id	sid	tid	token	lemma	pos
crl-16525	1	1	are	be	AUX
crl-16525	1	2	you	you	PRON
crl-16525	1	3	a	a	DET
crl-16525	1	4	computer	computer	NOUN
crl-16525	1	5	?	?	PUNCT
crl-16525	1	6	”	"	PUNCT
crl-16525	1	7	opening	open	VERB
crl-16525	1	8	exchanges	exchange	NOUN
crl-16525	1	9	in	in	ADP
crl-16525	1	10	virtual	virtual	ADJ
crl-16525	1	11	reference	reference	NOUN
crl-16525	1	12	shape	shape	NOUN
crl-16525	1	13	the	the	DET
crl-16525	1	14	potential	potential	NOUN
crl-16525	1	15	for	for	ADP
crl-16525	1	16	teaching	teach	VERB
crl-16525	1	17	455	455	NUM
crl-16525	1	18	“	"	PUNCT
crl-16525	1	19	are	be	AUX
crl-16525	1	20	you	you	PRON
crl-16525	1	21	a	a	DET
crl-16525	1	22	computer	computer	NOUN
crl-16525	1	23	?	?	PUNCT
crl-16525	1	24	”	"	PUNCT
crl-16525	2	1	opening	open	VERB
crl-16525	2	2	exchanges	exchange	NOUN
crl-16525	2	3	in	in	ADP
crl-16525	2	4	virtual	virtual	ADJ
crl-16525	2	5	reference	reference	NOUN
crl-16525	2	6	shape	shape	NOUN
crl-16525	2	7	the	the	DET
crl-16525	2	8	potential	potential	NOUN
crl-16525	2	9	for	for	ADP
crl-16525	2	10	teaching	teach	VERB
crl-16525	2	11	paula	paula	PROPN
crl-16525	2	12	r.	r.	PROPN
crl-16525	2	13	dempsey	dempsey	PROPN
crl-16525	2	14	paula	paula	PROPN
crl-16525	2	15	r.	r.	PROPN
crl-16525	2	16	dempsey	dempsey	PROPN
crl-16525	2	17	is	be	AUX
crl-16525	2	18	assistant	assistant	ADJ
crl-16525	2	19	professor	professor	NOUN
crl-16525	2	20	and	and	CCONJ
crl-16525	2	21	research	research	NOUN
crl-16525	2	22	services	service	NOUN
crl-16525	2	23	&	&	CCONJ
crl-16525	2	24	resources	resource	NOUN
crl-16525	2	25	librarian	librarian	PROPN
crl-16525	2	26	in	in	ADP
crl-16525	2	27	the	the	DET
crl-16525	2	28	richard	richard	PROPN
crl-16525	2	29	j.	j.	PROPN
crl-16525	2	30	daley	daley	PROPN
crl-16525	2	31	library	library	PROPN
crl-16525	2	32	at	at	ADP
crl-16525	2	33	the	the	DET
crl-16525	2	34	university	university	PROPN
crl-16525	2	35	of	of	ADP
crl-16525	2	36	illinois	illinois	PROPN
crl-16525	2	37	at	at	ADP
crl-16525	2	38	chicago	chicago	PROPN
crl-16525	2	39	;	;	PUNCT
crl-16525	2	40	e	e	X
crl-16525	2	41	-	-	NOUN
crl-16525	2	42	mail	mail	NOUN
crl-16525	2	43	:	:	PUNCT
crl-16525	2	44	dempseyp@uic.edu	dempseyp@uic.edu	PROPN
crl-16525	2	45	.	.	PUNCT
crl-16525	3	1	©	©	ADJ
crl-16525	3	2	2016	2016	NUM
crl-16525	3	3	paula	paula	PROPN
crl-16525	3	4	r.	r.	PROPN
crl-16525	3	5	dempsey	dempsey	PROPN
crl-16525	3	6	,	,	PUNCT
crl-16525	3	7	attribution	attribution	NOUN
crl-16525	3	8	-	-	PUNCT
crl-16525	3	9	noncommercial	noncommercial	NOUN
crl-16525	3	10	-	-	PUNCT
crl-16525	3	11	sharealike	sharealike	NOUN
crl-16525	3	12	4.0	4.0	NUM
crl-16525	3	13	(	(	PUNCT
crl-16525	3	14	http://creativecommons.org/licenses/by-nc-sa/4.0/	http://creativecommons.org/licenses/by-nc-sa/4.0/	PROPN
crl-16525	3	15	)	)	PUNCT
crl-16525	3	16	cc	cc	ADJ
crl-16525	3	17	by	by	ADP
crl-16525	3	18	-	-	PUNCT
crl-16525	3	19	nc	nc	NOUN
crl-16525	3	20	-	-	PUNCT
crl-16525	3	21	sa	sa	PROPN
crl-16525	3	22	.	.	PUNCT
crl-16525	4	1	academic	academic	ADJ
crl-16525	4	2	reference	reference	NOUN
crl-16525	4	3	librarians	librarian	VERB
crl-16525	4	4	frequently	frequently	ADV
crl-16525	4	5	work	work	VERB
crl-16525	4	6	with	with	ADP
crl-16525	4	7	students	student	NOUN
crl-16525	4	8	who	who	PRON
crl-16525	4	9	are	be	AUX
crl-16525	4	10	not	not	PART
crl-16525	4	11	aware	aware	ADJ
crl-16525	4	12	of	of	ADP
crl-16525	4	13	their	their	PRON
crl-16525	4	14	professional	professional	ADJ
crl-16525	4	15	roles	role	NOUN
crl-16525	4	16	.	.	PUNCT
crl-16525	5	1	in	in	ADP
crl-16525	5	2	online	online	ADJ
crl-16525	5	3	interactions	interaction	NOUN
crl-16525	5	4	,	,	PUNCT
crl-16525	5	5	a	a	DET
crl-16525	5	6	student	student	NOUN
crl-16525	5	7	might	might	AUX
crl-16525	5	8	not	not	PART
crl-16525	5	9	even	even	ADV
crl-16525	5	10	realize	realize	VERB
crl-16525	5	11	that	that	SCONJ
crl-16525	5	12	the	the	DET
crl-16525	5	13	librarian	librarian	NOUN
crl-16525	5	14	is	be	AUX
crl-16525	5	15	a	a	DET
crl-16525	5	16	person	person	NOUN
crl-16525	5	17	.	.	PUNCT
crl-16525	6	1	the	the	DET
crl-16525	6	2	ways	way	NOUN
crl-16525	6	3	students	student	NOUN
crl-16525	6	4	initiate	initiate	VERB
crl-16525	6	5	conversations	conversation	NOUN
crl-16525	6	6	reveal	reveal	VERB
crl-16525	6	7	their	their	PRON
crl-16525	6	8	understanding	understanding	NOUN
crl-16525	6	9	of	of	ADP
crl-16525	6	10	the	the	DET
crl-16525	6	11	mutual	mutual	ADJ
crl-16525	6	12	roles	role	NOUN
crl-16525	6	13	involved	involve	VERB
crl-16525	6	14	in	in	ADP
crl-16525	6	15	reference	reference	NOUN
crl-16525	6	16	encounters	encounter	NOUN
crl-16525	6	17	.	.	PUNCT
crl-16525	7	1	conversation	conversation	NOUN
crl-16525	7	2	analysis	analysis	NOUN
crl-16525	7	3	of	of	ADP
crl-16525	7	4	live	live	ADJ
crl-16525	7	5	chat	chat	NOUN
crl-16525	7	6	transcripts	transcript	NOUN
crl-16525	7	7	at	at	ADP
crl-16525	7	8	two	two	NUM
crl-16525	7	9	institutions	institution	NOUN
crl-16525	7	10	establishes	establish	VERB
crl-16525	7	11	the	the	DET
crl-16525	7	12	importance	importance	NOUN
crl-16525	7	13	of	of	ADP
crl-16525	7	14	opening	open	VERB
crl-16525	7	15	exchanges	exchange	NOUN
crl-16525	7	16	to	to	PART
crl-16525	7	17	shape	shape	VERB
crl-16525	7	18	the	the	DET
crl-16525	7	19	potential	potential	NOUN
crl-16525	7	20	for	for	ADP
crl-16525	7	21	teaching	teaching	NOUN
crl-16525	7	22	.	.	PUNCT
crl-16525	8	1	chats	chat	NOUN
crl-16525	8	2	that	that	SCONJ
crl-16525	8	3	students	student	NOUN
crl-16525	8	4	open	open	VERB
crl-16525	8	5	with	with	ADP
crl-16525	8	6	relational	relational	ADJ
crl-16525	8	7	cues	cue	NOUN
crl-16525	8	8	(	(	PUNCT
crl-16525	8	9	greeting	greet	VERB
crl-16525	8	10	,	,	PUNCT
crl-16525	8	11	introduction	introduction	NOUN
crl-16525	8	12	,	,	PUNCT
crl-16525	8	13	courtesy	courtesy	NOUN
crl-16525	8	14	,	,	PUNCT
crl-16525	8	15	verbal	verbal	ADJ
crl-16525	8	16	softeners	softener	NOUN
crl-16525	8	17	)	)	PUNCT
crl-16525	8	18	last	last	ADJ
crl-16525	8	19	longer	long	ADV
crl-16525	8	20	than	than	ADP
crl-16525	8	21	chats	chat	NOUN
crl-16525	8	22	without	without	ADP
crl-16525	8	23	these	these	DET
crl-16525	8	24	cues	cue	NOUN
crl-16525	8	25	.	.	PUNCT
crl-16525	9	1	longer	long	ADJ
crl-16525	9	2	chats	chat	NOUN
crl-16525	9	3	include	include	VERB
crl-16525	9	4	more	more	ADJ
crl-16525	9	5	expressions	expression	NOUN
crl-16525	9	6	of	of	ADP
crl-16525	9	7	enthusiastic	enthusiastic	ADJ
crl-16525	9	8	gratitude	gratitude	NOUN
crl-16525	9	9	.	.	PUNCT
crl-16525	10	1	the	the	DET
crl-16525	10	2	transcripts	transcript	NOUN
crl-16525	10	3	show	show	VERB
crl-16525	10	4	evidence	evidence	NOUN
crl-16525	10	5	of	of	ADP
crl-16525	10	6	successful	successful	ADJ
crl-16525	10	7	strategies	strategy	NOUN
crl-16525	10	8	by	by	ADP
crl-16525	10	9	librarians	librarian	NOUN
crl-16525	10	10	to	to	PART
crl-16525	10	11	shift	shift	VERB
crl-16525	10	12	chats	chat	NOUN
crl-16525	10	13	from	from	ADP
crl-16525	10	14	transactional	transactional	ADJ
crl-16525	10	15	openings	opening	NOUN
crl-16525	10	16	to	to	ADP
crl-16525	10	17	conversations	conversation	NOUN
crl-16525	10	18	with	with	ADP
crl-16525	10	19	potential	potential	NOUN
crl-16525	10	20	for	for	ADP
crl-16525	10	21	engaged	engaged	ADJ
crl-16525	10	22	learning	learning	NOUN
crl-16525	10	23	.	.	PUNCT
crl-16525	11	1	an	an	DET
crl-16525	11	2	early	early	ADJ
crl-16525	11	3	stage	stage	NOUN
crl-16525	11	4	of	of	ADP
crl-16525	11	5	analysis	analysis	NOUN
crl-16525	11	6	was	be	AUX
crl-16525	11	7	presented	present	VERB
crl-16525	11	8	as	as	ADP
crl-16525	11	9	a	a	DET
crl-16525	11	10	poster	poster	NOUN
crl-16525	11	11	at	at	ADP
crl-16525	11	12	the	the	DET
crl-16525	11	13	library	library	NOUN
crl-16525	11	14	assessment	assessment	NOUN
crl-16525	11	15	conference	conference	NOUN
crl-16525	11	16	2014	2014	NUM
crl-16525	11	17	,	,	PUNCT
crl-16525	11	18	seattle	seattle	PROPN
crl-16525	11	19	,	,	PUNCT
crl-16525	11	20	washington	washington	PROPN
crl-16525	11	21	.	.	PUNCT
crl-16525	12	1	question	question	NOUN
crl-16525	12	2	flashes	flash	NOUN
crl-16525	12	3	onto	onto	ADP
crl-16525	12	4	a	a	DET
crl-16525	12	5	screen	screen	NOUN
crl-16525	12	6	with	with	ADP
crl-16525	12	7	a	a	DET
crl-16525	12	8	demanding	demanding	ADJ
crl-16525	12	9	chirp	chirp	NOUN
crl-16525	12	10	.	.	PUNCT
crl-16525	13	1	anonymous	anonymous	ADJ
crl-16525	13	2	.	.	PUNCT
crl-16525	14	1	lacking	lack	VERB
crl-16525	14	2	context	context	NOUN
crl-16525	14	3	.	.	PUNCT
crl-16525	15	1	polite	polite	ADJ
crl-16525	15	2	and	and	CCONJ
crl-16525	15	3	friendly	friendly	ADJ
crl-16525	15	4	or	or	CCONJ
crl-16525	15	5	abrupt	abrupt	ADJ
crl-16525	15	6	and	and	CCONJ
crl-16525	15	7	mechanical	mechanical	ADJ
crl-16525	15	8	.	.	PUNCT
crl-16525	16	1	then	then	ADV
crl-16525	16	2	another	another	PRON
crl-16525	16	3	,	,	PUNCT
crl-16525	16	4	and	and	CCONJ
crl-16525	16	5	another	another	PRON
crl-16525	16	6	.	.	PUNCT
crl-16525	17	1	librarians	librarian	NOUN
crl-16525	17	2	providing	provide	VERB
crl-16525	17	3	live	live	ADV
crl-16525	17	4	chat	chat	VERB
crl-16525	17	5	reference	reference	NOUN
crl-16525	17	6	service	service	NOUN
crl-16525	17	7	must	must	AUX
crl-16525	17	8	respond	respond	VERB
crl-16525	17	9	instantly	instantly	ADV
crl-16525	17	10	in	in	ADP
crl-16525	17	11	a	a	DET
crl-16525	17	12	way	way	NOUN
crl-16525	17	13	that	that	PRON
crl-16525	17	14	fosters	foster	VERB
crl-16525	17	15	professional	professional	ADJ
crl-16525	17	16	standards	standard	NOUN
crl-16525	17	17	.	.	PUNCT
crl-16525	18	1	yet	yet	CCONJ
crl-16525	18	2	no	no	DET
crl-16525	18	3	research	research	NOUN
crl-16525	18	4	has	have	AUX
crl-16525	18	5	investigated	investigate	VERB
crl-16525	18	6	how	how	SCONJ
crl-16525	18	7	opening	opening	NOUN
crl-16525	18	8	exchanges	exchange	NOUN
crl-16525	18	9	between	between	ADP
crl-16525	18	10	students	student	NOUN
crl-16525	18	11	and	and	CCONJ
crl-16525	18	12	librarians	librarian	NOUN
crl-16525	18	13	in	in	ADP
crl-16525	18	14	chat	chat	NOUN
crl-16525	18	15	reference	reference	NOUN
crl-16525	18	16	affect	affect	VERB
crl-16525	18	17	the	the	DET
crl-16525	18	18	potential	potential	NOUN
crl-16525	18	19	for	for	ADP
crl-16525	18	20	teaching	teaching	NOUN
crl-16525	18	21	and	and	CCONJ
crl-16525	18	22	learning	learning	NOUN
crl-16525	18	23	.	.	PUNCT
crl-16525	19	1	analysis	analysis	NOUN
crl-16525	19	2	of	of	ADP
crl-16525	19	3	how	how	SCONJ
crl-16525	19	4	students	student	NOUN
crl-16525	19	5	open	open	VERB
crl-16525	19	6	chat	chat	VERB
crl-16525	19	7	reference	reference	NOUN
crl-16525	19	8	interactions	interaction	NOUN
crl-16525	19	9	and	and	CCONJ
crl-16525	19	10	how	how	SCONJ
crl-16525	19	11	librarians	librarians	PROPN
crl-16525	19	12	respond	respond	VERB
crl-16525	19	13	is	be	AUX
crl-16525	19	14	useful	useful	ADJ
crl-16525	19	15	for	for	ADP
crl-16525	19	16	improving	improve	VERB
crl-16525	19	17	chat	chat	NOUN
crl-16525	19	18	reference	reference	NOUN
crl-16525	19	19	and	and	CCONJ
crl-16525	19	20	promoting	promote	VERB
crl-16525	19	21	the	the	DET
crl-16525	19	22	educational	educational	ADJ
crl-16525	19	23	role	role	NOUN
crl-16525	19	24	called	call	VERB
crl-16525	19	25	for	for	ADP
crl-16525	19	26	in	in	ADP
crl-16525	19	27	the	the	DET
crl-16525	19	28	association	association	NOUN
crl-16525	19	29	of	of	ADP
crl-16525	19	30	college	college	PROPN
crl-16525	19	31	&	&	CCONJ
crl-16525	19	32	research	research	PROPN
crl-16525	19	33	libraries	library	NOUN
crl-16525	19	34	(	(	PUNCT
crl-16525	19	35	acrl	acrl	ADJ
crl-16525	19	36	)	)	PUNCT
crl-16525	19	37	standards	standard	NOUN
crl-16525	19	38	for	for	ADP
crl-16525	19	39	libraries	library	NOUN
crl-16525	19	40	in	in	ADP
crl-16525	19	41	higher	high	ADJ
crl-16525	19	42	education	education	NOUN
crl-16525	19	43	,	,	PUNCT
crl-16525	19	44	especially	especially	ADV
crl-16525	19	45	performance	performance	NOUN
crl-16525	19	46	indicator	indicator	NOUN
crl-16525	19	47	3.4	3.4	NUM
crl-16525	19	48	:	:	PUNCT
crl-16525	19	49	“	"	PUNCT
crl-16525	19	50	library	library	NOUN
crl-16525	19	51	personnel	personnel	NOUN
crl-16525	19	52	provide	provide	VERB
crl-16525	19	53	regular	regular	ADJ
crl-16525	19	54	instruction	instruction	NOUN
crl-16525	19	55	in	in	ADP
crl-16525	19	56	a	a	DET
crl-16525	19	57	variety	variety	NOUN
crl-16525	19	58	of	of	ADP
crl-16525	19	59	contexts	contexts	NOUN
crl-16525	19	60	and	and	CCONJ
crl-16525	19	61	employ	employ	VERB
crl-16525	19	62	multiple	multiple	ADJ
crl-16525	19	63	learning	learning	NOUN
crl-16525	19	64	platforms	platform	NOUN
crl-16525	19	65	and	and	CCONJ
crl-16525	19	66	pedagogies	pedagogy	NOUN
crl-16525	19	67	.	.	PUNCT
crl-16525	19	68	”1	”1	SPACE
crl-16525	20	1	the	the	DET
crl-16525	20	2	purpose	purpose	NOUN
crl-16525	20	3	of	of	ADP
crl-16525	20	4	this	this	DET
crl-16525	20	5	study	study	NOUN
crl-16525	20	6	was	be	AUX
crl-16525	20	7	to	to	PART
crl-16525	20	8	apply	apply	VERB
crl-16525	20	9	conversation	conversation	NOUN
crl-16525	20	10	analysis	analysis	NOUN
crl-16525	20	11	(	(	PUNCT
crl-16525	20	12	ca	ca	NOUN
crl-16525	20	13	)	)	PUNCT
crl-16525	20	14	theory	theory	NOUN
crl-16525	20	15	and	and	CCONJ
crl-16525	20	16	techniques	technique	NOUN
crl-16525	20	17	to	to	ADP
crl-16525	20	18	one	one	NUM
crl-16525	20	19	week	week	NOUN
crl-16525	20	20	’s	’s	PART
crl-16525	20	21	live	live	NOUN
crl-16525	20	22	chat	chat	VERB
crl-16525	20	23	reference	reference	NOUN
crl-16525	20	24	transcripts	transcript	NOUN
crl-16525	20	25	at	at	ADP
crl-16525	20	26	two	two	NUM
crl-16525	20	27	libraries	library	NOUN
crl-16525	20	28	.	.	PUNCT
crl-16525	21	1	graduate	graduate	NOUN
crl-16525	21	2	training	training	NOUN
crl-16525	21	3	in	in	ADP
crl-16525	21	4	ca	ca	PROPN
crl-16525	21	5	as	as	ADP
crl-16525	21	6	part	part	NOUN
crl-16525	21	7	of	of	ADP
crl-16525	21	8	doctoral	doctoral	ADJ
crl-16525	21	9	work	work	NOUN
crl-16525	21	10	in	in	ADP
crl-16525	21	11	sociology	sociology	NOUN
crl-16525	21	12	fed	feed	VERB
crl-16525	21	13	my	my	PRON
crl-16525	21	14	interest	interest	NOUN
crl-16525	21	15	in	in	ADP
crl-16525	21	16	and	and	CCONJ
crl-16525	21	17	skill	skill	NOUN
crl-16525	21	18	set	set	VERB
crl-16525	21	19	for	for	ADP
crl-16525	21	20	this	this	DET
crl-16525	21	21	approach.2	approach.2	PROPN
crl-16525	21	22	research	research	NOUN
crl-16525	21	23	questions	question	NOUN
crl-16525	21	24	were	be	AUX
crl-16525	21	25	as	as	SCONJ
crl-16525	21	26	follows	follow	VERB
crl-16525	21	27	:	:	PUNCT
crl-16525	21	28	•	•	VERB
crl-16525	21	29	in	in	ADP
crl-16525	21	30	what	what	DET
crl-16525	21	31	ways	way	NOUN
crl-16525	21	32	do	do	AUX
crl-16525	21	33	students	student	NOUN
crl-16525	21	34	begin	begin	VERB
crl-16525	21	35	chat	chat	VERB
crl-16525	21	36	reference	reference	NOUN
crl-16525	21	37	interactions	interaction	NOUN
crl-16525	21	38	?	?	PUNCT
crl-16525	22	1	•	•	VERB
crl-16525	22	2	to	to	ADP
crl-16525	22	3	what	what	DET
crl-16525	22	4	extent	extent	NOUN
crl-16525	22	5	do	do	AUX
crl-16525	22	6	student	student	NOUN
crl-16525	22	7	openings	opening	NOUN
crl-16525	22	8	vary	vary	VERB
crl-16525	22	9	at	at	ADP
crl-16525	22	10	different	different	ADJ
crl-16525	22	11	institutions	institution	NOUN
crl-16525	22	12	?	?	PUNCT
crl-16525	23	1	doi:10.5860	doi:10.5860	PROPN
crl-16525	23	2	/	/	SYM
crl-16525	23	3	crl.77.4.455	crl.77.4.455	CCONJ
crl-16525	23	4	crl16	crl16	NOUN
crl-16525	23	5	-	-	PUNCT
crl-16525	23	6	776	776	NUM
crl-16525	23	7	456	456	NUM
crl-16525	23	8	college	college	PROPN
crl-16525	23	9	&	&	CCONJ
crl-16525	23	10	research	research	PROPN
crl-16525	23	11	libraries	library	NOUN
crl-16525	23	12	july	july	PROPN
crl-16525	23	13	2016	2016	NUM
crl-16525	23	14	•	•	VERB
crl-16525	23	15	how	how	SCONJ
crl-16525	23	16	do	do	AUX
crl-16525	23	17	students	student	NOUN
crl-16525	23	18	’	’	PART
crl-16525	23	19	choices	choice	NOUN
crl-16525	23	20	about	about	ADP
crl-16525	23	21	beginning	begin	VERB
crl-16525	23	22	chats	chat	NOUN
crl-16525	23	23	influence	influence	VERB
crl-16525	23	24	the	the	DET
crl-16525	23	25	length	length	NOUN
crl-16525	23	26	of	of	ADP
crl-16525	23	27	the	the	DET
crl-16525	23	28	interaction	interaction	NOUN
crl-16525	23	29	and	and	CCONJ
crl-16525	23	30	their	their	PRON
crl-16525	23	31	satisfaction	satisfaction	NOUN
crl-16525	23	32	?	?	PUNCT
crl-16525	24	1	•	•	INTJ
crl-16525	24	2	what	what	PRON
crl-16525	24	3	first	first	ADJ
crl-16525	24	4	response	response	NOUN
crl-16525	24	5	strategies	strategy	NOUN
crl-16525	24	6	do	do	AUX
crl-16525	24	7	librarians	librarian	NOUN
crl-16525	24	8	use	use	VERB
crl-16525	24	9	to	to	PART
crl-16525	24	10	prompt	prompt	VERB
crl-16525	24	11	students	student	NOUN
crl-16525	24	12	to	to	PART
crl-16525	24	13	interact	interact	VERB
crl-16525	24	14	with	with	ADP
crl-16525	24	15	them	they	PRON
crl-16525	24	16	as	as	ADP
crl-16525	24	17	teachers	teacher	NOUN
crl-16525	24	18	?	?	PUNCT
crl-16525	25	1	review	review	NOUN
crl-16525	25	2	of	of	ADP
crl-16525	25	3	the	the	DET
crl-16525	25	4	literature	literature	NOUN
crl-16525	25	5	two	two	NUM
crl-16525	25	6	streams	stream	NOUN
crl-16525	25	7	of	of	ADP
crl-16525	25	8	research	research	NOUN
crl-16525	25	9	inform	inform	NOUN
crl-16525	25	10	this	this	DET
crl-16525	25	11	study	study	NOUN
crl-16525	25	12	.	.	PUNCT
crl-16525	26	1	one	one	NUM
crl-16525	26	2	stream	stream	NOUN
crl-16525	26	3	is	be	AUX
crl-16525	26	4	work	work	NOUN
crl-16525	26	5	in	in	ADP
crl-16525	26	6	librarianship	librarianship	NOUN
crl-16525	26	7	that	that	PRON
crl-16525	26	8	investigates	investigate	VERB
crl-16525	26	9	the	the	DET
crl-16525	26	10	teacher	teacher	NOUN
crl-16525	26	11	identity	identity	NOUN
crl-16525	26	12	among	among	ADP
crl-16525	26	13	academic	academic	ADJ
crl-16525	26	14	reference	reference	NOUN
crl-16525	26	15	librarians	librarian	NOUN
crl-16525	26	16	,	,	PUNCT
crl-16525	26	17	as	as	ADV
crl-16525	26	18	well	well	ADV
crl-16525	26	19	as	as	ADP
crl-16525	26	20	whether	whether	SCONJ
crl-16525	26	21	and	and	CCONJ
crl-16525	26	22	how	how	SCONJ
crl-16525	26	23	teaching	teaching	NOUN
crl-16525	26	24	can	can	AUX
crl-16525	26	25	be	be	AUX
crl-16525	26	26	effective	effective	ADJ
crl-16525	26	27	in	in	ADP
crl-16525	26	28	virtual	virtual	ADJ
crl-16525	26	29	interactions	interaction	NOUN
crl-16525	26	30	.	.	PUNCT
crl-16525	27	1	the	the	DET
crl-16525	27	2	other	other	ADJ
crl-16525	27	3	is	be	AUX
crl-16525	27	4	work	work	NOUN
crl-16525	27	5	in	in	ADP
crl-16525	27	6	sociolinguistics	sociolinguistic	NOUN
crl-16525	27	7	,	,	PUNCT
crl-16525	27	8	specifically	specifically	ADV
crl-16525	27	9	ca	can	AUX
crl-16525	27	10	,	,	PUNCT
crl-16525	27	11	and	and	CCONJ
crl-16525	27	12	its	its	PRON
crl-16525	27	13	potential	potential	ADJ
crl-16525	27	14	benefits	benefit	NOUN
crl-16525	27	15	for	for	ADP
crl-16525	27	16	empirical	empirical	ADJ
crl-16525	27	17	study	study	NOUN
crl-16525	27	18	of	of	ADP
crl-16525	27	19	these	these	DET
crl-16525	27	20	issues	issue	NOUN
crl-16525	27	21	.	.	PUNCT
crl-16525	28	1	the	the	DET
crl-16525	28	2	present	present	ADJ
crl-16525	28	3	study	study	NOUN
crl-16525	28	4	fills	fill	VERB
crl-16525	28	5	gaps	gap	NOUN
crl-16525	28	6	in	in	ADP
crl-16525	28	7	both	both	DET
crl-16525	28	8	literatures	literature	NOUN
crl-16525	28	9	.	.	PUNCT
crl-16525	29	1	it	it	PRON
crl-16525	29	2	provides	provide	VERB
crl-16525	29	3	empirical	empirical	ADJ
crl-16525	29	4	evidence	evidence	NOUN
crl-16525	29	5	of	of	ADP
crl-16525	29	6	everyday	everyday	ADJ
crl-16525	29	7	identity	identity	NOUN
crl-16525	29	8	work	work	NOUN
crl-16525	29	9	among	among	ADP
crl-16525	29	10	librarians	librarian	NOUN
crl-16525	29	11	at	at	ADP
crl-16525	29	12	two	two	NUM
crl-16525	29	13	universities	university	NOUN
crl-16525	29	14	.	.	PUNCT
crl-16525	30	1	it	it	PRON
crl-16525	30	2	adds	add	VERB
crl-16525	30	3	to	to	ADP
crl-16525	30	4	the	the	DET
crl-16525	30	5	existing	exist	VERB
crl-16525	30	6	literature	literature	NOUN
crl-16525	30	7	by	by	ADP
crl-16525	30	8	providing	provide	VERB
crl-16525	30	9	the	the	DET
crl-16525	30	10	first	first	ADJ
crl-16525	30	11	interpretive	interpretive	ADJ
crl-16525	30	12	analysis	analysis	NOUN
crl-16525	30	13	of	of	ADP
crl-16525	30	14	how	how	SCONJ
crl-16525	30	15	opening	opening	NOUN
crl-16525	30	16	exchanges	exchange	NOUN
crl-16525	30	17	in	in	ADP
crl-16525	30	18	chats	chat	NOUN
crl-16525	30	19	affect	affect	VERB
crl-16525	30	20	their	their	PRON
crl-16525	30	21	duration	duration	NOUN
crl-16525	30	22	and	and	CCONJ
crl-16525	30	23	student	student	NOUN
crl-16525	30	24	satisfaction	satisfaction	NOUN
crl-16525	30	25	and	and	CCONJ
crl-16525	30	26	can	can	AUX
crl-16525	30	27	set	set	VERB
crl-16525	30	28	the	the	DET
crl-16525	30	29	stage	stage	NOUN
crl-16525	30	30	for	for	ADP
crl-16525	30	31	teaching	teaching	NOUN
crl-16525	30	32	.	.	PUNCT
crl-16525	31	1	in	in	ADP
crl-16525	31	2	sociolinguistics	sociolinguistic	NOUN
crl-16525	31	3	,	,	PUNCT
crl-16525	31	4	the	the	DET
crl-16525	31	5	study	study	NOUN
crl-16525	31	6	contributes	contribute	VERB
crl-16525	31	7	evidence	evidence	NOUN
crl-16525	31	8	from	from	ADP
crl-16525	31	9	librarianship	librarianship	NOUN
crl-16525	31	10	that	that	PRON
crl-16525	31	11	supports	support	VERB
crl-16525	31	12	and	and	CCONJ
crl-16525	31	13	extends	extend	VERB
crl-16525	31	14	ca	can	AUX
crl-16525	31	15	theory	theory	NOUN
crl-16525	31	16	.	.	PUNCT
crl-16525	32	1	researchers	researcher	NOUN
crl-16525	32	2	in	in	ADP
crl-16525	32	3	librarianship	librarianship	NOUN
crl-16525	32	4	have	have	AUX
crl-16525	32	5	contested	contest	VERB
crl-16525	32	6	whether	whether	SCONJ
crl-16525	32	7	librarians	librarian	NOUN
crl-16525	32	8	are	be	AUX
crl-16525	32	9	or	or	CCONJ
crl-16525	32	10	should	should	AUX
crl-16525	32	11	be	be	AUX
crl-16525	32	12	teachers	teacher	NOUN
crl-16525	32	13	.	.	PUNCT
crl-16525	33	1	in	in	ADP
crl-16525	33	2	a	a	DET
crl-16525	33	3	classic	classic	ADJ
crl-16525	33	4	article	article	NOUN
crl-16525	33	5	,	,	PUNCT
crl-16525	33	6	pauline	pauline	PROPN
crl-16525	33	7	wilson	wilson	PROPN
crl-16525	33	8	refuted	refute	VERB
crl-16525	33	9	the	the	DET
crl-16525	33	10	teacher	teacher	NOUN
crl-16525	33	11	identity	identity	NOUN
crl-16525	33	12	as	as	ADP
crl-16525	33	13	an	an	DET
crl-16525	33	14	artifact	artifact	NOUN
crl-16525	33	15	of	of	ADP
crl-16525	33	16	inflated	inflated	ADJ
crl-16525	33	17	professional	professional	ADJ
crl-16525	33	18	status.3	status.3	PROPN
crl-16525	33	19	constance	constance	NOUN
crl-16525	33	20	miller	miller	PROPN
crl-16525	33	21	and	and	CCONJ
crl-16525	33	22	james	james	PROPN
crl-16525	33	23	rettig	rettig	PROPN
crl-16525	33	24	also	also	ADV
crl-16525	33	25	took	take	VERB
crl-16525	33	26	the	the	DET
crl-16525	33	27	position	position	NOUN
crl-16525	33	28	that	that	PRON
crl-16525	33	29	librarians	librarian	VERB
crl-16525	33	30	should	should	AUX
crl-16525	33	31	not	not	PART
crl-16525	33	32	teach	teach	VERB
crl-16525	33	33	patrons	patron	NOUN
crl-16525	33	34	to	to	PART
crl-16525	33	35	be	be	AUX
crl-16525	33	36	independent	independent	ADJ
crl-16525	33	37	.	.	PUNCT
crl-16525	34	1	delivery	delivery	NOUN
crl-16525	34	2	of	of	ADP
crl-16525	34	3	information	information	NOUN
crl-16525	34	4	was	be	AUX
crl-16525	34	5	to	to	PART
crl-16525	34	6	be	be	AUX
crl-16525	34	7	a	a	DET
crl-16525	34	8	bulwark	bulwark	NOUN
crl-16525	34	9	against	against	ADP
crl-16525	34	10	obsolescence.4	obsolescence.4	PROPN
crl-16525	34	11	however	however	ADV
crl-16525	34	12	,	,	PUNCT
crl-16525	34	13	as	as	SCONJ
crl-16525	34	14	noted	note	VERB
crl-16525	34	15	previously	previously	ADV
crl-16525	34	16	,	,	PUNCT
crl-16525	34	17	those	those	PRON
crl-16525	34	18	who	who	PRON
crl-16525	34	19	advocate	advocate	VERB
crl-16525	34	20	an	an	DET
crl-16525	34	21	educational	educational	ADJ
crl-16525	34	22	role	role	NOUN
crl-16525	34	23	have	have	AUX
crl-16525	34	24	prevailed	prevail	VERB
crl-16525	34	25	in	in	ADP
crl-16525	34	26	national	national	ADJ
crl-16525	34	27	professional	professional	ADJ
crl-16525	34	28	standards	standard	NOUN
crl-16525	34	29	.	.	PUNCT
crl-16525	35	1	james	james	PROPN
crl-16525	35	2	k.	k.	PROPN
crl-16525	35	3	elmborg	elmborg	PROPN
crl-16525	35	4	made	make	VERB
crl-16525	35	5	a	a	DET
crl-16525	35	6	case	case	NOUN
crl-16525	35	7	for	for	ADP
crl-16525	35	8	teaching	teaching	NOUN
crl-16525	35	9	as	as	ADP
crl-16525	35	10	the	the	DET
crl-16525	35	11	core	core	NOUN
crl-16525	35	12	of	of	ADP
crl-16525	35	13	academic	academic	ADJ
crl-16525	35	14	reference	reference	NOUN
crl-16525	35	15	work	work	NOUN
crl-16525	35	16	and	and	CCONJ
crl-16525	35	17	encouraged	encourage	VERB
crl-16525	35	18	librarians	librarian	NOUN
crl-16525	35	19	to	to	PART
crl-16525	35	20	use	use	VERB
crl-16525	35	21	questions	question	NOUN
crl-16525	35	22	to	to	PART
crl-16525	35	23	engage	engage	VERB
crl-16525	35	24	students	student	NOUN
crl-16525	35	25	in	in	ADP
crl-16525	35	26	learning.5	learning.5	PROPN
crl-16525	35	27	scott	scott	PROPN
crl-16525	35	28	walter	walter	NOUN
crl-16525	35	29	used	use	VERB
crl-16525	35	30	qualitative	qualitative	ADJ
crl-16525	35	31	interviews	interview	NOUN
crl-16525	35	32	to	to	PART
crl-16525	35	33	understand	understand	VERB
crl-16525	35	34	how	how	SCONJ
crl-16525	35	35	academic	academic	ADJ
crl-16525	35	36	librarians	librarian	NOUN
crl-16525	35	37	framed	frame	VERB
crl-16525	35	38	teaching	teaching	NOUN
crl-16525	35	39	as	as	ADP
crl-16525	35	40	central	central	ADJ
crl-16525	35	41	to	to	ADP
crl-16525	35	42	their	their	PRON
crl-16525	35	43	role	role	NOUN
crl-16525	35	44	,	,	PUNCT
crl-16525	35	45	even	even	ADV
crl-16525	35	46	as	as	SCONJ
crl-16525	35	47	they	they	PRON
crl-16525	35	48	struggled	struggle	VERB
crl-16525	35	49	with	with	ADP
crl-16525	35	50	the	the	DET
crl-16525	35	51	stress	stress	NOUN
crl-16525	35	52	of	of	ADP
crl-16525	35	53	multiple	multiple	ADJ
crl-16525	35	54	demands.6	demands.6	PROPN
crl-16525	35	55	studies	study	NOUN
crl-16525	35	56	of	of	ADP
crl-16525	35	57	virtual	virtual	ADJ
crl-16525	35	58	reference	reference	NOUN
crl-16525	35	59	(	(	PUNCT
crl-16525	35	60	vr	vr	NOUN
crl-16525	35	61	,	,	PUNCT
crl-16525	35	62	which	which	PRON
crl-16525	35	63	includes	include	VERB
crl-16525	35	64	e	e	NOUN
crl-16525	35	65	-	-	NOUN
crl-16525	35	66	mail	mail	NOUN
crl-16525	35	67	and	and	CCONJ
crl-16525	35	68	sms	sms	NOUN
crl-16525	35	69	/	/	SYM
crl-16525	35	70	text	text	NOUN
crl-16525	35	71	interactions	interaction	NOUN
crl-16525	35	72	as	as	ADV
crl-16525	35	73	well	well	ADV
crl-16525	35	74	as	as	ADP
crl-16525	35	75	chat	chat	PROPN
crl-16525	35	76	)	)	PUNCT
crl-16525	35	77	also	also	ADV
crl-16525	35	78	land	land	VERB
crl-16525	35	79	on	on	ADP
crl-16525	35	80	the	the	DET
crl-16525	35	81	educational	educational	ADJ
crl-16525	35	82	side	side	NOUN
crl-16525	35	83	of	of	ADP
crl-16525	35	84	the	the	DET
crl-16525	35	85	debate	debate	NOUN
crl-16525	35	86	.	.	PUNCT
crl-16525	36	1	miriam	miriam	PROPN
crl-16525	36	2	l.	l.	PROPN
crl-16525	36	3	matteson	matteson	PROPN
crl-16525	36	4	,	,	PUNCT
crl-16525	36	5	jennifer	jennifer	PROPN
crl-16525	36	6	salamon	salamon	PROPN
crl-16525	36	7	,	,	PUNCT
crl-16525	36	8	and	and	CCONJ
crl-16525	36	9	lindy	lindy	NOUN
crl-16525	36	10	brewster	brewster	NOUN
crl-16525	36	11	synthesized	synthesize	VERB
crl-16525	36	12	research	research	NOUN
crl-16525	36	13	from	from	ADP
crl-16525	36	14	1995	1995	NUM
crl-16525	36	15	to	to	ADP
crl-16525	36	16	2010	2010	NUM
crl-16525	36	17	on	on	ADP
crl-16525	36	18	chat	chat	NOUN
crl-16525	36	19	reference	reference	NOUN
crl-16525	36	20	service	service	NOUN
crl-16525	36	21	and	and	CCONJ
crl-16525	36	22	concluded	conclude	VERB
crl-16525	36	23	“	"	PUNCT
crl-16525	36	24	that	that	DET
crl-16525	36	25	instruction	instruction	NOUN
crl-16525	36	26	can	can	AUX
crl-16525	36	27	be	be	AUX
crl-16525	36	28	provided	provide	VERB
crl-16525	36	29	(	(	PUNCT
crl-16525	36	30	and	and	CCONJ
crl-16525	36	31	evaluated	evaluate	VERB
crl-16525	36	32	)	)	PUNCT
crl-16525	36	33	in	in	ADP
crl-16525	36	34	chat	chat	PROPN
crl-16525	36	35	service	service	NOUN
crl-16525	36	36	,	,	PUNCT
crl-16525	36	37	that	that	SCONJ
crl-16525	36	38	many	many	ADJ
crl-16525	36	39	chat	chat	VERB
crl-16525	36	40	interactions	interaction	NOUN
crl-16525	36	41	include	include	VERB
crl-16525	36	42	instructional	instructional	ADJ
crl-16525	36	43	elements	element	NOUN
crl-16525	36	44	,	,	PUNCT
crl-16525	36	45	and	and	CCONJ
crl-16525	36	46	that	that	SCONJ
crl-16525	36	47	users	user	NOUN
crl-16525	36	48	do	do	AUX
crl-16525	36	49	ask	ask	VERB
crl-16525	36	50	for	for	ADP
crl-16525	36	51	instruction	instruction	NOUN
crl-16525	36	52	.	.	PUNCT
crl-16525	36	53	”7	”7	SPACE
crl-16525	37	1	christina	christina	PROPN
crl-16525	37	2	m.	m.	PROPN
crl-16525	37	3	desai	desai	PROPN
crl-16525	37	4	and	and	CCONJ
crl-16525	37	5	stephanie	stephanie	PROPN
crl-16525	37	6	j.	j.	PROPN
crl-16525	37	7	graves	graves	PROPN
crl-16525	37	8	analyzed	analyze	VERB
crl-16525	37	9	teaching	teaching	NOUN
crl-16525	37	10	methods	method	NOUN
crl-16525	37	11	in	in	ADP
crl-16525	37	12	vr	vr	NOUN
crl-16525	37	13	interactions	interaction	NOUN
crl-16525	37	14	and	and	CCONJ
crl-16525	37	15	concluded	conclude	VERB
crl-16525	37	16	that	that	SCONJ
crl-16525	37	17	“	"	PUNCT
crl-16525	37	18	research	research	NOUN
crl-16525	37	19	should	should	AUX
crl-16525	37	20	not	not	PART
crl-16525	37	21	be	be	AUX
crl-16525	37	22	a	a	DET
crl-16525	37	23	magic	magic	ADJ
crl-16525	37	24	act	act	NOUN
crl-16525	37	25	performed	perform	VERB
crl-16525	37	26	by	by	ADP
crl-16525	37	27	the	the	DET
crl-16525	37	28	librarian”8	librarian”8	NOUN
crl-16525	37	29	and	and	CCONJ
crl-16525	37	30	that	that	SCONJ
crl-16525	37	31	“	"	PUNCT
crl-16525	37	32	librarians	librarian	NOUN
crl-16525	37	33	should	should	AUX
crl-16525	37	34	not	not	PART
crl-16525	37	35	rely	rely	VERB
crl-16525	37	36	strictly	strictly	ADV
crl-16525	37	37	on	on	ADP
crl-16525	37	38	patron	patron	NOUN
crl-16525	37	39	questions	question	NOUN
crl-16525	37	40	to	to	PART
crl-16525	37	41	determine	determine	VERB
crl-16525	37	42	whether	whether	SCONJ
crl-16525	37	43	or	or	CCONJ
crl-16525	37	44	not	not	PART
crl-16525	37	45	to	to	PART
crl-16525	37	46	practice	practice	VERB
crl-16525	37	47	instruction	instruction	NOUN
crl-16525	37	48	.	.	PUNCT
crl-16525	37	49	”9	”9	SPACE
crl-16525	38	1	susan	susan	PROPN
crl-16525	38	2	avery	avery	PROPN
crl-16525	38	3	and	and	CCONJ
crl-16525	38	4	david	david	PROPN
crl-16525	38	5	ward	ward	PROPN
crl-16525	38	6	developed	develop	VERB
crl-16525	38	7	teaching	teaching	NOUN
crl-16525	38	8	goals	goal	NOUN
crl-16525	38	9	for	for	ADP
crl-16525	38	10	vr.10	vr.10	X
crl-16525	38	11	marie	marie	PROPN
crl-16525	38	12	l.	l.	PROPN
crl-16525	38	13	radford	radford	PROPN
crl-16525	38	14	et	et	PROPN
crl-16525	39	1	al	al	PROPN
crl-16525	39	2	.	.	PROPN
crl-16525	39	3	found	find	VERB
crl-16525	39	4	that	that	SCONJ
crl-16525	39	5	“	"	PUNCT
crl-16525	39	6	the	the	DET
crl-16525	39	7	academic	academic	ADJ
crl-16525	39	8	librarian	librarian	NOUN
crl-16525	39	9	thus	thus	ADV
crl-16525	39	10	generally	generally	ADV
crl-16525	39	11	assumes	assume	VERB
crl-16525	39	12	a	a	DET
crl-16525	39	13	teaching	teaching	NOUN
crl-16525	39	14	role	role	NOUN
crl-16525	39	15	or	or	CCONJ
crl-16525	39	16	line	line	NOUN
crl-16525	39	17	in	in	ADP
crl-16525	39	18	reference	reference	NOUN
crl-16525	39	19	encounters	encounter	VERB
crl-16525	39	20	with	with	ADP
crl-16525	39	21	students	student	NOUN
crl-16525	39	22	.	.	PUNCT
crl-16525	40	1	”11	”11	NOUN
crl-16525	40	2	and	and	CCONJ
crl-16525	40	3	terrence	terrence	PROPN
crl-16525	40	4	w.	w.	PROPN
crl-16525	40	5	epperson	epperson	PROPN
crl-16525	40	6	and	and	CCONJ
crl-16525	40	7	alan	alan	PROPN
crl-16525	40	8	zemel	zemel	PROPN
crl-16525	40	9	noted	note	VERB
crl-16525	40	10	the	the	DET
crl-16525	40	11	“	"	PUNCT
crl-16525	40	12	institutional	institutional	ADJ
crl-16525	40	13	imperatives	imperative	NOUN
crl-16525	40	14	”	"	PUNCT
crl-16525	40	15	of	of	ADP
crl-16525	40	16	both	both	PRON
crl-16525	40	17	fully	fully	ADV
crl-16525	40	18	understanding	understand	VERB
crl-16525	40	19	the	the	DET
crl-16525	40	20	underlying	underlie	VERB
crl-16525	40	21	research	research	NOUN
crl-16525	40	22	need	need	NOUN
crl-16525	40	23	and	and	CCONJ
crl-16525	40	24	offering	offer	VERB
crl-16525	40	25	instructions	instruction	NOUN
crl-16525	40	26	and	and	CCONJ
crl-16525	40	27	information	information	NOUN
crl-16525	40	28	that	that	PRON
crl-16525	40	29	transcend	transcend	VERB
crl-16525	40	30	the	the	DET
crl-16525	40	31	patron	patron	PROPN
crl-16525	40	32	’s	’s	PART
crl-16525	40	33	initial	initial	ADJ
crl-16525	40	34	question.12	question.12	NOUN
crl-16525	40	35	commitment	commitment	NOUN
crl-16525	40	36	to	to	ADP
crl-16525	40	37	teaching	teaching	NOUN
crl-16525	40	38	and	and	CCONJ
crl-16525	40	39	learning	learning	NOUN
crl-16525	40	40	can	can	AUX
crl-16525	40	41	benefit	benefit	VERB
crl-16525	40	42	from	from	ADP
crl-16525	40	43	attention	attention	NOUN
crl-16525	40	44	to	to	ADP
crl-16525	40	45	ca	ca	NOUN
crl-16525	40	46	,	,	PUNCT
crl-16525	40	47	which	which	PRON
crl-16525	40	48	has	have	AUX
crl-16525	40	49	helped	help	VERB
crl-16525	40	50	a	a	DET
crl-16525	40	51	range	range	NOUN
crl-16525	40	52	of	of	ADP
crl-16525	40	53	professions	profession	NOUN
crl-16525	40	54	understand	understand	VERB
crl-16525	40	55	and	and	CCONJ
crl-16525	40	56	improve	improve	VERB
crl-16525	40	57	communication	communication	NOUN
crl-16525	40	58	with	with	ADP
crl-16525	40	59	clients	client	NOUN
crl-16525	40	60	.	.	PUNCT
