DET
crl-15377	129	21	information	information	NOUN
crl-15377	129	22	service	service	NOUN
crl-15377	129	23	needs	need	NOUN
crl-15377	129	24	of	of	ADP
crl-15377	129	25	academic	academic	ADJ
crl-15377	129	26	library	library	NOUN
crl-15377	129	27	users	user	NOUN
crl-15377	129	28	has	have	AUX
crl-15377	129	29	not	not	PART
crl-15377	129	30	been	be	AUX
crl-15377	129	31	easy	easy	ADJ
crl-15377	129	32	so	so	ADV
crl-15377	129	33	far	far	ADV
crl-15377	129	34	and	and	CCONJ
crl-15377	129	35	likely	likely	ADV
crl-15377	129	36	will	will	AUX
crl-15377	129	37	not	not	PART
crl-15377	129	38	be	be	AUX
crl-15377	129	39	any	any	PRON
crl-15377	129	40	easier	easy	ADJ
crl-15377	129	41	here	here	ADV
crl-15377	129	42	on	on	ADP
crl-15377	129	43	out	out	ADP
crl-15377	129	44	.	.	PUNCT
crl-15377	130	1	by	by	ADP
crl-15377	130	2	definition	definition	NOUN
crl-15377	130	3	,	,	PUNCT
crl-15377	130	4	trans­	trans­	NOUN
crl-15377	130	5	formation	formation	NOUN
crl-15377	130	6	almost	almost	ADV
crl-15377	130	7	never	never	ADV
crl-15377	130	8	is	be	AUX
crl-15377	130	9	.	.	PUNCT
crl-15377	131	1	so	so	ADV
crl-15377	131	2	it	it	PRON
crl-15377	131	3	becomes	become	VERB
crl-15377	131	4	all	all	DET
crl-15377	131	5	the	the	DET
crl-15377	131	6	more	more	ADV
crl-15377	131	7	important	important	ADJ
crl-15377	131	8	to	to	PART
crl-15377	131	9	keep	keep	VERB
crl-15377	131	10	one	one	NUM
crl-15377	131	11	’s	’s	NOUN
crl-15377	131	12	eyes	eye	NOUN
crl-15377	131	13	on	on	ADP
crl-15377	131	14	the	the	DET
crl-15377	131	15	prize	prize	NOUN
crl-15377	131	16	—	—	PUNCT
crl-15377	131	17	on	on	ADP
crl-15377	131	18	our	our	PRON
crl-15377	131	19	users	user	NOUN
crl-15377	131	20	’	’	PART
crl-15377	131	21	sun	sun	NOUN
crl-15377	131	22	,	,	PUNCT
crl-15377	131	23	as	as	SCONJ
crl-15377	131	24	it	it	PRON
crl-15377	131	25	http	http	VERB
crl-15377	131	26	:	:	PUNCT
crl-15377	131	27	organizations.25	organizations.25	DET
crl-15377	131	28	http	http	NOUN
crl-15377	131	29	:	:	PUNCT
crl-15377	131	30	means.24	means.24	NOUN
crl-15377	131	31	http	http	NOUN
crl-15377	131	32	:	:	PUNCT
crl-15377	131	33	processes.23	processes.23	NOUN
crl-15377	131	34	http	http	NOUN
crl-15377	131	35	:	:	PUNCT
crl-15377	131	36	benefit.20	benefit.20	PROPN
crl-15377	131	37	310	310	NUM
crl-15377	131	38	college	college	PROPN
crl-15377	131	39	&	&	CCONJ
crl-15377	131	40	research	research	PROPN
crl-15377	131	41	libraries	library	NOUN
crl-15377	131	42	july	july	PROPN
crl-15377	131	43	2000	2000	NUM
crl-15377	131	44	were	be	AUX
crl-15377	131	45	—	—	PUNCT
crl-15377	131	46	and	and	CCONJ
crl-15377	131	47	to	to	PART
crl-15377	131	48	effect	effect	VERB
crl-15377	131	49	the	the	DET
crl-15377	131	50	changes	change	NOUN
crl-15377	131	51	needed	need	VERB
crl-15377	131	52	to	to	PART
crl-15377	131	53	foster	foster	VERB
crl-15377	131	54	creative	creative	ADJ
crl-15377	131	55	and	and	CCONJ
crl-15377	131	56	orderly	orderly	ADJ
crl-15377	131	57	movement	movement	NOUN
crl-15377	131	58	into	into	ADP
crl-15377	131	59	the	the	DET
crl-15377	131	60	future	future	NOUN
crl-15377	131	61	,	,	PUNCT
crl-15377	131	62	no	no	ADV
crl-15377	131	63	matter	matter	ADV
crl-15377	131	64	how	how	SCONJ
crl-15377	131	65	daunting	daunt	VERB
crl-15377	131	66	those	those	DET
crl-15377	131	67	changes	change	NOUN
crl-15377	131	68	may	may	AUX
crl-15377	131	69	seem	seem	VERB
crl-15377	131	70	now	now	ADV
crl-15377	131	71	.	.	PUNCT
crl-15377	132	1	the	the	DET
crl-15377	132	2	game	game	NOUN
crl-15377	132	3	has	have	AUX
crl-15377	132	4	changed	change	VERB
crl-15377	132	5	.	.	PUNCT
crl-15377	133	1	we	we	PRON
crl-15377	133	2	face	face	VERB
crl-15377	133	3	an	an	DET
crl-15377	133	4	array	array	NOUN
crl-15377	133	5	of	of	ADP
crl-15377	133	6	possibilities	possibility	NOUN
crl-15377	133	7	and	and	CCONJ
crl-15377	133	8	challenges	challenge	NOUN
crl-15377	133	9	that	that	PRON
crl-15377	133	10	will	will	AUX
crl-15377	133	11	leave	leave	VERB
crl-15377	133	12	no	no	DET
crl-15377	133	13	library	library	NOUN
crl-15377	133	14	un­	un­	PROPN
crl-15377	133	15	touched	touch	VERB
crl-15377	133	16	.	.	PUNCT
crl-15377	134	1	we	we	PRON
crl-15377	134	2	are	be	AUX
crl-15377	134	3	,	,	PUNCT
crl-15377	134	4	whether	whether	SCONJ
crl-15377	134	5	we	we	PRON
crl-15377	134	6	want	want	VERB
crl-15377	134	7	to	to	PART
crl-15377	134	8	or	or	CCONJ
crl-15377	134	9	not	not	PART
crl-15377	134	10	,	,	PUNCT
crl-15377	134	11	about	about	ADP
crl-15377	134	12	to	to	PART
crl-15377	134	13	become	become	VERB
crl-15377	134	14	much	much	ADV
crl-15377	134	15	more	more	ADJ
crl-15377	134	16	than	than	SCONJ
crl-15377	134	17	we	we	PRON
crl-15377	134	18	are	be	AUX
crl-15377	134	19	now	now	ADV
crl-15377	134	20	—	—	PUNCT
crl-15377	134	21	or	or	CCONJ
crl-15377	134	22	much	much	ADV
crl-15377	134	23	less	less	ADJ
crl-15377	134	24	.	.	PUNCT
crl-15377	135	1	how	how	SCONJ
crl-15377	135	2	we	we	PRON
crl-15377	135	3	respond	respond	VERB
crl-15377	135	4	to	to	ADP
crl-15377	135	5	the	the	DET
crl-15377	135	6	chal­	chal­	PROPN
crl-15377	135	7	lenges	lenge	NOUN
crl-15377	135	8	and	and	CCONJ
crl-15377	135	9	take	take	VERB
crl-15377	135	10	advantage	advantage	NOUN
crl-15377	135	11	of	of	ADP
crl-15377	135	12	the	the	DET
crl-15377	135	13	opportunities	opportunity	NOUN
crl-15377	135	14	will	will	AUX
crl-15377	135	15	define	define	VERB
crl-15377	135	16	our	our	PRON
crl-15377	135	17	role	role	NOUN
crl-15377	135	18	in	in	ADP
crl-15377	135	19	modern	modern	ADJ
crl-15377	135	20	society	society	NOUN
crl-15377	135	21	for	for	ADP
crl-15377	135	22	some	some	DET
crl-15377	135	23	time	time	NOUN
crl-15377	135	24	to	to	ADP
crl-15377	135	25	come.27	come.27	PROPN
crl-15377	135	26	notes	note	NOUN
crl-15377	135	27	1	1	NUM
crl-15377	135	28	.	.	PUNCT
crl-15377	135	29	jerry	jerry	PROPN
crl-15377	135	30	d.	d.	PROPN
crl-15377	135	31	campbell	campbell	PROPN
crl-15377	135	32	,	,	PUNCT
crl-15377	135	33	“	"	PUNCT
crl-15377	135	34	shaking	shake	VERB
crl-15377	135	35	the	the	DET
crl-15377	135	36	conceptual	conceptual	ADJ
