ee a a picsmetaecraties Roeper ecoren gente Peete eae Roce It D Garnell University Library Ithaca, New York — fm -— FROM THE BENNO LOEWY LIBRARY COLLECTED BY BENNO LOEWY 1854-1919 BEQUEATHED TO CORNELL UNIVERSITY wien THE COMING-.NEWSPAPER Edited By MERLE THORPE Professor of Journalism in the University of Kansas NEW YORK HENRY HOLT AND COMPANY 1915 A GO7 VFL CoryricxT, 1915, BY HENRY HOLT AND COMPANY Published July, 1915 THE QUINN & BODEN CO. PRES RAHWAY, N. J FOREWORD Tue material in this book was prepared upon assignment by the editor, who had obtained, by means of a questionnaire sent to one thousand men and women in public and private life, suggestions as to the most vital problems connected with jour- nalism today. Some of the chapters were used originally in the form of addresses and discussions during Kansas Newspaper Week, held under the auspices of the University of Kansas, May 10-14, 1914. Two hundred and fifty-one editors who enrolled for the week’s course were quickly responsive to the plans set forth for the betterment of their pro- fession. Mr. Waldo’s “Second Candle of Jour- nalism ” inspired the Kansas publishers unani- mously to request the University to pass on the truthfulness and cleanliness of the advertising car- ried by the Kansas papers, and a committee was appointed which is now working out the details of the plan. From the suggestion of Mr. Perry grew the organization of the Kansas Daily League, and the editors indorsed with one accord the Fair Play and Accuracy Bureau proposed by Mr. White. To quote a writer in the Independent, “ the week iii iv FOREWORD marked an awakening of a professional conscious- ness on the part of Kansas newspaper men.” The first chapter, from which the book takes its title, not because of its virtue as a “leader,” but because it seems to cover the scope of the later chapters, is the result of an intensive study of journalistic conditions during the past eight years while the writer was a teacher of journalism at the Universities of Washington and Kansas. Practical experience preceding this on both the editorial ‘and business sides of rural and metropoli- tan journalism brought to the study a sympathetic point of view. It is the hope of the editor that the book may serve to give lay readers a glimpse of the many problems underlying newspaper making, and that it may carry to newspaper workers some inspira- tion of the professional aspect of the newer jour- nalism. Mere Torre. University oF Kansas, CONTENTS PAGE Tue Comine NEwspaPer ‘ fe 48 em OR 1 ‘ By Mertz Tuorp:, Dadoandiin of Kansas { Tanren Journatism, Goop ano BaD. wwe By Dr. Wasuincton GLappen v Some WEAKNESSES OF Movern Journatism .. 51 By Oswatp Garrison Vittarp, New York Rooe ing Post Tue CiLusser in JOURNALISM. we we BL By Isaac D. Wuitr, New Fork World Unto Wuomsoever Mucnu ts GIvEN . ‘ ‘ . 91 By Metvirtz E. Stone, Associated Pian A Movern Tyre or Country JouRNALISM . , . 112 By Ratpw Tennat, Atchison Globe A Stare License ror Newspaper MeN. : 148 By Barratt O'Hara, Lieutenant-Governor of Illinois Tue ENGLIsH SuBsTItUTE ror THE LicensE Prawn . 162 By Percy S. Burren, London Telegraph Y A Cope or Eruics ror Newsparern Men . ‘ . 17 By James Metvin Lez, New York University GovERNMENT REGULATION FoR Press Associations . 189 By Roy W. Howarp, United Press Association Community SERVICE . . . 205 By Franx LeRoy Bian cxann, Editor ana Pub- lisher Symposium: Givinc THE Pustic WHat Ir Wants . 223 By Norman Harcoop, Harper's; Dr. Lyman Asznotr, The Outlook; Grorce Fircu; Dr. Cuartes M. Suetpon; H. J. Hasxeir, Kansas City Star; Hamitton Hott, The Independent; Oswatp Garrison Vittarp, New York Evening Post; Lawrence F. Axnsort, The Outlook. Vv vi CONTENTS Tue Seconp CanpDLe or JOURNALISM By Ricuarp H. Warpo, New York Tribune NationaL ADVERTISING FoR THE CounTRY Press . By Georce Hovcu Perry Turncs to TELL tHE Mercuant By Manco Morrow, The Capper Publications CircuLtation Prosiems . ry By F. M. Baur, New Fork Peibane Aprenpix: Bureau or Accuracy anp Far Pray By Isaac D. Wuire, New York World PAGE 248 - 262 280 298 321 THE COMING NEWSPAPER THE COMING NEWSPAPER Jovurnatism along with big business, legal and medical practice, education, and even government itself, has not been overlooked in the present-day popular sport of social vivisection. While most of the critics of the newspaper are sincere, not a few are “fireside critics’? who lack that sympa- thetic viewpoint which comes only with an inti- mate understanding of the conditions under which newspapers are made. Such fault-finding is worse than worthless because it arouses in the practical newspaper man a cynicism, or at least an apathy, toward all well-meaning efforts at constructive criticism. The worst offender is the man who con- tinually harks back to the grand old days of Greeley, and who has not recently seen a copy of the old-time Tribune, or who fails utterly to appre- ciate how impossible it would be for the newsless, violently partisan journals of the fifties to find a place in our present-day life, unconfronted, as it is, by any great moral crisis. Journalism is infinitely more purposeful today than ever before; it has assumed greater responsi- bilities; it has acquiesced in the general feeling 2 THE COMING NEWSPAPER that it is at least a quasi-public utility, all of which has, in the very nature of the case, made it an easy target for popular criticism. The purely personal business undertaking, admittedly run on selfish principles, may be attacked for violations of the law, but no one has thought to attack the motives of tradesmen and artisans.1 But when a business announces that it is professional in spirit, that its object primarily is to serve, then it invites a more searching analysis. The gray newspaper, blowing neither hot nor cold, like the gray in- dividual, receives little of praise or censure. The dynamic press, the purposeful press, openly heralding its purpose to serve its community and state, lays itself open to a daily scrutiny of its methods and motives by every thinking and, sad to say, every unthinking citizen. Moreover, it is a shining mark for the attacks of vicious forces. One of the effects of having the searchlight turned upon journalism is a plethora of hurry-up legislation, both state and national, offered by eager reformers looking to the regulation of the press. At least twenty states considered news- paper regulation in one form or another in 1913, while Congress has had before it several bills de- signed to the same end. Most of the proposed state legislation has concerned itself with adver- 1Cf. “Business as a Profession,” by Louis W. Brandeis, THE COMING NEWSPAPER 3 tising.? The Illinois Legislature considered a plan to license newspaper men much after the manner that doctors and lawyers are licensed.? In an- other state a bill was proposed which provided for a state board to handle all cases of newspaper errancy,* and in Colorado the people were asked to vote on the question of placing the press under control of a utilities commission.’ Congress, in the teeth of newspaper opposition, has required newspapers to publish twice a year sworn state- ments of ownership and to label all paid matter “ advertisement.” | Another bill was introduced to place the telegraph wires of the country under the Commerce Commission, with the obvious intent of dissolving the Associated Press.° The govern- ment, through the Post Office Department, has made stringent regulations as to the publication of sworn circulation statements. Senator Works, of California, has twice fathered a bill to prevent newspapers in the District of Columbia printing details of crime. Most states in the past five years have in one way or another made their libel laws more drastic, one Supreme Court ruling that if a ? Kighteen states have passed honest advertising laws. 8 Introduced at the instance of Lieut.-Gov. Barratt O’Hara, who discusses the question in “ A State License for Newspaper Men.” * Pennsylvania. * Defeated by a 3 to 1 vote. ‘Killed in committee. 4 THE COMING NEWSPAPER paper publish court proceedings, heretofore privi- leged, it must be prepared to prove the truth of statements of witnesses.® Another state has held that a plan to increase street sales is constructive malice.*® These are a few straws which show the direc- tion of the wind. The agitation in legislative halls, muckraking magazines, and on Chautauqua platforms has led many to believe that the Ameri- can press is on the broad road to the demnition bow-wows,’* when as a matter of fact, despite the phenomenally rapid development of American journalism in a material way during the past decade, it has been more than ever responsive to the newly found ideals in business, and has at the same time come to a more thorough appreciation of its professional obligations. Four main faults are laid at the door of the ® Colorado. *° Michigan. 11 Sad-hearted critics may gain courage by a retrospect into 17th and 18th Century journalism. Ben Jonson ex- claims against the conscienceless faking of the day, de- claring journeys were “made all at home, and no syllable of truth in them” (“The Staple of News”). Gaspardo says, “they will write you a battle in any part of Europe at an hour’s warning, and yet never set foot out of a tavern; describe you towns, fortifications, leaders, the strength of the enemies, ... nothing destroys them but want of a good memory” (“Love Tricks”). Henry Walker, a suc- cessful (?) journalist, who reported a wholly imaginary account of the flight of Charles II and falsified the death- bed sayings of Oliver Cromwell, was called by George Fox THE COMING NEWSPAPER 5 press today:** a carelessness that amounts to criminal negligence in the handling of news; ?*'a suppression of important news to the advan- tage of certain interests; a conspiracy with ad- vertisers to mislead honest buyers; and finally, a pandering to the non-social instincts of its readers by what is commonly known as yellow journalism, No one more than the newspaper man appre- ciates the impossibility of getting the exact truth and printing of the truth.** He knows that it is possible only to approximate the truth, and he is striving far into the night in an effort to reduce the amount of inaccuracies in his columns. He has established fair play and accuracy bureaus, by which men who have been injured by inaccurate statements may get quick reparation, and through which, at the same time, a punitive system is es- “a liar, and forger of lies,” and J. B. Williams, in his “History of English Journalism,” declares the appellation would describe faithfully the other prominent journalists of the time, John Harris, George Wharton, and Marcha- mant Nedham. Mrs. Hutchinson, according to the same authority, charges the journalists of the day with writing up or down anybody’s reputation for a pecuniary con- sideration. 22, One thousand men and women in public and private life were asked what they considered the crying faults in American journalism. Their answers corroborated the con- clusion of the writer’s study and observation. 28 See “Tainted Journalism.” 14'The human element enters so largely into the matter of reporting, of writing, and of reading. 6 THE COMING NEWSPAPER tablished which makes for greater carefulness on the part of reporter and sub-editor.* A few years ago it was practically unknown for a newspaper to print a correction,”® or to publish a communica- tion which did not agree with the paper’s policy; today we find editors urging readers to send in cor- rections *” and displaying a broad policy as to the publication of communications. Another tendency to the credit of the press is the eagerness with which it welcomes today the college educated and trained newspaper man,** and the policy that is *® See “The Clubber in Journalism.” 2° It was not many years ago that a man appealed to a Boston editor to correct a statement which had appeared in his paper to the effect that he had died. The editor assured him that the paper’s policy was never to print a correction. “But I’m not dead and you have placed me in an embarrassing position!” “ Well,” replied the editor, “we can’t print a correction, but as your case seems to warrant some action, we’ll print your name in the birth column!” A pleasant narrative and no doubt fiction, but the relish with which it has been told—and enjoyed—by newspaper men is significant of the custom. 17The Baltimore Sun since September 18, 1912, has dis- played permanently on its editorial page a notice asking readers to call attention to any errors appearing in its columns, and has run a correction column at frequent intervals. It urges readers to call attention to errors no matter how trivial and always makes corrections. The Sun claims credit for being the pioneer in this newspaper reform. 28 Statements from twenty metropolitan editors show there has been from one hundred to four hundred per cent increase in the percentage of college men from 1900 to 1915. THE COMING NEWSPAPER A. prevailing in many offices of employing specialists in various lines.’® One of the blanket indictments brought against the newspaper *° is that the editor suppresses im- portant news when it is to his interest, personal or financial, to do so. It is no uncommon thing to hear a critic say that the press is venal because such and such a piece of news about a department store did not appear in its columns. As in art, the question of selection is the big one in news- paper making. When an editor is guided by a sense of duty to the best interest of his community, the question of what not to print demands the larger part of his time as an executive, and often fault-finding critics will see in the suppression of a department store item a grave matter of policy when in reality a dozen other items of minor ac- cidents or petty thievery were excluded from the same issue as being purposeless. Suppression or publication of news often depends upon the edi- tor’s judgment as to the relative weight of con- flicting obligations. What would the reader do if as editor he had the report brought to him that there were thirty cases of infantile paralysis in the city? It is one thing to say with a wave of the hand “ Print all the news.” It is another to 1° Such as medical, scientific, legal, civic, political, finan- cial, etc. ; 20% The Suppression of the News,” by E. A. Ross, is typical. 8 THE COMING NEWSPAPER say “Leave it out, it will serve no good purpose; it will only bring panic to thousands of mothers.” Suppression of news on a large scale is seen today in the censorship of war news. No one questions for a moment that war news which puts a state in jeopardy should be suppressed. But no such credit for good motives is given the editor when he censors and eliminates matter which would only bring on dissension and bitterness in the com- munity family. Moreover, the past ten years has seen the radical broadening of the vision of a formerly violent partisan press, so that today it is no unusual thing for a newspaper to set aside space for each of the various political parties. It has been charged that advertising columns are untruthful, but the doctrine of caveat emptor was a healthy young rascal when journalism made its bow two centuries ago, and so far as can be seen it is very much in good form in business circles today. It was recognition of the professional status of journalism that caused reformers to level their guns at the advertising columns while dis- regarding the plain counter-lies heard in every store. Thirty years ago, long before the present awakening of business to its professional obliga- tions, an editor of a large farm publication ** unceremoniously kicked Mr. Caveat Emptor into the street. Good Housekeeping, the New York *1 Farm Journal, Philadelphia. THE COMING NEWSPAPER 9 Tribune, and others have taken the lead in guaran- teeing their selling talk, and loudly and persist- ently announce, “ Your money back and no ques- tions asked if dissatisfied.”” Already two news- papers, the Bridgeport (Conn.) Standard and the Lynden (Wash.) Tribune, are claiming the distinc- tion of being second in the field. This is a marked tendency, and it will not be long until newspapers as selling forces will be held to the same rules of conduct that are applied to the ordinary sales- man.” But it must be kept in mind that long before the searchlight was turned on business methods publishers were excluding unclean and untruthful selling talk from their papers. Two hundred Kansas editors, according to statistics gathered by the University of Kansas, threw out of their pub- lications in 1914 one hundred and twenty thou- sand dollars’ worth of undesirable advertis- ing. And what merchant in the United States will put his truthfulness to the test of eliminating the superlative, as a national magazine has done for its advertising columns! ** Sensational journalism is quite generally mis- taken for yellow journalism. There is a wide dis- tinction. The sensational paper appeals to the emotions, while the so-called conservative publica- 22.Cf. “The Second Candle of Journalism.” 28 Good Housekeeping. 10 THE COMING NEWSPAPER tion makes its appeal to the intellect. Those of us who can be aroused to right a wrong by cold- blooded reasoning constitute a small percentage, indeed, of the community. The ninety per cent must be made fighting mad or fanatically glad be- fore great reforms or noble sacrifices are accom- plished. The conservative press, coldly intellect- ual, too often following its constituency, deplores change, dislikes to unsettle present conditions, pre- fers a longtime evolution to revolution because noise and bad breath and Tea-parties disturb the existing order. The sensational press, however, turns a somersault if necessary to get attention and then by mechanical devices and rhetorical ap- pliances strives not only to convince its read- ers that certain conditions are wrong, but to urge them to set about—and at once—to right them. The successful evangelist is a good example of the sensational journalist. He advertises himself; he exaggerates, but in the name of rhetorical hy- perbole; he appeals to the emotions; he uses the language of the street; he muckrakes, going out of his way to find evil to attack; he overempha- sizes, he underestimates, he caters to the public, he is spectacular, unusual; he relates sensational tales of vice and the sporting world; he flays the church ; and for all this he is not averse to princely profits! The ten per cent of us attack his motives THE COMING NEWSPAPER il and hold up our hands in holy horror; the ninety per cent hear, gather, listen, and are perhaps, moved to live better lives. Who shall judge his motives or place an estimate on his work? Surely not the conservative minister who has been for these many years dispensing orthodox intellect to his chosen few, nor yet the sensitive critic whose nerves have been set atingle by the spectacle of hurrah and bad taste. And so it is with the sensa- tional journalist. He has reached and moved thousands hitherto unmoved. Bad judgment, low motives, mistakes, have sometimes slipped into his work, but where purpose has been unselfish and worthy results accomplished the institution as a whole should not be condemned. The audience is always visualized by the successful speaker. The Fifth Avenue minister would be more tactful than to use the manuscript of his morning service before the afternoon audience on the East Side. Now there are poor imitations of the sensational journalist just as there are vulgar imitations of the worthy evangelist. Yellow journalism is a rank offshoot of sensational journalism. Its worthy purpose is questionable.”* Its handling of crime does not deter, but suggests. It screams, attracts a crowd,—and has nothing constructive to offer. Its account of folly in high life is not a ridicule but a pander. It appeals to hate only for 24Cf, “The Weaknesses of Modern Journalism.” 12 THE COMING NEWSPAPER hate’s sake. It attempts to fool us by an occa- sional stumbling into righteousness. We applaud when it gives the people cheap gas. It delights to unearth scandal, but its methods do not show it to be concerned in preventing a repetition of that scandal. The malicious coloring, faking, cruel and pitiless publicity, all are stock in trade of the “Yellows.” These poor imitations often cause us to condemn out of hand purposeful, sensational journalism ; we judge superficially by the big type and spectacular makeup. With a clear eye then to distinguish the sensa- tional from the yellow press, we perceive that the evils of yellow journalism are passing. It is find- ing itself, and falling back on old moralities is learning that the long run policy wins. There is less faking today than ten years ago; there is less salacious criminal and divorce court news; there is less clubbing;** there is less of unworthy purpose. Yellow journalism still has many un- desirable features, but it is patent to the student who has the files of ten and fifteen years before him that it is working out its salvation, according to its best lights, in the peculiar field it occupies. Considering the subject more specifically, it is evident in both rural and metropolitan journalism that there has come about during the last decade 26 Cf. “The Clubber in Journalism.” THE COMING NEWSPAPER 13 a distinct change in the editor’s attitude toward his calling, toward his competitor, and toward his community. With this change has come the awakening of a professional consciousness, and in it lies the hope of the journalism of the future. Rural journalism in the United States, includ- ing as it does 19,000 weeklies and 1,000 dailies in towns with populations ranging from 500 to 20,000, has always made a poor showing in the business world. The country paper, speaking generally, stands at the foot of credit ratings.”® Bankers regard the small newspaper office and printing plant as one of the poorest risks that can be submitted to them. Kansas, possibly the most prosperous of newspaper states, with publishing ranking sixth in production, had 82 per cent of its publishing business under mortgage in 1912. These figures are typical of rural journalism in the United States and justify the common belief that the average country newspaper lives from hand to mouth and is regarded as a community charity, tolerated as a necessary evil. Some of the underlying causes of the business disrepute into which the country press has fallen are (1) the ease with which a small weekly could be started. “A pocketful of type and two dol- lars worth of paper C.O.D.” is a familiar state- 20 Thirty-seventh in 1912. 14 THE COMING NEWSPAPER ment of the necessary equipment of a country editor. The type foundries have until lately en- couraged a man, without a glance at his editorial’ capacity or business fitness, to start a paper, fur- nishing him a $2,000 plant, for ten per cent down, and the remainder on long time. The ready print companies have been known to set up a man to compete with an all home print paper. Supply houses, taking advantage of the novice, have over- equipped him to the breaking point. While a dif- ferent policy has been adopted by these agencies during the past few years, yet they have much to answer for when the economic status of rural jour- nalism is considered. (2) It has proved a recruit- ing ground for the misfits and failures of other trades and professions. Many printers have started a little paper as a by-product and with no other qualification than the possession of type, press, and ink, have added to the ranks of ineffi- cient rural journalism. With them have come mediocre teachers, lawyers, doctors, butchers, bakers, and candlestick-makers. I am not un- mindful that many of our successful journalists today were recruited from other activities; in fact, with no training offered anywhere until the last decade, there was practically no other way to get into the editor’s chair. The facts set forth here are not to the discredit of the men in the country field; rather it is remarkable that so much has been THE COMING NEWSPAPER 15 accomplished in the rural communities in social and civic betterment, when the editor-publishers have striven against such great odds in an eco- nomic way. (8) Another reason for the demor- alized business condition of rural journalism is that many men have bought or started papers to further political desires. They have pursued no “long run policy ” but have kept a precarious financial course until a political job is annexed, and then have either gone on coddling a com- munity liability or passed it on to another novice. Then there is the “spite” paper, started to vent someone’s spleen on individual or institution. Many a newspaper proposition has been launched with an eye single to the county printing, and the recent political change developed throughout the country symptoms of the old disease. (4) Finally the country editor’s hang-dog estimate of his call- ing, his lack of confidence and independence, bred in him by his constant appeals to subscribers and business men to “ support the paper,” his knowl- edge that he did not really know the cost of the ar- ticle he was trying to sell, all tended to break down his self-respect, and this feeling quickly, if not si- multaneously, passed over to the community. All, from banker to preacher, beat him down in his printing prices, the merchant and foreign adver- tiser set their own figure on his newspaper space, and the subscriber traded out his dollar a year with 16 THE COMING NEWSPAPER a load of wood, a sack of potatoes, or most usually laughingly refused to pay at all, knowing full well that the editor did not have backbone enough to stop his subscription. Small wonder that country journalism, from a business standpoint, has not been rated a success! Publishing is not, as is generally thought, the simplest of all businesses. It is the most intricate. There is not a science taught at a university which calls for more exhaustive analysis and research than the printing industry. It took Joseph Pu- litzer, master publisher, eight years to approxi- mate the cost of a line of white space in the New York World. One of the biggest publishers in the United States is authority for the statement that the publishing industry in New York City is less than sixty per cent efficient! And yet men, and women too, have blithely entered into the printing and newspaper business without any training or experience, when they would have re- fused to operate a popcorn stand, pleading lack of knowledge! This lack of system, of scientific management, has handicapped the country paper editorially, impairing its usefulness as a community adviser and leader. A survey of Kansas country journalism by the University department of journalism in 1911, brought forth the astonishing fact that each of THE COMING NEWSPAPER 17 the 213 editors ** who furnished statistics was not only working fourteen and fifteen hours a day, seven days in the week, and for a wage that aver- aged about $15 a week, but that five-sixths of their time was taken up with soliciting jobwork and advertising, setting type and running the presses, while one-sixth was devoted to gathering and writing the news. Little opportunity is there for such an editor to comment intelligently on the news, to study municipal questions, and to offer anything like constructive leadership. The country paper is the nucleus of community life, and the country must measure its progress by the community. The country editor exerts more of an influence on the community than any other agency. He is the advance agent of its civic progress, the stimulus of its social life, the big brother of the church, the patron saint of the school. But an economic condition, brought about by years of neglect, has tied the poor editor’s hands. No matter how willing he might be to serve his community, it is next to impossible for him to do so when his hours are long, his pay poor, and the greater part of his time taken up with hand and foot labor. 27 Two hundred and thirteen out of 690 replied to a questionnaire. Some of those who did not reply regretted that an entire lack of any sort of record made it impos- sible to answer the questions even in round numbers! 18 THE COMING NEWSPAPER But we find a striking tendency today on the part of the country editor to break away from time-honored, slipshod methods by the adoption of cost-finding systems and efficiency plans. For a decade he has been urging the farmer to apply sci- ence to his calling; for a century he has told Con- gress how to run the government efficiently, but it has not been until the last year or so that he has been inclined to take some of his own medicine. The trade journals, which have had only a limited cir- culation in the rural field, have exhorted and cajoled and ridiculed the country editor in an effort to get him to adopt efficiency methods; the departments of journalism in the state universities have bombarded him with literature, and, in three 8 at least, have offered to assist him in the installation of an up-to-date cost and accounting system. And doubtless he has been influenced by the general trend of business of every kind along scientific management lines. Financial independ- ence must precede editorial independence, and this movement by country publishers will result in a more virile and intelligent state press. Already its effects are seen in a more efficient handling of states ? the news, in a more scientific counseling of the merchant in the use of advertising space, in trans- ferring the circulation from the liability to the *8 Kansas, Wisconsin, and Washington. THE COMING NEWSPAPER 19 asset column,” and in a better, because a more in- telligent, salesmanship in the job-printing depart- ment. Fifty-four newspapers in the United States were consolidated during 1914.*° This is a sig- nificant tendency. There are to be fewer and better newspapers. The increased cost of pro- duction in every department will drive the weaker and less efficient papers either to merge with the stronger or suspend. The adoption of efficiency methods and the application of scientific manage- ment is making competition keener and is giving the advantage to the better newspaper. In other words the gap between the good and bad paper, to speak in terms of service, is becoming wider. In this connection it is to be noted that the past decade has seen not a few publishers divorce the print shop and the newspaper. The two under present economic conditions must go together and the divorce in most cases has been only on paper. This, however, is enabling the editor to know what each of these two important branches of his busi- ness is doing. Some are finding that the print shop is supporting the paper; others that the paper is carrying the load of a losing back-office. 29 The Post Office Department helped stiffen the country editor’s backbone by refusing to accept papers at second- class rates if the subscriber was more than a year in arrears, 5° Quoted from statistics gathered by the Fourth Estate. 20 THE COMING NEWSPAPER The intelligence gained is assisting him materially to readjust his business, to stop leaks, and to force profitable operations. When this divorce decree is carried out literally, when the publishers of two papers in a town of, say, one thousand people, consolidate, one taking the paper, the other the printing business of the town, each devoting his entire time to his single duty, then there will be rapid advance in rural journalism. Already where this has been done, there has resulted great satisfaction to editors and public. The editor of a country paper is a dual personality; he must be master of an intri- cate business and at the same time exercise edi- torial qualities. The two jobs require different temperaments and it is the exception when a coun- try publisher is found who is successful in chang- ing from réle to réle. But with the division of duties, with one concerned with the single prob- lem of editing a dynamic, purposeful paper; the other concerned with the profitable operation of a printing industry, then both will prosper ** and likewise the community. This willingness to co-operate on the part of editors is possible because of a change in the atti- tude of the editor toward his “esteemed but 81 Two editors at Plainville, Kansas, got together in this way in 1913, and each is highly pleased with the results, THE COMING NEWSPAPER 21 loathed contemporary.” There are no tears to shed over the passing of personal journalism. The backyard squabbles carried on by both city and country papers did more than any other agency to destroy the public confidence in the press. If the custom should become general for doctors to stand on the corner and attack the motives and personal lives of fellow-doctors it would not be long until we should lose faith in the works of all doctors. For a century and more, we have had a similar spectacle in which editors have thrown mud and filth at each other and in all the category of the foolish short-sightedness of the newspaper man there has been nothing more foolish than this. Facts, and conclusions drawn from facts, are legitimate material for correction and comment, but to assail motives of a contem- porary, merely to make a Roman holiday—a de- lusion by the way,—is not only poor journalism, but poor business. Happily, it is rapidly going out of date and the new order will permit of all the fruits of healthy co-operation. Not only in the metropolitan field do we find this tendency toward business efficiency *” and co- operation, such as the pooling of interests in the collection of city news, the syndicating of features, 22 The Seattle Times last year effected a saving of sev- eral hundred dollars a month by discovering a more effi- cient method of handling copy by combining departments. 22 THE COMING NEWSPAPER the application of scientific management to pro- duction, but the new professional note is apparent. The old idea of law and medicine and the ministry, was that the cash register was not a measure of success. Service was the standard.** So in jour- nalism the movement is toward service to its readers and advertisers. Advertising is obtained today not by a plea for charity, or by the gentle use of a club, but by studying the merchandising problems of the merchant and counseling with him.** A greater service is done for the readers today because the business announcements are more truthful, are cleaner, and published more with an eye to the best interests of the subscriber. And in that other branch of the business depart- ment circulation is more responsive, and circula- tion statements are more truthful. *2 It is quite significant to note that the time-honored professions of medicine, law, and the ministry started out with the vision of service, and should have the cumula- tive power of generations. Journalism not having so aus- picious a beginning has only lately caught the vision, and while coming up from behind, is coming fast! 8¢ The Chicago Tribune will furnish a prospective adver- tiser a commercial and sociological survey of the city, and will go any length to co-operate with him in the elimina- tion of the gambling element in advertising. It will put a cost system in a Chicago store, regardless of size or whether it is a customer of the Tribune, will design and carry out window displays for merchants, and assist in many ways in the solution of their merchandising problems. While this work of the Tribune is not typical, yet it indicates a marked tendency. THE COMING NEWSPAPER 23 On the editorial side the partisan and personal is passing. Accuracy bureaus and correction columns are making for fair play, which is a dis- tinctly professional trait. Campaigns are waged to unify community interests; there is less atten- tion paid to news that makes only for dissen- sion; papers are promoting culture by awakening latent interests in literature, art, science, and the best in the drama. And, in addition to community service, the press is more than ever seeking to be of personal service,** such as maintaining legal and health bureaus, and the various other helps known and used,** but seldom appreciated in the abstract, by every newspaper reader. Schools of journalism are a factor in stimulat- ing this professional consciousness. There are thirty-nine universities now offering journalism courses, with a faculty of seventy-two teachers and 2,040 students. ‘There is no standardization as yet, each school doing the work at hand. At the University of Kansas, with whose work I am most familiar, three-fourths of the students’ time is taken up with study in such subjects as history, English, political science, philosophy, psychology, the natural sciences, and law, while the rest 35 The Chicago Tribune has probably done more in this line than any other paper. See “Newspaper Work,” by James Keeley. 26 Poems asked for, information desired, lost relatives advertised for, etc. 24 THE COMING NEWSPAPER of their time is devoted to thirteen courses in technical journalism. These cover news- gathering and news-writing, news-interpretation, newspaper administration, advertising, editorial problems, comparative journalism, history of journalism, and editorial practice. A laboratory is maintained where students apply the theories of the classroom to the practical publication of a six-column, four-page daily newspaper. This laboratory, operated as it is under scien- tific management, gives opportunity to carry on advantageously state service work, whereby the seven hundred newspaper editors of Kansas can get help from their university on all problems affecting their business. The department of jour- nalism furnishes scientific cost-systems and latest record blanks to any publisher and assists him in installing this system in his office; it acts as ar- bitrator in disputes involving legal printing; it furnishes estimates on intricate jobs of printing; it maintains a clearing house whereby sellers and buyers of newspaper properties may get together ; it provides instruction to country correspondents with an eye to making the small paper’s country representatives more efficient; it publishes a monthly magazine, in which are discussed current questions of the profession. The department uses its monotype at odd hours to recast the country editor’s worn out type; it has only lately taken on THE COMING NEWSPAPER 25 the work of assisting the editor in selecting his for- eign advertising. During November, 1914, at least $3,000 in worthless advertising was excluded from the state on the recommendation of the University. That this service is appreciated is shown by the fact that when the University of Kansas did an unheard of thing in May, 1914, in announcing a short course for journalists, 251 state editors en- rolled at the University for the week’s work. As in the regular work, the idea of service was em- phasized in the short courses. Fourteen editors, including William Allen White, Henry Allen, and Arthur Capper, started off the week by appearing in the local churches and preaching on the rela- tion of church and press, and as one editor ex- pressed it, in the words of Dr. Washington Glad- den, who delivered one of the lectures, all went away with the idea that whether in pulpit or editor’s chair there is no difference in the atti- tude of the man toward his work.*” And this is the part schools of journalism will play in American journalism. Not content with sending out technically trained men, they will in- spire the new generation of newspaper workers with a realization that while there is great ethical value in the truthful gathering and printing of news, there is a greater goal in publishing a 87 Cf. “Tainted Journalism.” 26 THE COMING NEWSPAPER dynamic and purposeful newspaper. The coming newspaper man will take Kipling’s phrase for his motto: “I am of service to my kind.” In conclusion, just as every man in the United States—and every woman for that matter—knows how to run a newspaper or a hotel, just so every man, woman, and child feels free to attribute mo- tives to the workers in journalism. Journalism is the most jealous mistress in the world, partak- ing as it does of the nature of a business, highly intricate and of professional attributes. Unlike any other profession or business, it lays bare its soul every morning or afternoon; the mechanical difficulties it overcomes are tremendous. The nervous age demands its news red hot. It has been judged too often by the shysters ** in the profession, rather than by the great mass of earnest, conscientious men who realize not only the power but the great responsibilities of this modern agent of publicity. It deserves less care- less criticism; it merits more helpful consideration. 