Issues In Science and Technology Librarianship 005 (MARCH 1993) URL = ftp://ftp.lib.ncsu.edu/pub/stacks/sts/sts-005 ------------->> ---------- ---- -- ##### ####### ##### - # # # - # # # S - ##### # ##### T ELECTRONIC - # # # S COMMUNICATIONS -- # # # ---- ##### # ##### --------- ----------------------->> ISSUES IN SCIENCE AND TECHNOLOGY LIBRARIANSHIP MARCH 1993 NUMBER 5 __________________________________________________________________ ALA ACRL SCIENCE AND TECHNOLOGY SECTION __________________________________________________________________ CONTENTS: FROM THE EDITOR: LINES 47-67 FROM STS: SCIENCE REFERENCE SERVICE: ALA PRECONFERENCE--DENISE BENNETT: LINES 68-121 PRESERVATION OF SCIENCE MATERIALS--MARILYN VON SEGGERN: LINES 122-204 SCIENCE DATABASES ON THE INTERNET--ANN EAGAN: LINES 205-439 PAMNET: A LISTSERV FORUM FOR PHYSICS, ASTRONOMY AND MATHEMATICS LIBRARIANS: LINES 440-617 BY JOANNE GOODE, UNIVERSITY OF KENTUCKY LIBRARIES ANNOUNCEMENTS: NATIONAL ENGINEERING INFORMATION SERVICE PROCEEDINGS--JOHN SAYLOR: LINES 618-655 RLG'S NEW SEARCH SYSTEM DEBUTS AT DARTMOUTH--RLG: LINES 656-697 LIBRARY OF CONGRESS JOINS THE RESEARCH LIBRARIES GROUP--RLG: LINES 698-751 RETHINKING REFERENCE (EAST)--ANNE LIPOW: LINES 752-1002 ___________________________________________________________________________ FROM THE EDITOR: This issue of ISTL includes more news from the ACRL Science and Technology Section then in previous issues. There are two reasons for this. The section wanted to have longer reports on it's activities at ALA meetings then provided in the paper newsletter. In particular, we wanted to have more in depth reports of the various STS Discussion Groups which meet both at Midwinter and Summer meetings. The second reason is that ACRL's support for the STS paper newsletter, the Signal, has been cut back. If the money is not restored, we will have to use this medium even more in the future to report on STS committee meeting highlights. The editorial board is working on lining up some interesting articles for the May issue. If you are interested in publishing in ISTL, we encourage you to contact us at ACRLSTS@HAL.UNM.EDU with your ideas. Harry LLull University of New Mexico ACRLSTS@HAL.UNM.EDU ____________________________________________________________________ SCIENCE REFERENCE SERVICE: AN INTRODUCTION FOR THE GENERAL REFERENCE LIBRARIAN The STS Section is sponsoring a Preconference before the ALA Annual Meeting. This Preconference is designed for academic librarians who serve at general reference desks at community colleges, colleges, or universities and who do not have formal training in science bibliography. This Preconference may also attract paraprofessionals and public librarians who answer science reference questions. All those who cringe when patrons ask sci/tech reference questions, who have gaps in their knowledge of sci/tech reference sources, who regret not taking a science reference course in library school, or who could benefit from a refresher course will find value in this Preconference. The speaker lineup: Introduction: Thomas Kirk, ACRL president-elect and college librarian, Berea College Keynote: "What Young Scientists Bring to the Library: What Nonscientists in the Library Can Do to Help Them." Tony Stankus, Science Librarian, College of the Holy Cross CD-ROM and online sources and strategies: Robin Raquet, Science Librarian, Trinity University Physical Science sources: Arleen Somerville, Physical Sciences Librarian, University of Rochester Applied Science sources: LeAnn Weller, Engineering Librarian, University of Kansas Life Sciences sources: Christina Peterson, Life & Health Sciences Librarian, San Jose State University Date: Friday, June 25, 1993 Place: New Orleans, LA Time: 8:30 a.m. - 6 p.m. Cost: ACRL members: $120 ALA members: $155 non-ALA members: $195 Registration deadline: May 17, 1993 All ACRL and RASD members will receive a flyer that contains a registration form. A registration form also appears in the March 1993 issue of _C&RL News_, on page 153. For further information, contact Denise Bennett at deniseb@nervm.nerdc.ufl.edu or 904/392-2850. from attending. ___________________________________________________________________________ PRESERVATION OF SCIENCE MATERIALS: DENVER STS GENERAL DISCUSSION GROUP BY: Marilyn Von Seggern The STS General Discussion Group met on Sunday, Jan. 24 to consider the question, "Preservation of Science Materials--What's the Point?". The discussion facilitator, Karen Motylewski of the Northeast Document Conservation Center in Andover, MA, formerly of the Smithsonian Astrophysics Observatory, outlined the considerations in a preservation program. She said that the cost of preservation can be discouraging, but there are inexpensive procedures which can give results. No matter what the medium, all can be attacked by the environment--air, humidity, dust, chemicals. Relative humidity should be kept between 25 and 50% with temperatures as low as library staff/users can tolerate. These conditions will help to retard deterioration if they are constant; rapid changes in humidity and temperature are destructive. In managing a library, typical preservation activities should include 1) monitoring temperature and humidity