id	sid	tid	token	lemma	pos
crl-14027	1	1	college	college	NOUN
crl-14027	1	2	and	and	CCONJ
crl-14027	1	3	research	research	NOUN
crl-14027	1	4	libraries	library	NOUN
crl-14027	1	5	·	·	PUNCT
crl-14027	1	6	research	research	NOUN
crl-14027	1	7	notes	note	NOUN
crl-14027	1	8	use	use	NOUN
crl-14027	1	9	of	of	ADP
crl-14027	1	10	nonprofessionals	nonprofessional	NOUN
crl-14027	1	11	at	at	ADP
crl-14027	1	12	reference	reference	NOUN
crl-14027	1	13	desks	desk	VERB
crl-14027	1	14	martin	martin	PROPN
crl-14027	1	15	p.	p.	PROPN
crl-14027	1	16	courtois	courtois	NOUN
crl-14027	1	17	and	and	CCONJ
crl-14027	1	18	lori	lori	PROPN
crl-14027	1	19	a.	a.	NOUN
crl-14027	1	20	goetsch	goetsch	VERB
crl-14027	1	21	the	the	DET
crl-14027	1	22	staffing	staffing	NOUN
crl-14027	1	23	of	of	ADP
crl-14027	1	24	reference	reference	NOUN
crl-14027	1	25	desks	desk	NOUN
crl-14027	1	26	by	by	ADP
crl-14027	1	27	nonprofessionals	nonprofessional	NOUN
crl-14027	1	28	has	have	AUX
crl-14027	1	29	been	be	AUX
crl-14027	1	30	a	a	DET
crl-14027	1	31	subject	subject	NOUN
crl-14027	1	32	of	of	ADP
crl-14027	1	33	controversy	controversy	NOUN
crl-14027	1	34	in	in	ADP
crl-14027	1	35	academic	academic	ADJ
crl-14027	1	36	librarianship	librarianship	NOUN
crl-14027	1	37	.	.	PUNCT
crl-14027	2	1	the	the	DET
crl-14027	2	2	view	view	NOUN
crl-14027	2	3	that	that	SCONJ
crl-14027	2	4	only	only	ADV
crl-14027	2	5	professional	professional	ADJ
crl-14027	2	6	librarians	librarian	NOUN
crl-14027	2	7	are	be	AUX
crl-14027	2	8	qualified	qualified	ADJ
crl-14027	2	9	to	to	PART
crl-14027	2	10	provide	provide	VERB
crl-14027	2	11	reference	reference	NOUN
crl-14027	2	12	service	service	NOUN
crl-14027	2	13	has	have	AUX
crl-14027	2	14	been	be	AUX
crl-14027	2	15	challenged	challenge	VERB
crl-14027	2	16	by	by	ADP
crl-14027	2	17	the	the	DET
crl-14027	2	18	fact	fact	NOUN
crl-14027	2	19	that	that	SCONJ
crl-14027	2	20	nonprofessionals	nonprofessional	NOUN
crl-14027	2	21	are	be	AUX
crl-14027	2	22	being	be	AUX
crl-14027	2	23	used	use	VERB
crl-14027	2	24	and	and	CCONJ
crl-14027	2	25	can	can	AUX
crl-14027	2	26	effectively	effectively	ADV
crl-14027	2	27	answer	answer	VERB
crl-14027	2	28	many	many	ADJ
crl-14027	2	29	patron	patron	NOUN
crl-14027	2	30	queries	query	NOUN
crl-14027	2	31	.	.	PUNCT
crl-14027	3	1	several	several	ADJ
crl-14027	3	2	key	key	ADJ
crl-14027	3	3	studies	study	NOUN
crl-14027	3	4	have	have	AUX
crl-14027	3	5	explored	explore	VERB
crl-14027	3	6	both	both	CCONJ
crl-14027	3	7	the	the	DET
crl-14027	3	8	practical	practical	ADJ
crl-14027	3	9	and	and	CCONJ
crl-14027	3	10	theoretical	theoretical	ADJ
crl-14027	3	11	implications	implication	NOUN
crl-14027	3	12	of	of	ADP
crl-14027	3	13	this	this	DET
crl-14027	3	14	use	use	NOUN
crl-14027	3	15	of	of	ADP
crl-14027	3	16	,	,	PUNCT
crl-14027	3	17	nonprofessionals	nonprofessional	NOUN
crl-14027	3	18	.	.	PUNCT
crl-14027	4	1	bunge	bunge	PROPN
crl-14027	4	2	's	's	PART
crl-14027	4	3	research	research	NOUN
crl-14027	4	4	(	(	PUNCT
crl-14027	4	5	1967	1967	NUM
crl-14027	4	6	)	)	PUNCT
crl-14027	4	7	on	on	ADP
crl-14027	4	8	the	the	DET
crl-14027	4	9	relationship	relationship	NOUN
crl-14027	4	10	between	between	ADP
crl-14027	4	11	library	library	NOUN
crl-14027	4	12	education	education	NOUN
crl-14027	4	13	and	and	CCONJ
crl-14027	4	14	reference	reference	NOUN
crl-14027	4	15	efficiency	efficiency	NOUN
crl-14027	4	16	demonstrated	demonstrate	VERB
crl-14027	4	17	no	no	DET
crl-14027	4	18	significant	significant	ADJ
crl-14027	4	19	difference	difference	NOUN
crl-14027	4	20	between	between	ADP
crl-14027	4	21	nonprofessional	nonprofessional	ADJ
crl-14027	4	22	and	and	CCONJ
crl-14027	4	23	professional	professional	ADJ
crl-14027	4	24	performance	performance	NOUN
crl-14027	4	25	in	in	ADP
crl-14027	4	26	answering	answer	VERB
crl-14027	4	27	questions	question	NOUN
crl-14027	4	28	accurately	accurately	ADV
crl-14027	4	29	,	,	PUNCT
crl-14027	4	30	although	although	SCONJ
crl-14027	4	31	professionals	professional	NOUN
crl-14027	4	32	took	take	VERB
crl-14027	4	33	significantly	significantly	ADV
crl-14027	4	34	less	less	ADJ
crl-14027	4	35	time	time	NOUN
crl-14027	4	36	to	to	PART
crl-14027	4	37	answer	answer	VERB
crl-14027	4	38	queries	query	NOUN
crl-14027	4	39	.	.	PUNCT
crl-14027	5	1	1	1	NUM
crl-14027	5	2	a	a	DET
crl-14027	5	3	questionnaire	questionnaire	NOUN
crl-14027	5	4	survey	survey	NOUN
crl-14027	5	5	conducted	conduct	VERB
crl-14027	5	6	by	by	ADP
crl-14027	5	7	boyer	boyer	PROPN
crl-14027	5	8	and	and	CCONJ
crl-14027	5	9	theimer	theimer	PROPN
crl-14027	5	10	(	(	PUNCT
crl-14027	5	11	1975	1975	NUM
crl-14027	5	12	)	)	PUNCT
crl-14027	5	13	concluded	conclude	VERB
crl-14027	5	14	that	that	SCONJ
crl-14027	5	15	nonprofessionals	nonprofessional	NOUN
crl-14027	5	16	were	be	AUX
crl-14027	5	17	used	use	VERB
crl-14027	5	18	in	in	ADP
crl-14027	5	19	69	69	NUM
crl-14027	5	20	percent	percent	NOUN
crl-14027	5	21	of	of	ADP
crl-14027	5	22	smallto	smallto	PROPN
crl-14027	5	23	medium	medium	ADJ
crl-14027	5	24	-	-	PUNCT
crl-14027	5	25	sized	sized	ADJ
crl-14027	5	26	academic	academic	ADJ
crl-14027	5	27	libraries	library	NOUN
crl-14027	5	28	.	.	PUNCT
crl-14027	6	1	2	2	NUM
crl-14027	6	2	this	this	DET
crl-14027	6	3	study	study	NOUN
crl-14027	6	4	was	be	AUX
crl-14027	6	5	followed	follow	VERB
crl-14027	6	6	by	by	ADP
crl-14027	6	7	an	an	DET
crl-14027	6	8	examination	examination	NOUN
crl-14027	6	9	of	of	ADP
crl-14027	6	10	question	question	NOUN
crl-14027	6	11	-	-	PUNCT
crl-14027	6	12	answering	answer	VERB
crl-14027	6	13	success	success	NOUN
crl-14027	6	14	by	by	ADP
crl-14027	6	15	nonprofessionals	nonprofessional	NOUN
crl-14027	6	16	,	,	PUNCT
crl-14027	6	17	done	do	VERB
crl-14027	6	18	by	by	ADP
crl-14027	6	19	halldorsson	halldorsson	NOUN
crl-14027	6	20	and	and	CCONJ
crl-14027	6	21	murfin	murfin	NOUN
crl-14027	6	22	(	(	PUNCT
crl-14027	6	23	1977	1977	NUM
crl-14027	6	24	)	)	PUNCT
crl-14027	6	25	,	,	PUNCT
crl-14027	6	26	who	who	PRON
crl-14027	6	27	found	find	VERB
crl-14027	6	28	that	that	SCONJ
crl-14027	6	29	professionals	professional	NOUN
crl-14027	6	30	were	be	AUX
crl-14027	6	31	more	more	ADV
crl-14027	6	32	successful	successful	ADJ
crl-14027	6	33	than	than	ADP
crl-14027	6	34	nonprofessionals	nonprofessional	NOUN
crl-14027	6	35	in	in	ADP
crl-14027	6	36	dealing	deal	VERB
crl-14027	6	37	with	with	ADP
crl-14027	6	38	ii	ii	PROPN
crl-14027	6	39	faulty	faulty	ADJ
crl-14027	6	40	information	information	NOUN
crl-14027	6	41	"	"	PUNCT
crl-14027	6	42	questions	question	NOUN
crl-14027	6	43	.	.	PUNCT
crl-14027	7	1	3	3	NUM
crl-14027	7	2	aluri	aluri	PROPN
crl-14027	7	3	and	and	CCONJ
crl-14027	7	4	st	st	PROPN
crl-14027	7	5	.	.	PROPN
crl-14027	7	6	clair	clair	PROPN
crl-14027	7	7	(	(	PUNCT
crl-14027	7	8	1977	1977	NUM
crl-14027	7	9	)	)	PUNCT
crl-14027	7	10	concluded	conclude	VERB
crl-14027	7	11	that	that	SCONJ
crl-14027	7	12	well	well	ADV
crl-14027	7	13	-	-	PUNCT
crl-14027	7	14	trained	train	VERB
crl-14027	7	15	nonprofessionals	nonprofessional	NOUN
crl-14027	7	16	can	can	AUX
crl-14027	7	17	answer	answer	VERB
crl-14027	7	18	80	80	NUM
crl-14027	7	19	percent	percent	NOUN
crl-14027	7	20	of	of	ADP
crl-14027	7	21	the	the	DET
crl-14027	7	22	questions	question	NOUN
crl-14027	7	23	asked	ask	VERB
crl-14027	7	24	at	at	ADP
crl-14027	7	25	the	the	DET
crl-14027	7	26	desk	desk	NOUN
crl-14027	7	27	.	.	PUNCT
crl-14027	8	1	4	4	NUM
crl-14027	8	2	in	in	ADP
crl-14027	8	3	their	their	PRON
crl-14027	8	4	second	second	ADJ
crl-14027	8	5	study	study	NOUN
crl-14027	8	6	(	(	PUNCT
crl-14027	8	7	1978	1978	NUM
crl-14027	8	8	)	)	PUNCT
crl-14027	8	9	1	1	NUM
crl-14027	8	10	they	they	PRON
crl-14027	8	11	examined	examine	VERB
crl-14027	8	12	the	the	DET
crl-14027	8	13	effect	effect	NOUN
crl-14027	8	14	that	that	SCONJ
crl-14027	8	15	this	this	DET
crl-14027	8	16	use	use	NOUN
crl-14027	8	17	of	of	ADP
crl-14027	8	18	nonprofessionals	nonprofessional	NOUN
crl-14027	8	19	might	might	AUX
crl-14027	8	20	have	have	VERB
crl-14027	8	21	on	on	ADP
crl-14027	8	22	faculty	faculty	NOUN
crl-14027	8	23	status	status	NOUN
crl-14027	8	24	,	,	PUNCT
crl-14027	8	25	library	library	NOUN
crl-14027	8	26	education	education	NOUN
crl-14027	8	27	,	,	PUNCT
crl-14027	8	28	user	user	NOUN
crl-14027	8	29	instruction	instruction	NOUN
crl-14027	8	30	,	,	PUNCT
crl-14027	8	31	and	and	CCONJ
crl-14027	8	32	other	other	ADJ
crl-14027	8	33	professional	professional	ADJ
crl-14027	8	34	issues	issue	NOUN
crl-14027	8	35	.	.	PUNCT
crl-14027	9	1	5	5	NUM
crl-14027	9	2	more	more	ADV
crl-14027	9	3	recently	recently	ADV
crl-14027	9	4	,	,	PUNCT
crl-14027	9	5	kok	kok	PROPN
crl-14027	9	6	and	and	CCONJ
crl-14027	9	7	pierce	pierce	PROPN
crl-14027	9	8	's	's	PART
crl-14027	9	9	study	study	NOUN
crl-14027	9	10	(	(	PUNCT
crl-14027	9	11	1982	1982	NUM
crl-14027	9	12	)	)	PUNCT
crl-14027	9	13	of	of	ADP
crl-14027	9	14	questions	question	NOUN
crl-14027	9	15	asked	ask	VERB
crl-14027	9	16	at	at	ADP
crl-14027	9	17	reference	reference	NOUN
crl-14027	9	18	desks	desk	NOUN
crl-14027	9	19	,	,	PUNCT
crl-14027	9	20	though	though	SCONJ
crl-14027	9	21	not	not	PART
crl-14027	9	22	directly	directly	ADV
crl-14027	9	23	examining	examine	VERB
crl-14027	9	24	actual	actual	ADJ
crl-14027	9	25	use	use	NOUN
crl-14027	9	26	of	of	ADP
crl-14027	9	27	nonprofessionals	nonprofessional	NOUN
crl-14027	9	28	,	,	PUNCT
crl-14027	9	29	supports	support	VERB
crl-14027	9	30	previous	previous	ADJ
crl-14027	9	31	research	research	NOUN
crl-14027	9	32	in	in	ADP
crl-14027	9	33	its	its	PRON
crl-14027	9	34	conclusion	conclusion	NOUN
crl-14027	9	35	that	that	SCONJ
crl-14027	9	36	only	only	ADV
crl-14027	9	37	0.7	0.7	NUM
crl-14027	9	38	percent	percent	NOUN
crl-14027	9	39	of	of	ADP
crl-14027	9	40	questions	question	NOUN
crl-14027	9	41	are	be	AUX
crl-14027	9	42	in	in	ADP
crl-14027	9	43	-	-	PUNCT
crl-14027	9	44	depth	depth	ADJ
crl-14027	9	45	,	,	PUNCT
crl-14027	9	46	time	time	NOUN
crl-14027	9	47	-	-	PUNCT
crl-14027	9	48	consuming	consume	VERB
crl-14027	9	49	reference	reference	NOUN
crl-14027	9	50	queries.6	queries.6	PROPN
crl-14027	9	51	.	.	PUNCT
crl-14027	10	1	these	these	DET
crl-14027	10	2	studies	study	NOUN
crl-14027	10	3	have	have	AUX
crl-14027	10	4	established	establish	VERB
crl-14027	10	5	two	two	NUM
crl-14027	10	6	significant	significant	ADJ
crl-14027	10	7	facts	fact	NOUN
crl-14027	10	8	concerning	concern	VERB
crl-14027	10	9	the	the	DET
crl-14027	10	10	use	use	NOUN
crl-14027	10	11	of	of	ADP
crl-14027	10	12	nonprofessionals	nonprofessional	NOUN
crl-14027	10	13	in	in	ADP
crl-14027	10	14	reference	reference	NOUN
crl-14027	10	15	service	service	NOUN
crl-14027	10	16	:	:	PUNCT
crl-14027	10	17	(	(	PUNCT
crl-14027	10	18	1	1	X
crl-14027	10	19	)	)	PUNCT
crl-14027	10	20	well	well	ADV
crl-14027	10	21	-	-	PUNCT
crl-14027	10	22	trained	train	VERB
crl-14027	10	23	nonprofessionals	nonprofessional	NOUN
crl-14027	10	24	are	be	AUX
crl-14027	10	25	capable	capable	ADJ
crl-14027	10	26	of	of	ADP
crl-14027	10	27	answering	answer	VERB
crl-14027	10	28	many	many	ADJ
crl-14027	10	29	,	,	PUNCT
crl-14027	10	30	if	if	SCONJ
crl-14027	10	31	not	not	PART
crl-14027	10	32	most	most	ADJ
crl-14027	10	33	,	,	PUNCT
crl-14027	10	34	patron	patron	NOUN
crl-14027	10	35	queries	query	VERB
crl-14027	10	36	;	;	PUNCT
crl-14027	10	37	(	(	PUNCT
crl-14027	10	38	2	2	NUM
crl-14027	10	39	)	)	PUNCT
crl-14027	10	40	despite	despite	SCONJ
crl-14027	10	41	arguments	argument	NOUN
crl-14027	10	42	that	that	SCONJ
crl-14027	10	43	the	the	DET
crl-14027	10	44	use	use	NOUN
crl-14027	10	45	of	of	ADP
crl-14027	10	46	nonprofessionals	nonprofessional	NOUN
crl-14027	10	47	is	be	AUX
crl-14027	10	48	detrimental	detrimental	ADJ
crl-14027	10	49	to	to	ADP
crl-14027	10	50	librarianship	librarianship	NOUN
crl-14027	10	51	as	as	ADP
crl-14027	10	52	a	a	DET
crl-14027	10	53	profession	profession	NOUN
crl-14027	10	54	,	,	PUNCT
crl-14027	10	55	nonprofessionals	nonprofessional	NOUN
crl-14027	10	56	are	be	AUX
crl-14027	10	57	being	be	AUX
crl-14027	10	58	used	use	VERB
crl-14027	10	59	on	on	ADP
crl-14027	10	60	a	a	DET
crl-14027	10	61	regular	regular	ADJ
crl-14027	10	62	basis	basis	NOUN
crl-14027	10	63	to	to	PART
crl-14027	10	64	staff	staff	NOUN
crl-14027	10	65	reference	reference	NOUN
crl-14027	10	66	desks	desk	NOUN
crl-14027	10	67	because	because	SCONJ
crl-14027	10	68	of	of	ADP
crl-14027	10	69	financial	financial	ADJ
crl-14027	10	70	necessity	necessity	NOUN
crl-14027	10	71	.	.	PUNCT
crl-14027	11	1	since	since	SCONJ
crl-14027	11	2	nonprofessionals	nonprofessional	NOUN
crl-14027	11	3	are	be	AUX
crl-14027	11	4	essential	essential	ADJ
crl-14027	11	5	to	to	ADP
crl-14027	11	6	providing	provide	VERB
crl-14027	11	7	information	information	NOUN
crl-14027	11	8	services	service	NOUN
crl-14027	11	9	,	,	PUNCT
crl-14027	11	10	it	it	PRON
crl-14027	11	11	is	be	AUX
crl-14027	11	12	important	important	ADJ
crl-14027	11	13	to	to	PART
crl-14027	11	14	look	look	VERB
crl-14027	11	15	more	more	ADV
crl-14027	11	16	closely	closely	ADV
crl-14027	11	17	at	at	ADP
crl-14027	11	18	the	the	DET
crl-14027	11	19	nonprofessionals	nonprofessional	NOUN
crl-14027	11	20	themselves	themselves	PRON
crl-14027	11	21	and	and	CCONJ
crl-14027	11	22	at	at	ADP
crl-14027	11	23	the	the	DET
crl-14027	11	24	types	type	NOUN
crl-14027	11	25	of	of	ADP
crl-14027	11	26	staffing	staffing	NOUN
crl-14027	11	27	arrangements	arrangement	NOUN
crl-14027	11	28	in	in	ADP
crl-14027	11	29	which	which	PRON
crl-14027	11	30	they	they	PRON
crl-14027	11	31	are	be	AUX
crl-14027	11	32	used	use	VERB
crl-14027	11	33	.	.	PUNCT
crl-14027	12	1	in	in	ADP
crl-14027	12	2	their	their	PRON
crl-14027	12	3	study	study	NOUN
crl-14027	12	4	ten	ten	NUM
crl-14027	12	5	years	year	NOUN
crl-14027	12	6	ago	ago	ADV
crl-14027	12	7	,	,	PUNCT
crl-14027	12	8	boyer	boyer	PROPN
crl-14027	12	9	and	and	CCONJ
crl-14027	12	10	theimer	theimer	PROPN
crl-14027	12	11	looked	look	VERB
crl-14027	12	12	at	at	ADP
crl-14027	12	13	actual	actual	ADJ
crl-14027	12	14	use	use	NOUN
crl-14027	12	15	,	,	PUNCT
crl-14027	12	16	educational	educational	ADJ
crl-14027	12	17	level	level	NOUN
crl-14027	12	18	,	,	PUNCT
crl-14027	12	19	on	on	ADP
crl-14027	12	20	-	-	PUNCT
crl-14027	12	21	the	the	DET
crl-14027	12	22	-	-	PUNCT
crl-14027	12	23	job	job	NOUN
crl-14027	12	24	training	training	NOUN
crl-14027	12	25	,	,	PUNCT
crl-14027	12	26	amount	amount	NOUN
crl-14027	12	27	of	of	ADP
crl-14027	12	28	service	service	NOUN
crl-14027	12	29	provided	provide	VERB
crl-14027	12	30	,	,	PUNCT
crl-14027	12	31	and	and	CCONJ
crl-14027	12	32	continuing	continue	VERB
crl-14027	12	33	education	education	NOUN
crl-14027	12	34	opportunities	opportunity	NOUN
crl-14027	12	35	.	.	PUNCT
crl-14027	13	1	because	because	SCONJ
crl-14027	13	2	reference	reference	NOUN
crl-14027	13	3	service	service	NOUN
crl-14027	13	4	in	in	ADP
crl-14027	13	5	academic	academic	ADJ
crl-14027	13	6	libraries	library	NOUN
crl-14027	13	7	has	have	AUX
crl-14027	13	8	changed	change	VERB
crl-14027	13	9	much	much	ADV
crl-14027	13	10	since	since	SCONJ
crl-14027	13	11	then	then	ADV
crl-14027	13	12	,	,	PUNCT
crl-14027	13	13	it	it	PRON
crl-14027	13	14	is	be	AUX
crl-14027	13	15	necessary	necessary	ADJ
crl-14027	13	16	to	to	PART
crl-14027	13	17	reexamine	reexamine	VERB
crl-14027	13	18	these	these	DET
crl-14027	13	19	elements	element	NOUN
crl-14027	13	20	.	.	PUNCT
crl-14027	14	1	furthermore	furthermore	ADV
crl-14027	14	2	,	,	PUNCT
crl-14027	14	3	an	an	DET
crl-14027	14	4	exmartin	exmartin	ADJ
crl-14027	14	5	p.	p.	NOUN
crl-14027	14	6	courtois	courtois	NOUN
crl-14027	14	7	and	and	CCONJ
crl-14027	14	8	lori	lori	PROPN
crl-14027	14	9	a.	a.	NOUN
crl-14027	14	10	goetsch	goetsch	PROPN
crl-14027	14	11	are	be	AUX
crl-14027	14	12	both	both	PRON
crl-14027	14	13	assistant	assistant	NOUN
crl-14027	14	14	reference	reference	NOUN
crl-14027	14	15	librarians	librarian	NOUN
crl-14027	14	16	,	,	PUNCT
crl-14027	14	17	university	university	NOUN
crl-14027	14	18	library	library	PROPN
crl-14027	14	19	,	,	PUNCT
crl-14027	14	20	university	university	PROPN
crl-14027	14	21	of	of	ADP
crl-14027	14	22	illinois	illinois	PROPN
crl-14027	14	23	,	,	PUNCT
crl-14027	14	24	chicago	chicago	PROPN
crl-14027	14	25	,	,	PUNCT
crl-14027	14	26	il	il	PROPN
crl-14027	14	27	60680	60680	NUM
crl-14027	14	28	.	.	PUNCT
crl-14027	15	1	385	385	NUM
crl-14027	15	2	386	386	NUM
crl-14027	15	3	college	college	PROPN
crl-14027	15	4	&	&	CCONJ
crl-14027	15	5	research	research	PROPN
crl-14027	15	6	libraries	librarie	VERB
crl-14027	15	7	pansion	pansion	NOUN
crl-14027	15	8	of	of	ADP
crl-14027	15	9	their	their	PRON
crl-14027	15	10	study	study	NOUN
crl-14027	15	11	to	to	PART
crl-14027	15	12	include	include	VERB
crl-14027	15	13	term	term	NOUN
crl-14027	15	14	of	of	ADP
crl-14027	15	15	employment	employment	NOUN
crl-14027	15	16	,	,	PUNCT
crl-14027	15	17	off	off	ADP
crl-14027	15	18	-	-	PUNCT
crl-14027	15	19	desk	desk	NOUN
crl-14027	15	20	job	job	NOUN
crl-14027	15	21	responsibilities	responsibility	NOUN
crl-14027	15	22	,	,	PUNCT
crl-14027	15	23	and	and	CCONJ
crl-14027	15	24	staffing	staffing	NOUN
crl-14027	15	25	patterns	pattern	NOUN
crl-14027	15	26	would	would	AUX
crl-14027	15	27	aid	aid	VERB
crl-14027	15	28	reference	reference	NOUN
crl-14027	15	29	managers	manager	NOUN
crl-14027	15	30	in	in	ADP
crl-14027	15	31	making	make	VERB
crl-14027	15	32	decisions	decision	NOUN
crl-14027	15	33	on	on	ADP
crl-14027	15	34	when	when	SCONJ
crl-14027	15	35	and	and	CCONJ
crl-14027	15	36	how	how	SCONJ
crl-14027	15	37	to	to	PART
crl-14027	15	38	use	use	VERB
crl-14027	15	39	nonprofessionalsscheduling	nonprofessionalsscheduling	NOUN
crl-14027	15	40	,	,	PUNCT
crl-14027	15	41	level	level	NOUN
crl-14027	15	42	of	of	ADP
crl-14027	15	43	service	service	NOUN
crl-14027	15	44	,	,	PUNCT
crl-14027	15	45	and	and	CCONJ
crl-14027	15	46	selection	selection	NOUN
crl-14027	15	47	and	and	CCONJ
crl-14027	15	48	training	training	NOUN
crl-14027	15	49	.	.	PUNCT
crl-14027	16	1	methodology	methodology	NOUN
crl-14027	16	2	the	the	DET
crl-14027	16	3	intention	intention	NOUN
crl-14027	16	4	was	be	AUX
crl-14027	16	5	to	to	PART
crl-14027	16	6	conduct	conduct	VERB
crl-14027	16	7	a	a	DET