38 Cf. “The Clubber in Journalism.” TAINTED JOURNALISM: GOOD AND BAD BY DR. WASHINGTON GLADDEN Tue subject which has been assigned me is “Tainted Journalism.” I accepted the assign- ment in good faith, but I fear that the phrase does not suggest the spirit of this discussion, which will not, if I can help it, be satirical or censorious— critical in the best sense, I hope it will be; for criticism, as Walter Pater admonishes us, is not depreciation, but appreciation. With this business of journalism I have been implicated more or less for a good many years. When a boy on the farm before the middle of the last century, in the days of the first Mexican war, I began reading the New York Weekly Tribune, ’ and “ H. G.” was my first oracle. The arrival of that sheet was the weekly event; and whatever else I failed to read I never omitted the editorial pages. When the long discussion in Congress followed, the discussion of the Clay Compromise, I read most diligently all that was reported of the speeches of Clay and Calhoun and Webster and Benton and Seward, with Greeley’s caustic com- a7 28 THE COMING NEWSPAPER ments thereon, and so got my initiation into po- litical journalism. A year or two later a little knot of young fel- lows, some of them just out of college, began con- tributing to a local newspaper a series of sketches, descriptive, historical, poetical, which greatly in- terested me. They were digging up some of the Indian legends, and recalling the memory of the Pioneers; they were exercising their gifts as humorists; they were dropping into poetry; and every number of the paper brought me a new thrill. Here was literature in the making, and one was permitted to look on. I knew some of these young fellows, by sight, and used to have sensa- tions when I saw them on the village street; sur- reptitiously, in my bedroom, or in the hayloft, with a pencil and scraps of brown paper, I used to try to imitate them. Access to type became a dream, which I never told to anybody. In my sixteenth year the chance came to me. The Owego Gazette wanted a boy, and I got the job. I was apprenticed to the owner of that paper to learn the trade of a printer. Four years was the term; board, washing, and, for clothes and spending money, thirty dollars the first year, thirty-five the second, sixty the third, and one hundred the fourth—this was the compensation. Sweeping the office, keeping up the fires, running errands, rolling the forms of the old Washington TAINTED JOURNALISM 29 handpress, and working at the case as occasion offered—this was the occupation. But it was in- teresting, in spite of the drudgery; the mechanical side of it appealed to me; the technique of the printer’s art was fascinating; it is on the border- land between the material and the spiritual realms where thought takes form, and something like creation happens. Six months after I entered the office I made bold one day, in the editor’s absence, to lay upon his table about a column of local miscellany, news, anecdotes, jokes, loosely organized under the head of “ Vital Statistics.” When he re- turned he read my contribution, and promptly brought it out to me, laying it upon my case with the words: “ That’s good, Washington; set it up.” “ Vital Statistics ” became a feature of the news- paper for several months: and a little later a small corner room in the office was furnished with a pine table and a kitchen chair, and I was told that when I preferred spending my time there to work- ing at the case, I was at liberty to do so. Such was my entrance upon a journalistic career. For a year or two I assisted the editor in some trifling ways with his local work, reporting meetings now and then, and writing up neighborhood happen- ings. The best of my training, however, was in the mechanical work; one whose calling is going to be that of a writer will be the gainer all his 30 THE COMING NEWSPAPER life, by knowing something of the printing busi- ness. During my third year in the printing office the way was opened for me to go to college, and my thought was turned toward the Christian Min- istry. My college life kept me, however, in con- nection with type. I became one of the editors of the college magazine, and the college corre- spondent of the Springfield Republican, to which I sent not only the daily college news, but also occasional contributions in verse and prose, and through which I formed two lifelong friendships —with Dr. J. G. Holland, later the founder and first editor of Scribner's Monthly—now the Cen- tury Magazine, and with Samuel Bowles, one of the great American editors. To the kindness of both these men,—to the encouragement and help they gave me,—lI owe more than I can ever repay. When I found my way into the ministry, in my first permanent pastorate in a suburb of New York, the editor of a newspaper offered me a column, which I filled weekly, thus keeping my connection with the types. In my next parish at North Adams, Mass., I was again within the diocese of the Springfield Republican; and my first book was made up of a series of articles con- tributed to its columns. From North Adams, I was called to an editorial chair in the New York Independent, which I occupied for four years, TAINTED JOURNALISM 31 putting the strength of my life into work in which my personality was submerged. From New York I returned to the pastorate at Springfield, Mass.; but here again the open door of the sanctum invited me, and for three years I had a magazine of my own, which I edited in con- nection with my parish work, doing all the edi- torial writing—ten pages of minion, every month; conducting all the correspondence, reading all the proof, and making up the pages in the composing room. That was really worth while. I never had a better time. When my connection with that periodical closed, I found myself in very close relations with the magazine which is now the Century; to the edi- torial departments of which, under the reign of Dr. Holland, and afterward, under Mr. Gilder, I was for many years a constant contributor. I have gone into this biography thus more fully than might seem necessary, for two reasons: first, I want you to see that I have had some little ex- perience in dealing with the practical problems which confront the journalist. Secondly, and more seriously, I want to bear this testimony ;— that in making these frequent changes from the one kind of work to the other, I have never had any sense of essentially changing my vocation. I gave my life in my youth to what is generally called the ministry, and I have stuck to my calling—ministry 32 THE COMING NEWSPAPER is service; it is the whole meaning of the word; a minister is a servant; the minister of the church is the servant of the community; the servant of human need. When I resigned the pastorate of the First Congregational Church in North Adams in March, 1871, and accepted an editorial posi- tion on the staff of the Independent, I did not feel that I had forsaken a sacred calling for a secular one; the new work was just as truly the work of the ministry as the old had been. I could sing the old hymn just as fervently as ever: To serve the present age, My calling to fulfill; O may it all my powers engage To do my Master’s will. I preached nearly every Sunday somewhere; but my Sunday’s work was not any more sacred than the week-day work at the editor’s desk in the Park Place office. And this was not because I was al- ways writing upon technically religious themes, for I was writing about a good many subjects, but because I had learned the first and rudimen- tary of the Christian commonplaces, that it is every man’s big business in the world to do what he can to make a better world of this, and that whatever he does with that honest purpose is sacred work. I have to go back about once a day and touch TAINTED JOURNALISM 33 the first base in my game—to keep myself ori- ented,—and that is simply this primary obliga- tion: “ Seek first the Kingdom of God.” That is the rule which measures every act and every mo- tive. To recognize that there is a Kingdom of God in this world,—or as Dr. Elisha Mumford calls it, a “ Republic of God ”—and that the high calling of every man is to discern it and keep in touch with it and do what he can to promote it— this is the foundation of all wisdom. Now the motive power of the Republic of God, like that of every other republic, is public opinion. It is when the men and women of the community have right thoughts about one another, and right feelings and purposes toward one another, and the right attitude toward the unseen Power whose Fatherhood makes us one and to whom all our loyalties are due—it is then that the Republic of God flourishes in the earth. To generate and dif- fuse a sound, sweet, vigorous, generous, wholesome public opinion is, therefore, the way to promote and advance the reign of the Republic of God in the earth. It is the best and biggest business in which any human being can engage. It is your business and mine—yours as much as mine, mine no less than yours. Of course it is every man’s business, in a de- mocracy, to contribute to the creation and main- tenance of a sound public opinion. It is one of 34 THE COMING NEWSPAPER the primary duties of every citizen to be intelli- gent, with respect to common concerns, and to speak his mind about them. If every man spoke his mind, frankly and fearlessly, not only when he agrees with the crowd, but more especially when he disagrees, we should see a great improvement in public morals and in civil affairs. Too many of us hold our tongues, from policy or from timid- ity, when we ought to speak. Such silence is often little short of traitorous. The weakness and per- verseness of public opinion is not the fault of any particular class of citizens; we are all to blame for it. But on some of us the responsibility of keeping this motive power strong and efficient does rest more heavily than on others, and it is perhaps true that on the editor’s calling and mine—his rather more than mine—this great obligation rests. No- body has any business in a commonwealth who isn’t a producer of something that the community needs: and the editor’s product and mine is good healthy public opinion. The community does need this; it is one of its deepest needs, and we have undertaken to supply this need’ How have we succeeded? By their fruits ye shall know them. What can we say, in a general way, about the state of public opinion in the American Common- wealth? That it contains some strong and wholesome TAINTED JOURNALISM 35 elements may be taken for granted. On the whole I think it has solved most of our great problems wisely. When discussion is free and extended and thorough; when any question is kept before the people long enough to be fully debated, the peo- ple are apt to come to just conclusions upon it. But there are phases of the common mind that may well cause us solicitude. It is not always sane; it is fickle and fluctuating; it is liable to sudden gusts of brutal passion and cruelty. We cannot forget how one day it thronged about the Prince of Life with Hosannas, and five days later was shouting “ Crucify Him.” We have seen good men more than once deserted by the applauding multitude and covered with contempt for simple fidelity to their convictions. And you remember Browning’s Patriot entering the town in triumph, with “ roses, roses, all the way,” and church-spires flaring with flags,—and a year later riding to the gibbet through a hail of stones. And those of us whose faith in democracy is firmest are never without twinges of misgiving. How utterly rea- sonless the crowd can be—very often! It might be so much wiser and saner: it will be some day; surely it would be now if all of us were faithful to the light we have; but just as it is, public opinion is an umpire from whose judgments we have much to dread; a ruler whose decrees often leave us mourning. Let us try to appraise soberly 36 THE COMING NEWSPAPER but not too somberly, the defects which we cannot ignore in the common mind of our countrymen. First, to name one of our lightest faults, shall we not confess that the popular thought and speech is marred with the vice of extravagance, of exaggeration? Is not the tendency almost uni- versal of overstating facts? How many towns are there in which the truth about the population is ever told? How many ministers are there who ever tell the truth about the capacity of their churches or the size of their congregations? How many public meetings, concert audiences, political assemblies ever have the truth told about them? All this is, of course, in part, the efflorescence of hopefulness, and enthusiasm, and we cannot judge it too severely; but it is prone to grow into an untruthfulness which vitiates popular judg- ments and weakens the bond of veracity on which the social order depends. Now I do not think it can be denied that the newspapers are doing a great deal to cultivate this vicious habit of exaggeration in speech. They are not the only propagators of this vice; the churches and the ministers, as I have said, are a good second; and when the churches and the news- papers combine together to give the statistics of the current sensational evangelism, you get results that make Munchausen hide his diminished head. It is clearly not in the interest of sound and TAINTED JOURNALISM 87 sane public opinion that these habits of exaggera- tion in speech are cultivated. We must learn, if we would prosper as a self-governing common- wealth, to see things as they are, and tell the truth about them. We must stop bragging, and vapor- ing, and train ourselves to form judicial opinions and utter them in restrained and temperate speech. And I don’t see how we are ever going to do it, unless a different code is adopted from that which generally prevails in the reporters’ room. A cognate vice is the habit of fierce and san- guinary terms to describe actions which are utterly devoid of sensational character. A dis- cussion which is perfectly amicable may be char- acterized in the headlines as a hot fight; and peo- ple are represented as denouncing one another when they have merely ventured to express, in courteous words, a difference of opinion. I re- member an instance which illustrates my point. At the National Congregational Council, held in Kansas City last October, a new creed was pro- posed, and the discussion of it occupied two or three short special sessions. The report tele- graphed to all parts of the country gave the im- pression that there was a fierce and bitter contro- versy. I do not remember the phrases but this was their purpose. The fact was that the whole debate was of the most friendly character. There were differences of opinion as to words and ~ 38 THE COMING NEWSPAPER phrases, but none that were not easily adjusted. How violent this combat must have been is re- vealed by the fact that when the Council came to vote there were about six hundred affirmative votes and one negative vote. I am sure that the high color which is often em- ployed in reportorial phrases must often convey to the public quite erroneous impressions with respect to the temper manifested in human inter- course; that it greatly exaggerates the antag- onisms of men. If it can be made to appear that a fight is going on, the story will have much more news value. I think that if I were a managing editor, I should make up a long list of those terms of carnage which reporters use so freely,—flay, score, rap, roast, excoriate, lambast, and such like, and forbid their use for any purpose what- ever. Secondly, public opinion is greatly vitiated by the emotional mutations in which it ceases to be opinion and becomes mere sentiment, unorganized, highly volatile and inflammable, keeping no steady course but, like the wind, blowing where it listeth, possessing tremendous force, but having no assign- able direction. Public opinion should mean thez concurrent judgment of reasoning beings; but that definition does not fit the action of the crowd or the mob. We often find people acting together with great violence when it is evident that very TAINTED JOURNALISM 39 few of them have any definite reason for their action. Most of them are saying it or doing it, because all the rest are saying or doing it. “The crowd self,” says Professor Ross, “ is irrational.” Now it is pretty clear that the crowd self is getting to be a portentous figure in our demo- eratic civilization. And while the multitude was perhaps quite as suggestive in former times, as in modern times, we have ways of developing mob mind without the propinquity which, in older days, was the conditional “mental touch,” says Pro- fessor Ross. No longer bound up with physical proximity, with the telegraph to collect and trans- mit the expressions and signs of the mood, and the fast mail to hurry to the eager clutch of waiting thousands the still damp sheets of the morning daily newspaper, the people are brought, as it were, into one another’s presence. Through its organs the excited public is able to assail the in- dividual with a mass of suggestion almost as vivid as if he actually stood in the midst of an immense crowd. Formerly, within a day, a shock might throw into a fever all within a hundred miles. The next day it might agitate the zone beyond, but meanwhile the first body of people would have cooled down and become ready to listen to reason. And so while a wave of excitement passed slowly over the country, the entire folk was at no moment in a state of agita- 40 THE COMING NEWSPAPER tion. Now, however, our space-annihilating devices make a shock well-nigh simultaneous. A vast people shares the same rage, alarm, enthusiasm or horror. Then, as each part of the mass becomes acquainted with the sentiment of all the rest, the feeling is gen- eralized and intensified. In the end the public swal- lows up the individuality of the ordinary person in much the same way that the crowd swallows up the individuality of its members.’ Now this is the sort of thing with which our American democracy has to reckon. This is the force that carries elections, that sweeps adminis- trations from power, that lifts some to fame and hurls some to oblivion, that cripples industries, that breaks banks, that makes wars. Sometimes we get good out of it as we do out of hurricanes and earthquakes, but it is a dangerous kind of energy; we are never safe while such forces may at any time be let loose. In government by public opinion I do believe; it is the strongest, sanest, safest kind of government there is; but in govern- ment by public rage or public craze I do not be- lieve; it is the worst of tyrannies. What relation has the newspaper to this social inflammability? That is a question to which I will not attempt to give a comprehensive answer. My purpose is served by asking the question. You can answer it far more accurately than I can. But we shall all admit that the existence in + Social Psychology,” p. 63. TAINTED JOURNALISM 41 society of such a depersonalized and demoralized agency, is a source of great peril; and that one of the great duties of all public teachers and leaders is to discourage all those crazes and fads and rages in which people exchange reason for passion, and judgment for imitation. Whatever tends to develop the mob mind tends to make gov- ernment by public opinion impossible. Whatever tends to keep people reasonable, and thoughtful, and self-controlled, and fair-minded is cultivating in the public mind those qualities and habits on which we must rely to bring in the fullness of the Kingdom of God. Now there are newspapers which are doing this kind of work, and nothing better is done in the world today; while there are others who are doing more than any other agency now at work to de- velop the mob mind; and nothing more mischievous has ever been done in any generation. If you are looking for tainted journalism you will find a bad sample of it right here. Thirdly, the public opinion of this generation is defective in the estimate which it puts on ma- terial gains, as contrasted with spiritual realities ; in the preference which it is inclined to give to possessions above character. The central delusion of mortal men—that which devitalizes manhood and decomposes society is the habit of exalting the means of living above life itself. Ask how much 42 THE COMING NEWSPAPER any man is worth and everybody begins to try to tell you how much money he has. Nobody ever thinks of answering it in any other way. But it doesn’t answer the question at all. What the man is worth to his family, to the community in which he lives, to the God who gave him life, is what you really want to know. How much are the newspapers helping to straighten out the minds of men, upon this vital issue? I don’t think that the preaching of the newspapers on this subject is the main thing, ov I do not despise preaching! I am sure that by bearing constant testimony to the fact that character and manhood are the central values of human existence; that money and station and popularity are well lost in keeping truth and in- tegrity and honor—may render most effective service in keeping public opinion sound on this central issue. But practice is more than preaching—in the newspaper as in the church—a newspaper is a business enterprise, and if its management makes plain the fact that the dollar is the paramount consideration; that it is ready, in the conduct of its business, in the shaping of its policy, to sacri- fice decency and honor, and truth and public wel- fare to revenue, not only will its preaching be vain but its influence will be pernicious and de- structive. TAINTED JOURNALISM 43 The newspaper stands before the community in the réle of a public teacher. And the first quali- fication of a public teacher is that he shall be sin-/ cere and disinterested. When it becomes evident that a journalist or an evangelist is out after the shekels, his power to aid in eradicating the root of all evil will be greatly lessened. It will be evi- dent to most that he, himself, is a part of the thing that needs to be reformed. The fourth and last of the particulars which I shall mention in which there is shown us the need of a better public opinion, is the tendency to fasten the gaze on the evil that men do—to take a pessimistic view of human character and conduct. There is evil, of course, that needs to be censured ; the only question is a question of proportion,— whether we do not think and talk too much about the evil that men do and too little of the good at which they are aiming. I shall not stop very long to prove that the pessimistic habit of judgment is quite too strong among us; that it greatly vitiates and poisons public opinion; gendering suspicion and hatred and fear where confidence and affec- tion and hope ought to prevail; making men think ill of one another when they ought to be thinking well of one another; leading us to put the worse instead of the better construction on the conduct of our neighbors, and thus weakening the bond of good will which is the very foundation of social order. 44 THE COMING NEWSPAPER What now is the newspaper press doing to bring to earth this reign of good will? I know of some that are doing much. The newspapers in my own city, I am glad to confess, are actuated by a good spirit; they are disposed to discern the good and to rejoice in it; they cultivate gracious speech and kindly judgment of their fellowmen. I find many others, as I go about the country, which seem to manifest the same spirit. And yet I fear that it is true that in collecting and presenting the news of the day, the habit, which, as I have shown, so largely prevails, of fix- ing the attention upon the evil of society; of keeping the seamy side of life uppermost, of ex- ploiting crime and vice and scandal, furnishes to quite too large an extent the common notion of the function of journalism. We are often told that publicity is a cure for social evils, and to a certain extent this is true; but publicity can be made, and, I think, often is made, a most effective means of propagating vice. and crime. Of course there are vast differences among newspapers in their ways of presenting the dark side of life; it may be presented in a way that is instructive and monitory, or it may be presented in a way that is suggestive and demoralizing. One of the great mistakes in dealing with it is in making too much of it; giving it a place in the TAINTED JOURNALISM 45 news of the day which is wholly out of propor- tion to its real importance. I think it is quite possible that the newspaper which avoids salacious and disgusting details, may still, in the dispropor- tionate emphasis which it gives to the facts of vice and crime, encourage its readers to think worse of their fellowmen than they ought to think, and may thus strengthen that unsocial tendency of which we are speaking. Is it not a deplorable fact that anything which tends to discredit one of your fellowmen should be regarded as good stuff,—while that which tends to remove such discredit, even when it is known to be unjust, is much less likely to find space in the news column? Let me tell a little story, in which this rather disturbing fact was brought very close home to me. Three years ago my church acceded to my re- quest and called a man to be my colleague in the ministry with the understanding that he was to be my successor. To prepare the church for his coming I sent to every member of the church a pastoral letter, in which I explained that this would be the last time that I should thus address them as their sole pastor; and speaking a few affectionate words of counsel and admonition. In our church, as in most churches, there are a few members who, for no disaffection toward the church or the minister, have dropped out of the 46 THE COMING NEWSPAPER church’s life, and need to be led back to their allegiance. To these I addressed a few words ex- pressing my sorrow at their absence, and my hope that they would come back and, under the new leader, take up their work. The letter made it plain that the bond of loyalty to the old pastor was as tender and strong as it had ever been. It was not intended for the public; it was a confi- dential letter to my people. A news-gatherer got hold of it; some busy young fellow probably, who was in a hurry to get off his dispatches; he did not read it through, but he managed somehow to extract from it the news that I had resigned my church in discouragement ; that my people had deserted me; that I had been preaching to empty pews; that I could endure the humiliation no longer, and had thrown the burden down and retired from the ministry. The fact was that my congregation for the last few months had been larger than ever before; that the church was in a most prosperous condition; that the affection of my people had never been so manifest or their support so generous. This report went by the Associated Press to every part of the United States; all the papers took it, I think; it was read the next day by many millions of readers. I tried at once to get a correction of it started; a short statement of the facts was prepared, and TAINTED JOURNALISM 4g was sent out, I think, by the Associated Press agent at Columbus; how far it got I do not know. It may have been suppressed, as of no importance, by the main office at Chicago; but if it was put on the wires, then the telegraph editors of the thou- sand journals who readily took the first report, of course, blue-penciled this; that was good stuff; this was not. I doubt if a dozen papers in the United States printed it. The editors of the daily papers, many of them, treated me very kindly, saying a good many quite too flattering things about the work that I had done,—and expressing a generous sympathy, for which I was very grateful, but of which, just then, I did not greatly feel the need. When such a paper came to me, I wrote at once to the editor and of course he printed my letter, which helped to make the matter right with his readers. Many of my truly orthodox Christian brothers in the denominational papers, improved the incident by pointing out that such an end as I had come to was the proper termination of the life of one who had sometimes ventured to deviate from the straight and narrow ways of tradition; and some of them were very reluctant, when the error was exposed, to make the necessary correction. In fact the report never was corrected; not one in ten probably, of those who had read the original telegram, has ever heard it contradicted, and 48 THE COMING NEWSPAPER wherever I go, between the two oceans, I find peo- ple who assume that it is true, and by some com- miserating word or look manifest their sympathy with one who is down and out. It was a great injury to me—the greatest in- jury I have ever suffered. One who is drawing near to the end of a busy life does not like to be reported to the world as confessing that his life has been a failure, when he has made no such con- fession and has no such consciousness. If you will try to put yourselves in my place you may be able to understand that the predicament is not a happy one. It was something more than a sentimental grievance. It was, no doubt, a considerable finan- cial injury. A report of that nature could not have been otherwise than detrimental to one who depends on his pen and his voice for his liveli- hood. But there was absolutely no malice or unfriend- liness in it. The young fellow who made up the original dispatch was careless, but he was not un- friendly; the men who printed it had no grudge against me; the men who declined to print the correction were not my enemies; but when I put myself out of the case and try to consider it in a purely objective and impersonal way, it seems rather appalling that such a wrong as that can be done to a man, and that he should be absolutely helpless to get it set right. It is all the direct TAINTED JOURNALISM 49 result, you see, of the prevailing estimate of news —that whatever reflects discredit upon a fellow- being is news, and whatever tends to remove that discredit is not news. I think that the tendency to follow that estimate is pretty strong in jour- nalism, and that it results in a taint upon the business which calls for a pungent prophylactic. I have told my story because it helps to raise the question whether the men who gather the news should not be trained to see that a statement which repairs an injury is quite as “ good stuff” as the statement which inflicts the injury. The question seems, ethically, somewhat elementary, but I be- lieve that it needs consideration. Summing up all that I have tried to say under this last division of my subject, is it not true that one of the deepest needs of our social life is the need of a kindlier judgment of our neighbors; the need of a disposition to see the good side of every- body ; the need of cultivating faith in men, and the habit of saying the best things we truly can about everybody we know? Would not a public opinion suffused with such generosity and good will give us juster laws, a more stable social order, a more prosperous and peaceful commonwealth? And has not the newspaper a very large responsibility in securing such conditions? Have I not pointed out four great and worthy tasks of American journalism, in the performance 50 THE COMING NEWSPAPER of which it may greatly aid in purifying and in- vigorating public opinion? First, to teach the people to avoid exaggeration and violent speech, and to cultivate moderate and rational modes of expression. Second, to resist the tendencies which demental- ize democracy, and which substitute the mob-mind for the deliberative habit. Third, to hold the popular judgment firmly to the truth that character and manhood and not money and popularity are the central values of human existence. Fourth, to turn the thoughts of men more and more from the negative virtue of detecting and exposing the evil to the positive virtue of discern- ing and praising the good. fe These are the elements of a noble vocation. If I have succeeded in putting into intelligible words of my own the deepest purposes of many news- paper editors, I have accomplished what I set out to do. I offer them the right hand of fellowship as builders here on earth of the Republic of God. SOME WEAKNESSES OF MODERN JOURNALISM BY OSWALD GARRISON VILLARD Ws are met, I take it, to counsel primarily with one another as to the spiritual health, the welfare of our beloved profession, to measure its progress, or its retrogression; to search our hearts and our consciences, to scan the heavens for portents. Is all well with us? Are the omens favorable? Can our soothsayers and oracles declare the populace content, our rulers well disposed, the gods propi- tious? Or do we bow down before the shrines of false gods? What say the historians of the twelvemonth? We of the East hear them assert that all is not well; that ‘there are widespread mutterings among the people; that our rulers, unsatisfied, discuss anew the question of fresh laws to search our busi- ness; that the omens declare the gods veil their faces as of old when offended. Somehow or other it would appear that we have to a considerable degree lost the confidence of the public. The slogan no longer reads: “It must be so because I saw it in the newspaper.” Instead, we hear: “I 51 52 THE COMING NEWSPAPER saw it in the paper, but I suppose it is not true.” Embittered or disappointed politicians are the quickest to berate the newspapers, leading the hue and cry. Let a Roosevelt or a Bryan feel their sting, and, in our section, the easy answer for them is: “‘ See how the hireling Wall Street press obeys the lash of its master.” The public in large measure believes it, partly because the charge is so easy to make, the disproval so diffi- cult. If we have not heard this as often in 1913 as previously, it is only because we have had no im- portant political campaign to chronicle. But the charge of conspiracy to suppress the truth is rife on every hand. If one could believe all that one heard, a true picture of the heads of the press would portray them perpetually behind the arras arranging some plot or other. Men who scent wholesale conspiracies in other individuals usually wind up in the observation wards of our hospitals, but your next-door neighbor is privileged to be- lieve in day and night conspiracies of the press without fear of having his sanity questioned. In- deed, he may be exalted by his doubt. And so we hear of agreements among newspapers to ig- nore this happening, to suppress that and to vivify this or that defender of the rights of the people. In New York City, so deep are the clefts between the various newspapers, that you could never pos- WEAKNESSES OF JOURNALISM 53 sibly get their heads to sit down around a table, much less break bread together. Yet I hear con- stantly that we have all agreed to perpetuate this outrage or that wrong, to accept bribes aggre- gating millions, or to sit silent in the sight of sin for our own pocketbook advantage. I was myself asked the other day in a mass meeting: “ Is it not true that you are owned by Wall Street? ” Although the law has compelled us of the metro- politan press to print the names of all the stock- holders and bondholders for a year past, it did not surprise me to read an article in a current maga- zine by a distinguished citizen of Indiana to the effect that newspapers ought to be compelled to tell the influences behind them. I have so often heard this rumor that I have mortgaged myself to Wall Street, with the name and address of the banker, that I am surprised at nothing. Not if he should throw his private books open to a Bristow or a La Follette, could a New York editor hope to down this entertaining fiction. He would only hear that his books were doctored, or that he was hiding behind somebody else’s skirts, or that it was the point of view of the men he associated with that really did the mischief—so discredited are newspaper managers with certain sections of the people and certain cross—very cross—sections of the politicians. If you think I exaggerate, please bear in mind 54 THE COMING NEWSPAPER the bitter attacks on the Associated Press the present winter has witnessed. It has been assailed as a monopoly, and on one forum after another attacked as an organized conspiracy to suppress every happening that affects Progress or Radical- ism—with a capital P and R. Socialists, labor men, and Progressives alike denounce it, because it does not “ carry ” their propaganda. Negroes criticise it because it brings out of the South news only of their crimes, and never of their honorable achievements. Some Congressmen never fail to berate it when their other hobbies are for the moment exhausted. Curiously enough, the bona-fide malefactors of great wealth equally denounce it as an association - controlled by the mob, and, therefore, fearing: to tell the truth about them. At least, this was the excuse offered by a bribe-giver who thought he was buying some New York newspapers for a Trust; he merely wished to secure justice for his clients, to get their side of a famous case into print—all this when the other side to the contro- versy was protesting that the Associated Press was being sold out to the Trust. With the Associated Press it is truly a case of being damned if you do and damned if you don’t. It is berated by Catholics for being subsidized by Protestants at the moment that anti-Catholics are sure that they have convincing proof that the WEAKNESSES OF JOURNALISM 55 head of the Associated Press draws a post-office order for $268.75 a month from the Pope in Rome. No amount of iteration seems to make anybody understand that if there are grave defects in the Associated Press, the fault lies with the 895 news- papers which comprise its membership; that it is a co-operative organization, which makes no money profits, and is Argus-eyed in that each newspaper is watching the service, ready to make the telephone bells tingle if a happening is over- looked or anything improper is put over the wires ; that there are hundreds of honest newspaper men in the Associated Press who would as soon sell their wives and children as to knowingly let any one use the service to grind an ax or feather his nest, It all avails not; the answer is: You can tell by the trend of it that it is capitalistic—as if there were not every shade of opinion in the Asso- ciated Press. Its very president is, I am told, a Socialist, at least in theory—but of what use is that? Every man with a propaganda to further is convinced, if his copy is rejected because it is argument or assertion, and not news, that he has tilted against the stone wall of corrupt wealth. I personally have examined one mare’s nest after another, only to find that each was due to igno- rance of the technique of the profession or of the facts. Most of them would never have been heard 56 THE COMING NEWSPAPER of had the suspicious ones gone to headquarters to inspect the records. It is only in the tenth or one hundredth case that I have found that there was a genuine error. And it goes without saying that I have yet to learn of a constructive sugges- tion as to something better to take the place of the Associated Press. And what is true of the Associated Press is true of the individual newspaper. Every gossip knows that its inner actions are controlled for a sinister purpose, of which money-making seems the least evil. Let there be a failure to print some happen- ing by oversight or because of a technical difficulty, and the proof is perfectly apparent that you have taken your thirty pieces of silver. The verdict in the case of Collier’s Weekly against C. W. Post of Postum Cereal was rendered at 5 p.m. on a Saturday, and the New York Evening Post, which had gone to press at one o’clock, naturally did not have the news. It attracted a lot of attention in the Sunday and Monday morning newspapers, but it was quite stale when we appeared again on Monday after- noon, and so in accordance with regular practice we printed nothing about it. That issue, how- ever, contained an advertisement by Post bearing on the case—and the evidence of our guilt was complete, at least in the eyes of an old friend of mine, a splendid clergyman, who wrote me how WEAKNESSES OF JOURNALISM 57 sorry he was that he could now no longer doubt that I had sold my journalistic soul for the beg- garly dollars of Post, which, by the way, were scarcely enough in a year to take care of one of our weekly pay-rolls. I have cited this case at length because it is so typical of the way laymen are led unwittingly to do a newspaper injustice. But the fact remains that for the moment the thumbs of the public are turned down. Or, to put it another way, we of the press are to be muck- raked and uplifted as some of us have been muck- raking and uplifting others. In our hearts we must confess that as a profession we are gravely under suspicion; that there is much truth in the repeated assertions that we have lost our power to influence the masses even though, paradoxically enough, we hear at the same moment indignant complaints that this has become a government for, by, and with the newspapers. You in the West may have felt this less; the very circumstances of publication in Emporia or Salina or Hutchinson make it unnecessary for you who are known by everybody in town from the hostler in the livery stable, the small boy in the street, to the bank president, to explain that you are not a rascal; that your bank accounts are not crooked and that you are not in the pay of ring politicians. But in large cities of the East, where the editor can only be personally known to a pitifully small fraction 58 THE COMING NEWSPAPER of the community, the finger of suspicion is ever pointed at him. Why? Let us be honest with ourselves and ex- amine the reasons for this suspicion and distrust . and see how much of it we have earned. To mei there are some glaring faults, and as I have noted the chief complaints of the public, they have taken form in my mind as follows: (1.) The persistent refusal to right a wrong done editorially. (2.) The suppression of news for profit, or be- cause of fear of some powerful interest. (3.) The laying of false emphasis upon the news because of criminal or unworthy motives. (4.) An amazing and often criminal lack of accuracy in reporting. (5.) Indefensible attacks upon public men coupled with shocking invasion of privacy of both public and private individuals from which not even women are exempt. (6.) Deliberate falsification of news and facts. Let us examine each of these individually: I have recently received from the members of an anti-vivisection society some forty or fifty letters of thanks for the retraction editorially of a state- ment injurious to that Society which had appeared on the editorial page of our newspaper. In al- most every case the letters run to this effect: “I want to thank you for your unusual action in con- WEAKNESSES OF JOURNALISM 59 fessing your fault and righting publicly the in- justice that you did us; it is most unusual in the newspaper world.” A distinguished Brooklyn lawyer wrote: “I have myself been so often mis- represented and misquoted by two of your con- temporaries that I have been on the point of commencing legal proceedings against them in the interest