with a recording hypothermograph. A min/max hypothermometer could be read every day; 2) using shades on the windows, 3) using filters on UV and fluorescent lightbulbs; 4) lowering winter temperatures to 68 degrees; 5) changing furnace filters regularly; 6) working closely with the facilities/plant staff on environmental quality and maintenance schedules. Disaster preparedness enables one to act quickly when disaster strikes. Install or check sprinklers and fire alarms. Scope out the trouble spots--electrical system, old overhead water pipes , etc. Collection security is also a component of a preservation system. Do what you can to reduce theft and vandalism in your library, for example, providing inexpensive copying and making library staff aware of potential vandalism. Secure valuable collections, follow systematic closing procedures, inspect bags and briefcases, and consider presenting exhibits on damage to library materials. The actual treatment of materials may increase processing time, but will save them for more users. Catch simple repairs before they become big repairs. Do hinge-tightening on bound volumes; use pam-boxes or other types of boxes for unbound materials. Dusting of the stacks is important and will go a long way in helping materials to last. Staff training in correct handling of materials and spotting of needed repairs is crucial. Motylewski also said that powder-coated metal is now being recommended for shelving rather than wood or enamel-baked metal which off-gases harmful chemicals in close quarters. One question that is currently being debated is whether to do replacement or reformatting (microfilming or digitizing, for example) of threatened materials. A general rule is that the higher the level of technology, the shorter the life expectancy or salvaging possibility. There are still many uncertainties regarding electronic technology preservation. Mass de-acidification, on the other hand, is still not inexpensive; it averages $350/bound volume. An interesting question brought out in the discussion concerned selection of materials for preservation. Mann Library at Cornell University is currently investigating the preservation of literature by discipline by identifying the core literature through quantitative or citation analysis. Scientists participate by ranking their choices. The methodology used at Mann Library is available from Sam Demas, who is interested in working with other libraries which might like to replicate in other disciplines the approach that he has used in agriculture and entomology. He can be contacted at Mann Library, Cornell University, Ithaca, NY 14853; sgdl@cornell.edu; (607) 255-6919. The Preservation of Library Materials Section of ACRL has just created a Preservation of Science & Technology Materials Task Force. Jennifer Banks (MIT Libraries), Chair of the TF, was present at the discussion and said the committee feels some high level support (e.g., NSF) is needed for science resources preservation. Scientists as a group tend to be more involved in creating new resources than in using and being concerned about older ones. Motylewski invited sci/tech librarians to call her with specific preservation questions about their collections. Her phone number is (508) 470-1010. Marlena Wald compiled a bibliography/resource list on preservation of library materials for hand out at the discussion session. A copy can be requested from Marilyn Von Seggern (seggern@wsuvm1.wsu.edu). Librarians interested in preservation issues may want to consider an upcoming conference in Atlanta, GA, on May 21 and 22, 1993. The Magnetic Media Challenge: Preservation of Audio Tape & Videotape in Libraries and Archives is being sponsored by the Preservation of Library Materials Section of ALCTS. The cost is $145 for ALCTS members and $180 for ALA personal members and members of ARL, SAA or SOLINET. For more information contact Yvonne A. McLean, ALCTS, 50 E. Huron St. Chicago, IL 60611; (312) 280-5032 or 1-800-545-2433 ext. 5032. Marilyn Von Seggern Marlena Wald Co-Chairs, STS General Discussion Group ___________________________________________________________________________ SCIENCE DATABASES ON THE INTERNET: DENVER STS SCIENCE DATABASES DISCUSSION GROUP BY: Ann Eagan Co-chairs: Ann Eagan and Dawn Talbot Any program or discussion on the Internet draws a crowd and the Science Databases Discussion Group's discussion on Science Databases on the Internet was no different. Fifty-five people attended the discussion and contributed their own favorite, or newly discovered, databases to the group. Susan Starr, with the assistance of Ann Eagan, created a handout detailing Internet addresses and logins for a number of databases as well as information on how to access other sources. Some of the databases discussed were the Buckyball database, Pinet, Standards and Technology Information System, NSF and the Yellowstone National Park Natural Resources Bibliography. Some questions were raised about these and other databases. "Can you get expensive databases on the Internet?" led to explanations of licensing agreements for commercial databases mounted on local systems and an exchange of reasons why or why not you might want to use the Internet to access Dialog