College and Research Libraries By R O B E R T T . G R A Z I E R Classification and Pay Plan for University Libraries Mr. Grazier is circulation librarian of Pennsylvania State College Library, State College. IN PRESENTING an informal paper to a local library staff association on library personnel the writer devoted one part of it to the recently published Classification and Pay Plans for Libraries in Institutions of Higher Education—University Librar- ies.1 A sketchy comparison was drawn between the classification and pay plan and the personnel organization of the Pennsylvania State College Library. Skeletal as the comparison was, the several disparities revealed between theory and practice were rather startling, startling enough perhaps to prove of some interest to other library staffs. T h e first step in making the comparison was to determine the service load of the Pennsylvania State College Library. T h e pay plans wisely abandoned the former concept of the service load as being based on total enrolment and developed a method of computing the service load in terms of service units which are based on varying numbers of underclass and upperclass stu- dents, honors students, graduate students, and faculty members. T h e weights used 1 Subcommittee on B u d g e t s , Compensation, and S c h e m e s of S e r v i c e f o r L i b r a r i e s C o n n e c t e d with U n i v e r s i t i e s , Colleges, and T e a c h e r - T r a i n i n g Insti- tutions of the A . L . A . B o a r d on Salaries, S t a f f , and T e n u r e . Classification and Pay Plans for Libraries in Institutions of Higher Education. Volume 3, Universities. Chicago, A m e r i c a n L i b r a r y Associa- tion, 1943. were: undergraduates I, upperclass (jun- iors and seniors) 2, honors students 3, grad- uate students 4, and faculty 5. T h e total service unit is obtained by adding the number of units in each category. T h e service load of the Pennsylvania State Col- lege Library approximated 13,500 units, which put it, according to the classification and pay plan, into class six, which is uni- versity libraries having 10,000—14,999 service units. T h e class of the library established, the next step was to compare the total staff organization, including professional and clerical help of our library, with the stand- ard set up by the schedule. Minimum standards for a class six university library called for twenty-nine professional librar- ians in addition to the chief librarian. Actually there are twenty-five profession- als in addition to our chief librarian. T h e clerical service should result in not more than 60 per cent or less than 40 per cent of the total staff hours being of clerical or student service. Penn State's clerical service was 54 per cent of total staff time, a figure which came within the set limit. O n l y four departments were selected to carry on the comparison of the theory with the practice: the catalog, reference, order, and circulation departments. T h e y were chosen primarily because they lent them- selves to such a comparison more readily than other phases of Pennsylvania State College Library organization. A n d even v 176 COLLEGE AND RESEARCH LIBRARIES the comparisons of these four departments were limited to only the most general features of the classification and pay plans. A s the compilers constantly reiterate, a thorough job analysis of each position is necessary before any accurate evaluation can be made. Since the entire comparison was only part of a general talk on the question of personnel related to the Penn- sylvania State College Library, only the most incomplete and general analyses de- scribed here were undertaken. T w o factors, however, made a few comparisons valid, despite the lack of a job analysis. First, the class of any individual library can be determined by computing its service load, and each class has certain minimum standards which should be met by all li- braries falling within that particular class. Secondly, the class of any department is automatically determined by the number of employees in the department. Accord- ing to the classification scheme there are five classes of departments ranging from A to E, A being the smallest and E the largest. Standards of education, expe- rience, personal qualifications, and a salary schedule are set up for each position within each class of department. T h u s , as has been stated, the numerical size of a de- partment determines its class and to a certain limited extent the standards of each position within that particular de- partment. Procedure for Comparison T h e procedure for comparing standards is the same for each department. A brief description of the general process involved in evaluating the standards of our catalog department will explain the process fol- lowed for the other departments. According to the classification and pay plan our catalog department is a class D catalog department. A class D catalog de- partment has a staff of 1 1 - 1 4 full-time members including clerical help plus the chief of the department. There are five classes of catalog departments ranging from A with a staff of 2-4 to E with a staff of 15 or more. It is to be noted