crl-14027	16	8	broad	broad	ADJ
crl-14027	16	9	·	·	PUNCT
crl-14027	16	10	descriptive	descriptive	ADJ
crl-14027	16	11	survey	survey	NOUN
crl-14027	16	12	which	which	PRON
crl-14027	16	13	would	would	AUX
crl-14027	16	14	expand	expand	VERB
crl-14027	16	15	on	on	ADP
crl-14027	16	16	boyer	boyer	PROPN
crl-14027	16	17	and	and	CCONJ
crl-14027	16	18	theimer	theimer	PROPN
crl-14027	16	19	'	'	PART
crl-14027	16	20	s	s	PART
crl-14027	16	21	questions	question	NOUN
crl-14027	16	22	and	and	CCONJ
crl-14027	16	23	gather	gather	VERB
crl-14027	16	24	more	more	ADV
crl-14027	16	25	detailed	detailed	ADJ
crl-14027	16	26	information	information	NOUN
crl-14027	16	27	on	on	ADP
crl-14027	16	28	the	the	DET
crl-14027	16	29	current	current	ADJ
crl-14027	16	30	use	use	NOUN
crl-14027	16	31	of	of	ADP
crl-14027	16	32	nonprofessionals	nonprofessional	NOUN
crl-14027	16	33	.	.	PUNCT
crl-14027	17	1	a	a	DET
crl-14027	17	2	telephone	telephone	NOUN
crl-14027	17	3	interview	interview	NOUN
crl-14027	17	4	was	be	AUX
crl-14027	17	5	selected	select	VERB
crl-14027	17	6	as	as	ADP
crl-14027	17	7	the	the	DET
crl-14027	17	8	methodology	methodology	NOUN
crl-14027	17	9	that	that	PRON
crl-14027	17	10	would	would	AUX
crl-14027	17	11	allow	allow	VERB
crl-14027	17	12	maximum	maximum	ADJ
crl-14027	17	13	interaction	interaction	NOUN
crl-14027	17	14	with	with	ADP
crl-14027	17	15	respondents	respondent	NOUN
crl-14027	17	16	,	,	PUNCT
crl-14027	17	17	thereby	thereby	ADV
crl-14027	17	18	providing	provide	VERB
crl-14027	17	19	richer	rich	ADJ
crl-14027	17	20	data	datum	NOUN
crl-14027	17	21	than	than	SCONJ
crl-14027	17	22	could	could	AUX
crl-14027	17	23	be	be	AUX
crl-14027	17	24	obtained	obtain	VERB
crl-14027	17	25	through	through	ADP
crl-14027	17	26	a	a	DET
crl-14027	17	27	written	write	VERB
crl-14027	17	28	response	response	NOUN
crl-14027	17	29	and	and	CCONJ
crl-14027	17	30	allowing	allow	VERB
crl-14027	17	31	for	for	ADP
crl-14027	17	32	a	a	DET
crl-14027	17	33	better	well	ADJ
crl-14027	17	34	exploration	exploration	NOUN
crl-14027	17	35	of	of	ADP
crl-14027	17	36	complex	complex	ADJ
crl-14027	17	37	issues	issue	NOUN
crl-14027	17	38	.	.	PUNCT
crl-14027	18	1	because	because	SCONJ
crl-14027	18	2	of	of	ADP
crl-14027	18	3	the	the	DET
crl-14027	18	4	time	time	NOUN
crl-14027	18	5	involved	involve	VERB
crl-14027	18	6	in	in	ADP
crl-14027	18	7	telephone	telephone	NOUN
crl-14027	18	8	interviewing	interviewing	NOUN
crl-14027	18	9	,	,	PUNCT
crl-14027	18	10	however	however	ADV
crl-14027	18	11	,	,	PUNCT
crl-14027	18	12	the	the	DET
crl-14027	18	13	survey	survey	NOUN
crl-14027	18	14	was	be	AUX
crl-14027	18	15	conducted	conduct	VERB
crl-14027	18	16	in	in	ADP
crl-14027	18	17	illinois	illinois	PROPN
crl-14027	18	18	with	with	ADP
crl-14027	18	19	hopes	hope	NOUN
crl-14027	18	20	that	that	SCONJ
crl-14027	18	21	it	it	PRON
crl-14027	18	22	would	would	AUX
crl-14027	18	23	lay	lay	VERB
crl-14027	18	24	the	the	DET
crl-14027	18	25	groundwork	groundwork	NOUN
crl-14027	18	26	for	for	ADP
crl-14027	18	27	further	further	ADJ
crl-14027	18	28	research	research	NOUN
crl-14027	18	29	.	.	PUNCT
crl-14027	19	1	in	in	ADP
crl-14027	19	2	the	the	DET
crl-14027	19	3	summer	summer	NOUN
crl-14027	19	4	of	of	ADP
crl-14027	19	5	1983	1983	NUM
crl-14027	19	6	introductory	introductory	ADJ
crl-14027	19	7	letters	letter	NOUN
crl-14027	19	8	and	and	CCONJ
crl-14027	19	9	initial	initial	ADJ
crl-14027	19	10	questionnaires	questionnaire	NOUN
crl-14027	19	11	were	be	AUX
crl-14027	19	12	sent	send	VERB
crl-14027	19	13	to	to	ADP
crl-14027	19	14	the	the	DET
crl-14027	19	15	reference	reference	NOUN
crl-14027	19	16	or	or	CCONJ
crl-14027	19	17	public	public	ADJ
crl-14027	19	18	service	service	NOUN
crl-14027	19	19	librarians	librarian	NOUN
crl-14027	19	20	at	at	ADP
crl-14027	19	21	sixty	sixty	NUM
crl-14027	19	22	-	-	PUNCT
crl-14027	19	23	nine	nine	NUM
crl-14027	19	24	four	four	NUM
crl-14027	19	25	-	-	PUNCT
crl-14027	19	26	year	year	NOUN
crl-14027	19	27	academic	academic	ADJ
crl-14027	19	28	institutions	institution	NOUN
crl-14027	19	29	in	in	ADP
crl-14027	19	30	illinois	illinois	PROPN
crl-14027	19	31	.	.	PUNCT
crl-14027	20	1	the	the	DET
crl-14027	20	2	letters	letter	NOUN
crl-14027	20	3	asked	ask	VERB
crl-14027	20	4	that	that	SCONJ
crl-14027	20	5	the	the	DET
crl-14027	20	6	initial	initial	ADJ
crl-14027	20	7	questionnaires	questionnaire	NOUN
crl-14027	20	8	,	,	PUNCT
crl-14027	20	9	printed	print	VERB
crl-14027	20	10	on	on	ADP
crl-14027	20	11	pre	pre	ADJ
crl-14027	20	12	-	-	ADJ
crl-14027	20	13	addressed	address	VERB
crl-14027	20	14	and	and	CCONJ
crl-14027	20	15	stamped	stamp	VERB
crl-14027	20	16	postcards	postcard	NOUN
crl-14027	20	17	,	,	PUNCT
crl-14027	20	18	be	be	AUX
crl-14027	20	19	returned	return	VERB
crl-14027	20	20	with	with	ADP
crl-14027	20	21	responses	response	NOUN
crl-14027	20	22	to	to	ADP
crl-14027	20	23	these	these	DET
crl-14027	20	24	questions	question	NOUN
crl-14027	20	25	:	:	PUNCT
crl-14027	20	26	(	(	PUNCT
crl-14027	20	27	1	1	X
crl-14027	20	28	)	)	PUNCT
crl-14027	20	29	does	do	AUX
crl-14027	20	30	your	your	PRON
crl-14027	20	31	library	library	NOUN
crl-14027	20	32	use	use	VERB
crl-14027	20	33	nonprofessionals	nonprofessional	NOUN
crl-14027	20	34	at	at	ADP
crl-14027	20	35	the	the	DET
crl-14027	20	36	reference	reference	NOUN
crl-14027	20	37	/	/	SYM
crl-14027	20	38	information	information	NOUN
crl-14027	20	39	desk(s	desk(s	PROPN
crl-14027	20	40	)	)	PUNCT
crl-14027	20	41	?	?	PUNCT
crl-14027	21	1	and	and	CCONJ
crl-14027	21	2	(	(	PUNCT
crl-14027	21	3	2	2	NUM
crl-14027	21	4	)	)	PUNCT
crl-14027	21	5	are	be	AUX
crl-14027	21	6	you	you	PRON
crl-14027	21	7	willing	willing	ADJ
crl-14027	21	8	to	to	PART
crl-14027	21	9	participate	participate	VERB
crl-14027	21	10	in	in	ADP
crl-14027	21	11	a	a	DET
crl-14027	21	12	telephone	telephone	NOUN
crl-14027	21	13	interview	interview	NOUN
crl-14027	21	14	regarding	regard	VERB
crl-14027	21	15	this	this	DET
crl-14027	21	16	use	use	NOUN
crl-14027	21	17	?	?	PUNCT
crl-14027	22	1	librarians	librarian	NOUN
crl-14027	22	2	who	who	PRON
crl-14027	22	3	responded	respond	VERB
crl-14027	22	4	yes	yes	INTJ
crl-14027	22	5	to	to	ADP
crl-14027	22	6	both	both	DET
crl-14027	22	7	questions	question	NOUN
crl-14027	22	8	were	be	AUX
crl-14027	22	9	mailed	mail	VERB
crl-14027	22	10	the	the	DET
crl-14027	22	11	follow	follow	VERB
crl-14027	22	12	-	-	PUNCT
crl-14027	22	13	up	up	ADP
crl-14027	22	14	questionnaire	questionnaire	NOUN
crl-14027	22	15	.	.	PUNCT
crl-14027	23	1	the	the	DET
crl-14027	23	2	follow	follow	VERB
crl-14027	23	3	-	-	PUNCT
crl-14027	23	4	up	up	ADP
crl-14027	23	5	questionnaire	questionnaire	NOUN
crl-14027	23	6	defined	define	VERB
crl-14027	23	7	important	important	ADJ
crl-14027	23	8	terms	term	NOUN
crl-14027	23	9	and	and	CCONJ
crl-14027	23	10	outlined	outlined	ADJ
crl-14027	23	11	questions	question	NOUN
crl-14027	23	12	.	.	PUNCT
crl-14027	24	1	these	these	DET
crl-14027	24	2	guidelines	guideline	NOUN
crl-14027	24	3	gave	give	VERB
crl-14027	24	4	respondents	respondent	NOUN
crl-14027	24	5	the	the	DET
crl-14027	24	6	opportunity	opportunity	NOUN
crl-14027	24	7	to	to	PART
crl-14027	24	8	gather	gather	VERB
crl-14027	24	9	necessary	necessary	ADJ
crl-14027	24	10	factual	factual	ADJ
crl-14027	24	11	and	and	CCONJ
crl-14027	24	12	statistical	statistical	ADJ
crl-14027	24	13	data	datum	NOUN
crl-14027	24	14	prior	prior	ADV
crl-14027	24	15	to	to	ADP
crl-14027	24	16	the	the	DET
crl-14027	24	17	telephone	telephone	NOUN
crl-14027	24	18	interview	interview	NOUN
crl-14027	24	19	.	.	PUNCT
crl-14027	25	1	for	for	ADP
crl-14027	25	2	purposes	purpose	NOUN
crl-14027	25	3	of	of	ADP
crl-14027	25	4	this	this	DET
crl-14027	25	5	study	study	NOUN
crl-14027	25	6	,	,	PUNCT
crl-14027	25	7	nonprofessionals	nonprofessional	NOUN
crl-14027	25	8	are	be	AUX
crl-14027	25	9	defined	define	VERB
crl-14027	25	10	as	as	ADP
crl-14027	25	11	library	library	NOUN
crl-14027	25	12	workers	worker	NOUN
crl-14027	25	13	who	who	PRON
crl-14027	25	14	do	do	AUX
crl-14027	25	15	not	not	PART
crl-14027	25	16	work	work	VERB
crl-14027	25	17	in	in	ADP
crl-14027	25	18	a	a	DET
crl-14027	25	19	librarian	librarian	ADJ
crl-14027	25	20	,	,	PUNCT
crl-14027	25	21	professional	professional	ADJ
crl-14027	25	22	,	,	PUNCT
crl-14027	25	23	or	or	CCONJ
crl-14027	25	24	academic	academic	ADJ
crl-14027	25	25	position	position	NOUN
crl-14027	25	26	.	.	PUNCT
crl-14027	26	1	they	they	PRON
crl-14027	26	2	may	may	AUX
crl-14027	26	3	or	or	CCONJ
crl-14027	26	4	may	may	AUX
crl-14027	26	5	not	not	PART
crl-14027	26	6	hold	hold	VERB
crl-14027	26	7	a	a	DET
crl-14027	26	8	master	master	NOUN
crl-14027	26	9	's	's	PART
crl-14027	26	10	degree	degree	NOUN
crl-14027	26	11	in	in	ADP
crl-14027	26	12	library	library	NOUN
crl-14027	26	13	science	science	NOUN
crl-14027	26	14	.	.	PUNCT
crl-14027	27	1	reference	reference	NOUN
crl-14027	27	2	/	/	SYM
crl-14027	27	3	information	information	NOUN
crl-14027	27	4	desks	desk	NOUN
crl-14027	27	5	are	be	AUX
crl-14027	27	6	library	library	NOUN
crl-14027	27	7	service	service	NOUN
crl-14027	27	8	points	point	NOUN
crl-14027	27	9	that	that	PRON
crl-14027	27	10	assist	assist	VERB
crl-14027	27	11	patrons	patron	NOUN
crl-14027	27	12	in	in	ADP
crl-14027	27	13	using	use	VERB
crl-14027	27	14	and	and	CCONJ
crl-14027	27	15	interpreting	interpret	VERB
crl-14027	27	16	the	the	DET
crl-14027	27	17	liseptember	liseptember	PROPN
crl-14027	27	18	1984	1984	NUM
crl-14027	27	19	brary	brary	NOUN
crl-14027	27	20	and	and	CCONJ
crl-14027	27	21	,	,	PUNCT
crl-14027	27	22	its	its	PRON
crl-14027	27	23	collections	collection	NOUN
crl-14027	27	24	.	.	PUNCT
crl-14027	28	1	this	this	DET
crl-14027	28	2	definition	definition	NOUN
crl-14027	28	3	includes	include	VERB
crl-14027	28	4	"	"	PUNCT
crl-14027	28	5	information	information	NOUN
crl-14027	28	6	"	"	PUNCT
crl-14027	28	7	desks	desk	NOUN
crl-14027	28	8	that	that	PRON
crl-14027	28	9	provide	provide	VERB
crl-14027	28	10	a	a	DET
crl-14027	28	11	limited	limited	ADJ
crl-14027	28	12	scope	scope	NOUN
crl-14027	28	13	of	of	ADP
crl-14027	28	14	reference	reference	NOUN
crl-14027	28	15	services	service	NOUN
crl-14027	28	16	(	(	PUNCT
crl-14027	28	17	e.g.	e.g.	ADV
crl-14027	28	18	,	,	PUNCT
crl-14027	28	19	card	card	NOUN
crl-14027	28	20	catalog	catalog	NOUN
crl-14027	28	21	assistance	assistance	NOUN
crl-14027	28	22	,	,	PUNCT
crl-14027	28	23	ready	ready	ADJ
crl-14027	28	24	reference	reference	NOUN
crl-14027	28	25	,	,	PUNCT
crl-14027	28	26	telephone	telephone	NOUN
crl-14027	28	27	reference	reference	NOUN
crl-14027	28	28	)	)	PUNCT
crl-14027	28	29	as	as	ADV
crl-14027	28	30	well	well	ADV
crl-14027	28	31	as	as	ADP
crl-14027	28	32	the	the	DET
crl-14027	28	33	"	"	PUNCT
crl-14027	28	34	full	full	ADJ
crl-14027	28	35	service	service	NOUN
crl-14027	28	36	"	"	PUNCT
crl-14027	28	37	reference	reference	NOUN
crl-14027	28	38	desk	desk	NOUN
crl-14027	28	39	.	.	PUNCT
crl-14027	29	1	it	it	PRON
crl-14027	29	2	does	do	AUX
crl-14027	29	3	not	not	PART
crl-14027	29	4	include	include	VERB
crl-14027	29	5	information	information	NOUN
crl-14027	29	6	service	service	NOUN
crl-14027	29	7	provided	provide	VERB
crl-14027	29	8	at	at	ADP
crl-14027	29	9	other	other	ADJ
crl-14027	29	10	library	library	NOUN
crl-14027	29	11	service	service	NOUN
crl-14027	29	12	points	point	NOUN
crl-14027	29	13	such	such	ADJ
crl-14027	29	14	as	as	ADP
crl-14027	29	15	the	the	DET
crl-14027	29	16	circulation	circulation	NOUN
crl-14027	29	17	desk	desk	NOUN
crl-14027	29	18	or	or	CCONJ
crl-14027	29	19	administrative	administrative	ADJ
crl-14027	29	20	office	office	NOUN
crl-14027	29	21	.	.	PUNCT
crl-14027	30	1	also	also	ADV
crl-14027	30	2	,	,	PUNCT
crl-14027	30	3	the	the	DET
crl-14027	30	4	study	study	NOUN
crl-14027	30	5	is	be	AUX
crl-14027	30	6	limited	limit	VERB
crl-14027	30	7	to	to	ADP
crl-14027	30	8	reference	reference	NOUN
crl-14027	30	9	/	/	SYM
crl-14027	30	10	information	information	NOUN
crl-14027	30	11	desks	desk	NOUN
crl-14027	30	12	in	in	ADP
crl-14027	30	13	the	the	DET
crl-14027	30	14	main	main	ADJ
crl-14027	30	15	library	library	NOUN
crl-14027	30	16	,	,	PUNCT
crl-14027	30	17	not	not	PART
crl-14027	30	18	in	in	ADP
crl-14027	30	19	branch	branch	NOUN
crl-14027	30	20	or	or	CCONJ
crl-14027	30	21	departmental	departmental	ADJ
crl-14027	30	22	libraries	library	NOUN
crl-14027	30	23	.	.	PUNCT
crl-14027	31	1	part	part	NOUN
crl-14027	31	2	one	one	NUM
crl-14027	31	3	of	of	ADP
crl-14027	31	4	the	the	DET
crl-14027	31	5	questionnaire	questionnaire	NOUN
crl-14027	31	6	asked	ask	VERB
crl-14027	31	7	for	for	ADP
crl-14027	31	8	factual	factual	ADJ
crl-14027	31	9	data	datum	NOUN
crl-14027	31	10	on	on	ADP
crl-14027	31	11	the	the	DET
crl-14027	31	12	institution	institution	NOUN
crl-14027	31	13	,	,	PUNCT
crl-14027	31	14	the	the	DET
crl-14027	31	15	number	number	NOUN
crl-14027	31	16	of	of	ADP
crl-14027	31	17	hours	hour	NOUN
crl-14027	31	18	the	the	DET
crl-14027	31	19	reference	reference	NOUN
crl-14027	31	20	/	/	SYM
crl-14027	31	21	information	information	NOUN
crl-14027	31	22	desk	desk	NOUN
crl-14027	31	23	was	be	AUX
crl-14027	31	24	staffed	staff	VERB
crl-14027	31	25	,	,	PUNCT
crl-14027	31	26	and	and	CCONJ
crl-14027	31	27	the	the	DET
crl-14027	31	28	number	number	NOUN
crl-14027	31	29	of	of	ADP
crl-14027	31	30	hours	hour	NOUN
crl-14027	31	31	staffed	staff	VERB
crl-14027	31	32	by	by	ADP
crl-14027	31	33	nonprofessionals	nonprofessional	NOUN
crl-14027	31	34	.	.	PUNCT
crl-14027	32	1	also	also	ADV
crl-14027	32	2	,	,	PUNCT
crl-14027	32	3	information	information	NOUN
crl-14027	32	4	was	be	AUX
crl-14027	32	5	requested	request	VERB
crl-14027	32	6	on	on	ADP
crl-14027	32	7	each	each	DET
crl-14027	32	8	nonprofessional	nonprofessional	ADJ
crl-14027	32	9	who	who	PRON
crl-14027	32	10	staffed	staff	VERB
crl-14027	32	11	the	the	DET
crl-14027	32	12	desk	desk	NOUN
crl-14027	32	13	,	,	PUNCT
crl-14027	32	14	including	include	VERB
crl-14027	32	15	job	job	NOUN
crl-14027	32	16	title	title	NOUN
crl-14027	32	17	,	,	PUNCT
crl-14027	32	18	education	education	NOUN
crl-14027	32	19	,	,	PUNCT
crl-14027	32	20	term	term	NOUN
crl-14027	32	21	of	of	ADP
crl-14027	32	22	employment	employment	NOUN
crl-14027	32	23	,	,	PUNCT
crl-14027	32	24	offdesk	offdesk	NOUN
crl-14027	32	25	duties	duty	NOUN
crl-14027	32	26	,	,	PUNCT
crl-14027	32	27	and	and	CCONJ
crl-14027	32	28	participation	participation	NOUN
crl-14027	32	29	in	in	ADP
crl-14027	32	30	workshops	workshop	NOUN
crl-14027	32	31	,	,	PUNCT
crl-14027	32	32	continuing	continue	VERB
crl-14027	32	33	education	education	NOUN
crl-14027	32	34	,	,	PUNCT
crl-14027	32	35	and	and	CCONJ
crl-14027	32	36	department	department	NOUN
crl-14027	32	37	meetings	meeting	NOUN
crl-14027	32	38	.	.	PUNCT
crl-14027	33	1	part	part	NOUN
crl-14027	33	2	two	two	NUM
crl-14027	33	3	consisted	consist	VERB
crl-14027	33	4	of	of	ADP
crl-14027	33	5	questions	question	NOUN
crl-14027	33	6	asking	ask	VERB
crl-14027	33	7	the	the	DET
crl-14027	33	8	respondent	respondent	NOUN
crl-14027	33	9	to	to	PART
crl-14027	33	10	describe	describe	VERB
crl-14027	33	11	the	the	DET
crl-14027	33	12	staffing	staffing	NOUN
crl-14027	33	13	arrangement	arrangement	NOUN
crl-14027	33	14	used	use	VERB
crl-14027	33	15	with	with	ADP
crl-14027	33	16	each	each	DET
crl-14027	33	17	nonprofessional	nonprofessional	ADJ
crl-14027	33	18	,	,	PUNCT
crl-14027	33	19	including	include	VERB
crl-14027	33	20	hours	hour	NOUN
crl-14027	33	21	,	,	PUNCT
crl-14027	33	22	peak	peak	NOUN
crl-14027	33	23	time	time	NOUN
crl-14027	33	24	vs.	vs.	ADP
crl-14027	33	25	non	non	ADJ
crl-14027	33	26	-	-	ADJ
crl-14027	33	27	peak	peak	ADJ
crl-14027	33	28	time	time	NOUN
crl-14027	33	29	coverage	coverage	NOUN
crl-14027	33	30	,	,	PUNCT
crl-14027	33	31	and	and	CCONJ
crl-14027	33	32	whether	whether	SCONJ
crl-14027	33	33	the	the	DET
crl-14027	33	34	professional	professional	NOUN
crl-14027	33	35	worked	work	VERB
crl-14027	33	36	the	the	DET
crl-14027	33	37	desk	desk	NOUN
crl-14027	33	38	alone	alone	ADV
crl-14027	33	39	,	,	PUNCT
crl-14027	33	40	with	with	ADP
crl-14027	33	41	or	or	CCONJ
crl-14027	33	42	without	without	ADP
crl-14027	33	43	a	a	DET
crl-14027	33	44	librarian	librarian	NOUN
crl-14027	33	45	available	available	ADJ
crl-14027	33	46	for	for	ADP
crl-14027	33	47	backup	backup	NOUN
crl-14027	33	48	or	or	CCONJ
crl-14027	33	49	referral	referral	NOUN
crl-14027	33	50	.	.	PUNCT
crl-14027	34	1	in	in	ADP
crl-14027	34	2	part	part	NOUN
crl-14027	34	3	three	three	NUM
crl-14027	34	4	,	,	PUNCT
crl-14027	34	5	respondents	respondent	NOUN
crl-14027	34	6	were	be	AUX
crl-14027	34	7	asked	ask	VERB
crl-14027	34	8	to	to	PART
crl-14027	34	9	indicate	indicate	VERB
crl-14027	34	10	the	the	DET
crl-14027	34	11	types	type	NOUN
crl-14027	34	12	of	of	ADP
crl-14027	34	13	questions	question	NOUN
crl-14027	34	14	nonprofessionals	nonprofessional	NOUN
crl-14027	34	15	answer	answer	VERB
crl-14027	34	16	,	,	PUNCT
crl-14027	34	17	the	the	DET
crl-14027	34	18	guidelines	guideline	NOUN
crl-14027	34	19	for	for	ADP
crl-14027	34	20	referring	refer	VERB
crl-14027	34	21	questions	question	NOUN
crl-14027	34	22	from	from	ADP
crl-14027	34	23	nonprofessional	nonprofessional	ADJ
crl-14027	34	24	to	to	ADP
crl-14027	34	25	professional	professional	ADJ
crl-14027	34	26	(	(	PUNCT
crl-14027	34	27	and	and	CCONJ
crl-14027	34	28	vice	vice	NOUN
crl-14027	34	29	versa	versa	ADV
crl-14027	34	30	)	)	PUNCT
crl-14027	34	31	,	,	PUNCT
crl-14027	34	32	and	and	CCONJ
crl-14027	34	33	what	what	PRON
crl-14027	34	34	was	be	AUX
crl-14027	34	35	done	do	VERB
crl-14027	34	36	if	if	SCONJ
crl-14027	34	37	a	a	DET
crl-14027	34	38	nonprofessional	nonprofessional	ADJ
crl-14027	34	39	could	could	AUX
crl-14027	34	40	not	not	PART
crl-14027	34	41	answer	answer	VERB
crl-14027	34	42	a	a	DET
crl-14027	34	43	question	question	NOUN
crl-14027	34	44	.	.	PUNCT
crl-14027	35	1	they	they	PRON
crl-14027	35	2	were	be	AUX
crl-14027	35	3	also	also	ADV
crl-14027	35	4	asked	ask	VERB
crl-14027	35	5	to	to	PART
crl-14027	35	6	describe	describe	VERB
crl-14027	35	7	training	training	NOUN
crl-14027	35	8	methods	method	NOUN
crl-14027	35	9	used	use	VERB
