id sid tid token lemma pos crl-24913 1 1 310 310 NUM crl-24913 1 2 delivering deliver VERB crl-24913 1 3 bad bad ADJ crl-24913 1 4 news news NOUN crl-24913 1 5 : : PUNCT crl-24913 1 6 crisis crisis NOUN crl-24913 1 7 communication communication NOUN crl-24913 1 8 methods method NOUN crl-24913 1 9 in in ADP crl-24913 1 10 academic academic ADJ crl-24913 1 11 libraries library NOUN crl-24913 1 12 brittany brittany NOUN crl-24913 1 13 o’neill o’neill ADV crl-24913 1 14 and and CCONJ crl-24913 1 15 rebecca rebecca VERB crl-24913 1 16 kelley kelley NOUN crl-24913 1 17 * * PUNCT crl-24913 2 1 this this DET crl-24913 2 2 exploratory exploratory ADJ crl-24913 2 3 study study NOUN crl-24913 2 4 analyzed analyze VERB crl-24913 2 5 the the DET crl-24913 2 6 specific specific ADJ crl-24913 2 7 crisis crisis NOUN crl-24913 2 8 communication communication NOUN crl-24913 2 9 methods method NOUN crl-24913 2 10 of of ADP crl-24913 2 11 academic academic ADJ crl-24913 2 12 libraries library NOUN crl-24913 2 13 . . PUNCT crl-24913 3 1 a a DET crl-24913 3 2 survey survey NOUN crl-24913 3 3 was be AUX crl-24913 3 4 sent send VERB crl-24913 3 5 to to ADP crl-24913 3 6 library library NOUN crl-24913 3 7 staff staff NOUN crl-24913 3 8 at at ADP crl-24913 3 9 association association NOUN crl-24913 3 10 of of ADP crl-24913 3 11 research research PROPN crl-24913 3 12 libraries librarie VERB crl-24913 3 13 member member NOUN crl-24913 3 14 colleges college NOUN crl-24913 3 15 and and CCONJ crl-24913 3 16 universities university NOUN crl-24913 3 17 to to PART crl-24913 3 18 describe describe VERB crl-24913 3 19 if if SCONJ crl-24913 3 20 , , PUNCT crl-24913 3 21 who who PRON crl-24913 3 22 , , PUNCT crl-24913 3 23 when when SCONJ crl-24913 3 24 , , PUNCT crl-24913 3 25 and and CCONJ crl-24913 3 26 how how SCONJ crl-24913 3 27 they they PRON crl-24913 3 28 communicated communicate VERB crl-24913 3 29 bad bad ADJ crl-24913 3 30 news news NOUN crl-24913 3 31 to to ADP crl-24913 3 32 their their PRON crl-24913 3 33 stakeholders stakeholder NOUN crl-24913 3 34 for for ADP crl-24913 3 35 major major ADJ crl-24913 3 36 , , PUNCT crl-24913 3 37 minor minor ADJ crl-24913 3 38 , , PUNCT crl-24913 3 39 and and CCONJ crl-24913 3 40 emerging emerge VERB crl-24913 3 41 crises crisis NOUN crl-24913 3 42 . . PUNCT crl-24913 4 1 the the DET crl-24913 4 2 findings finding NOUN crl-24913 4 3 show show VERB crl-24913 4 4 that that SCONJ crl-24913 4 5 respondents respondent NOUN crl-24913 4 6 used use VERB crl-24913 4 7 multiple multiple ADJ crl-24913 4 8 communication communication NOUN crl-24913 4 9 strategies strategy NOUN crl-24913 4 10 , , PUNCT crl-24913 4 11 which which PRON crl-24913 4 12 varied vary VERB crl-24913 4 13 based base VERB crl-24913 4 14 on on ADP crl-24913 4 15 the the DET crl-24913 4 16 crisis crisis NOUN crl-24913 4 17 . . PUNCT crl-24913 5 1 the the DET crl-24913 5 2 data datum NOUN crl-24913 5 3 show show VERB crl-24913 5 4 that that SCONJ crl-24913 5 5 libraries librarie VERB crl-24913 5 6 communicated communicate VERB crl-24913 5 7 journal journal NOUN crl-24913 5 8 and and CCONJ crl-24913 5 9 database database NOUN crl-24913 5 10 cancellations cancellation NOUN crl-24913 5 11 and and CCONJ crl-24913 5 12 health health NOUN crl-24913 5 13 and and CCONJ crl-24913 5 14 safety safety NOUN crl-24913 5 15 emergencies emergency NOUN crl-24913 5 16 more more ADV crl-24913 5 17 slowly slowly ADV crl-24913 5 18 than than ADP crl-24913 5 19 access access NOUN crl-24913 5 20 issues issue NOUN crl-24913 5 21 and and CCONJ crl-24913 5 22 were be AUX crl-24913 5 23 more more ADV crl-24913 5 24 likely likely ADJ crl-24913 5 25 not not PART crl-24913 5 26 to to PART crl-24913 5 27 communicate communicate VERB crl-24913 5 28 those those DET crl-24913 5 29 crises crisis NOUN crl-24913 5 30 at at ADV crl-24913 5 31 all all ADV crl-24913 5 32 . . PUNCT crl-24913 6 1 respondents respondent NOUN crl-24913 6 2 also also ADV crl-24913 6 3 more more ADV crl-24913 6 4 frequently frequently ADV crl-24913 6 5 chose choose VERB crl-24913 6 6 to to PART crl-24913 6 7 communicate communicate VERB crl-24913 6 8 journal journal NOUN crl-24913 6 9 and and CCONJ crl-24913 6 10 database database NOUN crl-24913 6 11 cancellations cancellation NOUN crl-24913 6 12 only only ADV crl-24913 6 13 when when SCONJ crl-24913 6 14 asked ask VERB crl-24913 6 15 as as ADP crl-24913 6 16 compared compare VERB crl-24913 6 17 to to ADP crl-24913 6 18 other other ADJ crl-24913 6 19 crises crisis NOUN crl-24913 6 20 . . PUNCT crl-24913 7 1 while while SCONJ crl-24913 7 2 access access NOUN crl-24913 7 3 issues issue NOUN crl-24913 7 4 and and CCONJ crl-24913 7 5 health health NOUN crl-24913 7 6 and and CCONJ crl-24913 7 7 safety safety NOUN crl-24913 7 8 emergencies emergency NOUN crl-24913 7 9 were be AUX crl-24913 7 10 primarily primarily ADV crl-24913 7 11 communicated communicate VERB crl-24913 7 12 through through ADP crl-24913 7 13 social social ADJ crl-24913 7 14 media medium NOUN crl-24913 7 15 and and CCONJ crl-24913 7 16 the the DET crl-24913 7 17 library library PROPN crl-24913 7 18 ’s ’s PART crl-24913 7 19 website website NOUN crl-24913 7 20 , , PUNCT crl-24913 7 21 stakeholders stakeholder NOUN crl-24913 7 22 received receive VERB crl-24913 7 23 communication communication NOUN crl-24913 7 24 about about ADP crl-24913 7 25 journal journal NOUN crl-24913 7 26 and and CCONJ crl-24913 7 27 database database NOUN crl-24913 7 28 cancellations cancellation NOUN crl-24913 7 29 primarily primarily ADV crl-24913 7 30 through through ADP crl-24913 7 31 targeted target VERB crl-24913 7 32 emails email NOUN crl-24913 7 33 from from ADP crl-24913 7 34 library library PROPN crl-24913 7 35 liaisons liaison NOUN crl-24913 7 36 , , PUNCT crl-24913 7 37 face face NOUN crl-24913 7 38 - - PUNCT crl-24913 7 39 to to ADP crl-24913 7 40 - - PUNCT crl-24913 7 41 face face NOUN crl-24913 7 42 meetings meeting NOUN crl-24913 7 43 with with ADP crl-24913 7 44 faculty faculty NOUN crl-24913 7 45 , , PUNCT crl-24913 7 46 and and CCONJ crl-24913 7 47 the the DET crl-24913 7 48 library library PROPN crl-24913 7 49 ’s ’s PART crl-24913 7 50 website website NOUN crl-24913 7 51 . . PUNCT crl-24913 8 1 these these DET crl-24913 8 2 findings finding NOUN crl-24913 8 3 suggest suggest VERB crl-24913 8 4 that that SCONJ crl-24913 8 5 respondents respondent NOUN crl-24913 8 6 communicated communicate VERB crl-24913 8 7 more more ADV crl-24913 8 8 quickly quickly ADV crl-24913 8 9 for for ADP crl-24913 8 10 minor minor ADJ crl-24913 8 11 crises crisis NOUN crl-24913 8 12 but but CCONJ crl-24913 8 13 were be AUX crl-24913 8 14 more more ADV crl-24913 8 15 hesitant hesitant ADJ crl-24913 8 16 for for ADP crl-24913 8 17 crises crisis NOUN crl-24913 8 18 that that PRON crl-24913 8 19 may may AUX crl-24913 8 20 have have AUX crl-24913 8 21 presented present VERB crl-24913 8 22 the the DET crl-24913 8 23 potential potential NOUN crl-24913 8 24 for for ADP crl-24913 8 25 reputational reputational ADJ crl-24913 8 26 harm harm NOUN crl-24913 8 27 . . PUNCT crl-24913 9 1 the the DET crl-24913 9 2 varied varied ADJ crl-24913 9 3 responses response NOUN crl-24913 9 4 between between ADP crl-24913 9 5 crisis crisis NOUN crl-24913 9 6 types type NOUN crl-24913 9 7 often often ADV crl-24913 9 8 conflicted conflict VERB crl-24913 9 9 with with ADP crl-24913 9 10 best good ADJ crl-24913 9 11 practices practice NOUN crl-24913 9 12 for for ADP crl-24913 9 13 whether whether SCONJ crl-24913 9 14 to to PART crl-24913 9 15 deliver deliver VERB crl-24913 9 16 bad bad ADJ crl-24913 9 17 news news NOUN crl-24913 9 18 and and CCONJ crl-24913 9 19 , , PUNCT crl-24913 9 20 if if SCONJ crl-24913 9 21 so so ADV crl-24913 9 22 , , PUNCT crl-24913 9 23 when when SCONJ crl-24913 9 24 and and CCONJ crl-24913 9 25 by by ADP crl-24913 9 26 whom whom PRON crl-24913 9 27 . . PUNCT crl-24913 10 1 these these DET crl-24913 10 2 findings finding NOUN crl-24913 10 3 indicate indicate VERB crl-24913 10 4 a a DET crl-24913 10 5 need need NOUN crl-24913 10 6 for for SCONJ crl-24913 10 7 academic academic ADJ crl-24913 10 8 libraries library NOUN crl-24913 10 9 to to PART crl-24913 10 10 develop develop VERB crl-24913 10 11 comprehensive comprehensive ADJ crl-24913 10 12 crisis crisis NOUN crl-24913 10 13 communication communication NOUN crl-24913 10 14 plans plan NOUN crl-24913 10 15 that that PRON crl-24913 10 16 emphasize emphasize VERB crl-24913 10 17 timeliness timeliness NOUN crl-24913 10 18 and and CCONJ crl-24913 10 19 transparency transparency NOUN crl-24913 10 20 . . PUNCT crl-24913 11 1 introduction introduction NOUN crl-24913 11 2 academic academic ADJ crl-24913 11 3 libraries library NOUN crl-24913 11 4 encounter encounter VERB crl-24913 11 5 unique unique ADJ crl-24913 11 6 crises crisis NOUN crl-24913 11 7 that that PRON crl-24913 11 8 arise arise VERB crl-24913 11 9 from from ADP crl-24913 11 10 existing exist VERB crl-24913 11 11 within within ADP crl-24913 11 12 a a DET crl-24913 11 13 university university NOUN crl-24913 11 14 . . PUNCT crl-24913 12 1 in in ADP crl-24913 12 2 recent recent ADJ crl-24913 12 3 years year NOUN crl-24913 12 4 , , PUNCT crl-24913 12 5 the the DET crl-24913 12 6 ongoing ongoing ADJ crl-24913 12 7 serials serial NOUN crl-24913 12 8 crisis crisis NOUN crl-24913 12 9 has have AUX crl-24913 12 10 caused cause VERB crl-24913 12 11 financial financial ADJ crl-24913 12 12 constraints constraint NOUN crl-24913 12 13 that that PRON crl-24913 12 14 have have AUX crl-24913 12 15 led lead VERB crl-24913 12 16 to to ADP crl-24913 12 17 difficult difficult ADJ crl-24913 12 18 budget budget NOUN crl-24913 12 19 decisions decision NOUN crl-24913 12 20 , , PUNCT crl-24913 12 21 and and CCONJ crl-24913 12 22 the the DET crl-24913 12 23 covid-19 covid-19 PROPN crl-24913 12 24 pandemic pandemic PROPN crl-24913 12 25 caused cause VERB crl-24913 12 26 libraries library NOUN crl-24913 12 27 to to PART crl-24913 12 28 shutter shutter VERB crl-24913 12 29 or or CCONJ crl-24913 12 30 limit limit VERB crl-24913 12 31 access access NOUN crl-24913 12 32 to to ADP crl-24913 12 33 services service NOUN crl-24913 12 34 , , PUNCT crl-24913 12 35 collections collection NOUN crl-24913 12 36 , , PUNCT crl-24913 12 37 and and CCONJ crl-24913 12 38 spaces space NOUN crl-24913 12 39 . . PUNCT crl-24913 13 1 though though SCONJ crl-24913 13 2 libraries library NOUN crl-24913 13 3 are be AUX crl-24913 13 4 not not PART crl-24913 13 5 to to PART crl-24913 13 6 blame blame VERB crl-24913 13 7 for for ADP crl-24913 13 8 these these DET crl-24913 13 9 crises crisis NOUN crl-24913 13 10 , , PUNCT crl-24913 13 11 these these DET crl-24913 13 12 situations situation NOUN crl-24913 13 13 have have AUX crl-24913 13 14 forced force VERB crl-24913 13 15 libraries library NOUN crl-24913 13 16 to to PART crl-24913 13 17 communicate communicate VERB crl-24913 13 18 the the DET crl-24913 13 19 bad bad ADJ crl-24913 13 20 news news NOUN crl-24913 13 21 these these DET crl-24913 13 22 crises crisis NOUN crl-24913 13 23 create create VERB crl-24913 13 24 to to ADP crl-24913 13 25 their their PRON crl-24913 13 26 stakeholders stakeholder NOUN crl-24913 13 27 . . PUNCT crl-24913 14 1 though though SCONJ crl-24913 14 2 perhaps perhaps ADV crl-24913 14 3 unanticipated unanticipated ADJ crl-24913 14 4 , , PUNCT crl-24913 14 5 academic academic ADJ crl-24913 14 6 libraries library NOUN crl-24913 14 7 need need VERB crl-24913 14 8 to to PART crl-24913 14 9 have have VERB crl-24913 14 10 communication communication NOUN crl-24913 14 11 plans plan NOUN crl-24913 14 12 for for ADP crl-24913 14 13 these these DET crl-24913 14 14 sorts sort NOUN crl-24913 14 15 of of ADP crl-24913 14 16 crises crisis NOUN crl-24913 14 17 to to PART crl-24913 14 18 disseminate disseminate VERB crl-24913 14 19 information information NOUN crl-24913 14 20 more more ADV crl-24913 14 21 quickly quickly ADV crl-24913 14 22 and and CCONJ crl-24913 14 23 effectively effectively ADV crl-24913 14 24 . . PUNCT crl-24913 15 1 the the DET crl-24913 15 2 mishandling mishandle VERB crl-24913 15 3 or or CCONJ crl-24913 15 4 lack lack NOUN crl-24913 15 5 of of ADP crl-24913 15 6 communication communication NOUN crl-24913 15 7 during during ADP crl-24913 15 8 a a DET crl-24913 15 9 crisis crisis NOUN crl-24913 15 10 , , PUNCT crl-24913 15 11 however however ADV crl-24913 15 12 minor minor ADJ crl-24913 15 13 , , PUNCT crl-24913 15 14 has have VERB crl-24913 15 15 the the DET crl-24913 15 16 potential potential NOUN crl-24913 15 17 to to PART crl-24913 15 18 create create VERB crl-24913 15 19 reputational reputational ADJ crl-24913 15 20 harm harm NOUN crl-24913 15 21 and and CCONJ crl-24913 15 22 distrust distrust NOUN crl-24913 15 23 . . PUNCT crl-24913 16 1 this this DET crl-24913 16 2 study study NOUN crl-24913 16 3 explores explore VERB crl-24913 16 4 the the DET crl-24913 16 5 external external ADJ crl-24913 16 6 communication communication NOUN crl-24913 16 7 strategies strategy NOUN crl-24913 16 8 of of ADP crl-24913 16 9 association association NOUN crl-24913 16 10 of of ADP crl-24913 16 11 research research NOUN crl-24913 16 12 libraries library NOUN crl-24913 16 13 ( ( PUNCT crl-24913 16 14 arl arl PROPN crl-24913 16 15 ) ) PUNCT crl-24913 16 16 member member NOUN crl-24913 16 17 colleges college NOUN crl-24913 16 18 and and CCONJ crl-24913 16 19 universities university NOUN crl-24913 16 20 for for ADP crl-24913 16 21 the the DET crl-24913 16 22 many many ADJ crl-24913 16 23 types type NOUN crl-24913 16 24 of of ADP crl-24913 16 25 crises crisis NOUN crl-24913 16 26 they they PRON crl-24913 16 27 * * NOUN crl-24913 16 28     SPACE crl-24913 16 29 brittany brittany NOUN crl-24913 17 1 o’neill o’neill ADV crl-24913 17 2 is be AUX crl-24913 17 3 humanities humanity NOUN crl-24913 17 4 & & CCONJ crl-24913 17 5 social social PROPN crl-24913 17 6 sciences sciences PROPN crl-24913 17 7 librarian librarian PROPN crl-24913 17 8 and and CCONJ crl-24913 17 9 rebecca rebecca VERB crl-24913 17 10 kelley kelley NOUN crl-24913 17 11 is be AUX crl-24913 17 12 mass mass ADJ crl-24913 17 13 communication communication NOUN crl-24913 17 14 librarian librarian NOUN crl-24913 17 15 at at ADP crl-24913 17 16 louisiana louisiana PROPN crl-24913 17 17 state state PROPN crl-24913 17 18 university university PROPN crl-24913 17 19 ; ; PUNCT crl-24913 17 20 email email NOUN crl-24913 17 21 : : PUNCT crl-24913 17 22 boneill@lsu.edu boneill@lsu.edu PROPN crl-24913 17 23 , , PUNCT crl-24913 17 24 rkell25@lsu.edu rkell25@lsu.edu NOUN crl-24913 17 25 . . PUNCT crl-24913 18 1 © © ADJ crl-24913 18 2 2021 2021 NUM crl-24913 18 3 brittany brittany NOUN crl-24913 18 4 o’neill o’neill ADV crl-24913 18 5 and and CCONJ crl-24913 18 6 rebecca rebecca VERB crl-24913 18 7 kelley kelley NOUN crl-24913 18 8 , , PUNCT crl-24913 18 9 attribution attribution NOUN crl-24913 18 10 - - PUNCT crl-24913 18 11 noncommercial noncommercial ADJ crl-24913 18 12 ( ( PUNCT crl-24913 18 13 https://creativecommons.org/licenses/by-nc/4.0/ https://creativecommons.org/licenses/by-nc/4.0/ NUM crl-24913 18 14 ) ) PUNCT crl-24913 18 15 cc cc X crl-24913 18 16 by by ADP crl-24913 18 17 - - PUNCT crl-24913 18 18 nc nc PROPN crl-24913 18 19 . . PUNCT crl-24913 18 20 mailto:boneill@lsu.edu mailto:boneill@lsu.edu PROPN crl-24913 18 21 mailto:rkell25@lsu.edu mailto:rkell25@lsu.edu PROPN crl-24913 18 22 https://creativecommons.org/licenses/by-nc/4.0/ https://creativecommons.org/licenses/by-nc/4.0/ NOUN crl-24913 18 23 delivering deliver VERB crl-24913 18 24 bad bad ADJ crl-24913 18 25 news news NOUN crl-24913 18 26 311 311 NUM crl-24913 18 27 may may AUX crl-24913 18 28 face face VERB crl-24913 18 29 . . PUNCT crl-24913 19 1 this this DET crl-24913 19 2 study study NOUN crl-24913 19 3 appears appear VERB crl-24913 19 4 to to PART crl-24913 19 5 be be AUX crl-24913 19 6 the the DET crl-24913 19 7 first first ADJ crl-24913 19 8 to to PART crl-24913 19 9 address address VERB crl-24913 19 10 the the DET crl-24913 19 11 specifics specific NOUN crl-24913 19 12 of of ADP crl-24913 19 13 how how SCONJ crl-24913 19 14 academic academic ADJ crl-24913 19 15 libraries library NOUN crl-24913 19 16 communicate communicate VERB crl-24913 19 17 bad bad ADJ crl-24913 19 18 news news NOUN crl-24913 19 19 for for ADP crl-24913 19 20 different different ADJ crl-24913 19 21 types type NOUN crl-24913 19 22 of of ADP crl-24913 19 23 crises crisis NOUN crl-24913 19 24 : : PUNCT crl-24913 19 25 health health NOUN crl-24913 19 26 and and CCONJ crl-24913 19 27 safety safety NOUN crl-24913 19 28 emergencies emergency NOUN crl-24913 19 29 , , PUNCT crl-24913 19 30 access access NOUN crl-24913 19 31 issues issue NOUN crl-24913 19 32 , , PUNCT crl-24913 19 33 and and CCONJ crl-24913 19 34 journal journal NOUN crl-24913 19 35 and and CCONJ crl-24913 19 36 database database NOUN crl-24913 19 37 cancellations cancellation NOUN crl-24913 19 38 . . PUNCT crl-24913 20 1 are be AUX crl-24913 20 2 libraries library NOUN crl-24913 20 3 communicating communicate VERB crl-24913 20 4 about about ADP crl-24913 20 5 these these DET crl-24913 20 6 crises crisis NOUN crl-24913 20 7 with with ADP crl-24913 20 8 their their PRON crl-24913 20 9 stakeholders stakeholder NOUN crl-24913 20 10 ? ? PUNCT crl-24913 21 1 who who PRON crl-24913 21 2 is be AUX crl-24913 21 3 responsible responsible ADJ crl-24913 21 4 for for ADP crl-24913 21 5 communicating communicate VERB crl-24913 21 6 about about ADP crl-24913 21 7 these these DET crl-24913 21 8 crises crisis NOUN crl-24913 21 9 ? ? PUNCT crl-24913 22 1 when when SCONJ crl-24913 22 2 are be AUX crl-24913 22 3 libraries library NOUN crl-24913 22 4 informing inform VERB crl-24913 22 5 their their PRON crl-24913 22 6 stakeholders stakeholder NOUN crl-24913 22 7 about about ADP crl-24913 22 8 these these DET crl-24913 22 9 crises crisis NOUN crl-24913 22 10 ? ? PUNCT crl-24913 23 1 through through ADP crl-24913 23 2 which which PRON crl-24913 23 3 channels channel NOUN crl-24913 23 4 are be AUX crl-24913 23 5 libraries library NOUN crl-24913 23 6 communicating communicate VERB crl-24913 23 7 to to ADP crl-24913 23 8 their their PRON crl-24913 23 9 stakeholders stakeholder NOUN crl-24913 23 10 ? ? PUNCT crl-24913 24 1 do do AUX crl-24913 24 2 these these DET crl-24913 24 3 strategies strategy NOUN crl-24913 24 4 vary vary VERB crl-24913 24 5 among among ADP crl-24913 24 6 different different ADJ crl-24913 24 7 types type NOUN crl-24913 24 8 of of ADP crl-24913 24 9 crises crisis NOUN crl-24913 24 10 ? ? PUNCT crl-24913 25 1 the the DET crl-24913 25 2 results result NOUN crl-24913 25 3 of of ADP crl-24913 25 4 this this DET crl-24913 25 5 study study NOUN crl-24913 25 6 illuminate illuminate VERB crl-24913 25 7 the the DET crl-24913 25 8 need need NOUN crl-24913 25 9 for for ADP crl-24913 25 10 detailed detailed ADJ crl-24913 25 11 crisis crisis NOUN crl-24913 25 12 communication communication NOUN crl-24913 25 13 plans plan NOUN crl-24913 25 14 that that PRON crl-24913 25 15 go go VERB crl-24913 25 16 beyond beyond ADP crl-24913 25 17 emergency emergency NOUN crl-24913 25 18 preparedness preparedness NOUN crl-24913 25 19 . . PUNCT crl-24913 26 1 the the DET crl-24913 26 2 authors author NOUN crl-24913 26 3 draw draw VERB crl-24913 26 4 on on ADP crl-24913 26 5 these these DET crl-24913 26 6 findings finding NOUN crl-24913 26 7 and and CCONJ crl-24913 26 8 best good ADJ crl-24913 26 9 practices practice NOUN crl-24913 26 10 from from ADP crl-24913 26 11 crisis crisis NOUN crl-24913 26 12 communication communication NOUN crl-24913 26 13 literature literature NOUN crl-24913 26 14 to to PART crl-24913 26 15 begin begin VERB crl-24913 26 16 developing develop VERB crl-24913 26 17 best good ADJ crl-24913 26 18 practices practice NOUN crl-24913 26 19 for for ADP crl-24913 26 20 academic academic ADJ crl-24913 26 21 libraries library NOUN crl-24913 26 22 . . PUNCT crl-24913 27 1 literature literature NOUN crl-24913 27 2 review review VERB crl-24913 27 3 public public ADJ crl-24913 27 4 relations relation NOUN crl-24913 27 5 and and CCONJ crl-24913 27 6 communication communication NOUN crl-24913 27 7 researchers researcher NOUN crl-24913 27 8 have have AUX crl-24913 27 9 long long ADV crl-24913 27 10 established establish VERB crl-24913 27 11 the the DET crl-24913 27 12 necessity necessity NOUN crl-24913 27 13 of of ADP crl-24913 27 14 organizations organization NOUN crl-24913 27 15 communicating communicate VERB crl-24913 27 16 to to ADP crl-24913 27 17 stakeholders stakeholder NOUN crl-24913 27 18 during during ADP crl-24913 27 19 crises.1 crises.1 PROPN crl-24913 27 20 w. w. PROPN crl-24913 27 21 timothy timothy PROPN crl-24913 27 22 coombs coombs PROPN crl-24913 27 23 defines define VERB crl-24913 27 24 a a DET crl-24913 27 25 crisis crisis NOUN crl-24913 27 26 as as ADP crl-24913 27 27 “ " PUNCT crl-24913 27 28 the the DET crl-24913 27 29 perceived perceive VERB crl-24913 27 30 violation violation NOUN crl-24913 27 31 of of ADP crl-24913 27 32 … … PUNCT crl-24913 27 33 stakeholder stakeholder NOUN crl-24913 27 34 expectations expectation NOUN crl-24913 27 35 that that PRON crl-24913 27 36 can can AUX crl-24913 27 37 create create VERB crl-24913 27 38 negative negative ADJ crl-24913 27 39 outcomes outcome NOUN crl-24913 27 40 for for ADP crl-24913 27 41 stakeholders stakeholder NOUN crl-24913 27 42 and/or and/or CCONJ crl-24913 27 43 the the DET crl-24913 27 44 organization organization NOUN crl-24913 27 45 . . PUNCT crl-24913 27 46 ” " PUNCT crl-24913 28 1 a a DET crl-24913 28 2 crisis crisis NOUN crl-24913 28 3 is be AUX crl-24913 28 4 unpredictable unpredictable ADJ crl-24913 28 5 but but CCONJ crl-24913 28 6 not not PART crl-24913 28 7 necessarily necessarily ADV crl-24913 28 8 unexpected unexpected ADJ crl-24913 28 9 ; ; PUNCT crl-24913 28 10 has have VERB crl-24913 28 11 potential potential NOUN crl-24913 28 12 to to PART crl-24913 28 13 disrupt disrupt VERB crl-24913 28 14 the the DET crl-24913 28 15 organization organization NOUN crl-24913 28 16 in in ADP crl-24913 28 17 some some DET crl-24913 28 18 way way NOUN crl-24913 28 19 ; ; PUNCT crl-24913 28 20 and and CCONJ crl-24913 28 21 can can AUX crl-24913 28 22 threaten threaten VERB crl-24913 28 23 the the DET crl-24913 28 24 organization organization NOUN crl-24913 28 25 , , PUNCT crl-24913 28 26 its its PRON crl-24913 28 27 industry industry NOUN crl-24913 28 28 , , PUNCT crl-24913 28 29 or or CCONJ crl-24913 28 30 the the DET crl-24913 28 31 stakeholders.2 stakeholders.2 NOUN crl-24913 28 32 above above ADP crl-24913 28 33 all all PRON crl-24913 28 34 , , PUNCT crl-24913 28 35 a a DET crl-24913 28 36 crisis crisis NOUN crl-24913 28 37 is be AUX crl-24913 28 38 perceptual perceptual ADJ crl-24913 28 39 , , PUNCT crl-24913 28 40 as as SCONJ crl-24913 28 41 the the DET crl-24913 28 42 stakeholders stakeholder NOUN crl-24913 28 43 ’ ’ PART crl-24913 28 44 perception perception NOUN crl-24913 28 45 of of ADP crl-24913 28 46 an an DET crl-24913 28 47 issue issue NOUN crl-24913 28 48 can can AUX crl-24913 28 49 influence influence VERB crl-24913 28 50 whether whether SCONJ crl-24913 28 51 an an DET crl-24913 28 52 event event NOUN crl-24913 28 53 develops develop VERB crl-24913 28 54 into into ADP crl-24913 28 55 a a DET crl-24913 28 56 crisis.3 crisis.3 PROPN crl-24913 28 57 michael michael PROPN crl-24913 28 58 kent kent PROPN crl-24913 28 59 argues argue VERB crl-24913 28 60 that that SCONJ crl-24913 28 61 a a DET crl-24913 28 62 crisis crisis NOUN crl-24913 28 63 can can AUX crl-24913 28 64 also also ADV crl-24913 28 65 help help VERB crl-24913 28 66 determine determine VERB crl-24913 28 67 the the DET crl-24913 28 68 organization organization NOUN crl-24913 28 69 ’s ’s PART crl-24913 28 70 future future ADJ crl-24913 28 71 actions action NOUN crl-24913 28 72 and and CCONJ crl-24913 28 73 how how SCONJ crl-24913 28 74 it it PRON crl-24913 28 75 relates relate VERB crl-24913 28 76 with with ADP crl-24913 28 77 stakeholders stakeholder NOUN crl-24913 28 78 moving move VERB crl-24913 28 79 forward.4 forward.4 ADV crl-24913 28 80 the the DET crl-24913 28 81 communication communication NOUN crl-24913 28 82 and and CCONJ crl-24913 28 83 public public ADJ crl-24913 28 84 relations relation NOUN crl-24913 28 85 literature literature NOUN crl-24913 28 86 address address VERB crl-24913 28 87 other other ADJ crl-24913 28 88 terms term NOUN crl-24913 28 89 that that PRON crl-24913 28 90 might might AUX crl-24913 28 91 seem seem VERB crl-24913 28 92 analogous analogous ADJ crl-24913 28 93 to to ADP crl-24913 28 94 crises crisis NOUN crl-24913 28 95 : : PUNCT crl-24913 28 96 problems problem NOUN crl-24913 28 97 , , PUNCT crl-24913 28 98 issues issue NOUN crl-24913 28 99 , , PUNCT crl-24913 28 100 disasters disaster NOUN crl-24913 28 101 , , PUNCT crl-24913 28 102 and and CCONJ crl-24913 28 103 emergencies emergency NOUN crl-24913 28 104 . . PUNCT crl-24913 29 1 however however ADV crl-24913 29 2 , , PUNCT crl-24913 29 3 there there PRON crl-24913 29 4 are be VERB crl-24913 29 5 differences difference NOUN crl-24913 29 6 among among ADP crl-24913 29 7 these these DET crl-24913 29 8 terms term NOUN crl-24913 29 9 . . PUNCT crl-24913 30 1 problems problem NOUN crl-24913 30 2 are be AUX crl-24913 30 3 recurring recur VERB crl-24913 30 4 situations situation NOUN crl-24913 30 5 that that PRON crl-24913 30 6 reveal reveal VERB crl-24913 30 7 where where SCONJ crl-24913 30 8 the the DET crl-24913 30 9 organization organization NOUN crl-24913 30 10 is be AUX crl-24913 30 11 vulnerable,5 vulnerable,5 NUM crl-24913 30 12 while while SCONJ crl-24913 30 13 issues issue NOUN crl-24913 30 14 begin begin VERB crl-24913 30 15 as as ADP crl-24913 30 16 problems problem NOUN crl-24913 30 17 but but CCONJ crl-24913 30 18 can can AUX crl-24913 30 19 escalate escalate VERB crl-24913 30 20 into into ADP crl-24913 30 21 full full ADV crl-24913 30 22 - - PUNCT crl-24913 30 23 blown blow VERB crl-24913 30 24 crises crisis NOUN crl-24913 30 25 if if SCONJ crl-24913 30 26 ignored ignore VERB crl-24913 30 27 or or CCONJ crl-24913 30 28 mishandled.6 mishandled.6 NOUN crl-24913 30 29 disasters disaster NOUN crl-24913 30 30 and and CCONJ crl-24913 30 31 emergencies emergency NOUN crl-24913 30 32 are be AUX crl-24913 30 33 similar similar ADJ crl-24913 30 34 in in SCONJ crl-24913 30 35 that that SCONJ crl-24913 30 36 they they PRON crl-24913 30 37 are be AUX crl-24913 30 38 both both ADV crl-24913 30 39 sudden sudden ADJ crl-24913 30 40 and and CCONJ crl-24913 30 41 unexpected unexpected ADJ crl-24913 30 42 events event NOUN crl-24913 30 43 ; ; PUNCT crl-24913 30 44 disasters disaster NOUN crl-24913 30 45 usually usually ADV crl-24913 30 46 occur occur VERB crl-24913 30 47 through through ADP crl-24913 30 48 negligence negligence NOUN crl-24913 30 49 or or CCONJ crl-24913 30 50 are be AUX crl-24913 30 51 produced produce VERB crl-24913 30 52 by by ADP crl-24913 30 53 natural natural ADJ crl-24913 30 54 forces force NOUN crl-24913 30 55 , , PUNCT crl-24913 30 56 while while SCONJ crl-24913 30 57 emergencies emergency NOUN crl-24913 30 58 are be AUX crl-24913 30 59 usually usually ADV crl-24913 30 60 unforeseen unforeseen ADJ crl-24913 30 61 but but CCONJ crl-24913 30 62 require require VERB crl-24913 30 63 sudden sudden ADJ crl-24913 30 64 and and CCONJ crl-24913 30 65 urgent urgent ADJ crl-24913 30 66 action.7 action.7 PROPN crl-24913 30 67 however however ADV crl-24913 30 68 , , PUNCT crl-24913 30 69 these these DET crl-24913 30 70 related relate VERB crl-24913 30 71 terms term NOUN crl-24913 30 72 share share VERB crl-24913 30 73 a a DET crl-24913 30 74 common common ADJ crl-24913 30 75 theme theme NOUN crl-24913 30 76 : : PUNCT crl-24913 30 77 each each PRON crl-24913 30 78 could could AUX crl-24913 30 79 potentially potentially ADV crl-24913 30 80 cause cause VERB crl-24913 30 81 harm harm NOUN crl-24913 30 82 to to ADP crl-24913 30 83 the the DET crl-24913 30 84 organization organization NOUN crl-24913 30 85 or or CCONJ crl-24913 30 86 its its PRON crl-24913 30 87 stakeholders stakeholder NOUN crl-24913 30 88 . . PUNCT crl-24913 31 1 “ " PUNCT crl-24913 31 2 crisis crisis NOUN crl-24913 31 3 ” " PUNCT crl-24913 31 4 serves serve VERB crl-24913 31 5 as as ADP crl-24913 31 6 the the DET crl-24913 31 7 umbrella umbrella NOUN crl-24913 31 8 term term NOUN crl-24913 31 9 under under ADP crl-24913 31 10 which which PRON crl-24913 31 11 problems problem NOUN crl-24913 31 12 , , PUNCT crl-24913 31 13 issues issue NOUN crl-24913 31 14 , , PUNCT crl-24913 31 15 disasters disaster NOUN crl-24913 31 16 , , PUNCT crl-24913 31 17 and and CCONJ crl-24913 31 18 emergencies emergency NOUN crl-24913 31 19 fall fall VERB crl-24913 31 20 . . PUNCT crl-24913 32 1 when when SCONJ crl-24913 32 2 a a DET crl-24913 32 3 crisis crisis NOUN crl-24913 32 4 occurs occur VERB crl-24913 32 5 , , PUNCT crl-24913 32 6 organizations organization NOUN crl-24913 32 7 must must AUX crl-24913 32 8 deliver deliver VERB crl-24913 32 9 difficult difficult ADJ crl-24913 32 10 information information NOUN crl-24913 32 11 to to ADP crl-24913 32 12 stakeholders stakeholder NOUN crl-24913 32 13 about about ADP crl-24913 32 14 the the DET crl-24913 32 15 crisis crisis NOUN crl-24913 32 16 . . PUNCT crl-24913 33 1 as as SCONJ crl-24913 33 2 robert robert PROPN crl-24913 33 3 bies bies PROPN crl-24913 33 4 notes notes PROPN crl-24913 33 5 , , PUNCT crl-24913 33 6 “ " PUNCT crl-24913 33 7 bad bad ADJ crl-24913 33 8 news news NOUN crl-24913 33 9 ” " PUNCT crl-24913 33 10 is be AUX crl-24913 33 11 terminology terminology NOUN crl-24913 33 12 common common ADJ crl-24913 33 13 in in ADP crl-24913 33 14 social social ADJ crl-24913 33 15 sciences science NOUN crl-24913 33 16 and and CCONJ crl-24913 33 17 medicine medicine NOUN crl-24913 33 18 to to PART crl-24913 33 19 describe describe VERB crl-24913 33 20 this this DET crl-24913 33 21 type type NOUN crl-24913 33 22 of of ADP crl-24913 33 23 information information NOUN crl-24913 33 24 . . PUNCT crl-24913 34 1 bies bie NOUN crl-24913 34 2 defines define VERB crl-24913 34 3 bad bad ADJ crl-24913 34 4 news news NOUN crl-24913 34 5 as as ADP crl-24913 34 6 “ " PUNCT crl-24913 34 7 information information NOUN crl-24913 34 8 that that PRON crl-24913 34 9 results result VERB crl-24913 34 10 in in ADP crl-24913 34 11 a a DET crl-24913 34 12 perceived perceive VERB crl-24913 34 13 loss loss NOUN crl-24913 34 14 by by ADP crl-24913 34 15 the the DET crl-24913 34 16 receiver receiver NOUN crl-24913 34 17 , , PUNCT crl-24913 34 18 and and CCONJ crl-24913 34 19 it it PRON crl-24913 34 20 creates create VERB crl-24913 34 21 cognitive cognitive ADJ crl-24913 34 22 , , PUNCT crl-24913 34 23 emotional emotional ADJ crl-24913 34 24 , , PUNCT crl-24913 34 25 or or CCONJ crl-24913 34 26 behavioral behavioral ADJ crl-24913 34 27 deficits deficit NOUN crl-24913 34 28 in in ADP crl-24913 34 29 the the DET crl-24913 34 30 receiver receiver NOUN crl-24913 34 31 after after ADP crl-24913 34 32 receiving receive VERB crl-24913 34 33 the the DET crl-24913 34 34 news news NOUN crl-24913 34 35 . . PUNCT crl-24913 34 36 ”8 ”8 SPACE crl-24913 35 1 as as SCONJ crl-24913 35 2 this this DET crl-24913 35 3 study study NOUN crl-24913 35 4 highlights highlight VERB crl-24913 35 5 communication communication NOUN crl-24913 35 6 strategies strategy NOUN crl-24913 35 7 for for ADP crl-24913 35 8 multiple multiple ADJ crl-24913 35 9 events event NOUN crl-24913 35 10 , , PUNCT crl-24913 35 11 the the DET crl-24913 35 12 authors author NOUN crl-24913 35 13 use use VERB crl-24913 35 14 “ " PUNCT crl-24913 35 15 crisis crisis NOUN crl-24913 35 16 ” " PUNCT crl-24913 35 17 in in ADP crl-24913 35 18 reference reference NOUN crl-24913 35 19 to to ADP crl-24913 35 20 any any DET crl-24913 35 21 negative negative ADJ crl-24913 35 22 event event NOUN crl-24913 35 23 that that PRON crl-24913 35 24 can can AUX crl-24913 35 25 disrupt disrupt VERB crl-24913 35 26 the the DET crl-24913 35 27 organization organization NOUN crl-24913 35 28 and and CCONJ crl-24913 35 29 “ " PUNCT crl-24913 35 30 bad bad ADJ crl-24913 35 31 news news NOUN crl-24913 35 32 ” " PUNCT crl-24913 35 33 as as ADP crl-24913 35 34 the the DET crl-24913 35 35 information information NOUN crl-24913 35 36 about about ADP crl-24913 35 37 that that DET crl-24913 35 38 crisis crisis NOUN crl-24913 35 39 that that PRON crl-24913 35 40 could could AUX crl-24913 35 41 negatively negatively ADV crl-24913 35 42 impact impact VERB crl-24913 35 43 their their PRON crl-24913 35 44 stakeholders stakeholder NOUN crl-24913 35 45 . . PUNCT crl-24913 36 1 crisis crisis NOUN crl-24913 36 2 communication communication NOUN crl-24913 36 3 in in ADP crl-24913 36 4 the the DET crl-24913 36 5 library library NOUN crl-24913 36 6 literature literature NOUN crl-24913 36 7 much much ADJ crl-24913 36 8 of of ADP crl-24913 36 9 the the DET crl-24913 36 10 library library NOUN crl-24913 36 11 literature literature NOUN crl-24913 36 12 on on ADP crl-24913 36 13 the the DET crl-24913 36 14 topic topic NOUN crl-24913 36 15 of of ADP crl-24913 36 16 communication communication NOUN crl-24913 36 17 and and CCONJ crl-24913 36 18 public public ADJ crl-24913 36 19 relations relation NOUN crl-24913 36 20 exists exist VERB crl-24913 36 21 in in ADP crl-24913 36 22 the the DET crl-24913 36 23 sphere sphere NOUN crl-24913 36 24 of of ADP crl-24913 36 25 public public ADJ crl-24913 36 26 libraries library NOUN crl-24913 36 27 and and CCONJ crl-24913 36 28 does do AUX crl-24913 36 29 not not PART crl-24913 36 30 focus focus VERB crl-24913 36 31 specifically specifically ADV crl-24913 36 32 on on ADP crl-24913 36 33 crisis crisis NOUN crl-24913 36 34 communication.9 communication.9 NOUN crl-24913 36 35 an an DET crl-24913 36 36 exception exception NOUN crl-24913 36 37 is be AUX crl-24913 36 38 the the DET crl-24913 36 39 library library NOUN crl-24913 36 40 ’s ’s PART crl-24913 36 41 crisis crisis NOUN crl-24913 36 42 communication communication NOUN crl-24913 36 43 planner planner NOUN crl-24913 36 44 . . PUNCT crl-24913 37 1 though though SCONJ crl-24913 37 2 written write VERB crl-24913 37 3 with with ADP crl-24913 37 4 public public ADJ crl-24913 37 5 libraries library NOUN crl-24913 37 6 in in ADP crl-24913 37 7 mind mind NOUN crl-24913 37 8 , , PUNCT crl-24913 37 9 jan jan PROPN crl-24913 37 10 thenell thenell PROPN crl-24913 37 11 provides provide VERB crl-24913 37 12 a a DET crl-24913 37 13 framework framework NOUN crl-24913 37 14 for for ADP crl-24913 37 15 planning plan VERB crl-24913 37 16 ahead ahead ADV crl-24913 37 17 of of ADP crl-24913 37 18 crises crisis NOUN crl-24913 37 19 , , PUNCT crl-24913 37 20 including include VERB crl-24913 37 21 gathering gather VERB crl-24913 37 22 information information NOUN crl-24913 37 23 , , PUNCT crl-24913 37 24 conducting conduct VERB crl-24913 37 25 a a DET crl-24913 37 26 vulnerability vulnerability NOUN crl-24913 37 27 audit audit NOUN crl-24913 37 28 , , PUNCT crl-24913 37 29 developing develop VERB crl-24913 37 30 a a DET crl-24913 37 31 communication communication NOUN crl-24913 37 32 team team NOUN crl-24913 37 33 , , PUNCT crl-24913 37 34 and and CCONJ crl-24913 37 35 carrying carry VERB crl-24913 37 36 out out ADP crl-24913 37 37 the the DET crl-24913 37 38 plan.10 plan.10 ADJ crl-24913 37 39 312 312 NUM crl-24913 37 40 college college PROPN crl-24913 37 41 & & CCONJ crl-24913 37 42 research research PROPN crl-24913 37 43 libraries library NOUN crl-24913 37 44 may may AUX crl-24913 37 45 2021 2021 NUM crl-24913 37 46 another another DET crl-24913 37 47 exception exception NOUN crl-24913 37 48 in in ADP crl-24913 37 49 the the DET crl-24913 37 50 literature literature NOUN crl-24913 37 51 is be AUX crl-24913 37 52 jodie jodie PROPN crl-24913 37 53 borgerding borgerde VERB crl-24913 37 54 ’s ’s PART crl-24913 37 55 study study NOUN crl-24913 37 56 on on ADP crl-24913 37 57 the the DET crl-24913 37 58 status status NOUN crl-24913 37 59 of of ADP crl-24913 37 60 crisis crisis NOUN crl-24913 37 61 communication communication NOUN crl-24913 37 62 planning planning NOUN crl-24913 37 63 in in ADP crl-24913 37 64 academic academic ADJ crl-24913 37 65 libraries library NOUN crl-24913 37 66 . . PUNCT crl-24913 38 1 borgerding borgerde VERB crl-24913 38 2 divides divide NOUN crl-24913 38 3 crises crisis NOUN crl-24913 38 4 into into ADP crl-24913 38 5 the the DET crl-24913 38 6 categories category NOUN crl-24913 38 7 of of ADP crl-24913 38 8 intentional intentional ADJ crl-24913 38 9 versus versus ADP crl-24913 38 10 unintentional unintentional ADJ crl-24913 38 11 ; ; PUNCT crl-24913 38 12 essentially essentially ADV crl-24913 38 13 , , PUNCT crl-24913 38 14 whether whether SCONJ crl-24913 38 15 an an DET crl-24913 38 16 individual individual NOUN crl-24913 38 17 or or CCONJ crl-24913 38 18 organization organization NOUN crl-24913 38 19 is be AUX crl-24913 38 20 at at ADP crl-24913 38 21 fault fault NOUN crl-24913 38 22 for for ADP crl-24913 38 23 the the DET crl-24913 38 24 crisis crisis NOUN crl-24913 38 25 or or CCONJ crl-24913 38 26 the the DET crl-24913 38 27 crisis crisis NOUN crl-24913 38 28 is be AUX crl-24913 38 29 the the DET crl-24913 38 30 cause cause NOUN crl-24913 38 31 of of ADP crl-24913 38 32 circumstances circumstance NOUN crl-24913 38 33 out out ADP crl-24913 38 34 of of ADP crl-24913 38 35 individual individual ADJ crl-24913 38 36 control control NOUN crl-24913 38 37 . . PUNCT crl-24913 39 1 borgerding borgerde VERB crl-24913 39 2 further far ADV crl-24913 39 3 categorizes categorize VERB crl-24913 39 4 these these DET crl-24913 39 5 crises crisis NOUN crl-24913 39 6 into into ADP crl-24913 39 7 impact impact NOUN crl-24913 39 8 levels level NOUN crl-24913 39 9 : : PUNCT crl-24913 39 10 major major ADJ crl-24913 39 11 , , PUNCT crl-24913 39 12 minor minor ADJ crl-24913 39 13 , , PUNCT crl-24913 39 14 and and CCONJ crl-24913 39 15 emerging emerge VERB crl-24913 39 16 , , PUNCT crl-24913 39 17 with with ADP crl-24913 39 18 these these DET crl-24913 39 19 categories category NOUN crl-24913 39 20 primarily primarily ADV crl-24913 39 21 concerning concern VERB crl-24913 39 22 the the DET crl-24913 39 23 degree degree NOUN crl-24913 39 24 to to PART crl-24913 39 25 which which PRON crl-24913 39 26 the the DET crl-24913 39 27 crisis crisis NOUN crl-24913 39 28 is be AUX crl-24913 39 29 pressing.11 pressing.11 ADV crl-24913 39 30 borgerding borgerde VERB crl-24913 39 31 illuminated illuminate VERB crl-24913 39 32 which which DET crl-24913 39 33 elements element NOUN crl-24913 39 34 were be AUX crl-24913 39 35 present present ADJ crl-24913 39 36 in in ADP crl-24913 39 37 libraries library NOUN crl-24913 39 38 ’ ' PUNCT crl-24913 39 39 crisis crisis NOUN crl-24913 39 40 communication communication NOUN crl-24913 39 41 plans plan NOUN crl-24913 39 42 , , PUNCT crl-24913 39 43 such such ADJ crl-24913 39 44 as as ADP crl-24913 39 45 identifying identify VERB crl-24913 39 46 a a DET crl-24913 39 47 spokesperson spokesperson NOUN crl-24913 39 48 and and CCONJ crl-24913 39 49 channels channel NOUN crl-24913 39 50 for for ADP crl-24913 39 51 communication communication NOUN crl-24913 39 52 , , PUNCT crl-24913 39 53 but but CCONJ crl-24913 39 54 did do AUX crl-24913 39 55 not not PART crl-24913 39 56 address address VERB crl-24913 39 57 what what PRON crl-24913 39 58 those those DET crl-24913 39 59 specific specific ADJ crl-24913 39 60 methods method NOUN crl-24913 39 61 were be AUX crl-24913 39 62 . . PUNCT crl-24913 40 1 crises crisis NOUN crl-24913 40 2 — — PUNCT crl-24913 40 3 major major ADJ crl-24913 40 4 , , PUNCT crl-24913 40 5 minor minor ADJ crl-24913 40 6 , , PUNCT crl-24913 40 7 or or CCONJ crl-24913 40 8 emerging emerge VERB crl-24913 40 9 — — PUNCT crl-24913 40 10 can can AUX crl-24913 40 11 present present VERB crl-24913 40 12 make make VERB crl-24913 40 13 - - PUNCT crl-24913 40 14 or or CCONJ crl-24913 40 15 - - PUNCT crl-24913 40 16 break break NOUN crl-24913 40 17 moments moment NOUN crl-24913 40 18 for for ADP crl-24913 40 19 academic academic ADJ crl-24913 40 20 library library NOUN crl-24913 40 21 leaders.12 leaders.12 NOUN crl-24913 40 22 despite despite SCONJ crl-24913 40 23 this this DET crl-24913 40 24 risk risk NOUN crl-24913 40 25 , , PUNCT crl-24913 40 26 many many ADJ crl-24913 40 27 academic academic ADJ crl-24913 40 28 library library NOUN crl-24913 40 29 leaders leader NOUN crl-24913 40 30 may may AUX crl-24913 40 31 not not PART crl-24913 40 32 be be AUX crl-24913 40 33 prepared prepared ADJ crl-24913 40 34 or or CCONJ crl-24913 40 35 competent competent ADJ crl-24913 40 36 as as ADP crl-24913 40 37 crisis crisis NOUN crl-24913 40 38 leaders leader NOUN crl-24913 40 39 or or CCONJ crl-24913 40 40 communicators communicator NOUN crl-24913 40 41 due due ADJ crl-24913 40 42 to to ADP crl-24913 40 43 insufficient insufficient ADJ crl-24913 40 44 experience experience NOUN crl-24913 40 45 and and CCONJ crl-24913 40 46 skills.13 skills.13 NOUN crl-24913 40 47 this this PRON crl-24913 40 48 is be AUX crl-24913 40 49 unsurprising unsurprise VERB crl-24913 40 50 given give VERB crl-24913 40 51 that that SCONJ crl-24913 40 52 crisis crisis NOUN crl-24913 40 53 management management NOUN crl-24913 40 54 is be AUX crl-24913 40 55 only only ADV crl-24913 40 56 moderately moderately ADV crl-24913 40 57 and and CCONJ crl-24913 40 58 indirectly indirectly ADV crl-24913 40 59 represented represent VERB crl-24913 40 60 in in ADP crl-24913 40 61 library library NOUN crl-24913 40 62 and and CCONJ crl-24913 40 63 information information NOUN crl-24913 40 64 science science NOUN crl-24913 40 65 curricula curricula NOUN crl-24913 40 66 , , PUNCT crl-24913 40 67 and and CCONJ crl-24913 40 68 only only ADV crl-24913 40 69 around around ADP crl-24913 40 70 35 35 NUM crl-24913 40 71 percent percent NOUN crl-24913 40 72 of of ADP crl-24913 40 73 the the DET crl-24913 40 74 curricula curricula NOUN crl-24913 40 75 includes include VERB crl-24913 40 76 education education NOUN crl-24913 40 77 on on ADP crl-24913 40 78 communication.14 communication.14 PROPN crl-24913 40 79 crises crisis NOUN crl-24913 40 80 academic academic ADJ crl-24913 40 81 libraries library NOUN crl-24913 40 82 may may AUX crl-24913 40 83 face face VERB crl-24913 40 84 are be AUX crl-24913 40 85 not not PART crl-24913 40 86 necessarily necessarily ADV crl-24913 40 87 unique unique ADJ crl-24913 40 88 to to ADP crl-24913 40 89 those those DET crl-24913 40 90 institutions institution NOUN crl-24913 40 91 . . PUNCT crl-24913 41 1 these these PRON crl-24913 41 2 may may AUX crl-24913 41 3 include include VERB crl-24913 41 4 budget budget NOUN crl-24913 41 5 cuts,15 cuts,15 ADV crl-24913 41 6 trimmed trim VERB crl-24913 41 7 hours hour NOUN crl-24913 41 8 , , PUNCT crl-24913 41 9 closures,16 closures,16 PROPN crl-24913 41 10 infestations infestation NOUN crl-24913 41 11 of of ADP crl-24913 41 12 pests17 pests17 NOUN crl-24913 41 13 and and CCONJ crl-24913 41 14 mold,18 mold,18 NOUN crl-24913 41 15 serials serial NOUN crl-24913 41 16 cancellations,19 cancellations,19 PROPN crl-24913 41 17 power power NOUN crl-24913 41 18 outages,20 outages,20 NOUN crl-24913 41 19 shootings,21 shootings,21 NOUN crl-24913 41 20 and and CCONJ crl-24913 41 21 floods.22 floods.22 NOUN crl-24913 41 22 however however ADV crl-24913 41 23 , , PUNCT crl-24913 41 24 the the DET crl-24913 41 25 multilayered multilayere VERB crl-24913 41 26 environment environment NOUN crl-24913 41 27 in in ADP crl-24913 41 28 which which PRON crl-24913 41 29 academic academic ADJ crl-24913 41 30 libraries library NOUN crl-24913 41 31 exist exist VERB crl-24913 41 32 as as ADP crl-24913 41 33 part part NOUN crl-24913 41 34 of of ADP crl-24913 41 35 a a DET crl-24913 41 36 larger large ADJ crl-24913 41 37 institution institution NOUN crl-24913 41 38 complicate complicate VERB crl-24913 41 39 those those DET crl-24913 41 40 crises.23 crises.23 NOUN crl-24913 41 41 for for ADP crl-24913 41 42 this this DET crl-24913 41 43 reason reason NOUN crl-24913 41 44 , , PUNCT crl-24913 41 45 the the DET crl-24913 41 46 authors author NOUN crl-24913 41 47 chose choose VERB crl-24913 41 48 to to PART crl-24913 41 49 include include VERB crl-24913 41 50 crisis crisis NOUN crl-24913 41 51 communication communication NOUN crl-24913 41 52 literature literature NOUN crl-24913 41 53 from from ADP crl-24913 41 54 the the DET crl-24913 41 55 field field NOUN crl-24913 41 56 of of ADP crl-24913 41 57 higher high ADJ crl-24913 41 58 education education NOUN crl-24913 41 59 as as ADV crl-24913 41 60 well well ADV crl-24913 41 61 . . PUNCT crl-24913 42 1 although although SCONJ crl-24913 42 2 there there PRON crl-24913 42 3 are be VERB crl-24913 42 4 established establish VERB crl-24913 42 5 best good ADJ crl-24913 42 6 practices practice NOUN crl-24913 42 7 for for ADP crl-24913 42 8 crisis crisis NOUN crl-24913 42 9 communication communication NOUN crl-24913 42 10 planning planning NOUN crl-24913 42 11 in in ADP crl-24913 42 12 the the DET crl-24913 42 13 public public ADJ crl-24913 42 14 relations relation NOUN crl-24913 42 15 literature literature NOUN crl-24913 42 16 , , PUNCT crl-24913 42 17 best good ADJ crl-24913 42 18 practices practice NOUN crl-24913 42 19 that that PRON crl-24913 42 20 fit fit VERB crl-24913 42 21 the the DET crl-24913 42 22 unique unique ADJ crl-24913 42 23 situations situation NOUN crl-24913 42 24 of of ADP crl-24913 42 25 academic academic ADJ crl-24913 42 26 libraries library NOUN crl-24913 42 27 have have VERB crl-24913 42 28 yet yet ADV crl-24913 42 29 to to PART crl-24913 42 30 be be AUX crl-24913 42 31 established establish VERB crl-24913 42 32 . . PUNCT crl-24913 43 1 what what PRON crl-24913 43 2 follow follow NOUN crl-24913 43 3 are be AUX crl-24913 43 4 best good ADJ crl-24913 43 5 practices practice NOUN crl-24913 43 6 for for ADP crl-24913 43 7 delivering deliver VERB crl-24913 43 8 bad bad ADJ crl-24913 43 9 news news NOUN crl-24913 43 10 from from ADP crl-24913 43 11 the the DET crl-24913 43 12 crisis crisis NOUN crl-24913 43 13 communication communication NOUN crl-24913 43 14 , , PUNCT crl-24913 43 15 library library NOUN crl-24913 43 16 , , PUNCT crl-24913 43 17 and and CCONJ crl-24913 43 18 higher high ADJ crl-24913 43 19 education education NOUN crl-24913 43 20 literature literature NOUN crl-24913 43 21 . . PUNCT crl-24913 44 1 crisis crisis NOUN crl-24913 44 2 communication communication NOUN crl-24913 44 3 planning planning NOUN crl-24913 44 4 when when SCONJ crl-24913 44 5 leaders leader NOUN crl-24913 44 6 lack lack VERB crl-24913 44 7 the the DET crl-24913 44 8 communication communication NOUN crl-24913 44 9 skills skill NOUN crl-24913 44 10 on on ADP crl-24913 44 11 which which PRON crl-24913 44 12 to to PART crl-24913 44 13 fall fall VERB crl-24913 44 14 back back ADV crl-24913 44 15 in in ADP crl-24913 44 16 times time NOUN crl-24913 44 17 of of ADP crl-24913 44 18 crisis crisis NOUN crl-24913 44 19 , , PUNCT crl-24913 44 20 proper proper ADJ crl-24913 44 21 planning planning NOUN crl-24913 44 22 is be AUX crl-24913 44 23 necessary necessary ADJ crl-24913 44 24 to to PART crl-24913 44 25 prevent prevent VERB crl-24913 44 26 or or CCONJ crl-24913 44 27 de de NOUN crl-24913 44 28 - - NOUN crl-24913 44 29 escalate escalate NOUN crl-24913 44 30 a a DET crl-24913 44 31 crisis crisis NOUN crl-24913 