crl-16525	41	1	studies	study	NOUN
crl-16525	41	2	of	of	ADP
crl-16525	41	3	opening	open	VERB
crl-16525	41	4	exchanges	exchange	NOUN
crl-16525	41	5	between	between	ADP
crl-16525	41	6	clients	client	NOUN
crl-16525	41	7	and	and	CCONJ
crl-16525	41	8	librarians,13	librarians,13	NOUN
crl-16525	41	9	physicians,14	physicians,14	ADV
crl-16525	41	10	police	police	NOUN
crl-16525	41	11	and	and	CCONJ
crl-16525	41	12	911	911	NUM
crl-16525	41	13	emergency	emergency	NOUN
crl-16525	41	14	call	call	NOUN
crl-16525	41	15	takers,15	takers,15	ADJ
crl-16525	41	16	and	and	CCONJ
crl-16525	41	17	telephone	telephone	NOUN
crl-16525	41	18	counselors16	counselors16	NOUN
crl-16525	41	19	all	all	PRON
crl-16525	41	20	demonstrate	demonstrate	VERB
crl-16525	41	21	the	the	DET
crl-16525	41	22	importance	importance	NOUN
crl-16525	41	23	of	of	ADP
crl-16525	41	24	establishing	establish	VERB
crl-16525	41	25	recognition	recognition	NOUN
crl-16525	41	26	early	early	ADV
crl-16525	41	27	in	in	ADP
crl-16525	41	28	the	the	DET
crl-16525	41	29	interaction	interaction	NOUN
crl-16525	41	30	about	about	ADP
crl-16525	41	31	the	the	DET
crl-16525	41	32	identity	identity	NOUN
crl-16525	41	33	of	of	ADP
crl-16525	41	34	the	the	DET
crl-16525	41	35	professional	professional	ADJ
crl-16525	41	36	and	and	CCONJ
crl-16525	41	37	the	the	DET
crl-16525	41	38	philosophy	philosophy	NOUN
crl-16525	41	39	of	of	ADP
crl-16525	41	40	the	the	DET
crl-16525	41	41	service	service	NOUN
crl-16525	41	42	.	.	PUNCT
crl-16525	42	1	across	across	ADP
crl-16525	42	2	professions	profession	NOUN
crl-16525	42	3	,	,	PUNCT
crl-16525	42	4	researchers	researcher	NOUN
crl-16525	42	5	have	have	AUX
crl-16525	42	6	found	find	VERB
crl-16525	42	7	that	that	SCONJ
crl-16525	42	8	ca	can	AUX
crl-16525	42	9	can	can	AUX
crl-16525	42	10	improve	improve	VERB
crl-16525	42	11	service	service	NOUN
crl-16525	42	12	by	by	ADP
crl-16525	42	13	correcting	correct	VERB
crl-16525	42	14	,	,	PUNCT
crl-16525	42	15	exemplifying	exemplifying	NOUN
crl-16525	42	16	,	,	PUNCT
crl-16525	42	17	and	and	CCONJ
crl-16525	42	18	expanding	expand	VERB
crl-16525	42	19	the	the	DET
crl-16525	42	20	normative	normative	ADJ
crl-16525	42	21	models	model	NOUN
crl-16525	42	22	,	,	PUNCT
crl-16525	42	23	theories	theory	NOUN
crl-16525	42	24	,	,	PUNCT
crl-16525	42	25	and	and	CCONJ
crl-16525	42	26	quasi	quasi	NOUN
crl-16525	42	27	-	-	NOUN
crl-16525	42	28	theories	theory	NOUN
crl-16525	42	29	about	about	ADP
crl-16525	42	30	interactions	interaction	NOUN
crl-16525	42	31	with	with	ADP
crl-16525	42	32	clients.17	clients.17	PROPN
crl-16525	42	33	john	john	PROPN
crl-16525	42	34	m.	m.	PROPN
crl-16525	42	35	budd	budd	PROPN
crl-16525	42	36	’s	’s	PART
crl-16525	42	37	discussion	discussion	NOUN
crl-16525	42	38	of	of	ADP
crl-16525	42	39	discourse	discourse	NOUN
crl-16525	42	40	analysis	analysis	NOUN
crl-16525	42	41	,	,	PUNCT
crl-16525	42	42	including	include	VERB
crl-16525	42	43	ca	ca	NOUN
crl-16525	42	44	,	,	PUNCT
crl-16525	42	45	supports	support	VERB
crl-16525	42	46	this	this	DET
crl-16525	42	47	view	view	NOUN
crl-16525	42	48	,	,	PUNCT
crl-16525	42	49	specifically	specifically	ADV
crl-16525	42	50	for	for	ADP
crl-16525	42	51	improving	improve	VERB
crl-16525	42	52	effectiveness	effectiveness	NOUN
crl-16525	42	53	in	in	ADP
crl-16525	42	54	online	online	ADJ
crl-16525	42	55	reference	reference	NOUN
crl-16525	42	56	service.18	service.18	NOUN
crl-16525	42	57	opening	opening	NOUN
crl-16525	42	58	exchanges	exchange	NOUN
crl-16525	42	59	in	in	ADP
crl-16525	42	60	virtual	virtual	ADJ
crl-16525	42	61	reference	reference	NOUN
crl-16525	42	62	shape	shape	NOUN
crl-16525	42	63	the	the	DET
crl-16525	42	64	potential	potential	NOUN
crl-16525	42	65	for	for	ADP
crl-16525	42	66	teaching	teach	VERB
crl-16525	42	67	457	457	NUM
crl-16525	42	68	ca	can	AUX
crl-16525	42	69	considers	consider	VERB
crl-16525	42	70	everyday	everyday	ADJ
crl-16525	42	71	talk	talk	NOUN
crl-16525	42	72	as	as	ADP
crl-16525	42	73	the	the	DET
crl-16525	42	74	basis	basis	NOUN
crl-16525	42	75	for	for	ADP
crl-16525	42	76	creating	create	VERB
crl-16525	42	77	and	and	CCONJ
crl-16525	42	78	maintaining	maintain	VERB
crl-16525	42	79	the	the	DET
crl-16525	42	80	social	social	ADJ
crl-16525	42	81	world.19	world.19	NOUN
crl-16525	42	82	deborah	deborah	PROPN
crl-16525	42	83	schiffrin	schiffrin	PROPN
crl-16525	42	84	explained	explain	VERB
crl-16525	42	85	one	one	NUM
crl-16525	42	86	theoretical	theoretical	ADJ
crl-16525	42	87	basis	basis	NOUN
crl-16525	42	88	of	of	ADP
crl-16525	42	89	ca	ca	PROPN
crl-16525	42	90	,	,	PUNCT
crl-16525	42	91	ethnomethodology	ethnomethodology	PROPN
crl-16525	42	92	,	,	PUNCT
crl-16525	42	93	which	which	PRON
crl-16525	42	94	“	"	PUNCT
crl-16525	42	95	seeks	seek	VERB
crl-16525	42	96	to	to	PART
crl-16525	42	97	discover	discover	VERB
crl-16525	42	98	the	the	DET
crl-16525	42	99	methods	method	NOUN
crl-16525	42	100	by	by	ADP
crl-16525	42	101	which	which	PRON
crl-16525	42	102	members	member	NOUN
crl-16525	42	103	(	(	PUNCT
crl-16525	42	104	of	of	ADP
crl-16525	42	105	a	a	DET
crl-16525	42	106	society	society	NOUN
crl-16525	42	107	)	)	PUNCT
crl-16525	42	108	produce	produce	VERB
crl-16525	42	109	a	a	DET
crl-16525	42	110	sense	sense	NOUN
crl-16525	42	111	of	of	ADP
crl-16525	42	112	social	social	ADJ
crl-16525	42	113	order	order	NOUN
crl-16525	42	114	.	.	PUNCT
crl-16525	43	1	”20	”20	PROPN
crl-16525	43	2	applied	apply	VERB
crl-16525	43	3	to	to	ADP
crl-16525	43	4	vr	vr	NOUN
crl-16525	43	5	,	,	PUNCT
crl-16525	43	6	for	for	ADP
crl-16525	43	7	example	example	NOUN
crl-16525	43	8	,	,	PUNCT
crl-16525	43	9	ca	can	AUX
crl-16525	43	10	is	be	AUX
crl-16525	43	11	useful	useful	ADJ
crl-16525	43	12	to	to	PART
crl-16525	43	13	discover	discover	VERB
crl-16525	43	14	how	how	SCONJ
crl-16525	43	15	students	student	NOUN
crl-16525	43	16	and	and	CCONJ
crl-16525	43	17	librarians	librarian	NOUN
crl-16525	43	18	collaborate	collaborate	VERB
crl-16525	43	19	to	to	PART
crl-16525	43	20	make	make	VERB
crl-16525	43	21	meaning	meaning	NOUN
crl-16525	43	22	about	about	ADP
crl-16525	43	23	the	the	DET
crl-16525	43	24	research	research	NOUN
crl-16525	43	25	process	process	NOUN
crl-16525	43	26	.	.	PUNCT
crl-16525	44	1	ca	can	AUX
crl-16525	44	2	examines	examine	VERB
crl-16525	44	3	bodies	body	NOUN
crl-16525	44	4	of	of	ADP
crl-16525	44	5	naturally	naturally	ADV
crl-16525	44	6	occurring	occur	VERB
crl-16525	44	7	utterances	utterance	NOUN
crl-16525	44	8	,	,	PUNCT
crl-16525	44	9	including	include	VERB
crl-16525	44	10	errors	error	NOUN
crl-16525	44	11	,	,	PUNCT
crl-16525	44	12	hesitations	hesitation	NOUN
crl-16525	44	13	,	,	PUNCT
crl-16525	44	14	and	and	CCONJ
crl-16525	44	15	silences	silence	NOUN
crl-16525	44	16	,	,	PUNCT
crl-16525	44	17	all	all	PRON
crl-16525	44	18	of	of	ADP
crl-16525	44	19	which	which	PRON
crl-16525	44	20	may	may	AUX
crl-16525	44	21	be	be	AUX
crl-16525	44	22	important	important	ADJ
crl-16525	44	23	signals	signal	NOUN
crl-16525	44	24	of	of	ADP
crl-16525	44	25	social	social	ADJ
crl-16525	44	26	dynamics.21	dynamics.21	NOUN
crl-16525	44	27	ca	can	AUX
crl-16525	44	28	is	be	AUX
crl-16525	44	29	appropriate	appropriate	ADJ
crl-16525	44	30	for	for	ADP
crl-16525	44	31	any	any	DET
crl-16525	44	32	dialogue	dialogue	NOUN
crl-16525	44	33	in	in	ADP
crl-16525	44	34	which	which	PRON
crl-16525	44	35	the	the	DET
crl-16525	44	36	participants	participant	NOUN
crl-16525	44	37	freely	freely	ADV
crl-16525	44	38	control	control	VERB
crl-16525	44	39	the	the	DET
crl-16525	44	40	order	order	NOUN
crl-16525	44	41	of	of	ADP
crl-16525	44	42	their	their	PRON
crl-16525	44	43	turn	turn	NOUN
crl-16525	44	44	taking	take	VERB
crl-16525	44	45	(	(	PUNCT
crl-16525	44	46	unlike	unlike	ADP
crl-16525	44	47	debates	debate	NOUN
crl-16525	44	48	or	or	CCONJ
crl-16525	44	49	interviews	interview	NOUN
crl-16525	44	50	with	with	ADP
crl-16525	44	51	formally	formally	ADV
crl-16525	44	52	ordered	order	VERB
crl-16525	44	53	turns).22	turns).22	PROPN
crl-16525	44	54	chat	chat	VERB
crl-16525	44	55	transcripts	transcript	NOUN
crl-16525	44	56	record	record	VERB
crl-16525	44	57	these	these	DET
crl-16525	44	58	momentto	momentto	ADJ
crl-16525	44	59	-	-	PUNCT
crl-16525	44	60	moment	moment	NOUN
crl-16525	44	61	details	detail	NOUN
crl-16525	44	62	,	,	PUNCT
crl-16525	44	63	but	but	CCONJ
crl-16525	44	64	ca	can	AUX
crl-16525	44	65	researchers	researcher	NOUN
crl-16525	44	66	must	must	AUX
crl-16525	44	67	account	account	VERB
crl-16525	44	68	for	for	ADP
crl-16525	44	69	differences	difference	NOUN
crl-16525	44	70	between	between	ADP
crl-16525	44	71	written	write	VERB
crl-16525	44	72	and	and	CCONJ
crl-16525	44	73	oral	oral	ADJ
crl-16525	44	74	utterances.23	utterances.23	NOUN
crl-16525	44	75	ca	ca	PROPN
crl-16525	44	76	is	be	AUX
crl-16525	44	77	an	an	DET
crl-16525	44	78	inductive	inductive	ADJ
crl-16525	44	79	process	process	NOUN
crl-16525	44	80	.	.	PUNCT
crl-16525	45	1	according	accord	VERB
crl-16525	45	2	to	to	ADP
crl-16525	45	3	epperson	epperson	NOUN
crl-16525	45	4	and	and	CCONJ
crl-16525	45	5	zemel	zemel	PROPN
crl-16525	45	6	,	,	PUNCT
crl-16525	45	7	researchers	researcher	NOUN
crl-16525	45	8	should	should	AUX
crl-16525	45	9	avoid	avoid	VERB
crl-16525	45	10	imposing	impose	VERB
crl-16525	45	11	“	"	PUNCT
crl-16525	45	12	analytic	analytic	ADJ
crl-16525	45	13	categories	category	NOUN
crl-16525	45	14	and	and	CCONJ
crl-16525	45	15	classifactory	classifactory	ADJ
crl-16525	45	16	schemes	scheme	NOUN
crl-16525	45	17	that	that	PRON
crl-16525	45	18	obscure	obscure	VERB
crl-16525	45	19	the	the	DET
crl-16525	45	20	extremely	extremely	ADV
crl-16525	45	21	situated	situated	ADJ
crl-16525	45	22	and	and	CCONJ
crl-16525	45	23	collaborative	collaborative	ADJ
crl-16525	45	24	nature	nature	NOUN
crl-16525	45	25	of	of	ADP
crl-16525	45	26	reference	reference	NOUN
crl-16525	45	27	work	work	NOUN
crl-16525	45	28	.	.	PUNCT
crl-16525	46	1	”24	”24	VERB
crl-16525	46	2	epperson	epperson	PROPN
crl-16525	46	3	and	and	CCONJ
crl-16525	46	4	zemmel	zemmel	PROPN
crl-16525	46	5	provide	provide	VERB
crl-16525	46	6	an	an	DET
crl-16525	46	7	excellent	excellent	ADJ
crl-16525	46	8	overview	overview	NOUN
crl-16525	46	9	of	of	ADP
crl-16525	46	10	the	the	DET
crl-16525	46	11	underlying	underlie	VERB
crl-16525	46	12	theories	theory	NOUN
crl-16525	46	13	of	of	ADP
crl-16525	46	14	ca.25	ca.25	NOUN
crl-16525	46	15	for	for	ADP
crl-16525	46	16	this	this	DET
crl-16525	46	17	study	study	NOUN
crl-16525	46	18	,	,	PUNCT
crl-16525	46	19	it	it	PRON
crl-16525	46	20	is	be	AUX
crl-16525	46	21	sufficient	sufficient	ADJ
crl-16525	46	22	to	to	PART
crl-16525	46	23	focus	focus	VERB
crl-16525	46	24	on	on	ADP
crl-16525	46	25	how	how	SCONJ
crl-16525	46	26	ca	can	AUX
crl-16525	46	27	deals	deal	VERB
crl-16525	46	28	with	with	ADP
crl-16525	46	29	two	two	NUM
crl-16525	46	30	structural	structural	ADJ
crl-16525	46	31	features	feature	NOUN
crl-16525	46	32	of	of	ADP
crl-16525	46	33	talk	talk	NOUN
crl-16525	46	34	:	:	PUNCT
crl-16525	46	35	preferred	preferred	ADJ
crl-16525	46	36	/	/	SYM
crl-16525	46	37	dispreferred	dispreferre	VERB
crl-16525	46	38	responses	response	NOUN
crl-16525	46	39	and	and	CCONJ
crl-16525	46	40	the	the	DET
crl-16525	46	41	work	work	NOUN
crl-16525	46	42	of	of	ADP
crl-16525	46	43	recognition	recognition	NOUN
crl-16525	46	44	in	in	ADP
crl-16525	46	45	opening	opening	NOUN
crl-16525	46	46	exchanges	exchange	NOUN
crl-16525	46	47	.	.	PUNCT
crl-16525	47	1	in	in	ADP
crl-16525	47	2	ca	ca	PROPN
crl-16525	47	3	,	,	PUNCT
crl-16525	47	4	a	a	DET
crl-16525	47	5	“	"	PUNCT
crl-16525	47	6	preferred	preferred	ADJ
crl-16525	47	7	response	response	NOUN
crl-16525	47	8	”	"	PUNCT
crl-16525	47	9	is	be	AUX
crl-16525	47	10	not	not	PART
crl-16525	47	11	specific	specific	ADJ
crl-16525	47	12	to	to	ADP
crl-16525	47	13	a	a	DET
crl-16525	47	14	participant	participant	NOUN
crl-16525	47	15	’s	’s	NUM
crl-16525	47	16	internal	internal	ADJ
crl-16525	47	17	state	state	NOUN
crl-16525	47	18	,	,	PUNCT
crl-16525	47	19	but	but	CCONJ
crl-16525	47	20	rather	rather	ADV
crl-16525	47	21	a	a	DET
crl-16525	47	22	functional	functional	ADJ
crl-16525	47	23	aspect	aspect	NOUN
crl-16525	47	24	of	of	ADP
crl-16525	47	25	conversational	conversational	ADJ
crl-16525	47	26	structure	structure	NOUN
crl-16525	47	27	.	.	PUNCT
crl-16525	48	1	preferred	preferred	ADJ
crl-16525	48	2	responses	response	NOUN
crl-16525	48	3	are	be	AUX
crl-16525	48	4	briefer	briefer	ADJ
crl-16525	48	5	.	.	PUNCT
crl-16525	49	1	they	they	PRON
crl-16525	49	2	allow	allow	VERB
crl-16525	49	3	conversation	conversation	NOUN
crl-16525	49	4	to	to	PART
crl-16525	49	5	continue	continue	VERB
crl-16525	49	6	smoothly	smoothly	ADV
crl-16525	49	7	without	without	ADP
crl-16525	49	8	a	a	DET
crl-16525	49	9	pause	pause	NOUN
crl-16525	49	10	or	or	CCONJ
crl-16525	49	11	an	an	DET
crl-16525	49	12	unexpected	unexpected	ADJ
crl-16525	49	13	turn	turn	NOUN
crl-16525	49	14	:	:	PUNCT
crl-16525	49	15	a	a	DET
crl-16525	49	16	question	question	NOUN
crl-16525	49	17	is	be	AUX
crl-16525	49	18	answered	answer	VERB
crl-16525	49	19	,	,	PUNCT
crl-16525	49	20	a	a	DET
crl-16525	49	21	command	command	NOUN
crl-16525	49	22	is	be	AUX
crl-16525	49	23	complied	comply	VERB
crl-16525	49	24	with	with	ADP
crl-16525	49	25	,	,	PUNCT
crl-16525	49	26	a	a	DET
crl-16525	49	27	statement	statement	NOUN
crl-16525	49	28	is	be	AUX
crl-16525	49	29	acknowledged	acknowledge	VERB
crl-16525	49	30	,	,	PUNCT
crl-16525	49	31	an	an	DET
crl-16525	49	32	offer	offer	NOUN
crl-16525	49	33	is	be	AUX
crl-16525	49	34	accepted.26	accepted.26	ADJ
crl-16525	49	35	a	a	DET
crl-16525	49	36	dispreferred	dispreferred	ADJ
crl-16525	49	37	response	response	NOUN
crl-16525	49	38	takes	take	VERB
crl-16525	49	39	longer	long	ADV
crl-16525	49	40	because	because	SCONJ
crl-16525	49	41	the	the	DET
crl-16525	49	42	second	second	ADJ
crl-16525	49	43	speaker	speaker	NOUN
crl-16525	49	44	must	must	AUX
crl-16525	49	45	explain	explain	VERB
crl-16525	49	46	or	or	CCONJ
crl-16525	49	47	justify	justify	VERB
crl-16525	49	48	an	an	DET
crl-16525	49	49	unexpected	unexpected	ADJ
crl-16525	49	50	response.27	response.27	NOUN
crl-16525	49	51	note	note	VERB
crl-16525	49	52	that	that	SCONJ
crl-16525	49	53	a	a	DET
crl-16525	49	54	recipient	recipient	NOUN
crl-16525	49	55	might	might	AUX
crl-16525	49	56	welcome	welcome	VERB
crl-16525	49	57	a	a	DET
crl-16525	49	58	response	response	NOUN
crl-16525	49	59	that	that	PRON
crl-16525	49	60	is	be	AUX
crl-16525	49	61	dispreferred	dispreferre	VERB
crl-16525	49	62	in	in	ADP
crl-16525	49	63	terms	term	NOUN
crl-16525	49	64	of	of	ADP
crl-16525	49	65	conversational	conversational	ADJ
crl-16525	49	66	structure	structure	NOUN
crl-16525	49	67	.	.	PUNCT
crl-16525	50	1	for	for	ADP
crl-16525	50	2	example	example	NOUN
crl-16525	50	3	,	,	PUNCT
crl-16525	50	4	a	a	DET
crl-16525	50	5	librarian	librarian	NOUN
crl-16525	50	6	might	might	AUX
crl-16525	50	7	respond	respond	VERB
crl-16525	50	8	more	more	ADV
crl-16525	50	9	generously	generously	ADV
crl-16525	50	10	than	than	SCONJ
crl-16525	50	11	a	a	DET
crl-16525	50	12	student	student	NOUN
crl-16525	50	13	had	have	AUX
crl-16525	50	14	hoped	hope	VERB
crl-16525	50	15	for	for	ADP
crl-16525	50	16	.	.	PUNCT
crl-16525	51	1	another	another	DET
crl-16525	51	2	key	key	ADJ
crl-16525	51	3	point	point	NOUN
crl-16525	51	4	is	be	AUX
crl-16525	51	5	that	that	PRON
crl-16525	51	6	ca	can	AUX
crl-16525	51	7	does	do	AUX
crl-16525	51	8	not	not	PART
crl-16525	51	9	claim	claim	VERB
crl-16525	51	10	to	to	PART
crl-16525	51	11	predict	predict	VERB
crl-16525	51	12	what	what	DET
crl-16525	51	13	response	response	NOUN
crl-16525	51	14	is	be	AUX
crl-16525	51	15	preferred	prefer	VERB
crl-16525	51	16	,	,	PUNCT
crl-16525	51	17	only	only	ADV
crl-16525	51	18	to	to	PART
crl-16525	51	19	be	be	AUX
crl-16525	51	20	able	able	ADJ
crl-16525	51	21	to	to	PART
crl-16525	51	22	recognize	recognize	VERB
crl-16525	51	23	a	a	DET
crl-16525	51	24	dispreferred	dispreferred	ADJ
crl-16525	51	25	response	response	NOUN
crl-16525	51	26	based	base	VERB
crl-16525	51	27	on	on	ADP
crl-16525	51	28	its	its	PRON
crl-16525	51	29	effect	effect	NOUN
crl-16525	51	30	on	on	ADP
crl-16525	51	31	the	the	DET
crl-16525	51	32	flow	flow	NOUN
crl-16525	51	33	of	of	ADP
crl-16525	51	34	talk	talk	NOUN
crl-16525	51	35	.	.	PUNCT
crl-16525	52	1	ca	can	AUX
crl-16525	52	2	has	have	AUX
crl-16525	52	3	established	establish	VERB
crl-16525	52	4	that	that	SCONJ
crl-16525	52	5	recognition	recognition	NOUN
crl-16525	52	6	is	be	AUX
crl-16525	52	7	a	a	DET
crl-16525	52	8	structural	structural	ADJ
crl-16525	52	9	requirement	requirement	NOUN
crl-16525	52	10	for	for	ADP
crl-16525	52	11	opening	open	VERB
crl-16525	52	12	a	a	DET
crl-16525	52	13	state	state	NOUN
crl-16525	52	14	of	of	ADP
crl-16525	52	15	talk	talk	NOUN
crl-16525	52	16	.	.	PUNCT
crl-16525	53	1	don	don	PROPN
crl-16525	53	2	h.	h.	PROPN
crl-16525	53	3	zimmerman	zimmerman	PROPN
crl-16525	53	4	found	find	VERB
crl-16525	53	5	that	that	SCONJ
crl-16525	53	6	the	the	DET
crl-16525	53	7	first	first	ADJ
crl-16525	53	8	turns	turn	VERB
crl-16525	53	9	in	in	ADP
crl-16525	53	10	telephone	telephone	NOUN
crl-16525	53	11	conversations	conversation	NOUN
crl-16525	53	12	“	"	PUNCT
crl-16525	53	13	are	be	AUX
crl-16525	53	14	regularly	regularly	ADV
crl-16525	53	15	devoted	devoted	ADJ
crl-16525	53	16	to	to	ADP
crl-16525	53	17	establishing	establish	VERB
crl-16525	53	18	a	a	DET
crl-16525	53	19	mutually	mutually	ADV
crl-16525	53	20	oriented	orient	VERB
crl-16525	53	21	-	-	PUNCT
crl-16525	53	22	to	to	PART
crl-16525	53	23	set	set	NOUN
crl-16525	53	24	of	of	ADP
crl-16525	53	25	identities	identity	NOUN
crl-16525	53	26	implicative	implicative	ADJ
crl-16525	53	27	for	for	ADP
crl-16525	53	28	the	the	DET
crl-16525	53	29	shape	shape	NOUN
crl-16525	53	30	of	of	ADP
crl-16525	53	31	what	what	PRON
crl-16525	53	32	is	be	AUX
crl-16525	53	33	to	to	PART
crl-16525	53	34	follow	follow	VERB
crl-16525	53	35	.	.	PUNCT
crl-16525	54	1	”28	”28	PROPN
crl-16525	54	2	emanuel	emanuel	PROPN
crl-16525	54	3	a.	a.	PROPN
crl-16525	54	4	schegloff	schegloff	PROPN
crl-16525	54	5	saw	see	VERB
crl-16525	54	6	the	the	DET
crl-16525	54	7	identity	identity	NOUN
crl-16525	54	8	,	,	PUNCT
crl-16525	54	9	purposes	purpose	NOUN
crl-16525	54	10	,	,	PUNCT
crl-16525	54	11	and	and	CCONJ
crl-16525	54	12	relationships	relationship	NOUN
crl-16525	54	13	of	of	ADP
crl-16525	54	14	the	the	DET
crl-16525	54	15	parties	party	NOUN
crl-16525	54	16	to	to	ADP
crl-16525	54	17	the	the	DET
crl-16525	54	18	talk	talk	NOUN
crl-16525	54	19	as	as	ADP
crl-16525	54	20	both	both	PRON
crl-16525	54	21	shaping	shape	VERB
crl-16525	54	22	and	and	CCONJ
crl-16525	54	23	shaped	shape	VERB
crl-16525	54	24	by	by	ADP
crl-16525	54	25	the	the	DET
crl-16525	54	26	interaction	interaction	NOUN
crl-16525	54	27	.	.	PUNCT
crl-16525	55	1	the	the	DET
crl-16525	55	2	opening	open	VERB
crl-16525	55	3	moves	move	NOUN
crl-16525	55	4	establish	establish	VERB
crl-16525	55	5	roles	role	NOUN
crl-16525	55	6	for	for	ADP
crl-16525	55	7	both	both	DET
crl-16525	55	8	parties	party	NOUN
crl-16525	55	9	,	,	PUNCT
crl-16525	55	10	and	and	CCONJ
crl-16525	55	11	further	further	ADJ
crl-16525	55	12	moves	move	NOUN
crl-16525	55	13	are	be	AUX
crl-16525	55	14	constrained	constrain	VERB
crl-16525	55	15	by	by	ADP
crl-16525	55	16	the	the	DET
crl-16525	55	17	relationship	relationship	NOUN
crl-16525	55	18	between	between	ADP
crl-16525	55	19	the	the	DET
crl-16525	55	20	participants	participant	NOUN
crl-16525	55	21	“	"	PUNCT
crl-16525	55	22	as	as	SCONJ
crl-16525	55	23	it	it	PRON
crl-16525	55	24	develops	develop	VERB
crl-16525	55	25	from	from	ADP
crl-16525	55	26	moment	moment	NOUN
crl-16525	55	27	to	to	PART
crl-16525	55	28	moment	moment	VERB
crl-16525	55	29	.	.	PUNCT
crl-16525	56	1	”29	”29	NOUN
crl-16525	57	1	greetings	greeting	NOUN
crl-16525	57	2	are	be	AUX
crl-16525	57	3	essential	essential	ADJ
crl-16525	57	4	for	for	ADP
crl-16525	57	5	achieving	achieve	VERB
crl-16525	57	6	recognition.30	recognition.30	NOUN
crl-16525	57	7	harvey	harvey	VERB
crl-16525	57	8	sacks	sack	NOUN
crl-16525	57	9	argues	argue	VERB
crl-16525	57	10	that	that	SCONJ
crl-16525	57	11	,	,	PUNCT
crl-16525	57	12	in	in	ADP
crl-16525	57	13	faceto	faceto	NOUN
crl-16525	57	14	-	-	PUNCT
crl-16525	57	15	face	face	NOUN
crl-16525	57	16	encounters	encounter	NOUN
crl-16525	57	17	,	,	PUNCT
crl-16525	57	18	omitting	omit	VERB
crl-16525	57	19	a	a	DET
crl-16525	57	20	greeting	greeting	NOUN
crl-16525	57	21	before	before	ADP
crl-16525	57	22	asking	ask	VERB
crl-16525	57	23	a	a	DET
crl-16525	57	24	question	question	NOUN
crl-16525	57	25	is	be	AUX
crl-16525	57	26	a	a	DET
crl-16525	57	27	strategy	strategy	NOUN
crl-16525	57	28	for	for	ADP
crl-16525	57	29	not	not	PART
crl-16525	57	30	starting	start	VERB
crl-16525	57	31	a	a	DET
crl-16525	57	32	conversation	conversation	NOUN
crl-16525	57	33	.	.	PUNCT
crl-16525	58	1	omitting	omit	VERB
crl-16525	58	2	a	a	DET
crl-16525	58	3	greeting	greeting	NOUN
crl-16525	58	4	establishes	establish	VERB
crl-16525	58	5	roles	role	NOUN
crl-16525	58	6	as	as	ADP
crl-16525	58	7	transactional	transactional	ADJ
crl-16525	58	8	rather	rather	ADV
crl-16525	58	9	than	than	ADP
crl-16525	58	10	relational.31	relational.31	VERB
crl-16525	58	11	in	in	ADP
crl-16525	58	12	addition	addition	NOUN
crl-16525	58	13	to	to	ADP
crl-16525	58	14	greetings	greeting	NOUN
crl-16525	58	15	,	,	PUNCT
crl-16525	58	16	other	other	ADJ
crl-16525	58	17	ritual	ritual	ADJ
crl-16525	58	18	exchanges	exchange	NOUN
crl-16525	58	19	or	or	CCONJ
crl-16525	58	20	relational	relational	ADJ
crl-16525	58	21	cues	cue	NOUN
crl-16525	58	22	serve	serve	VERB
crl-16525	58	23	both	both	PRON
crl-16525	58	24	to	to	PART
crl-16525	58	25	save	save	VERB
crl-16525	58	26	face	face	NOUN
crl-16525	58	27	for	for	ADP
crl-16525	58	28	participants	participant	NOUN
crl-16525	58	29	and	and	CCONJ
crl-16525	58	30	to	to	PART
crl-16525	58	31	order	order	VERB
crl-16525	58	32	communication	communication	NOUN
crl-16525	58	33	,	,	PUNCT
crl-16525	58	34	such	such	ADJ
crl-16525	58	35	as	as	ADP
crl-16525	58	36	introducing	introduce	VERB
crl-16525	58	37	oneself	oneself	PRON
crl-16525	58	38	,	,	PUNCT
crl-16525	58	39	using	use	VERB
crl-16525	58	40	courtesy	courtesy	NOUN
crl-16525	58	41	tokens	token	NOUN
crl-16525	58	42	(	(	PUNCT
crl-16525	58	43	please	please	INTJ
crl-16525	58	44	,	,	PUNCT
crl-16525	58	45	thank	thank	VERB
crl-16525	58	46	you	you	PRON
crl-16525	58	47	)	)	PUNCT
crl-16525	58	48	,	,	PUNCT
crl-16525	58	49	and	and	CCONJ
crl-16525	58	50	minimizing	minimize	VERB
crl-16525	58	51	requests	request	NOUN
crl-16525	58	52	with	with	ADP
crl-16525	58	53	verbal	verbal	ADJ
crl-16525	58	54	“	"	PUNCT
crl-16525	58	55	softeners	softener	NOUN
crl-16525	58	56	”	"	PUNCT
crl-16525	58	57	(	(	PUNCT
crl-16525	58	58	“	"	PUNCT
crl-16525	58	59	quick	quick	ADJ
crl-16525	58	60	question	question	NOUN
crl-16525	58	61	,	,	PUNCT
crl-16525	58	62	”	"	PUNCT
crl-16525	58	63	“	"	PUNCT
crl-16525	58	64	just	just	ADV
crl-16525	58	65	wondering”).32	wondering”).32	VERB
crl-16525	58	66	openings	opening	NOUN
crl-16525	58	67	that	that	PRON
crl-16525	58	68	lack	lack	VERB
crl-16525	58	69	relational	relational	ADJ
crl-16525	58	70	cues	cue	NOUN
crl-16525	58	71	might	might	AUX
crl-16525	58	72	strike	strike	VERB
crl-16525	58	73	the	the	DET
crl-16525	58	74	recipient	recipient	NOUN
crl-16525	58	75	as	as	ADP
crl-16525	58	76	abrupt	abrupt	ADJ
crl-16525	58	77	,	,	PUNCT
crl-16525	58	78	or	or	CCONJ
crl-16525	58	79	even	even	ADV
crl-16525	58	80	rude	rude	ADJ
crl-16525	58	81	.	.	PUNCT
crl-16525	59	1	ca	can	AUX
crl-16525	59	2	suggests	suggest	VERB
crl-16525	59	3	another	another	DET
crl-16525	59	4	way	way	NOUN
crl-16525	59	5	to	to	PART
crl-16525	59	6	understand	understand	VERB
crl-16525	59	7	them	they	PRON
crl-16525	59	8	.	.	PUNCT
crl-16525	60	1	in	in	ADP
crl-16525	60	2	the	the	DET
crl-16525	60	3	right	right	ADJ
crl-16525	60	4	circumstances	circumstance	NOUN
crl-16525	60	5	—	—	PUNCT
crl-16525	60	6	with	with	ADP
crl-16525	60	7	a	a	DET
crl-16525	60	8	stranger	stranger	NOUN
crl-16525	60	9	whom	whom	PRON
crl-16525	60	10	we	we	PRON
crl-16525	60	11	do	do	AUX
crl-16525	60	12	not	not	PART
crl-16525	60	13	expect	expect	VERB
crl-16525	60	14	to	to	PART
crl-16525	60	15	see	see	VERB
crl-16525	60	16	again	again	ADV
crl-16525	60	17	—	—	PUNCT
crl-16525	60	18	asking	ask	VERB
crl-16525	60	19	a	a	DET
crl-16525	60	20	question	question	NOUN
crl-16525	60	21	without	without	ADP
crl-16525	60	22	greeting	greet	VERB
crl-16525	60	23	the	the	DET
crl-16525	60	24	person	person	NOUN
crl-16525	60	25	is	be	AUX
crl-16525	60	26	not	not	PART
crl-16525	60	27	rude	rude	ADJ
crl-16525	60	28	.	.	PUNCT
crl-16525	61	1	it	it	PRON
crl-16525	61	2	is	be	AUX
crl-16525	61	3	a	a	DET
crl-16525	61	4	way	way	NOUN
crl-16525	61	5	to	to	PART
crl-16525	61	6	indicate	indicate	VERB
crl-16525	61	7	that	that	SCONJ
crl-16525	61	8	we	we	PRON
crl-16525	61	9	will	will	AUX
crl-16525	61	10	not	not	PART
crl-16525	61	11	burden	burden	VERB
crl-16525	61	12	the	the	DET
crl-16525	61	13	person	person	NOUN
crl-16525	61	14	with	with	ADP
crl-16525	61	15	an	an	DET
crl-16525	61	16	undesired	undesired	ADJ
crl-16525	61	17	conversation	conversation	NOUN
crl-16525	61	18	.	.	PUNCT
crl-16525	62	1	ca	ca	PROPN
crl-16525	62	2	theory	theory	NOUN
crl-16525	62	3	suggests	suggest	VERB
crl-16525	62	4	that	that	SCONJ
crl-16525	62	5	librarians	librarian	NOUN
crl-16525	62	6	who	who	PRON
crl-16525	62	7	intend	intend	VERB
crl-16525	62	8	to	to	PART
crl-16525	62	9	teach	teach	VERB
crl-16525	62	10	in	in	ADP
crl-16525	62	11	vr	vr	NOUN
crl-16525	62	12	must	must	AUX
crl-16525	62	13	learn	learn	VERB
crl-16525	62	14	how	how	SCONJ
crl-16525	62	15	to	to	PART
crl-16525	62	16	shift	shift	VERB
crl-16525	62	17	the	the	DET
crl-16525	62	18	interaction	interaction	NOUN
crl-16525	62	19	from	from	ADP
crl-16525	62	20	transactional	transactional	ADJ
crl-16525	62	21	into	into	ADP
crl-16525	62	22	conversational	conversational	ADJ
crl-16525	62	23	mode	mode	NOUN
crl-16525	62	24	.	.	PUNCT
crl-16525	63	1	this	this	DET
crl-16525	63	2	study	study	NOUN
crl-16525	63	3	provides	provide	VERB
crl-16525	63	4	evidence	evidence	NOUN
crl-16525	63	5	of	of	ADP
crl-16525	63	6	everyday	everyday	ADJ
crl-16525	63	7	strategies	strategy	NOUN
crl-16525	63	8	librarians	librarian	NOUN
crl-16525	63	9	use	use	VERB
crl-16525	63	10	to	to	PART
crl-16525	63	11	accomplish	accomplish	VERB
crl-16525	63	12	this	this	DET
crl-16525	63	13	shift	shift	NOUN
crl-16525	63	14	.	.	PUNCT
crl-16525	64	1	data	datum	NOUN
crl-16525	64	2	and	and	CCONJ
crl-16525	64	3	methods	method	NOUN
crl-16525	64	4	this	this	DET
crl-16525	64	5	study	study	NOUN
crl-16525	64	6	analyzed	analyze	VERB
crl-16525	64	7	412	412	NUM
crl-16525	64	8	transcripts	transcript	NOUN
crl-16525	64	9	of	of	ADP
crl-16525	64	10	live	live	ADJ
crl-16525	64	11	chat	chat	NOUN
crl-16525	64	12	interactions	interaction	NOUN
crl-16525	64	13	between	between	ADP
crl-16525	64	14	librarians	librarian	NOUN
crl-16525	64	15	and	and	CCONJ
crl-16525	64	16	students	student	NOUN
crl-16525	64	17	at	at	ADP
crl-16525	64	18	university	university	NOUN
crl-16525	64	19	library	library	NOUN
crl-16525	64	20	1	1	NUM
crl-16525	64	21	(	(	PUNCT
crl-16525	64	22	ul1	ul1	PROPN
crl-16525	64	23	)	)	PUNCT
crl-16525	64	24	and	and	CCONJ
crl-16525	64	25	university	university	NOUN
crl-16525	64	26	library	library	NOUN
crl-16525	64	27	2	2	NUM
crl-16525	64	28	(	(	PUNCT
crl-16525	64	29	ul2	ul2	ADV
crl-16525	64	30	)	)	PUNCT
crl-16525	64	31	generated	generate	VERB
crl-16525	64	32	in	in	ADP
crl-16525	64	33	458	458	NUM
crl-16525	64	34	college	college	NOUN
crl-16525	64	35	&	&	CCONJ
crl-16525	64	36	research	research	PROPN
crl-16525	64	37	libraries	library	NOUN
crl-16525	64	38	july	july	PROPN
crl-16525	64	39	2016	2016	NUM
crl-16525	64	40	a	a	DET
crl-16525	64	41	single	single	ADJ
crl-16525	64	42	week	week	NOUN
crl-16525	64	43	of	of	ADP
crl-16525	64	44	the	the	DET
crl-16525	64	45	academic	academic	ADJ
crl-16525	64	46	term	term	NOUN
crl-16525	64	47	in	in	ADP
crl-16525	64	48	fall	fall	NOUN
crl-16525	64	49	2013	2013	NUM
crl-16525	64	50	(	(	PUNCT
crl-16525	64	51	ul1	ul1	ADJ
crl-16525	64	52	n=242	n=242	NOUN
crl-16525	64	53	,	,	PUNCT
crl-16525	64	54	ul2	ul2	ADJ
crl-16525	64	55	n=170	n=170	NOUN
crl-16525	64	56	)	)	PUNCT
crl-16525	64	57	.	.	PUNCT
crl-16525	65	1	both	both	DET
crl-16525	65	2	institutions	institution	NOUN
crl-16525	65	3	used	use	VERB
crl-16525	65	4	the	the	DET
crl-16525	65	5	libraryh3lp	libraryh3lp	ADJ
crl-16525	65	6	instant	instant	ADJ
crl-16525	65	7	messaging	messaging	NOUN
crl-16525	65	8	platform	platform	NOUN
crl-16525	65	9	.	.	PUNCT
crl-16525	66	1	neither	neither	CCONJ
crl-16525	66	2	provided	provide	VERB
crl-16525	66	3	reference	reference	NOUN
crl-16525	66	4	via	via	ADP
crl-16525	66	5	sms	sms	NOUN
crl-16525	66	6	/	/	SYM
crl-16525	66	7	text	text	NOUN
crl-16525	66	8	messaging	message	VERB
crl-16525	66	9	for	for	ADP
crl-16525	66	10	the	the	DET
crl-16525	66	11	period	period	NOUN
crl-16525	66	12	studied.33	studied.33	NOUN
crl-16525	66	13	university	university	NOUN
crl-16525	66	14	1	1	NUM
crl-16525	66	15	is	be	AUX
crl-16525	66	16	private	private	ADJ
crl-16525	66	17	,	,	PUNCT
crl-16525	66	18	doctoral	doctoral	ADJ
crl-16525	66	19	level	level	NOUN
crl-16525	66	20	,	,	PUNCT
crl-16525	66	21	and	and	CCONJ
crl-16525	66	22	larger	large	ADJ
crl-16525	66	23	than	than	ADP
crl-16525	66	24	university	university	NOUN
crl-16525	66	25	2	2	NUM
crl-16525	66	26	,	,	PUNCT
crl-16525	66	27	which	which	PRON
crl-16525	66	28	is	be	AUX
crl-16525	66	29	public	public	ADJ
crl-16525	66	30	and	and	CCONJ
crl-16525	66	31	master	master	NOUN
crl-16525	66	32	’s	’s	NUM
crl-16525	66	33	level	level	NOUN
crl-16525	66	34	.	.	PUNCT
crl-16525	67	1	both	both	DET
crl-16525	67	2	universities	university	NOUN
crl-16525	67	3	are	be	AUX
crl-16525	67	4	diverse	diverse	ADJ
crl-16525	67	5	,	,	PUNCT
crl-16525	67	6	urban	urban	ADJ
crl-16525	67	7	,	,	PUNCT
crl-16525	67	8	multicampus	multicampus	ADJ
crl-16525	67	9	institutions	institution	NOUN
crl-16525	67	10	with	with	ADP
crl-16525	67	11	a	a	DET
crl-16525	67	12	preponderance	preponderance	NOUN
crl-16525	67	13	of	of	ADP
crl-16525	67	14	commuter	commuter	NOUN
crl-16525	67	15	students	student	NOUN
crl-16525	67	16	(	(	PUNCT
crl-16525	67	17	90	90	NUM
crl-16525	67	18	%	%	NOUN
crl-16525	67	19	at	at	ADP
crl-16525	67	20	university	university	NOUN
crl-16525	67	21	1	1	NUM
crl-16525	67	22	and	and	CCONJ
crl-16525	67	23	100	100	NUM
crl-16525	67	24	%	%	NOUN
crl-16525	67	25	at	at	ADP
crl-16525	67	26	university	university	NOUN
crl-16525	67	27	2	2	NUM
crl-16525	67	28	)	)	PUNCT
crl-16525	67	29	.	.	PUNCT
crl-16525	68	1	the	the	DET
crl-16525	68	2	institutions	institution	NOUN
crl-16525	68	3	invest	invest	VERB
crl-16525	68	4	roughly	roughly	ADV
crl-16525	68	5	the	the	DET
crl-16525	68	6	same	same	ADJ
crl-16525	68	7	amount	amount	NOUN
crl-16525	68	8	per	per	ADP
crl-16525	68	9	student	student	NOUN
crl-16525	68	10	in	in	ADP
crl-16525	68	11	library	library	NOUN
crl-16525	68	12	services	service	NOUN
crl-16525	68	13	according	accord	VERB
crl-16525	68	14	to	to	ADP
crl-16525	68	15	data	datum	NOUN
crl-16525	68	16	from	from	ADP
crl-16525	68	17	the	the	DET
crl-16525	68	18	integrated	integrate	VERB
crl-16525	68	19	postsecondary	postsecondary	ADJ
crl-16525	68	20	education	education	NOUN
crl-16525	68	21	data	data	NOUN
crl-16525	68	22	system	system	NOUN
crl-16525	68	23	(	(	PUNCT
crl-16525	68	24	ipeds	iped	NOUN
crl-16525	68	25	)	)	PUNCT
crl-16525	68	26	(	(	PUNCT
crl-16525	68	27	see	see	VERB
crl-16525	68	28	table	table	NOUN
crl-16525	68	29	1	1	NUM
crl-16525	68	30	)	)	PUNCT
crl-16525	68	31	.	.	PUNCT
crl-16525	69	1	at	at	ADP
crl-16525	69	2	both	both	DET
crl-16525	69	3	libraries	library	NOUN
crl-16525	69	4	,	,	PUNCT
crl-16525	69	5	chat	chat	VERB
crl-16525	69	6	transactions	transaction	NOUN
crl-16525	69	7	comprised	comprise	VERB
crl-16525	69	8	about	about	ADV
crl-16525	69	9	one	one	NUM
crl-16525	69	10	-	-	PUNCT
crl-16525	69	11	quarter	quarter	NOUN
crl-16525	69	12	of	of	ADP
crl-16525	69	13	total	total	ADJ
crl-16525	69	14	patron	patron	NOUN
crl-16525	69	15	inquiries	inquiry	NOUN
crl-16525	69	16	(	(	PUNCT
crl-16525	69	17	walk	walk	VERB
crl-16525	69	18	-	-	PUNCT
crl-16525	69	19	up	up	ADP
crl-16525	69	20	,	,	PUNCT
crl-16525	69	21	phone	phone	NOUN
crl-16525	69	22	,	,	PUNCT
crl-16525	69	23	e	e	NOUN
crl-16525	69	24	-	-	NOUN
crl-16525	69	25	mail	mail	NOUN
crl-16525	69	26	,	,	PUNCT
crl-16525	69	27	and	and	CCONJ
crl-16525	69	28	live	live	VERB
crl-16525	69	29	chat	chat	NOUN
crl-16525	69	30	)	)	PUNCT
crl-16525	69	31	.	.	PUNCT
crl-16525	70	1	table	table	NOUN
crl-16525	70	2	2	2	NUM
crl-16525	70	3	provides	provide	VERB
crl-16525	70	4	a	a	DET
crl-16525	70	5	rough	rough	ADJ
crl-16525	70	6	typology	typology	NOUN
crl-16525	70	7	of	of	ADP
crl-16525	70	8	the	the	DET
crl-16525	70	9	chat	chat	ADJ
crl-16525	70	10	interactions	interaction	NOUN
crl-16525	70	11	.	.	PUNCT
crl-16525	71	1	at	at	ADP
crl-16525	71	2	both	both	DET
crl-16525	71	3	libraries	library	NOUN
crl-16525	71	4	,	,	PUNCT
crl-16525	71	5	more	more	ADJ
crl-16525	71	6	than	than	ADP
crl-16525	71	7	half	half	NOUN
crl-16525	71	8	of	of	ADP
crl-16525	71	9	the	the	DET
crl-16525	71	10	chats	chat	NOUN
crl-16525	71	11	can	can	AUX
crl-16525	71	12	be	be	AUX
crl-16525	71	13	classified	classify	VERB