crl-14027	35	10	to	to	PART
crl-14027	35	11	prepare	prepare	VERB
crl-14027	35	12	nonprofessionals	nonprofessional	NOUN
crl-14027	35	13	for	for	ADP
crl-14027	35	14	desk	desk	NOUN
crl-14027	35	15	duty	duty	NOUN
crl-14027	35	16	.	.	PUNCT
crl-14027	36	1	finally	finally	ADV
crl-14027	36	2	,	,	PUNCT
crl-14027	36	3	in	in	ADP
crl-14027	36	4	part	part	NOUN
crl-14027	36	5	four	four	NUM
crl-14027	36	6	,	,	PUNCT
crl-14027	36	7	respondents	respondent	NOUN
crl-14027	36	8	were	be	AUX
crl-14027	36	9	asked	ask	VERB
crl-14027	36	10	if	if	SCONJ
crl-14027	36	11	their	their	PRON
crl-14027	36	12	use	use	NOUN
crl-14027	36	13	of	of	ADP
crl-14027	36	14	nonprofessionals	nonprofessional	NOUN
crl-14027	36	15	had	have	AUX
crl-14027	36	16	changed	change	VERB
crl-14027	36	17	within	within	ADP
crl-14027	36	18	the	the	DET
crl-14027	36	19	last	last	ADJ
crl-14027	36	20	five	five	NUM
crl-14027	36	21	years	year	NOUN
crl-14027	36	22	and	and	CCONJ
crl-14027	36	23	what	what	PRON
crl-14027	36	24	they	they	PRON
crl-14027	36	25	felt	feel	VERB
crl-14027	36	26	would	would	AUX
crl-14027	36	27	be	be	AUX
crl-14027	36	28	the	the	DET
crl-14027	36	29	ideal	ideal	ADJ
crl-14027	36	30	staffing	staffing	NOUN
crl-14027	36	31	arrangement	arrangement	NOUN
crl-14027	36	32	,	,	PUNCT
crl-14027	36	33	in	in	ADP
crl-14027	36	34	terms	term	NOUN
crl-14027	36	35	of	of	ADP
crl-14027	36	36	professionals	professional	NOUN
crl-14027	36	37	and	and	CCONJ
crl-14027	36	38	nonprofessionals	nonprofessional	NOUN
crl-14027	36	39	,	,	PUNCT
crl-14027	36	40	for	for	ADP
crl-14027	36	41	their	their	PRON
crl-14027	36	42	library	library	NOUN
crl-14027	36	43	.	.	PUNCT
crl-14027	37	1	results	result	NOUN
crl-14027	37	2	response	response	NOUN
crl-14027	37	3	of	of	ADP
crl-14027	37	4	the	the	DET
crl-14027	37	5	sixty	sixty	NUM
crl-14027	37	6	-	-	PUNCT
crl-14027	37	7	nine	nine	NUM
crl-14027	37	8	initial	initial	ADJ
crl-14027	37	9	questionnaires	questionnaire	NOUN
crl-14027	37	10	,	,	PUNCT
crl-14027	37	11	forty	forty	NUM
crl-14027	37	12	-	-	PUNCT
crl-14027	37	13	nine	nine	NUM
crl-14027	37	14	were	be	AUX
crl-14027	37	15	returned	return	VERB
crl-14027	37	16	within	within	ADP
crl-14027	37	17	two	two	NUM
crl-14027	37	18	weeks	week	NOUN
crl-14027	37	19	of	of	ADP
crl-14027	37	20	mailing	mailing	NOUN
crl-14027	37	21	.	.	PUNCT
crl-14027	38	1	follow	follow	VERB
crl-14027	38	2	-	-	PUNCT
crl-14027	38	3	up	up	ADP
crl-14027	38	4	calls	call	NOUN
crl-14027	38	5	were	be	AUX
crl-14027	38	6	made	make	VERB
crl-14027	38	7	to	to	PART
crl-14027	38	8	elicit	elicit	VERB
crl-14027	38	9	a	a	DET
crl-14027	38	10	total	total	NOUN
crl-14027	38	11	of	of	ADP
crl-14027	38	12	sixty	sixty	NUM
crl-14027	38	13	-	-	PUNCT
crl-14027	38	14	four	four	NUM
crl-14027	38	15	re	re	NOUN
crl-14027	38	16	'	'	NOUN
crl-14027	38	17	·	·	PUNCT
crl-14027	38	18	sponses	sponse	NOUN
crl-14027	38	19	,	,	PUNCT
crl-14027	38	20	a	a	DET
crl-14027	38	21	93	93	NUM
crl-14027	38	22	-	-	PUNCT
crl-14027	38	23	percent	percent	NOUN
crl-14027	38	24	rate	rate	NOUN
crl-14027	38	25	.	.	PUNCT
crl-14027	39	1	of	of	ADP
crl-14027	39	2	the	the	DET
crl-14027	39	3	sixtyfour	sixtyfour	PROPN
crl-14027	39	4	institutions	institution	NOUN
crl-14027	39	5	,	,	PUNCT
crl-14027	39	6	thirty	thirty	NUM
crl-14027	39	7	-	-	PUNCT
crl-14027	39	8	nine	nine	NUM
crl-14027	39	9	,	,	PUNCT
crl-14027	39	10	or	or	CCONJ
crl-14027	39	11	61	61	NUM
crl-14027	39	12	percent	percent	NOUN
crl-14027	39	13	,	,	PUNCT
crl-14027	39	14	indicated	indicate	VERB
crl-14027	39	15	that	that	SCONJ
crl-14027	39	16	nonprofessionals	nonprofessional	NOUN
crl-14027	39	17	were	be	AUX
crl-14027	39	18	used	use	VERB
crl-14027	39	19	at	at	ADP
crl-14027	39	20	reference	reference	NOUN
crl-14027	39	21	/	/	SYM
crl-14027	39	22	information	information	NOUN
crl-14027	39	23	desks	desk	NOUN
crl-14027	39	24	.	.	PUNCT
crl-14027	40	1	thirty	thirty	NUM
crl-14027	40	2	-	-	PUNCT
crl-14027	40	3	six	six	NUM
crl-14027	40	4	institutions	institution	NOUN
crl-14027	40	5	agreed	agree	VERB
crl-14027	40	6	to	to	PART
crl-14027	40	7	participate	participate	VERB
crl-14027	40	8	in	in	ADP
crl-14027	40	9	the	the	DET
crl-14027	40	10	survey	survey	NOUN
crl-14027	40	11	;	;	PUNCT
crl-14027	40	12	thirty	thirty	NUM
crl-14027	40	13	-	-	PUNCT
crl-14027	40	14	three	three	NUM
crl-14027	40	15	institutions	institution	NOUN
crl-14027	40	16	were	be	AUX
crl-14027	40	17	interviewed	interview	VERB
crl-14027	40	18	.	.	PUNCT
crl-14027	41	1	from	from	ADP
crl-14027	41	2	these	these	DET
crl-14027	41	3	thirtythree	thirtythree	NOUN
crl-14027	41	4	institutions	institution	NOUN
crl-14027	41	5	,	,	PUNCT
crl-14027	41	6	data	datum	NOUN
crl-14027	41	7	were	be	AUX
crl-14027	41	8	gathered	gather	VERB
crl-14027	41	9	on	on	ADP
crl-14027	41	10	eighty	eighty	NUM
crl-14027	41	11	nonprofessionals	nonprofessional	NOUN
crl-14027	41	12	and	and	CCONJ
crl-14027	41	13	fifty	fifty	NUM
crl-14027	41	14	-	-	PUNCT
crl-14027	41	15	six	six	NUM
crl-14027	41	16	student	student	NOUN
crl-14027	41	17	employees	employee	NOUN
crl-14027	41	18	.	.	PUNCT
crl-14027	42	1	characteristics	characteristic	NOUN
crl-14027	42	2	of	of	ADP
crl-14027	42	3	nonprofessionals	nonprofessional	NOUN
crl-14027	42	4	as	as	SCONJ
crl-14027	42	5	shown	show	VERB
crl-14027	42	6	in	in	ADP
crl-14027	42	7	table	table	NOUN
crl-14027	42	8	1	1	NUM
crl-14027	42	9	,	,	PUNCT
crl-14027	42	10	a	a	DET
crl-14027	42	11	majority	majority	NOUN
crl-14027	42	12	of	of	ADP
crl-14027	42	13	the	the	DET
crl-14027	42	14	nonprofessional	nonprofessional	ADJ
crl-14027	42	15	staff	staff	NOUN
crl-14027	42	16	(	(	PUNCT
crl-14027	42	17	excluding	exclude	VERB
crl-14027	42	18	students	student	NOUN
crl-14027	42	19	)	)	PUNCT
crl-14027	42	20	in	in	ADP
crl-14027	42	21	the	the	DET
crl-14027	42	22	libraries	library	NOUN
crl-14027	42	23	surveyed	survey	VERB
crl-14027	42	24	are	be	AUX
crl-14027	42	25	collegeeducated	collegeeducate	VERB
crl-14027	42	26	.	.	PUNCT
crl-14027	43	1	fifty	fifty	NUM
crl-14027	43	2	-	-	PUNCT
crl-14027	43	3	four	four	NUM
crl-14027	43	4	staff	staff	NOUN
crl-14027	43	5	members	member	NOUN
crl-14027	43	6	,	,	PUNCT
crl-14027	43	7	or	or	CCONJ
crl-14027	43	8	67.5	67.5	NUM
crl-14027	43	9	percent	percent	NOUN
crl-14027	43	10	,	,	PUNCT
crl-14027	43	11	have	have	VERB
crl-14027	43	12	a	a	DET
crl-14027	43	13	b.a	b.a	PROPN
crl-14027	43	14	.	.	PROPN
crl-14027	43	15	or	or	CCONJ
crl-14027	43	16	b.s	b.s	PROPN
crl-14027	43	17	.	.	PROPN
crl-14027	43	18	,	,	PUNCT
crl-14027	43	19	11.5	11.5	NUM
crl-14027	43	20	percent	percent	NOUN
crl-14027	43	21	have	have	VERB
crl-14027	43	22	advanced	advanced	ADJ
crl-14027	43	23	degrees	degree	NOUN
crl-14027	43	24	,	,	PUNCT
crl-14027	43	25	and	and	CCONJ
crl-14027	43	26	only	only	ADV
crl-14027	43	27	6	6	NUM
crl-14027	43	28	percent	percent	NOUN
crl-14027	43	29	have	have	VERB
crl-14027	43	30	no	no	DET
crl-14027	43	31	college	college	NOUN
crl-14027	43	32	education	education	NOUN
crl-14027	43	33	.	.	PUNCT
crl-14027	44	1	fortyone	fortyone	NOUN
crl-14027	44	2	and	and	CCONJ
crl-14027	44	3	one	one	NUM
crl-14027	44	4	-	-	PUNCT
crl-14027	44	5	half	half	NOUN
crl-14027	44	6	percent	percent	NOUN
crl-14027	44	7	of	of	ADP
crl-14027	44	8	the	the	DET
crl-14027	44	9	nonprofessionals	nonprofessional	NOUN
crl-14027	44	10	have	have	VERB
crl-14027	44	11	some	some	DET
crl-14027	44	12	library	library	NOUN
crl-14027	44	13	science	science	NOUN
crl-14027	44	14	education	education	NOUN
crl-14027	44	15	,	,	PUNCT
crl-14027	44	16	but	but	CCONJ
crl-14027	44	17	less	less	ADJ
crl-14027	44	18	than	than	ADP
crl-14027	44	19	10	10	NUM
crl-14027	44	20	percent	percent	NOUN
crl-14027	44	21	have	have	AUX
crl-14027	44	22	nearly	nearly	ADV
crl-14027	44	23	completed	complete	VERB
crl-14027	44	24	or	or	CCONJ
crl-14027	44	25	obtained	obtain	VERB
crl-14027	44	26	m.	m.	NOUN
crl-14027	44	27	l.	l.	PROPN
crl-14027	44	28	s.	s.	PROPN
crl-14027	44	29	degrees	degrees	PROPN
crl-14027	44	30	.	.	PUNCT
crl-14027	45	1	data	datum	NOUN
crl-14027	45	2	on	on	ADP
crl-14027	45	3	how	how	SCONJ
crl-14027	45	4	long	long	ADJ
crl-14027	45	5	nonprofessionals	nonprofessional	NOUN
crl-14027	45	6	have	have	AUX
crl-14027	45	7	been	be	AUX
crl-14027	45	8	employed	employ	VERB
crl-14027	45	9	in	in	ADP
crl-14027	45	10	their	their	PRON
crl-14027	45	11	libraries	library	NOUN
crl-14027	45	12	is	be	AUX
crl-14027	45	13	also	also	ADV
crl-14027	45	14	reported	report	VERB
crl-14027	45	15	in	in	ADP
crl-14027	45	16	table	table	NOUN
crl-14027	45	17	1	1	NUM
crl-14027	45	18	.	.	PUNCT
crl-14027	46	1	the	the	DET
crl-14027	46	2	majority	majority	NOUN
crl-14027	46	3	of	of	ADP
crl-14027	46	4	the	the	DET
crl-14027	46	5	nonprofessionals	nonprofessional	NOUN
crl-14027	46	6	(	(	PUNCT
crl-14027	46	7	78	78	NUM
crl-14027	46	8	percent	percent	NOUN
crl-14027	46	9	)	)	PUNCT
crl-14027	46	10	have	have	AUX
crl-14027	46	11	been	be	AUX
crl-14027	46	12	employed	employ	VERB
crl-14027	46	13	two	two	NUM
crl-14027	46	14	or	or	CCONJ
crl-14027	46	15	more	more	ADJ
crl-14027	46	16	years	year	NOUN
crl-14027	46	17	.	.	PUNCT
crl-14027	47	1	as	as	ADP
crl-14027	47	2	library	library	NOUN
crl-14027	47	3	employees	employee	NOUN
crl-14027	47	4	,	,	PUNCT
crl-14027	47	5	the	the	DET
crl-14027	47	6	nonprofessionals	nonprofessional	NOUN
crl-14027	47	7	take	take	VERB
crl-14027	47	8	on	on	ADP
crl-14027	47	9	a	a	DET
crl-14027	47	10	variety	variety	NOUN
crl-14027	47	11	of	of	ADP
crl-14027	47	12	responsibilities	responsibility	NOUN
crl-14027	47	13	other	other	ADJ
crl-14027	47	14	than	than	ADP
crl-14027	47	15	desk	desk	NOUN
crl-14027	47	16	duty	duty	NOUN
crl-14027	47	17	.	.	PUNCT
crl-14027	48	1	these	these	DET
crl-14027	48	2	tasks	task	NOUN
crl-14027	48	3	include	include	VERB
crl-14027	48	4	nonprofessional	nonprofessional	ADJ
crl-14027	48	5	assignments	assignment	NOUN
crl-14027	48	6	in	in	ADP
crl-14027	48	7	technical	technical	ADJ
crl-14027	48	8	processing	processing	NOUN
crl-14027	48	9	(	(	PUNCT
crl-14027	48	10	38	38	NUM
crl-14027	48	11	percent	percent	NOUN
crl-14027	48	12	)	)	PUNCT
crl-14027	48	13	,	,	PUNCT
crl-14027	48	14	interlibrary	interlibrary	ADJ
crl-14027	48	15	loan	loan	NOUN
crl-14027	48	16	(	(	PUNCT
crl-14027	48	17	28	28	NUM
crl-14027	48	18	percent	percent	NOUN
crl-14027	48	19	)	)	PUNCT
crl-14027	48	20	,	,	PUNCT
crl-14027	48	21	circulation	circulation	NOUN
crl-14027	48	22	(	(	PUNCT
crl-14027	48	23	21.5	21.5	NUM
crl-14027	48	24	percent	percent	NOUN
crl-14027	48	25	)	)	PUNCT
crl-14027	48	26	,	,	PUNCT
crl-14027	48	27	and	and	CCONJ
crl-14027	48	28	secretarial	secretarial	ADJ
crl-14027	48	29	tasks	task	NOUN
crl-14027	48	30	(	(	PUNCT
crl-14027	48	31	19	19	NUM
crl-14027	48	32	percent	percent	NOUN
crl-14027	48	33	)	)	PUNCT
crl-14027	48	34	.	.	PUNCT
crl-14027	49	1	five	five	NUM
crl-14027	49	2	percent	percent	NOUN
crl-14027	49	3	participate	participate	VERB
crl-14027	49	4	in	in	ADP
crl-14027	49	5	bibliographic	bibliographic	ADJ
crl-14027	49	6	instruction	instruction	NOUN
crl-14027	49	7	,	,	PUNCT
crl-14027	49	8	usually	usually	ADV
crl-14027	49	9	by	by	ADP
crl-14027	49	10	giving	give	VERB
crl-14027	49	11	tours	tour	NOUN
crl-14027	49	12	or	or	CCONJ
crl-14027	49	13	preparing	prepare	VERB
crl-14027	49	14	subject	subject	NOUN
crl-14027	49	15	bibliographies	bibliography	NOUN
crl-14027	49	16	.	.	PUNCT
crl-14027	50	1	e	e	X
crl-14027	50	2	~	~	PUNCT
crl-14027	50	3	ght	ght	NUM
crl-14027	50	4	percent	percent	NOUN
crl-14027	50	5	participate	participate	VERB
crl-14027	50	6	in	in	ADP
crl-14027	50	7	collection	collection	NOUN
crl-14027	50	8	development	development	NOUN
crl-14027	50	9	,	,	PUNCT
crl-14027	50	10	and	and	CCONJ
crl-14027	50	11	3	3	NUM
crl-14027	50	12	percent	percent	NOUN
crl-14027	50	13	are	be	AUX
crl-14027	50	14	trained	train	VERB
crl-14027	50	15	in	in	ADP
crl-14027	50	16	computerized	computerized	ADJ
crl-14027	50	17	literature	literature	NOUN
crl-14027	50	18	searching	search	VERB
crl-14027	50	19	.	.	PUNCT
crl-14027	51	1	few	few	ADJ
crl-14027	51	2	nonprofessionals	nonprofessional	NOUN
crl-14027	51	3	staff	staff	VERB
crl-14027	51	4	the	the	DET
crl-14027	51	5	desk	desk	NOUN
crl-14027	51	6	for	for	ADP
crl-14027	51	7	a	a	DET
crl-14027	51	8	large	large	ADJ
crl-14027	51	9	percentage	percentage	NOUN
crl-14027	51	10	of	of	ADP
crl-14027	51	11	their	their	PRON
crl-14027	51	12	work	work	NOUN
crl-14027	51	13	week	week	NOUN
crl-14027	51	14	.	.	PUNCT
crl-14027	52	1	forty	forty	NUM
crl-14027	52	2	-	-	PUNCT
crl-14027	52	3	five	five	NUM
crl-14027	52	4	percent	percent	NOUN
crl-14027	52	5	spend	spend	VERB
crl-14027	52	6	less	less	ADJ
crl-14027	52	7	than	than	ADP
crl-14027	52	8	five	five	NUM
crl-14027	52	9	hours	hour	NOUN
crl-14027	52	10	at	at	ADP
crl-14027	52	11	the	the	DET
crl-14027	52	12	desk	desk	NOUN
crl-14027	52	13	,	,	PUNCT
crl-14027	52	14	and	and	CCONJ
crl-14027	52	15	23	23	NUM
crl-14027	52	16	percent	percent	NOUN
crl-14027	52	17	spend	spend	VERB
crl-14027	52	18	five	five	NUM
crl-14027	52	19	to	to	PART
crl-14027	52	20	ten	ten	NUM
crl-14027	52	21	hours	hour	NOUN
crl-14027	52	22	there	there	ADV
crl-14027	52	23	.	.	PUNCT
crl-14027	53	1	only	only	ADV
crl-14027	53	2	9.5	9.5	NUM
crl-14027	53	3	percent	percent	NOUN
crl-14027	53	4	staff	staff	VERB
crl-14027	53	5	the	the	DET
crl-14027	53	6	desk	desk	NOUN
crl-14027	53	7	for	for	ADP
crl-14027	53	8	more	more	ADJ
crl-14027	53	9	than	than	ADP
crl-14027	53	10	thirty	thirty	NUM
crl-14027	53	11	hours	hour	NOUN
crl-14027	53	12	per	per	ADP
crl-14027	53	13	week	week	NOUN
crl-14027	53	14	.	.	PUNCT
crl-14027	54	1	the	the	DET
crl-14027	54	2	percentage	percentage	NOUN
crl-14027	54	3	of	of	ADP
crl-14027	54	4	total	total	ADJ
crl-14027	54	5	staffed	staff	VERB
crl-14027	54	6	hours	hour	NOUN
crl-14027	54	7	that	that	SCONJ
crl-14027	54	8	the	the	DET
crl-14027	54	9	desk	desk	NOUN
crl-14027	54	10	is	be	AUX
crl-14027	54	11	covered	cover	VERB
crl-14027	54	12	by	by	ADP
crl-14027	54	13	nonprofessionals	nonprofessional	NOUN
crl-14027	54	14	,	,	PUNCT
crl-14027	54	15	either	either	CCONJ
crl-14027	54	16	alone	alone	ADJ
crl-14027	54	17	or	or	CCONJ
crl-14027	54	18	paired	pair	VERB
crl-14027	54	19	with	with	ADP
crl-14027	54	20	a	a	DET
crl-14027	54	21	professional	professional	ADJ
crl-14027	54	22	,	,	PUNCT
crl-14027	54	23	varies	vary	VERB
crl-14027	54	24	greatly	greatly	ADV
crl-14027	54	25	among	among	ADP
crl-14027	54	26	the	the	DET
crl-14027	54	27	institutions	institution	NOUN
crl-14027	54	28	surveyed	survey	VERB
crl-14027	54	29	.	.	PUNCT
crl-14027	55	1	among	among	ADP
crl-14027	55	2	the	the	DET
crl-14027	55	3	thirtythree	thirtythree	NOUN
crl-14027	55	4	institutions	institution	NOUN
crl-14027	55	5	,	,	PUNCT
crl-14027	55	6	data	datum	NOUN
crl-14027	55	7	were	be	AUX
crl-14027	55	8	gathered	gather	VERB
crl-14027	55	9	..	..	PUNCT
crl-14027	55	10	research	research	NOUN
crl-14027	55	11	notes	note	NOUN
crl-14027	55	12	387	387	NUM
crl-14027	55	13	table	table	NOUN
crl-14027	55	14	1	1	NUM
crl-14027	55	15	characteristics	characteristic	NOUN
crl-14027	55	16	of	of	ADP
crl-14027	55	17	nonprofessionals	nonprofessional	NOUN
crl-14027	55	18	no	no	PRON
crl-14027	55	19	.	.	PUNCT
crl-14027	56	1	%	%	NOUN
crl-14027	56	2	college	college	NOUN
crl-14027	56	3	education	education	NOUN
crl-14027	56	4	no	no	DET
crl-14027	56	5	colle	colle	NOUN
crl-14027	56	6	~	~	PUNCT
crl-14027	56	7	e	e	NOUN
crl-14027	56	8	5	5	NUM
crl-14027	56	9	6	6	NUM
crl-14027	56	10	some	some	PRON
crl-14027	56	11	co	co	NOUN
crl-14027	56	12	ege	ege	NOUN
crl-14027	56	13	12	12	NUM
crl-14027	56	14	15	15	NUM
crl-14027	56	15	b.a./b.s	b.a./b.s	NOUN
crl-14027	56	16	.	.	PUNCT
crl-14027	57	1	54	54	NUM
crl-14027	57	2	67.5	67.5	NUM
crl-14027	57	3	m.a./m	m.a./m	NOUN
crl-14027	57	4	.s	.s	NOUN
crl-14027	57	5	.	.	PUNCT
crl-14027	58	1	7	7	NUM
crl-14027	58	2	9	9	NUM
crl-14027	58	3	ph.d	ph.d	NOUN
crl-14027	58	4	.	.	PUNCT
crl-14027	59	1	2	2	NUM
crl-14027	59	2	2.5	2.5	NUM
crl-14027	59	3	total	total	NOUN
crl-14027	59	4	80	80	NUM
crl-14027	59	5	100	100	NUM
crl-14027	59	6	library	library	NOUN
crl-14027	59	7	school	school	NOUN
crl-14027	59	8	none	none	NOUN
crl-14027	59	9	47	47	NUM
crl-14027	59	10	58.5	58.5	NUM
crl-14027	59	11	some	some	DET
crl-14027	59	12	26	26	NUM
crl-14027	59	13	32.5	32.5	NUM
crl-14027	59	14	nearmls	nearmls	NOUN
crl-14027	59	15	2	2	NUM
crl-14027	59	16	3	3	NUM
crl-14027	59	17	mls	mls	NOUN
crl-14027	59	18	5	5	NUM
crl-14027	59	19	6	6	NUM
crl-14027	59	20	total	total	NOUN
crl-14027	59	21	80	80	NUM
crl-14027	59	22	100	100	NUM
crl-14027	59	23	employment	employment	NOUN
crl-14027	59	24	---under	---under	NOUN
crl-14027	59	25	2	2	NUM
crl-14027	59	26	years	year	NOUN
crl-14027	59	27	17	17	NUM
crl-14027	59	28	22	22	NUM
crl-14027	59	29	2	2	NUM
crl-14027	59	30	-	-	SYM
crl-14027	59	31	5	5	NUM
crl-14027	59	32	j'ears	j'ear	NOUN
crl-14027	59	33	24	24	NUM
crl-14027	59	34	29.5	29.5	NUM
crl-14027	59	35	6	6	NUM
crl-14027	59	36	-	-	SYM
crl-14027	59	37	1	1	NUM
crl-14027	59	38	years	year	NOUN
crl-14027	59	39	26	26	NUM
crl-14027	59	40	32.5	32.5	NUM
crl-14027	59	41	over	over	ADP
crl-14027	59	42	10	10	NUM
crl-14027	59	43	years	year	NOUN
crl-14027	59	44	13	13	NUM
crl-14027	59	45	16	16	NUM
crl-14027	59	46	total	total	ADJ
crl-14027	59	47	80	80	NUM
crl-14027	59	48	100	100	NUM
crl-14027	59	49	desk	desk	NOUN
crl-14027	59	50	hours	hour	NOUN
crl-14027	59	51	1	1	NUM
crl-14027	59	52	-	-	SYM
crl-14027	59	53	5	5	NUM
crl-14027	59	54	hours	hour	NOUN
crl-14027	59	55	/	/	SYM
crl-14027	59	56	week	week	NOUN
crl-14027	59	57	36	36	NUM
crl-14027	59	58	45	45	NUM
crl-14027	59	59	6	6	NUM
crl-14027	59	60	-	-	SYM
crl-14027	59	61	10	10	NUM
crl-14027	59	62	hours	hour	NOUN
crl-14027	59	63	/	/	SYM
crl-14027	59	64	week	week	NOUN
crl-14027	59	65	19	19	NUM
crl-14027	59	66	24	24	NUM
crl-14027	59	67	11	11	NUM
crl-14027	59	68	-	-	SYM
crl-14027	59	69	20	20	NUM
crl-14027	59	70	hours	hour	NOUN
crl-14027	59	71	/	/	SYM
crl-14027	59	72	week	week	NOUN
crl-14027	59	73	16	16	NUM
crl-14027	59	74	20	20	NUM
crl-14027	59	75	21	21	NUM
crl-14027	59	76	-	-	SYM
crl-14027	59	77	30	30	NUM
crl-14027	59	78	hours	hour	NOUN
crl-14027	59	79	/	/	SYM
crl-14027	59	80	week	week	NOUN
crl-14027	59	81	1	1	NUM
crl-14027	59	82	1.5	1.5	NUM
