College and Research Libraries SEYMOUR H. SARGENT The Uses and Limitations of True swell A recent study at Polk Library of the University of Wisconsin-Oshkosh combined statistical and qualitative approaches. Trueswell' s statistiCal method was employed, and, after correction of an apparent fallacy in his analytical procedure, it was found that the proportion of little-used mate- rials in the collection was significantly less than shown in similar studies at other libraries. An examination of a sample of the little-used books showed that , even though Polk Library is a relatively young collection, obsolescence is more important than inappropriate selection as an explanation for unused materials. FOR THOSE INDIVIDUALS associated with academic libraries, the current "tax revolt" is not a complete novelty. A stock figure of the 1970s has been the politician or admin- istrator who wonders out loud if the library is really cost-effective, if acquisitions, par- ticularly of books and periodicals, couldn't be curtailed without any real harm to academic programs. Various statistical studies-notably the work of Richard Trueswell (as popularized by Daniel Gore and Stanley Slote) and the Pittsburgh study directed by Allen Kent-have encouraged speculation that library service as American colleges and universities have known it is an extravagance. 1 Hard times usually bring a few benefits, of course; and it seems certain that libraries will be made wiser if not wealthier by the new austerity. If we are to get the funding necessary to provide even minimally satis- factory service, we must be able to justify that service with a new thoroughness, using every valid procedure that we have to analyze and describe every aspect of our operations. One luxury to which we have been partial and that we can no longer afford is a ten- dency to "choose up sides" on the question of whether in managing collections we should use quantitative, statistical procedures or Seymour H . Sargent is assistant professor, Library Science Department, University of Wisconsin-Oshkosh. 416 I qualitative procedures that rely on human judgment. It has clearly been a fundamental assump- tion that quantitative and qualitative meth- ods are incompatible. The two most widely used texts for library science courses in ma- terials selection, Carter, Bonk, and Magrill' s Building Library Collections and Robert Broadus' Selecting Materials for Libraries, dismiss the quantitative approach as one more dubious version of a "demand" philos- ophy of collection building. 2 Gore and Slote, on the other hand, find the qualita- tive approach both unscientifically subjec- tive and a proven failure in practice. 3 PURPOSES OF A USE STUDY In planning a use study at Polk Library at the University of Wisconsin-Oshkosh, staff decided to try to combine the quantitative and qualitative approaches. The study had three specific purposes. First, we wanted to take another critical look at the statistical procedure developed by Richard Trueswell and, if possible, use that procedure to get an overall understand- ing of how our collection was being used . The Trueswell procedure seemed to be a practical way to obtain the kind of informa- tion we needed; but we were aware that many librarians, including some on our own staff, were skeptical and even frightened of it, largely because of the sensational claims by Trueswell and Gore that libraries could dispose of more than half their collections without noticeably affecting their service. However, it seemed to us that the approach and the claims could not be ignored. Is the procedure sound? Does it lead to the con- clusions that have been claimed? Second, we wanted to follow up a quan- titative study with a qualitative investigation that would try to determine why some ma- terials were infrequently used. Trueswell, Gore, and their followers have generally as- sumed that to show that a book is little used is both to describe a problem and to imply the solution: get rid of the book. But it seemed to us that it is equally important to know whether the book was inappropriate in the first place-too technical to be useful for our largely undergraduate programs, for example-or whether it had become obso- lete. If we had a large proportion of inap- propriate books in our collection, we should obviously reconsider our selection policies. If our little-used books were mostly obso- lete, on the other hand, our selection policy would be exonerated, but the case for get- ting rid of the books would be more com- pelling. Our third concern was to make a use study at an institution of our particular kind. Previous use studies have focused on large research libraries, special libraries, the li- braries of small liberal arts colleges, and public libraries. 4 • The University of Wisconsin-Oshkosh, however, is typical of the scores of public colleges and universities that evolved out of normal schools or were newly established during the 1950s and 1960s. Like most such schools, Oshkosh is primarily concerned with undergraduate instruction. Its library has a relativ_ely young collection that has been growing rapidly: more than half its 400,000 volumes have been acquired since 1969. To what extent can the patterns of use in a library of this kind be expected to match those that have been found else- where? More generally, to what extent do specific aspects of Trueswell' s procedure provide a valid basis for comparing libraries with different histories and different pur- poses? FIRST PHASE: THE TRUESWELL PROCEDURE Common sense tells us that the longer a book has sat on the shelf without being Uses and Limitations I 417 used, the less the likelihood that it will be used in the future. Richard Trueswell's pro- cedure, for those not familiar with it, as- sumes that this principle provides the best way of estimating the amount of future use that a particular book will get. Trueswell was not the first to call atten- tion to the usefulness of "shelf time" as a statistic. Herman Fussier and Julian Simon in their use study at the University of Chicago had shown that shelf time is a bet- ter predictor of future use than· the age of a book, the length of time it has been owned, or its language. 5 It was Trueswell' s particu- lar contribution to develop a workable pro- cedure by which shelf time can be related to the circulation patterns of individual libraries. The first step in the Trueswell procedure is to record the library's circulation for sev- eral sample days, recording on a separate card for each book checked out the date of its most recent previous circulation. · If the book has not circulated previously, the date that it was first available for circulation is recorded, or the best possible approxima- tion. In our study we recorded student and faculty circulation separately for six sample days. The days were chose-!1 to be represen- tative of different kinds of days in our academic calendar-regular session week- days and weekends, out-of-session days, and summer school days. In the end, our results did not show that the pattern of use varies significantly with the kind of calendar day. Nor-perhaps more surprising-did the pattern of student use seem to differ sig- nificantly from the pattern of faculty use. When we finished collecting the data for this part of the study, we arranged the cards for each sample day in order of the dates of previous circulation. The results were then cumulated so that all 1,371 titles wer~ classed according to the time since they had last circulated, or since they were added to the collection. The results are shown in table 1. The results so far were not very meaning- ful in themselves, because at ~his point we had no way of knowing what proportions of the books in the collection had accumulated various shelf times. The fact that 64 percent of circulation consisted of books that had a shelf time of one year or less confirmed our 418 I College & Research Libraries • September 1979 TABLE 1 SIX DAYS ' CIRCU LATION GROU PED BY SHELF TIM E Shelf Tim e Books Checked Out Previously• Checked Out fo r First Tim e Cumul ation for Time Pe riod C um ulati on as Percent of T otal Sample (1,371)