crl-15377	135	37	foundations	foundation	NOUN
crl-15377	135	38	of	of	ADP
crl-15377	135	39	reference	reference	NOUN
crl-15377	135	40	:	:	PUNCT
crl-15377	135	41	a	a	DET
crl-15377	135	42	perspective	perspective	NOUN
crl-15377	135	43	,	,	PUNCT
crl-15377	135	44	”	"	PUNCT
crl-15377	135	45	reference	reference	NOUN
crl-15377	135	46	services	service	NOUN
crl-15377	135	47	review	review	NOUN
crl-15377	135	48	20	20	NUM
crl-15377	135	49	(	(	PUNCT
crl-15377	135	50	1992	1992	NUM
crl-15377	135	51	):	):	PUNCT
crl-15377	135	52	29–35	29–35	NUM
crl-15377	135	53	.	.	PUNCT
crl-15377	136	1	campbell	campbell	NOUN
crl-15377	136	2	in	in	ADP
crl-15377	136	3	turn	turn	NOUN
crl-15377	136	4	has	have	AUX
crl-15377	136	5	been	be	AUX
crl-15377	136	6	the	the	DET
crl-15377	136	7	keynote	keynote	ADJ
crl-15377	136	8	speaker	speaker	NOUN
crl-15377	136	9	in	in	ADP
crl-15377	136	10	a	a	DET
crl-15377	136	11	series	series	NOUN
crl-15377	136	12	of	of	ADP
crl-15377	136	13	“	"	PUNCT
crl-15377	136	14	rethinking	rethink	VERB
crl-15377	136	15	reference	reference	NOUN
crl-15377	136	16	institutes	institutes	NOUN
crl-15377	136	17	”	"	PUNCT
crl-15377	136	18	conducted	conduct	VERB
crl-15377	136	19	by	by	ADP
crl-15377	136	20	ann	ann	PROPN
crl-15377	136	21	lipow	lipow	NOUN
crl-15377	136	22	through	through	ADP
crl-15377	136	23	her	her	PRON
crl-15377	136	24	library	library	NOUN
crl-15377	136	25	solu­	solu­	PROPN
crl-15377	136	26	tions	tion	NOUN
crl-15377	136	27	institute	institute	PROPN
crl-15377	136	28	beginning	begin	VERB
crl-15377	136	29	in	in	ADP
crl-15377	136	30	1993	1993	NUM
crl-15377	136	31	.	.	PUNCT
crl-15377	137	1	2	2	X
crl-15377	137	2	.	.	PROPN
crl-15377	137	3	james	james	PROPN
crl-15377	137	4	govan	govan	PROPN
crl-15377	137	5	,	,	PUNCT
crl-15377	137	6	“	"	PUNCT
crl-15377	137	7	ascent	ascent	NOUN
crl-15377	137	8	or	or	CCONJ
crl-15377	137	9	decline	decline	NOUN
crl-15377	137	10	?	?	PUNCT
crl-15377	138	1	some	some	DET
crl-15377	138	2	thoughts	thought	NOUN
crl-15377	138	3	on	on	ADP
crl-15377	138	4	the	the	DET
crl-15377	138	5	future	future	NOUN
crl-15377	138	6	of	of	ADP
crl-15377	138	7	academic	academic	ADJ
crl-15377	138	8	libraries	library	NOUN
crl-15377	138	9	,	,	PUNCT
crl-15377	138	10	”	"	PUNCT
crl-15377	138	11	in	in	ADP
crl-15377	138	12	the	the	DET
crl-15377	138	13	future	future	NOUN
crl-15377	138	14	of	of	ADP
crl-15377	138	15	the	the	DET
crl-15377	138	16	academic	academic	ADJ
crl-15377	138	17	library	library	NOUN
crl-15377	138	18	.	.	PUNCT
crl-15377	139	1	proceedings	proceeding	NOUN
crl-15377	139	2	of	of	ADP
crl-15377	139	3	the	the	DET
crl-15377	139	4	conference	conference	NOUN
crl-15377	139	5	held	hold	VERB
crl-15377	139	6	at	at	ADP
crl-15377	139	7	the	the	DET
crl-15377	139	8	university	university	NOUN
crl-15377	139	9	of	of	ADP
crl-15377	139	10	wiscon­	wiscon­	NOUN
crl-15377	139	11	sin	sin	NOUN
crl-15377	139	12	,	,	PUNCT
crl-15377	139	13	september	september	PROPN
crl-15377	139	14	1989	1989	NUM
crl-15377	139	15	,	,	PUNCT
crl-15377	139	16	ed	ed	PROPN
crl-15377	139	17	.	.	PUNCT
crl-15377	140	1	e.	e.	PROPN
crl-15377	140	2	p.	p.	PROPN
crl-15377	140	3	trani	trani	PROPN
crl-15377	140	4	(	(	PUNCT
crl-15377	140	5	champaign	champaign	NOUN
crl-15377	140	6	,	,	PUNCT
crl-15377	140	7	ill	ill	PROPN
crl-15377	140	8	.	.	PUNCT
crl-15377	140	9	:	:	PUNCT
crl-15377	141	1	graduate	graduate	NOUN
crl-15377	141	2	school	school	PROPN
crl-15377	141	3	of	of	ADP
crl-15377	141	4	library	library	NOUN
crl-15377	141	5	and	and	CCONJ
crl-15377	141	6	information	information	NOUN
crl-15377	141	7	science	science	NOUN
crl-15377	141	8	,	,	PUNCT
crl-15377	141	9	univ	univ	PROPN
crl-15377	141	10	.	.	PROPN
crl-15377	141	11	of	of	ADP
crl-15377	141	12	illinois	illinois	PROPN
crl-15377	141	13	,	,	PUNCT
crl-15377	141	14	1989	1989	NUM
crl-15377	141	15	)	)	PUNCT
crl-15377	141	16	,	,	PUNCT
crl-15377	141	17	24–44	24–44	NUM
crl-15377	141	18	.	.	PROPN
crl-15377	141	19	3	3	X
crl-15377	141	20	.	.	X
crl-15377	141	21	steve	steve	PROPN
crl-15377	141	22	coffman	coffman	PROPN
crl-15377	141	23	and	and	CCONJ
crl-15377	141	24	matthew	matthew	PROPN
crl-15377	141	25	l.	l.	PROPN
crl-15377	141	26	saxton	saxton	PROPN
crl-15377	141	27	,	,	PUNCT
crl-15377	141	28	“	"	PUNCT
crl-15377	141	29	staffing	staff	VERB
crl-15377	141	30	the	the	DET
crl-15377	141	31	reference	reference	NOUN
crl-15377	141	32	desk	desk	NOUN
crl-15377	141	33	in	in	ADP
crl-15377	141	34	the	the	DET
crl-15377	141	35	largely	largely	ADV
crl-15377	141	36	digi­	digi­	PROPN
crl-15377	141	37	tal	tal	NOUN
crl-15377	141	38	library	library	NOUN
crl-15377	141	39	,	,	PUNCT
crl-15377	141	40	”	"	PUNCT
crl-15377	141	41	reference	reference	NOUN
crl-15377	141	42	librarian	librarian	PROPN
crl-15377	141	43	66	66	NUM
crl-15377	141	44	(	(	PUNCT
crl-15377	141	45	1999	1999	NUM
crl-15377	141	46	):	):	PUNCT
crl-15377	141	47	159–60	159–60	NUM
crl-15377	141	48	.	.	PUNCT
crl-15377	142	1	4	4	X
crl-15377	142	2	.	.	X
crl-15377	142	3	surveys	survey	NOUN
crl-15377	142	4	of	of	ADP
crl-15377	142	5	these	these	DET
crl-15377	142	6	efforts	effort	NOUN
crl-15377	142	7	are	be	AUX
crl-15377	142	8	available	available	ADJ
crl-15377	142	9	in	in	ADP
crl-15377	142	10	bernie	bernie	PROPN
crl-15377	142	11	sloan	sloan	PROPN
crl-15377	142	12	,	,	PUNCT
crl-15377	142	13	“	"	PUNCT
crl-15377	142	14	service	service	NOUN
crl-15377	142	15	perspectives	perspective	NOUN
crl-15377	142	16	for	for	ADP
crl-15377	142	17	the	the	DET
crl-15377	142	18	digital	digital	ADJ
crl-15377	142	19	library	library	NOUN
crl-15377	142	20	:	:	PUNCT
crl-15377	142	21	remote	remote	PROPN
crl-15377	142	22	reference	reference	NOUN
crl-15377	142	23	services	service	NOUN
crl-15377	142	24	,	,	PUNCT
crl-15377	142	25	”	"	PUNCT
crl-15377	142	26	available	available	ADJ
crl-15377	142	27	from	from	ADP
crl-15377	142	28	http://www.lis.uiuc.edu/~b-sloan/e­	http://www.lis.uiuc.edu/~b-sloan/e­	NOUN
crl-15377	142	29	ref.html	ref.html	NOUN
crl-15377	142	30	[	[	X
crl-15377	142	31	april	april	PROPN
crl-15377	142	32	2000	2000	NUM
crl-15377	142	33	]	]	PUNCT