44 32 . . PUNCT crl-24913 45 1 planning plan VERB crl-24913 45 2 mitigates mitigate NOUN crl-24913 45 3 and and CCONJ crl-24913 45 4 manages manage VERB crl-24913 45 5 risks risk NOUN crl-24913 45 6 that that PRON crl-24913 45 7 result result VERB crl-24913 45 8 from from ADP crl-24913 45 9 these these DET crl-24913 45 10 situations.24 situations.24 NOUN crl-24913 45 11 organizations organization NOUN crl-24913 45 12 should should AUX crl-24913 45 13 select select VERB crl-24913 45 14 a a DET crl-24913 45 15 crisis crisis NOUN crl-24913 45 16 management management NOUN crl-24913 45 17 team team NOUN crl-24913 45 18 that that PRON crl-24913 45 19 represents represent VERB crl-24913 45 20 all all DET crl-24913 45 21 major major ADJ crl-24913 45 22 functional functional ADJ crl-24913 45 23 divisions division NOUN crl-24913 45 24 of of ADP crl-24913 45 25 the the DET crl-24913 45 26 organization organization NOUN crl-24913 45 27 ; ; PUNCT crl-24913 45 28 individuals individual NOUN crl-24913 45 29 from from ADP crl-24913 45 30 different different ADJ crl-24913 45 31 departments department NOUN crl-24913 45 32 can can AUX crl-24913 45 33 provide provide VERB crl-24913 45 34 unique unique ADJ crl-24913 45 35 insights insight NOUN crl-24913 45 36 and and CCONJ crl-24913 45 37 help help VERB crl-24913 45 38 address address VERB crl-24913 45 39 operational operational ADJ crl-24913 45 40 , , PUNCT crl-24913 45 41 legal legal ADJ crl-24913 45 42 , , PUNCT crl-24913 45 43 communication communication NOUN crl-24913 45 44 , , PUNCT crl-24913 45 45 and and CCONJ crl-24913 45 46 administrative administrative ADJ crl-24913 45 47 concerns concern NOUN crl-24913 45 48 before before ADP crl-24913 45 49 and and CCONJ crl-24913 45 50 during during ADP crl-24913 45 51 a a DET crl-24913 45 52 crisis.25 crisis.25 NOUN crl-24913 45 53 the the DET crl-24913 45 54 crisis crisis NOUN crl-24913 45 55 communication communication NOUN crl-24913 45 56 team team NOUN crl-24913 45 57 should should AUX crl-24913 45 58 thoroughly thoroughly ADV crl-24913 45 59 research research VERB crl-24913 45 60 the the DET crl-24913 45 61 organization organization NOUN crl-24913 45 62 ’s ’s PART crl-24913 45 63 vulnerabilities vulnerability NOUN crl-24913 45 64 and and CCONJ crl-24913 45 65 forecast forecast VERB crl-24913 45 66 potential potential ADJ crl-24913 45 67 crises crisis NOUN crl-24913 45 68 ; ; PUNCT crl-24913 45 69 the the DET crl-24913 45 70 team team NOUN crl-24913 45 71 uses use VERB crl-24913 45 72 this this DET crl-24913 45 73 information information NOUN crl-24913 45 74 to to PART crl-24913 45 75 create create VERB crl-24913 45 76 a a DET crl-24913 45 77 crisis crisis NOUN crl-24913 45 78 communication communication NOUN crl-24913 45 79 plan plan NOUN crl-24913 45 80 , , PUNCT crl-24913 45 81 which which PRON crl-24913 45 82 can can AUX crl-24913 45 83 outline outline VERB crl-24913 45 84 how how SCONJ crl-24913 45 85 to to PART crl-24913 45 86 manage manage VERB crl-24913 45 87 a a DET crl-24913 45 88 crisis.26 crisis.26 NOUN crl-24913 45 89 since since SCONJ crl-24913 45 90 there there PRON crl-24913 45 91 is be VERB crl-24913 45 92 no no DET crl-24913 45 93 way way NOUN crl-24913 45 94 to to PART crl-24913 45 95 predict predict VERB crl-24913 45 96 every every DET crl-24913 45 97 crisis crisis NOUN crl-24913 45 98 , , PUNCT crl-24913 45 99 the the DET crl-24913 45 100 crisis crisis NOUN crl-24913 45 101 communication communication NOUN crl-24913 45 102 team team NOUN crl-24913 45 103 should should AUX crl-24913 45 104 be be AUX crl-24913 45 105 ready ready ADJ crl-24913 45 106 to to PART crl-24913 45 107 deal deal VERB crl-24913 45 108 with with ADP crl-24913 45 109 any any DET crl-24913 45 110 unanticipated unanticipated ADJ crl-24913 45 111 challenge.27 challenge.27 NOUN crl-24913 45 112 ian ian PROPN crl-24913 45 113 mitroff mitroff PROPN crl-24913 45 114 , , PUNCT crl-24913 45 115 michael michael PROPN crl-24913 45 116 diamond diamond PROPN crl-24913 45 117 , , PUNCT crl-24913 45 118 and and CCONJ crl-24913 45 119 c. c. PROPN crl-24913 45 120 murat murat PROPN crl-24913 45 121 alpaslan alpaslan PROPN crl-24913 45 122 suggest suggest VERB crl-24913 45 123 that that SCONJ crl-24913 45 124 , , PUNCT crl-24913 45 125 even even ADV crl-24913 45 126 if if SCONJ crl-24913 45 127 a a DET crl-24913 45 128 crisis crisis NOUN crl-24913 45 129 is be AUX crl-24913 45 130 not not PART crl-24913 45 131 planned plan VERB crl-24913 45 132 for for ADP crl-24913 45 133 , , PUNCT crl-24913 45 134 having have VERB crl-24913 45 135 a a DET crl-24913 45 136 good good ADJ crl-24913 45 137 crisis crisis NOUN crl-24913 45 138 communication communication NOUN crl-24913 45 139 team team NOUN crl-24913 45 140 can can AUX crl-24913 45 141 help help VERB crl-24913 45 142 an an DET crl-24913 45 143 institution institution NOUN crl-24913 45 144 recover recover VERB crl-24913 45 145 “ " PUNCT crl-24913 45 146 faster fast ADV crl-24913 45 147 and and CCONJ crl-24913 45 148 cheaper cheap ADJ crl-24913 45 149 . . PUNCT crl-24913 46 1 ”28 ”28 NOUN crl-24913 46 2 many many ADJ crl-24913 46 3 academic academic ADJ crl-24913 46 4 libraries library NOUN crl-24913 46 5 and and CCONJ crl-24913 46 6 higher high ADJ crl-24913 46 7 education education NOUN crl-24913 46 8 institutions institution NOUN crl-24913 46 9 as as ADP crl-24913 46 10 a a DET crl-24913 46 11 whole whole ADJ crl-24913 46 12 lack lack NOUN crl-24913 46 13 crisis crisis NOUN crl-24913 46 14 communication communication NOUN crl-24913 46 15 plans plan NOUN crl-24913 46 16 ; ; PUNCT crl-24913 46 17 in in ADP crl-24913 46 18 particular particular ADJ crl-24913 46 19 , , PUNCT crl-24913 46 20 they they PRON crl-24913 46 21 are be AUX crl-24913 46 22 overprepared overprepare VERB crl-24913 46 23 for for ADP crl-24913 46 24 disaster disaster NOUN crl-24913 46 25 but but CCONJ crl-24913 46 26 less less ADV crl-24913 46 27 prepared prepared ADJ crl-24913 46 28 for for ADP crl-24913 46 29 smaller small ADJ crl-24913 46 30 crises.29 crises.29 NOUN crl-24913 46 31 more more ADJ crl-24913 46 32 than than ADP crl-24913 46 33 half half PRON crl-24913 46 34 of of ADP crl-24913 46 35 academic academic ADJ crl-24913 46 36 libraries library NOUN crl-24913 46 37 surveyed survey VERB crl-24913 46 38 in in ADP crl-24913 46 39 borgerding borgerde VERB crl-24913 46 40 ’s ’s PART crl-24913 46 41 study study NOUN crl-24913 46 42 did do AUX crl-24913 46 43 not not PART crl-24913 46 44 have have VERB crl-24913 46 45 a a DET crl-24913 46 46 crisis crisis NOUN crl-24913 46 47 communication communication NOUN crl-24913 46 48 plan,30 plan,30 NOUN crl-24913 46 49 and and CCONJ crl-24913 46 50 many many ADJ crl-24913 46 51 of of ADP crl-24913 46 52 those those PRON crl-24913 46 53 with with ADP crl-24913 46 54 plans plan NOUN crl-24913 46 55 were be AUX crl-24913 46 56 unsure unsure ADJ crl-24913 46 57 about about ADP crl-24913 46 58 aspects aspect NOUN crl-24913 46 59 of of ADP crl-24913 46 60 the the DET crl-24913 46 61 protocol.31 protocol.31 NOUN crl-24913 46 62 this this PRON crl-24913 46 63 demonstrates demonstrate VERB crl-24913 46 64 the the DET crl-24913 46 65 need need NOUN crl-24913 46 66 for for ADP crl-24913 46 67 practical practical ADJ crl-24913 46 68 guides guide NOUN crl-24913 46 69 to to PART crl-24913 46 70 help help VERB crl-24913 46 71 academic academic ADJ crl-24913 46 72 libraries library NOUN crl-24913 46 73 create create VERB crl-24913 46 74 better well ADV crl-24913 46 75 plans.32 plans.32 VERB crl-24913 46 76 borgerding borgerde VERB crl-24913 46 77 suggests suggest VERB crl-24913 46 78 that that SCONJ crl-24913 46 79 plans plan NOUN crl-24913 46 80 should should AUX crl-24913 46 81 include include VERB crl-24913 46 82 who who PRON crl-24913 46 83 communicates communicate VERB crl-24913 46 84 bad bad ADJ crl-24913 46 85 news news NOUN crl-24913 46 86 , , PUNCT crl-24913 46 87 who who PRON crl-24913 46 88 the the DET crl-24913 46 89 stakeholders stakeholder NOUN crl-24913 46 90 are be AUX crl-24913 46 91 , , PUNCT crl-24913 46 92 which which PRON crl-24913 46 93 types type NOUN crl-24913 46 94 of of ADP crl-24913 46 95 crises crisis NOUN crl-24913 46 96 the the DET crl-24913 46 97 institution institution NOUN crl-24913 46 98 might might AUX crl-24913 46 99 encounter encounter VERB crl-24913 46 100 , , PUNCT crl-24913 46 101 and and CCONJ crl-24913 46 102 the the DET crl-24913 46 103 strategy strategy NOUN crl-24913 46 104 for for ADP crl-24913 46 105 how how SCONJ crl-24913 46 106 to to PART crl-24913 46 107 communicate communicate VERB crl-24913 46 108 bad bad ADJ crl-24913 46 109 news news NOUN crl-24913 46 110 . . PUNCT crl-24913 47 1 delivering deliver VERB crl-24913 47 2 bad bad ADJ crl-24913 47 3 news news NOUN crl-24913 47 4 313 313 NUM crl-24913 47 5 why why SCONJ crl-24913 47 6 communicate communicate VERB crl-24913 47 7 bad bad ADJ crl-24913 47 8 news news NOUN crl-24913 47 9 ? ? PUNCT crl-24913 48 1 the the DET crl-24913 48 2 literature literature NOUN crl-24913 48 3 is be AUX crl-24913 48 4 in in ADP crl-24913 48 5 agreement agreement NOUN crl-24913 48 6 that that PRON crl-24913 48 7 organizations organization NOUN crl-24913 48 8 must must AUX crl-24913 48 9 communicate communicate VERB crl-24913 48 10 bad bad ADJ crl-24913 48 11 news news NOUN crl-24913 48 12 to to ADP crl-24913 48 13 stakeholders stakeholder NOUN crl-24913 48 14 , , PUNCT crl-24913 48 15 as as SCONJ crl-24913 48 16 the the DET crl-24913 48 17 failure failure NOUN crl-24913 48 18 to to PART crl-24913 48 19 communicate communicate VERB crl-24913 48 20 may may AUX crl-24913 48 21 have have VERB crl-24913 48 22 a a DET crl-24913 48 23 more more ADV crl-24913 48 24 significant significant ADJ crl-24913 48 25 negative negative ADJ crl-24913 48 26 impact impact NOUN crl-24913 48 27 on on ADP crl-24913 48 28 reputation reputation NOUN crl-24913 48 29 than than ADP crl-24913 48 30 the the DET crl-24913 48 31 crisis crisis NOUN crl-24913 48 32 itself.33 itself.33 NOUN crl-24913 48 33 just just ADV crl-24913 48 34 as as SCONJ crl-24913 48 35 a a DET crl-24913 48 36 crisis crisis NOUN crl-24913 48 37 is be AUX crl-24913 48 38 perceptual perceptual ADJ crl-24913 48 39 , , PUNCT crl-24913 48 40 an an DET crl-24913 48 41 organization organization NOUN crl-24913 48 42 ’s ’s PART crl-24913 48 43 reputation reputation NOUN crl-24913 48 44 is be AUX crl-24913 48 45 based base VERB crl-24913 48 46 on on ADP crl-24913 48 47 how how SCONJ crl-24913 48 48 the the DET crl-24913 48 49 stakeholders stakeholder NOUN crl-24913 48 50 perceive perceive VERB crl-24913 48 51 the the DET crl-24913 48 52 organization organization NOUN crl-24913 48 53 and and CCONJ crl-24913 48 54 how how SCONJ crl-24913 48 55 well well ADV crl-24913 48 56 this this PRON crl-24913 48 57 meets meet VERB crl-24913 48 58 the the DET crl-24913 48 59 stakeholders stakeholder NOUN crl-24913 48 60 ’ ’ PART crl-24913 48 61 expectations.34 expectations.34 NOUN crl-24913 48 62 “ " PUNCT crl-24913 48 63 direct direct ADJ crl-24913 48 64 and and CCONJ crl-24913 48 65 mediated mediate VERB crl-24913 48 66 contact contact NOUN crl-24913 48 67 ” " PUNCT crl-24913 48 68 with with ADP crl-24913 48 69 stakeholders stakeholder NOUN crl-24913 48 70 creates create VERB crl-24913 48 71 an an DET crl-24913 48 72 organization organization NOUN crl-24913 48 73 ’s ’s PART crl-24913 48 74 reputation reputation NOUN crl-24913 48 75 ; ; PUNCT crl-24913 48 76 therefore therefore ADV crl-24913 48 77 , , PUNCT crl-24913 48 78 ineffective ineffective ADJ crl-24913 48 79 communication communication NOUN crl-24913 48 80 during during ADP crl-24913 48 81 a a DET crl-24913 48 82 crisis crisis NOUN crl-24913 48 83 can can AUX crl-24913 48 84 damage damage VERB crl-24913 48 85 this.35 this.35 NOUN crl-24913 48 86 in in ADP crl-24913 48 87 addition addition NOUN crl-24913 48 88 to to ADP crl-24913 48 89 preserving preserve VERB crl-24913 48 90 reputation reputation NOUN crl-24913 48 91 , , PUNCT crl-24913 48 92 libraries library NOUN crl-24913 48 93 can can AUX crl-24913 48 94 use use VERB crl-24913 48 95 effective effective ADJ crl-24913 48 96 communication communication NOUN crl-24913 48 97 to to PART crl-24913 48 98 promote promote VERB crl-24913 48 99 services service NOUN crl-24913 48 100 , , PUNCT crl-24913 48 101 build build VERB crl-24913 48 102 support support NOUN crl-24913 48 103 , , PUNCT crl-24913 48 104 and and CCONJ crl-24913 48 105 develop develop VERB crl-24913 48 106 new new ADJ crl-24913 48 107 partnerships.36 partnerships.36 NOUN crl-24913 48 108 who who PRON crl-24913 48 109 should should AUX crl-24913 48 110 communicate communicate VERB crl-24913 48 111 bad bad ADJ crl-24913 48 112 news news NOUN crl-24913 48 113 ? ? PUNCT crl-24913 49 1 who who PRON crl-24913 49 2 should should AUX crl-24913 49 3 be be AUX crl-24913 49 4 responsible responsible ADJ crl-24913 49 5 for for ADP crl-24913 49 6 communication communication NOUN crl-24913 49 7 varies varie NOUN crl-24913 49 8 in in ADP crl-24913 49 9 the the DET crl-24913 49 10 literature literature NOUN crl-24913 49 11 . . PUNCT crl-24913 50 1 thenell thenell NOUN crl-24913 50 2 suggests suggest VERB crl-24913 50 3 having have VERB crl-24913 50 4 one one NUM crl-24913 50 5 designated designate VERB crl-24913 50 6 spokesperson spokesperson NOUN crl-24913 50 7 for for ADP crl-24913 50 8 a a DET crl-24913 50 9 crisis,37 crisis,37 NOUN crl-24913 50 10 while while SCONJ crl-24913 50 11 coombs coombs PROPN crl-24913 50 12 suggests suggest VERB crl-24913 50 13 selecting select VERB crl-24913 50 14 and and CCONJ crl-24913 50 15 training train VERB crl-24913 50 16 multiple multiple ADJ crl-24913 50 17 spokespersons spokesperson NOUN crl-24913 50 18 in in ADP crl-24913 50 19 advance advance NOUN crl-24913 50 20 of of ADP crl-24913 50 21 a a DET crl-24913 50 22 crisis crisis NOUN crl-24913 50 23 to to PART crl-24913 50 24 speak speak VERB crl-24913 50 25 as as ADP crl-24913 50 26 one one NUM crl-24913 50 27 voice voice NOUN crl-24913 50 28 for for ADP crl-24913 50 29 the the DET crl-24913 50 30 organization.38 organization.38 ADV crl-24913 50 31 if if SCONJ crl-24913 50 32 multiple multiple ADJ crl-24913 50 33 spokespersons spokesperson NOUN crl-24913 50 34 share share VERB crl-24913 50 35 the the DET crl-24913 50 36 responsibility responsibility NOUN crl-24913 50 37 for for ADP crl-24913 50 38 communication communication NOUN crl-24913 50 39 , , PUNCT crl-24913 50 40 the the DET crl-24913 50 41 use use NOUN crl-24913 50 42 of of ADP crl-24913 50 43 a a DET crl-24913 50 44 single single ADJ crl-24913 50 45 voice voice NOUN crl-24913 50 46 is be AUX crl-24913 50 47 imperative.39 imperative.39 NOUN crl-24913 50 48 while while SCONJ crl-24913 50 49 the the DET crl-24913 50 50 spokesperson spokesperson NOUN crl-24913 50 51 on on ADP crl-24913 50 52 the the DET crl-24913 50 53 team team NOUN crl-24913 50 54 may may AUX crl-24913 50 55 not not PART crl-24913 50 56 necessarily necessarily ADV crl-24913 50 57 be be AUX crl-24913 50 58 a a DET crl-24913 50 59 dean dean NOUN crl-24913 50 60 or or CCONJ crl-24913 50 61 director director NOUN crl-24913 50 62 , , PUNCT crl-24913 50 63 administration administration NOUN crl-24913 50 64 must must AUX crl-24913 50 65 set set VERB crl-24913 50 66 the the DET crl-24913 50 67 direction direction NOUN crl-24913 50 68 for for ADP crl-24913 50 69 communication communication NOUN crl-24913 50 70 and and CCONJ crl-24913 50 71 properly properly ADV crl-24913 50 72 disseminate disseminate VERB crl-24913 50 73 the the DET crl-24913 50 74 information information NOUN crl-24913 50 75 to to ADP crl-24913 50 76 the the DET crl-24913 50 77 team team NOUN crl-24913 50 78 to to PART crl-24913 50 79 ensure ensure VERB crl-24913 50 80 that that SCONJ crl-24913 50 81 a a DET crl-24913 50 82 consistent consistent ADJ crl-24913 50 83 message message NOUN crl-24913 50 84 is be AUX crl-24913 50 85 delivered.40 delivered.40 NOUN crl-24913 50 86 in in ADP crl-24913 50 87 borgerding borgerde VERB crl-24913 50 88 ’s ’s PRON crl-24913 50 89 survey survey NOUN crl-24913 50 90 , , PUNCT crl-24913 50 91 most most ADJ crl-24913 50 92 respondents respondent NOUN crl-24913 50 93 had have VERB crl-24913 50 94 either either CCONJ crl-24913 50 95 a a DET crl-24913 50 96 public public ADJ crl-24913 50 97 relations relation NOUN crl-24913 50 98 or or CCONJ crl-24913 50 99 communications communication NOUN crl-24913 50 100 staff staff NOUN crl-24913 50 101 member member NOUN crl-24913 50 102 or or CCONJ crl-24913 50 103 library library NOUN crl-24913 50 104 director director NOUN crl-24913 50 105 who who PRON crl-24913 50 106 was be AUX crl-24913 50 107 primarily primarily ADV crl-24913 50 108 responsible responsible ADJ crl-24913 50 109 for for ADP crl-24913 50 110 communication communication NOUN crl-24913 50 111 , , PUNCT crl-24913 50 112 and and CCONJ crl-24913 50 113 many many ADJ crl-24913 50 114 had have VERB crl-24913 50 115 spokespeople spokespeople NOUN crl-24913 50 116 identified identify VERB crl-24913 50 117 in in ADP crl-24913 50 118 their their PRON crl-24913 50 119 crisis crisis NOUN crl-24913 50 120 communication communication NOUN crl-24913 50 121 plans.41 plans.41 NOUN crl-24913 50 122 however however ADV crl-24913 50 123 , , PUNCT crl-24913 50 124 a a DET crl-24913 50 125 significant significant ADJ crl-24913 50 126 number number NOUN crl-24913 50 127 of of ADP crl-24913 50 128 respondents respondent NOUN crl-24913 50 129 did do AUX crl-24913 50 130 not not PART crl-24913 50 131 know know VERB crl-24913 50 132 who who PRON crl-24913 50 133 was be AUX crl-24913 50 134 responsible responsible ADJ crl-24913 50 135 for for ADP crl-24913 50 136 communication communication NOUN crl-24913 50 137 , , PUNCT crl-24913 50 138 the the DET crl-24913 50 139 responsibility responsibility NOUN crl-24913 50 140 belonged belong VERB crl-24913 50 141 to to ADP crl-24913 50 142 no no DET crl-24913 50 143 one one NOUN crl-24913 50 144 in in ADP crl-24913 50 145 particular particular ADJ crl-24913 50 146 , , PUNCT crl-24913 50 147 or or CCONJ crl-24913 50 148 the the DET crl-24913 50 149 person person NOUN crl-24913 50 150 responsible responsible ADJ crl-24913 50 151 depended depend VERB crl-24913 50 152 on on ADP crl-24913 50 153 the the DET crl-24913 50 154 situation situation NOUN crl-24913 50 155 . . PUNCT crl-24913 51 1 borgerding borgerde VERB crl-24913 51 2 ’s ’s PART crl-24913 51 3 study study NOUN crl-24913 51 4 identified identify VERB crl-24913 51 5 who who PRON crl-24913 51 6 was be AUX crl-24913 51 7 responsible responsible ADJ crl-24913 51 8 for for ADP crl-24913 51 9 library library NOUN crl-24913 51 10 communication communication NOUN crl-24913 51 11 in in ADP crl-24913 51 12 general general ADJ crl-24913 51 13 , , PUNCT crl-24913 51 14 but but CCONJ crl-24913 51 15 not not PART crl-24913 51 16 if if SCONJ crl-24913 51 17 that that DET crl-24913 51 18 spokesperson spokesperson NOUN crl-24913 51 19 differed differ VERB crl-24913 51 20 by by ADP crl-24913 51 21 crisis crisis NOUN crl-24913 51 22 . . PUNCT crl-24913 52 1 when when SCONJ crl-24913 52 2 should should AUX crl-24913 52 3 bad bad ADJ crl-24913 52 4 news news NOUN crl-24913 52 5 be be AUX crl-24913 52 6 communicated communicate VERB crl-24913 52 7 ? ? PUNCT crl-24913 53 1 in in ADP crl-24913 53 2 timing time VERB crl-24913 53 3 the the DET crl-24913 53 4 delivery delivery NOUN crl-24913 53 5 of of ADP crl-24913 53 6 bad bad ADJ crl-24913 53 7 news news NOUN crl-24913 53 8 , , PUNCT crl-24913 53 9 the the DET crl-24913 53 10 literature literature NOUN crl-24913 53 11 recommends recommend VERB crl-24913 53 12 responding respond VERB crl-24913 53 13 as as ADV crl-24913 53 14 quickly quickly ADV crl-24913 53 15 as as ADP crl-24913 53 16 possible possible ADJ crl-24913 53 17 , , PUNCT crl-24913 53 18 but but CCONJ crl-24913 53 19 only only ADV crl-24913 53 20 after after SCONJ crl-24913 53 21 all all DET crl-24913 53 22 the the DET crl-24913 53 23 facts fact NOUN crl-24913 53 24 are be AUX crl-24913 53 25 known know VERB crl-24913 53 26 and and CCONJ crl-24913 53 27 a a DET crl-24913 53 28 plan plan NOUN crl-24913 53 29 is be AUX crl-24913 53 30 in in ADP crl-24913 53 31 place.42 place.42 NOUN crl-24913 53 32 if if SCONJ crl-24913 53 33 the the DET crl-24913 53 34 outcome outcome NOUN crl-24913 53 35 of of ADP crl-24913 53 36 the the DET crl-24913 53 37 bad bad ADJ crl-24913 53 38 news news NOUN crl-24913 53 39 is be AUX crl-24913 53 40 certain certain ADJ crl-24913 53 41 , , PUNCT crl-24913 53 42 even even ADV crl-24913 53 43 if if SCONJ crl-24913 53 44 the the DET crl-24913 53 45 cause cause NOUN crl-24913 53 46 is be AUX crl-24913 53 47 uncertain uncertain ADJ crl-24913 53 48 , , PUNCT crl-24913 53 49 a a DET crl-24913 53 50 quick quick ADJ crl-24913 53 51 response response NOUN crl-24913 53 52 and and CCONJ crl-24913 53 53 frequent frequent ADJ crl-24913 53 54 updates update NOUN crl-24913 53 55 can can AUX crl-24913 53 56 bolster bolster VERB crl-24913 53 57 trust.43 trust.43 PRON crl-24913 53 58 timely timely ADJ crl-24913 53 59 notification notification NOUN crl-24913 53 60 demonstrates demonstrate VERB crl-24913 53 61 that that SCONJ crl-24913 53 62 the the DET crl-24913 53 63 organization organization NOUN crl-24913 53 64 has have VERB crl-24913 53 65 active active ADJ crl-24913 53 66 control control NOUN crl-24913 53 67 of of ADP crl-24913 53 68 the the DET crl-24913 53 69 situation.44 situation.44 ADJ crl-24913 53 70 slow slow ADJ crl-24913 53 71 responses response NOUN crl-24913 53 72 , , PUNCT crl-24913 53 73 whether whether SCONJ crl-24913 53 74 because because SCONJ crl-24913 53 75 there there PRON crl-24913 53 76 is be VERB crl-24913 53 77 no no DET crl-24913 53 78 plan plan NOUN crl-24913 53 79 yet yet ADV crl-24913 53 80 in in ADP crl-24913 53 81 place place NOUN crl-24913 53 82 or or CCONJ crl-24913 53 83 because because SCONJ crl-24913 53 84 news news NOUN crl-24913 53 85 spreads spread VERB crl-24913 53 86 before before SCONJ crl-24913 53 87 the the DET crl-24913 53 88 institution institution NOUN crl-24913 53 89 can can AUX crl-24913 53 90 communicate communicate VERB crl-24913 53 91 it it PRON crl-24913 53 92 , , PUNCT crl-24913 53 93 can can AUX crl-24913 53 94 cause cause VERB crl-24913 53 95 stakeholders stakeholder NOUN crl-24913 53 96 to to PART crl-24913 53 97 lose lose VERB crl-24913 53 98 trust trust NOUN crl-24913 53 99 in in ADP crl-24913 53 100 the the DET crl-24913 53 101 organization.45 organization.45 NOUN crl-24913 53 102 however however ADV crl-24913 53 103 , , PUNCT crl-24913 53 104 if if SCONJ crl-24913 53 105 the the DET crl-24913 53 106 outcome outcome NOUN crl-24913 53 107 is be AUX crl-24913 53 108 uncertain uncertain ADJ crl-24913 53 109 , , PUNCT crl-24913 53 110 speed speed NOUN crl-24913 53 111 can can AUX crl-24913 53 112 be be AUX crl-24913 53 113 problematic problematic ADJ crl-24913 53 114 , , PUNCT crl-24913 53 115 as as SCONJ crl-24913 53 116 information information NOUN crl-24913 53 117 shared share VERB crl-24913 53 118 could could AUX crl-24913 53 119 be be AUX crl-24913 53 120 inaccurate.46 inaccurate.46 NOUN crl-24913 53 121 the the DET crl-24913 53 122 need need NOUN crl-24913 53 123 for for ADP crl-24913 53 124 a a DET crl-24913 53 125 quick quick ADJ crl-24913 53 126 response response NOUN crl-24913 53 127 must must AUX crl-24913 53 128 be be AUX crl-24913 53 129 balanced balance VERB crl-24913 53 130 with with ADP crl-24913 53 131 the the DET crl-24913 53 132 potential potential ADJ crl-24913 53 133 cost cost NOUN crl-24913 53 134 of of ADP crl-24913 53 135 sharing share VERB crl-24913 53 136 inaccurate inaccurate ADJ crl-24913 53 137 information information NOUN crl-24913 53 138 , , PUNCT crl-24913 53 139 and and CCONJ crl-24913 53 140 it it PRON crl-24913 53 141 may may AUX crl-24913 53 142 be be AUX crl-24913 53 143 best good ADJ crl-24913 53 144 to to PART crl-24913 53 145 wait wait VERB crl-24913 53 146 to to PART crl-24913 53 147 disclose disclose VERB crl-24913 53 148 bad bad ADJ crl-24913 53 149 news news NOUN crl-24913 53 150 until until SCONJ crl-24913 53 151 more more ADJ crl-24913 53 152 information information NOUN crl-24913 53 153 can can AUX crl-24913 53 154 be be AUX crl-24913 53 155 gathered gather VERB crl-24913 53 156 about about ADP crl-24913 53 157 the the DET crl-24913 53 158 outcome.47 outcome.47 NOUN crl-24913 53 159 regardless regardless ADV crl-24913 53 160 of of ADP crl-24913 53 161 whether whether SCONJ crl-24913 53 162 the the DET crl-24913 53 163 bad bad ADJ crl-24913 53 164 news news NOUN crl-24913 53 165 is be AUX crl-24913 53 166 publicized publicize VERB crl-24913 53 167 , , PUNCT crl-24913 53 168 the the DET crl-24913 53 169 literature literature NOUN crl-24913 53 170 suggests suggest VERB crl-24913 53 171 that that SCONJ crl-24913 53 172 there there PRON crl-24913 53 173 is be VERB crl-24913 53 174 a a DET crl-24913 53 175 strong strong ADJ crl-24913 53 176 need need NOUN crl-24913 53 177 for for ADP crl-24913 53 178 transparency transparency NOUN crl-24913 53 179 with with ADP crl-24913 53 180 stakeholders stakeholder NOUN crl-24913 53 181 regarding regard VERB crl-24913 53 182 the the DET crl-24913 53 183 situations situation NOUN crl-24913 53 184 that that PRON crl-24913 53 185 may may AUX crl-24913 53 186 cause cause VERB crl-24913 53 187 crises crisis NOUN crl-24913 53 188 , , PUNCT crl-24913 53 189 such such ADJ crl-24913 53 190 as as ADP crl-24913 53 191 budget budget NOUN crl-24913 53 192 constraints constraint NOUN crl-24913 53 193 , , PUNCT crl-24913 53 194 to to PART crl-24913 53 195 garner garner VERB crl-24913 53 196 support support NOUN crl-24913 53 197 early.48 early.48 NOUN crl-24913 53 198 what what PRON crl-24913 53 199 communication communication NOUN crl-24913 53 200 methods method NOUN crl-24913 53 201 should should AUX crl-24913 53 202 be be AUX crl-24913 53 203 used use VERB crl-24913 53 204 ? ? PUNCT crl-24913 54 1 there there PRON crl-24913 54 2 is be VERB crl-24913 54 3 little little ADJ crl-24913 54 4 practical practical ADJ crl-24913 54 5 literature literature NOUN crl-24913 54 6 regarding regard VERB crl-24913 54 7 the the DET crl-24913 54 8 best good ADJ crl-24913 54 9 media medium NOUN crl-24913 54 10 for for ADP crl-24913 54 11 communicating communicate VERB crl-24913 54 12 bad bad ADJ crl-24913 54 13 news news NOUN crl-24913 54 14 in in ADP crl-24913 54 15 higher high ADJ crl-24913 54 16 education education NOUN crl-24913 54 17 and and CCONJ crl-24913 54 18 academic academic ADJ crl-24913 54 19 libraries library NOUN crl-24913 54 20 . . PUNCT crl-24913 55 1 the the DET crl-24913 55 2 crisis crisis NOUN crl-24913 55 3 communication communication NOUN crl-24913 55 4 literature literature NOUN crl-24913 55 5 does do AUX crl-24913 55 6 not not PART crl-24913 55 7 agree agree VERB crl-24913 55 8 on on ADP crl-24913 55 9 which which PRON crl-24913 55 10 communication communication NOUN crl-24913 55 11 method method NOUN crl-24913 55 12 organizations organization NOUN crl-24913 55 13 should should AUX crl-24913 55 14 use use VERB crl-24913 55 15 during during ADP crl-24913 55 16 a a DET crl-24913 55 17 crisis crisis NOUN crl-24913 55 18 ; ; PUNCT crl-24913 55 19 instead instead ADV crl-24913 55 20 , , PUNCT crl-24913 55 21 314 314 NUM crl-24913 55 22 college college NOUN crl-24913 55 23 & & CCONJ crl-24913 55 24 research research PROPN crl-24913 55 25 libraries library NOUN crl-24913 55 26 may may AUX crl-24913 55 27 2021 2021 NUM crl-24913 55 28 organizations organization NOUN crl-24913 55 29 should should AUX crl-24913 55 30 have have VERB crl-24913 55 31 a a DET crl-24913 55 32 current current ADJ crl-24913 55 33 crisis crisis NOUN crl-24913 55 34 communication communication NOUN crl-24913 55 35 plan plan NOUN crl-24913 55 36 that that PRON crl-24913 55 37 will will AUX crl-24913 55 38 guide guide VERB crl-24913 55 39 them they PRON crl-24913 55 40 on on ADP crl-24913 55 41 what what PRON crl-24913 55 42 method method NOUN crl-24913 55 43 is be AUX crl-24913 55 44 appropriate appropriate ADJ crl-24913 55 45 for for ADP crl-24913 55 46 each each DET crl-24913 55 47 specific specific ADJ crl-24913 55 48 crisis crisis NOUN crl-24913 55 49 , , PUNCT crl-24913 55 50 as as SCONJ crl-24913 55 51 each each PRON crl-24913 55 52 may may AUX crl-24913 55 53 require require VERB crl-24913 55 54 a a DET crl-24913 55 55 different different ADJ crl-24913 55 56 approach.49 approach.49 ADV crl-24913 55 57 to to PART crl-24913 55 58 communicate communicate VERB crl-24913 55 59 effectively effectively ADV crl-24913 55 60 during during ADP crl-24913 55 61 a a DET crl-24913 55 62 crisis crisis NOUN crl-24913 55 63 , , PUNCT crl-24913 55 64 an an DET crl-24913 55 65 organization organization NOUN crl-24913 55 66 needs need VERB crl-24913 55 67 to to PART crl-24913 55 68 identify identify VERB crl-24913 55 69 its its PRON crl-24913 55 70 target target NOUN crl-24913 55 71 audience audience NOUN crl-24913 55 72 and and CCONJ crl-24913 55 73 then then ADV crl-24913 55 74 use use VERB crl-24913 55 75 a a DET crl-24913 55 76 variety variety NOUN crl-24913 55 77 of of ADP crl-24913 55 78 channels channel NOUN crl-24913 55 79 that that PRON crl-24913 55 80 will will AUX crl-24913 55 81 reach reach VERB crl-24913 55 82 those those DET crl-24913 55 83 stakeholders.50 stakeholders.50 NOUN crl-24913 55 84 thenell thenell NOUN crl-24913 55 85 argues argue VERB crl-24913 55 86 that that SCONJ crl-24913 55 87 communication communication NOUN crl-24913 55 88 should should AUX crl-24913 55 89 always always ADV crl-24913 55 90 be be AUX crl-24913 55 91 two two NUM crl-24913 55 92 - - PUNCT crl-24913 55 93 way.51 way.51 NOUN crl-24913 55 94 two two NUM crl-24913 55 95 - - PUNCT crl-24913 55 96 way way NOUN crl-24913 55 97 communication communication NOUN crl-24913 55 98 can can AUX crl-24913 55 99 be be AUX crl-24913 55 100 particularly particularly ADV crl-24913 55 101 effective effective ADJ crl-24913 55 102 in in ADP crl-24913 55 103 not not PART crl-24913 55 104 only only ADV crl-24913 55 105 sharing share VERB crl-24913 55 106 bad bad ADJ crl-24913 55 107 news news NOUN crl-24913 55 108 , , PUNCT crl-24913 55 109 but but CCONJ crl-24913 55 110 also also ADV crl-24913 55 111 communicating communicate VERB crl-24913 55 112 value.52 value.52 NOUN crl-24913 55 113 in in ADP crl-24913 55 114 academic academic ADJ crl-24913 55 115 libraries library NOUN crl-24913 55 116 , , PUNCT crl-24913 55 117 communication communication NOUN crl-24913 55 118 often often ADV crl-24913 55 119 goes go VERB crl-24913 55 120 through through ADP crl-24913 55 121 pre pre ADJ crl-24913 55 122 - - ADJ crl-24913 55 123 existing exist VERB crl-24913 55 124 lines line NOUN crl-24913 55 125 of of ADP crl-24913 55 126 communication communication NOUN crl-24913 55 127 , , PUNCT crl-24913 55 128 such such ADJ crl-24913 55 129 as as ADP crl-24913 55 130 newsletters newsletter NOUN crl-24913 55 131 , , PUNCT crl-24913 55 132 emails email NOUN crl-24913 55 133 , , PUNCT crl-24913 55 134 faculty faculty NOUN crl-24913 55 135 meetings meeting NOUN crl-24913 55 136 , , PUNCT crl-24913 55 137 library library NOUN crl-24913 55 138 websites website NOUN crl-24913 55 139 , , PUNCT crl-24913 55 140 and and CCONJ crl-24913 55 141 social social ADJ crl-24913 55 142 media.53 media.53 NOUN crl-24913 55 143 in in ADP crl-24913 55 144 most most ADJ crl-24913 55 145 of of ADP crl-24913 55 146 these these DET crl-24913 55 147 cases case NOUN crl-24913 55 148 , , PUNCT crl-24913 55 149 more more ADJ crl-24913 55 150 than than ADP crl-24913 55 151 one one NUM crl-24913 55 152 medium medium NOUN crl-24913 55 153 of of ADP crl-24913 55 154 communication communication NOUN crl-24913 55 155 — — PUNCT crl-24913 55 156 and and CCONJ crl-24913 55 157 both both PRON crl-24913 55 158 targeted targeted ADJ crl-24913 55 159 and and CCONJ crl-24913 55 160 general general ADJ crl-24913 55 161 strategies strategy NOUN crl-24913 55 162 — — PUNCT crl-24913 55 163 were be AUX crl-24913 55 164 used use VERB crl-24913 55 165 . . PUNCT crl-24913 56 1 the the DET crl-24913 56 2 organization organization NOUN crl-24913 56 3 ’s ’s PART crl-24913 56 4 website website NOUN crl-24913 56 5 can can AUX crl-24913 56 6 also also ADV crl-24913 56 7 be be AUX crl-24913 56 8 useful useful ADJ crl-24913 56 9 as as ADP crl-24913 56 10 a a DET crl-24913 56 11 communication communication NOUN crl-24913 56 12 channel channel NOUN crl-24913 56 13 during during ADP crl-24913 56 14 a a DET crl-24913 56 15 crisis crisis NOUN crl-24913 56 16 ; ; PUNCT crl-24913 56 17 this this PRON crl-24913 56 18 allows allow VERB crl-24913 56 19 the the DET crl-24913 56 20 organization organization NOUN crl-24913 56 21 to to PART crl-24913 56 22 deliver deliver VERB crl-24913 56 23 the the DET crl-24913 56 24 crisis crisis NOUN crl-24913 56 25 response response NOUN crl-24913 56 26 directly directly ADV crl-24913 56 27 to to ADP crl-24913 56 28 the the DET crl-24913 56 29 stakeholders stakeholder NOUN crl-24913 56 30 and and CCONJ crl-24913 56 31 control control VERB crl-24913 56 32 the the DET crl-24913 56 33 message.54 message.54 ADJ crl-24913 56 34 organizations organization NOUN crl-24913 56 35 should should AUX crl-24913 56 36 consider consider VERB crl-24913 56 37 a a DET crl-24913 56 38 social social ADJ crl-24913 56 39 media medium NOUN crl-24913 56 40 response response NOUN crl-24913 56 41 if if SCONJ crl-24913 56 42 the the DET crl-24913 56 43 stakeholders stakeholder NOUN crl-24913 56 44 need need VERB crl-24913 56 45 to to PART crl-24913 56 46 be be AUX crl-24913 56 47 made make VERB crl-24913 56 48 aware aware ADJ crl-24913 56 49 of of ADP crl-24913 56 50 an an DET crl-24913 56 51 immediate immediate ADJ crl-24913 56 52 risk risk NOUN crl-24913 56 53 or or CCONJ crl-24913 56 54 if if SCONJ crl-24913 56 55 the the DET crl-24913 56 56 crisis crisis NOUN crl-24913 56 57 is be AUX crl-24913 56 58 taking take VERB crl-24913 56 59 place place NOUN crl-24913 56 60 on on ADP crl-24913 56 61 social social ADJ crl-24913 56 62 media.55 media.55 NOUN crl-24913 56 63 otherwise otherwise ADV crl-24913 56 64 , , PUNCT crl-24913 56 65 coombs coombs PROPN crl-24913 56 66 urges urge VERB crl-24913 56 67 caution caution NOUN crl-24913 56 68 , , PUNCT crl-24913 56 69 as as SCONJ crl-24913 56 70 social social ADJ crl-24913 56 71 media medium NOUN crl-24913 56 72 “ " PUNCT crl-24913 56 73 can can AUX crl-24913 56 74 create create VERB crl-24913 56 75 an an DET crl-24913 56 76 expectation expectation NOUN crl-24913 56 77 for for ADP crl-24913 56 78 interaction interaction NOUN crl-24913 56 79 , , PUNCT crl-24913 56 80 ” " PUNCT crl-24913 56 81 so so SCONJ crl-24913 56 82 the the DET crl-24913 56 83 organization organization NOUN crl-24913 56 84 must must AUX crl-24913 56 85 have have VERB crl-24913 56 86 the the DET crl-24913 56 87 resources resource NOUN crl-24913 56 88 to to PART crl-24913 56 89 quickly quickly ADV crl-24913 56 90 and and CCONJ crl-24913 56 91 adequately adequately ADV crl-24913 56 92 address address VERB crl-24913 56 93 the the DET crl-24913 56 94 additional additional ADJ crl-24913 56 95 information information NOUN crl-24913 56 96 requests request NOUN crl-24913 56 97 generated generate VERB crl-24913 56 98 by by ADP crl-24913 56 99 social social ADJ crl-24913 56 100 media.56 media.56 NOUN crl-24913 56 101 methods method NOUN crl-24913 56 102 this this DET crl-24913 56 103 study study NOUN crl-24913 56 104 used use VERB crl-24913 56 105 a a DET crl-24913 56 106 cross cross ADJ crl-24913 56 107 - - ADJ crl-24913 56 108 sectional sectional ADJ crl-24913 56 109 survey survey NOUN crl-24913 56 110 , , PUNCT crl-24913 56 111 including include VERB crl-24913 56 112 qualitative qualitative ADJ crl-24913 56 113 and and CCONJ crl-24913 56 114 quantitative quantitative ADJ crl-24913 56 115 methods method NOUN crl-24913 56 116 , , PUNCT crl-24913 56 117 to to PART crl-24913 56 118 seek seek VERB crl-24913 56 119 details detail NOUN crl-24913 56 120 of of ADP crl-24913 56 121 crisis crisis NOUN crl-24913 56 122 communication communication NOUN crl-24913 56 123 strategies strategy NOUN crl-24913 56 124 in in ADP crl-24913 56 125 academic academic ADJ crl-24913 56 126 libraries library NOUN crl-24913 56 127 . . PUNCT crl-24913 57 1 respondents respondent NOUN crl-24913 57 2 were be AUX crl-24913 57 3 asked ask VERB crl-24913 57 4 questions question NOUN crl-24913 57 5 about about ADP crl-24913 57 6 whether whether SCONJ crl-24913 57 7 bad bad ADJ crl-24913 57 8 news news NOUN crl-24913 57 9 was be AUX crl-24913 57 10 communicated communicate VERB crl-24913 57 11 , , PUNCT crl-24913 57 12 who who PRON crl-24913 57 13 delivered deliver VERB crl-24913 57 14 bad bad ADJ crl-24913 57 15 news news NOUN crl-24913 57 16 , , PUNCT crl-24913 57 17 how how SCONJ crl-24913 57 18 it it PRON crl-24913 57 19 was be AUX crl-24913 57 20 communicated communicate VERB crl-24913 57 21 , , PUNCT crl-24913 57 22 and and CCONJ crl-24913 57 23 when when SCONJ crl-24913 57 24 communication communication NOUN crl-24913 57 25 occurred occur VERB crl-24913 57 26 for for ADP crl-24913 57 27 several several ADJ crl-24913 57 28 different different ADJ crl-24913 57 29 categories category NOUN crl-24913 57 30 of of ADP crl-24913 57 31 crises crisis NOUN crl-24913 57 32 ( ( PUNCT crl-24913 57 33 see see VERB crl-24913 57 34 appendix appendix PROPN crl-24913 57 35 ) ) PUNCT crl-24913 57 36 . . PUNCT crl-24913 58 1 participants participant NOUN crl-24913 58 2 were be AUX crl-24913 58 3 asked ask VERB crl-24913 58 4 questions question NOUN crl-24913 58 5 regarding regard VERB crl-24913 58 6 six six NUM crl-24913 58 7 examples example NOUN crl-24913 58 8 of of ADP crl-24913 58 9 crises crisis NOUN crl-24913 58 10 . . PUNCT crl-24913 59 1 for for ADP crl-24913 59 2 the the DET crl-24913 59 3 purposes purpose NOUN crl-24913 59 4 of of ADP crl-24913 59 5 this this DET crl-24913 59 6 study study NOUN crl-24913 59 7 , , PUNCT crl-24913 59 8 the the DET crl-24913 59 9 authors author NOUN crl-24913 59 10 only only ADV crl-24913 59 11 analyzed analyze VERB crl-24913 59 12 data datum NOUN crl-24913 59 13 from from ADP crl-24913 59 14 three three NUM crl-24913 59 15 of of ADP crl-24913 59 16 those those DET crl-24913 59 17 crises crisis NOUN crl-24913 59 18 that that PRON crl-24913 59 19 best well ADV crl-24913 59 20 represent represent VERB crl-24913 59 21 what what PRON crl-24913 59 22 borgerding borgerde VERB crl-24913 59 23 describes describe VERB crl-24913 59 24 as as ADP crl-24913 59 25 major major ADJ crl-24913 59 26 ( ( PUNCT crl-24913 59 27 health health NOUN crl-24913 59 28 and and CCONJ crl-24913 59 29 safety safety NOUN crl-24913 59 30 emergencies emergency NOUN crl-24913 59 31 ) ) PUNCT crl-24913 59 32 , , PUNCT crl-24913 59 33 minor minor ADJ crl-24913 59 34 ( ( PUNCT crl-24913 59 35 access access NOUN crl-24913 59 36 issues issue NOUN crl-24913 59 37 ) ) PUNCT crl-24913 59 38 , , PUNCT crl-24913 59 39 and and CCONJ crl-24913 59 40 emerging emerge VERB crl-24913 59 41 ( ( PUNCT crl-24913 59 42 journal journal NOUN crl-24913 59 43 or or CCONJ crl-24913 59 44 database database NOUN crl-24913 59 45 cancellations cancellation NOUN crl-24913 59 46 ) ) PUNCT crl-24913 59 47 impact impact NOUN crl-24913 59 48 levels.57 levels.57 ADJ crl-24913 59 49 additional additional ADJ crl-24913 59 50 questions question NOUN crl-24913 59 51 asked ask VERB crl-24913 59 52 for for ADP crl-24913 59 53 the the DET crl-24913 59 54 respondent respondent NOUN crl-24913 59 55 ’s ’s PART crl-24913 59 56 job job NOUN crl-24913 59 57 role role NOUN crl-24913 59 58 , , PUNCT crl-24913 59 59 institution institution NOUN crl-24913 59 60 size size NOUN crl-24913 59 61 , , PUNCT crl-24913 59 62 and and CCONJ crl-24913 59 63 degrees degree NOUN crl-24913 59 64 held hold VERB crl-24913 59 65 , , PUNCT crl-24913 59 66 as as ADV crl-24913 59 67 well well ADV crl-24913 59 68 as as ADP crl-24913 59 69 qualitative qualitative ADJ crl-24913 59 70 prompts prompt NOUN crl-24913 59 71 to to PART crl-24913 59 72 suggest suggest VERB crl-24913 59 73 other other ADJ crl-24913 59 74 examples example NOUN crl-24913 59 75 of of ADP crl-24913 59 76 bad bad ADJ crl-24913 59 77 news news NOUN crl-24913 59 78 missed miss VERB crl-24913 59 79 in in ADP crl-24913 59 80 this this DET crl-24913 59 81 survey survey NOUN crl-24913 59 82 and and CCONJ crl-24913 59 83 to to PART crl-24913 59 84 describe describe VERB crl-24913 59 85 their their PRON crl-24913 59 86 stakeholders stakeholder NOUN crl-24913 59 87 ’ ’ PART crl-24913 59 88 response response NOUN crl-24913 59 89 to to ADP crl-24913 59 90 their their PRON crl-24913 59 91 communication communication NOUN crl-24913 59 92 . . PUNCT crl-24913 60 1 this this DET crl-24913 60 2 data data NOUN crl-24913 60 3 is be AUX crl-24913 60 4 not not PART crl-24913 60 5 included include VERB crl-24913 60 6 in in ADP crl-24913 60 7 this this DET crl-24913 60 8 study study NOUN crl-24913 60 9 and and CCONJ crl-24913 60 10 will will AUX crl-24913 60 11 be be AUX crl-24913 60 12 explored explore VERB crl-24913 60 13 in in ADP crl-24913 60 14 future future ADJ crl-24913 60 15 research research NOUN crl-24913 60 16 . . PUNCT crl-24913 61 1 respondents respondent NOUN crl-24913 61 2 were be AUX crl-24913 61 3 also also ADV crl-24913 61 4 asked ask VERB crl-24913 61 5 to to PART crl-24913 61 6 identify identify VERB crl-24913 61 7 their their PRON crl-24913 61 8 institution institution NOUN crl-24913 61 9 to to PART crl-24913 61 10 allow allow VERB crl-24913 61 11 the the DET crl-24913 61 12 investigators investigator NOUN crl-24913 61 13 to to PART crl-24913 61 14 differentiate differentiate VERB crl-24913 61 15 among among ADP crl-24913 61 16 responses response NOUN crl-24913 61 17 and and CCONJ crl-24913 61 18 prevent prevent VERB crl-24913 61 19 redundant redundant ADJ crl-24913 61 20 responses response NOUN crl-24913 61 21 . . PUNCT crl-24913 62 1 this this PRON crl-24913 62 2 identifying identify VERB crl-24913 62 3 information information NOUN crl-24913 62 4 has have AUX crl-24913 62 5 been be AUX crl-24913 62 6 kept keep VERB crl-24913 62 7 anonymous anonymous ADJ crl-24913 62 8 and and CCONJ crl-24913 62 9 is be AUX crl-24913 62 10 excluded exclude VERB crl-24913 62 11 from from ADP crl-24913 62 12 this this DET crl-24913 62 13 study study NOUN crl-24913 62 14 . . PUNCT crl-24913 63 1 colleges college NOUN crl-24913 63 2 and and CCONJ crl-24913 63 3 universities university NOUN crl-24913 63 4 that that PRON crl-24913 63 5 were be AUX crl-24913 63 6 members member NOUN crl-24913 63 7 of of ADP crl-24913 63 8 the the DET crl-24913 63 9 association association NOUN crl-24913 63 10 of of ADP crl-24913 63 11 research research NOUN crl-24913 63 12 libraries library NOUN crl-24913 63 13 as as ADP crl-24913 63 14 of of ADP crl-24913 63 15 april april PROPN crl-24913 63 16 2019 2019 NUM crl-24913 63 17 were be AUX crl-24913 63 18 chosen choose VERB crl-24913 63 19 ( ( PUNCT crl-24913 63 20 n n CCONJ crl-24913 63 21 = = X crl-24913 63 22 116 116 NUM crl-24913 63 23 ) ) PUNCT crl-24913 63 24 to to PART crl-24913 63 25 gather gather VERB crl-24913 63 26 a a DET crl-24913 63 27 sample sample NOUN crl-24913 63 28 of of ADP crl-24913 63 29 mediumto mediumto NOUN crl-24913 63 30 large large ADJ crl-24913 63 31 - - PUNCT crl-24913 63 32 sized sized ADJ crl-24913 63 33 research research NOUN crl-24913 63 34 institutions institution NOUN crl-24913 63 35 . . PUNCT crl-24913 64 1 the the DET crl-24913 64 2 investigators investigator NOUN crl-24913 64 3 compiled compile VERB crl-24913 64 4 a a DET crl-24913 64 5 list list NOUN crl-24913 64 6 of of ADP crl-24913 64 7 qualifying qualify VERB crl-24913 64 8 institutions institution NOUN crl-24913 64 9 and and CCONJ crl-24913 64 10 used use VERB crl-24913 64 11 their their PRON crl-24913 64 12 online online ADJ crl-24913 64 13 directories directory NOUN crl-24913 64 14 to to PART crl-24913 64 15 seek seek VERB crl-24913 64 16 out out ADP crl-24913 64 17 libraries library NOUN crl-24913 64 18 ’ ' PUNCT crl-24913 64 19 communication communication NOUN crl-24913 64 20 / / SYM crl-24913 64 21 public public ADJ crl-24913 64 22 relations relation NOUN crl-24913 64 23 staff staff NOUN crl-24913 64 24 as as ADP crl-24913 64 25 first first ADJ crl-24913 64 26 contacts contact NOUN crl-24913 64 27 . . PUNCT crl-24913 65 1 if if SCONJ crl-24913 65 2 the the DET crl-24913 65 3 library library NOUN crl-24913 65 4 appeared appear VERB crl-24913 65 5 not not PART crl-24913 65 6 to to PART crl-24913 65 7 have have VERB crl-24913 65 8 this this DET crl-24913 65 9 staff staff NOUN crl-24913 65 10 member member NOUN crl-24913 65 11 , , PUNCT crl-24913 65 12 deans dean NOUN crl-24913 65 13 or or CCONJ crl-24913 65 14 heads head NOUN crl-24913 65 15 of of ADP crl-24913 65 16 public public ADJ crl-24913 65 17 services service NOUN crl-24913 65 18 ( ( PUNCT crl-24913 65 19 or or CCONJ crl-24913 65 20 their their PRON crl-24913 65 21 equivalents equivalent NOUN crl-24913 65 22 ) ) PUNCT crl-24913 65 23 were be AUX crl-24913 65 24 chosen choose VERB crl-24913 65 25 . . PUNCT crl-24913 66 1 the the DET crl-24913 66 2 authors author NOUN crl-24913 66 3 ’ ’ PART crl-24913 66 4 institution institution NOUN crl-24913 66 5 was be AUX crl-24913 66 6 included include VERB crl-24913 66 7 in in ADP crl-24913 66 8 the the DET crl-24913 66 9 sample sample NOUN crl-24913 66 10 . . PUNCT crl-24913 67 1 an an DET crl-24913 67 2 application application NOUN crl-24913 67 3 was be AUX crl-24913 67 4 submitted submit VERB crl-24913 67 5 to to ADP crl-24913 67 6 the the DET crl-24913 67 7 louisiana louisiana PROPN crl-24913 67 8 state state PROPN crl-24913 67 9 university university PROPN crl-24913 67 10 institutional institutional ADJ crl-24913 67 11 review review NOUN crl-24913 67 12 board board NOUN crl-24913 67 13 in in ADP crl-24913 67 14 march march PROPN crl-24913 67 15 2019 2019 NUM crl-24913 67 16 and and CCONJ crl-24913 67 17 was be AUX crl-24913 67 18 exempt exempt ADJ crl-24913 67 19 from from ADP crl-24913 67 20 review review NOUN crl-24913 67 21 . . PUNCT crl-24913 68 1 the the DET crl-24913 68 2 survey survey NOUN crl-24913 68 3 was be AUX crl-24913 68 4 created create VERB crl-24913 68 5 using use VERB crl-24913 68 6 qualtrics qualtric NOUN crl-24913 68 7 survey survey NOUN crl-24913 68 8 software software NOUN crl-24913 68 9 and and CCONJ crl-24913 68 10 distributed distribute VERB crl-24913 68 11 via via ADP crl-24913 68 12 email email NOUN crl-24913 68 13 using use VERB crl-24913 68 14 personal personal ADJ crl-24913 68 15 links link NOUN crl-24913 68 16 in in ADP crl-24913 68 17 april april PROPN crl-24913 68 18 2019 2019 NUM crl-24913 68 19 . . PUNCT crl-24913 69 1 the the DET crl-24913 69 2 survey survey NOUN crl-24913 69 3 closed close VERB crl-24913 69 4 in in ADP crl-24913 69 5 may may PROPN crl-24913 69 6 of of ADP crl-24913 69 7 2019 2019 NUM crl-24913 69 8 . . PUNCT crl-24913 70 1 delivering deliver VERB crl-24913 70 2 bad bad ADJ crl-24913 70 3 news news NOUN crl-24913 70 4 315 315 NUM crl-24913 70 5 results result NOUN crl-24913 70 6 the the DET crl-24913 70 7 total total ADJ crl-24913 70 8 number number NOUN crl-24913 70 9 of of ADP crl-24913 70 10 responses response NOUN crl-24913 70 11 to to ADP crl-24913 70 12 the the DET crl-24913 70 13 survey survey NOUN