or STN. The main benefit of using the Internet to access these and other vendors, as advanced by some participants, is less expensive telecommunications costs. One disadvantage is the limited amount of software available for easily downloading or otherwise manipulating the information gained from these vendors via the Internet. Mention was also made of a debate in a recent issue of the _Chronicle of Higher Education_ on what is available via the Internet. "Is Genbank (CARL, etc.) hard to use?" This was a common question from those who had not used certain databases to those who had. Answers varied from flat yeses to sometimes. "How do you promote the use of these databases and train staff and users?" Billie Jo Reinhart of Cleveland State University described their promotion and training effort which includes noontime seminars for both faculty and staff inside and outside the library. To advertise the seminars to faculty, flyers were sent to the departments and notices posted in the faculty newspaper. The attendance rate has been 25-30 people per session. Cleveland State also uses the traditional presentation of new reference works to introduce new databases to the staff. So that one person is not overwhelmed by having to learn all the available databases, each librarian learns one database and gives a presentation on it to the others. At the University of Arizona, a personal demonstration of the Sonoma Software (LIBS) was given to the president of the Faculty Senate. This led to greater faculty understanding of what is available on the Internet. Other libraries post information on their campus wide information systems. Other discussion on the topic included various expressions of frustration at the difficulty in promoting cooperation between the faculty, the library and the computer center and a recommendation to sign onto the Net Train list for training ideas. Document delivery is becoming more and more popular as evidenced by the spirited discussion. Montana State University canceled a number of journals and now offers free delivery of documents ordered through Uncover. Other libraries have done similar things and found the cost of the document delivery service to be less than the cost of the journal subscriptions. Two studies comparing various document delivery services were mentioned. One study, by Janet Leath is now or soon will be an ERIC document. For more spirited discussions on science databases, please join the Science Databases Discussion Group in New Orleans on Saturday, June 26 from 2-4 p.m. A copy of the Science Databases on the Internet handout with the database addresses and logins follows. Internet Science Resources A Sampling of Science Resources on the Internet American Mathematical Society's e-math Telnet: E-MATH.AMS.COM or 130.44.1.100 Login: e-math Password: e-math Includes employment opportunities, an author index to mathematical reviews, connection to an Archie server and electronic distribution of the Bulletin of AMS (to begin Jan. 1992). Archpics Telnet: library.andrew.cmu.edu Login: library Type at the first menu: Esc 2 Type at the second menu: 2 References to locations of pictures of architectural interest Buckyballs Database Telnet: sabio.arizona.edu Login: sabio Select: Other databases and remote libraries Select: Buckyballs database Bibliography of background material and current citations on the topic of fullerenes and related chemical structures Einstein On-Line Service, Smithsonian Astrophysical Observatory Telnet: CFA204.HARVARD.EDU or 128.103.40.204 Login: einline Access to text files, numerical databases, data products (CD's, FITS files, photon lists) and utilities from the Einstein Observatory Satellite. Lunar and Planetary Institute, Gazetteer of Planetary Features TELNET lpi.jsc.nasa.gov Login: lpi Select: Information and Research from main menu Select: Reference Files from subsequent menu Searchable database of information regarding planetary surface features named and approved by the IAU. Netlib Mail: netlib@research.att.com netlib@ornl.gov netlib@uunet.uu.net Contents of mail message: send index You will receive a response with information on how to use this source of computer algorithms, routines, and programs. Pinet: Physics Information Network Telnet: pinet.aip.org Login: new Access to journal abstracts and conference proceedings, directory information and employment opportunities from the American Institute of Physics. There is a fee for use of this service (login as "new" for an overview of the system). Standards and Technology Information System Telnet NSSDCA.GSFC.NASA.GOV or 128.183.36.23 Username: NODIS Select Standards and Technology Information System from main menu Searchable database of standards, with abstracts and ordering information, from a variety of organizations including ANSI, IEEE, and ISO. Statlib MAIL statlib@lib.stat.cmu.edu Contents of message: send index System for distributing statistical software NSF (Mentioned during discussion) Telnet stis.nsf.gov Login: public Access to National Science Foundation publications, awards, abstracts of awards, phone numbers of directorates, descriptions of grant offerings, forms for grant applications. Gaea Survival (This one was mentioned during the