crl-15377	142	34	;	;	PUNCT
crl-15377	142	35	chris	chris	PROPN
crl-15377	142	36	d.	d.	PROPN
crl-15377	142	37	ferguson	ferguson	PROPN
crl-15377	142	38	and	and	CCONJ
crl-15377	142	39	charles	charles	PROPN
crl-15377	142	40	a.	a.	PROPN
crl-15377	142	41	bunge	bunge	PROPN
crl-15377	142	42	,	,	PUNCT
crl-15377	142	43	“	"	PUNCT
crl-15377	142	44	the	the	DET
crl-15377	142	45	shape	shape	NOUN
crl-15377	142	46	of	of	ADP
crl-15377	142	47	services	service	NOUN
crl-15377	142	48	to	to	PART
crl-15377	142	49	come	come	VERB
crl-15377	142	50	:	:	PUNCT
crl-15377	142	51	values	value	NOUN
crl-15377	142	52	-	-	PUNCT
crl-15377	142	53	based	base	VERB
crl-15377	142	54	reference	reference	NOUN
crl-15377	142	55	service	service	NOUN
crl-15377	142	56	for	for	ADP
crl-15377	142	57	the	the	DET
crl-15377	142	58	largely	largely	ADV
crl-15377	142	59	digital	digital	ADJ
crl-15377	142	60	library	library	NOUN
crl-15377	142	61	,	,	PUNCT
crl-15377	142	62	”	"	PUNCT
crl-15377	142	63	college	college	PROPN
crl-15377	142	64	&	&	CCONJ
crl-15377	142	65	research	research	PROPN
crl-15377	142	66	libraries	librarie	VERB
crl-15377	142	67	58	58	NUM
crl-15377	142	68	(	(	PUNCT
crl-15377	142	69	may	may	AUX
crl-15377	142	70	1997	1997	NUM
crl-15377	142	71	):	):	PUNCT
crl-15377	142	72	254–58	254–58	NUM
crl-15377	142	73	,	,	PUNCT
crl-15377	142	74	260	260	NUM
crl-15377	142	75	;	;	PUNCT
crl-15377	142	76	and	and	CCONJ
crl-15377	142	77	the	the	DET
crl-15377	142	78	university	university	PROPN
crl-15377	142	79	of	of	ADP
crl-15377	142	80	leicester	leicester	PROPN
crl-15377	142	81	’s	’s	PART
crl-15377	142	82	elite	elite	ADJ
crl-15377	142	83	project	project	NOUN
crl-15377	142	84	site	site	NOUN
crl-15377	142	85	at	at	ADP
crl-15377	142	86	http://	http://	PROPN
crl-15377	142	87	www.le.ac.uk/li/distance/eliteproject/index.htm	www.le.ac.uk/li/distance/eliteproject/index.htm	PROPN
crl-15377	142	88	(	(	PUNCT
crl-15377	142	89	apr	apr	NOUN
crl-15377	142	90	.	.	PROPN
crl-15377	142	91	2000	2000	NUM
crl-15377	142	92	)	)	PUNCT
crl-15377	142	93	.	.	PUNCT
crl-15377	143	1	5	5	X
crl-15377	143	2	.	.	X
crl-15377	143	3	janice	janice	PROPN
crl-15377	143	4	koyama	koyama	PROPN
crl-15377	143	5	,	,	PUNCT
crl-15377	143	6	“	"	PUNCT
crl-15377	143	7	http://digiref.scenarios.issues	http://digiref.scenarios.issue	NOUN
crl-15377	143	8	,	,	PUNCT
crl-15377	143	9	”	"	PUNCT
crl-15377	143	10	reference	reference	NOUN
crl-15377	143	11	&	&	CCONJ
crl-15377	143	12	user	user	NOUN
crl-15377	143	13	services	service	NOUN
crl-15377	143	14	quarterly	quarterly	ADJ
crl-15377	143	15	38	38	NUM
crl-15377	143	16	,	,	PUNCT
crl-15377	143	17	no	no	NOUN
crl-15377	143	18	.	.	NOUN
crl-15377	143	19	1	1	NUM
crl-15377	143	20	(	(	PUNCT
crl-15377	143	21	1998	1998	NUM
crl-15377	143	22	):	):	PUNCT
crl-15377	143	23	51	51	NUM
crl-15377	143	24	.	.	NUM
crl-15377	144	1	6	6	NUM
crl-15377	144	2	.	.	PUNCT
crl-15377	145	1	the	the	DET
crl-15377	145	2	counterpoint	counterpoint	NOUN
crl-15377	145	3	of	of	ADP
crl-15377	145	4	ptolemaic	ptolemaic	ADJ
crl-15377	145	5	and	and	CCONJ
crl-15377	145	6	copernican	copernican	VERB
crl-15377	145	7	cosmologies	cosmology	NOUN
crl-15377	145	8	when	when	SCONJ
crl-15377	145	9	characterizing	characterize	VERB
crl-15377	145	10	old	old	ADJ
crl-15377	145	11	and	and	CCONJ
crl-15377	145	12	new	new	ADJ
crl-15377	145	13	paradigms	paradigms	NOUN
crl-15377	145	14	is	be	AUX
crl-15377	145	15	a	a	DET
crl-15377	145	16	common	common	ADJ
crl-15377	145	17	device	device	NOUN
crl-15377	145	18	.	.	PUNCT
crl-15377	146	1	the	the	DET
crl-15377	146	2	only	only	ADJ
crl-15377	146	3	other	other	ADJ
crl-15377	146	4	application	application	NOUN
crl-15377	146	5	of	of	ADP
crl-15377	146	6	this	this	DET
crl-15377	146	7	metaphor	metaphor	NOUN
crl-15377	146	8	to	to	PART
crl-15377	146	9	reference	reference	NOUN
crl-15377	146	10	service	service	NOUN
crl-15377	146	11	that	that	SCONJ
crl-15377	146	12	the	the	DET
crl-15377	146	13	author	author	NOUN
crl-15377	146	14	is	be	AUX
crl-15377	146	15	aware	aware	ADJ
crl-15377	146	16	of	of	ADP
crl-15377	146	17	is	be	AUX
crl-15377	146	18	pamela	pamela	PROPN
crl-15377	146	19	snelson	snelson	PROPN
crl-15377	146	20	,	,	PUNCT
crl-15377	146	21	“	"	PUNCT
crl-15377	146	22	understanding	understand	VERB
crl-15377	146	23	remote	remote	ADJ
crl-15377	146	24	access	access	NOUN
crl-15377	146	25	and	and	CCONJ
crl-15377	146	26	its	its	PRON
crl-15377	146	27	importance	importance	NOUN
crl-15377	146	28	for	for	ADP
crl-15377	146	29	reference	reference	NOUN
crl-15377	146	30	services	service	NOUN
crl-15377	146	31	,	,	PUNCT
crl-15377	146	32	”	"	PUNCT
crl-15377	146	33	in	in	ADP
crl-15377	146	34	lynne	lynne	PROPN
crl-15377	146	35	m.	m.	NOUN
crl-15377	146	36	stuart	stuart	PROPN
crl-15377	146	37	and	and	CCONJ
crl-15377	146	38	dena	dena	PROPN
crl-15377	146	39	h.	h.	PROPN
crl-15377	146	40	hutto	hutto	PROPN
crl-15377	146	41	,	,	PUNCT
crl-15377	146	42	eds	ed	NOUN
crl-15377	146	43	.	.	PUNCT
crl-15377	146	44	,	,	PUNCT
crl-15377	146	45	the	the	DET
crl-15377	146	46	changing	change	VERB
crl-15377	146	47	face	face	NOUN
crl-15377	146	48	of	of	ADP
crl-15377	146	49	reference	reference	NOUN
crl-15377	146	50	(	(	PUNCT
crl-15377	146	51	greenwich	greenwich	PROPN
crl-15377	146	52	:	:	PUNCT
crl-15377	146	53	jai	jai	PROPN
crl-15377	146	54	pr	pr	PROPN
crl-15377	146	55	.	.	PROPN
crl-15377	146	56	,	,	PUNCT
crl-15377	146	57	1996	1996	NUM
crl-15377	146	58	)	)	PUNCT
crl-15377	146	59	,	,	PUNCT
crl-15377	146	60	182–83	182–83	NUM
crl-15377	146	61	.	.	PUNCT
crl-15377	147	1	7	7	X
crl-15377	147	2	.	.	X
crl-15377	147	3	for	for	ADP
crl-15377	147	4	starters	starter	NOUN
crl-15377	147	5	,	,	PUNCT
crl-15377	147	6	see	see	VERB
crl-15377	147	7	eli	eli	PROPN
crl-15377	147	8	m.	m.	PROPN
crl-15377	147	9	noam	noam	PROPN
crl-15377	147	10	,	,	PUNCT
crl-15377	147	11	“	"	PUNCT
crl-15377	147	12	electronics	electronic	NOUN
crl-15377	147	13	and	and	CCONJ
crl-15377	147	14	the	the	DET
crl-15377	147	15	dim	dim	ADJ
crl-15377	147	16	future	future	NOUN