of fair play. It does seem as if a great New York daily paper should feel it beneath its dignity to habitually misrepresent and misquote a reputable citizen with whom it happens to differ in opinion, and to refuse to correct the misstate- ments when called to its attention, but unfortu- nately such is often the case.” To my mind, a refusal to confess error is due either to a bad conscience on the part of the editor or a survival of the old tradition that the newspaper is infalli- ble and therefore it must not admit that Homer could ned even in a trifling matter. As to the suppression of news when it is to the advantage of the newspaper to do so, the public is even more wrought up about this than its belief that the editor takes an unfair advantage of his position to have the last word at all costs and to mangle the replies and defenses of those whom he has criticised before printing them. While the public, as I have pointed out, often errs in its judgments, it cannot be denied that it has sub- stantial basis for its complaint that news is 60 THE COMING NEWSPAPER twisted and colored to suit the convenience of the editor or the owner. We have seen a wonderful improvement in the reporting of political news of late years, but it is suppression of facts which worries the public. Thus, the newspaper upon which I served in Philadelphia, although owned by Protestants, had a Catholic managing editor, and not a single word unfavorable to the Catholic Church could creep into its columns. I brought into the office one night a scoop which would have been worth a column and a half on the first page if it had not had to do with a peculiar case of intolerance and bigotry on the part of some good Catholics. AI- though murder had been averted only by the fact that a bullet went less than six inches wide of its mark, the item was cut down to an inconspicuous five lines. The department store advertiser continues to assert his right to dominate the news columns, and it is only a brave and powerful newspaper like the New York World which can answer the demand of an advertiser that a murder or an accident in his store be omitted from its columns by printing it on its first page with most conspicuous head- lines. The weaker newspaper to whom that con- tract is vital is very apt to overlook the necessity of presenting this particular piece of news. Is the profession making much headway against this WEAKNESSES OF JOURNALISM 61 fault? You who are more distant from the cen- ters of intense journalistic competition are, per- haps, better able to judge than I. I can only say that progress in this direction seems to me to be very slow, yet I am convinced that the advertiser is becoming more tolerant, and that the profession is beginning to realize that the newspaper which thus sells its soul cannot in the long run be either a moral or a financial suc- cess. At least the newspaper in Philadelphia to which I have referred, which used to send me to its large advertisers with the statement that they could have as much space in the news columns at any time as they wanted, is an almost hopelessly wrecked undertaking, and the entire press of that city has never recovered from the blow to its pres- tige received when it unitedly refused to tell the story of a crime of a member of one of the large dry-goods houses. The laying of false emphasis in headlines by presenting a fragmentary account of a happening or by taking from a story a statement which be- comes distorted when removed from its context— all of these are tricks of unscrupulous journalists about which the public is in no doubt. Because of them it very often includes the entire profession within its criticism. It is not always deliberate intention to deceive which is at the bottom of the wrongdoing. For instance, there is one newspaper 62 THE COMING NEWSPAPER in New York which prints a Sunday edition; the task of the editor is to produce big headlines for it which will result in the sale of the paper. If a story is not in the office to warrant this procedure, then one must be promptly faked to meet the emer- gency. A few Sundays ago this newspaper and one in Washington, D. C., printed positively dia- bolical issues deliberately calculated to infuriate the public against the people of Mexico, for they contained terrible stories of massacres of Amer- icans in the City of Mexico, which were, of course, wholly without foundation. There was, naturally, no apology to the public the next day for being thus imposed upon. It was a clear violation of the laws of the State of New York in regard to the dissemination of false information, but the authorities take no action in such cases. Is it any wonder, in the light of such happen- ings, that public distrust steadily grows or that strong adjectives are applied to owners and edi- tors guilty of such misconduct? In these and other offices every sense of responsibility to the profession or to the public is thrown to the winds; the one idea is to sell the newspaper or to inflame the public in the interest, the policy, or desire of a proprietor. Should we not ask ourselves how much longer this sort of thing is going to be tolerated by the public without interference by Legislatures? WEAKNESSES OF JOURNALISM 63 Deliberate misquotation frequently occurs in the reporting of some “yellow” newspapers. But let us deal for the moment with the really high-class morning newspapers of a great city. It is but the simple truth to say that no meeting can be sure of an accurate representation in them unless some figure of great national importance is present. Jt has become the policy of many news- paper men in the East never to print a speech at any length. Hence, some of the most important meetings in New York City, like those of the Chamber of Commerce, of influential labor organ- izations and reform bodies, are scarcely noticed, or in such a fragmentary manner as to make the sponsors of the meeting regret that reporters were asked to be present. Only the President of the United States is certain that his speeches will not be garbled or mangled so that the disjecta membra bear no relation to the unfortunate body of oratory from which they have been detached. It was my lot the other night to take part in a debate on the merits of the Associated Press at a Cooper Union meeting in New York City, where the charges against the newspapers were well aired by the able president of the Free Speech League. He dwelt upon the constant misrepresentation of radical meetings in New York, and the fact that every reporter is trained to take from a speech of such a man as W. D. Haywood the one foolish 64 THE COMING NEWSPAPER or inflammatory utterance of the whole and to give him no credit whatsoever for any sound argu- ment or appeal to reason which he might have argued. He prophesied that the meeting at which we were speaking would be badly presented the next day, and he was right. In the Tribune the following morning there was a glowing account of my speech, and the erroneous statement that I had won over by the merit of my address a hostile audience; my opponent’s address was dismissed with two lines. As a matter of fact, I did not con- vince the audience of the correctness of my posi- tion, and Mr. Schrader received the long and gen- erous applause which was credited to me. I have myself been the victim of deliberate mis- quotation on a vital matter. An absolute reversal of a statement made by me in regard to the At- lanta riots was transmitted all over the country, and, of course, the lie once put upon the wires could never again be caught up with. Now, it is difficult enough at any time to record a happen- ing accurately. Take ten ordinary citizens who witness an encounter on the street, and no two will give the same version of what they have beheld. Newspapers may truly pride themselves on being much more accurate than the ordinary observer, and this in the face of the fact that they are often deliberately misinformed or have to rely upon un- trained witnesses for their facts. All the more WEAKNESSES OF JOURNALISM 65 reprehensible is, therefore, the newspaper which does not do its utmost to make its reports as re- liable as human ingenuity can bring about in the short space of time given for verification. But it is a fact that in the metropolitan press a great trouble is the total lack of emphasis upon ac- curacy. The average city editor does not care whether the story he prints is letter accurate or not provided that it starts off with a catchy phrase or sentence out of a speech, or some striking allit- erative or humorous utterance to catch the read- er’s attention. He is apparently convinced that the day of serious readers has gone by, and that the public desires merely to be entertained and not informed by the journal of today, and he governs himself accordingly. The case was far different fifty or more years ago. Let me illustrate it by the story of a Cooper Union meeting in New York to protest against the execution of John Brown, at which Wendell Phil- lips was the chief speaker. It was engineered by Abolitionists, and the editor of the New York Herald hired a gang of political thugs to go into the meeting and break it up in the interest of the South. The next day there appeared in his pro-slavery journal three and a half columns of the most obviously accurate stenographic reporting of a meeting that it has ever been my fortune to read. Every interruption 66 THE COMING NEWSPAPER by the editor’s henchmen is therein recorded, and every one of the scorching replies of Wendell Phil- lips. This, moreover, was done in the days when there were no telephones, no typewriters, and no rapid transit, when every transcription of steno- graphic notes had to be done in longhand. Yet the pro-slavery Herald’s account was superior in length and fullness of detail to that of the anti- slavery Tribune. Not a single meeting since I have been in New York has been reported with similar accuracy. Personally, I do not believe that it is bad policy to report meetings at considerable length; at least, it would seem to me so if I were running a morn- ing journal. I should insist on stenographic re- porters whether the schools of journalism turned them out or not, for I believe that nothing has done more to injure the standing of the press than this simple failure to report meetings accurately. Everybody who is at a meeting wants to read about it the next morning, and if the reporting is false or inadequate, he or she knows it at once. It was only the other day that the President of the United States sent for the newspaper corre- spondents who have access to the White House to warn them solemnly against the continued misrep- resentations in regard to the women of his family which were appearing in the press, and to say to them that he might have to use drastic methods to WEAKNESSES OF JOURNALISM 67 stop it did not the papers of their own accord come. to his rescue. One of the worst offenses of the press| is this exploitation of the individual. There is far greater license in Europe in the matter of print- ing disgusting details of crime, in looseness of caricature and jest, and in the portrayal by pen and pencil of the vices of the day. We can be proud of the comparative cleanness of our Amer- ican journalism. But nowhere else the world over is there such exploitation of the private life of the individual, whether he be in the White House or in public life or a private individual. Let there be a family mis- fortune over which most people are only too glad to draw the mantle of charity, and the sufferings of the family of the wrongdoer are increased a thousandfold by its being blazoned from every housetop. In this aspect the sensational press has become the chief ally of the social blackmailer. It is no exaggeration to say that millions of dollars are wrung out of people by threats of the sale of a story to the press, and not merely the wrong- doer is thus victimized. For him we could have little sympathy ; it is the innocent people affiliated with him in whose name we must protest. There is a member of a distinguished New York family which recognizes the responsibility of wealth, and lives up to the highest obligation of social duty, who is hopelessly corrupt. Whenever 68 THE COMING NEWSPAPER possible the deeds of this black sheep are trum- peted on all the street corners with endless exag- geration, with endless dwelling upon the wealth of the malefactor and his family. It is enough to make many people of means shrink from public service and the giving of their means, this incessant por- trayal of their homes, their servants, their chil- dren, their country places, their carriages, their good and their bad members, their everything. If the rich are the chief sufferers those less equipped with worldly goods are not spared, and the in- justice bears, if anything, more heavily upon them. But to take up our Sunday newspapers in New York is enough to make any foreigner believe that the only thing people care to hear about is the rich, the rich, the good rich, the bad rich, the dis- solute rich, the wicked rich, the automobiling rich, but always the rich. It sells the papers well, but it does a fearful injury to the community, and no possible excuse as to the public wanting such mat- ter can justify the numberless cruelties that go on day by day. Mr. Charles V. Stansell, who recently addressed an inquiry to twenty-five college presidents asking them to point out three defects of the American newspaper, reports that the general drift of the letters lies along the line of this reply from Presi- dent McVey, of the University of North Dakota: “The chief fault in the American newspapers is WEAKNESSES OF JOURNALISM 69 their failure to appreciate proportion in the pres- entation of news; the second fault is their over- use of headlines, and the presentation of startling and sensational matter really detrimental to pub- lic morals.”” To which President Wheeler, of the University of California, also adds: “We do not want news written up, we want news.” ye As to public men, it is essential in a republic that there shall be the freest and fullest criticism of their deeds. But it must not be an incite- ment to crime; it must be based on sincere, well-considered, and honest difference of opinion. Few public men in our American political life ob- ject to honest criticism; they do and they ought to object to the wicked misrepresentation of public officials by our chief apostles of yellow journalism. After the Triangle fire, in New York, the principal degrader of the press of the nation portrayed three of the best city officials that New York has known, standing beside the gallows made ready for their alleged crime. It was necessary to guard these officials. There is a violence, a viciousness about attacks like this which make the tolerance of the public nothing less than amazing, and cause one to wonder how it is that such offenders against public morals have escaped mob wrath. It is believed by good lawyers that this constitutes a breach of our statute laws. The worst traitors of journalism are beyond 10 THE COMING NEWSPAPER doubt the “yellow” journalists. There is no professional chicanery that cannot be laid at their doors. For them the gutter has no terrors; to embroil our country in a needless war is to them a sport and no more important than the ruining of a woman’s reputation. To delude, to prejudice, to mislead, to falsify, if necessary, these are the tenets of this school of journalism. To pretend to virtue in order to achieve one’s ends and then to mock and flaunt is a regular procedure. No one else has as cynically espoused the people’s cause to as cynically betray the public when it paid to turn about. No one else has as success- fully worn the mask of public spirit to conceal the fangs of the wolf; no one else has so skillfully made people believe that an insatiable appetite for pub- lic office and public power was really a touching desire to serve the commonwealth. Politicians galore have bowed down and wor- shiped at this shrine than which there could be none more vulgar. Without conscience, without even the saving quality of grace and mercy, yellow journalists, the country over, have gone their way as cynical, broad-hatted, high-booted, long-bearded pirates in their profession as ever sailed the Spanish Main. How can our profession hold up its head when such as these are unwhipt of justice? When their craft are never without their full crews selling their all for heavy doub- WEAKNESSES OF JOURNALISM 171 loons? How can we who would honor its responsi- bilities, its duties, and its opportunities assert the worth of our profession when there is no crying out against these abominations among ourselves —no casting out of the devil that has come among us? Does it help us in the face of this veritable plague of Egypt to recount our virtues; to tell wherein we are better than before, to count our gains year by year? They are there beyond doubt. With the majority of us our columns are cleaner than they were. Whether it be because of the exemplary punishment of James Gordon Ben- nett for his illicit advertising, or whether the re- form spirit within our cities has made itself felt, notably those new ideas dealing with the social evil and certain kinds of medical advertising, there has been a notable change for the better. The magazines and weeklies have helped greatly by their criticisms in this respect, and are still help- ing by pointing out wherein we still fall short in our country weeklies as well as in our large dailies. We are becoming more and more wary of crooked or misleading financial advertisements under the stimulus of laws here or there and of public opinion elsewhere. We have even seen of late in Chicago one of the greatest of its dailies throwing out all liquor advertising, either because 72 THE COMING NEWSPAPER of a genuiue spasm of virtue or because of a sud- den discovery that the larger battalions are on the side of temperance, and it is well to have an anchor to windward. In New York some of my contem- poraries have made a virtue of necessity by parad- ing a blue label or white or red label form of in- vestigated advertising and sought to increase their revenues, while thereby admitting the duty of the press to censor, supervise, and investigate, so far as possible, its advertising. Our news columns we may fairly boast are cleaner, as we have suddenly made them broader by discovering that to deal with women’s news and women’s special interests is to aid our treasure- coffers. Best of all, we can pride ourselves upon a steadily growing freedom from political par- tisanship. No one who has witnessed the revolu- tion which in this respect has gone on in the American press since the days of that far-reaching bolt of the Mugwumps from the Republican party in 1884, can be hopeless about achieving any great journalistic reform. Nor can it be said that this is due to the break-up of party lines through- out the country, for in this great political advance the press has led, not followed, until today it is hard to find a single newspaper, not even the New York Tribune, which does not occasionally at least leave the party fold. So with our advance as a whole I believe it would not be just to lay WEAKNESSES OF JOURNALISM 13 it all to self-interest coinciding with popular will. There are too many cases of voluntary relin- quishment of profit; too many cases of public spirit and public service to make possible any such charge. Yet if it were true the fact remains that the advance is still there. How may it be accelerated? How can we of the press best help to restore it to its lost prestige? That, I take it, is at bottom the question that brings us, or most of us, together today. We have a sailing chart; it is the Golden Rule rein- forced by every bit of ethical teaching, every new development of social responsibility to our fellow- men. But have we written down for ourselves a code of newspaper ethics based upon a recogni- tion of the fact that we can no more perform our functions without admitting that we have a silent partner in the public than can any public service corporation the country over? Newspaper pro- prietors can less and less say to themselves, the public be damned. I could prove to you, I believe, that the newspaper that sells its honor, its opin- ions, and its news columns cannot in the long run pay. Look what happened to the Boston Herald, under its former management, and the St. Paul Pioneer Press, which were caught printing bogus news of the Hughes Insurance Inquiry. See what has happened to the Philadelphia Press and the New York Tribune, when the public became con- 14 THE COMING NEWSPAPER vinced that political considerations controlled their editorial pages. Sooner or later the char- acter of a newspaper is established in the public eye. Sooner it is going to be in the future; how else can it be with our quickened public conscience in every other field of public, social, economic activity? Has not the time then come for us to codify the public opinion within our own ranks, to begin to deal in our press and editorial associations, our publishers’ organizations, with other things than errors of technique or increasing our gross in- Vnames® Shall we not soon begin to visit upon the offenders within our ranks the punishment that is their due? Shall we not be compelled to, in order to prevent the sins of the minority from being visited on the heads of the majority? Is it not time for the Associated Press, which has incor- porated itself as a membership corporation for news-gathering purposes, and is therefore beyond the laws controlling money-making corporations, to establish higher standards of conduct in the use of its news? It punishes now for premature pub- lication, and can expel for demonstrated willful violation of its by-laws or corruption. Then why not for corruption of the news for general conduct prejudicial of the public welfare? Are we to evolve nowhere an ethical tribunal comparable to the grievance committees of our WEAKNESSES OF JOURNALISM 1%5 Bar Associations or the committees of our Medical Associations that run to earth the physician who is guilty of mal-practice? Shall we have no Synod or Conference to deal with our wrongdoers? So long as we do not, we shall bear the burden of public suspicion, for we shall fail to recognize our public obligations ; we shall be “ silent in the pres- ence of sin” which is ours. Trace our evils as we will to public weaknesses—these can no more be a valid excuse than the one-cent price which has led so many of us into every possible error of taste in order to achieve the large circulations which we are beginning to find our own undoing—veri- table petards to hoist us, their own creators. Fellow-journalists, for us the handwriting is on the wall. If we do not profit by it, if we do not set our house in order ourselves, our glorious free- dom from a hateful supervision and control will crumble away, and with it many of the present- day splendors, powers, and opportunities of our craft. At best, we shall be compelled to find in a more and more sordid rush for wealth a miserable substitute for unqualified public approval and re- gard, for the right to count ourselves as the fore- most force for culture, for morality, for civiliza- tion, the greatest bulwark of liberty, the source of an inspired and enlightened patriotism, the chief medium through which our laws and our in- stitutions shall be modified or strengthened for a 76 THE COMING NEWSPAPER fairer, a purer, a nobler democracy in the genera- tions to come. All of which, my friends, would be the more regrettable if one but considers the nobility of the profession itself. Perhaps I am biased because of my family’s long association with it—my father, my grandfather, an uncle, and I have been for ninety-six years, newspaper workers, editors, and owners, in length an unsurpassed family record in this country, I think. I yield to no other profes- sion, unless it be the medical], the palm for nobility of opportunity, for its ability to forward human- ity and all its works. But to me the power of the journalist seems wholly outweighed by the call for service. It is a semi-public position, I repeat, which the editor holds, and therefore his is a semi- public responsibility to serve the public well and faithfully. But even this responsibility shrinks in my mind before the opportunity to do good, to attack evil, to spring to the rescue of the weak, the poor, the oppressed, and the unfortunate, to assail those intrenched in privilege, or wrong- doing, to tear from faithless servants of the peo- ple their garments of hypocrisy or unrighteous- ness. No commercial returns, however great, can com- pare with the moral satisfaction attained by the editor whose lance is ever ready for the public enemy, however armored. No achievement of WEAKNESSES OF JOURNALISM ‘%7 huge circulations can compensate for the lack or loss of public respect. To sell oneself and one’s opinions either for hire or for dividends seems to me utterly base and utterly treasonable to one’s country—far more despicable than what goes by the name of treason in war-time. The most con- temptible figure in our American life seems to me the editor whose salary runs to enormous propor- tions, and who accepts it as a retainer cynically / to advance the fortunes, political or otherwise, of | his employer. He is the chief prostitute of our profession, he is the one who injures it most, how- ever great the audience to which he boasts his daily appeal. At his door and his master’s lies chiefly the responsibility for the lack of popular confidence in the press of today. You cannot de- ceive everybody all the time, or even the majority of your readers all the time. Amuse them you may, sway them in times of excitement; blind even the altruistically inclined for a while if they try to believe that good may come out of evil; to win their respect is impossible. But even if hypocrisy, cynicism, and corruption combined could achieve all they set out to, beyond dollars it has no re- wards and no satisfaction, certainly none that is lasting and worth while. It is the honest editor, however small the circle of his readers, who reaps the greatest rewards in- tellectually and spiritually. What financial or 78 THE COMING NEWSPAPER circulation success could compare with the satis- faction which came to a New York editor a couple of years ago who felt himself compelled to an- tagonize an obviously unfit candidate for the United States Senate, a mere tool of what are known as “the interests.” The candidate sent word to this editor that there was locked up in his safe information which would drive that editor out of town and put his newspaper out of business. No money, I am sure, could represent to that edi- tor the equivalent of the thrill that came to him when he received this message, sent for his manag- ing editor, whose desk was loaded with ammuni- tion with which to oppose this political tool, and to say to that managing editor and executive officer: “Mr. Smith, you may fire when ready.” The newspaper is still there, and so is the editor, but the candidate is still a candidate, and the office is filled by some one else. To that same editor came the opportunity to drive from public life one of the highest officers of the State, a notorious corruptionist, whose defi- ance of the public was surpassed only by the threats he made to the editor when he discovered that proof of his guilt was about to be published. As the form was going to the stereotyping room, the editor received, from one of the brightest crim- inal lawyers in the East, a notice that if one single word appeared against his client the editor would WEAKNESSES OF JOURNALISM 179 be held civilly and criminally liable. Somehow, prison seemed very attractive at that moment, and the form went in. The explosion which occurred drove the corruptionist into private life, and the editor, unfortunately, continues to write on prison topics without that personal experience which alone is supposed to fit a man to deal correctly with a social institution. He is never so discour- aged that the recollection of that crowded hour does not cheer him; he has been ready any time since then to lay down his work, believing that that incident alone has demonstrated his patriot- ism and fully rewarded him for any sacrifices or any efforts for public betterment he may have ex- pended without apparent result. Believe’ me, the thrill of exposing the wrong- doer and the demagogue, even though he be in the highest place and the idol of the nation—these are precious experiences which no one who has once known them gives up willingly. They constitute, together with the privilege of upholding the righteous, the real lure of the profession to him who enters it without thought of self, but obsessed with the precious privilege of pleading for others. Charles Sumner once said of the anti-slavery struggle: “ Our cause is nobler than that of our [Revolutionary] Fathers, inasmuch as it is more exalted to struggle for the freedom of others than for our own.” The editor who is true to himself 80 THE COMING NEWSPAPER and to his profession and to his clients, who are all mankind, and not merely the fellow who buys his wares, is sure to profit by that nobility of purpose which invariably exalteth. Let me here record solemnly my inmost, most earnest belief that only as the profession to which we belong lives up to this ideal shall its influence with the public wax, shall it regain its lost pres- tige, shall it in full degree exercise its functions of serving the people, of controlling their serv- ants, the politicians, of keeping our moral and our national life pure by bringing forward the new, modernizing the old, by giving vent to every appeal for aid, to all fault-finding, to every in- justice, as a social safety valve, as the guardian of our liberties. I have always thought that the words of the dying Cyrano de Bergerac typified best the atti- tude of the independent journalist, who is true both to himself and his public duty and his moral responsibility : Now, who are these—a thousand thronged about me? I know you well—You are all ancient foes: Falsehood! There, there! And Compromise! Bigotry! Cowardice! Shall I make terms? No, never, never! THE CLUBBER IN JOURNALISM BY ISAAC D. WHITE Wuew the well-seasoned journalist hears of some proposed new law designed to affect the newspapers, he is quite certain to resent the idea without stopping to consider whether it is good, bad, or indifferent. Nimbly he jumps behind the “ Bulwarks of our Civilization,’ hoists the Star Spangled Banner and lets go an editorial broad- side on the Freedom of the Press and the fate that awaits the Republic that curtails it. We seldom consider seriously the other side of the proposition, that a lawless and licentious press might prove worse for all concerned, and particu- larly so for ourselves as journalists, than no press at all. When we dissect and analyze Freedom of the Press and look up its pedigree and see it tried out in the courts, we discover that, after all, it has very well-defined limitations like all liberties must have under a popular government. In just so far as our system of government pro- tects us, as individuals, in our rights, in just so far are we a free people. Freedom in a band of barbarians would consist in everyone doing, so far 81 82 THE COMING NEWSPAPER as lay in his power, exactly as inclination dictated. Might would be substituted for right and freedom would be enjoyed, if at all, by a very limited num- ber. In civilized communities the individual vol- untarily forfeits some measure of personal lib- erty in order to enjoy the greater freedom that comes from association and mutual agreement. The idea is expressed comprehensively and clearly by Montesquieu in his “ Spirit of the Laws,” written about the time the American colonies were beginning to chafe under British rule. “Tt is true,” he wrote, “ that in democracies the people seem to act as they please; but political liberty does not consist in an unlimited freedom. In governments—that is, in societies directed by laws—liberty can consist only in the power of doing what we ought to will and in not being con- strained to do what we ought not to will. We must have continually present to our minds the difference between independence and _ liberty. Liberty is the right of doing whatever the laws permit, and if the citizen could do what they for- bid he would be no longer possessed of liberty, be- cause his fellow-citizens would have the same power.” What are our natural rights? We cannot go to a better authority for an answer than to Blackstone. Regardless of all human laws and constitutions, ancient or modern, THE CLUBBER IN JOURNALISM - 83 a man has a natural, absolute, God-given right to his life, to his limbs, to security from corporal assaults and violence, to security of health against acts which tend to endanger it, AND TO SECURITY IN HIS REPUTATION. I have written the words “anp TO sECURITY IN HIS REPUTATION ” in capital letters because I wish to emphasize them as the foundation stone of the law of Journalism. The natural rights just enumerated are classified by Blackstone as the rights of personal security and in his commen- taries they are given first place in what he was pleased to term the “three primary rights of mankind.” Subordinate to these natural rights of personal security he placed the natural right of personal liberty and the natural right of property. “Life is the immediate gift of God,” says Blackstone, “a right inherent by nature in every individual. . . . The security of his reputation or good name from the arts of detraction and slander, are rights to which every man is entitled by reason and natural justice; since, without these, it is impossible to have the perfect enjoyment of any other advantage or right.” We all have moral rights. In a broad sense a moral right is such a right as would be backed up by the approval or ac- quiescence of public opinion. You or I, in other 84 THE COMING NEWSPAPER words, have a moral right to do anything that would meet with the approval or acquiescence of the public generally, and the interference with which by anyone would cause general public dis- approval. Newspapers are said to “mold” public opin- ion, and there is no doubt many of them do. But newspapers are themselves subject to public opinion and dependent upon it for whatever power or influence they possess. Public opinion is the opinion of the majority. It is the greatest force and the highest court in our land. Popular government, such as we have in the United States, is government by public opinion. Public opinion, voiced by representatives elected by the people, makes our laws. It puts in office by popular vote the persons who enforce the laws. The laws are written expression of public opinion designed to protect us in our rights and to redress our wrongs. To be in harmony with public opin- ion, newspapers need only to keep within the law, which is the written expression of public opinion. Whenever existing laws prove inadequate to pro- tect the citizen in his rights public opinion will change them. The journalist has the same rights under the law that are enjoyed by his fellow citizens—no more and no less. Liberty of the Press is not intended to condone or permit the wanton violation THE CLUBBER IN JOURNALISM = 85 of your rights or mine. There is nothing in our constitutions, state or Federal, that permits the violation of any man’s right to his good name and reputation unless there be some legal justification or excuse for it. At the time the American colonies threw off the British yoke and placed “ freedom of the press ” in the constitutions of their newborn states, press freedom had a definite meaning. It meant prima- rily freedom from the restraints to which the press had been subjected under British rule. The Fed- eral Constitution, it will be remembered, contained no reference to freedom of the press until the first amendment provided that Congress should pass no law abridging it. This, by the way, did not prevent the passage of the Sedition Act, and has not prevented in more recent times the pas- sage of other laws (comparatively unimportant in themselves) affecting the press although, in the opinion of the U. S. Supreme Court, not “ abridg- ing its freedom.” By their constitutions our forefathers said in effect: “ Let Congress pass no laws abridging the freedom of the press. We will leave the regula- tion of the press to the state governments. Let anyone own a printing press. We don’t want any laws limiting or prohibiting the use of the printing press. We don’t want any press censors going around printing offices to say in advance what 86 THE COMING NEWSPAPER shall or shall not be printed. Let anybody and everybody have the opportunity to publish what they please. We have drafted laws to protect the citizens against the abuse of this privilege and if these laws are violated the offender may be punished. In the long run we believe the com- munity as a whole will be benefited by this ar- rangement.” On this same general principle every citizen was free to use firearms, being held responsible for any abuse of the privilege. If the citizen employed his weapon in hunting or in practicing marksmanship there would be no abuse of the privilege. If he shot and killed another in self-defense that would be justifiable homicide. If by a careless use of the weapon he accidentally killed another he would be guilty of some degree of manslaughter, and if he purposely shot another without legal justification or excuse he would be guilty of some degree of assault or murder. The laws of all of our states in this same manner afford protection against attacks upon reputa- tion. Freedom of the press is freedom to do what the law permits. The four words, “ Accuracy and Fair Play,” sum up the law of Journalism, just as the Golden Rule embodies the Ten Commandments. The American press as a body today faces the same condition that our New York police force THE CLUBBER IN JOURNALISM 87 did a few years ago when the city government threatened to take away their night sticks. A very large percentage of the policemen were intelligent and law-abiding. They knew that their duty was to protect the lives and property of the citizens and they were ready in the performance of that duty to face hardship, danger, and even death. We had been very proud of our police force. But there had gradually grown up in the Police Department an abuse of the night stick. The night stick is a fine thing in dealing with criminals and toughs and disorderly persons, but some otherwise excellent policemen had become careless in its use and formed a habit of occasionally prodding reputable citizens. Honest men were sometimes mistaken for crooks. Persons arrested for trifling offenses complained of the night stick and some of them were brought into court with eyes blackened or heads bandaged. The men, however, who were in the main responsible for the disrepute into which the police had fallen, were a few out-and-out, confirmed clubbers—ugly, heart- less, cowardly bullies whose reckless disregard for the citizens’ rights increased with the number of their victims. The American press is out of tune with Public Opinion because of too much freedom with the night stick. I know that a large majority of American journalists are patriotic, public-spirited 88 THE COMING NEWSPAPER citizens who take a pride in their profession and seek to promote the public weal. But some of the best men among us will probably admit that they have not always shown a proper regard for the reputations and the feelings of those who figured in the news. Often mistakes and injury to reputation or feelings result from haste to get the news into print or carelessness in publishing reports without proper verification. We have not always resisted temptation to publish truths that hurt innocent persons without accomplishing any justifiable end. We have not always been fair in our criticisms or taken pains to restore injured reputations by admitting our errors and correcting them. It is regrettable, but it is the truth, that we have in our profession a limited number of con- firmed “clubbers,” as brutal and conscienceless as any bullying policeman who ever broke heads with his night stick. As in the case of the police clubbers, their reckless disregard for the rights of others seems to grow upon them. It is these “clubbers ” who are in the main responsible for the many recent attempts by Congress and our state legislatures to regulate newspapers. The American press as a whole is suffering in its repu- tation because of them. Public Opinion says journalistic clubbing has got to be stopped. If we ourselves do not devise THE CLUBBER IN JOURNALISM 89 some means under existing laws Public Opinion will change the laws, and in the present state of Public Opinion we might expect something drastic. What can we do to save the situation? I believe that all of us who want to be accurate and fair should take some means of letting our readers know of it. Invite them to point out errors and unfairness with the assurance that they will be corrected, and be prepared to “make good ” in a real spirit of fair play. Notify all our news sources to make a special effort in the direction of accuracy and fair play. Hit the “clubber ” with the editorial hammer whenever you catch him in the act. Expose his unfairness and his fakes in your news columns. Do everything you can by word, deed or pen to encourage and enforce his prosecution and con- viction for libel in the criminal courts. Talk with your judges and your district attorneys. Remember that, while the truth is a complete defense in a civil action for libel, it is a crime to publish anything defamatory even though it be true, unless the publication is made with good motives and for justifiable ends. Remember that under the law, comment upon the conduct of public officials and of candidates for public office and others who participate in public affairs is only “ privileged ” when fair and when the publication is honestly made in the belief 90 THE COMING NEWSPAPER of its truth and upon reasonable grounds for such belief; that the privilege does not permit the im- putation, falsely, of crimes or allegations affect- ing character falsely. The “clubber ” who goes beyond this is guilty of a crime. Remember that a report of any judicial, legis- lative, or other public and official proceeding in order to be privileged, must be a true report and a fair report. Many criminal libels are published under this cover. I have for a considerable time entertained the belief that our press laws were admirably adapted to maintaining the freedom of the press and to protecting the citizen against any abuse of that freedom. The remedy for present conditions, as I see it, is for each of us, individually, to fix plainly ‘in his own mind the limitations of the law which Public Opinion has placed on the statute books, to keep well within the line ourselves and to turn our batteries on all who remain outside the line. UNTO WHOMSOEVER MUCH IS GIVEN BY MELVILLE E. STONE “For unto whomsoever much is given, of him shall be much required; and to whom men have committed much, of him they will ask the more.”