crl-16525	71	14	as	as	ADP
crl-16525	71	15	reference	reference	NOUN
crl-16525	71	16	questions	question	NOUN
crl-16525	71	17	,	,	PUNCT
crl-16525	71	18	as	as	SCONJ
crl-16525	71	19	defined	define	VERB
crl-16525	71	20	by	by	ADP
crl-16525	71	21	the	the	DET
crl-16525	71	22	american	american	PROPN
crl-16525	71	23	library	library	PROPN
crl-16525	71	24	association	association	PROPN
crl-16525	71	25	reference	reference	PROPN
crl-16525	71	26	and	and	CCONJ
crl-16525	71	27	user	user	NOUN
crl-16525	71	28	services	service	NOUN
crl-16525	71	29	association	association	PROPN
crl-16525	71	30	(	(	PUNCT
crl-16525	71	31	ul1	ul1	PROPN
crl-16525	71	32	59	59	NUM
crl-16525	71	33	%	%	NOUN
crl-16525	71	34	,	,	PUNCT
crl-16525	71	35	ul2	ul2	ADJ
crl-16525	71	36	55%).34	55%).34	NUM
crl-16525	71	37	the	the	DET
crl-16525	71	38	largest	large	ADJ
crl-16525	71	39	category	category	NOUN
crl-16525	71	40	of	of	ADP
crl-16525	71	41	reference	reference	NOUN
crl-16525	71	42	question	question	NOUN
crl-16525	71	43	was	be	AUX
crl-16525	71	44	how	how	SCONJ
crl-16525	71	45	to	to	PART
crl-16525	71	46	find	find	VERB
crl-16525	71	47	information	information	NOUN
crl-16525	71	48	on	on	ADP
crl-16525	71	49	a	a	DET
crl-16525	71	50	subject	subject	NOUN
crl-16525	71	51	or	or	CCONJ
crl-16525	71	52	topic	topic	NOUN
crl-16525	71	53	;	;	PUNCT
crl-16525	71	54	the	the	DET
crl-16525	71	55	second	second	ADV
crl-16525	71	56	largest	large	ADJ
crl-16525	71	57	was	be	AUX
crl-16525	71	58	how	how	SCONJ
crl-16525	71	59	to	to	PART
crl-16525	71	60	locate	locate	VERB
crl-16525	71	61	a	a	DET
crl-16525	71	62	known	know	VERB
crl-16525	71	63	article	article	NOUN
crl-16525	71	64	,	,	PUNCT
crl-16525	71	65	book	book	NOUN
crl-16525	71	66	,	,	PUNCT
crl-16525	71	67	or	or	CCONJ
crl-16525	71	68	film	film	NOUN
crl-16525	71	69	;	;	PUNCT
crl-16525	71	70	the	the	DET
crl-16525	71	71	smallest	small	ADJ
crl-16525	71	72	was	be	AUX
crl-16525	71	73	how	how	SCONJ
crl-16525	71	74	to	to	PART
crl-16525	71	75	search	search	VERB
crl-16525	71	76	for	for	ADP
crl-16525	71	77	a	a	DET
crl-16525	71	78	specific	specific	ADJ
crl-16525	71	79	material	material	NOUN
crl-16525	71	80	type	type	NOUN
crl-16525	71	81	(	(	PUNCT
crl-16525	71	82	newspapers	newspaper	NOUN
crl-16525	71	83	,	,	PUNCT
crl-16525	71	84	films	film	NOUN
crl-16525	71	85	,	,	PUNCT
crl-16525	71	86	or	or	CCONJ
crl-16525	71	87	microfilm	microfilm	NOUN
crl-16525	71	88	)	)	PUNCT
crl-16525	71	89	.	.	PUNCT
crl-16525	72	1	staffing	staffing	NOUN
crl-16525	72	2	models	model	NOUN
crl-16525	72	3	varied	varied	ADJ
crl-16525	72	4	for	for	ADP
crl-16525	72	5	the	the	DET
crl-16525	72	6	two	two	NUM
crl-16525	72	7	libraries	library	NOUN
crl-16525	72	8	at	at	ADP
crl-16525	72	9	the	the	DET
crl-16525	72	10	time	time	NOUN
crl-16525	72	11	of	of	ADP
crl-16525	72	12	the	the	DET
crl-16525	72	13	study	study	NOUN
crl-16525	72	14	.	.	PUNCT
crl-16525	73	1	ul1	ul1	PROPN
crl-16525	73	2	staffed	staff	VERB
crl-16525	73	3	walk	walk	NOUN
crl-16525	73	4	-	-	PUNCT
crl-16525	73	5	up	up	ADP
crl-16525	73	6	reference	reference	NOUN
crl-16525	73	7	desks	desk	NOUN
crl-16525	73	8	with	with	ADP
crl-16525	73	9	8	8	NUM
crl-16525	73	10	full	full	ADJ
crl-16525	73	11	-	-	PUNCT
crl-16525	73	12	time	time	NOUN
crl-16525	73	13	mls	mls	PROPN
crl-16525	73	14	librarians	librarians	PROPN
crl-16525	73	15	,	,	PUNCT
crl-16525	73	16	10	10	NUM
crl-16525	73	17	part	part	NOUN
crl-16525	73	18	-	-	PUNCT
crl-16525	73	19	time	time	NOUN
crl-16525	73	20	mls	mls	PROPN
crl-16525	73	21	librarians	librarian	NOUN
crl-16525	73	22	,	,	PUNCT
crl-16525	73	23	and	and	CCONJ
crl-16525	73	24	6	6	NUM
crl-16525	73	25	undergraduate	undergraduate	NOUN
crl-16525	73	26	assistants	assistant	NOUN
crl-16525	73	27	,	,	PUNCT
crl-16525	73	28	all	all	PRON
crl-16525	73	29	of	of	ADP
crl-16525	73	30	whom	whom	PRON
crl-16525	73	31	monitored	monitor	VERB
crl-16525	73	32	chat	chat	VERB
crl-16525	73	33	reference	reference	NOUN
crl-16525	73	34	from	from	ADP
crl-16525	73	35	private	private	ADJ
crl-16525	73	36	offices	office	NOUN
crl-16525	73	37	during	during	ADP
crl-16525	73	38	the	the	DET
crl-16525	73	39	business	business	NOUN
crl-16525	73	40	day	day	NOUN
crl-16525	73	41	and	and	CCONJ
crl-16525	73	42	from	from	ADP
crl-16525	73	43	a	a	DET
crl-16525	73	44	public	public	ADJ
crl-16525	73	45	desk	desk	NOUN
crl-16525	73	46	in	in	ADP
crl-16525	73	47	the	the	DET
crl-16525	73	48	evenings	evening	NOUN
crl-16525	73	49	until	until	ADP
crl-16525	73	50	midnight	midnight	NOUN
crl-16525	73	51	and	and	CCONJ
crl-16525	73	52	over	over	ADP
crl-16525	73	53	the	the	DET
crl-16525	73	54	weekend	weekend	NOUN
crl-16525	73	55	.	.	PUNCT
crl-16525	74	1	ul2	ul2	PROPN
crl-16525	74	2	staffed	staffed	PROPN
crl-16525	74	3	reference	reference	NOUN
crl-16525	74	4	in	in	ADP
crl-16525	74	5	person	person	NOUN
crl-16525	74	6	and	and	CCONJ
crl-16525	74	7	virtually	virtually	ADV
crl-16525	74	8	with	with	ADP
crl-16525	74	9	13	13	NUM
crl-16525	74	10	mls	mls	NOUN
crl-16525	74	11	librarians	librarian	NOUN
crl-16525	74	12	,	,	PUNCT
crl-16525	74	13	2	2	NUM
crl-16525	74	14	paraprofessional	paraprofessional	ADJ
crl-16525	74	15	staff	staff	NOUN
crl-16525	74	16	,	,	PUNCT
crl-16525	74	17	and	and	CCONJ
crl-16525	74	18	3	3	NUM
crl-16525	74	19	graduate	graduate	NOUN
crl-16525	74	20	student	student	NOUN
crl-16525	74	21	assistants	assistant	NOUN
crl-16525	74	22	.	.	PUNCT
crl-16525	75	1	ul2	ul2	PROPN
crl-16525	75	2	librarians	librarian	NOUN
crl-16525	75	3	monitored	monitor	VERB
crl-16525	75	4	chat	chat	VERB
crl-16525	75	5	reference	reference	NOUN
crl-16525	75	6	from	from	ADP
crl-16525	75	7	public	public	ADJ
crl-16525	75	8	desks	desk	NOUN
crl-16525	75	9	where	where	SCONJ
crl-16525	75	10	information	information	NOUN
crl-16525	75	11	services	service	NOUN
crl-16525	75	12	were	be	AUX
crl-16525	75	13	also	also	ADV
crl-16525	75	14	offered	offer	VERB
crl-16525	75	15	in	in	ADP
crl-16525	75	16	person	person	NOUN
crl-16525	75	17	and	and	CCONJ
crl-16525	75	18	by	by	ADP
crl-16525	75	19	telephone	telephone	NOUN
crl-16525	75	20	.	.	PUNCT
crl-16525	76	1	the	the	DET
crl-16525	76	2	data	datum	NOUN
crl-16525	76	3	do	do	AUX
crl-16525	76	4	not	not	PART
crl-16525	76	5	identify	identify	VERB
crl-16525	76	6	the	the	DET
crl-16525	76	7	status	status	NOUN
crl-16525	76	8	of	of	ADP
crl-16525	76	9	the	the	DET
crl-16525	76	10	“	"	PUNCT
crl-16525	76	11	librarian	librarian	ADJ
crl-16525	76	12	”	"	PUNCT
crl-16525	76	13	responding	respond	VERB
crl-16525	76	14	,	,	PUNCT
crl-16525	76	15	and	and	CCONJ
crl-16525	76	16	students	student	NOUN
crl-16525	76	17	are	be	AUX
crl-16525	76	18	not	not	PART
crl-16525	76	19	aware	aware	ADJ
crl-16525	76	20	whether	whether	SCONJ
crl-16525	76	21	they	they	PRON
crl-16525	76	22	are	be	AUX
crl-16525	76	23	chatting	chat	VERB
crl-16525	76	24	with	with	ADP
crl-16525	76	25	a	a	DET
crl-16525	76	26	peer	peer	NOUN
crl-16525	76	27	or	or	CCONJ
crl-16525	76	28	a	a	DET
crl-16525	76	29	professional	professional	ADJ
crl-16525	76	30	unless	unless	SCONJ
crl-16525	76	31	they	they	PRON
crl-16525	76	32	ask	ask	VERB
crl-16525	76	33	.	.	PUNCT
crl-16525	77	1	table	table	NOUN
crl-16525	77	2	1	1	NUM
crl-16525	77	3	institutional	institutional	ADJ
crl-16525	77	4	characteristics	characteristic	NOUN
crl-16525	77	5	(	(	PUNCT
crl-16525	77	6	source	source	NOUN
crl-16525	77	7	:	:	PUNCT
crl-16525	77	8	ipeds	iped	NOUN
crl-16525	77	9	)	)	PUNCT
crl-16525	77	10	carnegie	carnegie	NOUN
crl-16525	77	11	class	class	NOUN
crl-16525	77	12	total	total	ADJ
crl-16525	77	13	fte	fte	PROPN
crl-16525	77	14	librarians	librarians	PROPN
crl-16525	77	15	librarians	librarian	NOUN
crl-16525	77	16	and	and	CCONJ
crl-16525	77	17	other	other	ADJ
crl-16525	77	18	professional	professional	ADJ
crl-16525	77	19	staff	staff	NOUN
crl-16525	77	20	per	per	ADP
crl-16525	77	21	1,000	1,000	NUM
crl-16525	77	22	fte	fte	VERB
crl-16525	77	23	total	total	ADJ
crl-16525	77	24	library	library	NOUN
crl-16525	77	25	expenditures	expenditure	NOUN
crl-16525	77	26	per	per	ADP
crl-16525	77	27	fte	fte	PROPN
crl-16525	77	28	ul1	ul1	ADJ
crl-16525	77	29	doctoral	doctoral	ADJ
crl-16525	77	30	/	/	SYM
crl-16525	77	31	research	research	NOUN
crl-16525	77	32	universitiesintensive	universitiesintensive	ADJ
crl-16525	77	33	21,494	21,494	NUM
crl-16525	77	34	42.6	42.6	NUM
crl-16525	77	35	1.98	1.98	NUM
crl-16525	77	36	$	$	SYM
crl-16525	77	37	500.14	500.14	NUM
crl-16525	77	38	ul2	ul2	VERB
crl-16525	77	39	master	master	NOUN
crl-16525	77	40	's	's	PART
crl-16525	77	41	colleges	college	NOUN
crl-16525	77	42	and	and	CCONJ
crl-16525	77	43	universities	university	NOUN
crl-16525	77	44	i	i	PRON
crl-16525	77	45	8,176	8,176	NUM
crl-16525	77	46	18.0	18.0	NUM
crl-16525	77	47	2.26	2.26	NUM
crl-16525	77	48	$	$	SYM
crl-16525	77	49	462.24	462.24	NUM
crl-16525	77	50	table	table	NOUN
crl-16525	77	51	2	2	NUM
crl-16525	77	52	types	type	NOUN
crl-16525	77	53	of	of	ADP
crl-16525	77	54	chat	chat	NOUN
crl-16525	77	55	interaction	interaction	NOUN
crl-16525	77	56	(	(	PUNCT
crl-16525	77	57	ul1	ul1	PROPN
crl-16525	77	58	n=275	n=275	PROPN
crl-16525	77	59	,	,	PUNCT
crl-16525	77	60	ul2	ul2	PROPN
crl-16525	77	61	n=175	n=175	PROPN
crl-16525	77	62	)	)	PUNCT
crl-16525	77	63	*	*	PUNCT
crl-16525	77	64	directional	directional	ADJ
crl-16525	77	65	/	/	SYM
crl-16525	77	66	policy	policy	NOUN
crl-16525	77	67	reference	reference	NOUN
crl-16525	77	68	subject	subject	NOUN
crl-16525	77	69	/	/	SYM
crl-16525	77	70	topic	topic	NOUN
crl-16525	77	71	known	know	VERB
crl-16525	77	72	item	item	NOUN
crl-16525	77	73	material	material	NOUN
crl-16525	77	74	type	type	NOUN
crl-16525	77	75	ul1	ul1	ADJ
crl-16525	77	76	41	41	NUM
crl-16525	77	77	%	%	NOUN
crl-16525	77	78	33	33	NUM
crl-16525	77	79	%	%	NOUN
crl-16525	77	80	23	23	NUM
crl-16525	77	81	%	%	NOUN
crl-16525	77	82	3	3	NUM
crl-16525	77	83	%	%	NOUN
crl-16525	77	84	ul2	ul2	ADJ
crl-16525	77	85	45	45	NUM
crl-16525	77	86	%	%	NOUN
crl-16525	77	87	37	37	NUM
crl-16525	77	88	%	%	NOUN
crl-16525	77	89	15	15	NUM
crl-16525	77	90	%	%	NOUN
crl-16525	77	91	3	3	NUM
crl-16525	77	92	%	%	NOUN
crl-16525	77	93	*	*	PUNCT
crl-16525	77	94	transcript	transcript	NOUN
crl-16525	77	95	totals	total	NOUN
crl-16525	77	96	include	include	VERB
crl-16525	77	97	chats	chat	NOUN
crl-16525	77	98	with	with	ADP
crl-16525	77	99	nonstudents	nonstudent	NOUN
crl-16525	77	100	not	not	PART
crl-16525	77	101	analyzed	analyze	VERB
crl-16525	77	102	in	in	ADP
crl-16525	77	103	the	the	DET
crl-16525	77	104	rest	rest	NOUN
crl-16525	77	105	of	of	ADP
crl-16525	77	106	the	the	DET
crl-16525	77	107	study	study	NOUN
crl-16525	77	108	.	.	PUNCT
crl-16525	78	1	opening	open	VERB
crl-16525	78	2	exchanges	exchange	NOUN
crl-16525	78	3	in	in	ADP
crl-16525	78	4	virtual	virtual	ADJ
crl-16525	78	5	reference	reference	NOUN
crl-16525	78	6	shape	shape	NOUN
crl-16525	78	7	the	the	DET
crl-16525	78	8	potential	potential	NOUN
crl-16525	78	9	for	for	ADP
crl-16525	78	10	teaching	teach	VERB
crl-16525	78	11	459	459	NUM
crl-16525	78	12	the	the	DET
crl-16525	78	13	purposive	purposive	ADJ
crl-16525	78	14	sampling	sampling	NOUN
crl-16525	78	15	method	method	NOUN
crl-16525	78	16	captures	capture	VERB
crl-16525	78	17	interactions	interaction	NOUN
crl-16525	78	18	with	with	ADP
crl-16525	78	19	students	student	NOUN
crl-16525	78	20	when	when	SCONJ
crl-16525	78	21	they	they	PRON
crl-16525	78	22	are	be	AUX
crl-16525	78	23	most	most	ADV
crl-16525	78	24	likely	likely	ADJ
crl-16525	78	25	to	to	PART
crl-16525	78	26	be	be	AUX
crl-16525	78	27	working	work	VERB
crl-16525	78	28	on	on	ADP
crl-16525	78	29	research	research	NOUN
crl-16525	78	30	projects	project	NOUN
crl-16525	78	31	:	:	PUNCT
crl-16525	78	32	after	after	ADP
crl-16525	78	33	midterm	midterm	NOUN
crl-16525	78	34	exams	exam	NOUN
crl-16525	78	35	and	and	CCONJ
crl-16525	78	36	before	before	ADP
crl-16525	78	37	finals	final	NOUN
crl-16525	78	38	week	week	NOUN
crl-16525	78	39	.	.	PUNCT
crl-16525	79	1	at	at	ADP
crl-16525	79	2	this	this	DET
crl-16525	79	3	point	point	NOUN
crl-16525	79	4	in	in	ADP
crl-16525	79	5	the	the	DET
crl-16525	79	6	term	term	NOUN
crl-16525	79	7	,	,	PUNCT
crl-16525	79	8	professors	professor	NOUN
crl-16525	79	9	have	have	AUX
crl-16525	79	10	clarified	clarify	VERB
crl-16525	79	11	expectations	expectation	NOUN
crl-16525	79	12	and	and	CCONJ
crl-16525	79	13	students	student	NOUN
crl-16525	79	14	still	still	ADV
crl-16525	79	15	have	have	VERB
crl-16525	79	16	time	time	NOUN
crl-16525	79	17	to	to	PART
crl-16525	79	18	conduct	conduct	VERB
crl-16525	79	19	research	research	NOUN
crl-16525	79	20	.	.	PUNCT
crl-16525	80	1	later	later	ADV
crl-16525	80	2	,	,	PUNCT
crl-16525	80	3	when	when	SCONJ
crl-16525	80	4	deadline	deadline	NOUN
crl-16525	80	5	pressure	pressure	NOUN
crl-16525	80	6	mounts	mount	NOUN
crl-16525	80	7	,	,	PUNCT
crl-16525	80	8	students	student	NOUN
crl-16525	80	9	may	may	AUX
crl-16525	80	10	be	be	AUX
crl-16525	80	11	desperate	desperate	ADJ
crl-16525	80	12	for	for	ADP
crl-16525	80	13	direct	direct	ADJ
crl-16525	80	14	service	service	NOUN
crl-16525	80	15	and	and	CCONJ
crl-16525	80	16	less	less	ADV
crl-16525	80	17	open	open	ADJ
crl-16525	80	18	to	to	ADP
crl-16525	80	19	information	information	NOUN
crl-16525	80	20	literacy	literacy	NOUN
crl-16525	80	21	instruction	instruction	NOUN
crl-16525	80	22	.	.	PUNCT
crl-16525	81	1	the	the	DET
crl-16525	81	2	sample	sample	NOUN
crl-16525	81	3	is	be	AUX
crl-16525	81	4	appropriate	appropriate	ADJ
crl-16525	81	5	for	for	ADP
crl-16525	81	6	the	the	DET
crl-16525	81	7	research	research	NOUN
crl-16525	81	8	questions	question	NOUN
crl-16525	81	9	because	because	SCONJ
crl-16525	81	10	the	the	DET
crl-16525	81	11	goal	goal	NOUN
crl-16525	81	12	is	be	AUX
crl-16525	81	13	not	not	PART
crl-16525	81	14	to	to	PART
crl-16525	81	15	identify	identify	VERB
crl-16525	81	16	a	a	DET
crl-16525	81	17	representative	representative	ADJ
crl-16525	81	18	set	set	NOUN
crl-16525	81	19	of	of	ADP
crl-16525	81	20	questions	question	NOUN
crl-16525	81	21	,	,	PUNCT
crl-16525	81	22	but	but	CCONJ
crl-16525	81	23	rather	rather	ADV
crl-16525	81	24	to	to	PART
crl-16525	81	25	understand	understand	VERB
crl-16525	81	26	how	how	SCONJ
crl-16525	81	27	librarians	librarians	PROPN
crl-16525	81	28	frame	frame	VERB
crl-16525	81	29	interactions	interaction	NOUN
crl-16525	81	30	when	when	SCONJ
crl-16525	81	31	students	student	NOUN
crl-16525	81	32	are	be	AUX
crl-16525	81	33	most	most	ADV
crl-16525	81	34	likely	likely	ADJ
crl-16525	81	35	to	to	PART
crl-16525	81	36	be	be	AUX
crl-16525	81	37	doing	do	VERB
crl-16525	81	38	substantive	substantive	ADJ
crl-16525	81	39	research	research	NOUN
crl-16525	81	40	and	and	CCONJ
crl-16525	81	41	to	to	PART
crl-16525	81	42	be	be	AUX
crl-16525	81	43	receptive	receptive	ADJ
crl-16525	81	44	to	to	ADP
crl-16525	81	45	new	new	ADJ
crl-16525	81	46	concepts	concept	NOUN
crl-16525	81	47	and	and	CCONJ
crl-16525	81	48	skills	skill	NOUN
crl-16525	81	49	.	.	PUNCT
crl-16525	82	1	the	the	DET
crl-16525	82	2	institutional	institutional	ADJ
crl-16525	82	3	review	review	NOUN
crl-16525	82	4	board	board	NOUN
crl-16525	82	5	determined	determine	VERB
crl-16525	82	6	that	that	SCONJ
crl-16525	82	7	,	,	PUNCT
crl-16525	82	8	because	because	SCONJ
crl-16525	82	9	the	the	DET
crl-16525	82	10	data	datum	NOUN
crl-16525	82	11	are	be	AUX
crl-16525	82	12	anonymous	anonymous	ADJ
crl-16525	82	13	,	,	PUNCT
crl-16525	82	14	the	the	DET
crl-16525	82	15	activity	activity	NOUN
crl-16525	82	16	does	do	AUX
crl-16525	82	17	not	not	PART
crl-16525	82	18	meet	meet	VERB
crl-16525	82	19	the	the	DET
crl-16525	82	20	definition	definition	NOUN
crl-16525	82	21	of	of	ADP
crl-16525	82	22	human	human	ADJ
crl-16525	82	23	subjects	subject	NOUN
crl-16525	82	24	research	research	NOUN
crl-16525	82	25	.	.	PUNCT
crl-16525	83	1	however	however	ADV
crl-16525	83	2	,	,	PUNCT
crl-16525	83	3	as	as	SCONJ
crl-16525	83	4	sarah	sarah	PROPN
crl-16525	83	5	j.	j.	PROPN
crl-16525	83	6	tracy	tracy	PROPN
crl-16525	83	7	notes	notes	PROPN
crl-16525	83	8	,	,	PUNCT
crl-16525	83	9	the	the	DET
crl-16525	83	10	researcher	researcher	NOUN
crl-16525	83	11	’s	’s	PART
crl-16525	83	12	obligation	obligation	NOUN
crl-16525	83	13	does	do	AUX
crl-16525	83	14	not	not	PART
crl-16525	83	15	end	end	VERB
crl-16525	83	16	with	with	ADP
crl-16525	83	17	procedural	procedural	ADJ
crl-16525	83	18	ethics	ethic	NOUN
crl-16525	83	19	such	such	ADJ
crl-16525	83	20	as	as	ADP
crl-16525	83	21	ensuring	ensure	VERB
crl-16525	83	22	anonymity.35	anonymity.35	NOUN
crl-16525	83	23	in	in	ADP
crl-16525	83	24	addition	addition	NOUN
crl-16525	83	25	,	,	PUNCT
crl-16525	83	26	relational	relational	ADJ
crl-16525	83	27	ethics	ethic	NOUN
crl-16525	83	28	entail	entail	VERB
crl-16525	83	29	demonstrating	demonstrate	VERB
crl-16525	83	30	respect	respect	NOUN
crl-16525	83	31	for	for	ADP
crl-16525	83	32	the	the	DET
crl-16525	83	33	work	work	NOUN
crl-16525	83	34	of	of	ADP
crl-16525	83	35	these	these	DET
crl-16525	83	36	anonymous	anonymous	ADJ
crl-16525	83	37	librarians	librarian	NOUN
crl-16525	83	38	and	and	CCONJ
crl-16525	83	39	student	student	NOUN
crl-16525	83	40	assistants.36	assistants.36	VERB
crl-16525	83	41	the	the	DET
crl-16525	83	42	analysis	analysis	NOUN
crl-16525	83	43	keeps	keep	VERB
crl-16525	83	44	in	in	ADP
crl-16525	83	45	mind	mind	NOUN
crl-16525	83	46	the	the	DET
crl-16525	83	47	busy	busy	ADJ
crl-16525	83	48	setting	set	VERB
crl-16525	83	49	and	and	CCONJ
crl-16525	83	50	competing	compete	VERB
crl-16525	83	51	demands	demand	NOUN
crl-16525	83	52	of	of	ADP
crl-16525	83	53	vr	vr	NOUN
crl-16525	83	54	work	work	NOUN
crl-16525	83	55	.	.	PUNCT
crl-16525	84	1	no	no	DET
crl-16525	84	2	single	single	ADJ
crl-16525	84	3	interaction	interaction	NOUN
crl-16525	84	4	,	,	PUNCT
crl-16525	84	5	no	no	ADV
crl-16525	84	6	matter	matter	ADV
crl-16525	84	7	how	how	SCONJ
crl-16525	84	8	flawed	flawed	ADJ
crl-16525	84	9	,	,	PUNCT
crl-16525	84	10	represents	represent	VERB
crl-16525	84	11	any	any	DET
crl-16525	84	12	individual	individual	ADJ
crl-16525	84	13	’s	’s	NOUN
crl-16525	84	14	interpersonal	interpersonal	ADJ
crl-16525	84	15	skills	skill	NOUN
crl-16525	84	16	,	,	PUNCT
crl-16525	84	17	reference	reference	NOUN
crl-16525	84	18	knowledge	knowledge	NOUN
crl-16525	84	19	,	,	PUNCT
crl-16525	84	20	or	or	CCONJ
crl-16525	84	21	commitment	commitment	NOUN
crl-16525	84	22	to	to	ADP
crl-16525	84	23	student	student	NOUN
crl-16525	84	24	learning	learning	NOUN
crl-16525	84	25	.	.	PUNCT
crl-16525	85	1	after	after	ADP
crl-16525	85	2	removing	remove	VERB
crl-16525	85	3	from	from	ADP
crl-16525	85	4	the	the	DET
crl-16525	85	5	data	datum	NOUN
crl-16525	85	6	all	all	DET
crl-16525	85	7	information	information	NOUN
crl-16525	85	8	identifying	identify	VERB
crl-16525	85	9	institutions	institution	NOUN
crl-16525	85	10	and	and	CCONJ
crl-16525	85	11	individuals	individual	NOUN
crl-16525	85	12	,	,	PUNCT
crl-16525	85	13	the	the	DET
crl-16525	85	14	first	first	ADJ
crl-16525	85	15	step	step	NOUN
crl-16525	85	16	in	in	ADP
crl-16525	85	17	the	the	DET
crl-16525	85	18	analysis	analysis	NOUN
crl-16525	85	19	was	be	AUX
crl-16525	85	20	to	to	PART
crl-16525	85	21	upload	upload	VERB
crl-16525	85	22	transcripts	transcript	NOUN
crl-16525	85	23	to	to	ADP
crl-16525	85	24	nvivo	nvivo	PROPN
crl-16525	85	25	software	software	NOUN
crl-16525	85	26	,	,	PUNCT
crl-16525	85	27	which	which	PRON
crl-16525	85	28	stores	store	VERB
crl-16525	85	29	texts	text	NOUN
crl-16525	85	30	,	,	PUNCT
crl-16525	85	31	provides	provide	VERB
crl-16525	85	32	sophisticated	sophisticated	ADJ
crl-16525	85	33	search	search	NOUN
crl-16525	85	34	tools	tool	NOUN
crl-16525	85	35	,	,	PUNCT
crl-16525	85	36	and	and	CCONJ
crl-16525	85	37	allows	allow	VERB
crl-16525	85	38	the	the	DET
crl-16525	85	39	researcher	researcher	NOUN
crl-16525	85	40	to	to	PART
crl-16525	85	41	apply	apply	VERB
crl-16525	85	42	brief	brief	ADJ
crl-16525	85	43	descriptive	descriptive	ADJ
crl-16525	85	44	phrases	phrase	NOUN
crl-16525	85	45	known	know	VERB
crl-16525	85	46	as	as	ADP
crl-16525	85	47	“	"	PUNCT
crl-16525	85	48	codes	code	NOUN
crl-16525	85	49	”	"	PUNCT
crl-16525	85	50	to	to	ADP
crl-16525	85	51	portions	portion	NOUN
crl-16525	85	52	of	of	ADP
crl-16525	85	53	text	text	NOUN
crl-16525	85	54	.	.	PUNCT
crl-16525	86	1	all	all	PRON
crl-16525	86	2	of	of	ADP
crl-16525	86	3	the	the	DET
crl-16525	86	4	text	text	NOUN
crl-16525	86	5	in	in	ADP
crl-16525	86	6	any	any	DET
crl-16525	86	7	transcript	transcript	NOUN
crl-16525	86	8	coded	code	VERB
crl-16525	86	9	for	for	ADP
crl-16525	86	10	a	a	DET
crl-16525	86	11	structural	structural	ADJ
crl-16525	86	12	element	element	NOUN
crl-16525	86	13	or	or	CCONJ
crl-16525	86	14	theme	theme	NOUN
crl-16525	86	15	comprises	comprise	VERB
crl-16525	86	16	a	a	DET
crl-16525	86	17	“	"	PUNCT
crl-16525	86	18	node	node	NOUN
crl-16525	86	19	.	.	PUNCT
crl-16525	86	20	”	"	PUNCT
crl-16525	87	1	examples	example	NOUN
crl-16525	87	2	of	of	ADP
crl-16525	87	3	structural	structural	ADJ
crl-16525	87	4	elements	element	NOUN
crl-16525	87	5	are	be	AUX
crl-16525	87	6	the	the	DET
crl-16525	87	7	first	first	ADJ
crl-16525	87	8	words	word	NOUN
crl-16525	87	9	typed	type	VERB
crl-16525	87	10	by	by	ADP
crl-16525	87	11	each	each	DET
crl-16525	87	12	student	student	NOUN
crl-16525	87	13	coded	code	VERB
crl-16525	87	14	to	to	ADP
crl-16525	87	15	the	the	DET
crl-16525	87	16	node	node	NOUN
crl-16525	87	17	“	"	PUNCT
crl-16525	87	18	opening	opening	NOUN
crl-16525	87	19	bid	bid	NOUN
crl-16525	87	20	”	"	PUNCT
crl-16525	87	21	and	and	CCONJ
crl-16525	87	22	the	the	DET
crl-16525	87	23	first	first	ADJ
crl-16525	87	24	words	word	NOUN
crl-16525	87	25	typed	type	VERB
crl-16525	87	26	by	by	ADP
crl-16525	87	27	each	each	DET
crl-16525	87	28	librarian	librarian	NOUN
crl-16525	87	29	coded	code	VERB
crl-16525	87	30	to	to	ADP
crl-16525	87	31	the	the	DET
crl-16525	87	32	node	node	NOUN
crl-16525	87	33	“	"	PUNCT
crl-16525	87	34	librarian	librarian	ADJ
crl-16525	87	35	first	first	ADJ
crl-16525	87	36	response	response	NOUN
crl-16525	87	37	.	.	PUNCT
crl-16525	87	38	”	"	PUNCT
crl-16525	88	1	an	an	DET
crl-16525	88	2	example	example	NOUN
crl-16525	88	3	of	of	ADP
crl-16525	88	4	a	a	DET
crl-16525	88	5	thematic	thematic	ADJ
crl-16525	88	6	node	node	NOUN
crl-16525	88	7	is	be	AUX
crl-16525	88	8	one	one	NUM
crl-16525	88	9	named	name	VERB
crl-16525	88	10	“	"	PUNCT
crl-16525	88	11	awesome	awesome	ADJ
crl-16525	88	12	”	"	PUNCT
crl-16525	88	13	:	:	PUNCT
crl-16525	88	14	a	a	DET
crl-16525	88	15	rough	rough	ADJ
crl-16525	88	16	measure	measure	NOUN
crl-16525	88	17	of	of	ADP
crl-16525	88	18	student	student	NOUN
crl-16525	88	19	satisfaction	satisfaction	NOUN
crl-16525	88	20	coding	code	VERB
crl-16525	88	21	expressions	expression	NOUN
crl-16525	88	22	of	of	ADP
crl-16525	88	23	enthusiastic	enthusiastic	ADJ
crl-16525	88	24	gratitude	gratitude	NOUN
crl-16525	88	25	such	such	ADJ
crl-16525	88	26	as	as	ADP
crl-16525	88	27	“	"	PUNCT
crl-16525	88	28	awesome	awesome	ADJ
crl-16525	88	29	!	!	PUNCT
crl-16525	88	30	!	!	PUNCT
crl-16525	88	31	”	"	PUNCT
crl-16525	88	32	,	,	PUNCT
crl-16525	88	33	“	"	PUNCT
crl-16525	88	34	sweeeeet	sweeeeet	NOUN
crl-16525	88	35	!	!	PUNCT
crl-16525	88	36	”	"	PUNCT
crl-16525	88	37	,	,	PUNCT
crl-16525	88	38	“	"	PUNCT
crl-16525	88	39	thank	thank	VERB
crl-16525	88	40	you	you	PRON
crl-16525	88	41	!	!	PUNCT
crl-16525	88	42	!	!	PUNCT
crl-16525	88	43	!	!	PUNCT
crl-16525	88	44	!	!	PUNCT
crl-16525	88	45	!	!	PUNCT
crl-16525	88	46	!	!	PUNCT
crl-16525	88	47	!	!	PUNCT
crl-16525	88	48	!	!	PUNCT
crl-16525	88	49	,	,	PUNCT
crl-16525	88	50	or	or	CCONJ
crl-16525	88	51	“	"	PUNCT
crl-16525	88	52	yay	yay	NOUN
crl-16525	88	53	.	.	PUNCT
crl-16525	88	54	”	"	PUNCT
crl-16525	89	1	using	use	VERB
crl-16525	89	2	the	the	DET
crl-16525	89	3	search	search	NOUN
crl-16525	89	4	tools	tool	NOUN
crl-16525	89	5	in	in	ADP
crl-16525	89	6	nvivo	nvivo	PROPN
crl-16525	89	7	,	,	PUNCT
crl-16525	89	8	i	i	PRON
crl-16525	89	9	gathered	gather	VERB
crl-16525	89	10	all	all	DET
crl-16525	89	11	examples	example	NOUN
crl-16525	89	12	of	of	ADP
crl-16525	89	13	relevant	relevant	ADJ
crl-16525	89	14	terms	term	NOUN
crl-16525	89	15	in	in	ADP
crl-16525	89	16	all	all	DET
crl-16525	89	17	412	412	NUM
crl-16525	89	18	transcripts	transcript	NOUN
crl-16525	89	19	.	.	PUNCT
crl-16525	90	1	in	in	ADP
crl-16525	90	2	the	the	DET
crl-16525	90	3	next	next	ADJ
crl-16525	90	4	phase	phase	NOUN
crl-16525	90	5	,	,	PUNCT
crl-16525	90	6	“	"	PUNCT
crl-16525	90	7	coding	code	VERB
crl-16525	90	8	on	on	ADP
crl-16525	90	9	,	,	PUNCT
crl-16525	90	10	”	"	PUNCT
crl-16525	90	11	i	i	PRON
crl-16525	90	12	re	re	VERB
crl-16525	90	13	-	-	VERB
crl-16525	90	14	examined	examine	VERB
crl-16525	90	15	the	the	DET
crl-16525	90	16	codes	code	NOUN
crl-16525	90	17	in	in	ADP
crl-16525	90	18	each	each	DET
crl-16525	90	19	node	node	NOUN
crl-16525	90	20	to	to	PART
crl-16525	90	21	omit	omit	VERB
crl-16525	90	22	(	(	PUNCT
crl-16525	90	23	or	or	CCONJ
crl-16525	90	24	“	"	PUNCT
crl-16525	90	25	uncode	uncode	ADJ
crl-16525	90	26	”	"	PUNCT
crl-16525	90	27	)	)	PUNCT
crl-16525	90	28	irrelevant	irrelevant	ADJ
crl-16525	90	29	passages	passage	NOUN
crl-16525	90	30	and	and	CCONJ
crl-16525	90	31	create	create	VERB
crl-16525	90	32	new	new	ADJ
crl-16525	90	33	codes	code	NOUN
crl-16525	90	34	as	as	ADP
crl-16525	90	35	themes	theme	NOUN
crl-16525	90	36	of	of	ADP
crl-16525	90	37	interest	interest	NOUN
crl-16525	90	38	emerged	emerge	VERB
crl-16525	90	39	.	.	PUNCT
crl-16525	91	1	such	such	ADJ
crl-16525	91	2	rigorous	rigorous	ADJ
crl-16525	91	3	,	,	PUNCT
crl-16525	91	4	systematic	systematic	ADJ
crl-16525	91	5	,	,	PUNCT
crl-16525	91	6	iterative	iterative	ADJ
crl-16525	91	7	coding	coding	NOUN
crl-16525	91	8	is	be	AUX
crl-16525	91	9	known	know	VERB
crl-16525	91	10	as	as	ADP
crl-16525	91	11	the	the	DET
crl-16525	91	12	constant	constant	ADJ
crl-16525	91	13	comparative	comparative	ADJ
crl-16525	91	14	method.37	method.37	PROPN
crl-16525	91	15	two	two	NUM
crl-16525	91	16	quantitative	quantitative	ADJ
crl-16525	91	17	strategies	strategy	NOUN
crl-16525	91	18	informed	inform	VERB
crl-16525	91	19	the	the	DET
crl-16525	91	20	analysis	analysis	NOUN
crl-16525	91	21	.	.	PUNCT
crl-16525	92	1	first	first	ADV
crl-16525	92	2	,	,	PUNCT
crl-16525	92	3	i	i	PRON
crl-16525	92	4	calculated	calculate	VERB
crl-16525	92	5	the	the	DET
crl-16525	92	6	duration	duration	NOUN
crl-16525	92	7	of	of	ADP
crl-16525	92	8	each	each	DET
crl-16525	92	9	transcript	transcript	NOUN
crl-16525	92	10	using	use	VERB
crl-16525	92	11	time	time	NOUN
crl-16525	92	12	stamps	stamp	NOUN
crl-16525	92	13	for	for	ADP
crl-16525	92	14	the	the	DET
crl-16525	92	15	first	first	ADJ
crl-16525	92	16	and	and	CCONJ
crl-16525	92	17	last	last	ADJ
crl-16525	92	18	line	line	NOUN
crl-16525	92	19	of	of	ADP
crl-16525	92	20	the	the	DET
crl-16525	92	21	chat	chat	NOUN
crl-16525	92	22	,	,	PUNCT
crl-16525	92	23	omitting	omit	VERB
crl-16525	92	24	gaps	gap	NOUN
crl-16525	92	25	before	before	SCONJ
crl-16525	92	26	responses	response	NOUN
crl-16525	92	27	to	to	PART
crl-16525	92	28	measure	measure	VERB
crl-16525	92	29	only	only	ADV
crl-16525	92	30	active	active	ADJ
crl-16525	92	31	chat	chat	NOUN
crl-16525	92	32	time.38	time.38	ADP
crl-16525	92	33	second	second	ADV
crl-16525	92	34	,	,	PUNCT
crl-16525	92	35	i	i	PRON
crl-16525	92	36	ran	run	VERB
crl-16525	92	37	a	a	DET
crl-16525	92	38	basic	basic	ADJ
crl-16525	92	39	word	word	NOUN
crl-16525	92	40	count	count	NOUN
crl-16525	92	41	for	for	ADP
crl-16525	92	42	opening	opening	NOUN
crl-16525	92	43	exchanges	exchange	NOUN
crl-16525	92	44	,	,	PUNCT
crl-16525	92	45	which	which	PRON
crl-16525	92	46	revealed	reveal	VERB
crl-16525	92	47	a	a	DET
crl-16525	92	48	large	large	ADJ
crl-16525	92	49	difference	difference	NOUN
crl-16525	92	50	in	in	ADP
crl-16525	92	51	the	the	DET
crl-16525	92	52	rate	rate	NOUN
crl-16525	92	53	of	of	ADP
crl-16525	92	54	greetings	greeting	NOUN
crl-16525	92	55	at	at	ADP
crl-16525	92	56	each	each	DET
crl-16525	92	57	library	library	NOUN
crl-16525	92	58	.	.	PUNCT
crl-16525	93	1	this	this	DET
crl-16525	93	2	discovery	discovery	NOUN
crl-16525	93	3	led	lead	VERB
crl-16525	93	4	to	to	ADP
crl-16525	93	5	further	far	ADV
crl-16525	93	6	coding	code	VERB
crl-16525	93	7	and	and	CCONJ
crl-16525	93	8	creation	creation	NOUN
crl-16525	93	9	of	of	ADP
crl-16525	93	10	new	new	ADJ
crl-16525	93	11	nodes	node	NOUN
crl-16525	93	12	for	for	ADP
crl-16525	93	13	other	other	ADJ
crl-16525	93	14	relational	relational	ADJ
crl-16525	93	15	cues	cue	NOUN
crl-16525	93	16	in	in	ADP
crl-16525	93	17	opening	opening	NOUN
crl-16525	93	18	exchanges	exchange	NOUN
crl-16525	93	19	,	,	PUNCT
crl-16525	93	20	building	build	VERB
crl-16525	93	21	on	on	ADP
crl-16525	93	22	ca	ca	PROPN
crl-16525	93	23	theory	theory	NOUN
crl-16525	93	24	discussed	discuss	VERB
crl-16525	93	25	in	in	ADP
crl-16525	93	26	the	the	DET
crl-16525	93	27	literature	literature	NOUN
crl-16525	93	28	review	review	NOUN
crl-16525	93	29	.	.	PUNCT
crl-16525	94	1	node	node	PROPN
crl-16525	94	2	names	name	NOUN
crl-16525	94	3	for	for	ADP
crl-16525	94	4	relational	relational	ADJ
crl-16525	94	5	cues	cue	NOUN
crl-16525	94	6	follow	follow	VERB
crl-16525	94	7	:	:	PUNCT
crl-16525	94	8	•	•	PROPN
crl-16525	94	9	identity	identity	NOUN
crl-16525	94	10	:	:	PUNCT
crl-16525	94	11	whether	whether	SCONJ
crl-16525	94	12	and	and	CCONJ
crl-16525	94	13	how	how	SCONJ
crl-16525	94	14	parties	party	NOUN
crl-16525	94	15	introduced	introduce	VERB
crl-16525	94	16	themselves	themselves	PRON
crl-16525	94	17	•	•	VERB
crl-16525	94	18	polite	polite	ADJ
crl-16525	94	19	:	:	PUNCT
crl-16525	94	20	please	please	INTJ
crl-16525	94	21	,	,	PUNCT
crl-16525	94	22	thank	thank	VERB
crl-16525	94	23	you	you	PRON
crl-16525	94	24	,	,	PUNCT
crl-16525	94	25	and	and	CCONJ
crl-16525	94	26	other	other	ADJ
crl-16525	94	27	courtesies	courtesy	NOUN
crl-16525	94	28	•	•	VERB
crl-16525	94	29	softener	softener	NOUN
crl-16525	94	30	:	:	PUNCT
crl-16525	94	31	expressions	expression	NOUN
crl-16525	94	32	like	like	ADP
crl-16525	94	33	“	"	PUNCT
crl-16525	94	34	just	just	ADV
crl-16525	94	35	curious	curious	ADJ
crl-16525	94	36	,	,	PUNCT
crl-16525	94	37	”	"	PUNCT
crl-16525	94	38	“	"	PUNCT
crl-16525	94	39	i	i	PRON
crl-16525	94	40	was	be	AUX
crl-16525	94	41	wondering	wonder	VERB
crl-16525	94	42	,	,	PUNCT
crl-16525	94	43	”	"	PUNCT
crl-16525	94	44	and	and	CCONJ
crl-16525	94	45	“	"	PUNCT
crl-16525	94	46	i	i	PRON
crl-16525	94	47	have	have	VERB
crl-16525	94	48	a	a	DET
crl-16525	94	49	quick	quick	ADJ
crl-16525	94	50	question	question	NOUN
crl-16525	94	51	”	"	PUNCT
crl-16525	94	52	that	that	PRON
crl-16525	94	53	make	make	VERB
crl-16525	94	54	requests	request	NOUN
crl-16525	94	55	sound	sound	VERB
crl-16525	94	56	less	less	ADV
crl-16525	94	57	demanding	demanding	ADJ
crl-16525	94	58	or	or	CCONJ
crl-16525	94	59	intrusive	intrusive	ADJ
crl-16525	94	60	i	i	PRON
crl-16525	94	61	used	use	VERB
crl-16525	94	62	these	these	DET
crl-16525	94	63	nodes	node	NOUN
crl-16525	94	64	to	to	PART
crl-16525	94	65	create	create	VERB
crl-16525	94	66	two	two	NUM
crl-16525	94	67	data	datum	NOUN
crl-16525	94	68	sets	set	NOUN
crl-16525	94	69	:	:	PUNCT
crl-16525	94	70	transcripts	transcript	NOUN
crl-16525	94	71	with	with	ADP
crl-16525	94	72	conversational	conversational	ADJ
crl-16525	94	73	openings	opening	NOUN
crl-16525	94	74	in	in	ADP
crl-16525	94	75	which	which	PRON
crl-16525	94	76	students	student	NOUN
crl-16525	94	77	entered	enter	VERB
crl-16525	94	78	the	the	DET
crl-16525	94	79	chat	chat	NOUN
crl-16525	94	80	using	use	VERB
crl-16525	94	81	relational	relational	ADJ
crl-16525	94	82	cues	cue	NOUN
crl-16525	94	83	,	,	PUNCT
crl-16525	94	84	and	and	CCONJ
crl-16525	94	85	transcripts	transcript	NOUN
crl-16525	94	86	with	with	ADP
crl-16525	94	87	transactional	transactional	ADJ
crl-16525	94	88	openings	opening	NOUN
crl-16525	94	89	,	,	PUNCT
crl-16525	94	90	in	in	ADP
crl-16525	94	91	which	which	PRON
crl-16525	94	92	students	student	NOUN
crl-16525	94	93	omitted	omit	VERB
crl-16525	94	94	relational	relational	ADJ
crl-16525	94	95	cues	cue	NOUN
crl-16525	94	96	.	.	PUNCT
crl-16525	95	1	comparative	comparative	ADJ
crl-16525	95	2	analysis	analysis	NOUN
crl-16525	95	3	of	of	ADP
crl-16525	95	4	duration	duration	NOUN
crl-16525	95	5	and	and	CCONJ
crl-16525	95	6	student	student	NOUN
crl-16525	95	7	gratitude	gratitude	NOUN
crl-16525	95	8	in	in	ADP
crl-16525	95	9	the	the	DET
crl-16525	95	10	two	two	NUM
crl-16525	95	11	sets	set	NOUN
crl-16525	95	12	revealed	reveal	VERB
crl-16525	95	13	large	large	ADJ
crl-16525	95	14	differences	difference	NOUN
crl-16525	95	15	on	on	ADP
crl-16525	95	16	both	both	DET
crl-16525	95	17	measures	measure	NOUN
crl-16525	95	18	.	.	PUNCT
crl-16525	96	1	the	the	DET
crl-16525	96	2	next	next	ADJ
crl-16525	96	3	step	step	NOUN
crl-16525	96	4	was	be	AUX
crl-16525	96	5	systematic	systematic	ADJ
crl-16525	96	6	interpretation	interpretation	NOUN
crl-16525	96	7	of	of	ADP
crl-16525	96	8	each	each	DET
crl-16525	96	9	transcript	transcript	NOUN
crl-16525	96	10	to	to	PART
crl-16525	96	11	learn	learn	VERB
crl-16525	96	12	how	how	SCONJ
crl-16525	96	13	specific	specific	ADJ
crl-16525	96	14	conversational	conversational	ADJ
crl-16525	96	15	moves	move	NOUN
crl-16525	96	16	led	lead	VERB
crl-16525	96	17	to	to	ADP
crl-16525	96	18	the	the	DET
crl-16525	96	19	differences	difference	NOUN
crl-16525	96	20	observed	observe	VERB
crl-16525	96	21	in	in	ADP
crl-16525	96	22	duration	duration	NOUN