crl-15377	147	17	of	of	ADP
crl-15377	147	18	the	the	DET
crl-15377	147	19	university	university	NOUN
crl-15377	147	20	,	,	PUNCT
crl-15377	147	21	”	"	PUNCT
crl-15377	147	22	science	science	NOUN
crl-15377	147	23	270	270	NUM
crl-15377	147	24	(	(	PUNCT
crl-15377	147	25	oct	oct	PROPN
crl-15377	147	26	.	.	PROPN
crl-15377	147	27	13	13	NUM
crl-15377	147	28	,	,	PUNCT
crl-15377	147	29	1995	1995	NUM
crl-15377	147	30	):	):	PUNCT
crl-15377	147	31	24—26	24—26	NUM
crl-15377	147	32	;	;	PUNCT
crl-15377	147	33	for	for	ADP
crl-15377	147	34	a	a	DET
crl-15377	147	35	call	call	NOUN
crl-15377	147	36	to	to	ADP
crl-15377	147	37	arms	arm	NOUN
crl-15377	147	38	,	,	PUNCT
crl-15377	147	39	see	see	VERB
crl-15377	147	40	carla	carla	PROPN
crl-15377	147	41	j.	j.	PROPN
crl-15377	147	42	stoffle	stoffle	PROPN
crl-15377	147	43	et	et	PROPN
crl-15377	147	44	al	al	PROPN
crl-15377	147	45	,	,	PUNCT
crl-15377	147	46	“	"	PUNCT
crl-15377	147	47	choosing	choose	VERB
crl-15377	147	48	our	our	PRON
crl-15377	147	49	futures	future	NOUN
crl-15377	147	50	,	,	PUNCT
crl-15377	147	51	”	"	PUNCT
crl-15377	147	52	college	college	PROPN
crl-15377	147	53	&	&	CCONJ
crl-15377	147	54	research	research	PROPN
crl-15377	147	55	libraries	library	NOUN
crl-15377	147	56	57	57	NUM
crl-15377	147	57	(	(	PUNCT
crl-15377	147	58	may	may	AUX
crl-15377	147	59	1996	1996	NUM
crl-15377	147	60	):	):	PUNCT
crl-15377	147	61	213–25	213–25	NUM
crl-15377	147	62	.	.	PUNCT
crl-15377	148	1	8	8	X
crl-15377	148	2	.	.	PUNCT
crl-15377	149	1	the	the	DET
crl-15377	149	2	average	average	ADJ
crl-15377	149	3	number	number	NOUN
crl-15377	149	4	of	of	ADP
crl-15377	149	5	reference	reference	NOUN
crl-15377	149	6	transactions	transaction	NOUN
crl-15377	149	7	among	among	ADP
crl-15377	149	8	arl	arl	PROPN
crl-15377	149	9	members	member	NOUN
crl-15377	149	10	decreased	decrease	VERB
crl-15377	149	11	5.8	5.8	NUM
crl-15377	149	12	per­	per­	NUM
crl-15377	149	13	cent	cent	NOUN
crl-15377	149	14	from	from	ADP
crl-15377	149	15	1997	1997	NUM
crl-15377	149	16	(	(	PUNCT
crl-15377	149	17	201,248	201,248	NUM
crl-15377	149	18	)	)	PUNCT
crl-15377	149	19	to	to	ADP
crl-15377	149	20	1998	1998	NUM
crl-15377	149	21	(	(	PUNCT
crl-15377	149	22	189,524	189,524	NUM
crl-15377	149	23	)	)	PUNCT
crl-15377	149	24	alone	alone	ADV
crl-15377	149	25	and	and	CCONJ
crl-15377	149	26	a	a	DET
crl-15377	149	27	total	total	NOUN
crl-15377	149	28	of	of	ADP
crl-15377	149	29	10	10	NUM
crl-15377	149	30	percent	percent	NOUN
crl-15377	149	31	from	from	ADP
crl-15377	149	32	1995	1995	NUM
crl-15377	149	33	(	(	PUNCT
crl-15377	149	34	210,558	210,558	NUM
crl-15377	149	35	)	)	PUNCT
crl-15377	149	36	to	to	ADP
crl-15377	149	37	1998	1998	NUM
crl-15377	149	38	.	.	PUNCT
crl-15377	150	1	the	the	DET
crl-15377	150	2	average	average	ADJ
crl-15377	150	3	number	number	NOUN
crl-15377	150	4	of	of	ADP
crl-15377	150	5	circulation	circulation	NOUN
crl-15377	150	6	transactions	transaction	NOUN
crl-15377	150	7	for	for	ADP
crl-15377	150	8	arl	arl	PROPN
crl-15377	150	9	libraries	library	NOUN
crl-15377	150	10	dropped	drop	VERB
crl-15377	150	11	7	7	NUM
crl-15377	150	12	percent	percent	NOUN
crl-15377	150	13	from	from	ADP
crl-15377	150	14	1996	1996	NUM
crl-15377	150	15	(	(	PUNCT
crl-15377	150	16	758,944	758,944	NUM
crl-15377	150	17	)	)	PUNCT
crl-15377	150	18	to	to	ADP
crl-15377	150	19	1998	1998	NUM
crl-15377	150	20	(	(	PUNCT
crl-15377	150	21	705,872	705,872	NUM
crl-15377	150	22	)	)	PUNCT
crl-15377	150	23	.	.	PUNCT
crl-15377	151	1	(	(	PUNCT
crl-15377	151	2	http://www.arl.org/stats/arlstat/	http://www.arl.org/stats/arlstat/	PROPN
crl-15377	151	3	[	[	X
crl-15377	151	4	apr	apr	VERB
crl-15377	151	5	.	.	NOUN
crl-15377	151	6	2000	2000	NUM
crl-15377	151	7	]	]	PUNCT
crl-15377	151	8	)	)	PUNCT
crl-15377	151	9	.	.	PUNCT
crl-15377	152	1	9	9	X
crl-15377	152	2	.	.	X
crl-15377	152	3	donald	donald	PROPN
crl-15377	152	4	beagle	beagle	PROPN
crl-15377	152	5	,	,	PUNCT
crl-15377	152	6	“	"	PUNCT
crl-15377	152	7	conceptualizing	conceptualize	VERB
crl-15377	152	8	an	an	DET
crl-15377	152	9	information	information	NOUN
crl-15377	152	10	commons	common	NOUN
crl-15377	152	11	,	,	PUNCT
crl-15377	152	12	”	"	PUNCT
crl-15377	152	13	journal	journal	NOUN
crl-15377	152	14	of	of	ADP
crl-15377	152	15	academic	academic	ADJ
crl-15377	152	16	librarianship	librarianship	NOUN
crl-15377	152	17	25	25	NUM
crl-15377	152	18	,	,	PUNCT
crl-15377	152	19	no	no	INTJ
crl-15377	152	20	.	.	NOUN
crl-15377	152	21	2	2	NUM
crl-15377	152	22	(	(	PUNCT
crl-15377	152	23	mar	mar	PROPN
crl-15377	152	24	.	.	PROPN
crl-15377	152	25	1999	1999	NUM
crl-15377	152	26	):	):	PUNCT
crl-15377	152	27	82–89	82–89	NUM
crl-15377	152	28	.	.	PROPN
crl-15377	152	29	10	10	NUM
crl-15377	152	30	.	.	PUNCT
crl-15377	153	1	deborah	deborah	PROPN
crl-15377	153	2	holmes	holmes	PROPN
crl-15377	153	3	-	-	PUNCT
crl-15377	153	4	wong	wong	PROPN
crl-15377	153	5	et	et	PROPN
crl-15377	154	1	al	al	PROPN
crl-15377	154	2	,	,	PUNCT
crl-15377	154	3	“	"	PUNCT
crl-15377	154	4	if	if	SCONJ
crl-15377	154	5	you	you	PRON
crl-15377	154	6	build	build	VERB
crl-15377	154	7	it	it	PRON
crl-15377	154	8	,	,	PUNCT
crl-15377	154	9	they	they	PRON
crl-15377	154	10	will	will	AUX
crl-15377	154	11	come	come	VERB
crl-15377	154	12	:	:	PUNCT
crl-15377	154	13	spaces	space	NOUN
crl-15377	154	14	,	,	PUNCT
crl-15377	154	15	values	value	NOUN
crl-15377	154	16	,	,	PUNCT
crl-15377	154	17	and	and	CCONJ
crl-15377	154	18	ser­	ser­	NOUN
crl-15377	154	19	vices	vice	NOUN
crl-15377	154	20	in	in	ADP
crl-15377	154	21	the	the	DET
crl-15377	154	22	digital	digital	ADJ
crl-15377	154	23	era	era	NOUN
crl-15377	154	24	,	,	PUNCT
crl-15377	154	25	”	"	PUNCT
crl-15377	154	26	library	library	PROPN
crl-15377	154	27	administration	administration	PROPN
crl-15377	154	28	&	&	CCONJ
crl-15377	154	29	management	management	PROPN
crl-15377	154	30	11	11	NUM
crl-15377	154	31	,	,	PUNCT
crl-15377	154	32	no	no	NOUN
crl-15377	154	33	.	.	NOUN
crl-15377	154	34	2	2	NUM
crl-15377	154	35	(	(	PUNCT
crl-15377	154	36	spring	spring	NOUN