discussion. I'm not sure the address is quite correct) ftp chpc.utexas.edu Login: anonymous Provides life spans of different species under various conditions. Places to look for Additional Sources Archie Telnet: archie.ans.net or archie.mcgill.ca Login: archie Type: help (for further instructions) Listing of ftp archive sites and files available via anonymous ftp. Hytelnet FTP: access.usask.ca Login: anonymous Directory: pub File: hytelnet* Hytelnet is a memory resident listing of internet resources, including library catalogs. PC, Unix and VMS versions are available at this site. To try the program first, Telnet: access.usask.ca, login: hytelnet Medical Resources on the Internet FTP: ftp.sura.net (128.167.254.179) Directory: pub/nic File: medical.resources.10-9 The list includes Listserv groups, Usenet groups, Freenets, Data Archives, and medical databases. SURAnet Guide to Selected Sources FTP: ftp.sura.net Login: anonymous Directory: pub/nic File: infoguide* An extensive guide to the internet, including science sites as well as "how to" instructions for the novice internet user. Special Internet Connections FTP: csd4.csd.uwm.edu Login: anonymous Directory: pub File: inet.services.txt A lengthy list of sites on the internet, including many of interest to science librarians. * The complete file name will include the current version number. Issue the command ls to determine the complete file name before attempting to download the file. ___________________________________________________________________________ PAMNET: A LISTSERV FORUM FOR PHYSICS, ASTRONOMY AND MATHEMATICS LIBRARIANS BY: Joanne Goode, University of Kentucky Libraries BACKGROUND PAMnet (SLA-PAM@UKCC.UKY.EDU) is a Listserv forum that was originally established for the members of the Physics, Astronomy, and Mathematics Division of the Special Libraries Association in 1988. PAMnet began life as a way to simply communicate among the members of PAM's mathematics community, primarily consisting in 1988 of a few PAM members with access to BITNET. Over the next two years, it quickly evolved and grew to include many of the PAM Division members from all three interest groups as well as many non-PAM members who had access to the INTERNET. PAMnet is managed by a Listserv at the University of Kentucky and the costs are underwritten by the University of Kentucky Libraries. Although PAMnet doesn't officially belong to the PAM Division, policy has been generally based on the consensus of the PAM Division members. Files have been archived for PAMnet since March of 1992. THE PRESENT PAMnet is now five years old and the subscriber list has grown to over 200 members. Almost 50% of the membership has signed on in just the last twelve months. Most of the members are from the United States and Canada, but many of our new members are from Europe, Australia and India. Most of the membership are academic librarians or are with observatories, but we also have members at government sites, national laboratories, corporations and at least one public librarian. PAMnet has subscribers located at the American Mathematics Society, the American Institute of Physics, Chemical Abstracts, and other publishing companies or institutions. The only restriction PAMnet policy places on membership is that the topics posted on PAMnet be related to information issues in the three subject areas of physics, astronomy, and mathematics. PAMnet is not a moderated forum. All mail sent to PAMnet is immediately sent out to all subscribers. The only intervention that I make as owner of PAMnet is to send out a greeting to new subscribers which includes guidelines and an abstract. In the greeting is a request to send back to me some biographical information. If the new subscriber chooses to send the biography, then I use that information to introduce the new subscriber on PAMnet. I personally feel that knowing who is on the forum makes members more comfortable with using it. The new member posting also gives members an opportunity to establish communication with colleagues with similar specialized interests. BENEFITS OF PAMNET In the beginning, most of the discussion on PAMnet related to PAM Division activities. We have used the forum to develop agendas for the workshops and roundtable discussions at the SLA annual conference. Requests for nominations for PAM offices and committee assignments have been posted. While PAMnet will continue to be a vehicle for distributing PAM Division news and business items, much more of the discussion now is concerned with topics of broader interest. For example, subscribers have used PAMnet to alert others to publication/pricing information on serials, comment on new CD-ROM products, identify resources on the Internet, discuss issues concerning electronic journals, and to enhance reference services. A regular feature on PAMnet is the updating and posting of a Journals Cancellation List - a project managed by David Stern at the University of Illinois. Many PAMnet subscribers are in one-person libraries or are often geographically isolated from other librarians working in the highly specialized areas of physics, astronomy, and mathematics. Isolation is a particular challenge for some of the astronomy professionals. Membership