crl-16525	96	23	and	and	CCONJ
crl-16525	96	24	student	student	NOUN
crl-16525	96	25	satisfaction	satisfaction	NOUN
crl-16525	96	26	.	.	PUNCT
crl-16525	97	1	this	this	PRON
crl-16525	97	2	is	be	AUX
crl-16525	97	3	not	not	PART
crl-16525	97	4	a	a	DET
crl-16525	97	5	classic	classic	ADJ
crl-16525	97	6	inductive	inductive	ADJ
crl-16525	97	7	content	content	NOUN
crl-16525	97	8	analysis	analysis	NOUN
crl-16525	97	9	built	build	VERB
crl-16525	97	10	by	by	ADP
crl-16525	97	11	isolating	isolate	VERB
crl-16525	97	12	recurring	recur	VERB
crl-16525	97	13	themes	theme	NOUN
crl-16525	97	14	to	to	PART
crl-16525	97	15	build	build	VERB
crl-16525	97	16	grounded	grounded	ADJ
crl-16525	97	17	theory.39	theory.39	NOUN
crl-16525	97	18	it	it	PRON
crl-16525	97	19	is	be	AUX
crl-16525	97	20	also	also	ADV
crl-16525	97	21	not	not	PART
crl-16525	97	22	a	a	DET
crl-16525	97	23	directed	direct	VERB
crl-16525	97	24	content	content	NOUN
crl-16525	97	25	analysis	analysis	NOUN
crl-16525	97	26	applying	apply	VERB
crl-16525	97	27	previously	previously	ADV
crl-16525	97	28	defined	define	VERB
crl-16525	97	29	categories	category	NOUN
crl-16525	97	30	to	to	PART
crl-16525	97	31	validate	validate	VERB
crl-16525	97	32	or	or	CCONJ
crl-16525	97	33	extend	extend	VERB
crl-16525	97	34	existing	exist	VERB
crl-16525	97	35	theory.40	theory.40	NOUN
crl-16525	97	36	rather	rather	ADV
crl-16525	97	37	,	,	PUNCT
crl-16525	97	38	it	it	PRON
crl-16525	97	39	takes	take	VERB
crl-16525	97	40	460	460	NUM
crl-16525	97	41	college	college	NOUN
crl-16525	97	42	&	&	CCONJ
crl-16525	97	43	research	research	PROPN
crl-16525	97	44	libraries	library	NOUN
crl-16525	97	45	july	july	PROPN
crl-16525	97	46	2016	2016	NUM
crl-16525	97	47	the	the	DET
crl-16525	97	48	interpretive	interpretive	ADJ
crl-16525	97	49	approach	approach	NOUN
crl-16525	97	50	that	that	PRON
crl-16525	97	51	douglas	douglas	PROPN
crl-16525	97	52	ezzy	ezzy	PROPN
crl-16525	97	53	describes	describe	VERB
crl-16525	97	54	as	as	ADP
crl-16525	97	55	“	"	PUNCT
crl-16525	97	56	ongoing	ongoing	ADJ
crl-16525	97	57	dialogue	dialogue	NOUN
crl-16525	97	58	between	between	ADP
crl-16525	97	59	preexisting	preexist	VERB
crl-16525	97	60	understandings	understanding	NOUN
crl-16525	97	61	and	and	CCONJ
crl-16525	97	62	the	the	DET
crl-16525	97	63	data	datum	NOUN
crl-16525	97	64	,	,	PUNCT
crl-16525	97	65	derived	derive	VERB
crl-16525	97	66	from	from	ADP
crl-16525	97	67	participation	participation	NOUN
crl-16525	97	68	in	in	ADP
crl-16525	97	69	the	the	DET
crl-16525	97	70	world	world	NOUN
crl-16525	97	71	.	.	PUNCT
crl-16525	98	1	”41	”41	PUNCT
crl-16525	98	2	at	at	ADP
crl-16525	98	3	this	this	DET
crl-16525	98	4	stage	stage	NOUN
crl-16525	98	5	,	,	PUNCT
crl-16525	98	6	it	it	PRON
crl-16525	98	7	was	be	AUX
crl-16525	98	8	important	important	ADJ
crl-16525	98	9	to	to	ADP
crl-16525	98	10	both	both	PRON
crl-16525	98	11	account	account	VERB
crl-16525	98	12	for	for	ADP
crl-16525	98	13	and	and	CCONJ
crl-16525	98	14	temporarily	temporarily	ADV
crl-16525	98	15	suspend	suspend	VERB
crl-16525	98	16	my	my	PRON
crl-16525	98	17	personal	personal	ADJ
crl-16525	98	18	experience	experience	NOUN
crl-16525	98	19	with	with	ADP
crl-16525	98	20	vr	vr	PROPN
crl-16525	98	21	.	.	PROPN
crl-16525	98	22	ezzy	ezzy	PROPN
crl-16525	98	23	asks	ask	VERB
crl-16525	98	24	researchers	researcher	NOUN
crl-16525	98	25	to	to	PART
crl-16525	98	26	recognize	recognize	VERB
crl-16525	98	27	that	that	DET
crl-16525	98	28	credible	credible	ADJ
crl-16525	98	29	analysis	analysis	NOUN
crl-16525	98	30	depends	depend	VERB
crl-16525	98	31	on	on	ADP
crl-16525	98	32	not	not	PART
crl-16525	98	33	denying	deny	VERB
crl-16525	98	34	or	or	CCONJ
crl-16525	98	35	hiding	hiding	NOUN
crl-16525	98	36	preconceptions	preconception	NOUN
crl-16525	98	37	,	,	PUNCT
crl-16525	98	38	but	but	CCONJ
crl-16525	98	39	explicitly	explicitly	ADV
crl-16525	98	40	stating	state	VERB
crl-16525	98	41	them	they	PRON
crl-16525	98	42	and	and	CCONJ
crl-16525	98	43	continuously	continuously	ADV
crl-16525	98	44	testing	test	VERB
crl-16525	98	45	them	they	PRON
crl-16525	98	46	against	against	ADP
crl-16525	98	47	the	the	DET
crl-16525	98	48	data.42	data.42	NOUN
crl-16525	98	49	in	in	ADP
crl-16525	98	50	this	this	DET
crl-16525	98	51	study	study	NOUN
crl-16525	98	52	,	,	PUNCT
crl-16525	98	53	the	the	DET
crl-16525	98	54	key	key	ADJ
crl-16525	98	55	preconception	preconception	NOUN
crl-16525	98	56	(	(	PUNCT
crl-16525	98	57	supported	support	VERB
crl-16525	98	58	by	by	ADP
crl-16525	98	59	previous	previous	ADJ
crl-16525	98	60	research	research	NOUN
crl-16525	98	61	)	)	PUNCT
crl-16525	98	62	is	be	AUX
crl-16525	98	63	that	that	SCONJ
crl-16525	98	64	teaching	teaching	NOUN
crl-16525	98	65	is	be	AUX
crl-16525	98	66	both	both	PRON
crl-16525	98	67	possible	possible	ADJ
crl-16525	98	68	and	and	CCONJ
crl-16525	98	69	valuable	valuable	ADJ
crl-16525	98	70	in	in	ADP
crl-16525	98	71	vr	vr	PROPN
crl-16525	98	72	practice	practice	NOUN
crl-16525	98	73	.	.	PUNCT
crl-16525	99	1	complete	complete	ADJ
crl-16525	99	2	examples	example	NOUN
crl-16525	99	3	of	of	ADP
crl-16525	99	4	transcripts	transcript	NOUN
crl-16525	99	5	allow	allow	VERB
crl-16525	99	6	readers	reader	NOUN
crl-16525	99	7	to	to	PART
crl-16525	99	8	judge	judge	VERB
crl-16525	99	9	the	the	DET
crl-16525	99	10	validity	validity	NOUN
crl-16525	99	11	of	of	ADP
crl-16525	99	12	the	the	DET
crl-16525	99	13	interpretation	interpretation	NOUN
crl-16525	99	14	and	and	CCONJ
crl-16525	99	15	to	to	PART
crl-16525	99	16	bring	bring	VERB
crl-16525	99	17	their	their	PRON
crl-16525	99	18	own	own	ADJ
crl-16525	99	19	experience	experience	NOUN
crl-16525	99	20	to	to	ADP
crl-16525	99	21	the	the	DET
crl-16525	99	22	texts	text	NOUN
crl-16525	99	23	.	.	PUNCT
crl-16525	100	1	the	the	DET
crl-16525	100	2	interpretive	interpretive	ADJ
crl-16525	100	3	approach	approach	NOUN
crl-16525	100	4	does	do	AUX
crl-16525	100	5	not	not	PART
crl-16525	100	6	preclude	preclude	VERB
crl-16525	100	7	the	the	DET
crl-16525	100	8	possibility	possibility	NOUN
crl-16525	100	9	of	of	ADP
crl-16525	100	10	alternative	alternative	ADJ
crl-16525	100	11	meanings	meaning	NOUN
crl-16525	100	12	but	but	CCONJ
crl-16525	100	13	strives	strive	VERB
crl-16525	100	14	for	for	ADP
crl-16525	100	15	internal	internal	ADJ
crl-16525	100	16	consistency.43	consistency.43	ADJ
crl-16525	100	17	findings	finding	NOUN
crl-16525	100	18	analysis	analysis	NOUN
crl-16525	100	19	of	of	ADP
crl-16525	100	20	the	the	DET
crl-16525	100	21	412	412	NUM
crl-16525	100	22	transcripts	transcript	NOUN
crl-16525	100	23	showed	show	VERB
crl-16525	100	24	that	that	SCONJ
crl-16525	100	25	students	student	NOUN
crl-16525	100	26	and	and	CCONJ
crl-16525	100	27	librarians	librarian	NOUN
crl-16525	100	28	at	at	ADP
crl-16525	100	29	the	the	DET
crl-16525	100	30	two	two	NUM
crl-16525	100	31	libraries	library	NOUN
crl-16525	100	32	used	use	VERB
crl-16525	100	33	relational	relational	ADJ
crl-16525	100	34	cues	cue	NOUN
crl-16525	100	35	at	at	ADP
crl-16525	100	36	different	different	ADJ
crl-16525	100	37	rates	rate	NOUN
crl-16525	100	38	,	,	PUNCT
crl-16525	100	39	as	as	SCONJ
crl-16525	100	40	shown	show	VERB
crl-16525	100	41	in	in	ADP
crl-16525	100	42	word	word	NOUN
crl-16525	100	43	clouds	cloud	NOUN
crl-16525	100	44	ranking	rank	VERB
crl-16525	100	45	the	the	DET
crl-16525	100	46	most	most	ADV
crl-16525	100	47	frequent	frequent	ADJ
crl-16525	100	48	50	50	NUM
crl-16525	100	49	words	word	NOUN
crl-16525	100	50	longer	long	ADJ
crl-16525	100	51	than	than	ADP
crl-16525	100	52	4	4	NUM
crl-16525	100	53	characters	character	NOUN
crl-16525	100	54	in	in	ADP
crl-16525	100	55	opening	opening	NOUN
crl-16525	100	56	exchanges	exchange	NOUN
crl-16525	100	57	(	(	PUNCT
crl-16525	100	58	see	see	VERB
crl-16525	100	59	figure	figure	NOUN
crl-16525	100	60	1	1	NUM
crl-16525	100	61	)	)	PUNCT
crl-16525	100	62	.	.	PUNCT
crl-16525	101	1	at	at	ADP
crl-16525	101	2	ul1	ul1	PROPN
crl-16525	101	3	,	,	PUNCT
crl-16525	101	4	76	76	NUM
crl-16525	101	5	percent	percent	NOUN
crl-16525	101	6	of	of	ADP
crl-16525	101	7	students	student	NOUN
crl-16525	101	8	included	include	VERB
crl-16525	101	9	a	a	DET
crl-16525	101	10	greeting	greeting	NOUN
crl-16525	101	11	in	in	ADP
crl-16525	101	12	their	their	PRON
crl-16525	101	13	opening	opening	NOUN
crl-16525	101	14	bids	bid	NOUN
crl-16525	101	15	,	,	PUNCT
crl-16525	101	16	but	but	CCONJ
crl-16525	101	17	only	only	ADV
crl-16525	101	18	48	48	NUM
crl-16525	101	19	percent	percent	NOUN
crl-16525	101	20	of	of	ADP
crl-16525	101	21	students	student	NOUN
crl-16525	101	22	at	at	ADP
crl-16525	101	23	ul2	ul2	PROPN
crl-16525	101	24	greeted	greet	VERB
crl-16525	101	25	the	the	DET
crl-16525	101	26	librarian	librarian	NOUN
crl-16525	101	27	.	.	PUNCT
crl-16525	102	1	in	in	ADP
crl-16525	102	2	response	response	NOUN
crl-16525	102	3	,	,	PUNCT
crl-16525	102	4	89	89	NUM
crl-16525	102	5	percent	percent	NOUN
crl-16525	102	6	of	of	ADP
crl-16525	102	7	ul1	ul1	PROPN
crl-16525	102	8	librarians	librarians	PROPN
crl-16525	102	9	greeted	greet	VERB
crl-16525	102	10	the	the	DET
crl-16525	102	11	student	student	NOUN
crl-16525	102	12	,	,	PUNCT
crl-16525	102	13	and	and	CCONJ
crl-16525	102	14	only	only	ADV
crl-16525	102	15	24	24	NUM
crl-16525	102	16	percent	percent	NOUN
crl-16525	102	17	of	of	ADP
crl-16525	102	18	ul2	ul2	ADJ
crl-16525	102	19	librarians	librarian	NOUN
crl-16525	102	20	did	do	VERB
crl-16525	102	21	so	so	ADV
crl-16525	102	22	.	.	PUNCT
crl-16525	103	1	on	on	ADP
crl-16525	103	2	the	the	DET
crl-16525	103	3	left	left	ADJ
crl-16525	103	4	side	side	NOUN
crl-16525	103	5	of	of	ADP
crl-16525	103	6	figure	figure	NOUN
crl-16525	103	7	1	1	NUM
crl-16525	103	8	,	,	PUNCT
crl-16525	103	9	note	note	VERB
crl-16525	103	10	that	that	SCONJ
crl-16525	103	11	the	the	DET
crl-16525	103	12	student	student	NOUN
crl-16525	103	13	opening	opening	NOUN
crl-16525	103	14	bids	bid	NOUN
crl-16525	103	15	display	display	VERB
crl-16525	103	16	similar	similar	ADJ
crl-16525	103	17	rates	rate	NOUN
crl-16525	103	18	of	of	ADP
crl-16525	103	19	relational	relational	ADJ
crl-16525	103	20	cues	cue	NOUN
crl-16525	103	21	(	(	PUNCT
crl-16525	103	22	circled	circle	VERB
crl-16525	103	23	)	)	PUNCT
crl-16525	103	24	.	.	PUNCT
crl-16525	104	1	the	the	DET
crl-16525	104	2	librarian	librarian	ADJ
crl-16525	104	3	first	first	ADJ
crl-16525	104	4	responses	response	NOUN
crl-16525	104	5	on	on	ADP
crl-16525	104	6	the	the	DET
crl-16525	104	7	right	right	ADJ
crl-16525	104	8	display	display	NOUN
crl-16525	104	9	more	more	ADJ
crl-16525	104	10	relational	relational	ADJ
crl-16525	104	11	cues	cue	NOUN
crl-16525	104	12	for	for	ADP
crl-16525	104	13	ul1	ul1	PROPN
crl-16525	104	14	.	.	PUNCT
crl-16525	105	1	also	also	ADV
crl-16525	105	2	note	note	VERB
crl-16525	105	3	the	the	DET
crl-16525	105	4	word	word	NOUN
crl-16525	105	5	“	"	PUNCT
crl-16525	105	6	moment	moment	NOUN
crl-16525	105	7	”	"	PUNCT
crl-16525	105	8	in	in	ADP
crl-16525	105	9	ul2	ul2	ADJ
crl-16525	105	10	librarian	librarian	ADJ
crl-16525	105	11	first	first	ADJ
crl-16525	105	12	responses	response	NOUN
crl-16525	105	13	.	.	PUNCT
crl-16525	106	1	ul2	ul2	PROPN
crl-16525	106	2	librarians	librarians	PROPN
crl-16525	106	3	started	start	VERB
crl-16525	106	4	chats	chat	NOUN
crl-16525	106	5	with	with	ADP
crl-16525	106	6	busy	busy	ADJ
crl-16525	106	7	indicators	indicator	NOUN
crl-16525	106	8	(	(	PUNCT
crl-16525	106	9	asking	ask	VERB
crl-16525	106	10	the	the	DET
crl-16525	106	11	patron	patron	NOUN
crl-16525	106	12	to	to	PART
crl-16525	106	13	wait	wait	VERB
crl-16525	106	14	or	or	CCONJ
crl-16525	106	15	apologizing	apologize	VERB
crl-16525	106	16	after	after	ADP
crl-16525	106	17	a	a	DET
crl-16525	106	18	delay	delay	NOUN
crl-16525	106	19	)	)	PUNCT
crl-16525	106	20	more	more	ADV
crl-16525	106	21	often	often	ADV
crl-16525	106	22	than	than	SCONJ
crl-16525	106	23	they	they	PRON
crl-16525	106	24	said	say	VERB
crl-16525	106	25	hello	hello	INTJ
crl-16525	106	26	.	.	PUNCT
crl-16525	107	1	the	the	DET
crl-16525	107	2	overall	overall	ADJ
crl-16525	107	3	rate	rate	NOUN
crl-16525	107	4	of	of	ADP
crl-16525	107	5	busy	busy	ADJ
crl-16525	107	6	indicators	indicator	NOUN
crl-16525	107	7	figure	figure	VERB
crl-16525	107	8	1	1	NUM
crl-16525	107	9	most	most	ADV
crl-16525	107	10	frequent	frequent	ADJ
crl-16525	107	11	50	50	NUM
crl-16525	107	12	words	word	NOUN
crl-16525	107	13	longer	long	ADJ
crl-16525	107	14	than	than	ADP
crl-16525	107	15	4	4	NUM
crl-16525	107	16	characters	character	NOUN
crl-16525	107	17	in	in	ADP
crl-16525	107	18	opening	open	VERB
crl-16525	107	19	exchanges	exchange	NOUN
crl-16525	107	20	student	student	NOUN
crl-16525	107	21	opening	opening	NOUN
crl-16525	107	22	bids	bid	NOUN
crl-16525	107	23	librarian	librarian	ADJ
crl-16525	107	24	first	first	ADJ
crl-16525	107	25	responses	response	NOUN
crl-16525	107	26	ul1	ul1	VERB
crl-16525	107	27	ul2	ul2	ADJ
crl-16525	107	28	opening	opening	NOUN
crl-16525	107	29	exchanges	exchange	NOUN
crl-16525	107	30	in	in	ADP
crl-16525	107	31	virtual	virtual	ADJ
crl-16525	107	32	reference	reference	NOUN
crl-16525	107	33	shape	shape	NOUN
crl-16525	107	34	the	the	DET
crl-16525	107	35	potential	potential	NOUN
crl-16525	107	36	for	for	ADP
crl-16525	107	37	teaching	teach	VERB
crl-16525	107	38	461	461	NUM
crl-16525	107	39	throughout	throughout	ADP
crl-16525	107	40	the	the	DET
crl-16525	107	41	chats	chat	NOUN
crl-16525	107	42	(	(	PUNCT
crl-16525	107	43	not	not	PART
crl-16525	107	44	only	only	ADV
crl-16525	107	45	in	in	ADP
crl-16525	107	46	opening	opening	NOUN
crl-16525	107	47	exchanges	exchange	NOUN
crl-16525	107	48	)	)	PUNCT
crl-16525	107	49	is	be	AUX
crl-16525	107	50	similar	similar	ADJ
crl-16525	107	51	(	(	PUNCT
crl-16525	107	52	14	14	NUM
crl-16525	107	53	%	%	NOUN
crl-16525	107	54	of	of	ADP
crl-16525	107	55	ul1	ul1	ADJ
crl-16525	107	56	chats	chat	NOUN
crl-16525	107	57	;	;	PUNCT
crl-16525	107	58	15	15	NUM
crl-16525	107	59	%	%	NOUN
crl-16525	107	60	of	of	ADP
crl-16525	107	61	ul2	ul2	ADJ
crl-16525	107	62	chats	chat	NOUN
crl-16525	107	63	)	)	PUNCT
crl-16525	107	64	,	,	PUNCT
crl-16525	107	65	but	but	CCONJ
crl-16525	107	66	more	more	ADJ
crl-16525	107	67	questions	question	NOUN
crl-16525	107	68	at	at	ADP
crl-16525	107	69	ul2	ul2	ADP
crl-16525	107	70	go	go	VERB
crl-16525	107	71	unanswered	unanswered	ADJ
crl-16525	107	72	(	(	PUNCT
crl-16525	107	73	3	3	NUM
crl-16525	107	74	%	%	NOUN
crl-16525	107	75	of	of	ADP
crl-16525	107	76	ul1	ul1	ADJ
crl-16525	107	77	chats	chat	NOUN
crl-16525	107	78	;	;	PUNCT
crl-16525	107	79	14	14	NUM
crl-16525	107	80	%	%	NOUN
crl-16525	107	81	of	of	ADP
crl-16525	107	82	ul2	ul2	ADJ
crl-16525	107	83	chats	chat	NOUN
crl-16525	107	84	)	)	PUNCT
crl-16525	107	85	.	.	PUNCT
crl-16525	108	1	one	one	NUM
crl-16525	108	2	possible	possible	ADJ
crl-16525	108	3	explanation	explanation	NOUN
crl-16525	108	4	for	for	ADP
crl-16525	108	5	differences	difference	NOUN
crl-16525	108	6	in	in	ADP
crl-16525	108	7	rates	rate	NOUN
crl-16525	108	8	of	of	ADP
crl-16525	108	9	dropped	drop	VERB
crl-16525	108	10	chats	chat	NOUN
crl-16525	108	11	is	be	AUX
crl-16525	108	12	whether	whether	SCONJ
crl-16525	108	13	librarians	librarians	PROPN
crl-16525	108	14	monitor	monitor	VERB
crl-16525	108	15	chat	chat	NOUN
crl-16525	108	16	at	at	ADP
crl-16525	108	17	a	a	DET
crl-16525	108	18	public	public	ADJ
crl-16525	108	19	service	service	NOUN
crl-16525	108	20	point	point	NOUN
crl-16525	108	21	.	.	PUNCT
crl-16525	109	1	the	the	DET
crl-16525	109	2	high	high	ADJ
crl-16525	109	3	rate	rate	NOUN
crl-16525	109	4	of	of	ADP
crl-16525	109	5	relational	relational	ADJ
crl-16525	109	6	cues	cue	NOUN
crl-16525	109	7	in	in	ADP
crl-16525	109	8	ul1	ul1	ADJ
crl-16525	109	9	opening	opening	NOUN
crl-16525	109	10	exchanges	exchange	NOUN
crl-16525	109	11	correlates	correlate	VERB
crl-16525	109	12	with	with	ADP
crl-16525	109	13	average	average	ADJ
crl-16525	109	14	chat	chat	NOUN
crl-16525	109	15	durations	duration	NOUN
crl-16525	109	16	that	that	PRON
crl-16525	109	17	are	be	AUX
crl-16525	109	18	95	95	NUM
crl-16525	109	19	percent	percent	NOUN
crl-16525	109	20	longer	long	ADV
crl-16525	109	21	than	than	ADP
crl-16525	109	22	at	at	ADP
crl-16525	109	23	ul2	ul2	ADJ
crl-16525	109	24	(	(	PUNCT
crl-16525	109	25	see	see	VERB
crl-16525	109	26	figure	figure	NOUN
crl-16525	109	27	2	2	NUM
crl-16525	109	28	)	)	PUNCT
crl-16525	109	29	.	.	PUNCT
crl-16525	110	1	one	one	NUM
crl-16525	110	2	likely	likely	ADJ
crl-16525	110	3	reason	reason	NOUN
crl-16525	110	4	for	for	ADP
crl-16525	110	5	this	this	DET
crl-16525	110	6	difference	difference	NOUN
crl-16525	110	7	is	be	AUX
crl-16525	110	8	service	service	NOUN
crl-16525	110	9	norms	norm	NOUN
crl-16525	110	10	at	at	ADP
crl-16525	110	11	the	the	DET
crl-16525	110	12	two	two	NUM
crl-16525	110	13	libraries	library	NOUN
crl-16525	110	14	.	.	PUNCT
crl-16525	111	1	the	the	DET
crl-16525	111	2	ask	ask	VERB
crl-16525	111	3	a	a	DET
crl-16525	111	4	librarian	librarian	ADJ
crl-16525	111	5	page	page	NOUN
crl-16525	111	6	at	at	ADP
crl-16525	111	7	ul2	ul2	ADJ
crl-16525	111	8	restricts	restrict	NOUN
crl-16525	111	9	chat	chat	VERB
crl-16525	111	10	reference	reference	NOUN
crl-16525	111	11	to	to	ADP
crl-16525	111	12	brief	brief	ADJ
crl-16525	111	13	,	,	PUNCT
crl-16525	111	14	factual	factual	ADJ
crl-16525	111	15	questions	question	NOUN
crl-16525	111	16	.	.	PUNCT
crl-16525	112	1	ul1	ul1	ADJ
crl-16525	112	2	states	state	VERB
crl-16525	112	3	no	no	DET
crl-16525	112	4	such	such	ADJ
crl-16525	112	5	policy	policy	NOUN
crl-16525	112	6	.	.	PUNCT
crl-16525	113	1	the	the	DET
crl-16525	113	2	data	datum	NOUN
crl-16525	113	3	demonstrate	demonstrate	VERB
crl-16525	113	4	a	a	DET
crl-16525	113	5	stronger	strong	ADJ
crl-16525	113	6	preference	preference	NOUN
crl-16525	113	7	among	among	ADP
crl-16525	113	8	librarians	librarian	NOUN
crl-16525	113	9	at	at	ADP
crl-16525	113	10	ul1	ul1	PROPN
crl-16525	113	11	for	for	ADP
crl-16525	113	12	first	first	ADJ
crl-16525	113	13	responses	response	NOUN
crl-16525	113	14	that	that	PRON
crl-16525	113	15	encourage	encourage	VERB
crl-16525	113	16	conversation	conversation	NOUN
crl-16525	113	17	,	,	PUNCT
crl-16525	113	18	leading	lead	VERB
crl-16525	113	19	to	to	ADP
crl-16525	113	20	longer	long	ADJ
crl-16525	113	21	interactions	interaction	NOUN
crl-16525	113	22	.	.	PUNCT
crl-16525	114	1	ul1	ul1	ADJ
crl-16525	114	2	students	student	NOUN
crl-16525	114	3	might	might	AUX
crl-16525	114	4	use	use	VERB
crl-16525	114	5	more	more	ADJ
crl-16525	114	6	greetings	greeting	NOUN
crl-16525	114	7	because	because	SCONJ
crl-16525	114	8	they	they	PRON
crl-16525	114	9	have	have	AUX
crl-16525	114	10	learned	learn	VERB
crl-16525	114	11	it	it	PRON
crl-16525	114	12	is	be	AUX
crl-16525	114	13	appropriate	appropriate	ADJ
crl-16525	114	14	from	from	ADP
crl-16525	114	15	previous	previous	ADJ
crl-16525	114	16	experience	experience	NOUN
crl-16525	114	17	with	with	ADP
crl-16525	114	18	live	live	ADJ
crl-16525	114	19	chat	chat	NOUN
crl-16525	114	20	.	.	PUNCT
crl-16525	115	1	in	in	ADP
crl-16525	115	2	the	the	DET
crl-16525	115	3	handful	handful	NOUN
crl-16525	115	4	of	of	ADP
crl-16525	115	5	return	return	NOUN
crl-16525	115	6	visits	visit	NOUN
crl-16525	115	7	in	in	ADP
crl-16525	115	8	these	these	DET
crl-16525	115	9	data	datum	NOUN
crl-16525	115	10	sets	set	NOUN
crl-16525	115	11	,	,	PUNCT
crl-16525	115	12	students	student	NOUN
crl-16525	115	13	who	who	PRON
crl-16525	115	14	ask	ask	VERB
crl-16525	115	15	a	a	DET
crl-16525	115	16	follow	follow	VERB
crl-16525	115	17	-	-	PUNCT
crl-16525	115	18	up	up	ADP
crl-16525	115	19	question	question	NOUN
crl-16525	115	20	do	do	AUX
crl-16525	115	21	include	include	VERB
crl-16525	115	22	relational	relational	ADJ
crl-16525	115	23	cues	cue	NOUN
crl-16525	115	24	in	in	ADP
crl-16525	115	25	the	the	DET
crl-16525	115	26	opening	opening	NOUN
crl-16525	115	27	bid	bid	NOUN
crl-16525	115	28	.	.	PUNCT
crl-16525	116	1	at	at	ADP
crl-16525	116	2	both	both	DET
crl-16525	116	3	libraries	library	NOUN
crl-16525	116	4	,	,	PUNCT
crl-16525	116	5	chats	chat	NOUN
crl-16525	116	6	are	be	AUX
crl-16525	116	7	longer	long	ADJ
crl-16525	116	8	when	when	SCONJ
crl-16525	116	9	students	student	NOUN
crl-16525	116	10	open	open	VERB
crl-16525	116	11	the	the	DET
crl-16525	116	12	chat	chat	NOUN
crl-16525	116	13	with	with	ADP
crl-16525	116	14	relational	relational	ADJ
crl-16525	116	15	cues	cue	NOUN
crl-16525	116	16	than	than	ADP
crl-16525	116	17	when	when	SCONJ
crl-16525	116	18	they	they	PRON
crl-16525	116	19	omit	omit	VERB
crl-16525	116	20	these	these	DET
crl-16525	116	21	cues	cue	NOUN
crl-16525	116	22	:	:	PUNCT
crl-16525	116	23	78	78	NUM
crl-16525	116	24	percent	percent	NOUN
crl-16525	116	25	longer	long	ADV
crl-16525	116	26	at	at	ADP
crl-16525	116	27	ul1	ul1	ADJ
crl-16525	116	28	and	and	CCONJ
crl-16525	116	29	82	82	NUM
crl-16525	116	30	percent	percent	NOUN
crl-16525	116	31	longer	long	ADV
crl-16525	116	32	at	at	ADP
crl-16525	116	33	ul2	ul2	ADV
crl-16525	116	34	.	.	PUNCT
crl-16525	117	1	to	to	PART
crl-16525	117	2	understand	understand	VERB
crl-16525	117	3	why	why	SCONJ
crl-16525	117	4	bids	bid	NOUN
crl-16525	117	5	that	that	PRON
crl-16525	117	6	open	open	VERB
crl-16525	117	7	without	without	ADP
crl-16525	117	8	relational	relational	ADJ
crl-16525	117	9	cues	cue	NOUN
crl-16525	117	10	are	be	AUX
crl-16525	117	11	briefer	briefer	ADJ
crl-16525	117	12	on	on	ADP
crl-16525	117	13	average	average	ADJ
crl-16525	117	14	,	,	PUNCT
crl-16525	117	15	remember	remember	VERB
crl-16525	117	16	the	the	DET
crl-16525	117	17	theoretical	theoretical	ADJ
crl-16525	117	18	claim	claim	NOUN
crl-16525	117	19	that	that	SCONJ
crl-16525	117	20	recognition	recognition	NOUN
crl-16525	117	21	is	be	AUX
crl-16525	117	22	required	require	VERB
crl-16525	117	23	to	to	PART
crl-16525	117	24	start	start	VERB
crl-16525	117	25	a	a	DET
crl-16525	117	26	conversation	conversation	NOUN
crl-16525	117	27	,	,	PUNCT
crl-16525	117	28	but	but	CCONJ
crl-16525	117	29	that	that	SCONJ
crl-16525	117	30	one	one	NOUN
crl-16525	117	31	can	can	AUX
crl-16525	117	32	initiate	initiate	VERB
crl-16525	117	33	a	a	DET
crl-16525	117	34	transaction	transaction	NOUN
crl-16525	117	35	without	without	ADP
crl-16525	117	36	starting	start	VERB
crl-16525	117	37	a	a	DET
crl-16525	117	38	conversation	conversation	NOUN
crl-16525	117	39	.	.	PUNCT
crl-16525	118	1	this	this	DET
crl-16525	118	2	tactic	tactic	NOUN
crl-16525	118	3	is	be	AUX
crl-16525	118	4	most	most	ADV
crl-16525	118	5	common	common	ADJ
crl-16525	118	6	when	when	SCONJ
crl-16525	118	7	participants	participant	NOUN
crl-16525	118	8	do	do	AUX
crl-16525	118	9	not	not	PART
crl-16525	118	10	know	know	VERB
crl-16525	118	11	each	each	DET
crl-16525	118	12	other	other	ADJ
crl-16525	118	13	and	and	CCONJ
crl-16525	118	14	their	their	PRON
crl-16525	118	15	mutual	mutual	ADJ
crl-16525	118	16	roles	role	NOUN
crl-16525	118	17	are	be	AUX
crl-16525	118	18	undefined	undefined	ADJ
crl-16525	118	19	.	.	PUNCT
crl-16525	119	1	although	although	SCONJ
crl-16525	119	2	a	a	DET
crl-16525	119	3	study	study	NOUN
crl-16525	119	4	by	by	ADP
crl-16525	119	5	sharon	sharon	PROPN
crl-16525	119	6	lauricella	lauricella	PROPN
crl-16525	119	7	and	and	CCONJ
crl-16525	119	8	robin	robin	NOUN
crl-16525	119	9	kay	kay	PROPN
crl-16525	119	10	supported	support	VERB
crl-16525	119	11	the	the	DET
crl-16525	119	12	common	common	ADJ
crl-16525	119	13	assumption	assumption	NOUN
crl-16525	119	14	that	that	SCONJ
crl-16525	119	15	students	student	NOUN
crl-16525	119	16	are	be	AUX
crl-16525	119	17	familiar	familiar	ADJ
crl-16525	119	18	with	with	ADP
crl-16525	119	19	chat	chat	PROPN
crl-16525	119	20	technology	technology	NOUN
crl-16525	119	21	,	,	PUNCT
crl-16525	119	22	they	they	PRON
crl-16525	119	23	also	also	ADV
crl-16525	119	24	found	find	VERB
crl-16525	119	25	that	that	SCONJ
crl-16525	119	26	students	student	NOUN
crl-16525	119	27	use	use	VERB
crl-16525	119	28	it	it	PRON
crl-16525	119	29	informally	informally	ADV
crl-16525	119	30	to	to	PART
crl-16525	119	31	connect	connect	VERB
crl-16525	119	32	with	with	ADP
crl-16525	119	33	friends	friend	NOUN
crl-16525	119	34	and	and	CCONJ
crl-16525	119	35	are	be	AUX
crl-16525	119	36	unlikely	unlikely	ADJ
crl-16525	119	37	to	to	PART
crl-16525	119	38	chat	chat	VERB
crl-16525	119	39	online	online	ADV
crl-16525	119	40	with	with	ADP
crl-16525	119	41	faculty.44	faculty.44	PROPN
crl-16525	119	42	students	student	NOUN
crl-16525	119	43	’	’	PART
crl-16525	119	44	preference	preference	NOUN
crl-16525	119	45	for	for	ADP
crl-16525	119	46	using	use	VERB
crl-16525	119	47	chat	chat	NOUN
crl-16525	119	48	with	with	ADP
crl-16525	119	49	peers	peer	NOUN
crl-16525	119	50	might	might	AUX
crl-16525	119	51	be	be	AUX
crl-16525	119	52	an	an	DET
crl-16525	119	53	additional	additional	ADJ
crl-16525	119	54	factor	factor	NOUN
crl-16525	119	55	in	in	ADP
crl-16525	119	56	role	role	NOUN
crl-16525	119	57	ambiguity	ambiguity	NOUN
crl-16525	119	58	.	.	PUNCT
crl-16525	120	1	three	three	NUM
crl-16525	120	2	common	common	ADJ
crl-16525	120	3	types	type	NOUN
crl-16525	120	4	of	of	ADP
crl-16525	120	5	transactional	transactional	ADJ
crl-16525	120	6	opening	opening	NOUN
crl-16525	120	7	bid	bid	NOUN
crl-16525	120	8	display	display	NOUN
crl-16525	120	9	uncertainty	uncertainty	NOUN
crl-16525	120	10	about	about	ADP
crl-16525	120	11	the	the	DET
crl-16525	120	12	mutual	mutual	ADJ
crl-16525	120	13	roles	role	NOUN
crl-16525	120	14	involved	involve	VERB
crl-16525	120	15	in	in	ADP
crl-16525	120	16	vr	vr	NOUN
crl-16525	120	17	:	:	PUNCT
crl-16525	120	18	1	1	X
crl-16525	120	19	.	.	X
crl-16525	120	20	summons	summon	NOUN
crl-16525	120	21	:	:	PUNCT
crl-16525	120	22	“	"	PUNCT
crl-16525	120	23	is	be	AUX
crl-16525	120	24	anyone	anyone	PRON
crl-16525	120	25	there	there	ADV
crl-16525	120	26	?	?	PUNCT
crl-16525	120	27	”	"	PUNCT
crl-16525	121	1	2	2	X
crl-16525	121	2	.	.	X
crl-16525	121	3	“	"	PUNCT
crl-16525	121	4	search	search	NOUN
crl-16525	121	5	engine	engine	NOUN
crl-16525	121	6	”	"	PUNCT
crl-16525	121	7	bids	bid	NOUN
crl-16525	121	8	entered	enter	VERB
crl-16525	121	9	as	as	SCONJ
crl-16525	121	10	if	if	SCONJ
crl-16525	121	11	interacting	interact	VERB
crl-16525	121	12	with	with	ADP
crl-16525	121	13	a	a	DET
crl-16525	121	14	computer	computer	NOUN
crl-16525	121	15	:	:	PUNCT
crl-16525	121	16	“	"	PUNCT
crl-16525	121	17	how	how	SCONJ
crl-16525	121	18	to	to	PART
crl-16525	121	19	use	use	VERB
crl-16525	121	20	j	j	PROPN
crl-16525	121	21	store	store	NOUN
crl-16525	121	22	”	"	PUNCT
crl-16525	121	23	[	[	X
crl-16525	121	24	sic	sic	NOUN
crl-16525	121	25	]	]	X
crl-16525	121	26	,	,	PUNCT
crl-16525	121	27	“	"	PUNCT
crl-16525	121	28	thesis	thesis	PROPN
crl-16525	121	29	binding”45	binding”45	PROPN
crl-16525	121	30	figure	figure	NOUN
crl-16525	121	31	2	2	NUM
crl-16525	121	32	comparative	comparative	ADJ
crl-16525	121	33	duration	duration	NOUN
crl-16525	121	34	(	(	PUNCT
crl-16525	121	35	minutes	minute	NOUN
crl-16525	121	36	)	)	PUNCT
crl-16525	121	37	of	of	ADP
crl-16525	121	38	chats	chat	NOUN
crl-16525	121	39	with	with	ADP
crl-16525	121	40	and	and	CCONJ
crl-16525	121	41	without	without	ADP
crl-16525	121	42	relational	relational	ADJ
crl-16525	121	43	cues	cue	NOUN
crl-16525	121	44	in	in	ADP
crl-16525	121	45	opening	opening	NOUN
crl-16525	121	46	bids	bid	NOUN
crl-16525	121	47	all	all	DET
crl-16525	121	48	chats	chat	NOUN
crl-16525	121	49	,	,	PUNCT
crl-16525	121	50	11.98	11.98	NUM
crl-16525	121	51	all	all	DET
crl-16525	121	52	chats	chat	NOUN
crl-16525	121	53	,	,	PUNCT
crl-16525	121	54	6.14	6.14	NUM
crl-16525	121	55	relational	relational	ADJ
crl-16525	121	56	cues	cue	NOUN
crl-16525	121	57	,	,	PUNCT
crl-16525	121	58	12.86	12.86	NUM
crl-16525	121	59	relational	relational	ADJ
crl-16525	121	60	cues	cue	NOUN
crl-16525	121	61	,	,	PUNCT
crl-16525	121	62	7.45	7.45	NUM
crl-16525	121	63	no	no	DET
crl-16525	121	64	relational	relational	ADJ
crl-16525	121	65	cues	cue	NOUN
crl-16525	121	66	,	,	PUNCT
crl-16525	121	67	7.21	7.21	NUM
crl-16525	121	68	no	no	DET
crl-16525	121	69	relational	relational	ADJ
crl-16525	121	70	cues	cue	NOUN
crl-16525	121	71	,	,	PUNCT
crl-16525	121	72	4.09	4.09	NUM
crl-16525	121	73	0	0	NUM
crl-16525	121	74	2	2	NUM
crl-16525	121	75	4	4	NUM
crl-16525	121	76	6	6	NUM
crl-16525	121	77	8	8	NUM
crl-16525	121	78	10	10	NUM
crl-16525	121	79	12	12	NUM
crl-16525	121	80	14	14	NUM
crl-16525	121	81	ul1	ul1	PROPN
crl-16525	121	82	ul2	ul2	PROPN
crl-16525	121	83	462	462	NUM
crl-16525	121	84	college	college	PROPN
crl-16525	121	85	&	&	CCONJ
crl-16525	121	86	research	research	PROPN
crl-16525	121	87	libraries	library	NOUN
crl-16525	121	88	july	july	PROPN
crl-16525	121	89	2016	2016	NUM
crl-16525	121	90	3	3	NUM
crl-16525	121	91	.	.	PUNCT
crl-16525	122	1	“	"	PUNCT
crl-16525	122	2	retail	retail	ADJ
crl-16525	122	3	”	"	PUNCT
crl-16525	122	4	bids	bid	NOUN
crl-16525	122	5	:	:	PUNCT
crl-16525	122	6	“	"	PUNCT
crl-16525	122	7	do	do	AUX
crl-16525	122	8	you	you	PRON
crl-16525	122	9	have	have	AUX
crl-16525	122	10	”	"	PUNCT
crl-16525	122	11	a	a	DET
crl-16525	122	12	specific	specific	ADJ
crl-16525	122	13	item	item	NOUN
crl-16525	122	14	or	or	CCONJ
crl-16525	122	15	“	"	PUNCT
crl-16525	122	16	are	be	AUX
crl-16525	122	17	there	there	PRON
crl-16525	122	18	any	any	DET
crl-16525	122	19	”	"	PUNCT
crl-16525	122	20	items	item	NOUN
crl-16525	122	21	that	that	PRON
crl-16525	122	22	fit	fit	VERB
crl-16525	122	23	my	my	PRON
crl-16525	122	24	need	need	NOUN
crl-16525	122	25	the	the	DET
crl-16525	122	26	librarian	librarian	ADJ
crl-16525	122	27	’s	’s	NOUN
crl-16525	122	28	response	response	NOUN
crl-16525	122	29	to	to	ADP
crl-16525	122	30	a	a	DET
crl-16525	122	31	summons	summon	NOUN
crl-16525	122	32	may	may	AUX
crl-16525	122	33	be	be	AUX
crl-16525	122	34	a	a	DET
crl-16525	122	35	simple	simple	ADJ
crl-16525	122	36	greeting	greeting	NOUN
crl-16525	122	37	,	,	PUNCT
crl-16525	122	38	which	which	PRON
crl-16525	122	39	opens	open	VERB
crl-16525	122	40	a	a	DET
crl-16525	122	41	state	state	NOUN
crl-16525	122	42	of	of	ADP
crl-16525	122	43	talk	talk	NOUN
crl-16525	122	44	but	but	CCONJ
crl-16525	122	45	allows	allow	VERB
crl-16525	122	46	the	the	DET
crl-16525	122	47	student	student	NOUN
crl-16525	122	48	to	to	PART
crl-16525	122	49	shape	shape	VERB
crl-16525	122	50	the	the	DET
crl-16525	122	51	interaction	interaction	NOUN
crl-16525	122	52	.	.	PUNCT
crl-16525	123	1	or	or	CCONJ
crl-16525	123	2	the	the	DET
crl-16525	123	3	librarian	librarian	NOUN
crl-16525	123	4	can	can	AUX
crl-16525	123	5	direct	direct	VERB
crl-16525	123	6	the	the	DET
crl-16525	123	7	talk	talk	NOUN
crl-16525	123	8	to	to	ADP
crl-16525	123	9	a	a	DET
crl-16525	123	10	particular	particular	ADJ
crl-16525	123	11	purpose	purpose	NOUN
crl-16525	123	12	aligned	align	VERB
crl-16525	123	13	with	with	ADP
crl-16525	123	14	professional	professional	ADJ
crl-16525	123	15	identity	identity	NOUN
crl-16525	123	16	(	(	PUNCT
crl-16525	123	17	for	for	ADP
crl-16525	123	18	example	example	NOUN
crl-16525	123	19	:	:	PUNCT
crl-16525	123	20	“	"	PUNCT
crl-16525	123	21	do	do	AUX
crl-16525	123	22	you	you	PRON
crl-16525	123	23	have	have	VERB
crl-16525	123	24	a	a	DET
crl-16525	123	25	reference	reference	NOUN
crl-16525	123	26	question	question	NOUN
crl-16525	123	27	?	?	PUNCT
crl-16525	123	28	”	"	PUNCT
crl-16525	123	29	)	)	PUNCT
crl-16525	123	30	.	.	PUNCT
crl-16525	124	1	the	the	DET
crl-16525	124	2	librarian	librarian	PROPN
crl-16525	124	3	’s	’s	NOUN
crl-16525	124	4	response	response	NOUN
crl-16525	124	5	to	to	ADP
crl-16525	124	6	a	a	DET
crl-16525	124	7	search	search	NOUN
crl-16525	124	8	engine	engine	NOUN
crl-16525	124	9	bid	bid	NOUN
crl-16525	124	10	may	may	AUX
crl-16525	124	11	lean	lean	VERB
crl-16525	124	12	toward	toward	ADP
crl-16525	124	13	service	service	NOUN
crl-16525	124	14	by	by	ADP
crl-16525	124	15	providing	provide	VERB
crl-16525	124	16	links	link	NOUN
crl-16525	124	17	to	to	ADP
crl-16525	124	18	the	the	DET
crl-16525	124	19	resource	resource	NOUN
crl-16525	124	20	or	or	CCONJ
crl-16525	124	21	information	information	NOUN
crl-16525	124	22	needed	need	VERB
crl-16525	124	23	with	with	ADP
crl-16525	124	24	no	no	DET
crl-16525	124	25	greeting	greeting	NOUN
crl-16525	124	26	.	.	PUNCT
crl-16525	125	1	alternatively	alternatively	ADV
crl-16525	125	2	,	,	PUNCT
crl-16525	125	3	the	the	DET
crl-16525	125	4	librarian	librarian	NOUN
crl-16525	125	5	may	may	AUX
crl-16525	125	6	lean	lean	VERB
crl-16525	125	7	toward	toward	ADP
crl-16525	125	8	teaching	teaching	NOUN
crl-16525	125	9	by	by	ADP
crl-16525	125	10	engaging	engage	VERB
crl-16525	125	11	in	in	ADP
crl-16525	125	12	conversation	conversation	NOUN
crl-16525	125	13	about	about	ADP
crl-16525	125	14	the	the	DET
crl-16525	125	15	underlying	underlie	VERB
crl-16525	125	16	research	research	NOUN
crl-16525	125	17	need	need	NOUN
crl-16525	125	18	.	.	PUNCT
crl-16525	126	1	in	in	ADP
crl-16525	126	2	response	response	NOUN
crl-16525	126	3	to	to	ADP
crl-16525	126	4	a	a	DET
crl-16525	126	5	retail	retail	ADJ
crl-16525	126	6	bid—“is	bid—“is	PROPN
crl-16525	126	7	there	there	ADV
crl-16525	126	8	a	a	DET
crl-16525	126	9	book	book	NOUN
crl-16525	126	10	on	on	ADP
crl-16525	126	11	rosie	rosie	PROPN
crl-16525	126	12	the	the	DET
crl-16525	126	13	rivter	rivter	NOUN
crl-16525	127	1	[	[	X
crl-16525	127	2	sic]?”—the	sic]?”—the	DET
crl-16525	127	3	librarian	librarian	NOUN
crl-16525	127	4	can	can	AUX
crl-16525	127	5	provide	provide	VERB