that the numerical size of the department deter- mines its class and ultimately the qualifi- cation and salaries of positions. T u r n i n g to the personnel specification section of the pay plan, it states that the chief catalog librarian of a class D catalog department is of professional grade 6. There are ten professional grades of posi- tion ranging from 1 to 10, unit 10 being the highest. Each grade includes various positions; i.e., grade 3 includes chief refer- ence librarian for class A reference depart- ment, document librarian, assistant chief librarian of class 1 library, and approxi- mately 33 other professional positions. Each grade has a salary schedule and all positions of the same grade have the same salary schedule and the same minimum educational qualifications and experience. T h e chief catalog librarian is professional grade 6 and should receive an annual sal- ary ranging from $3600 to $4500. T h e assistant chief catalog librarian is profes- sional grade 5, salary $3000 to $3400. In addition to these two positions, the classification plan provides the following positions for a class D catalog department: catalog librarian (reviser), professional grade 3 or 4, salary $1860 to $2340 or $2400 to $2880; catalog librarian (spe- cialist in a subject or language field), pro- fessional grade 3 or 4, salary $1860 to $2340 or $2400 to $2880; classification librarian, professional grade 3 or 4, salary $1860 to $2340 or $2400 to $2880; senior catalog librarian, professional grade 3, salary $1860 to $2340; intermediate cata- MARCH, 1944 177 log librarian, professional grade 2, salary $1620 to $1800; junior catalog librarian, professional grade I, salary $1500 to $1620. These represent the varying ranks of catalog librarian which might be in a class D catalog department. Classification of Catalogers Actually there are only two ranks in our catalog department, catalog librarian and assistant catalog librarian, with four additional professional catalogers un- ranked. T h u s while two of the positions fit the terminology of the national model the other four positions had to be ranked before the department could be evaluated in terms of the classification and pay plan. A f t e r studying the duties and the educa- tional requirements of the various cata- loging positions specified in the plan, the head of our catalog department assigned the following ranks to our four unclassed professional positions: two senior catalog librarians, one intermediate catalog librar- ian, and one junior catalog librarian. Hence five grades of professional service are represented in our catalog department: one each of grades 6, 5, 2, and 1 and two of grade 3. According to the pay plan the average minimum salary of such a catalog department should be $2240 per year. It should be remembered that this average is using the minimum of the salary range of each position, i.e., for chief catalog librarian $3600 instead of $4500. A c t u - ally the average salary of the members of the catalog department is $i66j.2 T h e most obvious discrepancy between the clas- sification and pay plan and the library 2 A g e n e r a l s a l a r y i n c r e a s e f o r the f a c u l t y of the e n t i r e college based on the rise in the cost of l i v i n g has raised this figure to $1805. S i n c e the i n c r e a s e , h o w e v e r , w a s not based on the v a l u e of l i b r a r y s e r v i c e s , the g i v e n figures are a more a c c u r a t e com- parison w i t h a n y minimum s a l a r y schedule. O n such a basis, the minimum s t a n d a r d s t h e m s e l v e s should be raised p r o p o r t i o n a l l y . organization of Penn State was this salary factor. T h e comparative averages of the catalog department were by no means rep- resentative of the great extremes between the actual and the minimum standard. For at least one position the minimum salary recommended was 100 per cent above the actual salary. T h i s pessimistic picture was not enhanced by an introduc- tory paragraph in the syllabus which states: " A l l the standards set up are mini- mum standards. It is expected that aver- age and better-than-average libraries will exceed these minimum salary schedules for the various grades." W a s our library so far below the average that it had 100 per cent difference in actual and mini- mum standard salaries? In self-defense it should be stated that the salaries of the Pennsylvania State College Library compare favorably with the average library salaries. N o valid statistics are available, but a few isolated figures indicate that the average salary for librarians in 1936 was $1625 per annum. T h e average salary of a staff member of the Pennsylvania State College Library based on 1942 figures was $1749.99. A l - lowing for the six-year discrepancy in • time, the disparity between the two figures is not enough to justify the conclusion that salaries at Penn State are 50 per cent below minimum standards unless it is as- sumed that salaries the country over bear the same general relation to the standard used. Cursory application of the pay plan to other departments revealed additional readjustments which would have to be made before a thorough