in PAMnet alleviates some of this isolation, heightens our sense of community and fosters the development of professional relationships in much shorter periods of time. EXAMPLES FROM PAMNET The ability to enhance reference services provides the more dramatic examples of the benefits of belonging to a listserv. Not only can reference services be enhanced in terms of speed and efficiency, but the kinds of reference services that can be provided are increased. The key benefit is the ability to tap into the kinds of information that may not be captured in traditional sources. The ability to provide enhanced services, in turn, enhances the professional reputation and the perceived value of the provider. One of my favorite examples is that of a request posted by Pam Enrici. (University of Minnesota, Duluth). Pam posted a request to identify a phone number for a professor in Astrophysics who had been with the University of Toronto during the 1960s. The request came from a professor visiting from Australia. The retired professor called Pam after being alerted by a PAMnet member and the two former colleagues were able to make contact. In another example, Donna Cromer (University of New Mexico) was asked to track down an issue of a journal requested by an anxious department chair. He had an electronic copy of the table of contents but the release of the issue could not be verified. Donna posted a request to PAMnet and reported that "within a short time, I received many responses, all negative". Even though, the issue was not located, the professor was so impressed with the effort made and the determination that it had not yet been released, that "he wrote a long letter of thanks and praise, sending it to my supervisor and the Dean of the Library". An experience provided by Harriet Martin (Brookhaven National Labs) illustrates another benefit. She reported that a prevailing view of the nets among some at her location was that they were "chatty and not worth our time..." She said that she "longed for a way to redeem my use of Internet/Bitnet" and that the opportunity came when the library needed to acquire an 8 volume series that was out of print - "..netting came to the rescue, and we received the donation of a perfect set from another PAmnet member at no cost to us. Voila! Redemption was at hand, and now more and more of the staff have entered the networking fray." Another example of somewhat non-traditional reference use is the gathering of benchmarking data through surveys and questions posted to PAMnet. Martha Tucker (University of Washington) posted a survey request to collect data on issuing keys to the library to faculty and graduate students. Martha reported that "PAMnet helped me to gather (within 3 days) information regarding reference keys to present to my administration, and to the faculty and graduate students. The outcome was successful--the departments agreed to buy us a security system and agreed to install higher security keys with a deposit required of everyone." PAMnet is a particularly useful tool for librarians new to the subject areas covered by PAMnet. PAMnet subscribers both collectively and, in many cases, individually have many years of experience in the three PAM areas. PAMnet provides an easy way to tap into and share in that knowledge. Daniel Burgard (Oklahoma State University Library) described the benefits to a newcomer very well with these remarks. "It (PAMNET) has become my greatest reference tool for answering tough math and physics questions. I have used information from PAMnet librarians in making retention decisions and in deciding how to handle new items in the library. As a beginning librarian thrust into the literature of mathematics and physics, PAMnet serves as my life saver, both literally and figuratively." FUTURE OF PAMNET If the last year is a reliable indicator or predictor, PAMnet will continue to grow as it becomes more well known and as the access to the INTERNET continues to broaden. The types of libraries and information professionals will continue to expand as more non-academics join the nets. This past year a number of new subscribers were people who didn't necessarily do most of their core work in the PAM disciplines but who wanted to keep updated in those areas. I think that trend will continue. Our membership has also changed to include higher percentages of members located outside of the US and Canada. I predict that PAMnet will become an even richer and more valuable resource as it grows and changes and, I believe, the uses of PAMnet will continue to evolve and change shaped by the creativity, knowledge and diversity of its membership. Joanne Goode (JMGOODE@UKCC.UKY.EDU) University of Kentucky Libraries on contracting assignment as: Director, Information Center Lexmark Int., Inc. Dept 990/ Bdlg 032-2 740 New Circle Rd Lexington, KY 40511 _____________________________________________________________________________ NATIONAL ENGINEERING INFORMATION SERVICE PROCEEDINGS The proceedings entitled "Final Report on the Conference for Exploration of a National Engineering Information Service, June 14-19,1992, Palm Coast Florida", are now available for purchase. The report was written and compiled by the co-conference