crl-16525	127	6	links	link	NOUN
crl-16525	127	7	to	to	PART
crl-16525	127	8	catalog	catalog	NOUN
crl-16525	127	9	records	record	NOUN
crl-16525	127	10	that	that	PRON
crl-16525	127	11	fit	fit	VERB
crl-16525	127	12	the	the	DET
crl-16525	127	13	need	need	NOUN
crl-16525	127	14	or	or	CCONJ
crl-16525	127	15	instead	instead	ADV
crl-16525	127	16	choose	choose	VERB
crl-16525	127	17	to	to	PART
crl-16525	127	18	greet	greet	VERB
crl-16525	127	19	the	the	DET
crl-16525	127	20	student	student	NOUN
crl-16525	127	21	,	,	PUNCT
crl-16525	127	22	express	express	ADJ
crl-16525	127	23	interest	interest	NOUN
crl-16525	127	24	in	in	ADP
crl-16525	127	25	the	the	DET
crl-16525	127	26	topic	topic	NOUN
crl-16525	127	27	,	,	PUNCT
crl-16525	127	28	or	or	CCONJ
crl-16525	127	29	inquire	inquire	VERB
crl-16525	127	30	about	about	ADP
crl-16525	127	31	the	the	DET
crl-16525	127	32	scope	scope	NOUN
crl-16525	127	33	of	of	ADP
crl-16525	127	34	the	the	DET
crl-16525	127	35	assignment	assignment	NOUN
crl-16525	127	36	.	.	PUNCT
crl-16525	128	1	to	to	PART
crl-16525	128	2	illustrate	illustrate	VERB
crl-16525	128	3	how	how	SCONJ
crl-16525	128	4	recognition	recognition	NOUN
crl-16525	128	5	operates	operate	VERB
crl-16525	128	6	in	in	ADP
crl-16525	128	7	opening	opening	NOUN
crl-16525	128	8	exchanges	exchange	NOUN
crl-16525	128	9	,	,	PUNCT
crl-16525	128	10	see	see	VERB
crl-16525	128	11	transcripts	transcript	NOUN
crl-16525	128	12	1	1	NUM
crl-16525	128	13	and	and	CCONJ
crl-16525	128	14	2	2	NUM
crl-16525	128	15	.	.	PUNCT
crl-16525	128	16	both	both	DET
crl-16525	128	17	student	student	NOUN
crl-16525	128	18	opening	opening	NOUN
crl-16525	128	19	bids	bid	NOUN
crl-16525	128	20	lack	lack	VERB
crl-16525	128	21	relational	relational	ADJ
crl-16525	128	22	cues	cue	NOUN
crl-16525	128	23	:	:	PUNCT
crl-16525	128	24	“	"	PUNCT
crl-16525	128	25	do	do	AUX
crl-16525	128	26	you	you	PRON
crl-16525	128	27	hear	hear	VERB
crl-16525	128	28	that	that	DET
crl-16525	128	29	bird	bird	NOUN
crl-16525	128	30	sound	sound	NOUN
crl-16525	128	31	?	?	PUNCT
crl-16525	128	32	”	"	PUNCT
crl-16525	129	1	“	"	PUNCT
crl-16525	129	2	is	be	AUX
crl-16525	129	3	the	the	DET
crl-16525	129	4	third	third	ADJ
crl-16525	129	5	floor	floor	NOUN
crl-16525	129	6	of	of	ADP
crl-16525	129	7	the	the	DET
crl-16525	129	8	library	library	NOUN
crl-16525	129	9	a	a	DET
crl-16525	129	10	quite	quite	ADV
crl-16525	129	11	[	[	X
crl-16525	129	12	sic	sic	NOUN
crl-16525	129	13	]	]	X
crl-16525	129	14	zone	zone	NOUN
crl-16525	129	15	?	?	PUNCT
crl-16525	129	16	”	"	PUNCT
crl-16525	129	17	and	and	CCONJ
crl-16525	129	18	both	both	PRON
crl-16525	129	19	impose	impose	VERB
crl-16525	129	20	a	a	DET
crl-16525	129	21	stereotypical	stereotypical	ADJ
crl-16525	129	22	librarian	librarian	ADJ
crl-16525	129	23	identity	identity	NOUN
crl-16525	129	24	as	as	ADP
crl-16525	129	25	someone	someone	PRON
crl-16525	129	26	responsible	responsible	ADJ
crl-16525	129	27	for	for	ADP
crl-16525	129	28	maintaining	maintain	VERB
crl-16525	129	29	silence	silence	NOUN
crl-16525	129	30	.	.	PUNCT
crl-16525	130	1	both	both	DET
crl-16525	130	2	librarians	librarian	NOUN
crl-16525	130	3	greet	greet	VERB
crl-16525	130	4	the	the	DET
crl-16525	130	5	student	student	NOUN
crl-16525	130	6	,	,	PUNCT
crl-16525	130	7	leading	lead	VERB
crl-16525	130	8	to	to	ADP
crl-16525	130	9	an	an	DET
crl-16525	130	10	open	open	ADJ
crl-16525	130	11	state	state	NOUN
crl-16525	130	12	of	of	ADP
crl-16525	130	13	talk	talk	NOUN
crl-16525	130	14	.	.	PUNCT
crl-16525	131	1	in	in	ADP
crl-16525	131	2	transcript	transcript	NOUN
crl-16525	131	3	1	1	NUM
crl-16525	131	4	,	,	PUNCT
crl-16525	131	5	recognition	recognition	NOUN
crl-16525	131	6	is	be	AUX
crl-16525	131	7	delayed	delay	VERB
crl-16525	131	8	because	because	SCONJ
crl-16525	131	9	the	the	DET
crl-16525	131	10	student	student	NOUN
crl-16525	131	11	assumes	assume	VERB
crl-16525	131	12	incorrectly	incorrectly	ADV
crl-16525	131	13	that	that	SCONJ
crl-16525	131	14	the	the	DET
crl-16525	131	15	librarian	librarian	NOUN
crl-16525	131	16	is	be	AUX
crl-16525	131	17	located	locate	VERB
crl-16525	131	18	nearby	nearby	ADV
crl-16525	131	19	and	and	CCONJ
crl-16525	131	20	can	can	AUX
crl-16525	131	21	hear	hear	VERB
crl-16525	131	22	the	the	DET
crl-16525	131	23	disturbance	disturbance	NOUN
crl-16525	131	24	.	.	PUNCT
crl-16525	132	1	once	once	SCONJ
crl-16525	132	2	the	the	DET
crl-16525	132	3	confusion	confusion	NOUN
crl-16525	132	4	is	be	AUX
crl-16525	132	5	resolved	resolve	VERB
crl-16525	132	6	,	,	PUNCT
crl-16525	132	7	the	the	DET
crl-16525	132	8	librarian	librarian	NOUN
crl-16525	132	9	responds	respond	VERB
crl-16525	132	10	to	to	ADP
crl-16525	132	11	the	the	DET
crl-16525	132	12	complaint	complaint	NOUN
crl-16525	132	13	as	as	ADP
crl-16525	132	14	a	a	DET
crl-16525	132	15	request	request	NOUN
crl-16525	132	16	for	for	ADP
crl-16525	132	17	service	service	NOUN
crl-16525	132	18	,	,	PUNCT
crl-16525	132	19	implicitly	implicitly	ADV
crl-16525	132	20	accepting	accept	VERB
crl-16525	132	21	the	the	DET
crl-16525	132	22	identity	identity	NOUN
crl-16525	132	23	of	of	ADP
crl-16525	132	24	“	"	PUNCT
crl-16525	132	25	shusher	shusher	ADV
crl-16525	132	26	”	"	PUNCT
crl-16525	132	27	on	on	ADP
crl-16525	132	28	her	her	PRON
crl-16525	132	29	/	/	SYM
crl-16525	132	30	his	his	PRON
crl-16525	132	31	own	own	ADJ
crl-16525	132	32	behalf	behalf	NOUN
crl-16525	132	33	as	as	ADV
crl-16525	132	34	well	well	ADV
crl-16525	132	35	as	as	ADP
crl-16525	132	36	that	that	PRON
crl-16525	132	37	of	of	ADP
crl-16525	132	38	a	a	DET
crl-16525	132	39	colleague	colleague	NOUN
crl-16525	132	40	at	at	ADP
crl-16525	132	41	the	the	DET
crl-16525	132	42	student	student	NOUN
crl-16525	132	43	’s	’s	PART
crl-16525	132	44	location	location	NOUN
crl-16525	132	45	.	.	PUNCT
crl-16525	133	1	the	the	DET
crl-16525	133	2	librarian	librarian	NOUN
crl-16525	133	3	in	in	ADP
crl-16525	133	4	transcript	transcript	NOUN
crl-16525	133	5	2	2	NUM
crl-16525	133	6	deflects	deflect	VERB
crl-16525	133	7	the	the	DET
crl-16525	133	8	identity	identity	NOUN
crl-16525	133	9	offered	offer	VERB
crl-16525	133	10	.	.	PUNCT
crl-16525	134	1	rather	rather	ADV
crl-16525	134	2	than	than	ADP
crl-16525	134	3	responding	respond	VERB
crl-16525	134	4	to	to	ADP
crl-16525	134	5	the	the	DET
crl-16525	134	6	implied	imply	VERB
crl-16525	134	7	complaint	complaint	NOUN
crl-16525	134	8	as	as	ADP
crl-16525	134	9	a	a	DET
crl-16525	134	10	bid	bid	NOUN
crl-16525	134	11	for	for	ADP
crl-16525	134	12	service	service	NOUN
crl-16525	134	13	,	,	PUNCT
crl-16525	134	14	she	she	PRON
crl-16525	134	15	/	/	SYM
crl-16525	134	16	he	he	PRON
crl-16525	134	17	reframes	reframe	VERB
crl-16525	134	18	the	the	DET
crl-16525	134	19	question	question	NOUN
crl-16525	134	20	factually	factually	ADV
crl-16525	134	21	,	,	PUNCT
crl-16525	134	22	providing	provide	VERB
crl-16525	134	23	information	information	NOUN
crl-16525	134	24	but	but	CCONJ
crl-16525	134	25	leaving	leave	VERB
crl-16525	134	26	it	it	PRON
crl-16525	134	27	up	up	ADP
crl-16525	134	28	to	to	ADP
crl-16525	134	29	the	the	DET
crl-16525	134	30	student	student	NOUN
crl-16525	134	31	to	to	PART
crl-16525	134	32	find	find	VERB
crl-16525	134	33	a	a	DET
crl-16525	134	34	quiet	quiet	ADJ
crl-16525	134	35	place	place	NOUN
crl-16525	134	36	to	to	PART
crl-16525	134	37	study	study	VERB
crl-16525	134	38	.	.	PUNCT
crl-16525	135	1	transcript	transcript	PROPN
crl-16525	135	2	1	1	NUM
crl-16525	135	3	ul1	ul1	PROPN
crl-16525	135	4	3104462	3104462	NUM
crl-16525	135	5	19:41	19:41	NUM
crl-16525	135	6	[	[	X
crl-16525	135	7	student	student	NOUN
crl-16525	135	8	]	]	PUNCT
crl-16525	135	9	do	do	AUX
crl-16525	135	10	you	you	PRON
crl-16525	135	11	hear	hear	VERB
crl-16525	135	12	that	that	DET
crl-16525	135	13	bird	bird	NOUN
crl-16525	135	14	sound	sound	NOUN
crl-16525	135	15	?	?	PUNCT
crl-16525	136	1	19:41	19:41	NUM
crl-16525	137	1	[	[	X
crl-16525	137	2	librarian	librarian	X
crl-16525	137	3	]	]	X
crl-16525	137	4	hello	hello	INTJ
crl-16525	137	5	19:41	19:41	NUM
crl-16525	138	1	[	[	X
crl-16525	138	2	student	student	NOUN
crl-16525	138	3	]	]	PUNCT
crl-16525	138	4	do	do	AUX
crl-16525	138	5	you	you	PRON
crl-16525	138	6	hear	hear	VERB
crl-16525	138	7	it	it	PRON
crl-16525	138	8	?	?	PUNCT
crl-16525	139	1	19:42	19:42	NUM
crl-16525	140	1	[	[	X
crl-16525	140	2	librarian	librarian	X
crl-16525	140	3	]	]	X
crl-16525	140	4	i	i	PRON
crl-16525	140	5	’m	’m	VERB
crl-16525	140	6	in	in	ADP
crl-16525	140	7	[	[	X
crl-16525	140	8	campus	campus	X
crl-16525	140	9	]	]	PUNCT
crl-16525	140	10	library	library	NOUN
crl-16525	140	11	19:42	19:42	NUM
crl-16525	140	12	[	[	X
crl-16525	140	13	student	student	NOUN
crl-16525	140	14	]	]	X
crl-16525	140	15	i	i	PRON
crl-16525	140	16	’m	’m	VERB
crl-16525	140	17	on	on	ADP
crl-16525	140	18	the	the	DET
crl-16525	140	19	second	second	ADJ
crl-16525	140	20	floor	floor	NOUN
crl-16525	140	21	and	and	CCONJ
crl-16525	140	22	there	there	PRON
crl-16525	140	23	is	be	VERB
crl-16525	140	24	an	an	DET
crl-16525	140	25	obnoxious	obnoxious	ADJ
crl-16525	140	26	chirping	chirp	VERB
crl-16525	140	27	19:42	19:42	NUM
crl-16525	141	1	[	[	X
crl-16525	141	2	librarian	librarian	X
crl-16525	141	3	]	]	X
crl-16525	141	4	i	i	PRON
crl-16525	141	5	’ll	’ll	AUX
crl-16525	141	6	call	call	VERB
crl-16525	141	7	over	over	ADP
crl-16525	141	8	to	to	ADP
crl-16525	141	9	the	the	DET
crl-16525	141	10	desk	desk	NOUN
crl-16525	141	11	and	and	CCONJ
crl-16525	141	12	report	report	VERB
crl-16525	141	13	19:42	19:42	NUM
crl-16525	141	14	[	[	X
crl-16525	141	15	student	student	NOUN
crl-16525	141	16	]	]	X
crl-16525	141	17	thank	thank	VERB
crl-16525	141	18	you	you	PRON
crl-16525	141	19	19:44	19:44	NUM
crl-16525	142	1	[	[	X
crl-16525	142	2	librarian	librarian	X
crl-16525	142	3	]	]	X
crl-16525	142	4	a	a	DET
crl-16525	142	5	librarian	librarian	NOUN
crl-16525	142	6	is	be	AUX
crl-16525	142	7	coming	come	VERB
crl-16525	142	8	to	to	PART
crl-16525	142	9	look	look	VERB
crl-16525	142	10	…	…	PUNCT
crl-16525	142	11	19:44	19:44	NUM
crl-16525	142	12	[	[	X
crl-16525	142	13	student	student	NOUN
crl-16525	142	14	]	]	X
crl-16525	142	15	thank	thank	VERB
crl-16525	142	16	you	you	PRON
crl-16525	142	17	:)	:)	SPACE
crl-16525	143	1	19:44	19:44	NUM
crl-16525	143	2	[	[	X
crl-16525	143	3	student	student	NOUN
crl-16525	143	4	]	]	X
crl-16525	143	5	this	this	PRON
crl-16525	143	6	is	be	AUX
crl-16525	143	7	so	so	ADV
crl-16525	143	8	cool	cool	ADJ
crl-16525	143	9	19:44	19:44	NUM
crl-16525	143	10	[	[	X
crl-16525	143	11	student	student	NOUN
crl-16525	143	12	]	]	X
crl-16525	143	13	i	i	PRON
crl-16525	143	14	love	love	VERB
crl-16525	143	15	i	i	PRON
crl-16525	143	16	m	m	VERB
crl-16525	143	17	a	a	DET
crl-16525	143	18	librarian	librarian	ADJ
crl-16525	143	19	19:45	19:45	NUM
crl-16525	144	1	[	[	X
crl-16525	144	2	student	student	NOUN
crl-16525	144	3	]	]	PUNCT
crl-16525	144	4	have	have	VERB
crl-16525	144	5	a	a	DET
crl-16525	144	6	great	great	ADJ
crl-16525	144	7	day	day	NOUN
crl-16525	144	8	!	!	PUNCT
crl-16525	144	9	!	!	PUNCT
crl-16525	145	1	transcript	transcript	PROPN
crl-16525	145	2	2	2	NUM
crl-16525	145	3	ul2	ul2	ADJ
crl-16525	145	4	12.162822	12.162822	NUM
crl-16525	145	5	11:28	11:28	NUM
crl-16525	146	1	[	[	X
crl-16525	146	2	student	student	NOUN
crl-16525	146	3	]	]	PUNCT
crl-16525	146	4	is	be	AUX
crl-16525	146	5	the	the	DET
crl-16525	146	6	third	third	ADJ
crl-16525	146	7	floor	floor	NOUN
crl-16525	146	8	of	of	ADP
crl-16525	146	9	the	the	DET
crl-16525	146	10	library	library	NOUN
crl-16525	146	11	a	a	DET
crl-16525	146	12	quite	quite	ADV
crl-16525	146	13	zone	zone	NOUN
crl-16525	146	14	?	?	PUNCT
crl-16525	147	1	11:28	11:28	NUM
crl-16525	148	1	[	[	X
crl-16525	148	2	librarian	librarian	X
crl-16525	148	3	]	]	X
crl-16525	148	4	hello	hello	INTJ
crl-16525	148	5	11:28	11:28	NUM
crl-16525	149	1	[	[	X
crl-16525	149	2	librarian	librarian	X
crl-16525	149	3	]	]	X
crl-16525	149	4	the	the	DET
crl-16525	149	5	third	third	ADJ
crl-16525	149	6	floor	floor	NOUN
crl-16525	149	7	is	be	AUX
crl-16525	149	8	fairly	fairly	ADV
crl-16525	149	9	quiet	quiet	ADJ
crl-16525	149	10	.	.	PUNCT
crl-16525	150	1	11:29	11:29	NUM
crl-16525	151	1	[	[	X
crl-16525	151	2	librarian	librarian	X
crl-16525	151	3	]	]	X
crl-16525	151	4	there	there	PRON
crl-16525	151	5	are	be	VERB
crl-16525	151	6	study	study	NOUN
crl-16525	151	7	carrels	carrel	NOUN
crl-16525	151	8	on	on	ADP
crl-16525	151	9	the	the	DET
crl-16525	151	10	3rd	3rd	ADJ
crl-16525	151	11	floor	floor	NOUN
crl-16525	151	12	.	.	PUNCT
crl-16525	152	1	the	the	DET
crl-16525	152	2	lower	low	ADJ
crl-16525	152	3	level	level	NOUN
crl-16525	152	4	is	be	AUX
crl-16525	152	5	also	also	ADV
crl-16525	152	6	quiet	quiet	ADJ
crl-16525	152	7	.	.	PUNCT
crl-16525	153	1	11:30	11:30	NUM
crl-16525	153	2	[	[	X
crl-16525	153	3	student	student	NOUN
crl-16525	153	4	]	]	X
crl-16525	153	5	thank	thank	VERB
crl-16525	153	6	you	you	PRON
crl-16525	153	7	i	i	PRON
crl-16525	153	8	just	just	ADV
crl-16525	153	9	was	be	AUX
crl-16525	153	10	n’t	not	PART
crl-16525	153	11	sure	sure	ADJ
crl-16525	153	12	.	.	PUNCT
crl-16525	154	1	heard	hear	VERB
crl-16525	154	2	lots	lot	NOUN
crl-16525	154	3	of	of	ADP
crl-16525	154	4	chatter	chatter	NOUN
crl-16525	154	5	on	on	ADP
crl-16525	154	6	the	the	DET
crl-16525	154	7	third	third	ADJ
crl-16525	154	8	floor	floor	NOUN
crl-16525	154	9	so	so	ADV
crl-16525	154	10	was	be	AUX
crl-16525	154	11	n’t	not	PART
crl-16525	154	12	sure	sure	ADJ
crl-16525	154	13	11:30	11:30	NUM
crl-16525	155	1	[	[	X
crl-16525	155	2	librarian	librarian	X
crl-16525	155	3	]	]	X
crl-16525	156	1	what	what	DET
crl-16525	156	2	area	area	NOUN
crl-16525	156	3	of	of	ADP
crl-16525	156	4	the	the	DET
crl-16525	156	5	third	third	ADJ
crl-16525	156	6	floor/	floor/	NUM
crl-16525	156	7	11:31	11:31	NUM
crl-16525	156	8	[	[	X
crl-16525	156	9	librarian	librarian	X
crl-16525	156	10	]	]	PUNCT
crl-16525	156	11	?	?	PUNCT
crl-16525	157	1	opening	open	VERB
crl-16525	157	2	exchanges	exchange	NOUN
crl-16525	157	3	in	in	ADP
crl-16525	157	4	virtual	virtual	ADJ
crl-16525	157	5	reference	reference	NOUN
crl-16525	157	6	shape	shape	NOUN
crl-16525	157	7	the	the	DET
crl-16525	157	8	potential	potential	NOUN
crl-16525	157	9	for	for	ADP
crl-16525	157	10	teaching	teach	VERB
crl-16525	157	11	463	463	NUM
crl-16525	157	12	the	the	DET
crl-16525	157	13	student	student	NOUN
crl-16525	157	14	returns	return	VERB
crl-16525	157	15	with	with	ADP
crl-16525	157	16	an	an	DET
crl-16525	157	17	observation	observation	NOUN
crl-16525	157	18	about	about	ADP
crl-16525	157	19	“	"	PUNCT
crl-16525	157	20	lots	lot	NOUN
crl-16525	157	21	of	of	ADP
crl-16525	157	22	chatter	chatter	NOUN
crl-16525	157	23	,	,	PUNCT
crl-16525	157	24	”	"	PUNCT
crl-16525	157	25	prompting	prompt	VERB
crl-16525	157	26	the	the	DET
crl-16525	157	27	librarian	librarian	NOUN
crl-16525	157	28	to	to	PART
crl-16525	157	29	ask	ask	VERB
crl-16525	157	30	for	for	ADP
crl-16525	157	31	more	more	ADJ
crl-16525	157	32	detail	detail	NOUN
crl-16525	157	33	,	,	PUNCT
crl-16525	157	34	but	but	CCONJ
crl-16525	157	35	the	the	DET
crl-16525	157	36	student	student	NOUN
crl-16525	157	37	leaves	leave	VERB
crl-16525	157	38	the	the	DET
crl-16525	157	39	chat	chat	NOUN
crl-16525	157	40	.	.	PUNCT
crl-16525	158	1	the	the	DET
crl-16525	158	2	student	student	NOUN
crl-16525	158	3	returns	return	VERB
crl-16525	158	4	30	30	NUM
crl-16525	158	5	minutes	minute	NOUN
crl-16525	158	6	later	later	ADV
crl-16525	158	7	with	with	ADP
crl-16525	158	8	another	another	DET
crl-16525	158	9	complaint	complaint	NOUN
crl-16525	158	10	(	(	PUNCT
crl-16525	158	11	transcript	transcript	NOUN
crl-16525	158	12	not	not	PART
crl-16525	158	13	included	include	VERB
crl-16525	158	14	)	)	PUNCT
crl-16525	158	15	.	.	PUNCT
crl-16525	159	1	ca	can	AUX
crl-16525	159	2	theory	theory	NOUN
crl-16525	159	3	indicates	indicate	VERB
crl-16525	159	4	that	that	SCONJ
crl-16525	159	5	if	if	SCONJ
crl-16525	159	6	the	the	DET
crl-16525	159	7	student	student	NOUN
crl-16525	159	8	were	be	AUX
crl-16525	159	9	actually	actually	ADV
crl-16525	159	10	asking	ask	VERB
crl-16525	159	11	a	a	DET
crl-16525	159	12	question	question	NOUN
crl-16525	159	13	,	,	PUNCT
crl-16525	159	14	information	information	NOUN
crl-16525	159	15	would	would	AUX
crl-16525	159	16	be	be	AUX
crl-16525	159	17	a	a	DET
crl-16525	159	18	preferred	preferred	ADJ
crl-16525	159	19	response	response	NOUN
crl-16525	159	20	.	.	PUNCT
crl-16525	160	1	the	the	DET
crl-16525	160	2	renewed	renew	VERB
crl-16525	160	3	complaint	complaint	NOUN
crl-16525	160	4	shows	show	VERB
crl-16525	160	5	the	the	DET
crl-16525	160	6	question	question	NOUN
crl-16525	160	7	was	be	AUX
crl-16525	160	8	an	an	DET
crl-16525	160	9	implied	imply	VERB
crl-16525	160	10	bid	bid	NOUN
crl-16525	160	11	for	for	ADP
crl-16525	160	12	service	service	NOUN
crl-16525	160	13	.	.	PUNCT
crl-16525	161	1	ul2	ul2	PROPN
crl-16525	161	2	librarians	librarians	PROPN
crl-16525	161	3	staffed	staff	VERB
crl-16525	161	4	live	live	ADV
crl-16525	161	5	chat	chat	NOUN
crl-16525	161	6	from	from	ADP
crl-16525	161	7	a	a	DET
crl-16525	161	8	service	service	NOUN
crl-16525	161	9	desk	desk	NOUN
crl-16525	161	10	,	,	PUNCT
crl-16525	161	11	so	so	SCONJ
crl-16525	161	12	it	it	PRON
crl-16525	161	13	might	might	AUX
crl-16525	161	14	not	not	PART
crl-16525	161	15	be	be	AUX
crl-16525	161	16	possible	possible	ADJ
crl-16525	161	17	for	for	SCONJ
crl-16525	161	18	them	they	PRON
crl-16525	161	19	to	to	PART
crl-16525	161	20	intervene	intervene	VERB
crl-16525	161	21	in	in	ADP
crl-16525	161	22	person	person	NOUN
crl-16525	161	23	,	,	PUNCT
crl-16525	161	24	even	even	ADV
crl-16525	161	25	if	if	SCONJ
crl-16525	161	26	they	they	PRON
crl-16525	161	27	had	have	AUX
crl-16525	161	28	wanted	want	VERB
crl-16525	161	29	to	to	PART
crl-16525	161	30	.	.	PUNCT
crl-16525	162	1	in	in	ADP
crl-16525	162	2	transcript	transcript	NOUN
crl-16525	162	3	3	3	NUM
crl-16525	162	4	,	,	PUNCT
crl-16525	162	5	the	the	DET
crl-16525	162	6	student	student	NOUN
crl-16525	162	7	opens	open	VERB
crl-16525	162	8	with	with	ADP
crl-16525	162	9	a	a	DET
crl-16525	162	10	bid	bid	NOUN
crl-16525	162	11	for	for	ADP
crl-16525	162	12	a	a	DET
crl-16525	162	13	specific	specific	ADJ
crl-16525	162	14	item	item	NOUN
crl-16525	162	15	.	.	PUNCT
crl-16525	163	1	the	the	DET
crl-16525	163	2	librarian	librarian	NOUN
crl-16525	163	3	makes	make	VERB
crl-16525	163	4	a	a	DET
crl-16525	163	5	preferred	preferred	ADJ
crl-16525	163	6	response	response	NOUN
crl-16525	163	7	:	:	PUNCT
crl-16525	163	8	offering	offer	VERB
crl-16525	163	9	to	to	PART
crl-16525	163	10	look	look	VERB
crl-16525	163	11	for	for	ADP
crl-16525	163	12	the	the	DET
crl-16525	163	13	item	item	NOUN
crl-16525	163	14	.	.	PUNCT
crl-16525	164	1	however	however	ADV
crl-16525	164	2	,	,	PUNCT
crl-16525	164	3	the	the	DET
crl-16525	164	4	librarian	librarian	ADJ
crl-16525	164	5	conveys	convey	VERB
crl-16525	164	6	warmth	warmth	VERB
crl-16525	164	7	by	by	ADP
crl-16525	164	8	greeting	greet	VERB
crl-16525	164	9	the	the	DET
crl-16525	164	10	student	student	NOUN
crl-16525	164	11	and	and	CCONJ
crl-16525	164	12	by	by	ADP
crl-16525	164	13	saying	say	VERB
crl-16525	164	14	“	"	PUNCT
crl-16525	164	15	i	i	PRON
crl-16525	164	16	’d	’d	NOUN
crl-16525	164	17	be	be	AUX
crl-16525	164	18	happy	happy	ADJ
crl-16525	164	19	to	to	PART
crl-16525	164	20	,	,	PUNCT
crl-16525	164	21	”	"	PUNCT
crl-16525	164	22	which	which	PRON
crl-16525	164	23	prompts	prompt	VERB
crl-16525	164	24	the	the	DET
crl-16525	164	25	student	student	NOUN
crl-16525	164	26	to	to	PART
crl-16525	164	27	recognize	recognize	VERB
crl-16525	164	28	that	that	SCONJ
crl-16525	164	29	this	this	PRON
crl-16525	164	30	is	be	AUX
crl-16525	164	31	not	not	PART
crl-16525	164	32	an	an	DET
crl-16525	164	33	automated	automate	VERB
crl-16525	164	34	response	response	NOUN
crl-16525	164	35	.	.	PUNCT
crl-16525	165	1	the	the	DET
crl-16525	165	2	question	question	NOUN
crl-16525	165	3	“	"	PUNCT
crl-16525	165	4	are	be	AUX
crl-16525	165	5	you	you	PRON
crl-16525	165	6	a	a	DET
crl-16525	165	7	computer	computer	NOUN
crl-16525	165	8	?	?	PUNCT
crl-16525	165	9	”	"	PUNCT
crl-16525	165	10	suggests	suggest	VERB
crl-16525	165	11	that	that	SCONJ
crl-16525	165	12	the	the	DET
crl-16525	165	13	student	student	NOUN
crl-16525	165	14	lacks	lack	VERB
crl-16525	165	15	social	social	ADJ
crl-16525	165	16	cues	cue	NOUN
crl-16525	165	17	to	to	PART
crl-16525	165	18	frame	frame	VERB
crl-16525	165	19	the	the	DET
crl-16525	165	20	encounter	encounter	NOUN
crl-16525	165	21	as	as	ADP
crl-16525	165	22	a	a	DET
crl-16525	165	23	conversation	conversation	NOUN
crl-16525	165	24	with	with	ADP
crl-16525	165	25	a	a	DET
crl-16525	165	26	professional	professional	NOUN
crl-16525	165	27	rather	rather	ADV
crl-16525	165	28	than	than	ADP
crl-16525	165	29	a	a	DET
crl-16525	165	30	retail	retail	ADJ
crl-16525	165	31	transaction	transaction	NOUN
crl-16525	165	32	.	.	PUNCT
crl-16525	166	1	after	after	ADP
crl-16525	166	2	confirming	confirm	VERB
crl-16525	166	3	that	that	SCONJ
crl-16525	166	4	the	the	DET
crl-16525	166	5	librarian	librarian	NOUN
crl-16525	166	6	is	be	AUX
crl-16525	166	7	not	not	PART
crl-16525	166	8	a	a	DET
crl-16525	166	9	computer	computer	NOUN
crl-16525	166	10	,	,	PUNCT
crl-16525	166	11	the	the	DET
crl-16525	166	12	next	next	ADJ
crl-16525	166	13	guess	guess	NOUN
crl-16525	166	14	about	about	ADP
crl-16525	166	15	identity	identity	NOUN
crl-16525	166	16	is	be	AUX
crl-16525	166	17	that	that	PRON
crl-16525	166	18	of	of	ADP
crl-16525	166	19	a	a	DET
crl-16525	166	20	student	student	NOUN
crl-16525	166	21	assistant	assistant	NOUN
crl-16525	166	22	.	.	PUNCT
crl-16525	167	1	the	the	DET
crl-16525	167	2	student	student	NOUN
crl-16525	167	3	’s	’s	NOUN
crl-16525	167	4	delight	delight	NOUN
crl-16525	167	5	about	about	ADP
crl-16525	167	6	interacting	interact	VERB
crl-16525	167	7	with	with	ADP
crl-16525	167	8	a	a	DET
crl-16525	167	9	librarian	librarian	ADJ
crl-16525	167	10	(	(	PUNCT
crl-16525	167	11	“	"	PUNCT
crl-16525	167	12	nice	nice	ADJ
crl-16525	167	13	!	!	PUNCT
crl-16525	167	14	!	!	PUNCT
crl-16525	167	15	”	"	PUNCT
crl-16525	167	16	)	)	PUNCT
crl-16525	167	17	is	be	AUX
crl-16525	167	18	endearing	endear	VERB
crl-16525	167	19	.	.	PUNCT
crl-16525	168	1	the	the	DET
crl-16525	168	2	opening	opening	NOUN
crl-16525	168	3	bid	bid	NOUN
crl-16525	168	4	in	in	ADP
crl-16525	168	5	transcript	transcript	NOUN
crl-16525	168	6	4	4	NUM
crl-16525	168	7	is	be	AUX
crl-16525	168	8	an	an	DET
crl-16525	168	9	implied	imply	VERB
crl-16525	168	10	complaint	complaint	NOUN
crl-16525	168	11	about	about	ADP
crl-16525	168	12	circulation	circulation	NOUN
crl-16525	168	13	policy	policy	NOUN
crl-16525	168	14	.	.	PUNCT
crl-16525	169	1	here	here	ADV
crl-16525	169	2	the	the	DET
crl-16525	169	3	librarian	librarian	ADJ
crl-16525	169	4	responds	respond	VERB
crl-16525	169	5	with	with	ADP
crl-16525	169	6	a	a	DET
crl-16525	169	7	greeting	greeting	NOUN
crl-16525	169	8	to	to	PART
crl-16525	169	9	start	start	VERB
crl-16525	169	10	a	a	DET
crl-16525	169	11	conversation	conversation	NOUN
crl-16525	169	12	.	.	PUNCT
crl-16525	170	1	the	the	DET
crl-16525	170	2	next	next	ADJ
crl-16525	170	3	move	move	NOUN
crl-16525	170	4	is	be	AUX
crl-16525	170	5	to	to	PART
crl-16525	170	6	answer	answer	VERB
crl-16525	170	7	the	the	DET
crl-16525	170	8	question	question	NOUN
crl-16525	170	9	.	.	PUNCT
crl-16525	171	1	however	however	ADV
crl-16525	171	2	,	,	PUNCT
crl-16525	171	3	the	the	DET
crl-16525	171	4	librarian	librarian	NOUN
crl-16525	171	5	does	do	AUX
crl-16525	171	6	not	not	PART
crl-16525	171	7	consider	consider	VERB
crl-16525	171	8	the	the	DET
crl-16525	171	9	transaction	transaction	NOUN
crl-16525	171	10	complete	complete	ADJ
crl-16525	171	11	after	after	ADP
crl-16525	171	12	providing	provide	VERB
crl-16525	171	13	information	information	NOUN
crl-16525	171	14	.	.	PUNCT
crl-16525	172	1	an	an	DET
crl-16525	172	2	option	option	NOUN
crl-16525	172	3	for	for	ADP
crl-16525	172	4	meeting	meet	VERB
crl-16525	172	5	the	the	DET
crl-16525	172	6	underlying	underlying	ADJ
crl-16525	172	7	need	need	NOUN
crl-16525	172	8	(	(	PUNCT
crl-16525	172	9	using	use	VERB
crl-16525	172	10	a	a	DET
crl-16525	172	11	scanning	scanning	NOUN
crl-16525	172	12	service	service	NOUN
crl-16525	172	13	)	)	PUNCT
crl-16525	172	14	quickly	quickly	ADV
crl-16525	172	15	follows	follow	VERB
crl-16525	172	16	.	.	PUNCT
crl-16525	173	1	the	the	DET
crl-16525	173	2	conversation	conversation	NOUN
crl-16525	173	3	shifts	shift	NOUN
crl-16525	173	4	(	(	PUNCT
crl-16525	173	5	marked	mark	VERB
crl-16525	173	6	by	by	ADP
crl-16525	173	7	the	the	DET
crl-16525	173	8	student	student	NOUN
crl-16525	173	9	’s	’s	PART
crl-16525	173	10	“	"	PUNCT
crl-16525	173	11	oh	oh	INTJ
crl-16525	173	12	”	"	PUNCT
crl-16525	173	13	)	)	PUNCT
crl-16525	173	14	into	into	ADP
crl-16525	173	15	a	a	DET
crl-16525	173	16	bid	bid	NOUN
crl-16525	173	17	for	for	ADP
crl-16525	173	18	instruction	instruction	NOUN
crl-16525	173	19	:	:	PUNCT
crl-16525	173	20	“	"	PUNCT
crl-16525	173	21	how	how	SCONJ
crl-16525	173	22	do	do	AUX
crl-16525	173	23	i	i	PRON
crl-16525	173	24	do	do	AUX
crl-16525	173	25	that	that	PRON
crl-16525	173	26	?	?	PUNCT
crl-16525	173	27	”	"	PUNCT
crl-16525	174	1	the	the	DET
crl-16525	174	2	librarian	librarian	PROPN
crl-16525	174	3	’s	’s	VERB
crl-16525	174	4	next	next	ADV
crl-16525	174	5	two	two	NUM
crl-16525	174	6	moves	move	NOUN
crl-16525	174	7	save	save	VERB
crl-16525	174	8	face	face	NOUN
crl-16525	174	9	for	for	ADP
crl-16525	174	10	the	the	DET
crl-16525	174	11	student.46	student.46	NOUN
crl-16525	174	12	first	first	ADV
crl-16525	174	13	,	,	PUNCT
crl-16525	174	14	asking	ask	VERB
crl-16525	174	15	“	"	PUNCT
crl-16525	174	16	have	have	AUX
crl-16525	174	17	you	you	PRON
crl-16525	174	18	used	use	VERB
crl-16525	174	19	that	that	SCONJ
crl-16525	174	20	”	"	PUNCT
crl-16525	174	21	makes	make	VERB
crl-16525	174	22	it	it	PRON
crl-16525	174	23	acceptable	acceptable	ADJ
crl-16525	174	24	for	for	SCONJ
crl-16525	174	25	the	the	DET
crl-16525	174	26	student	student	NOUN
crl-16525	174	27	not	not	PART
crl-16525	174	28	to	to	PART
crl-16525	174	29	know	know	VERB
crl-16525	174	30	the	the	DET
crl-16525	174	31	procedure	procedure	NOUN
crl-16525	174	32	.	.	PUNCT
crl-16525	175	1	second	second	ADV
crl-16525	175	2	,	,	PUNCT
crl-16525	175	3	offering	offer	VERB
crl-16525	175	4	to	to	PART
crl-16525	175	5	“	"	PUNCT
crl-16525	175	6	walk	walk	VERB
crl-16525	175	7	you	you	PRON
crl-16525	175	8	through	through	ADP
crl-16525	175	9	”	"	PUNCT
crl-16525	175	10	makes	make	VERB
crl-16525	175	11	transcript	transcript	NOUN
crl-16525	175	12	3	3	NUM
crl-16525	175	13	ul1	ul1	ADJ
crl-16525	175	14	3092857	3092857	NUM
crl-16525	175	15	14:56	14:56	NUM
crl-16525	176	1	[	[	X
crl-16525	176	2	student	student	NOUN
crl-16525	176	3	]	]	PUNCT
crl-16525	176	4	do	do	AUX
crl-16525	176	5	you	you	PRON
crl-16525	176	6	have	have	VERB
crl-16525	176	7	big	big	ADJ
crl-16525	176	8	fish	fish	NOUN
crl-16525	176	9	the	the	DET
crl-16525	176	10	movie	movie	NOUN
crl-16525	176	11	?	?	PUNCT
crl-16525	177	1	14:56	14:56	NUM
crl-16525	178	1	[	[	X
crl-16525	178	2	librarian	librarian	X
crl-16525	178	3	]	]	X
crl-16525	178	4	hi	hi	INTJ
crl-16525	178	5	14:56	14:56	NUM
crl-16525	179	1	[	[	X
crl-16525	179	2	student	student	NOUN
crl-16525	179	3	]	]	X
crl-16525	179	4	hey	hey	PROPN
crl-16525	179	5	14:56	14:56	NUM
crl-16525	179	6	[	[	X
crl-16525	179	7	librarian	librarian	X
crl-16525	179	8	]	]	X
crl-16525	179	9	i	i	PRON
crl-16525	179	10	’d	’d	AUX
crl-16525	179	11	be	be	AUX
crl-16525	179	12	happy	happy	ADJ
crl-16525	179	13	to	to	PART
crl-16525	179	14	check	check	VERB
crl-16525	179	15	on	on	ADP
crl-16525	179	16	that	that	DET
crl-16525	179	17	14:56	14:56	NUM
crl-16525	179	18	[	[	X
crl-16525	179	19	student	student	NOUN
crl-16525	179	20	]	]	X
crl-16525	179	21	ok	ok	INTJ
crl-16525	179	22	cool	cool	INTJ
crl-16525	179	23	14:56	14:56	NUM
crl-16525	180	1	[	[	X
crl-16525	180	2	student	student	NOUN
crl-16525	180	3	]	]	PUNCT
crl-16525	180	4	are	be	AUX
crl-16525	180	5	you	you	PRON
crl-16525	180	6	a	a	DET
crl-16525	180	7	computer	computer	NOUN
crl-16525	180	8	?	?	PUNCT
crl-16525	181	1	14:57	14:57	NUM
crl-16525	182	1	[	[	X
crl-16525	182	2	librarian	librarian	X
crl-16525	182	3	]	]	X
crl-16525	182	4	no	no	PRON
crl-16525	182	5	—	—	PUNCT
crl-16525	182	6	i’m	i’m	PROPN
crl-16525	182	7	a	a	DET
crl-16525	182	8	real	real	ADJ
crl-16525	182	9	person	person	NOUN
crl-16525	182	10	:)	:)	X
crl-16525	183	1	14:57	14:57	NUM
crl-16525	184	1	[	[	X
crl-16525	184	2	student	student	NOUN
crl-16525	184	3	]	]	PUNCT
crl-16525	184	4	are	be	AUX
crl-16525	184	5	you	you	PRON
crl-16525	184	6	a	a	DET
crl-16525	184	7	student	student	NOUN
crl-16525	184	8	?	?	PUNCT
crl-16525	185	1	14:57	14:57	NUM
crl-16525	186	1	[	[	X
crl-16525	186	2	librarian	librarian	X
crl-16525	186	3	]	]	X
crl-16525	186	4	no	no	X
crl-16525	186	5	—	—	PUNCT
crl-16525	186	6	i’m	i’m	PROPN
crl-16525	186	7	a	a	DET
crl-16525	186	8	librarian	librarian	ADJ
crl-16525	186	9	14:57	14:57	NUM
crl-16525	187	1	[	[	X
crl-16525	187	2	librarian	librarian	X
crl-16525	187	3	]	]	PUNCT
crl-16525	187	4	are	be	AUX
crl-16525	187	5	you	you	PRON
crl-16525	187	6	looking	look	VERB
crl-16525	187	7	for	for	ADP
crl-16525	187	8	the	the	DET
crl-16525	187	9	tim	tim	PROPN
crl-16525	187	10	burton	burton	PROPN
crl-16525	187	11	movie	movie	PROPN
crl-16525	187	12	?	?	PUNCT
crl-16525	188	1	14:57	14:57	NUM
crl-16525	189	1	[	[	X
crl-16525	189	2	student	student	NOUN
crl-16525	189	3	]	]	X
crl-16525	189	4	nice	nice	ADJ
crl-16525	189	5	!	!	PUNCT
crl-16525	189	6	!	!	PUNCT
crl-16525	190	1	transcript	transcript	VERB
crl-16525	190	2	4	4	NUM
crl-16525	190	3	ul1	ul1	PROPN
crl-16525	190	4	3089270	3089270	NUM
crl-16525	190	5	16:12	16:12	NUM
crl-16525	191	1	[	[	X
crl-16525	191	2	student	student	NOUN
crl-16525	191	3	]	]	X
crl-16525	191	4	why	why	SCONJ
crl-16525	191	5	am	be	AUX
crl-16525	191	6	i	i	PRON
crl-16525	191	7	not	not	PART
crl-16525	191	8	allowed	allow	VERB
crl-16525	191	9	to	to	PART
crl-16525	191	10	request	request	VERB
crl-16525	191	11	a	a	DET
crl-16525	191	12	periodical	periodical	NOUN
crl-16525	191	13	from	from	ADP
crl-16525	191	14	the	the	DET
crl-16525	191	15	law	law	NOUN
crl-16525	191	16	stacks	stack	NOUN
crl-16525	191	17	?	?	PUNCT
crl-16525	192	1	16:12	16:12	NUM
crl-16525	193	1	[	[	X
crl-16525	193	2	librarian	librarian	X
crl-16525	193	3	]	]	X
crl-16525	193	4	hello	hello	INTJ
crl-16525	193	5	16:12	16:12	NUM
crl-16525	194	1	[	[	X
crl-16525	194	2	librarian	librarian	X
crl-16525	194	3	]	]	X
crl-16525	194	4	periodicals	periodical	NOUN
crl-16525	194	5	can	can	AUX
crl-16525	194	6	not	not	PART
crl-16525	194	7	be	be	AUX
crl-16525	194	8	checkout	checkout	NOUN
crl-16525	194	9	out	out	ADP
crl-16525	194	10	,	,	PUNCT
crl-16525	194	11	they	they	PRON
crl-16525	194	12	stay	stay	VERB
crl-16525	194	13	in	in	ADP
crl-16525	194	14	the	the	DET
crl-16525	194	15	library	library	NOUN
crl-16525	194	16	16:12	16:12	NUM
crl-16525	195	1	[	[	X
crl-16525	195	2	librarian	librarian	X
crl-16525	195	3	]	]	X
crl-16525	195	4	but	but	CCONJ
crl-16525	195	5	you	you	PRON
crl-16525	195	6	can	can	AUX
crl-16525	195	7	request	request	VERB
crl-16525	195	8	a	a	DET
crl-16525	195	9	scan	scan	NOUN
crl-16525	195	10	of	of	ADP
crl-16525	195	11	an	an	DET
crl-16525	195	12	article	article	NOUN
crl-16525	195	13	that	that	PRON
crl-16525	195	14	you	you	PRON
crl-16525	195	15	need	need	VERB
crl-16525	195	16	16:12	16:12	NUM
crl-16525	195	17	[	[	X
crl-16525	195	18	student	student	NOUN
crl-16525	195	19	]	]	X
crl-16525	195	20	oh	oh	INTJ
crl-16525	195	21	,	,	PUNCT
crl-16525	195	22	how	how	SCONJ
crl-16525	195	23	do	do	AUX
crl-16525	195	24	i	i	PRON
crl-16525	195	25	do	do	VERB
crl-16525	195	26	that	that	PRON
crl-16525	195	27	?	?	PUNCT
crl-16525	196	1	16:13	16:13	NUM
crl-16525	197	1	[	[	X
crl-16525	197	2	librarian	librarian	X
crl-16525	197	3	]	]	X
crl-16525	197	4	using	use	VERB
crl-16525	197	5	illiad	illiad	PROPN
crl-16525	197	6	,	,	PUNCT
crl-16525	197	7	our	our	PRON
crl-16525	197	8	inter	inter	ADJ
crl-16525	197	9	-	-	ADJ
crl-16525	197	10	library	library	ADJ
crl-16525	197	11	loan	loan	NOUN
crl-16525	197	12	system	system	NOUN
crl-16525	197	13	16:13	16:13	NUM
crl-16525	198	1	[	[	X
crl-16525	198	2	librarian	librarian	X
crl-16525	198	3	]	]	PUNCT
crl-16525	198	4	have	have	AUX
crl-16525	198	5	you	you	PRON
crl-16525	198	6	used	use	VERB
crl-16525	198	7	that	that	PRON
crl-16525	198	8	,	,	PUNCT
crl-16525	198	9	or	or	CCONJ
crl-16525	198	10	i	i	PRON
crl-16525	198	11	can	can	AUX
crl-16525	198	12	walk	walk	VERB
crl-16525	198	13	you	you	PRON
crl-16525	198	14	through	through	ADV
crl-16525	198	15	?	?	PUNCT
crl-16525	199	1	16:13	16:13	NUM
crl-16525	200	1	[	[	X
crl-16525	200	2	student	student	NOUN
crl-16525	200	3	]	]	X
crl-16525	200	4	i	i	PRON
crl-16525	200	5	have	have	AUX
crl-16525	200	6	used	use	VERB
crl-16525	200	7	it	it	PRON
crl-16525	200	8	,	,	PUNCT
crl-16525	200	9	but	but	CCONJ
crl-16525	200	10	could	could	AUX
crl-16525	200	11	use	use	VERB
crl-16525	200	12	some	some	DET
crl-16525	200	13	help	help	NOUN
crl-16525	200	14	464	464	NUM
crl-16525	200	15	college	college	NOUN
crl-16525	200	16	&	&	CCONJ
crl-16525	200	17	research	research	PROPN
crl-16525	200	18	libraries	library	NOUN
crl-16525	200	19	july	july	PROPN
crl-16525	200	20	2016	2016	NUM
crl-16525	200	21	it	it	PRON
crl-16525	200	22	easier	easy	ADJ
crl-16525	200	23	for	for	SCONJ