crl-24913 70 14 was be AUX crl-24913 70 15 42 42 NUM crl-24913 70 16 . . PUNCT crl-24913 71 1 thirty thirty NUM crl-24913 71 2 - - PUNCT crl-24913 71 3 six six NUM crl-24913 71 4 responses response NOUN crl-24913 71 5 were be AUX crl-24913 71 6 complete complete ADJ crl-24913 71 7 enough enough ADV crl-24913 71 8 to to PART crl-24913 71 9 analyze analyze VERB crl-24913 71 10 , , PUNCT crl-24913 71 11 resulting result VERB crl-24913 71 12 in in ADP crl-24913 71 13 a a DET crl-24913 71 14 response response NOUN crl-24913 71 15 rate rate NOUN crl-24913 71 16 of of ADP crl-24913 71 17 31 31 NUM crl-24913 71 18 percent percent NOUN crl-24913 71 19 . . PUNCT crl-24913 72 1 this this DET crl-24913 72 2 section section NOUN crl-24913 72 3 presents present VERB crl-24913 72 4 data datum NOUN crl-24913 72 5 related relate VERB crl-24913 72 6 to to ADP crl-24913 72 7 whether whether SCONJ crl-24913 72 8 bad bad ADJ crl-24913 72 9 news news NOUN crl-24913 72 10 was be AUX crl-24913 72 11 delivered deliver VERB crl-24913 72 12 for for ADP crl-24913 72 13 a a DET crl-24913 72 14 given give VERB crl-24913 72 15 crisis crisis NOUN crl-24913 72 16 type type NOUN crl-24913 72 17 , , PUNCT crl-24913 72 18 and and CCONJ crl-24913 72 19 if if SCONJ crl-24913 72 20 so so ADV crl-24913 72 21 , , PUNCT crl-24913 72 22 by by ADP crl-24913 72 23 whom whom PRON crl-24913 72 24 , , PUNCT crl-24913 72 25 when when SCONJ crl-24913 72 26 , , PUNCT crl-24913 72 27 and and CCONJ crl-24913 72 28 through through ADP crl-24913 72 29 which which PRON crl-24913 72 30 channels channel NOUN crl-24913 72 31 . . PUNCT crl-24913 73 1 the the DET crl-24913 73 2 results result NOUN crl-24913 73 3 are be AUX crl-24913 73 4 organized organize VERB crl-24913 73 5 by by ADP crl-24913 73 6 crisis crisis NOUN crl-24913 73 7 type type NOUN crl-24913 73 8 ( ( PUNCT crl-24913 73 9 emerging emerge VERB crl-24913 73 10 , , PUNCT crl-24913 73 11 minor minor ADJ crl-24913 73 12 , , PUNCT crl-24913 73 13 and and CCONJ crl-24913 73 14 major major ADJ crl-24913 73 15 ) ) PUNCT crl-24913 73 16 . . PUNCT crl-24913 74 1 tables table NOUN crl-24913 74 2 are be AUX crl-24913 74 3 presented present VERB crl-24913 74 4 under under ADP crl-24913 74 5 the the DET crl-24913 74 6 emerging emerge VERB crl-24913 74 7 crisis crisis NOUN crl-24913 74 8 subheading subheading NOUN crl-24913 74 9 but but CCONJ crl-24913 74 10 are be AUX crl-24913 74 11 referred refer VERB crl-24913 74 12 to to ADP crl-24913 74 13 throughout throughout ADP crl-24913 74 14 this this DET crl-24913 74 15 section section NOUN crl-24913 74 16 . . PUNCT crl-24913 75 1 emerging emerge VERB crl-24913 75 2 crisis crisis NOUN crl-24913 75 3 : : PUNCT crl-24913 75 4 journal journal NOUN crl-24913 75 5 or or CCONJ crl-24913 75 6 database database NOUN crl-24913 75 7 cancellations cancellation VERB crl-24913 75 8 the the DET crl-24913 75 9 survey survey NOUN crl-24913 75 10 respondents respondent NOUN crl-24913 75 11 were be AUX crl-24913 75 12 asked ask VERB crl-24913 75 13 whether whether SCONJ crl-24913 75 14 their their PRON crl-24913 75 15 library library NOUN crl-24913 75 16 communicated communicate VERB crl-24913 75 17 journal journal NOUN crl-24913 75 18 or or CCONJ crl-24913 75 19 database database NOUN crl-24913 75 20 cancellations cancellation NOUN crl-24913 75 21 to to ADP crl-24913 75 22 their their PRON crl-24913 75 23 campus campus NOUN crl-24913 75 24 stakeholders stakeholder NOUN crl-24913 75 25 . . PUNCT crl-24913 76 1 the the DET crl-24913 76 2 majority majority NOUN crl-24913 76 3 ( ( PUNCT crl-24913 76 4 n=27 n=27 ADJ crl-24913 76 5 , , PUNCT crl-24913 76 6 79 79 NUM crl-24913 76 7 % % NOUN crl-24913 76 8 ) ) PUNCT crl-24913 76 9 of of ADP crl-24913 76 10 respondents respondent NOUN crl-24913 76 11 reported report VERB crl-24913 76 12 their their PRON crl-24913 76 13 libraries library NOUN crl-24913 76 14 did do AUX crl-24913 76 15 communicate communicate VERB crl-24913 76 16 journal journal NOUN crl-24913 76 17 or or CCONJ crl-24913 76 18 database database NOUN crl-24913 76 19 cancellations cancellation NOUN crl-24913 76 20 to to ADP crl-24913 76 21 their their PRON crl-24913 76 22 campus campus NOUN crl-24913 76 23 stakeholders stakeholder NOUN crl-24913 76 24 ( ( PUNCT crl-24913 76 25 see see VERB crl-24913 76 26 table table NOUN crl-24913 76 27 1 1 NUM crl-24913 76 28 ) ) PUNCT crl-24913 76 29 . . PUNCT crl-24913 77 1 twelve twelve NUM crl-24913 77 2 percent percent NOUN crl-24913 77 3 ( ( PUNCT crl-24913 77 4 n=4 n=4 PROPN crl-24913 77 5 ; ; PUNCT crl-24913 77 6 12 12 NUM crl-24913 77 7 % % NOUN crl-24913 77 8 ) ) PUNCT crl-24913 77 9 of of ADP crl-24913 77 10 respondents respondent NOUN crl-24913 77 11 reported report VERB crl-24913 77 12 their their PRON crl-24913 77 13 libraries library NOUN crl-24913 77 14 had have AUX crl-24913 77 15 not not PART crl-24913 77 16 experienced experience VERB crl-24913 77 17 journal journal NOUN crl-24913 77 18 or or CCONJ crl-24913 77 19 database database NOUN crl-24913 77 20 cancellations cancellation NOUN crl-24913 77 21 , , PUNCT crl-24913 77 22 while while SCONJ crl-24913 77 23 nine nine NUM crl-24913 77 24 percent percent NOUN crl-24913 77 25 ( ( PUNCT crl-24913 77 26 n=3 n=3 ADV crl-24913 77 27 , , PUNCT crl-24913 77 28 9 9 NUM crl-24913 77 29 % % NOUN crl-24913 77 30 ) ) PUNCT crl-24913 77 31 reported report VERB crl-24913 77 32 they they PRON crl-24913 77 33 did do AUX crl-24913 77 34 not not PART crl-24913 77 35 inform inform VERB crl-24913 77 36 their their PRON crl-24913 77 37 stakeholders stakeholder NOUN crl-24913 77 38 of of ADP crl-24913 77 39 these these DET crl-24913 77 40 cancellations cancellation NOUN crl-24913 77 41 . . PUNCT crl-24913 78 1 when when SCONJ crl-24913 78 2 asked ask VERB crl-24913 78 3 who who PRON crl-24913 78 4 communicated communicate VERB crl-24913 78 5 cancellations cancellation NOUN crl-24913 78 6 to to ADP crl-24913 78 7 campus campus NOUN crl-24913 78 8 stakeholders stakeholder NOUN crl-24913 78 9 , , PUNCT crl-24913 78 10 respondents respondent NOUN crl-24913 78 11 indicated indicate VERB crl-24913 78 12 that that SCONJ crl-24913 78 13 this this DET crl-24913 78 14 responsibility responsibility NOUN crl-24913 78 15 was be AUX crl-24913 78 16 spread spread VERB crl-24913 78 17 across across ADP crl-24913 78 18 library library NOUN crl-24913 78 19 departments department NOUN crl-24913 78 20 ( ( PUNCT crl-24913 78 21 see see VERB crl-24913 78 22 table table NOUN crl-24913 78 23 2 2 NUM crl-24913 78 24 ) ) PUNCT crl-24913 78 25 . . PUNCT crl-24913 79 1 participants participant NOUN crl-24913 79 2 could could AUX crl-24913 79 3 select select VERB crl-24913 79 4 more more ADJ crl-24913 79 5 than than ADP crl-24913 79 6 one one NUM crl-24913 79 7 answer answer NOUN crl-24913 79 8 . . PUNCT crl-24913 80 1 liaison liaison NOUN crl-24913 80 2 librarians librarians PROPN crl-24913 80 3 ( ( PUNCT crl-24913 80 4 n n CCONJ crl-24913 80 5 = = PROPN crl-24913 80 6 21 21 NUM crl-24913 80 7 , , PUNCT crl-24913 80 8 30 30 NUM crl-24913 80 9 % % NOUN crl-24913 80 10 ) ) PUNCT crl-24913 80 11 were be AUX crl-24913 80 12 most most ADV crl-24913 80 13 likely likely ADJ crl-24913 80 14 to to PART crl-24913 80 15 publicize publicize VERB crl-24913 80 16 this this DET crl-24913 80 17 type type NOUN crl-24913 80 18 of of ADP crl-24913 80 19 bad bad ADJ crl-24913 80 20 news news NOUN crl-24913 80 21 to to ADP crl-24913 80 22 stakeholders stakeholder NOUN crl-24913 80 23 , , PUNCT crl-24913 80 24 followed follow VERB crl-24913 80 25 by by ADP crl-24913 80 26 library library NOUN crl-24913 80 27 administrators administrator NOUN crl-24913 80 28 ( ( PUNCT crl-24913 80 29 n n ADP crl-24913 80 30 = = PROPN crl-24913 80 31 16 16 NUM crl-24913 80 32 , , PUNCT crl-24913 80 33 23 23 NUM crl-24913 80 34 % % NOUN crl-24913 80 35 ) ) PUNCT crl-24913 80 36 and and CCONJ crl-24913 80 37 the the DET crl-24913 80 38 library library NOUN crl-24913 80 39 communication communication NOUN crl-24913 80 40 ( ( PUNCT crl-24913 80 41 n n CCONJ crl-24913 80 42 = = PROPN crl-24913 80 43 12 12 NUM crl-24913 80 44 , , PUNCT crl-24913 80 45 17 17 NUM crl-24913 80 46 % % NOUN crl-24913 80 47 ) ) PUNCT crl-24913 80 48 and and CCONJ crl-24913 80 49 collection collection NOUN crl-24913 80 50 development development NOUN crl-24913 80 51 ( ( PUNCT crl-24913 80 52 n n CCONJ crl-24913 80 53 = = X crl-24913 80 54 11 11 NUM crl-24913 80 55 , , PUNCT crl-24913 80 56 15 15 NUM crl-24913 80 57 % % NOUN crl-24913 80 58 ) ) PUNCT crl-24913 80 59 departments department NOUN crl-24913 80 60 . . PUNCT crl-24913 81 1 table table NOUN crl-24913 81 2 1 1 NUM crl-24913 81 3 communication communication NOUN crl-24913 81 4 of of ADP crl-24913 81 5 bad bad ADJ crl-24913 81 6 news news NOUN crl-24913 81 7 , , PUNCT crl-24913 81 8 by by ADP crl-24913 81 9 crisis crisis NOUN crl-24913 81 10 journal journal NOUN crl-24913 81 11 or or CCONJ crl-24913 81 12 database database NOUN crl-24913 81 13 cancellations cancellation NOUN crl-24913 81 14 ( ( PUNCT crl-24913 81 15 n n ADP crl-24913 81 16 = = X crl-24913 81 17 34 34 NUM crl-24913 81 18 ) ) PUNCT crl-24913 81 19 access access NOUN crl-24913 81 20 issues issue NOUN crl-24913 81 21 ( ( PUNCT crl-24913 81 22 n n ADP crl-24913 81 23 = = X crl-24913 81 24 30 30 NUM crl-24913 81 25 ) ) PUNCT crl-24913 81 26 health health NOUN crl-24913 81 27 & & CCONJ crl-24913 81 28 safety safety NOUN crl-24913 81 29 emergencies emergency NOUN crl-24913 81 30 ( ( PUNCT crl-24913 81 31 n n ADP crl-24913 81 32 = = X crl-24913 81 33 28 28 NUM crl-24913 81 34 ) ) PUNCT crl-24913 81 35 yes yes ADP crl-24913 81 36 27 27 NUM crl-24913 81 37 79 79 NUM crl-24913 81 38 % % NOUN crl-24913 81 39 28 28 NUM crl-24913 81 40 93 93 NUM crl-24913 81 41 % % NOUN crl-24913 81 42 15 15 NUM crl-24913 81 43 54 54 NUM crl-24913 81 44 % % NOUN crl-24913 81 45 no no DET crl-24913 81 46 3 3 NUM crl-24913 81 47 9 9 NUM crl-24913 81 48 % % NOUN crl-24913 81 49 2 2 NUM crl-24913 81 50 7 7 NUM crl-24913 81 51 % % NOUN crl-24913 81 52 7 7 NUM crl-24913 81 53 25 25 NUM crl-24913 81 54 % % NOUN crl-24913 81 55 n n NOUN crl-24913 81 56 / / SYM crl-24913 81 57 a a DET crl-24913 81 58 4 4 NUM crl-24913 81 59 12 12 NUM crl-24913 81 60 % % NOUN crl-24913 81 61 0 0 NUM crl-24913 81 62 0 0 NUM crl-24913 81 63 % % NOUN crl-24913 81 64 6 6 NUM crl-24913 81 65 21 21 NUM crl-24913 81 66 % % NOUN crl-24913 81 67 table table NOUN crl-24913 81 68 2 2 NUM crl-24913 81 69 who who PRON crl-24913 81 70 communicated communicate VERB crl-24913 81 71 bad bad ADJ crl-24913 81 72 news news NOUN crl-24913 81 73 , , PUNCT crl-24913 81 74 by by ADP crl-24913 81 75 crisis crisis NOUN crl-24913 81 76 * * PROPN crl-24913 81 77 journal journal NOUN crl-24913 81 78 or or CCONJ crl-24913 81 79 database database NOUN crl-24913 81 80 cancellations cancellation NOUN crl-24913 81 81 ( ( PUNCT crl-24913 81 82 n=34 n=34 PROPN crl-24913 81 83 ) ) PUNCT crl-24913 81 84 access access NOUN crl-24913 81 85 issues issue NOUN crl-24913 81 86 ( ( PUNCT crl-24913 81 87 n=30 n=30 PROPN crl-24913 81 88 ) ) PUNCT crl-24913 81 89 health health PROPN crl-24913 81 90 & & CCONJ crl-24913 81 91 safety safety NOUN crl-24913 81 92 emergencies emergency NOUN crl-24913 81 93 ( ( PUNCT crl-24913 81 94 n=28 n=28 PROPN crl-24913 81 95 ) ) PUNCT crl-24913 81 96 liaison liaison NOUN crl-24913 81 97 librarians librarian VERB crl-24913 81 98 21 21 NUM crl-24913 81 99 30 30 NUM crl-24913 81 100 % % NOUN crl-24913 81 101 9 9 NUM crl-24913 81 102 18 18 NUM crl-24913 81 103 % % NOUN crl-24913 81 104 2 2 NUM crl-24913 81 105 6 6 NUM crl-24913 81 106 % % NOUN crl-24913 81 107 collection collection NOUN crl-24913 81 108 development development NOUN crl-24913 81 109 department department NOUN crl-24913 81 110 11 11 NUM crl-24913 81 111 15 15 NUM crl-24913 81 112 % % NOUN crl-24913 81 113 1 1 NUM crl-24913 81 114 2 2 NUM crl-24913 81 115 % % NOUN crl-24913 81 116 0 0 NUM crl-24913 81 117 0 0 NUM crl-24913 81 118 % % NOUN crl-24913 81 119 public public ADJ crl-24913 81 120 services service NOUN crl-24913 81 121 department department NOUN crl-24913 81 122 5 5 NUM crl-24913 81 123 7 7 NUM crl-24913 81 124 % % NOUN crl-24913 81 125 12 12 NUM crl-24913 81 126 24 24 NUM crl-24913 81 127 % % NOUN crl-24913 81 128 6 6 NUM crl-24913 81 129 17 17 NUM crl-24913 81 130 % % NOUN crl-24913 81 131 library library NOUN crl-24913 81 132 communication communication PROPN crl-24913 81 133 department department NOUN crl-24913 81 134 12 12 NUM crl-24913 81 135 17 17 NUM crl-24913 81 136 % % NOUN crl-24913 81 137 16 16 NUM crl-24913 81 138 32 32 NUM crl-24913 81 139 % % NOUN crl-24913 81 140 11 11 NUM crl-24913 81 141 31 31 NUM crl-24913 81 142 % % NOUN crl-24913 81 143 library library NOUN crl-24913 81 144 administration administration NOUN crl-24913 81 145 16 16 NUM crl-24913 81 146 23 23 NUM crl-24913 81 147 % % NOUN crl-24913 81 148 3 3 NUM crl-24913 81 149 6 6 NUM crl-24913 81 150 % % NOUN crl-24913 81 151 6 6 NUM crl-24913 81 152 17 17 NUM crl-24913 81 153 % % NOUN crl-24913 81 154 university university NOUN crl-24913 81 155 4 4 NUM crl-24913 81 156 6 6 NUM crl-24913 81 157 % % NOUN crl-24913 81 158 3 3 NUM crl-24913 81 159 6 6 NUM crl-24913 81 160 % % NOUN crl-24913 81 161 7 7 NUM crl-24913 81 162 20 20 NUM crl-24913 81 163 % % NOUN crl-24913 81 164 other other ADJ crl-24913 81 165 2 2 NUM crl-24913 81 166 3 3 NUM crl-24913 81 167 % % NOUN crl-24913 81 168 6 6 NUM crl-24913 81 169 12 12 NUM crl-24913 81 170 % % NOUN crl-24913 81 171 3 3 NUM crl-24913 81 172 9 9 NUM crl-24913 81 173 % % NOUN crl-24913 81 174 * * PUNCT crl-24913 81 175 respondents respondent NOUN crl-24913 81 176 could could AUX crl-24913 81 177 select select VERB crl-24913 81 178 multiple multiple ADJ crl-24913 81 179 answers answer NOUN crl-24913 81 180 316 316 NUM crl-24913 81 181 college college NOUN crl-24913 81 182 & & CCONJ crl-24913 81 183 research research PROPN crl-24913 81 184 libraries library NOUN crl-24913 81 185 may may AUX crl-24913 81 186 2021 2021 NUM crl-24913 81 187 respondents respondent NOUN crl-24913 81 188 were be AUX crl-24913 81 189 asked ask VERB crl-24913 81 190 when when SCONJ crl-24913 81 191 their their PRON crl-24913 81 192 library library NOUN crl-24913 81 193 communicated communicate VERB crl-24913 81 194 journal journal NOUN crl-24913 81 195 or or CCONJ crl-24913 81 196 database database NOUN crl-24913 81 197 cancellations cancellation NOUN crl-24913 81 198 to to ADP crl-24913 81 199 campus campus NOUN crl-24913 81 200 stakeholders stakeholder NOUN crl-24913 81 201 ( ( PUNCT crl-24913 81 202 see see VERB crl-24913 81 203 table table NOUN crl-24913 81 204 3 3 NUM crl-24913 81 205 ) ) PUNCT crl-24913 81 206 . . PUNCT crl-24913 82 1 most most ADJ crl-24913 82 2 respondents respondent NOUN crl-24913 82 3 said say VERB crl-24913 82 4 their their PRON crl-24913 82 5 libraries library NOUN crl-24913 82 6 waited wait VERB crl-24913 82 7 before before ADP crl-24913 82 8 communicating communicating NOUN crl-24913 82 9 : : PUNCT crl-24913 82 10 either either CCONJ crl-24913 82 11 until until SCONJ crl-24913 82 12 more more ADJ crl-24913 82 13 information information NOUN crl-24913 82 14 was be AUX crl-24913 82 15 gathered gather VERB crl-24913 82 16 and and CCONJ crl-24913 82 17 a a DET crl-24913 82 18 plan plan NOUN crl-24913 82 19 was be AUX crl-24913 82 20 in in ADP crl-24913 82 21 place place NOUN crl-24913 82 22 ( ( PUNCT crl-24913 82 23 n n CCONJ crl-24913 82 24 = = X crl-24913 82 25 15 15 NUM crl-24913 82 26 , , PUNCT crl-24913 82 27 31 31 NUM crl-24913 82 28 % % NOUN crl-24913 82 29 ) ) PUNCT crl-24913 82 30 or or CCONJ crl-24913 82 31 until until SCONJ crl-24913 82 32 after after SCONJ crl-24913 82 33 library library NOUN crl-24913 82 34 staff staff NOUN crl-24913 82 35 were be AUX crl-24913 82 36 notified notify VERB crl-24913 82 37 ( ( PUNCT crl-24913 82 38 n n CCONJ crl-24913 82 39 = = PROPN crl-24913 82 40 13 13 NUM crl-24913 82 41 , , PUNCT crl-24913 82 42 27 27 NUM crl-24913 82 43 % % NOUN crl-24913 82 44 ) ) PUNCT crl-24913 82 45 . . PUNCT crl-24913 83 1 respondents respondent NOUN crl-24913 83 2 were be AUX crl-24913 83 3 asked ask VERB crl-24913 83 4 which which DET crl-24913 83 5 communication communication NOUN crl-24913 83 6 channels channel VERB crl-24913 83 7 their their PRON crl-24913 83 8 library library NOUN crl-24913 83 9 used use VERB crl-24913 83 10 to to PART crl-24913 83 11 inform inform VERB crl-24913 83 12 faculty faculty NOUN crl-24913 83 13 and and CCONJ crl-24913 83 14 students student NOUN crl-24913 83 15 about about ADP crl-24913 83 16 these these DET crl-24913 83 17 cancellations cancellation NOUN crl-24913 83 18 and and CCONJ crl-24913 83 19 could could AUX crl-24913 83 20 select select VERB crl-24913 83 21 multiple multiple ADJ crl-24913 83 22 answers answer NOUN crl-24913 83 23 . . PUNCT crl-24913 84 1 a a DET crl-24913 84 2 variety variety NOUN crl-24913 84 3 of of ADP crl-24913 84 4 methods method NOUN crl-24913 84 5 were be AUX crl-24913 84 6 used use VERB crl-24913 84 7 in in ADP crl-24913 84 8 communicating communicate VERB crl-24913 84 9 this this DET crl-24913 84 10 type type NOUN crl-24913 84 11 of of ADP crl-24913 84 12 bad bad ADJ crl-24913 84 13 news news NOUN crl-24913 84 14 to to ADP crl-24913 84 15 library library NOUN crl-24913 84 16 stakeholders stakeholder NOUN crl-24913 84 17 ( ( PUNCT crl-24913 84 18 see see VERB crl-24913 84 19 table table NOUN crl-24913 84 20 4 4 NUM crl-24913 84 21 ) ) PUNCT crl-24913 84 22 ; ; PUNCT crl-24913 84 23 the the PRON crl-24913 84 24 most most ADV crl-24913 84 25 frequently frequently ADV crl-24913 84 26 cited cite VERB crl-24913 84 27 were be AUX crl-24913 84 28 emails email NOUN crl-24913 84 29 from from ADP crl-24913 84 30 liaisons liaison NOUN crl-24913 84 31 ( ( PUNCT crl-24913 84 32 n n ADP crl-24913 84 33 = = PROPN crl-24913 84 34 24 24 NUM crl-24913 84 35 , , PUNCT crl-24913 84 36 24 24 NUM crl-24913 84 37 % % NOUN crl-24913 84 38 ) ) PUNCT crl-24913 84 39 , , PUNCT crl-24913 84 40 presentations presentation NOUN crl-24913 84 41 at at ADP crl-24913 84 42 faculty faculty NOUN crl-24913 84 43 meetings meeting NOUN crl-24913 84 44 ( ( PUNCT crl-24913 84 45 n n ADP crl-24913 84 46 = = PROPN crl-24913 84 47 16 16 NUM crl-24913 84 48 , , PUNCT crl-24913 84 49 16 16 NUM crl-24913 84 50 % % NOUN crl-24913 84 51 ) ) PUNCT crl-24913 84 52 , , PUNCT crl-24913 84 53 and and CCONJ crl-24913 84 54 a a DET crl-24913 84 55 message message NOUN crl-24913 84 56 posted post VERB crl-24913 84 57 on on ADP crl-24913 84 58 the the DET crl-24913 84 59 library library NOUN crl-24913 84 60 website website NOUN crl-24913 84 61 ( ( PUNCT crl-24913 84 62 n n CCONJ crl-24913 84 63 = = PROPN crl-24913 84 64 16 16 NUM crl-24913 84 65 , , PUNCT crl-24913 84 66 16 16 NUM crl-24913 84 67 % % NOUN crl-24913 84 68 ) ) PUNCT crl-24913 84 69 . . PUNCT crl-24913 85 1 other other ADJ crl-24913 85 2 commonly commonly ADV crl-24913 85 3 used use VERB crl-24913 85 4 communication communication NOUN crl-24913 85 5 channels channel NOUN crl-24913 85 6 were be AUX crl-24913 85 7 campuswide campuswide NOUN crl-24913 85 8 emails email NOUN crl-24913 85 9 from from ADP crl-24913 85 10 the the DET crl-24913 85 11 library library NOUN crl-24913 85 12 ( ( PUNCT crl-24913 85 13 n n CCONJ crl-24913 85 14 = = X crl-24913 85 15 11 11 NUM crl-24913 85 16 , , PUNCT crl-24913 85 17 11 11 NUM crl-24913 85 18 % % NOUN crl-24913 85 19 ) ) PUNCT crl-24913 85 20 and and CCONJ crl-24913 85 21 emails email NOUN crl-24913 85 22 from from ADP crl-24913 85 23 library library PROPN crl-24913 85 24 administration administration PROPN crl-24913 85 25 to to ADP crl-24913 85 26 academic academic ADJ crl-24913 85 27 departments department NOUN crl-24913 85 28 ( ( PUNCT crl-24913 85 29 n n CCONJ crl-24913 85 30 = = X crl-24913 85 31 10 10 NUM crl-24913 85 32 , , PUNCT crl-24913 85 33 10 10 NUM crl-24913 85 34 % % NOUN crl-24913 85 35 ) ) PUNCT crl-24913 85 36 . . PUNCT crl-24913 86 1 table table NOUN crl-24913 86 2 3 3 NUM crl-24913 86 3 when when SCONJ crl-24913 86 4 bad bad ADJ crl-24913 86 5 news news NOUN crl-24913 86 6 was be AUX crl-24913 86 7 communicated communicate VERB crl-24913 86 8 , , PUNCT crl-24913 86 9 by by ADP crl-24913 86 10 crisis crisis NOUN crl-24913 86 11 * * PROPN crl-24913 86 12 journal journal NOUN crl-24913 86 13 or or CCONJ crl-24913 86 14 database database NOUN crl-24913 86 15 cancellations cancellation NOUN crl-24913 86 16 ( ( PUNCT crl-24913 86 17 n=34 n=34 PROPN crl-24913 86 18 ) ) PUNCT crl-24913 86 19 access access NOUN crl-24913 86 20 issues issue NOUN crl-24913 86 21 ( ( PUNCT crl-24913 86 22 n=30 n=30 PROPN crl-24913 86 23 ) ) PUNCT crl-24913 86 24 health health PROPN crl-24913 86 25 & & CCONJ crl-24913 86 26 safety safety NOUN crl-24913 86 27 emergencies emergency NOUN crl-24913 86 28 ( ( PUNCT crl-24913 86 29 n=28 n=28 PROPN crl-24913 86 30 ) ) PUNCT crl-24913 86 31 immediately immediately ADV crl-24913 86 32 7 7 NUM crl-24913 86 33 14 14 NUM crl-24913 86 34 % % NOUN crl-24913 86 35 20 20 NUM crl-24913 86 36 53 53 NUM crl-24913 86 37 % % NOUN crl-24913 86 38 6 6 NUM crl-24913 86 39 22 22 NUM crl-24913 86 40 % % NOUN crl-24913 86 41 after after ADP crl-24913 86 42 internal internal ADJ crl-24913 86 43 communication communication NOUN crl-24913 86 44 w w PROPN crl-24913 86 45 / / SYM crl-24913 86 46 library library NOUN crl-24913 86 47 staff staff NOUN crl-24913 86 48 13 13 NUM crl-24913 86 49 27 27 NUM crl-24913 86 50 % % NOUN crl-24913 86 51 8 8 NUM crl-24913 86 52 21 21 NUM crl-24913 86 53 % % NOUN crl-24913 86 54 4 4 NUM crl-24913 86 55 15 15 NUM crl-24913 86 56 % % NOUN crl-24913 86 57 once once ADV crl-24913 86 58 more more ADJ crl-24913 86 59 information information NOUN crl-24913 86 60 is be AUX crl-24913 86 61 gathered gather VERB crl-24913 86 62 and and CCONJ crl-24913 86 63 plan plan NOUN crl-24913 86 64 is be AUX crl-24913 86 65 in in ADP crl-24913 86 66 place place NOUN crl-24913 86 67 15 15 NUM crl-24913 86 68 31 31 NUM crl-24913 86 69 % % NOUN crl-24913 86 70 7 7 NUM crl-24913 86 71 18 18 NUM crl-24913 86 72 % % NOUN crl-24913 86 73 7 7 NUM crl-24913 86 74 26 26 NUM crl-24913 86 75 % % NOUN crl-24913 86 76 once once SCONJ crl-24913 86 77 stakeholders stakeholder NOUN crl-24913 86 78 ask ask VERB crl-24913 86 79 questions question NOUN crl-24913 86 80 4 4 NUM crl-24913 86 81 8 8 NUM crl-24913 86 82 % % NOUN crl-24913 86 83 1 1 NUM crl-24913 86 84 3 3 NUM crl-24913 86 85 % % NOUN crl-24913 86 86 0 0 NUM crl-24913 86 87 0 0 NUM crl-24913 86 88 % % NOUN crl-24913 86 89 after after SCONJ crl-24913 86 90 message message NOUN crl-24913 86 91 is be AUX crl-24913 86 92 approved approve VERB crl-24913 86 93 by by ADP crl-24913 86 94 university university NOUN crl-24913 86 95 5 5 NUM crl-24913 86 96 10 10 NUM crl-24913 86 97 % % NOUN crl-24913 86 98 0 0 NUM crl-24913 86 99 0 0 NUM crl-24913 86 100 % % NOUN crl-24913 86 101 6 6 NUM crl-24913 86 102 22 22 NUM crl-24913 86 103 % % NOUN crl-24913 86 104 other other ADJ crl-24913 86 105 5 5 NUM crl-24913 86 106 10 10 NUM crl-24913 86 107 % % NOUN crl-24913 86 108 2 2 NUM crl-24913 86 109 5 5 NUM crl-24913 86 110 % % NOUN crl-24913 86 111 4 4 NUM crl-24913 86 112 15 15 NUM crl-24913 86 113 % % NOUN crl-24913 86 114 * * PUNCT crl-24913 86 115 respondents respondent NOUN crl-24913 86 116 could could AUX crl-24913 86 117 select select VERB crl-24913 86 118 multiple multiple ADJ crl-24913 86 119 answers answer NOUN crl-24913 86 120 table table NOUN crl-24913 86 121 4 4 NUM crl-24913 86 122 what what PRON crl-24913 86 123 communication communication NOUN crl-24913 86 124 methods method NOUN crl-24913 86 125 were be AUX crl-24913 86 126 used use VERB crl-24913 86 127 , , PUNCT crl-24913 86 128 by by ADP crl-24913 86 129 crisis crisis NOUN crl-24913 86 130 * * PROPN crl-24913 86 131 journal journal NOUN crl-24913 86 132 or or CCONJ crl-24913 86 133 database database NOUN crl-24913 86 134 cancellations cancellation NOUN crl-24913 86 135 ( ( PUNCT crl-24913 86 136 n n ADP crl-24913 86 137 = = X crl-24913 86 138 34 34 NUM crl-24913 86 139 ) ) PUNCT crl-24913 86 140 access access NOUN crl-24913 86 141 issues issue NOUN crl-24913 86 142 ( ( PUNCT crl-24913 86 143 n n ADP crl-24913 86 144 = = X crl-24913 86 145 30 30 NUM crl-24913 86 146 ) ) PUNCT crl-24913 86 147 health health NOUN crl-24913 86 148 & & CCONJ crl-24913 86 149 safety safety NOUN crl-24913 86 150 emergencies emergency NOUN crl-24913 86 151 ( ( PUNCT crl-24913 86 152 n n ADP crl-24913 86 153 = = PROPN crl-24913 86 154 28 28 NUM crl-24913 86 155 ) ) PUNCT crl-24913 86 156 presentation presentation NOUN crl-24913 86 157 at at ADP crl-24913 86 158 faculty faculty NOUN crl-24913 86 159 meeting meet VERB crl-24913 86 160 16 16 NUM crl-24913 86 161 16 16 NUM crl-24913 86 162 % % NOUN crl-24913 86 163 5 5 NUM crl-24913 86 164 7 7 NUM crl-24913 86 165 % % NOUN crl-24913 86 166 1 1 NUM crl-24913 86 167 2 2 NUM crl-24913 86 168 % % NOUN crl-24913 86 169 email email NOUN crl-24913 86 170 from from ADP crl-24913 86 171 liaison liaison NOUN crl-24913 86 172 24 24 NUM crl-24913 86 173 24 24 NUM crl-24913 86 174 % % NOUN crl-24913 86 175 10 10 NUM crl-24913 86 176 14 14 NUM crl-24913 86 177 % % NOUN crl-24913 86 178 3 3 NUM crl-24913 86 179 7 7 NUM crl-24913 86 180 % % NOUN crl-24913 86 181 email email NOUN crl-24913 86 182 from from ADP crl-24913 86 183 collection collection NOUN crl-24913 86 184 development development NOUN crl-24913 86 185 9 9 NUM crl-24913 86 186 9 9 NUM crl-24913 86 187 % % NOUN crl-24913 86 188 1 1 NUM crl-24913 86 189 1 1 NUM crl-24913 86 190 % % NOUN crl-24913 86 191 0 0 NUM crl-24913 86 192 0 0 NUM crl-24913 86 193 email email NOUN crl-24913 86 194 from from ADP crl-24913 86 195 library library PROPN crl-24913 86 196 administration administration NOUN crl-24913 86 197 10 10 NUM crl-24913 86 198 10 10 NUM crl-24913 86 199 % % NOUN crl-24913 86 200 2 2 NUM crl-24913 86 201 3 3 NUM crl-24913 86 202 % % NOUN crl-24913 86 203 2 2 NUM crl-24913 86 204 5 5 NUM crl-24913 86 205 % % NOUN crl-24913 86 206 library library NOUN crl-24913 86 207 social social ADJ crl-24913 86 208 media medium NOUN crl-24913 86 209 8 8 NUM crl-24913 86 210 8 8 NUM crl-24913 86 211 % % NOUN crl-24913 86 212 20 20 NUM crl-24913 86 213 27 27 NUM crl-24913 86 214 % % NOUN crl-24913 86 215 10 10 NUM crl-24913 86 216 23 23 NUM crl-24913 86 217 % % NOUN crl-24913 86 218 email email NOUN crl-24913 86 219 from from ADP crl-24913 86 220 library library NOUN crl-24913 86 221 ( ( PUNCT crl-24913 86 222 campuswide campuswide NOUN crl-24913 86 223 ) ) PUNCT crl-24913 86 224 11 11 NUM crl-24913 86 225 11 11 NUM crl-24913 86 226 % % NOUN crl-24913 86 227 3 3 NUM crl-24913 86 228 4 4 NUM crl-24913 86 229 % % NOUN crl-24913 86 230 6 6 NUM crl-24913 86 231 14 14 NUM crl-24913 86 232 % % NOUN crl-24913 86 233 library library NOUN crl-24913 86 234 website website NOUN crl-24913 86 235 16 16 NUM crl-24913 86 236 16 16 NUM crl-24913 86 237 % % NOUN crl-24913 86 238 26 26 NUM crl-24913 86 239 36 36 NUM crl-24913 86 240 % % NOUN crl-24913 86 241 10 10 NUM crl-24913 86 242 23 23 NUM crl-24913 86 243 % % NOUN crl-24913 86 244 university university NOUN crl-24913 86 245 website website NOUN crl-24913 86 246 / / SYM crl-24913 86 247 email email NOUN crl-24913 86 248 / / SYM crl-24913 86 249 social social ADJ crl-24913 86 250 media medium NOUN crl-24913 86 251 4 4 NUM crl-24913 86 252 4 4 NUM crl-24913 86 253 % % NOUN crl-24913 86 254 3 3 NUM crl-24913 86 255 4 4 NUM crl-24913 86 256 % % NOUN crl-24913 86 257 7 7 NUM crl-24913 86 258 16 16 NUM crl-24913 86 259 % % NOUN crl-24913 86 260 other other ADJ crl-24913 86 261 1 1 NUM crl-24913 86 262 1 1 NUM crl-24913 86 263 % % NOUN crl-24913 86 264 3 3 NUM crl-24913 86 265 4 4 NUM crl-24913 86 266 % % NOUN crl-24913 86 267 5 5 NUM crl-24913 86 268 11 11 NUM crl-24913 86 269 % % NOUN crl-24913 86 270 * * PUNCT crl-24913 86 271 respondents respondent NOUN crl-24913 86 272 could could AUX crl-24913 86 273 select select VERB crl-24913 86 274 multiple multiple ADJ crl-24913 86 275 answers answer NOUN crl-24913 86 276 delivering deliver VERB crl-24913 86 277 bad bad ADJ crl-24913 86 278 news news NOUN crl-24913 86 279 317 317 NUM crl-24913 86 280 minor minor ADJ crl-24913 86 281 crisis crisis NOUN crl-24913 86 282 : : PUNCT crl-24913 86 283 access access NOUN crl-24913 86 284 issues issue NOUN crl-24913 86 285 survey survey NOUN crl-24913 86 286 respondents respondent NOUN crl-24913 86 287 were be AUX crl-24913 86 288 asked ask VERB crl-24913 86 289 whether whether SCONJ crl-24913 86 290 their their PRON crl-24913 86 291 library library NOUN crl-24913 86 292 communicated communicate VERB crl-24913 86 293 access access NOUN crl-24913 86 294 issues issue NOUN crl-24913 86 295 to to ADP crl-24913 86 296 their their PRON crl-24913 86 297 campus campus NOUN crl-24913 86 298 stakeholders stakeholder NOUN crl-24913 86 299 . . PUNCT crl-24913 87 1 the the DET crl-24913 87 2 authors author NOUN crl-24913 87 3 provided provide VERB crl-24913 87 4 examples example NOUN crl-24913 87 5 of of ADP crl-24913 87 6 potential potential ADJ crl-24913 87 7 access access NOUN crl-24913 87 8 issues issue NOUN crl-24913 87 9 , , PUNCT crl-24913 87 10 which which PRON crl-24913 87 11 included include VERB crl-24913 87 12 database database NOUN crl-24913 87 13 outages outage NOUN crl-24913 87 14 and and CCONJ crl-24913 87 15 library library PROPN crl-24913 87 16 department department NOUN crl-24913 87 17 closures closure NOUN crl-24913 87 18 . . PUNCT crl-24913 88 1 ninety ninety NUM crl-24913 88 2 - - PUNCT crl-24913 88 3 three three NUM crl-24913 88 4 percent percent NOUN crl-24913 88 5 ( ( PUNCT crl-24913 88 6 n n ADP crl-24913 88 7 = = X crl-24913 88 8 28 28 NUM crl-24913 88 9 ) ) PUNCT crl-24913 88 10 of of ADP crl-24913 88 11 respondents respondent NOUN crl-24913 88 12 reported report VERB crl-24913 88 13 that that SCONJ crl-24913 88 14 their their PRON crl-24913 88 15 libraries library NOUN crl-24913 88 16 communicated communicate VERB crl-24913 88 17 access access NOUN crl-24913 88 18 issues issue NOUN crl-24913 88 19 to to ADP crl-24913 88 20 campus campus NOUN crl-24913 88 21 stakeholders stakeholder NOUN crl-24913 88 22 , , PUNCT crl-24913 88 23 while while SCONJ crl-24913 88 24 only only ADV crl-24913 88 25 7 7 NUM crl-24913 88 26 percent percent NOUN crl-24913 88 27 ( ( PUNCT crl-24913 88 28 n n ADP crl-24913 88 29 = = X crl-24913 88 30 2 2 NUM crl-24913 88 31 ) ) PUNCT crl-24913 88 32 acknowledged acknowledge VERB crl-24913 88 33 that that SCONJ crl-24913 88 34 this this DET crl-24913 88 35 crisis crisis NOUN crl-24913 88 36 was be AUX crl-24913 88 37 not not PART crl-24913 88 38 communicated communicate VERB crl-24913 88 39 ( ( PUNCT crl-24913 88 40 see see VERB crl-24913 88 41 table table NOUN crl-24913 88 42 1 1 NUM crl-24913 88 43 ) ) PUNCT crl-24913 88 44 . . PUNCT crl-24913 89 1 when when SCONJ crl-24913 89 2 asked ask VERB crl-24913 89 3 who who PRON crl-24913 89 4 communicated communicate VERB crl-24913 89 5 bad bad ADJ crl-24913 89 6 news news NOUN crl-24913 89 7 about about ADP crl-24913 89 8 library library NOUN crl-24913 89 9 access access NOUN crl-24913 89 10 issues issue NOUN crl-24913 89 11 , , PUNCT crl-24913 89 12 respondents respondent NOUN crl-24913 89 13 noted note VERB crl-24913 89 14 that that SCONJ crl-24913 89 15 the the DET crl-24913 89 16 library library PROPN crl-24913 89 17 ’s ’s PART crl-24913 89 18 communication communication NOUN crl-24913 89 19 department department NOUN crl-24913 89 20 ( ( PUNCT crl-24913 89 21 n n CCONJ crl-24913 89 22 = = PROPN crl-24913 89 23 16 16 NUM crl-24913 89 24 , , PUNCT crl-24913 89 25 32 32 NUM crl-24913 89 26 % % NOUN crl-24913 89 27 ) ) PUNCT crl-24913 89 28 , , PUNCT crl-24913 89 29 public public ADJ crl-24913 89 30 services service NOUN crl-24913 89 31 department department PROPN crl-24913 89 32 ( ( PUNCT crl-24913 89 33 n n CCONJ crl-24913 89 34 = = PROPN crl-24913 89 35 12 12 NUM crl-24913 89 36 , , PUNCT crl-24913 89 37 24 24 NUM crl-24913 89 38 % % NOUN crl-24913 89 39 ) ) PUNCT crl-24913 89 40 , , PUNCT crl-24913 89 41 and and CCONJ crl-24913 89 42 library library NOUN crl-24913 89 43 liaisons liaison NOUN crl-24913 89 44 ( ( PUNCT crl-24913 89 45 n n ADP crl-24913 89 46 = = PROPN crl-24913 89 47 9 9 NUM crl-24913 89 48 , , PUNCT crl-24913 89 49 18 18 NUM crl-24913 89 50 % % NOUN crl-24913 89 51 ) ) PUNCT crl-24913 89 52 were be AUX crl-24913 89 53 most most ADV crl-24913 89 54 often often ADV crl-24913 89 55 tasked task VERB crl-24913 89 56 with with ADP crl-24913 89 57 this this DET crl-24913 89 58 responsibility responsibility NOUN crl-24913 89 59 ( ( PUNCT crl-24913 89 60 see see VERB crl-24913 89 61 table table NOUN crl-24913 89 62 2 2 NUM crl-24913 89 63 ) ) PUNCT crl-24913 89 64 . . PUNCT crl-24913 90 1 respondents respondent NOUN crl-24913 90 2 were be AUX crl-24913 90 3 able able ADJ crl-24913 90 4 to to PART crl-24913 90 5 select select VERB crl-24913 90 6 multiple multiple ADJ crl-24913 90 7 answers answer NOUN crl-24913 90 8 . . PUNCT crl-24913 91 1 when when SCONJ crl-24913 91 2 asked ask VERB crl-24913 91 3 about about ADP crl-24913 91 4 the the DET crl-24913 91 5 timing timing NOUN crl-24913 91 6 of of ADP crl-24913 91 7 the the DET crl-24913 91 8 communication communication NOUN crl-24913 91 9 related relate VERB crl-24913 91 10 to to ADP crl-24913 91 11 access access NOUN crl-24913 91 12 issues issue NOUN crl-24913 91 13 , , PUNCT crl-24913 91 14 53 53 NUM crl-24913 91 15 percent percent NOUN crl-24913 91 16 of of ADP crl-24913 91 17 respondents respondent NOUN crl-24913 91 18 ( ( PUNCT crl-24913 91 19 n n CCONJ crl-24913 91 20 = = X crl-24913 91 21 20 20 NUM crl-24913 91 22 ) ) PUNCT crl-24913 91 23 said say VERB crl-24913 91 24 their their PRON crl-24913 91 25 library library NOUN crl-24913 91 26 responded respond VERB crl-24913 91 27 immediately immediately ADV crl-24913 91 28 ( ( PUNCT crl-24913 91 29 see see VERB crl-24913 91 30 table table NOUN crl-24913 91 31 3 3 NUM crl-24913 91 32 ) ) PUNCT crl-24913 91 33 . . PUNCT crl-24913 92 1 other other ADJ crl-24913 92 2 libraries library NOUN crl-24913 92 3 either either CCONJ crl-24913 92 4 waited wait VERB crl-24913 92 5 until until SCONJ crl-24913 92 6 after after SCONJ crl-24913 92 7 library library NOUN crl-24913 92 8 staff staff NOUN crl-24913 92 9 were be AUX crl-24913 92 10 notified notify VERB crl-24913 92 11 ( ( PUNCT crl-24913 92 12 n n CCONJ crl-24913 92 13 = = X crl-24913 92 14 8 8 NUM crl-24913 92 15 , , PUNCT crl-24913 92 16 21 21 NUM crl-24913 92 17 % % NOUN crl-24913 92 18 ) ) PUNCT crl-24913 92 19 or or CCONJ crl-24913 92 20 until until SCONJ crl-24913 92 21 more more ADJ crl-24913 92 22 information information NOUN crl-24913 92 23 was be AUX crl-24913 92 24 gathered gather VERB crl-24913 92 25 to to PART crl-24913 92 26 put put VERB crl-24913 92 27 a a DET crl-24913 92 28 plan plan NOUN crl-24913 92 29 in in ADP crl-24913 92 30 place place NOUN crl-24913 92 31 ( ( PUNCT crl-24913 92 32 n n ADP crl-24913 92 33 = = X crl-24913 92 34 7 7 NUM crl-24913 92 35 , , PUNCT crl-24913 92 36 18 18 NUM crl-24913 92 37 % % NOUN crl-24913 92 38 ) ) PUNCT crl-24913 92 39 . . PUNCT crl-24913 93 1 study study NOUN crl-24913 93 2 participants participant NOUN crl-24913 93 3 were be AUX crl-24913 93 4 asked ask VERB crl-24913 93 5 how how SCONJ crl-24913 93 6 their their PRON crl-24913 93 7 library library NOUN crl-24913 93 8 communicated communicate VERB crl-24913 93 9 access access NOUN crl-24913 93 10 issues issue NOUN crl-24913 93 11 to to ADP crl-24913 93 12 campus campus NOUN crl-24913 93 13 stakeholders stakeholder NOUN crl-24913 93 14 and and CCONJ crl-24913 93 15 were be AUX crl-24913 93 16 encouraged encourage VERB crl-24913 93 17 to to PART crl-24913 93 18 select select VERB crl-24913 93 19 all all DET crl-24913 93 20 communication communication NOUN crl-24913 93 21 methods method NOUN crl-24913 93 22 that that PRON crl-24913 93 23 applied apply VERB crl-24913 93 24 to to ADP crl-24913 93 25 their their PRON crl-24913 93 26 library library NOUN crl-24913 93 27 . . PUNCT crl-24913 94 1 most most ADJ crl-24913 94 2 respondents respondent NOUN crl-24913 94 3 reported report VERB crl-24913 94 4 the the DET crl-24913 94 5 use use NOUN crl-24913 94 6 of of ADP crl-24913 94 7 the the DET crl-24913 94 8 library library PROPN crl-24913 94 9 ’s ’s PART crl-24913 94 10 website website NOUN crl-24913 94 11 ( ( PUNCT crl-24913 94 12 n n CCONJ crl-24913 94 13 = = X crl-24913 94 14 26 26 NUM crl-24913 94 15 , , PUNCT crl-24913 94 16 36 36 NUM crl-24913 94 17 % % NOUN crl-24913 94 18 ) ) PUNCT crl-24913 94 19 and and CCONJ crl-24913 94 20 social social ADJ crl-24913 94 21 media medium NOUN crl-24913 94 22 channels channel NOUN crl-24913 94 23 ( ( PUNCT crl-24913 94 24 n n CCONJ crl-24913 94 25 = = X crl-24913 94 26 20 20 NUM crl-24913 94 27 , , PUNCT crl-24913 94 28 27 27 NUM crl-24913 94 29 % % NOUN crl-24913 94 30 ) ) PUNCT crl-24913 94 31 to to PART crl-24913 94 32 alert alert VERB crl-24913 94 33 stakeholders stakeholder NOUN crl-24913 94 34 to to ADP crl-24913 94 35 this this DET crl-24913 94 36 type type NOUN crl-24913 94 37 of of ADP crl-24913 94 38 bad bad ADJ crl-24913 94 39 news news NOUN crl-24913 94 40 ( ( PUNCT crl-24913 94 41 see see VERB crl-24913 94 42 table table NOUN crl-24913 94 43 4 4 NUM crl-24913 94 44 ) ) PUNCT crl-24913 94 45 . . PUNCT crl-24913 95 1 another another DET crl-24913 95 2 common common ADJ crl-24913 95 3 communication communication NOUN crl-24913 95 4 method method NOUN crl-24913 95 5 used use VERB crl-24913 95 6 by by ADP crl-24913 95 7 libraries library NOUN crl-24913 95 8 was be AUX crl-24913 95 9 to to ADP crl-24913 95 10 task task NOUN crl-24913 95 11 liaison liaison NOUN crl-24913 95 12 librarians librarian VERB crl-24913 95 13 with with ADP crl-24913 95 14 emailing email VERB crl-24913 95 15 their their PRON crl-24913 95 16 respective respective ADJ crl-24913 95 17 academic academic ADJ crl-24913 95 18 colleges college NOUN crl-24913 95 19 or or CCONJ crl-24913 95 20 departments department NOUN crl-24913 95 21 with with ADP crl-24913 95 22 this this DET crl-24913 95 23 information information NOUN crl-24913 95 24 ( ( PUNCT crl-24913 95 25 n n CCONJ crl-24913 95 26 = = X crl-24913 95 27 10 10 NUM crl-24913 95 28 , , PUNCT crl-24913 95 29 14 14 NUM crl-24913 95 30 % % NOUN crl-24913 95 31 ) ) PUNCT crl-24913 95 32 . . PUNCT crl-24913 96 1 major major ADJ crl-24913 96 2 crisis crisis NOUN crl-24913 96 3 : : PUNCT crl-24913 96 4 health health NOUN crl-24913 96 5 and and CCONJ crl-24913 96 6 safety safety NOUN crl-24913 96 7 emergencies emergency NOUN crl-24913 96 8 respondents respondent NOUN crl-24913 96 9 were be AUX crl-24913 96 10 asked ask VERB crl-24913 96 11 whether whether SCONJ crl-24913 96 12 their their PRON crl-24913 96 13 libraries library NOUN crl-24913 96 14 communicated communicate VERB crl-24913 96 15 health health NOUN crl-24913 96 16 and and CCONJ crl-24913 96 17 safety safety NOUN crl-24913 96 18 emergencies emergency NOUN crl-24913 96 19 to to ADP crl-24913 96 20 stakeholders stakeholder NOUN crl-24913 96 21 on on ADP crl-24913 96 22 their their PRON crl-24913 96 23 campus campus NOUN crl-24913 96 24 . . PUNCT crl-24913 97 1 the the DET crl-24913 97 2 authors author NOUN crl-24913 97 3 included include VERB crl-24913 97 4 examples example NOUN crl-24913 97 5 of of ADP crl-24913 97 6 the the DET crl-24913 97 7 types type NOUN crl-24913 97 8 of of ADP crl-24913 97 9 crises crisis NOUN crl-24913 97 10 that that PRON crl-24913 97 11 could could AUX crl-24913 97 12 be be AUX crl-24913 97 13 viewed view VERB crl-24913 97 14 as as ADP crl-24913 97 15 health health NOUN crl-24913 97 16 or or CCONJ crl-24913 97 17 safety safety NOUN crl-24913 97 18 emergencies emergency NOUN crl-24913 97 19 : : PUNCT crl-24913 97 20 flooding flooding NOUN crl-24913 97 21 , , PUNCT crl-24913 97 22 infestations infestation NOUN crl-24913 97 23 , , PUNCT crl-24913 97 24 and and CCONJ crl-24913 97 25 criminal criminal ADJ crl-24913 97 26 activity activity NOUN crl-24913 97 27 . . PUNCT crl-24913 98 1 fifty fifty NUM crl-24913 98 2 - - PUNCT crl-24913 98 3 four four NUM crl-24913 98 4 percent percent NOUN crl-24913 98 5 ( ( PUNCT crl-24913 98 6 n n ADP crl-24913 98 7 = = X crl-24913 98 8 15 15 NUM crl-24913 98 9 ) ) PUNCT crl-24913 98 10 of of ADP crl-24913 98 11 respondents respondent NOUN crl-24913 98 12 indicated indicate VERB crl-24913 98 13 their their PRON crl-24913 98 14 library library NOUN crl-24913 98 15 communicated communicate VERB crl-24913 98 16 health health NOUN crl-24913 98 17 and and CCONJ crl-24913 98 18 safety safety NOUN crl-24913 98 19 emergencies emergency NOUN crl-24913 98 20 to to ADP crl-24913 98 21 campus campus NOUN crl-24913 98 22 stakeholders stakeholder NOUN crl-24913 98 23 ( ( PUNCT crl-24913 98 24 see see VERB crl-24913 98 25 table table NOUN crl-24913 98 26 1 1 NUM crl-24913 98 27 ) ) PUNCT crl-24913 98 28 . . PUNCT crl-24913 99 1 the the DET crl-24913 99 2 remaining remain VERB crl-24913 99 3 respondents respondent NOUN crl-24913 99 4 either either CCONJ crl-24913 99 5 said say VERB crl-24913 99 6 they they PRON crl-24913 99 7 did do AUX crl-24913 99 8 not not PART crl-24913 99 9 communicate communicate VERB crl-24913 99 10 this this DET crl-24913 99 11 type type NOUN crl-24913 99 12 of of ADP crl-24913 99 13 crisis crisis NOUN crl-24913 99 14 ( ( PUNCT crl-24913 99 15 n n CCONJ crl-24913 99 16 = = X crl-24913 99 17 7 7 NUM crl-24913 99 18 , , PUNCT crl-24913 99 19 25 25 NUM crl-24913 99 20 % % NOUN crl-24913 99 21 ) ) PUNCT crl-24913 99 22 or or CCONJ crl-24913 99 23 had have AUX crl-24913 99 24 not not PART crl-24913 99 25 experienced experience VERB crl-24913 99 26 any any DET crl-24913 99 27 health health NOUN crl-24913 99 28 and and CCONJ crl-24913 99 29 safety safety NOUN crl-24913 99 30 crises crisis NOUN crl-24913 99 31 in in ADP crl-24913 99 32 their their PRON crl-24913 99 33 library library NOUN crl-24913 99 34 ( ( PUNCT crl-24913 99 35 n n CCONJ crl-24913 99 36 = = PROPN crl-24913 99 37 6 6 NUM crl-24913 99 38 , , PUNCT crl-24913 99 39 21 21 NUM crl-24913 99 40 % % NOUN crl-24913 99 41 ) ) PUNCT crl-24913 99 42 . . PUNCT crl-24913 100 1 respondents respondent NOUN crl-24913 100 2 were be AUX crl-24913 100 3 asked ask VERB crl-24913 100 4 who who PRON crl-24913 100 5 communicated communicate VERB crl-24913 100 6 library library NOUN crl-24913 100 7 - - PUNCT crl-24913 100 8 related relate VERB crl-24913 100 9 health health NOUN crl-24913 100 10 and and CCONJ crl-24913 100 11 safety safety NOUN crl-24913 100 12 crises crisis NOUN crl-24913 100 13 to to ADP crl-24913 100 14 campus campus NOUN crl-24913 100 15 stakeholders stakeholder NOUN crl-24913 100 16 . . PUNCT crl-24913 101 1 a a DET crl-24913 101 2 mix mix NOUN crl-24913 101 3 of of ADP crl-24913 101 4 library library NOUN crl-24913 101 5 and and CCONJ crl-24913 101 6 university university NOUN crl-24913 101 7 departments department NOUN crl-24913 101 8 were be AUX crl-24913 101 9 used use VERB crl-24913 101 10 to to PART crl-24913 101 11 disseminate disseminate VERB crl-24913 101 12 this this DET crl-24913 101 13 bad bad ADJ crl-24913 101 14 news news NOUN crl-24913 101 15 to to ADP crl-24913 101 16 campus campus NOUN crl-24913 101 17 stakeholders stakeholder NOUN crl-24913 101 18 ( ( PUNCT crl-24913 101 19 see see VERB crl-24913 101 20 table table NOUN crl-24913 101 21 2 2 NUM crl-24913 101 22 ) ) PUNCT crl-24913 101 23 . . PUNCT crl-24913 102 1 the the DET crl-24913 102 2 crisis crisis NOUN crl-24913 102 3 was be AUX crl-24913 102 4 most most ADV crl-24913 102 5 likely likely ADJ crl-24913 102 6 to to PART crl-24913 102 7 be be AUX crl-24913 102 8 reported report VERB crl-24913 102 9 by by ADP crl-24913 102 10 the the DET crl-24913 102 11 library library PROPN crl-24913 102 12 ’s ’s PART crl-24913 102 13 communication communication NOUN crl-24913 102 14 department department NOUN crl-24913 102 15 ( ( PUNCT crl-24913 102 16 n n CCONJ crl-24913 102 17 = = X crl-24913 102 18 11 11 NUM crl-24913 102 19 , , PUNCT crl-24913 102 20 31 31 NUM crl-24913 102 21 % % NOUN crl-24913 102 22 ) ) PUNCT crl-24913 102 23 . . PUNCT crl-24913 103 1 respondents respondent NOUN crl-24913 103 2 also also ADV crl-24913 103 3 indicated indicate VERB crl-24913 103 4 that that SCONJ crl-24913 103 5 library library NOUN crl-24913 103 6 administrators administrator NOUN crl-24913 103 7 ( ( PUNCT crl-24913 103 8 n n ADP crl-24913 103 9 = = PROPN crl-24913 103 10 6 6 NUM crl-24913 103 11 , , PUNCT crl-24913 103 12 17 17 NUM crl-24913 103 13 % % NOUN crl-24913 103 14 ) ) PUNCT crl-24913 103 15 and and CCONJ crl-24913 103 16 public public ADJ crl-24913 103 17 service service NOUN crl-24913 103 18 departments department NOUN crl-24913 103 19 ( ( PUNCT crl-24913 103 20 n n CCONJ crl-24913 103 21 = = PROPN crl-24913 103 22 6 6 NUM crl-24913 103 23 , , PUNCT crl-24913 103 24 17 17 NUM crl-24913 103 25 % % NOUN crl-24913 103 26 ) ) PUNCT crl-24913 103 27 communicate communicate VERB crl-24913 103 28 this this DET crl-24913 103 29 type type NOUN crl-24913 103 30 of of ADP crl-24913 103 31 emergency emergency NOUN crl-24913 103 32 to to ADP crl-24913 103 33 campus campus NOUN crl-24913 103 34 . . PUNCT crl-24913 104 1 however however ADV crl-24913 104 2 , , PUNCT crl-24913 104 3 20 20 NUM crl-24913 104 4 percent percent NOUN crl-24913 104 5 of of ADP crl-24913 104 6 respondents respondent NOUN crl-24913 104 7 ( ( PUNCT crl-24913 104 8 n n ADP crl-24913 104 9 = = X crl-24913 104 10 7 7 NUM crl-24913 104 11 ) ) PUNCT crl-24913 104 12 indicated indicate VERB crl-24913 104 13 that that SCONJ crl-24913 104 14 their their PRON crl-24913 104 15 university university NOUN crl-24913 104 16 ’s ’s PART crl-24913 104 17 communication communication NOUN crl-24913 104 18 department department NOUN crl-24913 104 19 handled handle VERB crl-24913 104 20 communication communication NOUN crl-24913 104 21 about about ADP crl-24913 104 22 health health NOUN crl-24913 104 23 and and CCONJ crl-24913 104 24 safety safety NOUN crl-24913 104 25 crises crisis NOUN crl-24913 104 26 . . PUNCT crl-24913 105 1 participants participant NOUN crl-24913 105 2 could could AUX crl-24913 105 3 select select VERB crl-24913 105 4 more more ADJ crl-24913 105 5 than than ADP crl-24913 105 6 one one NUM crl-24913 105 7 answer answer NOUN crl-24913 105 8 . . PUNCT crl-24913 106 1 study study NOUN crl-24913 106 2 participants participant NOUN crl-24913 106 3 were be AUX crl-24913 106 4 asked ask VERB crl-24913 106 5 when when SCONJ crl-24913 106 6 their their PRON crl-24913 106 7 library library NOUN crl-24913 106 8 communicated communicate VERB crl-24913 106 9 health health NOUN crl-24913 106 10 and and CCONJ crl-24913 106 11 safety safety NOUN crl-24913 106 12 emergencies emergency NOUN crl-24913 106 13 to to ADP crl-24913 106 14 their their PRON crl-24913 106 15 campus campus NOUN crl-24913 106 16 ( ( PUNCT crl-24913 106 17 see see VERB crl-24913 106 18 table table NOUN crl-24913 106 19 3 3 NUM crl-24913 106 20 ) ) PUNCT crl-24913 106 21 . . PUNCT crl-24913 107 1 twenty twenty NUM crl-24913 107 2 - - PUNCT crl-24913 107 3 two two NUM crl-24913 107 4 percent percent NOUN crl-24913 107 5 of of ADP crl-24913 107 6 respondents respondent NOUN crl-24913 107 7 ( ( PUNCT crl-24913 107 8 n n CCONJ crl-24913 107 9 = = X crl-24913 107 10 6 6 NUM crl-24913 107 11 ) ) PUNCT crl-24913 107 12 