chairs W. David Penniman, President, Council on Library Resources(CLR) and David M. Liston, Jr,Consultatnt to the CLR, and Martin M. Cummings, Consultant to CLR. The meeting was co sponsored by the Engineering Foundation and CLR with supplemental support from the National Science Foundation and from the AT&T Foundation The 477 page report is published by Cornell Information Technologies and Media Services Printing (12/31/92 publication date) using a Xerox DocuTech Electronic Publishing System. WordPerfect was used to prepare the text while images were scanned and electronically "pasted" into the final document in the DocuTech System. Copies are available for $50.00 from: Media Services Printing B10 MVR Hall Cornell University Ithaca, NY 1853 Order must be prepaid by check made payable to Cornell Univeristy. Payments must be in U.S. funds. Please do not send cash. John Saylor Engineering Librarian Carpenter Hall Cornell University Ithaca, NY 14853 e:John_Saylor@qmrelay.mail.cornell.edu v: (607) 255-4134 f: (607) 255-9606 __________________________________________________________________________ RLG'S NEW SEARCH SYSTEM DEBUTS AT DARTMOUTH MOUNTAIN VIEW, Calif., January 19, 1993 -- Eureka, the new patron-oriented search service from the Research Libraries Group (RLG), began its initial preview at Dartmouth College on Friday, January 15, and will be put through its paces by campus users for the next six months. Dartmouth users will have access to Eureka through the Dartmouth College Information System (DCIS), which is available campuswide on the campus network and over the Internet. Eureka, a new interface to the RLIN database, is easy for inexperienced users to use, yet powerful and flexible enough to satisfy sophisticated searchers. It provides easy searching by author, title, and subject and by more specialized elements, like CODEN and ISBN and ISSN numbers. Users can expand or narrow searches using Boolean operators and view search results in a choice of long or short formats. Online help guides users through searches step by step; no training or documentation is needed. Eureka has been designed for easy integration into existing local online library and campuswide information networks. It is accessible from any terminal or personal computer with VT100 terminal emulation; telecommunication options include the Internet, SprintNet, and the RLIN X.25 network. Beginning after ALA Midwinter, special six-month previews of Eureka will also be conducted at Columbia University, Emory University, Rutgers University, and University of Pennsylvania. By spring 1993, Eureka will also enable users to search CitaDel, RLG's article-citation and document-delivery service. Over the next six months, additional features will be added to Eureka. Eureka will be available for general use in September 1993 at rates comparable to RLIN searching fees. For further information, please contact Bruce Washburn, Research Libraries Group, 415-691-2272, email bl.btw@rlg.bitnet or bl.btw@rlg.stanford.edu; fax 415-964-0943. _________________________________________________________________________ LIBRARY OF CONGRESS JOINS THE RESEARCH LIBRARIES GROUP Smithsonian Institution Libraries, Rice University, and California Historical Society also join MOUNTAIN VIEW, Calif., February 17, 1993 -- The Library of Congress (LC) has joined the Research Libraries Group (RLG) as a general member, formalizing a long-standing and mutually rewarding relationship that began in the 1970s. "In RLG, LC will be working with a group of institutions that have demonstrated their commitment to the support of research and scholarship," said Librarian of Congress James Billington. "Together we can collaborate in defining a future environment in which libraries will flourish." RLG president James Michalko also expressed optimism about the new relationship. "Our member institutions have a long and successful history of working with LC, both within the partnership and on their own. And although LC has been an informal participant in a variety of RLG initiatives, formalizing our relationship will open up a number of new possibilities." NEW SPECIAL MEMBERS The Smithsonian Institution Libraries, Rice University, and the California Historical Society have joined RLG as special members, bringing total RLG membership to 126. The Smithsonian Institution Libraries serves the needs of some 900 Smithsonian researchers and curators, and numerous interns. Its collections of over 1.1 million volumes and 15,000 current journal titles are particularly strong in natural history, tropical biology, horticulture, history of science and technology, astrophysics, astronomy and planetary sciences, aviation history and space flight, American history, American ethnology and culture, fine arts and design, African art, conservation, and museum administration. Rice University has 2,500 undergraduates, 1,900 graduate students, and 430 faculty members, and offers degrees in humanities, social and natural sciences, engineering, business administration, architecture, and music. Its Fondren Library has some 1.5 million volumes, more than 2 million microforms, and 13,000 current serial titles. The California Historical Society, the state's official