crl-14027	59	83	31	31	NUM
crl-14027	59	84	-	-	SYM
crl-14027	59	85	40	40	NUM
crl-14027	59	86	hours	hour	NOUN
crl-14027	59	87	/	/	SYM
crl-14027	59	88	week	week	NOUN
crl-14027	59	89	8	8	NUM
crl-14027	59	90	9.5	9.5	NUM
crl-14027	59	91	total	total	NOUN
crl-14027	59	92	80	80	NUM
crl-14027	59	93	100	100	NUM
crl-14027	59	94	from	from	ADP
crl-14027	59	95	fifty	fifty	NUM
crl-14027	59	96	-	-	PUNCT
crl-14027	59	97	two	two	NUM
crl-14027	59	98	refere	refere	NOUN
crl-14027	59	99	:	:	PUNCT
crl-14027	59	100	r	r	X
crl-14027	59	101	:	:	PUNCT
crl-14027	59	102	tce	tce	PROPN
crl-14027	59	103	/	/	SYM
crl-14027	59	104	information	information	NOUN
crl-14027	59	105	desks	desk	NOUN
crl-14027	59	106	on	on	ADP
crl-14027	59	107	the	the	DET
crl-14027	59	108	total	total	ADJ
crl-14027	59	109	hours	hour	NOUN
crl-14027	59	110	staffed	staff	VERB
crl-14027	59	111	by	by	ADP
crl-14027	59	112	nonprofessionals	nonprofessional	NOUN
crl-14027	59	113	.	.	PUNCT
crl-14027	60	1	eighteen	eighteen	NUM
crl-14027	60	2	desks	desk	NOUN
crl-14027	60	3	(	(	PUNCT
crl-14027	60	4	36	36	NUM
crl-14027	60	5	percent	percent	NOUN
crl-14027	60	6	)	)	PUNCT
crl-14027	60	7	are	be	AUX
crl-14027	60	8	covered	cover	VERB
crl-14027	60	9	by	by	ADP
crl-14027	60	10	nonprofessionals	nonprofessional	NOUN
crl-14027	60	11	less	less	ADJ
crl-14027	60	12	than	than	ADP
crl-14027	60	13	25	25	NUM
crl-14027	60	14	percent	percent	NOUN
crl-14027	60	15	of	of	ADP
crl-14027	60	16	the	the	DET
crl-14027	60	17	time	time	NOUN
crl-14027	60	18	the	the	DET
crl-14027	60	19	desk	desk	NOUN
crl-14027	60	20	is	be	AUX
crl-14027	60	21	staffed	staff	VERB
crl-14027	60	22	;	;	PUNCT
crl-14027	60	23	thirteen	thirteen	NUM
crl-14027	60	24	desks	desk	NOUN
crl-14027	60	25	(	(	PUNCT
crl-14027	60	26	25	25	NUM
crl-14027	60	27	percent	percent	NOUN
crl-14027	60	28	)	)	PUNCT
crl-14027	60	29	are	be	AUX
crl-14027	60	30	staffed	staff	VERB
crl-14027	60	31	26	26	NUM
crl-14027	60	32	-	-	SYM
crl-14027	60	33	50	50	NUM
crl-14027	60	34	percent	percent	NOUN
crl-14027	60	35	by	by	ADP
crl-14027	60	36	nonprofessionals	nonprofessional	NOUN
crl-14027	60	37	;	;	PUNCT
crl-14027	60	38	twelve	twelve	NUM
crl-14027	60	39	desks	desk	NOUN
crl-14027	60	40	(	(	PUNCT
crl-14027	60	41	23	23	NUM
crl-14027	60	42	percent	percent	NOUN
crl-14027	60	43	)	)	PUNCT
crl-14027	60	44	,	,	PUNCT
crl-14027	60	45	51	51	NUM
crl-14027	60	46	-	-	SYM
crl-14027	60	47	75	75	NUM
crl-14027	60	48	percent	percent	NOUN
crl-14027	60	49	by	by	ADP
crl-14027	60	50	nonprofessionals	nonprofessional	NOUN
crl-14027	60	51	;	;	PUNCT
crl-14027	60	52	and	and	CCONJ
crl-14027	60	53	nine	nine	NUM
crl-14027	60	54	desks	desk	NOUN
crl-14027	60	55	(	(	PUNCT
crl-14027	60	56	16	16	NUM
crl-14027	60	57	percent	percent	NOUN
crl-14027	60	58	)	)	PUNCT
crl-14027	60	59	are	be	AUX
crl-14027	60	60	staffed	staff	VERB
crl-14027	60	61	76	76	NUM
crl-14027	60	62	-	-	SYM
crl-14027	60	63	100	100	NUM
crl-14027	60	64	percent	percent	NOUN
crl-14027	60	65	by	by	ADP
crl-14027	60	66	nonprofessionals	nonprofessional	NOUN
crl-14027	60	67	,	,	PUNCT
crl-14027	60	68	including	include	VERB
crl-14027	60	69	five	five	NUM
crl-14027	60	70	information	information	NOUN
crl-14027	60	71	desks	desk	NOUN
crl-14027	60	72	and	and	CCONJ
crl-14027	60	73	one	one	NUM
crl-14027	60	74	reference	reference	NOUN
crl-14027	60	75	desk	desk	NOUN
crl-14027	60	76	completely	completely	ADV
crl-14027	60	77	staffed	staff	VERB
crl-14027	60	78	by	by	ADP
crl-14027	60	79	nonprofessionals	nonprofessional	NOUN
crl-14027	60	80	(	(	PUNCT
crl-14027	60	81	table	table	NOUN
crl-14027	60	82	2	2	NUM
crl-14027	60	83	)	)	PUNCT
crl-14027	60	84	.	.	PUNCT
crl-14027	61	1	table2	table2	NOUN
crl-14027	61	2	desk	desk	NOUN
crl-14027	61	3	hours	hour	NOUN
crl-14027	61	4	staffed	staff	VERB
crl-14027	61	5	by	by	ADP
crl-14027	61	6	nonprofessionals	nonprofessional	NOUN
crl-14027	61	7	%	%	NOUN
crl-14027	61	8	of	of	ADP
crl-14027	61	9	desk	desk	NOUN
crl-14027	61	10	hours	hour	NOUN
crl-14027	61	11	no	no	NOUN
crl-14027	61	12	.	.	NOUN
crl-14027	61	13	1	1	NUM
crl-14027	61	14	-	-	SYM
crl-14027	61	15	25	25	NUM
crl-14027	61	16	18	18	NUM
crl-14027	61	17	26	26	NUM
crl-14027	61	18	-	-	SYM
crl-14027	61	19	50	50	NUM
crl-14027	61	20	13	13	NUM
crl-14027	61	21	51	51	NUM
crl-14027	61	22	-	-	SYM
crl-14027	61	23	75	75	NUM
crl-14027	61	24	12	12	NUM
crl-14027	61	25	75	75	NUM
crl-14027	61	26	-	-	SYM
crl-14027	61	27	100	100	NUM
crl-14027	61	28	9	9	NUM
crl-14027	61	29	total	total	NOUN
crl-14027	61	30	52	52	NUM
crl-14027	61	31	%	%	NOUN
crl-14027	61	32	36	36	NUM
crl-14027	61	33	25	25	NUM
crl-14027	61	34	23	23	NUM
crl-14027	61	35	16	16	NUM
crl-14027	61	36	100	100	NUM
crl-14027	61	37	388	388	NUM
crl-14027	61	38	college	college	NOUN
crl-14027	61	39	&	&	CCONJ
crl-14027	61	40	research	research	PROPN
crl-14027	61	41	libraries	librarie	VERB
crl-14027	61	42	eighty	eighty	NUM
crl-14027	61	43	-	-	PUNCT
crl-14027	61	44	five	five	NUM
crl-14027	61	45	percent	percent	NOUN
crl-14027	61	46	of	of	ADP
crl-14027	61	47	nonprofessional	nonprofessional	ADJ
crl-14027	61	48	staff	staff	NOUN
crl-14027	61	49	regularly	regularly	ADV
crl-14027	61	50	participate	participate	VERB
crl-14027	61	51	in	in	ADP
crl-14027	61	52	departmental	departmental	ADJ
crl-14027	61	53	or	or	CCONJ
crl-14027	61	54	library	library	NOUN
crl-14027	61	55	·	·	PUNCT
crl-14027	61	56	staff	staff	NOUN
crl-14027	61	57	meetings	meeting	NOUN
crl-14027	61	58	.	.	PUNCT
crl-14027	62	1	a	a	DET
crl-14027	62	2	smaller	small	ADJ
crl-14027	62	3	percentage	percentage	NOUN
crl-14027	62	4	(	(	PUNCT
crl-14027	62	5	74	74	NUM
crl-14027	62	6	)	)	PUNCT
crl-14027	62	7	attend	attend	VERB
crl-14027	62	8	or	or	CCONJ
crl-14027	62	9	have	have	VERB
crl-14027	62	10	the	the	DET
crl-14027	62	11	opportunity	opportunity	NOUN
crl-14027	62	12	to	to	PART
crl-14027	62	13	attend	attend	VERB
crl-14027	62	14	continuing	continue	VERB
crl-14027	62	15	education	education	NOUN
crl-14027	62	16	classes	class	NOUN
crl-14027	62	17	(	(	PUNCT
crl-14027	62	18	although	although	SCONJ
crl-14027	62	19	many	many	ADJ
crl-14027	62	20	attend	attend	VERB
crl-14027	62	21	classes	class	NOUN
crl-14027	62	22	that	that	PRON
crl-14027	62	23	do	do	AUX
crl-14027	62	24	not	not	PART
crl-14027	62	25	relate	relate	VERB
crl-14027	62	26	to	to	ADP
crl-14027	62	27	library	library	NOUN
crl-14027	62	28	science	science	NOUN
crl-14027	62	29	)	)	PUNCT
crl-14027	62	30	and	and	CCONJ
crl-14027	62	31	jobrelated	jobrelate	VERB
crl-14027	62	32	workshops	workshop	NOUN
crl-14027	62	33	such	such	ADJ
crl-14027	62	34	as	as	ADP
crl-14027	62	35	oclc	oclc	NOUN
crl-14027	62	36	training	training	NOUN
crl-14027	62	37	.	.	PUNCT
crl-14027	63	1	forty	forty	NUM
crl-14027	63	2	-	-	PUNCT
crl-14027	63	3	four	four	NUM
crl-14027	63	4	percent	percent	NOUN
crl-14027	63	5	have	have	AUX
crl-14027	63	6	attended	attend	VERB
crl-14027	63	7	or	or	CCONJ
crl-14027	63	8	would	would	AUX
crl-14027	63	9	be	be	AUX
crl-14027	63	10	allowed	allow	VERB
crl-14027	63	11	to	to	PART
crl-14027	63	12	attend	attend	VERB
crl-14027	63	13	job	job	NOUN
crl-14027	63	14	-	-	PUNCT
crl-14027	63	15	related	relate	VERB
crl-14027	63	16	conferences	conference	NOUN
crl-14027	63	17	-	-	PUNCT
crl-14027	63	18	at	at	ADP
crl-14027	63	19	least	least	ADJ
crl-14027	63	20	on	on	ADP
crl-14027	63	21	a	a	DET
crl-14027	63	22	local	local	ADJ
crl-14027	63	23	,	,	PUNCT
crl-14027	63	24	if	if	SCONJ
crl-14027	63	25	not	not	PART
crl-14027	63	26	national	national	ADJ
crl-14027	63	27	,	,	PUNCT
crl-14027	63	28	level	level	NOUN
crl-14027	63	29	.	.	PUNCT
crl-14027	64	1	the	the	DET
crl-14027	64	2	institutions	institution	NOUN
crl-14027	64	3	studied	study	VERB
crl-14027	64	4	have	have	VERB
crl-14027	64	5	large	large	ADJ
crl-14027	64	6	and	and	CCONJ
crl-14027	64	7	frequently	frequently	ADV
crl-14027	64	8	changing	change	VERB
crl-14027	64	9	student	student	NOUN
crl-14027	64	10	staffs	staff	NOUN
crl-14027	64	11	;	;	PUNCT
crl-14027	64	12	consequently	consequently	ADV
crl-14027	64	13	,	,	PUNCT
crl-14027	64	14	we	we	PRON
crl-14027	64	15	did	do	AUX
crl-14027	64	16	not	not	PART
crl-14027	64	17	gather	gather	VERB
crl-14027	64	18	precise	precise	ADJ
crl-14027	64	19	data	datum	NOUN
crl-14027	64	20	on	on	ADP
crl-14027	64	21	student	student	NOUN
crl-14027	64	22	employees	employee	NOUN
crl-14027	64	23	.	.	PUNCT
crl-14027	65	1	instead	instead	ADV
crl-14027	65	2	,	,	PUNCT
crl-14027	65	3	reference	reference	NOUN
crl-14027	65	4	managers	manager	NOUN
crl-14027	65	5	provided	provide	VERB
crl-14027	65	6	summary	summary	NOUN
crl-14027	65	7	information	information	NOUN
crl-14027	65	8	on	on	ADP
crl-14027	65	9	their	their	PRON
crl-14027	65	10	student	student	NOUN
crl-14027	65	11	workers	worker	NOUN
crl-14027	65	12	.	.	PUNCT
crl-14027	66	1	the	the	DET
crl-14027	66	2	composite	composite	ADJ
crl-14027	66	3	picture	picture	NOUN
crl-14027	66	4	shows	show	VERB
crl-14027	66	5	that	that	SCONJ
crl-14027	66	6	few	few	ADJ
crl-14027	66	7	graduate	graduate	ADJ
crl-14027	66	8	students	student	NOUN
crl-14027	66	9	are	be	AUX
crl-14027	66	10	employed	employ	VERB
crl-14027	66	11	.	.	PUNCT
crl-14027	67	1	in	in	ADP
crl-14027	67	2	only	only	ADV
crl-14027	67	3	one	one	NUM
crl-14027	67	4	case	case	NOUN
crl-14027	67	5	did	do	AUX
crl-14027	67	6	a	a	DET
crl-14027	67	7	student	student	NOUN
crl-14027	67	8	have	have	VERB
crl-14027	67	9	library	library	NOUN
crl-14027	67	10	science	science	NOUN
crl-14027	67	11	coursework	coursework	NOUN
crl-14027	67	12	.	.	PUNCT
crl-14027	68	1	students	student	NOUN
crl-14027	68	2	who	who	PRON
crl-14027	68	3	.	.	PUNCT
crl-14027	69	1	work	work	VERB
crl-14027	69	2	at	at	ADP
crl-14027	69	3	reference	reference	NOUN
crl-14027	69	4	/	/	SYM
crl-14027	69	5	information	information	NOUN
crl-14027	69	6	desks	desk	NOUN
crl-14027	69	7	are	be	AUX
crl-14027	69	8	typically	typically	ADV
crl-14027	69	9	employed	employ	VERB
crl-14027	69	10	for	for	ADP
crl-14027	69	11	less	less	ADJ
crl-14027	69	12	than	than	ADP
crl-14027	69	13	two	two	NUM
crl-14027	69	14	years	year	NOUN
crl-14027	69	15	and	and	CCONJ
crl-14027	69	16	also	also	ADV
crl-14027	69	17	perform	perform	VERB
crl-14027	69	18	circulation	circulation	NOUN
crl-14027	69	19	,	,	PUNCT
crl-14027	69	20	technical	technical	ADJ
crl-14027	69	21	processing	processing	NOUN
crl-14027	69	22	,	,	PUNCT
crl-14027	69	23	and	and	CCONJ
crl-14027	69	24	shelving	shelve	VERB
crl-14027	69	25	duties	duty	NOUN
crl-14027	69	26	.	.	PUNCT
crl-14027	70	1	they	they	PRON
crl-14027	70	2	spend	spend	VERB
crl-14027	70	3	less	less	ADJ
crl-14027	70	4	than	than	ADP
crl-14027	70	5	ten	ten	NUM
crl-14027	70	6	hours	hour	NOUN
crl-14027	70	7	per	per	ADP
crl-14027	70	8	week	week	NOUN
crl-14027	70	9	on	on	ADP
crl-14027	70	10	the	the	DET
crl-14027	70	11	desk	desk	NOUN
crl-14027	70	12	and	and	CCONJ
crl-14027	70	13	have	have	VERB
crl-14027	70	14	little	little	ADJ
crl-14027	70	15	opportunity	opportunity	NOUN
crl-14027	70	16	to	to	PART
crl-14027	70	17	participate	participate	VERB
crl-14027	70	18	in	in	ADP
crl-14027	70	19	departmental	departmental	ADJ
crl-14027	70	20	or	or	CCONJ
crl-14027	70	21	library	library	NOUN
crl-14027	70	22	-	-	PUNCT
crl-14027	70	23	related	relate	VERB
crl-14027	70	24	activities	activity	NOUN
crl-14027	70	25	.	.	PUNCT
crl-14027	71	1	use	use	VERB
crl-14027	71	2	patterns	pattern	NOUN
crl-14027	71	3	nonprofessional	nonprofessional	ADJ
crl-14027	71	4	staff	staff	NOUN
crl-14027	71	5	and	and	CCONJ
crl-14027	71	6	students	student	NOUN
crl-14027	71	7	at	at	ADP
crl-14027	71	8	reference	reference	NOUN
crl-14027	71	9	/	/	SYM
crl-14027	71	10	information	information	NOUN
crl-14027	71	11	desks	desk	NOUN
crl-14027	71	12	frequently	frequently	ADV
crl-14027	71	13	work	work	VERB
crl-14027	71	14	alone	alone	ADV
crl-14027	71	15	,	,	PUNCT
crl-14027	71	16	without	without	ADP
crl-14027	71	17	a	a	DET
crl-14027	71	18	professional	professional	NOUN
crl-14027	71	19	at	at	ADP
crl-14027	71	20	the	the	DET
crl-14027	71	21	desk	desk	NOUN
crl-14027	71	22	or	or	CCONJ
crl-14027	71	23	on	on	ADP
crl-14027	71	24	call	call	NOUN
crl-14027	71	25	.	.	PUNCT
crl-14027	72	1	they	they	PRON
crl-14027	72	2	not	not	PART
crl-14027	72	3	only	only	ADV
crl-14027	72	4	work	work	VERB
crl-14027	72	5	predominantly	predominantly	ADV
crl-14027	72	6	on	on	ADP
crl-14027	72	7	weekends	weekend	NOUN
crl-14027	72	8	and	and	CCONJ
crl-14027	72	9	during	during	ADP
crl-14027	72	10	late	late	ADJ
crl-14027	72	11	evenings	evening	NOUN
crl-14027	72	12	but	but	CCONJ
crl-14027	72	13	also	also	ADV
crl-14027	72	14	during	during	ADP
crl-14027	72	15	early	early	ADJ
crl-14027	72	16	morning	morning	NOUN
crl-14027	72	17	hours	hour	NOUN
crl-14027	72	18	,	,	PUNCT
crl-14027	72	19	meetings	meeting	NOUN
crl-14027	72	20	,	,	PUNCT
crl-14027	72	21	and	and	CCONJ
crl-14027	72	22	mealtimes	mealtime	NOUN
crl-14027	72	23	.	.	PUNCT
crl-14027	73	1	twentyfour	twentyfour	NOUN
crl-14027	73	2	of	of	ADP
crl-14027	73	3	the	the	DET
crl-14027	73	4	thirty	thirty	NUM
crl-14027	73	5	-	-	PUNCT
crl-14027	73	6	three	three	NUM
crl-14027	73	7	institutions	institution	NOUN
crl-14027	73	8	(	(	PUNCT
crl-14027	73	9	73	73	NUM
crl-14027	73	10	percent	percent	NOUN
crl-14027	73	11	)	)	PUNCT
crl-14027	73	12	follow	follow	VERB
crl-14027	73	13	this	this	DET
crl-14027	73	14	pattern	pattern	NOUN
crl-14027	73	15	.	.	PUNCT
crl-14027	74	1	when	when	SCONJ
crl-14027	74	2	respondents	respondent	NOUN
crl-14027	74	3	were	be	AUX
crl-14027	74	4	asked	ask	VERB
crl-14027	74	5	to	to	PART
crl-14027	74	6	designate	designate	VERB
crl-14027	74	7	"	"	PUNCT
crl-14027	74	8	peak	peak	NOUN
crl-14027	74	9	"	"	PUNCT
crl-14027	74	10	or	or	CCONJ
crl-14027	74	11	"	"	PUNCT
crl-14027	74	12	non	non	ADJ
crl-14027	74	13	-	-	ADJ
crl-14027	74	14	peak	peak	ADJ
crl-14027	74	15	"	"	PUNCT
crl-14027	74	16	use	use	VERB
crl-14027	74	17	hours	hour	NOUN
crl-14027	74	18	,	,	PUNCT
crl-14027	74	19	their	their	PRON
crl-14027	74	20	responses	response	NOUN
crl-14027	74	21	varied	vary	VERB
crl-14027	74	22	.	.	PUNCT
crl-14027	75	1	many	many	ADJ
crl-14027	75	2	reference	reference	NOUN
crl-14027	75	3	managers	manager	NOUN
crl-14027	75	4	noted	note	VERB
crl-14027	75	5	that	that	PRON
crl-14027	75	6	evening	evening	NOUN
crl-14027	75	7	and	and	CCONJ
crl-14027	75	8	weekend	weekend	NOUN
crl-14027	75	9	hours	hour	NOUN
crl-14027	75	10	can	can	AUX
crl-14027	75	11	be	be	AUX
crl-14027	75	12	peak	peak	NOUN
crl-14027	75	13	times	time	NOUN
crl-14027	75	14	,	,	PUNCT
crl-14027	75	15	particularly	particularly	ADV
crl-14027	75	16	during	during	ADP
crl-14027	75	17	exams	exam	NOUN
crl-14027	75	18	,	,	PUNCT
crl-14027	75	19	but	but	CCONJ
crl-14027	75	20	staffing	staff	VERB
crl-14027	75	21	patterns	pattern	NOUN
crl-14027	75	22	are	be	AUX
crl-14027	75	23	not	not	PART
crl-14027	75	24	altered	alter	VERB
crl-14027	75	25	as	as	ADP
crl-14027	75	26	volume	volume	NOUN
crl-14027	75	27	of	of	ADP
crl-14027	75	28	use	use	NOUN
crl-14027	75	29	fluctuates	fluctuate	NOUN
crl-14027	75	30	during	during	ADP
crl-14027	75	31	these	these	DET
crl-14027	75	32	periods	period	NOUN
crl-14027	75	33	.	.	PUNCT
crl-14027	76	1	another	another	DET
crl-14027	76	2	common	common	ADJ
crl-14027	76	3	staffing	staffing	NOUN
crl-14027	76	4	pattern	pattern	NOUN
crl-14027	76	5	is	be	AUX
crl-14027	76	6	to	to	PART
crl-14027	76	7	schedule	schedule	VERB
crl-14027	76	8	the	the	DET
crl-14027	76	9	nonprofessional	nonprofessional	ADJ
crl-14027	76	10	at	at	ADP
crl-14027	76	11	the	the	DET
crl-14027	76	12	desk	desk	NOUN
crl-14027	76	13	with	with	ADP
crl-14027	76	14	the	the	DET
crl-14027	76	15	professional	professional	ADJ
crl-14027	76	16	or	or	CCONJ
crl-14027	76	17	to	to	PART
crl-14027	76	18	have	have	VERB
crl-14027	76	19	the	the	DET
crl-14027	76	20	nonprofessional	nonprofessional	ADJ
crl-14027	76	21	on	on	ADP
crl-14027	76	22	call	call	NOUN
crl-14027	76	23	to	to	PART
crl-14027	76	24	assist	assist	VERB
crl-14027	76	25	the	the	DET
crl-14027	76	26	professional	professional	ADJ
crl-14027	76	27	at	at	ADP
crl-14027	76	28	busy	busy	ADJ
crl-14027	76	29	periods	period	NOUN
crl-14027	76	30	.	.	PUNCT
crl-14027	77	1	sixteen	sixteen	NUM
crl-14027	77	2	institutions	institution	NOUN
crl-14027	77	3	(	(	PUNCT
crl-14027	77	4	48.5	48.5	NUM
crl-14027	77	5	percent	percent	NOUN
crl-14027	77	6	)	)	PUNCT
crl-14027	77	7	use	use	VERB
crl-14027	77	8	this	this	DET
crl-14027	77	9	pattern	pattern	NOUN
crl-14027	77	10	;	;	PUNCT
crl-14027	77	11	ten	ten	NUM
crl-14027	77	12	of	of	ADP
crl-14027	77	13	the	the	DET
crl-14027	77	14	september	september	PROPN
crl-14027	77	15	1984	1984	NUM
crl-14027	77	16	sixteen	sixteen	NUM
crl-14027	77	17	also	also	ADV
crl-14027	77	18	use	use	VERB
crl-14027	77	19	nonprofessionals	nonprofessional	NOUN
crl-14027	77	20	alone	alone	ADV
crl-14027	77	21	without	without	ADP
crl-14027	77	22	backup	backup	NOUN
crl-14027	77	23	.	.	PUNCT
crl-14027	78	1	in	in	ADP
crl-14027	78	2	six	six	NUM
crl-14027	78	3	institutions	institution	NOUN
crl-14027	78	4	(	(	PUNCT
crl-14027	78	5	18	18	NUM
crl-14027	78	6	percent	percent	NOUN
crl-14027	78	7	)	)	PUNCT
crl-14027	78	8	,	,	PUNCT
crl-14027	78	9	nonprofessionals	nonprofessional	NOUN
crl-14027	78	10	are	be	AUX
crl-14027	78	11	scheduled	schedule	VERB
crl-14027	78	12	at	at	ADP
crl-14027	78	13	the	the	DET
crl-14027	78	14	desk	desk	NOUN
crl-14027	78	15	in	in	ADP
crl-14027	78	16	the	the	DET
crl-14027	78	17	same	same	ADJ
crl-14027	78	18	manner	manner	NOUN
crl-14027	78	19	as	as	SCONJ
crl-14027	78	20	professionals	professional	NOUN
crl-14027	78	21	,	,	PUNCT
crl-14027	78	22	rotating	rotate	VERB
crl-14027	78	23	day	day	NOUN
crl-14027	78	24	and	and	CCONJ
crl-14027	78	25	evening	evening	NOUN
crl-14027	78	26	,	,	PUNCT
crl-14027	78	27	weekday	weekday	NOUN
crl-14027	78	28	and	and	CCONJ
crl-14027	78	29	weekend	weekend	NOUN
crl-14027	78	30	,	,	PUNCT
crl-14027	78	31	and	and	CCONJ
crl-14027	78	32	peak	peak	NOUN
crl-14027	78	33	and	and	CCONJ
crl-14027	78	34	nonpeak	nonpeak	VERB
crl-14027	78	35	hours	hour	NOUN
crl-14027	78	36	.	.	PUNCT
crl-14027	79	1	since	since	SCONJ
crl-14027	79	2	there	there	PRON
crl-14027	79	3	are	be	VERB
crl-14027	79	4	many	many	ADJ
crl-14027	79	5	times	time	NOUN