indicated indicate VERB crl-24913 107 13 that that SCONJ crl-24913 107 14 their their PRON crl-24913 107 15 libraries library NOUN crl-24913 107 16 immediately immediately ADV crl-24913 107 17 communicated communicate VERB crl-24913 107 18 health health NOUN crl-24913 107 19 and and CCONJ crl-24913 107 20 safety safety NOUN crl-24913 107 21 emergencies emergency NOUN crl-24913 107 22 to to ADP crl-24913 107 23 stakeholders stakeholder NOUN crl-24913 107 24 . . PUNCT crl-24913 108 1 however however ADV crl-24913 108 2 , , PUNCT crl-24913 108 3 the the DET crl-24913 108 4 data data NOUN crl-24913 108 5 shows show VERB crl-24913 108 6 that that SCONJ crl-24913 108 7 most most ADJ crl-24913 108 8 respondents respondent NOUN crl-24913 108 9 waited wait VERB crl-24913 108 10 to to PART crl-24913 108 11 communicate communicate VERB crl-24913 108 12 this this DET crl-24913 108 13 type type NOUN crl-24913 108 14 of of ADP crl-24913 108 15 crisis crisis NOUN crl-24913 108 16 : : PUNCT crl-24913 108 17 either either CCONJ crl-24913 108 18 to to PART crl-24913 108 19 gather gather VERB crl-24913 108 20 more more ADJ crl-24913 108 21 information information NOUN crl-24913 108 22 and and CCONJ crl-24913 108 23 form form VERB crl-24913 108 24 a a DET crl-24913 108 25 plan plan NOUN crl-24913 108 26 ( ( PUNCT crl-24913 108 27 n n CCONJ crl-24913 108 28 = = X crl-24913 108 29 7 7 NUM crl-24913 108 30 , , PUNCT crl-24913 108 31 26 26 NUM crl-24913 108 32 % % NOUN crl-24913 108 33 ) ) PUNCT crl-24913 108 34 , , PUNCT crl-24913 108 35 to to PART crl-24913 108 36 wait wait VERB crl-24913 108 37 for for ADP crl-24913 108 38 university university NOUN crl-24913 108 39 approval approval NOUN crl-24913 108 40 of of ADP crl-24913 108 41 the the DET crl-24913 108 42 response response NOUN crl-24913 108 43 ( ( PUNCT crl-24913 108 44 n n CCONJ crl-24913 108 45 = = X crl-24913 108 46 6 6 NUM crl-24913 108 47 , , PUNCT crl-24913 108 48 22 22 NUM crl-24913 108 49 % % NOUN crl-24913 108 50 ) ) PUNCT crl-24913 108 51 , , PUNCT crl-24913 108 52 or or CCONJ crl-24913 108 53 to to PART crl-24913 108 54 notify notify VERB crl-24913 108 55 library library NOUN crl-24913 108 56 staff staff NOUN crl-24913 108 57 first first ADV crl-24913 108 58 ( ( PUNCT crl-24913 108 59 n n CCONJ crl-24913 108 60 = = X crl-24913 108 61 4 4 NUM crl-24913 108 62 , , PUNCT crl-24913 108 63 15 15 NUM crl-24913 108 64 % % NOUN crl-24913 108 65 ) ) PUNCT crl-24913 108 66 . . PUNCT crl-24913 109 1 four four NUM crl-24913 109 2 respondents respondent NOUN crl-24913 109 3 ( ( PUNCT crl-24913 109 4 15 15 NUM crl-24913 109 5 % % NOUN crl-24913 109 6 ) ) PUNCT crl-24913 109 7 selected select VERB crl-24913 109 8 “ " PUNCT crl-24913 109 9 other other ADJ crl-24913 109 10 ” " PUNCT crl-24913 109 11 and and CCONJ crl-24913 109 12 noted note VERB crl-24913 109 13 that that SCONJ crl-24913 109 14 the the DET crl-24913 109 15 timing timing NOUN crl-24913 109 16 of of ADP crl-24913 109 17 communication communication NOUN crl-24913 109 18 depended depend VERB crl-24913 109 19 on on ADP crl-24913 109 20 the the DET crl-24913 109 21 nature nature NOUN crl-24913 109 22 and and CCONJ crl-24913 109 23 specifics specific NOUN crl-24913 109 24 of of ADP crl-24913 109 25 the the DET crl-24913 109 26 crisis crisis NOUN crl-24913 109 27 . . PUNCT crl-24913 110 1 318 318 NUM crl-24913 110 2 college college PROPN crl-24913 110 3 & & CCONJ crl-24913 110 4 research research PROPN crl-24913 110 5 libraries library NOUN crl-24913 110 6 may may AUX crl-24913 110 7 2021 2021 NUM crl-24913 110 8 when when SCONJ crl-24913 110 9 asked ask VERB crl-24913 110 10 what what PRON crl-24913 110 11 communication communication NOUN crl-24913 110 12 channels channel NOUN crl-24913 110 13 were be AUX crl-24913 110 14 used use VERB crl-24913 110 15 to to PART crl-24913 110 16 inform inform VERB crl-24913 110 17 stakeholders stakeholder NOUN crl-24913 110 18 of of ADP crl-24913 110 19 health health NOUN crl-24913 110 20 and and CCONJ crl-24913 110 21 safety safety NOUN crl-24913 110 22 emergencies emergency NOUN crl-24913 110 23 at at ADP crl-24913 110 24 their their PRON crl-24913 110 25 library library NOUN crl-24913 110 26 , , PUNCT crl-24913 110 27 respondents respondent NOUN crl-24913 110 28 noted note VERB crl-24913 110 29 a a DET crl-24913 110 30 variety variety NOUN crl-24913 110 31 of of ADP crl-24913 110 32 methods method NOUN crl-24913 110 33 ( ( PUNCT crl-24913 110 34 see see VERB crl-24913 110 35 table table NOUN crl-24913 110 36 4 4 NUM crl-24913 110 37 ) ) PUNCT crl-24913 110 38 . . PUNCT crl-24913 111 1 most most ADJ crl-24913 111 2 participants participant NOUN crl-24913 111 3 reported report VERB crl-24913 111 4 the the DET crl-24913 111 5 use use NOUN crl-24913 111 6 of of ADP crl-24913 111 7 their their PRON crl-24913 111 8 library library NOUN crl-24913 111 9 ’s ’s PART crl-24913 111 10 website website NOUN crl-24913 111 11 ( ( PUNCT crl-24913 111 12 n n CCONJ crl-24913 111 13 = = X crl-24913 111 14 10 10 NUM crl-24913 111 15 , , PUNCT crl-24913 111 16 23 23 NUM crl-24913 111 17 % % NOUN crl-24913 111 18 ) ) PUNCT crl-24913 111 19 and and CCONJ crl-24913 111 20 social social ADJ crl-24913 111 21 media medium NOUN crl-24913 111 22 ( ( PUNCT crl-24913 111 23 n n CCONJ crl-24913 111 24 = = X crl-24913 111 25 10 10 NUM crl-24913 111 26 , , PUNCT crl-24913 111 27 23 23 NUM crl-24913 111 28 % % NOUN crl-24913 111 29 ) ) PUNCT crl-24913 111 30 to to PART crl-24913 111 31 communicate communicate VERB crl-24913 111 32 this this DET crl-24913 111 33 type type NOUN crl-24913 111 34 of of ADP crl-24913 111 35 crisis crisis NOUN crl-24913 111 36 . . PUNCT crl-24913 112 1 other other ADJ crl-24913 112 2 popular popular ADJ crl-24913 112 3 methods method NOUN crl-24913 112 4 to to PART crl-24913 112 5 communicate communicate VERB crl-24913 112 6 libraryrelated libraryrelate VERB crl-24913 112 7 health health NOUN crl-24913 112 8 and and CCONJ crl-24913 112 9 safety safety NOUN crl-24913 112 10 emergencies emergency NOUN crl-24913 112 11 included include VERB crl-24913 112 12 university university NOUN crl-24913 112 13 - - PUNCT crl-24913 112 14 led lead VERB crl-24913 112 15 communication communication NOUN crl-24913 112 16 channels channel NOUN crl-24913 112 17 ( ( PUNCT crl-24913 112 18 n n CCONJ crl-24913 112 19 = = X crl-24913 112 20 7 7 NUM crl-24913 112 21 , , PUNCT crl-24913 112 22 16 16 NUM crl-24913 112 23 % % NOUN crl-24913 112 24 ) ) PUNCT crl-24913 112 25 and and CCONJ crl-24913 112 26 campuswide campuswide NOUN crl-24913 112 27 emails email NOUN crl-24913 112 28 from from ADP crl-24913 112 29 the the DET crl-24913 112 30 library library NOUN crl-24913 112 31 ( ( PUNCT crl-24913 112 32 n n CCONJ crl-24913 112 33 = = PROPN crl-24913 112 34 6 6 NUM crl-24913 112 35 , , PUNCT crl-24913 112 36 14 14 NUM crl-24913 112 37 % % NOUN crl-24913 112 38 ) ) PUNCT crl-24913 112 39 . . PUNCT crl-24913 113 1 respondents respondent NOUN crl-24913 113 2 could could AUX crl-24913 113 3 select select VERB crl-24913 113 4 multiple multiple ADJ crl-24913 113 5 answers answer NOUN crl-24913 113 6 to to ADP crl-24913 113 7 this this DET crl-24913 113 8 question question NOUN crl-24913 113 9 . . PUNCT crl-24913 114 1 discussion discussion NOUN crl-24913 114 2 was be AUX crl-24913 114 3 bad bad ADJ crl-24913 114 4 news news NOUN crl-24913 114 5 communicated communicate VERB crl-24913 114 6 ? ? PUNCT crl-24913 115 1 the the DET crl-24913 115 2 results result NOUN crl-24913 115 3 indicated indicate VERB crl-24913 115 4 that that SCONJ crl-24913 115 5 more more ADJ crl-24913 115 6 libraries library NOUN crl-24913 115 7 notified notify VERB crl-24913 115 8 stakeholders stakeholder NOUN crl-24913 115 9 about about ADP crl-24913 115 10 access access NOUN crl-24913 115 11 issues issue NOUN crl-24913 115 12 than than ADP crl-24913 115 13 other other ADJ crl-24913 115 14 crises crisis NOUN crl-24913 115 15 , , PUNCT crl-24913 115 16 such such ADJ crl-24913 115 17 as as ADP crl-24913 115 18 cancellations cancellation NOUN crl-24913 115 19 or or CCONJ crl-24913 115 20 health health NOUN crl-24913 115 21 and and CCONJ crl-24913 115 22 safety safety NOUN crl-24913 115 23 emergencies emergency NOUN crl-24913 115 24 . . PUNCT crl-24913 116 1 this this PRON crl-24913 116 2 can can AUX crl-24913 116 3 be be AUX crl-24913 116 4 partly partly ADV crl-24913 116 5 explained explain VERB crl-24913 116 6 by by ADP crl-24913 116 7 a a DET crl-24913 116 8 portion portion NOUN crl-24913 116 9 of of ADP crl-24913 116 10 respondents respondent NOUN crl-24913 116 11 noting note VERB crl-24913 116 12 that that SCONJ crl-24913 116 13 they they PRON crl-24913 116 14 had have AUX crl-24913 116 15 not not PART crl-24913 116 16 experienced experience VERB crl-24913 116 17 journal journal NOUN crl-24913 116 18 or or CCONJ crl-24913 116 19 database database NOUN crl-24913 116 20 cancellations cancellation NOUN crl-24913 116 21 or or CCONJ crl-24913 116 22 health health NOUN crl-24913 116 23 and and CCONJ crl-24913 116 24 safety safety NOUN crl-24913 116 25 emergencies emergency NOUN crl-24913 116 26 . . PUNCT crl-24913 117 1 nonetheless nonetheless ADV crl-24913 117 2 , , PUNCT crl-24913 117 3 when when SCONJ crl-24913 117 4 respondents respondent NOUN crl-24913 117 5 experienced experience VERB crl-24913 117 6 either either CCONJ crl-24913 117 7 journal journal NOUN crl-24913 117 8 or or CCONJ crl-24913 117 9 database database NOUN crl-24913 117 10 cancellations cancellation NOUN crl-24913 117 11 or or CCONJ crl-24913 117 12 health health NOUN crl-24913 117 13 and and CCONJ crl-24913 117 14 safety safety NOUN crl-24913 117 15 emergencies emergency NOUN crl-24913 117 16 , , PUNCT crl-24913 117 17 more more ADV crl-24913 117 18 opted opt VERB crl-24913 117 19 not not PART crl-24913 117 20 to to PART crl-24913 117 21 communicate communicate VERB crl-24913 117 22 in in ADP crl-24913 117 23 those those DET crl-24913 117 24 cases case NOUN crl-24913 117 25 than than ADP crl-24913 117 26 for for ADP crl-24913 117 27 access access NOUN crl-24913 117 28 issues issue NOUN crl-24913 117 29 . . PUNCT crl-24913 118 1 access access NOUN crl-24913 118 2 issues issue NOUN crl-24913 118 3 , , PUNCT crl-24913 118 4 such such ADJ crl-24913 118 5 as as ADP crl-24913 118 6 database database NOUN crl-24913 118 7 outages outage NOUN crl-24913 118 8 , , PUNCT crl-24913 118 9 are be AUX crl-24913 118 10 usually usually ADV crl-24913 118 11 temporary temporary ADJ crl-24913 118 12 problems problem NOUN crl-24913 118 13 that that PRON crl-24913 118 14 can can AUX crl-24913 118 15 be be AUX crl-24913 118 16 quickly quickly ADV crl-24913 118 17 resolved resolve VERB crl-24913 118 18 and and CCONJ crl-24913 118 19 are be AUX crl-24913 118 20 unintentional unintentional ADJ crl-24913 118 21 on on ADP crl-24913 118 22 the the DET crl-24913 118 23 part part NOUN crl-24913 118 24 of of ADP crl-24913 118 25 the the DET crl-24913 118 26 library library NOUN crl-24913 118 27 ; ; PUNCT crl-24913 118 28 therefore therefore ADV crl-24913 118 29 , , PUNCT crl-24913 118 30 there there PRON crl-24913 118 31 may may AUX crl-24913 118 32 be be AUX crl-24913 118 33 less less ADJ crl-24913 118 34 concern concern NOUN crl-24913 118 35 about about ADP crl-24913 118 36 potential potential ADJ crl-24913 118 37 reputational reputational ADJ crl-24913 118 38 harm harm NOUN crl-24913 118 39 if if SCONJ crl-24913 118 40 libraries library NOUN crl-24913 118 41 share share VERB crl-24913 118 42 the the DET crl-24913 118 43 information information NOUN crl-24913 118 44 . . PUNCT crl-24913 119 1 while while SCONJ crl-24913 119 2 a a DET crl-24913 119 3 majority majority NOUN crl-24913 119 4 of of ADP crl-24913 119 5 libraries library NOUN crl-24913 119 6 alerted alert VERB crl-24913 119 7 stakeholders stakeholder NOUN crl-24913 119 8 to to ADP crl-24913 119 9 journal journal NOUN crl-24913 119 10 or or CCONJ crl-24913 119 11 database database NOUN crl-24913 119 12 cancellations cancellation NOUN crl-24913 119 13 , , PUNCT crl-24913 119 14 9 9 NUM crl-24913 119 15 percent percent NOUN crl-24913 119 16 did do VERB crl-24913 119 17 not not PART crl-24913 119 18 . . PUNCT crl-24913 120 1 contrary contrary ADJ crl-24913 120 2 to to ADP crl-24913 120 3 best good ADJ crl-24913 120 4 practices practice NOUN crl-24913 120 5 in in ADP crl-24913 120 6 the the DET crl-24913 120 7 literature literature NOUN crl-24913 120 8 , , PUNCT crl-24913 120 9 which which PRON crl-24913 120 10 recommend recommend VERB crl-24913 120 11 a a DET crl-24913 120 12 timely timely ADJ crl-24913 120 13 response,58 response,58 NOUN crl-24913 120 14 these these DET crl-24913 120 15 libraries library NOUN crl-24913 120 16 withheld withhold VERB crl-24913 120 17 this this DET crl-24913 120 18 type type NOUN crl-24913 120 19 of of ADP crl-24913 120 20 bad bad ADJ crl-24913 120 21 news news NOUN crl-24913 120 22 from from ADP crl-24913 120 23 their their PRON crl-24913 120 24 stakeholders stakeholder NOUN crl-24913 120 25 . . PUNCT crl-24913 121 1 a a DET crl-24913 121 2 surprising surprising ADJ crl-24913 121 3 finding finding NOUN crl-24913 121 4 was be AUX crl-24913 121 5 that that SCONJ crl-24913 121 6 25 25 NUM crl-24913 121 7 percent percent NOUN crl-24913 121 8 of of ADP crl-24913 121 9 libraries library NOUN crl-24913 121 10 did do AUX crl-24913 121 11 not not PART crl-24913 121 12 communicate communicate VERB crl-24913 121 13 health health NOUN crl-24913 121 14 and and CCONJ crl-24913 121 15 safety safety NOUN crl-24913 121 16 emergencies emergency NOUN crl-24913 121 17 to to ADP crl-24913 121 18 their their PRON crl-24913 121 19 stakeholders stakeholder NOUN crl-24913 121 20 . . PUNCT crl-24913 122 1 this this DET crl-24913 122 2 type type NOUN crl-24913 122 3 of of ADP crl-24913 122 4 crisis crisis NOUN crl-24913 122 5 has have VERB crl-24913 122 6 the the DET crl-24913 122 7 potential potential NOUN crl-24913 122 8 to to PART crl-24913 122 9 negatively negatively ADV crl-24913 122 10 impact impact VERB crl-24913 122 11 the the DET crl-24913 122 12 reputation reputation NOUN crl-24913 122 13 and and CCONJ crl-24913 122 14 safety safety NOUN crl-24913 122 15 of of ADP crl-24913 122 16 the the DET crl-24913 122 17 entire entire ADJ crl-24913 122 18 university university NOUN crl-24913 122 19 . . PUNCT crl-24913 123 1 best good ADJ crl-24913 123 2 practices practice NOUN crl-24913 123 3 recommend recommend VERB crl-24913 123 4 that that SCONJ crl-24913 123 5 organizations organization NOUN crl-24913 123 6 should should AUX crl-24913 123 7 control control VERB crl-24913 123 8 the the DET crl-24913 123 9 message message NOUN crl-24913 123 10 by by ADP crl-24913 123 11 communicating communicate VERB crl-24913 123 12 with with ADP crl-24913 123 13 stakeholders stakeholder NOUN crl-24913 123 14 , , PUNCT crl-24913 123 15 as as SCONJ crl-24913 123 16 this this PRON crl-24913 123 17 could could AUX crl-24913 123 18 lessen lessen VERB crl-24913 123 19 any any DET crl-24913 123 20 potential potential ADJ crl-24913 123 21 damage damage NOUN crl-24913 123 22 to to ADP crl-24913 123 23 the the DET crl-24913 123 24 institution institution NOUN crl-24913 123 25 ’s ’s PUNCT crl-24913 123 26 reputation.59 reputation.59 VERB crl-24913 123 27 while while SCONJ crl-24913 123 28 academic academic ADJ crl-24913 123 29 libraries library NOUN crl-24913 123 30 more more ADV crl-24913 123 31 often often ADV crl-24913 123 32 communicated communicate VERB crl-24913 123 33 minor minor ADJ crl-24913 123 34 crises crisis NOUN crl-24913 123 35 ( ( PUNCT crl-24913 123 36 such such ADJ crl-24913 123 37 as as ADP crl-24913 123 38 access access NOUN crl-24913 123 39 issues issue NOUN crl-24913 123 40 ) ) PUNCT crl-24913 123 41 , , PUNCT crl-24913 123 42 there there PRON crl-24913 123 43 is be VERB crl-24913 123 44 room room NOUN crl-24913 123 45 for for ADP crl-24913 123 46 improvement improvement NOUN crl-24913 123 47 when when SCONJ crl-24913 123 48 faced face VERB crl-24913 123 49 with with ADP crl-24913 123 50 emerging emerge VERB crl-24913 123 51 and and CCONJ crl-24913 123 52 major major ADJ crl-24913 123 53 crises crisis NOUN crl-24913 123 54 . . PUNCT crl-24913 124 1 the the DET crl-24913 124 2 considerable considerable ADJ crl-24913 124 3 number number NOUN crl-24913 124 4 of of ADP crl-24913 124 5 respondents respondent NOUN crl-24913 124 6 who who PRON crl-24913 124 7 did do AUX crl-24913 124 8 not not PART crl-24913 124 9 communicate communicate VERB crl-24913 124 10 about about ADP crl-24913 124 11 certain certain ADJ crl-24913 124 12 crises crisis NOUN crl-24913 124 13 goes go VERB crl-24913 124 14 against against ADP crl-24913 124 15 best good ADJ crl-24913 124 16 practices practice NOUN crl-24913 124 17 , , PUNCT crl-24913 124 18 which which PRON crl-24913 124 19 indicate indicate VERB crl-24913 124 20 that that SCONJ crl-24913 124 21 the the DET crl-24913 124 22 failure failure NOUN crl-24913 124 23 to to PART crl-24913 124 24 communicate communicate VERB crl-24913 124 25 is be AUX crl-24913 124 26 a a DET crl-24913 124 27 mistake mistake NOUN crl-24913 124 28 that that PRON crl-24913 124 29 could could AUX crl-24913 124 30 worsen worsen VERB crl-24913 124 31 the the DET crl-24913 124 32 situation.60 situation.60 NOUN crl-24913 124 33 as as ADP crl-24913 124 34 borgerding borgerde VERB crl-24913 124 35 ’s ’s PART crl-24913 124 36 research research NOUN crl-24913 124 37 proposes propose NOUN crl-24913 124 38 , , PUNCT crl-24913 124 39 academic academic ADJ crl-24913 124 40 libraries library NOUN crl-24913 124 41 should should AUX crl-24913 124 42 prepare prepare VERB crl-24913 124 43 crisis crisis NOUN crl-24913 124 44 communication communication NOUN crl-24913 124 45 plans plan NOUN crl-24913 124 46 in in ADP crl-24913 124 47 advance advance NOUN crl-24913 124 48 to to PART crl-24913 124 49 effectively effectively ADV crl-24913 124 50 communicate communicate VERB crl-24913 124 51 bad bad ADJ crl-24913 124 52 news news NOUN crl-24913 124 53 for for ADP crl-24913 124 54 a a DET crl-24913 124 55 variety variety NOUN crl-24913 124 56 of of ADP crl-24913 124 57 crises.61 crises.61 NOUN crl-24913 124 58 who who PRON crl-24913 124 59 communicated communicate VERB crl-24913 124 60 bad bad ADJ crl-24913 124 61 news news NOUN crl-24913 124 62 ? ? PUNCT crl-24913 125 1 the the DET crl-24913 125 2 data datum NOUN crl-24913 125 3 demonstrated demonstrate VERB crl-24913 125 4 that that SCONJ crl-24913 125 5 the the DET crl-24913 125 6 departments department NOUN crl-24913 125 7 that that PRON crl-24913 125 8 communicated communicate VERB crl-24913 125 9 bad bad ADJ crl-24913 125 10 news news NOUN crl-24913 125 11 to to ADP crl-24913 125 12 stakeholders stakeholder NOUN crl-24913 125 13 varied vary VERB crl-24913 125 14 by by ADP crl-24913 125 15 crisis crisis NOUN crl-24913 125 16 . . PUNCT crl-24913 126 1 while while SCONJ crl-24913 126 2 respondents respondent NOUN crl-24913 126 3 more more ADV crl-24913 126 4 frequently frequently ADV crl-24913 126 5 chose choose VERB crl-24913 126 6 library library NOUN crl-24913 126 7 communication communication NOUN crl-24913 126 8 departments department NOUN crl-24913 126 9 to to PART crl-24913 126 10 communicate communicate VERB crl-24913 126 11 , , PUNCT crl-24913 126 12 especially especially ADV crl-24913 126 13 for for ADP crl-24913 126 14 access access NOUN crl-24913 126 15 issues issue NOUN crl-24913 126 16 and and CCONJ crl-24913 126 17 health health NOUN crl-24913 126 18 and and CCONJ crl-24913 126 19 safety safety NOUN crl-24913 126 20 emergencies emergency NOUN crl-24913 126 21 , , PUNCT crl-24913 126 22 the the DET crl-24913 126 23 majority majority NOUN crl-24913 126 24 of of ADP crl-24913 126 25 respondents respondent NOUN crl-24913 126 26 still still ADV crl-24913 126 27 entrusted entrust VERB crl-24913 126 28 this this DET crl-24913 126 29 communication communication NOUN crl-24913 126 30 to to ADP crl-24913 126 31 other other ADJ crl-24913 126 32 library library NOUN crl-24913 126 33 or or CCONJ crl-24913 126 34 university university NOUN crl-24913 126 35 units unit NOUN crl-24913 126 36 . . PUNCT crl-24913 127 1 this this PRON crl-24913 127 2 indicates indicate VERB crl-24913 127 3 that that SCONJ crl-24913 127 4 these these DET crl-24913 127 5 institutions institution NOUN crl-24913 127 6 either either CCONJ crl-24913 127 7 do do AUX crl-24913 127 8 not not PART crl-24913 127 9 have have VERB crl-24913 127 10 a a DET crl-24913 127 11 communication communication NOUN crl-24913 127 12 department department NOUN crl-24913 127 13 , , PUNCT crl-24913 127 14 or or CCONJ crl-24913 127 15 , , PUNCT crl-24913 127 16 if if SCONJ crl-24913 127 17 they they PRON crl-24913 127 18 do do VERB crl-24913 127 19 , , PUNCT crl-24913 127 20 they they PRON crl-24913 127 21 have have AUX crl-24913 127 22 delegated delegate VERB crl-24913 127 23 this this DET crl-24913 127 24 responsibility responsibility NOUN crl-24913 127 25 to to ADP crl-24913 127 26 other other ADJ crl-24913 127 27 units unit NOUN crl-24913 127 28 . . PUNCT crl-24913 128 1 it it PRON crl-24913 128 2 is be AUX crl-24913 128 3 reasonable reasonable ADJ crl-24913 128 4 that that SCONJ crl-24913 128 5 20 20 NUM crl-24913 128 6 percent percent NOUN crl-24913 128 7 of of ADP crl-24913 128 8 respondents respondent NOUN crl-24913 128 9 indicated indicate VERB crl-24913 128 10 that that SCONJ crl-24913 128 11 the the DET crl-24913 128 12 university university NOUN crl-24913 128 13 at at ADP crl-24913 128 14 large large ADJ crl-24913 128 15 communicated communicate VERB crl-24913 128 16 health health NOUN crl-24913 128 17 and and CCONJ crl-24913 128 18 safety safety NOUN crl-24913 128 19 emergencies emergency NOUN crl-24913 128 20 , , PUNCT crl-24913 128 21 given give VERB crl-24913 128 22 the the DET crl-24913 128 23 potential potential ADJ crl-24913 128 24 impact impact NOUN crl-24913 128 25 on on ADP crl-24913 128 26 the the DET crl-24913 128 27 entire entire ADJ crl-24913 128 28 campus campus NOUN crl-24913 128 29 . . PUNCT crl-24913 129 1 the the DET crl-24913 129 2 parties party NOUN crl-24913 129 3 responsible responsible ADJ crl-24913 129 4 varied varied ADJ crl-24913 129 5 among among ADP crl-24913 129 6 crises crisis NOUN crl-24913 129 7 , , PUNCT crl-24913 129 8 and and CCONJ crl-24913 129 9 there there PRON crl-24913 129 10 are be VERB crl-24913 129 11 no no DET crl-24913 129 12 best good ADJ crl-24913 129 13 practices practice NOUN crl-24913 129 14 regarding regard VERB crl-24913 129 15 which which PRON crl-24913 129 16 individuals individual NOUN crl-24913 129 17 should should AUX crl-24913 129 18 be be AUX crl-24913 129 19 responsible responsible ADJ crl-24913 129 20 for for ADP crl-24913 129 21 communication communication NOUN crl-24913 129 22 . . PUNCT crl-24913 130 1 as as ADP crl-24913 130 2 such such ADJ crl-24913 130 3 , , PUNCT crl-24913 130 4 borgerding borgerde VERB crl-24913 130 5 ’s ’s NOUN crl-24913 130 6 suggestion suggestion NOUN crl-24913 130 7 to to PART crl-24913 130 8 have have AUX crl-24913 130 9 a a DET crl-24913 130 10 clear clear ADJ crl-24913 130 11 plan plan NOUN crl-24913 130 12 that that PRON crl-24913 130 13 specifies specify VERB crl-24913 130 14 who who PRON crl-24913 130 15 is be AUX crl-24913 130 16 delivering deliver VERB crl-24913 130 17 bad bad ADJ crl-24913 130 18 news news NOUN crl-24913 130 19 319 319 NUM crl-24913 130 20 responsible responsible ADJ crl-24913 130 21 for for ADP crl-24913 130 22 crisis crisis NOUN crl-24913 130 23 communication communication NOUN crl-24913 130 24 is be AUX crl-24913 130 25 necessary necessary ADJ crl-24913 130 26 until until SCONJ crl-24913 130 27 those those DET crl-24913 130 28 best good ADJ crl-24913 130 29 practices practice NOUN crl-24913 130 30 are be AUX crl-24913 130 31 established establish VERB crl-24913 130 32 , , PUNCT crl-24913 130 33 especially especially ADV crl-24913 130 34 given give VERB crl-24913 130 35 her she PRON crl-24913 130 36 finding finding NOUN crl-24913 130 37 that that SCONJ crl-24913 130 38 few few ADJ crl-24913 130 39 libraries library NOUN crl-24913 130 40 had have VERB crl-24913 130 41 such such ADJ crl-24913 130 42 plans.62 plans.62 ADJ crl-24913 130 43 respondents respondent NOUN crl-24913 130 44 more more ADV crl-24913 130 45 frequently frequently ADV crl-24913 130 46 chose choose VERB crl-24913 130 47 library library NOUN crl-24913 130 48 liaisons liaison NOUN crl-24913 130 49 and and CCONJ crl-24913 130 50 administrators administrator NOUN crl-24913 130 51 to to PART crl-24913 130 52 communicate communicate VERB crl-24913 130 53 journal journal NOUN crl-24913 130 54 or or CCONJ crl-24913 130 55 database database NOUN crl-24913 130 56 cancellations cancellation NOUN crl-24913 130 57 . . PUNCT crl-24913 131 1 liaisons liaison NOUN crl-24913 131 2 may may AUX crl-24913 131 3 use use VERB crl-24913 131 4 a a DET crl-24913 131 5 more more ADV crl-24913 131 6 targeted targeted ADJ crl-24913 131 7 and and CCONJ crl-24913 131 8 personalized personalize VERB crl-24913 131 9 approach approach NOUN crl-24913 131 10 that that PRON crl-24913 131 11 could could AUX crl-24913 131 12 prevent prevent VERB crl-24913 131 13 reputational reputational ADJ crl-24913 131 14 harm harm NOUN crl-24913 131 15 , , PUNCT crl-24913 131 16 while while SCONJ crl-24913 131 17 the the DET crl-24913 131 18 authority authority NOUN crl-24913 131 19 of of ADP crl-24913 131 20 administration administration NOUN crl-24913 131 21 can can AUX crl-24913 131 22 provide provide VERB crl-24913 131 23 the the DET crl-24913 131 24 sense sense NOUN crl-24913 131 25 that that SCONJ crl-24913 131 26 the the DET crl-24913 131 27 situation situation NOUN crl-24913 131 28 is be AUX crl-24913 131 29 under under ADP crl-24913 131 30 control control NOUN crl-24913 131 31 . . PUNCT crl-24913 132 1 however however ADV crl-24913 132 2 , , PUNCT crl-24913 132 3 given give VERB crl-24913 132 4 that that SCONJ crl-24913 132 5 respondents respondent NOUN crl-24913 132 6 also also ADV crl-24913 132 7 frequently frequently ADV crl-24913 132 8 selected select VERB crl-24913 132 9 other other ADJ crl-24913 132 10 departments department NOUN crl-24913 132 11 to to PART crl-24913 132 12 share share VERB crl-24913 132 13 this this DET crl-24913 132 14 news news NOUN crl-24913 132 15 , , PUNCT crl-24913 132 16 this this PRON crl-24913 132 17 reiterates reiterate VERB crl-24913 132 18 the the DET crl-24913 132 19 importance importance NOUN crl-24913 132 20 of of ADP crl-24913 132 21 using use VERB crl-24913 132 22 consistent consistent ADJ crl-24913 132 23 messaging messaging NOUN crl-24913 132 24 in in ADP crl-24913 132 25 one one NUM crl-24913 132 26 voice voice NOUN crl-24913 132 27 for for ADP crl-24913 132 28 dissemination dissemination NOUN crl-24913 132 29 to to ADP crl-24913 132 30 stakeholders.63 stakeholders.63 NUM crl-24913 132 31 when when SCONJ crl-24913 132 32 was be AUX crl-24913 132 33 bad bad ADJ crl-24913 132 34 news news NOUN crl-24913 132 35 communicated communicate VERB crl-24913 132 36 ? ? PUNCT crl-24913 133 1 the the DET crl-24913 133 2 trends trend NOUN crl-24913 133 3 in in ADP crl-24913 133 4 the the DET crl-24913 133 5 data datum NOUN crl-24913 133 6 regarding regard VERB crl-24913 133 7 when when SCONJ crl-24913 133 8 bad bad ADJ crl-24913 133 9 news news NOUN crl-24913 133 10 is be AUX crl-24913 133 11 communicated communicate VERB crl-24913 133 12 indicated indicate VERB crl-24913 133 13 that that SCONJ crl-24913 133 14 libraries library NOUN crl-24913 133 15 communicated communicate VERB crl-24913 133 16 unintentional unintentional ADJ crl-24913 133 17 or or CCONJ crl-24913 133 18 minor minor ADJ crl-24913 133 19 crises crisis NOUN crl-24913 133 20 more more ADV crl-24913 133 21 quickly quickly ADV crl-24913 133 22 . . PUNCT crl-24913 134 1 the the DET crl-24913 134 2 majority majority NOUN crl-24913 134 3 of of ADP crl-24913 134 4 respondents respondent NOUN crl-24913 134 5 indicated indicate VERB crl-24913 134 6 that that SCONJ crl-24913 134 7 they they PRON crl-24913 134 8 communicated communicate VERB crl-24913 134 9 access access NOUN crl-24913 134 10 issues issue NOUN crl-24913 134 11 immediately immediately ADV crl-24913 134 12 . . PUNCT crl-24913 135 1 crises crisis NOUN crl-24913 135 2 such such ADJ crl-24913 135 3 as as ADP crl-24913 135 4 journal journal NOUN crl-24913 135 5 or or CCONJ crl-24913 135 6 database database NOUN crl-24913 135 7 cancellations cancellation NOUN crl-24913 135 8 are be AUX crl-24913 135 9 typically typically ADV crl-24913 135 10 emerging emerge VERB crl-24913 135 11 and and CCONJ crl-24913 135 12 involve involve VERB crl-24913 135 13 a a DET crl-24913 135 14 slower slow ADJ crl-24913 135 15 decision decision NOUN crl-24913 135 16 process process NOUN crl-24913 135 17 . . PUNCT crl-24913 136 1 this this DET crl-24913 136 2 crisis crisis NOUN crl-24913 136 3 was be AUX crl-24913 136 4 unsurprisingly unsurprisingly ADV crl-24913 136 5 communicated communicate VERB crl-24913 136 6 later later ADV crl-24913 136 7 ; ; PUNCT crl-24913 136 8 most most ADJ crl-24913 136 9 respondents respondent NOUN crl-24913 136 10 indicated indicate VERB crl-24913 136 11 that that SCONJ crl-24913 136 12 they they PRON crl-24913 136 13 communicated communicate VERB crl-24913 136 14 the the DET crl-24913 136 15 bad bad ADJ crl-24913 136 16 news news NOUN crl-24913 136 17 to to ADP crl-24913 136 18 their their PRON crl-24913 136 19 stakeholders stakeholder NOUN crl-24913 136 20 once once SCONJ crl-24913 136 21 a a DET crl-24913 136 22 plan plan NOUN crl-24913 136 23 was be AUX crl-24913 136 24 in in ADP crl-24913 136 25 place place NOUN crl-24913 136 26 and/or and/or CCONJ crl-24913 136 27 staff staff NOUN crl-24913 136 28 had have AUX crl-24913 136 29 been be AUX crl-24913 136 30 alerted alert VERB crl-24913 136 31 . . PUNCT crl-24913 137 1 the the DET crl-24913 137 2 option option NOUN crl-24913 137 3 of of ADP crl-24913 137 4 only only ADJ crl-24913 137 5 communicating communicating NOUN crl-24913 137 6 when when SCONJ crl-24913 137 7 asked ask VERB crl-24913 137 8 by by ADP crl-24913 137 9 stakeholders stakeholder NOUN crl-24913 137 10 was be AUX crl-24913 137 11 also also ADV crl-24913 137 12 more more ADV crl-24913 137 13 frequently frequently ADV crl-24913 137 14 selected select VERB crl-24913 137 15 for for ADP crl-24913 137 16 journal journal NOUN crl-24913 137 17 or or CCONJ crl-24913 137 18 database database NOUN crl-24913 137 19 cancellations cancellation NOUN crl-24913 137 20 than than ADP crl-24913 137 21 for for ADP crl-24913 137 22 other other ADJ crl-24913 137 23 crises crisis NOUN crl-24913 137 24 . . PUNCT crl-24913 138 1 the the DET crl-24913 138 2 results result NOUN crl-24913 138 3 show show VERB crl-24913 138 4 a a DET crl-24913 138 5 more more ADV crl-24913 138 6 hesitant hesitant ADJ crl-24913 138 7 approach approach NOUN crl-24913 138 8 to to ADP crl-24913 138 9 communication communication NOUN crl-24913 138 10 in in ADP crl-24913 138 11 these these DET crl-24913 138 12 instances instance NOUN crl-24913 138 13 , , PUNCT crl-24913 138 14 likely likely ADV crl-24913 138 15 because because SCONJ crl-24913 138 16 cancellations cancellation NOUN crl-24913 138 17 present present ADJ crl-24913 138 18 risks risk NOUN crl-24913 138 19 for for ADP crl-24913 138 20 reputational reputational ADJ crl-24913 138 21 harm harm NOUN crl-24913 138 22 . . PUNCT crl-24913 139 1 however however ADV crl-24913 139 2 , , PUNCT crl-24913 139 3 best good ADJ crl-24913 139 4 practices practice NOUN crl-24913 139 5 indicate indicate VERB crl-24913 139 6 that that SCONJ crl-24913 139 7 transparency transparency NOUN crl-24913 139 8 in in ADP crl-24913 139 9 these these DET crl-24913 139 10 situations situation NOUN crl-24913 139 11 could could AUX crl-24913 139 12 foster foster VERB crl-24913 139 13 trust trust NOUN crl-24913 139 14 and and CCONJ crl-24913 139 15 reduce reduce VERB crl-24913 139 16 the the DET crl-24913 139 17 risk risk NOUN crl-24913 139 18 of of ADP crl-24913 139 19 reputational reputational ADJ crl-24913 139 20 harm.64 harm.64 NOUN crl-24913 139 21 the the DET crl-24913 139 22 results result NOUN crl-24913 139 23 for for ADP crl-24913 139 24 the the DET crl-24913 139 25 timing timing NOUN crl-24913 139 26 of of ADP crl-24913 139 27 health health NOUN crl-24913 139 28 and and CCONJ crl-24913 139 29 safety safety NOUN crl-24913 139 30 emergency emergency NOUN crl-24913 139 31 communication communication NOUN crl-24913 139 32 were be AUX crl-24913 139 33 more more ADV crl-24913 139 34 varied varied ADJ crl-24913 139 35 . . PUNCT crl-24913 140 1 despite despite SCONJ crl-24913 140 2 potential potential ADJ crl-24913 140 3 safety safety NOUN crl-24913 140 4 concerns concern NOUN crl-24913 140 5 , , PUNCT crl-24913 140 6 many many ADJ crl-24913 140 7 respondents respondent NOUN crl-24913 140 8 indicated indicate VERB crl-24913 140 9 that that SCONJ crl-24913 140 10 they they PRON crl-24913 140 11 waited wait VERB crl-24913 140 12 to to PART crl-24913 140 13 communicate communicate VERB crl-24913 140 14 , , PUNCT crl-24913 140 15 either either CCONJ crl-24913 140 16 after after ADP crl-24913 140 17 communicating communicate VERB crl-24913 140 18 internally internally ADV crl-24913 140 19 , , PUNCT crl-24913 140 20 once once ADV crl-24913 140 21 a a DET crl-24913 140 22 plan plan NOUN crl-24913 140 23 was be AUX crl-24913 140 24 in in ADP crl-24913 140 25 place place NOUN crl-24913 140 26 or or CCONJ crl-24913 140 27 after after SCONJ crl-24913 140 28 the the DET crl-24913 140 29 university university NOUN crl-24913 140 30 approved approve VERB crl-24913 140 31 the the DET crl-24913 140 32 message message NOUN crl-24913 140 33 . . PUNCT crl-24913 141 1 however however ADV crl-24913 141 2 , , PUNCT crl-24913 141 3 this this PRON crl-24913 141 4 is be AUX crl-24913 141 5 likely likely ADJ crl-24913 141 6 due due ADJ crl-24913 141 7 to to ADP crl-24913 141 8 the the DET crl-24913 141 9 range range NOUN crl-24913 141 10 of of ADP crl-24913 141 11 severity severity NOUN crl-24913 141 12 for for ADP crl-24913 141 13 emergencies emergency NOUN crl-24913 141 14 a a DET crl-24913 141 15 library library NOUN crl-24913 141 16 may may AUX crl-24913 141 17 encounter encounter VERB crl-24913 141 18 ; ; PUNCT crl-24913 141 19 all all PRON crl-24913 141 20 of of ADP crl-24913 141 21 the the DET crl-24913 141 22 respondents respondent NOUN crl-24913 141 23 who who PRON crl-24913 141 24 chose choose VERB crl-24913 141 25 “ " PUNCT crl-24913 141 26 other other ADJ crl-24913 141 27 ” " PUNCT crl-24913 141 28 indicated indicate VERB crl-24913 141 29 that that SCONJ crl-24913 141 30 the the DET crl-24913 141 31 timing timing NOUN crl-24913 141 32 would would AUX crl-24913 141 33 depend depend VERB crl-24913 141 34 on on ADP crl-24913 141 35 the the DET crl-24913 141 36 immediacy immediacy NOUN crl-24913 141 37 of of ADP crl-24913 141 38 the the DET crl-24913 141 39 emergency emergency NOUN crl-24913 141 40 . . PUNCT crl-24913 142 1 these these DET crl-24913 142 2 results result NOUN crl-24913 142 3 reflect reflect VERB crl-24913 142 4 baker baker NOUN crl-24913 142 5 and and CCONJ crl-24913 142 6 hernandez hernandez PROPN crl-24913 142 7 ’s ’s PART crl-24913 142 8 assertion assertion PROPN crl-24913 142 9 that that SCONJ crl-24913 142 10 , , PUNCT crl-24913 142 11 while while SCONJ crl-24913 142 12 quick quick ADJ crl-24913 142 13 response response NOUN crl-24913 142 14 times time NOUN crl-24913 142 15 are be AUX crl-24913 142 16 preferable preferable ADJ crl-24913 142 17 , , PUNCT crl-24913 142 18 waiting wait VERB crl-24913 142 19 to to PART crl-24913 142 20 disclose disclose VERB crl-24913 142 21 bad bad ADJ crl-24913 142 22 news news NOUN crl-24913 142 23 until until SCONJ crl-24913 142 24 more more ADJ crl-24913 142 25 information information NOUN crl-24913 142 26 can can AUX crl-24913 142 27 be be AUX crl-24913 142 28 gathered gather VERB crl-24913 142 29 should should AUX crl-24913 142 30 be be AUX crl-24913 142 31 considered consider VERB crl-24913 142 32 when when SCONJ crl-24913 142 33 negative negative ADJ crl-24913 142 34 outcomes outcome NOUN crl-24913 142 35 for for ADP crl-24913 142 36 stakeholders stakeholder NOUN crl-24913 142 37 are be AUX crl-24913 142 38 still still ADV crl-24913 142 39 uncertain.65 uncertain.65 ADJ crl-24913 142 40 some some DET crl-24913 142 41 respondents respondent NOUN crl-24913 142 42 waited wait VERB crl-24913 142 43 for for ADP crl-24913 142 44 university university NOUN crl-24913 142 45 approval approval NOUN crl-24913 142 46 before before ADP crl-24913 142 47 communicating communicate VERB crl-24913 142 48 both both CCONJ crl-24913 142 49 health health NOUN crl-24913 142 50 and and CCONJ crl-24913 142 51 safety safety NOUN crl-24913 142 52 emergencies emergency NOUN crl-24913 142 53 and and CCONJ crl-24913 142 54 journal journal NOUN crl-24913 142 55 or or CCONJ crl-24913 142 56 database database NOUN crl-24913 142 57 cancellations cancellation NOUN crl-24913 142 58 , , PUNCT crl-24913 142 59 but but CCONJ crl-24913 142 60 no no DET crl-24913 142 61 respondents respondent NOUN crl-24913 142 62 chose choose VERB crl-24913 142 63 this this DET crl-24913 142 64 option option NOUN crl-24913 142 65 for for ADP crl-24913 142 66 access access NOUN crl-24913 142 67 issues issue NOUN crl-24913 142 68 . . PUNCT crl-24913 143 1 this this PRON crl-24913 143 2 may may AUX crl-24913 143 3 reflect reflect VERB crl-24913 143 4 borgerding borgerde VERB crl-24913 143 5 ’s ’s PART crl-24913 143 6 impact impact NOUN crl-24913 143 7 levels level NOUN crl-24913 143 8 , , PUNCT crl-24913 143 9 with with ADP crl-24913 143 10 health health NOUN crl-24913 143 11 and and CCONJ crl-24913 143 12 safety safety NOUN crl-24913 143 13 emergencies emergency NOUN crl-24913 143 14 ( ( PUNCT crl-24913 143 15 major major ADJ crl-24913 143 16 ) ) PUNCT crl-24913 143 17 and and CCONJ crl-24913 143 18 journal journal NOUN crl-24913 143 19 or or CCONJ crl-24913 143 20 database database NOUN crl-24913 143 21 cancellations cancellation NOUN crl-24913 143 22 ( ( PUNCT crl-24913 143 23 emerging emerge VERB crl-24913 143 24 ) ) PUNCT crl-24913 143 25 having have VERB crl-24913 143 26 a a DET crl-24913 143 27 more more ADV crl-24913 143 28 significant significant ADJ crl-24913 143 29 impact impact NOUN crl-24913 143 30 and and CCONJ crl-24913 143 31 perceived perceive VERB crl-24913 143 32 severity severity NOUN crl-24913 143 33 than than ADP crl-24913 143 34 access access NOUN crl-24913 143 35 issues issue NOUN crl-24913 143 36 ( ( PUNCT crl-24913 143 37 minor).66 minor).66 PUNCT crl-24913 144 1 what what PRON crl-24913 144 2 communication communication NOUN crl-24913 144 3 methods method NOUN crl-24913 144 4 were be AUX crl-24913 144 5 used use VERB crl-24913 144 6 ? ? PUNCT crl-24913 145 1 because because SCONJ crl-24913 145 2 respondents respondent NOUN crl-24913 145 3 had have VERB crl-24913 145 4 the the DET crl-24913 145 5 option option NOUN crl-24913 145 6 to to PART crl-24913 145 7 choose choose VERB crl-24913 145 8 multiple multiple ADJ crl-24913 145 9 modes mode NOUN crl-24913 145 10 of of ADP crl-24913 145 11 communication communication NOUN crl-24913 145 12 , , PUNCT crl-24913 145 13 responses response NOUN crl-24913 145 14 varied vary VERB crl-24913 145 15 widely widely ADV crl-24913 145 16 , , PUNCT crl-24913 145 17 and and CCONJ crl-24913 145 18 respondents respondent NOUN crl-24913 145 19 frequently frequently ADV crl-24913 145 20 employed employ VERB crl-24913 145 21 more more ADJ crl-24913 145 22 than than ADP crl-24913 145 23 one one NUM crl-24913 145 24 channel channel NOUN crl-24913 145 25 of of ADP crl-24913 145 26 communication communication NOUN crl-24913 145 27 . . PUNCT crl-24913 146 1 this this DET crl-24913 146 2 finding finding NOUN crl-24913 146 3 was be AUX crl-24913 146 4 expected expect VERB crl-24913 146 5 , , PUNCT crl-24913 146 6 as as SCONJ crl-24913 146 7 there there PRON crl-24913 146 8 are be VERB crl-24913 146 9 no no DET crl-24913 146 10 best good ADJ crl-24913 146 11 practices practice NOUN crl-24913 146 12 for for ADP crl-24913 146 13 channels channel NOUN crl-24913 146 14 of of ADP crl-24913 146 15 communication communication NOUN crl-24913 146 16 to to PART crl-24913 146 17 use use VERB crl-24913 146 18 when when SCONJ crl-24913 146 19 delivering deliver VERB crl-24913 146 20 bad bad ADJ crl-24913 146 21 news news NOUN crl-24913 146 22 . . PUNCT crl-24913 147 1 as as ADP crl-24913 147 2 academic academic ADJ crl-24913 147 3 libraries library NOUN crl-24913 147 4 ’ ' PUNCT crl-24913 147 5 collections collection NOUN crl-24913 147 6 are be AUX crl-24913 147 7 increasingly increasingly ADV crl-24913 147 8 digital digital ADJ crl-24913 147 9 and and CCONJ crl-24913 147 10 individuals individual NOUN crl-24913 147 11 more more ADV crl-24913 147 12 frequently frequently ADV crl-24913 147 13 seek seek VERB crl-24913 147 14 information information NOUN crl-24913 147 15 online online ADV crl-24913 147 16 , , PUNCT crl-24913 147 17 it it PRON crl-24913 147 18 is be AUX crl-24913 147 19 logical logical ADJ crl-24913 147 20 that that SCONJ crl-24913 147 21 respondents respondent NOUN crl-24913 147 22 most most ADV crl-24913 147 23 frequently frequently ADV crl-24913 147 24 communicated communicate VERB crl-24913 147 25 access access NOUN crl-24913 147 26 issues issue NOUN crl-24913 147 27 through through ADP crl-24913 147 28 library library NOUN crl-24913 147 29 websites website NOUN crl-24913 147 30 and and CCONJ crl-24913 147 31 social social ADJ crl-24913 147 32 media medium NOUN crl-24913 147 33 . . PUNCT crl-24913 148 1 respondents respondent NOUN crl-24913 148 2 used use VERB crl-24913 148 3 broad broad ADV crl-24913 148 4 - - PUNCT crl-24913 148 5 reaching reach VERB crl-24913 148 6 online online ADJ crl-24913 148 7 communication communication NOUN crl-24913 148 8 methods method NOUN crl-24913 148 9 such such ADJ crl-24913 148 10 as as ADP crl-24913 148 11 their their PRON crl-24913 148 12 library library NOUN crl-24913 148 13 ’s ’s PART crl-24913 148 14 website website NOUN crl-24913 148 15 and and CCONJ crl-24913 148 16 social social ADJ crl-24913 148 17 media medium NOUN crl-24913 148 18 for for ADP crl-24913 148 19 health health NOUN crl-24913 148 20 and and CCONJ crl-24913 148 21 safety safety NOUN crl-24913 148 22 emergencies emergency NOUN crl-24913 148 23 , , PUNCT crl-24913 148 24 which which PRON crl-24913 148 25 present present VERB crl-24913 148 26 significant significant ADJ crl-24913 148 27 potential potential NOUN crl-24913 148 28 for for ADP crl-24913 148 29 reputational reputational ADJ crl-24913 148 30 320 320 NUM crl-24913 148 31 college college PROPN crl-24913 148 32 & & CCONJ crl-24913 148 33 research research PROPN crl-24913 148 34 libraries library NOUN crl-24913 148 35 may may AUX crl-24913 148 36 2021 2021 NUM crl-24913 148 37 harm harm NOUN crl-24913 148 38 . . PUNCT crl-24913 149 1 this this PRON crl-24913 149 2 supports support VERB crl-24913 149 3 coombs coomb NOUN crl-24913 149 4 ’ ' PUNCT crl-24913 149 5 argument argument NOUN crl-24913 149 6 that that SCONJ crl-24913 149 7 the the DET crl-24913 149 8 use use NOUN crl-24913 149 9 of of ADP crl-24913 149 10 social social ADJ crl-24913 149 11 media medium NOUN crl-24913 149 12 and and CCONJ crl-24913 149 13 websites website NOUN crl-24913 149 14 can can AUX crl-24913 149 15 allow allow VERB crl-24913 149 16 organizations organization NOUN crl-24913 149 17 to to PART crl-24913 149 18 control control VERB crl-24913 149 19 the the DET crl-24913 149 20 message.67 message.67 NOUN crl-24913 149 21 the the DET crl-24913 149 22 option option NOUN crl-24913 149 23 of of ADP crl-24913 149 24 online online ADJ crl-24913 149 25 communication communication NOUN crl-24913 149 26 through through ADP crl-24913 149 27 university university NOUN crl-24913 149 28 channels channel NOUN crl-24913 149 29 was be AUX crl-24913 149 30 selected select VERB crl-24913 149 31 more more ADV crl-24913 149 32 frequently frequently ADV crl-24913 149 33 for for ADP crl-24913 149 34 health health NOUN crl-24913 149 35 and and CCONJ crl-24913 149 36 safety safety NOUN crl-24913 149 37 emergencies emergency NOUN crl-24913 149 38 than than ADP crl-24913 149 39 the the DET crl-24913 149 40 other other ADJ crl-24913 149 41 crises crisis NOUN crl-24913 149 42 analyzed analyze VERB crl-24913 149 43 in in ADP crl-24913 149 44 this this DET crl-24913 149 45 study study NOUN crl-24913 149 46 , , PUNCT crl-24913 149 47 possibly possibly ADV crl-24913 149 48 because because SCONJ crl-24913 149 49 these these DET crl-24913 149 50 emergencies emergency NOUN crl-24913 149 51 can can AUX crl-24913 149 52 impact impact VERB crl-24913 149 53 the the DET crl-24913 149 54 entire entire ADJ crl-24913 149 55 university university NOUN crl-24913 149 56 community community NOUN crl-24913 149 57 . . PUNCT crl-24913 150 1 most most ADJ crl-24913 150 2 respondents respondent NOUN crl-24913 150 3 who who PRON crl-24913 150 4 selected select VERB crl-24913 150 5 “ " PUNCT crl-24913 150 6 other other ADJ crl-24913 150 7 ” " PUNCT crl-24913 150 8 for for ADP crl-24913 150 9 how how SCONJ crl-24913 150 10 they they PRON crl-24913 150 11 communicated communicate VERB crl-24913 150 12 a a DET crl-24913 150 13 health health NOUN crl-24913 150 14 and and CCONJ crl-24913 150 15 safety safety NOUN crl-24913 150 16 emergency emergency NOUN crl-24913 150 17 stated state VERB crl-24913 150 18 that that SCONJ crl-24913 150 19 the the DET crl-24913 150 20 method method NOUN crl-24913 150 21 would would AUX crl-24913 150 22 depend depend VERB crl-24913 150 23 on on ADP crl-24913 150 24 the the DET crl-24913 150 25 particular particular ADJ crl-24913 150 26 emergency emergency NOUN crl-24913 150 27 at at ADP crl-24913 150 28 hand hand NOUN crl-24913 150 29 . . PUNCT crl-24913 151 1 responses response NOUN crl-24913 151 2 regarding regard VERB crl-24913 151 3 journal journal NOUN crl-24913 151 4 or or CCONJ crl-24913 151 5 database database NOUN crl-24913 151 6 cancellations cancellation NOUN crl-24913 151 7 indicated indicate VERB crl-24913 151 8 a a DET crl-24913 151 9 much much ADV crl-24913 151 10 more more ADV crl-24913 151 11 targeted target VERB crl-24913 151 12 approach approach NOUN crl-24913 151 13 ; ; PUNCT crl-24913 151 14 respondents respondent NOUN crl-24913 151 15 chose choose VERB crl-24913 151 16 emails email NOUN crl-24913 151 17 from from ADP crl-24913 151 18 liaisons liaison NOUN crl-24913 151 19 and and CCONJ crl-24913 151 20 face face NOUN crl-24913 151 21 - - PUNCT crl-24913 151 22 to to ADP crl-24913 151 23 - - PUNCT crl-24913 151 24 face face NOUN crl-24913 151 25 conversations conversation NOUN crl-24913 151 26 at at ADP crl-24913 151 27 faculty faculty NOUN crl-24913 151 28 meetings meeting NOUN crl-24913 151 29 more more ADV crl-24913 151 30 frequently frequently ADV crl-24913 151 31 for for ADP crl-24913 151 32 this this DET crl-24913 151 33 crisis crisis NOUN crl-24913 151 34 than than ADP crl-24913 151 35 for for ADP crl-24913 151 36 others other NOUN crl-24913 151 37 . . PUNCT crl-24913 152 1 these these DET crl-24913 152 2 findings finding NOUN crl-24913 152 3 reflect reflect VERB crl-24913 152 4 best good ADJ crl-24913 152 5 practices practice NOUN crl-24913 152 6 from from ADP crl-24913 152 7 thenell thenell PROPN crl-24913 