crl-16525	200	24	the	the	DET
crl-16525	200	25	student	student	NOUN
crl-16525	200	26	to	to	PART
crl-16525	200	27	request	request	VERB
crl-16525	200	28	help	help	NOUN
crl-16525	200	29	.	.	PUNCT
crl-16525	201	1	note	note	VERB
crl-16525	201	2	that	that	SCONJ
crl-16525	201	3	librarian	librarian	NOUN
crl-16525	201	4	offers	offer	VERB
crl-16525	201	5	to	to	PART
crl-16525	201	6	accompany	accompany	VERB
crl-16525	201	7	and	and	CCONJ
crl-16525	201	8	coach	coach	VERB
crl-16525	201	9	the	the	DET
crl-16525	201	10	student	student	NOUN
crl-16525	201	11	,	,	PUNCT
crl-16525	201	12	teaching	teach	VERB
crl-16525	201	13	a	a	DET
crl-16525	201	14	practical	practical	ADJ
crl-16525	201	15	skill	skill	NOUN
crl-16525	201	16	that	that	PRON
crl-16525	201	17	will	will	AUX
crl-16525	201	18	be	be	AUX
crl-16525	201	19	useful	useful	ADJ
crl-16525	201	20	in	in	ADP
crl-16525	201	21	the	the	DET
crl-16525	201	22	future	future	NOUN
crl-16525	201	23	,	,	PUNCT
crl-16525	201	24	rather	rather	ADV
crl-16525	201	25	than	than	ADP
crl-16525	201	26	to	to	PART
crl-16525	201	27	complete	complete	VERB
crl-16525	201	28	the	the	DET
crl-16525	201	29	request	request	NOUN
crl-16525	201	30	for	for	ADP
crl-16525	201	31	the	the	DET
crl-16525	201	32	student	student	NOUN
crl-16525	201	33	.	.	PUNCT
crl-16525	202	1	transcript	transcript	PROPN
crl-16525	202	2	5	5	NUM
crl-16525	202	3	is	be	AUX
crl-16525	202	4	another	another	DET
crl-16525	202	5	example	example	NOUN
crl-16525	202	6	of	of	ADP
crl-16525	202	7	reframing	reframe	VERB
crl-16525	202	8	an	an	DET
crl-16525	202	9	opening	opening	NOUN
crl-16525	202	10	bid	bid	NOUN
crl-16525	202	11	to	to	PART
crl-16525	202	12	balance	balance	VERB
crl-16525	202	13	service	service	NOUN
crl-16525	202	14	and	and	CCONJ
crl-16525	202	15	teacher	teacher	NOUN
crl-16525	202	16	identity	identity	NOUN
crl-16525	202	17	.	.	PUNCT
crl-16525	203	1	the	the	DET
crl-16525	203	2	student	student	NOUN
crl-16525	203	3	’s	’s	PART
crl-16525	203	4	use	use	NOUN
crl-16525	203	5	of	of	ADP
crl-16525	203	6	“	"	PUNCT
crl-16525	203	7	we	we	PRON
crl-16525	203	8	”	"	PUNCT
crl-16525	203	9	is	be	AUX
crl-16525	203	10	an	an	DET
crl-16525	203	11	identity	identity	NOUN
crl-16525	203	12	move	move	NOUN
crl-16525	203	13	associating	associate	VERB
crl-16525	203	14	him	he	PRON
crl-16525	203	15	/	/	SYM
crl-16525	203	16	herself	herself	PRON
crl-16525	203	17	with	with	ADP
crl-16525	203	18	the	the	DET
crl-16525	203	19	library	library	NOUN
crl-16525	203	20	or	or	CCONJ
crl-16525	203	21	the	the	DET
crl-16525	203	22	university	university	NOUN
crl-16525	203	23	.	.	PUNCT
crl-16525	204	1	the	the	DET
crl-16525	204	2	use	use	NOUN
crl-16525	204	3	of	of	ADP
crl-16525	204	4	“	"	PUNCT
crl-16525	204	5	rent	rent	NOUN
crl-16525	204	6	”	"	PUNCT
crl-16525	204	7	(	(	PUNCT
crl-16525	204	8	rather	rather	ADV
crl-16525	204	9	than	than	SCONJ
crl-16525	204	10	“	"	PUNCT
crl-16525	204	11	borrow	borrow	VERB
crl-16525	204	12	”	"	PUNCT
crl-16525	204	13	or	or	CCONJ
crl-16525	204	14	“	"	PUNCT
crl-16525	204	15	check	check	VERB
crl-16525	204	16	out	out	ADP
crl-16525	204	17	”	"	PUNCT
crl-16525	204	18	)	)	PUNCT
crl-16525	204	19	frames	frame	VERB
crl-16525	204	20	the	the	DET
crl-16525	204	21	question	question	NOUN
crl-16525	204	22	as	as	ADP
crl-16525	204	23	a	a	DET
crl-16525	204	24	retail	retail	ADJ
crl-16525	204	25	inquiry	inquiry	NOUN
crl-16525	204	26	.	.	PUNCT
crl-16525	205	1	the	the	DET
crl-16525	205	2	librarian	librarian	NOUN
crl-16525	205	3	answers	answer	VERB
crl-16525	205	4	the	the	DET
crl-16525	205	5	question	question	NOUN
crl-16525	205	6	by	by	ADP
crl-16525	205	7	deftly	deftly	ADV
crl-16525	205	8	modeling	model	VERB
crl-16525	205	9	library	library	NOUN
crl-16525	205	10	vocabulary	vocabulary	NOUN
crl-16525	205	11	without	without	ADP
crl-16525	205	12	condescending	condescend	VERB
crl-16525	205	13	.	.	PUNCT
crl-16525	206	1	the	the	DET
crl-16525	206	2	respect	respect	NOUN
crl-16525	206	3	and	and	CCONJ
crl-16525	206	4	attention	attention	NOUN
crl-16525	206	5	to	to	ADP
crl-16525	206	6	learning	learn	VERB
crl-16525	206	7	demonstrated	demonstrate	VERB
crl-16525	206	8	in	in	ADP
crl-16525	206	9	this	this	DET
crl-16525	206	10	response	response	NOUN
crl-16525	206	11	opens	open	VERB
crl-16525	206	12	the	the	DET
crl-16525	206	13	door	door	NOUN
crl-16525	206	14	to	to	ADP
crl-16525	206	15	an	an	DET
crl-16525	206	16	instruction	instruction	NOUN
crl-16525	206	17	bid	bid	NOUN
crl-16525	206	18	,	,	PUNCT
crl-16525	206	19	which	which	PRON
crl-16525	206	20	the	the	DET
crl-16525	206	21	student	student	NOUN
crl-16525	206	22	softens	soften	VERB
crl-16525	206	23	with	with	ADP
crl-16525	206	24	“	"	PUNCT
crl-16525	206	25	just	just	ADV
crl-16525	206	26	curious	curious	ADJ
crl-16525	206	27	”	"	PUNCT
crl-16525	206	28	to	to	PART
crl-16525	206	29	save	save	VERB
crl-16525	206	30	face	face	NOUN
crl-16525	206	31	,	,	PUNCT
crl-16525	206	32	downplaying	downplay	VERB
crl-16525	206	33	the	the	DET
crl-16525	206	34	importance	importance	NOUN
crl-16525	206	35	of	of	ADP
crl-16525	206	36	the	the	DET
crl-16525	206	37	request	request	NOUN
crl-16525	206	38	.	.	PUNCT
crl-16525	207	1	the	the	DET
crl-16525	207	2	student	student	NOUN
crl-16525	207	3	responds	respond	VERB
crl-16525	207	4	to	to	ADP
crl-16525	207	5	the	the	DET
crl-16525	207	6	basic	basic	ADJ
crl-16525	207	7	instruction	instruction	NOUN
crl-16525	207	8	with	with	ADP
crl-16525	207	9	enthusiastic	enthusiastic	ADJ
crl-16525	207	10	gratitude	gratitude	NOUN
crl-16525	207	11	.	.	PUNCT
crl-16525	208	1	some	some	DET
crl-16525	208	2	concepts	concept	NOUN
crl-16525	208	3	and	and	CCONJ
crl-16525	208	4	skills	skill	NOUN
crl-16525	208	5	are	be	AUX
crl-16525	208	6	too	too	ADV
crl-16525	208	7	complex	complex	ADJ
crl-16525	208	8	to	to	PART
crl-16525	208	9	address	address	VERB
crl-16525	208	10	in	in	ADP
crl-16525	208	11	live	live	ADJ
crl-16525	208	12	chat	chat	NOUN
crl-16525	208	13	.	.	PUNCT
crl-16525	209	1	for	for	ADP
crl-16525	209	2	others	other	NOUN
crl-16525	209	3	,	,	PUNCT
crl-16525	209	4	reframing	reframing	ADJ
crl-16525	209	5	transactional	transactional	ADJ
crl-16525	209	6	opening	opening	NOUN
crl-16525	209	7	bids	bid	NOUN
crl-16525	209	8	is	be	AUX
crl-16525	209	9	not	not	PART
crl-16525	209	10	only	only	ADV
crl-16525	209	11	possible	possible	ADJ
crl-16525	209	12	but	but	CCONJ
crl-16525	209	13	desirable	desirable	ADJ
crl-16525	209	14	.	.	PUNCT
crl-16525	210	1	the	the	DET
crl-16525	210	2	conversational	conversational	ADJ
crl-16525	210	3	moves	move	NOUN
crl-16525	210	4	to	to	PART
crl-16525	210	5	assert	assert	VERB
crl-16525	210	6	a	a	DET
crl-16525	210	7	teacher	teacher	NOUN
crl-16525	210	8	identity	identity	NOUN
crl-16525	210	9	are	be	AUX
crl-16525	210	10	“	"	PUNCT
crl-16525	210	11	dispreferred	dispreferre	VERB
crl-16525	210	12	”	"	PUNCT
crl-16525	210	13	in	in	ADP
crl-16525	210	14	the	the	DET
crl-16525	210	15	structural	structural	ADJ
crl-16525	210	16	sense	sense	NOUN
crl-16525	210	17	of	of	ADP
crl-16525	210	18	ca	ca	PROPN
crl-16525	210	19	theory	theory	NOUN
crl-16525	210	20	;	;	PUNCT
crl-16525	210	21	but	but	CCONJ
crl-16525	210	22	,	,	PUNCT
crl-16525	210	23	in	in	ADP
crl-16525	210	24	these	these	DET
crl-16525	210	25	data	datum	NOUN
crl-16525	210	26	sets	set	NOUN
crl-16525	210	27	,	,	PUNCT
crl-16525	210	28	longer	long	ADV
crl-16525	210	29	chats	chat	NOUN
crl-16525	210	30	correlate	correlate	VERB
crl-16525	210	31	with	with	ADP
crl-16525	210	32	expressions	expression	NOUN
crl-16525	210	33	of	of	ADP
crl-16525	210	34	student	student	NOUN
crl-16525	210	35	satisfaction	satisfaction	NOUN
crl-16525	210	36	coded	code	VERB
crl-16525	210	37	at	at	ADP
crl-16525	210	38	“	"	PUNCT
crl-16525	210	39	awesome	awesome	ADJ
crl-16525	210	40	,	,	PUNCT
crl-16525	210	41	”	"	PUNCT
crl-16525	210	42	such	such	ADJ
crl-16525	210	43	as	as	ADP
crl-16525	210	44	“	"	PUNCT
crl-16525	210	45	awesome	awesome	ADJ
crl-16525	210	46	,	,	PUNCT
crl-16525	210	47	”	"	PUNCT
crl-16525	210	48	“	"	PUNCT
crl-16525	210	49	sweet	sweet	ADJ
crl-16525	210	50	,	,	PUNCT
crl-16525	210	51	”	"	PUNCT
crl-16525	210	52	or	or	CCONJ
crl-16525	210	53	“	"	PUNCT
crl-16525	210	54	librarians	librarian	NOUN
crl-16525	210	55	rock	rock	NOUN
crl-16525	210	56	!	!	PUNCT
crl-16525	210	57	”	"	PUNCT
crl-16525	211	1	(	(	PUNCT
crl-16525	211	2	see	see	VERB
crl-16525	211	3	figure	figure	NOUN
crl-16525	211	4	3	3	NUM
crl-16525	211	5	)	)	PUNCT
crl-16525	211	6	.	.	PUNCT
crl-16525	212	1	at	at	ADP
crl-16525	212	2	ul1	ul1	PROPN
crl-16525	212	3	,	,	PUNCT
crl-16525	212	4	“	"	PUNCT
crl-16525	212	5	awesome	awesome	ADJ
crl-16525	212	6	”	"	PUNCT
crl-16525	212	7	chats	chat	NOUN
crl-16525	212	8	were	be	AUX
crl-16525	212	9	41	41	NUM
crl-16525	212	10	percent	percent	NOUN
crl-16525	212	11	longer	long	ADV
crl-16525	212	12	than	than	ADP
crl-16525	212	13	chats	chat	NOUN
crl-16525	212	14	without	without	ADP
crl-16525	212	15	such	such	ADJ
crl-16525	212	16	markers	marker	NOUN
crl-16525	212	17	;	;	PUNCT
crl-16525	212	18	at	at	ADP
crl-16525	212	19	ul2	ul2	ADJ
crl-16525	212	20	,	,	PUNCT
crl-16525	212	21	transcript	transcript	NOUN
crl-16525	212	22	5	5	NUM
crl-16525	212	23	ul2	ul2	ADJ
crl-16525	212	24	12.021220	12.021220	NUM
crl-16525	212	25	21:12	21:12	NUM
crl-16525	213	1	[	[	X
crl-16525	213	2	student	student	NOUN
crl-16525	213	3	]	]	PUNCT
crl-16525	213	4	do	do	AUX
crl-16525	213	5	we	we	PRON
crl-16525	213	6	have	have	VERB
crl-16525	213	7	movies	movie	NOUN
crl-16525	213	8	to	to	PART
crl-16525	213	9	watch	watch	VERB
crl-16525	213	10	for	for	ADP
crl-16525	213	11	a	a	DET
crl-16525	213	12	rent	rent	NOUN
crl-16525	213	13	?	?	PUNCT
crl-16525	214	1	21:13	21:13	NUM
crl-16525	215	1	[	[	X
crl-16525	215	2	librarian	librarian	X
crl-16525	215	3	]	]	X
crl-16525	215	4	yes	yes	INTJ
crl-16525	215	5	,	,	PUNCT
crl-16525	215	6	the	the	DET
crl-16525	215	7	library	library	NOUN
crl-16525	215	8	has	have	VERB
crl-16525	215	9	a	a	DET
crl-16525	215	10	dvd	dvd	NOUN
crl-16525	215	11	collection	collection	NOUN
crl-16525	215	12	.	.	PUNCT
crl-16525	216	1	is	be	AUX
crl-16525	216	2	there	there	PRON
crl-16525	216	3	a	a	DET
crl-16525	216	4	particular	particular	ADJ
crl-16525	216	5	title	title	NOUN
crl-16525	216	6	you	you	PRON
crl-16525	216	7	are	be	AUX
crl-16525	216	8	searching	search	VERB
crl-16525	216	9	for	for	ADP
crl-16525	216	10	?	?	PUNCT
crl-16525	217	1	21:13	21:13	NUM
crl-16525	217	2	[	[	X
crl-16525	217	3	student	student	NOUN
crl-16525	217	4	]	]	X
crl-16525	217	5	i	i	PRON
crl-16525	217	6	was	be	AUX
crl-16525	217	7	just	just	ADV
crl-16525	217	8	curious	curious	ADJ
crl-16525	217	9	,	,	PUNCT
crl-16525	217	10	where	where	SCONJ
crl-16525	217	11	can	can	AUX
crl-16525	217	12	i	i	PRON
crl-16525	217	13	look	look	VERB
crl-16525	217	14	them	they	PRON
crl-16525	217	15	up	up	ADP
crl-16525	217	16	?	?	PUNCT
crl-16525	218	1	21:13	21:13	NUM
crl-16525	219	1	[	[	X
crl-16525	219	2	librarian	librarian	X
crl-16525	219	3	]	]	X
crl-16525	219	4	you	you	PRON
crl-16525	219	5	can	can	AUX
crl-16525	219	6	search	search	VERB
crl-16525	219	7	the	the	DET
crl-16525	219	8	library	library	NOUN
crl-16525	219	9	catalog	catalog	NOUN
crl-16525	219	10	(	(	PUNCT
crl-16525	219	11	click	click	VERB
crl-16525	219	12	on	on	ADP
crl-16525	219	13	the	the	DET
crl-16525	219	14	tab	tab	NOUN
crl-16525	219	15	that	that	PRON
crl-16525	219	16	says	say	VERB
crl-16525	219	17	‘	'	PUNCT
crl-16525	219	18	books	book	NOUN
crl-16525	219	19	&	&	CCONJ
crl-16525	219	20	more	more	ADJ
crl-16525	219	21	’	'	PUNCT
crl-16525	219	22	)	)	PUNCT
crl-16525	219	23	here	here	ADV
crl-16525	219	24	:	:	PUNCT
crl-16525	219	25	[	[	X
crl-16525	219	26	url	url	ADJ
crl-16525	219	27	,	,	PUNCT
crl-16525	219	28	library	library	PROPN
crl-16525	219	29	home	home	NOUN
crl-16525	219	30	page	page	NOUN
crl-16525	219	31	]	]	PUNCT
crl-16525	219	32	21:14	21:14	NUM
crl-16525	219	33	[	[	X
crl-16525	219	34	student	student	NOUN
crl-16525	219	35	]	]	X
crl-16525	219	36	sweet	sweet	ADJ
crl-16525	219	37	!	!	PUNCT
crl-16525	220	1	thank	thank	VERB
crl-16525	220	2	you	you	PRON
crl-16525	220	3	very	very	ADV
crl-16525	220	4	much	much	ADV
crl-16525	220	5	!	!	PUNCT
crl-16525	221	1	figure	figure	VERB
crl-16525	221	2	3	3	NUM
crl-16525	221	3	average	average	ADJ
crl-16525	221	4	duration	duration	NOUN
crl-16525	221	5	in	in	ADP
crl-16525	221	6	minutes	minute	NOUN
crl-16525	221	7	of	of	ADP
crl-16525	221	8	chats	chat	NOUN
crl-16525	221	9	with	with	ADP
crl-16525	221	10	and	and	CCONJ
crl-16525	221	11	without	without	ADP
crl-16525	221	12	enthusiastic	enthusiastic	ADJ
crl-16525	221	13	gratitude	gratitude	NOUN
crl-16525	221	14	(	(	PUNCT
crl-16525	221	15	“	"	PUNCT
crl-16525	221	16	awesome	awesome	ADJ
crl-16525	221	17	”	"	PUNCT
crl-16525	221	18	)	)	PUNCT
crl-16525	221	19	all	all	DET
crl-16525	221	20	chats	chat	NOUN
crl-16525	221	21	,	,	PUNCT
crl-16525	221	22	11.98	11.98	NUM
crl-16525	221	23	all	all	DET
crl-16525	221	24	chats	chat	NOUN
crl-16525	221	25	,	,	PUNCT
crl-16525	221	26	6.14	6.14	NUM
crl-16525	221	27	awesome	awesome	ADJ
crl-16525	221	28	,	,	PUNCT
crl-16525	221	29	15.26	15.26	NUM
crl-16525	221	30	awesome	awesome	ADJ
crl-16525	221	31	,	,	PUNCT
crl-16525	221	32	9.75	9.75	NUM
crl-16525	221	33	not	not	PART
crl-16525	221	34	awesome	awesome	ADJ
crl-16525	221	35	,	,	PUNCT
crl-16525	221	36	10.84	10.84	NUM
crl-16525	221	37	not	not	PART
crl-16525	221	38	awesome	awesome	ADJ
crl-16525	221	39	,	,	PUNCT
crl-16525	221	40	5.76	5.76	NUM
crl-16525	221	41	0	0	NUM
crl-16525	221	42	2	2	NUM
crl-16525	221	43	4	4	NUM
crl-16525	221	44	6	6	NUM
crl-16525	221	45	8	8	NUM
crl-16525	221	46	10	10	NUM
crl-16525	221	47	12	12	NUM
crl-16525	221	48	14	14	NUM
crl-16525	221	49	16	16	NUM
crl-16525	221	50	18	18	NUM
crl-16525	221	51	ul1	ul1	ADJ
crl-16525	221	52	ul2	ul2	ADJ
crl-16525	221	53	opening	opening	NOUN
crl-16525	221	54	exchanges	exchange	NOUN
crl-16525	221	55	in	in	ADP
crl-16525	221	56	virtual	virtual	ADJ
crl-16525	221	57	reference	reference	NOUN
crl-16525	221	58	shape	shape	NOUN
crl-16525	221	59	the	the	DET
crl-16525	221	60	potential	potential	NOUN
crl-16525	221	61	for	for	ADP
crl-16525	221	62	teaching	teach	VERB
crl-16525	221	63	465	465	NUM
crl-16525	221	64	they	they	PRON
crl-16525	221	65	were	be	AUX
crl-16525	221	66	69	69	NUM
crl-16525	221	67	percent	percent	NOUN
crl-16525	221	68	longer	long	ADV
crl-16525	221	69	.	.	PUNCT
crl-16525	222	1	the	the	DET
crl-16525	222	2	finding	finding	NOUN
crl-16525	222	3	that	that	PRON
crl-16525	222	4	structurally	structurally	ADV
crl-16525	222	5	“	"	PUNCT
crl-16525	222	6	dispreferred	dispreferre	VERB
crl-16525	222	7	”	"	PUNCT
crl-16525	222	8	responses	response	NOUN
crl-16525	222	9	may	may	AUX
crl-16525	222	10	lead	lead	VERB
crl-16525	222	11	to	to	PART
crl-16525	222	12	welcome	welcome	VERB
crl-16525	222	13	outcomes	outcome	NOUN
crl-16525	222	14	supports	support	NOUN
crl-16525	222	15	and	and	CCONJ
crl-16525	222	16	extends	extend	VERB
crl-16525	222	17	ca	can	AUX
crl-16525	222	18	theory	theory	NOUN
crl-16525	222	19	.	.	PUNCT
crl-16525	223	1	limitations	limitation	NOUN
crl-16525	223	2	and	and	CCONJ
crl-16525	223	3	future	future	ADJ
crl-16525	223	4	research	research	NOUN
crl-16525	223	5	the	the	DET
crl-16525	223	6	data	datum	NOUN
crl-16525	223	7	do	do	AUX
crl-16525	223	8	not	not	PART
crl-16525	223	9	indicate	indicate	VERB
crl-16525	223	10	whether	whether	SCONJ
crl-16525	223	11	the	the	DET
crl-16525	223	12	“	"	PUNCT
crl-16525	223	13	librarian	librarian	ADJ
crl-16525	223	14	”	"	PUNCT
crl-16525	223	15	is	be	AUX
crl-16525	223	16	a	a	DET
crl-16525	223	17	student	student	NOUN
crl-16525	223	18	assistant	assistant	NOUN
crl-16525	223	19	or	or	CCONJ
crl-16525	223	20	a	a	DET
crl-16525	223	21	professional	professional	ADJ
crl-16525	223	22	,	,	PUNCT
crl-16525	223	23	but	but	CCONJ
crl-16525	223	24	professional	professional	ADJ
crl-16525	223	25	librarians	librarians	PROPN
crl-16525	223	26	train	train	VERB
crl-16525	223	27	and	and	CCONJ
crl-16525	223	28	supervise	supervise	VERB
crl-16525	223	29	student	student	NOUN
crl-16525	223	30	assistants	assistant	NOUN
crl-16525	223	31	,	,	PUNCT
crl-16525	223	32	and	and	CCONJ
crl-16525	223	33	ca	can	AUX
crl-16525	223	34	theory	theory	NOUN
crl-16525	223	35	applies	apply	VERB
crl-16525	223	36	equally	equally	ADV
crl-16525	223	37	to	to	ADP
crl-16525	223	38	them	they	PRON
crl-16525	223	39	.	.	PUNCT
crl-16525	224	1	further	further	ADJ
crl-16525	224	2	research	research	NOUN
crl-16525	224	3	is	be	AUX
crl-16525	224	4	needed	need	VERB
crl-16525	224	5	to	to	PART
crl-16525	224	6	learn	learn	VERB
crl-16525	224	7	whether	whether	SCONJ
crl-16525	224	8	student	student	NOUN
crl-16525	224	9	assistants	assistant	NOUN
crl-16525	224	10	bring	bring	VERB
crl-16525	224	11	particular	particular	ADJ
crl-16525	224	12	strengths	strength	NOUN
crl-16525	224	13	and	and	CCONJ
crl-16525	224	14	weaknesses	weakness	NOUN
crl-16525	224	15	to	to	PART
crl-16525	224	16	live	live	VERB
crl-16525	224	17	chat	chat	NOUN
crl-16525	224	18	in	in	ADP
crl-16525	224	19	comparison	comparison	NOUN
crl-16525	224	20	to	to	ADP
crl-16525	224	21	professional	professional	ADJ
crl-16525	224	22	librarians	librarian	NOUN
crl-16525	224	23	.	.	PUNCT
crl-16525	225	1	another	another	DET
crl-16525	225	2	limitation	limitation	NOUN
crl-16525	225	3	to	to	ADP
crl-16525	225	4	this	this	DET
crl-16525	225	5	study	study	NOUN
crl-16525	225	6	is	be	AUX
crl-16525	225	7	the	the	DET
crl-16525	225	8	omission	omission	NOUN
crl-16525	225	9	of	of	ADP
crl-16525	225	10	attention	attention	NOUN
crl-16525	225	11	to	to	ADP
crl-16525	225	12	explicit	explicit	ADJ
crl-16525	225	13	teaching	teaching	NOUN
crl-16525	225	14	strategies	strategy	NOUN
crl-16525	225	15	due	due	ADJ
crl-16525	225	16	to	to	ADP
crl-16525	225	17	length	length	NOUN
crl-16525	225	18	constraints	constraint	NOUN
crl-16525	225	19	.	.	PUNCT
crl-16525	226	1	valuable	valuable	ADJ
crl-16525	226	2	research	research	NOUN
crl-16525	226	3	can	can	AUX
crl-16525	226	4	be	be	AUX
crl-16525	226	5	done	do	VERB
crl-16525	226	6	on	on	ADP
crl-16525	226	7	how	how	SCONJ
crl-16525	226	8	librarians	librarian	NOUN
crl-16525	226	9	avoid	avoid	VERB
crl-16525	226	10	teaching	teach	VERB
crl-16525	226	11	or	or	CCONJ
crl-16525	226	12	include	include	VERB
crl-16525	226	13	it	it	PRON
crl-16525	226	14	,	,	PUNCT
crl-16525	226	15	such	such	ADJ
crl-16525	226	16	as	as	ADP
crl-16525	226	17	sending	send	VERB
crl-16525	226	18	direct	direct	ADJ
crl-16525	226	19	links	link	NOUN
crl-16525	226	20	to	to	ADP
crl-16525	226	21	resources	resource	NOUN
crl-16525	226	22	rather	rather	ADV
crl-16525	226	23	than	than	ADP
crl-16525	226	24	coaching	coach	VERB
crl-16525	226	25	patrons	patron	NOUN
crl-16525	226	26	on	on	ADP
crl-16525	226	27	how	how	SCONJ
crl-16525	226	28	to	to	PART
crl-16525	226	29	find	find	VERB
crl-16525	226	30	them	they	PRON
crl-16525	226	31	.	.	PUNCT
crl-16525	227	1	another	another	DET
crl-16525	227	2	fruitful	fruitful	ADJ
crl-16525	227	3	direction	direction	NOUN
crl-16525	227	4	is	be	AUX
crl-16525	227	5	to	to	PART
crl-16525	227	6	investigate	investigate	VERB
crl-16525	227	7	what	what	PRON
crl-16525	227	8	percentage	percentage	NOUN
crl-16525	227	9	of	of	ADP
crl-16525	227	10	libraries	library	NOUN
crl-16525	227	11	restrict	restrict	VERB
crl-16525	227	12	chat	chat	NOUN
crl-16525	227	13	to	to	ADP
crl-16525	227	14	brief	brief	ADJ
crl-16525	227	15	questions	question	NOUN
crl-16525	227	16	.	.	PUNCT
crl-16525	228	1	interviews	interview	NOUN
crl-16525	228	2	with	with	ADP
crl-16525	228	3	administrators	administrator	NOUN
crl-16525	228	4	and	and	CCONJ
crl-16525	228	5	reference	reference	NOUN
crl-16525	228	6	staff	staff	NOUN
crl-16525	228	7	in	in	ADP
crl-16525	228	8	libraries	library	NOUN
crl-16525	228	9	that	that	PRON
crl-16525	228	10	do	do	VERB
crl-16525	228	11	and	and	CCONJ
crl-16525	228	12	do	do	AUX
crl-16525	228	13	not	not	PART
crl-16525	228	14	restrict	restrict	VERB
crl-16525	228	15	the	the	DET
crl-16525	228	16	service	service	NOUN
crl-16525	228	17	would	would	AUX
crl-16525	228	18	contribute	contribute	VERB
crl-16525	228	19	to	to	ADP
crl-16525	228	20	understanding	understand	VERB
crl-16525	228	21	the	the	DET
crl-16525	228	22	reasons	reason	NOUN
crl-16525	228	23	for	for	ADP
crl-16525	228	24	the	the	DET
crl-16525	228	25	varied	varied	ADJ
crl-16525	228	26	philosophy	philosophy	NOUN
crl-16525	228	27	and	and	CCONJ
crl-16525	228	28	its	its	PRON
crl-16525	228	29	impact	impact	NOUN
crl-16525	228	30	on	on	ADP
crl-16525	228	31	student	student	NOUN
crl-16525	228	32	learning	learning	NOUN
crl-16525	228	33	,	,	PUNCT
crl-16525	228	34	especially	especially	ADV
crl-16525	228	35	in	in	ADP
crl-16525	228	36	institutions	institution	NOUN
crl-16525	228	37	with	with	ADP
crl-16525	228	38	large	large	ADJ
crl-16525	228	39	numbers	number	NOUN
crl-16525	228	40	of	of	ADP
crl-16525	228	41	commuters	commuter	NOUN
crl-16525	228	42	and	and	CCONJ
crl-16525	228	43	distance	distance	NOUN
crl-16525	228	44	learners	learner	NOUN
crl-16525	228	45	.	.	PUNCT
crl-16525	229	1	discussion	discussion	NOUN
crl-16525	229	2	and	and	CCONJ
crl-16525	229	3	conclusions	conclusion	NOUN
crl-16525	229	4	this	this	DET
crl-16525	229	5	study	study	NOUN
crl-16525	229	6	found	find	VERB
crl-16525	229	7	that	that	SCONJ
crl-16525	229	8	sets	set	NOUN
crl-16525	229	9	of	of	ADP
crl-16525	229	10	chat	chat	NOUN
crl-16525	229	11	transcripts	transcript	NOUN
crl-16525	229	12	from	from	ADP
crl-16525	229	13	two	two	NUM
crl-16525	229	14	libraries	library	NOUN
crl-16525	229	15	vary	vary	VERB
crl-16525	229	16	along	along	ADP
crl-16525	229	17	several	several	ADJ
crl-16525	229	18	variables	variable	NOUN
crl-16525	229	19	.	.	PUNCT
crl-16525	230	1	opening	opening	NOUN
crl-16525	230	2	exchanges	exchange	NOUN
crl-16525	230	3	differed	differ	VERB
crl-16525	230	4	substantially	substantially	ADV
crl-16525	230	5	in	in	ADP
crl-16525	230	6	the	the	DET
crl-16525	230	7	use	use	NOUN
crl-16525	230	8	of	of	ADP
crl-16525	230	9	relational	relational	ADJ
crl-16525	230	10	cues	cue	NOUN
crl-16525	230	11	(	(	PUNCT
crl-16525	230	12	greetings	greeting	NOUN
crl-16525	230	13	,	,	PUNCT
crl-16525	230	14	introductions	introduction	NOUN
crl-16525	230	15	,	,	PUNCT
crl-16525	230	16	words	word	NOUN
crl-16525	230	17	of	of	ADP
crl-16525	230	18	courtesy	courtesy	NOUN
crl-16525	230	19	,	,	PUNCT
crl-16525	230	20	and	and	CCONJ
crl-16525	230	21	verbal	verbal	ADJ
crl-16525	230	22	“	"	PUNCT
crl-16525	230	23	softeners	softener	NOUN
crl-16525	230	24	”	"	PUNCT
crl-16525	230	25	)	)	PUNCT
crl-16525	230	26	.	.	PUNCT
crl-16525	231	1	slicing	slice	VERB
crl-16525	231	2	the	the	DET
crl-16525	231	3	data	datum	NOUN
crl-16525	231	4	into	into	ADP
crl-16525	231	5	sets	set	NOUN
crl-16525	231	6	of	of	ADP
crl-16525	231	7	transcripts	transcript	NOUN
crl-16525	231	8	that	that	PRON
crl-16525	231	9	students	student	NOUN
crl-16525	231	10	opened	open	VERB
crl-16525	231	11	with	with	ADP
crl-16525	231	12	relational	relational	ADJ
crl-16525	231	13	cues	cue	NOUN
crl-16525	231	14	and	and	CCONJ
crl-16525	231	15	without	without	ADP
crl-16525	231	16	them	they	PRON
crl-16525	231	17	,	,	PUNCT
crl-16525	231	18	students	student	NOUN
crl-16525	231	19	’	’	PART
crl-16525	231	20	use	use	NOUN
crl-16525	231	21	of	of	ADP
crl-16525	231	22	relational	relational	ADJ
crl-16525	231	23	cues	cue	NOUN
crl-16525	231	24	correlated	correlate	VERB
crl-16525	231	25	with	with	ADP
crl-16525	231	26	far	far	ADV
crl-16525	231	27	longer	long	ADJ
crl-16525	231	28	chats	chat	NOUN
crl-16525	231	29	.	.	PUNCT
crl-16525	232	1	and	and	CCONJ
crl-16525	232	2	comparing	compare	VERB
crl-16525	232	3	longer	long	ADJ
crl-16525	232	4	chats	chat	NOUN
crl-16525	232	5	with	with	ADP
crl-16525	232	6	briefer	briefer	ADJ
crl-16525	232	7	chats	chat	NOUN
crl-16525	232	8	,	,	PUNCT
crl-16525	232	9	longer	long	ADJ
crl-16525	232	10	interactions	interaction	NOUN
crl-16525	232	11	included	include	VERB
crl-16525	232	12	more	more	ADJ
crl-16525	232	13	expressions	expression	NOUN
crl-16525	232	14	of	of	ADP
crl-16525	232	15	enthusiastic	enthusiastic	ADJ
crl-16525	232	16	gratitude	gratitude	NOUN
crl-16525	232	17	.	.	PUNCT
crl-16525	233	1	in	in	ADP
crl-16525	233	2	addition	addition	NOUN
crl-16525	233	3	to	to	ADP
crl-16525	233	4	these	these	DET
crl-16525	233	5	quantitative	quantitative	ADJ
crl-16525	233	6	findings	finding	NOUN
crl-16525	233	7	,	,	PUNCT
crl-16525	233	8	the	the	DET
crl-16525	233	9	study	study	NOUN
crl-16525	233	10	provided	provide	VERB
crl-16525	233	11	qualitative	qualitative	ADJ
crl-16525	233	12	evidence	evidence	NOUN
crl-16525	233	13	of	of	ADP
crl-16525	233	14	the	the	DET
crl-16525	233	15	strategies	strategy	NOUN
crl-16525	233	16	librarians	librarians	AUX
crl-16525	233	17	use	use	VERB
crl-16525	233	18	to	to	PART
crl-16525	233	19	assert	assert	VERB
crl-16525	233	20	a	a	DET
crl-16525	233	21	teacher	teacher	NOUN
crl-16525	233	22	identity	identity	NOUN
crl-16525	233	23	,	,	PUNCT
crl-16525	233	24	even	even	ADV
crl-16525	233	25	in	in	ADP
crl-16525	233	26	the	the	DET
crl-16525	233	27	most	most	ADV
crl-16525	233	28	basic	basic	ADJ
crl-16525	233	29	exchanges	exchange	NOUN
crl-16525	233	30	.	.	PUNCT
crl-16525	234	1	librarians	librarian	NOUN
crl-16525	234	2	create	create	VERB
crl-16525	234	3	a	a	DET
crl-16525	234	4	professional	professional	ADJ
crl-16525	234	5	identity	identity	NOUN
crl-16525	234	6	in	in	ADP
crl-16525	234	7	their	their	PRON
crl-16525	234	8	own	own	ADJ
crl-16525	234	9	eyes	eye	NOUN
crl-16525	234	10	as	as	ADV
crl-16525	234	11	well	well	ADV
crl-16525	234	12	as	as	ADP
crl-16525	234	13	in	in	ADP
crl-16525	234	14	students	student	NOUN
crl-16525	234	15	’	’	PART
crl-16525	234	16	understanding	understanding	NOUN
crl-16525	234	17	through	through	ADP
crl-16525	234	18	their	their	PRON
crl-16525	234	19	everyday	everyday	ADJ
crl-16525	234	20	responses	response	NOUN
crl-16525	234	21	to	to	PART
crl-16525	234	22	chat	chat	VERB
crl-16525	234	23	reference	reference	NOUN
crl-16525	234	24	questions	question	NOUN
crl-16525	234	25	.	.	PUNCT
crl-16525	235	1	the	the	DET
crl-16525	235	2	tension	tension	NOUN
crl-16525	235	3	between	between	ADP
crl-16525	235	4	the	the	DET
crl-16525	235	5	librarians	librarian	NOUN
crl-16525	235	6	’	'	PUNCT
crl-16525	235	7	service	service	NOUN
crl-16525	235	8	and	and	CCONJ
crl-16525	235	9	teacher	teacher	NOUN
crl-16525	235	10	identities	identity	NOUN
crl-16525	235	11	is	be	AUX
crl-16525	235	12	played	play	VERB
crl-16525	235	13	out	out	ADP
crl-16525	235	14	empirically	empirically	ADV
crl-16525	235	15	in	in	ADP
crl-16525	235	16	these	these	DET
crl-16525	235	17	data	datum	NOUN
crl-16525	235	18	.	.	PUNCT
crl-16525	236	1	the	the	DET
crl-16525	236	2	librarian	librarian	PROPN
crl-16525	236	3	’s	’s	PART
crl-16525	236	4	service	service	NOUN
crl-16525	236	5	identity	identity	NOUN
crl-16525	236	6	comes	come	VERB
crl-16525	236	7	into	into	ADP
crl-16525	236	8	play	play	NOUN
crl-16525	236	9	when	when	SCONJ
crl-16525	236	10	information	information	NOUN
crl-16525	236	11	is	be	AUX
crl-16525	236	12	offered	offer	VERB
crl-16525	236	13	without	without	ADP
crl-16525	236	14	engaging	engage	VERB
crl-16525	236	15	the	the	DET
crl-16525	236	16	student	student	NOUN
crl-16525	236	17	’s	’s	PART
crl-16525	236	18	topic	topic	NOUN
crl-16525	236	19	or	or	CCONJ
crl-16525	236	20	process	process	NOUN
crl-16525	236	21	.	.	PUNCT
crl-16525	237	1	direct	direct	ADJ
crl-16525	237	2	service	service	NOUN
crl-16525	237	3	maximizes	maximize	VERB
crl-16525	237	4	efficiency	efficiency	NOUN
crl-16525	237	5	and	and	CCONJ
crl-16525	237	6	frequently	frequently	ADV
crl-16525	237	7	prompts	prompt	VERB
crl-16525	237	8	enthusiastic	enthusiastic	ADJ
crl-16525	237	9	gratitude	gratitude	NOUN
crl-16525	237	10	,	,	PUNCT
crl-16525	237	11	but	but	CCONJ
crl-16525	237	12	it	it	PRON
crl-16525	237	13	also	also	ADV
crl-16525	237	14	might	might	AUX
crl-16525	237	15	give	give	VERB
crl-16525	237	16	students	student	NOUN
crl-16525	237	17	the	the	DET
crl-16525	237	18	impression	impression	NOUN
crl-16525	237	19	that	that	SCONJ
crl-16525	237	20	the	the	DET
crl-16525	237	21	librarian	librarian	ADJ
crl-16525	237	22	’s	’s	PART
crl-16525	237	23	role	role	NOUN
crl-16525	237	24	is	be	AUX
crl-16525	237	25	to	to	PART
crl-16525	237	26	provide	provide	VERB
crl-16525	237	27	relevant	relevant	ADJ
crl-16525	237	28	articles	article	NOUN
crl-16525	237	29	rather	rather	ADV
crl-16525	237	30	than	than	ADP
crl-16525	237	31	to	to	PART
crl-16525	237	32	teach	teach	VERB
crl-16525	237	33	research	research	NOUN
crl-16525	237	34	skills	skill	NOUN
crl-16525	237	35	.	.	PUNCT
crl-16525	238	1	because	because	SCONJ
crl-16525	238	2	students	student	NOUN
crl-16525	238	3	are	be	AUX
crl-16525	238	4	unfamiliar	unfamiliar	ADJ
crl-16525	238	5	with	with	ADP
crl-16525	238	6	what	what	PRON
crl-16525	238	7	librarians	librarian	NOUN
crl-16525	238	8	can	can	AUX
crl-16525	238	9	do	do	AUX
crl-16525	238	10	for	for	ADP
crl-16525	238	11	them,47	them,47	NOUN
crl-16525	238	12	it	it	PRON
crl-16525	238	13	is	be	AUX
crl-16525	238	14	up	up	ADP
crl-16525	238	15	to	to	ADP
crl-16525	238	16	the	the	DET
crl-16525	238	17	librarian	librarian	NOUN
crl-16525	238	18	to	to	PART
crl-16525	238	19	shape	shape	VERB
crl-16525	238	20	the	the	DET
crl-16525	238	21	roles	role	NOUN
crl-16525	238	22	appropriate	appropriate	ADJ
crl-16525	238	23	to	to	ADP
crl-16525	238	24	the	the	DET
crl-16525	238	25	talk	talk	NOUN
crl-16525	238	26	.	.	PUNCT
crl-16525	239	1	librarians	librarian	NOUN
crl-16525	239	2	assert	assert	VERB
crl-16525	239	3	their	their	PRON
crl-16525	239	4	teacher	teacher	NOUN
crl-16525	239	5	identity	identity	NOUN
crl-16525	239	6	when	when	SCONJ
crl-16525	239	7	they	they	PRON
crl-16525	239	8	reframe	reframe	VERB
crl-16525	239	9	such	such	ADJ
crl-16525	239	10	transactions	transaction	NOUN
crl-16525	239	11	as	as	ADP
crl-16525	239	12	conversations	conversation	NOUN
crl-16525	239	13	to	to	PART
crl-16525	239	14	promote	promote	VERB
crl-16525	239	15	student	student	NOUN
crl-16525	239	16	growth	growth	NOUN
crl-16525	239	17	and	and	CCONJ
crl-16525	239	18	discovery	discovery	NOUN
crl-16525	239	19	.	.	PUNCT
crl-16525	240	1	identity	identity	NOUN
crl-16525	240	2	moves	move	NOUN
crl-16525	240	3	can	can	AUX
crl-16525	240	4	be	be	AUX
crl-16525	240	5	verbal	verbal	ADJ
crl-16525	240	6	(	(	PUNCT
crl-16525	240	7	“	"	PUNCT
crl-16525	240	8	do	do	AUX
crl-16525	240	9	you	you	PRON
crl-16525	240	10	have	have	VERB
crl-16525	240	11	a	a	DET
crl-16525	240	12	reference	reference	NOUN
crl-16525	240	13	question	question	NOUN
crl-16525	240	14	?	?	PUNCT
crl-16525	240	15	”	"	PUNCT
crl-16525	240	16	)	)	PUNCT
crl-16525	240	17	but	but	CCONJ
crl-16525	240	18	are	be	AUX
crl-16525	240	19	more	more	ADV
crl-16525	240	20	often	often	ADV
crl-16525	240	21	a	a	DET
crl-16525	240	22	structural	structural	ADJ
crl-16525	240	23	feature	feature	NOUN
crl-16525	240	24	of	of	ADP
crl-16525	240	25	the	the	DET
crl-16525	240	26	conversation	conversation	NOUN
crl-16525	240	27	.	.	PUNCT
crl-16525	241	1	one	one	NUM
crl-16525	241	2	contribution	contribution	NOUN
crl-16525	241	3	of	of	ADP
crl-16525	241	4	ca	ca	PROPN
crl-16525	241	5	theory	theory	NOUN
crl-16525	241	6	to	to	ADP
crl-16525	241	7	professional	professional	ADJ
crl-16525	241	8	practice	practice	NOUN
crl-16525	241	9	is	be	AUX
crl-16525	241	10	the	the	DET
crl-16525	241	11	understanding	understanding	NOUN
crl-16525	241	12	that	that	SCONJ
crl-16525	241	13	omitting	omit	VERB
crl-16525	241	14	relational	relational	ADJ
crl-16525	241	15	cues	cue	NOUN
crl-16525	241	16	is	be	AUX
crl-16525	241	17	not	not	PART
crl-16525	241	18	necessarily	necessarily	ADV
crl-16525	241	19	rudeness	rudeness	ADJ
crl-16525	241	20	on	on	ADP
crl-16525	241	21	the	the	DET
crl-16525	241	22	student	student	NOUN
crl-16525	241	23	’s	’s	PART
crl-16525	241	24	part	part	NOUN
crl-16525	241	25	.	.	PUNCT
crl-16525	242	1	it	it	PRON
crl-16525	242	2	is	be	AUX
crl-16525	242	3	a	a	DET
crl-16525	242	4	familiar	familiar	ADJ
crl-16525	242	5	technique	technique	NOUN
crl-16525	242	6	used	use	VERB
crl-16525	242	7	for	for	ADP
crl-16525	242	8	a	a	DET
crl-16525	242	9	request	request	NOUN
crl-16525	242	10	when	when	SCONJ
crl-16525	242	11	there	there	PRON
crl-16525	242	12	is	be	VERB
crl-16525	242	13	no	no	DET
crl-16525	242	14	prior	prior	ADJ
crl-16525	242	15	relationship	relationship	NOUN
crl-16525	242	16	(	(	PUNCT
crl-16525	242	17	asking	ask	VERB
crl-16525	242	18	a	a	DET
crl-16525	242	19	stranger	stranger	NOUN
crl-16525	242	20	the	the	DET
crl-16525	242	21	time	time	NOUN
crl-16525	242	22	)	)	PUNCT
crl-16525	242	23	or	or	CCONJ
crl-16525	242	24	when	when	SCONJ
crl-16525	242	25	the	the	DET
crl-16525	242	26	appropriate	appropriate	ADJ
crl-16525	242	27	role	role	NOUN
crl-16525	242	28	is	be	AUX
crl-16525	242	29	unclear	unclear	ADJ
crl-16525	242	30	:	:	PUNCT
crl-16525	242	31	customer	customer	NOUN
crl-16525	242	32	or	or	CCONJ
crl-16525	242	33	learner	learner	NOUN
crl-16525	242	34	.	.	PUNCT
crl-16525	243	1	therefore	therefore	ADV
crl-16525	243	2	,	,	PUNCT
crl-16525	243	3	practitioners	practitioner	NOUN
crl-16525	243	4	should	should	AUX
crl-16525	243	5	reflect	reflect	VERB
crl-16525	243	6	on	on	ADP
crl-16525	243	7	how	how	SCONJ
crl-16525	243	8	their	their	PRON
crl-16525	243	9	first	first	ADJ
crl-16525	243	10	responses	response	NOUN
crl-16525	243	11	define	define	VERB
crl-16525	243	12	the	the	DET
crl-16525	243	13	service	service	NOUN
crl-16525	243	14	for	for	ADP