crl-15377	154	37	1997	1997	NUM
crl-15377	154	38	):	):	PUNCT
crl-15377	154	39	81–82	81–82	NUM
crl-15377	154	40	.	.	PROPN
crl-15377	154	41	11	11	NUM
crl-15377	154	42	.	.	X
crl-15377	155	1	ferguson	ferguson	NOUN
crl-15377	155	2	and	and	CCONJ
crl-15377	155	3	bunge	bunge	NOUN
crl-15377	155	4	,	,	PUNCT
crl-15377	155	5	“	"	PUNCT
crl-15377	155	6	the	the	DET
crl-15377	155	7	shape	shape	NOUN
crl-15377	155	8	of	of	ADP
crl-15377	155	9	services	service	NOUN
crl-15377	155	10	to	to	PART
crl-15377	155	11	come	come	VERB
crl-15377	155	12	.	.	PUNCT
crl-15377	155	13	”	"	PUNCT
crl-15377	156	1	12	12	NUM
crl-15377	156	2	.	.	PUNCT
crl-15377	157	1	what	what	PRON
crl-15377	157	2	bonnie	bonnie	NOUN
crl-15377	157	3	a.	a.	NOUN
crl-15377	157	4	nardi	nardi	PROPN
crl-15377	157	5	and	and	CCONJ
crl-15377	157	6	vicki	vicki	PROPN
crl-15377	157	7	l.	l.	PROPN
crl-15377	157	8	o’day	o’day	PROPN
crl-15377	157	9	refer	refer	VERB
crl-15377	157	10	to	to	ADP
crl-15377	157	11	in	in	ADP
crl-15377	157	12	information	information	NOUN
crl-15377	157	13	ecologies	ecology	NOUN
crl-15377	157	14	:	:	PUNCT
crl-15377	157	15	using	use	VERB
crl-15377	157	16	technol­	technol­	DET
crl-15377	157	17	ogy	ogy	NOUN
crl-15377	157	18	with	with	ADP
crl-15377	157	19	heart	heart	NOUN
crl-15377	157	20	(	(	PUNCT
crl-15377	157	21	cambridge	cambridge	PROPN
crl-15377	157	22	,	,	PUNCT
crl-15377	157	23	mass	mass	PROPN
crl-15377	157	24	.	.	PUNCT
crl-15377	157	25	:	:	PUNCT
crl-15377	158	1	mit	mit	VERB
crl-15377	158	2	pr	pr	PROPN
crl-15377	158	3	.	.	PROPN
crl-15377	158	4	,	,	PUNCT
crl-15377	158	5	1999	1999	NUM
crl-15377	158	6	)	)	PUNCT
crl-15377	158	7	as	as	ADP
crl-15377	158	8	achieving	achieve	VERB
crl-15377	158	9	humane	humane	ADJ
crl-15377	158	10	application	application	NOUN
crl-15377	158	11	and	and	CCONJ
crl-15377	158	12	purpose	purpose	NOUN
crl-15377	158	13	by	by	ADP
crl-15377	158	14	using	use	VERB
crl-15377	158	15	“	"	PUNCT
crl-15377	158	16	technology	technology	NOUN
crl-15377	158	17	with	with	ADP
crl-15377	158	18	heart	heart	NOUN
crl-15377	158	19	”	"	PUNCT
crl-15377	158	20	in	in	ADP
crl-15377	158	21	“	"	PUNCT
crl-15377	158	22	local	local	ADJ
crl-15377	158	23	habitations	habitation	NOUN
crl-15377	158	24	”	"	PUNCT
crl-15377	158	25	(	(	PUNCT
crl-15377	158	26	preface	preface	NOUN
crl-15377	158	27	)	)	PUNCT
crl-15377	158	28	.	.	PUNCT
crl-15377	159	1	13	13	NUM
crl-15377	159	2	.	.	PUNCT
crl-15377	160	1	a	a	DET
crl-15377	160	2	point	point	NOUN
crl-15377	160	3	to	to	PART
crl-15377	160	4	be	be	AUX
crl-15377	160	5	made	make	VERB
crl-15377	160	6	more	more	ADV
crl-15377	160	7	fully	fully	ADV
crl-15377	160	8	below	below	ADV
crl-15377	160	9	is	be	AUX
crl-15377	160	10	that	that	SCONJ
crl-15377	160	11	this	this	PRON
crl-15377	160	12	does	do	AUX
crl-15377	160	13	not	not	PART
crl-15377	160	14	mean	mean	VERB
crl-15377	160	15	high	high	ADJ
crl-15377	160	16	-	-	PUNCT
crl-15377	160	17	level	level	NOUN
crl-15377	160	18	expert	expert	NOUN
crl-15377	160	19	assis­	assis­	NOUN
crl-15377	160	20	tance	tance	NOUN
crl-15377	160	21	is	be	AUX
crl-15377	160	22	available	available	ADJ
crl-15377	160	23	around	around	ADP
crl-15377	160	24	the	the	DET
crl-15377	160	25	clock	clock	NOUN
crl-15377	160	26	.	.	PUNCT
crl-15377	161	1	however	however	ADV
crl-15377	161	2	,	,	PUNCT
crl-15377	161	3	it	it	PRON
crl-15377	161	4	does	do	AUX
crl-15377	161	5	mean	mean	VERB
crl-15377	161	6	that	that	SCONJ
crl-15377	161	7	intermediate	intermediate	ADJ
crl-15377	161	8	-	-	PUNCT
crl-15377	161	9	level	level	NOUN
crl-15377	161	10	assistance	assistance	NOUN
crl-15377	161	11	is	be	AUX
crl-15377	161	12	always	always	ADV
crl-15377	161	13	available	available	ADJ
crl-15377	161	14	for	for	ADP
crl-15377	161	15	immediate	immediate	ADJ
crl-15377	161	16	gratification	gratification	NOUN
crl-15377	161	17	issues	issue	NOUN
crl-15377	161	18	and	and	CCONJ
crl-15377	161	19	to	to	PART
crl-15377	161	20	schedule	schedule	VERB
crl-15377	161	21	appointments	appointment	NOUN
crl-15377	161	22	with	with	ADP
crl-15377	161	23	,	,	PUNCT
crl-15377	161	24	and	and	CCONJ
crl-15377	161	25	oth­	oth­	PROPN
crl-15377	161	26	erwise	erwise	ADV
crl-15377	161	27	refer	refer	VERB
crl-15377	161	28	to	to	ADP
crl-15377	161	29	,	,	PUNCT
crl-15377	161	30	experts	expert	NOUN
crl-15377	161	31	.	.	PUNCT
crl-15377	162	1	14	14	NUM
crl-15377	162	2	.	.	PUNCT
crl-15377	163	1	http://www.landsend.com/	http://www.landsend.com/	PROPN
crl-15377	164	1	[	[	X
crl-15377	164	2	apr	apr	NOUN
crl-15377	164	3	.	.	NOUN
crl-15377	164	4	2000	2000	NUM
crl-15377	164	5	]	]	PUNCT
crl-15377	164	6	,	,	PUNCT
crl-15377	164	7	which	which	PRON
crl-15377	164	8	enables	enable	VERB
crl-15377	164	9	a	a	DET
crl-15377	164	10	customer	customer	NOUN
crl-15377	164	11	to	to	PART
crl-15377	164	12	talk	talk	VERB
crl-15377	164	13	on	on	ADP
crl-15377	164	14	the	the	DET
crl-15377	164	15	phone	phone	NOUN
crl-15377	164	16	with	with	ADP
crl-15377	164	17	a	a	DET
crl-15377	164	18	service	service	NOUN
crl-15377	164	19	agent	agent	NOUN
crl-15377	164	20	while	while	SCONJ
crl-15377	164	21	both	both	PRON
crl-15377	164	22	are	be	AUX
crl-15377	164	23	navigating	navigate	VERB
crl-15377	164	24	the	the	DET
crl-15377	164	25	web	web	NOUN
crl-15377	164	26	site	site	NOUN
crl-15377	164	27	and	and	CCONJ
crl-15377	164	28	to	to	PART
crl-15377	164	29	shop	shop	VERB
crl-15377	164	30	on	on	ADP
crl-15377	164	31	the	the	DET
crl-15377	164	32	site	site	NOUN
crl-15377	164	33	with	with	ADP
crl-15377	164	34	another	another	DET
crl-15377	164	35	customer	customer	NOUN
crl-15377	164	36	in	in	ADP
crl-15377	164	37	a	a	DET
crl-15377	164	38	different	different	ADJ
crl-15377	164	39	location	location	NOUN
crl-15377	164	40	.	.	PUNCT
crl-15377	165	1	these	these	DET
crl-15377	165	2	features	feature	NOUN
crl-15377	165	3	are	be	AUX
crl-15377	165	4	made	make	VERB
crl-15377	165	5	possible	possible	ADJ
crl-15377	165	6	in	in	ADP
crl-15377	165	7	part	part	NOUN
crl-15377	165	8	by	by	ADP
crl-15377	165	9	webline	webline	NOUN
crl-15377	165	10	software	software	NOUN