crl-14027	79	6	when	when	SCONJ
crl-14027	79	7	nonprofessionals	nonprofessional	NOUN
crl-14027	79	8	work	work	VERB
crl-14027	79	9	without	without	ADP
crl-14027	79	10	professional	professional	ADJ
crl-14027	79	11	support	support	NOUN
crl-14027	79	12	,	,	PUNCT
crl-14027	79	13	determining	determine	VERB
crl-14027	79	14	what	what	PRON
crl-14027	79	15	a	a	DET
crl-14027	79	16	nonprofessional	nonprofessional	ADJ
crl-14027	79	17	does	do	VERB
crl-14027	79	18	when	when	SCONJ
crl-14027	79	19	he	he	PRON
crl-14027	79	20	or	or	CCONJ
crl-14027	79	21	she	she	PRON
crl-14027	79	22	can	can	AUX
crl-14027	79	23	not	not	PART
crl-14027	79	24	answer	answer	VERB
crl-14027	79	25	a	a	DET
crl-14027	79	26	question	question	NOUN
crl-14027	79	27	becomes	become	VERB
crl-14027	79	28	quite	quite	ADV
crl-14027	79	29	important	important	ADJ
crl-14027	79	30	.	.	PUNCT
crl-14027	80	1	for	for	ADP
crl-14027	80	2	the	the	DET
crl-14027	80	3	most	most	ADJ
crl-14027	80	4	part	part	NOUN
crl-14027	80	5	,	,	PUNCT
crl-14027	80	6	these	these	DET
crl-14027	80	7	situations	situation	NOUN
crl-14027	80	8	are	be	AUX
crl-14027	80	9	handled	handle	VERB
crl-14027	80	10	informally	informally	ADV
crl-14027	80	11	.	.	PUNCT
crl-14027	81	1	the	the	DET
crl-14027	81	2	two	two	NUM
crl-14027	81	3	most	most	ADV
crl-14027	81	4	frequent	frequent	ADJ
crl-14027	81	5	approaches	approach	NOUN
crl-14027	81	6	are	be	AUX
crl-14027	81	7	to	to	PART
crl-14027	81	8	ask	ask	VERB
crl-14027	81	9	the	the	DET
crl-14027	81	10	patron	patron	NOUN
crl-14027	81	11	to	to	PART
crl-14027	81	12	return	return	VERB
crl-14027	81	13	to	to	ADP
crl-14027	81	14	the	the	DET
crl-14027	81	15	desk	desk	NOUN
crl-14027	81	16	(	(	PUNCT
crl-14027	81	17	64	64	NUM
crl-14027	81	18	percent	percent	NOUN
crl-14027	81	19	)	)	PUNCT
crl-14027	81	20	or	or	CCONJ
crl-14027	81	21	to	to	PART
crl-14027	81	22	have	have	VERB
crl-14027	81	23	a	a	DET
crl-14027	81	24	librarian	librarian	ADJ
crl-14027	81	25	call	call	VERB
crl-14027	81	26	the	the	DET
crl-14027	81	27	patron	patron	NOUN
crl-14027	81	28	back	back	ADV
crl-14027	81	29	(	(	PUNCT
crl-14027	81	30	48.5	48.5	NUM
crl-14027	81	31	percent	percent	NOUN
crl-14027	81	32	)	)	PUNCT
crl-14027	81	33	.	.	PUNCT
crl-14027	82	1	many	many	ADJ
crl-14027	82	2	institutions	institution	NOUN
crl-14027	82	3	use	use	VERB
crl-14027	82	4	both	both	DET
crl-14027	82	5	practices	practice	NOUN
crl-14027	82	6	depending	depend	VERB
crl-14027	82	7	on	on	ADP
crl-14027	82	8	the	the	DET
crl-14027	82	9	urgency	urgency	NOUN
crl-14027	82	10	of	of	ADP
crl-14027	82	11	the	the	DET
crl-14027	82	12	patron	patron	NOUN
crl-14027	82	13	's	's	PART
crl-14027	82	14	request	request	NOUN
crl-14027	82	15	or	or	CCONJ
crl-14027	82	16	on	on	ADP
crl-14027	82	17	how	how	SCONJ
crl-14027	82	18	soon	soon	ADV
crl-14027	82	19	a	a	DET
crl-14027	82	20	librarian	librarian	NOUN
crl-14027	82	21	will	will	AUX
crl-14027	82	22	be	be	AUX
crl-14027	82	23	available	available	ADJ
crl-14027	82	24	for	for	ADP
crl-14027	82	25	consultation	consultation	NOUN
crl-14027	82	26	.	.	PUNCT
crl-14027	83	1	in	in	ADP
crl-14027	83	2	five	five	NUM
crl-14027	83	3	institutions	institution	NOUN
crl-14027	83	4	,	,	PUNCT
crl-14027	83	5	there	there	PRON
crl-14027	83	6	is	be	VERB
crl-14027	83	7	a	a	DET
crl-14027	83	8	log	log	NOUN
crl-14027	83	9	in	in	ADP
crl-14027	83	10	which	which	PRON
crl-14027	83	11	the	the	DET
crl-14027	83	12	question	question	NOUN
crl-14027	83	13	is	be	AUX
crl-14027	83	14	recorded	record	VERB
crl-14027	83	15	and	and	CCONJ
crl-14027	83	16	passed	pass	VERB
crl-14027	83	17	on	on	ADP
crl-14027	83	18	to	to	ADP
crl-14027	83	19	a	a	DET
crl-14027	83	20	professional	professional	ADJ
crl-14027	83	21	;	;	PUNCT
crl-14027	83	22	otherwise	otherwise	ADV
crl-14027	83	23	,	,	PUNCT
crl-14027	83	24	the	the	DET
crl-14027	83	25	information	information	NOUN
crl-14027	83	26	is	be	AUX
crl-14027	83	27	communicated	communicate	VERB
crl-14027	83	28	orally	orally	ADV
crl-14027	83	29	.	.	PUNCT
crl-14027	84	1	another	another	DET
crl-14027	84	2	common	common	ADJ
crl-14027	84	3	procedure	procedure	NOUN
crl-14027	84	4	is	be	AUX
crl-14027	84	5	to	to	PART
crl-14027	84	6	call	call	VERB
crl-14027	84	7	the	the	DET
crl-14027	84	8	librarian	librarian	NOUN
crl-14027	84	9	at	at	ADP
crl-14027	84	10	home	home	NOUN
crl-14027	84	11	for	for	ADP
crl-14027	84	12	suggestions	suggestion	NOUN
crl-14027	84	13	on	on	ADP
crl-14027	84	14	how	how	SCONJ
crl-14027	84	15	to	to	PART
crl-14027	84	16	answer	answer	VERB
crl-14027	84	17	the	the	DET
crl-14027	84	18	patron	patron	NOUN
crl-14027	84	19	's	's	PART
crl-14027	84	20	query	query	NOUN
crl-14027	84	21	.	.	PUNCT
crl-14027	85	1	this	this	DET
crl-14027	85	2	practice	practice	NOUN
crl-14027	85	3	occurs	occur	VERB
crl-14027	85	4	in	in	ADP
crl-14027	85	5	'	'	PUNCT
crl-14027	85	6	only	only	ADV
crl-14027	85	7	eight	eight	NUM
crl-14027	85	8	institutions	institution	NOUN
crl-14027	85	9	,	,	PUNCT
crl-14027	85	10	however	however	ADV
crl-14027	85	11	,	,	PUNCT
crl-14027	85	12	and	and	CCONJ
crl-14027	85	13	six	six	NUM
crl-14027	85	14	of	of	ADP
crl-14027	85	15	them	they	PRON
crl-14027	85	16	are	be	AUX
crl-14027	85	17	small	small	ADJ
crl-14027	85	18	schools	school	NOUN
crl-14027	85	19	(	(	PUNCT
crl-14027	85	20	enrollment	enrollment	NOUN
crl-14027	85	21	less	less	ADJ
crl-14027	85	22	than	than	ADP
crl-14027	85	23	ten	ten	NUM
crl-14027	85	24	thousand	thousand	NUM
crl-14027	85	25	)	)	PUNCT
crl-14027	85	26	.	.	PUNCT
crl-14027	86	1	only	only	ADV
crl-14027	86	2	one	one	NUM
crl-14027	86	3	institution	institution	NOUN
crl-14027	86	4	has	have	VERB
crl-14027	86	5	a	a	DET
crl-14027	86	6	procedure	procedure	NOUN
crl-14027	86	7	whereby	whereby	SCONJ
crl-14027	86	8	the	the	DET
crl-14027	86	9	patron	patron	NOUN
crl-14027	86	10	can	can	AUX
crl-14027	86	11	make	make	VERB
crl-14027	86	12	an	an	DET
crl-14027	86	13	appointment	appointment	NOUN
crl-14027	86	14	with	with	ADP
crl-14027	86	15	a	a	DET
crl-14027	86	16	librarian	librarian	NOUN
crl-14027	86	17	for	for	ADP
crl-14027	86	18	consultation	consultation	NOUN
crl-14027	86	19	and	and	CCONJ
crl-14027	86	20	assistance	assistance	NOUN
crl-14027	86	21	with	with	ADP
crl-14027	86	22	research	research	NOUN
crl-14027	86	23	problems	problem	NOUN
crl-14027	86	24	.	.	PUNCT
crl-14027	87	1	finally	finally	ADV
crl-14027	87	2	,	,	PUNCT
crl-14027	87	3	one	one	NUM
crl-14027	87	4	institution	institution	NOUN
crl-14027	87	5	in	in	ADP
crl-14027	87	6	the	the	DET
crl-14027	87	7	survey	survey	NOUN
crl-14027	87	8	has	have	VERB
crl-14027	87	9	a	a	DET
crl-14027	87	10	professional	professional	ADJ
crl-14027	87	11	available	available	ADJ
crl-14027	87	12	at	at	ADP
crl-14027	87	13	virtually	virtually	ADV
crl-14027	87	14	all	all	PRON
crl-14027	87	15	times	time	NOUN
crl-14027	87	16	the	the	DET
crl-14027	87	17	library	library	NOUN
crl-14027	87	18	is	be	AUX
crl-14027	87	19	open	open	ADJ
crl-14027	87	20	.	.	PUNCT
crl-14027	88	1	referral	referral	NOUN
crl-14027	88	2	and	and	CCONJ
crl-14027	88	3	training	training	NOUN
crl-14027	88	4	because	because	SCONJ
crl-14027	88	5	nonprofessionals	nonprofessional	NOUN
crl-14027	88	6	work	work	VERB
crl-14027	88	7	alone	alone	ADV
crl-14027	88	8	at	at	ADP
crl-14027	88	9	the	the	DET
crl-14027	88	10	desk	desk	NOUN
crl-14027	88	11	,	,	PUNCT
crl-14027	88	12	there	there	PRON
crl-14027	88	13	is	be	VERB
crl-14027	88	14	little	little	ADJ
crl-14027	88	15	attempt	attempt	NOUN
crl-14027	88	16	to	to	PART
crl-14027	88	17	formally	formally	ADV
crl-14027	88	18	define	define	VERB
crl-14027	88	19	the	the	DET
crl-14027	88	20	types	type	NOUN
crl-14027	88	21	of	of	ADP
crl-14027	88	22	questions	question	NOUN
crl-14027	88	23	they	they	PRON
crl-14027	88	24	should	should	AUX
crl-14027	88	25	or	or	CCONJ
crl-14027	88	26	should	should	AUX
crl-14027	88	27	not	not	PART
crl-14027	88	28	answer	answer	VERB
crl-14027	88	29	.	.	PUNCT
crl-14027	89	1	survey	survey	NOUN
crl-14027	89	2	participants	participant	NOUN
crl-14027	89	3	were	be	AUX
crl-14027	89	4	mailed	mail	VERB
crl-14027	89	5	a	a	DET
crl-14027	89	6	description	description	NOUN
crl-14027	89	7	of	of	ADP
crl-14027	89	8	four	four	NUM
crl-14027	89	9	categories	category	NOUN
crl-14027	89	10	of	of	ADP
crl-14027	89	11	questions	question	NOUN
crl-14027	89	12	(	(	PUNCT
crl-14027	89	13	directional~	directional~	PROPN
crl-14027	89	14	instructional	instructional	ADJ
crl-14027	89	15	,	,	PUNCT
crl-14027	89	16	reference	reference	NOUN
crl-14027	89	17	,	,	PUNCT
crl-14027	89	18	and	and	CCONJ
crl-14027	89	19	extended	extend	VERB
crl-14027	89	20	reference)7	reference)7	NOUN
crl-14027	89	21	and	and	CCONJ
crl-14027	89	22	were	be	AUX
crl-14027	89	23	asked	ask	VERB
crl-14027	89	24	to	to	PART
crl-14027	89	25	describe	describe	VERB
crl-14027	89	26	what	what	PRON
crl-14027	89	27	types	type	NOUN
crl-14027	89	28	of	of	ADP
crl-14027	89	29	questions	question	NOUN
crl-14027	89	30	nonprofessionals	nonprofessional	NOUN
crl-14027	89	31	answer	answer	VERB
crl-14027	89	32	.	.	PUNCT
crl-14027	90	1	at	at	ADP
crl-14027	90	2	twenty	twenty	NUM
crl-14027	90	3	-	-	PUNCT
crl-14027	90	4	one	one	NUM
crl-14027	90	5	of	of	ADP
crl-14027	90	6	the	the	DET
crl-14027	90	7	thirty	thirty	NUM
crl-14027	90	8	-	-	PUNCT
crl-14027	90	9	three	three	NUM
crl-14027	90	10	institutions	institution	NOUN
crl-14027	90	11	(	(	PUNCT
crl-14027	90	12	63	63	NUM
crl-14027	90	13	percent	percent	NOUN
crl-14027	90	14	)	)	PUNCT
crl-14027	90	15	,	,	PUNCT
crl-14027	90	16	nonprofessionals	nonprofessional	NOUN
crl-14027	90	17	answered	answer	VERB
crl-14027	90	18	questions	question	NOUN
crl-14027	90	19	in	in	ADP
crl-14027	90	20	all	all	DET
crl-14027	90	21	four	four	NUM
crl-14027	90	22	categories	category	NOUN
crl-14027	90	23	,	,	PUNCT
crl-14027	90	24	although	although	SCONJ
crl-14027	90	25	many	many	ADJ
crl-14027	90	26	pointed	point	VERB
crl-14027	90	27	out	out	ADP
crl-14027	90	28	that	that	SCONJ
crl-14027	90	29	extended	extended	ADJ
crl-14027	90	30	reference	reference	NOUN
crl-14027	90	31	questions	question	NOUN
crl-14027	90	32	are	be	AUX
crl-14027	90	33	frequently	frequently	ADV
crl-14027	90	34	referred	refer	VERB
crl-14027	90	35	if	if	SCONJ
crl-14027	90	36	a	a	DET
crl-14027	90	37	professional	professional	NOUN
crl-14027	90	38	is	be	AUX
crl-14027	90	39	available	available	ADJ
crl-14027	90	40	.	.	PUNCT
crl-14027	91	1	the	the	DET
crl-14027	91	2	most	most	ADV
crl-14027	91	3	notable	notable	ADJ
crl-14027	91	4	comment	comment	NOUN
crl-14027	91	5	that	that	SCONJ
crl-14027	91	6	several	several	ADJ
crl-14027	91	7	reference	reference	NOUN
crl-14027	91	8	managers	manager	NOUN
crl-14027	91	9	made	make	VERB
crl-14027	91	10	is	be	AUX
crl-14027	91	11	that	that	SCONJ
crl-14027	91	12	the	the	DET
crl-14027	91	13	nonprofessional	nonprofessional	PROPN
crl-14027	91	14	's	's	PART
crl-14027	91	15	skill	skill	NOUN
crl-14027	91	16	level	level	NOUN
crl-14027	91	17	and	and	CCONJ
crl-14027	91	18	experience	experience	NOUN
crl-14027	91	19	determine	determine	VERB
crl-14027	91	20	whether	whether	SCONJ
crl-14027	91	21	that	that	DET
crl-14027	91	22	person	person	NOUN
crl-14027	91	23	is	be	AUX
crl-14027	91	24	restricted	restrict	VERB
crl-14027	91	25	in	in	ADP
crl-14027	91	26	the	the	DET
crl-14027	91	27	types	type	NOUN
crl-14027	91	28	of	of	ADP
crl-14027	91	29	questions	question	NOUN
crl-14027	91	30	he	he	PRON
crl-14027	91	31	or	or	CCONJ
crl-14027	91	32	she	she	PRON
crl-14027	91	33	can	can	AUX
crl-14027	91	34	answer	answer	VERB
crl-14027	91	35	.	.	PUNCT
crl-14027	92	1	twelve	twelve	NUM
crl-14027	92	2	institutions	institution	NOUN
crl-14027	92	3	(	(	PUNCT
crl-14027	92	4	37	37	NUM
crl-14027	92	5	percent	percent	NOUN
crl-14027	92	6	)	)	PUNCT
crl-14027	92	7	responded	respond	VERB
crl-14027	92	8	that	that	SCONJ
crl-14027	92	9	they	they	PRON
crl-14027	92	10	limit	limit	VERB
crl-14027	92	11	nonprofessionals	nonprofessional	NOUN
crl-14027	92	12	to	to	ADP
crl-14027	92	13	answering	answer	VERB
crl-14027	92	14	directional	directional	ADJ
crl-14027	92	15	and	and	CCONJ
crl-14027	92	16	instructional	instructional	ADJ
crl-14027	92	17	questions	question	NOUN
crl-14027	92	18	.	.	PUNCT
crl-14027	93	1	most	most	ADJ
crl-14027	93	2	said	say	VERB
crl-14027	93	3	that	that	SCONJ
crl-14027	93	4	the	the	DET
crl-14027	93	5	distinctions	distinction	NOUN
crl-14027	93	6	work	work	VERB
crl-14027	93	7	fairly	fairly	ADV
crl-14027	93	8	well	well	ADV
crl-14027	93	9	in	in	ADP
crl-14027	93	10	practice	practice	NOUN
crl-14027	93	11	,	,	PUNCT
crl-14027	93	12	although	although	SCONJ
crl-14027	93	13	they	they	PRON
crl-14027	93	14	are	be	AUX
crl-14027	93	15	difficult	difficult	ADJ
crl-14027	93	16	to	to	PART
crl-14027	93	17	monitor	monitor	VERB
crl-14027	93	18	and	and	CCONJ
crl-14027	93	19	enforce	enforce	VERB
crl-14027	93	20	.	.	PUNCT
crl-14027	94	1	comments	comment	NOUN
crl-14027	94	2	ranged	range	VERB
crl-14027	94	3	from	from	ADP
crl-14027	94	4	a	a	DET
crl-14027	94	5	feeling	feeling	NOUN
crl-14027	94	6	that	that	SCONJ
crl-14027	94	7	nonprofessionals	nonprofessional	NOUN
crl-14027	94	8	lack	lack	VERB
crl-14027	94	9	the	the	DET
crl-14027	94	10	confidence	confidence	NOUN
crl-14027	94	11	to	to	PART
crl-14027	94	12	tackle	tackle	VERB
crl-14027	94	13	extended	extended	ADJ
crl-14027	94	14	reference	reference	NOUN
crl-14027	94	15	questions	question	NOUN
crl-14027	94	16	to	to	ADP
crl-14027	94	17	a	a	DET
crl-14027	94	18	sense	sense	NOUN
crl-14027	94	19	that	that	SCONJ
crl-14027	94	20	nonprofessionals	nonprofessional	NOUN
crl-14027	94	21	are	be	AUX
crl-14027	94	22	frequently	frequently	ADV
crl-14027	94	23	overzealous	overzealous	ADJ
crl-14027	94	24	and	and	CCONJ
crl-14027	94	25	should	should	AUX
crl-14027	94	26	refer	refer	VERB
crl-14027	94	27	more	more	ADV
crl-14027	94	28	than	than	SCONJ
crl-14027	94	29	they	they	PRON
crl-14027	94	30	do	do	VERB
crl-14027	94	31	.	.	PUNCT
crl-14027	95	1	only	only	ADV
crl-14027	95	2	one	one	NUM
crl-14027	95	3	institution	institution	NOUN
crl-14027	95	4	had	have	VERB
crl-14027	95	5	a	a	DET
crl-14027	95	6	fairly	fairly	ADV
crl-14027	95	7	structured	structured	ADJ
crl-14027	95	8	means	mean	NOUN
crl-14027	95	9	of	of	ADP
crl-14027	95	10	maintaining	maintain	VERB
crl-14027	95	11	distinctions	distinction	NOUN
crl-14027	95	12	with	with	ADP
crl-14027	95	13	student	student	NOUN
crl-14027	95	14	workers	worker	NOUN
crl-14027	95	15	.	.	PUNCT
crl-14027	96	1	limited	limit	VERB
crl-14027	96	2	to	to	ADP
crl-14027	96	3	answering	answer	VERB
crl-14027	96	4	only	only	ADJ
crl-14027	96	5	directional	directional	ADJ
crl-14027	96	6	questions	question	NOUN
crl-14027	96	7	,	,	PUNCT
crl-14027	96	8	students	student	NOUN
crl-14027	96	9	keep	keep	VERB
crl-14027	96	10	log	log	NOUN
crl-14027	96	11	sheets	sheet	NOUN
crl-14027	96	12	of	of	ADP
crl-14027	96	13	all	all	DET
crl-14027	96	14	questions	question	NOUN
crl-14027	96	15	referred	refer	VERB
crl-14027	96	16	,	,	PUNCT
crl-14027	96	17	and	and	CCONJ
crl-14027	96	18	there	there	PRON
crl-14027	96	19	are	be	VERB
crl-14027	96	20	frequent	frequent	ADJ
crl-14027	96	21	staff	staff	NOUN
crl-14027	96	22	discussions	discussion	NOUN
crl-14027	96	23	regarding	regard	VERB
crl-14027	96	24	when	when	SCONJ
crl-14027	96	25	referrals	referral	NOUN
crl-14027	96	26	should	should	AUX
crl-14027	96	27	be	be	AUX
crl-14027	96	28	made	make	VERB
crl-14027	96	29	.	.	PUNCT
crl-14027	97	1	the	the	DET
crl-14027	97	2	more	more	ADV
crl-14027	97	3	typical	typical	ADJ
crl-14027	97	4	approach	approach	NOUN
crl-14027	97	5	,	,	PUNCT
crl-14027	97	6	however	however	ADV
crl-14027	97	7	,	,	PUNCT
crl-14027	97	8	is	be	AUX
crl-14027	97	9	an	an	DET
crl-14027	97	10	informal	informal	ADJ
crl-14027	97	11	one	one	NUM
crl-14027	97	12	of	of	ADP
crl-14027	97	13	trying	try	VERB
crl-14027	97	14	to	to	PART
crl-14027	97	15	give	give	VERB
crl-14027	97	16	nonprofessionals	nonprofessional	NOUN
crl-14027	97	17	a	a	DET
crl-14027	97	18	sense	sense	NOUN
crl-14027	97	19	of	of	ADP
crl-14027	97	20	when	when	SCONJ
crl-14027	97	21	a	a	DET
crl-14027	97	22	question	question	NOUN
crl-14027	97	23	is	be	AUX
crl-14027	97	24	"	"	PUNCT
crl-14027	97	25	beyond	beyond	ADP
crl-14027	97	26	"	"	PUNCT
crl-14027	97	27	them	they	PRON
crl-14027	97	28	.	.	PUNCT
crl-14027	98	1	to	to	PART
crl-14027	98	2	pursue	pursue	VERB
crl-14027	98	3	this	this	DET
crl-14027	98	4	question	question	NOUN
crl-14027	98	5	further	far	ADV
crl-14027	98	6	,	,	PUNCT
crl-14027	98	7	respondents	respondent	NOUN
crl-14027	98	8	were	be	AUX
crl-14027	98	9	asked	ask	VERB
crl-14027	98	10	if	if	SCONJ
crl-14027	98	11	there	there	PRON
crl-14027	98	12	are	be	VERB
crl-14027	98	13	any	any	DET
crl-14027	98	14	established	establish	VERB
crl-14027	98	15	procedures	procedure	NOUN
crl-14027	98	16	or	or	CCONJ
crl-14027	98	17	guidelines	guideline	NOUN
crl-14027	98	18	for	for	ADP
crl-14027	98	19	screening	screen	VERB
crl-14027	98	20	questions	question	NOUN
crl-14027	98	21	or	or	CCONJ
crl-14027	98	22	referring	refer	VERB
crl-14027	98	23	patrons	patron	NOUN
crl-14027	98	24	from	from	ADP
crl-14027	98	25	a	a	DET
crl-14027	98	26	nonprofessional	nonprofessional	ADJ
crl-14027	98	27	to	to	ADP
crl-14027	98	28	a	a	DET
crl-14027	98	29	librarian	librarian	NOUN
crl-14027	98	30	or	or	CCONJ
crl-14027	98	31	vice	vice	NOUN
crl-14027	98	32	versa	versa	ADJ
crl-14027	98	33	.	.	PUNCT
crl-14027	99	1	some	some	DET
crl-14027	99	2	respondents	respondent	NOUN
crl-14027	99	3	seemed	seem	VERB
crl-14027	99	4	not	not	PART
crl-14027	99	5	to	to	PART
crl-14027	99	6	understand	understand	VERB
crl-14027	99	7	the	the	DET
crl-14027	99	8	question	question	NOUN
crl-14027	99	9	fully	fully	ADV
crl-14027	99	10	and	and	CCONJ
crl-14027	99	11	reiterated	reiterate	VERB
crl-14027	99	12	their	their	PRON
crl-14027	99	13	procedures	procedure	NOUN
crl-14027	99	14	for	for	ADP
crl-14027	99	15	contacting	contact	VERB
crl-14027	99	16	the	the	DET
crl-14027	99	17	patron	patron	NOUN
crl-14027	99	18	if	if	SCONJ
crl-14027	99	19	the	the	DET
crl-14027	99	20	professional	professional	NOUN
crl-14027	99	21	is	be	AUX
crl-14027	99	22	unavailable	unavailable	ADJ
crl-14027	99	23	.	.	PUNCT
crl-14027	100	1	after	after	ADP