crl-16525	243	15	students	student	NOUN
crl-16525	243	16	who	who	PRON
crl-16525	243	17	enter	enter	VERB
crl-16525	243	18	the	the	DET
crl-16525	243	19	chat	chat	NOUN
crl-16525	243	20	uncertain	uncertain	ADJ
crl-16525	243	21	about	about	ADP
crl-16525	243	22	expected	expect	VERB
crl-16525	243	23	roles	role	NOUN
crl-16525	243	24	.	.	PUNCT
crl-16525	244	1	to	to	PART
crl-16525	244	2	foster	foster	VERB
crl-16525	244	3	engaged	engage	VERB
crl-16525	244	4	learning	learning	NOUN
crl-16525	244	5	,	,	PUNCT
crl-16525	244	6	librarians	librarian	NOUN
crl-16525	244	7	need	need	VERB
crl-16525	244	8	to	to	PART
crl-16525	244	9	be	be	AUX
crl-16525	244	10	aware	aware	ADJ
crl-16525	244	11	of	of	ADP
crl-16525	244	12	and	and	CCONJ
crl-16525	244	13	overcome	overcome	VERB
crl-16525	244	14	the	the	DET
crl-16525	244	15	prevailing	prevail	VERB
crl-16525	244	16	tendency	tendency	NOUN
crl-16525	244	17	to	to	PART
crl-16525	244	18	provide	provide	VERB
crl-16525	244	19	a	a	DET
crl-16525	244	20	“	"	PUNCT
crl-16525	244	21	preferred	preferred	ADJ
crl-16525	244	22	”	"	PUNCT
crl-16525	244	23	response	response	NOUN
crl-16525	244	24	in	in	ADP
crl-16525	244	25	terms	term	NOUN
crl-16525	244	26	of	of	ADP
crl-16525	244	27	ca	ca	PROPN
crl-16525	244	28	theory	theory	NOUN
crl-16525	244	29	.	.	PUNCT
crl-16525	245	1	as	as	SCONJ
crl-16525	245	2	figure	figure	NOUN
crl-16525	245	3	3	3	NUM
crl-16525	245	4	shows	show	NOUN
crl-16525	245	5	,	,	PUNCT
crl-16525	245	6	“	"	PUNCT
crl-16525	245	7	dispreferred	dispreferred	ADJ
crl-16525	245	8	”	"	PUNCT
crl-16525	245	9	responses	response	NOUN
crl-16525	245	10	reframing	reframe	VERB
crl-16525	245	11	transactional	transactional	ADJ
crl-16525	245	12	questions	question	NOUN
crl-16525	245	13	into	into	ADP
crl-16525	245	14	learning	learn	VERB
crl-16525	245	15	opportunities	opportunity	NOUN
crl-16525	245	16	tend	tend	VERB
crl-16525	245	17	to	to	PART
crl-16525	245	18	generate	generate	VERB
crl-16525	245	19	longer	long	ADJ
crl-16525	245	20	interactions	interaction	NOUN
crl-16525	245	21	with	with	ADP
crl-16525	245	22	more	more	ADJ
crl-16525	245	23	evidence	evidence	NOUN
crl-16525	245	24	of	of	ADP
crl-16525	245	25	enthusiastic	enthusiastic	ADJ
crl-16525	245	26	gratitude	gratitude	NOUN
crl-16525	245	27	from	from	ADP
crl-16525	245	28	students	student	NOUN
crl-16525	245	29	.	.	PUNCT
crl-16525	246	1	this	this	DET
crl-16525	246	2	study	study	NOUN
crl-16525	246	3	’s	’s	PART
crl-16525	246	4	findings	finding	NOUN
crl-16525	246	5	make	make	VERB
crl-16525	246	6	several	several	ADJ
crl-16525	246	7	important	important	ADJ
crl-16525	246	8	,	,	PUNCT
crl-16525	246	9	if	if	SCONJ
crl-16525	246	10	incremental	incremental	ADJ
crl-16525	246	11	,	,	PUNCT
crl-16525	246	12	contributions	contribution	NOUN
crl-16525	246	13	to	to	ADP
crl-16525	246	14	the	the	DET
crl-16525	246	15	scholarly	scholarly	ADJ
crl-16525	246	16	and	and	CCONJ
crl-16525	246	17	professional	professional	ADJ
crl-16525	246	18	literature	literature	NOUN
crl-16525	246	19	.	.	PUNCT
crl-16525	247	1	for	for	ADP
crl-16525	247	2	the	the	DET
crl-16525	247	3	scholarly	scholarly	ADJ
crl-16525	247	4	community	community	NOUN
crl-16525	247	5	of	of	ADP
crl-16525	247	6	lis	lis	ADJ
crl-16525	247	7	researchers	researcher	NOUN
crl-16525	247	8	,	,	PUNCT
crl-16525	247	9	the	the	DET
crl-16525	247	10	main	main	ADJ
crl-16525	247	11	contribution	contribution	NOUN
crl-16525	247	12	is	be	AUX
crl-16525	247	13	demonstrating	demonstrate	VERB
crl-16525	247	14	the	the	DET
crl-16525	247	15	value	value	NOUN
crl-16525	247	16	of	of	ADP
crl-16525	247	17	investigating	investigate	VERB
crl-16525	247	18	professional	professional	ADJ
crl-16525	247	19	iden466	iden466	PROPN
crl-16525	247	20	college	college	PROPN
crl-16525	247	21	&	&	CCONJ
crl-16525	247	22	research	research	PROPN
crl-16525	247	23	libraries	library	NOUN
crl-16525	247	24	july	july	PROPN
crl-16525	247	25	2016	2016	NUM
crl-16525	247	26	tity	tity	NOUN
crl-16525	247	27	unfolding	unfold	VERB
crl-16525	247	28	in	in	ADP
crl-16525	247	29	real	real	ADJ
crl-16525	247	30	time	time	NOUN
crl-16525	247	31	,	,	PUNCT
crl-16525	247	32	and	and	CCONJ
crl-16525	247	33	not	not	PART
crl-16525	247	34	only	only	ADV
crl-16525	247	35	in	in	ADP
crl-16525	247	36	the	the	DET
crl-16525	247	37	abstract	abstract	NOUN
crl-16525	247	38	.	.	PUNCT
crl-16525	248	1	for	for	ADP
crl-16525	248	2	researchers	researcher	NOUN
crl-16525	248	3	interested	interested	ADJ
crl-16525	248	4	in	in	ADP
crl-16525	248	5	applying	apply	VERB
crl-16525	248	6	ca	ca	NOUN
crl-16525	248	7	to	to	ADP
crl-16525	248	8	other	other	ADJ
crl-16525	248	9	areas	area	NOUN
crl-16525	248	10	of	of	ADP
crl-16525	248	11	investigation	investigation	NOUN
crl-16525	248	12	,	,	PUNCT
crl-16525	248	13	the	the	DET
crl-16525	248	14	study	study	NOUN
crl-16525	248	15	delineates	delineate	VERB
crl-16525	248	16	how	how	SCONJ
crl-16525	248	17	conversational	conversational	ADJ
crl-16525	248	18	moves	move	NOUN
crl-16525	248	19	reveal	reveal	VERB
crl-16525	248	20	meaning	meaning	NOUN
crl-16525	248	21	by	by	ADP
crl-16525	248	22	examining	examine	VERB
crl-16525	248	23	how	how	SCONJ
crl-16525	248	24	the	the	DET
crl-16525	248	25	response	response	NOUN
crl-16525	248	26	ratifies	ratify	VERB
crl-16525	248	27	or	or	CCONJ
crl-16525	248	28	rejects	reject	VERB
crl-16525	248	29	the	the	DET
crl-16525	248	30	previous	previous	ADJ
crl-16525	248	31	move	move	NOUN
crl-16525	248	32	.	.	PUNCT
crl-16525	249	1	for	for	ADP
crl-16525	249	2	practicing	practice	VERB
crl-16525	249	3	academic	academic	ADJ
crl-16525	249	4	librarians	librarian	NOUN
crl-16525	249	5	,	,	PUNCT
crl-16525	249	6	the	the	DET
crl-16525	249	7	main	main	ADJ
crl-16525	249	8	contribution	contribution	NOUN
crl-16525	249	9	is	be	AUX
crl-16525	249	10	in	in	ADP
crl-16525	249	11	highlighting	highlight	VERB
crl-16525	249	12	the	the	DET
crl-16525	249	13	conversational	conversational	ADJ
crl-16525	249	14	strategies	strategy	NOUN
crl-16525	249	15	that	that	PRON
crl-16525	249	16	can	can	AUX
crl-16525	249	17	make	make	VERB
crl-16525	249	18	the	the	DET
crl-16525	249	19	rapid	rapid	ADJ
crl-16525	249	20	-	-	PUNCT
crl-16525	249	21	fire	fire	NOUN
crl-16525	249	22	work	work	NOUN
crl-16525	249	23	of	of	ADP
crl-16525	249	24	live	live	ADJ
crl-16525	249	25	chat	chat	VERB
crl-16525	249	26	richer	rich	ADJ
crl-16525	249	27	and	and	CCONJ
crl-16525	249	28	more	more	ADV
crl-16525	249	29	engaging	engaging	ADJ
crl-16525	249	30	for	for	ADP
crl-16525	249	31	both	both	CCONJ
crl-16525	249	32	the	the	DET
crl-16525	249	33	librarian	librarian	NOUN
crl-16525	249	34	and	and	CCONJ
crl-16525	249	35	the	the	DET
crl-16525	249	36	student	student	NOUN
crl-16525	249	37	.	.	PUNCT
crl-16525	250	1	for	for	ADP
crl-16525	250	2	library	library	PROPN
crl-16525	250	3	administrators	administrator	NOUN
crl-16525	250	4	,	,	PUNCT
crl-16525	250	5	the	the	DET
crl-16525	250	6	significance	significance	NOUN
crl-16525	250	7	is	be	AUX
crl-16525	250	8	to	to	PART
crl-16525	250	9	understand	understand	VERB
crl-16525	250	10	the	the	DET
crl-16525	250	11	impact	impact	NOUN
crl-16525	250	12	of	of	ADP
crl-16525	250	13	staffing	staffing	NOUN
crl-16525	250	14	decisions	decision	NOUN
crl-16525	250	15	and	and	CCONJ
crl-16525	250	16	specifically	specifically	ADV
crl-16525	250	17	how	how	SCONJ
crl-16525	250	18	much	much	ADJ
crl-16525	250	19	focus	focus	NOUN
crl-16525	250	20	and	and	CCONJ
crl-16525	250	21	attention	attention	NOUN
crl-16525	250	22	is	be	AUX
crl-16525	250	23	needed	need	VERB
crl-16525	250	24	to	to	PART
crl-16525	250	25	make	make	VERB
crl-16525	250	26	vr	vr	NOUN
crl-16525	250	27	a	a	DET
crl-16525	250	28	classroom	classroom	NOUN
crl-16525	250	29	as	as	ADV
crl-16525	250	30	well	well	ADV
crl-16525	250	31	as	as	ADP
crl-16525	250	32	a	a	DET
crl-16525	250	33	service	service	NOUN
crl-16525	250	34	counter	counter	ADV
crl-16525	250	35	.	.	PUNCT
crl-16525	251	1	having	have	VERB
crl-16525	251	2	librarians	librarian	NOUN
crl-16525	251	3	monitor	monitor	VERB
crl-16525	251	4	chat	chat	NOUN
crl-16525	251	5	reference	reference	NOUN
crl-16525	251	6	at	at	ADP
crl-16525	251	7	a	a	DET
crl-16525	251	8	busy	busy	ADJ
crl-16525	251	9	service	service	NOUN
crl-16525	251	10	desk	desk	NOUN
crl-16525	251	11	is	be	AUX
crl-16525	251	12	cost	cost	NOUN
crl-16525	251	13	-	-	PUNCT
crl-16525	251	14	effective	effective	ADJ
crl-16525	251	15	but	but	CCONJ
crl-16525	251	16	can	can	AUX
crl-16525	251	17	impede	impede	VERB
crl-16525	251	18	a	a	DET
crl-16525	251	19	real	real	ADJ
crl-16525	251	20	and	and	CCONJ
crl-16525	251	21	significant	significant	ADJ
crl-16525	251	22	educational	educational	ADJ
crl-16525	251	23	role	role	NOUN
crl-16525	251	24	.	.	PUNCT
crl-16525	252	1	as	as	ADP
crl-16525	252	2	the	the	DET
crl-16525	252	3	acrl	acrl	ADJ
crl-16525	252	4	standards	standard	NOUN
crl-16525	252	5	for	for	ADP
crl-16525	252	6	libraries	library	NOUN
crl-16525	252	7	in	in	ADP
crl-16525	252	8	higher	high	ADJ
crl-16525	252	9	education	education	NOUN
crl-16525	252	10	stipulate	stipulate	NOUN
crl-16525	252	11	,	,	PUNCT
crl-16525	252	12	extending	extend	VERB
crl-16525	252	13	education	education	NOUN
crl-16525	252	14	into	into	ADP
crl-16525	252	15	a	a	DET
crl-16525	252	16	variety	variety	NOUN
crl-16525	252	17	of	of	ADP
crl-16525	252	18	contexts	contexts	PROPN
crl-16525	252	19	is	be	AUX
crl-16525	252	20	especially	especially	ADV
crl-16525	252	21	important	important	ADJ
crl-16525	252	22	for	for	ADP
crl-16525	252	23	institutions	institution	NOUN
crl-16525	252	24	with	with	ADP
crl-16525	252	25	large	large	ADJ
crl-16525	252	26	numbers	number	NOUN
crl-16525	252	27	of	of	ADP
crl-16525	252	28	commuters	commuter	NOUN
crl-16525	252	29	and	and	CCONJ
crl-16525	252	30	distance	distance	NOUN
crl-16525	252	31	learners	learner	NOUN
crl-16525	252	32	.	.	PUNCT
crl-16525	253	1	acknowledgments	acknowledgment	VERB
crl-16525	253	2	an	an	DET
crl-16525	253	3	early	early	ADJ
crl-16525	253	4	stage	stage	NOUN
crl-16525	253	5	of	of	ADP
crl-16525	253	6	analysis	analysis	NOUN
crl-16525	253	7	was	be	AUX
crl-16525	253	8	presented	present	VERB
crl-16525	253	9	as	as	ADP
crl-16525	253	10	a	a	DET
crl-16525	253	11	poster	poster	NOUN
crl-16525	253	12	at	at	ADP
crl-16525	253	13	the	the	DET
crl-16525	253	14	library	library	NOUN
crl-16525	253	15	assessment	assessment	NOUN
crl-16525	253	16	conference	conference	NOUN
crl-16525	253	17	2014	2014	NUM
crl-16525	253	18	,	,	PUNCT
crl-16525	253	19	seattle	seattle	PROPN
crl-16525	253	20	,	,	PUNCT
crl-16525	253	21	washington	washington	PROPN
crl-16525	253	22	.	.	PUNCT
crl-16525	254	1	i	i	PRON
crl-16525	254	2	am	be	AUX
crl-16525	254	3	grateful	grateful	ADJ
crl-16525	254	4	to	to	PART
crl-16525	254	5	deb	deb	VERB
crl-16525	254	6	blecic	blecic	NOUN
crl-16525	254	7	,	,	PUNCT
crl-16525	254	8	tina	tina	PROPN
crl-16525	254	9	griffin	griffin	PROPN
crl-16525	254	10	,	,	PUNCT
crl-16525	254	11	kara	kara	PROPN
crl-16525	254	12	malenfant	malenfant	PROPN
crl-16525	254	13	,	,	PUNCT
crl-16525	254	14	pam	pam	PROPN
crl-16525	254	15	sessoms	sessoms	PROPN
crl-16525	254	16	,	,	PUNCT
crl-16525	254	17	mihail	mihail	NOUN
crl-16525	254	18	tsvetkov	tsvetkov	PROPN
crl-16525	254	19	,	,	PUNCT
crl-16525	254	20	steve	steve	PROPN
crl-16525	254	21	wiberley	wiberley	PROPN
crl-16525	254	22	,	,	PUNCT
crl-16525	254	23	anna	anna	PROPN
crl-16525	254	24	wolf	wolf	PROPN
crl-16525	254	25	,	,	PUNCT
crl-16525	254	26	simon	simon	PROPN
crl-16525	254	27	zuberek	zuberek	PROPN
crl-16525	254	28	,	,	PUNCT
crl-16525	254	29	and	and	CCONJ
crl-16525	254	30	colleagues	colleague	NOUN
crl-16525	254	31	at	at	ADP
crl-16525	254	32	both	both	DET
crl-16525	254	33	institutions	institution	NOUN
crl-16525	254	34	whose	whose	DET
crl-16525	254	35	work	work	NOUN
crl-16525	254	36	in	in	ADP
crl-16525	254	37	these	these	DET
crl-16525	254	38	transcripts	transcript	NOUN
crl-16525	254	39	makes	make	VERB
crl-16525	254	40	me	i	PRON
crl-16525	254	41	proud	proud	ADJ
crl-16525	254	42	to	to	PART
crl-16525	254	43	share	share	VERB
crl-16525	254	44	their	their	PRON
crl-16525	254	45	profession	profession	NOUN
crl-16525	254	46	.	.	PUNCT
crl-16525	255	1	notes	note	NOUN
crl-16525	255	2	1	1	NUM
crl-16525	255	3	.	.	PUNCT
crl-16525	256	1	“	"	PUNCT
crl-16525	256	2	standards	standard	NOUN
crl-16525	256	3	for	for	ADP
crl-16525	256	4	libraries	library	NOUN
crl-16525	256	5	in	in	ADP
crl-16525	256	6	higher	high	ADJ
crl-16525	256	7	education	education	NOUN
crl-16525	256	8	|	|	NOUN
crl-16525	256	9	association	association	NOUN
crl-16525	256	10	of	of	ADP
crl-16525	256	11	college	college	PROPN
crl-16525	256	12	&	&	CCONJ
crl-16525	256	13	research	research	PROPN
crl-16525	256	14	libraries	library	NOUN
crl-16525	256	15	(	(	PUNCT
crl-16525	256	16	acrl	acrl	ADV
crl-16525	256	17	)	)	PUNCT
crl-16525	256	18	,	,	PUNCT
crl-16525	256	19	”	"	PUNCT
crl-16525	256	20	available	available	ADJ
crl-16525	256	21	online	online	ADV
crl-16525	256	22	at	at	ADP
crl-16525	256	23	www.ala.org/acrl/standards/standardslibraries	www.ala.org/acrl/standards/standardslibrarie	NOUN
crl-16525	256	24	[	[	X
crl-16525	256	25	accessed	access	VERB
crl-16525	256	26	6	6	NUM
crl-16525	256	27	december	december	NOUN
crl-16525	256	28	2014	2014	NUM
crl-16525	256	29	]	]	PUNCT
crl-16525	256	30	.	.	PUNCT
crl-16525	257	1	2	2	X
crl-16525	257	2	.	.	X
crl-16525	257	3	paula	paula	PROPN
crl-16525	257	4	r.	r.	PROPN
crl-16525	257	5	dempsey	dempsey	PROPN
crl-16525	257	6	,	,	PUNCT
crl-16525	257	7	“	"	PUNCT
crl-16525	257	8	interactive	interactive	ADJ
crl-16525	257	9	service	service	NOUN
crl-16525	257	10	and	and	CCONJ
crl-16525	257	11	professional	professional	ADJ
crl-16525	257	12	culture	culture	NOUN
crl-16525	257	13	:	:	PUNCT
crl-16525	257	14	academic	academic	ADJ
crl-16525	257	15	reference	reference	NOUN
crl-16525	257	16	librarians	librarian	VERB
crl-16525	257	17	in	in	ADP
crl-16525	257	18	an	an	DET
crl-16525	257	19	emerging	emerge	VERB
crl-16525	257	20	context	context	NOUN
crl-16525	257	21	,	,	PUNCT
crl-16525	257	22	”	"	PUNCT
crl-16525	257	23	in	in	ADP
crl-16525	257	24	advances	advance	NOUN
crl-16525	257	25	in	in	ADP
crl-16525	257	26	library	library	PROPN
crl-16525	257	27	administration	administration	PROPN
crl-16525	257	28	and	and	CCONJ
crl-16525	257	29	organization	organization	NOUN
crl-16525	257	30	,	,	PUNCT
crl-16525	257	31	vol	vol	NOUN
crl-16525	257	32	.	.	PROPN
crl-16525	257	33	24	24	NUM
crl-16525	257	34	,	,	PUNCT
crl-16525	257	35	2008	2008	NUM
crl-16525	257	36	,	,	PUNCT
crl-16525	257	37	91–116	91–116	PROPN
crl-16525	257	38	,	,	PUNCT
crl-16525	257	39	available	available	ADJ
crl-16525	257	40	online	online	ADV
crl-16525	257	41	at	at	ADP
crl-16525	257	42	www.emeraldinsight.com/books.htm?chapterid=1760077	www.emeraldinsight.com/books.htm?chapterid=1760077	NOUN
crl-16525	257	43	[	[	PUNCT
crl-16525	257	44	accessed	access	VERB
crl-16525	257	45	18	18	NUM
crl-16525	257	46	may	may	AUX
crl-16525	257	47	2016	2016	NUM
crl-16525	257	48	]	]	PUNCT
crl-16525	257	49	.	.	PUNCT
crl-16525	258	1	3	3	X
crl-16525	258	2	.	.	X
crl-16525	258	3	pauline	pauline	PROPN
crl-16525	258	4	wilson	wilson	PROPN
crl-16525	258	5	,	,	PUNCT
crl-16525	258	6	“	"	PUNCT
crl-16525	258	7	librarians	librarian	VERB
crl-16525	258	8	as	as	ADP
crl-16525	258	9	teachers	teacher	NOUN
crl-16525	258	10	:	:	PUNCT
crl-16525	258	11	the	the	DET
crl-16525	258	12	study	study	NOUN
crl-16525	258	13	of	of	ADP
crl-16525	258	14	an	an	DET
crl-16525	258	15	organization	organization	NOUN
crl-16525	258	16	fiction	fiction	NOUN
crl-16525	258	17	,	,	PUNCT
crl-16525	258	18	”	"	PUNCT
crl-16525	258	19	library	library	NOUN
crl-16525	258	20	quarterly	quarterly	PROPN
crl-16525	258	21	49	49	NUM
crl-16525	258	22	,	,	PUNCT
crl-16525	258	23	no	no	NOUN
crl-16525	258	24	.	.	NOUN
crl-16525	258	25	2	2	NUM
crl-16525	258	26	(	(	PUNCT
crl-16525	258	27	apr	apr	NOUN
crl-16525	258	28	.	.	PROPN
crl-16525	258	29	1979	1979	NUM
crl-16525	258	30	):	):	PUNCT
crl-16525	258	31	146–62	146–62	NOUN
crl-16525	258	32	.	.	PUNCT
crl-16525	259	1	4	4	X
crl-16525	259	2	.	.	X
crl-16525	259	3	constance	constance	PROPN
crl-16525	259	4	miller	miller	PROPN
crl-16525	259	5	and	and	CCONJ
crl-16525	259	6	james	james	PROPN
crl-16525	259	7	rettig	rettig	PROPN
crl-16525	259	8	,	,	PUNCT
crl-16525	259	9	“	"	PUNCT
crl-16525	259	10	reference	reference	NOUN
crl-16525	259	11	obsolescence	obsolescence	NOUN
crl-16525	259	12	,	,	PUNCT
crl-16525	259	13	”	"	PUNCT
crl-16525	259	14	rq	rq	X
crl-16525	259	15	25	25	NUM
crl-16525	259	16	,	,	PUNCT
crl-16525	259	17	no	no	INTJ
crl-16525	259	18	.	.	NOUN
crl-16525	259	19	1	1	NUM
crl-16525	259	20	(	(	PUNCT
crl-16525	259	21	1985	1985	NUM
crl-16525	259	22	):	):	PUNCT
crl-16525	259	23	52–58	52–58	NUM
crl-16525	259	24	.	.	NUM
crl-16525	260	1	5	5	X
crl-16525	260	2	.	.	PROPN
crl-16525	260	3	james	james	PROPN
crl-16525	260	4	k.	k.	PROPN
crl-16525	260	5	elmborg	elmborg	PROPN
crl-16525	260	6	,	,	PUNCT
crl-16525	260	7	“	"	PUNCT
crl-16525	260	8	teaching	teach	VERB
crl-16525	260	9	at	at	ADP
crl-16525	260	10	the	the	DET
crl-16525	260	11	desk	desk	NOUN
crl-16525	260	12	:	:	PUNCT
crl-16525	260	13	toward	toward	ADP
crl-16525	260	14	a	a	DET
crl-16525	260	15	reference	reference	NOUN
crl-16525	260	16	pedagogy	pedagogy	NOUN
crl-16525	260	17	,	,	PUNCT
crl-16525	260	18	”	"	PUNCT
crl-16525	260	19	portal	portal	ADJ
crl-16525	260	20	:	:	PUNCT
crl-16525	260	21	libraries	library	NOUN
crl-16525	260	22	and	and	CCONJ
crl-16525	260	23	the	the	DET
crl-16525	260	24	academy	academy	NOUN
crl-16525	260	25	2	2	NUM
crl-16525	260	26	,	,	PUNCT
crl-16525	260	27	no	no	NOUN
crl-16525	260	28	.	.	NOUN
crl-16525	260	29	3	3	NUM
crl-16525	260	30	(	(	PUNCT
crl-16525	260	31	2002	2002	NUM
crl-16525	260	32	):	):	PUNCT
crl-16525	260	33	455–64	455–64	NUM
crl-16525	260	34	,	,	PUNCT
crl-16525	260	35	doi:10.1353	doi:10.1353	PROPN
crl-16525	260	36	/	/	SYM
crl-16525	260	37	pla.2002.0050	pla.2002.0050	VERB
crl-16525	260	38	.	.	PUNCT
crl-16525	261	1	6	6	NUM
crl-16525	261	2	.	.	X
crl-16525	261	3	scott	scott	PROPN
crl-16525	261	4	walter	walter	PROPN
crl-16525	261	5	,	,	PUNCT
crl-16525	261	6	“	"	PUNCT
crl-16525	261	7	librarians	librarian	VERB
crl-16525	261	8	as	as	ADP
crl-16525	261	9	teachers	teacher	NOUN
crl-16525	261	10	:	:	PUNCT
crl-16525	261	11	a	a	DET
crl-16525	261	12	qualitative	qualitative	ADJ
crl-16525	261	13	inquiry	inquiry	NOUN
crl-16525	261	14	into	into	ADP
crl-16525	261	15	professional	professional	ADJ
crl-16525	261	16	identity	identity	NOUN
crl-16525	261	17	,	,	PUNCT
crl-16525	261	18	”	"	PUNCT
crl-16525	261	19	college	college	PROPN
crl-16525	261	20	&	&	CCONJ
crl-16525	261	21	research	research	PROPN
crl-16525	261	22	libraries	library	NOUN
crl-16525	261	23	69	69	NUM
crl-16525	261	24	,	,	PUNCT
crl-16525	261	25	no	no	NOUN
crl-16525	261	26	.	.	NOUN
crl-16525	261	27	1	1	NUM
crl-16525	261	28	(	(	PUNCT
crl-16525	261	29	jan	jan	PROPN
crl-16525	261	30	.	.	PROPN
crl-16525	261	31	2008	2008	NUM
crl-16525	261	32	):	):	PUNCT
crl-16525	261	33	51–71	51–71	NUM
crl-16525	261	34	.	.	PUNCT
crl-16525	262	1	7	7	X
crl-16525	262	2	.	.	X
crl-16525	262	3	miriam	miriam	PROPN
crl-16525	262	4	l.	l.	PROPN
crl-16525	262	5	matteson	matteson	PROPN
crl-16525	262	6	,	,	PUNCT
crl-16525	262	7	jennifer	jennifer	PROPN
crl-16525	262	8	salamon	salamon	PROPN
crl-16525	262	9	,	,	PUNCT
crl-16525	262	10	and	and	CCONJ
crl-16525	262	11	lindy	lindy	NOUN
crl-16525	262	12	brewster	brewster	NOUN
crl-16525	262	13	,	,	PUNCT
crl-16525	262	14	“	"	PUNCT
crl-16525	262	15	a	a	DET
crl-16525	262	16	systematic	systematic	ADJ
crl-16525	262	17	review	review	NOUN
crl-16525	262	18	of	of	ADP
crl-16525	262	19	research	research	NOUN
crl-16525	262	20	on	on	ADP
crl-16525	262	21	live	live	ADJ
crl-16525	262	22	chat	chat	NOUN
crl-16525	262	23	service	service	NOUN
crl-16525	262	24	,	,	PUNCT
crl-16525	262	25	”	"	PUNCT
crl-16525	262	26	reference	reference	NOUN
crl-16525	262	27	&	&	CCONJ
crl-16525	262	28	user	user	NOUN
crl-16525	262	29	services	service	NOUN
crl-16525	262	30	quarterly	quarterly	PROPN
crl-16525	262	31	51	51	NUM
crl-16525	262	32	,	,	PUNCT
crl-16525	262	33	no	no	NOUN
crl-16525	262	34	.	.	NOUN
crl-16525	262	35	2	2	NUM
crl-16525	262	36	(	(	PUNCT
crl-16525	262	37	dec	dec	PROPN
crl-16525	262	38	.	.	PROPN
crl-16525	262	39	1	1	NUM
crl-16525	262	40	,	,	PUNCT
crl-16525	262	41	2011	2011	NUM
crl-16525	262	42	):	):	PUNCT
crl-16525	262	43	181	181	NUM
crl-16525	262	44	,	,	PUNCT
crl-16525	262	45	doi:10.5860	doi:10.5860	PROPN
crl-16525	262	46	/	/	SYM
crl-16525	262	47	rusq.51n2.172	rusq.51n2.172	PROPN
crl-16525	262	48	.	.	PUNCT
crl-16525	263	1	8	8	X
crl-16525	263	2	.	.	PUNCT
crl-16525	264	1	christina	christina	PROPN
crl-16525	264	2	m.	m.	PROPN
crl-16525	264	3	desai	desai	PROPN
crl-16525	264	4	and	and	CCONJ
crl-16525	264	5	stephanie	stephanie	PROPN
crl-16525	264	6	j.	j.	PROPN
crl-16525	264	7	graves	graves	PROPN
crl-16525	264	8	,	,	PUNCT
crl-16525	264	9	“	"	PUNCT
crl-16525	264	10	instruction	instruction	NOUN
crl-16525	264	11	via	via	ADP
crl-16525	264	12	instant	instant	ADJ
crl-16525	264	13	messaging	messaging	NOUN
crl-16525	264	14	reference	reference	NOUN
crl-16525	264	15	:	:	PUNCT
crl-16525	264	16	what	what	PRON
crl-16525	264	17	’s	’s	AUX
crl-16525	264	18	happening	happen	VERB
crl-16525	264	19	?	?	PUNCT
crl-16525	264	20	”	"	PUNCT
crl-16525	264	21	electronic	electronic	ADJ
crl-16525	264	22	library	library	NOUN
crl-16525	264	23	24	24	NUM
crl-16525	264	24	,	,	PUNCT
crl-16525	264	25	no	no	NOUN
crl-16525	264	26	.	.	NOUN
crl-16525	264	27	2	2	NUM
crl-16525	264	28	(	(	PUNCT
crl-16525	264	29	mar	mar	PROPN
crl-16525	264	30	.	.	PROPN
crl-16525	264	31	1	1	NUM
crl-16525	264	32	,	,	PUNCT
crl-16525	264	33	2006	2006	NUM
crl-16525	264	34	):	):	PUNCT
crl-16525	264	35	185	185	NUM
crl-16525	264	36	,	,	PUNCT
crl-16525	264	37	doi:10.1108/02640470610660369	doi:10.1108/02640470610660369	PROPN
crl-16525	264	38	.	.	PUNCT
crl-16525	265	1	9	9	X
crl-16525	265	2	.	.	X
crl-16525	265	3	ibid	ibid	PROPN
crl-16525	265	4	.	.	PUNCT
crl-16525	265	5	,	,	PUNCT
crl-16525	265	6	187	187	NUM
crl-16525	265	7	.	.	NUM
crl-16525	265	8	10	10	NUM
crl-16525	265	9	.	.	PUNCT
crl-16525	266	1	susan	susan	PROPN
crl-16525	266	2	avery	avery	PROPN
crl-16525	266	3	and	and	CCONJ
crl-16525	266	4	david	david	PROPN
crl-16525	266	5	ward	ward	PROPN
crl-16525	266	6	,	,	PUNCT
crl-16525	266	7	“	"	PUNCT
crl-16525	266	8	reference	reference	NOUN
crl-16525	266	9	is	be	AUX
crl-16525	266	10	my	my	PRON
crl-16525	266	11	classroom	classroom	NOUN
crl-16525	266	12	:	:	PUNCT
crl-16525	266	13	setting	set	VERB
crl-16525	266	14	instructional	instructional	ADJ
crl-16525	266	15	goals	goal	NOUN
crl-16525	266	16	for	for	ADP
crl-16525	266	17	academic	academic	ADJ
crl-16525	266	18	library	library	NOUN
crl-16525	266	19	reference	reference	NOUN
crl-16525	266	20	services	service	NOUN
crl-16525	266	21	,	,	PUNCT
crl-16525	266	22	”	"	PUNCT
crl-16525	266	23	internet	internet	NOUN
crl-16525	266	24	reference	reference	NOUN
crl-16525	266	25	services	service	NOUN
crl-16525	266	26	quarterly	quarterly	ADJ
crl-16525	266	27	15	15	NUM
crl-16525	266	28	,	,	PUNCT
crl-16525	266	29	no	no	NOUN
crl-16525	266	30	.	.	NOUN
crl-16525	266	31	1	1	NUM
crl-16525	266	32	(	(	PUNCT
crl-16525	266	33	2010	2010	NUM
crl-16525	266	34	):	):	PUNCT
crl-16525	266	35	35–51	35–51	NUM
crl-16525	266	36	.	.	NUM
crl-16525	266	37	11	11	NUM
crl-16525	266	38	.	.	PUNCT
crl-16525	267	1	marie	marie	PROPN
crl-16525	267	2	l.	l.	PROPN
crl-16525	267	3	radford	radford	PROPN
crl-16525	267	4	et	et	PROPN
crl-16525	268	1	al	al	PROPN
crl-16525	268	2	.	.	PROPN
crl-16525	268	3	,	,	PUNCT
crl-16525	268	4	“	"	PUNCT
crl-16525	268	5	on	on	ADP
crl-16525	268	6	virtual	virtual	ADJ
crl-16525	268	7	face	face	NOUN
crl-16525	268	8	-	-	PUNCT
crl-16525	268	9	work	work	NOUN
crl-16525	268	10	:	:	PUNCT
crl-16525	268	11	an	an	DET
crl-16525	268	12	ethnography	ethnography	NOUN
crl-16525	268	13	of	of	ADP
crl-16525	268	14	communication	communication	NOUN
crl-16525	268	15	approach	approach	NOUN
crl-16525	268	16	to	to	ADP
crl-16525	268	17	a	a	DET
crl-16525	268	18	live	live	ADJ
crl-16525	268	19	chat	chat	NOUN
crl-16525	268	20	reference	reference	NOUN
crl-16525	268	21	interaction	interaction	NOUN
crl-16525	268	22	,	,	PUNCT
crl-16525	268	23	”	"	PUNCT
crl-16525	268	24	library	library	NOUN
crl-16525	268	25	quarterly	quarterly	PROPN
crl-16525	268	26	81	81	NUM
crl-16525	268	27	,	,	PUNCT
crl-16525	268	28	no	no	NOUN
crl-16525	268	29	.	.	NOUN
crl-16525	268	30	4	4	NUM
crl-16525	268	31	(	(	PUNCT
crl-16525	268	32	oct	oct	PROPN
crl-16525	268	33	.	.	PROPN
crl-16525	268	34	2011	2011	NUM
crl-16525	268	35	):	):	PUNCT
crl-16525	269	1	441	441	NUM
crl-16525	269	2	.	.	NUM
crl-16525	269	3	12	12	NUM
crl-16525	269	4	.	.	PUNCT
crl-16525	270	1	terrence	terrence	PROPN
crl-16525	270	2	w.	w.	PROPN
crl-16525	270	3	epperson	epperson	PROPN
crl-16525	270	4	and	and	CCONJ
crl-16525	270	5	alan	alan	PROPN
crl-16525	270	6	zemel	zemel	PROPN
crl-16525	270	7	,	,	PUNCT
crl-16525	270	8	“	"	PUNCT
crl-16525	270	9	reports	report	NOUN
crl-16525	270	10	,	,	PUNCT
crl-16525	270	11	requests	request	NOUN
crl-16525	270	12	,	,	PUNCT
crl-16525	270	13	and	and	CCONJ
crl-16525	270	14	recipient	recipient	ADJ
crl-16525	270	15	design	design	NOUN
crl-16525	270	16	:	:	PUNCT
crl-16525	270	17	the	the	DET
crl-16525	270	18	management	management	NOUN
crl-16525	270	19	of	of	ADP
crl-16525	270	20	patron	patron	NOUN
crl-16525	270	21	queries	query	VERB
crl-16525	270	22	in	in	ADP
crl-16525	270	23	online	online	ADJ
crl-16525	270	24	reference	reference	NOUN
crl-16525	270	25	chats	chat	NOUN
crl-16525	270	26	,	,	PUNCT
crl-16525	270	27	”	"	PUNCT
crl-16525	270	28	journal	journal	NOUN
crl-16525	270	29	of	of	ADP
crl-16525	270	30	the	the	DET
crl-16525	270	31	american	american	ADJ
crl-16525	270	32	society	society	NOUN
crl-16525	270	33	for	for	ADP
crl-16525	270	34	information	information	NOUN
crl-16525	270	35	science	science	NOUN
crl-16525	270	36	and	and	CCONJ
crl-16525	270	37	technology	technology	NOUN
crl-16525	270	38	59	59	NUM
crl-16525	270	39	,	,	PUNCT
crl-16525	270	40	no	no	NOUN
crl-16525	270	41	.	.	NOUN
crl-16525	270	42	14	14	NUM
crl-16525	270	43	(	(	PUNCT
crl-16525	270	44	dec.1	dec.1	PROPN
crl-16525	270	45	,	,	PUNCT
crl-16525	270	46	2008	2008	NUM
crl-16525	270	47	):	):	PUNCT
crl-16525	270	48	2279	2279	NUM
crl-16525	270	49	,	,	PUNCT
crl-16525	270	50	doi:10.1002	doi:10.1002	NOUN
crl-16525	270	51	/	/	SYM
crl-16525	270	52	asi.20930	asi.20930	PROPN
crl-16525	270	53	.	.	PUNCT
crl-16525	271	1	13	13	NUM
crl-16525	271	2	.	.	PUNCT
crl-16525	272	1	epperson	epperson	NOUN
crl-16525	272	2	and	and	CCONJ
crl-16525	272	3	zemel	zemel	PROPN
crl-16525	272	4	,	,	PUNCT
crl-16525	272	5	“	"	PUNCT
crl-16525	272	6	reports	report	NOUN
crl-16525	272	7	,	,	PUNCT
crl-16525	272	8	requests	request	NOUN
crl-16525	272	9	,	,	PUNCT
crl-16525	272	10	and	and	CCONJ
crl-16525	272	11	recipient	recipient	ADJ
crl-16525	272	12	design	design	NOUN
crl-16525	272	13	.	.	PUNCT
crl-16525	272	14	”	"	PUNCT
crl-16525	273	1	14	14	NUM
crl-16525	273	2	.	.	PUNCT
crl-16525	274	1	yannis	yannis	NOUN
crl-16525	274	2	pappas	pappas	PROPN
crl-16525	274	3	and	and	CCONJ
crl-16525	274	4	clive	clive	ADJ
crl-16525	274	5	seale	seale	NOUN
crl-16525	274	6	,	,	PUNCT
crl-16525	274	7	“	"	PUNCT
crl-16525	274	8	the	the	DET
crl-16525	274	9	opening	opening	NOUN
crl-16525	274	10	phase	phase	NOUN
crl-16525	274	11	of	of	ADP
crl-16525	274	12	telemedicine	telemedicine	ADJ
crl-16525	274	13	consultations	consultation	NOUN
crl-16525	274	14	:	:	PUNCT
crl-16525	274	15	an	an	DET
crl-16525	274	16	analysis	analysis	NOUN
crl-16525	274	17	of	of	ADP
crl-16525	274	18	interaction	interaction	NOUN
crl-16525	274	19	,	,	PUNCT
crl-16525	274	20	”	"	PUNCT
crl-16525	274	21	social	social	ADJ
crl-16525	274	22	science	science	PROPN
crl-16525	274	23	&	&	CCONJ
crl-16525	274	24	medicine	medicine	NOUN
crl-16525	274	25	68	68	NUM
crl-16525	274	26	,	,	PUNCT
crl-16525	274	27	no	no	NOUN
crl-16525	274	28	.	.	NOUN
crl-16525	274	29	7	7	NUM
crl-16525	274	30	(	(	PUNCT
crl-16525	274	31	2009	2009	NUM
crl-16525	274	32	):	):	PUNCT
crl-16525	274	33	1229–37	1229–37	NUM
crl-16525	274	34	,	,	PUNCT
crl-16525	274	35	doi	doi	PROPN
crl-16525	274	36	:	:	PUNCT
crl-16525	274	37	http://dx.doi	http://dx.doi	PROPN
crl-16525	274	38	.	.	PUNCT
crl-16525	275	1	org/10.1016	org/10.1016	PROPN
crl-16525	275	2	/	/	SYM
crl-16525	275	3	j.socscimed.2009.01.011	j.socscimed.2009.01.011	PROPN
crl-16525	275	4	.	.	PROPN
crl-16525	275	5	15	15	NUM
crl-16525	275	6	.	.	PROPN
crl-16525	276	1	marilyn	marilyn	PROPN
crl-16525	276	2	r.	r.	PROPN
crl-16525	276	3	whalen	whalen	PROPN
crl-16525	276	4	and	and	CCONJ
crl-16525	276	5	don	don	PROPN
crl-16525	276	6	h.	h.	PROPN
crl-16525	276	7	zimmerman	zimmerman	PROPN
crl-16525	276	8	,	,	PUNCT
crl-16525	276	9	“	"	PUNCT
crl-16525	276	10	describing	describe	VERB
crl-16525	276	11	trouble	trouble	NOUN
crl-16525	276	12	:	:	PUNCT
crl-16525	276	13	practical	practical	ADJ
crl-16525	276	14	epistemology	epistemology	NOUN
crl-16525	276	15	in	in	ADP
crl-16525	276	16	citizen	citizen	NOUN
crl-16525	276	17	calls	call	VERB
crl-16525	276	18	to	to	ADP
crl-16525	276	19	the	the	DET
crl-16525	276	20	police	police	NOUN
crl-16525	276	21	,	,	PUNCT
crl-16525	276	22	”	"	PUNCT
crl-16525	276	23	language	language	NOUN
crl-16525	276	24	in	in	ADP
crl-16525	276	25	society	society	NOUN
crl-16525	276	26	19	19	NUM
crl-16525	276	27	,	,	PUNCT
crl-16525	276	28	no	no	NOUN
crl-16525	276	29	.	.	NOUN
crl-16525	276	30	4	4	NUM
crl-16525	276	31	(	(	PUNCT
crl-16525	276	32	dec	dec	PROPN
crl-16525	276	33	.	.	PROPN
crl-16525	276	34	1	1	NUM
crl-16525	276	35	,	,	PUNCT
crl-16525	276	36	1990	1990	NUM
crl-16525	276	37	):	):	PUNCT
crl-16525	276	38	465–92	465–92	PROPN
crl-16525	276	39	.	.	PUNCT
crl-16525	277	1	opening	open	VERB
crl-16525	277	2	exchanges	exchange	NOUN
crl-16525	277	3	in	in	ADP
crl-16525	277	4	virtual	virtual	ADJ
crl-16525	277	5	reference	reference	NOUN
crl-16525	277	6	shape	shape	NOUN
crl-16525	277	7	the	the	DET
crl-16525	277	8	potential	potential	NOUN
crl-16525	277	9	for	for	ADP
crl-16525	277	10	teaching	teach	VERB
crl-16525	277	11	467	467	NUM
crl-16525	277	12	16	16	NUM
crl-16525	277	13	.	.	PUNCT
crl-16525	278	1	susan	susan	PROPN
crl-16525	278	2	danby	danby	PROPN
crl-16525	278	3	,	,	PUNCT
crl-16525	278	4	carolyn	carolyn	PROPN
crl-16525	278	5	baker	baker	PROPN
crl-16525	278	6	,	,	PUNCT
crl-16525	278	7	and	and	CCONJ
crl-16525	278	8	michael	michael	PROPN
crl-16525	278	9	emmison	emmison	PROPN
crl-16525	278	10	,	,	PUNCT
crl-16525	278	11	“	"	PUNCT
crl-16525	278	12	four	four	NUM
crl-16525	278	13	observations	observation	NOUN
crl-16525	278	14	on	on	ADP
crl-16525	278	15	openings	opening	NOUN
crl-16525	278	16	in	in	ADP
crl-16525	278	17	calls	call	NOUN
crl-16525	278	18	to	to	ADP
crl-16525	278	19	kids	kid	NOUN
crl-16525	278	20	help	help	VERB
crl-16525	278	21	line	line	NOUN
crl-16525	278	22	,	,	PUNCT
crl-16525	278	23	”	"	PUNCT
crl-16525	278	24	in	in	ADP
crl-16525	278	25	calling	call	VERB
crl-16525	278	26	for	for	ADP
crl-16525	278	27	help	help	NOUN
crl-16525	278	28	:	:	PUNCT
crl-16525	278	29	language	language	NOUN
crl-16525	278	30	and	and	CCONJ
crl-16525	278	31	social	social	ADJ
crl-16525	278	32	interaction	interaction	NOUN
crl-16525	278	33	in	in	ADP
crl-16525	278	34	telephone	telephone	NOUN
crl-16525	278	35	helplines	helpline	NOUN
crl-16525	278	36	(	(	PUNCT
crl-16525	278	37	philadelphia	philadelphia	PROPN
crl-16525	278	38	:	:	PUNCT
crl-16525	278	39	john	john	PROPN
crl-16525	278	40	benjamins	benjamins	PROPN
crl-16525	278	41	,	,	PUNCT
crl-16525	278	42	2005	2005	NUM
crl-16525	278	43	)	)	PUNCT
crl-16525	278	44	,	,	PUNCT
crl-16525	278	45	133–51	133–51	NUM
crl-16525	278	46	,	,	PUNCT
crl-16525	278	47	available	available	ADJ
crl-16525	278	48	online	online	ADV
crl-16525	278	49	at	at	ADP
crl-16525	278	50	http://site.ebrary.com/lib/uic/	http://site.ebrary.com/lib/uic/	PUNCT
crl-16525	279	1	reader.action?ppg=151&docid=10090671&tm=1463592350999	reader.action?ppg=151&docid=10090671&tm=1463592350999	PROPN
crl-16525	279	2	[	[	PUNCT
crl-16525	279	3	accessed	access	VERB
crl-16525	279	4	18	18	NUM
crl-16525	279	5	may	may	AUX
crl-16525	279	6	2016	2016	NUM
crl-16525	279	7	]	]	PUNCT
crl-16525	279	8	.	.	PUNCT
crl-16525	280	1	17	17	NUM
crl-16525	280	2	.	.	PUNCT
crl-16525	280	3	anssi	anssi	PROPN
crl-16525	280	4	peräkylä	peräkylä	PROPN
crl-16525	280	5	and	and	CCONJ
crl-16525	280	6	sanna	sanna	PROPN
crl-16525	280	7	vehvilfinen	vehvilfinen	PROPN
crl-16525	280	8	,	,	PUNCT
crl-16525	280	9	“	"	PUNCT
crl-16525	280	10	conversation	conversation	NOUN
crl-16525	280	11	analysis	analysis	NOUN
crl-16525	280	12	and	and	CCONJ
crl-16525	280	13	the	the	DET
crl-16525	280	14	professional	professional	ADJ
crl-16525	280	15	stocks	stock	NOUN
crl-16525	280	16	of	of	ADP
crl-16525	280	17	interactional	interactional	ADJ
crl-16525	280	18	knowledge	knowledge	NOUN
crl-16525	280	19	,	,	PUNCT
crl-16525	280	20	”	"	PUNCT
crl-16525	280	21	discourse	discourse	NOUN
crl-16525	280	22	&	&	CCONJ
crl-16525	280	23	society	society	NOUN
crl-16525	280	24	14	14	NUM
crl-16525	280	25	,	,	PUNCT
crl-16525	280	26	no	no	INTJ
crl-16525	280	27	.	.	NOUN
crl-16525	280	28	6	6	NUM
crl-16525	280	29	(	(	PUNCT
crl-16525	280	30	nov	nov	PROPN
crl-16525	280	31	.	.	PROPN
crl-16525	280	32	1	1	NUM
crl-16525	280	33	,	,	PUNCT
crl-16525	280	34	2003	2003	NUM