crl-15377	165	11	(	(	PUNCT
crl-15377	165	12	http://www.webline.com	http://www.webline.com	X
crl-15377	165	13	)	)	PUNCT
crl-15377	165	14	.	.	PUNCT
crl-15377	166	1	webline	webline	NOUN
crl-15377	166	2	also	also	ADV
crl-15377	166	3	is	be	AUX
crl-15377	166	4	being	be	AUX
crl-15377	166	5	used	use	VERB
crl-15377	166	6	in	in	ADP
crl-15377	166	7	support	support	NOUN
crl-15377	166	8	of	of	ADP
crl-15377	166	9	a	a	DET
crl-15377	166	10	collaborative	collaborative	ADJ
crl-15377	166	11	,	,	PUNCT
crl-15377	166	12	web	web	NOUN
crl-15377	166	13	-	-	PUNCT
crl-15377	166	14	based	base	VERB
crl-15377	166	15	reference	reference	NOUN
crl-15377	166	16	service	service	NOUN
crl-15377	166	17	under	under	ADP
crl-15377	166	18	development	development	NOUN
crl-15377	166	19	by	by	ADP
crl-15377	166	20	the	the	DET
crl-15377	166	21	metropolitan	metropolitan	ADJ
crl-15377	166	22	cooperative	cooperative	ADJ
crl-15377	166	23	library	library	NOUN
crl-15377	166	24	system	system	NOUN
crl-15377	166	25	(	(	PUNCT
crl-15377	166	26	mcls	mcls	ADJ
crl-15377	166	27	)	)	PUNCT
crl-15377	166	28	,	,	PUNCT
crl-15377	166	29	a	a	DET
crl-15377	166	30	multitype	multitype	NOUN
crl-15377	166	31	library	library	NOUN
crl-15377	166	32	cooperative	cooperative	NOUN
crl-15377	166	33	that	that	PRON
crl-15377	166	34	serves	serve	VERB
crl-15377	166	35	more	more	ADJ
crl-15377	166	36	than	than	ADP
crl-15377	166	37	fifty	fifty	NUM
crl-15377	166	38	libraries	library	NOUN
crl-15377	166	39	in	in	ADP
crl-15377	166	40	los	los	PROPN
crl-15377	166	41	angeles	angeles	PROPN
crl-15377	166	42	and	and	CCONJ
crl-15377	166	43	orange	orange	ADJ
crl-15377	166	44	counties	county	NOUN
crl-15377	166	45	.	.	PUNCT
crl-15377	167	1	when	when	SCONJ
crl-15377	167	2	completed	complete	VERB
crl-15377	167	3	,	,	PUNCT
crl-15377	167	4	the	the	DET
crl-15377	167	5	reference	reference	NOUN
crl-15377	167	6	service	service	NOUN
crl-15377	167	7	will	will	AUX
crl-15377	167	8	support	support	VERB
crl-15377	167	9	remote	remote	ADJ
crl-15377	167	10	users	user	NOUN
crl-15377	167	11	,	,	PUNCT
crl-15377	167	12	operate	operate	VERB
crl-15377	167	13	twenty	twenty	NUM
crl-15377	167	14	-	-	PUNCT
crl-15377	167	15	four	four	NUM
crl-15377	167	16	http	http	NOUN
crl-15377	167	17	:	:	PUNCT
crl-15377	167	18	http://www.webline.com	http://www.webline.com	X
crl-15377	167	19	http	http	NOUN
crl-15377	167	20	:	:	PUNCT
crl-15377	167	21	http://www.landsend.com	http://www.landsend.com	X
crl-15377	167	22	http://www.arl.org/stats/arlstat	http://www.arl.org/stats/arlstat	X
crl-15377	167	23	http://digiref.scenarios.issues	http://digiref.scenarios.issue	NOUN
crl-15377	168	1	www.le.ac.uk/li/distance/eliteproject/index.htm	www.le.ac.uk/li/distance/eliteproject/index.htm	PRON
crl-15377	168	2	http://www.lis.uiuc.edu/~b-sloan/e	http://www.lis.uiuc.edu/~b-sloan/e	ADP
crl-15377	168	3	‘	'	PUNCT
crl-15377	168	4	shaking	shake	VERB
crl-15377	168	5	the	the	DET
crl-15377	168	6	conceptual	conceptual	ADJ
crl-15377	168	7	foundations	foundation	NOUN
crl-15377	168	8	,	,	PUNCT
crl-15377	168	9	’	'	PUNCT
crl-15377	168	10	too	too	ADV
crl-15377	168	11	311	311	NUM
crl-15377	168	12	hours	hour	NOUN
crl-15377	168	13	a	a	DET
crl-15377	168	14	day	day	NOUN
crl-15377	168	15	,	,	PUNCT
crl-15377	168	16	include	include	VERB
crl-15377	168	17	referrals	referral	NOUN
crl-15377	168	18	to	to	ADP
crl-15377	168	19	experts	expert	NOUN
crl-15377	168	20	,	,	PUNCT
crl-15377	168	21	and	and	CCONJ
crl-15377	168	22	accommodate	accommodate	VERB
crl-15377	168	23	expansion	expansion	NOUN
crl-15377	168	24	to	to	ADP
crl-15377	168	25	academic	academic	ADJ
crl-15377	168	26	and	and	CCONJ
crl-15377	168	27	school	school	NOUN
crl-15377	168	28	libraries	library	NOUN
crl-15377	168	29	.	.	PUNCT
crl-15377	169	1	15	15	NUM
crl-15377	169	2	.	.	PUNCT
crl-15377	170	1	this	this	DET
crl-15377	170	2	table	table	NOUN
crl-15377	170	3	,	,	PUNCT
crl-15377	170	4	and	and	CCONJ
crl-15377	170	5	much	much	ADJ
crl-15377	170	6	of	of	ADP
crl-15377	170	7	the	the	DET
crl-15377	170	8	conceptualization	conceptualization	NOUN
crl-15377	170	9	behind	behind	ADP
crl-15377	170	10	it	it	PRON
crl-15377	170	11	,	,	PUNCT
crl-15377	170	12	was	be	AUX
crl-15377	170	13	developed	develop	VERB
crl-15377	170	14	by	by	ADP
crl-15377	170	15	deborah	deborah	PROPN
crl-15377	170	16	holmes	holmes	PROPN
crl-15377	170	17	-	-	PUNCT
crl-15377	170	18	wong	wong	PROPN
crl-15377	170	19	,	,	PUNCT
crl-15377	170	20	director	director	NOUN
crl-15377	170	21	of	of	ADP
crl-15377	170	22	consulting	consulting	NOUN
crl-15377	170	23	services	service	NOUN
crl-15377	170	24	,	,	PUNCT
crl-15377	170	25	information	information	NOUN
crl-15377	170	26	services	service	NOUN
crl-15377	170	27	division	division	NOUN
crl-15377	170	28	,	,	PUNCT
crl-15377	170	29	university	university	PROPN
crl-15377	170	30	of	of	ADP
crl-15377	170	31	south­	south­	PROPN
crl-15377	170	32	ern	ern	PROPN
crl-15377	170	33	california	california	PROPN
crl-15377	170	34	.	.	PUNCT
crl-15377	171	1	16	16	NUM
crl-15377	171	2	.	.	PUNCT
crl-15377	172	1	the	the	DET
crl-15377	172	2	literature	literature	NOUN
crl-15377	172	3	on	on	ADP
crl-15377	172	4	tiered	tiere	VERB
crl-15377	172	5	reference	reference	NOUN
crl-15377	172	6	service	service	NOUN
crl-15377	172	7	is	be	AUX
crl-15377	172	8	reviewed	review	VERB
crl-15377	172	9	in	in	ADP
crl-15377	172	10	soo	soo	NOUN
crl-15377	172	11	young	young	ADJ
crl-15377	172	12	rieh	rieh	PROPN
crl-15377	172	13	,	,	PUNCT
crl-15377	172	14	“	"	PUNCT
crl-15377	172	15	changing	change	VERB
crl-15377	172	16	ref­	ref­	PROPN
crl-15377	172	17	erence	erence	PROPN
crl-15377	172	18	service	service	NOUN
crl-15377	172	19	environment	environment	NOUN
crl-15377	172	20	:	:	PUNCT
crl-15377	172	21	a	a	DET
crl-15377	172	22	review	review	NOUN
crl-15377	172	23	of	of	ADP
crl-15377	172	24	perspectives	perspective	NOUN
crl-15377	172	25	from	from	ADP
crl-15377	172	26	managers	manager	NOUN
crl-15377	172	27	,	,	PUNCT
crl-15377	172	28	librarians	librarian	NOUN
crl-15377	172	29	,	,	PUNCT