—St. Luke xii: 48. Tuts is my text and by your leave I propose to preach a little sermon on what our friend Colonel Roosevelt has aptly called the “old moralities.” Your distinguished Mr. Charles M. Sheldon has given some justification for me. I could only wish that I might acquit myself as well in his profession as he did in ours, but this obviously may not be. We newspaper men are clearly of those to whom much has been given, to whom men have committed much. It is our truthful boast that we belong to a privileged class. It was not al- ways so. A struggle of two centuries was neces- sary to achieve the liberty of the press. Under the old theory of government, when the view was that the citizens were created for the government and not the government for the citizens, obviously there could be no free speech and no free press. 91 92 THE COMING NEWSPAPER But back in Holland another view originated, that not only did governments derive their just powers from the consent of the governed, but that indeed the true principle went beyond that, and that governments could only rightfully exist as the agents through which the individual citizen should be guaranteed and protected in the largest liberty of action consistent with his relation to his fellowmen. Government then became but a social contract. A necessary corollary of this freedom of the citizen and of this theory of gov- ernment by and for the people, was a free press. It was old John Milton, who after visiting Hol- land and catching the spirit of that country, wrote his wonderful plea for unlicensed printing and set in motion the struggle which lasted for two centuries and culminated on our own soil in the First Amendment to the Federal Constitution, providing that there should never be anything done to abridge the freedom of speech or the free- dom of the press. Twice the State Constitution framed in Massachusetts was offered to the peo- ple and rejected because it contained no provision guaranteeing a free press. The fathers thus saw very early how essential the freedom of the press was, and while we fully concur in that view, I think we must all admit that it is not an unmixed good. think, is to be brought to the same test as other agencies of community education and is to be looked upon more as such an agent rather than as the organ of a person or the commercial prop- ETHICS FOR NEWSPAPER MEN 173 erty of an investor.” The questions discussed at the National Journalism Conference at the Univer- sity of Kansas last spring may be offered as Exhib- its A, B, etc., of the growing demand for a more responsible form of journalism. The legislators at Washington have been tinkering away on an eth- ical code for newspapers. Already the govern- ment is insisting upon “ full weight ” circulation figures, just as it is insisting on “full weight” packages. Smile if you will, but in the legislation already passed may be heard the rumble of the approaching storm and it may be well to get out from under before the lightning strikes. I realize perfectly that, so far as the American newspaper is concerned, we cannot have a definite code for everything. Ethics is something more than a matter of rule of thumb. Each succeed- ing generation raises the standard a little higher. Yet in all the changing aspects, there appears a certain basic principle which may be seen even by him who runs. The Wall Street Journal—strange it should come from such a source—describes this principle in speaking of business ethics: “ Plain, old-fashioned, unselfish honesty is all there is to it.’ Even if the honesty be selfish, it does not affect the need for a code of ethics for the field in which all of us labor. Magazine articles on “The Yellow Press,” “The Corrupt Press,” etc., have been so frequent 174 THE COMING NEWSPAPER in their publication that I am afraid that the American reading public has been blinded to the tremendous advance that has been made in news- paper ethics during the last few years. Hence, I should like to outline somewhat in detail the de- velopment in the departments of advertising, cir- culation, and editorial. These three—but the greatest advance has been in advertising. Let us consider that first. J. St. Loe Strachey, editor of the London Spectator, in a recent address on “The Ethics of 7 Journalism,” said: “ Facts may in a sense be given correctly and yet so presented as in effect to be little better than figments. A half truth, as all the | world knows, is the worst form of a lie.” By way of illustration of such forms of deceptive ad- vertising in the American field I may point to the ad, accepted by most papers of the day, in which it was asserted that for ten cents a steel engraving of George Washington would be sent. Those who answered the advertisement received a two-cent postage stamp. I hope none of you sent twenty-five cents in order to learn how to double your money and then received the information to convert it into bills and fold the roll over once. Such forms of deceptive advertising, yet giving certain facts in a way correctly, were common enough a few years back. Their disappearance is due, I am sorry to say, more to the vigilance of ETHICS FOR NEWSPAPER MEN 175 postal authorities than to the honesty of news- paper publishers. But the advance has been made. Yet here, I may remark in passing, the Scrip- tural injunction of judging by the fruit might have been followed. I recall one concern which, for the small sum of a dime, would send any young girl a recipe for whitening her hands. The thou- sands who replied received a printed slip which read: “Soak your hands in dishwater for fifteen minutes after each meal while your mother rests.” But even this method is no longer advertised in the press. A tremendous advance was made when the im- moral personal ad was thrown into the hell-box. Often such advertisements formed a directory of the houses of ill-fame to be found in the red- lighted streets of the city tenderloin. I regret that one or two papers of importance still insult their readers by printing these personal ads, but it is understood that their practice will soon be, if it has not already been, discontinued. The style book of the Chicago Daily News contains a paragraph or two about classified ads which under no condition may be accepted for publication and about others which must be rejected unless O.K.’d by a-responsible member of the advertising staff. Newspaper men know the misleading ads of the character, so cunningly designed that only eternal vigilance keeps them out of the paper. Were I 176 THE COMING NEWSPAPER drawing up a code of ethics, I think I should bor- row the declaration made by the News. Yet so many papers have equally stringent regulations on the matter that possibly credit should be given not to any individual paper but simply to ex- change. (Another step forward was taken when influen- tial papers began to exclude from their columns what the Minneapolis Journal calls “ the filthy, dangerous, fraudulent medical, and near-medical advertising.” The advance made in this direction may be observed by anyone who turns the files of American newspapers. On the other hand, I do not agree with those who think that all medic- inal advertising should be excluded. Most of us will fail to see on what ethical grounds a paper will refuse to publish the advertisement of a liver pill that is cathartic in action and will accept with alacrity that of a face cream which clogs the pores of the skin. As was pointed out in an address to the Advertising Men’s League of New York by its President, Mr. Moses, “‘ Patent medicines are all right when they are all right, and all wrong when they are all wrong. Do not judge Peter by something John did. I believe it is just as honor- able to sell a man a box of Ripan’s Tabules to relieve his stomach of an ache as it is honorable to sell him mince meat that puts the ache in his stomach.” Or again, to quote the same speaker, ETHICS FOR NEWSPAPER MEN 177 “Tf it is permissible for a manufacturer to sell shoes that make corns, is it not also permissible for Bauer and Black to make corn plasters to take the corns away? ” . The subject of patent medicine advertising is one about which there will always be conflicting opinions. Personally, I am inclined to commend the action taken by the Philadelphia North Amer- ican. Its practice might be set up in italics for the code and kept standing until something better is found. As I understand the custom of this paper, it accepts no medical advertising that would tend to promote a drug-forming habit nor does it print the advertisement of a preparation that guarantees to cure an incurable disease. In the latter case, it sets up an even higher ethical standard than that found in the medical profes- sion. The American newspaper has been a long time learning that Gresham’s law applies to advertising in general and to financial advertising in particu- lar. The bad advertisement always drives out the good. But the handwriting on the wall of the counting room is being read: the ad of the financial swindle has been weighed in the balance and found wanting. Here, again, there will always be a difference about where to draw the line. There will always be readers willing to take the long chance on investments. But the American press 178 THE COMING NEWSPAPER ought not to be a partner in the swindle of selling readers a hole in the ground for a mine or a swamp-lake for real estate. It is not only good ethics but also good business to refuse your col- umns to the seller of worthless securities, for in no other way can you successfully solicit the busi- ness of the dealer in gilt-edged municipal bonds. It is a matter for congratulation that the more conscientious newspapers are declining all financial advertising that promises an unusually high rate of interest. Some such declaration might well be- incorporated in the code. I have not the time to speak at length of the fake sales. Fire and bankruptcy in the copy should start the advertising staff hustling after facts just as quickly as these words do the repor- torial. The debt a newspaper owes legitimate and regular advertisers is not discharged by simply printing their announcements. A _ nice question of ethics is involved in such transactions, but in the new dispensation of modern journalism may be found the answer. Within the halls of the Kansas University, so I am told, there originated the movement of ‘ Swat the Fly!” With due apologies to advertising clubs which have changed the slogan to meet the needs of immediate destruction of real “ type- lice”? I would urge that the code of ethics for newspaper men include the revised version, “ Swat ETHICS FOR NEWSPAPER MEN 179 the Jie!” whether it be in local or in national advertising. Locking up the advertising forms, I may say! that an all-sufficient reason for the necessity of a ican people were robbed last year, according to, the estimate of government authorities, of more! than $100,000,000 through fraudulent adver-' tising. In the opening paragraph of “Circulation Liars,” to which I have already referred, may be found the following criticism: “It is a strange commentary—yes, an astonishing commentary— on the ethics of one of the greatest industries in the world that its business integrity is at so low an ebb that newspapers before they can market their merchandise, have to submit to the third degree to have established which, if any of them, are telling the truth about what they have to sell: What would your tailor say if, when you pur- chased a suit of clothes, you should insist on sub- mitting to chemical analysis the cloth of which the suit is to be constructed? What would a jeweler think, a reputable jeweler, if a customer insisted on testing with acid and file the article that he was buying? What would any reputable merchant say if his goods were analyzed, tested, and otherwise inspected before they were pur- chased? And yet this is the situation in the pub- i“ code may be found in the assertion that the Amer-. ~ 180 THE COMING NEWSPAPER lication field today, and this situation, humiliating as it is to the honest publisher, and distressing and troublesome to the advertiser, is due largely, yes wholly, to the newspapers themselves. The circulation liar is not quite so old as Gutenberg’s types, but he is not much younger.” Mr. Keeley is glad to say, and I am equally glad to repeat that the circulation liar is not so numerous as he was years ago. Here again the newspaper is learning that honesty is the best policy, having tried both. This illustration is typical. A publisher with twenty-five thousand circulation claimed one hun- dred thousand. An advertiser took large space on the circulation claimed. As his advertising did not pay, it was discontinued. Later the circula- tion actually reached one hundred thousand. A new advertising solicitor finally got the advertiser to try a one-inch ad. It paid big. The solicitor suggested increased space. ‘ Not on your life,” was the quick reply. “ Big space doesn’t pay. I tried it once. That was enough. Me for the one- inch.” Not even the best solicitor on the staff could get the small ad increased. It remained, year in and year out, just the same fourteen agate lines. Newspapers are asking certain gentlemen, “How did you get it?” On the same ethical grounds, I believe that the advertiser is justified ETHICS FOR NEWSPAPER MEN 181 in making a similar request of a newspaper. I am willing to repent for the harm done if I am wrong, but I have a strong conviction that a pre- mium is often simply a bribe. There are too many cases where papers have remained unopened be- cause the subscription was given to get this or that what-not. But let us grant, for the sake of argument, that all the circulation schemes you use are perfectly fair. Has not the advertiser from every ethical point of view a right to know “ the truth, the whole truth, and nothing but the truth ” about circulation? Personally I do not believe that newspapers lie so very much today about the quantity of their circulation. The government circulation register has made some of the worst of them mechanically honest in this respect. But I do believe that a higher standard of ethics is demanded in many an assertion made about the quality. Incidentally, in passing to the editorial phase of the question, why are not the Washington authorities proceeding against those newspapers which do not print the circulation statements re- quired by statute? I should like to see newspapers take some definite stand and urge Washington to bring legal action against papers who defy the law. Here, at least, we want no Delay-Linger- and-Wait policy. The harm done by the untruthful advertisement 182 THE COMING NEWSPAPER that sells real estate by the gallon may roughly be estimated by finding the number of readers who answer with their remittances. The news- paper that short-weights circulation wrongs a relatively small number limited to its advertisers. On the other hand, every paper that prints a false- hood for the truth sells goods under false pre- tenses to every subscriber. Nor is it sufficient in this case simply to multiply the unit of damage to the character of a man or to the reputation of a business house by the total circulation. How many exchanges will copy the item? No one can say. Dr. Washington Gladden has told us how he suffered from the wide circulation of an un- truth about his ministry." Is not his case suffi- cient to show the need of such a code as is here proposed? Mr. Villard of the New York Evening Post told me some time ago that it was the prac- tice of his paper to submit an item affecting a man’s character to the man himself in order that any false statement might be corrected before, and not after, publication. The code should certainly favor this custom. Such a rule is needed, not for the deliberate falsehood—for that is getting to be rare in American journalism—but for the half- truth usually found in the unjust implication and the inaccurate quotation. Ed Howe, of the Atchison Globe, suggests: Cf. “Tainted Journalism.” ETHICS FOR NEWSPAPER MEN 183 “The wages of sin are publicity.” Delane, re- garded by some as the greatest editor the Lon- don Times ever had, is reported to have said when criticised for the publication of a certain item in his paper, “ You forget, sir, that my business is publicity.” If academic and pedantic critics would remember this fact, it would help the read- ing public to judge more accurately the acts of editors and publishers. The newspaper—to quote the words used by H. A. O’Donnell, of the Philadel- phia Press, in addressing the National Catholic Educational Association—“ publishes the motion pictures of life’s yesterday and today and por- trays the drama of which all others are but copies, art but imitation, religion the warning, society and politics the plot—earnest, intense, acting— with human success the object and obituaries the end.” It seems to me that the ethical problem concerns itself not so much with the subject-mat- ter of the motion picture or drama as with the mode of treatment. Dana of the Sun once said, “What the good Lord lets happen I am not ashamed to print in my paper.” The pivotal point of the whole matter, however, is the selec- tion of the happenings and the amount of space devoted to each. The home newspaper is the only one that needs to be considered here. All others will be a law unto themselves. The late Mayor Gaynor, of New 184 THE COMING NEWSPAPER York, once told some Gotham newspaper men, “ A paper going into the home is worth a hundred lit- tering the streets or clogging the sewers of the city.” If you say this assertion is only the opinion of a layman, let me call in E. L. Clifford, of the Minneapolis Journal: “ The newspaper of tomorrow is going to be a home newspaper. It is going to be a newspaper that the whole family can read without being shocked, nauseated, scared to death, or flimflammed. The newspaper of to- morrow is going to be a real light that will point the way to greater progress and greater happi- ness. It is going to have no desire to be a party to the crimes that are being committed in a hundred different ways by acting as go- between.” What then, it may be asked, should be the ethics of such a paper? In a way, we may regard it as a visitor knocking at the door of the home to make _@ morning or an evening call. Its ethics, there- fore, must be those of a gentleman. To be a wel- come guest, it must tell the gossip the host wants to hear. It must talk, not down to, but straight out to the members of the family. Of necessity it must. always remember that if it does not please, ‘it will not be asked to call again. It must give the readers what they want, so long as that desire be within reason. In the days of the Boston News Letter, four pirates were hanged in the outskirts ETHICS FOR NEWSPAPER MEN 185 of the city. The paper gave only four or five lines to the hanging, but reported practically in full the long prayer of the attending clergyman. In spite of your smiles this was good journalism, because it gave the people what they wanted. The other day I asked one of the leading pub- lishers of school text-books whether he gave teachers what they wanted or what they ought to have. ‘His reply was illuminating because it shed some light upon our problem. “ First of all,” he said, “we give them what they want, for other- wise we should be overloaded with shelf-worn books. But in addition, we try to give, by way of good measure, some of the things we think they ought to have.” Might not the home newspaper follow the same example? Somehow it never occurs to the pessimistic critics of the American press that possibly, in addition to giving its readers what they want, it may be adding other items which they need. Even the home newspaper might tell its upper West side readers something about the vice and corruption on the lower East side: they might not want these facts, but it is barely possible they ought to have the information. As Mr. Strachey says in his “ Ethics of Journalism ”’: “It is good to know, within reasonable limits, the evil that is being done in order that we may lay our plans and bring up our forces to check that evil.” Lest his words be too freely interpreted, 186 THE COMING NEWSPAPER he commends the motto of the New York Times, * All the news that’s fit to print.” It hardly seems necessary that one should go into detail about the individual acts of a paper. A code that took up every case that-might arise would need to be a daily paper of itself. It might be well to remark in passing, that the newspaper of tomorrow, being a guest in the home, is going to distinguish between publicity and privacy. Be- cause many papers fail to make any distinction, the American press is being rather severely criti- cised, not only at home but also abroad. I have said that the ethics of the newspaper should be those of a gentleman. Now a gentleman is not a person who can commit no wrong, but one who, when he has done so, is willing not only to make suitable apology in words, but also to do everything in his power to right the wrong. Yet in the past the newspaper has been most grudging even in apology. Just why such a condition should obtain, I have never been able to figure out, for the newspaper that makes corrections is the only one you can trust. The worst fake of which I know is that of the infallibility of the press. But conditions are improving. A number of papers have started the practice of publishing corrections on the editorial page. A still better plan is the establishment, after the manner of the New York World, of a Bureau of Accuracy and ETHICS FOR NEWSPAPER MEN 187% Fair Play. The code ought to favor the starting of such departments by the large daily papers. I mention the larger papers specifically because on the country weekly or on the small city daily, it is always possible to get an audience with the editor and to lay before him in person any griev- ance, real or imaginary. In such cases, a bureau is unnecessary. If some of you think that our code of ethics is too high in its standards, I would point to the fact that our practices in everything fall far below our ideals. But should we, for this reason, throw our ideals into the scrap basket? Are not our laws better than we can enforce? Are not our religious beliefs better in theory than in practice? Are we not better because of the higher rather than the lower standards? When practices square with our ideals, it will be time to get out the final Last Edition and to listen for the toot of Gabriel’s horn. GOVERNMENT REGULATION FOR PRESS ASSOCIATIONS BY ROY W. HOWARD WE are hearing nowadays suggestions as to the advisability of government regulation of the press. At the mere mention of such a possibility, the press immediately shows marked signs of a rush of objections to the head. And this is not altogether strange. When you stop to think how readily we newspaper men plead guilty to having a sur- feit of ideas on how every other business should be run, including the government’s business, it is possibly not to be wondered at that we should be a bit sensitive about a suggestion that our own methods in our own business might be improved on—even by the government. , But, seriously, I think that the most plausible explanation of the aversion to this suggestion may lie in the fact that upon first thought govern- ment regulation carries too much of the sugges- tion of government censorship. It goes without saying that all newspaper men, regardless of other differences, are agreed that nothing could be so certainly fatal to the best interests of journalism 188 PRESS ASSOCIATIONS 189 and the public alike, as government censorship. But does this admission warrant the belief that every form of government regulation would be equally objectionable? I think not. American journalism is today on trial. News- paperdom as a whole has been indicted by a jury of subscribers. It is a blanket indictment that has been returned. There will be some injustices ; there will be some convictions; there will be many more acquittals, and probably there will be quite a little bail-jumping. This meeting * and others like it the country over; recently proposed legislative measures; current magazine articles and many other significant omens prove that we have been haled into the court. But there is in the situation no justification for lamentation by the honest publisher. No news- paper man awake to existing conditions will deny that with the wonderful advancement of jour- nalism during the past years, there have grown up many abuses. Some of these abuses are trivial ; others are insidious practices threatening not only the liberties and privileges, but the very life of the profession. But the clean, public-spirited publisher who has not mistaken liberty for license, is not worried at the prospect of a trial in public. On the con- trary, he welcomes such a proceeding. He knows 1 National Newspaper Conference, University of Kansas. 190 THE COMING NEWSPAPER that the time has passed when he can longer afford to ignore the insinuations, the innuendoes, and the suspicions. The editor who is sensible of his obli- gations and his duty to the public knows that with the present state of general misinformation, there is little differentiation. He knows, that however much above suspicion he may be, the public is given to generalization. He recognizes that there must be a clarification of the atmosphere. He realizes that there can be no hiding behind ethics—the sort of ethics which in the medical and the legal profession have too frequently come to mean standing together, whether right or wrong—but especially if wrong. He recognizes the good and the honorable in journalism—and there is plenty of both left—cannot stoop to the level of the rela- tively small per cent which is not good and is not honorable but which is, nevertheless, responsible for the placing on trial of the entire Fourth Estate. In this situation confronting us—this situation in which we find ourselves plastered on a piece of glass and shoved under a microscope in the labora- tory of a college of journalism—it is very natural and very right, and very proper, that early at- tention should be directed to the press associa- tions. We, in the United Press, recognize this, and far from being appalled at it, we rejoice at the turn of events. We are not fearful of what the public may know or may find out about our organi- PRESS ASSOCIATIONS 191 zation and our methods. Our only concern has been on the score of what the publisher and the public have not known about our institution. We have not been surprised at the turn of events— a turn which promises to result in the possession of greater knowledge and a greater understanding by the public of the nature and scope of our work and our responsibility. We welcome the turn of events which, even though it promises to throw a little more white light on our shortcomings, will at least serve to shatter the cunningly-created and absurdly decep- tive belief—in the spread of which we have had no part—that a press association, any press asso- ciation, can be so perfectly adjusted and so won- derfully managed as to be proof against error, inaccuracy, or the plain shortcomings of ordinary, everyday newspaper men. We have foreseen the situation which is devel- oping, and without laying claim to any greater virtue than the virtue of good business judgment, have sought to keep our house in order. So far as the United Press is concerned, I can promise that we will not flee in terror from any sane, carefully considered government regulation, but we will cheerfully step out to meet it halfway. As yet, the general public has only sensed in the most vague and intangible way the importance of a press association as a factor in the everyday life 192 THE COMING NEWSPAPER of the everyday citizen. If it be true that what we know makes us what we are, the burden of re- sponsibility upon a press association is no trivial one. Think of the millions of citizens whose only opinions of the national and world events affecting their daily life are the opinions formed from read- ing the daily press association reports. Every feature of every event of interest to every indi- vidual, developing during a single day, cannot be carried by any or all press association reports for that day. Something must be selected, many times as much rejected, and in that selection or rejection will be revealed the real character of any press association. And who. is going to be the judge of that selec- tion or rejection? Who is going to decide whether an item was suppressed or merely discarded? There are some men in this conference who be- lieve they know news values, who believe they are able to recognize an item. Yet who among you would volunteer for the task of branding any man as honest or crooked on the basis of so uncertain a thing as news judgment? Collect on a single day “all the news that’s fit to print,” considering and catering to the desires of all people, and you could not pack the typewritten product into a box- car, let alone onto a single telegraph wire. More must be discarded than can be used. To some in- dividual or some class of individuals every item PRESS ASSOCIATIONS 193 discarded is of greater importance than any other item used. To each particular individual or class, the association which discards that item in which he or his class is interested, is careless, is stupid, or is crooked, according to the degree of his feel- ing in the matter. But to 999 out of a thousand the discarding of the item in question is unnoticed, or if noticed is given no thought. Dead men tell no tales and killed items are generally equally reticent. A news situation presents ten news facts of nearly equal interest. Seven facts are innocuous; three are objectionable to the parties to the story. Space limitations prevent the use of more than five. Some press association editor must select the five. What determines the selection? The editor’s hon- esty? Not at all! The question of honesty may not be involved. The editor makes his selection on the basis of the point of view from which he looks at the story. He rejects on the same basis. You may disagree with his judgment, but can you prove yours is any better? You have been told for years that it is impossible for a press association that is a mutual concern to suppress news. I ask you editors, looking at the thing coldly and dispas- sionately, if you believe there is any mutuality among five or six hundred editors in the selection of a news item? I ask you, is not the whole idea so absurd and ridiculous as to constitute an insult to your intelligence? 194 THE COMING NEWSPAPER I tell you, gentlemen, the poison in a press asso- tion report, when there is poison in it, does not lie in what the correspondent sends in—it lies in what the management sends out—or cuts out. There is no term in newspaper parlance so gen- erally misunderstood as the term “ colored news.” In the average mind, the term has come to be synonymous with “tainted news.” This is both unfortunate and misleading and we must see to it that the misunderstanding is corrected. A news situation of sufficient interest to command press association attention, must necessarily be charac- terized by color and atmosphere. A news story that correctly reports that situation, must in- evitably reflect and reproduce that color and atmosphere natural to the situation. The insidious story and the dangerous story is not the one breathing the atmosphere, voicing the spirit, and reflecting the color and tone of a news situation; it is the spineless, colorless, spiritless narrative, recounting in a few rigidly-censored statements a few carefully selected facts guaran- teed to carry no suggestion of the real soul or the real action of the story. There never was a color- less news situation; there never was a colorless news story that was an honest story or an accurate story. It is time to drop the cant and the hy- pocrisy and the deception. It is time to block the efforts that have for years PRESS ASSOCIATIONS 195 been successfully diverting general suspicion off onto cold trails. It is time for the public to in- vestigate where results are to be had. It is time to abandon those quarters into which investiga- tions have for so long been skillfully misdirected. It is time for the hunters to select the hunting ground, instead of chasing over fields suggested by the quarry. It is time to recognize that the hulla- baloo raised about colored news is dust thrown in the eyes of the public to prevent investigation of the real menace—the suppression of news. It is time to fight, not for less color in the news, but for all the natural color that belongs in the news. It is time to recognize that the real danger is not in honestly-colored news, but in dishonestly- bleached news. Another carefully-fostered, hand-raised mis- conception is the idea that it is by a free use of adjectives and adverbs, and by deliberate misstate- ments of facts, that news reports are discolored and the public deceived. This idea is a red herring dragged across the trail. The grave danger does not lie in misstatements of fact. If it ever did lie there, the day for any such crude work is past. Exaggerations can be checked up. Statements of fact can be verified; but there is no rule or scale of measurement known to man that can locate the exact line that divides that which is news from that which is not; that determines what is interesting 196 THE COMING NEWSPAPER and what is uninteresting; that distinguishes the vital from the trivial. Each item and each situa- tion calls for a separate decision. It is right here that the mere test of honesty falls down; it is right here that the really vital factor asserts it- self. It is right here that we come face-to-face with that most important consideration of all— the point of view. Compared with the importance of the point of ‘view of a press association, its honesty is a mat- ter of secondary importance. Honesty and dis- honesty are known quantities. We know how to ascertain them, to measure them, and to reward them. You can put a man in jail for his dis- honesty. You cannot put him there for possess- ing a point of view. In consequence, we are brought face-to-face with this proposition: the time to correct abuses in the product of a news agency is before the news is written. Whatever abuses exist must be cor- rected, not in the news reports of press associa- tions but in the press associations themselves. It is this fact that brings us to the consideration of government regulation. Neither government officials, government regu- lation, nor any other government action will ever legislate virtue into a press association. No at- tempt at control of the news reports will accom- plish an improvement that will not be more than PRESS ASSOCIATIONS 197 offset by newly created evils. We have plenty of evidence abroad of the effect of government med- dling in news writing and news handling. Alongside the evils attending such meddling, the faults in our own system and methods are insignificant. But in Europe, the government control is of the actual news product, and I do not understand that in the propositions advanced for government action in this country anything more is contemplated than regulation of news association organizations. If it is desirable that press association news reports should be run with an absolutely free hand —and I believe it is desirable—there is the more reason why government regulation of the press telegraph organizations will eventually be recog- nized as desirable. I repeat that the public has as yet only faintly sensed the power in the hands of the press associations. There has as yet been no general appreciation of the carrying force of an item that claims attention and is given a place on a press association wire. The possibilities of being able to talk day after day to an audience. of from twenty million to thirty million people has not been fully appreciated by any considerable number of people. But the power is there. But a very few years ago, the rumor went the rounds of Park Row that a leading Wall Street house was anxious to secure an interest in, or con- trol of a press association. If the rumor was 198 THE COMING NEWSPAPER founded on fact, nothing apparently came of the desire; but there are younger men in the banking house today, men who appreciate more than was appreciated a few years ago the value of pub- licity. There are men in Wall Street today who might be glad to finance a press association right now for the mere privilege of having a hand in shaping the association’s point of view in cases affecting financial interests. And right here it might be well to note the ex- tent to which the press of Europe has suffered from the virtually open alliance between the big subsidized agencies and the big banking and finan- cial interests on the other side. To date, no con- nection has ever been shown between any financial interest and any American press association, but the sinister possibilities of such a connection, open or secret, must not be ignored or overlooked, and not only the present established agencies, but any new ones which may be launched, should be com- pelled to divulge any and all connection between their organization, their officers, directors, and stockholders, and any Wall Street interest or in- terests. This may be made possible only through government regulation. But how is this government regulation to be ap- plied? I would not presume to say. The impor- tant thing today is not to furnish the answer to the problem, but to start work on the solution; PRESS ASSOCIATIONS 199 the important thing is to have active newspaper men, who are competent to solve the practical side of the problem, seek a way out, rather than await a public demand which might result in legislation meeting the public desire, but giving little consid- eration to the practical problems confronting the press. It is not to be supposed that so great a force, having gone unharnessed from its first inception, will be fitted into a yoke of regulation without some chafing. It is to be supposed that the same types of minds will be found among newspaper interests as were found among railroad men a few years ago, when the Interstate Commerce Commission was first proposed, and as were found among ex- press company stockholders more recently when the parcels post was inaugurated. But objections must be met and overcome. The chief thing is to start thinking. By way of a start, we may I think assume that if there is any justification for printing the names of officers, directors, stock- and bond-holders of newspapers, there is as much, or more, reason for requiring the publication of similar information by press associations. If there is any method within reason—even at the expense of a very considerable bit of kicking and squealing on the part of the principals—by which officers, directors, stock- and bond-holders of 200 THE COMING NEWSPAPER a press association (either a mutual organization or a profit-making corporation) can be compelled to divulge their other financial holdings, I can see no other reason why this should not be done. I believe that the power vested in a press association to create or kill public sentiment would amply jus- tify such a step—especially with the present inter- est in the subject of interlocking directorates. Cer- tainly, if the general manager or a heavy stock- or bond-holder of a press association were interested in coal mines, the fact would be worth considering in handling the report of that agency on the Colorado strike situation. Certainly, if the prin- cipal owner, several directors, or a majority of the executive committee of a press association were heavily interested in Mexican lands or Mexican railways, the fact might be of interest in consid- ering the news reports of that agency on the Mex- ican situation. That the public may know the scope of a news agency and that members or clients may know its real strength, it may prove advisable to require publication at stated intervals of the complete list of members, clients or subscribers, together with the class of service each receives. It may very soon be found advisable to abolish all exclusive franchises in press associations, and thereby insure genuine competition on a plain basis of efficiency and value of service. It is hard to PRESS ASSOCIATIONS 201 figure where, or how, the public would suffer by such a step. Considering their public service nature, it is possible that with sufficiently heavy penalties and with sufficiently rigid examination to insure against falsification, press associations may very properly be required to make public annually or semi-annually their balance sheets and tariff lists containing sufficient data to show whether the or- ganizations are self-sustaining, and if not, from what source their support is derived. As a guarantee against the very serious problem of weak papers being tempted to accept reports from subsidized agencies willing to supply their service at less than cost, it might be found desir- able to make it illegal for any agency to furnish its news service to any paper at a figure less than cost. Consideration may be given to the possible desirability of requiring all press associations to file a list of the foreign newspapers or news agencies with which they maintain alliances; copies of the contracts with such allies, together with statements of the form of organization of such foreign connections, and whether subsidized or controlled by foreign governments or financial in- terests. There is much to be said in favor of personal journalism. It might be found desirable to have every lead story, every staff correspondent story, | 202 THE COMING NEWSPAPER every situation story, and every item of impor- tance or consequence signed by its author, and there can be little argument but that it would be a step in the right direction if every paper were required to credit every telegraph item to the agency furnishing it—the use of the reporter’s or correspondent’s name to be optional with the paper. A greater sense of responsibility might be cre- ated by requiring every news agency to file with the government—subject to public inspection— copies of every line of matter handled over each leased wire or circuit. But these are mere suggestions. Some of them would doubtless prove utterly impractical; others might prove merely burdensome without accom- plishing any good. But the principal thing is to make the start. And by this time I presume you are asking yourself why this from us? Why should we, in the United Press, deliberately seek that which, by all the orthodox rules of the game, we should must hope to avoid? There are a number of possibilities. We may have a sense of appreciation of the public service nature of our work; we may have a peculiar sense of patriotism, or we may even have some of the im- practical impetuosity of youth. But disregard all of those possibilities which tax your generosity. Take the meanest incentive imaginable. Say that PRESS ASSOCIATIONS 2038 our attitude springs from pure selfishness, from the possibilities of commercial advantage to our own organization. Does even such a possibility detract from the desirability of such a plan? The question for you to answer is “ Would such a plan be a step in the direction of settling the problems confronting the newspaper fraternity?” I assure you that from the standpoint of the United Press we are well content with things as they are. Starting with about three hundred afternoon papers less than seven years ago, we have now a clientéle of more than 550 papers and are hot after an increase of one hundred per cent in eight years. But that growth has been due to no individual genius. Most of the men now in charge of the United Press were in high school or college long after the men in charge of our opposi- tion had become big figures in American journal- ism. If there have been any factors figuring in our growth to a greater extent than the mere propo- sition of hard work and lots of it, those factors have been a determination to keep abreast of, or even a step ahead of the ever-changing news needs and demands, and a constant effort to keep in attunement with popular thought and popular progress. We have been branded as wild radicals by conservatives, and as hopeless conservatives by the radicals. We could not spare either condemna- 204 THE COMING NEWSPAPER tion. We hope each is equally right and equally wrong. But it requires neither radicalism nor conservatism to catch the present drift of affairs. The fact that this conference is looking for poison in press reports is significant. The fact that you have aimed your first inquiry at the innocent cor- respondent only indicates to us that as yet popu- lar suspicion is misdirected. That it exists at all is what concerns us. Government regulation has been suggested as a possible method of correcting existing evils and removing ground for suspicion of press associations in general. Until someone suggests a better method, we in the United Press are frankly in favor of government regulation. But the one idea that I would like to bring home hardest, is that it is not the correspondént or the reporter of the press association at whose door must be laid any faults of omission or commission. Responsibility rests at the head for the sins of any news association. Regulation or reform should start at the head, and with the management. The young reporter, with his ideals highly attuned, his ideas untarnished, and his enthusiasm running free, is the greatest force for good in journalism. Don’t try to reform him. We want his youth, we want his enthusiasm, and we want his point of view. When we must start reform—and we can start al- most any time to change—start at the head of the institution! Go after the man highest up! COMMUNITY SERVICE BY FRANK LeROY BLANCHARD Wuitetaw Retp, whose career as a diplomat at the Court of St. James did not overshadow his brilliant record as an editor, in speaking of the opportunities of the journalist, once said: To him are given the key to every study, the entry to every family, the ear of every citizen when at ease and in his most receptive moods—powers of approach and of persuasion beyond those of Protes- tant pastor or Catholic confessor. He is by no means a prophet, but, be it reverently said, he is a voice in the wilderness preparing the way. He is by no means a priest, but his words carry wider and fur- ther than the priest’s and he preaches the gospel of humanity. He is not a king, but he nurtures and trains the king, and the land is ruled by the public opinion he evokes and shapes. These are strong words, but we of the inner circle know they are true. It is impossible to consider adequately all the ways in which editorial influence is exerted. The subject is too large, and I shall confine my attention to a single topic, “ Community Service.” 