crl-14027	100	2	clarification	clarification	NOUN
crl-14027	100	3	,	,	PUNCT
crl-14027	100	4	no	no	DET
crl-14027	100	5	respondents	respondent	NOUN
crl-14027	100	6	indicated	indicate	VERB
crl-14027	100	7	that	that	SCONJ
crl-14027	100	8	a	a	DET
crl-14027	100	9	formal	formal	ADJ
crl-14027	100	10	system	system	NOUN
crl-14027	100	11	or	or	CCONJ
crl-14027	100	12	''	''	PUNCT
crl-14027	100	13	team	team	NOUN
crl-14027	100	14	''	''	PUNCT
crl-14027	100	15	approach	approach	NOUN
crl-14027	100	16	exists	exist	VERB
crl-14027	100	17	between	between	ADP
crl-14027	100	18	the	the	DET
crl-14027	100	19	professional	professional	ADJ
crl-14027	100	20	and	and	CCONJ
crl-14027	100	21	the	the	DET
crl-14027	100	22	nonprofessional	nonprofessional	ADJ
crl-14027	100	23	.	.	PUNCT
crl-14027	101	1	one	one	NUM
crl-14027	101	2	example	example	NOUN
crl-14027	101	3	of	of	ADP
crl-14027	101	4	such	such	DET
crl-14027	101	5	an	an	DET
crl-14027	101	6	approach	approach	NOUN
crl-14027	101	7	would	would	AUX
crl-14027	101	8	be	be	AUX
crl-14027	101	9	to	to	PART
crl-14027	101	10	have	have	VERB
crl-14027	101	11	a	a	DET
crl-14027	101	12	librarian	librarian	ADJ
crl-14027	101	13	greet	greet	NOUN
crl-14027	101	14	all	all	DET
crl-14027	101	15	patrons	patron	NOUN
crl-14027	101	16	and	and	CCONJ
crl-14027	101	17	refer	refer	VERB
crl-14027	101	18	simple	simple	ADJ
crl-14027	101	19	reference	reference	NOUN
crl-14027	101	20	or	or	CCONJ
crl-14027	101	21	instructional	instructional	ADJ
crl-14027	101	22	questions	question	NOUN
crl-14027	101	23	to	to	ADP
crl-14027	101	24	a	a	DET
crl-14027	101	25	nonprofessional	nonprofessional	ADJ
crl-14027	101	26	.	.	PUNCT
crl-14027	102	1	or	or	CCONJ
crl-14027	102	2	,	,	PUNCT
crl-14027	102	3	all	all	DET
crl-14027	102	4	questions	question	NOUN
crl-14027	102	5	could	could	AUX
crl-14027	102	6	be	be	AUX
crl-14027	102	7	screened	screen	VERB
crl-14027	102	8	by	by	ADP
crl-14027	102	9	a	a	DET
crl-14027	102	10	nonprofessional	nonprofessional	ADJ
crl-14027	102	11	and	and	CCONJ
crl-14027	102	12	those	those	PRON
crl-14027	102	13	beyond	beyond	ADP
crl-14027	102	14	a	a	DET
crl-14027	102	15	directional	directional	ADJ
crl-14027	102	16	or	or	CCONJ
crl-14027	102	17	instructional	instructional	ADJ
crl-14027	102	18	nature	nature	NOUN
crl-14027	102	19	would	would	AUX
crl-14027	102	20	be	be	AUX
crl-14027	102	21	referred	refer	VERB
crl-14027	102	22	to	to	ADP
crl-14027	102	23	a	a	DET
crl-14027	102	24	librarian	librarian	NOUN
crl-14027	102	25	.	.	PUNCT
crl-14027	103	1	some	some	DET
crl-14027	103	2	libraries	library	NOUN
crl-14027	103	3	develop	develop	VERB
crl-14027	103	4	a	a	DET
crl-14027	103	5	referral	referral	ADJ
crl-14027	103	6	pattern	pattern	NOUN
crl-14027	103	7	similar	similar	ADJ
crl-14027	103	8	to	to	ADP
crl-14027	103	9	this	this	PRON
crl-14027	103	10	by	by	ADP
crl-14027	103	11	establishing	establish	VERB
crl-14027	103	12	separate	separate	ADJ
crl-14027	103	13	''	''	PUNCT
crl-14027	103	14	information	information	NOUN
crl-14027	103	15	''	''	PUNCT
crl-14027	103	16	desks	desk	NOUN
crl-14027	103	17	to	to	PART
crl-14027	103	18	handle	handle	VERB
crl-14027	103	19	directional	directional	ADJ
crl-14027	103	20	and	and	CCONJ
crl-14027	103	21	other	other	ADJ
crl-14027	103	22	simple	simple	ADJ
crl-14027	103	23	questions	question	NOUN
crl-14027	103	24	in	in	ADP
crl-14027	103	25	addition	addition	NOUN
crl-14027	103	26	to	to	ADP
crl-14027	103	27	a	a	DET
crl-14027	103	28	research	research	NOUN
crl-14027	103	29	notes	note	NOUN
crl-14027	103	30	389	389	NUM
crl-14027	103	31	"	"	PUNCT
crl-14027	103	32	full	full	ADJ
crl-14027	103	33	service	service	NOUN
crl-14027	103	34	"	"	PUNCT
crl-14027	103	35	reference	reference	NOUN
crl-14027	103	36	desk	desk	NOUN
crl-14027	103	37	.	.	PUNCT
crl-14027	104	1	results	result	NOUN
crl-14027	104	2	indicate	indicate	VERB
crl-14027	104	3	that	that	SCONJ
crl-14027	104	4	it	it	PRON
crl-14027	104	5	is	be	AUX
crl-14027	104	6	almost	almost	ADV
crl-14027	104	7	always	always	ADV
crl-14027	104	8	the	the	DET
crl-14027	104	9	nonprofessional	nonprofessional	ADJ
crl-14027	104	10	who	who	PRON
crl-14027	104	11	must	must	AUX
crl-14027	104	12	judge	judge	VERB
crl-14027	104	13	when	when	SCONJ
crl-14027	104	14	a	a	DET
crl-14027	104	15	question	question	NOUN
crl-14027	104	16	is	be	AUX
crl-14027	104	17	beyond	beyond	ADP
crl-14027	104	18	his	his	PRON
crl-14027	104	19	or	or	CCONJ
crl-14027	104	20	her	her	PRON
crl-14027	104	21	capabilities	capability	NOUN
crl-14027	104	22	and	and	CCONJ
crl-14027	104	23	that	that	SCONJ
crl-14027	104	24	the	the	DET
crl-14027	104	25	nonprofessional	nonprofessional	ADJ
crl-14027	104	26	must	must	AUX
crl-14027	104	27	make	make	VERB
crl-14027	104	28	this	this	DET
crl-14027	104	29	decision	decision	NOUN
crl-14027	104	30	in	in	ADP
crl-14027	104	31	the	the	DET
crl-14027	104	32	absence	absence	NOUN
crl-14027	104	33	of	of	ADP
crl-14027	104	34	detailed	detailed	ADJ
crl-14027	104	35	guidelines	guideline	NOUN
crl-14027	104	36	and	and	CCONJ
crl-14027	104	37	without	without	ADP
crl-14027	104	38	a	a	DET
crl-14027	104	39	chance	chance	NOUN
crl-14027	104	40	to	to	PART
crl-14027	104	41	consult	consult	VERB
crl-14027	104	42	a	a	DET
crl-14027	104	43	professional	professional	ADJ
crl-14027	104	44	.	.	PUNCT
crl-14027	105	1	one	one	NUM
crl-14027	105	2	respondent	respondent	NOUN
crl-14027	105	3	did	do	AUX
crl-14027	105	4	indicate	indicate	VERB
crl-14027	105	5	that	that	SCONJ
crl-14027	105	6	at	at	ADP
crl-14027	105	7	busy	busy	ADJ
crl-14027	105	8	times	time	NOUN
crl-14027	105	9	librarians	librarian	NOUN
crl-14027	105	10	will	will	AUX
crl-14027	105	11	refer	refer	VERB
crl-14027	105	12	simple	simple	ADJ
crl-14027	105	13	instructional	instructional	ADJ
crl-14027	105	14	questions	question	NOUN
crl-14027	105	15	to	to	ADP
crl-14027	105	16	a	a	DET
crl-14027	105	17	nonprofessional	nonprofessional	ADJ
crl-14027	105	18	,	,	PUNCT
crl-14027	105	19	and	and	CCONJ
crl-14027	105	20	two	two	NUM
crl-14027	105	21	respondents	respondent	NOUN
crl-14027	105	22	commented	comment	VERB
crl-14027	105	23	that	that	SCONJ
crl-14027	105	24	they	they	PRON
crl-14027	105	25	hope	hope	VERB
crl-14027	105	26	to	to	PART
crl-14027	105	27	develop	develop	VERB
crl-14027	105	28	a	a	DET
crl-14027	105	29	closer	close	ADJ
crl-14027	105	30	and	and	CCONJ
crl-14027	105	31	more	more	ADV
crl-14027	105	32	precise	precise	ADJ
crl-14027	105	33	working	working	NOUN
crl-14027	105	34	relationship	relationship	NOUN
crl-14027	105	35	between	between	ADP
crl-14027	105	36	nonprofessionals	nonprofessional	NOUN
crl-14027	105	37	and	and	CCONJ
crl-14027	105	38	librarians	librarian	NOUN
crl-14027	105	39	.	.	PUNCT
crl-14027	106	1	in	in	ADP
crl-14027	106	2	light	light	NOUN
crl-14027	106	3	of	of	ADP
crl-14027	106	4	the	the	DET
crl-14027	106	5	judgments	judgment	NOUN
crl-14027	106	6	nonprofessionals	nonprofessional	NOUN
crl-14027	106	7	must	must	AUX
crl-14027	106	8	make	make	VERB
crl-14027	106	9	in	in	ADP
crl-14027	106	10	deciding	decide	VERB
crl-14027	106	11	when	when	SCONJ
crl-14027	106	12	torefer	torefer	VERB
crl-14027	106	13	a	a	DET
crl-14027	106	14	patron	patron	NOUN
crl-14027	106	15	to	to	ADP
crl-14027	106	16	a	a	DET
crl-14027	106	17	librarian	librarian	ADJ
crl-14027	106	18	,	,	PUNCT
crl-14027	106	19	training	training	NOUN
crl-14027	106	20	is	be	AUX
crl-14027	106	21	an	an	DET
crl-14027	106	22	important	important	ADJ
crl-14027	106	23	factor	factor	NOUN
crl-14027	106	24	;	;	PUNCT
crl-14027	106	25	however	however	ADV
crl-14027	106	26	,	,	PUNCT
crl-14027	106	27	few	few	ADJ
crl-14027	106	28	institutions	institution	NOUN
crl-14027	106	29	reported	report	VERB
crl-14027	106	30	having	have	VERB
crl-14027	106	31	a	a	DET
crl-14027	106	32	systematic	systematic	ADJ
crl-14027	106	33	training	training	NOUN
crl-14027	106	34	program	program	NOUN
crl-14027	106	35	to	to	PART
crl-14027	106	36	prepare	prepare	VERB
crl-14027	106	37	nonprofessionals	nonprofessional	NOUN
crl-14027	106	38	for	for	ADP
crl-14027	106	39	answering	answer	VERB
crl-14027	106	40	and	and	CCONJ
crl-14027	106	41	referring	refer	VERB
crl-14027	106	42	questions	question	NOUN
crl-14027	106	43	.	.	PUNCT
crl-14027	107	1	only	only	ADV
crl-14027	107	2	two	two	NUM
crl-14027	107	3	institutions	institution	NOUN
crl-14027	107	4	described	describe	VERB
crl-14027	107	5	what	what	PRON
crl-14027	107	6	they	they	PRON
crl-14027	107	7	considered	consider	VERB
crl-14027	107	8	to	to	PART
crl-14027	107	9	be	be	AUX
crl-14027	107	10	formalized	formalize	VERB
crl-14027	107	11	training	training	NOUN
crl-14027	107	12	programs	program	NOUN
crl-14027	107	13	,	,	PUNCT
crl-14027	107	14	which	which	PRON
crl-14027	107	15	include	include	VERB
crl-14027	107	16	selected	select	VERB
crl-14027	107	17	readings	reading	NOUN
crl-14027	107	18	,	,	PUNCT
crl-14027	107	19	quizzes	quiz	NOUN
crl-14027	107	20	,	,	PUNCT
crl-14027	107	21	exercises	exercise	NOUN
crl-14027	107	22	,	,	PUNCT
crl-14027	107	23	and	and	CCONJ
crl-14027	107	24	departmental	departmental	ADJ
crl-14027	107	25	seminars	seminar	NOUN
crl-14027	107	26	on	on	ADP
crl-14027	107	27	specific	specific	ADJ
crl-14027	107	28	reference	reference	NOUN
crl-14027	107	29	sources	source	NOUN
crl-14027	107	30	.	.	PUNCT
crl-14027	108	1	two	two	NUM
crl-14027	108	2	institutions	institution	NOUN
crl-14027	108	3	recommend	recommend	VERB
crl-14027	108	4	but	but	CCONJ
crl-14027	108	5	do	do	AUX
crl-14027	108	6	notrequire	notrequire	VERB
crl-14027	108	7	formal	formal	ADJ
crl-14027	108	8	coursework	coursework	NOUN
crl-14027	108	9	in	in	ADP
crl-14027	108	10	library	library	NOUN
crl-14027	108	11	science	science	NOUN
crl-14027	108	12	.	.	PUNCT
crl-14027	109	1	thirty	thirty	NUM
crl-14027	109	2	-	-	PUNCT
crl-14027	109	3	seven	seven	NUM
crl-14027	109	4	percent	percent	NOUN
crl-14027	109	5	provide	provide	VERB
crl-14027	109	6	orientation	orientation	NOUN
crl-14027	109	7	for	for	ADP
crl-14027	109	8	nonprofessional	nonprofessional	ADJ
crl-14027	109	9	staff	staff	NOUN
crl-14027	109	10	in	in	ADP
crl-14027	109	11	the	the	DET
crl-14027	109	12	form	form	NOUN
crl-14027	109	13	of	of	ADP
crl-14027	109	14	tours	tour	NOUN
crl-14027	109	15	,	,	PUNCT
crl-14027	109	16	procedure	procedure	NOUN
crl-14027	109	17	manuals	manual	NOUN
crl-14027	109	18	,	,	PUNCT
crl-14027	109	19	or	or	CCONJ
crl-14027	109	20	training	training	NOUN
crl-14027	109	21	sessions	session	NOUN
crl-14027	109	22	on	on	ADP
crl-14027	109	23	departmental	departmental	ADJ
crl-14027	109	24	or	or	CCONJ
crl-14027	109	25	library	library	NOUN
crl-14027	109	26	opera	opera	NOUN
crl-14027	109	27	.	.	PUNCT
crl-14027	110	1	tions	tion	NOUN
crl-14027	110	2	.	.	PUNCT
crl-14027	111	1	these	these	DET
crl-14027	111	2	orientations	orientation	NOUN
crl-14027	111	3	do	do	AUX
crl-14027	111	4	not	not	PART
crl-14027	111	5	,	,	PUNCT
crl-14027	111	6	however	however	ADV
crl-14027	111	7	,	,	PUNCT
crl-14027	111	8	include	include	VERB
crl-14027	111	9	training	training	NOUN
crl-14027	111	10	in	in	ADP
crl-14027	111	11	specific	specific	ADJ
crl-14027	111	12	reference	reference	NOUN
crl-14027	111	13	sources	source	NOUN
crl-14027	111	14	.	.	PUNCT
crl-14027	112	1	seventy	seventy	NUM
crl-14027	112	2	-	-	PUNCT
crl-14027	112	3	three	three	NUM
crl-14027	112	4	percent	percent	NOUN
crl-14027	112	5	of	of	ADP
crl-14027	112	6	the	the	DET
crl-14027	112	7	institutions	institution	NOUN
crl-14027	112	8	(	(	PUNCT
crl-14027	112	9	including	include	VERB
crl-14027	112	10	many	many	ADJ
crl-14027	112	11	of	of	ADP
crl-14027	112	12	the	the	DET
crl-14027	112	13	institutions	institution	NOUN
crl-14027	112	14	providing	provide	VERB
crl-14027	112	15	procedural	procedural	ADJ
crl-14027	112	16	orientations	orientation	NOUN
crl-14027	112	17	)	)	PUNCT
crl-14027	112	18	responded	respond	VERB
crl-14027	112	19	that	that	SCONJ
crl-14027	112	20	nonprofessionals	nonprofessional	NOUN
crl-14027	112	21	learn	learn	VERB
crl-14027	112	22	reference	reference	NOUN
crl-14027	112	23	sources	source	NOUN
crl-14027	112	24	"	"	PUNCT
crl-14027	112	25	on	on	ADP
crl-14027	112	26	the	the	DET
crl-14027	112	27	job	job	NOUN
crl-14027	112	28	"	"	PUNCT
crl-14027	112	29	or	or	CCONJ
crl-14027	112	30	by	by	ADP
crl-14027	112	31	a	a	DET
crl-14027	112	32	brief	brief	ADJ
crl-14027	112	33	period	period	NOUN
crl-14027	112	34	of	of	ADP
crl-14027	112	35	observation	observation	NOUN
crl-14027	112	36	at	at	ADP
crl-14027	112	37	the	the	DET
crl-14027	112	38	desk	desk	NOUN
crl-14027	112	39	.	.	PUNCT
crl-14027	113	1	trends	trend	NOUN
crl-14027	113	2	for	for	ADP
crl-14027	113	3	desk	desk	NOUN
crl-14027	113	4	staffing	staffing	NOUN
crl-14027	113	5	when	when	SCONJ
crl-14027	113	6	asked	ask	VERB
crl-14027	113	7	if	if	SCONJ
crl-14027	113	8	their	their	PRON
crl-14027	113	9	use	use	NOUN
crl-14027	113	10	of	of	ADP
crl-14027	113	11	--	--	PUNCT
crl-14027	113	12	nonprofessionals	nonprofessional	NOUN
crl-14027	113	13	represe	represe	VERB
crl-14027	113	14	~	~	VERB
crl-14027	113	15	ts	ts	ADP
crl-14027	113	16	a	a	DET
crl-14027	113	17	change	change	NOUN
crl-14027	113	18	from	from	ADP
crl-14027	113	19	·	·	PUNCT
crl-14027	113	20	five	five	NUM
crl-14027	113	21	years	year	NOUN
crl-14027	113	22	ago	ago	ADV
crl-14027	113	23	,	,	PUNCT
crl-14027	113	24	seventeen	seventeen	NUM
crl-14027	113	25	managers	manager	NOUN
crl-14027	113	26	(	(	PUNCT
crl-14027	113	27	51	51	NUM
crl-14027	113	28	percent	percent	NOUN
crl-14027	113	29	)	)	PUNCT
crl-14027	113	30	responded	respond	VERB
crl-14027	113	31	that	that	DET
crl-14027	113	32	t	t	X
crl-14027	113	33	~	~	PUNCT
crl-14027	113	34	ey	ey	PRON
crl-14027	113	35	are	be	AUX
crl-14027	113	36	using	use	VERB
crl-14027	113	37	nonprofessionals	nonprofessional	NOUN
crl-14027	113	38	more	more	ADV
crl-14027	113	39	than	than	SCONJ
crl-14027	113	40	they	they	PRON
crl-14027	113	41	once	once	ADV
crl-14027	113	42	did	do	VERB
crl-14027	113	43	.	.	PUNCT
crl-14027	114	1	reasons	reason	NOUN
crl-14027	114	2	for	for	ADP
crl-14027	114	3	this	this	DET
crl-14027	114	4	change	change	NOUN
crl-14027	114	5	include	include	VERB
crl-14027	114	6	expanded	expand	VERB
crl-14027	114	7	services	service	NOUN
crl-14027	114	8	coupled	couple	VERB
crl-14027	114	9	with	with	ADP
crl-14027	114	10	a	a	DET
crl-14027	114	11	tighter	tight	ADJ
crl-14027	114	12	economic	economic	ADJ
crl-14027	114	13	situation	situation	NOUN
crl-14027	114	14	andlhe	andlhe	NOUN
crl-14027	114	15	need	need	VERB
crl-14027	114	16	to	to	PART
crl-14027	114	17	free	free	VERB
crl-14027	114	18	professionals	professional	NOUN
crl-14027	114	19	to	to	PART
crl-14027	114	20	provide	provide	VERB
crl-14027	114	21	bibliographic	bibliographic	ADJ
crl-14027	114	22	instruction	instruction	NOUN
crl-14027	114	23	and	and	CCONJ
crl-14027	114	24	computerized	computerized	ADJ
crl-14027	114	25	literature	literature	NOUN
crl-14027	114	26	searching	search	VERB
crl-14027	114	27	.	.	PUNCT
crl-14027	115	1	390	390	NUM
crl-14027	115	2	college	college	PROPN
crl-14027	115	3	&	&	CCONJ
crl-14027	115	4	research	research	PROPN
crl-14027	115	5	libraries	library	NOUN
crl-14027	115	6	also	also	ADV
crl-14027	115	7	,	,	PUNCT
crl-14027	115	8	some	some	DET
crl-14027	115	9	managers	manager	NOUN
crl-14027	115	10	commented	comment	VERB
crl-14027	115	11	that	that	SCONJ
crl-14027	115	12	the	the	DET
crl-14027	115	13	nature	nature	NOUN
crl-14027	115	14	of	of	ADP
crl-14027	115	15	reference	reference	NOUN
crl-14027	115	16	desk	desk	NOUN
crl-14027	115	17	use	use	NOUN
crl-14027	115	18	does	do	AUX
crl-14027	115	19	not	not	PART
crl-14027	115	20	always	always	ADV
crl-14027	115	21	require	require	VERB
crl-14027	115	22	the	the	DET
crl-14027	115	23	presence	presence	NOUN
crl-14027	115	24	of	of	ADP
crl-14027	115	25	a	a	DET
crl-14027	115	26	professional	professional	ADJ
crl-14027	115	27	and	and	CCONJ
crl-14027	115	28	that	that	SCONJ
crl-14027	115	29	desk	desk	NOUN
crl-14027	115	30	duty	duty	NOUN
crl-14027	115	31	is	be	AUX
crl-14027	115	32	not	not	PART
crl-14027	115	33	the	the	DET
crl-14027	115	34	most	most	ADV
crl-14027	115	35	efficient	efficient	ADJ
crl-14027	115	36	use	use	NOUN
crl-14027	115	37	of	of	ADP
crl-14027	115	38	a	a	DET
crl-14027	115	39	professional	professional	ADJ
crl-14027	115	40	's	's	PART
crl-14027	115	41	time	time	NOUN
crl-14027	115	42	.	.	PUNCT
crl-14027	116	1	thirteen	thirteen	NUM
crl-14027	116	2	institutions	institution	NOUN
crl-14027	116	3	(	(	PUNCT
crl-14027	116	4	39	39	NUM
crl-14027	116	5	percent	percent	NOUN
crl-14027	116	6	)	)	PUNCT
crl-14027	116	7	responded	respond	VERB
crl-14027	116	8	that	that	SCONJ
crl-14027	116	9	their	their	PRON
crl-14027	116	10	desk	desk	NOUN
crl-14027	116	11	staffing	staffing	NOUN
crl-14027	116	12	pattern	pattern	NOUN
crl-14027	116	13	had	have	AUX
crl-14027	116	14	remained	remain	VERB
crl-14027	116	15	essentially	essentially	ADV
crl-14027	116	16	the	the	DET
crl-14027	116	17	same	same	ADJ
crl-14027	116	18	.	.	PUNCT
crl-14027	117	1	in	in	ADP
crl-14027	117	2	only	only	ADV
crl-14027	117	3	three	three	NUM
crl-14027	117	4	institutions	institution	NOUN
crl-14027	117	5	had	have	VERB
crl-14027	117	6	the	the	DET
crl-14027	117	7	use	use	NOUN
crl-14027	117	8	of	of	ADP
crl-14027	117	9	nonprofessionals	nonprofessional	NOUN
crl-14027	117	10	decreased	decrease	VERB
crl-14027	117	11	.	.	PUNCT
crl-14027	118	1	it	it	PRON
crl-14027	118	2	is	be	AUX
crl-14027	118	3	interesting	interesting	ADJ
crl-14027	118	4	to	to	PART
crl-14027	118	5	note	note	VERB
crl-14027	118	6	that	that	SCONJ
crl-14027	118	7	when	when	SCONJ
crl-14027	118	8	asked	ask	VERB
crl-14027	118	9	what	what	PRON
crl-14027	118	10	their	their	PRON
crl-14027	118	11	staffing	staffing	NOUN
crl-14027	118	12	pattern	pattern	NOUN
crl-14027	118	13	might	might	AUX
crl-14027	118	14	be	be	AUX
crl-14027	118	15	,	,	PUNCT
crl-14027	118	16	seventeen	seventeen	NUM
crl-14027	118	17	managers	manager	NOUN
crl-14027	118	18	(	(	PUNCT
crl-14027	118	19	51	51	NUM
crl-14027	118	20	percent	percent	NOUN
crl-14027	118	21	)	)	PUNCT
crl-14027	118	22	responded	respond	VERB
crl-14027	118	23	that	that	SCONJ
crl-14027	118	24	they	they	PRON
crl-14027	118	25	would	would	AUX
crl-14027	118	26	prefer	prefer	VERB
