id author title date pages extension mime words sentence flesch summary cache txt crl-15368 Quinn, Brian The McDonaldization of Academic Libraries? 2000-05-01 14 .pdf application/pdf 8838 403 48 The fast-food concept of quick service may have had the effect of raising the expectations of library users. In academic libraries, these people include both librarians and library users themselves, the students and faculty. cache/crl-15368.pdf txt/crl-15368.txt