key: cord-0775086-mr39aq1f authors: Li, Zoe; Filobbos, George title: What is the UK Public Searching for? A Correlation Analysis of Google Trends Search Terms and Cosmetic Surgery in the UK date: 2020-08-25 journal: Aesthetic Plast Surg DOI: 10.1007/s00266-020-01918-5 sha: eec31302baa04c79c146a7c876f9a0784fb8c200 doc_id: 775086 cord_uid: mr39aq1f INTRODUCTION: Search engine optimisation (SEO) in plastic surgery practice is crucial for increasing web traffic. Knowing what patients are searching for online can help plastic surgeons understand public interest, enhance patient engagement, and improve service provision. This study analyses the correlation between Google Trends (GT) search activity and the number of cosmetic procedures carried out in the UK. METHODS: GT search term data were analysed for popularity of use and geographical variation in the UK. Pearson’s correlation coefficient was used to analyse GT data against the number of cosmetic surgery procedures undertaken in the UK in the corresponding year and with 1-year time lag. RESULTS: GT score was higher for most colloquial search terms, such as “tummy tuck” compared to “abdominoplasty” (GT score 59 vs 6), but “otoplasty” was higher than “ear correction” (GT score 55 vs 19). Geographical variation showed that London ranked first in proportional search term activity for “brow lift” and Birmingham for “tummy tuck”. There was statistically significant positive correlation for three search terms and the number of corresponding surgeries undertaken. This increased to nine search terms when analysed with a 1-year time lag. CONCLUSION: These results highlight the trends in online search activity in the UK and their correlation with cosmetic procedures. The higher number of significant correlations with 1-year time lag may reflect the patient’s decision-making journey to undergo cosmetic surgery. These results can be utilised for SEO, thus leading to a better-informed public and more robust practice building. LEVEL OF EVIDENCE V: This journal requires that authors assign a level of evidence to each article. For a full description of these Evidence-Based Medicine ratings, please refer to the Table of Contents or the online Instructions to Authors www.springer.com/00266. Almost every visit to a plastic surgeon is preceded by an online search. Studies looking at patient behaviour found that over 70% of patients search for information on the internet prior to their first cosmetic surgery consultation [1] [2] [3] . The UK ranked third in the EU for internet use in 2018 [4] . Search term analytic data have been used extensively by many product and market research teams, as well as in politics and health care [5] [6] [7] [8] [9] . In plastic surgery, studies have been utilising search term analytic tools such as Google Trends (GT) to characterise interest in procedures, ranging from Mohs micrographic surgery to breast reconstruction [10] [11] [12] [13] [14] [15] . Knowing what patients are searching for online can help plastic surgeons understand public interest, enhance patient engagement, and improve service provision. Practically, these objectives can be achieved by aiding surgeons in web page design with search engine optimisation (SEO). Even though the UK cosmetic surgery market is estimated to be worth £3.6 billion [16] , there are no studies published to date on GT data and cosmetic plastic surgery in the UK. The aim of this work is to study the correlation between GT search term activity and cosmetic procedures carried out in the UK. To the best of our knowledge, this is the first study of this type in the UK. The number of cosmetic surgery procedures carried out annually in the UK was sourced from the published annual audit results of the British Association of Aesthetic Plastic Surgeons (BAAPS) [17] . Data were available for the period 2009-2018 for the top ten most frequently undertaken procedures. The numbers for fat transfer procedures were only available between 2011 and 2018. For all included procedures, a variety of search terms were generated based on researcher consensus and from examples highlighted as showing positive correlation in the US studies [12, 18] . These terms included the medical names of procedures (e.g. breast augmentation) and their colloquial alternatives (e.g. boob job). These were selected as they were likely search terms used by patients (Table 1). Facelift and neck lift surgeries were excluded from the analysis as BAAPS only published a combined procedural volume for these surgeries, which would have been difficult to analyse for correlation with individual search terms of ''facelift'' and ''neck lift''. Using Google Trends ''search term'' feature, each term was entered individually with the customisation of geographical location set to UK, and time set to the period between 01 January 2009 and 31 December 2018. Google Trends assigns scores between 0 and 100 for each search term over a series of time points, representing the level of search term activity in Google searches. A GT comparison tool allows analysis of different search terms simultaneously over the same time period and geographical location. The scores demonstrate search interest relative to the highest point on the comparison chart for the given region and time. A value of 100 is the peak popularity for the term over the reference time period selected. A value of 50 means that