crl-14027	118	27	more	more	ADJ
crl-14027	118	28	professionals	professional	NOUN
crl-14027	118	29	to	to	PART
crl-14027	118	30	staff	staff	VERB
crl-14027	118	31	the	the	DET
crl-14027	118	32	reference	reference	NOUN
crl-14027	118	33	desk	desk	NOUN
crl-14027	118	34	,	,	PUNCT
crl-14027	118	35	particularly	particularly	ADV
crl-14027	118	36	during	during	ADP
crl-14027	118	37	the	the	DET
crl-14027	118	38	evenings	evening	NOUN
crl-14027	118	39	,	,	PUNCT
crl-14027	118	40	weekends	weekend	NOUN
crl-14027	118	41	,	,	PUNCT
crl-14027	118	42	and	and	CCONJ
crl-14027	118	43	peak	peak	NOUN
crl-14027	118	44	times	time	NOUN
crl-14027	118	45	currently	currently	ADV
crl-14027	118	46	staffed	staff	VERB
crl-14027	118	47	by	by	ADP
crl-14027	118	48	nonprofessionals	nonprofessional	NOUN
crl-14027	118	49	.	.	PUNCT
crl-14027	119	1	one	one	NUM
crl-14027	119	2	respondent	respondent	NOUN
crl-14027	119	3	commented	comment	VERB
crl-14027	119	4	that	that	SCONJ
crl-14027	119	5	he	he	PRON
crl-14027	119	6	was	be	AUX
crl-14027	119	7	skeptical	skeptical	ADJ
crl-14027	119	8	about	about	ADP
crl-14027	119	9	the	the	DET
crl-14027	119	10	possibility	possibility	NOUN
crl-14027	119	11	of	of	ADP
crl-14027	119	12	training	training	NOUN
crl-14027	119	13	nonprofessionals	nonprofessional	NOUN
crl-14027	119	14	to	to	PART
crl-14027	119	15	differentiate	differentiate	VERB
crl-14027	119	16	among	among	ADP
crl-14027	119	17	types	type	NOUN
crl-14027	119	18	of	of	ADP
crl-14027	119	19	questions	question	NOUN
crl-14027	119	20	.	.	PUNCT
crl-14027	120	1	six	six	NUM
crl-14027	120	2	respondents	respondent	NOUN
crl-14027	120	3	(	(	PUNCT
crl-14027	120	4	18	18	NUM
crl-14027	120	5	percent	percent	NOUN
crl-14027	120	6	)	)	PUNCT
crl-14027	120	7	said	say	VERB
crl-14027	120	8	that	that	SCONJ
crl-14027	120	9	they	they	PRON
crl-14027	120	10	would	would	AUX
crl-14027	120	11	prefer	prefer	VERB
crl-14027	120	12	more	more	ADV
crl-14027	120	13	well	well	ADV
crl-14027	120	14	-	-	PUNCT
crl-14027	120	15	trained	train	VERB
crl-14027	120	16	nonprofessionals	nonprofessional	NOUN
crl-14027	120	17	.	.	PUNCT
crl-14027	121	1	comments	comment	NOUN
crl-14027	121	2	included	include	VERB
crl-14027	121	3	:	:	PUNCT
crl-14027	121	4	(	(	PUNCT
crl-14027	121	5	1	1	X
crl-14027	121	6	)	)	PUNCT
crl-14027	121	7	it	it	PRON
crl-14027	121	8	is	be	AUX
crl-14027	121	9	not	not	PART
crl-14027	121	10	always	always	ADV
crl-14027	121	11	appropriate	appropriate	ADJ
crl-14027	121	12	use	use	NOUN
crl-14027	121	13	of	of	ADP
crl-14027	121	14	a	a	DET
crl-14027	121	15	librarian	librarian	NOUN
crl-14027	121	16	's	's	PART
crl-14027	121	17	time	time	NOUN
crl-14027	121	18	to	to	PART
crl-14027	121	19	be	be	AUX
crl-14027	121	20	at	at	ADP
crl-14027	121	21	the	the	DET
crl-14027	121	22	desk	desk	NOUN
crl-14027	121	23	and	and	CCONJ
crl-14027	121	24	does	do	AUX
crl-14027	121	25	not	not	PART
crl-14027	121	26	help	help	VERB
crl-14027	121	27	the	the	DET
crl-14027	121	28	librarian	librarian	NOUN
crl-14027	121	29	's	's	PART
crl-14027	121	30	job	job	NOUN
crl-14027	121	31	satisfaction	satisfaction	NOUN
crl-14027	121	32	;	;	PUNCT
crl-14027	121	33	(	(	PUNCT
crl-14027	121	34	2	2	X
crl-14027	121	35	)	)	PUNCT
crl-14027	121	36	selection	selection	NOUN
crl-14027	121	37	and	and	CCONJ
crl-14027	121	38	training	training	NOUN
crl-14027	121	39	of	of	ADP
crl-14027	121	40	nonprofessionals	nonprofessional	NOUN
crl-14027	121	41	is	be	AUX
crl-14027	121	42	of	of	ADP
crl-14027	121	43	the	the	DET
crl-14027	121	44	ut	ut	PROPN
crl-14027	121	45	.	.	PUNCT
crl-14027	122	1	most	most	ADJ
crl-14027	122	2	importance	importance	NOUN
crl-14027	122	3	;	;	PUNCT
crl-14027	122	4	and	and	CCONJ
crl-14027	122	5	(	(	PUNCT
crl-14027	122	6	3	3	X
crl-14027	122	7	)	)	PUNCT
crl-14027	122	8	working	work	VERB
crl-14027	122	9	as	as	ADP
crl-14027	122	10	a	a	DET
crl-14027	122	11	nonprofessional	nonprofessional	ADJ
crl-14027	122	12	is	be	AUX
crl-14027	122	13	a	a	DET
crl-14027	122	14	good	good	ADJ
crl-14027	122	15	way	way	NOUN
crl-14027	122	16	for	for	SCONJ
crl-14027	122	17	someone	someone	PRON
crl-14027	122	18	to	to	PART
crl-14027	122	19	test	test	VERB
crl-14027	122	20	his	his	PRON
crl-14027	122	21	or	or	CCONJ
crl-14027	122	22	her	her	PRON
crl-14027	122	23	interest	interest	NOUN
crl-14027	122	24	in	in	ADP
crl-14027	122	25	librarianship	librarianship	NOUN
crl-14027	122	26	before	before	ADP
crl-14027	122	27	attending	attend	VERB
crl-14027	122	28	library	library	NOUN
crl-14027	122	29	school	school	NOUN
crl-14027	122	30	.	.	PUNCT
crl-14027	123	1	six	six	NUM
crl-14027	123	2	respondents	respondent	NOUN
crl-14027	123	3	(	(	PUNCT
crl-14027	123	4	18	18	NUM
crl-14027	123	5	percent	percent	NOUN
crl-14027	123	6	)	)	PUNCT
crl-14027	123	7	thought	think	VERB
crl-14027	123	8	a	a	DET
crl-14027	123	9	''	''	PUNCT
crl-14027	123	10	team	team	NOUN
crl-14027	123	11	''	''	PUNCT
crl-14027	123	12	approach	approach	NOUN
crl-14027	123	13	would	would	AUX
crl-14027	123	14	be	be	AUX
crl-14027	123	15	ideal	ideal	ADJ
crl-14027	123	16	,	,	PUNCT
crl-14027	123	17	either	either	CCONJ
crl-14027	123	18	by	by	ADP
crl-14027	123	19	dividing	divide	VERB
crl-14027	123	20	services	service	NOUN
crl-14027	123	21	between	between	ADP
crl-14027	123	22	an	an	DET
crl-14027	123	23	information	information	NOUN
crl-14027	123	24	desk	desk	NOUN
crl-14027	123	25	staffed	staff	VERB
crl-14027	123	26	by	by	ADP
crl-14027	123	27	nonprofessionals	nonprofessional	NOUN
crl-14027	123	28	and	and	CCONJ
crl-14027	123	29	a	a	DET
crl-14027	123	30	professionally	professionally	ADV
crl-14027	123	31	staffed	staff	VERB
crl-14027	123	32	reference	reference	NOUN
crl-14027	123	33	desk	desk	NOUN
crl-14027	123	34	or	or	CCONJ
crl-14027	123	35	by	by	ADP
crl-14027	123	36	double	double	ADJ
crl-14027	123	37	-	-	PUNCT
crl-14027	123	38	staffing	staffing	NOUN
crl-14027	123	39	the	the	DET
crl-14027	123	40	desk	desk	NOUN
crl-14027	123	41	so	so	SCONJ
crl-14027	123	42	that	that	SCONJ
crl-14027	123	43	a	a	DET
crl-14027	123	44	nonprofessional	nonprofessional	ADJ
crl-14027	123	45	would	would	AUX
crl-14027	123	46	handle	handle	VERB
crl-14027	123	47	directional	directional	ADJ
crl-14027	123	48	and	and	CCONJ
crl-14027	123	49	instructional	instructional	ADJ
crl-14027	123	50	questions	question	NOUN
crl-14027	123	51	,	,	PUNCT
crl-14027	123	52	thereby	thereby	ADV
crl-14027	123	53	freeing	free	VERB
crl-14027	123	54	the	the	DET
crl-14027	123	55	professional	professional	ADJ
crl-14027	123	56	for	for	ADP
crl-14027	123	57	extended	extended	ADJ
crl-14027	123	58	reference	reference	NOUN
crl-14027	123	59	service	service	NOUN
crl-14027	123	60	.	.	PUNCT
crl-14027	124	1	conclusions	conclusion	NOUN
crl-14027	124	2	this	this	DET
crl-14027	124	3	survey	survey	NOUN
crl-14027	124	4	suggests	suggest	VERB
crl-14027	124	5	that	that	SCONJ
crl-14027	124	6	nonprofessionals	nonprofessional	NOUN
crl-14027	124	7	frequently	frequently	ADV
crl-14027	124	8	staff	staff	VERB
crl-14027	124	9	reference	reference	NOUN
crl-14027	124	10	desks	desk	NOUN
crl-14027	124	11	,	,	PUNCT
crl-14027	124	12	especially	especially	ADV
crl-14027	124	13	during	during	ADP
crl-14027	124	14	evenings	evening	NOUN
crl-14027	124	15	,	,	PUNCT
crl-14027	124	16	weekends	weekend	NOUN
crl-14027	124	17	,	,	PUNCT
crl-14027	124	18	non	non	ADJ
crl-14027	124	19	-	-	ADJ
crl-14027	124	20	peak	peak	ADJ
crl-14027	124	21	hours	hour	NOUN
crl-14027	124	22	,	,	PUNCT
crl-14027	124	23	and	and	CCONJ
crl-14027	124	24	at	at	ADP
crl-14027	124	25	times	time	NOUN
crl-14027	124	26	when	when	SCONJ
crl-14027	124	27	librarians	librarian	NOUN
crl-14027	124	28	are	be	AUX
crl-14027	124	29	unavailable	unavailable	ADJ
crl-14027	124	30	(	(	PUNCT
crl-14027	124	31	meetings	meeting	NOUN
crl-14027	124	32	,	,	PUNCT
crl-14027	124	33	conferences	conference	NOUN
crl-14027	124	34	,	,	PUNCT
crl-14027	124	35	etc	etc	X
crl-14027	124	36	.	.	X
crl-14027	124	37	)	)	PUNCT
crl-14027	124	38	.	.	PUNCT
crl-14027	125	1	in	in	ADP
crl-14027	125	2	this	this	DET
crl-14027	125	3	way	way	NOUN
crl-14027	125	4	,	,	PUNCT
crl-14027	125	5	nonprofessionals	nonprofessional	NOUN
crl-14027	125	6	are	be	AUX
crl-14027	125	7	vital	vital	ADJ
crl-14027	125	8	in	in	ADP
crl-14027	125	9	offering	offer	VERB
crl-14027	125	10	reference	reference	NOUN
crl-14027	125	11	service	service	NOUN
crl-14027	125	12	at	at	ADP
crl-14027	125	13	times	time	NOUN
crl-14027	125	14	when	when	SCONJ
crl-14027	125	15	there	there	PRON
crl-14027	125	16	might	might	AUX
crl-14027	125	17	otherwise	otherwise	ADV
crl-14027	125	18	be	be	AUX
crl-14027	125	19	no	no	DET
crl-14027	125	20	assistance	assistance	NOUN
crl-14027	125	21	available	available	ADJ
crl-14027	125	22	.	.	PUNCT
crl-14027	126	1	it	it	PRON
crl-14027	126	2	also	also	ADV
crl-14027	126	3	may	may	AUX
crl-14027	126	4	be	be	AUX
crl-14027	126	5	that	that	SCONJ
crl-14027	126	6	the	the	DET
crl-14027	126	7	september	september	PROPN
crl-14027	126	8	1984	1984	NUM
crl-14027	126	9	use	use	NOUN
crl-14027	126	10	of	of	ADP
crl-14027	126	11	nonprofessionals	nonprofessional	NOUN
crl-14027	126	12	at	at	ADP
crl-14027	126	13	the	the	DET
crl-14027	126	14	desk	desk	NOUN
crl-14027	126	15	began	begin	VERB
crl-14027	126	16	as	as	ADP
crl-14027	126	17	a	a	DET
crl-14027	126	18	temporary	temporary	ADJ
crl-14027	126	19	or	or	CCONJ
crl-14027	126	20	"	"	PUNCT
crl-14027	126	21	stopgap	stopgap	ADJ
crl-14027	126	22	"	"	PUNCT
crl-14027	126	23	arrangement	arrangement	NOUN
crl-14027	126	24	to	to	PART
crl-14027	126	25	meet	meet	VERB
crl-14027	126	26	demands	demand	NOUN
crl-14027	126	27	for	for	ADP
crl-14027	126	28	expanded	expand	VERB
crl-14027	126	29	services	service	NOUN
crl-14027	126	30	in	in	ADP
crl-14027	126	31	times	time	NOUN
crl-14027	126	32	of	of	ADP
crl-14027	126	33	limited	limited	ADJ
crl-14027	126	34	financial	financial	ADJ
crl-14027	126	35	resources	resource	NOUN
crl-14027	126	36	;	;	PUNCT
crl-14027	126	37	however	however	ADV
crl-14027	126	38	,	,	PUNCT
crl-14027	126	39	they	they	PRON
crl-14027	126	40	are	be	AUX
crl-14027	126	41	now	now	ADV
crl-14027	126	42	an	an	DET
crl-14027	126	43	integral	integral	ADJ
crl-14027	126	44	part	part	NOUN
crl-14027	126	45	of	of	ADP
crl-14027	126	46	the	the	DET
crl-14027	126	47	staffing	staffing	NOUN
crl-14027	126	48	pattern	pattern	NOUN
crl-14027	126	49	.	.	PUNCT
crl-14027	127	1	what	what	PRON
crl-14027	127	2	implications	implication	NOUN
crl-14027	127	3	,	,	PUNCT
crl-14027	127	4	then	then	ADV
crl-14027	127	5	,	,	PUNCT
crl-14027	127	6	does	do	AUX
crl-14027	127	7	this	this	DET
crl-14027	127	8	use	use	NOUN
crl-14027	127	9	of	of	ADP
crl-14027	127	10	nonprofessionals	nonprofessional	NOUN
crl-14027	127	11	have	have	VERB
crl-14027	127	12	on	on	ADP
crl-14027	127	13	quality	quality	NOUN
crl-14027	127	14	of	of	ADP
crl-14027	127	15	service	service	NOUN
crl-14027	127	16	?	?	PUNCT
crl-14027	128	1	current	current	ADJ
crl-14027	128	2	use	use	NOUN
crl-14027	128	3	patterns	pattern	NOUN
crl-14027	128	4	suggested	suggest	VERB
crl-14027	128	5	by	by	ADP
crl-14027	128	6	this	this	DET
crl-14027	128	7	survey	survey	NOUN
crl-14027	128	8	indicate	indicate	VERB
crl-14027	128	9	that	that	SCONJ
crl-14027	128	10	it	it	PRON
crl-14027	128	11	is	be	AUX
crl-14027	128	12	often	often	ADV
crl-14027	128	13	the	the	DET
crl-14027	128	14	nonprofessional	nonprofessional	ADJ
crl-14027	128	15	who	who	PRON
crl-14027	128	16	must	must	AUX
crl-14027	128	17	determine	determine	VERB
crl-14027	128	18	whether	whether	SCONJ
crl-14027	128	19	a	a	DET
crl-14027	128	20	reference	reference	NOUN
crl-14027	128	21	question	question	NOUN
crl-14027	128	22	is	be	AUX
crl-14027	128	23	beyond	beyond	ADP
crl-14027	128	24	his	his	PRON
crl-14027	128	25	or	or	CCONJ
crl-14027	128	26	her	her	PRON
crl-14027	128	27	capabilities	capability	NOUN
crl-14027	128	28	.	.	PUNCT
crl-14027	129	1	many	many	ADJ
crl-14027	129	2	times	time	NOUN
crl-14027	129	3	a	a	DET
crl-14027	129	4	librarian	librarian	NOUN
crl-14027	129	5	is	be	AUX
crl-14027	129	6	not	not	PART
crl-14027	129	7	immediately	immediately	ADV
crl-14027	129	8	available	available	ADJ
crl-14027	129	9	for	for	ADP
crl-14027	129	10	referral	referral	NOUN
crl-14027	129	11	or	or	CCONJ
crl-14027	129	12	consultation	consultation	NOUN
crl-14027	129	13	.	.	PUNCT
crl-14027	130	1	the	the	DET
crl-14027	130	2	nonprofessional	nonprofessional	ADJ
crl-14027	130	3	must	must	AUX
crl-14027	130	4	either	either	CCONJ
crl-14027	130	5	attempt	attempt	VERB
crl-14027	130	6	to	to	PART
crl-14027	130	7	answer	answer	VERB
crl-14027	130	8	the	the	DET
crl-14027	130	9	question	question	NOUN
crl-14027	130	10	,	,	PUNCT
crl-14027	130	11	or	or	CCONJ
crl-14027	130	12	the	the	DET
crl-14027	130	13	patron	patron	NOUN
crl-14027	130	14	must	must	AUX
crl-14027	130	15	wait	wait	VERB
crl-14027	130	16	for	for	ADP
crl-14027	130	17	a	a	DET
crl-14027	130	18	response	response	NOUN
crl-14027	130	19	from	from	ADP
crl-14027	130	20	a	a	DET
crl-14027	130	21	librarian	librarian	NOUN
crl-14027	130	22	or	or	CCONJ
crl-14027	130	23	return	return	VERB
crl-14027	130	24	at	at	ADP
crl-14027	130	25	a	a	DET
crl-14027	130	26	time	time	NOUN
crl-14027	130	27	when	when	SCONJ
crl-14027	130	28	a	a	DET
crl-14027	130	29	librarian	librarian	NOUN
crl-14027	130	30	is	be	AUX
crl-14027	130	31	available	available	ADJ
crl-14027	130	32	.	.	PUNCT
crl-14027	131	1	in	in	ADP
crl-14027	131	2	the	the	DET
crl-14027	131	3	best	good	ADJ
crl-14027	131	4	of	of	ADP
crl-14027	131	5	all	all	DET
crl-14027	131	6	possible	possible	ADJ
crl-14027	131	7	worlds	world	NOUN
crl-14027	131	8	,	,	PUNCT
crl-14027	131	9	responding	respond	VERB
crl-14027	131	10	to	to	ADP
crl-14027	131	11	the	the	DET
crl-14027	131	12	patron	patron	NOUN
crl-14027	131	13	's	's	PART
crl-14027	131	14	request	request	NOUN
crl-14027	131	15	as	as	ADV
crl-14027	131	16	quickly	quickly	ADV
crl-14027	131	17	as	as	ADP
crl-14027	131	18	possible	possible	ADJ
crl-14027	131	19	would	would	AUX
crl-14027	131	20	be	be	AUX
crl-14027	131	21	ideal	ideal	ADJ
crl-14027	131	22	.	.	PUNCT
crl-14027	132	1	unfortunately	unfortunately	ADV
crl-14027	132	2	,	,	PUNCT
crl-14027	132	3	the	the	DET
crl-14027	132	4	unpredictable	unpredictable	ADJ
crl-14027	132	5	nature	nature	NOUN
crl-14027	132	6	of	of	ADP
crl-14027	132	7	reference	reference	NOUN
crl-14027	132	8	questions	question	NOUN
crl-14027	132	9	and	and	CCONJ
crl-14027	132	10	the	the	DET
crl-14027	132	11	diverse	diverse	ADJ
crl-14027	132	12	use	use	NOUN
crl-14027	132	13	patterns	pattern	NOUN
crl-14027	132	14	make	make	VERB
crl-14027	132	15	it	it	PRON
crl-14027	132	16	difficult	difficult	ADJ
crl-14027	132	17	to	to	PART
crl-14027	132	18	predict	predict	VERB
crl-14027	132	19	when	when	SCONJ
crl-14027	132	20	certain	certain	ADJ
crl-14027	132	21	types	type	NOUN
crl-14027	132	22	of	of	ADP
crl-14027	132	23	questions	question	NOUN
crl-14027	132	24	will	will	AUX
crl-14027	132	25	be	be	AUX
crl-14027	132	26	asked	ask	VERB
crl-14027	132	27	.	.	PUNCT
crl-14027	133	1	a	a	DET
crl-14027	133	2	more	more	ADV
crl-14027	133	3	practical	practical	ADJ
crl-14027	133	4	alternative	alternative	NOUN
crl-14027	133	5	might	might	AUX
crl-14027	133	6	be	be	AUX
crl-14027	133	7	to	to	PART
crl-14027	133	8	expand	expand	VERB
crl-14027	133	9	the	the	DET
crl-14027	133	10	training	training	NOUN
crl-14027	133	11	of	of	ADP
crl-14027	133	12	nonprofessionals	nonprofessional	NOUN
crl-14027	133	13	to	to	PART
crl-14027	133	14	include	include	VERB
crl-14027	133	15	more	more	ADJ
crl-14027	133	16	reference	reference	NOUN
crl-14027	133	17	-	-	PUNCT
crl-14027	133	18	specific	specific	ADJ
crl-14027	133	19	instruction	instruction	NOUN
crl-14027	133	20	and	and	CCONJ
crl-14027	133	21	to	to	PART
crl-14027	133	22	experiment	experiment	VERB
crl-14027	133	23	with	with	ADP
crl-14027	133	24	more	more	ADJ
crl-14027	133	25	formalized	formalize	VERB
crl-14027	133	26	referral	referral	ADJ
crl-14027	133	27	relationships	relationship	NOUN
crl-14027	133	28	between	between	ADP
crl-14027	133	29	nonprofessionals	nonprofessional	NOUN
crl-14027	133	30	and	and	CCONJ
crl-14027	133	31	professionals	professional	NOUN
crl-14027	133	32	.	.	PUNCT
crl-14027	134	1	training	training	NOUN
crl-14027	134	2	could	could	AUX
crl-14027	134	3	include	include	VERB
crl-14027	134	4	workbooks	workbook	NOUN
crl-14027	134	5	and	and	CCONJ
crl-14027	134	6	exercises	exercise	NOUN
crl-14027	134	7	,	,	PUNCT
crl-14027	134	8	orientation	orientation	NOUN
crl-14027	134	9	to	to	PART
crl-14027	134	10	subject	subject	VERB
crl-14027	134	11	areas	area	NOUN
crl-14027	134	12	by	by	ADP
crl-14027	134	13	librarians	librarian	NOUN
crl-14027	134	14	with	with	ADP
crl-14027	134	15	particular	particular	ADJ
crl-14027	134	16	subject	subject	ADJ
crl-14027	134	17	expertise	expertise	NOUN
crl-14027	134	18	,	,	PUNCT
crl-14027	134	19	roleplaying	roleplay	VERB
crl-14027	134	20	reference	reference	NOUN
crl-14027	134	21	interview	interview	NOUN
crl-14027	134	22	situations	situation	NOUN
crl-14027	134	23	,	,	PUNCT
crl-14027	134	24	or	or	CCONJ
crl-14027	134	25	enrollment	enrollment	NOUN
crl-14027	134	26	of	of	ADP
crl-14027	134	27	nonprofessionals	nonprofessional	NOUN
crl-14027	134	28	in	in	ADP
crl-14027	134	29	a	a	DET
crl-14027	134	30	reference	reference	NOUN
crl-14027	134	31	course	course	NOUN
crl-14027	134	32	.	.	PUNCT
crl-14027	135	1	8	8	NUM
crl-14027	135	2	likewise	likewise	ADV
crl-14027	135	3	,	,	PUNCT
crl-14027	135	4	experiments	experiment	NOUN
crl-14027	135	5	with	with	ADP
crl-14027	135	6	multiple	multiple	ADJ
crl-14027	135	7	desks	desk	NOUN
crl-14027	135	8	or	or	CCONJ
crl-14027	135	9	a	a	DET
crl-14027	135	10	"	"	PUNCT
crl-14027	135	11	team	team	NOUN
crl-14027	135	12	"	"	PUNCT
crl-14027	135	13	approach	approach	NOUN
crl-14027	135	14	would	would	AUX
crl-14027	135	15	maximize	maximize	VERB
crl-14027	135	16	use	use	NOUN
crl-14027	135	17	of	of	ADP
crl-14027	135	18	both	both	DET
crl-14027	135	19	nonprofessionals	nonprofessional	NOUN
crl-14027	135	20	and	and	CCONJ
crl-14027	135	21	professionals	professional	NOUN
crl-14027	135	22	and	and	CCONJ
crl-14027	135	23	might	might	AUX
crl-14027	135	24	be	be	AUX
crl-14027	135	25	a	a	DET