152 8 and and CCONJ crl-24913 152 9 garczynski garczynski PROPN crl-24913 152 10 , , PUNCT crl-24913 152 11 who who PRON crl-24913 152 12 suggest suggest VERB crl-24913 152 13 that that SCONJ crl-24913 152 14 opportunities opportunity NOUN crl-24913 152 15 for for ADP crl-24913 152 16 two two NUM crl-24913 152 17 - - PUNCT crl-24913 152 18 way way NOUN crl-24913 152 19 discussion discussion NOUN crl-24913 152 20 and and CCONJ crl-24913 152 21 reassurance reassurance NOUN crl-24913 152 22 are be AUX crl-24913 152 23 effective effective ADJ crl-24913 152 24 in in ADP crl-24913 152 25 preserving preserve VERB crl-24913 152 26 reputation reputation NOUN crl-24913 152 27 and and CCONJ crl-24913 152 28 communicating communicate VERB crl-24913 152 29 value.68 value.68 NOUN crl-24913 152 30 limitations limitation NOUN crl-24913 152 31 this this DET crl-24913 152 32 study study NOUN crl-24913 152 33 has have VERB crl-24913 152 34 potential potential ADJ crl-24913 152 35 limitations limitation NOUN crl-24913 152 36 . . PUNCT crl-24913 153 1 the the DET crl-24913 153 2 authors author NOUN crl-24913 153 3 chose choose VERB crl-24913 153 4 arl arl PROPN crl-24913 153 5 institutions institution NOUN crl-24913 153 6 to to PART crl-24913 153 7 represent represent VERB crl-24913 153 8 the the DET crl-24913 153 9 communication communication NOUN crl-24913 153 10 practices practice NOUN crl-24913 153 11 of of ADP crl-24913 153 12 medium medium NOUN crl-24913 153 13 - - PUNCT crl-24913 153 14 to to ADP crl-24913 153 15 - - PUNCT crl-24913 153 16 large large ADJ crl-24913 153 17 research research NOUN crl-24913 153 18 libraries library NOUN crl-24913 153 19 , , PUNCT crl-24913 153 20 so so CCONJ crl-24913 153 21 the the DET crl-24913 153 22 findings finding NOUN crl-24913 153 23 do do AUX crl-24913 153 24 not not PART crl-24913 153 25 represent represent VERB crl-24913 153 26 all all DET crl-24913 153 27 academic academic ADJ crl-24913 153 28 libraries library NOUN crl-24913 153 29 , , PUNCT crl-24913 153 30 where where SCONJ crl-24913 153 31 staff staff NOUN crl-24913 153 32 size size NOUN crl-24913 153 33 , , PUNCT crl-24913 153 34 institutional institutional ADJ crl-24913 153 35 organization organization NOUN crl-24913 153 36 , , PUNCT crl-24913 153 37 and and CCONJ crl-24913 153 38 priorities priority NOUN crl-24913 153 39 may may AUX crl-24913 153 40 differ differ VERB crl-24913 153 41 from from ADP crl-24913 153 42 the the DET crl-24913 153 43 current current ADJ crl-24913 153 44 sample sample NOUN crl-24913 153 45 . . PUNCT crl-24913 154 1 in in ADP crl-24913 154 2 addition addition NOUN crl-24913 154 3 , , PUNCT crl-24913 154 4 the the DET crl-24913 154 5 usable usable ADJ crl-24913 154 6 response response NOUN crl-24913 154 7 rate rate NOUN crl-24913 154 8 ( ( PUNCT crl-24913 154 9 31 31 NUM crl-24913 154 10 percent percent NOUN crl-24913 154 11 of of ADP crl-24913 154 12 arl arl PROPN crl-24913 154 13 libraries library NOUN crl-24913 154 14 ) ) PUNCT crl-24913 154 15 should should AUX crl-24913 154 16 be be AUX crl-24913 154 17 noted note VERB crl-24913 154 18 as as ADP crl-24913 154 19 representative representative NOUN crl-24913 154 20 but but CCONJ crl-24913 154 21 not not PART crl-24913 154 22 comprehensive comprehensive ADJ crl-24913 154 23 of of ADP crl-24913 154 24 all all DET crl-24913 154 25 arl arl NOUN crl-24913 154 26 libraries library NOUN crl-24913 154 27 . . PUNCT crl-24913 155 1 the the DET crl-24913 155 2 authors author NOUN crl-24913 155 3 determined determine VERB crl-24913 155 4 the the DET crl-24913 155 5 usable usable ADJ crl-24913 155 6 response response NOUN crl-24913 155 7 rate rate NOUN crl-24913 155 8 as as ADP crl-24913 155 9 unique unique ADJ crl-24913 155 10 participants participant NOUN crl-24913 155 11 who who PRON crl-24913 155 12 completed complete VERB crl-24913 155 13 more more ADJ crl-24913 155 14 than than ADP crl-24913 155 15 50 50 NUM crl-24913 155 16 percent percent NOUN crl-24913 155 17 of of ADP crl-24913 155 18 the the DET crl-24913 155 19 survey survey NOUN crl-24913 155 20 ; ; PUNCT crl-24913 155 21 this this PRON crl-24913 155 22 is be AUX crl-24913 155 23 reflected reflect VERB crl-24913 155 24 in in ADP crl-24913 155 25 the the DET crl-24913 155 26 lower low ADJ crl-24913 155 27 response response NOUN crl-24913 155 28 rate rate NOUN crl-24913 155 29 to to ADP crl-24913 155 30 questions question NOUN crl-24913 155 31 that that PRON crl-24913 155 32 appeared appear VERB crl-24913 155 33 later later ADV crl-24913 155 34 in in ADP crl-24913 155 35 the the DET crl-24913 155 36 survey survey NOUN crl-24913 155 37 . . PUNCT crl-24913 156 1 the the DET crl-24913 156 2 authors author NOUN crl-24913 156 3 selected select VERB crl-24913 156 4 participants participant NOUN crl-24913 156 5 based base VERB crl-24913 156 6 on on ADP crl-24913 156 7 their their PRON crl-24913 156 8 job job NOUN crl-24913 156 9 titles title NOUN crl-24913 156 10 , , PUNCT crl-24913 156 11 so so SCONJ crl-24913 156 12 the the DET crl-24913 156 13 respondents respondent NOUN crl-24913 156 14 ’ ’ PART crl-24913 156 15 positions position NOUN crl-24913 156 16 may may AUX crl-24913 156 17 also also ADV crl-24913 156 18 have have AUX crl-24913 156 19 influenced influence VERB crl-24913 156 20 their their PRON crl-24913 156 21 responses response NOUN crl-24913 156 22 . . PUNCT crl-24913 157 1 furthermore furthermore ADV crl-24913 157 2 , , PUNCT crl-24913 157 3 the the DET crl-24913 157 4 methods method NOUN crl-24913 157 5 used use VERB crl-24913 157 6 relied rely VERB crl-24913 157 7 on on ADP crl-24913 157 8 the the DET crl-24913 157 9 authors author NOUN crl-24913 157 10 ’ ’ PART crl-24913 157 11 inclusion inclusion NOUN crl-24913 157 12 of of ADP crl-24913 157 13 as as ADV crl-24913 157 14 many many ADJ crl-24913 157 15 options option NOUN crl-24913 157 16 as as ADP crl-24913 157 17 possible possible ADJ crl-24913 157 18 in in ADP crl-24913 157 19 the the DET crl-24913 157 20 clearest clear ADJ crl-24913 157 21 language language NOUN crl-24913 157 22 , , PUNCT crl-24913 157 23 so so SCONJ crl-24913 157 24 crisis crisis NOUN crl-24913 157 25 types type NOUN crl-24913 157 26 on on ADP crl-24913 157 27 which which PRON crl-24913 157 28 participants participant NOUN crl-24913 157 29 were be AUX crl-24913 157 30 surveyed survey VERB crl-24913 157 31 were be AUX crl-24913 157 32 not not PART crl-24913 157 33 comprehensive comprehensive ADJ crl-24913 157 34 . . PUNCT crl-24913 158 1 to to PART crl-24913 158 2 mitigate mitigate VERB crl-24913 158 3 this this PRON crl-24913 158 4 , , PUNCT crl-24913 158 5 the the DET crl-24913 158 6 authors author NOUN crl-24913 158 7 included include VERB crl-24913 158 8 an an DET crl-24913 158 9 “ " PUNCT crl-24913 158 10 other other ADJ crl-24913 158 11 ” " PUNCT crl-24913 158 12 option option NOUN crl-24913 158 13 for for ADP crl-24913 158 14 most most ADJ crl-24913 158 15 questions question NOUN crl-24913 158 16 . . PUNCT crl-24913 159 1 some some DET crl-24913 159 2 respondents respondent NOUN crl-24913 159 3 contacted contact VERB crl-24913 159 4 the the DET crl-24913 159 5 authors author NOUN crl-24913 159 6 to to PART crl-24913 159 7 indicate indicate VERB crl-24913 159 8 that that SCONJ crl-24913 159 9 they they PRON crl-24913 159 10 would would AUX crl-24913 159 11 have have AUX crl-24913 159 12 appreciated appreciate VERB crl-24913 159 13 a a DET crl-24913 159 14 feature feature NOUN crl-24913 159 15 to to PART crl-24913 159 16 provide provide VERB crl-24913 159 17 explanations explanation NOUN crl-24913 159 18 for for ADP crl-24913 159 19 their their PRON crl-24913 159 20 answers answer NOUN crl-24913 159 21 or or CCONJ crl-24913 159 22 an an DET crl-24913 159 23 option option NOUN crl-24913 159 24 to to PART crl-24913 159 25 select select VERB crl-24913 159 26 that that SCONJ crl-24913 159 27 their their PRON crl-24913 159 28 answers answer NOUN crl-24913 159 29 might might AUX crl-24913 159 30 vary vary VERB crl-24913 159 31 with with ADP crl-24913 159 32 specific specific ADJ crl-24913 159 33 situations situation NOUN crl-24913 159 34 . . PUNCT crl-24913 160 1 future future ADJ crl-24913 160 2 research research NOUN crl-24913 160 3 may may AUX crl-24913 160 4 include include VERB crl-24913 160 5 a a DET crl-24913 160 6 wider wide ADJ crl-24913 160 7 sample sample NOUN crl-24913 160 8 of of ADP crl-24913 160 9 academic academic ADJ crl-24913 160 10 libraries library NOUN crl-24913 160 11 and and CCONJ crl-24913 160 12 consider consider VERB crl-24913 160 13 these these DET crl-24913 160 14 nuances nuance NOUN crl-24913 160 15 in in ADP crl-24913 160 16 the the DET crl-24913 160 17 development development NOUN crl-24913 160 18 of of ADP crl-24913 160 19 their their PRON crl-24913 160 20 methods method NOUN crl-24913 160 21 and and CCONJ crl-24913 160 22 instruments instrument NOUN crl-24913 160 23 . . PUNCT crl-24913 161 1 conclusion conclusion NOUN crl-24913 161 2 while while SCONJ crl-24913 161 3 previous previous ADJ crl-24913 161 4 studies study NOUN crl-24913 161 5 have have AUX crl-24913 161 6 explored explore VERB crl-24913 161 7 the the DET crl-24913 161 8 existence existence NOUN crl-24913 161 9 of of ADP crl-24913 161 10 crisis crisis NOUN crl-24913 161 11 communication communication NOUN crl-24913 161 12 plans plan NOUN crl-24913 161 13 in in ADP crl-24913 161 14 academic academic ADJ crl-24913 161 15 libraries library NOUN crl-24913 161 16 and and CCONJ crl-24913 161 17 who who PRON crl-24913 161 18 is be AUX crl-24913 161 19 responsible responsible ADJ crl-24913 161 20 for for ADP crl-24913 161 21 general general ADJ crl-24913 161 22 communication communication NOUN crl-24913 161 23 , , PUNCT crl-24913 161 24 this this DET crl-24913 161 25 study study NOUN crl-24913 161 26 analyzed analyze VERB crl-24913 161 27 academic academic ADJ crl-24913 161 28 libraries library NOUN crl-24913 161 29 ’ ' PUNCT crl-24913 161 30 specific specific ADJ crl-24913 161 31 crisis crisis NOUN crl-24913 161 32 communication communication NOUN crl-24913 161 33 methods method NOUN crl-24913 161 34 and and CCONJ crl-24913 161 35 how how SCONJ crl-24913 161 36 they they PRON crl-24913 161 37 might might AUX crl-24913 161 38 vary vary VERB crl-24913 161 39 depending depend VERB crl-24913 161 40 on on ADP crl-24913 161 41 the the DET crl-24913 161 42 crisis crisis NOUN crl-24913 161 43 . . PUNCT crl-24913 162 1 the the DET crl-24913 162 2 results result NOUN crl-24913 162 3 indicate indicate VERB crl-24913 162 4 that that SCONJ crl-24913 162 5 the the DET crl-24913 162 6 communication communication NOUN crl-24913 162 7 strategies strategy NOUN crl-24913 162 8 used use VERB crl-24913 162 9 by by ADP crl-24913 162 10 academic academic ADJ crl-24913 162 11 libraries library NOUN crl-24913 162 12 when when SCONJ crl-24913 162 13 faced face VERB crl-24913 162 14 with with ADP crl-24913 162 15 a a DET crl-24913 162 16 crisis crisis NOUN crl-24913 162 17 varied vary VERB crl-24913 162 18 significantly significantly ADV crl-24913 162 19 based base VERB crl-24913 162 20 on on ADP crl-24913 162 21 the the DET crl-24913 162 22 impact impact NOUN crl-24913 162 23 level level NOUN crl-24913 162 24 of of ADP crl-24913 162 25 the the DET crl-24913 162 26 crisis crisis NOUN crl-24913 162 27 . . PUNCT crl-24913 163 1 in in ADP crl-24913 163 2 addition addition NOUN crl-24913 163 3 , , PUNCT crl-24913 163 4 there there PRON crl-24913 163 5 were be VERB crl-24913 163 6 a a DET crl-24913 163 7 sizable sizable ADJ crl-24913 163 8 number number NOUN crl-24913 163 9 of of ADP crl-24913 163 10 write write NOUN crl-24913 163 11 - - PUNCT crl-24913 163 12 in in ADP crl-24913 163 13 responses response NOUN crl-24913 163 14 indicating indicate VERB crl-24913 163 15 that that SCONJ crl-24913 163 16 their their PRON crl-24913 163 17 methods method NOUN crl-24913 163 18 would would AUX crl-24913 163 19 vary vary VERB crl-24913 163 20 even even ADV crl-24913 163 21 within within ADP crl-24913 163 22 a a DET crl-24913 163 23 crisis crisis NOUN crl-24913 163 24 type type NOUN crl-24913 163 25 , , PUNCT crl-24913 163 26 based base VERB crl-24913 163 27 on on ADP crl-24913 163 28 the the DET crl-24913 163 29 individual individual ADJ crl-24913 163 30 crisis crisis NOUN crl-24913 163 31 . . PUNCT crl-24913 164 1 these these DET crl-24913 164 2 findings finding NOUN crl-24913 164 3 demonstrate demonstrate VERB crl-24913 164 4 that that SCONJ crl-24913 164 5 some some DET crl-24913 164 6 libraries library NOUN crl-24913 164 7 are be AUX crl-24913 164 8 disregarding disregard VERB crl-24913 164 9 best good ADJ crl-24913 164 10 practices practice NOUN crl-24913 164 11 . . PUNCT crl-24913 165 1 additionally additionally ADV crl-24913 165 2 , , PUNCT crl-24913 165 3 best good ADJ crl-24913 165 4 practices practice NOUN crl-24913 165 5 have have VERB crl-24913 165 6 yet yet ADV crl-24913 165 7 to to PART crl-24913 165 8 be be AUX crl-24913 165 9 established establish VERB crl-24913 165 10 for for SCONJ crl-24913 165 11 the the DET crl-24913 165 12 specific specific ADJ crl-24913 165 13 communication communication NOUN crl-24913 165 14 channels channel NOUN crl-24913 165 15 to to PART crl-24913 165 16 use use VERB crl-24913 165 17 when when SCONJ crl-24913 165 18 faced face VERB crl-24913 165 19 with with ADP crl-24913 165 20 varying vary VERB crl-24913 165 21 crises crisis NOUN crl-24913 165 22 , , PUNCT crl-24913 165 23 and and CCONJ crl-24913 165 24 there there PRON crl-24913 165 25 are be VERB crl-24913 165 26 few few ADJ crl-24913 165 27 best good ADJ crl-24913 165 28 practices practice NOUN crl-24913 165 29 for for ADP crl-24913 165 30 crisis crisis NOUN crl-24913 165 31 communication communication NOUN crl-24913 165 32 specific specific ADJ crl-24913 165 33 to to ADP crl-24913 165 34 academic academic ADJ crl-24913 165 35 libraries library NOUN crl-24913 165 36 . . PUNCT crl-24913 166 1 this this PRON crl-24913 166 2 further far ADV crl-24913 166 3 emphasizes emphasize VERB crl-24913 166 4 the the DET crl-24913 166 5 need need NOUN crl-24913 166 6 for for ADP crl-24913 166 7 developing develop VERB crl-24913 166 8 comprehensive comprehensive ADJ crl-24913 166 9 crisis crisis NOUN crl-24913 166 10 communication communication NOUN crl-24913 166 11 plans plan NOUN crl-24913 166 12 that that PRON crl-24913 166 13 include include VERB crl-24913 166 14 broad broad ADJ crl-24913 166 15 steps step NOUN crl-24913 166 16 such such ADJ crl-24913 166 17 as as ADP crl-24913 166 18 vulnerability vulnerability NOUN crl-24913 166 19 audits audits NOUN crl-24913 166 20 and and CCONJ crl-24913 166 21 establishing establish VERB crl-24913 166 22 a a DET crl-24913 166 23 crisis crisis NOUN crl-24913 166 24 communication communication NOUN crl-24913 166 25 team team NOUN crl-24913 166 26 . . PUNCT crl-24913 167 1 libraries library NOUN crl-24913 167 2 should should AUX crl-24913 167 3 also also ADV crl-24913 167 4 develop develop VERB crl-24913 167 5 targeted targeted ADJ crl-24913 167 6 plans plan NOUN crl-24913 167 7 for for ADP crl-24913 167 8 individual individual ADJ crl-24913 167 9 crises crisis NOUN crl-24913 167 10 that that PRON crl-24913 167 11 may may AUX crl-24913 167 12 require require VERB crl-24913 167 13 different different ADJ crl-24913 167 14 spokespeople spokespeople NOUN crl-24913 167 15 , , PUNCT crl-24913 167 16 communication communication NOUN crl-24913 167 17 channels channel NOUN crl-24913 167 18 , , PUNCT crl-24913 167 19 or or CCONJ crl-24913 167 20 timing time VERB crl-24913 167 21 considerations consideration NOUN crl-24913 167 22 . . PUNCT crl-24913 168 1 delivering deliver VERB crl-24913 168 2 bad bad ADJ crl-24913 168 3 news news NOUN crl-24913 168 4 321 321 NUM crl-24913 168 5 furthermore furthermore ADV crl-24913 168 6 , , PUNCT crl-24913 168 7 the the DET crl-24913 168 8 findings finding NOUN crl-24913 168 9 indicate indicate VERB crl-24913 168 10 some some DET crl-24913 168 11 hesitancy hesitancy NOUN crl-24913 168 12 or or CCONJ crl-24913 168 13 reluctance reluctance NOUN crl-24913 168 14 to to PART crl-24913 168 15 communicate communicate VERB crl-24913 168 16 bad bad ADJ crl-24913 168 17 news news NOUN crl-24913 168 18 , , PUNCT crl-24913 168 19 especially especially ADV crl-24913 168 20 for for ADP crl-24913 168 21 those those DET crl-24913 168 22 crises crisis NOUN crl-24913 168 23 that that PRON crl-24913 168 24 may may AUX crl-24913 168 25 present present VERB crl-24913 168 26 a a DET crl-24913 168 27 more more ADV crl-24913 168 28 significant significant ADJ crl-24913 168 29 negative negative ADJ crl-24913 168 30 impact impact NOUN crl-24913 168 31 on on ADP crl-24913 168 32 a a DET crl-24913 168 33 library library NOUN crl-24913 168 34 ’s ’s PART crl-24913 168 35 reputation reputation NOUN crl-24913 168 36 . . PUNCT crl-24913 169 1 best good ADJ crl-24913 169 2 practices practice NOUN crl-24913 169 3 indicate indicate VERB crl-24913 169 4 that that SCONJ crl-24913 169 5 a a DET crl-24913 169 6 careful careful ADJ crl-24913 169 7 balance balance NOUN crl-24913 169 8 of of ADP crl-24913 169 9 timing timing NOUN crl-24913 169 10 and and CCONJ crl-24913 169 11 informationgathering informationgathering NOUN crl-24913 169 12 in in ADP crl-24913 169 13 the the DET crl-24913 169 14 communication communication NOUN crl-24913 169 15 of of ADP crl-24913 169 16 bad bad ADJ crl-24913 169 17 news news NOUN crl-24913 169 18 is be AUX crl-24913 169 19 vital vital ADJ crl-24913 169 20 , , PUNCT crl-24913 169 21 but but CCONJ crl-24913 169 22 libraries library NOUN crl-24913 169 23 should should AUX crl-24913 169 24 still still ADV crl-24913 169 25 communicate communicate VERB crl-24913 169 26 about about ADP crl-24913 169 27 these these DET crl-24913 169 28 crises crisis NOUN crl-24913 169 29 . . PUNCT crl-24913 170 1 as as SCONJ crl-24913 170 2 one one NUM crl-24913 170 3 respondent respondent NOUN crl-24913 170 4 stated state VERB crl-24913 170 5 , , PUNCT crl-24913 170 6 “ " PUNCT crl-24913 170 7 the the PRON crl-24913 170 8 faster fast ADV crl-24913 170 9 an an DET crl-24913 170 10 issue issue NOUN crl-24913 170 11 is be AUX crl-24913 170 12 communicated communicate VERB crl-24913 170 13 and and CCONJ crl-24913 170 14 the the DET crl-24913 170 15 more more ADV crl-24913 170 16 transparent transparent ADJ crl-24913 170 17 communication communication NOUN crl-24913 170 18 is be AUX crl-24913 170 19 , , PUNCT crl-24913 170 20 the the PRON crl-24913 170 21 more more ADV crl-24913 170 22 favorable favorable ADJ crl-24913 170 23 our our PRON crl-24913 170 24 [ [ X crl-24913 170 25 stakeholders stakeholder NOUN crl-24913 170 26 ’ ' PUNCT crl-24913 170 27 ] ] PUNCT crl-24913 170 28 reactions reaction NOUN crl-24913 170 29 tend tend VERB crl-24913 170 30 to to PART crl-24913 170 31 be be AUX crl-24913 170 32 . . PUNCT crl-24913 170 33 ” " PUNCT crl-24913 171 1 library library PROPN crl-24913 171 2 administration administration PROPN crl-24913 171 3 and and CCONJ crl-24913 171 4 crisis crisis NOUN crl-24913 171 5 communication communication NOUN crl-24913 171 6 teams team NOUN crl-24913 171 7 should should AUX crl-24913 171 8 consider consider VERB crl-24913 171 9 the the DET crl-24913 171 10 potential potential ADJ crl-24913 171 11 value value NOUN crl-24913 171 12 added add VERB crl-24913 171 13 through through ADP crl-24913 171 14 transparency transparency NOUN crl-24913 171 15 when when SCONJ crl-24913 171 16 making make VERB crl-24913 171 17 their their PRON crl-24913 171 18 crisis crisis NOUN crl-24913 171 19 communication communication NOUN crl-24913 171 20 plan plan NOUN crl-24913 171 21 . . PUNCT crl-24913 172 1 future future ADJ crl-24913 172 2 research research NOUN crl-24913 172 3 should should AUX crl-24913 172 4 investigate investigate VERB crl-24913 172 5 the the DET crl-24913 172 6 effectiveness effectiveness NOUN crl-24913 172 7 of of ADP crl-24913 172 8 these these DET crl-24913 172 9 communication communication NOUN crl-24913 172 10 methods method NOUN crl-24913 172 11 to to PART crl-24913 172 12 establish establish VERB crl-24913 172 13 best good ADJ crl-24913 172 14 practices practice NOUN crl-24913 172 15 for for ADP crl-24913 172 16 academic academic ADJ crl-24913 172 17 libraries library NOUN crl-24913 172 18 . . PUNCT crl-24913 173 1 since since SCONJ crl-24913 173 2 most most ADJ crl-24913 173 3 academic academic ADJ crl-24913 173 4 libraries library NOUN crl-24913 173 5 shifted shift VERB crl-24913 173 6 into into ADP crl-24913 173 7 crisis crisis NOUN crl-24913 173 8 mode mode NOUN crl-24913 173 9 as as ADP crl-24913 173 10 a a DET crl-24913 173 11 result result NOUN crl-24913 173 12 of of ADP crl-24913 173 13 the the DET crl-24913 173 14 covid-19 covid-19 PROPN crl-24913 173 15 pandemic pandemic ADJ crl-24913 173 16 , , PUNCT crl-24913 173 17 future future ADJ crl-24913 173 18 research research NOUN crl-24913 173 19 should should AUX crl-24913 173 20 explore explore VERB crl-24913 173 21 how how SCONJ crl-24913 173 22 academic academic ADJ crl-24913 173 23 libraries library NOUN crl-24913 173 24 communicated communicate VERB crl-24913 173 25 closures closure NOUN crl-24913 173 26 to to ADP crl-24913 173 27 stakeholders stakeholder NOUN crl-24913 173 28 and and CCONJ crl-24913 173 29 whether whether SCONJ crl-24913 173 30 this this DET crl-24913 173 31 crisis crisis NOUN crl-24913 173 32 spurred spur VERB crl-24913 173 33 the the DET crl-24913 173 34 evaluation evaluation NOUN crl-24913 173 35 of of ADP crl-24913 173 36 communication communication NOUN crl-24913 173 37 methods method NOUN crl-24913 173 38 or or CCONJ crl-24913 173 39 the the DET crl-24913 173 40 creation creation NOUN crl-24913 173 41 of of ADP crl-24913 173 42 crisis crisis NOUN crl-24913 173 43 communication communication NOUN crl-24913 173 44 plans plan NOUN crl-24913 173 45 . . PUNCT crl-24913 174 1 future future ADJ crl-24913 174 2 research research NOUN crl-24913 174 3 should should AUX crl-24913 174 4 also also ADV crl-24913 174 5 evaluate evaluate VERB crl-24913 174 6 the the DET crl-24913 174 7 public public ADJ crl-24913 174 8 relations relation NOUN crl-24913 174 9 skills skill NOUN crl-24913 174 10 and and CCONJ crl-24913 174 11 training training NOUN crl-24913 174 12 of of ADP crl-24913 174 13 library library NOUN crl-24913 174 14 staff staff NOUN crl-24913 174 15 and and CCONJ crl-24913 174 16 the the DET crl-24913 174 17 importance importance NOUN crl-24913 174 18 of of ADP crl-24913 174 19 that that DET crl-24913 174 20 background background NOUN crl-24913 174 21 in in ADP crl-24913 174 22 developing develop VERB crl-24913 174 23 effective effective ADJ crl-24913 174 24 crisis crisis NOUN crl-24913 174 25 communication communication NOUN crl-24913 174 26 plans plan NOUN crl-24913 174 27 . . PUNCT crl-24913 175 1 acknowledgments acknowledgment VERB crl-24913 175 2 the the DET crl-24913 175 3 authors author NOUN crl-24913 175 4 would would AUX crl-24913 175 5 like like VERB crl-24913 175 6 to to PART crl-24913 175 7 thank thank VERB crl-24913 175 8 kelly kelly PROPN crl-24913 175 9 blessinger blessinger PROPN crl-24913 175 10 , , PUNCT crl-24913 175 11 andrea andrea PROPN crl-24913 175 12 hebert hebert PROPN crl-24913 175 13 , , PUNCT crl-24913 175 14 paul paul PROPN crl-24913 175 15 hrycaj hrycaj PROPN crl-24913 175 16 , , PUNCT crl-24913 175 17 and and CCONJ crl-24913 175 18 allen allen ADJ crl-24913 175 19 leblanc leblanc NOUN crl-24913 175 20 for for ADP crl-24913 175 21 their their PRON crl-24913 175 22 insightful insightful ADJ crl-24913 175 23 feedback feedback NOUN crl-24913 175 24 during during ADP crl-24913 175 25 the the DET crl-24913 175 26 development development NOUN crl-24913 175 27 and and CCONJ crl-24913 175 28 editing editing NOUN crl-24913 175 29 of of ADP crl-24913 175 30 this this DET crl-24913 175 31 manuscript manuscript NOUN crl-24913 175 32 . . PUNCT crl-24913 176 1 322 322 NUM crl-24913 176 2 college college PROPN crl-24913 176 3 & & CCONJ crl-24913 176 4 research research PROPN crl-24913 176 5 libraries library NOUN crl-24913 176 6 may may AUX crl-24913 176 7 2021 2021 NUM crl-24913 176 8 appendix appendix VERB crl-24913 176 9 . . PUNCT crl-24913 177 1 survey survey NOUN crl-24913 177 2 instrument instrument NOUN crl-24913 177 3 thank thank VERB crl-24913 177 4 you you PRON crl-24913 177 5 for for ADP crl-24913 177 6 participating participate VERB crl-24913 177 7 in in ADP crl-24913 177 8 this this DET crl-24913 177 9 survey survey NOUN crl-24913 177 10 . . PUNCT crl-24913 178 1 your your PRON crl-24913 178 2 participation participation NOUN crl-24913 178 3 is be AUX crl-24913 178 4 voluntary voluntary ADJ crl-24913 178 5 . . PUNCT crl-24913 179 1 the the DET crl-24913 179 2 purpose purpose NOUN crl-24913 179 3 of of ADP crl-24913 179 4 this this DET crl-24913 179 5 survey survey NOUN crl-24913 179 6 is be AUX crl-24913 179 7 to to PART crl-24913 179 8 gather gather VERB crl-24913 179 9 information information NOUN crl-24913 179 10 about about ADP crl-24913 179 11 how how SCONJ crl-24913 179 12 academic academic ADJ crl-24913 179 13 libraries library NOUN crl-24913 179 14 communicate communicate VERB crl-24913 179 15 bad bad ADJ crl-24913 179 16 news news NOUN crl-24913 179 17 to to ADP crl-24913 179 18 their their PRON crl-24913 179 19 stakeholders stakeholder NOUN crl-24913 179 20 . . PUNCT crl-24913 180 1 if if SCONJ crl-24913 180 2 you you PRON crl-24913 180 3 agree agree VERB crl-24913 180 4 to to PART crl-24913 180 5 participate participate VERB crl-24913 180 6 , , PUNCT crl-24913 180 7 you you PRON crl-24913 180 8 will will AUX crl-24913 180 9 be be AUX crl-24913 180 10 asked ask VERB crl-24913 180 11 to to PART crl-24913 180 12 identify identify VERB crl-24913 180 13 communication communication NOUN crl-24913 180 14 strategies strategy NOUN crl-24913 180 15 for for ADP crl-24913 180 16 different different ADJ crl-24913 180 17 scenarios scenario NOUN crl-24913 180 18 . . PUNCT crl-24913 181 1 this this PRON crl-24913 181 2 should should AUX crl-24913 181 3 take take VERB crl-24913 181 4 no no DET crl-24913 181 5 more more ADJ crl-24913 181 6 than than ADP crl-24913 181 7 15 15 NUM crl-24913 181 8 minutes minute NOUN crl-24913 181 9 . . PUNCT crl-24913 182 1 results result NOUN crl-24913 182 2 of of ADP crl-24913 182 3 the the DET crl-24913 182 4 study study NOUN crl-24913 182 5 may may AUX crl-24913 182 6 be be AUX crl-24913 182 7 published publish VERB crl-24913 182 8 , , PUNCT crl-24913 182 9 but but CCONJ crl-24913 182 10 identifying identify VERB crl-24913 182 11 information information NOUN crl-24913 182 12 will will AUX crl-24913 182 13 not not PART crl-24913 182 14 be be AUX crl-24913 182 15 published publish VERB crl-24913 182 16 . . PUNCT crl-24913 183 1 names name NOUN crl-24913 183 2 of of ADP crl-24913 183 3 participants participant NOUN crl-24913 183 4 will will AUX crl-24913 183 5 not not PART crl-24913 183 6 be be AUX crl-24913 183 7 gathered gather VERB crl-24913 183 8 . . PUNCT crl-24913 184 1 subject subject NOUN crl-24913 184 2 identity identity NOUN crl-24913 184 3 will will AUX crl-24913 184 4 remain remain VERB crl-24913 184 5 confidential confidential ADJ crl-24913 184 6 unless unless SCONJ crl-24913 184 7 disclosure disclosure NOUN crl-24913 184 8 is be AUX crl-24913 184 9 required require VERB crl-24913 184 10 by by ADP crl-24913 184 11 law law NOUN crl-24913 184 12 . . PUNCT crl-24913 185 1 if if SCONJ crl-24913 185 2 you you PRON crl-24913 185 3 have have VERB crl-24913 185 4 any any DET crl-24913 185 5 questions question NOUN crl-24913 185 6 about about ADP crl-24913 185 7 the the DET crl-24913 185 8 survey survey NOUN crl-24913 185 9 , , PUNCT crl-24913 185 10 please please INTJ crl-24913 185 11 contact contact VERB crl-24913 185 12 the the DET crl-24913 185 13 authors author NOUN crl-24913 185 14 . . PUNCT crl-24913 186 1 this this DET crl-24913 186 2 survey survey NOUN crl-24913 186 3 was be AUX crl-24913 186 4 submitted submit VERB crl-24913 186 5 to to ADP crl-24913 186 6 the the DET crl-24913 186 7 louisiana louisiana PROPN crl-24913 186 8 state state PROPN crl-24913 186 9 university university PROPN crl-24913 186 10 institutional institutional ADJ crl-24913 186 11 review review NOUN crl-24913 186 12 board board NOUN crl-24913 186 13 and and CCONJ crl-24913 186 14 was be AUX crl-24913 186 15 determined determine VERB crl-24913 186 16 not not PART crl-24913 186 17 to to PART crl-24913 186 18 require require VERB crl-24913 186 19 irb irb VERB crl-24913 186 20 approval approval NOUN crl-24913 186 21 or or CCONJ crl-24913 186 22 review review NOUN crl-24913 186 23 . . PUNCT crl-24913 187 1 1 1 X crl-24913 187 2 . . PUNCT crl-24913 187 3 what what PRON crl-24913 187 4 is be AUX crl-24913 187 5 your your PRON crl-24913 187 6 institution institution NOUN crl-24913 187 7 ? ? PUNCT crl-24913 188 1 { { PUNCT crl-24913 188 2 select select VERB crl-24913 188 3 university university NOUN crl-24913 188 4 from from ADP crl-24913 188 5 a a DET crl-24913 188 6 drop drop NOUN crl-24913 188 7 - - PUNCT crl-24913 188 8 down down ADP crl-24913 188 9 list list NOUN crl-24913 188 10 of of ADP crl-24913 188 11 arl arl PROPN crl-24913 188 12 institutions institutions PROPN crl-24913 188 13 } } PUNCT crl-24913 188 14 2 2 NUM crl-24913 188 15 . . PUNCT crl-24913 189 1 how how SCONJ crl-24913 189 2 many many ADJ crl-24913 189 3 employees employee NOUN crl-24913 189 4 work work VERB crl-24913 189 5 at at ADP crl-24913 189 6 your your PRON crl-24913 189 7 library library NOUN crl-24913 189 8 ? ? PUNCT crl-24913 190 1 □ □ PUNCT crl-24913 190 2 1–10 1–10 NUM crl-24913 190 3 □ □ PUNCT crl-24913 190 4 11–25 11–25 NUM crl-24913 190 5 □ □ SYM crl-24913 190 6 26–50 26–50 NUM crl-24913 190 7 □ □ SYM crl-24913 190 8 51–100 51–100 NUM crl-24913 190 9 □ □ SYM crl-24913 190 10 101 101 NUM crl-24913 190 11 or or CCONJ crl-24913 190 12 more more ADJ crl-24913 190 13 3 3 NUM crl-24913 190 14 . . PUNCT crl-24913 191 1 what what PRON crl-24913 191 2 is be AUX crl-24913 191 3 your your PRON crl-24913 191 4 role role NOUN crl-24913 191 5 at at ADP crl-24913 191 6 your your PRON crl-24913 191 7 library library NOUN crl-24913 191 8 ? ? PUNCT crl-24913 192 1 □ □ PUNCT crl-24913 192 2 i i PRON crl-24913 192 3 am be AUX crl-24913 192 4 an an DET crl-24913 192 5 administrator administrator NOUN crl-24913 192 6 ( ( PUNCT crl-24913 192 7 such such ADJ crl-24913 192 8 as as ADP crl-24913 192 9 a a DET crl-24913 192 10 dean dean NOUN crl-24913 192 11 / / SYM crl-24913 192 12 director director NOUN crl-24913 192 13 / / SYM crl-24913 192 14 associate associate NOUN crl-24913 192 15 dean dean NOUN crl-24913 192 16 ) ) PUNCT crl-24913 192 17 □ □ PUNCT crl-24913 192 18 i i PRON crl-24913 192 19 am be AUX crl-24913 192 20 a a DET crl-24913 192 21 director director NOUN crl-24913 192 22 / / SYM crl-24913 192 23 specialist specialist NOUN crl-24913 192 24 / / SYM crl-24913 192 25 coordinator coordinator NOUN crl-24913 192 26 of of ADP crl-24913 192 27 communications communication NOUN crl-24913 192 28 / / SYM crl-24913 192 29 public public ADJ crl-24913 192 30 relations relation NOUN crl-24913 192 31 □ □ PUNCT crl-24913 192 32 i i PRON crl-24913 192 33 am be AUX crl-24913 192 34 a a DET crl-24913 192 35 liaison liaison NOUN crl-24913 192 36 librarian librarian ADJ crl-24913 192 37 / / SYM crl-24913 192 38 subject subject NOUN crl-24913 192 39 specialist specialist NOUN crl-24913 192 40 □ □ PUNCT crl-24913 192 41 other other ADJ crl-24913 192 42 ( ( PUNCT crl-24913 192 43 please please INTJ crl-24913 192 44 describe describe VERB crl-24913 192 45 ): ): PUNCT crl-24913 192 46 4 4 X crl-24913 192 47 . . X crl-24913 192 48 what what PRON crl-24913 192 49 degrees degree NOUN crl-24913 192 50 do do AUX crl-24913 192 51 you you PRON crl-24913 192 52 hold hold VERB crl-24913 192 53 ? ? PUNCT crl-24913 193 1 check check VERB crl-24913 193 2 all all DET crl-24913 193 3 that that PRON crl-24913 193 4 apply apply VERB crl-24913 193 5 . . PUNCT crl-24913 194 1 □ □ PUNCT crl-24913 194 2 master master NOUN crl-24913 194 3 in in ADP crl-24913 194 4 library library NOUN crl-24913 194 5 and and CCONJ crl-24913 194 6 information information NOUN crl-24913 194 7 science science NOUN crl-24913 194 8 □ □ PUNCT crl-24913 194 9 communications communication NOUN crl-24913 194 10 / / SYM crl-24913 194 11 public public ADJ crl-24913 194 12 relations relation NOUN crl-24913 194 13 or or CCONJ crl-24913 194 14 related relate VERB crl-24913 194 15 field field NOUN crl-24913 194 16 □ □ PUNCT crl-24913 194 17 other other ADJ crl-24913 194 18 ( ( PUNCT crl-24913 194 19 please please INTJ crl-24913 194 20 describe describe VERB crl-24913 194 21 ): ): PUNCT crl-24913 194 22 budget budget NOUN crl-24913 194 23 cuts cut VERB crl-24913 194 24 5 5 NUM crl-24913 194 25 . . PUNCT crl-24913 195 1 does do AUX crl-24913 195 2 your your PRON crl-24913 195 3 library library NOUN crl-24913 195 4 communicate communicate VERB crl-24913 195 5 budget budget NOUN crl-24913 195 6 cuts cut NOUN crl-24913 195 7 to to ADP crl-24913 195 8 your your PRON crl-24913 195 9 campus campus NOUN crl-24913 195 10 stakeholders stakeholder NOUN crl-24913 195 11 ( ( PUNCT crl-24913 195 12 faculty faculty NOUN crl-24913 195 13 , , PUNCT crl-24913 195 14 students student NOUN crl-24913 195 15 , , PUNCT crl-24913 195 16 and and CCONJ crl-24913 195 17 others other NOUN crl-24913 195 18 ) ) PUNCT crl-24913 195 19 ? ? PUNCT crl-24913 196 1 □ □ PUNCT crl-24913 196 2 yes yes INTJ crl-24913 196 3 □ □ PUNCT crl-24913 196 4 no no DET crl-24913 196 5 □ □ NOUN crl-24913 196 6 i i PRON crl-24913 196 7 do do AUX crl-24913 196 8 n’t not PART crl-24913 196 9 know know VERB crl-24913 196 10 □ □ PUNCT crl-24913 196 11 we we PRON crl-24913 196 12 have have AUX crl-24913 196 13 not not PART crl-24913 196 14 had have VERB crl-24913 196 15 this this DET crl-24913 196 16 event event NOUN crl-24913 196 17 { { PUNCT crl-24913 196 18 if if SCONJ crl-24913 196 19 “ " PUNCT crl-24913 196 20 i i PRON crl-24913 196 21 do do AUX crl-24913 196 22 n’t not PART crl-24913 196 23 know know VERB crl-24913 196 24 ” " PUNCT crl-24913 196 25 or or CCONJ crl-24913 196 26 “ " PUNCT crl-24913 196 27 we we PRON crl-24913 196 28 have have AUX crl-24913 196 29 not not PART crl-24913 196 30 had have VERB crl-24913 196 31 this this DET crl-24913 196 32 event event NOUN crl-24913 196 33 , , PUNCT crl-24913 196 34 ” " PUNCT crl-24913 196 35 skip skip VERB crl-24913 196 36 to to PART crl-24913 196 37 question question VERB crl-24913 196 38 6 6 NUM crl-24913 196 39 . . PUNCT crl-24913 196 40 } } PUNCT crl-24913 197 1 { { PUNCT crl-24913 197 2 if if SCONJ crl-24913 197 3 “ " PUNCT crl-24913 197 4 no no INTJ crl-24913 197 5 , , PUNCT crl-24913 197 6 ” " PUNCT crl-24913 197 7 skip skip VERB crl-24913 197 8 to to PART crl-24913 197 9 question question VERB crl-24913 197 10 5d 5d NUM crl-24913 197 11 . . PUNCT crl-24913 197 12 } } PUNCT crl-24913 198 1 5a 5a NUM crl-24913 198 2 . . PUNCT crl-24913 199 1 who who PRON crl-24913 199 2 communicates communicate VERB crl-24913 199 3 budget budget NOUN crl-24913 199 4 cuts cut NOUN crl-24913 199 5 to to ADP crl-24913 199 6 your your PRON crl-24913 199 7 campus campus NOUN crl-24913 199 8 stakeholders stakeholder NOUN crl-24913 199 9 ? ? PUNCT crl-24913 200 1 check check VERB crl-24913 200 2 all all DET crl-24913 200 3 that that PRON crl-24913 200 4 apply apply VERB crl-24913 200 5 . . PUNCT crl-24913 201 1 □ □ PUNCT crl-24913 201 2 library library PROPN crl-24913 201 3 administration administration PROPN crl-24913 201 4 □ □ PUNCT crl-24913 201 5 library library NOUN crl-24913 201 6 communication communication NOUN crl-24913 201 7 / / SYM crl-24913 201 8 pr pr NOUN crl-24913 201 9 department department NOUN crl-24913 201 10 delivering deliver VERB crl-24913 201 11 bad bad ADJ crl-24913 201 12 news news NOUN crl-24913 201 13 323 323 NUM crl-24913 201 14 □ □ PUNCT crl-24913 201 15 university university NOUN crl-24913 201 16 administration administration NOUN crl-24913 201 17 or or CCONJ crl-24913 201 18 communication communication NOUN crl-24913 201 19 department department NOUN crl-24913 201 20 □ □ PUNCT crl-24913 201 21 collection collection NOUN crl-24913 201 22 development development NOUN crl-24913 201 23 □ □ PUNCT crl-24913 201 24 liaison liaison NOUN crl-24913 201 25 librarians librarian VERB crl-24913 201 26 □ □ PUNCT crl-24913 201 27 access access NOUN crl-24913 201 28 / / SYM crl-24913 201 29 public public ADJ crl-24913 201 30 services service NOUN crl-24913 201 31 □ □ PUNCT crl-24913 201 32 other other ADJ crl-24913 201 33 ( ( PUNCT crl-24913 201 34 please please INTJ crl-24913 201 35 describe describe VERB crl-24913 201 36 ): ): PUNCT crl-24913 201 37 5b 5b NOUN crl-24913 201 38 . . PUNCT crl-24913 202 1 how how SCONJ crl-24913 202 2 are be AUX crl-24913 202 3 budget budget NOUN crl-24913 202 4 cuts cut NOUN crl-24913 202 5 communicated communicate VERB crl-24913 202 6 to to ADP crl-24913 202 7 your your PRON crl-24913 202 8 stakeholders stakeholder NOUN crl-24913 202 9 ? ? PUNCT crl-24913 203 1 check check VERB crl-24913 203 2 all all DET crl-24913 203 3 that that PRON crl-24913 203 4 apply apply VERB crl-24913 203 5 . . PUNCT crl-24913 204 1 □ □ PUNCT crl-24913 204 2 libraries library NOUN crl-24913 204 3 website website NOUN crl-24913 204 4 □ □ PUNCT crl-24913 204 5 campuswide campuswide NOUN crl-24913 204 6 email email NOUN crl-24913 204 7 / / SYM crl-24913 204 8 newsletter newsletter NOUN crl-24913 204 9 from from ADP crl-24913 204 10 library library NOUN crl-24913 204 11 □ □ PUNCT crl-24913 204 12 library library NOUN crl-24913 204 13 social social ADJ crl-24913 204 14 media medium NOUN crl-24913 204 15 □ □ PUNCT crl-24913 204 16 university university NOUN crl-24913 204 17 website website NOUN crl-24913 204 18 / / SYM crl-24913 204 19 email email NOUN crl-24913 204 20 / / SYM crl-24913 204 21 social social ADJ crl-24913 204 22 media medium NOUN crl-24913 204 23 □ □ PUNCT crl-24913 204 24 email email NOUN crl-24913 204 25 from from ADP crl-24913 204 26 liaison liaison NOUN crl-24913 204 27 to to ADP crl-24913 204 28 academic academic ADJ crl-24913 204 29 units unit NOUN crl-24913 204 30 □ □ PUNCT crl-24913 204 31 email email NOUN crl-24913 204 32 from from ADP crl-24913 204 33 administration administration NOUN crl-24913 204 34 to to ADP crl-24913 204 35 academic academic ADJ crl-24913 204 36 units unit NOUN crl-24913 204 37 □ □ PUNCT crl-24913 204 38 email email NOUN crl-24913 204 39 from from ADP crl-24913 204 40 collection collection NOUN crl-24913 204 41 development development NOUN crl-24913 204 42 / / SYM crl-24913 204 43 management management NOUN crl-24913 204 44 to to ADP crl-24913 204 45 academic academic ADJ crl-24913 204 46 units unit NOUN crl-24913 204 47 □ □ PUNCT crl-24913 204 48 face face NOUN crl-24913 204 49 - - PUNCT crl-24913 204 50 to to ADP crl-24913 204 51 - - PUNCT crl-24913 204 52 face face NOUN crl-24913 204 53 at at ADP crl-24913 204 54 faculty faculty NOUN crl-24913 204 55 meeting meeting NOUN crl-24913 204 56 □ □ PUNCT crl-24913 204 57 other other ADJ crl-24913 204 58 ( ( PUNCT crl-24913 204 59 please please INTJ crl-24913 204 60 describe describe VERB crl-24913 204 61 ): ): PUNCT crl-24913 204 62 5c 5c NUM crl-24913 204 63 . . PUNCT crl-24913 205 1 when when SCONJ crl-24913 205 2 are be AUX crl-24913 205 3 budget budget NOUN crl-24913 205 4 cuts cut NOUN crl-24913 205 5 communicated communicate VERB crl-24913 205 6 to to ADP crl-24913 205 7 your your PRON crl-24913 205 8 stakeholders stakeholder NOUN crl-24913 205 9 ? ? PUNCT crl-24913 206 1 check check VERB crl-24913 206 2 all all DET crl-24913 206 3 that that PRON crl-24913 206 4 apply apply VERB crl-24913 206 5 . . PUNCT crl-24913 207 1 □ □ PUNCT crl-24913 207 2 immediately immediately ADV crl-24913 207 3 □ □ PUNCT crl-24913 207 4 after after SCONJ crl-24913 207 5 internal internal ADJ crl-24913 207 6 communication communication NOUN crl-24913 207 7 with with ADP crl-24913 207 8 library library NOUN crl-24913 207 9 staff staff NOUN crl-24913 207 10 □ □ PUNCT crl-24913 207 11 after after SCONJ crl-24913 207 12 message message NOUN crl-24913 207 13 is be AUX crl-24913 207 14 approved approve VERB crl-24913 207 15 by by ADP crl-24913 207 16 university university NOUN crl-24913 207 17 □ □ PUNCT crl-24913 207 18 once once ADV crl-24913 207 19 more more ADJ crl-24913 207 20 information information NOUN crl-24913 207 21 is be AUX crl-24913 207 22 gathered gather VERB crl-24913 207 23 and and CCONJ crl-24913 207 24 a a DET crl-24913 207 25 plan plan NOUN crl-24913 207 26 is be AUX crl-24913 207 27 in in ADP crl-24913 207 28 place place NOUN crl-24913 207 29 □ □ PUNCT crl-24913 207 30 when when SCONJ crl-24913 207 31 we we PRON crl-24913 207 32 start start VERB crl-24913 207 33 receiving receive VERB crl-24913 207 34 questions question NOUN crl-24913 207 35 from from ADP crl-24913 207 36 stakeholders stakeholder NOUN crl-24913 207 37 / / SYM crl-24913 207 38 media medium NOUN crl-24913 207 39 □ □ PUNCT crl-24913 207 40 other other ADJ crl-24913 207 41 ( ( PUNCT crl-24913 207 42 please please INTJ crl-24913 207 43 describe describe VERB crl-24913 207 44 ): ): PUNCT crl-24913 207 45 5d 5d PROPN crl-24913 207 46 . . PUNCT crl-24913 208 1 if if SCONJ crl-24913 208 2 your your PRON crl-24913 208 3 library library NOUN crl-24913 208 4 does do AUX crl-24913 208 5 not not PART crl-24913 208 6 communicate communicate VERB crl-24913 208 7 budget budget NOUN crl-24913 208 8 cuts cut NOUN crl-24913 208 9 , , PUNCT crl-24913 208 10 why why SCONJ crl-24913 208 11 not not PART crl-24913 208 12 ? ? PUNCT crl-24913 208 13 □ □ PUNCT crl-24913 208 14 to to PART crl-24913 208 15 minimize minimize VERB crl-24913 208 16 negative negative ADJ crl-24913 208 17 publicity publicity NOUN crl-24913 208 18 □ □ PUNCT crl-24913 208 19 to to PART crl-24913 208 20 minimize minimize VERB crl-24913 208 21 complaints complaint NOUN crl-24913 208 22 □ □ PUNCT crl-24913 208 23 to to PART crl-24913 208 24 buy buy VERB crl-24913 208 25 time time NOUN crl-24913 208 26 / / SYM crl-24913 208 27 hope hope VERB crl-24913 208 28 to to PART crl-24913 208 29 fix fix VERB crl-24913 208 30 situation situation NOUN crl-24913 208 31 □ □ PUNCT crl-24913 208 32 following follow VERB crl-24913 208 33 orders order NOUN crl-24913 208 34 from from ADP crl-24913 208 35 library library PROPN crl-24913 208 36 administration administration NOUN crl-24913 208 37 □ □ PUNCT crl-24913 208 38 following follow VERB crl-24913 208 39 orders order NOUN crl-24913 208 40 from from ADP crl-24913 208 41 university university NOUN crl-24913 208 42 administration administration NOUN crl-24913 208 43 □ □ PUNCT crl-24913 208 44 i i PRON crl-24913 208 45 do do AUX crl-24913 208 46 n’t not PART crl-24913 208 47 know know VERB crl-24913 208 48 why why SCONJ crl-24913 208 49 □ □ PUNCT crl-24913 208 50 we we PRON crl-24913 208 51 did do AUX crl-24913 208 52 not not PART crl-24913 208 53 feel feel VERB crl-24913 208 54 it it PRON crl-24913 208 55 should should AUX crl-24913 208 56 be be AUX crl-24913 208 57 communicated communicate VERB crl-24913 208 58 □ □ PUNCT crl-24913 208 59 communication communication NOUN crl-24913 208 60 is be AUX crl-24913 208 61 the the DET crl-24913 208 62 responsibility responsibility NOUN crl-24913 208 63 of of ADP crl-24913 208 64 a a DET crl-24913 208 65 different different ADJ crl-24913 208 66 campus campus NOUN crl-24913 208 67 unit unit NOUN crl-24913 208 68 □ □ PUNCT crl-24913 208 69 other other ADJ crl-24913 208 70 ( ( PUNCT crl-24913 208 71 please please INTJ crl-24913 208 72 describe describe VERB crl-24913 208 73 ): ): PUNCT crl-24913 208 74 journal journal NOUN crl-24913 208 75 or or CCONJ crl-24913 208 76 database database NOUN crl-24913 208 77 cancellations cancellation VERB crl-24913 208 78 6 6 NUM crl-24913 208 79 . . PUNCT crl-24913 209 1 does do AUX crl-24913 209 2 your your PRON crl-24913 209 3 library library NOUN crl-24913 209 4 communicate communicate VERB crl-24913 209 5 journal journal PROPN crl-24913 209 6 or or CCONJ crl-24913 209 7 database database NOUN crl-24913 209 8 cancellations cancellation NOUN crl-24913 209 9 to to ADP crl-24913 209 10 your your PRON crl-24913 209 11 campus campus NOUN crl-24913 209 12 stakeholders stakeholder NOUN crl-24913 209 13 ( ( PUNCT crl-24913 209 14 faculty faculty NOUN crl-24913 209 15 , , PUNCT crl-24913 209 16 students student NOUN crl-24913 209 17 , , PUNCT crl-24913 209 18 and and CCONJ crl-24913 209 19 other other ADJ crl-24913 209 20 stakeholders stakeholder NOUN crl-24913 209 21 ) ) PUNCT crl-24913 209 22 ? ? PUNCT crl-24913 210 1 □ □ PUNCT crl-24913 210 2 yes yes INTJ crl-24913 210 3 □ □ PUNCT crl-24913 210 4 no no DET crl-24913 210 5 □ □ NOUN crl-24913 210 6 i i PRON crl-24913 210 7 do do AUX crl-24913 210 8 n’t not PART crl-24913 210 9 know know VERB crl-24913 210 10 □ □ PUNCT crl-24913 210 11 we we PRON crl-24913 210 12 have have AUX crl-24913 210 13 not not PART crl-24913 210 14 had have VERB crl-24913 210 15 this this DET crl-24913 210 16 event event NOUN crl-24913 210 17 { { PUNCT crl-24913 210 18 if if SCONJ crl-24913 210 19 “ " PUNCT crl-24913 210 20 i i PRON crl-24913 210 21 do do AUX crl-24913 210 22 n’t not PART crl-24913 210 23 know know VERB crl-24913 210 24 ” " PUNCT crl-24913 210 25 or or CCONJ crl-24913 210 26 “ " PUNCT crl-24913 210 27 we we PRON crl-24913 210 28 have have AUX crl-24913 210 29 not not PART crl-24913 210 30 had have VERB crl-24913 210 31 this this DET crl-24913 210 32 event event NOUN crl-24913 210 33 , , PUNCT crl-24913 210 34 ” " PUNCT crl-24913 210 35 skip skip VERB crl-24913 210 36 to to PART crl-24913 210 37 question question VERB crl-24913 210 38 7 7 NUM crl-24913 210 39 . . PUNCT crl-24913 210 40 } } PUNCT crl-24913 210 41 { { PUNCT crl-24913 210 42 if if SCONJ crl-24913 210 43 “ " PUNCT crl-24913 210 44 no no INTJ crl-24913 210 45 , , PUNCT crl-24913 210 46 ” " PUNCT crl-24913 210 47 skip skip VERB crl-24913 210 48 to to PART crl-24913 210 49 question question VERB crl-24913 210 50 6d 6d PROPN crl-24913 210 51 . . PUNCT crl-24913 211 1 } } PUNCT crl-24913 211 2 6a 6a NOUN crl-24913 211 3 . . PUNCT crl-24913 212 1 who who PRON crl-24913 212 2 communicates communicate VERB crl-24913 212 3 journal journal NOUN crl-24913 212 4 or or CCONJ crl-24913 212 5 database database NOUN crl-24913 212 6 cancellations cancellation NOUN crl-24913 212 7 to to ADP crl-24913 212 8 your your PRON crl-24913 212 9 campus campus NOUN crl-24913 212 10 stakeholders stakeholder NOUN crl-24913 212 11 ? ? PUNCT crl-24913 213 1 check check VERB crl-24913 213 2 all all DET crl-24913 213 3 that that PRON crl-24913 213 4 apply apply VERB crl-24913 213 5 . . PUNCT crl-24913 214 1 □ □ PUNCT crl-24913 214 2 library library PROPN crl-24913 214 3 administration administration PROPN crl-24913 214 4 324 324 NUM crl-24913 214 5 college college PROPN crl-24913 214 6 & & CCONJ crl-24913 214 7 research research PROPN crl-24913 214 8 libraries library NOUN crl-24913 214 9 may may AUX crl-24913 214 10 2021 2021 NUM crl-24913 214 11 □ □ SYM crl-24913 214 12 library library NOUN crl-24913 214 13 communication communication NOUN crl-24913 214 14 / / SYM crl-24913 214 15 pr pr NOUN crl-24913 214 16 department department NOUN crl-24913 214 17 □ □ PUNCT crl-24913 214 18 university university NOUN crl-24913 214 19 administration administration NOUN crl-24913 214 20 or or CCONJ crl-24913 214 