classification could be accomplished. O u r reference depart- ment ranks as a class A reference depart- ment having 2 to 3 full-time members or their equivalents. O n l y 2 of the mem- v 178 COLLEGE AND RESEARCH LIBRARIES bers are professional librarians: the refer- ence librarian and the assistant reference librarian. According to the classification plans terminology, "assistant reference li- brarian" is used only for class D and E reference departments. T h i s represents a typical instance in which the specific li- brary has a titled position which does not appear in the classification plan. A more frequent occurrence is the classification plan having titled positions which the in- dividual library does not have. In both cases the library would have to make up its own classes of positions, based upon the duties of the position plus the profes- sional and personal qualifications of the librarian necessary to capably fill the posi- tion. Differences of terminology are minor ones, however; the administrator can easily identify nontitled or unlike- titled positions by comparing the duties with those specified in the classified serv- ice. T h e professional grade having been assigned, the salary schedule would be that of other positions^ of similar grades. Positions Not Included Perhaps an entire department would have to be classified if the department did not appear in the classification plan. T h i s was the case with our serials department, since no separate serials department ap- peared in the classification plan. T h e au- thors are very careful, however, to state explicitly that the omission of a depart- ment or a specific position is not to imply that that department or position has no recognized professional status. It simply means that each individual library must work out its own classification and pay plan using the published one as a model to aid and direct its endeavors. T h e com- mittee constantly reiterates the necessity for each library to set up its own classifi- cation of positions and to assign these po- sitions a certain suggested professional grade which should establish a system of equal pay for equal work. Salaries in the order and reference de- partments were much more in line than those of the catalog department. Both are class A departments, having 2-3 full- time members. T h e size of a department which determines its class varies for dif- ferent departments. T h a t is, a class C catalog department has 8-10 full-time members, a class C order department 6-7 full-time members, and a class C circula- tion department 15-19 full-time members. T h e pay plan's average minimum salary for both our reference and order depart- ments would be $ 1 7 4 0 ; actually it is $i650. 3 But the circulation department, like the catalog department, falls con- siderably below the suggested minimum. W i t h 14 full-time members or their equiv- alent, the circulation is a class B circula- tion department. Professional members include the chief circulation librarian, as- sistant chief circulation librarian, and in- termediate circulation librarian. O n l y the last title had to be arbitrarily assigned, our designation being "circulation assist- ant." T h e minimum salary schedule would result in an average yearly salary of $1960 per member; actually the aver- age salary is $1533. For our library, salary discrepancies between the actual and the theoretical were greater in the larger departments and in positions having the most administrative responsibility. Should additional applications result in similar conclusions, the plan may reveal that the administrative functions of li- brarians have been overlooked by those who hold the purse strings. 8 T h e s e figures, like those of the c a t a l o g depart- ment, do not take into account the general i n c r e a s e based on rise in cost of living. MARCH, 1944 179 A self-evaluating score card to assist in a qualitative and quantitative appraisal of various phases of library administration was eliminated because of war conditions. T h i s omission of a means of testing po- tential reorganizations is unfortunate since realignments made in libraries during and on account of the war could be evaluated by the score card. In a "normal period" such realignments will be more difficult. T o effect alterations, eliminations, and the combining of positions or departments, is an operation which involves obvious diffi- culties which even the best combination of ruthlessness and tact cannot overcome. It is when positions are voluntarily vacated that reorganization can proceed with a minimum of abrupt adjustments. T h i s is especially true in a profession which tol- erates rather than eradicates mediocrity and in which dead wood is permitted to rot in peace rather than be mercifully cut down with the "efficiency axe." Another omission is the lack of stand- ards for the relative size of departments. W h i l e the class of each department is ar- bitrarily set by the number of people within the department, no suggestion is made as to how large a specific depart- ment should be. O u g h t a class 6 library to have a class C catalog department? O r should it be a class B or a class D ? H