crl-14027	135	26	useful	useful	ADJ
crl-14027	135	27	way	way	NOUN
crl-14027	135	28	for	for	SCONJ
crl-14027	135	29	reference	reference	NOUN
crl-14027	135	30	managers	manager	NOUN
crl-14027	135	31	to	to	PART
crl-14027	135	32	identify	identify	VERB
crl-14027	135	33	optimum	optimum	ADJ
crl-14027	135	34	staffing	staffing	NOUN
crl-14027	135	35	patterns	pattern	NOUN
crl-14027	135	36	for	for	ADP
crl-14027	135	37	their	their	PRON
crl-14027	135	38	desk(s	desk(s	NOUN
crl-14027	135	39	)	)	PUNCT
crl-14027	135	40	.	.	PUNCT
crl-14027	136	1	finally	finally	ADV
crl-14027	136	2	,	,	PUNCT
crl-14027	136	3	examining	examine	VERB
crl-14027	136	4	referral	referral	ADJ
crl-14027	136	5	relationships	relationship	NOUN
crl-14027	136	6	in	in	ADP
crl-14027	136	7	other	other	ADJ
crl-14027	136	8	professions	profession	NOUN
crl-14027	136	9	may	may	AUX
crl-14027	136	10	provide	provide	VERB
crl-14027	136	11	suggestions	suggestion	NOUN
crl-14027	136	12	for	for	ADP
crl-14027	136	13	ways	way	NOUN
crl-14027	136	14	in	in	ADP
crl-14027	136	15	which	which	PRON
crl-14027	136	16	more	more	ADJ
crl-14027	136	17	formalized	formalized	ADJ
crl-14027	136	18	referral	referral	ADJ
crl-14027	136	19	relationships	relationship	NOUN
crl-14027	136	20	could	could	AUX
crl-14027	136	21	be	be	AUX
crl-14027	136	22	established	establish	VERB
crl-14027	136	23	in	in	ADP
crl-14027	136	24	libraries	library	NOUN
crl-14027	136	25	.	.	PUNCT
crl-14027	137	1	it	it	PRON
crl-14027	137	2	may	may	AUX
crl-14027	137	3	be	be	AUX
crl-14027	137	4	that	that	DET
crl-14027	137	5	financial	financial	ADJ
crl-14027	137	6	constraints	constraint	NOUN
crl-14027	137	7	and	and	CCONJ
crl-14027	137	8	changing	change	VERB
crl-14027	137	9	responsibilities	responsibility	NOUN
crl-14027	137	10	of	of	ADP
crl-14027	137	11	reference	reference	NOUN
crl-14027	137	12	librarians	librarian	NOUN
crl-14027	137	13	will	will	AUX
crl-14027	137	14	quiet	quiet	VERB
crl-14027	137	15	the	the	DET
crl-14027	137	16	debate	debate	NOUN
crl-14027	137	17	over	over	ADP
crl-14027	137	18	the	the	DET
crl-14027	137	19	effect	effect	NOUN
crl-14027	137	20	that	that	PRON
crl-14027	137	21	use	use	NOUN
crl-14027	137	22	of	of	ADP
crl-14027	137	23	nonprofessionals	nonprofessional	NOUN
crl-14027	137	24	will	will	AUX
crl-14027	137	25	have	have	VERB
crl-14027	137	26	on	on	ADP
crl-14027	137	27	the	the	DET
crl-14027	137	28	status	status	NOUN
crl-14027	137	29	of	of	ADP
crl-14027	137	30	librarians	librarian	NOUN
crl-14027	137	31	.	.	PUNCT
crl-14027	138	1	more	more	ADJ
crl-14027	138	2	benefits	benefit	NOUN
crl-14027	138	3	.	.	PUNCT
crl-14027	139	1	i	i	PRON
crl-14027	139	2	)	)	PUNCT
crl-14027	140	1	i	i	PRON
crl-14027	140	2	j	j	PROPN
crl-14027	140	3	might	might	AUX
crl-14027	140	4	result	result	VERB
crl-14027	140	5	if	if	SCONJ
crl-14027	140	6	libraries	library	NOUN
crl-14027	140	7	focus	focus	VERB
crl-14027	140	8	on	on	ADP
crl-14027	140	9	the	the	DET
crl-14027	140	10	effect	effect	NOUN
crl-14027	140	11	that	that	PRON
crl-14027	140	12	poorly	poorly	ADV
crl-14027	140	13	trained	train	VERB
crl-14027	140	14	non	non	NOUN
crl-14027	140	15	-	-	NOUN
crl-14027	140	16	professionals	professional	NOUN
crl-14027	140	17	have	have	VERB
crl-14027	140	18	on	on	ADP
crl-14027	140	19	the	the	DET
crl-14027	140	20	quality	quality	NOUN
crl-14027	140	21	of	of	ADP
crl-14027	140	22	service	service	NOUN
crl-14027	140	23	.	.	PUNCT
crl-14027	141	1	properly	properly	ADV
crl-14027	141	2	trained	train	VERB
crl-14027	141	3	nonprofessionals	nonprofessional	NOUN
crl-14027	141	4	with	with	ADP
crl-14027	141	5	an	an	DET
crl-14027	141	6	underresearch	underresearch	NOUN
crl-14027	141	7	notes	note	VERB
crl-14027	141	8	391	391	NUM
crl-14027	141	9	standing	standing	NOUN
crl-14027	141	10	of	of	ADP
crl-14027	141	11	reference	reference	NOUN
crl-14027	141	12	service	service	NOUN
crl-14027	141	13	and	and	CCONJ
crl-14027	141	14	a	a	DET
crl-14027	141	15	clearcut	clearcut	NOUN
crl-14027	141	16	referral	referral	NOUN
crl-14027	141	17	relationship	relationship	NOUN
crl-14027	141	18	may	may	AUX
crl-14027	141	19	enhance	enhance	VERB
crl-14027	141	20	the	the	DET
crl-14027	141	21	job	job	NOUN
crl-14027	141	22	roles	role	NOUN
crl-14027	141	23	of	of	ADP
crl-14027	141	24	both	both	DET
crl-14027	141	25	nonprofessionals	nonprofessional	NOUN
crl-14027	141	26	and	and	CCONJ
crl-14027	141	27	professionals	professional	NOUN
crl-14027	141	28	.	.	PUNCT
crl-14027	142	1	references	reference	NOUN
crl-14027	142	2	1	1	NUM
crl-14027	142	3	.	.	PROPN
crl-14027	142	4	charles	charles	PROPN
crl-14027	142	5	bunge	bunge	PROPN
crl-14027	142	6	,	,	PUNCT
crl-14027	142	7	"	"	PUNCT
crl-14027	142	8	professional	professional	ADJ
crl-14027	142	9	education	education	NOUN
crl-14027	142	10	and	and	CCONJ
crl-14027	142	11	reference	reference	NOUN
crl-14027	142	12	efficiency	efficiency	NOUN
crl-14027	142	13	"	"	PUNCT
crl-14027	142	14	(	(	PUNCT
crl-14027	142	15	ph.d	ph.d	PROPN
crl-14027	142	16	.	.	PUNCT
crl-14027	142	17	diss	diss	PROPN
crl-14027	142	18	.	.	PUNCT
crl-14027	142	19	,	,	PUNCT
crl-14027	142	20	university	university	PROPN
crl-14027	142	21	of	of	ADP
crl-14027	142	22	lllinois	lllinois	PROPN
crl-14027	142	23	,	,	PUNCT
crl-14027	142	24	1967	1967	NUM
crl-14027	142	25	)	)	PUNCT
crl-14027	142	26	.	.	PUNCT
crl-14027	143	1	2	2	X
crl-14027	143	2	.	.	X
crl-14027	143	3	laura	laura	PROPN
crl-14027	143	4	m.	m.	PROPN
crl-14027	143	5	boyer	boyer	PROPN
crl-14027	143	6	and	and	CCONJ
crl-14027	143	7	william	william	PROPN
crl-14027	143	8	c.	c.	PROPN
crl-14027	143	9	theimer	theimer	PROPN
crl-14027	143	10	,	,	PUNCT
crl-14027	143	11	jr	jr	PROPN
crl-14027	143	12	.	.	PROPN
crl-14027	143	13	,	,	PUNCT
crl-14027	143	14	"	"	PUNCT
crl-14027	143	15	the	the	DET
crl-14027	143	16	use	use	NOUN
crl-14027	143	17	and	and	CCONJ
crl-14027	143	18	training	training	NOUN
crl-14027	143	19	of	of	ADP
crl-14027	143	20	non	non	ADJ
crl-14027	143	21	professional	professional	ADJ
crl-14027	143	22	personnel	personnel	NOUN
crl-14027	143	23	at	at	ADP
crl-14027	143	24	reference	reference	NOUN
crl-14027	143	25	desks	desk	NOUN
crl-14027	143	26	in	in	ADP
crl-14027	143	27	selected	select	VERB
crl-14027	143	28	college	college	NOUN
crl-14027	143	29	and	and	CCONJ
crl-14027	143	30	university	university	NOUN
crl-14027	143	31	libraries	library	NOUN
crl-14027	143	32	,	,	PUNCT
crl-14027	143	33	"	"	PUNCT
crl-14027	143	34	college	college	NOUN
crl-14027	143	35	&	&	CCONJ
crl-14027	143	36	research	research	PROPN
crl-14027	143	37	libraries	library	NOUN
crl-14027	143	38	36:193	36:193	NUM
crl-14027	143	39	-	-	SYM
crl-14027	143	40	200	200	NUM
crl-14027	143	41	(	(	PUNCT
crl-14027	143	42	may	may	AUX
crl-14027	143	43	·	·	NUM
crl-14027	143	44	1975	1975	NUM
crl-14027	143	45	)	)	PUNCT
crl-14027	143	46	.	.	PUNCT
crl-14027	144	1	3	3	X
crl-14027	144	2	.	.	X
crl-14027	144	3	egill	egill	PROPN
crl-14027	144	4	a.	a.	PROPN
crl-14027	144	5	halldorsson	halldorsson	PROPN
crl-14027	144	6	and	and	CCONJ
crl-14027	144	7	marjorie	marjorie	PROPN
crl-14027	144	8	e.	e.	PROPN
crl-14027	144	9	murfin	murfin	PROPN
crl-14027	144	10	,	,	PUNCT
crl-14027	144	11	"	"	PUNCT
crl-14027	144	12	the	the	DET
crl-14027	144	13	performance	performance	NOUN
crl-14027	144	14	of	of	ADP
crl-14027	144	15	professionals	professional	NOUN
crl-14027	144	16	and	and	CCONJ
crl-14027	144	17	nonprofessionals	nonprofessional	NOUN
crl-14027	144	18	in	in	ADP
crl-14027	144	19	the	the	DET
crl-14027	144	20	reference	reference	NOUN
crl-14027	144	21	interview	interview	NOUN
crl-14027	144	22	,	,	PUNCT
crl-14027	144	23	"	"	PUNCT
crl-14027	144	24	college	college	NOUN
crl-14027	144	25	&	&	CCONJ
crl-14027	144	26	research	research	PROPN
crl-14027	144	27	libraries	library	NOUN
crl-14027	144	28	38:385	38:385	NUM
crl-14027	144	29	-	-	SYM
crl-14027	144	30	95	95	NUM
crl-14027	144	31	(	(	PUNCT
crl-14027	144	32	sept	sept	PROPN
crl-14027	144	33	.	.	PROPN
crl-14027	144	34	1977	1977	NUM
crl-14027	144	35	)	)	PUNCT
crl-14027	144	36	.	.	PUNCT
crl-14027	145	1	4	4	X
crl-14027	145	2	.	.	X
crl-14027	145	3	jeffery	jeffery	PROPN
crl-14027	145	4	st	st	PROPN
crl-14027	145	5	.	.	PROPN
crl-14027	145	6	clair	clair	PROPN
crl-14027	145	7	and	and	CCONJ
crl-14027	145	8	rao	rao	PROPN
crl-14027	145	9	aluri	aluri	PROPN
crl-14027	145	10	,	,	PUNCT
crl-14027	145	11	"	"	PUNCT
crl-14027	145	12	staffing	staff	VERB
crl-14027	145	13	the	the	DET
crl-14027	145	14	reference	reference	NOUN
crl-14027	145	15	desk	desk	NOUN
crl-14027	145	16	:	:	PUNCT
crl-14027	145	17	professionals	professional	NOUN
crl-14027	145	18	or	or	CCONJ
crl-14027	145	19	nonprofessionals	nonprofessional	NOUN
crl-14027	145	20	?	?	PUNCT
crl-14027	145	21	"	"	PUNCT
crl-14027	145	22	journal	journal	PROPN
crl-14027	145	23	of	of	ADP
crl-14027	145	24	academic	academic	ADJ
crl-14027	145	25	librarianship	librarianship	NOUN
crl-14027	145	26	3:149	3:149	NUM
crl-14027	145	27	-	-	SYM
crl-14027	145	28	53	53	NUM
crl-14027	145	29	guly	guly	ADV
crl-14027	145	30	1977	1977	NUM
crl-14027	145	31	)	)	PUNCT
crl-14027	145	32	.	.	PUNCT
crl-14027	146	1	5	5	X
crl-14027	146	2	.	.	X
crl-14027	146	3	rao	rao	PROPN
crl-14027	146	4	aluri	aluri	PROPN
crl-14027	146	5	and	and	CCONJ
crl-14027	146	6	jeffrey	jeffrey	PROPN
crl-14027	146	7	st	st	PROPN
crl-14027	146	8	.	.	PROPN
crl-14027	146	9	clair	clair	PROPN
crl-14027	146	10	,	,	PUNCT
crl-14027	146	11	"	"	PUNCT
crl-14027	146	12	academic	academic	ADJ
crl-14027	146	13	reference	reference	NOUN
crl-14027	146	14	librarians	librarian	NOUN
crl-14027	146	15	:	:	PUNCT
crl-14027	146	16	an	an	DET
crl-14027	146	17	endangered	endanger	VERB
crl-14027	146	18	species	specie	NOUN
crl-14027	146	19	?	?	PUNCT
crl-14027	146	20	"	"	PUNCT
crl-14027	146	21	journal	journal	PROPN
crl-14027	146	22	of	of	ADP
crl-14027	146	23	academic	academic	ADJ
crl-14027	146	24	librarian	librarian	NOUN
crl-14027	146	25	~	~	PUNCT
crl-14027	146	26	ip	ip	PRON
crl-14027	146	27	4:82	4:82	NUM
crl-14027	146	28	-	-	PUNCT
crl-14027	146	29	84	84	NUM
crl-14027	146	30	(	(	PUNCT
crl-14027	146	31	may	may	PROPN
crl-14027	146	32	19.78	19.78	NUM
crl-14027	146	33	)	)	PUNCT
crl-14027	146	34	.	.	PUNCT
crl-14027	146	35	.	.	PUNCT
crl-14027	147	1	_	_	NOUN
crl-14027	147	2	.	.	PUNCT
crl-14027	148	1	6	6	X
crl-14027	148	2	.	.	X
crl-14027	148	3	victoria	victoria	PROPN
crl-14027	148	4	t.	t.	PROPN
crl-14027	148	5	kok	kok	PROPN
crl-14027	148	6	and	and	CCONJ
crl-14027	148	7	anton	anton	PROPN
crl-14027	148	8	r.	r.	PROPN
crl-14027	148	9	}	}	PUNCT
crl-14027	148	10	=	=	PROPN
crl-14027	148	11	'	'	PROPN
crl-14027	148	12	ier<;e	ier<;e	PROPN
crl-14027	148	13	,	,	PUNCT
crl-14027	148	14	'	'	PUNCT
crl-14027	148	15	jthe	jthe	PROPN
crl-14027	148	16	reference	reference	NOUN
crl-14027	148	17	desk	desk	NOUN
crl-14027	148	18	survey	survey	NOUN
crl-14027	148	19	:	:	PUNCT
crl-14027	148	20	a	a	DET
crl-14027	148	21	manag	manag	PROPN
crl-14027	148	22	-	-	PUNCT
crl-14027	148	23	ement	ement	NOUN
crl-14027	148	24	tool	tool	NOUN
crl-14027	148	25	in	in	ADP
crl-14027	148	26	an	an	DET
crl-14027	148	27	academic	academic	ADJ
crl-14027	148	28	research	research	NOUN
crl-14027	148	29	library	library	NOUN
crl-14027	148	30	,	,	PUNCT
crl-14027	148	31	"	"	PUNCT
crl-14027	148	32	rq	rq	X
crl-14027	148	33	21:181	21:181	NUM
crl-14027	148	34	-	-	SYM
crl-14027	148	35	85	85	NUM
crl-14027	148	36	(	(	PUNCT
crl-14027	148	37	winter	winter	NOUN
crl-14027	148	38	1982	1982	NUM
crl-14027	148	39	)	)	PUNCT
crl-14027	148	40	.	.	PUNCT
crl-14027	149	1	7	7	X
crl-14027	149	2	.	.	X
crl-14027	149	3	see	see	VERB
crl-14027	149	4	reference	reference	NOUN
crl-14027	149	5	question	question	NOUN
crl-14027	149	6	analysis	analysis	NOUN
crl-14027	149	7	form	form	NOUN
crl-14027	149	8	in	in	ADP
crl-14027	149	9	st	st	PROPN
crl-14027	149	10	.	.	PROPN
crl-14027	149	11	clair	clair	PROPN
crl-14027	149	12	and	and	CCONJ
crl-14027	149	13	aluri	aluri	PROPN
crl-14027	149	14	,	,	PUNCT
crl-14027	149	15	"	"	PUNCT
crl-14027	149	16	staffing	staff	VERB
crl-14027	149	17	the	the	DET
crl-14027	149	18	reference	reference	NOUN
crl-14027	149	19	desk	desk	NOUN
crl-14027	149	20	,	,	PUNCT
crl-14027	149	21	"	"	PUNCT
crl-14027	149	22	p	p	NOUN
crl-14027	149	23	.151	.151	NUM
crl-14027	149	24	.	.	NOUN
crl-14027	149	25	8	8	NUM
crl-14027	149	26	.	.	PUNCT
crl-14027	150	1	for	for	ADP
crl-14027	150	2	further	further	ADJ
crl-14027	150	3	discussions	discussion	NOUN
crl-14027	150	4	of	of	ADP
crl-14027	150	5	training	training	NOUN
crl-14027	150	6	and	and	CCONJ
crl-14027	150	7	referral	referral	NOUN
crl-14027	150	8	,	,	PUNCT
crl-14027	150	9	see	see	VERB
crl-14027	150	10	kathleen	kathleen	PROPN
crl-14027	150	11	coleman	coleman	PROPN
crl-14027	150	12	and	and	CCONJ
crl-14027	150	13	elizabeth	elizabeth	PROPN
crl-14027	150	14	margutti	margutti	PROPN
crl-14027	150	15	,	,	PUNCT
crl-14027	150	16	''	''	PUNCT
crl-14027	150	17	training	training	NOUN
crl-14027	150	18	nonprofessionals	nonprofessional	NOUN
crl-14027	150	19	for	for	ADP
crl-14027	150	20	reference	reference	NOUN
crl-14027	150	21	service	service	NOUN
crl-14027	150	22	,	,	PUNCT
crl-14027	150	23	''	''	PUNCT
crl-14027	150	24	rq	rq	X
crl-14027	150	25	16:217	16:217	NUM
crl-14027	150	26	-	-	SYM
crl-14027	150	27	219	219	NUM
crl-14027	150	28	(	(	PUNCT
crl-14027	150	29	spring	spring	NOUN
crl-14027	150	30	1977	1977	NUM
crl-14027	150	31	)	)	PUNCT
crl-14027	150	32	;	;	PUNCT
crl-14027	150	33	halldorsson	halldorsson	NOUN
crl-14027	150	34	and	and	CCONJ
crl-14027	150	35	murfin	murfin	NOUN
crl-14027	150	36	,	,	PUNCT
crl-14027	150	37	p.392	p.392	PROPN
crl-14027	150	38	-	-	SYM
crl-14027	150	39	95	95	NUM
crl-14027	150	40	;	;	PUNCT
crl-14027	150	41	and	and	CCONJ
crl-14027	150	42	kok	kok	PROPN
crl-14027	150	43	and	and	CCONJ
crl-14027	150	44	pierce~	pierce~	PROPN
crl-14027	150	45	midwest	midw	ADJ
crl-14027	150	46	library	library	NOUN
crl-14027	150	47	service	service	NOUN
crl-14027	150	48	you	you	PRON
crl-14027	150	49	wo	will	AUX
crl-14027	150	50	n't	not	PART
crl-14027	150	51	find	find	VERB
crl-14027	150	52	more	more	ADJ
crl-14027	150	53	specialized	specialized	ADJ
crl-14027	150	54	service	service	NOUN
crl-14027	150	55	..	..	PUNCT
crl-14027	150	56	.	.	PUNCT
crl-14027	151	1	anywhere	anywhere	ADV
crl-14027	151	2	college	college	NOUN
crl-14027	151	3	and	and	CCONJ
crl-14027	151	4	university	university	NOUN
crl-14027	151	5	librarians	librarian	NOUN
crl-14027	151	6	:	:	PUNCT
crl-14027	151	7	if	if	SCONJ
crl-14027	151	8	there	there	PRON
crl-14027	151	9	are	be	VERB
crl-14027	151	10	gaps	gap	NOUN
crl-14027	151	11	in	in	ADP
crl-14027	151	12	services	service	NOUN
crl-14027	151	13	being	be	AUX
crl-14027	151	14	rendered	render	VERB
crl-14027	151	15	by	by	ADP
crl-14027	151	16	your	your	PRON
crl-14027	151	17	current	current	ADJ
crl-14027	151	18	library	library	NOUN
crl-14027	151	19	jobber	jobber	NOUN
crl-14027	151	20	,	,	PUNCT
crl-14027	151	21	then	then	ADV
crl-14027	151	22	midwest	midwest	PROPN
crl-14027	151	23	library	library	PROPN
crl-14027	151	24	service	service	NOUN
crl-14027	151	25	may	may	AUX
crl-14027	151	26	be	be	AUX
crl-14027	151	27	what	what	PRON
crl-14027	151	28	you	you	PRON
crl-14027	151	29	're	be	AUX
crl-14027	151	30	looking	look	VERB
crl-14027	151	31	for	for	ADP
crl-14027	151	32	.	.	PUNCT
crl-14027	152	1	midwest	midwest	PROPN
crl-14027	152	2	has	have	AUX
crl-14027	152	3	specialized	specialize	VERB
crl-14027	152	4	in	in	ADP
crl-14027	152	5	service	service	NOUN
crl-14027	152	6	to	to	ADP
crl-14027	152	7	college	college	NOUN
crl-14027	152	8	and	and	CCONJ
crl-14027	152	9	university	university	NOUN
crl-14027	152	10	libraries	library	NOUN
crl-14027	152	11	for	for	ADP
crl-14027	152	12	24	24	NUM
crl-14027	152	13	years	year	NOUN
crl-14027	152	14	-	-	PUNCT
crl-14027	152	15	so	so	ADV
crl-14027	152	16	long	long	ADV
crl-14027	152	17	that	that	SCONJ
crl-14027	152	18	providing	provide	VERB
crl-14027	152	19	books	book	NOUN
crl-14027	152	20	from	from	ADP
crl-14027	152	21	even	even	ADV
crl-14027	152	22	the	the	DET
crl-14027	152	23	most	most	ADV
crl-14027	152	24	obscure	obscure	ADJ
crl-14027	152	25	publisher	publisher	NOUN
crl-14027	152	26	is	be	AUX
crl-14027	152	27	standard	standard	ADJ
crl-14027	152	28	practice	practice	NOUN
crl-14027	152	29	.	.	PUNCT
crl-14027	153	1	for	for	ADP
crl-14027	153	2	prompt	prompt	ADJ
crl-14027	153	3	,	,	PUNCT
crl-14027	153	4	efficient	efficient	ADJ
crl-14027	153	5	service	service	NOUN
crl-14027	153	6	on	on	ADP
crl-14027	153	7	all	all	DET
crl-14027	153	8	orders	order	NOUN
crl-14027	153	9	,	,	PUNCT
crl-14027	153	10	contact	contact	NOUN
crl-14027	153	11	midwest	midwest	PROPN
crl-14027	153	12	library	library	PROPN
crl-14027	153	13	service	service	PROPN
crl-14027	153	14	.	.	PUNCT
crl-14027	154	1	midwest	midwest	PROPN
crl-14027	154	2	library	library	PROPN
crl-14027	154	3	service	service	PROPN
crl-14027	154	4	11443	11443	NUM
crl-14027	154	5	st	st	PROPN
crl-14027	154	6	.	.	PROPN
crl-14027	154	7	charles	charles	PROPN
crl-14027	154	8	rock	rock	PROPN
crl-14027	154	9	road	road	PROPN
crl-14027	154	10	bridgeton	bridgeton	PROPN
crl-14027	154	11	,	,	PUNCT
crl-14027	154	12	mo	mo	PROPN
crl-14027	154	13	63044	63044	NUM
crl-14027	154	14	call	call	NOUN
crl-14027	154	15	toll	toll	NOUN
crl-14027	154	16	-	-	PUNCT
crl-14027	154	17	free	free	ADJ
crl-14027	154	18	(	(	PUNCT
crl-14027	154	19	800	800	NUM
crl-14027	154	20	)	)	PUNCT
crl-14027	154	21	325	325	NUM
crl-14027	154	22	-	-	SYM
crl-14027	154	23	8833	8833	NUM
crl-14027	154	24	missouri	missouri	PROPN
crl-14027	154	25	librarians	librarians	PROPN
crl-14027	154	26	call	call	VERB
crl-14027	154	27	toll	toll	NOUN
crl-14027	154	28	-	-	PUNCT
crl-14027	154	29	free	free	ADJ
crl-14027	154	30	(	(	PUNCT
crl-14027	154	31	800	800	NUM
crl-14027	154	32	)	)	PUNCT
crl-14027	154	33	392	392	NUM
crl-14027	154	34	-	-	SYM
crl-14027	154	35	5024	5024	NUM
crl-14027	154	36	canadian	canadian	ADJ
crl-14027	154	37	librarians	librarians	PROPN
crl-14027	154	38	call	call	VERB
crl-14027	154	39	collect	collect	NOUN
crl-14027	154	40	(	(	PUNCT
crl-14027	154	41	314	314	NUM
crl-14027	154	42	)	)	PUNCT
crl-14027	154	43	739	739	NUM
crl-14027	154	44	-	-	SYM
crl-14027	154	45	3100	3100	NUM