historical society, is dedicated to collecting, preserving, and interpreting information about California and the West for the education, enjoyment, and understanding of present and future generations. Its North Baker Library has 35,000 books and pamphlets; hundreds of thousands of ephemera; 3,700 maps, posters, and broadsides; and 2,500 serials, including periodicals, newspapers, and microfilm. _____________________________________________________________________________ RETHINKING REFERENCE (EAST): NEW MODELS AND HOW TO GET THERE Library Solutions Institute No. 2 with the cooperation of The Duke University Libraries June 4-6, 1993 Place: The Bryan Center, Duke University, Durham, NC [By popular request, the following Institute is a repeat of the program held in mid-March at the University of California, Berkeley.] This Institute is intended for library managers and others who influence their reference services and who want to wrestle with critical issues in a stimulating environment, with the aim of providing effective leadership as their libraries reshape services and organizational structure to take full advantage of current resources in fulfilling their constituencies' needs. The Institute focuses on reference in academic libraries, and is limited to 60 participants. Confirmed enrollees will receive an assignment to hand in before the Institute. Institute participants will have the opportunity to attend a special orientation to the Triangle Research Libraries Network. Below are: Preliminary program Registration information Questions? Housing Who's who: the faculty About Library Solutions Institutes Registration form (at "Page Break Here") PRELIMINARY PROGRAM Friday, June 4 3:00-4:30pm (optional): Orientation to Triangle Research Libraries Network (an exemplary cooperative among libraries and corporations, regarded as the prototype to emulate) 7:00-10:30pm Registration Keynote: Jerry Campbell, Director, Duke University Library Aftershocks to 'Shaking the Conceptual Foundations of Reference' Reception follows Saturday, June 5 7:15-8:45 Breakfast and table group discussions AM FOOD FOR THOUGHT: CONTEXTS Terry Mazany * The Change Process: How To Make It Work Charles Bunge * Visions and Values FOOD FOR THOUGHT: CASE STUDIES Virginia Massey-Burzio * Rethinking the reference desk: the Brandeis experience Frances Painter * Making tough choices; the pain and the rewards: a case study at Virginia Tech Janice Simmons-Welburn * From vision to reality: change at the University of Iowa 12:30-1:45 Lunch and table group discussions PM FOOD FOR THOUGHT: OVERVIEW AND TRENDS Larry R. Oberg * New roles for "support" staff: implications for librarians James Rettig * Islands in a sea of change: the RQ survey RETHINKING REFERENCE * Structured small-group discussionS led by facilitator Task #1: New Models: Brainstorming the Future Sunday, June 6 7:15-8:30 Breakfast and table group discussions AM NEW REFERENCE MODELS: THE FUTURE TAKING SHAPE Karen Williams * Total Change at the University of Arizona Soapboxes: Fluid discussion groups that critique the new models that emerge from Task #1 Task #2: Practical Steps: How to Get Where We Want to Go 12:30-1:45 Lunch 2:00-3:00 TALKBACK: Tying loose ends, program evaluation, and next steps * Structured discussion led by facilitator REGISTRATION FEE: $375.00 Includes reception, 2 breakfasts, 2 lunches, and break refreshments; and printed _Proceedings_ when published Cancellations will be accepted through May 3, subject to a $25 processing fee. No refunds to "no shows" or to cancellations postmarked after May 3, 1993. QUESTIONS? Contact Anne Lipow, Director Library Solutions Institute 2137 Oregon Street Berkeley, CA 94705 510-841-2636 alipow@library.berkeley.edu See registration form at "Page Break Here" below. HOUSING Limited number of rooms available in each location (due to competing conferences). If you wish to reserve a double room and would like the Institute personnel to try to pair you with another registrant, check the appropriate boxes on the registration form. This service is available only to non-smokers or those who agree to be non-smokers in the room. *Brownestone MedCenter Inn * 20 minute walk to meeting site * add 11% tax Single, private bath $50.00 Double, private bath $25.00 per person To reserve, 1-800-367-0293 (U.S.) or 1-800-872-9009 (NC) and mention "Rethinking Reference Institute" *Washington Duke Inn * 15 minute walk to meeting site * add 11% tax Single room, private bath $80.00 Double room, private bath $40.00 per person To reserve, call 1-800-443-3853 or 1-919-490-0999. WHO'S WHO: THE FACULTY (in alphabetical order) *Charles Bunge, Professor, School of Library and Information Studies, University of Wisconsin. *Jerry Campbell, the keynote speaker, is Director of Libraries at Duke University. His current article "Shaking the conceptual foundations of reference" (Reference Services Review, Winter 1992, pp. 29-35) is already causing rumblings. See also his "It's a tough job looking ahead when you've seen what's dragging behind" (Journal of Academic Librarianship, July 1991, pp. 148-151). *Virginia Massey-Burzio, is Head of Resource Services at Johns Hopkins University and formerly was Head of Reader Services at