o w large should the circulation depart- ment be? T h e relative size of the various departments may adjust themselves to the needs of the institution. But on the other hand, a one-sided development may occur either through the personal emphasis of the administrator or through the superior initiative of one department head. In either instance the balance of the library organization may be upset, especially if not measured against certain accepted standards. A n d if such standards are measurable, they should appear in a clas- sification plan. Education and Experience T h e two factors emphasized in stressing qualifications for positions of various grades are education and experience. These are the prime requisites for person- nel specifications for positions in any clas- sification plan, be it for business, industry, or government. Librarianship, however, possesses an attribute which limits the weight of one of these factors. It has a certain educational homogeneity. T h e great majority of librarians possess similar educational backgrounds, B . A . or B.S. degrees plus library school degrees. T h u s promotion to a higher grade of service be- comes primarily based on experience. T h i s could result in seniority becoming almost the sole basis of advancement, a practice which has proven to possess the inherent defect of stifling individual am- bition and initiative on the theory that time and only time cai\ produce deserved promotions. T o avoid this pitfall it will be necessary for administrators to abjure a too slavish adherence to these "necessary professional qualifications." N o classifi- cation scheme, of course, can form indi- vidual qualifications into a set pattern. T h e disparities of individual worth will have to be determined by the adminis- trator. Finally, the minimum and maximum salary schedules are extremely high in view of present professional salaries. T h e librarian who attempts to evaluate his library in the light of the suggested salary levels will be very discouraged. Samples of salary disparities between the pay plan and salaries of the Pennsylvania State College Library have been given. T h e effort to increase salary levels is necessary v 180 COLLEGE AND RESEARCH LIBRARIES and praiseworthy, but to raise so much in theory may result in no raise in practice. Administrators and boards of trustees will be hard-pressed to use the committee's minimum and maximum figures as a yard- stick to measure current salary schedules. T h e theory is so far above the practice that the theory may be discarded as sheer wish- ful thinking. Optimism in planning for the future is good. But when suggested minimum salaries are as much as 50 per cent above normal current salaries, they would seem to me millennial salaries. But despite its several acknowledged shortcomings, the classification and pay plan, if utilized, is a valuable contribution to the library profession. T h e committee has prepared a comprehensive and detailed plan by which a librarian can evaluate the personnel and organization of his library. T h e plan emphasizes an impersonal and scientific approach to the problems of classification of positions and salary sched- ules and such an approach is as essential to good administration in libraries as it is in business, industry, and government. T h e plan is sufficiently flexible to cover the many variations in library organizations which exist even in institutions of com- parable size and function. It represents a synthesis of years of library administra- tion of the highest caliber. It provides an excellent opportunity for librarians to evaluate their organizations by tested methods. If ij:s potentialities remain un- realized, the fault will be with library administrators and not with the committee whose efforts have produced an opus wor- thy the serious consideration of every librarian. Libraries and the Coming of "Workshops" (Continued from page 147) the solution of these problems through informal contact with people with like dif- ficulties. In the past the use of books and the truths fti them have been objective. W e have felt we must keep the library and its services impersonal. W e now must take our wares from the formal at- mosphere that can be so deadening. W e must make our libraries warm and in- viting. W e must be willing to cooperate, to make education and educational ends interesting, not boring. N o w that we are not so oppressed with great numbers of students, we must not be so busy about many things that we cannot talk over problems and books informally with any student. W e must simplify the approach to ourselves and to our stock. W h i l e the workshop as yet may not be of enough importance in the college picture as a whole to change methods and techniques of library service, it is showing us that the librarian must be approachable enough to contribute to new ideas and to student problems from his own research, his own experience, and his own thinking. H e must have time to show a path through the library material that will help the student to reach his answers as easily and quickly as possible. T o paraphrase, he must make "print as exciting and as easy as sin." MARCH, 1944 181