College and Research Libraries 236 j College & Research Libraries • May 1975 the great bulk of the entries. These chap- ters include the Presidencia da Republica, the sixteen ministries (ranging alphabetical- ly from aeronautics to transportation), and the Getlllio Vargas Foundation; further- more, at the end of entries for each minis- try's publications are those for related au- tonomous agencies: such important bodies as the Conselho N acional de Pesquisas, Bib- lioteca N acional, Banco do Brasil, Instituto Brasileiro do Cafe, and the regional coordi- nating and planning authorities (SUD AM, SUDENE, SUDESUL, and SUDECO)- to name just a few examples. Each chapter begins with a review of the basic legislation affecting the overall en- tity (e.g., ministry) and provides an out- line of the agencies subordinated or ad- ministratively attached to it. Similar data for agencies within the chapter give the names under which the entity has been known, together with dates and titles of legislation which caused those changes. As a consequence, the volume can greatly as- sist those seeking to understand the struc- ture of Brazilian federal government orga- nization. The entry for each serial consists of an annotation with most of the following ele- ments: contents (describing the nature of the serial whose title is not self-explana- tory); variation in title; frequency, or bib- liographical history, complete since 1961 and less detailed for the earlier period; numbering irregularities where required; cross-references to other related titles in the guide; mention of indexes, both those of the serial itself and indexing services which include it (notably those issued by the Instituto Brasileiro de Bibliografia e Documenta9ao) ; and finally citations to other bibliographical works which provide additional information or location of copies in American or British libraries. A three-part appendix follows the text: ( 1) a list of libraries and archives in Bra- zil (principally in Rio de Janeiro and Bra- silia) whose holdings and serial records were consulted; ( 2) the three American in- stitutions (Indiana University, UCLA, and the Los Angeles County Law Library) which played a similar role in this country; and ( 3) a bibliography of publications con- sulted in the preparation of the guide. Pages 367 to 445 contain a detailed index to both titles and issuing agencies, with very ·helpful cross-references from initial- isms and acronyms. Only those who have themselves under- taken the compilation of library guides, bib- liographies, union lists, and similar biblio- graphical tools can fully appreciate the myriad details they contain and the amaz- ing number of questions and discrepancies (apparent or real) which must be resolved. It is a pleasure to report that the Lombardi volume shows careful attention to detail; indeed typographical errors and similar shortcomings are exceedingly rare. In sum- mary, Ms. Lombardi has given Brazilianists a very useful tool, one which certainly will be heavily used by students of Brazilian government and which will probably be- come "the bible" of librarians concerned with the acquisition and cataloging of Bra- zilian federal documents.-WiUiam Vernon Jackson, George Peabody College for Teachers and Vanderbilt University, Nash- viUe, Tennessee. Madison, Charles A. Irving to Irving: Au- thor-Publisher Relations, 1800-197 4. New York: Bowker, 1974. 279p. $9.95. Writing, not the least such serious writ- ing as the literary novel, poetry, and the philosophical essay, is probably viewed by more readers than not today as an absolute activity, to be approached in terms only of itself and not, certainly, with regard to what porridge, or what publisher, the au- thor had. Insofar as the publisher is indeed unduly neglected as a factor in the total creative equation, to that degree we must be grate- ful to Charles Madison for a richly detailed, well-documented historical survey of the author-publisher relationship. Essentially, in each of his twenty-eight chapters Madison describes the dealings of one American publisher or one of his editors with one writer: e.g., Henry Holt and William James, Scribner's Maxwell Perkins and Thomas Wolfe, McGraw-Hill and Clifford Irving. The attention afforded these various matchings is uneven, although usually un- derstandably and appropriately so: the steady and cordial association of Washing- ton Irving and George Putnam is disposed of in two pages, while twenty are required for Sinclair Lewis' peregrinations from Har- per to Holt to Harcourt to Doubleday to Random House. In those few instances where there is, in fact, a seemingly unjusti- fiable lack of balance, it appears to have been a matter of Madison's not wanting to waste material at hand. The decline from the gentleman-publish- er of the nineteenth century, who charac- teristically represented to the author both patron, business manager, confidant, and artistic midwife, to today' s seven-figure ma- neuvering of conglomerate and literary agent is roundly regretted by Madison. This the reader may regard as rather gratuitous moralizing. It is, however, easy-and val- uable-to see in the case of any number of the writers Madison treats-most notably Fitzgerald and Wolfe, both of whom had highly personal problems that demanded an editor with the perception and stamina of a Maxwell Perkins-that the final shape of the literary product depended to a greater degree than we might otherwise re- alize on the quality of the author-publisher relationship. In documenting this point, Irving to Irving offers its own modest con- tribution to literary criticism as well as to publishing history. While there is a substantial, and unfor- tunately unfootnoted, reliance on other published materials, the use of much pre- viously unpublished correspondence and Madison's own recollections from fifty years in the publishing trade make this clearly more than a cut-and-paste history. One might wish it were less selective: the names of Faulkner, Hemingway, and Whitman, for example, do not even appear in the book. Withal, however, Irving to Irving is a fascinating work and well worth any li- brary's acquisition.-Charles Helzer, Uni- versity of Chicago Library, Chicago, Illi- nois. Beeler, M. G. Fancher; Grim, Jerry; Her- ling, John P.; James, Stephen; Martin, Miles W.; and Naylor, Alice. Measuring the Quality of Library Service: A Hamd- book. Metuchen, N.J.: Scarecrow, 1974. 208p. $6.50. The compilers were some of the members of the Ohio Library Association Library Development Committee in 1972. They be- Recent Publications / 2:37 gan with this definition: "Total Library Service meets the needs of people for knowledge and ideas through access to or- ganized collections of all media; develops an awareness among all people of their need for research, informational, recreation- al and educational resources, utilizes a sys- tem of acquisition, storage, and transmis- sion of information." On that basis, the group points to the undoubted need of per- formance evaluation that calls upon the user, present and potential, to have input to library management. Documents dated 1966-72 representing nineteen measuring techniques, some with comments by the compilers, are followed by ten documents which are recommenda- tions for action based on research. Eight of these are conclusions from the earlier tech- niques. For the ten, criteria for inclusion include "creativeness, non-standard nature of content, or pointing in new direction." The third section is a seventeen-item, brief- ly annotated, background bibliography. As one can see from the index, there are se- lections for all types of libraries, but not for all types of users; e.g., children, as the January 1974 Library Trends did. There are no indexed notations for such known measuring techniques as MBO, operations research, or even systems analysis. Section I presents ''a survey of some of the methods currently in use to measure the quality of library service . . . applicable in a variety of kinds of libraries and situa- tions." Hard criteria are lacking for selec- tions in this and the bibliography. One wonders, for example, why R. W. Trueswell and M. K. Buckland were excluded. Necessary printing techniques make the text hard to follow; compilers' comments are difficult to differentiate. Nevertheless, the compilers and publisher are to be com- mended for adding impetus to the difficult task that faces all libraries. This handbook may give some of us a place to start in find- ing ways to allow our users (and our po- tential users through community surveys) to keep our service institutions viable. With continuing application, and necessary feed- back, there will be further editions. One hopes these editions will correct the failure of not telling us why particular items were selected or suggesting which technique