Brandeis, where she led the process that culminated in the elimination of the reference desk. Read about her new reference model in "Reference encounters of a different kind: a symposium" (J. Academic Librarianship, Nov. 1992). *Terry Mazany is a consultant to government, public education and non- profit organizations. Based in Detroit, he specializes in organizational change. His presentation on the change process and what makes it go better or worse provides his audiences with new and exciting insights. *Larry R. Oberg, former Director of Albion College Library and now University Librarian at Willamette University, examines through his extensive research, writing, and lecturing the impact on the profession of using paraprofessionals to do "professional work." *Frances Painter is Director of Administrative Services, at Virginia Tech Libraries, where she has played a major role in managing change under trying conditions. *James Rettig, Assistant University Librarian for Reference & Information Services in the College of William and Mary Library, is perhaps better known in his capacity as current President of ALA's RASD. His stimulating President's column in RQ included a solicitation of examples of innovative change in reference departments. *Janice Simmons-Welburn is Head of Main Library Reference at the University of Iowa, which has been rethinking operations and undergoing major reorganization. *Lou Wetherbee, independent consultant and expert facilitator, recently led the Strategic Visions Steering Committee through its deliberations that culminated in the Committee's statement of "Visions and Values" that has spawned widespread discussions about changes needed in the profession. *Karen Williams, University of Arizona Library, whose title and responsibilities are currently in flux, due to the massive reorganization efforts undertaken by virtually the entire staff. ABOUT LIBRARY SOLUTIONS INSTITUTES Library Solutions Institutes provide a forum for structured discussions among small groups of up to 60 participants who wish to grapple with issues in librarianship that have no easy answers. The aim is to arm the participants with ideas--conceptual and practical--that enable them to contribute significantly to the shaping of the profession. ==================Page Break Here======================================= R E G I S T R A T I O N F O R M Rev. 3-20-92 Mail completed form to: Library Solutions Institute, 2137 Oregon Street Berkeley, CA 94705 Visa/MasterCard authorizations may be faxed to 510-841-2926. Mailed forms: include check payable to Library Solutions Institute, or Visa/MasterCard authorization. Please enroll me in "Rethinking Reference (East): New Models and How to Get There", June 4-6, 1993, at Duke University, Durham, NC. Fee: $375.00 Cancellations accepted through May 3, subject to a $25 processing fee. No refunds to "no shows" or to cancellations postmarked after May 3, 1993. A. Payment: [ ] $375.00 ___Check enclosed payable to Library Solutions Institute ___Visa (complete card information below) ___MasterCard (complete card information below) Card No.:___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Expiration date:__________________ Name as it appears on card:(please print): ___________________________________________________________________ Signature__________________________________________________________ Billing address if different from below____________________________ ___________________________________________________________________ B. Name as it should appear on badge--including first name as you prefer to be called (please print): ____________________________________________________________________ Position________________________________________________________________ Affiliation_____________________________________________________________ Address/City/State/Zip_____________________________ _______ ____________ Phone:( )_________________________ Fax:( )______________________ E-mail address (print letters and digits clearly) _______________________________________________________________________ C. ____ I wish to attend the orientation to Triangle Research Libraries Network, Friday, June 4, 3:00-4:30pm. D. ____ HOUSING: Please try to arrange for me to share a double room with a non-smoker. a. I am ____ male ____ female b. ____ I agree not to smoke in the room ***************************************************************** Issues In Science and Technology Librarianship is a publication of the Science and Technology Section of the Association of College and Research Libraries, a division of the American Library Association. The Editor: Harry LLull. Editorial Board: Lynn Kaczor, Gregg Sapp, and John Saylor. This publication is produced at the Centennial Science and Engineering Library, University of New Mexico, Albuquerque, New Mexico, and sent out in electronic form only over the internet. Opinions expressed in the articles are those of the authors and not necessarily those of the Section or Division. Articles and requests for subscriptions may be sent to the editor at ACRLSTS@HAL.UNM.EDU. ***************************************************************** END OF FILE *****************************************************************