crl-16525	280	35	):	):	PUNCT
crl-16525	280	36	727–50	727–50	PROPN
crl-16525	280	37	,	,	PUNCT
crl-16525	280	38	doi:10.1177/09579265030146003	doi:10.1177/09579265030146003	PROPN
crl-16525	280	39	.	.	PROPN
crl-16525	280	40	18	18	NUM
crl-16525	280	41	.	.	PUNCT
crl-16525	281	1	john	john	PROPN
crl-16525	281	2	budd	budd	PROPN
crl-16525	281	3	,	,	PUNCT
crl-16525	281	4	“	"	PUNCT
crl-16525	281	5	discourse	discourse	VERB
crl-16525	281	6	analysis	analysis	NOUN
crl-16525	281	7	and	and	CCONJ
crl-16525	281	8	the	the	DET
crl-16525	281	9	study	study	NOUN
crl-16525	281	10	of	of	ADP
crl-16525	281	11	communication	communication	NOUN
crl-16525	281	12	in	in	ADP
crl-16525	281	13	lis	lis	PROPN
crl-16525	281	14	,	,	PUNCT
crl-16525	281	15	”	"	PUNCT
crl-16525	281	16	library	library	NOUN
crl-16525	281	17	trends	trend	VERB
crl-16525	281	18	55	55	NUM
crl-16525	281	19	,	,	PUNCT
crl-16525	281	20	no	no	NOUN
crl-16525	281	21	.	.	NOUN
crl-16525	281	22	1	1	NUM
crl-16525	281	23	(	(	PUNCT
crl-16525	281	24	2006	2006	NUM
crl-16525	281	25	):	):	PUNCT
crl-16525	281	26	65–82	65–82	NUM
crl-16525	281	27	.	.	PROPN
crl-16525	281	28	19	19	NUM
crl-16525	281	29	.	.	PUNCT
crl-16525	282	1	michael	michael	PROPN
crl-16525	282	2	moerman	moerman	PROPN
crl-16525	282	3	,	,	PUNCT
crl-16525	282	4	talking	talk	VERB
crl-16525	282	5	culture	culture	NOUN
crl-16525	282	6	:	:	PUNCT
crl-16525	282	7	ethnography	ethnography	NOUN
crl-16525	282	8	and	and	CCONJ
crl-16525	282	9	conversation	conversation	NOUN
crl-16525	282	10	analysis	analysis	NOUN
crl-16525	282	11	(	(	PUNCT
crl-16525	282	12	philadelphia	philadelphia	PROPN
crl-16525	282	13	:	:	PUNCT
crl-16525	282	14	university	university	PROPN
crl-16525	282	15	of	of	ADP
crl-16525	282	16	pennsylvania	pennsylvania	PROPN
crl-16525	282	17	press	press	PROPN
crl-16525	282	18	,	,	PUNCT
crl-16525	282	19	1988	1988	NUM
crl-16525	282	20	)	)	PUNCT
crl-16525	282	21	.	.	PUNCT
crl-16525	283	1	20	20	NUM
crl-16525	283	2	.	.	X
crl-16525	283	3	deborah	deborah	PROPN
crl-16525	283	4	schiffrin	schiffrin	PROPN
crl-16525	283	5	,	,	PUNCT
crl-16525	283	6	“	"	PUNCT
crl-16525	283	7	conversation	conversation	NOUN
crl-16525	283	8	analysis	analysis	NOUN
crl-16525	283	9	,	,	PUNCT
crl-16525	283	10	”	"	PUNCT
crl-16525	283	11	annual	annual	ADJ
crl-16525	283	12	review	review	NOUN
crl-16525	283	13	of	of	ADP
crl-16525	283	14	applied	apply	VERB
crl-16525	283	15	linguistics	linguistics	PROPN
crl-16525	283	16	11	11	NUM
crl-16525	283	17	(	(	PUNCT
crl-16525	283	18	1990	1990	NUM
crl-16525	283	19	):	):	PUNCT
crl-16525	283	20	3–16	3–16	PROPN
crl-16525	283	21	.	.	PROPN
crl-16525	283	22	21	21	NUM
crl-16525	283	23	.	.	PUNCT
crl-16525	284	1	budd	budd	PROPN
crl-16525	284	2	,	,	PUNCT
crl-16525	284	3	“	"	PUNCT
crl-16525	284	4	discourse	discourse	VERB
crl-16525	284	5	analysis	analysis	NOUN
crl-16525	284	6	and	and	CCONJ
crl-16525	284	7	the	the	DET
crl-16525	284	8	study	study	NOUN
crl-16525	284	9	of	of	ADP
crl-16525	284	10	communication	communication	NOUN
crl-16525	284	11	in	in	ADP
crl-16525	284	12	lis	lis	PROPN
crl-16525	284	13	,	,	PUNCT
crl-16525	284	14	”	"	PUNCT
crl-16525	284	15	69	69	NUM
crl-16525	284	16	.	.	PUNCT
crl-16525	285	1	22	22	NUM
crl-16525	285	2	.	.	PUNCT
crl-16525	286	1	christian	christian	PROPN
crl-16525	286	2	m.i.m	m.i.m	PROPN
crl-16525	286	3	.	.	PUNCT
crl-16525	287	1	matthiessen	matthiessen	PROPN
crl-16525	287	2	and	and	CCONJ
crl-16525	287	3	diana	diana	PROPN
crl-16525	287	4	slade	slade	VERB
crl-16525	287	5	,	,	PUNCT
crl-16525	287	6	“	"	PUNCT
crl-16525	287	7	analysing	analyse	VERB
crl-16525	287	8	conversation	conversation	NOUN
crl-16525	287	9	,	,	PUNCT
crl-16525	287	10	”	"	PUNCT
crl-16525	287	11	in	in	ADP
crl-16525	287	12	the	the	DET
crl-16525	287	13	sage	sage	NOUN
crl-16525	287	14	handbook	handbook	NOUN
crl-16525	287	15	of	of	ADP
crl-16525	287	16	sociolinguistics	sociolinguistic	NOUN
crl-16525	287	17	(	(	PUNCT
crl-16525	287	18	london	london	PROPN
crl-16525	287	19	:	:	PUNCT
crl-16525	287	20	sage	sage	NOUN
crl-16525	287	21	,	,	PUNCT
crl-16525	287	22	2011	2011	NUM
crl-16525	287	23	)	)	PUNCT
crl-16525	287	24	,	,	PUNCT
crl-16525	287	25	375–95	375–95	NUM
crl-16525	287	26	,	,	PUNCT
crl-16525	287	27	available	available	ADJ
crl-16525	287	28	online	online	ADV
crl-16525	287	29	at	at	ADP
crl-16525	287	30	http://knowledge	http://knowledge	PROPN
crl-16525	287	31	.	.	PUNCT
crl-16525	288	1	sagepub.com/view/hdbk_sociolinguistics/n27.xml	sagepub.com/view/hdbk_sociolinguistics/n27.xml	PROPN
crl-16525	288	2	[	[	X
crl-16525	288	3	accessed	access	VERB
crl-16525	288	4	18	18	NUM
crl-16525	288	5	may	may	AUX
crl-16525	288	6	2016	2016	NUM
crl-16525	288	7	]	]	PUNCT
crl-16525	288	8	.	.	PUNCT
crl-16525	289	1	23	23	NUM
crl-16525	289	2	.	.	PUNCT
crl-16525	290	1	angela	angela	PROPN
crl-16525	290	2	cora	cora	PROPN
crl-16525	290	3	garcia	garcia	PROPN
crl-16525	290	4	and	and	CCONJ
crl-16525	290	5	jennifer	jennifer	PROPN
crl-16525	290	6	baker	baker	PROPN
crl-16525	290	7	jacobs	jacobs	PROPN
crl-16525	290	8	,	,	PUNCT
crl-16525	290	9	“	"	PUNCT
crl-16525	290	10	the	the	DET
crl-16525	290	11	eyes	eye	NOUN
crl-16525	290	12	of	of	ADP
crl-16525	290	13	the	the	DET
crl-16525	290	14	beholder	beholder	NOUN
crl-16525	290	15	:	:	PUNCT
crl-16525	290	16	understanding	understand	VERB
crl-16525	290	17	the	the	DET
crl-16525	290	18	turn	turn	NOUN
crl-16525	290	19	-	-	PUNCT
crl-16525	290	20	taking	take	VERB
crl-16525	290	21	system	system	NOUN
crl-16525	290	22	in	in	ADP
crl-16525	290	23	quasi	quasi	ADJ
crl-16525	290	24	-	-	ADJ
crl-16525	290	25	synchronous	synchronous	ADJ
crl-16525	290	26	computer	computer	NOUN
crl-16525	290	27	-	-	PUNCT
crl-16525	290	28	mediated	mediate	VERB
crl-16525	290	29	communication	communication	NOUN
crl-16525	290	30	,	,	PUNCT
crl-16525	290	31	”	"	PUNCT
crl-16525	290	32	research	research	NOUN
crl-16525	290	33	on	on	ADP
crl-16525	290	34	language	language	NOUN
crl-16525	290	35	&	&	CCONJ
crl-16525	290	36	social	social	ADJ
crl-16525	290	37	interaction	interaction	NOUN
crl-16525	290	38	32	32	NUM
crl-16525	290	39	,	,	PUNCT
crl-16525	290	40	no	no	NOUN
crl-16525	290	41	.	.	NOUN
crl-16525	290	42	4	4	NUM
crl-16525	290	43	(	(	PUNCT
crl-16525	290	44	1999	1999	NUM
crl-16525	290	45	):	):	PUNCT
crl-16525	290	46	337–67	337–67	NOUN
crl-16525	290	47	,	,	PUNCT
crl-16525	290	48	doi:10.1207	doi:10.1207	NOUN
crl-16525	290	49	/	/	SYM
crl-16525	290	50	s15327973rls3204_2	s15327973rls3204_2	NUM
crl-16525	290	51	;	;	PUNCT
crl-16525	291	1	budd	budd	PROPN
crl-16525	291	2	,	,	PUNCT
crl-16525	291	3	“	"	PUNCT
crl-16525	291	4	discourse	discourse	VERB
crl-16525	291	5	analysis	analysis	NOUN
crl-16525	291	6	and	and	CCONJ
crl-16525	291	7	the	the	DET
crl-16525	291	8	study	study	NOUN
crl-16525	291	9	of	of	ADP
crl-16525	291	10	communication	communication	NOUN
crl-16525	291	11	in	in	ADP
crl-16525	291	12	lis	lis	PROPN
crl-16525	291	13	,	,	PUNCT
crl-16525	291	14	”	"	PUNCT
crl-16525	291	15	71	71	NUM
crl-16525	291	16	.	.	NUM
crl-16525	292	1	24	24	NUM
crl-16525	292	2	.	.	PUNCT
crl-16525	293	1	epperson	epperson	PROPN
crl-16525	293	2	and	and	CCONJ
crl-16525	293	3	zemel	zemel	PROPN
crl-16525	293	4	,	,	PUNCT
crl-16525	293	5	“	"	PUNCT
crl-16525	293	6	reports	report	NOUN
crl-16525	293	7	,	,	PUNCT
crl-16525	293	8	requests	request	NOUN
crl-16525	293	9	,	,	PUNCT
crl-16525	293	10	and	and	CCONJ
crl-16525	293	11	recipient	recipient	ADJ
crl-16525	293	12	design	design	NOUN
crl-16525	293	13	,	,	PUNCT
crl-16525	293	14	”	"	PUNCT
crl-16525	293	15	2268	2268	NUM
crl-16525	293	16	.	.	PUNCT
crl-16525	294	1	25	25	NUM
crl-16525	294	2	.	.	PUNCT
crl-16525	295	1	epperson	epperson	NOUN
crl-16525	295	2	and	and	CCONJ
crl-16525	295	3	zemel	zemel	PROPN
crl-16525	295	4	,	,	PUNCT
crl-16525	295	5	“	"	PUNCT
crl-16525	295	6	reports	report	NOUN
crl-16525	295	7	,	,	PUNCT
crl-16525	295	8	requests	request	NOUN
crl-16525	295	9	,	,	PUNCT
crl-16525	295	10	and	and	CCONJ
crl-16525	295	11	recipient	recipient	ADJ
crl-16525	295	12	design	design	NOUN
crl-16525	295	13	.	.	PUNCT
crl-16525	295	14	”	"	PUNCT
crl-16525	296	1	26	26	NUM
crl-16525	296	2	.	.	PUNCT
crl-16525	296	3	matthiessen	matthiessen	PROPN
crl-16525	296	4	and	and	CCONJ
crl-16525	296	5	slade	slade	NOUN
crl-16525	296	6	,	,	PUNCT
crl-16525	296	7	“	"	PUNCT
crl-16525	296	8	analysing	analyse	VERB
crl-16525	296	9	conversation	conversation	NOUN
crl-16525	296	10	,	,	PUNCT
crl-16525	296	11	”	"	PUNCT
crl-16525	296	12	389	389	NUM
crl-16525	296	13	.	.	PUNCT
crl-16525	297	1	27	27	NUM
crl-16525	297	2	.	.	PUNCT
crl-16525	298	1	epperson	epperson	NOUN
crl-16525	298	2	and	and	CCONJ
crl-16525	298	3	zemel	zemel	PROPN
crl-16525	298	4	,	,	PUNCT
crl-16525	298	5	“	"	PUNCT
crl-16525	298	6	reports	report	NOUN
crl-16525	298	7	,	,	PUNCT
crl-16525	298	8	requests	request	NOUN
crl-16525	298	9	,	,	PUNCT
crl-16525	298	10	and	and	CCONJ
crl-16525	298	11	recipient	recipient	ADJ
crl-16525	298	12	design	design	NOUN
crl-16525	298	13	,	,	PUNCT
crl-16525	298	14	”	"	PUNCT
crl-16525	298	15	2273	2273	NUM
crl-16525	298	16	.	.	PUNCT
crl-16525	299	1	28	28	X
crl-16525	299	2	.	.	PUNCT
crl-16525	300	1	don	don	PROPN
crl-16525	300	2	h.	h.	PROPN
crl-16525	300	3	zimmerman	zimmerman	PROPN
crl-16525	300	4	,	,	PUNCT
crl-16525	300	5	“	"	PUNCT
crl-16525	300	6	identity	identity	NOUN
crl-16525	300	7	,	,	PUNCT
crl-16525	300	8	context	context	NOUN
crl-16525	300	9	and	and	CCONJ
crl-16525	300	10	interaction	interaction	NOUN
crl-16525	300	11	,	,	PUNCT
crl-16525	300	12	”	"	PUNCT
crl-16525	300	13	in	in	ADP
crl-16525	300	14	identities	identity	NOUN
crl-16525	300	15	in	in	ADP
crl-16525	300	16	talk	talk	NOUN
crl-16525	300	17	,	,	PUNCT
crl-16525	300	18	eds	ed	NOUN
crl-16525	300	19	.	.	PUNCT
crl-16525	301	1	charles	charles	PROPN
crl-16525	301	2	antaki	antaki	PROPN
crl-16525	301	3	and	and	CCONJ
crl-16525	301	4	sue	sue	NOUN
crl-16525	301	5	widdicombe	widdicombe	NOUN
crl-16525	301	6	(	(	PUNCT
crl-16525	301	7	thousand	thousand	NUM
crl-16525	301	8	oaks	oak	NOUN
crl-16525	301	9	,	,	PUNCT
crl-16525	301	10	calif	calif	PROPN
crl-16525	301	11	.	.	PROPN
crl-16525	301	12	:	:	PUNCT
crl-16525	301	13	sage	sage	NOUN
crl-16525	301	14	,	,	PUNCT
crl-16525	301	15	1998	1998	NUM
crl-16525	301	16	)	)	PUNCT
crl-16525	301	17	,	,	PUNCT
crl-16525	301	18	98	98	NUM
crl-16525	301	19	.	.	NUM
crl-16525	301	20	29	29	NUM
crl-16525	301	21	.	.	PUNCT
crl-16525	302	1	emanuel	emanuel	PROPN
crl-16525	302	2	a.	a.	PROPN
crl-16525	302	3	schegloff	schegloff	PROPN
crl-16525	302	4	,	,	PUNCT
crl-16525	302	5	“	"	PUNCT
crl-16525	302	6	sequencing	sequence	VERB
crl-16525	302	7	in	in	ADP
crl-16525	302	8	conversational	conversational	ADJ
crl-16525	302	9	openings	opening	NOUN
crl-16525	302	10	,	,	PUNCT
crl-16525	302	11	”	"	PUNCT
crl-16525	302	12	american	american	ADJ
crl-16525	302	13	anthropologist	anthropologist	PROPN
crl-16525	302	14	,	,	PUNCT
crl-16525	302	15	new	new	ADJ
crl-16525	302	16	series	series	NOUN
crl-16525	302	17	,	,	PUNCT
crl-16525	302	18	70	70	NUM
crl-16525	302	19	,	,	PUNCT
crl-16525	302	20	no	no	NOUN
crl-16525	302	21	.	.	NOUN
crl-16525	302	22	6	6	NUM
crl-16525	302	23	(	(	PUNCT
crl-16525	302	24	1968	1968	NUM
crl-16525	302	25	):	):	PUNCT
crl-16525	302	26	1092	1092	NUM
crl-16525	302	27	.	.	PUNCT
crl-16525	303	1	30	30	NUM
crl-16525	303	2	.	.	PROPN
crl-16525	303	3	emanuel	emanuel	PROPN
crl-16525	303	4	a.	a.	PROPN
crl-16525	303	5	schegloff	schegloff	PROPN
crl-16525	303	6	,	,	PUNCT
crl-16525	303	7	“	"	PUNCT
crl-16525	303	8	identification	identification	NOUN
crl-16525	303	9	and	and	CCONJ
crl-16525	303	10	recognition	recognition	NOUN
crl-16525	303	11	in	in	ADP
crl-16525	303	12	telephone	telephone	NOUN
crl-16525	303	13	conversation	conversation	NOUN
crl-16525	303	14	openings	opening	NOUN
crl-16525	303	15	,	,	PUNCT
crl-16525	303	16	”	"	PUNCT
crl-16525	303	17	in	in	ADP
crl-16525	303	18	everyday	everyday	ADJ
crl-16525	303	19	language	language	NOUN
crl-16525	303	20	:	:	PUNCT
crl-16525	303	21	studies	study	NOUN
crl-16525	303	22	in	in	ADP
crl-16525	303	23	ethnomethodology	ethnomethodology	PROPN
crl-16525	303	24	,	,	PUNCT
crl-16525	303	25	ed	ed	PROPN
crl-16525	303	26	.	.	PROPN
crl-16525	304	1	george	george	PROPN
crl-16525	304	2	psathas	psatha	VERB
crl-16525	304	3	(	(	PUNCT
crl-16525	304	4	new	new	PROPN
crl-16525	304	5	york	york	PROPN
crl-16525	304	6	:	:	PUNCT
crl-16525	304	7	irvington	irvington	PROPN
crl-16525	304	8	publishers	publisher	NOUN
crl-16525	304	9	,	,	PUNCT
crl-16525	304	10	distributed	distribute	VERB
crl-16525	304	11	by	by	ADP
crl-16525	304	12	halsted	halsted	ADJ
crl-16525	304	13	press	press	NOUN
crl-16525	304	14	,	,	PUNCT
crl-16525	304	15	1979	1979	NUM
crl-16525	304	16	)	)	PUNCT
crl-16525	304	17	,	,	PUNCT
crl-16525	304	18	23–78	23–78	NUM
crl-16525	304	19	;	;	PUNCT
crl-16525	304	20	epperson	epperson	NOUN
crl-16525	304	21	and	and	CCONJ
crl-16525	304	22	zemel	zemel	PROPN
crl-16525	304	23	,	,	PUNCT
crl-16525	304	24	“	"	PUNCT
crl-16525	304	25	reports	report	NOUN
crl-16525	304	26	,	,	PUNCT
crl-16525	304	27	requests	request	NOUN
crl-16525	304	28	,	,	PUNCT
crl-16525	304	29	and	and	CCONJ
crl-16525	304	30	recipient	recipient	ADJ
crl-16525	304	31	design	design	NOUN
crl-16525	304	32	.	.	PUNCT
crl-16525	304	33	”	"	PUNCT
crl-16525	305	1	31	31	NUM
crl-16525	305	2	.	.	PUNCT
crl-16525	305	3	harvey	harvey	VERB
crl-16525	305	4	sacks	sack	NOUN
crl-16525	305	5	,	,	PUNCT
crl-16525	305	6	“	"	PUNCT
crl-16525	305	7	chapter	chapter	NOUN
crl-16525	305	8	15	15	NUM
crl-16525	305	9	:	:	PUNCT
crl-16525	305	10	part	part	NOUN
crl-16525	305	11	viii	viii	NOUN
crl-16525	305	12	,	,	PUNCT
crl-16525	305	13	spring	spring	NOUN
crl-16525	305	14	1972	1972	NUM
crl-16525	305	15	,	,	PUNCT
crl-16525	305	16	”	"	PUNCT
crl-16525	305	17	in	in	ADP
crl-16525	305	18	lectures	lecture	NOUN
crl-16525	305	19	on	on	ADP
crl-16525	305	20	conversation	conversation	NOUN
crl-16525	305	21	,	,	PUNCT
crl-16525	305	22	vol	vol	NOUN
crl-16525	305	23	.	.	PUNCT
crl-16525	306	1	ii	ii	PROPN
crl-16525	306	2	,	,	PUNCT
crl-16525	306	3	2	2	NUM
crl-16525	306	4	vols	vol	NOUN
crl-16525	306	5	.	.	PUNCT
crl-16525	307	1	(	(	PUNCT
crl-16525	307	2	hoboken	hoboken	PROPN
crl-16525	307	3	,	,	PUNCT
crl-16525	307	4	n.j	n.j	PROPN
crl-16525	307	5	.	.	PROPN
crl-16525	307	6	:	:	PUNCT
crl-16525	307	7	wiley	wiley	PROPN
crl-16525	307	8	-	-	PUNCT
crl-16525	307	9	blackwell	blackwell	PROPN
crl-16525	307	10	,	,	PUNCT
crl-16525	307	11	1992	1992	NUM
crl-16525	307	12	)	)	PUNCT
crl-16525	307	13	,	,	PUNCT
crl-16525	307	14	519–75	519–75	PROPN
crl-16525	307	15	,	,	PUNCT
crl-16525	307	16	available	available	ADJ
crl-16525	307	17	online	online	ADV
crl-16525	307	18	at	at	ADP
crl-16525	307	19	http://onlinelibrary.wiley	http://onlinelibrary.wiley	PROPN
crl-16525	307	20	.	.	PUNCT
crl-16525	308	1	com	com	PROPN
crl-16525	308	2	/	/	SYM
crl-16525	308	3	doi/10.1002/9781444328301.ch15	doi/10.1002/9781444328301.ch15	NOUN
crl-16525	308	4	/	/	SYM
crl-16525	308	5	summary	summary	NOUN
crl-16525	308	6	[	[	X
crl-16525	308	7	accessed	access	VERB
crl-16525	308	8	18	18	NUM
crl-16525	308	9	may	may	AUX
crl-16525	308	10	2016	2016	NUM
crl-16525	308	11	]	]	PUNCT
crl-16525	308	12	.	.	PUNCT
crl-16525	309	1	32	32	NUM
crl-16525	309	2	.	.	PUNCT
crl-16525	309	3	erving	erving	PROPN
crl-16525	309	4	goffman	goffman	NOUN
crl-16525	309	5	,	,	PUNCT
crl-16525	309	6	“	"	PUNCT
crl-16525	309	7	replies	reply	NOUN
crl-16525	309	8	and	and	CCONJ
crl-16525	309	9	responses	response	NOUN
crl-16525	309	10	,	,	PUNCT
crl-16525	309	11	”	"	PUNCT
crl-16525	309	12	language	language	NOUN
crl-16525	309	13	in	in	ADP
crl-16525	309	14	society	society	NOUN
crl-16525	309	15	5	5	NUM
crl-16525	309	16	,	,	PUNCT
crl-16525	309	17	no	no	NOUN
crl-16525	309	18	.	.	NOUN
crl-16525	309	19	3	3	NUM
crl-16525	309	20	(	(	PUNCT
crl-16525	309	21	dec	dec	PROPN
crl-16525	309	22	.	.	PROPN
crl-16525	309	23	1	1	NUM
crl-16525	309	24	,	,	PUNCT
crl-16525	309	25	1976	1976	NUM
crl-16525	309	26	):	):	PUNCT
crl-16525	309	27	257–313	257–313	NUM
crl-16525	309	28	.	.	PUNCT
crl-16525	309	29	33	33	NUM
crl-16525	309	30	.	.	PUNCT
crl-16525	310	1	kimberly	kimberly	PROPN
crl-16525	310	2	k.	k.	PROPN
crl-16525	310	3	vardeman	vardeman	PROPN
crl-16525	310	4	and	and	CCONJ
crl-16525	310	5	ian	ian	ADJ
crl-16525	310	6	barba	barba	NOUN
crl-16525	310	7	,	,	PUNCT
crl-16525	310	8	“	"	PUNCT
crl-16525	310	9	reference	reference	NOUN
crl-16525	310	10	in	in	ADP
crl-16525	310	11	160	160	NUM
crl-16525	310	12	characters	character	NOUN
crl-16525	310	13	or	or	CCONJ
crl-16525	310	14	less	less	ADJ
crl-16525	310	15	:	:	PUNCT
crl-16525	310	16	the	the	DET
crl-16525	310	17	role	role	NOUN
crl-16525	310	18	of	of	ADP
crl-16525	310	19	text	text	NOUN
crl-16525	310	20	messaging	message	VERB
crl-16525	310	21	in	in	ADP
crl-16525	310	22	virtual	virtual	ADJ
crl-16525	310	23	reference	reference	NOUN
crl-16525	310	24	services	service	NOUN
crl-16525	310	25	,	,	PUNCT
crl-16525	310	26	”	"	PUNCT
crl-16525	310	27	internet	internet	NOUN
crl-16525	310	28	reference	reference	NOUN
crl-16525	310	29	services	service	NOUN
crl-16525	310	30	quarterly	quarterly	ADJ
crl-16525	310	31	19	19	NUM
crl-16525	310	32	,	,	PUNCT
crl-16525	310	33	no	no	NOUN
crl-16525	310	34	.	.	NOUN
crl-16525	310	35	3/4	3/4	NUM
crl-16525	310	36	(	(	PUNCT
crl-16525	310	37	oct.2	oct.2	PROPN
crl-16525	310	38	,	,	PUNCT
crl-16525	310	39	2014	2014	NUM
crl-16525	310	40	):	):	PUNCT
crl-16525	310	41	163–79	163–79	X
crl-16525	310	42	,	,	PUNCT
crl-16525	310	43	doi:10.1080/10875301.2014.984098	doi:10.1080/10875301.2014.984098	PROPN
crl-16525	310	44	.	.	PROPN
crl-16525	310	45	34	34	NUM
crl-16525	310	46	.	.	PUNCT
crl-16525	311	1	reference	reference	NOUN
crl-16525	311	2	and	and	CCONJ
crl-16525	311	3	user	user	NOUN
crl-16525	311	4	services	service	NOUN
crl-16525	311	5	association	association	PROPN
crl-16525	311	6	,	,	PUNCT
crl-16525	311	7	“	"	PUNCT
crl-16525	311	8	measuring	measure	VERB
crl-16525	311	9	and	and	CCONJ
crl-16525	311	10	assessing	assess	VERB
crl-16525	311	11	reference	reference	NOUN
crl-16525	311	12	services	service	NOUN
crl-16525	311	13	and	and	CCONJ
crl-16525	311	14	resources	resource	NOUN
crl-16525	311	15	:	:	PUNCT
crl-16525	311	16	a	a	DET
crl-16525	311	17	guide	guide	NOUN
crl-16525	311	18	,	,	PUNCT
crl-16525	311	19	”	"	PUNCT
crl-16525	311	20	american	american	PROPN
crl-16525	311	21	library	library	PROPN
crl-16525	311	22	association	association	PROPN
crl-16525	311	23	,	,	PUNCT
crl-16525	311	24	n.d	n.d	PROPN
crl-16525	311	25	.	.	PROPN
crl-16525	311	26	,	,	PUNCT
crl-16525	311	27	available	available	ADJ
crl-16525	311	28	online	online	ADV
crl-16525	311	29	at	at	ADP
crl-16525	311	30	http://www.ala	http://www.ala	PROPN
crl-16525	311	31	.	.	PUNCT
crl-16525	312	1	org	org	PROPN
crl-16525	312	2	/	/	SYM
crl-16525	312	3	rusa	rusa	NOUN
crl-16525	312	4	/	/	SYM
crl-16525	312	5	sections	section	NOUN
crl-16525	312	6	/	/	SYM
crl-16525	312	7	rss	rss	NOUN
crl-16525	312	8	/	/	SYM
crl-16525	312	9	rsssection	rsssection	NOUN
crl-16525	312	10	/	/	SYM
crl-16525	312	11	rsscomm	rsscomm	NOUN
crl-16525	312	12	/	/	SYM
crl-16525	312	13	evaluationofref	evaluationofref	NOUN
crl-16525	312	14	/	/	SYM
crl-16525	312	15	measrefguide	measrefguide	NOUN
crl-16525	312	16	[	[	X
crl-16525	312	17	accessed	access	VERB
crl-16525	312	18	18	18	NUM
crl-16525	312	19	may	may	AUX
crl-16525	312	20	2016	2016	NUM
crl-16525	312	21	]	]	PUNCT
crl-16525	312	22	.	.	PUNCT
crl-16525	313	1	35	35	NUM
crl-16525	313	2	.	.	PUNCT
crl-16525	313	3	s.j	s.j	PROPN
crl-16525	313	4	.	.	PROPN
crl-16525	313	5	tracy	tracy	PROPN
crl-16525	313	6	,	,	PUNCT
crl-16525	313	7	“	"	PUNCT
crl-16525	313	8	qualitative	qualitative	ADJ
crl-16525	313	9	quality	quality	NOUN
crl-16525	313	10	:	:	PUNCT
crl-16525	313	11	eight	eight	NUM
crl-16525	313	12	‘	'	PUNCT
crl-16525	313	13	big	big	ADJ
crl-16525	313	14	-	-	PUNCT
crl-16525	313	15	tent	tent	NOUN
crl-16525	313	16	’	'	PUNCT
crl-16525	313	17	criteria	criterion	NOUN
crl-16525	313	18	for	for	ADP
crl-16525	313	19	excellent	excellent	ADJ
crl-16525	313	20	qualitative	qualitative	ADJ
crl-16525	313	21	research	research	NOUN
crl-16525	313	22	,	,	PUNCT
crl-16525	313	23	”	"	PUNCT
crl-16525	313	24	qualitative	qualitative	ADJ
crl-16525	313	25	inquiry	inquiry	NOUN
crl-16525	313	26	16	16	NUM
crl-16525	313	27	,	,	PUNCT
crl-16525	313	28	no	no	NOUN
crl-16525	313	29	.	.	NOUN
crl-16525	313	30	10	10	NUM
crl-16525	313	31	(	(	PUNCT
crl-16525	313	32	dec	dec	PROPN
crl-16525	313	33	.	.	PROPN
crl-16525	313	34	1	1	NUM
crl-16525	313	35	,	,	PUNCT
crl-16525	313	36	2010	2010	NUM
crl-16525	313	37	):	):	PUNCT
crl-16525	313	38	847	847	NUM
crl-16525	313	39	,	,	PUNCT
crl-16525	313	40	doi:10.1177/1077800410383121	doi:10.1177/1077800410383121	ADJ
crl-16525	313	41	.	.	PUNCT
crl-16525	314	1	36	36	NUM
crl-16525	314	2	.	.	X
crl-16525	314	3	ibid	ibid	NOUN
crl-16525	314	4	.	.	PUNCT
crl-16525	315	1	37	37	NUM
crl-16525	315	2	.	.	PUNCT
crl-16525	315	3	ken	ken	PROPN
crl-16525	315	4	w.	w.	PROPN
crl-16525	315	5	parry	parry	PROPN
crl-16525	315	6	,	,	PUNCT
crl-16525	315	7	“	"	PUNCT
crl-16525	315	8	constant	constant	ADJ
crl-16525	315	9	comparison	comparison	NOUN
crl-16525	315	10	,	,	PUNCT
crl-16525	315	11	”	"	PUNCT
crl-16525	315	12	in	in	ADP
crl-16525	315	13	encyclopedia	encyclopedia	NOUN
crl-16525	315	14	of	of	ADP
crl-16525	315	15	social	social	ADJ
crl-16525	315	16	science	science	NOUN
crl-16525	315	17	research	research	NOUN
crl-16525	315	18	methods	method	NOUN
crl-16525	315	19	(	(	PUNCT
crl-16525	315	20	thousand	thousand	NUM
crl-16525	315	21	oaks	oak	NOUN
crl-16525	315	22	,	,	PUNCT
crl-16525	315	23	calif	calif	PROPN
crl-16525	315	24	.	.	PROPN
crl-16525	315	25	:	:	PUNCT
crl-16525	315	26	sage	sage	NOUN
crl-16525	315	27	,	,	PUNCT
crl-16525	315	28	2004	2004	NUM
crl-16525	315	29	)	)	PUNCT
crl-16525	315	30	,	,	PUNCT
crl-16525	315	31	181–82	181–82	NUM
crl-16525	315	32	.	.	PUNCT
crl-16525	316	1	38	38	NUM
crl-16525	316	2	.	.	PUNCT
crl-16525	317	1	if	if	SCONJ
crl-16525	317	2	students	student	NOUN
crl-16525	317	3	inadvertently	inadvertently	ADV
crl-16525	317	4	left	leave	VERB
crl-16525	317	5	the	the	DET
crl-16525	317	6	chat	chat	NOUN
crl-16525	317	7	window	window	NOUN
crl-16525	317	8	and	and	CCONJ
crl-16525	317	9	returned	return	VERB
crl-16525	317	10	to	to	ADP
crl-16525	317	11	a	a	DET
crl-16525	317	12	new	new	ADJ
crl-16525	317	13	window	window	NOUN
crl-16525	317	14	assuming	assuming	NOUN
crl-16525	317	15	(	(	PUNCT
crl-16525	317	16	rightly	rightly	ADV
crl-16525	317	17	or	or	CCONJ
crl-16525	317	18	wrongly	wrongly	ADV
crl-16525	317	19	)	)	PUNCT
crl-16525	317	20	that	that	SCONJ
crl-16525	317	21	they	they	PRON
crl-16525	317	22	were	be	AUX
crl-16525	317	23	chatting	chat	VERB
crl-16525	317	24	with	with	ADP
crl-16525	317	25	the	the	DET
crl-16525	317	26	same	same	ADJ
crl-16525	317	27	librarian	librarian	NOUN
crl-16525	317	28	,	,	PUNCT
crl-16525	317	29	the	the	DET
crl-16525	317	30	duration	duration	NOUN
crl-16525	317	31	included	include	VERB
crl-16525	317	32	the	the	DET
crl-16525	317	33	second	second	ADJ
crl-16525	317	34	transcript	transcript	NOUN
crl-16525	317	35	.	.	PUNCT
crl-16525	318	1	39	39	NUM
crl-16525	318	2	.	.	PUNCT
crl-16525	319	1	sarah	sarah	PROPN
crl-16525	319	2	passonneau	passonneau	PROPN
crl-16525	319	3	and	and	CCONJ
crl-16525	319	4	dan	dan	PROPN
crl-16525	319	5	coffey	coffey	PROPN
crl-16525	319	6	,	,	PUNCT
crl-16525	319	7	“	"	PUNCT
crl-16525	319	8	the	the	DET
crl-16525	319	9	role	role	NOUN
crl-16525	319	10	of	of	ADP
crl-16525	319	11	synchronous	synchronous	ADJ
crl-16525	319	12	virtual	virtual	ADJ
crl-16525	319	13	reference	reference	NOUN
crl-16525	319	14	in	in	ADP
crl-16525	319	15	teaching	teaching	NOUN
crl-16525	319	16	and	and	CCONJ
crl-16525	319	17	learning	learning	NOUN
crl-16525	319	18	:	:	PUNCT
crl-16525	319	19	a	a	DET
crl-16525	319	20	grounded	ground	VERB
crl-16525	319	21	theory	theory	NOUN
crl-16525	319	22	analysis	analysis	NOUN
crl-16525	319	23	of	of	ADP
crl-16525	319	24	instant	instant	ADJ
crl-16525	319	25	messaging	messaging	NOUN
crl-16525	319	26	transcripts	transcript	NOUN
crl-16525	319	27	,	,	PUNCT
crl-16525	319	28	”	"	PUNCT
crl-16525	319	29	college	college	PROPN
crl-16525	319	30	&	&	CCONJ
crl-16525	319	31	research	research	PROPN
crl-16525	319	32	libraries	library	NOUN
crl-16525	319	33	72	72	NUM
crl-16525	319	34	,	,	PUNCT
crl-16525	319	35	no	no	NOUN
crl-16525	319	36	.	.	NOUN
crl-16525	319	37	3	3	NUM
crl-16525	319	38	(	(	PUNCT
crl-16525	319	39	may	may	AUX
crl-16525	319	40	2011	2011	NUM
crl-16525	319	41	):	):	PUNCT
crl-16525	319	42	276–94	276–94	NOUN
crl-16525	319	43	.	.	PUNCT
crl-16525	320	1	40	40	NUM
crl-16525	320	2	.	.	PUNCT
crl-16525	321	1	pnina	pnina	PROPN
crl-16525	321	2	shachaf	shachaf	PROPN
crl-16525	321	3	and	and	CCONJ
crl-16525	321	4	sarah	sarah	PROPN
crl-16525	321	5	m.	m.	PROPN
crl-16525	321	6	horowitz	horowitz	PROPN
crl-16525	321	7	,	,	PUNCT
crl-16525	321	8	“	"	PUNCT
crl-16525	321	9	virtual	virtual	ADJ
crl-16525	321	10	reference	reference	NOUN
crl-16525	321	11	service	service	NOUN
crl-16525	321	12	evaluation	evaluation	NOUN
crl-16525	321	13	:	:	PUNCT
crl-16525	321	14	adherence	adherence	NOUN
crl-16525	321	15	to	to	ADP
crl-16525	321	16	rusa	rusa	VERB
crl-16525	321	17	behavioral	behavioral	ADJ
crl-16525	321	18	guidelines	guideline	NOUN
crl-16525	321	19	and	and	CCONJ
crl-16525	321	20	ifla	ifla	PROPN
crl-16525	321	21	digital	digital	PROPN
crl-16525	321	22	reference	reference	NOUN
crl-16525	321	23	guidelines	guideline	NOUN
crl-16525	321	24	,	,	PUNCT
crl-16525	321	25	”	"	PUNCT
crl-16525	321	26	library	library	PROPN
crl-16525	321	27	&	&	CCONJ
crl-16525	321	28	information	information	PROPN
crl-16525	321	29	science	science	PROPN
crl-16525	321	30	research	research	NOUN
crl-16525	321	31	30	30	NUM
crl-16525	321	32	,	,	PUNCT
crl-16525	321	33	no	no	NOUN
crl-16525	321	34	.	.	NOUN
crl-16525	321	35	2	2	NUM
crl-16525	321	36	(	(	PUNCT
crl-16525	321	37	june	june	PROPN
crl-16525	321	38	2008	2008	NUM
crl-16525	321	39	):	):	PUNCT
crl-16525	321	40	122–37	122–37	PROPN
crl-16525	321	41	,	,	PUNCT
crl-16525	321	42	doi:10.1016	doi:10.1016	PROPN
crl-16525	321	43	/	/	SYM
crl-16525	321	44	j.lisr.2007.12.002	j.lisr.2007.12.002	PROPN
crl-16525	321	45	.	.	PROPN
crl-16525	322	1	41	41	NUM
crl-16525	322	2	.	.	PUNCT
crl-16525	323	1	douglas	douglas	PROPN
crl-16525	323	2	ezzy	ezzy	PROPN
crl-16525	323	3	,	,	PUNCT
crl-16525	323	4	qualitative	qualitative	ADJ
crl-16525	323	5	analysis	analysis	NOUN
crl-16525	323	6	:	:	PUNCT
crl-16525	323	7	practice	practice	NOUN
crl-16525	323	8	and	and	CCONJ
crl-16525	323	9	innovation	innovation	NOUN
crl-16525	323	10	(	(	PUNCT
crl-16525	323	11	routledge	routledge	NOUN
crl-16525	323	12	,	,	PUNCT
crl-16525	323	13	2002	2002	NUM
crl-16525	323	14	)	)	PUNCT
crl-16525	323	15	,	,	PUNCT
crl-16525	323	16	28	28	NUM
crl-16525	323	17	.	.	PUNCT
crl-16525	324	1	42	42	NUM
crl-16525	324	2	.	.	PUNCT
crl-16525	325	1	ibid	ibid	VERB
crl-16525	325	2	.	.	PUNCT
crl-16525	325	3	,	,	PUNCT
crl-16525	325	4	10	10	NUM
crl-16525	325	5	.	.	NUM
crl-16525	326	1	43	43	NUM
crl-16525	326	2	.	.	PUNCT
crl-16525	327	1	ian	ian	PROPN
crl-16525	327	2	v.	v.	PROPN
crl-16525	327	3	cornelius	cornelius	PROPN
crl-16525	327	4	,	,	PUNCT
crl-16525	327	5	meaning	meaning	NOUN
crl-16525	327	6	and	and	CCONJ
crl-16525	327	7	method	method	NOUN
crl-16525	327	8	in	in	ADP
crl-16525	327	9	information	information	NOUN
crl-16525	327	10	studies	study	NOUN
crl-16525	327	11	(	(	PUNCT
crl-16525	327	12	norwood	norwood	PROPN
crl-16525	327	13	,	,	PUNCT
crl-16525	327	14	n.j	n.j	PROPN
crl-16525	327	15	.	.	PROPN
crl-16525	327	16	:	:	PUNCT
crl-16525	327	17	ablex	ablex	PROPN
crl-16525	327	18	,	,	PUNCT
crl-16525	327	19	1996	1996	NUM
crl-16525	327	20	)	)	PUNCT
crl-16525	327	21	.	.	PUNCT
crl-16525	328	1	44	44	NUM
crl-16525	328	2	.	.	PUNCT
crl-16525	329	1	sharon	sharon	PROPN
crl-16525	329	2	lauricella	lauricella	PROPN
crl-16525	329	3	and	and	CCONJ
crl-16525	329	4	robin	robin	PROPN
crl-16525	329	5	kay	kay	PROPN
crl-16525	329	6	,	,	PUNCT
crl-16525	329	7	“	"	PUNCT
crl-16525	329	8	exploring	explore	VERB
crl-16525	329	9	the	the	DET
crl-16525	329	10	use	use	NOUN
crl-16525	329	11	of	of	ADP
crl-16525	329	12	text	text	NOUN
crl-16525	329	13	and	and	CCONJ
crl-16525	329	14	instant	instant	ADJ
crl-16525	329	15	messaging	messaging	NOUN
crl-16525	329	16	in	in	ADP
crl-16525	329	17	higher	high	ADJ
crl-16525	329	18	education	education	NOUN
crl-16525	329	19	classrooms	classroom	NOUN
crl-16525	329	20	,	,	PUNCT
crl-16525	329	21	”	"	PUNCT
crl-16525	329	22	research	research	NOUN
crl-16525	329	23	in	in	ADP
crl-16525	329	24	learning	learn	VERB
crl-16525	329	25	technology	technology	NOUN
crl-16525	329	26	21	21	NUM
crl-16525	329	27	(	(	PUNCT
crl-16525	329	28	sept	sept	PROPN
crl-16525	329	29	.	.	PROPN
crl-16525	329	30	3	3	NUM
crl-16525	329	31	,	,	PUNCT
crl-16525	329	32	2013	2013	NUM
crl-16525	329	33	)	)	PUNCT
crl-16525	329	34	,	,	PUNCT
crl-16525	329	35	doi:10.3402	doi:10.3402	PROPN
crl-16525	329	36	/	/	SYM
crl-16525	329	37	rlt	rlt	PROPN
crl-16525	329	38	.	.	PUNCT
crl-16525	330	1	v21i0.19061	v21i0.19061	PROPN
crl-16525	330	2	.	.	PUNCT
crl-16525	330	3	468	468	NUM
crl-16525	330	4	college	college	PROPN
crl-16525	330	5	&	&	CCONJ
crl-16525	330	6	research	research	PROPN
crl-16525	330	7	libraries	library	NOUN
crl-16525	330	8	july	july	PROPN
crl-16525	330	9	2016	2016	NUM
crl-16525	330	10	45	45	NUM
crl-16525	330	11	.	.	PUNCT
crl-16525	331	1	search	search	NOUN
crl-16525	331	2	engine	engine	NOUN
crl-16525	331	3	bids	bid	NOUN
crl-16525	331	4	might	might	AUX
crl-16525	331	5	increase	increase	VERB
crl-16525	331	6	as	as	SCONJ
crl-16525	331	7	libraries	library	NOUN
crl-16525	331	8	develop	develop	VERB
crl-16525	331	9	reference	reference	NOUN
crl-16525	331	10	knowledge	knowledge	NOUN
crl-16525	331	11	bases	basis	NOUN
crl-16525	331	12	to	to	PART
crl-16525	331	13	answer	answer	VERB
crl-16525	331	14	common	common	ADJ
crl-16525	331	15	questions	question	NOUN
crl-16525	331	16	through	through	ADP
crl-16525	331	17	faqs	faqs	NOUN
crl-16525	331	18	rather	rather	ADV
crl-16525	331	19	than	than	ADP
crl-16525	331	20	direct	direct	ADJ
crl-16525	331	21	interaction	interaction	NOUN
crl-16525	331	22	.	.	PUNCT
crl-16525	332	1	46	46	NUM
crl-16525	332	2	.	.	PUNCT
crl-16525	333	1	tammi	tammi	PROPN
crl-16525	333	2	m.	m.	PROPN
crl-16525	333	3	owens	owens	PROPN
crl-16525	333	4	,	,	PUNCT
crl-16525	333	5	“	"	PUNCT
crl-16525	333	6	communication	communication	NOUN
crl-16525	333	7	,	,	PUNCT
crl-16525	333	8	face	face	NOUN
crl-16525	333	9	saving	saving	NOUN
crl-16525	333	10	,	,	PUNCT
crl-16525	333	11	and	and	CCONJ
crl-16525	333	12	anxiety	anxiety	NOUN
crl-16525	333	13	at	at	ADP
crl-16525	333	14	an	an	DET
crl-16525	333	15	academic	academic	ADJ
crl-16525	333	16	library	library	NOUN
crl-16525	333	17	’s	’s	PART
crl-16525	333	18	virtual	virtual	ADJ
crl-16525	333	19	reference	reference	NOUN
crl-16525	333	20	service	service	NOUN
crl-16525	333	21	,	,	PUNCT
crl-16525	333	22	”	"	PUNCT
crl-16525	333	23	internet	internet	NOUN
crl-16525	333	24	reference	reference	NOUN
crl-16525	333	25	services	service	NOUN
crl-16525	333	26	quarterly	quarterly	ADJ
crl-16525	333	27	18	18	NUM
crl-16525	333	28	,	,	PUNCT
crl-16525	333	29	no	no	NOUN
crl-16525	333	30	.	.	NOUN
crl-16525	333	31	2	2	NUM
crl-16525	333	32	(	(	PUNCT
crl-16525	333	33	2013	2013	NUM
crl-16525	333	34	):	):	PUNCT
crl-16525	333	35	139–68	139–68	NOUN
crl-16525	333	36	,	,	PUNCT
crl-16525	333	37	doi:10.10	doi:10.10	PROPN
crl-16525	333	38	80/10875301.2013.809043	80/10875301.2013.809043	NUM
crl-16525	333	39	;	;	PUNCT
crl-16525	333	40	radford	radford	VERB
crl-16525	333	41	et	et	PROPN
crl-16525	333	42	al	al	PROPN
crl-16525	333	43	.	.	PROPN
crl-16525	333	44	,	,	PUNCT
crl-16525	333	45	“	"	PUNCT
crl-16525	333	46	on	on	ADP
crl-16525	333	47	virtual	virtual	ADJ
crl-16525	333	48	face	face	NOUN
crl-16525	333	49	-	-	PUNCT
crl-16525	333	50	work	work	NOUN
crl-16525	333	51	.	.	PUNCT
crl-16525	333	52	”	"	PUNCT
crl-16525	334	1	47	47	NUM
crl-16525	334	2	.	.	PUNCT
crl-16525	335	1	e.	e.	PROPN
crl-16525	335	2	pickard	pickard	PROPN
crl-16525	335	3	and	and	CCONJ
crl-16525	335	4	f.	f.	PROPN
crl-16525	335	5	logan	logan	VERB
crl-16525	335	6	,	,	PUNCT
crl-16525	335	7	“	"	PUNCT
crl-16525	335	8	the	the	DET
crl-16525	335	9	research	research	NOUN
crl-16525	335	10	process	process	NOUN
crl-16525	335	11	and	and	CCONJ
crl-16525	335	12	the	the	DET
crl-16525	335	13	library	library	NOUN
crl-16525	335	14	:	:	PUNCT
crl-16525	335	15	first	first	ADJ
crl-16525	335	16	-	-	PUNCT
crl-16525	335	17	generation	generation	NOUN
crl-16525	335	18	college	college	NOUN
crl-16525	335	19	seniors	senior	NOUN
crl-16525	335	20	vs.	vs.	ADP
crl-16525	335	21	freshmen	freshman	NOUN
crl-16525	335	22	,	,	PUNCT
crl-16525	335	23	”	"	PUNCT
crl-16525	335	24	college	college	PROPN
crl-16525	335	25	&	&	CCONJ
crl-16525	335	26	research	research	PROPN
crl-16525	335	27	libraries	library	NOUN
crl-16525	335	28	74	74	NUM
crl-16525	335	29	,	,	PUNCT
crl-16525	335	30	no	no	NOUN
crl-16525	335	31	.	.	NOUN
crl-16525	335	32	4	4	NUM
crl-16525	335	33	(	(	PUNCT
crl-16525	335	34	july	july	PROPN
crl-16525	335	35	1	1	NUM
crl-16525	335	36	,	,	PUNCT
crl-16525	335	37	2013	2013	NUM
crl-16525	335	38	):	):	PUNCT
crl-16525	335	39	399–415	399–415	NUM
crl-16525	335	40	,	,	PUNCT
crl-16525	335	41	doi:10.5860/	doi:10.5860/	PROPN
crl-16525	335	42	crl-348	crl-348	NOUN
crl-16525	335	43	.	.	PUNCT