205 206 THE COMING NEWSPAPER The most independent and, at the same time, the most influential journalist, with whom I am ac- quainted, is not the editor of the great metro- politan daily, but rather the editor of the country weekly, or small city daily. His reputation may not extend beyond the borders of his own state and his net income may not exceed a thousand dollars a year, and yet, when it comes to real influence, and real power, he leads them all. His independ- ence is envied by many an editor who presides over a big staff of men in the large cities. About every so often someone, whose horizon is not much larger than that of a five-quart tin milk pan, arises in a press association convention and solemnly declares that the day of the country weekly has passed and that it is only a question of a few years when the last of them will be obliged to suspend publication. As proof of this startling, although not new, statement, he will call attention to the rapid growth of the big city dailies, whose circulations, he asserts, are supplanting those of the village weekly. Their facilities for gathering the news are so much more numerous, their choice of ma- terial is so much more comprehensive, and they can give so much greater value for the money, that the country weekly has not a ghost of a show to survive such competition. Such talk as this is the veriest nonsense. As a COMMUNITY SERVICE 207 matter of fact, the weekly press of America never stood on such firm ground as it stands today and was never so prosperous. Numerically considered, the weeklies exceed all other publications. Ac- cording to Ayer’s Directory, the total of all issues in 1913 was 24,527, of which 17,323 were weeklies. After deducting all class, technical, social, scien- tific, literary, religious, and other papers, there are left about ten thousand weeklies that are printed in the small cities and towns of the country. The only country weeklies that are being driven out of business are those that have been found wanting in news value or have been so badly man- aged that their failure was inevitable. No big city daily, however well edited, can take the place of the small town weekly, if its pub- lisher knows his business. The latter has a hold on the hearts and lives of the people that cannot be loosened by any outside newspaper, daily or otherwise. The editor of a country weekly or a small daily occupies a unique position. He is usually the most popular man in town. More people are anx- ious to be on a friendly footing with him than with anyone else—not excepting the minister. He stands closer to them because he shares their joys and sorrows, their successes and their failures. He records their marriages, and the births and 208 THE COMING NEWSPAPER christenings of their children. He prints items showing the progress made by the youngsters at school, and writes columns of matter about their exhibitions and parties, their entrance into busi- ness, and their progress, at home or in distant cities. He reports the fairs, the sociables, the celebrations, and the church services, in which they are interested, and, finally, it is the editor who in fitting words records the visits of the Angel of Death to the homes of the people. If there is a scandal in town, he hears of it first. If a trusted employee in the local bank goes wrong, it is he who is asked by the anguish-stricken parents to keep the facts out of the paper. The editor hears all the good stories‘that are brought to town by visitors. He is a welcome guest at complimentary and public dinners, gets free tickets to all the shows and picnics, knows * everybody, and often makes less money than any of its business men. The country editor, if he is qualified for the job, comes pretty near being the boss of the whole town. He may try to dodge the responsibility ; he may pretend that he is only the servant of the community, but down deep in his heart he knows that he occupies the position of the town’s leading and most influential citizen. Admitting this to be the fact, the editor owes a responsibility that is almost incomprehensible COMMUNITY SERVICE 209 to those outside the ranks of journalism. Many newspaper publishers do not realize the influence they exercise. It is one of the wonders of the day and hour that newspaper men so rarely use this power for an unworthy purpose. In the rank and file you will find mighty few who betray their readers or sacrifice their interests for bribes of money or office. The country weekly will never be displaced by any outside publication. Outside daily news- papers will be read more and more by the people of country communities, and their circulations will increase correspondingly, but the paper that will forever retain the affection of its readers is the country weekly with its budget of home news about neighbors and friends whose daily lives touch each other at so many points. How can the country, or small city editor render the greatest service to the community in which he lives? I should say, in a general way, that he can best serve the public by advocating measures and principles that have for their pur- pose the advancement of the town’s highest inter- ests and the intellectual and moral development of its inhabitants. Let us analyze the situation and determine what may be done to bring this about. What can an editor of a country newspaper do to help make the town in which he is located more, attractive, more healthful, and more pros- 210 THE COMING NEWSPAPER perous? If he is progressive he can do a great deal. The public looks to him, not only for news, but for the initiative in bringing about such im- provements as the growth of the town demands. Lawyers, doctors, and clergymen fill their places in the community, but they are so busy looking after their own individual clients, patients, or church members, that they have little time for the consideration of public problems. The editor, on the other hand, because of the very nature of the business in which he is en- gaged, must keep an eye on what is going on and take the lead in all movements for civic better- ment. He is expected to point out the town’s needs and show the way to their fulfillment. An editor is supposed to know everything, from the best way to wean a calf to the settlement of the most perplexing questions before the state legis- lature, or even Congress itself. If he is not as omniscient as he is given credit for being, he keeps the fact to himself and puts up such a beautiful bluff that few of the leading citizens ever discover the real truth. As the responsibility of the town’s progress is, by general consent, placed on his shoulders, be- cause he is the editor of its principal paper, it is up to him to make good. If he has neither the talent nor the inclination to fill the position, he should without delay sell his paper and seek an COMMUNITY SERVICE 211 occupation that is less exacting and more nearly suited to his capacity. If he has the inclination but is somewhat doubtful as to his ability to do what is expected of him, because of his lack of knowledge of civic affairs, let him put in his even- ings in study, get hold of a few good books on the subject and master their contents. Let him find out what other towns are doing toward self-im- provement. Let him read his exchanges carefully. Let him get copies of the reports issued by the more progressive towns in his own and other states, and note how and for what they spend their money. Of course, he should select for compari- son villages or cities that are about the same size as his own. If they have improvements that his does not possess, let him ascertain the reason why. Are their citizens more public-spirited and more enterprising? Are they better located or do they enjoy natural advantages that are superior to those of the town in which he lives? If he does not know how to analyze figures, let him secure the co-operation of someone in town who does, the president of the local bank, or the manager of one of the industrial or commercial firms. Through his aid the editor may be able to prepare articles that will open the eyes of the tax-payers and point out the way to better things. Let us assume the editor is now in a position to take up the subject of community service. He 212 THE COMING NEWSPAPER has familiarized himself with the work that is be- ing done in other cities and towns. He has, through interviews and study, acquired a knowl- edge of practical methods for protecting public health, and of the best public school systems. He knows all about the town’s resources and is in touch with its leading citizens. One of the first things is for the editor to pre- pare a series of bright, entertaining articles, showing what is being done in other towns to make them more attractive. If his village or city needs a better town hall or court house, print a picture of one that has recently: been erected in a neigh- boring town or even distant city. Tell how much it costs, give the name of the architect, and em- phasize the fact that the people are proud of it and consider it a good investment. Does his town need sidewalks? Get up an article describing the different materials now em- ployed: in building them, how much they cost per square foot or yard, indicate their relative wearing qualities and how much money it takes to keep them in repair. Follow the same plan in dealing with pavements, waterworks, and other public utilities. Are the streets well illuminated at night, either by gas or electricity? If they are not, prepare an article describing the lighting system in use in some live town in the state. Call attention to COMMUNITY SERVICE 213 the advantages that accompany well-lighted streets. The citizens can go about more safely at night and enjoy a broader and richer social life; the activities of burglars, footpads, and hold- up men are restrained, and people can see where they are walking and thus avoid accident. Does the town need a good hotel? A good hotel is one of the best advertisements that any com- munity can have. Traveling men will often jour- ney fifty or one hundred miles in order to spend the night or a Sunday in a hotel that furnishes real, home-like comforts. In a sense, it is the cen- ter of business life. Here public dinners are given, and out-of-town guests are entertained. If the town lacks up-to-date hotel accommoda- tions, let the editor get up two or three articles on the subject. He probably knows several places that have attractive hostelries. Tell about them in the paper. Stir up interest in the subject among the merchants. Get them to tell the com- _ mercial travelers how anxious the town is to have a hotel man who knows his business locate in the town and erect a hostelry that will be worthy of the community. They may know such a man and give him the tip. The hotel need not be so large that it will never be filled, and thus become a white elephant on the hands of the owners. Some of the most attractive hotels I was ever in were small hotels located in small towns. 214 THE COMING NEWSPAPER Now do not imagine for a moment that I am suggesting anything that is impossible. I am not assuming that the town has so much money on hand that it is waiting for the editor to tell its officials how to spend it. I have an idea that the editor will not be able to bring about a single re- form in the local administration or introduce a single improvement, without patient and persistent hard work. These things cost money, and money is only raised by taxes or the issue of bonds. Every time an attempt is made to put through an ordinance regarding the expenditure of money, no matter how necessary or desirable the object may be, it will meet with serious opposition. Many of the wealthy men of the town, unless they are dif- ferent from those I have known, will object be- cause they will have to pay more taxes. They forget, or ignore, the fact that the more attractive the town is made to home-seekers and business men, the more people will want to live in it and the more valuable will its real estate become. Down in Columbia, S. C., there is a daily news- paper called the State, published by A. E. Gon- zales, which is regarded in the South as one of its best newspapers. A few years ago there lived in Columbia a mechanical engineer who had promoted the establishment of cotton mills in several com- munities. This engineer was desirous of seeing a cotton mill erected in his home town, and under- COMMUNITY SERVICE 215 took the task of interesting local capital in the project. After several months of hard work he had accomplished so little that, chagrined at his failure, he decided to give up and move, with his family, to a more responsive section of the coun- try. He told the editor of the State of his deter- mination. The latter asked him to wait thirty days longer, and then, if the situation had not changed, no one could blame him for going away. The next day the State published the first of a series of thirty editorials, one each day, for a month, on the desirability of having a new cotton mill established in Columbia. These called atten- tion to the fact that enough cotton was grown in South Carolina and neighboring states to keep the looms of such a mill humming the year round. Cotton goods were in demand all over the world. Labor to operate the mills was abundant, the mar- ket for the goods was such that it would absorb the product of the mill as fast as it could be manufactured. Under the circumstances the mill could not fail to return substantial dividends to those who invested in the enterprise. The State’s editorials were so convincing that before the end of the thirty days a brick manu- facturer came forward and said he would furnish the brick for the factory and take his pay in the stock of the company. A lumber dealer agreed to furnish the lumber, a manufacturer of cast iron 216 THE COMING NEWSPAPER and steel promised to supply all of those materials that were needed, and a contractor guaranteed to put in the foundation,—all taking their pay in stock. Work was at once begun, and such was the public interest developed in the project that before the mill was completed, a second mill was under way, and at the end of another year a third, having the largest floor area of any cotton mill in the world, was erected. Had it not been for the State, there would have been no cotton mills in . Columbia and its population and wealth would not have increased as they have. The State has always stood for progress in the municipality. It fought for community govern- ment, it advocated and promoted the paving of the streets and sidewalks, it cleaned up the old ward system, and worked early and late for the best interests of the city. Mr. Gonzales, publisher of the State, has estab- lished a model experimental farm near Columbia for the purpose of helping the farmers of South Carolina to make their land more productive and to raise better varieties of fruit and vegetables. Here a model dairy is maintained where farmers’ wives and daughters are taught how to make good butter, and where certified milk is furnished. This farm does not yet pay its way, but Mr. Gonzales expects that it will in time. Meanwhile, he is cheerfully paying the deficit each year. COMMUNITY SERVICE 217 What the State has done in Columbia, any edi- tor can do in his city. It may not be cotton mills that are wanted, but it may be that some other industry stands knocking for admittance to his town, requiring only a reasonable amount of finan- cial support from its citizens to locate there. How many desirable factories or other business en- terprises are lost to some towns through the indifference of their citizens! The live newspaper editor should ever be on the lookout for such cases and bring them to public attention. Sometimes the advent of a single manufacturing concern in the town means an increase of from a few hundred to several thousand inhabitants. Note what the addition of only five hundred working men and women means to a town’s busi- ness! Each workman or workwoman must have a home for his or her family. If each family has an average of three members, then fifteen hundred people must be sheltered, fed, and clothed. Think of the stimulus business of all kinds would receive! Real estate values would be increased, churches would be better supported, and more money would be in circulation in all channels of trade. I know of several towns, one of which is within easy reach of both rail and water transportation, that would make admirable locations for various industries. Land is cheap and labor is plentiful, but because the local paper is a spineless sheet 218 THE COMING NEWSPAPER and no one is public-spirited enough to take up the matter, nothing is done, and the town is at a standstill. It has no more stores than it had ten years ago, and its population increases so slowly that, to the naked eye, there are no more people there than in the year of the St. Louis World’s Fair! Some editors may think that the community service I have described will place such a burden of work upon their shoulders that they cannot possibly carry it. That is a mistake. The writ- ing of one article a week, upon any one of the subjects I have suggested, will not overtax their strength. The gathering of the material, and putting it into shape, ought not to consume more than one or two evenings, at the outside. It is not advisable to urge upon a constituency more than one project at a time. Concentrate all your ability and force upon this and drive it through to a finish. You must have public senti- ment behind you or you can never hope to accom- plish anything. To win public favor for an im- provement is, sometimes, a most difficult task. There is no one way that always proves success- ful. Sometimes you can win it by common sense arguments; sometimes by appealing to public pride or the community spirit ; sometimes by gentle irony or ridicule; sometimes by almost brutal at- tacks on the opposition. COMMUNITY SERVICE 219 In all cities and towns there usually reside a few public-spirited men who can look beyond their own business interests to those of the community. It is the business of the editor to know who these men are, and to win their co-operation. The editor cannot accomplish much alone. He must have the help of strong hands and willing hearts. He can plant the seed, but others must help him cultivate the soil. There are many other services besides those al- ready enumerated, that the editor of a country newspaper can render, if he is thoroughly alive to his opportunities. One of these is to see that the town is properly advertised. In the larger cities commercial organizations and sometimes the municipalities themselves raise large sums of money to make known their advantages to the out- side world. In the smaller places no such funds are available. Therefore, methods must be em- ployed that do not involve the expenditure of more than nominal sums of money. At the same time, something must be done to put the town on the map. One of the ways to advertise a town is to have it advertise itself. If your village has good side- walks, neatly kept streets, a comfortable and home- like hotel, up-to-date stores, attractive residences, courteous citizens, people cannot help telling others about it. Its fame will spread to other 220 THE COMING NEWSPAPER counties and other states, and its population and business prosperity will show a healthy growth from year to year. Before leaving this part of my subject, allow me to urge the desirability of uniting the busi- ness men of a community in a commercial organi- zation that will be ever alert to protect and pro- mote its material interests. What though the town is small, and the editor can only muster a few merchants and professional men, even this small number, if they will work with the right spirit, can accomplish wonders. Such an associa- tion can do more than any other kind of an or- ganization to develop a town. I will admit that there may be some difficulty in getting men to put aside their rivalries and work together for the upbuilding of the community. But it can be done, and the editor of the local paper is the man to do it. He may not be able, himself, to swing all the business men into line, but he ought to know someone who can help him do it. With such a body to back him up, the editor will find the task of inaugurating a desired reform or improvement comparatively easy. Thus far, I have spoken only of the services an editor may render the community on its material side. Important as this is, it should not be al- lowed to overshadow the still greater service he may give to its intellectual and moral side. The COMMUNITY SERVICE 221 editor should often stop and ask himself the ques- tion, “ What influence am I exerting on my read- ers in the matters of clean living, the inculcation of upright business methods, the cultivation of high and noble impulses, the encouragement of movements for the quickening of the public con- science, the advocacy of church attendance, the fostering of patriotism in the hearts of the chil- dren, and the developing of a wholesome local pride among all citizens? ” The editor with a grouch, or a mean, revenge- ful disposition, can do more to upset a community than half a dozen agile-tongued gossips. Have you ever visited a city or village where the inhabitants seemed to spend the most of their leisure time in saying disreputable things about their neighbors, or in running down the town, and whose every remark was: characterized by the tang of ill-feel- ing? If you have, you may depend upon it that they only reflect the views and the spirit expressed by the editor in the columns of the local news- paper. I believe in the gospel of optimism. Show me a town in which the people look on the bright side of life, are progressive and thrifty, and I will show you that its leading newspaper is edited by a man who is an optimist. The newspaper editor, even more than the clergyman in his pulpit, should preach cheerfulness to the sorrowing, patience to 222 THE COMING NEWSPAPER the headstrong, hope to the discouraged, and the ultimate triumph of truth and justice to those who have been ground down by circumstances or their own folly. Blessed be the editor who, in the face of dis- couragements and disappointments, can still pre- serve a cheerful mien and write editorials that will bring sunshine to the lives of others. How many men and women are there in the world who have had new courage given them by the helpful articles they have found in the newspapers! How many who have had kindled within them an ambition to study and overcome obstacles in order to accom- plish some worthy and helpful purpose? I am sure you will pardon me if I have seemed to preach. It is a serious subject we have been discussing, one in which there is no place for clownish antics or the display of a bundle of tricks to make you laugh! If I have brought to your attention some old ideas dressed out in new form, or some suggestions that will assist the editor in his work, I am glad. If I have helped him to realize his responsibilities as an editor more than ever before, or have pointed out a few ways in which he may serve his fellowmen and the com- munity in which he lives, I am satisfied. SYMPOSIUM: GIVING THE PUB- LIC WHAT IT WANTS BY DR. LYMAN ABBOTT To the question: Is the defense of the newspaper, that it must give the public what it wants, a good one? I answer emphatically “No!” It is no better defense than it would be for the selling of whiskey, cocaine, and opium, for the marketing of stale fish and decayed vegetables, for the publish- ing of obscene literature and obscene art, for put- ting on the stage licentious dramas, for houses of prostitution and gambling hells, for the manufac- turing of dynamite bombs for anarchists. In all these cases the seller gives to the people who buy, what the people who buy want. The editor is, or ought to be, a public teacher, and he ought always to give to the public the facts of life and the truths of life as honestly and as accurately as he can do it with the means at his disposal. BY NORMAN HAPGOOD The answer to this question depends on how we interpret the question itself. There is a public 223 224 THE COMING NEWSPAPER which wants cocaine for a very demoralizing stimulant. In my opinion, this does not justify the person who supplies the drug to the cocaine fiends. There is a demand for the meanest kind of scandal. This does not justify its exploitation. The demand that exists does not justify the or- ganizers of white slave traffic or the owners or keepers of individual houses of prostitution. The newspaper owner or editor is justified in respond- ing to the demand of the public in so far as that demand does not ask him to do anything that is against his own conscience. He cannot, however, justify himself for doing anything that seems to him evil, on the ground that a certain public will pay him for it, any more than he can justify him- self on the ground that a certain individual will be willing to bribe him to do it. BY HAMILTON HOLT Of course, we must appeal to the public. A paper cannot be published, manifestly, without the support of the public; but the answer to this question depends on: what is the public and what does the public want? Now, I claim there is not an editor in the United States who knows either what the public is or what it wants. If any man knew what the public wants, he could sell that information for $100,000 SYMPOSIUM 225 a year. We fire in the dark, hoping that we shall hit the mark, and we don’t know whether we hit the mark or not until finally some subscriber writes us an irate letter or stops his subscription. The only way, I suppose, that we can tell is by the number of subscriptions that stop at the end of the year. If the discontinued subscriptions are more, we are losing; if less, we are winning. What the public is, is an equally difficult ques- tion. The public is not, certainly, the average man of the public, multiplied by the population. You try to make a paper for such a man and three-fourths of the rest of the people would not care for it. The public is made up of many classes and sections bounded by political and educational lines; and they have different attitudes, so that you must make up papers to appeal to certain classes or to certain sections or certain thoughts in the community. For the purpose of answering this question, we might divide the public into three parts: the first, the so-called thinking classes and intellectual classes—“ high brows,” if you will; second, the mass of the people, “low brows” as they are sometimes called; third, the depraved and de- based and criminal classes. Now, I hold that no editor has a right to make a paper deliberately for the last class—for the debased class; and if he tries to do so, he should 226 THE COMING NEWSPAPER be ostracised by other editors, and, if necessary, should be prevented by the State through legal process. But every criminal has some good side to his nature, and the upper classes have a yellow streak in their nature; and I do not believe that an editor should be allowed to appeal to that yellow streak. Mr. Hapgood is about right when he says that if you admit that fact, any man who sells liquor or any man who sells dope would have a perfect right to sell it because the public de- mands it. Now, it is perfectly legitimate, I think, for an editor to deliberately attempt to appeal to the intellectual classes or to the masses; and which is the more important I don’t know. I suppose it will never be decided whether Harvard or the pub- lic schools have done the most for the State, and whether the man who writes a scientific treatise has done more than a man who writes a novel. I think it is legitimate to appeal to these classes. In all of our large cities, the population is so great that we have the two classes, and there are two kinds of papers that appeal to them. We find those two kinds in almost every large city. Of course, in the small cities, there is only room for one or two papers and they will have to more closely approximate the average intelligence of the town, but they don’t have to descend to the average intelligence because they are in the na- SYMPOSIUM 227 ture of a monopoly, and so the editor can keep a little above them all the time and he ought to keep a little above them if he can. I don’t think it really makes any difference whether you choose to appeal to the upper or to the lower classes, and I don’t know whether I would rather be the editor of a paper like the Atlantic Monthly or the New York World. Each is doing a fine work in its way. The real objection, I suppose, to the daily papers is that they print sensational and vicious material that vitiates the minds and the habits of the people; but the masses do like sensational stuff and I am not sure that they should not have it to a certain extent. Beyond that, with the deep things of life—questions of religions, of morality, of politics—all those things on which men differ and which they think deeply about—they can be treated in a spectacular way so as to attract peo- ple; and I think it is legitimate to do so, myself. But as we progress in civilization, we have to over- come that tendency. All modern science has done is to make commonplace and usual things sensa- tional; and the papers that have gone on that basis have had great success. The Ladies’ Home Journal, for instance, treats only conventional subjects, but in a fresh and wholesome way. There are men who deliberately try to single out the humdrum things to tell about. They don’t 228 THE COMING NEWSPAPER simply take up accidents and earthquakes and shipwrecks and things of that kind; and they are having a tremendous success. And the fact that they have been so successful shows that a paper of that kind can make a success. It is the same way with other things than news- papers. The things that pay the best returns are always wholesome. Take Coney Island, in New York, for instance—a place that appealed at one time entirely to the vicious elements, although now they have cleaned it up to a certain extent. That place never paid as did Luna Park and Dream- land. They were wholesome, healthful places where a man could go with his family. It pays better to stand up for the wholesome things: there are more people interested in them than in the unwhole- some things. So that an editor, in making his choice, has to make up his mind whether he wants the most influence or the most money. He ought to be compelled, I think, to print nothing absolutely vicious; but beyond that he cannot be compelled to go very much further unless except by the force of public opinion or custom. It seems to me there are possibly three or four things that may tend to help along this movement. I have spoken of the classes of journalism and of the introduction of the papers into the schools. The chief value of that is that it will compel us SYMPOSIUM 229 to elevate the tone of our papers. And then, I think we ought to have some endowed journals. If we had several papers that could speak out as they wanted to, we would imitate them more or less closely. I don’t believe that the average editor who has had all his training on the old competi- tion basis would be a fit man to edit an endowed journal. You would have to have a man who has been in a university; and he could be trained by our schools of journalism. Last, I have always believed that there ought to be some society of public-spirited citizens who would get together and agree to prosecute papers that libeled individuals. Now, a man whom a paper libels has no redress. But if we had a public- spirited society that would agree to take up all these cases, that would make us ‘more careful about how we sling mud and attack the motives of other people. BY OSWALD GARRISON VILLARD The newspaper is, in many sections of the coun- try, responsible for an increasingly low taste in journalism. In some cities, there is nothing but ‘a choice of evil. It is an undeniable fact, too, that the high grade newspapers of the type of the Springfield Republican,—which I consider our model Amer- 230 THE COMING NEWSPAPER ican morning newspaper—are finding it harder and harder to make both ends meet and to make that normal profit on their investment to which they are entitled. The Republican is a broad paper. It is almost a national newspaper in the variety of its interest; yet it does not begin to have the circulation which a more sensational and cheaper newspaper has that is published across the way. Now, if the public wants that kind of a news- paper and is going to want it fifteen or twenty years from now, the public has got to support it better than it is doing today, because the cost of production of such a newspaper has largely increased—probably one hundred per cent—in the last thirty years. Our magazine friends have injured us of the newspaper world, in a way, by the enormous salaries they have been offering; and altogether the pressure of increased expendi- ture is something that has become very serious for the three-cent newspaper. Now, what it seems to me we might well teach in our schools is the simple fact that there is a referendum going on in the field of journalism every single day. You don’t have to wait until election day comes. Every day in the year, the man who reads a newspaper takes part in a refer- endum as to the kind of journalism that he wants. He lays down his three or two cents on the stand SYMPOSIUM 231 and he votes for that kind of journalism. If there really is a high taste in newspapers; if, say, those ten thousands of college graduates who are going forth year after year from our universities want the high grade journalism, they must support the men who are giving it and vote for it, or there will eventually be a lowering of the standards of journalism in this country. But while the responsibility for having the right kind of newspaper is so clearly on the read- ing public, there is also no denying that the news- paper—certain newspapers at least—is largely responsible for the public’s low taste. It would be well worth while, if you are not familiar with the journals of 1850 to 1865, to hunt up some bound volumes of the New York Tribune and Herald and the Springfield Republican, and other newspapers of the time, and study them; and you will be surprised what fine newspapers they were, what fine standards they had, how intelligent was the comment. Editorially, they were, of course, superior to the bulk of the newspapers today. They were clean; there were no large headlines. They were as efficient as we are in the way of giv- ing the news and giving it accurately. I don’t think that we can plume ourselves over that gen- eration of editors, for all our modern facilities. Of course, we get the news more fully and quickly; but when the European steamers did 232 THE COMING NEWSPAPER come in, in 1850, the editors took that news and intelligently analyzed it and set it forth succinctly and clearly, and the historian can get a tremendous amount of matter that is valuable from those files, which he could not begin to get from our files today. I found that so in writing about the early Kansas history. I found a great many interest- ing and heretofore unused facts in the columns of the Tribune, coming from such men as Redpath and others that were in Lawrence, keeping the Tribune supplied with the development of the Free State movement. It was done, of course, with some exaggeration of the Free State side; but it was a consecutive narrative—correspondence—not merely little bits of flashy items of news, something sensational that happened and they sent five or six lines about it. Then, perhaps once every