the term is half as popular. We analysed a comparison of colloquial and medical term search interest for several cosmetic surgery procedures: breast augmentation, abdominoplasty, rhinoplasty, blepharoplasty, and otoplasty. These were selected because they have colloquial equivalents in addition to the medical nomenclature. Search terms were also analysed according to geographical locations. For correlation analysis between GT search terms and the number of cosmetic surgery procedures undertaken in the UK, 25 search terms were included in the study (Table 1) . We also added modifier words to achieve more specific characterisation of the search [18] . Modifier words of ''surgery'', ''UK'', and ''plastic surgery'' were added to each search term individually where possible to generate separate GT databases. Our aim was to identify search activity for users specifically interested in having their surgery in the UK. Eleven of the modified search terms had to be excluded due to insufficient search volume data on GT. Mean search activity values were calculated per year, and Pearson's correlation coefficient was used to study correlation with the number of corresponding surgeries undertaken that year. Results that showed moderate or strong positive correlation were tested for significance with p value \ 0.05. A lag correlation of 1 year was also studied for all search terms used, in which mean search activity levels for each year were tested for correlation with the number of corresponding procedures carried out the following year, to investigate the hypothesis that there may be significant time delay between user search activity and surgeries. Mean search activity values for 2009-2017 were analysed with the number of procedures undertaken between 2010 and 2018 using Pearson's correlation coefficient. Results that showed moderate or strong positive correlation were tested for statistical significance with p value \ 0.05. GT search interest scores were assessed for the 10-year study period, between 2009 and 2018. Mean scores for each search term were calculated. The search term ''boob job'' had a much higher mean GT search interest score compared to ''breast implants'' and ''breast augmentation'' (GT score of 45 vs 29 and 15, respectively) ( Table 2 , Fig. 1 ). The search term ''tummy tuck'' had a higher GT score compared to ''abdominoplasty'' (62 vs 7). The search term ''nose job'' had a higher GT score compared to ''rhinoplasty'' (58 vs 29). ''Eyelid surgery'' had a similar GT score to ''blepharoplasty'' (53 vs 47), whilst ''otoplasty'' had a higher GT score than ''ear correction'' (55 vs 19) . GT can determine the city or village where the search term was most popular during the study period. Search popularity is calculated as a fraction of total searches in that location. A higher value means a higher proportion of all queries, not a higher absolute query. Based on this approach, London ranked first in search terms ''eyelid surgery'', ''fat transfer'', ''otoplasty'', and ''brow lift'' (Table 3) . Birmingham ranked first in ''tummy tuck''. Glasgow ranked first in ''breast reduction'', Liverpool in ''nose job''. Nazeing (a village and parish in Essex) ranked first in ''boob job''. Halesowen ranked first in ''liposuction''. Statistically significant positive correlation was found for three search terms and their corresponding surgeries in the same year. These were ''breast plastic surgery'' for breast augmentation (R = 0.659, p = 0.038), ''tummy tuck plastic surgery'' for abdominoplasty (R = 0.713, p = 0.020), and ''nose job plastic surgery'' for rhinoplasty (R = 0.635, p = 0.048). There was no statistically significant positive correlation seen with any of the other terms. The published medical literature on search term analytics has predominantly been using Google Trends (GT). It has proved advantageous compared to other software as it is open source, user friendly, and, most importantly, relevant. It is the most widely used search engine worldwide [19] . Studies utilising GT to look at interest in cosmetic surgery have mostly been US based, and they have identified multiple search terms that demonstrate correlation between search term activity and uptake of their corresponding procedures, such as ''breast augmentation'', ''lip fillers'', and ''chin implants'' [12] [13] [14] 18] . These studies have shown validity of the use of GT, but importantly they highlight the need for careful search term selection and reveal geographical differences in search term use. In our study, the colloquial term ''boob job'' was more significant of a search term compared to the medical term ''breast augmentation''. The same applied to ''tummy tuck'' versus ''abdominoplasty''. This reflects how the British public more commonly refer to those procedures as ''boob jobs'' and ''tummy tucks''. Wilson et al. [12] had demonstrated that there are country variations in the search term ''boob job'' and that the term was less utilised in the United States compared to Ireland, Australia, or the UK. This study highlights the more commonly used search terms in the UK and can thus guide plastic surgeons and web page designers to accentuate the terms the public is searching for. Whilst colloquial search terms were more common in the case of ''boob job'' and ''tummy tuck'', ''otoplasty'' was the more common search term. This demonstrates that the use of colloquial