College and Research Libraries


Letters 

To the Editor: 
The article entitled, ''The influence of reference practices on the client relationship,'' by 

Joan C. Durrance in your January 1986 issue served to reinforce something we all know. 
The word "librarian" is generally applied by most people to anyone who appears to be 
working in a library. It is rare that one would confuse an nurse with a doctor in a hospital. I 
am not however advocating uniforms. I do believe that as costly as the practice may seem it 
is absoulutely essential that librarians screen questions. Allowing the least qualified staff 
member to filter and assign questions is in the same category as allowing a nurse to diag-
nose an illness, a practice no self-respecting doctor would tolerate. The information desk 
should only indicate locations to patrons. 

SYLVIA SPECTOR LAMONT 
Los Angeles Harbor College, California 

To the Editor: 
James S. Heller deserves the appreciation of the college community for his article "Copy· 

right and fee-based copying services" in the January issue of CRL, where he shares his 
expertise on copyright law, regarding the copying of materials, with our members. Fre-
quently, specialized articles are printed in specialized journals, thus missing the audiences 
most in need of the knowledge. The article is clearly written and very informative, espe-
cially for the novice. 

Heller discussed all the facts needed to comply with the law. Copying service is provided 
by college libraries and this understanding is needed. He has analyzed sections 107 and 108 
of the law and discussed problems involved in what is copied, how much is charged for 
copying, and for what purposes the copied materials are used, as well as how the collected 
fees are used. This is a useful article for all college librarians and for others interested in the 
effects of the copyright law on the copying process. Again, I would like to thank Mr. Heller 
for making this information available to us. 

MALINDA F. CARPENTER 
Providence College, Rhode Island 

281 



On microfilm ... from Research Publications 

The 
Golden 
Age 
Spanish Theology, 
History and 
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