week or twice a week, there would be an intelligent discus- sion and report of what was going on in Kansas, and I found it of surprising value in checking up contemporary narratives. So I cannot help think- ing that the newspapers themselves are respon- sible in a large degree for the present low taste of the public. There is in the public, unfortunately, in human nature, this yellow streak, as Mr. Holt has called it, to which one can appeal. Dr. Abbott is right. If we wanted to increase our circulations to a higher increase than they have ever been raised SYMPOSIUM 233 before, we could do it by printing obscene pictures, disgusting caricatures of the French kind. I am sure that we could run our circulation figures higher than they have ever gone before; but to do that would be to throw away the last vestige of responsibility to the public. But I cannot but feel, in conclusion, that it would pay us to return to the standards of fifty years ago in the matter of presenting our news. I think we should combat the public low taste by freeing ourselves from the charge of bad taste, by presenting our news fully and accurately; and then demand of the intelligent public that it shall support the right kind of journalism. There must be action between us and the public itself. They must help us create a public opinion in favor of good taste; and we must indicate to the public in what way it can help us. BY DR. CHARLES M. SHELDON The daily paper, the magazine, and every other periodical, have just as much of a duty to give the people the thing they need instead of what ‘they want, as the minister has to give his people what they need instead of what they want. I have never believed there was any rule of human conduct which made it any less imperative for one man to live on the highest plane possible 234 THE COMING NEWSPAPER than for another; and the printed page today is under the high command of God to help regenerate the world. I cut out of two Sunday papers, a few weeks ago, printed in one of our large cities, twenty- seven column feet of what seemed to me to be in- decent matter. In it were a good many feet of advertisements that ought not to be read in the home. There was not a particle of excuse for one inch of that matter. I do believe that the editor is responsible for all that goes into the paper. I don’t believe the public is to be called into question. Papers are responsible for what they print, and I would have as much right to go into my pulpit next Sunday and preach to my people the things they want in theology or moral living as editors have to print in their papers anything below the highest standards that govern human beings. The rules that ought to govern a newspaper man are just the same rules that govern a minister. There is but one law of conduct for a man. It is the same law for everybody. I am not compelled to be any better man than you are simply because I am a minister. You must be just as good a man as I am, in your newspaper. And as I look forward to the future, I see more hope for the newspaper, in spite of all that is wrong in it today. I have not receded one step SYMPOSIUM 235 from the position I took fourteen years ago in trying to edit a paper along those lines. I have not changed my mind. I think a paper of that character could be printed in this country and would find subscribers and would be successful. BY GEORGE FITCH I have afflicted various newspapers for a long time, but I have never afflicted many editors by talking on the theory of newspaper work. And I cannot say much today on this subject except that it appears to me that the general excuse or the general reason for publication, “‘ We must give what the public wants,” is open to the same ques- tion that has been prominent in science for so many years: “ Which comes first, the hen or the egg?” J believe that question has never been satisfactorily answered. The question of which comes first, the desire for a certain kind of news or the news itself, is another question which has not been answered and which is not generally recognized by the editors who say they publish certain kinds of news in response to the public demand. Editors are not clairvoyants; neither are read- ers. I don’t believe that at any time in the past 1 Dr. Sheldon edited the Topeka Daily Capital for a week as he thought Jesus Christ would have edited it. 236 THE COMING NEWSPAPER ten or fifteen years, a sudden demand for comic supplements has arisen over night,—particularly for the comic supplements printed in colors which jar every established rule of art. I do not believe that that demand came pouring into the news- papers of the United States on a single day and that the newspapers had to comply with it. It appears to me that that demand was cultivated as carefully as the farmer cultivates his soil; and the seed had to be sown before the demand arose. And so there are two ways of answering that question. In the first place, if you are publish- ing what the public demands, why does it demand it? Did you teach the public what it was? And in the second place, does a man have to publish what the public demands? It depends altogether on what kind of an editor you are, just as it depends in every line of business whether you have to give the public what it demands. Boys demand certain things that they cannot have; and they grow up and demand liquor and certain men cater to that demand and supply it, and they open saloons and sell liquors, and those saloons are supplying a great popular demand. But we don’t build monuments to the saloonkeepers when they die. Other men have to have morphine. They have educated themselves into the belief that they cannot live without morphine, and you can SYMPOSIUM 237 always find in every city some druggist who sup- plies the great popular demand for morphine; but he has to do it on the sly, because if we catch him, we certainly teach him that there are some popular demands which cannot legally be supplied. Other people seem to need a certain type of reading—a type of reading which subverts prob- ably all the moral instincts they have, which vitiates their taste, which destroys what regard they have for morality, which leaves them in a state of hopeless misinformation on all public affairs ; and that is a recognized demand and some papers supply that. But if I was an editor and supplied that demand, I would not go around bragging about it, because I would be in the same newspaper category as the man who supplies liquor to the man who demands it, or the druggist who sells morphine, or the man who supplies all the va- rious non-necessities of human depravity. You can run a newspaper to supply a popular demand, and that newspaper can lie and destroy all the news there is and give all the misinformation that can be herded together by a large and com- petent staff, and never supply a demand. And one of the reasons why editors supply this de- mand is because there is a certain type of news- paper which recognizes that imagination is much easier to supply than facts, or news, or scientific information. And they mistake the great demand 238 THE COMING NEWSPAPER of the reading public for news, for interesting editorial information, for clean and clever enter- tainment, and so they substitute other things for it,—and give nothing but imagination in return for the demand for news. And they get away with it because the public cannot see the demand; and unfortunately we have no pure news depart- ment in journalism as we have a pure food de- partment. You can supply anything in journal- ism, and if there is not any demand before it, there will be a demand after it. So the demand of the public seems to be no excuse. The public, with its many millions of readers in the English reading countries, and all the newspaper readers of the world, among them can demand anything; and it is simply up to the newspaper man to sort out that demand very care- fully and make up his mind what particular fea- ture of the demand he is going to supply. BY HARRY J. HASKELL If we, on the Kansas City Star, were addressing an audience of the people, for instance, who sub- scribe for the New York Evening Post and the Nation, it seems to me it would be a pretty simple thing to know how to run a newspaper. I do not suppose Mr. Villard finds it so, but there, at least, you have a definite audience that you are trying SYMPOSIUM 2389 to address. When you are trying to conduct a newspaper and address yourself to pretty nearly everybody in town and a pretty tolerably good- sized town, from the washwoman up to the lawyers and doctors and ministers, you are up against something of a proposition; and it is that propo- sition that we have brought home to us every day in the year in Kansas City. The Star is unique, I suppose, in the general character of its circulation. We took a census of houses in Kansas City some time ago, and we found that we were selling a good many more newspapers in the city than there were houses in the town. Of course, that was accounted for by the fact that there are a number of apartment houses to which a number of newspapers went; but we do have an unusual problem in the very general character of our sub- scriptions there in Kansas City—the papers we deliver by carrier. We are delivering now, in a town of probably 350,000 people—counting Kansas City, Kansas—we are delivering over eighty thousand papers by carrier, and we sell something like fifteen thousand on the street. So you see there are mighty few families in town who don’t get the paper. In the considerable time I have been with the Star,—something like eighteen years—I have hap- pened to know just one family personally that 240 THE COMING NEWSPAPER did not take the paper, among all the circle of my acquaintances. That puts up a very complicated problem for us, and I confess that the older I grow in the business—I am getting to be quite an old settler at it—the less I know about it and the less I know about what the public wants. As Mr. Holt said, I suppose that if I did know what the public wanted I would be getting rich quick. A year or two ago, we sent out some men to try to make a canvass in the medium district in the town, to find out what the public wanted— what it was that pleased them about the paper. They were men who were employed by the circula- tion department. These men got into the house by asking a question about how the delivery service was satisfying the housekeeper. They talked mostly to the women, because they made the canvass during the day. The first reports we re- ceived quite set us up—those of us who were con- nected with the editorial side of the paper— because they said they read the advertisements but their husbands read the editorials; but finally we found that by “ editorial” they meant anything that was not advertising; and sometimes they called it all advertising and sometimes all editorial. So we were somewhat up in the air again on that proposition. Then, too, we found that the reports were not entirely to be depended upon, because SYMPOSIUM 241 a great many people, instead of telling what they really liked, would tell what they thought they ought to like. If they think that they ought to read the editorials, they will say that they read that part; but if you cross-examine them you may find out they don’t. It was Mr. Nelson’s idea that perhaps Plato and Victor Hugo, and various other eminent gentlemen of the past, had written things that people would still be interested in; so we have taken particular pains on that, and we have per- haps ten men on the staff who are devoting them- selves to getting up such articles as well as re- printing from other magazines and newspapers; and we make quite a feature of it. Going home on the street-car, I met a man who is in the employ of the postal service in Kansas City—a very in- telligent fellow. I spoke of the Star and I asked him what he read in it; and he said he read the first page, and sometimes he read something more and sometimes he didn’t. He said his wife read it more thoroughly than he did. I said, “Do you ever read that special article that we print on the editorial page?” And he said, “No, I don’t know that I do.” I saw that he didn’t quite get what I meant, so I named two or three to him, and explained what the articles were, and he said, “Yes, I should think those might be inter- esting. I don’t believe I ever read any.” 242 THE COMING NEWSPAPER So we have hard work all the time to know what our audience wants. Mr. Nelson, who has been unusually successful in finding what the audi- ence wants, said he supposed that the one chief difference between the successful and the unsuc- cessful newspaper editor was that one guessed a little less badly than the other. We don’t think that we know, but as he said, perhaps we guess less badly than some other men who are not as successful in meeting the demands of their public. I used to think that we could tell from letters what our audience wanted, but I found that the letters were very uncertain indications, because apparently there is one class of letter writers of a peculiar disposition, who ought to be, perhaps, put in a class by themselves. But letters do occasionally give us an insight into the fact that we are shooting over the heads of the great ma- jority of our readers. We conduct an “ Answers” department, and some of the letters that come for that column are very illuminating. The other day, we got a letter from a woman. She wrote a very nice letter and said she was a busy housekeeper and had a great deal to do, but she wanted to keep up with the times, and would we please tell her what Congress was? She had frequently heard it mentioned, but she did not have a very definite idea. You may think that represents a very extreme SYMPOSIUM 243 case; but when the reciprocity treaty was up be- fore Congress, we had pretty nearly the same line of inquiries from a number of Board of Trade men in Kansas City, with incomes of three and four to twenty thousand dollars a year; and they had the vaguest possible ideas as to the course of the reciprocity negotiations and the procedure of Congress, and whether the President might not de- clare the reciprocity negotiations in effect with- out consulting Congress, and so forth. I remember several years ago that Professor Harvey, in giving lectures on journalism in Yale, got out what he called an ideal newspaper. He had one long editorial, and explained that he was going to treat this subject—whatever it was— exceptionally, so that it would not be necessary to refer to it again in the columns of the paper for a long time, thus saving tiresome reiterations of the same article. Well, I can only say that ac- cording to our experience that would not get very far, because any given article that is put in the paper seems to strike at only—well, maybe five per cent of the readers; and then when you repeat and repeat and repeat it until you get black in the face, you find that in the course of a few years if you keep it up, day after day, people will begin to understand what the subject is, when it is mentioned. And so these are some of the guiding principles 244 THE COMING NEWSPAPER that we are trying to work out to give the people, not what they want, but something a little better than they want. For instance, in our department of inquiry for poems, I asked the young lady in charge, some time ago, what was the poem most often asked for; and she said it was “ The Face on the Bar- Room Floor.” But we assume that when they ask for “The Face on the Bar-Room Floor ” what they really want is the “ Recessional” or something of Robert Louis Stevenson’s or some- thing of that kind; and while we occasionally give them “The Face on the Bar-Room Floor,” we keep hoping that they will find that what they really want is the other thing. BY LAWRENCE F. ABBOTT You ask me to give my reply to the following question: To what extent is the newspaper re- sponsible for the public’s low taste in newspapers? I do not believe that the public has a low taste in newspapers. It is true that a part of the public has, but the taste of a very large part is excellent. Ought we not to define accurately what is low taste and what is good taste before we try to answer this question categorically? The man who tucks his napkin under his chin and eats with his SYMPOSIUM Q45 knife in a public restaurant is guilty of a certain kind of bad taste. His esthetic sense needs culti- vation. But if in business his word is as good as his bond, if in politics he scorns graft, if in his social relations he is a good neighbor, if in his family he is a loyal husband and a companionable father, his tastes are much higher than the most refined and finished clubman who indulges in gossip and innuendo and who believes and acts on the belief that the Ten Commandments are the product of an iridescent dream. If I may reframe the question slightly I can more easily give a categorical answer. To what extent is the newspaper proprietor and to what extent is the public responsible for the com- mercial success of so-called yellow journalism? I would answer this question by saying that the newspaper proprietor is almost wholly responsible. Mr. Joseph Pulitzer came to New York twenty-five years ago and showed that sensationalism in jour- nalism can be made highly profitable. Mr. Wil- liam Randolph Hearst followed and went Mr. Pulitzer one better. Whereupon a host of smaller papers in smaller cities and towns tried to do the same thing. Generally speaking, these little imi- tators have failed. Large circulations are some- times synonymous with low tastes, but not always. The Springfield (Mass.) Republican, the Kansas 246 THE COMING NEWSPAPER City Star, the Chicago Tribune, the New York Times, and the Baltimore Sun, to name some spe- cific examples, demonstrate that popular, widely read, and successful newspapers do not have to cater to low tastes. The newspaper problem is like the theatrical problem in this country. Managers of low tastes getting hold of some newspapers and some theaters, think that the taste of the entire public is like their own and like that part of the public which they most intimately know. But while we are deploring the vulgar, tawdry, and vicious Broadway “shows,” we forget that the public supports heartily “ Potash and Perlmutter,” Denman Thompson in “The Old Homestead,” James A. Herne in “Shore Acres,” and Dave Warfield in “The Music Master” and “ The Auctioneer,” all of which have elements of good art as well as great popularity. My own belief is that the average standards of the great body of Americans, both in intelligence and in morals, are higher than anywhere else in the world and that the American public prefers decent newspapers and decent plays to those that are cheap and vulgar. But let us be careful not to regard the term “high brow ” as a synonym of the term “ good taste.” A newspaper must be vital, human, and sympathetic. It must not be afraid to talk in the SYMPOSIUM Q47 vernacular. There are scores and hundreds of small dailies and weeklies in this country which, on the whole, represent and promote the best things in the life of the region they serve. It is the duty of the public to give the weight of its support to those newspapers which truly repre- sent the sound, wholesome, neighborly, helpful, although plain and simple, life of the average American community. THE SECOND CANDLE OF JOURNALISM BY RICHARD H. WALDO In one of his delightful stories, James Lane Allen speaks of the men who “ in the time of need, can grope within themselves for some second candle and by it become illumined through and through.” To us of the effete East, Kansas language has about it a strong flavor of William Allen White. He told you, in his famous editorial, “ What’s the Matter with Kansas,” to “raise more corn and less hell.” I am going to tell you, in the course of describing “ What’s the Matter with Newspapers,” to raise more Faith and less Bunk in your advertising columns. As a man in close touch with national journal- ism, I hold that the great future of the publishing business is in the development of advertising effi- ciency. Therein lies the second candle, alike for the publisher of the country weekly and the na- tional magazine. “ We are of the one blood, thou and I,” as Kipling has it, and the road to pros- perity which we both must travel is today the rocky one of low efficiency. It is for us to better 248 THE SECOND CANDLE 249 it as we go, that those who come after—the young men whose feet we already hear behind us with such mixed emotions—may travel faster and farther than we, their forbears, ever can. Does someone say “ Why a second candle? ” I ask you “What of the first candle? Is there much chance left for the old editorial supremacy, in a day when it is the United Press that scores the war-beats, and the Associated Press offers a prince’s ransom to the best talent in the field? What can one publication do in this day of syndi- cated brains, and an every issue standard of ex- cellence that was but a dream twenty years ago? ” Little is left to do but fall in line, in the news columns—and strike for the heights in every line of advertising that we carry. There lies the chance for individuality—there the place of rich rewards, and it is there that the pioneers have al- ready found their Klondikes. An English newsboy of some thirty years ago bought two of Chicago’s famous newspapers within the week. You may have been surprised, but you were not amazed, at the news. You have known and watched James Keeley for years—you have seen him build the Chicago Tribune into one of the world’s greatest newspapers. But how many of you have it clearly in mind that Service to the Tribune’s readers is the keynote of Mr. Keeley’s success? It is a simple fact, and we are again 250 THE COMING NEWSPAPER reminded of Ruskin’s words “To do the best for others is finally to do the best for ourselves.” The story of the Tribune’s fight against false and fraudulent advertising is a familiar one. The clean-cut individuality developed through it is known to be equaled only by the wonderful finan- cial returns. The Tribune of today is a monu- ment to a new kind of service, yet I venture to predict that the new property which Mr. Keeley will erect from the fragments of the two old ones will overtop his old love because he will carry Service further. Within five years the Herald will have a standard of advertising reliability that will make it famous. Failing that, it will be an “also ran” among Chicago dailies. James Keeley will be- come the Horace Greeley of advertising—or of politics. Every editor has, to a certain extent, an equal opportunity. In every community of the greatest commercial nation the world has ever known there is need of a newspaper whose advertising is abso- lutely reliable. The public wants it, and men grow rich giving the public what it wants. The monotony of doubtful advertising has be- come a wearisome custom. From it strong men are breaking away. They feel with John Stuart Mill that “he who does everything from custom exercises no choice.” They know, too, that it is THE SECOND CANDLE 251 the power of choice, steadily developed, that marks the man who can prosper in the publishing field, be it reporter, editor, or business manager. It is by choice and selection that we get adver- tisements that draw trade. Yet there are fewer trade-drawing advertisements signed with pub- lishers’ names than in any other field, despite the example set by exceptional men from Robert Bonner to Cyrus Curtis. Therefore I am going to ask you to consider with me advertising that will draw trade for your own advertising columns. The volume of business in newspapers will remain but a fraction of what it should be until you crack the nut of adequate publicity for your- selves. In preparing copy, we must first decide upon the points we wish to drive home. If we have these clearly in our own minds, we stand a chance of getting them into the other fellow’s. There- fore we must “sugar off” on this newspaper proposition and find out just what we can say— truthfully—that will sound good to the man who has money to spend in buying our space. You can get your points quickly from your best hard-shell prospect—the tight-wad whose dimes are so hard to get that you don’t even dream of going after his dollars. If he’ll talk—and that’s up to you—he’ll give you material for a month’s advertising in a morning’s interview. And at the 252 THE COMING NEWSPAPER end of the morning—you’ll find you’ve nothing to do but follow the example of the town fool. A valuable horse was lost, and to the astonish- ment of everyone the town fool earned the re- ward. They asked him how he managed it, and he replied, “I just thought what I’d do if I was a horse, and I did, and he had.” That’s the way to prepare advertising that draws trade. If you’ll set down the items that your hard- shell has told you would look good to him, you will find the list surprisingly short. But it will be shorter when you cross off the things you can’t deliver, and so dare not talk about—if you are either wise or honest. The lying advertisement of a merchant is bad enough, but from a publisher it is worse—it is foolish. You may hope to get away with it—but it can’t be done. These are the three chief things on which, once convinced, any “prospect,” is 99.44 per cent sold: (1.) That your circulation is accurately stated; (2.) That you know what kind of people read your paper; and (3.) That all of your read- ers are interested in all of your advertisements because you carry only those that are reliable, and which render a service to the person who is influ- enced by them. If you have those three things to work with, you won’t need to be a genius to write copy that will bring home the bacon. And by the way, I think it was the Topeka State Journal THE SECOND CANDLE 253 which suggested that there should be at least three children in every family, so that if one becomes a genius, the other two can support him. Let us suppose that you can talk about all three of the values suggested. Your circulation story is simple, and if you are up against the unfair competition of the circulation liar, send him this little item from last week’s Editor and Publisher: Friedrich Lutz, proprietor and editor of a Zurich (Switzerland) newspaper, the Commerce and Con- tinent Beyond the Seas, has been sentenced to a year’s imprisonment on a charge of defrauding the public by claiming a larger circulation in Europe and America than he really had. We shall have a similar case or two to report in this country before long, if recent information is reliable. Good copy can be written around the kind of people you reach. Whether they are rich or poor, young or old, men or women, farmers or city folk —they all spend money, and the story of how they spend it is music to the ears of the man with goods to sell. You can play it, with variations, on every sort of occasion, and pretty generally you will hear the pat-pat of hands as you do when the band plays Dixie. But if you want more than that—if you want your prospects to get up on their hind legs and 254 THE COMING NEWSPAPER sing with you, give them copy that tells how every reader of your paper is strong for your advertising columns—looks through them every issue and is guided by them in spending money. Go into details and tell how and why this is— how there is nothing advertised that you cannot stand behind,—nothing that you would not let your own family buy. Try that on your piano, and the clinking of the shekels will be melody indeed. Circulation makes good copy, and wealthy cir- culation makes better, but responsive circulation is the thing that every advertiser from Dan to Beersheba is looking for. Can you deliver it? If you cannot, then you will do well by yourself —well by your family, well indeed by your readers, if you will take thought for the morrow, when you must deliver it. The casual belief in advertising of the present day is not enough to support the increased number of advertisers who seek to profit by it, and there is a demand that grows apace for something more. That “more” is faith in the advertisements and it is certain as the sunrise that increasingly publishers are going to cash in on meeting the demand. The very beginning of the cashing-in process will be with your own advertisements. When you run these, telling the men who should buy your space, clearly and convincingly, why that space THE SECOND CANDLE 255 is worth while, you will go much more than half way toward making that space what it ought to be. For very consistency’s sake you will think twice before you run a lying advertisement once. When you take stock, and begin to discard the business that does not measure up to your own standard, you may get cold feet. If so, go to it again, and remember that the easiest way to get good advertising is to throw out bad advertising. I threw out $98,000 worth in one year and wrote $210,000 new. Ever since, I’ve been looking for more ways to throw it out, and the man who sug- gests a new one is my friend. You’ll get it too, if you'll try it, and the way in which unexpected aid—unforeseen business—will come to you will surpass your most roseate hopes—if you pro- ceed with that wisdom which is the better part of valor. Rome was not built in a day, but there was a vision back of the building that we hard- driving Northern races need in our work, and par- ticularly so in the publishing business. According to figures gathered during the last few years, eighty-eight per cent of all manufac- turers in the United States turn out goods fit to be advertised under the highest standards. It is a fact, however, that many of the remaining twelve per cent are among our brightest little spenders,—especially in the newspapers. Most of the big city dailies have told them that their room 256 THE COMING NEWSPAPER is preferred to their company, and not one has ever recalled the word, yet these gentry of the twelve per cent are as regular as the pay-roll in thousands of smaller places. But theirs is the advertising that draws trade for themselves alone, and the harm they do, in shattered confidence, to every other advertiser is coming to be clearly understood. The tail has wagged the dog long enough and the great body of American manufacturers is getting back of the clean-up policy that seeks to make advertising pay as it really should pay. It is pretty nearly time for every man to say whether he is with the clean-up or against it. Not all of the eighty-eight per cent are beyond criticism, however. In fact, fully half of them put out advertising that uses poetic license to a greater or less degree. But this is a condition which is rapidly being corrected as the superior pulling power of truthful advertising is repeatedly demonstrated. The situation in the retail field is about the same as in the wholesale. The great clothing firm of Rogers-Peet Company, of New York, has become one of the greatest in its line by running copy that is like Cesar’s wife—beyond suspicion. They can, and frequently do, sell $15,000 to $20,000 worth of merchandise with a fifty- to sixty-word advertisement in half a dozen news- THE SECOND CANDLE Q57 papers. B. Altman & Co. can do as well—and there are other names that will at once come to you. But it is enough to ask you to picture what would hap- pen if a publisher presented to his readers only advertisements of this kind. Think it over—and figure out whether you are content to have the next generation reap such a harvest. If you want a little of it yourself—get busy. A famous newspaper man asked me this spring to tell his staff of the results of a canvass I had made about three years ago, and a recent check-up. Perhaps you, too, can make use of the figures. Twenty-seven states were spotted—villages, towns, and cities up to one hundred thousand population. The proposition carried forward under the guise of subscription-taking, was to find out how people stood in regard to advertise- ments in magazines and newspapers. I got what I was after, but my worst suspicions were con- firmed. Answering the question “Do you read adver- tisements? ”’ less than one-half the people seen, men and women living in good neighborhoods, replied “Yes.”?> Of these barely twenty per cent were able to remember that they had ever bought any- thing because it was advertised. Many of the others said, “ Of course not—we just get cheated.” And the only high efficiency discovered in news- paper advertising was on Department Store copy 258 THE COMING NEWSPAPER where the truth of the statements could be per- sonally investigated! Let me get this to you in other words. If you and I were running a business in which it could be shown that out of every one hundred thousand people visiting our store, fifty thousand went away without looking at the goods and eighty thousand without buying anything, how long should we expect to continue? Don’t you think we'd try to figure out the reasons back of such a condition? Don’t you think we'd fire out any merchandise that was clearly lowering the confi- dence of our prospects in the bulk of what we hoped to sell? There is but one answer, and you have got to give it in journalism precisely as you would in merchandising. The same laws prevail in each. That’s the way I figured it, two years ago, when I found that about twenty per cent of my readers was all I could deliver to my advertisers. So I went at it to do better—not by getting more circulation, but by building up the confidence of the circulation we had in every advertisement car- ried. Without going into details, I will simply state, that with a very moderate increase of cir- culation, this year’s gross revenue will show a gain of over $200,000, and we are just getting well started. If there are ten newspaper men in the state of THE SECOND CANDLE 259 Kansas who will follow a similar plan, they will all get rich within five years. They will investi- gate every advertisement offered, stand back of every advertisement accepted, and refund the money to any reader who isn’t pleased with a pur- chase made from any advertiser—if the adver- tiser does not do it first. That is what we do, and on a $600,000 business I refunded less than $900 last year. The public is honest—most busi- ness men are honest—but you newspaper men have been in your business so long that you can hardly believe it. Take a chance—and you will have the surprise of your lives. Is there any newspaper man who is unfamiliar with the competition that the local merchant has to meet from the mail-order houses? But how many of you know that the responsibility for the growth of this competition is squarely up to the newspapers? I will read you what Governor Hodges, of Kansas, has to say on the mail-order matter and then I will show you where your re- sponsibility lies: The reason that mail-order houses flourish is that business men generally do not advertise. If every retailer would set aside a portion of his revenue for advertising, and advertise extensively, he could com- pete with mail-order houses. You must patronize your local paper. Advertise your wares; give an honest description of the article you want to sell, get 260 THE COMING NEWSPAPER it before the people, and give them the right price. They say that these men who send their catalogues out over the country have a wonderful advantage over the one, two or three men in business, but their over- head expenses are far greater than yours, and the difference between the overhead expenses will enable you to meet their prices on the same grade of goods. Advertise well; the business comes to them through this advertising. That’s all very well, but the local merchant can only advertise in your papers on a level with fake medicines and other frauds, while the mail- order houses can and do go into the great farm journals with their money-back guarantees. And because these mail-order men will beat the pub- lisher to it every time a refund is claimed, they are allowed to go as far as they like. No use to say their advertisements are misleading—that is another story. The point is that the farm papers as a class have a degree of reader confidence to deliver to their advertisers that is making million- aires of mail-order: men. And until you give the local merchant the opportunity to buy as respon- sive circulation as Sears Roebuck can, conditions will remain as they are today. What are you going to do about it? When advertising in the local papers of the United States reaches its proper efficiency—and it is only a question of time until it does—mail- THE SECOND CANDLE 261 order business will find its net profits slim indeed. More than that—the local merchant will do busi- ness up to his full capacity, instead of the forty to fifty per cent that is back of the present high cost of living. When that day comes we shall see the United States prosperous to a degree as yet hardly dreamed. For{4n the last analysis) the prosperity and well-being of this nation rests in large measure upon our smaller newspapers, and the way they measure up to their opportunities, editorial and advertising. It has been well said that “ Distribution is the last great unsolved problem of Civilization.” On this and the other side of the Canadian border the solution seems to be in a fair way to be reached. Many of us believe that Truth in ad- vertising, plus public knowledge of where we men in the publishing business stand, will give the answer that political economists have not found. It is truthful advertising that draws trade,— advertising in which brevity is the soul of wit, and in which nothing but news is presented, but that to its full value. Of its typography I shall say nothing, nor of its frequency or size—since richness and quantity of clothes count for little on an unhealthy body. But of its need for sin- cerity I have said all, in endeavoring to show you that the public wants it, and that it will pay. NATIONAL ADVERTISING FOR THE COUNTRY PRESS BY GEORGE HOUGH PERRY Every advertising man, every advertising agency, and possibly all publishers of advertising, both newspaper and magazine, will agree with me in this: that the advertising business as a whole is at present suffering from a pretty severe head- ache. There are brilliant spots of exception, there are many advertisers that are spending more money this year than they did last year; there are advertising publications that are printing more advertising than they have at any time be- fore; but they do not represent the general situa- tion. The general situation is not as good as it was one year, two years, five years, or ten years ago. And the advertising business has got that headache today for the very reason that brings a great many headaches,—it is just recovering from a debauch. That brings up a certain eco- nomic condition that I think it is well worth your time to spend a few moments considering. The second Roosevelt administration marked the beginning of those times which a writer in the 262 NATIONAL ADVERTISING 263 Saturday Evening Post, a few weeks ago, very well described as “loose.” One of the things that be- came loosest of all was advertising. An orgy began about that time, and we are paying for it now. ‘That was the time when the retail adver- tiser fell from grace. That was the time when the fraudulent advertiser in almost every line of business came to his full and horrible fruition. That was the time that the liar and the faker, the get-rich-quick man, the oil scheme man, the gold mine man, the food adulterator, the food poisoner, —the liar and the fraud in every business,—seemed to find the wheels greased for his progress. And he progressed very largely by a style of adver- tising that is only just now beginning to die out. It paid. Fraudulent advertising may not pay today, but it paid in those days. And in this whirlwind of bad advertising,—loose advertising, not altogether fraudulent, some of it was merely careless,—the worst of that advertising paid. It paid, not because money was easy, but be- cause the public was easy. That was before the public had become wise and wary. There had been fraudulent advertisers ever since newspapers were printed, but there never was a time that fraudu- lent or careless advertising was so scientifically written and so carefully prepared, and so judi- ciously placed before the public, and the public, to use a slang phrase, “ fell for it.” An owner of 264 THE COMING NEWSPAPER a middle-sized retail store in Chicago built an enormous fortune in less than five years, on this very simple proposition: He found that people in Chicago liked to believe that they were getting a little bit more than they were paying for,—the foundation of almost every fraudulent “ ad,”— so he quietly said to his advertising man, “ Here- after you will never print the regular price in your advertisements. You will never say that the price of this pair of shoes, or this suit, or this hat, or these ties, or whatever it may be, is $6.00, and let it go at that, but you will say ‘ $6.00— worth $10.00’; or, you will say, ‘This $25.00 suit of clothes is reduced to $15.00.’ ” And when the man asked him, “‘ What basis have I for those ‘ads’?” he replied, ““ Why, make figures to suit yourself. Just mark them down.” And it was perfectly astonishing how that man’s business boomed from that day, for a while. And the worst of it was that his competitors saw how easy it was; and retail merchants in other cities found how easy it was to say that a thing was reduced, or to say that this hat was a $15.00 hat at $10.00; and in five years we had a flame of advertising burning out the theories of honest merchandising throughout the country. There were few stores that dared to stand against that. The first people in the country to wake up were the women. Like everybody else at that time, / NATIONAL ADVERTISING 265 they took for granted the truth of what they saw in advertisements or in the papers; but you can- not fool a woman very long. They discovered by and by that this $15.00 suit that had been repre- sented to them as a $25.00 suit was not a $25.00 suit. They found it out and acted on it while a great many of us supposedly wiser men were still “falling ” for the oil scheme and the gold scheme; and little by little, during the next four or five or six years, the feminine public of the large re- tail stores taught its merchants how to adver- tise—not the other way around. As one woman said, explaining it to me, “I pay no heed whatever to a claim of value until I see it. That is only advertising talk!” Think of the pathos of that —“ only advertising talk!” The very kind of talk that ought to carry conviction with it is damned at the outset! But that is another story. Now, little by little, those stores found that they had made a mistake in their policy of lying advertisements; and they began to change their methods. Some few stores are still continuing it. There was a bad failure in New York recently, and it marked the downfall of, I think, the last of the prominent American merchants who were still following that scheme, and he failed because he did not change in time. The few smaller stores that are still screaming false values, that are still with ever blacker type and more emphatic phrase- 266 THE COMING NEWSPAPER ology howling the value that does not exist, and that has never existed,—I am sorry for them! I am sorry for them because their death is com- ing, and because with teeth and nails they are trying hard to hold on to their business in the face of a public that has found them out. What, after all, is most important, is the atti- tude of the public. It is the confidence of the public, the belief of the reader in what he sees, that really sets the value on advertising in a news- paper. And it makes no difference whatever, so far as the purchaser of advertising space is con- cerned, if the paper is the most ethical in the world, if every statement that is made editorially in the news or in the advertising columns is abso- lute truth, unless the readers believe it is the truth. Let us get away from the idea that all we have to do is to turn around now and be good. Un- fortunately, a renaissance is not so easily worked out. We have not only got to be good, but we have got to pay for our badness in the past. We have not only got to be worthy of belief, but we must demonstrate to the public that we are worthy of belief, before the advertising business recovers from the debauch through which it has passed. During those loose times which I have just tried to outline, the national advertiser in the magazines and in the newspapers also came to the peak-load. There was developed at that time a NATIONAL ADVERTISING 267 certain kind of advertising agent whose purpose was merely to place advertising in the newspapers and magazines for his client. And it was so easy to do it, there were so many large accounts de- veloped, the success of those large accounts so encouraged large accounts, that the volume of ad- vertising in the six years from 1904 to 1910 nearly trebled. This advertising agent was simply a broker of space. He got his money by inducing the advertiser to purchase large quantities of white space. The advertising pages of the maga- zines those days were anywhere from two to six times what the reading pages were. Look at them now, if you want to see a quick demonstration of the change. : The only thing that that kind of advertising agent thought of was, “ How much money can I induce my client to spend? ”—because the agent was paid at that time, as he is, unfortunately, today, on commissions based upon money that he induced his client to spend. In other words, it was like paying a salesman a percentage on his expenses, rather than his sales. However, that is another story. The advertising agent thought little about the problems that engage advertising agencies nowadays. He never cared very much about analyzing the situation; he never figured very much upon the distribution of the goods. His sole thought was, “ How much money?” And 268 THE COMING NEWSPAPER that meant, “ How many pages? If one page didn’t do the trick last week, take two pages this week.” The same public that attacked and corrected the retail policy has attacked and is correcting national advertising; and the public is being ac- tively backed up by the men most interested,— the advertisers themselves. The economic or commercial history of the last ten years is filled with some of the saddest failures that I think the world of commerce has ever seen. I make a living as a consulting specialist in ad- vertising matters and in the distribution of cost; and as a part of that business, I have been called a great many times in the last four or five years to investigate and analyze certain advertising campaigns, and to tell why they didn’t pay. A case which I think is worth while to mention be- cause it will serve to illustrate a point later on, was that of a well-known electric vacuum cleaner. The company was induced, by one of these agencies that I have described, to put an enormous amount of money, practically their entire free capital, into a six months’ advertising campaign, on the ground that that would create such a tremendous demand for the machines, that with those orders on hand they could go to their banks and get more money, and so build up. The copy was placed in what we call “small town ” publications, NATIONAL ADVERTISING 269 and farm publications, and women’s publications like the Ladies’ Home Journal and Woman’s World. ‘They were fine mediums; but investiga- tion proved that in a little less than three-fourths of the towns in which that advertising appeared, there was no electric current; this was an electric vacuum cleaner. Three-fourths of all that ad- vertising was lost, worse than lost, because the money was spent, orders did not come in, and the concern failed. I mention this instance for two reasons: first, to show that nowadays, careless, hit-or-miss, slap- dash, get-it-out-in-big-copy style of advertising is rapidly disappearing, and second, that nowadays the scientific advertiser must pick his territory and pick his mediums. It is generally stated that the small town newspaper can never get the volume of national advertising that it should, because it has too strong a competitor in the monthly or weekly magazine. I want to say, from the stand- point of an advertising man, and I express the views of a great many other advertisers, that the present contest between the magazine and the newspaper is rapidly resolving itself into a vic- tory for the newspaper. And many others believe that the one greatest advertising medium of the next decade, we will say, is the small town news- paper, daily or weekly. Not that the magazine will pass away. It has a field which the newspaper 270 THE COMING NEWSPAPER can never take away from it, but it is equally true that the small town newspaper has a purpose and a power that the magazine can never touch. And why on earth doesn’t the small newspaper profit from that fact? It is absolutely true, as the ad- vertising man sees it, that in the small town news- paper there is a potential medium that is at least as great as, and I think greater than, any other in the country. And the small town editor is not using: it. The magazines printed about $250,000,000 worth of advertising in 1913, considerably less than they printed in 1912. I spent three or four days trying to figure out how much of that money, instead of going to magazines, should have gone to the publishers of small newspapers, and I did it by taking twenty-five of the leading magazines and figuring out how much of the money that was represented there would have gone into the small town circulation had I had the handling of the money. Now, of course, that is largely a matter of personal equation, but according to my analysis, there was considerably more than $75,000,000 spent in 1913, by the advertisers in magazines, that should, by every law of economy and efficiency, have gone to newspapers. What are the country newspaper’s greatest assets, from an advertising man’s standpoint? First, and greatest, is the power that it gives NATIONAL ADVERTISING Q71 us to separate, to concentrate, and to control ad- vertising. It gives us the opportunity of what we call “ spot” advertising, advertising that can be done in certain territories. You know, nowadays, there are very few big national propositions that are established by one effort, as the “ Uneeda Biscuit ” was, for example. Those days are pretty nearly gone. The advertiser of the next ten or twenty-five years is the small man, with a new food or a new shoe, or hat, or brand of clothes or coffee. He does not have money enough nor the machinery for getting his goods on sale all over the country at once. I am probably talking in a very elementary manner to many of my readers, but it may be there are some who have not recognized this fact. Nowadays the advertising man looks not so much at advertising as at distribution. Advertising men realize that an advertising problem is only a problem of selling, and distribution comes hand in hand with it. Advertising is merely an instrument to the general scheme. Here is a man, we will say, with a new coffee. There isn’t a grocer in the United States selling it. What is he going to do? During the debauch just passed, we have unfortunately developed a serious factor which interferes with national advertising today. It is what we call the dealer’s resistance. It is the antipathy that nine out of ten dealers have today 272 THE COMING NEWSPAPER against starting a new brand. Druggists and grocers have been particularly abused in the past. There have been so many new brands of breakfast foods and coffees, and so many new remedies have come up, that nowadays when a salesman comes in with something new, the dealer says, “ No, look at what I have now on my shelves. I have fourteen different kinds of that stuff up there gathering dust. I don’t want any more.” And now what does this man with the new coffee do? He cannot sell his stuff by mail. He cannot send out salesmen. But suppose he does, in one way and another, get his goods into the hands of traveling men. It is a physical impossi- bility for him to cover the entire country, even if every grocer that his man visited would take his goods. Mind you, here is the vicious circle: the grocer says, “I will put those goods on my shelves when the public demands it; not until.” The public, on the other hand, cannot be expected to demand an article which is not on sale in that vicinity. And there you are! Now, in that vicious circle, which is the problem that confronts every man that is going to be an advertiser in the next ten years, the local newspaper comes in as the probable solution. We have a tremendous economic problem here, because nowadays the method of putting out that coffee or any other small article, is not to put an advertisement in a NATIONAL ADVERTISING 273 magazine which goes all over the country; that would be like firing a shotgun into the air in the hope that maybe a bird flying across will be hit. What will the advertisers do? They will use the magazines, perhaps, for their true market value; but the clever sales-manager now picks out a territory,—let us say Kansas; and instead of trying to blanket the whole United States with a little force of salesmen, he says, “ You go into Kansas and you tackle every grocer or every drug- gist”—or whatever it is—in the state.” And then he advertises,—or he would advertise except for another reason that I am getting to—in the local papers of Kansas. He saves in that way nearly two-thirds of his money. Now, remember, you have this fact before you all of the time. I can reach more people through the small town paper, for about one-third what it would cost to reach them through magazines. Let me mention one advantage of the magazines. On both sides there is a pure mathematical quan- tity; one million readers a day. The magazine has this advantage over the small town paper: that today the effect of the magazine “ ad” is far stronger than is the effect in the country papers. But always, from the money standpoint, the coun- try publisher has this tremendous factor: it is two-thirds cheaper to reach the people of Kansas through his paper than through the magazines, a4 THE COMING NEWSPAPER and more than that, think of the concentration! My goods being on sale in Kansas, I advertise in Kansas; I am not losing a single bit of that cir- culation. Were I advertising in the magazines, circulating in Boston, Montreal, San Francisco, and New Orleans, and the Islands, I am shooting all over the United States to hit Kansas, and I get only one forty-eighth of the value of that cir- culation. Moreover, if I go into a magazine cam- paign, I must stick it through; I cannot conduct a magazine campaign for a week or two; if I am not using the proper appeal in my advertisements in a magazine, they are there another month. I can change it in the newspapers tomorrow morning by telegraph. Now those factors in favor of local advertising, I do not believe are being used at all. You may very properly ask me if all that I have said is true, why don’t the small papers get more of this national] advertising? You may very properly ask me, “If it is a fact that these coffees and these clothes and these shoes and these socks that we see in the magazines all the time, can be advertised through our papers for one-third cheaper and something like one hundred per cent more effectively, why aren’t the small papers get- ting them?” Here is the answer as I see it. The people don’t believe what they see in the newspapers. It is a sad fact, but it is a fact. It is due, again, as I believe, to the loss of public NATIONAL ADVERTISING 275 confidence engendered by the orgies of the past, that newspaper advertising does not make the im- pression on the public mind that magazine adver- tising does. It lacks impressiveness, partly be- cause of its more ephemeral character, and partly because the copy or actual typographical appear- ance, and I might also say the literary appear- ance, of the newspaper advertising is not any- where near as careful as it is in the magazines. Therefore, the magazine people, although they admit the actual mathematical truth of what I have said, and the advertising fact that you can reach the people more cheaply through the news- papers, maintain that magazine advertisement is ten times more effective than the newspaper adver- tising. That is the only answer they can give us. If that argument could be destroyed, if newspaper advertising did have the same convincing effect that magazine advertising has, the newspapers have their mathematical advantage yet, and will get the national advertiser without any trouble. The second reason why the country newspapers are not getting national advertising is because of the tremendous physical difficulties in reaching them. Advertising men are human. Think, for example, of the difficulties and the expense in reaching these 690 newspapers in Kansas! Think of the 690 pieces of copy; the 690 contracts; the 690 processes of negotiation on rates. Then think 276 THE COMING NEWSPAPER of the 690 plates to make and ship, as against one plate for the magazine. How does the advertising man look at the coun- try publisher’s rates? I don’t care how carefully the country publisher’s rate card has been made up, he has taught me that the quotation made in answer to my letters is not the final answer, but merely the place to begin talking. I have been mixed up in that business for about eighteen years. I have placed hundreds and hundreds of adver- tisements in small town papers, and I have never yet found the price that I could not break by the mere trouble of writing a letter. I am talking about the small town paper, not about the large one. Now, whose fault is that? Is it my fault that I don’t believe the rate card? Why doesn’t the rate card tell the truth? In the first place most publishers do not know what they should charge. They ask a price not properly commen- surate with the quality and size of their circula- tion; but the usual argument is, “ Well, a paper about my size is getting about this price, and if that one can get it I can get it.” I can, today, actually buy space in more than fifteen hundred newspapers, some of them dailies, at a cost of about one-tenth of one cent per line per thousand. In other words, I can put a plate- matter advertisement into a paper of twelve hun- dred or fifteen hundred circulation, at about the NATIONAL ADVERTISING Qt7 same rate per thousand that I can get that ad- vertisement in the New York American, with six hundred thousand. That is absolutely ridiculous. The country publisher cannot begin to print his paper as cheaply. It is obvious he is losing money upon it. We have an economic condition in the country at large which in the course of the next ten years is going to demand more studious, more carefully calculated advertising,—in other words, more effi- cient advertising. The small town newspaper has a very important standing. The day of magazine advertising, as we have seen it in the past, is pretty nearly over, and the newspapers are coming into their own. I am not criticising the magazines. Some of them are carrying more than they did five or six years ago. They are the magazines that two or three or five years ago adopted the ethical lines. Therein lies the country newspaper’s power. Against that is the fact that people don’t believe the newspapers; the fact that it is exceedingly difficult for me to reach the small paper; the fact that I don’t know its rates, and will beat them down as far as I can, probably down to a point where it ceases to be profitable to the publisher. What is the answer? The nearest guess that I can make is this: the formation of a central body, to have two or three functions; first, to buy sup- 278 THE COMING NEWSPAPER plies co-operatively: second, to act with me or other advertising men and advertising agencies, so that I can reach 690 papers without the necessity of making 690 separate contracts. You may say that certain corporations are giving that service now. With no desire whatever of criticizing the service they are rendering, which in some circum- stances is very valuable, I say that they are not giving me the service that I want. I want to deal more directly with the country publisher. The probability is that, for a long time, advertising agencies must get the compensation and commis- sions from the advertiser. They cannot afford to pay a commission to a middle man. The mid- dle man is rapidly becoming archaic anyhow. It may be purely a state matter. It may grow to be a national matter. But if there were any office today, or series of offices, through which I could reach the small papers, with four or five letters or pieces of copy, or contracts, I know of half a dozen national accounts they could have today. In the third place, that body at that central office, should assist in the extremely important work of making the weekly newspaper more con- vincing. In other words, it should act as a censor of the advertising. So far as Kansas is concerned, the University department of journalism, upon which you may depend, will pass on advertising. NATIONAL ADVERTISING 279 With the biological, chemical, and engineering laboratories available, careful tests of adulterated goods can be made. And that, to my mind, is the only way out. In some such manner, not necessarily that exact method, the paper will come back into its own, will adopt that higher standard, and then the natural factors in its favor will have their real unhampered operation. THINGS TO TELL THE MERCHANT BY MARCO MORROW One of the first things is to establish thoroughly in the minds of the merchants the proper rela- tion that should exist between the publisher and the commercial and mercantile interests of the community. Once get a clear understanding, thoroughly established, of your function in the life of your town, and thus have a working basis for your business relations. The newspaper is in reality a public service institution, a public util- ity privately operated. Its function is, first, to serve the people of its community with all the news that is worth while, while it is worth while; to reflect public opinion; to guide, so far as is possible, public sentiment into safe and sane chan- nels, and to promote to the utmost the material prosperity of the community and of the people who make its existence possible. ‘Therefore, the merchant must be made to understand that adver- tising is a part of the paper’s public service— that business news (and that’s what advertising is) is of as great importance as social or political 280 THINGS TO TELL THE MERCHANT 281 news—that the publisher is derelict in his duty if he does not give his readers and his merchants an efficient advertising service. The community needs the paper; the merchant must have the advertis- ing; and the publisher must have the money. The day is gone when the publisher dare ask for busi- ness “ because he needs the money,” but the fact remains that your business men—your community —need the paper. There is a mutual dependence. So one of the first things that the publisher of a local newspaper must tell his merchants is the fundamental relation between the newspaper and its public, and by “ telling ” them, I mean showing them, rather than standing ’em up in a row and lecturing them. In the second place, give them genuine service, and solicit their business on a business-like basis. It’s easy enough to get almost any man to admit “the power of the press,” in the abstract. What you want is that he recognize the power for good of your paper. When you go to him to solicit an ad on the ground that he is using some other paper and he ought “to play fair,” you are in reality asking charity: you are belittling the value of your own paper and of all advertising, and there is small wonder that you don’t hold the ad- vertisers’ respect. Make it a part of your religion to keep in mind the relations that exist between your paper as 282 THE COMING NEWSPAPER a public servant and the public whom you serve, and do nothing to belittle that relation. Many of the modern teachers of science of salesmanship —of psychology in business—talk a great deal about auto-suggestion; and it is a fact that many good salesmen put themselves through a little catechism every morning. I have known salesmen to stop outside of a man’s door and say this to themselves : “Do I represent a good house? ” oe I do.” “Ts it to this man’s interest that he give me a respectful hearing?” “Tt is.” * Am I going to be able to convince him? ” “You bet I am.” And you bet he is, too. And the fact that he stops and says that over to himself two or three times during the day does help. So I beg of you to do nothing to belittle, in your own mind or in the mind of your public, the service which your paper renders. I wrote to two or three publishers when this subject was assigned me, and asked them to make suggestions as to some of the things that they are “up against.” Here is what one of them wrote me: Of course, there are a thousand and one reasons put forth by non-advertisers why they should not use space. THINGS TO TELL THE MERCHANT 283 In the first place the non-advertiser is nearly al- ways, and naturally, a man of small caliber; it is difficult to reason with him intelligently for even when cornered he cannot see, or will not admit the truth of one’s logic. Nearly every man has a different excuse or set of excuses, but few of them are real reasons. One class will admit that “they ought to do a little advertising” and then put you off by saying the time is not ripe, or that they are expecting new goods in, or are going to make some store changes. When you return at the appointed time, they have thought of something else that prevents them using the paper “ just now.” “See me a little later,” they say, but they can never be convinced that now is the appointed time. Perhaps the one greatest reason why non-adver- tisers in our town are not regular users of space is this: our town has been quite thoroughly, though per- haps not altogether effectively, canvassed for news- paper advertising. Nearly every business firm or office of any consequence has at one time or another used newspaper space; they have used one, two or three ads and then stopped. Of course, no big re- sults, perhaps no tangible returns at all, have been realized from such haphazard attempts at publicity. So these people are firmly convinced in their own minds that advertising in the newspapers does not pay. Now while it is claimed that it is better to get a man for one time than not to get him at all, yet perhaps if the campaign idea were insisted upon, the final results would, on the whole, be much larger and better. One novel reason advanced is that competitors 284 THE COMING NEWSPAPER exaggerate their values and minimize their prices so outrageously that it is simply impossible to hope to cope with them. And this last is not such a novel or such a unique excuse as this publisher seems to think. It is not confined, by any means, to small town merchants. The Associated Advertising Clubs of America are devoting, I think, at least seventy-five per cent of their energy in an attempt to get merchants to tell the truth literally in their advertising. A great deal of advertising exaggeration that merchants and publishers and advertising men have drifted into is not really as untruthful as it seems, if you start to analyze it. It is no great harm for a man with a circus—no difference if it is only a two-wagon show—to advertise it as the “greatest show on earth.” It is not a circus unless it is the greatest show on earth. That is proper circus advertising. But mercantile advertising has drifted into that same meaningless habit. I remember seeing an “ ad ” of a little hotel, the other day, which said, “ Our prices are unequaled by any hotel in New York.” I don’t know whether he meant it to be taken that way or not, but we use, and advertisers use, and publishers use, so many of those phrases that are entirely meaning- less. But aside from that, you know that there are many reputable stores that grossly exag- gerate, often deliberately. It is a great thing that THINGS TO TELL THE MERCHANT 285 we are now attempting to get our advertisers and to get ourselves to weigh a little more carefully the exact meaning of the words we use. Of course, there can be no excuse ethically, and no excuse from a business point of view, for a local merchant’s saying, “ This women’s $35.00 suit marked down to $22.50,” if the price was not $35.00 in the beginning. In a number of states, we are already accomplishing something in that direction. There have been two or three convictions in the last two or three months in New Jersey, where they are putting a stop to that. If we say an article is worth a dollar, it must be worth a dollar: that must be the current market price for it, before you can put that into a bargain ad. Ihave a little bit of sympathy for a man who is up against a competitor who is constantly misrepresenting, when he says, “I don’t want to go in and com- pete with him and his kind of advertising.” Of course, there is a way to capitalize this misrepre- sentation of a competitor. An advertiser like Marshall Field, for instance, or John Wanamaker, —no difference how great the exaggeration is on the opposite page, isn’t hurt. In fact, it helps to bring the contrast out,—it is good advertising for them. But for the average competitors in busi- ness, where they are in very much the same class and the one man is constantly lying and the other is telling the truth, it takes a good while to get 286 THE COMING NEWSPAPER the public educated to that, and it does hurt a little. This publisher says further: Not infrequently some non-advertiser will ask the solicitor to guarantee results, saying that if the re- turns are as great as they are glowingly pictured, the paper can well afford to give positive assurance that it will “make good.” The question of copy sometimes enters into the discussion. The prospect cannot write his own copy nor will he accept the copy prepared for his O. K. Of course one is ever meeting the man who is “strictly ethical,’ and the one who says, “ Father didn’t advertise and no one can say that he wa’n’t a good business man.” One great difficulty among our business men, and this applies to many of the big fellows as well as the little ones, is that they consider advertising as an expense rather than an investment, and enter it under that head in their ledgers. Another source of trouble is that the majority of the men are not so big mentally but that they allow their prejudices to influence their business judgment. If they like a solicitor or the policy of the paper, they give that solicitor or paper business regardless of the returns. Little neighborhood stores and some people in specialty lines argue, and not without some reason, that the territory they can hope to reach or the class of patrons they wish to appeal to is too limited to justify their paying the rates of a paper with a general circulation. Some non-advertisers point to other non-adver- tisers who have made conspicuous successes and say, THINGS TO TELL THE MERCHANT 287 “ Look what can be done without advertising.” Though such instances of success are rare exceptions, there are enough of them apparently to “ point a moral.” Some prospects say, “If I use your paper, I will have to use the other one too, and I can’t afford to use both.” Good accounts that have been nicely started are often killed for this very reason. The matter of preferred position, without an added charge for same, is another vexed question. The new man who is just starting to advertise cannot see why he should not be as well treated as an advertiser of twenty years’ standing, and he thinks he should fare altogether better than the Eastern “ patent medicine faker.” It seemed to me that this publisher has sug- gested a good many of the objections which I suppose we all meet. In talking to the advertiser who does not believe in advertising or who has ‘tried ” advertising once or twice, or “tried it” a great deal, I always use this old illustra- tion, basing it on some of my own early expe- riences. An advertising agency starting a national cam- paign will prepare carefully the copy which is to appear in a number of papers; almost invari- ably, if not always, in the list of papers which it is using there will be some one paper which they know is good, or two papers, or maybe all of them, that will fall down completely. Now, the adver- tiser who has put up the money for that campaign 288 THE COMING NEWSPAPER does not say, “You have selected papers that are no good.” Not at all. He goes to his adver- tising agent and says, “ Your copy is wrong, your scheme is wrong; or your plan is wrong; let’s get at this.” And every national campaign is torn to pieces two or three times before it finally strikes the gait that makes it a success. It often hap- pens in great national weeklies, for instance, that the same copy appearing in several papers will make good in three or four and fall down miser- ably in the paper that may seem to be the best, simply because that particular piece of copy did not fit that medium. That is no criticism of the medium. Now, the local advertiser cannot criticise news- paper advertising simply basing it on his own lim- ited experiences. The local advertiser must know that you reach people who buy what he wants to sell. They are his natural customers, and he must know, if he has any business sense at all, that others are succeeding in getting dollars into their tills through the newspapers. Therefore, it is up to him primarily to find the way to use them; how to extend his trade, how to take advantage of this opportunity that you offer him. I say it is up to him; but it is also up to you if he doesn’t know how to do it. I like to say to him: * You will never build a business nor make the profits which are possible for you until you aban- THINGS TO TELL THE MERCHANT 289 don all of those haphazard, hit-and-miss methods of advertising and get at it in a systematic, per- sistent, businesslike way. Make an advertising appropriation and stick to it. Every article which leaves your store must bring to you its original cost plus a percentage to cover the cost of doing business plus another legitimate profit. Now, your cost of doing business, Mr. Merchant, must include rent and insurance, and salesmen’s wages, and light, heat and taxes, and interest on investment, and advertising, and the score of in- cidentals that enter into the conduct of a retail shop. These charges against every sale are fixed, are staple. You meet them without question or quibble. If you had a bad day yesterday and your sales fell away below the normal, you don’t say that you'll have to cut down clerk hire and suspend your best salesman until trade picks up; you don’t say that you'll cut down your rent and move for a day or two to a side street; you don’t say that you’ll save the wear and tear on the sign over your door and take it down for a day or two; you don’t say that you'll save taxes and rush up to the city officials and ask them to lay off the firemen and policemen and shut down the water- works and turn off the electric lights until busi- ness picks up. Oh, no; you wouldn’t think of that; and yet that’s exactly what you do with your advertising ! 290 THE COMING NEWSPAPER “Your advertising, if it is advertising worthy the name, is your best salesman, and yet you don’t hesitate to lay it off indefinitely because business was bad yesterday. “Your advertising is a bigger factor in your business than your location, and yet you'll move it down a back street or wipe your advertising location off the city map because you’re not feel- ing right today. “Your advertising is the big sign over your door, and yet you'll take it down and store it in the cellar; your advertising is your most profit- able and most economical tax for insurance against loss, and yet you'll lightly ‘save’ that ex- pense for a few days if your dinner or business conditions don’t exactly suit you. Now why? Why this difference? ” The merchant has an answer. He says, “Oh, my dear publisher, don’t you know that I can- not lay off my clerk without losing him; I cannot change my location without losing it ; I can- not suspend my insurance without losing my pro- tection—but Advertising, that is different! Adver- tising is a faithful dog I can kick into the street whenever I feel like it, and he wags his tail and comes back again when I want to wipe my feet upon him.” I say to him, “No! Advertising is not differ- ent. Advertising is a great force in business and THINGS TO TELL THE MERCHANT 291 many great and many foolish claims are made for it, but it is not greater, not more powerful than any other factor of your business. It can’t do the impossible. If you expect to get any good from it you must keep it ‘on the job’; make it work while you sleep.” The question of copy ought not to bother the local merchant, although it is in the matter of copy where he falls down nine times out of ten. There is, of course, a great difference in the effect- iveness of advertising copy, but if you can get the merchant who writes his own copy to forget all about fine writing or about being smart and clever; if you can get him to forget the stand-by phrases which have been used until they mean nothing to him or to anyone else; if you can get him to sit down and talk to the people of your community—-to his customers—about his store, about his stock, and about the service that he can give them, he will be able to write a good adver- tisement. I ask him, “Is there any reason in the world why the Jones family or the Smith family or the Brown family should trade with you? If there is, tell them the reason; and tell them again and keep on telling them. That’s advertising, good advertismg. Have you anything in stock that Mrs. Jones or Miss Smith or Hank Brown would be interested in? Tell them about it, and tell them about something else tomorrow and next 292 THE COMING NEWSPAPER week, and keep on telling them, until they know, beyond all doubt, that you have just about the best stock ever brought together in your com- munity. That’s advertising, good advertising. And it will pay you.” I would educate the local merchant to take ad- vantage of every bit of national advertising that is being done. The average local publisher and the average local merchant are not utilizing that advertising. I don’t think it is possible that the country weekly or the smaller country daily is ever going to get any large amount of the appro- priations made for national advertising cam- paigns. It is too expensive a proposition to do business with the thousands and thousands of local papers that would be necessary to cover the country. I am referring more especially to the smaller town, where the local paper does not carry a great deal of this national advertising. The local pub- lisher ought to watch the magazines where these national campaigns are conducted and then go to the man who is carrying these goods in stock, show him how much of that advertising is coming into that community and get him to tie up his local advertising to that. It is often possible to sell a man space on a day when he is not coming in, because there is a double-page ad in the Saturday Evening Post of some article he sells, and he knows THINGS TO TELL THE MERCHANT 293 there are so-many hundred copies of the Saturday Evening Post coming into his town. The mer- chants more and more are doing this, and the manufacturer himself is more and more trying to interest the local distributor in campaigns of that kind in order to make his national advertising more effective. From the local publisher’s point of view, this might seem like aiding and abetting the enemy—the big national publisher who is getting the bulk of these national appropriations—but when we take into consideration the fact that we are never going to be able to get all of that, it seems to me good business to cash in on such of it as we can. Without attempting to cover the whole subject, I do want to say that you can be of great help to your local merchants and to your town by tackling the mail-order proposition in a sane, sensible manner and not going off half-cocked and using some of the awful rot that is put out on the subject and which so many newspapers slip into their columns without really giving it due con- sideration. It is your business and you owe it to your community to support your local merchants and stand by them; if I were publishing a local paper I don’t think that I would run any mail- order advertising unless the companies sued me and made me open my columns to them. But that doesn’t argue that the mail-order business is not 294 THE COMING NEWSPAPER legitimate, or that it has no standing in the com- munity. It doesn’t mean that you can overcome it by boycott or by standing up and damning the mail-order house. You cannot go against an economic principle. That is all there is to it. The mail-order business never would have come into existence if there had not been room for it; and the room for it was created by inefficient busi- ness methods in the country and in the smaller towns. If the retailers and the publishers in the smaller towns had been living up to their possi- bilities and giving the merchants and the public the service that they ought to get, the mail-order business never would have made the growth that it has made. Of course, it is something gigantic. I think we probably never realized how great it was until after one of the big Chicago houses listed its stock and made monthly reports of its net earn- ings, showing a gross business of nearly $100,- 000,000 a year. It is estimated now that the mail- order business is about twelve per cent of the re- tail business of the United States. That is some- thing that must make everybody stop and think. Now, there are all over the country good live towns that the mail-order houses are not hurting the least bit; and maybe in an adjoining town, in the country perhaps, the merchants are being hurt very badly. It is not a nice thing to stand up and say to the merchants, “It is your own fault”; THINGS TO TELL THE MERCHANT 295 but it is their own fault, very largely. The aver- age man would rather see what he buys; would rather trade at home; and if he is getting the serv- ice that he ought to have and the service that the merchant can give him and the service that you can help him give, there is not going to be nearly so much trouble. And I also like to tell the mer- chant that he has a right to put into his adver- tisement, “ Mail-Orders promptly filled.” Every merchant in the country is trying to reach out and get trade from a little beyond his natural com- munity, and that is perfectly right; and it is just as right for the big establishments in our large cities to reach out, too, if they want to. But the only way they ever succeed in doing it is by ad- vertising. That is the whole secret of the mail- order success. The small town, as a community, is naturally handicapped by the greater volume of free adver- tising which the larger town naturally, inevitably, and legitimately gets. The smaller town dealer is handicapped by that enchantment which distance lends to the view of the larger city—to say noth- ing of the vigorous, persistent, and highly efficient advertising of the city merchants. And there is but one way to overcome that handicap. Damning the mail-order houses won’t do it. Boycott and blacklist won’t do it. I don’t believe you can get a law to do it. You can do it by letting the peo- 296 THE COMING NEWSPAPER ple of your community, your natural and legiti- mate trade, know what you have for them, the advantages you offer them, the service you can give them. You can do it in only one way and that is by systematic, persistent, sane, and judi- cious