terms is not always the rule for search terms in cosmetic surgery in the UK. The plastic surgeon and web page designer need to adjust to the demands of the public in providing information and guiding traffic towards their websites. Our study also analysed the geographical variation in search term usage. We believe this to be crucial for any private cosmetic surgery practice. Plastic surgeons can utilise these data to adjust their services and websites in accordance with what the public is looking for in their area of practice. This can also guide further training and skill acquisition for plastic surgeons so that their skill set can meet the cosmetic surgery requirements of their local population. It was interesting to find out that in the UK, the small village and parish of Nazeing (with a population of 4267) had the highest fraction out of total searches for ''boob job'' in the country. In this study, there was generally a positive correlation between the frequency of search terms and the number of cosmetic procedures. This correlation was only statistically significant for three terms (out of 25) in the same year. This increased to nine search terms using 1-year lag correlation. Figure 2 illustrates the strong positive correlation between breast augmentation procedures and the search term ''boob job plastic surgery'' when analysed with a 1-year time lag, compared to analysis against the corresponding year where the correlation was not statistically significant. This could indicate that the public needs time between conducting the online search and having the procedure. Haas et al. [20] discuss the motivating factors for seeking cosmetic surgery and highlight the emotional and psychological motivation along with the socio-economic aspect. This decisionmaking journey to undergo cosmetic surgery takes time, and we believe this is reflected in the higher number of significant correlations after 1 year. This 1-year correlation lag allows the plastic surgeon and web page designers the time to adjust their websites to better inform patients based on the search results a year earlier. SEO is the process of increasing website traffic in terms of both quality and quantity by increasing the visibility of a website on a search engine. SEO specifically refers to improvement of what is known as ''natural'' or ''organic'' results which are unpaid results. Rayess et al. [21] studied SEO in rhinoplasty websites. They state that most patients only analyse the results of the first ten websites retrieved. Our aim as plastic surgeons is to empower the public by providing them with high-quality information from well-trained and approved surgeons. We believe that the findings of this study can help plastic surgeons in the UK and their web page designers with SEO. The cost of paid traffic to a website can be quite high, and this would be more of a challenge in the post-COVID 19 world. Therefore, having an increase in ''natural or organic'' results based on the findings of this paper would provide a cost-effective approach to increasing website traffic. None of the leading search engines (including Google) fully disclose their algorithms for ranking web pages. However, search terms and geographical variation have an impact on this ranking [22] . Our study offers useful information on both aspects and can therefore help with SEO. It would be interesting to investigate search term trends for cosmetic surgery in other countries using their native languages. Bousquet et al. [23] demonstrate that GT terms on rhinitis differ across European countries. These studies rely on researcher insight into colloquial terminology in addition to the use of medical nomenclature. Plastic surgeons in other countries could utilise local insights to adjust to the needs of their patients. In our current time, websites are competing for web traffic. Camp et al. [24] highlight the risk that plastic surgeons are losing the online competition to non-physicians with increasingly sophisticated websites and listing services being set up by independent parties. We hope this study serves as a reminder to the importance of keeping up with the times both for better patient information and for more robust practice building. We acknowledge that this study only utilised data available from BAAPS. There are other cosmetic surgery procedures performed by surgeons and independent parties without being part of BAAPS or BAPRAS (British Association of Plastic, Reconstructive and Aesthetic Surgeons). It was not possible to acquire these numbers as they are not nationally audited. We recommend that patients have their procedures with well-trained and approved surgeons. Even though the UK cosmetic surgery market is estimated to be worth £3.6 billion, this is the first published study on GT data and cosmetic plastic surgery in the UK. The results of this study highlight the search trends in the UK and their correlation with cosmetic procedures. These results can be utilised for SEO, thus leading to a betterinformed public and more robust practice building. Conflict of interest The authors declare that they have no conflict of interest. Human and Animal Rights This article does not contain any studies with human participants or animals performed by any of the authors. Informed Consent For this type of study, informed consent is not required. 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