crl-15377	172	30	and	and	CCONJ
crl-15377	172	31	users	user	NOUN
crl-15377	172	32	,	,	PUNCT
crl-15377	172	33	”	"	PUNCT
crl-15377	172	34	journal	journal	NOUN
crl-15377	172	35	of	of	ADP
crl-15377	172	36	academic	academic	ADJ
crl-15377	172	37	librarianship	librarianship	NOUN
crl-15377	172	38	25	25	NUM
crl-15377	172	39	,	,	PUNCT
crl-15377	172	40	no	no	INTJ
crl-15377	172	41	.	.	NOUN
crl-15377	172	42	3	3	NUM
crl-15377	172	43	(	(	PUNCT
crl-15377	172	44	may	may	PROPN
crl-15377	172	45	1999	1999	NUM
crl-15377	172	46	):	):	PUNCT
crl-15377	172	47	179	179	NUM
crl-15377	172	48	.	.	NUM
crl-15377	172	49	17	17	NUM
crl-15377	172	50	.	.	PUNCT
crl-15377	173	1	clarify	clarify	VERB
crl-15377	173	2	,	,	PUNCT
crl-15377	173	3	a	a	DET
crl-15377	173	4	popular	popular	ADJ
crl-15377	173	5	crm	crm	NOUN
crl-15377	173	6	system	system	NOUN
crl-15377	173	7	,	,	PUNCT
crl-15377	173	8	is	be	AUX
crl-15377	173	9	currently	currently	ADV
crl-15377	173	10	being	be	AUX
crl-15377	173	11	used	use	VERB
crl-15377	173	12	by	by	ADP
crl-15377	173	13	the	the	DET
crl-15377	173	14	usc	usc	ADJ
crl-15377	173	15	customer	customer	NOUN
crl-15377	173	16	support	support	NOUN
crl-15377	173	17	center	center	NOUN
crl-15377	173	18	,	,	PUNCT
crl-15377	173	19	an	an	DET
crl-15377	173	20	information	information	NOUN
crl-15377	173	21	technology	technology	NOUN
crl-15377	173	22	help	help	NOUN
crl-15377	173	23	desk	desk	NOUN
crl-15377	173	24	,	,	PUNCT
crl-15377	173	25	for	for	ADP
crl-15377	173	26	it	it	PRON
crl-15377	173	27	service	service	NOUN
crl-15377	173	28	request	request	NOUN
crl-15377	173	29	intake	intake	NOUN
crl-15377	173	30	,	,	PUNCT
crl-15377	173	31	report	report	NOUN
crl-15377	173	32	tracking	tracking	NOUN
crl-15377	173	33	,	,	PUNCT
crl-15377	173	34	and	and	CCONJ
crl-15377	173	35	service	service	NOUN
crl-15377	173	36	delivery	delivery	NOUN
crl-15377	173	37	.	.	PUNCT
crl-15377	174	1	usc	usc	PROPN
crl-15377	174	2	librarians	librarians	PROPN
crl-15377	174	3	are	be	AUX
crl-15377	174	4	experimenting	experiment	VERB
crl-15377	174	5	with	with	ADP
crl-15377	174	6	clarify	clarify	NOUN
crl-15377	174	7	as	as	ADP
crl-15377	174	8	a	a	DET
crl-15377	174	9	tool	tool	NOUN
crl-15377	174	10	for	for	ADP
crl-15377	174	11	collaborative	collaborative	ADJ
crl-15377	174	12	refer­	refer­	NOUN
crl-15377	174	13	ence	ence	NOUN
crl-15377	174	14	service	service	NOUN
crl-15377	174	15	with	with	ADP
crl-15377	174	16	the	the	DET
crl-15377	174	17	prospect	prospect	NOUN
crl-15377	174	18	of	of	ADP
crl-15377	174	19	combining	combine	VERB
crl-15377	174	20	information	information	NOUN
crl-15377	174	21	and	and	CCONJ
crl-15377	174	22	technology	technology	NOUN
crl-15377	174	23	service	service	NOUN
crl-15377	174	24	support	support	NOUN
crl-15377	174	25	in	in	ADP
crl-15377	174	26	the	the	DET
crl-15377	174	27	relatively	relatively	ADV
crl-15377	174	28	near	near	ADJ
crl-15377	174	29	future	future	NOUN
crl-15377	174	30	.	.	PUNCT
crl-15377	175	1	for	for	ADP
crl-15377	175	2	more	more	ADJ
crl-15377	175	3	information	information	NOUN
crl-15377	175	4	on	on	ADP
crl-15377	175	5	clarify	clarify	NOUN
crl-15377	175	6	,	,	PUNCT
crl-15377	175	7	visit	visit	VERB
crl-15377	175	8	http://www.clarify.com	http://www.clarify.com	X
crl-15377	176	1	[	[	X
crl-15377	176	2	apr	apr	NOUN
crl-15377	176	3	.	.	PROPN
crl-15377	176	4	2000	2000	NUM
crl-15377	176	5	]	]	PUNCT
crl-15377	176	6	.	.	PUNCT
crl-15377	177	1	18	18	NUM
crl-15377	177	2	.	.	PUNCT
crl-15377	177	3	a	a	DET
crl-15377	177	4	model	model	NOUN
crl-15377	177	5	consonant	consonant	ADJ
crl-15377	177	6	with	with	ADP
crl-15377	177	7	that	that	PRON
crl-15377	177	8	of	of	ADP
crl-15377	177	9	steve	steve	PROPN
crl-15377	177	10	coffman	coffman	NOUN
crl-15377	177	11	,	,	PUNCT
crl-15377	177	12	“	"	PUNCT
crl-15377	177	13	reference	reference	NOUN
crl-15377	177	14	as	as	SCONJ
crl-15377	177	15	others	other	NOUN
crl-15377	177	16	do	do	VERB
crl-15377	177	17	it	it	PRON
crl-15377	177	18	,	,	PUNCT
crl-15377	177	19	”	"	PUNCT
crl-15377	177	20	american	american	PROPN
crl-15377	177	21	libraries	library	NOUN
crl-15377	177	22	30	30	NUM
crl-15377	177	23	,	,	PUNCT
crl-15377	177	24	no	no	NOUN
crl-15377	177	25	.	.	NOUN
crl-15377	177	26	5	5	NUM
crl-15377	177	27	(	(	PUNCT
crl-15377	177	28	may	may	AUX
crl-15377	177	29	1999	1999	NUM
crl-15377	177	30	):	):	PUNCT
crl-15377	177	31	54–56	54–56	NUM
crl-15377	177	32	.	.	PROPN
crl-15377	177	33	19	19	NUM
crl-15377	177	34	.	.	PUNCT
crl-15377	178	1	for	for	ADP
crl-15377	178	2	examples	example	NOUN
crl-15377	178	3	of	of	ADP
crl-15377	178	4	where	where	SCONJ
crl-15377	178	5	some	some	PRON
crl-15377	178	6	of	of	ADP
crl-15377	178	7	these	these	DET
crl-15377	178	8	r&d	r&d	NOUN
crl-15377	178	9	investments	investment	NOUN
crl-15377	178	10	might	might	AUX
crl-15377	178	11	lead	lead	VERB
crl-15377	178	12	,	,	PUNCT
crl-15377	178	13	see	see	VERB
crl-15377	178	14	deborah	deborah	PROPN
crl-15377	178	15	holmeswong	holmeswong	PROPN
crl-15377	178	16	,	,	PUNCT
crl-15377	178	17	“	"	PUNCT
crl-15377	178	18	richness	richness	NOUN
crl-15377	178	19	vs.	vs.	ADP
crl-15377	178	20	reach	reach	NOUN
crl-15377	178	21	:	:	PUNCT
crl-15377	178	22	using	use	VERB
crl-15377	178	23	technology	technology	NOUN
crl-15377	178	24	to	to	PART
crl-15377	178	25	overcome	overcome	VERB
crl-15377	178	26	economic	economic	ADJ
crl-15377	178	27	impediments	impediment	NOUN
crl-15377	178	28	to	to	PART
crl-15377	178	29	refer­	refer­	VERB
crl-15377	178	30	ence	ence	NOUN
crl-15377	178	31	service	service	NOUN
crl-15377	178	32	,	,	PUNCT
crl-15377	178	33	”	"	PUNCT
crl-15377	178	34	reference	reference	NOUN
crl-15377	178	35	librarian	librarian	PROPN
crl-15377	178	36	66	66	NUM
crl-15377	178	37	(	(	PUNCT
crl-15377	178	38	1999	1999	NUM
crl-15377	178	39	):	):	PUNCT
crl-15377	178	40	201–11	201–11	NUM
crl-15377	178	41	.	.	NUM
crl-15377	179	1	20	20	NUM
crl-15377	179	2	.	.	PUNCT
crl-15377	179	3	see	see	VERB
crl-15377	179	4	note	note	NOUN
crl-15377	179	5	14	14	NUM
crl-15377	179	6	,	,	PUNCT
crl-15377	179	7	above	above	ADV