21 communication communication NOUN crl-24913 214 22 department department NOUN crl-24913 214 23 □ □ PUNCT crl-24913 214 24 collection collection NOUN crl-24913 214 25 development development NOUN crl-24913 214 26 □ □ PUNCT crl-24913 214 27 liaison liaison NOUN crl-24913 214 28 librarians librarian VERB crl-24913 214 29 □ □ PUNCT crl-24913 214 30 access access NOUN crl-24913 214 31 / / SYM crl-24913 214 32 public public ADJ crl-24913 214 33 services service NOUN crl-24913 214 34 □ □ PUNCT crl-24913 214 35 other other ADJ crl-24913 214 36 ( ( PUNCT crl-24913 214 37 please please INTJ crl-24913 214 38 describe describe VERB crl-24913 214 39 ): ): PUNCT crl-24913 214 40 6b 6b NUM crl-24913 214 41 . . PUNCT crl-24913 215 1 how how SCONJ crl-24913 215 2 are be AUX crl-24913 215 3 journal journal NOUN crl-24913 215 4 or or CCONJ crl-24913 215 5 database database NOUN crl-24913 215 6 cancellations cancellation NOUN crl-24913 215 7 communicated communicate VERB crl-24913 215 8 to to ADP crl-24913 215 9 your your PRON crl-24913 215 10 stakeholders stakeholder NOUN crl-24913 215 11 ? ? PUNCT crl-24913 216 1 check check VERB crl-24913 216 2 all all DET crl-24913 216 3 that that PRON crl-24913 216 4 apply apply VERB crl-24913 216 5 . . PUNCT crl-24913 217 1 □ □ PUNCT crl-24913 217 2 libraries library NOUN crl-24913 217 3 website website NOUN crl-24913 217 4 □ □ PUNCT crl-24913 217 5 campuswide campuswide NOUN crl-24913 217 6 email email NOUN crl-24913 217 7 / / SYM crl-24913 217 8 newsletter newsletter NOUN crl-24913 217 9 from from ADP crl-24913 217 10 library library NOUN crl-24913 217 11 □ □ PUNCT crl-24913 217 12 library library NOUN crl-24913 217 13 social social ADJ crl-24913 217 14 media medium NOUN crl-24913 217 15 □ □ PUNCT crl-24913 217 16 university university NOUN crl-24913 217 17 website website NOUN crl-24913 217 18 / / SYM crl-24913 217 19 email email NOUN crl-24913 217 20 / / SYM crl-24913 217 21 social social ADJ crl-24913 217 22 media medium NOUN crl-24913 217 23 □ □ PUNCT crl-24913 217 24 email email NOUN crl-24913 217 25 from from ADP crl-24913 217 26 liaison liaison NOUN crl-24913 217 27 to to ADP crl-24913 217 28 academic academic ADJ crl-24913 217 29 units unit NOUN crl-24913 217 30 □ □ PUNCT crl-24913 217 31 email email NOUN crl-24913 217 32 from from ADP crl-24913 217 33 administration administration NOUN crl-24913 217 34 to to ADP crl-24913 217 35 academic academic ADJ crl-24913 217 36 units unit NOUN crl-24913 217 37 □ □ PUNCT crl-24913 217 38 email email NOUN crl-24913 217 39 from from ADP crl-24913 217 40 collection collection NOUN crl-24913 217 41 development development NOUN crl-24913 217 42 / / SYM crl-24913 217 43 management management NOUN crl-24913 217 44 to to ADP crl-24913 217 45 academic academic ADJ crl-24913 217 46 units unit NOUN crl-24913 217 47 □ □ PUNCT crl-24913 217 48 face face NOUN crl-24913 217 49 - - PUNCT crl-24913 217 50 to to ADP crl-24913 217 51 - - PUNCT crl-24913 217 52 face face NOUN crl-24913 217 53 at at ADP crl-24913 217 54 faculty faculty NOUN crl-24913 217 55 meeting meeting NOUN crl-24913 217 56 □ □ PUNCT crl-24913 217 57 other other ADJ crl-24913 217 58 ( ( PUNCT crl-24913 217 59 please please INTJ crl-24913 217 60 describe describe VERB crl-24913 217 61 ): ): PUNCT crl-24913 217 62 6c 6c PROPN crl-24913 217 63 . . PUNCT crl-24913 218 1 when when SCONJ crl-24913 218 2 are be AUX crl-24913 218 3 journal journal NOUN crl-24913 218 4 or or CCONJ crl-24913 218 5 database database NOUN crl-24913 218 6 cancellations cancellation NOUN crl-24913 218 7 communicated communicate VERB crl-24913 218 8 to to ADP crl-24913 218 9 your your PRON crl-24913 218 10 stakeholders stakeholder NOUN crl-24913 218 11 ? ? PUNCT crl-24913 219 1 check check VERB crl-24913 219 2 all all DET crl-24913 219 3 that that PRON crl-24913 219 4 apply apply VERB crl-24913 219 5 . . PUNCT crl-24913 220 1 □ □ PUNCT crl-24913 220 2 immediately immediately ADV crl-24913 220 3 □ □ PUNCT crl-24913 220 4 after after SCONJ crl-24913 220 5 internal internal ADJ crl-24913 220 6 communication communication NOUN crl-24913 220 7 with with ADP crl-24913 220 8 library library NOUN crl-24913 220 9 staff staff NOUN crl-24913 220 10 □ □ PUNCT crl-24913 220 11 after after SCONJ crl-24913 220 12 message message NOUN crl-24913 220 13 is be AUX crl-24913 220 14 approved approve VERB crl-24913 220 15 by by ADP crl-24913 220 16 university university NOUN crl-24913 220 17 □ □ PUNCT crl-24913 220 18 once once ADV crl-24913 220 19 more more ADJ crl-24913 220 20 information information NOUN crl-24913 220 21 is be AUX crl-24913 220 22 gathered gather VERB crl-24913 220 23 and and CCONJ crl-24913 220 24 a a DET crl-24913 220 25 plan plan NOUN crl-24913 220 26 is be AUX crl-24913 220 27 in in ADP crl-24913 220 28 place place NOUN crl-24913 220 29 □ □ PUNCT crl-24913 220 30 when when SCONJ crl-24913 220 31 we we PRON crl-24913 220 32 start start VERB crl-24913 220 33 receiving receive VERB crl-24913 220 34 questions question NOUN crl-24913 220 35 from from ADP crl-24913 220 36 stakeholders stakeholder NOUN crl-24913 220 37 / / SYM crl-24913 220 38 media medium NOUN crl-24913 220 39 □ □ PUNCT crl-24913 220 40 other other ADJ crl-24913 220 41 ( ( PUNCT crl-24913 220 42 please please INTJ crl-24913 220 43 describe describe VERB crl-24913 220 44 ): ): PUNCT crl-24913 220 45 6d 6d NUM crl-24913 220 46 . . PUNCT crl-24913 221 1 if if SCONJ crl-24913 221 2 your your PRON crl-24913 221 3 library library NOUN crl-24913 221 4 does do AUX crl-24913 221 5 not not PART crl-24913 221 6 communicate communicate VERB crl-24913 221 7 journal journal NOUN crl-24913 221 8 or or CCONJ crl-24913 221 9 database database NOUN crl-24913 221 10 cancellations cancellation NOUN crl-24913 221 11 , , PUNCT crl-24913 221 12 why why SCONJ crl-24913 221 13 not not PART crl-24913 221 14 ? ? PUNCT crl-24913 221 15 check check VERB crl-24913 221 16 all all DET crl-24913 221 17 that that PRON crl-24913 221 18 apply apply VERB crl-24913 221 19 . . PUNCT crl-24913 222 1 □ □ PUNCT crl-24913 222 2 to to PART crl-24913 222 3 minimize minimize VERB crl-24913 222 4 negative negative ADJ crl-24913 222 5 publicity publicity NOUN crl-24913 222 6 □ □ PUNCT crl-24913 222 7 to to PART crl-24913 222 8 minimize minimize VERB crl-24913 222 9 complaints complaint NOUN crl-24913 222 10 □ □ PUNCT crl-24913 222 11 to to PART crl-24913 222 12 buy buy VERB crl-24913 222 13 time time NOUN crl-24913 222 14 / / SYM crl-24913 222 15 hope hope VERB crl-24913 222 16 to to PART crl-24913 222 17 fix fix VERB crl-24913 222 18 situation situation NOUN crl-24913 222 19 □ □ PUNCT crl-24913 222 20 following follow VERB crl-24913 222 21 orders order NOUN crl-24913 222 22 from from ADP crl-24913 222 23 library library PROPN crl-24913 222 24 administration administration NOUN crl-24913 222 25 □ □ PUNCT crl-24913 222 26 following follow VERB crl-24913 222 27 orders order NOUN crl-24913 222 28 from from ADP crl-24913 222 29 university university NOUN crl-24913 222 30 administration administration NOUN crl-24913 222 31 □ □ PUNCT crl-24913 222 32 i i PRON crl-24913 222 33 do do AUX crl-24913 222 34 n’t not PART crl-24913 222 35 know know VERB crl-24913 222 36 why why SCONJ crl-24913 222 37 □ □ PUNCT crl-24913 222 38 we we PRON crl-24913 222 39 did do AUX crl-24913 222 40 not not PART crl-24913 222 41 feel feel VERB crl-24913 222 42 it it PRON crl-24913 222 43 should should AUX crl-24913 222 44 be be AUX crl-24913 222 45 communicated communicate VERB crl-24913 222 46 □ □ PUNCT crl-24913 222 47 communication communication NOUN crl-24913 222 48 is be AUX crl-24913 222 49 the the DET crl-24913 222 50 responsibility responsibility NOUN crl-24913 222 51 of of ADP crl-24913 222 52 a a DET crl-24913 222 53 different different ADJ crl-24913 222 54 campus campus NOUN crl-24913 222 55 unit unit NOUN crl-24913 222 56 □ □ PUNCT crl-24913 222 57 other other ADJ crl-24913 222 58 ( ( PUNCT crl-24913 222 59 please please INTJ crl-24913 222 60 describe describe VERB crl-24913 222 61 ): ): PUNCT crl-24913 222 62 shortened shorten VERB crl-24913 222 63 hours hour NOUN crl-24913 222 64 7 7 NUM crl-24913 222 65 . . PUNCT crl-24913 222 66 does do AUX crl-24913 222 67 your your PRON crl-24913 222 68 library library NOUN crl-24913 222 69 communicate communicate VERB crl-24913 222 70 shortened shorten VERB crl-24913 222 71 hours hour NOUN crl-24913 222 72 to to ADP crl-24913 222 73 your your PRON crl-24913 222 74 campus campus NOUN crl-24913 222 75 stakeholders stakeholder NOUN crl-24913 222 76 ( ( PUNCT crl-24913 222 77 faculty faculty NOUN crl-24913 222 78 , , PUNCT crl-24913 222 79 students student NOUN crl-24913 222 80 , , PUNCT crl-24913 222 81 and and CCONJ crl-24913 222 82 others other NOUN crl-24913 222 83 ) ) PUNCT crl-24913 222 84 ? ? PUNCT crl-24913 223 1 □ □ PUNCT crl-24913 223 2 yes yes INTJ crl-24913 223 3 □ □ PUNCT crl-24913 223 4 no no DET crl-24913 223 5 □ □ NOUN crl-24913 223 6 i i PRON crl-24913 223 7 do do AUX crl-24913 223 8 n’t not PART crl-24913 223 9 know know VERB crl-24913 223 10 □ □ PUNCT crl-24913 223 11 we we PRON crl-24913 223 12 have have AUX crl-24913 223 13 not not PART crl-24913 223 14 had have VERB crl-24913 223 15 this this DET crl-24913 223 16 event event NOUN crl-24913 223 17 { { PUNCT crl-24913 223 18 if if SCONJ crl-24913 223 19 “ " PUNCT crl-24913 223 20 i i PRON crl-24913 223 21 do do AUX crl-24913 223 22 n’t not PART crl-24913 223 23 know know VERB crl-24913 223 24 ” " PUNCT crl-24913 223 25 or or CCONJ crl-24913 223 26 “ " PUNCT crl-24913 223 27 we we PRON crl-24913 223 28 have have AUX crl-24913 223 29 not not PART crl-24913 223 30 had have VERB crl-24913 223 31 this this DET crl-24913 223 32 event event NOUN crl-24913 223 33 , , PUNCT crl-24913 223 34 ” " PUNCT crl-24913 223 35 skip skip VERB crl-24913 223 36 to to PART crl-24913 223 37 question question VERB crl-24913 223 38 8 8 NUM crl-24913 223 39 . . PUNCT crl-24913 223 40 } } PUNCT crl-24913 223 41 delivering deliver VERB crl-24913 223 42 bad bad ADJ crl-24913 223 43 news news NOUN crl-24913 223 44 325 325 NUM crl-24913 223 45 { { PUNCT crl-24913 223 46 if if SCONJ crl-24913 223 47 “ " PUNCT crl-24913 223 48 no no INTJ crl-24913 223 49 , , PUNCT crl-24913 223 50 ” " PUNCT crl-24913 223 51 skip skip VERB crl-24913 223 52 to to PART crl-24913 223 53 question question VERB crl-24913 223 54 7d 7d NUM crl-24913 223 55 . . PUNCT crl-24913 223 56 } } PUNCT crl-24913 223 57 7a 7a NOUN crl-24913 223 58 . . PUNCT crl-24913 224 1 who who PRON crl-24913 224 2 communicates communicate VERB crl-24913 224 3 shortened shorten VERB crl-24913 224 4 hours hour NOUN crl-24913 224 5 to to ADP crl-24913 224 6 your your PRON crl-24913 224 7 campus campus NOUN crl-24913 224 8 stakeholders stakeholder NOUN crl-24913 224 9 ? ? PUNCT crl-24913 225 1 check check VERB crl-24913 225 2 all all DET crl-24913 225 3 that that PRON crl-24913 225 4 apply apply VERB crl-24913 225 5 . . PUNCT crl-24913 226 1 □ □ PUNCT crl-24913 226 2 library library PROPN crl-24913 226 3 administration administration PROPN crl-24913 226 4 □ □ PUNCT crl-24913 226 5 library library NOUN crl-24913 226 6 communication communication NOUN crl-24913 226 7 / / SYM crl-24913 226 8 pr pr NOUN crl-24913 226 9 department department NOUN crl-24913 226 10 □ □ PUNCT crl-24913 226 11 university university NOUN crl-24913 226 12 administration administration NOUN crl-24913 226 13 or or CCONJ crl-24913 226 14 communication communication NOUN crl-24913 226 15 department department NOUN crl-24913 226 16 □ □ PUNCT crl-24913 226 17 collection collection NOUN crl-24913 226 18 development development NOUN crl-24913 226 19 □ □ PUNCT crl-24913 226 20 liaison liaison NOUN crl-24913 226 21 librarians librarian VERB crl-24913 226 22 □ □ PUNCT crl-24913 226 23 access access NOUN crl-24913 226 24 / / SYM crl-24913 226 25 public public ADJ crl-24913 226 26 services service NOUN crl-24913 226 27 □ □ PUNCT crl-24913 226 28 other other ADJ crl-24913 226 29 ( ( PUNCT crl-24913 226 30 please please INTJ crl-24913 226 31 describe describe VERB crl-24913 226 32 ): ): PUNCT crl-24913 226 33 7b 7b PROPN crl-24913 226 34 . . PUNCT crl-24913 227 1 how how SCONJ crl-24913 227 2 are be AUX crl-24913 227 3 shortened shorten VERB crl-24913 227 4 hours hour NOUN crl-24913 227 5 communicated communicate VERB crl-24913 227 6 to to ADP crl-24913 227 7 your your PRON crl-24913 227 8 stakeholders stakeholder NOUN crl-24913 227 9 ? ? PUNCT crl-24913 228 1 check check VERB crl-24913 228 2 all all DET crl-24913 228 3 that that PRON crl-24913 228 4 apply apply VERB crl-24913 228 5 . . PUNCT crl-24913 229 1 □ □ PUNCT crl-24913 229 2 libraries library NOUN crl-24913 229 3 website website NOUN crl-24913 229 4 □ □ PUNCT crl-24913 229 5 campuswide campuswide NOUN crl-24913 229 6 email email NOUN crl-24913 229 7 / / SYM crl-24913 229 8 newsletter newsletter NOUN crl-24913 229 9 from from ADP crl-24913 229 10 library library NOUN crl-24913 229 11 □ □ PUNCT crl-24913 229 12 library library NOUN crl-24913 229 13 social social ADJ crl-24913 229 14 media medium NOUN crl-24913 229 15 □ □ PUNCT crl-24913 229 16 university university NOUN crl-24913 229 17 website website NOUN crl-24913 229 18 / / SYM crl-24913 229 19 email email NOUN crl-24913 229 20 / / SYM crl-24913 229 21 social social ADJ crl-24913 229 22 media medium NOUN crl-24913 229 23 □ □ PUNCT crl-24913 229 24 email email NOUN crl-24913 229 25 from from ADP crl-24913 229 26 liaison liaison NOUN crl-24913 229 27 to to ADP crl-24913 229 28 academic academic ADJ crl-24913 229 29 units unit NOUN crl-24913 229 30 □ □ PUNCT crl-24913 229 31 email email NOUN crl-24913 229 32 from from ADP crl-24913 229 33 administration administration NOUN crl-24913 229 34 to to ADP crl-24913 229 35 academic academic ADJ crl-24913 229 36 units unit NOUN crl-24913 229 37 □ □ PUNCT crl-24913 229 38 email email NOUN crl-24913 229 39 from from ADP crl-24913 229 40 collection collection NOUN crl-24913 229 41 development development NOUN crl-24913 229 42 / / SYM crl-24913 229 43 management management NOUN crl-24913 229 44 to to ADP crl-24913 229 45 academic academic ADJ crl-24913 229 46 units unit NOUN crl-24913 229 47 □ □ PUNCT crl-24913 229 48 face face NOUN crl-24913 229 49 - - PUNCT crl-24913 229 50 to to ADP crl-24913 229 51 - - PUNCT crl-24913 229 52 face face NOUN crl-24913 229 53 at at ADP crl-24913 229 54 faculty faculty NOUN crl-24913 229 55 meeting meeting NOUN crl-24913 229 56 □ □ PUNCT crl-24913 229 57 other other ADJ crl-24913 229 58 ( ( PUNCT crl-24913 229 59 please please INTJ crl-24913 229 60 describe describe VERB crl-24913 229 61 ): ): PUNCT crl-24913 229 62 7c 7c PROPN crl-24913 229 63 . . PUNCT crl-24913 230 1 when when SCONJ crl-24913 230 2 are be AUX crl-24913 230 3 shortened shorten VERB crl-24913 230 4 hours hour NOUN crl-24913 230 5 communicated communicate VERB crl-24913 230 6 to to ADP crl-24913 230 7 your your PRON crl-24913 230 8 stakeholders stakeholder NOUN crl-24913 230 9 ? ? PUNCT crl-24913 231 1 check check VERB crl-24913 231 2 all all DET crl-24913 231 3 that that PRON crl-24913 231 4 apply apply VERB crl-24913 231 5 . . PUNCT crl-24913 232 1 □ □ PUNCT crl-24913 232 2 immediately immediately ADV crl-24913 232 3 □ □ PUNCT crl-24913 232 4 after after SCONJ crl-24913 232 5 internal internal ADJ crl-24913 232 6 communication communication NOUN crl-24913 232 7 with with ADP crl-24913 232 8 library library NOUN crl-24913 232 9 staff staff NOUN crl-24913 232 10 □ □ PUNCT crl-24913 232 11 after after SCONJ crl-24913 232 12 message message NOUN crl-24913 232 13 is be AUX crl-24913 232 14 approved approve VERB crl-24913 232 15 by by ADP crl-24913 232 16 university university NOUN crl-24913 232 17 □ □ PUNCT crl-24913 232 18 once once ADV crl-24913 232 19 more more ADJ crl-24913 232 20 information information NOUN crl-24913 232 21 is be AUX crl-24913 232 22 gathered gather VERB crl-24913 232 23 and and CCONJ crl-24913 232 24 a a DET crl-24913 232 25 plan plan NOUN crl-24913 232 26 is be AUX crl-24913 232 27 in in ADP crl-24913 232 28 place place NOUN crl-24913 232 29 □ □ PUNCT crl-24913 232 30 when when SCONJ crl-24913 232 31 we we PRON crl-24913 232 32 start start VERB crl-24913 232 33 receiving receive VERB crl-24913 232 34 questions question NOUN crl-24913 232 35 from from ADP crl-24913 232 36 stakeholders stakeholder NOUN crl-24913 232 37 / / SYM crl-24913 232 38 media medium NOUN crl-24913 232 39 □ □ PUNCT crl-24913 232 40 other other ADJ crl-24913 232 41 ( ( PUNCT crl-24913 232 42 please please INTJ crl-24913 232 43 describe describe VERB crl-24913 232 44 ): ): PUNCT crl-24913 232 45 7d 7d PROPN crl-24913 232 46 . . PUNCT crl-24913 233 1 if if SCONJ crl-24913 233 2 your your PRON crl-24913 233 3 library library NOUN crl-24913 233 4 does do AUX crl-24913 233 5 not not PART crl-24913 233 6 communicate communicate VERB crl-24913 233 7 shortened shorten VERB crl-24913 233 8 hours hour NOUN crl-24913 233 9 , , PUNCT crl-24913 233 10 why why SCONJ crl-24913 233 11 not not PART crl-24913 233 12 ? ? PUNCT crl-24913 233 13 check check VERB crl-24913 233 14 all all DET crl-24913 233 15 that that PRON crl-24913 233 16 apply apply VERB crl-24913 233 17 . . PUNCT crl-24913 234 1 □ □ PUNCT crl-24913 234 2 to to PART crl-24913 234 3 minimize minimize VERB crl-24913 234 4 negative negative ADJ crl-24913 234 5 publicity publicity NOUN crl-24913 234 6 □ □ PUNCT crl-24913 234 7 to to PART crl-24913 234 8 minimize minimize VERB crl-24913 234 9 complaints complaint NOUN crl-24913 234 10 □ □ PUNCT crl-24913 234 11 to to PART crl-24913 234 12 buy buy VERB crl-24913 234 13 time time NOUN crl-24913 234 14 / / SYM crl-24913 234 15 hope hope VERB crl-24913 234 16 to to PART crl-24913 234 17 fix fix VERB crl-24913 234 18 situation situation NOUN crl-24913 234 19 □ □ PUNCT crl-24913 234 20 following follow VERB crl-24913 234 21 orders order NOUN crl-24913 234 22 from from ADP crl-24913 234 23 library library PROPN crl-24913 234 24 administration administration NOUN crl-24913 234 25 □ □ PUNCT crl-24913 234 26 following follow VERB crl-24913 234 27 orders order NOUN crl-24913 234 28 from from ADP crl-24913 234 29 university university NOUN crl-24913 234 30 administration administration NOUN crl-24913 234 31 □ □ PUNCT crl-24913 234 32 i i PRON crl-24913 234 33 do do AUX crl-24913 234 34 n’t not PART crl-24913 234 35 know know VERB crl-24913 234 36 why why SCONJ crl-24913 234 37 □ □ PUNCT crl-24913 234 38 we we PRON crl-24913 234 39 did do AUX crl-24913 234 40 not not PART crl-24913 234 41 feel feel VERB crl-24913 234 42 it it PRON crl-24913 234 43 should should AUX crl-24913 234 44 be be AUX crl-24913 234 45 communicated communicate VERB crl-24913 234 46 □ □ PUNCT crl-24913 234 47 communication communication NOUN crl-24913 234 48 is be AUX crl-24913 234 49 the the DET crl-24913 234 50 responsibility responsibility NOUN crl-24913 234 51 of of ADP crl-24913 234 52 a a DET crl-24913 234 53 different different ADJ crl-24913 234 54 campus campus NOUN crl-24913 234 55 unit unit NOUN crl-24913 234 56 □ □ PUNCT crl-24913 234 57 other other ADJ crl-24913 234 58 ( ( PUNCT crl-24913 234 59 please please INTJ crl-24913 234 60 describe describe VERB crl-24913 234 61 ): ): PUNCT crl-24913 234 62 staff staff NOUN crl-24913 234 63 reductions reduction NOUN crl-24913 234 64 8 8 NUM crl-24913 234 65 . . PUNCT crl-24913 235 1 does do AUX crl-24913 235 2 your your PRON crl-24913 235 3 library library NOUN crl-24913 235 4 communicate communicate VERB crl-24913 235 5 staff staff NOUN crl-24913 235 6 reductions reduction NOUN crl-24913 235 7 to to ADP crl-24913 235 8 your your PRON crl-24913 235 9 campus campus NOUN crl-24913 235 10 stakeholders stakeholder NOUN crl-24913 235 11 ( ( PUNCT crl-24913 235 12 faculty faculty NOUN crl-24913 235 13 , , PUNCT crl-24913 235 14 students student NOUN crl-24913 235 15 , , PUNCT crl-24913 235 16 and and CCONJ crl-24913 235 17 others other NOUN crl-24913 235 18 ) ) PUNCT crl-24913 235 19 ? ? PUNCT crl-24913 236 1 □ □ PUNCT crl-24913 236 2 yes yes INTJ crl-24913 236 3 □ □ PUNCT crl-24913 236 4 no no DET crl-24913 236 5 □ □ NOUN crl-24913 236 6 i i PRON crl-24913 236 7 do do AUX crl-24913 236 8 n’t not PART crl-24913 236 9 know know VERB crl-24913 236 10 □ □ PUNCT crl-24913 236 11 we we PRON crl-24913 236 12 have have AUX crl-24913 236 13 not not PART crl-24913 236 14 had have VERB crl-24913 236 15 this this DET crl-24913 236 16 event event NOUN crl-24913 236 17 { { PUNCT crl-24913 236 18 if if SCONJ crl-24913 236 19 “ " PUNCT crl-24913 236 20 i i PRON crl-24913 236 21 do do AUX crl-24913 236 22 n’t not PART crl-24913 236 23 know know VERB crl-24913 236 24 ” " PUNCT crl-24913 236 25 or or CCONJ crl-24913 236 26 “ " PUNCT crl-24913 236 27 we we PRON crl-24913 236 28 have have AUX crl-24913 236 29 not not PART crl-24913 236 30 had have VERB crl-24913 236 31 this this DET crl-24913 236 32 event event NOUN crl-24913 236 33 , , PUNCT crl-24913 236 34 ” " PUNCT crl-24913 236 35 skip skip VERB crl-24913 236 36 to to PART crl-24913 236 37 question question VERB crl-24913 236 38 9 9 NUM crl-24913 236 39 . . PUNCT crl-24913 236 40 } } PUNCT crl-24913 236 41 326 326 NUM crl-24913 236 42 college college PROPN crl-24913 236 43 & & CCONJ crl-24913 236 44 research research PROPN crl-24913 236 45 libraries library NOUN crl-24913 236 46 may may AUX crl-24913 236 47 2021 2021 NUM crl-24913 236 48 { { PUNCT crl-24913 236 49 if if SCONJ crl-24913 236 50 “ " PUNCT crl-24913 236 51 no no INTJ crl-24913 236 52 , , PUNCT crl-24913 236 53 ” " PUNCT crl-24913 236 54 skip skip VERB crl-24913 236 55 to to PART crl-24913 236 56 question question VERB crl-24913 236 57 8d 8d NUM crl-24913 236 58 . . PUNCT crl-24913 236 59 } } PUNCT crl-24913 237 1 8a 8a PROPN crl-24913 237 2 . . PUNCT crl-24913 238 1 who who PRON crl-24913 238 2 communicates communicate VERB crl-24913 238 3 staff staff NOUN crl-24913 238 4 reductions reduction NOUN crl-24913 238 5 to to ADP crl-24913 238 6 your your PRON crl-24913 238 7 campus campus NOUN crl-24913 238 8 stakeholders stakeholder NOUN crl-24913 238 9 ? ? PUNCT crl-24913 239 1 check check VERB crl-24913 239 2 all all DET crl-24913 239 3 that that PRON crl-24913 239 4 apply apply VERB crl-24913 239 5 . . PUNCT crl-24913 240 1 □ □ PUNCT crl-24913 240 2 library library PROPN crl-24913 240 3 administration administration PROPN crl-24913 240 4 □ □ PUNCT crl-24913 240 5 library library NOUN crl-24913 240 6 communication communication NOUN crl-24913 240 7 / / SYM crl-24913 240 8 pr pr NOUN crl-24913 240 9 department department NOUN crl-24913 240 10 □ □ PUNCT crl-24913 240 11 university university NOUN crl-24913 240 12 administration administration NOUN crl-24913 240 13 or or CCONJ crl-24913 240 14 communication communication NOUN crl-24913 240 15 department department NOUN crl-24913 240 16 □ □ PUNCT crl-24913 240 17 collection collection NOUN crl-24913 240 18 development development NOUN crl-24913 240 19 □ □ PUNCT crl-24913 240 20 liaison liaison NOUN crl-24913 240 21 librarians librarian VERB crl-24913 240 22 □ □ PUNCT crl-24913 240 23 access access NOUN crl-24913 240 24 / / SYM crl-24913 240 25 public public ADJ crl-24913 240 26 services service NOUN crl-24913 240 27 □ □ PUNCT crl-24913 240 28 other other ADJ crl-24913 240 29 ( ( PUNCT crl-24913 240 30 please please INTJ crl-24913 240 31 describe describe VERB crl-24913 240 32 ): ): PUNCT crl-24913 240 33 □ □ PUNCT crl-24913 240 34 8b 8b NUM crl-24913 240 35 . . PUNCT crl-24913 241 1 how how SCONJ crl-24913 241 2 are be AUX crl-24913 241 3 staff staff NOUN crl-24913 241 4 reductions reduction NOUN crl-24913 241 5 communicated communicate VERB crl-24913 241 6 to to ADP crl-24913 241 7 your your PRON crl-24913 241 8 stakeholders stakeholder NOUN crl-24913 241 9 ? ? PUNCT crl-24913 242 1 check check VERB crl-24913 242 2 all all DET crl-24913 242 3 that that PRON crl-24913 242 4 apply apply VERB crl-24913 242 5 . . PUNCT crl-24913 243 1 □ □ PUNCT crl-24913 243 2 libraries library NOUN crl-24913 243 3 website website NOUN crl-24913 243 4 □ □ PUNCT crl-24913 243 5 campuswide campuswide NOUN crl-24913 243 6 email email NOUN crl-24913 243 7 / / SYM crl-24913 243 8 newsletter newsletter NOUN crl-24913 243 9 from from ADP crl-24913 243 10 library library NOUN crl-24913 243 11 □ □ PUNCT crl-24913 243 12 library library NOUN crl-24913 243 13 social social ADJ crl-24913 243 14 media medium NOUN crl-24913 243 15 □ □ PUNCT crl-24913 243 16 university university NOUN crl-24913 243 17 website website NOUN crl-24913 243 18 / / SYM crl-24913 243 19 email email NOUN crl-24913 243 20 / / SYM crl-24913 243 21 social social ADJ crl-24913 243 22 media medium NOUN crl-24913 243 23 □ □ PUNCT crl-24913 243 24 email email NOUN crl-24913 243 25 from from ADP crl-24913 243 26 liaison liaison NOUN crl-24913 243 27 to to ADP crl-24913 243 28 academic academic ADJ crl-24913 243 29 units unit NOUN crl-24913 243 30 □ □ PUNCT crl-24913 243 31 email email NOUN crl-24913 243 32 from from ADP crl-24913 243 33 administration administration NOUN crl-24913 243 34 to to ADP crl-24913 243 35 academic academic ADJ crl-24913 243 36 units unit NOUN crl-24913 243 37 □ □ PUNCT crl-24913 243 38 email email NOUN crl-24913 243 39 from from ADP crl-24913 243 40 collection collection NOUN crl-24913 243 41 development development NOUN crl-24913 243 42 / / SYM crl-24913 243 43 management management NOUN crl-24913 243 44 to to ADP crl-24913 243 45 academic academic ADJ crl-24913 243 46 units unit NOUN crl-24913 243 47 □ □ PUNCT crl-24913 243 48 face face NOUN crl-24913 243 49 - - PUNCT crl-24913 243 50 to to ADP crl-24913 243 51 - - PUNCT crl-24913 243 52 face face NOUN crl-24913 243 53 at at ADP crl-24913 243 54 faculty faculty NOUN crl-24913 243 55 meeting meeting NOUN crl-24913 243 56 □ □ PUNCT crl-24913 243 57 other other ADJ crl-24913 243 58 ( ( PUNCT crl-24913 243 59 please please INTJ crl-24913 243 60 describe describe VERB crl-24913 243 61 ): ): PUNCT crl-24913 243 62 8c 8c X crl-24913 243 63 . . PUNCT crl-24913 244 1 when when SCONJ crl-24913 244 2 are be AUX crl-24913 244 3 staff staff NOUN crl-24913 244 4 reductions reduction NOUN crl-24913 244 5 communicated communicate VERB crl-24913 244 6 to to ADP crl-24913 244 7 your your PRON crl-24913 244 8 stakeholders stakeholder NOUN crl-24913 244 9 ? ? PUNCT crl-24913 245 1 check check VERB crl-24913 245 2 all all DET crl-24913 245 3 that that PRON crl-24913 245 4 apply apply VERB crl-24913 245 5 . . PUNCT crl-24913 246 1 □ □ PUNCT crl-24913 246 2 immediately immediately ADV crl-24913 246 3 □ □ PUNCT crl-24913 246 4 after after SCONJ crl-24913 246 5 internal internal ADJ crl-24913 246 6 communication communication NOUN crl-24913 246 7 with with ADP crl-24913 246 8 library library NOUN crl-24913 246 9 staff staff NOUN crl-24913 246 10 □ □ PUNCT crl-24913 246 11 after after SCONJ crl-24913 246 12 message message NOUN crl-24913 246 13 is be AUX crl-24913 246 14 approved approve VERB crl-24913 246 15 by by ADP crl-24913 246 16 university university NOUN crl-24913 246 17 □ □ PUNCT crl-24913 246 18 once once ADV crl-24913 246 19 more more ADJ crl-24913 246 20 information information NOUN crl-24913 246 21 is be AUX crl-24913 246 22 gathered gather VERB crl-24913 246 23 and and CCONJ crl-24913 246 24 a a DET crl-24913 246 25 plan plan NOUN crl-24913 246 26 is be AUX crl-24913 246 27 in in ADP crl-24913 246 28 place place NOUN crl-24913 246 29 □ □ PUNCT crl-24913 246 30 when when SCONJ crl-24913 246 31 we we PRON crl-24913 246 32 start start VERB crl-24913 246 33 receiving receive VERB crl-24913 246 34 questions question NOUN crl-24913 246 35 from from ADP crl-24913 246 36 stakeholders stakeholder NOUN crl-24913 246 37 / / SYM crl-24913 246 38 media medium NOUN crl-24913 246 39 □ □ PUNCT crl-24913 246 40 other other ADJ crl-24913 246 41 ( ( PUNCT crl-24913 246 42 please please INTJ crl-24913 246 43 describe describe VERB crl-24913 246 44 ): ): PUNCT crl-24913 246 45 8d 8d NUM crl-24913 246 46 . . PUNCT crl-24913 247 1 if if SCONJ crl-24913 247 2 your your PRON crl-24913 247 3 library library NOUN crl-24913 247 4 does do AUX crl-24913 247 5 not not PART crl-24913 247 6 communicate communicate VERB crl-24913 247 7 staff staff NOUN crl-24913 247 8 reductions reduction NOUN crl-24913 247 9 , , PUNCT crl-24913 247 10 why why SCONJ crl-24913 247 11 not not PART crl-24913 247 12 ? ? PUNCT crl-24913 247 13 check check VERB crl-24913 247 14 all all DET crl-24913 247 15 that that PRON crl-24913 247 16 apply apply VERB crl-24913 247 17 . . PUNCT crl-24913 248 1 □ □ PUNCT crl-24913 248 2 to to PART crl-24913 248 3 minimize minimize VERB crl-24913 248 4 negative negative ADJ crl-24913 248 5 publicity publicity NOUN crl-24913 248 6 □ □ PUNCT crl-24913 248 7 to to PART crl-24913 248 8 minimize minimize VERB crl-24913 248 9 complaints complaint NOUN crl-24913 248 10 □ □ PUNCT crl-24913 248 11 to to PART crl-24913 248 12 buy buy VERB crl-24913 248 13 time time NOUN crl-24913 248 14 / / SYM crl-24913 248 15 hope hope VERB crl-24913 248 16 to to PART crl-24913 248 17 fix fix VERB crl-24913 248 18 situation situation NOUN crl-24913 248 19 □ □ PUNCT crl-24913 248 20 following follow VERB crl-24913 248 21 orders order NOUN crl-24913 248 22 from from ADP crl-24913 248 23 library library PROPN crl-24913 248 24 administration administration NOUN crl-24913 248 25 □ □ PUNCT crl-24913 248 26 following follow VERB crl-24913 248 27 orders order NOUN crl-24913 248 28 from from ADP crl-24913 248 29 university university NOUN crl-24913 248 30 administration administration NOUN crl-24913 248 31 □ □ PUNCT crl-24913 248 32 i i PRON crl-24913 248 33 do do AUX crl-24913 248 34 n’t not PART crl-24913 248 35 know know VERB crl-24913 248 36 why why SCONJ crl-24913 248 37 □ □ PUNCT crl-24913 248 38 we we PRON crl-24913 248 39 did do AUX crl-24913 248 40 not not PART crl-24913 248 41 feel feel VERB crl-24913 248 42 it it PRON crl-24913 248 43 should should AUX crl-24913 248 44 be be AUX crl-24913 248 45 communicated communicate VERB crl-24913 248 46 □ □ PUNCT crl-24913 248 47 communication communication NOUN crl-24913 248 48 is be AUX crl-24913 248 49 the the DET crl-24913 248 50 responsibility responsibility NOUN crl-24913 248 51 of of ADP crl-24913 248 52 a a DET crl-24913 248 53 different different ADJ crl-24913 248 54 campus campus NOUN crl-24913 248 55 unit unit NOUN crl-24913 248 56 □ □ PUNCT crl-24913 248 57 other other ADJ crl-24913 248 58 ( ( PUNCT crl-24913 248 59 please please INTJ crl-24913 248 60 describe describe VERB crl-24913 248 61 ): ): PUNCT crl-24913 248 62 access access NOUN crl-24913 248 63 issues issue NOUN crl-24913 248 64 9 9 NUM crl-24913 248 65 . . PUNCT crl-24913 249 1 does do AUX crl-24913 249 2 your your PRON crl-24913 249 3 library library NOUN crl-24913 249 4 communicate communicate VERB crl-24913 249 5 access access NOUN crl-24913 249 6 issues issue NOUN crl-24913 249 7 ( ( PUNCT crl-24913 249 8 such such ADJ crl-24913 249 9 as as ADP crl-24913 249 10 database database NOUN crl-24913 249 11 outage outage NOUN crl-24913 249 12 / / SYM crl-24913 249 13 updates update NOUN crl-24913 249 14 or or CCONJ crl-24913 249 15 closed closed ADJ crl-24913 249 16 stacks stack NOUN crl-24913 249 17 / / SYM crl-24913 249 18 departments department NOUN crl-24913 249 19 ) ) PUNCT crl-24913 249 20 to to ADP crl-24913 249 21 your your PRON crl-24913 249 22 campus campus NOUN crl-24913 249 23 stakeholders stakeholder NOUN crl-24913 249 24 ( ( PUNCT crl-24913 249 25 faculty faculty NOUN crl-24913 249 26 , , PUNCT crl-24913 249 27 students student NOUN crl-24913 249 28 , , PUNCT crl-24913 249 29 and and CCONJ crl-24913 249 30 others other NOUN crl-24913 249 31 ) ) PUNCT crl-24913 249 32 ? ? PUNCT crl-24913 250 1 □ □ PUNCT crl-24913 250 2 yes yes INTJ crl-24913 250 3 □ □ PUNCT crl-24913 250 4 no no DET crl-24913 250 5 □ □ NOUN crl-24913 250 6 i i PRON crl-24913 250 7 do do AUX crl-24913 250 8 n’t not PART crl-24913 250 9 know know VERB crl-24913 250 10 delivering deliver VERB crl-24913 250 11 bad bad ADJ crl-24913 250 12 news news NOUN crl-24913 250 13 327 327 NUM crl-24913 250 14 □ □ PUNCT crl-24913 250 15 we we PRON crl-24913 250 16 have have AUX crl-24913 250 17 not not PART crl-24913 250 18 had have VERB crl-24913 250 19 this this DET crl-24913 250 20 event event NOUN crl-24913 250 21 { { PUNCT crl-24913 250 22 if if SCONJ crl-24913 250 23 “ " PUNCT crl-24913 250 24 i i PRON crl-24913 250 25 do do AUX crl-24913 250 26 n’t not PART crl-24913 250 27 know know VERB crl-24913 250 28 ” " PUNCT crl-24913 250 29 or or CCONJ crl-24913 250 30 “ " PUNCT crl-24913 250 31 we we PRON crl-24913 250 32 have have AUX crl-24913 250 33 not not PART crl-24913 250 34 had have VERB crl-24913 250 35 this this DET crl-24913 250 36 event event NOUN crl-24913 250 37 , , PUNCT crl-24913 250 38 ” " PUNCT crl-24913 250 39 skip skip VERB crl-24913 250 40 to to PART crl-24913 250 41 question question VERB crl-24913 250 42 10 10 NUM crl-24913 250 43 . . PUNCT crl-24913 250 44 } } PUNCT crl-24913 251 1 { { PUNCT crl-24913 251 2 if if SCONJ crl-24913 251 3 “ " PUNCT crl-24913 251 4 no no INTJ crl-24913 251 5 , , PUNCT crl-24913 251 6 ” " PUNCT crl-24913 251 7 skip skip VERB crl-24913 251 8 to to PART crl-24913 251 9 question question VERB crl-24913 251 10 9d 9d NOUN crl-24913 251 11 . . PUNCT crl-24913 252 1 } } PUNCT crl-24913 252 2 9a 9a NOUN crl-24913 252 3 . . PUNCT crl-24913 253 1 who who PRON crl-24913 253 2 communicates communicate VERB crl-24913 253 3 access access NOUN crl-24913 253 4 issues issue NOUN crl-24913 253 5 to to ADP crl-24913 253 6 your your PRON crl-24913 253 7 campus campus NOUN crl-24913 253 8 stakeholders stakeholder NOUN crl-24913 253 9 ? ? PUNCT crl-24913 254 1 check check VERB crl-24913 254 2 all all DET crl-24913 254 3 that that PRON crl-24913 254 4 apply apply VERB crl-24913 254 5 . . PUNCT crl-24913 255 1 □ □ PUNCT crl-24913 255 2 library library PROPN crl-24913 255 3 administration administration PROPN crl-24913 255 4 □ □ PUNCT crl-24913 255 5 library library NOUN crl-24913 255 6 communication communication NOUN crl-24913 255 7 / / SYM crl-24913 255 8 pr pr NOUN crl-24913 255 9 department department NOUN crl-24913 255 10 □ □ PUNCT crl-24913 255 11 university university NOUN crl-24913 255 12 administration administration NOUN crl-24913 255 13 or or CCONJ crl-24913 255 14 communication communication NOUN crl-24913 255 15 department department NOUN crl-24913 255 16 □ □ PUNCT crl-24913 255 17 collection collection NOUN crl-24913 255 18 development development NOUN crl-24913 255 19 □ □ PUNCT crl-24913 255 20 liaison liaison NOUN crl-24913 255 21 librarians librarian VERB crl-24913 255 22 □ □ PUNCT crl-24913 255 23 access access NOUN crl-24913 255 24 / / SYM crl-24913 255 25 public public ADJ crl-24913 255 26 services service NOUN crl-24913 255 27 □ □ PUNCT crl-24913 255 28 other other ADJ crl-24913 255 29 ( ( PUNCT crl-24913 255 30 please please INTJ crl-24913 255 31 describe describe VERB crl-24913 255 32 ): ): PUNCT crl-24913 255 33 9b 9b X crl-24913 255 34 . . PUNCT crl-24913 256 1 how how SCONJ crl-24913 256 2 are be AUX crl-24913 256 3 access access NOUN crl-24913 256 4 issues issue NOUN crl-24913 256 5 communicated communicate VERB crl-24913 256 6 to to ADP crl-24913 256 7 your your PRON crl-24913 256 8 stakeholders stakeholder NOUN crl-24913 256 9 ? ? PUNCT crl-24913 257 1 check check VERB crl-24913 257 2 all all DET crl-24913 257 3 that that PRON crl-24913 257 4 apply apply VERB crl-24913 257 5 . . PUNCT crl-24913 258 1 □ □ PUNCT crl-24913 258 2 libraries library NOUN crl-24913 258 3 website website NOUN crl-24913 258 4 □ □ PUNCT crl-24913 258 5 campuswide campuswide NOUN crl-24913 258 6 email email NOUN crl-24913 258 7 / / SYM crl-24913 258 8 newsletter newsletter NOUN crl-24913 258 9 from from ADP crl-24913 258 10 library library NOUN crl-24913 258 11 □ □ PUNCT crl-24913 258 12 library library NOUN crl-24913 258 13 social social ADJ crl-24913 258 14 media medium NOUN crl-24913 258 15 □ □ PUNCT crl-24913 258 16 university university NOUN crl-24913 258 17 website website NOUN crl-24913 258 18 / / SYM crl-24913 258 19 email email NOUN crl-24913 258 20 / / SYM crl-24913 258 21 social social ADJ crl-24913 258 22 media medium NOUN crl-24913 258 23 □ □ PUNCT crl-24913 258 24 email email NOUN crl-24913 258 25 from from ADP crl-24913 258 26 liaison liaison NOUN crl-24913 258 27 to to ADP crl-24913 258 28 academic academic ADJ crl-24913 258 29 units unit NOUN crl-24913 258 30 □ □ PUNCT crl-24913 258 31 email email NOUN crl-24913 258 32 from from ADP crl-24913 258 33 administration administration NOUN crl-24913 258 34 to to ADP crl-24913 258 35 academic academic ADJ crl-24913 258 36 units unit NOUN crl-24913 258 37 □ □ PUNCT crl-24913 258 38 email email NOUN crl-24913 258 39 from from ADP crl-24913 258 40 collection collection NOUN crl-24913 258 41 development development NOUN crl-24913 258 42 / / SYM crl-24913 258 43 management management NOUN crl-24913 258 44 to to ADP crl-24913 258 45 academic academic ADJ crl-24913 258 46 units unit NOUN crl-24913 258 47 □ □ PUNCT crl-24913 258 48 face face NOUN crl-24913 258 49 - - PUNCT crl-24913 258 50 to to ADP crl-24913 258 51 - - PUNCT crl-24913 258 52 face face NOUN crl-24913 258 53 at at ADP crl-24913 258 54 faculty faculty NOUN crl-24913 258 55 meeting meeting NOUN crl-24913 258 56 □ □ PUNCT crl-24913 258 57 other other ADJ crl-24913 258 58 ( ( PUNCT crl-24913 258 59 please please INTJ crl-24913 258 60 describe describe VERB crl-24913 258 61 ): ): PUNCT crl-24913 258 62 9c 9c X crl-24913 258 63 . . PUNCT crl-24913 259 1 when when SCONJ crl-24913 259 2 are be AUX crl-24913 259 3 access access NOUN crl-24913 259 4 issues issue NOUN crl-24913 259 5 communicated communicate VERB crl-24913 259 6 to to ADP crl-24913 259 7 your your PRON crl-24913 259 8 stakeholders stakeholder NOUN crl-24913 259 9 ? ? PUNCT crl-24913 260 1 check check VERB crl-24913 260 2 all all DET crl-24913 260 3 that that PRON crl-24913 260 4 apply apply VERB crl-24913 260 5 . . PUNCT crl-24913 261 1 □ □ PUNCT crl-24913 261 2 immediately immediately ADV crl-24913 261 3 □ □ PUNCT crl-24913 261 4 after after SCONJ crl-24913 261 5 internal internal ADJ crl-24913 261 6 communication communication NOUN crl-24913 261 7 with with ADP crl-24913 261 8 library library NOUN crl-24913 261 9 staff staff NOUN crl-24913 261 10 □ □ PUNCT crl-24913 261 11 after after SCONJ crl-24913 261 12 message message NOUN crl-24913 261 13 is be AUX crl-24913 261 14 approved approve VERB crl-24913 261 15 by by ADP crl-24913 261 16 university university NOUN crl-24913 261 17 □ □ PUNCT crl-24913 261 18 once once ADV crl-24913 261 19 more more ADJ crl-24913 261 20 information information NOUN crl-24913 261 21 is be AUX crl-24913 261 22 gathered gather VERB crl-24913 261 23 and and CCONJ crl-24913 261 24 a a DET crl-24913 261 25 plan plan NOUN crl-24913 261 26 is be AUX crl-24913 261 27 in in ADP crl-24913 261 28 place place NOUN crl-24913 261 29 □ □ PUNCT crl-24913 261 30 when when SCONJ crl-24913 261 31 we we PRON crl-24913 261 32 start start VERB crl-24913 261 33 receiving receive VERB crl-24913 261 34 questions question NOUN crl-24913 261 35 from from ADP crl-24913 261 36 stakeholders stakeholder NOUN crl-24913 261 37 / / SYM crl-24913 261 38 media medium NOUN crl-24913 261 39 □ □ PUNCT crl-24913 261 40 other other ADJ crl-24913 261 41 ( ( PUNCT crl-24913 261 42 please please INTJ crl-24913 261 43 describe describe VERB crl-24913 261 44 ): ): PUNCT crl-24913 261 45 9d 9d PROPN crl-24913 261 46 . . PUNCT crl-24913 262 1 if if SCONJ crl-24913 262 2 your your PRON crl-24913 262 3 library library NOUN crl-24913 262 4 does do AUX crl-24913 262 5 not not PART crl-24913 262 6 communicate communicate VERB crl-24913 262 7 access access NOUN crl-24913 262 8 issues issue NOUN crl-24913 262 9 , , PUNCT crl-24913 262 10 why why SCONJ crl-24913 262 11 not not PART crl-24913 262 12 ? ? PUNCT crl-24913 263 1 check check VERB crl-24913 263 2 all all DET crl-24913 263 3 that that PRON crl-24913 263 4 apply apply VERB crl-24913 263 5 . . PUNCT crl-24913 264 1 □ □ PUNCT crl-24913 264 2 to to PART crl-24913 264 3 minimize minimize VERB crl-24913 264 4 negative negative ADJ crl-24913 264 5 publicity publicity NOUN crl-24913 264 6 □ □ PUNCT crl-24913 264 7 to to PART crl-24913 264 8 minimize minimize VERB crl-24913 264 9 complaints complaint NOUN crl-24913 264 10 □ □ PUNCT crl-24913 264 11 to to PART crl-24913 264 12 buy buy VERB crl-24913 264 13 time time NOUN crl-24913 264 14 / / SYM crl-24913 264 15 hope hope VERB crl-24913 264 16 to to PART crl-24913 264 17 fix fix VERB crl-24913 264 18 situation situation NOUN crl-24913 264 19 □ □ PUNCT crl-24913 264 20 following follow VERB crl-24913 264 21 orders order NOUN crl-24913 264 22 from from ADP crl-24913 264 23 library library PROPN crl-24913 264 24 administration administration NOUN crl-24913 264 25 □ □ PUNCT crl-24913 264 26 following follow VERB crl-24913 264 27 orders order NOUN crl-24913 264 28 from from ADP crl-24913 264 29 university university NOUN crl-24913 264 30 administration administration NOUN crl-24913 264 31 □ □ PUNCT crl-24913 264 32 i i PRON crl-24913 264 33 do do AUX crl-24913 264 34 n’t not PART crl-24913 264 35 know know VERB crl-24913 264 36 why why SCONJ crl-24913 264 37 □ □ PUNCT crl-24913 264 38 we we PRON crl-24913 264 39 did do AUX crl-24913 264 40 not not PART crl-24913 264 41 feel feel VERB crl-24913 264 42 it it PRON crl-24913 264 43 should should AUX crl-24913 264 44 be be AUX crl-24913 264 45 communicated communicate VERB crl-24913 264 46 □ □ PUNCT crl-24913 264 47 communication communication NOUN crl-24913 264 48 is be AUX crl-24913 264 49 the the DET crl-24913 264 50 responsibility responsibility NOUN crl-24913 264 51 of of ADP crl-24913 264 52 a a DET crl-24913 264 53 different different ADJ crl-24913 264 54 campus campus NOUN crl-24913 264 55 unit unit NOUN crl-24913 264 56 □ □ PUNCT crl-24913 264 57 other other ADJ crl-24913 264 58 ( ( PUNCT crl-24913 264 59 please please INTJ crl-24913 264 60 describe describe VERB crl-24913 264 61 ): ): PUNCT crl-24913 264 62 health health NOUN crl-24913 264 63 and and CCONJ crl-24913 264 64 safety safety NOUN crl-24913 264 65 emergencies emergency NOUN crl-24913 264 66 10 10 NUM crl-24913 264 67 . . PUNCT crl-24913 265 1 does do AUX crl-24913 265 2 your your PRON crl-24913 265 3 library library NOUN crl-24913 265 4 communicate communicate VERB crl-24913 265 5 health health NOUN crl-24913 265 6 and and CCONJ crl-24913 265 7 safety safety NOUN crl-24913 265 8 emergencies emergency NOUN crl-24913 265 9 ( ( PUNCT crl-24913 265 10 such such ADJ crl-24913 265 11 as as ADP crl-24913 265 12 flooding flooding NOUN crl-24913 265 13 , , PUNCT crl-24913 265 14 infestations infestation NOUN crl-24913 265 15 , , PUNCT crl-24913 265 16 or or CCONJ crl-24913 265 17 criminal criminal ADJ crl-24913 265 18 activity activity NOUN crl-24913 265 19 ) ) PUNCT crl-24913 265 20 to to ADP crl-24913 265 21 your your PRON crl-24913 265 22 campus campus NOUN crl-24913 265 23 stakeholders stakeholder NOUN crl-24913 265 24 ( ( PUNCT crl-24913 265 25 faculty faculty NOUN crl-24913 265 26 , , PUNCT crl-24913 265 27 students student NOUN crl-24913 265 28 , , PUNCT crl-24913 265 29 and and CCONJ crl-24913 265 30 others other NOUN crl-24913 265 31 ) ) PUNCT crl-24913 265 32 ? ? PUNCT crl-24913 266 1 □ □ PUNCT crl-24913 266 2 yes yes INTJ crl-24913 266 3 □ □ PUNCT crl-24913 266 4 no no DET crl-24913 266 5 □ □ NOUN crl-24913 266 6 i i PRON crl-24913 266 7 do do AUX crl-24913 266 8 n’t not PART crl-24913 266 9 know know VERB crl-24913 266 10 328 328 NUM crl-24913 266 11 college college PROPN crl-24913 266 12 & & CCONJ crl-24913 266 13 research research PROPN crl-24913 266 14 libraries library NOUN crl-24913 266 15 may may AUX crl-24913 266 16 2021 2021 NUM crl-24913 266 17 □ □ PUNCT crl-24913 266 18 we we PRON crl-24913 266 19 have have AUX crl-24913 266 20 not not PART crl-24913 266 21 had have VERB crl-24913 266 22 this this DET crl-24913 266 23 event event NOUN crl-24913 266 24 { { PUNCT crl-24913 266 25 if if SCONJ crl-24913 266 26 “ " PUNCT crl-24913 266 27 i i PRON crl-24913 266 28 do do AUX crl-24913 266 29 n’t not PART crl-24913 266 30 know know VERB crl-24913 266 31 ” " PUNCT crl-24913 266 32 or or CCONJ crl-24913 266 33 “ " PUNCT crl-24913 266 34 we we PRON crl-24913 266 35 have have AUX crl-24913 266 36 not not PART crl-24913 266 37 had have VERB crl-24913 266 38 this this DET crl-24913 266 39 event event NOUN crl-24913 266 40 , , PUNCT crl-24913 266 41 ” " PUNCT crl-24913 266 42 skip skip VERB crl-24913 266 43 to to PART crl-24913 266 44 question question VERB crl-24913 266 45 11 11 NUM crl-24913 266 46 . . PUNCT crl-24913 266 47 } } PUNCT crl-24913 266 48 { { PUNCT crl-24913 266 49 if if SCONJ crl-24913 266 50 “ " PUNCT crl-24913 266 51 no no INTJ crl-24913 266 52 , , PUNCT crl-24913 266 53 ” " PUNCT crl-24913 266 54 skip skip VERB crl-24913 266 55 to to PART crl-24913 266 56 question question VERB crl-24913 266 57 10d 10d NOUN crl-24913 266 58 . . PUNCT crl-24913 266 59 } } PUNCT crl-24913 266 60 10a 10a NOUN crl-24913 266 61 . . PUNCT crl-24913 267 1 who who PRON crl-24913 267 2 communicates communicate VERB crl-24913 267 3 health health NOUN crl-24913 267 4 and and CCONJ crl-24913 267 5 safety safety NOUN crl-24913 267 6 emergencies emergency NOUN crl-24913 267 7 to to ADP crl-24913 267 8 your your PRON crl-24913 267 9 campus campus NOUN crl-24913 267 10 stakeholders stakeholder NOUN crl-24913 267 11 ? ? PUNCT crl-24913 268 1 check check VERB crl-24913 268 2 all all DET crl-24913 268 3 that that PRON crl-24913 268 4 apply apply VERB crl-24913 268 5 . . PUNCT crl-24913 269 1 □ □ PUNCT crl-24913 269 2 library library PROPN crl-24913 269 3 administration administration PROPN crl-24913 269 4 □ □ PUNCT crl-24913 269 5 library library NOUN crl-24913 269 6 communication communication NOUN crl-24913 269 7 / / SYM crl-24913 269 8 pr pr NOUN crl-24913 269 9 department department NOUN crl-24913 269 10 □ □ PUNCT crl-24913 269 11 university university NOUN crl-24913 269 12 administration administration NOUN crl-24913 269 13 or or CCONJ crl-24913 269 14 communication communication NOUN crl-24913 269 15 department department NOUN crl-24913 269 16 □ □ PUNCT crl-24913 269 17 collection collection NOUN crl-24913 269 18 development development NOUN crl-24913 269 19 □ □ PUNCT crl-24913 269 20 liaison liaison NOUN crl-24913 269 21 librarians librarian VERB crl-24913 269 22 □ □ PUNCT crl-24913 269 23 access access NOUN crl-24913 269 24 / / SYM crl-24913 269 25 public public ADJ crl-24913 269 26 services service NOUN crl-24913 269 27 □ □ PUNCT crl-24913 269 28 other other ADJ crl-24913 269 29 ( ( PUNCT crl-24913 269 30 please please INTJ crl-24913 269 31 describe describe VERB crl-24913 269 32 ): ): PUNCT crl-24913 269 33 10b 10b NOUN crl-24913 269 34 . . PUNCT crl-24913 270 1 how how SCONJ crl-24913 270 2 are be AUX crl-24913 270 3 health health NOUN crl-24913 270 4 and and CCONJ crl-24913 270 5 safety safety NOUN crl-24913 270 6 emergencies emergency NOUN crl-24913 270 7 communicated communicate VERB crl-24913 270 8 to to ADP crl-24913 270 9 your your PRON crl-24913 270 10 stakeholders stakeholder NOUN crl-24913 270 11 ? ? PUNCT crl-24913 271 1 check check VERB crl-24913 271 2 all all DET crl-24913 271 3 that that PRON crl-24913 271 4 apply apply VERB crl-24913 271 5 . . PUNCT crl-24913 272 1 □ □ PUNCT crl-24913 272 2 libraries library NOUN crl-24913 272 3 website website