advertising. The phenomenal success of the mail-order house is a good argument as to the value of advertising to be used on the local merchant. He will come back at you and tell you that the mail-order houses misrepresent in their advertising: that the prices seem to be low but they are not so low be- cause the quality is not there. But that is not true, or else twelve per cent of the great American public are idiots. The mail-order houses give a positive guarantee; and there is no question about their making good. One of the greatest successes I have known personally in the mail-order busi- ness was the Kalamazoo Stove Company. It made a rule of selling on thirty days’ trial. In five years, from an impossible proposition, it built up a business of a million dollars a year, selling stoves and ranges one at a time to persons in the coun- try. One of its early shipments went to California on that agreement: “ Thirty days’ trial, and if it is not satisfactory, notify us.” Of course, if it got any complaints, its sharp, keen, brilliant correspondent would try to find out what was the matter and make the sale stick. Well, a woman THINGS TO TELL THE MERCHANT 3297 in California, who had ordered a stove, notified the company that she didn’t want it, and, although her local dealer told her it could not be done, she sent it back. The head of the stove company wrote her, saying simply, “ You didn’t live up to your contract; you didn’t try the stove. But here is a draft for the money you paid us and for the freight.” Before the stove reached Kalamazoo, another letter came from the woman in which she said, “If that is the way you feel about it, you must be a fair sort of a man; I must have been wrong, so I will order a larger stove; and if you will send that to me, I will pay the freight on both stoves.” That woman, in the next three or four years, sold for those people more than twenty-five stoves and ranges; and that is the only way a mail-order business can possibly be con- ducted. Of course, every once in a while, the customer will buy something not entirely up to standard, but the same thing happens in your local stores just as often as in the mail-order house. I am not saying all this in defense of the mail-order system, but merely to show you that it is straight advertising which has built up the mail-order busi- ness. And it seems to me that is one of the best arguments in the world you can put up to a local merchant. CIRCULATION PROBLEMS BY F. M. BALL Tue primary object of any business venture is to make money. Publishing a newspaper is classed as a business by the census reports, so we may deduce the statement that the primary object. of publishing a newspaper is the making of money. The first requirement of any successful business is that it establish a sound credit foundation, and judged by that standard the publishing business as a whole is far from successful. The last gov- ernment census states that the publishing and printing industry ranks sixth in the commercial value of its output, and places the value of its product each year at over $737,876,000. There are over thirty-one thousand establish- ments employing over 388,000 wage-earners. Two large commercial credit agencies of this country say that this tremendous industry ranks at the bottom of all the great industries as regards credit. We, therefore, are confronted with the situation that an industry upon which most other industries depend for success, one that has more to do with the success of all other industries than 298 CIRCULATION PROBLEMS 299 any other combination of forces, is financially the least successful of them all. Without the great medium of publicity which the newspapers furnish, American commercialism would progress slowly, whereas it is rushing ahead at express train speed, outdistancing every other country under the sun, and setting new speed rec- ords each year which are nothing short of mar- velous. As far as the publishing industry can be ana- lyzed, it should be, as a whole, classed as a philan- thropy instead of a business, for a philanthropy is defined as exertion to do good to our fellow- man because of the love we bear for him and not for the profit to be gained. You publishers assist other men to succeed, you supply a selling force without which other business men would not pro- gress, you distribute goods, knowledge, ideas, in- formation of all kinds, and get as your reward the reputation of being the poorest business men in the world and having the lowest credit rating of any large listed industries. If there is a grain of comfort in being listed as a philanthropist instead of a successful business man, I shall have to subtract even that because it is a proven fact that the papers doing the most good to their communities are the ones which are successful financially. Unsuccessful papers are more of a burden to their constituents than a help, 600 THE COMING NEWSPAPER because the papers that pay their own way are fearless, independent, progressive, and construc- tive, while the others are too often governed by the dictum of some money power from whom they have to draw their revenue. Therefore, there is but cold comfort to offer the financially unsuc- cessful publisher, because he is not much help to himself or to the community at large. There can be no effect without its cause and the reasons for so much financial loss in the publish- ing field are not hard to find. First and foremost, is the fact that most publishers are unaware that they are in the merchandising business. They get into the field through the universal desire born into all men, and some women, to express their ideas and give advice to the rest of the human race, who are not possessed of such epoch-making opinions and theories. They become enamored of the conspicuous position they occupy in the pub- lic eye, and think more of what their constituents say to them than what they pay to them. A writer or an author is seldom a good business man. If fewer reporters owned newspapers, there would be more bills paid promptly. The small publisher, however, must write, edit, compose, buy, sell, and figure, and here, therefore, is the funda- mental psychic condition that is difficult to co- ordinate and harmonize. If the literary instinct is dominant, the business CIRCULATION PROBLEMS 301 end of the paper suffers; and if the business in- stinct is dominant, the literary quality is likely to deteriorate. The happy medium wins, and un- fortunately there are all too few men with the two instincts evenly balanced. The remedy is, for the owner, if he be a writer, to quit writing or learn business methods. The latter recipe is more sensible. The next great difficulty is that a publisher sells a more or less intangible value. A quart of beans is a quart of beans, a steam engine is a steam engine, a horse is a horse, and these have certain fixed standards of exchange, but an inch of adver- tising space is of value only in so far as it will sell the thing advertised or create the impression sought, and this value is difficult to weigh, meas- ure, or determine. To print one extra paper costs only the value of the white paper and the ink; and since this paper, if read by the right person, may increase the value of the advertising space, its rea] value may be neglected and still not have the paper wasted. Another big difficulty is the great number of competitors which divide the field. The market is oversold. Few business fields are so crowded. The forty-sixth annual census of the publications of the United States shows that an average of five new publications are started every working day. The suspensions and consolidations make 302 THE COMING NEWSPAPER the net gain three a week, but this gain is in a field already overcrowded. The reason for this crowding is hard to locate. It results from ac- cumulation rather than from formation. A losing newspaper proposition is about the hardest thing in the world to let go of. If a merchant can’t make money, he closes out and quits. A publisher can hardly do this because his plant would have about the value of ordinary junk. He therefore hangs on with the hope of being rescued by a lucky turn or of selling out. With the credit that newspaper supply houses are all too willing to extend, a new paper can be started on about the same capital for which an old plant could be bought. In fact, the easy credit that a new publisher may obtain in the newspaper field is one reason for the stiff competi- tion which exists. Politics and politicians are also responsible for the existence of many newspaper properties which otherwise would be driven from the field because of their unsound business methods. One would think that since newspapers are ab- solute necessities socially, educationally, and com- mercially, their ownership would be more generally profitable, for as a rule those men who control the necessities of life are the moneyed class. Let us analyze a moment and try to discover the peculiar conditions which exist and which ac- count for so many newspaper plants being only CIRCULATION PROBLEMS 303 partially successful. First, a newspaper has only two sources of possible profit—revenue from cir- culation and revenue from advertising space sold. If the sum total of these two incomes is in excess of the total expense of the plant, the paper makes money, and if it is less the profits sink below zero. The income from circulation is from papers sold singly or by the year—the income from ad- vertising is from space inches disposed of. If a profit is realized on the circulation, papers must be sold for more than their combined manufactur- ing and distribution cost, plus the cost of getting the subscriptions on the list. If advertising is to yield a profit, it must be sold for more than the cost of producing the advertisement and setting the copy. Analyzing circulation costs, there is the first cost of inducing the subscriber to read the paper, second cost of paper, ink, and presswork on papers sent out, third cost of distributing the papers, and fourth cost of renewing the subscrip- tions or replacing them. (Strictly speaking, paper, ink, and presswork are not legitimate cir- culation department items, but are entered here to prove a point made later in the discussion. ) The selling price of any article ought to depend on the cost of production, but what editor can tell me upon what foundation the subscription price to his paper is based? Why do most weekly 304 THE COMING NEWSPAPER papers charge $1.00 a year, most daily papers $3.00 a year by mail and $5.00 by carrier, and most mail-order journals twenty-five cents. The fact remains that publications have no scientific price basis. They sell at a price fixed by cus- tom, not by production costs. This condition typifies the condition of most newspapers—they don’t know their costs. Herein lies one big reason why so many publications fail to produce a legiti- mate profit. Let editors ask themselves these questions: How much does it cost you to produce a hundred new subscriptions, or to renew a hundred old ones? How much does it cost you to produce one eight- page paper, exclusive of editorial expense. What per cent of losses do you sustain each year from failure of subscribers to pay their just bills? How much money is due you right now on subscrip- tions that should be paid? When did you last take a trial balance to see whether or not your subscription list was a losing or a winning propo- sition? What does it cost you to print an inch of advertising? Do you know for your individual plant whether your subscription list is an asset or a liability, and just how much it loses or profits each year? The man who does not know these things ac- curately is not a good business man, and it is to be feared that there are many such. Do you figure CIRCULATION PROBLEMS 305 on paying yourself a salary for your time? Do you accurately know your overhead costs of heat, light, power, insurance, rent, telephone, clerk-hire, interest on investment, depreciation, bad accounts, postage, premiums, and what relation these bear to your total expense? Do you know whether a solicitor ought to produce new business at forty per cent or seventy-five per cent in your field? Do you know what per cent renewals cost you? Do you know how many subscribers leave your list each year? Do you know what percentage of re- plies your various circulation promotion and col- lection letters bring in? In other words, do you keep a stop watch on your business at every point? You may say that many other lines of busi- ness do not keep such checks and yet succeed. That is true, but their field is not so crowded as yours. Too often, publishers and circulation men merely “ guess,” when they should know actual facts. The plants that make big money do have such checks on their cost figures. Don’t “ guess ” that your circulation losses can be made up from your advertising income. Have positive knowledge on these points. I recently remodeled a circulation system that lost the publishers $50,000 a year, and by ac- curate bookkeeping, a changed system, and a little enthusiasm, wiped out the loss entirely. No busi- ness in the world yields more readily to modern 306 THE COMING NEWSPAPER efficiency methods than the publishing business, and no business in the world has so little efficiency thought given it. I can name another paper to- day that is losing $75,000 a year, and the pub- lisher will not even investigate to find out if that loss can be stopped. It is true that a well run circulation department will not show much profit, but it should not show a loss, even when white paper is charged to its account. Therefore, I advise you to study your costs. Look your circulation problems squarely in the face and do not be afraid to find out the true rot- tenness of it for fear some advertiser will learn the truth about your list. Know the truth and it shall make you free to correct the errors. You have all heard that the way to get circula- tion is to publish a good newspaper. Yet any number of good newspapers have comparatively small circulations. A poor newspaper with a good circulation department can outdistance a good newspaper with a poor circulation department every time. The best way to get circulation is to go out and fetch it in. It won’t come to you very rapidly, for the average man does not feel any great need of any additional reading matter. You will have to go out and fight for it and then fight some more to retain it. The best kind of circulation is the kind that comes into your office voluntarily and lays down CIRCULATION PROBLEMS 807 its money each year and begs you to please send the paper another year. Unfortunately, there is not enough of it to go around. Newspapers, as a rule, are too nearly identical in news features and service to influence a subscriber one way or another. It is a difficult thing to prove one news- paper better than another. The most successful newspaper from a circulation standpoint, there- fore, is the one which can induce the most peo- ple to read it and pay for it. It is simply a case of salesmanship, arid the best salesman wins. Shall high-priced salesmen be employed? Not if lower priced ones will get you enough business at reasonable cost. Shall premiums be used? Not if you can get enough subscribers for your purpose without them and get them at as low cost without premiums as with them. Shall contests be held? Not if you can main- tain all the circulation you need without them. Shall prices be cut? Not if you can get enough subscribers at the full price. Shall clubs be made with other publications? Not if your own is strong enough to induce its own subscriptions. It seems to me that the trouble at that point with the publisher is largely inactivity. It puts me in mind of the story of Lincoln on the inac- tivity of McClellan. McClellan didn’t do much 308 THE COMING NEWSPAPER of anything. He played the waiting game— watchful waiting. Lincoln wrote a letter to him and said, “ Dear Gen. McClellan: If you do not care to use the army during this coming week, I would like to borrow it.’? So lots of publishers might lend their newspaper publishing plant, if they didn’t care to use it. In no way vary from the ideals of a strictly meritorious publication until you are compelled to—then go only so far as is necessary. If you need high-priced men to get you the needed cir- culation, hire them; if you have need for more circulation than you have and premiums will get it where other things fail, use premiums; run contests, cut prices, club—get the circulation. Don’t hesitate—get enough subscribers so that your circulation equals or exceeds the amount necessary to earn a rate big enough to show a profit on the amount of advertising you carry or are likely to carry. Circulation you must have—enough good cir- culation to pay your advertisers. If you have not got it already, go out and get it by hook or crook. Whether or not a subscription list will produce results for advertisers depends largely on the methods by which the list was built. Whether a subscription is good or bad is governed entirely by the opinion the subscriber has of the publication subscribed for. That opinion is governed by what CIRCULATION PROBLEMS 309 is in the paper, the methods used in getting the subscription, and the service rendered the sub- scriber after the subscription is taken. If the editorial and news departments are weak, the paper is a weak salesman for the advertiser. If dishonest methods and misrepresentation were used in getting the subscriber’s money, or if the delivery service is poor, the influence of the paper as a selling force is weakened terribly. If you sell me a good article, for which I have use, at a right price, my opinion of it won’t be lessened by your offering me an inducement to buy, in the form of a premium, a cut price or a chance to please a pretty girl. Therefore, a premium, a contest, or a bargain day can- not be condemned as such. The danger lies in the methods employed. So here again I come back to the conclusion that if pub- lishers are good business men they will know ac- curately just how their particular paper will be affected by a premium offer or a contest or a bar- gain day. Two-thirds of the papers of standing in the United States use premiums; over half be- lieve in contests, and most all papers cut prices in one way or another. The danger in a premium campaign lies in not figuring the cost before its inauguration, in em- ploying crooked agents, and in giving away stuff on which you get insufficient return in money or 310 THE COMING NEWSPAPER influence. If proper business methods are em- ployed, a premium induced subscription is as good as any on the list. The danger in a contest lies in the methods em- ployed by the managers. A straight contest is a good thing, providing the publisher is a good enough business man to invest the proceeds wisely and not spend the whole income immediately and forget the paper and ink bills that must fall due before the subscriptions expire. The best way to maintain a good list of sub- scriptions is first to get a good list which has been built by honest methods and then keep that list interested. A subscription list is like a new theatrical production. It is easy enough to fill the house the first few nights by proper adver- tising, but if the show is not interesting the audi- ence dwindles and the show fails. Therefore, don’t spend your money building up a list and spoil all your efforts by printing a poor paper. Salesmanship and advertising can sell any article once, but future success demands that qual- ity bear out the statements of the salesman or the advertising. So I would say that it is necessary to print a good paper if a solid circulation is to be main- tained. A big circulation may be obtained on any kind of a paper if enough money is spent and enough brains used, but it cannot be maintained CIRCULATION PROBLEMS 311 at ordinary cost unless the readers find quality within its pages. A good many papers who hold up their hands in holy horror if a circulation scheme or premium plan is suggested to them, forget that their paper obtained its circulation through just such methods, and they were wise enough to keep it by giving the purchaser value received in news features and service. Nowadays, it is next to impossible to build up a paper’s circulation in any field without resort to premiums and schemes. Of course, these schemes must be clean, honest, and not too costly. When you once have obtained a sufficient list, you should hold it by publishing a good enough paper to make the reader want to renew. Many a newspaper now loses money because it has not quite enough subscribers. I refer now to the small daily papers with circulations from four thousand to twenty-five thousand. Broadly speaking, no one-cent paper can make any money worth mentioning unless it has at least five thou- sand paying subscribers, with a net circulation revenue of approximately $25.00 a day. This achieved, however, the paper will make about six per cent on invested capital and for each one thousand subscriptions addcd, about one per cent will be added to the profits. A paper with ten thousand circulation ought to make ten per cent, but after the twenty-five thousand mark is reached, 312 THE COMING NEWSPAPER the percentage of profit per thousand decreases, owing to the inability of the paper to pull results in the wider territory. The cost of printing ten thousand papers is but little more than that of printing five thousand papers, except for the white paper item. Pay- rolls, overhead expense, and editorial cost will not increase but the advertising revenue will, and the result is very satisfactory to the book balance. Some newspaper men have never figured this out and let their circulation stay just below the win- ning mark. If your paper is losing money, I ad- vise you to investigate this ratio of circulation and determine at what point your list will have to stand in order to bring it up to the profitable mark. So again I say, if you do not have enough of the right kind of circulation, get it. You can’t win till you do. Don’t stop just this side of suc- cess. Step over the line if you have to lift your- self by your boot-straps. Don’t wait until you are forced to write the pathetic and amusing vale- dictory of the Missouri editor, “ With grateful acknowledgment to my friends and benediction upon the profession, I take my hat—the savings of seventeen years in the newspaper field—and retire.” You publishers can’t get away from the fact that you are manufacturing an article to sell and CIRCULATION PROBLEMS 313 are therefore governed by all the rules of the selling for profit game. You must give the people of your community what they want in the way of reading matter, you must keep them interested, and you must sell enough papers to keep the manufacturing cost down and the advertising rate up. Use honest methods, honest schemes, honest. pre- miums, and sell honest value; keep your editorial department on its toes and print a better paper than your competitor. Never be satisfied with your results or achievements and use the keen judgment to keep a sound circulation and a sound business policy. Publishers as a class do not believe in adver- tisg. They sell it, write it, pay their bills with it, and then disbelieve their own statements about its selling power. A publisher will give you a splendid talk on why you should advertise lavishly, but he seldom spends a nickel for the purpose of advertising his own product. Many publishers will not print a line of their own advertising in their own columns, much less pay for space in other publications. I have actually heard publishers remark that their ad- vertising space was too valuable to use in running house copy. Beyond a doubt, publishers are the worst advertisers in the world. The big publishers are waking up, and it won’t be long before others 314 THE COMING NEWSPAPER follow. Curtis has always believed in advertising his publications and has spent millions of dollars in letting the public know their good points and he has won. The New York World is a good ad- vertiser. Hearst also has been a big advertiser as well as a seller of space. Capper has built up a tremendous business mainly by believing in the ‘power of advertising as applied to his own pub- -lications. One week, I counted up $36,000 worth of space ‘used in advertising the Curtis publications in the columns of the Saturday Evening Post. And it is nothing to spend two or three hundred thousand dollars a year. Talk to any man in the magazine game and ask him why the Curtis publications .stand where they do stand, and they will tell you it is because they have advertised. I was in com- petition with the Ladies’ Home Journal circula- tion for several years, and I found, in many in- stances, the women would not make the statement that the Ladies’ Home Journal was a better publi- cation than some other magazines, but they were attracted to it because of what was said about it in the advertisements. Every publisher should lay out his advertising campaign as carefully as the Cream of Wheat Company, the Quaker Oats Company, automobile concerns, and so forth. He should know what effect he wants to produce and then go after it CIRCULATION PROBLEMS 815 with scientific copy. Don’t be afraid to take your own medicine. How much time have you spent during the past year in working out scientific collection letters and improving your letters of solicitation? The answer will determine whether your letters to subscribers are good or bad. Ordinarily the aver- age newspaper loses a lot of money on so-called bad subscription accounts. The truth is that the money is lost through carelessness and not dis- honesty. Poor collection methods are the real cause of the trouble. The average mail list is a gold mine, yet the publisher who will collect his advertising accounts up to less than one-half of one per cent, will allow fifty per cent of his sub- scribers to be in arrears. He will bill the list from time to time, but he won’t follow it up properly with the right kind of letters. I have known of mail lists on weekly papers where the average amount due from each sub- scriber was in excess of fifty cents, and on a $4.00 a year daily paper an average of over $2.00 was due from each name. This is criminal negli- gence and it is always punished by a big money loss and a loss in subscribers too, because readers dislike to be allowed to run up a big bill and then be dunned for it. The safest way is to keep the list paid up as far as possible. A regular billing and letter schedule should be made up and followed 316 THE COMING NEWSPAPER religiously. The man who does not pay up when he ought to do so must be reminded and you should have your collector or your letter there periodi- cally until he does pay. Talk to any man who is a good collector—ask him what his one big secret of collections is; and he will say, “ being there.” Being there periodically, continually, if necessary, but being there on the job. It is just the same in collections on the job as by the letter. Most men do not dodge grocery bills or rent bills, and why should they be allowed to put the publisher off for years? The publisher is in error if he allows it and he also stands a big chance of losing the subscriber. I believe that lax collection methods lose more subscribers than the strictly paid in advance plan. Clean up your lists and keep them clean. Get the money coming to you from subscribers and don’t let accounts drag. Be a good collector as well as a good editor. If you don’t know the theory of collections, better get hold of someone who does and let him install a system for you. It will pay you big dividends. I have not dealt with individual circulation methods because they change with every commu- nity. Whether a certain line of procedure shall be followed or not depends on local conditions, and the answer will be in a thorough analysis as to whether the plan is commercially sound. Any publisher who is also a good sales-manager will CIRCULATION PROBLEMS 317 answer each question for himself, and if he is not a good sales-manager, he will not get very far along the road of circulation success. Pay more attention to the circulation of your paper than you do to any other department until you have a list big enough and good enough to yield you a profitable advertising rate. Publish an interesting enough paper to hold the readers you get, and don’t let your list run down. The pub- lisher’s job is no sinecure. No other business in the world requires such eternal vigilance, such keen analytical powers, such dogged tenacity, such good judgment, and such progressive and aggres- sive methods as the publishing business. If you are the publisher of a successful paper, you have reason to be mighty proud of your achievement. The advertiser used to buy any kind of circula- tion at any price asked. He seemed to think that publishers were magicians whe could produce readers where there were none, and create sales for him by waving a magic wand. Here is an actual situation: A daily paper in a town of one hundred thousand. There are three daily papers with al- most equal circulation in the town. They con- vince the local advertiser that one paper with a circulation of fifty thousand is the blue-stocking paper, that the second paper, circulating about fifty thousand, belongs to the working man en- tirely, and the other paper circulates about fifty 318 THE COMING NEWSPAPER thousand almost entirely among the great middle _class. And other papers are now finding it a pretty hard matter to get the advertiser to see the fallacy of this. The advertiser has not been analyzing, but he is beginning to now. The acid test is being applied to circulation and the bogus claims are being discounted heavily. There is no magic in advertising and the publisher who would build up his business must realize that. A list that is inflated will be shown up sooner or later and will crumble like a house of cards. An honest list of one thousand subscribers will outpull a padded list of three times that number. There is enough good circulation to buy and the adver- tiser is rapidly learning the difference between good and bad. The honest list has nothing to fear. The dishonest list ought to go. As long ago as the days of Adam Smith, it was considered poor policy to follow out the theory of “ Let the buyer beware.” The modern business man knows that the way to the most lasting success is to render service, and all our acts, deeds, and dealings must eventu- ally be measured up against that standard. The greatest good to ourselves lies along the same road as the greatest good to others, and if we would achieve the one we much seek the other. Sir Galahad solved the problem of all our seeking and striving, and there is no other way. The pub- CIRCULATION PROBLEMS ‘319 lisher must render a double service, one to the reader and one to the advertiser. If he renders poor service to the reader, the advertiser suffers, and thus both aims are defeated. Systematize your business, become a convert to the new religion of efficiency, look at your busi- ness as critically as though it belonged to some other man. Demand of it a fair profit, render the public a just return for the confidence placed in your paper, serve the interests of reader and advertiser as faithfully as you expect your em- ployees to serve you, render unto each its just share of that which it pays you for, and success will follow as the night the day. APPENDIX Tue Bureau of Accuracy and Fair Play main- tained by the World was established on July 1, 1913. Its objects, as stated by Ralph Pulitzer in the order creating it, are: To promote accuracy and fair play, to correct care- lessness and to stamp out fakes and fakers. In establishing the Bureau and sending official notice of the organization to its correspondents, inviting their co-operation, the World not only insured better and more conscientious service in its own columns, but it spread the gospel of accuracy and fair play in journalism throughout the news- paper world. Every notice sent out by the Bureau to correspondents was prefaced by the following declaration of policy: The World aims to be accurate. It aims to be fair and just to every person who reads it and to every person whose name it prints. Accuracy and fair play are inseparable in jour- nalism. Inaccuracy often means injury to innocent persons. A newspaper’s influence is measured by the number of people who read it AND BELIEVE IN IT. 321 322 APPENDIX The words “accuracy and fair play” sum up the law of libel. If what is published is true and fair the writer need not worry about the libel law, civil or criminal. On the reverse side of the notice sent to corre- spondents, in order that all might be impressed with the very decided views on accuracy and fair- ness entertained by Ralph Pulitzer, and by his father before him, were printed extracts from their public utterances on the subject. Isaac Deforest White, head of the Legal De- partment of the World, is the director of the Bureau, with Richard Linthicum and James L. Frazee as associate directors. A part of Mr, Lin- thicum’s duty is to read the World and other newspapers critically in order to discover contra- dictions, errors, and unfairness. Mr. Frazee is on duty at night and reads in proof all articles de- signed for publication in the Morning World, with a view to preventing inaccuracy and unfairness. All complaints involving the question of accu- racy or fair play received in any department of the World are turned over to the Bureau. These complaints include libel actions, letters from at- torneys and others, and complaints made in person at the World office. The Bureau makes careful inquiry and determines whether or not these com- plaints are well founded and, if they are, who is responsible for the matter complained of, Having. Bone APPENDIX 323 determined that a complaint is well founded, the necessary correction is prepared and turned over for publication to the managing editor of whichever edition of the World published the particular mat- ter complained of. . A card-index record is kept showing who are responsible for inaccuracies -and unfair publica- tions, and this record indicates who are habitually inaccurate or unfair. Deliberate faking, which, happily, is extremely rare, is invariably punishable by dismissal. Carelessness or unfairness may be punished by reprimand, suspension, or dismissal. Chronic carelessness results in dismissal. The total number of cases considered by the Bureau during the first year of its existence was 432. The number of complaints involving accu- racy or fair play which were sustained was 262, and 164 corrections were published. There were 41 publications in the interest of fair play where the World had not been at fault. A majority of these publications were made at the request of per- sons who had been accused in the courts and who later asked that the fact be published that they had been cleared of the charges made. BOOKS ON JOURNALISM THE WRITING OF NEWS By CHARLES D. ROSS Assistant Professor of Journalism in the University of Missouri $1.50 net, by mail $1.62 A practical manual every man who wishes to write for the papers should have, and that contains much of interest to the general reader. The author was trained on a newspaper and is now assist- ant professor of journalism in the University of Missouri. His book is equipped with helpful exercises, shows how to rewrite faulty matter, is full of practical examples of ‘‘ Heads,” ‘Bromides,”’ etc. ‘The chapters include : Newspaper Copy ; The English of the Newspapers ; The Writer’s Viewpoint; The Importance of Accuracy; News Values; Writing the Lead; The Story Proper: The Feature Story ; The Interview ; Special Types of Stories; The Correspondent ; Copy Reading ; Writing the ‘‘Head”; Don’ts for the News Writer ; Newspaper Bromides., MAKING A NEWSPAPER By JOHN L. GIVEN Recently with the New York ‘ Evening Sun ” $1.50 net, by mail $1.62 Some seventy-five leading newspapers praise this book as the best detailed account of the business, editorial, reportorial and manufacturing organization of a metropolitan journal. It should be invaluable to those entering upon newspaper work and a revelation to the general reader. 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KATHARINE ANTHONY'S FEMINISM IN GERMANY AND SCANDINAVIA By the author of “Mothers Who Must Earn.” $1.25 net. This is the first book to be published in this country containing a substantial and concrete statement of what Feminism means beyond the English Channel. The contents includes: The Coalescence of the Euro- pean Feminists—Schools and the Woman-—-Some Reali- zations in Dress Reform—The Mutterschutz Idea— State Maternity Insurance—Reclaiming the Illegitimate Child in Norway—The Economic Renaissance of the German Woman—The Valkyrie Vote—The Philosophy of Feminism—Bibliography. HENRY HOLT AND COMPANY 34 West 33p STREET (x°15) New York BOOKS ON SOCIAL SCIENCE IN THE HOME UNIVERSITY LIBRARY THE NEGRO By W. E. Burcuarr DuBois, author of Souls of Black Folks, etc. A history of the black man in Africa, America or wherever else his presence has been or is important. CO-PARTNERSHIP AND PROFIT SHARING By Awneurin WituraMs. _ Ex- plains the various types of co- pane or profit-sharing, or oth, and gives details of the arrangements now in force in many of the great industries. POLITICAL THOUGHT: From Herbert Spencer to the Present Day Ee etee Barker, M.A., Ox- ord, UNEMPLOYMENT By A. C. Picou, M.A., Professor of Political Economy at Cam- bridge. The meaning, measure- ment, distribution, and effects of unemployment, its relation to wages, trade fluctuations, and disputes, and some proposals of remedy or relief. COMMON-SENSE IN LAW By Pror. Paut VinoGRADOFF, D.c.L., ELD. Social and Legal Rules—Legal Rights and Duties —Facts and Acts in Law—Leg- islation—Custom—Judicial Pre- cedents—Equity—The Law of Nature. ELEMENTS OF POLITICAL ECONOMY By S. J. Cuapman, Professor of Political Economy and Dean of Faculty of Commerce and_Ad- ministration, University of Man- chester. A clear statement of the theory of the subject for non-expert readers. THE SCIENCE OF WEALTH By J. A. Hosson, author of Problems of Pane’ A_ study of the structure and working of the modern business world. PARLIAMENT. Its History, Constitution, and Practice By Sir Courtenay P. I:Bert, Clerk of the House of Commons. “Can be praised without reserve. Cloth bound, good paper, clear type, 256 pages per volume, bibliographies, indices, also maps Each complete or illustrations where needed. and sold separately. eee clear."—New York un. THE SOCIALIST MOVE- MENT By J. Ramsay Macponatp, Chair- man of the British Labor Party. “The latest authoritative exposi- tion of Socialism.”—San Fran- cisco Argonaut. LIBERALISM By Pror. L. T. Hosnousz, au- thor of Democracy and Reaction. A masterly philosophical and his- torical review of the subject. THE STOCK EXCHANGE By F. W. Hirst, Editor of the London Economist. Reveals to the non-financial mind the facts about investment, speculation, and the other terms which the title suggests. THE EVOLUTION OF IN- DUSTRY By D. H. MacGrecor, Professor of Political Economy, University of Leeds. An outline of the re- cent changes that have given us the present conditions of the working classes and the princi- ples involved. ELEMENTS OF ENGLISH LAW W. M. Getpart, Vinerian Professor of English Law, Ox- ford. A simple statement_of the basic principles of the English legal system_on which that of the United States is based. THE SCHOOL: An Introduc- tion to the Study of Education By J. J. Finptay, Professor of Education, Manchester. Pre- sents the history, the psycholog- ical basis, and the theory of the school with a rare power of sum- mary and suggestion. IRISH NATIONALITY ; By Mrs. J. R. Green. A bril- liant account of the genius and mission of the Irish people. “An entrancing work, and I would advise every one with a drop of Trish bloat in his veins or a vein of Irish sympathy in. his heart to read it."—New York Times’ Review. Volume 50g = HENRY HOLT AND (x’15) PUBLISHERS COMPANY New York ESSAYS FOR COLLEGE MEN Edited by Norman Foerster, of the University of North Carolina, Freperrck A. MANCHESTER and Kart Youne, of the University of Wisconsin. 390 pages. 12mo. $1.25. This collection of fourteen essays is primarily intended to be used as a text-book in “Freshman English” but will also be useful wherever need is felt for reading of an intellectual nature in connection with composition courses. Among the authors represented are: President Wilson, Newman, Huxley, Tyndall, Arnold, and William James. G. R. Lomer, Columbia University: “It will interest you to know that the | Journalism freshman class begins work on the volume to- morrow, R. P. Srptey, Lake Forest College: ‘We shall use it in connection with another book this year.’ Freperick M. Papetrorp, University of Washington: “The collection is good and our men are examining it with interest. I think there is no question about its being used in some section of our Freshman Composition.” S. P. Cxasz, Union College: “I like the book and have introduced it in my freshman course.” G. M. Harper, Princeton University: “A beautiful and valuable book, which I shall take great pleasure in recommending to students. It was a very happy idea to collect these vitalizing essays, some of which have had a great influence upon the thought of our time.” A. W. Bouton, New York University: “It is an extremely attractive volume, and an exceedingly useful one in the material which it brings together. In the endeavor to emphasize the higher purposes and values ‘of cultural training such collections are very useful. C. M. Brink, Kansas State Agricultural College: ‘The editors have made a most admirable selection. It would, indeed, be difficult to choose, within equal space, a similar number of as valuable discussions on the general subject. 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