crl-15377	179	8	.	.	PUNCT
crl-15377	180	1	21	21	NUM
crl-15377	180	2	.	.	PUNCT
crl-15377	181	1	a	a	DET
crl-15377	181	2	term	term	NOUN
crl-15377	181	3	coined	coin	VERB
crl-15377	181	4	by	by	ADP
crl-15377	181	5	campbell	campbell	NOUN
crl-15377	181	6	,	,	PUNCT
crl-15377	181	7	“	"	PUNCT
crl-15377	181	8	shaking	shake	VERB
crl-15377	181	9	the	the	DET
crl-15377	181	10	conceptual	conceptual	ADJ
crl-15377	181	11	foundations	foundation	NOUN
crl-15377	181	12	.	.	PUNCT
crl-15377	181	13	”	"	PUNCT
crl-15377	182	1	22	22	NUM
crl-15377	182	2	.	.	PUNCT
crl-15377	183	1	warren	warren	PROPN
crl-15377	183	2	bennis	bennis	PROPN
crl-15377	183	3	and	and	CCONJ
crl-15377	183	4	patricia	patricia	PROPN
crl-15377	183	5	w.	w.	PROPN
crl-15377	183	6	biederman	biederman	PROPN
crl-15377	183	7	,	,	PUNCT
crl-15377	183	8	organizing	organize	VERB
crl-15377	183	9	genius	genius	NOUN
crl-15377	183	10	:	:	PUNCT
crl-15377	183	11	the	the	DET
crl-15377	183	12	secrets	secret	NOUN
crl-15377	183	13	of	of	ADP
crl-15377	183	14	creative	creative	ADJ
crl-15377	183	15	col­	col­	NOUN
crl-15377	183	16	laboration	laboration	NOUN
crl-15377	183	17	(	(	PUNCT
crl-15377	183	18	reading	reading	NOUN
crl-15377	183	19	,	,	PUNCT
crl-15377	183	20	mass	mass	PROPN
crl-15377	183	21	.	.	PROPN
crl-15377	183	22	:	:	PUNCT
crl-15377	183	23	addison	addison	PROPN
crl-15377	183	24	-	-	PUNCT
crl-15377	183	25	wesley	wesley	PROPN
crl-15377	183	26	,	,	PUNCT
crl-15377	183	27	1997	1997	NUM
crl-15377	183	28	)	)	PUNCT
crl-15377	183	29	,	,	PUNCT
crl-15377	183	30	frontispiece	frontispiece	PROPN
crl-15377	183	31	.	.	PUNCT
crl-15377	184	1	23	23	NUM
crl-15377	184	2	.	.	PUNCT
crl-15377	184	3	http://www.clunet.edu/iss/main.html	http://www.clunet.edu/iss/main.html	PROPN
crl-15377	185	1	[	[	X
crl-15377	185	2	apr	apr	VERB
crl-15377	185	3	.	.	PROPN
crl-15377	185	4	2000	2000	NUM
crl-15377	185	5	]	]	PUNCT
crl-15377	185	6	.	.	PUNCT
crl-15377	186	1	24	24	NUM
crl-15377	186	2	.	.	PUNCT
crl-15377	187	1	http://www.usc.edu/isd	http://www.usc.edu/isd	PROPN
crl-15377	187	2	[	[	X
crl-15377	187	3	apr	apr	NOUN
crl-15377	187	4	.	.	NOUN
crl-15377	187	5	2000	2000	NUM
crl-15377	187	6	]	]	PUNCT
crl-15377	187	7	.	.	PUNCT
crl-15377	188	1	25	25	NUM
crl-15377	188	2	.	.	PUNCT
crl-15377	188	3	http://www.anderson.ucla.edu/resources/acis/[apr	http://www.anderson.ucla.edu/resources/acis/[apr	X
crl-15377	188	4	.	.	PUNCT
crl-15377	189	1	2000	2000	NUM
crl-15377	189	2	]	]	PUNCT
crl-15377	189	3	.	.	PUNCT
crl-15377	190	1	26	26	NUM
crl-15377	190	2	.	.	PUNCT
crl-15377	191	1	a	a	DET
crl-15377	191	2	theme	theme	NOUN
crl-15377	191	3	that	that	PRON
crl-15377	191	4	permeates	permeate	VERB
crl-15377	191	5	larry	larry	PROPN
crl-15377	191	6	hardesty	hardesty	PROPN
crl-15377	191	7	,	,	PUNCT
crl-15377	191	8	ed	ed	NOUN
crl-15377	191	9	.	.	PROPN
crl-15377	191	10	,	,	PUNCT
crl-15377	191	11	books	book	NOUN
crl-15377	191	12	,	,	PUNCT
crl-15377	191	13	bytes	byte	NOUN
crl-15377	191	14	,	,	PUNCT
crl-15377	191	15	and	and	CCONJ
crl-15377	191	16	bridges	bridge	NOUN
crl-15377	191	17	:	:	PUNCT
crl-15377	191	18	libraries	library	NOUN
crl-15377	191	19	and	and	CCONJ
crl-15377	191	20	com­	com­	PROPN
crl-15377	191	21	puter	puter	NOUN
crl-15377	191	22	centers	center	NOUN
crl-15377	191	23	in	in	ADP
crl-15377	191	24	academic	academic	ADJ
crl-15377	191	25	institutions	institution	NOUN
crl-15377	191	26	(	(	PUNCT
crl-15377	191	27	chicago	chicago	PROPN
crl-15377	191	28	:	:	PUNCT
crl-15377	191	29	ala	ala	PROPN
crl-15377	191	30	,	,	PUNCT
crl-15377	191	31	2000	2000	NUM
crl-15377	191	32	)	)	PUNCT
crl-15377	191	33	.	.	PUNCT
crl-15377	192	1	it	it	PRON
crl-15377	192	2	emphasizes	emphasize	VERB
crl-15377	192	3	the	the	DET
crl-15377	192	4	variety	variety	NOUN
crl-15377	192	5	of	of	ADP
crl-15377	192	6	experi­	experi­	NOUN
crl-15377	192	7	ence	ence	NOUN
crl-15377	192	8	in	in	ADP
crl-15377	192	9	the	the	DET
crl-15377	192	10	integration	integration	NOUN
crl-15377	192	11	of	of	ADP
crl-15377	192	12	computing	computing	NOUN
crl-15377	192	13	and	and	CCONJ
crl-15377	192	14	libraries	library	NOUN
crl-15377	192	15	while	while	SCONJ
crl-15377	192	16	underscoring	underscore	VERB
crl-15377	192	17	the	the	DET
crl-15377	192	18	need	need	NOUN
crl-15377	192	19	for	for	SCONJ
crl-15377	192	20	such	such	ADJ
crl-15377	192	21	integra­	integra­	ADJ
crl-15377	192	22	tion	tion	NOUN
crl-15377	192	23	to	to	PART
crl-15377	192	24	arise	arise	VERB
crl-15377	192	25	from	from	ADP
crl-15377	192	26	,	,	PUNCT
crl-15377	192	27	and	and	CCONJ
crl-15377	192	28	be	be	AUX
crl-15377	192	29	shaped	shape	VERB
crl-15377	192	30	by	by	ADP
crl-15377	192	31	,	,	PUNCT
crl-15377	192	32	local	local	ADJ
crl-15377	192	33	values	value	NOUN
crl-15377	192	34	and	and	CCONJ
crl-15377	192	35	aspirations	aspiration	NOUN
crl-15377	192	36	.	.	PUNCT
crl-15377	193	1	27	27	NUM
crl-15377	193	2	.	.	PUNCT
crl-15377	194	1	roy	roy	PROPN
crl-15377	194	2	tennant	tennant	PROPN
crl-15377	194	3	,	,	PUNCT
crl-15377	194	4	“	"	PUNCT
crl-15377	194	5	determining	determine	VERB
crl-15377	194	6	our	our	PRON
crl-15377	194	7	digital	digital	ADJ
crl-15377	194	8	destiny	destiny	NOUN
crl-15377	194	9	,	,	PUNCT
crl-15377	194	10	”	"	PUNCT
crl-15377	194	11	american	american	PROPN
crl-15377	194	12	libraries	library	NOUN
crl-15377	194	13	31	31	NUM
crl-15377	194	14	,	,	PUNCT
crl-15377	194	15	no	no	INTJ
crl-15377	194	16	.	.	NOUN
crl-15377	194	17	1	1	NUM
crl-15377	194	18	(	(	PUNCT
crl-15377	194	19	jan	jan	PROPN
crl-15377	194	20	.	.	PROPN
crl-15377	194	21	2000	2000	NUM
crl-15377	194	22	):	):	PUNCT
crl-15377	194	23	55	55	NUM
crl-15377	194	24	.	.	PUNCT
crl-15377	194	25	http://www.anderson.ucla.edu/resources/acis/[apr	http://www.anderson.ucla.edu/resources/acis/[apr	AUX
crl-15377	194	26	http://www.usc.edu/isd	http://www.usc.edu/isd	VERB
crl-15377	194	27	http://www.clunet.edu/iss/main.html	http://www.clunet.edu/iss/main.html	PROPN
crl-15377	194	28	http	http	NOUN
crl-15377	194	29	:	:	PUNCT
crl-15377	194	30	http://www.clarify.com	http://www.clarify.com	X