NOUN crl-24913 272 4 □ □ PUNCT crl-24913 272 5 campuswide campuswide NOUN crl-24913 272 6 email email NOUN crl-24913 272 7 / / SYM crl-24913 272 8 newsletter newsletter NOUN crl-24913 272 9 from from ADP crl-24913 272 10 library library NOUN crl-24913 272 11 □ □ PUNCT crl-24913 272 12 library library NOUN crl-24913 272 13 social social ADJ crl-24913 272 14 media medium NOUN crl-24913 272 15 □ □ PUNCT crl-24913 272 16 university university NOUN crl-24913 272 17 website website NOUN crl-24913 272 18 / / SYM crl-24913 272 19 email email NOUN crl-24913 272 20 / / SYM crl-24913 272 21 social social ADJ crl-24913 272 22 media medium NOUN crl-24913 272 23 □ □ PUNCT crl-24913 272 24 email email NOUN crl-24913 272 25 from from ADP crl-24913 272 26 liaison liaison NOUN crl-24913 272 27 to to ADP crl-24913 272 28 academic academic ADJ crl-24913 272 29 units unit NOUN crl-24913 272 30 □ □ PUNCT crl-24913 272 31 email email NOUN crl-24913 272 32 from from ADP crl-24913 272 33 administration administration NOUN crl-24913 272 34 to to ADP crl-24913 272 35 academic academic ADJ crl-24913 272 36 units unit NOUN crl-24913 272 37 □ □ PUNCT crl-24913 272 38 email email NOUN crl-24913 272 39 from from ADP crl-24913 272 40 collection collection NOUN crl-24913 272 41 development development NOUN crl-24913 272 42 / / SYM crl-24913 272 43 management management NOUN crl-24913 272 44 to to ADP crl-24913 272 45 academic academic ADJ crl-24913 272 46 units unit NOUN crl-24913 272 47 □ □ PUNCT crl-24913 272 48 face face NOUN crl-24913 272 49 - - PUNCT crl-24913 272 50 to to ADP crl-24913 272 51 - - PUNCT crl-24913 272 52 face face NOUN crl-24913 272 53 at at ADP crl-24913 272 54 faculty faculty NOUN crl-24913 272 55 meeting meeting NOUN crl-24913 272 56 □ □ PUNCT crl-24913 272 57 other other ADJ crl-24913 272 58 ( ( PUNCT crl-24913 272 59 please please INTJ crl-24913 272 60 describe describe VERB crl-24913 272 61 ): ): PUNCT crl-24913 272 62 10c 10c NOUN crl-24913 272 63 . . PUNCT crl-24913 273 1 when when SCONJ crl-24913 273 2 are be AUX crl-24913 273 3 health health NOUN crl-24913 273 4 and and CCONJ crl-24913 273 5 safety safety NOUN crl-24913 273 6 emergencies emergency NOUN crl-24913 273 7 communicated communicate VERB crl-24913 273 8 to to ADP crl-24913 273 9 your your PRON crl-24913 273 10 stakeholders stakeholder NOUN crl-24913 273 11 ? ? PUNCT crl-24913 274 1 check check VERB crl-24913 274 2 all all DET crl-24913 274 3 that that PRON crl-24913 274 4 apply apply VERB crl-24913 274 5 . . PUNCT crl-24913 275 1 □ □ PUNCT crl-24913 275 2 immediately immediately ADV crl-24913 275 3 □ □ PUNCT crl-24913 275 4 after after SCONJ crl-24913 275 5 internal internal ADJ crl-24913 275 6 communication communication NOUN crl-24913 275 7 with with ADP crl-24913 275 8 library library NOUN crl-24913 275 9 staff staff NOUN crl-24913 275 10 □ □ PUNCT crl-24913 275 11 after after SCONJ crl-24913 275 12 message message NOUN crl-24913 275 13 is be AUX crl-24913 275 14 approved approve VERB crl-24913 275 15 by by ADP crl-24913 275 16 university university NOUN crl-24913 275 17 □ □ PUNCT crl-24913 275 18 once once ADV crl-24913 275 19 more more ADJ crl-24913 275 20 information information NOUN crl-24913 275 21 is be AUX crl-24913 275 22 gathered gather VERB crl-24913 275 23 and and CCONJ crl-24913 275 24 a a DET crl-24913 275 25 plan plan NOUN crl-24913 275 26 is be AUX crl-24913 275 27 in in ADP crl-24913 275 28 place place NOUN crl-24913 275 29 □ □ PUNCT crl-24913 275 30 when when SCONJ crl-24913 275 31 we we PRON crl-24913 275 32 start start VERB crl-24913 275 33 receiving receive VERB crl-24913 275 34 questions question NOUN crl-24913 275 35 from from ADP crl-24913 275 36 stakeholders stakeholder NOUN crl-24913 275 37 / / SYM crl-24913 275 38 media medium NOUN crl-24913 275 39 □ □ PUNCT crl-24913 275 40 other other ADJ crl-24913 275 41 ( ( PUNCT crl-24913 275 42 please please INTJ crl-24913 275 43 describe describe VERB crl-24913 275 44 ): ): PUNCT crl-24913 275 45 10d 10d NOUN crl-24913 275 46 . . PUNCT crl-24913 276 1 if if SCONJ crl-24913 276 2 your your PRON crl-24913 276 3 library library NOUN crl-24913 276 4 does do AUX crl-24913 276 5 not not PART crl-24913 276 6 communicate communicate VERB crl-24913 276 7 health health NOUN crl-24913 276 8 and and CCONJ crl-24913 276 9 safety safety NOUN crl-24913 276 10 emergencies emergency NOUN crl-24913 276 11 , , PUNCT crl-24913 276 12 why why SCONJ crl-24913 276 13 not not PART crl-24913 276 14 ? ? PUNCT crl-24913 276 15 □ □ PUNCT crl-24913 276 16 to to PART crl-24913 276 17 minimize minimize VERB crl-24913 276 18 negative negative ADJ crl-24913 276 19 publicity publicity NOUN crl-24913 276 20 □ □ PUNCT crl-24913 276 21 to to PART crl-24913 276 22 minimize minimize VERB crl-24913 276 23 complaints complaint NOUN crl-24913 276 24 □ □ PUNCT crl-24913 276 25 to to PART crl-24913 276 26 buy buy VERB crl-24913 276 27 time time NOUN crl-24913 276 28 / / SYM crl-24913 276 29 hope hope VERB crl-24913 276 30 to to PART crl-24913 276 31 fix fix VERB crl-24913 276 32 situation situation NOUN crl-24913 276 33 □ □ PUNCT crl-24913 276 34 following follow VERB crl-24913 276 35 orders order NOUN crl-24913 276 36 from from ADP crl-24913 276 37 library library PROPN crl-24913 276 38 administration administration NOUN crl-24913 276 39 □ □ PUNCT crl-24913 276 40 following follow VERB crl-24913 276 41 orders order NOUN crl-24913 276 42 from from ADP crl-24913 276 43 university university NOUN crl-24913 276 44 administration administration NOUN crl-24913 276 45 □ □ PUNCT crl-24913 276 46 i i PRON crl-24913 276 47 do do AUX crl-24913 276 48 n’t not PART crl-24913 276 49 know know VERB crl-24913 276 50 why why SCONJ crl-24913 276 51 □ □ PUNCT crl-24913 276 52 we we PRON crl-24913 276 53 did do AUX crl-24913 276 54 not not PART crl-24913 276 55 feel feel VERB crl-24913 276 56 it it PRON crl-24913 276 57 should should AUX crl-24913 276 58 be be AUX crl-24913 276 59 communicated communicate VERB crl-24913 276 60 □ □ PUNCT crl-24913 276 61 communication communication NOUN crl-24913 276 62 is be AUX crl-24913 276 63 the the DET crl-24913 276 64 responsibility responsibility NOUN crl-24913 276 65 of of ADP crl-24913 276 66 a a DET crl-24913 276 67 different different ADJ crl-24913 276 68 campus campus NOUN crl-24913 276 69 unit unit NOUN crl-24913 276 70 □ □ PUNCT crl-24913 276 71 other other ADJ crl-24913 276 72 ( ( PUNCT crl-24913 276 73 please please INTJ crl-24913 276 74 describe describe VERB crl-24913 276 75 ): ): PUNCT crl-24913 276 76 other other ADJ crl-24913 276 77 information information NOUN crl-24913 276 78 11 11 NUM crl-24913 276 79 . . PUNCT crl-24913 276 80 are be AUX crl-24913 276 81 there there PRON crl-24913 276 82 any any DET crl-24913 276 83 other other ADJ crl-24913 276 84 negative negative ADJ crl-24913 276 85 events event NOUN crl-24913 276 86 that that PRON crl-24913 276 87 required require VERB crl-24913 276 88 communication communication NOUN crl-24913 276 89 with with ADP crl-24913 276 90 your your PRON crl-24913 276 91 stakeholders stakeholder NOUN crl-24913 276 92 and and CCONJ crl-24913 276 93 were be AUX crl-24913 276 94 not not PART crl-24913 276 95 included include VERB crl-24913 276 96 in in ADP crl-24913 276 97 this this DET crl-24913 276 98 survey survey NOUN crl-24913 276 99 ? ? PUNCT crl-24913 277 1 if if SCONJ crl-24913 277 2 so so ADV crl-24913 277 3 , , PUNCT crl-24913 277 4 please please INTJ crl-24913 277 5 describe describe VERB crl-24913 277 6 the the DET crl-24913 277 7 event event NOUN crl-24913 277 8 and and CCONJ crl-24913 277 9 how how SCONJ crl-24913 277 10 it it PRON crl-24913 277 11 was be AUX crl-24913 277 12 delivering deliver VERB crl-24913 277 13 bad bad ADJ crl-24913 277 14 news news NOUN crl-24913 277 15 329 329 NUM crl-24913 277 16 communicated communicate VERB crl-24913 277 17 . . PUNCT crl-24913 278 1 12 12 NUM crl-24913 278 2 . . PUNCT crl-24913 279 1 what what PRON crl-24913 279 2 has have AUX crl-24913 279 3 been be AUX crl-24913 279 4 the the DET crl-24913 279 5 response response NOUN crl-24913 279 6 from from ADP crl-24913 279 7 your your PRON crl-24913 279 8 stakeholders stakeholder NOUN crl-24913 279 9 based base VERB crl-24913 279 10 on on ADP crl-24913 279 11 your your PRON crl-24913 279 12 library library NOUN crl-24913 279 13 ’s ’s PART crl-24913 279 14 communication communication NOUN crl-24913 279 15 methods method NOUN crl-24913 279 16 ? ? PUNCT crl-24913 280 1 please please INTJ crl-24913 280 2 list list VERB crl-24913 280 3 examples example NOUN crl-24913 280 4 . . PUNCT crl-24913 281 1 thank thank VERB crl-24913 281 2 you you PRON crl-24913 281 3 for for ADP crl-24913 281 4 completing complete VERB crl-24913 281 5 this this DET crl-24913 281 6 survey survey NOUN crl-24913 281 7 . . PUNCT crl-24913 282 1 notes note NOUN crl-24913 282 2 1 1 NUM crl-24913 282 3 . . PUNCT crl-24913 283 1 w. w. PROPN crl-24913 283 2 timothy timothy PROPN crl-24913 283 3 coombs coombs PROPN crl-24913 283 4 , , PUNCT crl-24913 283 5 ongoing ongoing ADJ crl-24913 283 6 crisis crisis NOUN crl-24913 283 7 communication communication NOUN crl-24913 283 8 : : PUNCT crl-24913 283 9 planning planning NOUN crl-24913 283 10 , , PUNCT crl-24913 283 11 managing managing NOUN crl-24913 283 12 , , PUNCT crl-24913 283 13 and and CCONJ crl-24913 283 14 responding respond VERB crl-24913 283 15 , , PUNCT crl-24913 283 16 5th 5th ADJ crl-24913 283 17 ed ed NOUN crl-24913 283 18 . . PUNCT crl-24913 284 1 ( ( PUNCT crl-24913 284 2 los los PROPN crl-24913 284 3 angeles angeles PROPN crl-24913 284 4 , , PUNCT crl-24913 284 5 ca ca AUX crl-24913 284 6 : : PUNCT crl-24913 284 7 sage sage VERB crl-24913 284 8 , , PUNCT crl-24913 284 9 2019 2019 NUM crl-24913 284 10 ) ) PUNCT crl-24913 284 11 ; ; PUNCT crl-24913 284 12 erika erika PROPN crl-24913 284 13 hayes hayes PROPN crl-24913 284 14 james james PROPN crl-24913 284 15 and and CCONJ crl-24913 284 16 lynn lynn PROPN crl-24913 284 17 perry perry PROPN crl-24913 284 18 wooten wooten NOUN crl-24913 284 19 , , PUNCT crl-24913 284 20 leading lead VERB crl-24913 284 21 under under ADP crl-24913 284 22 pressure pressure NOUN crl-24913 284 23 : : PUNCT crl-24913 284 24 from from ADP crl-24913 284 25 surviving survive VERB crl-24913 284 26 to to ADP crl-24913 284 27 thriving thrive VERB crl-24913 284 28 before before ADV crl-24913 284 29 , , PUNCT crl-24913 284 30 during during ADP crl-24913 284 31 , , PUNCT crl-24913 284 32 and and CCONJ crl-24913 284 33 after after ADP crl-24913 284 34 a a DET crl-24913 284 35 crisis crisis NOUN crl-24913 284 36 ( ( PUNCT crl-24913 284 37 new new PROPN crl-24913 284 38 york york PROPN crl-24913 284 39 , , PUNCT crl-24913 284 40 ny ny PROPN crl-24913 284 41 : : PUNCT crl-24913 284 42 routledge routledge NOUN crl-24913 284 43 , , PUNCT crl-24913 284 44 2010 2010 NUM crl-24913 284 45 ) ) PUNCT crl-24913 284 46 ; ; PUNCT crl-24913 284 47 michael michael PROPN crl-24913 284 48 l l PROPN crl-24913 284 49 kent kent PROPN crl-24913 284 50 , , PUNCT crl-24913 284 51 “ " PUNCT crl-24913 284 52 what what PRON crl-24913 284 53 is be AUX crl-24913 284 54 a a DET crl-24913 284 55 public public ADJ crl-24913 284 56 relations relation NOUN crl-24913 284 57 ‘ ' PUNCT crl-24913 284 58 crisis crisis NOUN crl-24913 284 59 ’ ' PUNCT crl-24913 284 60 ? ? PUNCT crl-24913 285 1 refocusing refocus VERB crl-24913 285 2 crisis crisis NOUN crl-24913 285 3 research research NOUN crl-24913 285 4 , , PUNCT crl-24913 285 5 ” " PUNCT crl-24913 285 6 in in ADP crl-24913 285 7 the the DET crl-24913 285 8 handbook handbook NOUN crl-24913 285 9 of of ADP crl-24913 285 10 crisis crisis NOUN crl-24913 285 11 communication communication NOUN crl-24913 285 12 , , PUNCT crl-24913 285 13 eds ed NOUN crl-24913 285 14 . . PUNCT crl-24913 286 1 w. w. PROPN crl-24913 286 2 timothy timothy PROPN crl-24913 286 3 coombs coombs PROPN crl-24913 286 4 and and CCONJ crl-24913 286 5 sherry sherry PROPN crl-24913 286 6 j. j. PROPN crl-24913 286 7 holladay holladay PROPN crl-24913 286 8 ( ( PUNCT crl-24913 286 9 hoboken hoboken PROPN crl-24913 286 10 , , PUNCT crl-24913 286 11 nj nj PROPN crl-24913 286 12 : : PUNCT crl-24913 286 13 blackwell blackwell PROPN crl-24913 286 14 , , PUNCT crl-24913 286 15 2010 2010 NUM crl-24913 286 16 ) ) PUNCT crl-24913 286 17 , , PUNCT crl-24913 286 18 705–12 705–12 NUM crl-24913 286 19 ; ; PUNCT crl-24913 286 20 shearlean shearlean ADJ crl-24913 286 21 duke duke NOUN crl-24913 286 22 and and CCONJ crl-24913 286 23 lynne lynne PROPN crl-24913 286 24 masland masland PROPN crl-24913 286 25 , , PUNCT crl-24913 286 26 “ " PUNCT crl-24913 286 27 crisis crisis NOUN crl-24913 286 28 communication communication NOUN crl-24913 286 29 by by ADP crl-24913 286 30 the the DET crl-24913 286 31 book book NOUN crl-24913 286 32 , , PUNCT crl-24913 286 33 ” " PUNCT crl-24913 286 34 public public ADJ crl-24913 286 35 relations relation NOUN crl-24913 286 36 quarterly quarterly ADJ crl-24913 286 37 47 47 NUM crl-24913 286 38 , , PUNCT crl-24913 286 39 no no NOUN crl-24913 286 40 . . NOUN crl-24913 286 41 3 3 NUM crl-24913 286 42 ( ( PUNCT crl-24913 286 43 fall fall NOUN crl-24913 286 44 2002 2002 NUM crl-24913 286 45 ): ): PUNCT crl-24913 286 46 30 30 NUM crl-24913 286 47 . . NUM crl-24913 286 48 2 2 NUM crl-24913 286 49 . . X crl-24913 286 50 coombs coombs PROPN crl-24913 286 51 , , PUNCT crl-24913 286 52 ongoing ongoing ADJ crl-24913 286 53 crisis crisis NOUN crl-24913 286 54 communication communication NOUN crl-24913 286 55 , , PUNCT crl-24913 286 56 3–4 3–4 NUM crl-24913 286 57 ; ; PUNCT crl-24913 286 58 w. w. PROPN crl-24913 286 59 timothy timothy PROPN crl-24913 286 60 coombs coombs PROPN crl-24913 286 61 , , PUNCT crl-24913 286 62 “ " PUNCT crl-24913 286 63 crisis crisis NOUN crl-24913 286 64 and and CCONJ crl-24913 286 65 crisis crisis NOUN crl-24913 286 66 management management NOUN crl-24913 286 67 , , PUNCT crl-24913 286 68 ” " PUNCT crl-24913 286 69 in in ADP crl-24913 286 70 encyclopedia encyclopedia NOUN crl-24913 286 71 of of ADP crl-24913 286 72 public public ADJ crl-24913 286 73 relations relation NOUN crl-24913 286 74 , , PUNCT crl-24913 286 75 ed ed PROPN crl-24913 286 76 . . PROPN crl-24913 286 77 robert robert PROPN crl-24913 286 78 l. l. PROPN crl-24913 286 79 heath heath PROPN crl-24913 286 80 , , PUNCT crl-24913 286 81 vol vol NOUN crl-24913 286 82 . . PROPN crl-24913 286 83 1 1 NUM crl-24913 286 84 ( ( PUNCT crl-24913 286 85 thousand thousand NUM crl-24913 286 86 oaks oak NOUN crl-24913 286 87 , , PUNCT crl-24913 286 88 ca ca NOUN crl-24913 286 89 : : PUNCT crl-24913 286 90 sage sage VERB crl-24913 286 91 , , PUNCT crl-24913 286 92 2005 2005 NUM crl-24913 286 93 ) ) PUNCT crl-24913 286 94 , , PUNCT crl-24913 286 95 217 217 NUM crl-24913 286 96 . . NOUN crl-24913 287 1 3 3 X crl-24913 287 2 . . X crl-24913 287 3 coombs coombs PROPN crl-24913 287 4 , , PUNCT crl-24913 287 5 ongoing ongoing ADJ crl-24913 287 6 crisis crisis NOUN crl-24913 287 7 communication communication NOUN crl-24913 287 8 , , PUNCT crl-24913 287 9 3–4 3–4 NUM crl-24913 287 10 . . PROPN crl-24913 287 11 4 4 NUM crl-24913 287 12 . . X crl-24913 287 13 kent kent PROPN crl-24913 287 14 , , PUNCT crl-24913 287 15 “ " PUNCT crl-24913 287 16 what what PRON crl-24913 287 17 is be AUX crl-24913 287 18 a a DET crl-24913 287 19 public public ADJ crl-24913 287 20 relations relation NOUN crl-24913 287 21 ‘ ' PUNCT crl-24913 287 22 crisis crisis NOUN crl-24913 287 23 ’ ' PUNCT crl-24913 287 24 ? ? PUNCT crl-24913 288 1 refocusing refocus VERB crl-24913 288 2 crisis crisis NOUN crl-24913 288 3 research research NOUN crl-24913 288 4 , , PUNCT crl-24913 288 5 ” " PUNCT crl-24913 288 6 709 709 NUM crl-24913 288 7 . . NUM crl-24913 288 8 5 5 NUM crl-24913 288 9 . . X crl-24913 288 10 james james PROPN crl-24913 288 11 and and CCONJ crl-24913 288 12 wooten wooten NOUN crl-24913 288 13 , , PUNCT crl-24913 288 14 leading lead VERB crl-24913 288 15 under under ADP crl-24913 288 16 pressure pressure NOUN crl-24913 288 17 , , PUNCT crl-24913 288 18 8 8 NUM crl-24913 288 19 . . PROPN crl-24913 288 20 6 6 NUM crl-24913 288 21 . . PUNCT crl-24913 289 1 w. w. PROPN crl-24913 289 2 timothy timothy PROPN crl-24913 289 3 coombs coombs PROPN crl-24913 289 4 , , PUNCT crl-24913 289 5 “ " PUNCT crl-24913 289 6 crisis crisis NOUN crl-24913 289 7 communication communication NOUN crl-24913 289 8 and and CCONJ crl-24913 289 9 its its PRON crl-24913 289 10 allied allied ADJ crl-24913 289 11 fields field NOUN crl-24913 289 12 , , PUNCT crl-24913 289 13 ” " PUNCT crl-24913 289 14 in in ADP crl-24913 289 15 the the DET crl-24913 289 16 handbook handbook NOUN crl-24913 289 17 of of ADP crl-24913 289 18 crisis crisis NOUN crl-24913 289 19 communication communication NOUN crl-24913 289 20 , , PUNCT crl-24913 289 21 eds ed NOUN crl-24913 289 22 . . PUNCT crl-24913 290 1 sherry sherry PROPN crl-24913 290 2 j. j. PROPN crl-24913 290 3 holladay holladay PROPN crl-24913 290 4 and and CCONJ crl-24913 290 5 w. w. PROPN crl-24913 290 6 timothy timothy PROPN crl-24913 290 7 coombs coombs PROPN crl-24913 290 8 ( ( PUNCT crl-24913 290 9 oxford oxford PROPN crl-24913 290 10 , , PUNCT crl-24913 290 11 uk uk PROPN crl-24913 290 12 : : PUNCT crl-24913 290 13 wiley wiley PROPN crl-24913 290 14 - - PUNCT crl-24913 290 15 blackwell blackwell PROPN crl-24913 290 16 , , PUNCT crl-24913 290 17 2010 2010 NUM crl-24913 290 18 ) ) PUNCT crl-24913 290 19 , , PUNCT crl-24913 290 20 55 55 NUM crl-24913 290 21 , , PUNCT crl-24913 290 22 https://doi https://doi PROPN crl-24913 290 23 . . PUNCT crl-24913 290 24 org/10.1002/9781444314885.ch2 org/10.1002/9781444314885.ch2 PROPN crl-24913 290 25 . . PUNCT crl-24913 291 1 7 7 X crl-24913 291 2 . . X crl-24913 291 3 e.w e.w PROPN crl-24913 291 4 . . PROPN crl-24913 291 5 brody brody NOUN crl-24913 291 6 , , PUNCT crl-24913 291 7 managing manage VERB crl-24913 291 8 communication communication NOUN crl-24913 291 9 processes process NOUN crl-24913 291 10 : : PUNCT crl-24913 291 11 from from ADP crl-24913 291 12 planning plan VERB crl-24913 291 13 to to ADP crl-24913 291 14 crisis crisis NOUN crl-24913 291 15 response response NOUN crl-24913 291 16 ( ( PUNCT crl-24913 291 17 new new PROPN crl-24913 291 18 york york PROPN crl-24913 291 19 , , PUNCT crl-24913 291 20 ny ny NOUN crl-24913 291 21 : : PUNCT crl-24913 291 22 praeger praeger NOUN crl-24913 291 23 , , PUNCT crl-24913 291 24 1991 1991 NUM crl-24913 291 25 ) ) PUNCT crl-24913 291 26 , , PUNCT crl-24913 291 27 175 175 NUM crl-24913 291 28 . . PROPN crl-24913 291 29 8 8 NUM crl-24913 291 30 . . PROPN crl-24913 292 1 robert robert PROPN crl-24913 292 2 j. j. PROPN crl-24913 292 3 bies bies PROPN crl-24913 292 4 , , PUNCT crl-24913 292 5 “ " PUNCT crl-24913 292 6 the the DET crl-24913 292 7 delivery delivery NOUN crl-24913 292 8 of of ADP crl-24913 292 9 bad bad ADJ crl-24913 292 10 news news NOUN crl-24913 292 11 in in ADP crl-24913 292 12 organizations organization NOUN crl-24913 292 13 : : PUNCT crl-24913 292 14 a a DET crl-24913 292 15 framework framework NOUN crl-24913 292 16 for for ADP crl-24913 292 17 analysis analysis NOUN crl-24913 292 18 , , PUNCT crl-24913 292 19 ” " PUNCT crl-24913 292 20 journal journal NOUN crl-24913 292 21 of of ADP crl-24913 292 22 management management NOUN crl-24913 292 23 39 39 NUM crl-24913 292 24 , , PUNCT crl-24913 292 25 no no INTJ crl-24913 292 26 . . NOUN crl-24913 292 27 1 1 NUM crl-24913 292 28 ( ( PUNCT crl-24913 292 29 january january PROPN crl-24913 292 30 2013 2013 NUM crl-24913 292 31 ): ): PUNCT crl-24913 292 32 137 137 NUM crl-24913 292 33 , , PUNCT crl-24913 292 34 https://doi.org/10.1177/0149206312461053 https://doi.org/10.1177/0149206312461053 PROPN crl-24913 292 35 . . PUNCT crl-24913 293 1 9 9 X crl-24913 293 2 . . PROPN crl-24913 293 3 amanda amanda PROPN crl-24913 293 4 b. b. PROPN crl-24913 293 5 albert albert PROPN crl-24913 293 6 , , PUNCT crl-24913 293 7 “ " PUNCT crl-24913 293 8 communicating communicate VERB crl-24913 293 9 library library NOUN crl-24913 293 10 value value NOUN crl-24913 293 11 : : PUNCT crl-24913 293 12 the the DET crl-24913 293 13 missing miss VERB crl-24913 293 14 piece piece NOUN crl-24913 293 15 of of ADP crl-24913 293 16 the the DET crl-24913 293 17 assessment assessment NOUN crl-24913 293 18 puzzle puzzle NOUN crl-24913 293 19 , , PUNCT crl-24913 293 20 ” " PUNCT crl-24913 293 21 journal journal NOUN crl-24913 293 22 of of ADP crl-24913 293 23 academic academic ADJ crl-24913 293 24 librarianship librarianship NOUN crl-24913 293 25 40 40 NUM crl-24913 293 26 , , PUNCT crl-24913 293 27 no no INTJ crl-24913 293 28 . . NOUN crl-24913 293 29 6 6 NUM crl-24913 293 30 ( ( PUNCT crl-24913 293 31 november november PROPN crl-24913 293 32 2014 2014 NUM crl-24913 293 33 ): ): PUNCT crl-24913 293 34 634–37 634–37 PROPN crl-24913 293 35 , , PUNCT crl-24913 293 36 https://doi.org/10.1016/j.acalib.2014.10.001 https://doi.org/10.1016/j.acalib.2014.10.001 NUM crl-24913 293 37 ; ; PUNCT crl-24913 293 38 amanda amanda PROPN crl-24913 293 39 b. b. PROPN crl-24913 293 40 albert albert PROPN crl-24913 293 41 , , PUNCT crl-24913 293 42 “ " PUNCT crl-24913 293 43 building build VERB crl-24913 293 44 brand brand NOUN crl-24913 293 45 love love NOUN crl-24913 293 46 and and CCONJ crl-24913 293 47 gaining gain VERB crl-24913 293 48 the the DET crl-24913 293 49 advocacy advocacy NOUN crl-24913 293 50 you you PRON crl-24913 293 51 crave crave VERB crl-24913 293 52 by by ADP crl-24913 293 53 communicating communicate VERB crl-24913 293 54 your your PRON crl-24913 293 55 library library NOUN crl-24913 293 56 ’s ’s PART crl-24913 293 57 value value NOUN crl-24913 293 58 , , PUNCT crl-24913 293 59 ” " PUNCT crl-24913 293 60 journal journal PROPN crl-24913 293 61 of of ADP crl-24913 293 62 library library PROPN crl-24913 293 63 & & CCONJ crl-24913 293 64 information information NOUN crl-24913 293 65 services service NOUN crl-24913 293 66 in in ADP crl-24913 293 67 distance distance NOUN crl-24913 293 68 learning learn VERB crl-24913 293 69 11 11 NUM crl-24913 293 70 , , PUNCT crl-24913 293 71 no no NOUN crl-24913 293 72 . . NOUN crl-24913 293 73 1/2 1/2 NUM crl-24913 293 74 ( ( PUNCT crl-24913 293 75 january january PROPN crl-24913 293 76 2 2 NUM crl-24913 293 77 , , PUNCT crl-24913 293 78 2017 2017 NUM crl-24913 293 79 ): ): PUNCT crl-24913 293 80 237–50 237–50 NUM crl-24913 293 81 , , PUNCT crl-24913 293 82 https://doi.org/1 https://doi.org/1 PROPN crl-24913 293 83 0.1080/1533290x.2016.1193413 0.1080/1533290x.2016.1193413 SPACE crl-24913 293 84 ; ; PUNCT crl-24913 293 85 american american PROPN crl-24913 293 86 library library PROPN crl-24913 293 87 association association PROPN crl-24913 293 88 ( ( PUNCT crl-24913 293 89 ala ala PROPN crl-24913 293 90 ) ) PUNCT crl-24913 293 91 , , PUNCT crl-24913 293 92 “ " PUNCT crl-24913 293 93 media medium NOUN crl-24913 293 94 relations relation NOUN crl-24913 293 95 handbook handbook VERB crl-24913 293 96 for for ADP crl-24913 293 97 libraries library NOUN crl-24913 293 98 ” " PUNCT crl-24913 293 99 ( ( PUNCT crl-24913 293 100 november november PROPN crl-24913 293 101 27 27 NUM crl-24913 293 102 , , PUNCT crl-24913 293 103 2012 2012 NUM crl-24913 293 104 ) ) PUNCT crl-24913 293 105 , , PUNCT crl-24913 293 106 available available ADJ crl-24913 293 107 online online ADV crl-24913 293 108 at at ADP crl-24913 293 109 www.ala.org/advocacy/sites/ala.org.advocacy/files/content/ala-mediarelations-handbook.pdf www.ala.org/advocacy/sites/ala.org.advocacy/files/content/ala-mediarelations-handbook.pdf PROPN crl-24913 294 1 [ [ X crl-24913 294 2 accessed access VERB crl-24913 294 3 12 12 NUM crl-24913 294 4 march march NOUN crl-24913 294 5 2020 2020 NUM crl-24913 294 6 ] ] PUNCT crl-24913 294 7 ; ; PUNCT crl-24913 294 8 mark mark PROPN crl-24913 294 9 r. r. PROPN crl-24913 294 10 gould gould PROPN crl-24913 294 11 , , PUNCT crl-24913 294 12 the the DET crl-24913 294 13 library library NOUN crl-24913 294 14 pr pr ADP crl-24913 294 15 handbook handbook PROPN crl-24913 294 16 ( ( PUNCT crl-24913 294 17 chicago chicago PROPN crl-24913 294 18 , , PUNCT crl-24913 294 19 il il PROPN crl-24913 294 20 : : PUNCT crl-24913 294 21 ala ala PROPN crl-24913 294 22 editions edition NOUN crl-24913 294 23 , , PUNCT crl-24913 294 24 2009 2009 NUM crl-24913 294 25 ) ) PUNCT crl-24913 294 26 ; ; PUNCT crl-24913 294 27 lauren lauren PROPN crl-24913 294 28 comito comito PROPN crl-24913 294 29 , , PUNCT crl-24913 294 30 grassroots grassroots PROPN crl-24913 294 31 library library PROPN crl-24913 294 32 advocacy advocacy PROPN crl-24913 294 33 , , PUNCT crl-24913 294 34 special special ADJ crl-24913 294 35 reports report NOUN crl-24913 294 36 ( ( PUNCT crl-24913 294 37 chicago chicago PROPN crl-24913 294 38 , , PUNCT crl-24913 294 39 il il PROPN crl-24913 294 40 : : PUNCT crl-24913 294 41 ala ala PROPN crl-24913 294 42 editions edition NOUN crl-24913 294 43 , , PUNCT crl-24913 294 44 2012 2012 NUM crl-24913 294 45 ) ) PUNCT crl-24913 294 46 . . PUNCT crl-24913 295 1 10 10 NUM crl-24913 295 2 . . PUNCT crl-24913 295 3 jan jan PROPN crl-24913 295 4 thenell thenell PROPN crl-24913 295 5 , , PUNCT crl-24913 295 6 the the DET crl-24913 295 7 library library PROPN crl-24913 295 8 ’s ’s PART crl-24913 295 9 crisis crisis NOUN crl-24913 295 10 communications communication NOUN crl-24913 295 11 planner planner NOUN crl-24913 295 12 : : PUNCT crl-24913 295 13 a a DET crl-24913 295 14 pr pr NOUN crl-24913 295 15 guide guide NOUN crl-24913 295 16 for for ADP crl-24913 295 17 handling handle VERB crl-24913 295 18 every every DET crl-24913 295 19 emergency emergency NOUN crl-24913 295 20 ( ( PUNCT crl-24913 295 21 chicago chicago PROPN crl-24913 295 22 , , PUNCT crl-24913 295 23 il il PROPN crl-24913 295 24 : : PUNCT crl-24913 295 25 american american PROPN crl-24913 295 26 library library PROPN crl-24913 295 27 association association PROPN crl-24913 295 28 , , PUNCT crl-24913 295 29 2004 2004 NUM crl-24913 295 30 ) ) PUNCT crl-24913 295 31 . . PUNCT crl-24913 296 1 11 11 X crl-24913 296 2 . . PUNCT crl-24913 297 1 jodie jodie PROPN crl-24913 297 2 l l PROPN crl-24913 297 3 borgerding borgerding PROPN crl-24913 297 4 , , PUNCT crl-24913 297 5 “ " PUNCT crl-24913 297 6 it it PRON crl-24913 297 7 ’s ’s AUX crl-24913 297 8 handled handle VERB crl-24913 297 9 … … PUNCT crl-24913 297 10 or or CCONJ crl-24913 297 11 is be AUX crl-24913 297 12 it it PRON crl-24913 297 13 ? ? PUNCT crl-24913 298 1 the the DET crl-24913 298 2 status status NOUN crl-24913 298 3 of of ADP crl-24913 298 4 crisis crisis NOUN crl-24913 298 5 communication communication NOUN crl-24913 298 6 planning planning NOUN crl-24913 298 7 in in ADP crl-24913 298 8 academic academic ADJ crl-24913 298 9 libraries library NOUN crl-24913 298 10 , , PUNCT crl-24913 298 11 ” " PUNCT crl-24913 298 12 paper paper NOUN crl-24913 298 13 presented present VERB crl-24913 298 14 at at ADP crl-24913 298 15 association association NOUN crl-24913 298 16 of of ADP crl-24913 298 17 college college PROPN crl-24913 298 18 and and CCONJ crl-24913 298 19 research research NOUN crl-24913 298 20 libraries library NOUN crl-24913 298 21 conference conference NOUN crl-24913 298 22 , , PUNCT crl-24913 298 23 portland portland PROPN crl-24913 298 24 , , PUNCT crl-24913 298 25 or or CCONJ crl-24913 298 26 , , PUNCT crl-24913 298 27 march march PROPN crl-24913 298 28 25–28 25–28 NUM crl-24913 298 29 , , PUNCT crl-24913 298 30 2015 2015 NUM crl-24913 298 31 ( ( PUNCT crl-24913 298 32 chicago chicago PROPN crl-24913 298 33 , , PUNCT crl-24913 298 34 il il PROPN crl-24913 298 35 : : PUNCT crl-24913 298 36 association association PROPN crl-24913 298 37 of of ADP crl-24913 298 38 college college NOUN crl-24913 298 39 and and CCONJ crl-24913 298 40 research research NOUN crl-24913 298 41 libraries library NOUN crl-24913 298 42 , , PUNCT crl-24913 298 43 2015 2015 NUM crl-24913 298 44 ) ) PUNCT crl-24913 298 45 , , PUNCT crl-24913 298 46 358 358 NUM crl-24913 298 47 , , PUNCT crl-24913 298 48 available available ADJ crl-24913 298 49 online online ADV crl-24913 298 50 at at ADP crl-24913 298 51 www.ala www.ala PROPN crl-24913 298 52 . . PUNCT crl-24913 299 1 org org NOUN crl-24913 299 2 / / SYM crl-24913 299 3 acrl acrl ADJ crl-24913 299 4 / / SYM crl-24913 299 5 sites site NOUN crl-24913 299 6 / / SYM crl-24913 299 7 ala.org.acrl ala.org.acrl NOUN crl-24913 299 8 / / SYM crl-24913 299 9 files file NOUN crl-24913 299 10 / / SYM crl-24913 299 11 content content NOUN crl-24913 299 12 / / SYM crl-24913 299 13 conferences conference NOUN crl-24913 299 14 / / SYM crl-24913 299 15 confsandpreconfs/2015 confsandpreconfs/2015 X crl-24913 299 16 / / SYM crl-24913 299 17 borgerding.pdf borgerding.pdf NOUN crl-24913 299 18 [ [ PUNCT crl-24913 299 19 accessed access VERB crl-24913 299 20 12 12 NUM crl-24913 299 21 march march NOUN crl-24913 299 22 2020 2020 NUM crl-24913 299 23 ] ] PUNCT crl-24913 299 24 . . PUNCT crl-24913 300 1 12 12 NUM crl-24913 300 2 . . PUNCT crl-24913 300 3 steven steven PROPN crl-24913 300 4 j. j. PROPN crl-24913 300 5 bell bell PROPN crl-24913 300 6 , , PUNCT crl-24913 300 7 “ " PUNCT crl-24913 300 8 learning learn VERB crl-24913 300 9 from from ADP crl-24913 300 10 crucible crucible ADJ crl-24913 300 11 moments moment NOUN crl-24913 300 12 to to PART crl-24913 300 13 become become VERB crl-24913 300 14 better well ADJ crl-24913 300 15 crisis crisis NOUN crl-24913 300 16 leaders leader NOUN crl-24913 300 17 : : PUNCT crl-24913 300 18 tips tip NOUN crl-24913 300 19 for for ADP crl-24913 300 20 leaders leader NOUN crl-24913 300 21 on on ADP crl-24913 300 22 acquiring acquire VERB crl-24913 300 23 the the DET crl-24913 300 24 traits trait NOUN crl-24913 300 25 and and CCONJ crl-24913 300 26 building build VERB crl-24913 300 27 the the DET crl-24913 300 28 skills skill NOUN crl-24913 300 29 needed need VERB crl-24913 300 30 to to PART crl-24913 300 31 succeed succeed VERB crl-24913 300 32 in in ADP crl-24913 300 33 crisis crisis NOUN crl-24913 300 34 leadership leadership NOUN crl-24913 300 35 , , PUNCT crl-24913 300 36 ” " PUNCT crl-24913 300 37 aall aall NOUN crl-24913 300 38 spectrum spectrum NOUN crl-24913 300 39 ( ( PUNCT crl-24913 300 40 november november PROPN crl-24913 300 41 / / SYM crl-24913 300 42 december december PROPN crl-24913 300 43 2018 2018 NUM crl-24913 300 44 ) ) PUNCT crl-24913 300 45 , , PUNCT crl-24913 300 46 17 17 NUM crl-24913 300 47 , , PUNCT crl-24913 300 48 available available ADJ crl-24913 300 49 online online ADV crl-24913 300 50 at at ADP crl-24913 300 51 https://www.aallnet.org/spectrum_issue/november-december-2018/ https://www.aallnet.org/spectrum_issue/november-december-2018/ ADV crl-24913 301 1 [ [ X crl-24913 301 2 accessed access VERB crl-24913 301 3 12 12 NUM crl-24913 301 4 march march NOUN crl-24913 301 5 2020 2020 NUM crl-24913 301 6 ] ] PUNCT crl-24913 301 7 . . PUNCT crl-24913 302 1 13 13 NUM crl-24913 302 2 . . PUNCT crl-24913 302 3 bell bell PROPN crl-24913 302 4 , , PUNCT crl-24913 302 5 “ " PUNCT crl-24913 302 6 learning learn VERB crl-24913 302 7 from from ADP crl-24913 302 8 crucible crucible ADJ crl-24913 302 9 moments moment NOUN crl-24913 302 10 to to PART crl-24913 302 11 become become VERB crl-24913 302 12 better well ADJ crl-24913 302 13 crisis crisis NOUN crl-24913 302 14 leaders leader NOUN crl-24913 302 15 , , PUNCT crl-24913 302 16 ” " PUNCT crl-24913 302 17 16 16 NUM crl-24913 302 18 . . PUNCT crl-24913 302 19 14 14 NUM crl-24913 302 20 . . PUNCT crl-24913 303 1 bibi bibi PROPN crl-24913 303 2 m. m. NOUN crl-24913 303 3 alajmi alajmi NOUN crl-24913 303 4 and and CCONJ crl-24913 303 5 charlene charlene NOUN crl-24913 303 6 l. l. PROPN crl-24913 303 7 al al PROPN crl-24913 303 8 - - PUNCT crl-24913 303 9 qallaf qallaf PROPN crl-24913 303 10 , , PUNCT crl-24913 303 11 “ " PUNCT crl-24913 303 12 crisis crisis NOUN crl-24913 303 13 - - PUNCT crl-24913 303 14 management management NOUN crl-24913 303 15 content content NOUN crl-24913 303 16 in in ADP crl-24913 303 17 lis lis ADJ crl-24913 303 18 curricula curricula NOUN crl-24913 303 19 : : PUNCT crl-24913 303 20 developing develop VERB crl-24913 303 21 a a DET crl-24913 303 22 model model NOUN crl-24913 303 23 for for ADP crl-24913 303 24 future future ADJ crl-24913 303 25 improvement improvement NOUN crl-24913 303 26 , , PUNCT crl-24913 303 27 ” " PUNCT crl-24913 303 28 journal journal PROPN crl-24913 303 29 of of ADP crl-24913 303 30 library library PROPN crl-24913 303 31 administration administration PROPN crl-24913 303 32 58 58 NUM crl-24913 303 33 , , PUNCT crl-24913 303 34 no no NOUN crl-24913 303 35 . . NOUN crl-24913 303 36 7 7 NUM crl-24913 303 37 ( ( PUNCT crl-24913 303 38 october october PROPN crl-24913 303 39 3 3 NUM crl-24913 303 40 , , PUNCT crl-24913 303 41 2018 2018 NUM crl-24913 303 42 ): ): PUNCT crl-24913 303 43 657–63 657–63 NUM crl-24913 303 44 , , PUNCT crl-24913 303 45 https://doi https://doi PROPN crl-24913 303 46 . . PUNCT crl-24913 303 47 org/10.1080/01930826.2018.1514838 org/10.1080/01930826.2018.1514838 SPACE crl-24913 303 48 . . PUNCT crl-24913 304 1 15 15 NUM crl-24913 304 2 . . PUNCT crl-24913 304 3 ryan ryan PROPN crl-24913 304 4 o. o. PROPN crl-24913 304 5 weir weir PROPN crl-24913 304 6 , , PUNCT crl-24913 304 7 “ " PUNCT crl-24913 304 8 trimming trim VERB crl-24913 304 9 the the DET crl-24913 304 10 library library NOUN crl-24913 304 11 materials material NOUN crl-24913 304 12 budget budget NOUN crl-24913 304 13 : : PUNCT crl-24913 304 14 communication communication NOUN crl-24913 304 15 and and CCONJ crl-24913 304 16 preparation preparation NOUN crl-24913 304 17 as as ADP crl-24913 304 18 key key ADJ crl-24913 304 19 elements element NOUN crl-24913 304 20 , , PUNCT crl-24913 304 21 ” " PUNCT crl-24913 304 22 serials serial NOUN crl-24913 304 23 review review VERB crl-24913 304 24 36 36 NUM crl-24913 304 25 , , PUNCT crl-24913 304 26 no no NOUN crl-24913 304 27 . . NOUN crl-24913 304 28 3 3 NUM crl-24913 304 29 ( ( PUNCT crl-24913 304 30 september september PROPN crl-24913 304 31 2010 2010 NUM crl-24913 304 32 ): ): PUNCT crl-24913 304 33 147–51 147–51 NUM crl-24913 304 34 , , PUNCT crl-24913 304 35 https://doi.org/10.1016/j.serrev.2010.06.003 https://doi.org/10.1016/j.serrev.2010.06.003 PROPN crl-24913 304 36 . . PUNCT crl-24913 305 1 16 16 NUM crl-24913 305 2 . . PUNCT crl-24913 306 1 ala ala PROPN crl-24913 306 2 , , PUNCT crl-24913 306 3 “ " PUNCT crl-24913 306 4 media medium NOUN crl-24913 306 5 relations relation NOUN crl-24913 306 6 handbook handbook VERB crl-24913 306 7 for for ADP crl-24913 306 8 libraries library NOUN crl-24913 306 9 . . PUNCT crl-24913 306 10 ” " PUNCT crl-24913 307 1 17 17 NUM crl-24913 307 2 . . 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PROPN crl-24913 308 9 scott scott PROPN crl-24913 308 10 bigler bigler PROPN crl-24913 308 11 , , PUNCT crl-24913 308 12 “ " PUNCT crl-24913 308 13 crisis crisis NOUN crl-24913 308 14 communication communication NOUN crl-24913 308 15 in in ADP crl-24913 308 16 libraries library NOUN crl-24913 308 17 : : PUNCT crl-24913 308 18 opportunity opportunity NOUN crl-24913 308 19 for for ADP crl-24913 308 20 new new ADJ crl-24913 308 21 roles role NOUN crl-24913 308 22 in in ADP crl-24913 308 23 public public ADJ crl-24913 308 24 relations relation NOUN crl-24913 308 25 , , PUNCT crl-24913 308 26 ” " PUNCT crl-24913 308 27 journal journal NOUN crl-24913 308 28 of of ADP crl-24913 308 29 academic academic ADJ crl-24913 308 30 librarianship librarianship NOUN crl-24913 308 31 43 43 NUM crl-24913 308 32 , , PUNCT crl-24913 308 33 no no NOUN crl-24913 308 34 . . 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PUNCT crl-24913 310 1 https://doi.org/10.1002/9781444314885.ch2 https://doi.org/10.1002/9781444314885.ch2 PROPN crl-24913 310 2 https://doi.org/10.1002/9781444314885.ch2 https://doi.org/10.1002/9781444314885.ch2 PROPN crl-24913 310 3 https://doi.org/10.1177/0149206312461053 https://doi.org/10.1177/0149206312461053 PROPN crl-24913 310 4 https://doi.org/10.1016/j.acalib.2014.10.001 https://doi.org/10.1016/j.acalib.2014.10.001 PROPN crl-24913 310 5 https://doi.org/10.1080/1533290x.2016.1193413 https://doi.org/10.1080/1533290x.2016.1193413 PROPN crl-24913 310 6 https://doi.org/10.1080/1533290x.2016.1193413 https://doi.org/10.1080/1533290x.2016.1193413 PROPN crl-24913 310 7 http://www.ala.org/advocacy/sites/ala.org.advocacy/files/content/ala-media-relations-handbook.pdf http://www.ala.org/advocacy/sites/ala.org.advocacy/files/content/ala-media-relations-handbook.pdf PROPN crl-24913 310 8 http://www.ala.org/advocacy/sites/ala.org.advocacy/files/content/ala-media-relations-handbook.pdf http://www.ala.org/advocacy/sites/ala.org.advocacy/files/content/ala-media-relations-handbook.pdf PROPN crl-24913 310 9 http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2015/borgerding.pdf http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2015/borgerding.pdf NOUN crl-24913 310 10 http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2015/borgerding.pdf http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2015/borgerding.pdf PROPN crl-24913 311 1 https://www.aallnet.org/spectrum_issue/november-december-2018/ https://www.aallnet.org/spectrum_issue/november-december-2018/ PROPN crl-24913 312 1 https://doi.org/10.1080/01930826.2018.1514838 https://doi.org/10.1080/01930826.2018.1514838 PROPN crl-24913 312 2 https://doi.org/10.1080/01930826.2018.1514838 https://doi.org/10.1080/01930826.2018.1514838 X crl-24913 312 3 https://doi.org/10.1016/j.serrev.2010.06.003 https://doi.org/10.1016/j.serrev.2010.06.003 PROPN crl-24913 312 4 https://doi.org/10.1016/j.acalib.2017.03.003 https://doi.org/10.1016/j.acalib.2017.03.003 NUM crl-24913 312 5 https://doi.org/10.1016/j.acalib.2017.03.003 https://doi.org/10.1016/j.acalib.2017.03.003 PROPN crl-24913 312 6 330 330 NUM crl-24913 312 7 college college PROPN crl-24913 312 8 & & CCONJ crl-24913 312 9 research research PROPN crl-24913 312 10 libraries library NOUN crl-24913 312 11 may may AUX crl-24913 312 12 2021 2021 NUM crl-24913 312 13 18 18 NUM crl-24913 312 14 . . PUNCT crl-24913 313 1 alexandria alexandria PROPN crl-24913 313 2 chisholm chisholm PROPN crl-24913 313 3 and and CCONJ crl-24913 313 4 brett brett PROPN crl-24913 313 5 spencer spencer NOUN crl-24913 313 6 , , PUNCT crl-24913 313 7 “ " PUNCT crl-24913 313 8 the the DET crl-24913 313 9 displaced displaced ADJ crl-24913 313 10 librarian librarian NOUN crl-24913 313 11 : : PUNCT crl-24913 313 12 providing provide VERB crl-24913 313 13 research research NOUN crl-24913 313 14 services service NOUN crl-24913 313 15 to to ADP crl-24913 313 16 your your PRON crl-24913 313 17 campus campus NOUN crl-24913 313 18 without without ADP crl-24913 313 19 a a DET crl-24913 313 20 library library NOUN crl-24913 313 21 , , PUNCT crl-24913 313 22 ” " PUNCT crl-24913 313 23 college college PROPN crl-24913 313 24 & & CCONJ crl-24913 313 25 research research PROPN crl-24913 313 26 libraries librarie VERB crl-24913 313 27 news news NOUN crl-24913 313 28 ( ( PUNCT crl-24913 313 29 2019 2019 NUM crl-24913 313 30 ) ) PUNCT crl-24913 313 31 . . PUNCT crl-24913 314 1 19 19 NUM crl-24913 314 2 . . X crl-24913 314 3 beatriz beatriz NOUN crl-24913 314 4 betancourt betancourt NOUN crl-24913 314 5 hardy hardy PROPN crl-24913 314 6 , , PUNCT crl-24913 314 7 martha martha PROPN crl-24913 314 8 c. c. PROPN crl-24913 314 9 zimmerman zimmerman PROPN crl-24913 314 10 , , PUNCT crl-24913 314 11 and and CCONJ crl-24913 314 12 laura laura PROPN crl-24913 314 13 a. a. PROPN crl-24913 314 14 hanscom hanscom PROPN crl-24913 314 15 , , PUNCT crl-24913 314 16 “ " PUNCT crl-24913 314 17 cutting cut VERB crl-24913 314 18 without without ADP crl-24913 314 19 cursing curse VERB crl-24913 314 20 : : PUNCT crl-24913 314 21 a a DET crl-24913 314 22 successful successful ADJ crl-24913 314 23 cancellation cancellation NOUN crl-24913 314 24 project project NOUN crl-24913 314 25 , , PUNCT crl-24913 314 26 ” " PUNCT crl-24913 314 27 the the DET crl-24913 314 28 serials serial NOUN crl-24913 314 29 librarian librarian VERB crl-24913 314 30 71 71 NUM crl-24913 314 31 , , PUNCT crl-24913 314 32 no no NOUN crl-24913 314 33 . . NOUN crl-24913 314 34 2 2 NUM crl-24913 314 35 ( ( PUNCT crl-24913 314 36 2016 2016 NUM crl-24913 314 37 ): ): PUNCT crl-24913 314 38 112–20 112–20 NUM crl-24913 314 39 , , PUNCT crl-24913 314 40 https://doi.org/10.1080/036152 https://doi.org/10.1080/036152 NOUN crl-24913 314 41 6x.2016.1196635 6x.2016.1196635 NUM crl-24913 314 42 ; ; PUNCT crl-24913 314 43 paul paul PROPN crl-24913 314 44 metz metz VERB crl-24913 314 45 , , PUNCT crl-24913 314 46 “ " PUNCT crl-24913 314 47 thirteen thirteen NUM crl-24913 314 48 steps step NOUN crl-24913 314 49 to to PART crl-24913 314 50 avoiding avoid VERB crl-24913 314 51 bad bad ADJ crl-24913 314 52 luck luck NOUN crl-24913 314 53 in in ADP crl-24913 314 54 a a DET crl-24913 314 55 serials serial NOUN crl-24913 314 56 cancellation cancellation NOUN crl-24913 314 57 project project NOUN crl-24913 314 58 , , PUNCT crl-24913 314 59 ” " PUNCT crl-24913 314 60 journal journal NOUN crl-24913 314 61 of of ADP crl-24913 314 62 academic academic ADJ crl-24913 314 63 librarianship librarianship NOUN crl-24913 314 64 18 18 NUM crl-24913 314 65 , , PUNCT crl-24913 314 66 no no NOUN crl-24913 314 67 . . 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PUNCT crl-24913 316 1 how how SCONJ crl-24913 316 2 the the DET crl-24913 316 3 university university NOUN crl-24913 316 4 library library NOUN crl-24913 316 5 survived survive VERB crl-24913 316 6 the the DET crl-24913 316 7 auckland auckland PROPN crl-24913 316 8 power power NOUN crl-24913 316 9 crisis crisis NOUN crl-24913 316 10 , , PUNCT crl-24913 316 11 ” " PUNCT crl-24913 316 12 australian australian ADJ crl-24913 316 13 academic academic PROPN crl-24913 316 14 & & CCONJ crl-24913 316 15 research research PROPN crl-24913 316 16 libraries library NOUN crl-24913 316 17 31 31 NUM crl-24913 316 18 , , PUNCT crl-24913 316 19 no no NOUN crl-24913 316 20 . . NOUN crl-24913 316 21 2 2 NUM crl-24913 316 22 ( ( PUNCT crl-24913 316 23 january january PROPN crl-24913 316 24 2000 2000 NUM crl-24913 316 25 ): ): PUNCT crl-24913 316 26 61–68 61–68 NUM crl-24913 316 27 , , PUNCT crl-24913 316 28 https://doi.org/10.1080/00048623.2000.10755116 https://doi.org/10.1080/00048623.2000.10755116 X crl-24913 316 29 . . PUNCT crl-24913 316 30 21 21 NUM crl-24913 316 31 . . PUNCT crl-24913 317 1 julia julia PROPN crl-24913 317 2 zimmerman zimmerman PROPN crl-24913 317 3 and and CCONJ crl-24913 317 4 susannah susannah PROPN crl-24913 317 5 c. c. PROPN crl-24913 317 6 miller miller PROPN crl-24913 317 7 , , PUNCT crl-24913 317 8 “ " PUNCT crl-24913 317 9 shooting shoot VERB crl-24913 317 10 at at ADP crl-24913 317 11 florida florida PROPN crl-24913 317 12 state state PROPN crl-24913 317 13 university university PROPN crl-24913 317 14 libraries library NOUN crl-24913 317 15 : : PUNCT crl-24913 317 16 the the DET crl-24913 317 17 act act NOUN crl-24913 317 18 , , PUNCT crl-24913 317 19 aftermath aftermath NOUN crl-24913 317 20 , , PUNCT crl-24913 317 21 and and CCONJ crl-24913 317 22 response response NOUN crl-24913 317 23 , , PUNCT crl-24913 317 24 ” " PUNCT crl-24913 317 25 research research NOUN crl-24913 317 26 library library NOUN crl-24913 317 27 issues issue NOUN crl-24913 317 28 , , PUNCT crl-24913 317 29 no no INTJ crl-24913 317 30 . . NOUN crl-24913 317 31 289 289 NUM crl-24913 317 32 ( ( PUNCT crl-24913 317 33 july july PROPN crl-24913 317 34 2016 2016 NUM crl-24913 317 35 ): ): PUNCT crl-24913 317 36 5 5 NUM crl-24913 317 37 . . NUM crl-24913 317 38 22 22 NUM crl-24913 317 39 . . PUNCT crl-24913 318 1 robert robert PROPN crl-24913 318 2 e. e. PROPN crl-24913 318 3 skinner skinner PROPN crl-24913 318 4 , , PUNCT crl-24913 318 5 “ " PUNCT crl-24913 318 6 ‘ ' PUNCT crl-24913 318 7 nor nor CCONJ crl-24913 318 8 any any DET crl-24913 318 9 drop drop NOUN crl-24913 318 10 to to PART crl-24913 318 11 drink drink VERB crl-24913 318 12 ’ ' PUNCT crl-24913 318 13 : : PUNCT crl-24913 318 14 new new PROPN crl-24913 318 15 orleans orleans PROPN crl-24913 318 16 libraries library NOUN crl-24913 318 17 in in ADP crl-24913 318 18 the the DET crl-24913 318 19 aftermath aftermath NOUN crl-24913 318 20 of of ADP crl-24913 318 21 hurricane hurricane PROPN crl-24913 318 22 katrina katrina PROPN crl-24913 318 23 , , PUNCT crl-24913 318 24 ” " PUNCT crl-24913 318 25 public public ADJ crl-24913 318 26 library library NOUN crl-24913 318 27 quarterly quarterly ADV crl-24913 318 28 25 25 NUM crl-24913 318 29 , , PUNCT crl-24913 318 30 no no INTJ crl-24913 318 31 . . NOUN crl-24913 318 32 3/4 3/4 NUM crl-24913 318 33 ( ( PUNCT crl-24913 318 34 april april PROPN crl-24913 318 35 2006 2006 NUM crl-24913 318 36 ): ): PUNCT crl-24913 318 37 179–87 179–87 PROPN crl-24913 318 38 , , PUNCT crl-24913 318 39 https://doi.org/10.1300/j118v25n03_15 https://doi.org/10.1300/j118v25n03_15 NOUN crl-24913 318 40 . . PUNCT crl-24913 318 41 23 23 NUM crl-24913 318 42 . . PUNCT crl-24913 319 1 wayne wayne PROPN crl-24913 319 2 jones jones PROPN crl-24913 319 3 , , PUNCT crl-24913 319 4 “ " PUNCT crl-24913 319 5 deciding decide VERB crl-24913 319 6 crises crisis NOUN crl-24913 319 7 in in ADP crl-24913 319 8 academic academic ADJ crl-24913 319 9 libraries library NOUN crl-24913 319 10 , , PUNCT crl-24913 319 11 ” " PUNCT crl-24913 319 12 mediatropes mediatrope NOUN crl-24913 319 13 5 5 NUM crl-24913 319 14 , , PUNCT crl-24913 319 15 no no NOUN crl-24913 319 16 . . NOUN crl-24913 319 17 2 2 NUM crl-24913 319 18 ( ( PUNCT crl-24913 319 19 2016 2016 NUM crl-24913 319 20 ): ): PUNCT crl-24913 319 21 111 111 NUM crl-24913 319 22 . . NUM crl-24913 320 1 24 24 NUM crl-24913 320 2 . . PUNCT crl-24913 320 3 grant grant PROPN crl-24913 320 4 , , PUNCT crl-24913 320 5 “ " PUNCT crl-24913 320 6 benighted benighted ADJ crl-24913 320 7 ! ! PUNCT crl-24913 321 1 how how SCONJ crl-24913 321 2 the the DET crl-24913 321 3 university university NOUN crl-24913 321 4 library library NOUN crl-24913 321 5 survived survive VERB crl-24913 321 6 the the DET crl-24913 321 7 auckland auckland PROPN crl-24913 321 8 power power NOUN crl-24913 321 9 crisis crisis NOUN crl-24913 321 10 , , PUNCT crl-24913 321 11 ” " PUNCT crl-24913 321 12 68 68 NUM crl-24913 321 13 ; ; PUNCT crl-24913 321 14 thenell thenell PROPN crl-24913 321 15 , , PUNCT crl-24913 321 16 the the DET crl-24913 321 17 library library PROPN crl-24913 321 18 ’s ’s PART crl-24913 321 19 crisis crisis NOUN crl-24913 321 20 communications communication NOUN crl-24913 321 21 planner planner NOUN crl-24913 321 22 , , PUNCT crl-24913 321 23 4 4 NUM crl-24913 321 24 ; ; PUNCT crl-24913 321 25 david david PROPN crl-24913 321 26 d. d. PROPN crl-24913 321 27 perlmutter perlmutter PROPN crl-24913 321 28 , , PUNCT crl-24913 321 29 “ " PUNCT crl-24913 321 30 a a DET crl-24913 321 31 crash crash NOUN crl-24913 321 32 course course NOUN crl-24913 321 33 in in ADP crl-24913 321 34 crisis crisis NOUN crl-24913 321 35 communication communication NOUN crl-24913 321 36 , , PUNCT crl-24913 321 37 ” " PUNCT crl-24913 321 38 chronicle chronicle NOUN crl-24913 321 39 of of ADP crl-24913 321 40 higher high ADJ crl-24913 321 41 education education NOUN crl-24913 321 42 ( ( PUNCT crl-24913 321 43 february february PROPN crl-24913 321 44 9 9 NUM crl-24913 321 45 , , PUNCT crl-24913 321 46 2018 2018 NUM crl-24913 321 47 ) ) PUNCT crl-24913 321 48 , , PUNCT crl-24913 321 49 available available ADJ crl-24913 321 50 online online ADV crl-24913 321 51 at at ADP crl-24913 321 52 https://www.chronicle.com/article/a-crashcourse-in-crisis/242443 https://www.chronicle.com/article/a-crashcourse-in-crisis/242443 NUM crl-24913 321 53 [ [ X crl-24913 321 54 accessed access VERB crl-24913 321 55 12 12 NUM crl-24913 321 56 march march NOUN crl-24913 321 57 2020 2020 NUM crl-24913 321 58 ] ] PUNCT crl-24913 321 59 . . PUNCT crl-24913 322 1 25 25 NUM crl-24913 322 2 . . PUNCT crl-24913 323 1 coombs coombs PROPN crl-24913 323 2 , , PUNCT crl-24913 323 3 ongoing ongoing ADJ crl-24913 323 4 crisis crisis NOUN crl-24913 323 5 communication communication NOUN crl-24913 323 6 , , PUNCT crl-24913 323 7 61–63 61–63 NUM crl-24913 323 8 ; ; PUNCT crl-24913 323 9 steven steven PROPN crl-24913 323 10 j. j. PROPN crl-24913 323 11 bell bell PROPN crl-24913 323 12 , , PUNCT crl-24913 323 13 “ " PUNCT crl-24913 323 14 learning learn VERB crl-24913 323 15 from from ADP crl-24913 323 16 crucible crucible ADJ crl-24913 323 17 moments moment NOUN crl-24913 323 18 : : PUNCT crl-24913 323 19 lessons lesson NOUN crl-24913 323 20 in in ADP crl-24913 323 21 crisis crisis NOUN crl-24913 323 22 leadership leadership NOUN crl-24913 323 23 , , PUNCT crl-24913 323 24 ” " PUNCT crl-24913 323 25 library library NOUN crl-24913 323 26 leadership leadership NOUN crl-24913 323 27 & & CCONJ crl-24913 323 28 management management NOUN crl-24913 323 29 33 33 NUM crl-24913 323 30 , , PUNCT crl-24913 323 31 no no NOUN crl-24913 323 32 . . NOUN crl-24913 323 33 2 2 NUM crl-24913 323 34 ( ( PUNCT crl-24913 323 35 2019 2019 NUM crl-24913 323 36 ): ): SYM crl-24913 323 37 5 5 NUM crl-24913 323 38 , , PUNCT crl-24913 323 39 https://doi.org/10.5860/llm.v33i2.7327 https://doi.org/10.5860/llm.v33i2.7327 NOUN crl-24913 323 40 ; ; PUNCT crl-24913 323 41 m. m. NOUN crl-24913 323 42 brooke brooke PROPN crl-24913 323 43 robertshaw robertshaw PROPN crl-24913 323 44 , , PUNCT crl-24913 323 45 michaela michaela PROPN crl-24913 323 46 willi willi PROPN crl-24913 323 47 hooper hooper PROPN crl-24913 323 48 , , PUNCT crl-24913 323 49 and and CCONJ crl-24913 323 50 kerri kerri PROPN crl-24913 323 51 goergen goergen PROPN crl-24913 323 52 - - PUNCT crl-24913 323 53 doll doll PROPN crl-24913 323 54 , , PUNCT crl-24913 323 55 “ " PUNCT crl-24913 323 56 finding find VERB crl-24913 323 57 the the DET crl-24913 323 58 silver silver ADJ crl-24913 323 59 lining lining NOUN crl-24913 323 60 … … PUNCT crl-24913 323 61 in in ADP crl-24913 323 62 the the DET crl-24913 323 63 serials serial NOUN crl-24913 323 64 budget budget NOUN crl-24913 323 65 crisis crisis NOUN crl-24913 323 66 , , PUNCT crl-24913 323 67 ” " PUNCT crl-24913 323 68 against against ADP crl-24913 323 69 the the DET crl-24913 323 70 grain grain NOUN crl-24913 323 71 ( ( PUNCT crl-24913 323 72 2017 2017 NUM crl-24913 323 73 ) ) PUNCT crl-24913 323 74 , , PUNCT crl-24913 323 75 16 16 NUM crl-24913 323 76 ; ; PUNCT crl-24913 323 77 ian ian PROPN crl-24913 323 78 i. i. PROPN crl-24913 323 79 mitroff mitroff PROPN crl-24913 323 80 , , PUNCT crl-24913 323 81 michael michael PROPN crl-24913 323 82 a. a. PROPN crl-24913 323 83 diamond diamond PROPN crl-24913 323 84 , , PUNCT crl-24913 323 85 and and CCONJ crl-24913 323 86 c. c. PROPN crl-24913 323 87 murat murat PROPN crl-24913 323 88 alpaslan alpaslan PROPN crl-24913 323 89 , , PUNCT crl-24913 323 90 “ " PUNCT crl-24913 323 91 how how SCONJ crl-24913 323 92 prepared prepared ADJ crl-24913 323 93 are be AUX crl-24913 323 94 america america PROPN crl-24913 323 95 ’s ’s PART crl-24913 323 96 colleges college NOUN crl-24913 323 97 and and CCONJ crl-24913 323 98 universities university NOUN crl-24913 323 99 for for ADP crl-24913 323 100 major major ADJ crl-24913 323 101 crises crisis NOUN crl-24913 323 102 ? ? PUNCT crl-24913 323 103 ” " PUNCT crl-24913 323 104 change change NOUN crl-24913 323 105 ( ( PUNCT crl-24913 323 106 january january PROPN crl-24913 323 107 2006 2006 NUM crl-24913 323 108 ) ) PUNCT crl-24913 323 109 , , PUNCT crl-24913 323 110 64 64 NUM crl-24913 323 111 ; ; PUNCT crl-24913 323 112 thenell thenell PROPN crl-24913 323 113 , , PUNCT crl-24913 323 114 the the DET crl-24913 323 115 library library PROPN crl-24913 323 116 ’s ’s PART crl-24913 323 117 crisis crisis NOUN crl-24913 323 118 communications communication NOUN crl-24913 323 119 planner planner NOUN crl-24913 323 120 , , PUNCT crl-24913 323 121 13 13 NUM crl-24913 323 122 . . NUM crl-24913 323 123 26 26 NUM crl-24913 323 124 . . PUNCT crl-24913 324 1 coombs coombs PROPN crl-24913 324 2 , , PUNCT crl-24913 324 3 ongoing ongoing ADJ crl-24913 324 4 crisis crisis NOUN crl-24913 324 5 communication communication NOUN crl-24913 324 6 , , PUNCT crl-24913 324 7 62 62 NUM crl-24913 324 8 ; ; PUNCT crl-24913 324 9 mitroff mitroff PROPN crl-24913 324 10 , , PUNCT crl-24913 324 11 diamond diamond NOUN crl-24913 324 12 , , PUNCT crl-24913 324 13 and and CCONJ crl-24913 324 14 alpaslan alpaslan PROPN crl-24913 324 15 , , PUNCT crl-24913 324 16 “ " PUNCT crl-24913 324 17 how how SCONJ crl-24913 324 18 prepared prepared ADJ crl-24913 324 19 are be AUX crl-24913 324 20 america america PROPN crl-24913 324 21 ’s ’s PART crl-24913 324 22 colleges college NOUN crl-24913 324 23 and and CCONJ crl-24913 324 24 universities university NOUN crl-24913 324 25 for for ADP crl-24913 324 26 major major ADJ crl-24913 324 27 crises crisis NOUN crl-24913 324 28 ? ? PUNCT crl-24913 324 29 ” " PUNCT crl-24913 325 1 62 62 NUM crl-24913 325 2 ; ; PUNCT crl-24913 325 3 perlmutter perlmutter NOUN crl-24913 325 4 , , PUNCT crl-24913 325 5 “ " PUNCT crl-24913 325 6 a a DET crl-24913 325 7 crash crash NOUN crl-24913 325 8 course course NOUN crl-24913 325 9 in in ADP crl-24913 325 10 crisis crisis NOUN crl-24913 325 11 communication communication NOUN crl-24913 325 12 ” " PUNCT crl-24913 325 13 ; ; PUNCT crl-24913 325 14 thenell thenell PROPN crl-24913 325 15 , , PUNCT crl-24913 325 16 the the DET crl-24913 325 17 library library PROPN crl-24913 325 18 ’s ’s PART crl-24913 325 19 crisis crisis NOUN crl-24913 325 20 communications communication NOUN crl-24913 325 21 planner planner NOUN crl-24913 325 22 , , PUNCT crl-24913 325 23 26–33 26–33 NUM crl-24913 325 24 . . PUNCT crl-24913 325 25 27 27 NUM crl-24913 325 26 . . PUNCT crl-24913 326 1 coombs coombs PROPN crl-24913 326 2 , , PUNCT crl-24913 326 3 ongoing ongoing ADJ crl-24913 326 4 crisis crisis NOUN crl-24913 326 5 communication communication NOUN crl-24913 326 6 , , PUNCT crl-24913 326 7 62 62 NUM crl-24913 326 8 . . PUNCT crl-24913 326 9 28 28 X crl-24913 326 10 . . PUNCT crl-24913 326 11 mitroff mitroff PROPN crl-24913 326 12 , , PUNCT crl-24913 326 13 diamond diamond NOUN crl-24913 326 14 , , PUNCT crl-24913 326 15 and and CCONJ crl-24913 326 16 alpaslan alpaslan PROPN crl-24913 326 17 , , PUNCT crl-24913 326 18 “ " PUNCT crl-24913 326 19 how how SCONJ crl-24913 326 20 prepared prepared ADJ crl-24913 326 21 are be AUX crl-24913 326 22 america america PROPN crl-24913 326 23 ’s ’s PART crl-24913 326 24 colleges college NOUN crl-24913 326 25 and and CCONJ crl-24913 326 26 universities university NOUN crl-24913 326 27 for for ADP crl-24913 326 28 major major ADJ crl-24913 326 29 crises crisis NOUN crl-24913 326 30 ? ? PUNCT crl-24913 326 31 ” " PUNCT crl-24913 327 1 66 66 NUM crl-24913 327 2 . . NUM crl-24913 328 1 29 29 NUM crl-24913 328 2 . . PUNCT crl-24913 328 3 mitroff mitroff PROPN crl-24913 328 4 , , PUNCT crl-24913 328 5 diamond diamond NOUN crl-24913 328 6 , , PUNCT crl-24913 328 7 and and CCONJ crl-24913 328 8 alpaslan alpaslan PROPN crl-24913 328 9 , , PUNCT crl-24913 328 10 “ " PUNCT crl-24913 328 11 how how SCONJ crl-24913 328 12 prepared prepared ADJ crl-24913 328 13 are be AUX crl-24913 328 14 america america PROPN crl-24913 328 15 ’s ’s PART crl-24913 328 16 colleges college NOUN crl-24913 328 17 and and CCONJ crl-24913 328 18 universities university NOUN crl-24913 328 19 for for ADP crl-24913 328 20 major major ADJ crl-24913 328 21 crises crisis NOUN crl-24913 328 22 ? ? PUNCT crl-24913 328 23 ” " PUNCT crl-24913 329 1 65–66 65–66 NUM crl-24913 329 2 . . NUM crl-24913 330 1 30 30 NUM crl-24913 330 2 . . PUNCT crl-24913 331 1 borgerding borgerde VERB crl-24913 331 2 , , PUNCT crl-24913 331 3 “ " PUNCT crl-24913 331 4 it it PRON crl-24913 331 5 ’s ’s AUX crl-24913 331 6 handled handle VERB crl-24913 331 7 … … PUNCT crl-24913 331 8 or or CCONJ crl-24913 331 9 is be AUX crl-24913 331 10 it it PRON crl-24913 331 11 ? ? PUNCT crl-24913 331 12 ” " PUNCT crl-24913 332 1 363 363 NUM crl-24913 332 2 . . PUNCT crl-24913 333 1 31 31 NUM crl-24913 333 2 . . PUNCT crl-24913 334 1 borgerding borgerde VERB crl-24913 334 2 , , PUNCT crl-24913 334 3 “ " PUNCT crl-24913 334 4 it it PRON crl-24913 334 5 ’s ’s AUX crl-24913 334 6 handled handle VERB crl-24913 334 7 … … PUNCT crl-24913 334 8 or or CCONJ crl-24913 334 9 is be AUX crl-24913 334 10 it it PRON crl-24913 334 11 ? ? PUNCT crl-24913 334 12 ” " PUNCT crl-24913 335 1 365 365 NUM crl-24913 335 2 . . PUNCT crl-24913 336 1 32 32 NUM crl-24913 336 2 . . PUNCT crl-24913 337 1 borgerding borgerde VERB crl-24913 337 2 , , PUNCT crl-24913 337 3 “ " PUNCT crl-24913 337 4 it it PRON crl-24913 337 5 ’s ’s AUX crl-24913 337 6 handled handle VERB crl-24913 337 7 … … PUNCT crl-24913 337 8 or or CCONJ crl-24913 337 9 is be AUX crl-24913 337 10 it it PRON crl-24913 337 11 ? ? PUNCT crl-24913 337 12 ” " PUNCT crl-24913 338 1 365–66 365–66 PROPN crl-24913 338 2 . . PUNCT crl-24913 339 1 33 33 NUM crl-24913 339 2 . . PUNCT crl-24913 339 3 jonathan jonathan PROPN crl-24913 339 4 bernstein bernstein PROPN crl-24913 339 5 , , PUNCT crl-24913 339 6 “ " PUNCT crl-24913 339 7 making make VERB crl-24913 339 8 a a DET crl-24913 339 9 crisis crisis NOUN crl-24913 339 10 worse bad ADJ crl-24913 339 11 : : PUNCT crl-24913 339 12 the the DET crl-24913 339 13 eleven eleven NUM crl-24913 339 14 biggest big ADJ crl-24913 339 15 mistakes mistake NOUN crl-24913 339 16 in in ADP crl-24913 339 17 crisis crisis NOUN crl-24913 339 18 communications communication NOUN crl-24913 339 19 , , PUNCT crl-24913 339 20 ” " PUNCT crl-24913 339 21 journal journal PROPN crl-24913 339 22 of of ADP crl-24913 339 23 promotion promotion NOUN crl-24913 339 24 management management NOUN crl-24913 339 25 12 12 NUM crl-24913 339 26 , , PUNCT crl-24913 339 27 no no NOUN crl-24913 339 28 . . NOUN crl-24913 339 29 3/4 3/4 NUM crl-24913 339 30 ( ( PUNCT crl-24913 339 31 2006 2006 NUM crl-24913 339 32 ): ): PUNCT crl-24913 339 33 40 40 NUM crl-24913 339 34 , , PUNCT crl-24913 339 35 https://doi.org/10.1300/j057v12n03_04 https://doi.org/10.1300/j057v12n03_04 PROPN crl-24913 339 36 ; ; PUNCT crl-24913 339 37 w. w. PROPN crl-24913 339 38 timothy timothy PROPN crl-24913 339 39 coombs coombs PROPN crl-24913 339 40 , , PUNCT crl-24913 339 41 “ " PUNCT crl-24913 339 42 parameters parameter NOUN crl-24913 339 43 for for ADP crl-24913 339 44 crisis crisis NOUN crl-24913 339 45 communication communication NOUN crl-24913 339 46 , , PUNCT crl-24913 339 47 ” " PUNCT crl-24913 339 48 in in ADP crl-24913 339 49 the the DET crl-24913 339 50 handbook handbook NOUN crl-24913 339 51 of of ADP crl-24913 339 52 crisis crisis NOUN crl-24913 339 53 communication communication NOUN crl-24913 339 54 , , PUNCT crl-24913 339 55 eds ed NOUN crl-24913 339 56 . . PUNCT crl-24913 340 1 w. w. PROPN crl-24913 340 2 timothy timothy PROPN crl-24913 340 3 coombs coombs PROPN crl-24913 340 4 and and CCONJ crl-24913 340 5 sherry sherry PROPN crl-24913 340 6 j. j. PROPN crl-24913 340 7 holladay holladay PROPN crl-24913 340 8 ( ( PUNCT crl-24913 340 9 oxford oxford PROPN crl-24913 340 10 , , PUNCT crl-24913 340 11 uk uk PROPN crl-24913 340 12 : : PUNCT crl-24913 340 13 wiley wiley PROPN crl-24913 340 14 - - PUNCT crl-24913 340 15 blackwell blackwell PROPN crl-24913 340 16 , , PUNCT crl-24913 340 17 2010 2010 NUM crl-24913 340 18 ) ) PUNCT crl-24913 340 19 , , PUNCT crl-24913 340 20 27 27 NUM crl-24913 340 21 , , PUNCT crl-24913 340 22 https://doi.org/10.1002/9781444314885.ch1 https://doi.org/10.1002/9781444314885.ch1 PROPN crl-24913 340 23 ; ; PUNCT crl-24913 340 24 duke duke PROPN crl-24913 340 25 and and CCONJ crl-24913 340 26 masland masland NOUN crl-24913 340 27 , , PUNCT crl-24913 340 28 “ " PUNCT crl-24913 340 29 crisis crisis NOUN crl-24913 340 30 communication communication NOUN crl-24913 340 31 by by ADP crl-24913 340 32 the the DET crl-24913 340 33 book book NOUN crl-24913 340 34 , , PUNCT crl-24913 340 35 ” " PUNCT crl-24913 340 36 31 31 NUM crl-24913 340 37 . . PUNCT crl-24913 340 38 34 34 NUM crl-24913 340 39 . . PUNCT crl-24913 341 1 coombs coomb NOUN crl-24913 341 2 , , PUNCT crl-24913 341 3 “ " PUNCT crl-24913 341 4 crisis crisis NOUN crl-24913 341 5 communication communication NOUN crl-24913 341 6 and and CCONJ crl-24913 341 7 its its PRON crl-24913 341 8 allied allied ADJ crl-24913 341 9 fields field NOUN crl-24913 341 10 , , PUNCT crl-24913 341 11 ” " PUNCT crl-24913 341 12 58 58 NUM crl-24913 341 13 . . NUM crl-24913 341 14 35 35 NUM crl-24913 341 15 . . PUNCT crl-24913 342 1 coombs coomb NOUN crl-24913 342 2 , , PUNCT crl-24913 342 3 “ " PUNCT crl-24913 342 4 crisis crisis NOUN crl-24913 342 5 communication communication NOUN crl-24913 342 6 and and CCONJ crl-24913 342 7 its its PRON crl-24913 342 8 allied allied ADJ crl-24913 342 9 fields field NOUN crl-24913 342 10 , , PUNCT crl-24913 342 11 ” " PUNCT crl-24913 342 12 58 58 NUM crl-24913 342 13 ; ; PUNCT crl-24913 342 14 margaret margaret PROPN crl-24913 342 15 stewart stewart PROPN crl-24913 342 16 and and CCONJ crl-24913 342 17 maria maria PROPN crl-24913 342 18 atilano atilano PROPN crl-24913 342 19 , , PUNCT crl-24913 342 20 “ " PUNCT crl-24913 342 21 reputational reputational ADJ crl-24913 342 22 threats threat NOUN crl-24913 342 23 online online ADV crl-24913 342 24 : : PUNCT crl-24913 342 25 social social ADJ crl-24913 342 26 media medium NOUN crl-24913 342 27 as as ADP crl-24913 342 28 a a DET crl-24913 342 29 simultaneous simultaneous ADJ crl-24913 342 30 agent agent NOUN crl-24913 342 31 of of ADP crl-24913 342 32 crisis crisis NOUN crl-24913 342 33 and and CCONJ crl-24913 342 34 tool tool NOUN crl-24913 342 35 for for ADP crl-24913 342 36 response response NOUN crl-24913 342 37 and and CCONJ crl-24913 342 38 resolution resolution NOUN crl-24913 342 39 in in ADP crl-24913 342 40 the the DET crl-24913 342 41 case case NOUN crl-24913 342 42 study study NOUN crl-24913 342 43 of of ADP crl-24913 342 44 an an DET crl-24913 342 45 american american ADJ crl-24913 342 46 academic academic ADJ crl-24913 342 47 library library NOUN crl-24913 342 48 , , PUNCT crl-24913 342 49 ” " PUNCT crl-24913 342 50 paper paper NOUN crl-24913 342 51 presented present VERB crl-24913 342 52 at at ADP crl-24913 342 53 international international ADJ crl-24913 342 54 crisis crisis NOUN crl-24913 342 55 and and CCONJ crl-24913 342 56 risk risk NOUN crl-24913 342 57 communication communication NOUN crl-24913 342 58 conference conference NOUN crl-24913 342 59 , , PUNCT crl-24913 342 60 orlando orlando PROPN crl-24913 342 61 , , PUNCT crl-24913 342 62 fl fl PROPN crl-24913 342 63 , , PUNCT crl-24913 342 64 may may AUX crl-24913 342 65 12–14 12–14 NUM crl-24913 342 66 , , PUNCT crl-24913 342 67 2018 2018 NUM crl-24913 342 68 ( ( PUNCT crl-24913 342 69 orlando orlando PROPN crl-24913 342 70 , , PUNCT crl-24913 342 71 fl fl NOUN crl-24913 342 72 : : PUNCT crl-24913 342 73 university university PROPN crl-24913 342 74 of of ADP crl-24913 342 75 central central PROPN crl-24913 342 76 florida florida PROPN crl-24913 342 77 , , PUNCT crl-24913 342 78 2018 2018 NUM crl-24913 342 79 ) ) PUNCT crl-24913 342 80 , , PUNCT crl-24913 342 81 available available ADJ crl-24913 342 82 online online ADV crl-24913 342 83 at at ADP crl-24913 342 84 https://digitalcommons.unf.edu/library_facpub/61 https://digitalcommons.unf.edu/library_facpub/61 PROPN crl-24913 342 85 [ [ X crl-24913 342 86 accessed access VERB crl-24913 342 87 12 12 NUM crl-24913 342 88 march march NOUN crl-24913 342 89 2020 2020 NUM crl-24913 342 90 ] ] PUNCT crl-24913 342 91 ; ; PUNCT crl-24913 342 92 gregg gregg PROPN crl-24913 342 93 sapp sapp PROPN crl-24913 342 94 and and CCONJ crl-24913 342 95 peter peter PROPN crl-24913 342 96 g. g. PROPN crl-24913 342 97 watson watson PROPN crl-24913 342 98 , , PUNCT crl-24913 342 99 “ " PUNCT crl-24913 342 100 librarian librarian ADJ crl-24913 342 101 - - PUNCT crl-24913 342 102 faculty faculty NOUN crl-24913 342 103 relations relation NOUN crl-24913 342 104 during during ADP crl-24913 342 105 a a DET crl-24913 342 106 period period NOUN crl-24913 342 107 of of ADP crl-24913 342 108 journals journal NOUN crl-24913 342 109 cancellations cancellation NOUN crl-24913 342 110 , , PUNCT crl-24913 342 111 ” " PUNCT crl-24913 342 112 journal journal NOUN crl-24913 342 113 of of ADP crl-24913 342 114 academic academic ADJ crl-24913 342 115 librarianship librarianship NOUN crl-24913 342 116 15 15 NUM crl-24913 342 117 , , PUNCT crl-24913 342 118 no no NOUN crl-24913 342 119 . . NOUN crl-24913 342 120 5 5 NUM crl-24913 342 121 ( ( PUNCT crl-24913 342 122 november november PROPN crl-24913 342 123 1989 1989 NUM crl-24913 342 124 ): ): PUNCT crl-24913 342 125 287 287 NUM crl-24913 342 126 . . NUM crl-24913 342 127 36 36 NUM crl-24913 342 128 . . PUNCT crl-24913 343 1 robertshaw robertshaw ADJ crl-24913 343 2 , , PUNCT crl-24913 343 3 hooper hooper NOUN crl-24913 343 4 , , PUNCT crl-24913 343 5 and and CCONJ crl-24913 343 6 goergen goergen NOUN crl-24913 343 7 - - PUNCT crl-24913 343 8 doll doll NOUN crl-24913 343 9 , , PUNCT crl-24913 343 10 “ " PUNCT crl-24913 343 11 finding find VERB crl-24913 343 12 the the DET crl-24913 343 13 silver silver ADJ crl-24913 343 14 lining lining NOUN crl-24913 343 15 … … PUNCT crl-24913 343 16 in in ADP crl-24913 343 17 the the DET crl-24913 343 18 serials serial NOUN crl-24913 343 19 budget budget NOUN crl-24913 343 20 crisis crisis NOUN crl-24913 343 21 , , PUNCT crl-24913 343 22 ” " PUNCT crl-24913 343 23 18 18 NUM crl-24913 343 24 ; ; PUNCT crl-24913 343 25 chisholm chisholm NOUN crl-24913 343 26 and and CCONJ crl-24913 343 27 spencer spencer NOUN crl-24913 343 28 , , PUNCT crl-24913 343 29 “ " PUNCT crl-24913 343 30 the the DET crl-24913 343 31 displaced displaced ADJ crl-24913 343 32 librarian librarian NOUN crl-24913 343 33 , , PUNCT crl-24913 343 34 ” " PUNCT crl-24913 343 35 94–95 94–95 NUM crl-24913 343 36 . . PUNCT crl-24913 344 1 37 37 NUM crl-24913 344 2 . . PUNCT crl-24913 345 1 thenell thenell PROPN crl-24913 345 2 , , PUNCT crl-24913 345 3 the the DET crl-24913 345 4 library library PROPN crl-24913 345 5 ’s ’s PART crl-24913 345 6 crisis crisis NOUN crl-24913 345 7 communications communication NOUN crl-24913 345 8 planner planner NOUN crl-24913 345 9 , , PUNCT crl-24913 345 10 15 15 NUM crl-24913 345 11 . . NUM crl-24913 345 12 38 38 NUM crl-24913 345 13 . . PUNCT crl-24913 346 1 coombs coombs PROPN crl-24913 346 2 , , PUNCT crl-24913 346 3 ongoing ongoing ADJ crl-24913 346 4 crisis crisis NOUN crl-24913 346 5 communication communication NOUN crl-24913 346 6 , , PUNCT crl-24913 346 7 76 76 NUM crl-24913 346 8 . . PUNCT crl-24913 346 9 39 39 NUM crl-24913 346 10 . . PUNCT crl-24913 347 1 paul paul PROPN crl-24913 347 2 metz metz PROPN crl-24913 347 3 and and CCONJ crl-24913 347 4 caryl caryl PROPN crl-24913 347 5 gray gray ADJ crl-24913 347 6 , , PUNCT crl-24913 347 7 “ " PUNCT crl-24913 347 8 public public ADJ crl-24913 347 9 relations relation NOUN crl-24913 347 10 and and CCONJ crl-24913 347 11 library library NOUN crl-24913 347 12 weeding weeding NOUN crl-24913 347 13 , , PUNCT crl-24913 347 14 ” " PUNCT crl-24913 347 15 journal journal NOUN crl-24913 347 16 of of ADP crl-24913 347 17 academic academic ADJ crl-24913 347 18 librarianship librarianship NOUN crl-24913 347 19 31 31 NUM crl-24913 347 20 , , PUNCT crl-24913 347 21 no no INTJ crl-24913 347 22 . . NOUN crl-24913 347 23 3 3 NUM crl-24913 347 24 ( ( PUNCT crl-24913 347 25 may may AUX crl-24913 347 26 1 1 NUM crl-24913 347 27 , , PUNCT crl-24913 347 28 2005 2005 NUM crl-24913 347 29 ): ): PUNCT crl-24913 347 30 275 275 NUM crl-24913 347 31 , , PUNCT crl-24913 347 32 https://doi.org/10.1016/j.acalib.2005.01.005 https://doi.org/10.1016/j.acalib.2005.01.005 NUM crl-24913 347 33 ; ; PUNCT crl-24913 347 34 ala ala PROPN crl-24913 347 35 , , PUNCT crl-24913 347 36 “ " PUNCT crl-24913 347 37 media medium NOUN crl-24913 347 38 relations relation NOUN crl-24913 347 39 handbook handbook VERB crl-24913 347 40 for for ADP crl-24913 347 41 libraries library NOUN crl-24913 347 42 , , PUNCT crl-24913 347 43 ” " PUNCT crl-24913 347 44 34 34 NUM crl-24913 347 45 ; ; PUNCT crl-24913 347 46 soehner soehner NOUN crl-24913 347 47 , , PUNCT crl-24913 347 48 godfrey godfrey NOUN crl-24913 347 49 , , PUNCT crl-24913 347 50 and and CCONJ crl-24913 347 51 bigler bigler NOUN crl-24913 347 52 , , PUNCT crl-24913 347 53 “ " PUNCT crl-24913 347 54 crisis crisis NOUN crl-24913 347 55 communication communication NOUN crl-24913 347 56 in in ADP crl-24913 347 57 libraries library NOUN crl-24913 347 58 , , PUNCT crl-24913 347 59 ” " PUNCT crl-24913 347 60 272 272 NUM crl-24913 347 61 . . PUNCT crl-24913 348 1 40 40 NUM crl-24913 348 2 . . PUNCT crl-24913 349 1 bell bell NOUN crl-24913 349 2 , , PUNCT crl-24913 349 3 “ " PUNCT crl-24913 349 4 learning learn VERB crl-24913 349 5 from from ADP crl-24913 349 6 crucible crucible ADJ crl-24913 349 7 moments moment NOUN crl-24913 349 8 , , PUNCT crl-24913 349 9 ” " PUNCT crl-24913 349 10 5 5 NUM crl-24913 349 11 . . NUM crl-24913 349 12 41 41 NUM crl-24913 349 13 . . PUNCT crl-24913 350 1 borgerding borgerde VERB crl-24913 350 2 , , PUNCT crl-24913 350 3 “ " PUNCT crl-24913 350 4 it it PRON crl-24913 350 5 ’s ’s AUX crl-24913 350 6 handled handle VERB crl-24913 350 7 … … PUNCT crl-24913 350 8 or or CCONJ crl-24913 350 9 is be AUX crl-24913 350 10 it it PRON crl-24913 350 11 ? ? PUNCT crl-24913 350 12 ” " PUNCT crl-24913 351 1 361–64 361–64 NUM crl-24913 351 2 . . PUNCT crl-24913 352 1 42 42 NUM crl-24913 352 2 . . PUNCT crl-24913 353 1 bell bell NOUN crl-24913 353 2 , , PUNCT crl-24913 353 3 “ " PUNCT crl-24913 353 4 learning learn VERB crl-24913 353 5 from from ADP crl-24913 353 6 crucible crucible ADJ crl-24913 353 7 moments moment NOUN crl-24913 353 8 , , PUNCT crl-24913 353 9 ” " PUNCT crl-24913 353 10 5 5 NUM crl-24913 353 11 ; ; PUNCT crl-24913 353 12 coombs coomb NOUN crl-24913 353 13 , , PUNCT crl-24913 353 14 ongoing ongoing ADJ crl-24913 353 15 crisis crisis NOUN crl-24913 353 16 communication communication NOUN crl-24913 353 17 , , PUNCT crl-24913 353 18 130 130 NUM crl-24913 353 19 ; ; PUNCT crl-24913 353 20 ala ala PROPN crl-24913 353 21 , , PUNCT crl-24913 353 22 “ " PUNCT crl-24913 353 23 media medium NOUN crl-24913 353 24 https://doi.org/10.1080/0361526x.2016.1196635 https://doi.org/10.1080/0361526x.2016.1196635 PROPN crl-24913 353 25 https://doi.org/10.1080/0361526x.2016.1196635 https://doi.org/10.1080/0361526x.2016.1196635 PROPN crl-24913 353 26 https://doi.org/10.1080/00048623.2000.10755116 https://doi.org/10.1080/00048623.2000.10755116 VERB crl-24913 354 1 https://doi.org/10.1300/j118v25n03_15 https://doi.org/10.1300/j118v25n03_15 NOUN crl-24913 354 2 https://www.chronicle.com/article/a-crash-course-in-crisis/242443 https://www.chronicle.com/article/a-crash-course-in-crisis/242443 X crl-24913 354 3 https://www.chronicle.com/article/a-crash-course-in-crisis/242443 https://www.chronicle.com/article/a-crash-course-in-crisis/242443 X crl-24913 354 4 https://doi.org/10.5860/llm.v33i2.7327 https://doi.org/10.5860/llm.v33i2.7327 PROPN crl-24913 354 5 https://doi.org/10.1300/j057v12n03_04 https://doi.org/10.1300/j057v12n03_04 PROPN crl-24913 354 6 https://doi.org/10.1002/9781444314885.ch1 https://doi.org/10.1002/9781444314885.ch1 PROPN crl-24913 354 7 https://digitalcommons.unf.edu/library_facpub/61 https://digitalcommons.unf.edu/library_facpub/61 PROPN crl-24913 354 8 https://doi.org/10.1016/j.acalib.2005.01.005 https://doi.org/10.1016/j.acalib.2005.01.005 NUM crl-24913 354 9 delivering deliver VERB crl-24913 354 10 bad bad ADJ crl-24913 354 11 news news NOUN crl-24913 354 12 331 331 NUM crl-24913 354 13 relations relation NOUN crl-24913 354 14 handbook handbook VERB crl-24913 354 15 for for ADP crl-24913 354 16 libraries library NOUN crl-24913 354 17 , , PUNCT crl-24913 354 18 ” " PUNCT crl-24913 354 19 34–35 34–35 NUM crl-24913 354 20 ; ; PUNCT crl-24913 354 21 perlmutter perlmutter NOUN crl-24913 354 22 , , PUNCT crl-24913 354 23 “ " PUNCT crl-24913 354 24 a a DET crl-24913 354 25 crash crash NOUN crl-24913 354 26 course course NOUN crl-24913 354 27 in in ADP crl-24913 354 28 crisis crisis NOUN crl-24913 354 29 communication communication NOUN crl-24913 354 30 . . PUNCT crl-24913 354 31 ” " PUNCT crl-24913 355 1 43 43 NUM crl-24913 355 2 . . PUNCT crl-24913 355 3 weir weir PROPN crl-24913 355 4 , , PUNCT crl-24913 355 5 “ " PUNCT crl-24913 355 6 trimming trim VERB crl-24913 355 7 the the DET crl-24913 355 8 library library NOUN crl-24913 355 9 materials material NOUN crl-24913 355 10 budget budget NOUN crl-24913 355 11 , , PUNCT crl-24913 355 12 ” " PUNCT crl-24913 355 13 150–51 150–51 NUM crl-24913 355 14 ; ; PUNCT crl-24913 355 15 scott scott PROPN crl-24913 355 16 baker baker PROPN crl-24913 355 17 and and CCONJ crl-24913 355 18 morela morela PROPN crl-24913 355 19 hernandez hernandez PROPN crl-24913 355 20 , , PUNCT crl-24913 355 21 “ " PUNCT crl-24913 355 22 communicating communicate VERB crl-24913 355 23 with with ADP crl-24913 355 24 stakeholders stakeholder NOUN crl-24913 355 25 when when SCONJ crl-24913 355 26 bad bad ADJ crl-24913 355 27 news news NOUN crl-24913 355 28 is be AUX crl-24913 355 29 uncertain uncertain ADJ crl-24913 355 30 , , PUNCT crl-24913 355 31 ” " PUNCT crl-24913 355 32 international international ADJ crl-24913 355 33 journal journal NOUN crl-24913 355 34 of of ADP crl-24913 355 35 public public ADJ crl-24913 355 36 leadership leadership NOUN crl-24913 355 37 13 13 NUM crl-24913 355 38 , , PUNCT crl-24913 355 39 no no NOUN crl-24913 355 40 . . NOUN crl-24913 355 41 2 2 NUM crl-24913 355 42 ( ( PUNCT crl-24913 355 43 2017 2017 NUM crl-24913 355 44 ): ): PUNCT crl-24913 355 45 91–92 91–92 PROPN crl-24913 355 46 , , PUNCT crl-24913 355 47 https://doi.org/10.1108/ijpl-11-2016-0051 https://doi.org/10.1108/ijpl-11-2016-0051 ADJ crl-24913 355 48 . . PUNCT crl-24913 356 1 44 44 NUM crl-24913 356 2 . . PUNCT crl-24913 357 1 baker baker NOUN crl-24913 357 2 and and CCONJ crl-24913 357 3 hernandez hernandez PROPN crl-24913 357 4 , , PUNCT crl-24913 357 5 “ " PUNCT crl-24913 357 6 communicating communicate VERB crl-24913 357 7 with with ADP crl-24913 357 8 stakeholders stakeholder NOUN crl-24913 357 9 when when SCONJ crl-24913 357 10 bad bad ADJ crl-24913 357 11 news news NOUN crl-24913 357 12 is be AUX crl-24913 357 13 uncertain uncertain ADJ crl-24913 357 14 , , PUNCT crl-24913 357 15 ” " PUNCT crl-24913 357 16 89 89 NUM crl-24913 357 17 . . PUNCT crl-24913 357 18 45 45 NUM crl-24913 357 19 . . PUNCT crl-24913 358 1 stewart stewart NOUN crl-24913 358 2 and and CCONJ crl-24913 358 3 atilano atilano NOUN crl-24913 358 4 , , PUNCT crl-24913 358 5 “ " PUNCT crl-24913 358 6 reputational reputational ADJ crl-24913 358 7 threats threat NOUN crl-24913 358 8 online online ADV crl-24913 358 9 , , PUNCT crl-24913 358 10 ” " PUNCT crl-24913 358 11 25 25 NUM crl-24913 358 12 ; ; PUNCT crl-24913 358 13 jia jia PROPN crl-24913 358 14 wang wang PROPN crl-24913 358 15 and and CCONJ crl-24913 358 16 holly holly ADV crl-24913 358 17 m. m. NOUN crl-24913 358 18 hutchins hutchin NOUN crl-24913 358 19 , , PUNCT crl-24913 358 20 “ " PUNCT crl-24913 358 21 crisis crisis NOUN crl-24913 358 22 management management NOUN crl-24913 358 23 in in ADP crl-24913 358 24 higher high ADJ crl-24913 358 25 education education NOUN crl-24913 358 26 : : PUNCT crl-24913 358 27 what what PRON crl-24913 358 28 have have AUX crl-24913 358 29 we we PRON crl-24913 358 30 learned learn VERB crl-24913 358 31 from from ADP crl-24913 358 32 virginia virginia PROPN crl-24913 358 33 tech tech PROPN crl-24913 358 34 ? ? PUNCT crl-24913 358 35 ” " PUNCT crl-24913 359 1 advances advance VERB crl-24913 359 2 in in ADP crl-24913 359 3 developing develop VERB crl-24913 359 4 human human ADJ crl-24913 359 5 resources resource NOUN crl-24913 359 6 12 12 NUM crl-24913 359 7 , , PUNCT crl-24913 359 8 no no NOUN crl-24913 359 9 . . NOUN crl-24913 359 10 5 5 NUM crl-24913 359 11 ( ( PUNCT crl-24913 359 12 october october PROPN crl-24913 359 13 2010 2010 NUM crl-24913 359 14 ): ): PUNCT crl-24913 359 15 561 561 NUM crl-24913 359 16 , , PUNCT crl-24913 359 17 https://doi.org/10.1177/1523422310394433 https://doi.org/10.1177/1523422310394433 NOUN crl-24913 359 18 ; ; PUNCT crl-24913 359 19 perlmutter perlmutter NOUN crl-24913 359 20 , , PUNCT crl-24913 359 21 “ " PUNCT crl-24913 359 22 a a DET crl-24913 359 23 crash crash NOUN crl-24913 359 24 course course NOUN crl-24913 359 25 in in ADP crl-24913 359 26 crisis crisis NOUN crl-24913 359 27 communication communication NOUN crl-24913 359 28 . . PUNCT crl-24913 359 29 ” " PUNCT crl-24913 360 1 46 46 NUM crl-24913 360 2 . . PUNCT crl-24913 361 1 baker baker NOUN crl-24913 361 2 and and CCONJ crl-24913 361 3 hernandez hernandez PROPN crl-24913 361 4 , , PUNCT crl-24913 361 5 “ " PUNCT crl-24913 361 6 communicating communicate VERB crl-24913 361 7 with with ADP crl-24913 361 8 stakeholders stakeholder NOUN crl-24913 361 9 when when SCONJ crl-24913 361 10 bad bad ADJ crl-24913 361 11 news news NOUN crl-24913 361 12 is be AUX crl-24913 361 13 uncertain uncertain ADJ crl-24913 361 14 , , PUNCT crl-24913 361 15 ” " PUNCT crl-24913 361 16 93 93 NUM crl-24913 361 17 . . PUNCT crl-24913 361 18 47 47 NUM crl-24913 361 19 . . PUNCT crl-24913 362 1 baker baker NOUN crl-24913 362 2 and and CCONJ crl-24913 362 3 hernandez hernandez PROPN crl-24913 362 4 , , PUNCT crl-24913 362 5 “ " PUNCT crl-24913 362 6 communicating communicate VERB crl-24913 362 7 with with ADP crl-24913 362 8 stakeholders stakeholder NOUN crl-24913 362 9 when when SCONJ crl-24913 362 10 bad bad ADJ crl-24913 362 11 news news NOUN crl-24913 362 12 is be AUX crl-24913 362 13 uncertain uncertain ADJ crl-24913 362 14 , , PUNCT crl-24913 362 15 ” " PUNCT crl-24913 362 16 92–94 92–94 NUM crl-24913 362 17 ; ; PUNCT crl-24913 362 18 perlmutter perlmutter NOUN crl-24913 362 19 , , PUNCT crl-24913 362 20 “ " PUNCT crl-24913 362 21 a a DET crl-24913 362 22 crash crash NOUN crl-24913 362 23 course course NOUN crl-24913 362 24 in in ADP crl-24913 362 25 crisis crisis NOUN crl-24913 362 26 communication communication NOUN crl-24913 362 27 . . PUNCT crl-24913 362 28 ” " PUNCT crl-24913 363 1 48 48 NUM crl-24913 363 2 . . PUNCT crl-24913 364 1 sapp sapp ADJ crl-24913 364 2 and and CCONJ crl-24913 364 3 watson watson PROPN crl-24913 364 4 , , PUNCT crl-24913 364 5 “ " PUNCT crl-24913 364 6 librarian librarian ADJ crl-24913 364 7 - - PUNCT crl-24913 364 8 faculty faculty NOUN crl-24913 364 9 relations relation NOUN crl-24913 364 10 during during ADP crl-24913 364 11 a a DET crl-24913 364 12 period period NOUN crl-24913 364 13 of of ADP crl-24913 364 14 journals journal NOUN crl-24913 364 15 cancellations cancellation NOUN crl-24913 364 16 , , PUNCT crl-24913 364 17 ” " PUNCT crl-24913 364 18 286–88 286–88 NUM crl-24913 364 19 ; ; PUNCT crl-24913 364 20 robertshaw robertshaw ADJ crl-24913 364 21 , , PUNCT crl-24913 364 22 hooper hooper NOUN crl-24913 364 23 , , PUNCT crl-24913 364 24 and and CCONJ crl-24913 364 25 goergen goergen NOUN crl-24913 364 26 - - PUNCT crl-24913 364 27 doll doll NOUN crl-24913 364 28 , , PUNCT crl-24913 364 29 “ " PUNCT crl-24913 364 30 finding find VERB crl-24913 364 31 the the DET crl-24913 364 32 silver silver ADJ crl-24913 364 33 lining lining NOUN crl-24913 364 34 … … PUNCT crl-24913 364 35 in in ADP crl-24913 364 36 the the DET crl-24913 364 37 serials serial NOUN crl-24913 364 38 budget budget NOUN crl-24913 364 39 crisis crisis NOUN crl-24913 364 40 , , PUNCT crl-24913 364 41 ” " PUNCT crl-24913 364 42 18 18 NUM crl-24913 364 43 ; ; PUNCT crl-24913 364 44 metz metz ADJ crl-24913 364 45 , , PUNCT crl-24913 364 46 “ " PUNCT crl-24913 364 47 thirteen thirteen NUM crl-24913 364 48 steps step NOUN crl-24913 364 49 to to PART crl-24913 364 50 avoiding avoid VERB crl-24913 364 51 bad bad ADJ crl-24913 364 52 luck luck NOUN crl-24913 364 53 in in ADP crl-24913 364 54 a a DET crl-24913 364 55 serials serial NOUN crl-24913 364 56 cancellation cancellation NOUN crl-24913 364 57 project project NOUN crl-24913 364 58 , , PUNCT crl-24913 364 59 ” " PUNCT crl-24913 364 60 80 80 NUM crl-24913 364 61 . . PUNCT crl-24913 364 62 49 49 NUM crl-24913 364 63 . . PUNCT crl-24913 365 1 coombs coomb NOUN crl-24913 365 2 , , PUNCT crl-24913 365 3 “ " PUNCT crl-24913 365 4 crisis crisis NOUN crl-24913 365 5 and and CCONJ crl-24913 365 6 crisis crisis NOUN crl-24913 365 7 management management NOUN crl-24913 365 8 , , PUNCT crl-24913 365 9 ” " PUNCT crl-24913 365 10 222 222 NUM crl-24913 365 11 . . PUNCT crl-24913 366 1 50 50 NUM crl-24913 366 2 . . PUNCT crl-24913 367 1 coombs coombs PROPN crl-24913 367 2 , , PUNCT crl-24913 367 3 ongoing ongoing ADJ crl-24913 367 4 crisis crisis NOUN crl-24913 367 5 communication communication NOUN crl-24913 367 6 , , PUNCT crl-24913 367 7 140 140 NUM crl-24913 367 8 . . PUNCT crl-24913 367 9 51 51 NUM crl-24913 367 10 . . PUNCT crl-24913 367 11 thenell thenell PROPN crl-24913 367 12 , , PUNCT crl-24913 367 13 the the DET crl-24913 367 14 library library PROPN crl-24913 367 15 ’s ’s PART crl-24913 367 16 crisis crisis NOUN crl-24913 367 17 communications communication NOUN crl-24913 367 18 planner planner NOUN crl-24913 367 19 , , PUNCT crl-24913 367 20 22 22 NUM crl-24913 367 21 . . PUNCT crl-24913 368 1 52 52 NUM crl-24913 368 2 . . PUNCT crl-24913 369 1 garczynski garczynski PROPN crl-24913 369 2 , , PUNCT crl-24913 369 3 “ " PUNCT crl-24913 369 4 making make VERB crl-24913 369 5 the the DET crl-24913 369 6 cut cut NOUN crl-24913 369 7 , , PUNCT crl-24913 369 8 ” " PUNCT crl-24913 369 9 25 25 NUM crl-24913 369 10 . . PUNCT crl-24913 370 1 53 53 NUM crl-24913 370 2 . . PUNCT crl-24913 371 1 metz metz ADJ crl-24913 371 2 and and CCONJ crl-24913 371 3 gray gray ADJ crl-24913 371 4 , , PUNCT crl-24913 371 5 “ " PUNCT crl-24913 371 6 public public ADJ crl-24913 371 7 relations relation NOUN crl-24913 371 8 and and CCONJ crl-24913 371 9 library library NOUN crl-24913 371 10 weeding weeding NOUN crl-24913 371 11 , , PUNCT crl-24913 371 12 ” " PUNCT crl-24913 371 13 274 274 NUM crl-24913 371 14 ; ; PUNCT crl-24913 371 15 hardy hardy ADJ crl-24913 371 16 , , PUNCT crl-24913 371 17 zimmerman zimmerman NOUN crl-24913 371 18 , , PUNCT crl-24913 371 19 and and CCONJ crl-24913 371 20 hanscom hanscom PROPN crl-24913 371 21 , , PUNCT crl-24913 371 22 “ " PUNCT crl-24913 371 23 cutting cut VERB crl-24913 371 24 without without ADP crl-24913 371 25 cursing curse VERB crl-24913 371 26 ” " PUNCT crl-24913 371 27 ; ; PUNCT crl-24913 371 28 stewart stewart PROPN crl-24913 371 29 and and CCONJ crl-24913 371 30 atilano atilano NOUN crl-24913 371 31 , , PUNCT crl-24913 371 32 “ " PUNCT crl-24913 371 33 reputational reputational ADJ crl-24913 371 34 threats threat NOUN crl-24913 371 35 online online ADV crl-24913 371 36 , , PUNCT crl-24913 371 37 ” " PUNCT crl-24913 371 38 25 25 NUM crl-24913 371 39 . . PUNCT crl-24913 371 40 54 54 NUM crl-24913 371 41 . . PUNCT crl-24913 372 1 coombs coomb NOUN crl-24913 372 2 , , PUNCT crl-24913 372 3 ongoing ongoing ADJ crl-24913 372 4 crisis crisis NOUN crl-24913 372 5 communication communication NOUN crl-24913 372 6 , , PUNCT crl-24913 372 7 140 140 NUM crl-24913 372 8 . . PUNCT crl-24913 372 9 55 55 NUM crl-24913 372 10 . . PUNCT crl-24913 373 1 coombs coombs PROPN crl-24913 373 2 , , PUNCT crl-24913 373 3 ongoing ongoing ADJ crl-24913 373 4 crisis crisis NOUN crl-24913 373 5 communication communication NOUN crl-24913 373 6 , , PUNCT crl-24913 373 7 140 140 NUM crl-24913 373 8 . . PUNCT crl-24913 373 9 56 56 NUM crl-24913 373 10 . . PUNCT crl-24913 374 1 coombs coombs PROPN crl-24913 374 2 , , PUNCT crl-24913 374 3 ongoing ongoing ADJ crl-24913 374 4 crisis crisis NOUN crl-24913 374 5 communication communication NOUN crl-24913 374 6 , , PUNCT crl-24913 374 7 141 141 NUM crl-24913 374 8 . . PUNCT crl-24913 374 9 57 57 NUM crl-24913 374 10 . . PUNCT crl-24913 374 11 borgerding borgerde VERB crl-24913 374 12 , , PUNCT crl-24913 374 13 “ " PUNCT crl-24913 374 14 it it PRON crl-24913 374 15 ’s ’s AUX crl-24913 374 16 handled handle VERB crl-24913 374 17 … … PUNCT crl-24913 374 18 or or CCONJ crl-24913 374 19 is be AUX crl-24913 374 20 it it PRON crl-24913 374 21 ? ? PUNCT crl-24913 374 22 ” " PUNCT crl-24913 375 1 358 358 NUM crl-24913 375 2 . . PUNCT crl-24913 376 1 58 58 NUM crl-24913 376 2 . . PUNCT crl-24913 377 1 baker baker NOUN crl-24913 377 2 and and CCONJ crl-24913 377 3 hernandez hernandez PROPN crl-24913 377 4 , , PUNCT crl-24913 377 5 “ " PUNCT crl-24913 377 6 communicating communicate VERB crl-24913 377 7 with with ADP crl-24913 377 8 stakeholders stakeholder NOUN crl-24913 377 9 when when SCONJ crl-24913 377 10 bad bad ADJ crl-24913 377 11 news news NOUN crl-24913 377 12 is be AUX crl-24913 377 13 uncertain uncertain ADJ crl-24913 377 14 , , PUNCT crl-24913 377 15 ” " PUNCT crl-24913 377 16 91–92 91–92 PROPN crl-24913 377 17 ; ; PUNCT crl-24913 377 18 coombs coomb NOUN crl-24913 377 19 , , PUNCT crl-24913 377 20 ongoing ongoing ADJ crl-24913 377 21 crisis crisis NOUN crl-24913 377 22 communication communication NOUN crl-24913 377 23 , , PUNCT crl-24913 377 24 130 130 NUM crl-24913 377 25 ; ; PUNCT crl-24913 377 26 bell bell NOUN crl-24913 377 27 , , PUNCT crl-24913 377 28 “ " PUNCT crl-24913 377 29 learning learn VERB crl-24913 377 30 from from ADP crl-24913 377 31 crucible crucible ADJ crl-24913 377 32 moments moment NOUN crl-24913 377 33 to to PART crl-24913 377 34 become become VERB crl-24913 377 35 better well ADJ crl-24913 377 36 crisis crisis NOUN crl-24913 377 37 leaders leader NOUN crl-24913 377 38 , , PUNCT crl-24913 377 39 ” " PUNCT crl-24913 377 40 18 18 NUM crl-24913 377 41 . . NUM crl-24913 377 42 59 59 NUM crl-24913 377 43 . . PUNCT crl-24913 378 1 coombs coomb NOUN crl-24913 378 2 , , PUNCT crl-24913 378 3 “ " PUNCT crl-24913 378 4 crisis crisis NOUN crl-24913 378 5 communication communication NOUN crl-24913 378 6 and and CCONJ crl-24913 378 7 its its PRON crl-24913 378 8 allied allied ADJ crl-24913 378 9 fields field NOUN crl-24913 378 10 , , PUNCT crl-24913 378 11 ” " PUNCT crl-24913 378 12 58 58 NUM crl-24913 378 13 ; ; PUNCT crl-24913 378 14 baker baker PROPN crl-24913 378 15 and and CCONJ crl-24913 378 16 hernandez hernandez PROPN crl-24913 378 17 , , PUNCT crl-24913 378 18 “ " PUNCT crl-24913 378 19 communicating communicate VERB crl-24913 378 20 with with ADP crl-24913 378 21 stakeholders stakeholder NOUN crl-24913 378 22 when when SCONJ crl-24913 378 23 bad bad ADJ crl-24913 378 24 news news NOUN crl-24913 378 25 is be AUX crl-24913 378 26 uncertain uncertain ADJ crl-24913 378 27 , , PUNCT crl-24913 378 28 ” " PUNCT crl-24913 378 29 89 89 NUM crl-24913 378 30 ; ; PUNCT crl-24913 378 31 bernstein bernstein NOUN crl-24913 378 32 , , PUNCT crl-24913 378 33 “ " PUNCT crl-24913 378 34 making make VERB crl-24913 378 35 a a DET crl-24913 378 36 crisis crisis NOUN crl-24913 378 37 worse bad ADJ crl-24913 378 38 , , PUNCT crl-24913 378 39 ” " PUNCT crl-24913 378 40 40 40 NUM crl-24913 378 41 ; ; PUNCT crl-24913 378 42 timothy timothy PROPN crl-24913 378 43 , , PUNCT crl-24913 378 44 “ " PUNCT crl-24913 378 45 parameters parameter NOUN crl-24913 378 46 for for ADP crl-24913 378 47 crisis crisis NOUN crl-24913 378 48 communication communication NOUN crl-24913 378 49 , , PUNCT crl-24913 378 50 ” " PUNCT crl-24913 378 51 27 27 NUM crl-24913 378 52 ; ; PUNCT crl-24913 378 53 duke duke NOUN crl-24913 378 54 and and CCONJ crl-24913 378 55 masland masland NOUN crl-24913 378 56 , , PUNCT crl-24913 378 57 “ " PUNCT crl-24913 378 58 crisis crisis NOUN crl-24913 378 59 communication communication NOUN crl-24913 378 60 by by ADP crl-24913 378 61 the the DET crl-24913 378 62 book book NOUN crl-24913 378 63 , , PUNCT crl-24913 378 64 ” " PUNCT crl-24913 378 65 30 30 NUM crl-24913 378 66 . . NUM crl-24913 378 67 60 60 NUM crl-24913 378 68 . . PUNCT crl-24913 378 69 bernstein bernstein NOUN crl-24913 378 70 , , PUNCT crl-24913 378 71 “ " PUNCT crl-24913 378 72 making make VERB crl-24913 378 73 a a DET crl-24913 378 74 crisis crisis NOUN crl-24913 378 75 worse bad ADJ crl-24913 378 76 , , PUNCT crl-24913 378 77 ” " PUNCT crl-24913 378 78 40 40 NUM crl-24913 378 79 ; ; PUNCT crl-24913 378 80 timothy timothy PROPN crl-24913 378 81 , , PUNCT crl-24913 378 82 “ " PUNCT crl-24913 378 83 parameters parameter NOUN crl-24913 378 84 for for ADP crl-24913 378 85 crisis crisis NOUN crl-24913 378 86 communication communication NOUN crl-24913 378 87 , , PUNCT crl-24913 378 88 ” " PUNCT crl-24913 378 89 27 27 NUM crl-24913 378 90 ; ; PUNCT crl-24913 378 91 duke duke NOUN crl-24913 378 92 and and CCONJ crl-24913 378 93 masland masland NOUN crl-24913 378 94 , , PUNCT crl-24913 378 95 “ " PUNCT crl-24913 378 96 crisis crisis NOUN crl-24913 378 97 communication communication NOUN crl-24913 378 98 by by ADP crl-24913 378 99 the the DET crl-24913 378 100 book book NOUN crl-24913 378 101 , , PUNCT crl-24913 378 102 ” " PUNCT crl-24913 378 103 31 31 NUM crl-24913 378 104 . . NUM crl-24913 378 105 61 61 NUM crl-24913 378 106 . . X crl-24913 378 107 borgerding borgerde VERB crl-24913 378 108 , , PUNCT crl-24913 378 109 “ " PUNCT crl-24913 378 110 it it PRON crl-24913 378 111 ’s ’s AUX crl-24913 378 112 handled handle VERB crl-24913 378 113 … … PUNCT crl-24913 378 114 or or CCONJ crl-24913 378 115 is be AUX crl-24913 378 116 it it PRON crl-24913 378 117 ? ? PUNCT crl-24913 378 118 ” " PUNCT crl-24913 379 1 361–64 361–64 NUM crl-24913 379 2 . . PUNCT crl-24913 380 1 62 62 NUM crl-24913 380 2 . . PUNCT crl-24913 381 1 borgerding borgerde VERB crl-24913 381 2 , , PUNCT crl-24913 381 3 “ " PUNCT crl-24913 381 4 it it PRON crl-24913 381 5 ’s ’s AUX crl-24913 381 6 handled handle VERB crl-24913 381 7 … … PUNCT crl-24913 381 8 or or CCONJ crl-24913 381 9 is be AUX crl-24913 381 10 it it PRON crl-24913 381 11 ? ? PUNCT crl-24913 381 12 ” " PUNCT crl-24913 382 1 361–64 361–64 NUM crl-24913 382 2 . . PUNCT crl-24913 383 1 63 63 NUM crl-24913 383 2 . . PUNCT crl-24913 384 1 coombs coomb NOUN crl-24913 384 2 , , PUNCT crl-24913 384 3 ongoing ongoing ADJ crl-24913 384 4 crisis crisis NOUN crl-24913 384 5 communication communication NOUN crl-24913 384 6 , , PUNCT crl-24913 384 7 76 76 NUM crl-24913 384 8 . . PUNCT crl-24913 384 9 64 64 NUM crl-24913 384 10 . . PUNCT crl-24913 385 1 garczynski garczynski PROPN crl-24913 385 2 , , PUNCT crl-24913 385 3 “ " PUNCT crl-24913 385 4 making make VERB crl-24913 385 5 the the DET crl-24913 385 6 cut cut NOUN crl-24913 385 7 , , PUNCT crl-24913 385 8 ” " PUNCT crl-24913 385 9 16–27 16–27 NUM crl-24913 385 10 ; ; PUNCT crl-24913 385 11 soehner soehner NOUN crl-24913 385 12 , , PUNCT crl-24913 385 13 godfrey godfrey NOUN crl-24913 385 14 , , PUNCT crl-24913 385 15 and and CCONJ crl-24913 385 16 bigler bigler NOUN crl-24913 385 17 , , PUNCT crl-24913 385 18 “ " PUNCT crl-24913 385 19 crisis crisis NOUN crl-24913 385 20 communication communication NOUN crl-24913 385 21 in in ADP crl-24913 385 22 libraries library NOUN crl-24913 385 23 , , PUNCT crl-24913 385 24 ” " PUNCT crl-24913 385 25 268–73 268–73 NUM crl-24913 385 26 . . PUNCT crl-24913 386 1 65 65 NUM crl-24913 386 2 . . PUNCT crl-24913 387 1 baker baker NOUN crl-24913 387 2 and and CCONJ crl-24913 387 3 hernandez hernandez PROPN crl-24913 387 4 , , PUNCT crl-24913 387 5 “ " PUNCT crl-24913 387 6 communicating communicate VERB crl-24913 387 7 with with ADP crl-24913 387 8 stakeholders stakeholder NOUN crl-24913 387 9 when when SCONJ crl-24913 387 10 bad bad ADJ crl-24913 387 11 news news NOUN crl-24913 387 12 is be AUX crl-24913 387 13 uncertain uncertain ADJ crl-24913 387 14 , , PUNCT crl-24913 387 15 ” " PUNCT crl-24913 387 16 91–94 91–94 NUM crl-24913 387 17 . . PUNCT crl-24913 388 1 66 66 NUM crl-24913 388 2 . . PUNCT crl-24913 389 1 borgerding borgerde VERB crl-24913 389 2 , , PUNCT crl-24913 389 3 “ " PUNCT crl-24913 389 4 it it PRON crl-24913 389 5 ’s ’s AUX crl-24913 389 6 handled handle VERB crl-24913 389 7 … … PUNCT crl-24913 389 8 or or CCONJ crl-24913 389 9 is be AUX crl-24913 389 10 it it PRON crl-24913 389 11 ? ? PUNCT crl-24913 389 12 ” " PUNCT crl-24913 390 1 358 358 NUM crl-24913 390 2 . . NUM crl-24913 391 1 67 67 NUM crl-24913 391 2 . . PUNCT crl-24913 392 1 coombs coombs PROPN crl-24913 392 2 , , PUNCT crl-24913 392 3 ongoing ongoing ADJ crl-24913 392 4 crisis crisis NOUN crl-24913 392 5 communication communication NOUN crl-24913 392 6 , , PUNCT crl-24913 392 7 140 140 NUM crl-24913 392 8 . . PUNCT crl-24913 392 9 68 68 NUM crl-24913 392 10 . . PUNCT crl-24913 393 1 garczynski garczynski PROPN crl-24913 393 2 , , PUNCT crl-24913 393 3 “ " PUNCT crl-24913 393 4 making make VERB crl-24913 393 5 the the DET crl-24913 393 6 cut cut NOUN crl-24913 393 7 , , PUNCT crl-24913 393 8 ” " PUNCT crl-24913 393 9 25 25 NUM crl-24913 393 10 ; ; PUNCT crl-24913 393 11 thenell thenell PROPN crl-24913 393 12 , , PUNCT crl-24913 393 13 the the DET crl-24913 393 14 library library PROPN crl-24913 393 15 ’s ’s PART crl-24913 393 16 crisis crisis NOUN crl-24913 393 17 communications communication NOUN crl-24913 393 18 planner planner NOUN crl-24913 393 19 , , PUNCT crl-24913 393 20 22 22 NUM crl-24913 393 21 . . PUNCT crl-24913 393 22 https://doi.org/10.1108/ijpl-11-2016-0051 https://doi.org/10.1108/ijpl-11-2016-0051 ADJ crl-24913 393 23 https://doi.org/10.1177/1523422310394433 https://doi.org/10.1177/1523422310394433 NOUN crl-24913 393 24 _ _ PUNCT crl-24913 393 25 bre8737dwlq1 bre8737dwlq1 X crl-24913 394 1 _ _ PUNCT crl-24913 395 1 5wuwl9d15zt8 5wuwl9d15zt8 NOUN crl-24913 395 2 _ _ NOUN crl-24913 395 3 ym8xu3eu9wfh ym8xu3eu9wfh NOUN crl-24913 396 1 _ _ PUNCT crl-24913 396 2 nqlzad77q9ck nqlzad77q9ck NOUN crl-24913 396 3 _ _ PUNCT crl-24913 396 4 rbmzij6bzux rbmzij6bzux PUNCT crl-24913 397 1 _ _ PUNCT crl-24913 397 2 rsxxr2wstpbw rsxxr2wstpbw NOUN crl-24913 397 3 _ _ PUNCT crl-24913 397 4 9em5cz0xk5 9em5cz0xk5 X crl-24913 398 1 g g NOUN crl-24913 398 2 _ _ PUNCT crl-24913 398 3 mdlybf3nwxqd mdlybf3nwxqd NOUN crl-24913 398 4 _ _ PUNCT crl-24913 398 5 18jrsiettpm3 18jrsiettpm3 NUM crl-24913 398 6 _ _ PUNCT crl-24913 398 7 sqj8ay7ofdeh sqj8ay7ofdeh SPACE crl-24913 398 8 _ _ PUNCT crl-24913 398 9 7denqoflc5me 7denqoflc5me NUM crl-24913 398 10 _ _ PUNCT crl-24913 398 11 t5yjm1b2mxq4 t5yjm1b2mxq4 NOUN crl-24913 398 12 _ _ PUNCT crl-24913 398 13 f1uf7uls3gh5 f1uf7uls3gh5 NOUN crl-24913 398 14 _ _ PUNCT crl-24913 398 15 6ullgx6xa4z7 6ullgx6xa4z7 NUM crl-24913 399 1 _ _ PUNCT crl-24913 399 2 37zu0n3ufnut 37zu0n3ufnut NUM crl-24913 400 1 _ _ PUNCT crl-24913 400 2 tqpsozxzyi3p tqpsozxzyi3p NOUN crl-24913 400 3 _ _ PUNCT crl-24913 400 4 amwyxktinras amwyxktinras NOUN crl-24913 401 1 _ _ PUNCT crl-24913 401 2 honvx05a09b9 honvx05a09b9 X