Reprinted from the LIBRARY JOURNAL for May 15, 1923. N what I shall have to say about responsi- bilities in the extension service of univer- sity libraries, I shall base my observations. on the Library Extension Service of the Uni- versity of Michigan. That service I know per- sonally and intimately. It is always better, I feel, to be concrete and specific, even in the discussion of principles. Hence I do not apolo- gize for drawing on our experience at Michi- gan-rather I count myself fortunate that we have had the rich experience of six years on which to draw. Some Responsibilities of University Library Extension Service* BY WILLIAM WARNER BISHOP Librarian of the University of Michigan To begin with-we have certain very definite responsibilities to the University Library. That Library exists primarily for the use of mem- bers of the University in Ann Arbor. It is not a state library in the sense that it was founded and is carried on with the aim and purpose of supplying books to the State of Michigan. The Library of the University exists for and in the University. It has been gathered with the needs of instruction and research in the University very definitely in view. Its chief mission is the direct service of both instruction and research. So far as other work can be carried on without seriously hindering or in- terfering with the primary purpose of the Uni- versity Library, well and good. But no pro- posal to scatter the University Library about the State of Michigan could for a moment be entertained by the Librarian of the University. Inter-library loans we do have and we lend very freely, and we shall continue to lend to li- braries. Every effort is made to co-operate with other libraries and with scholars resident in the state, in neighboring states and in the Province of Ontario. But the University Library as such can not become a circulating library of interest- ing books for citizens of the State. By so doing it would necessarily cease to be a univer- sity library. Fortunately we have in the State Library at Lansing an institution prepared to do an increasingly large circulation and travel- ing library service to the State. It has funds Michigan Paper read before the A. L. A. University Library ension Round Table at its meeting at Hot Springs, Kansas, April 25, 1923. U University Library Library Science Library rather meagre at the present, but still a spe- cific provision for carrying on just this sort of work. Our responsibility toward the Univer- sity demands that we render the best service we can with material other than the staple books and journals composing the University Library. Hence we have organized our Library Exten- sion Service as a separate department of the Library. It gathers its own stock of all sorts, pamphlets, journals, clippings, and a very few books. When its service creates a demand for books, that demand is referred to our inter- library loan service, which is separately or- ganized. This may seem a wholly negative acceptance of responsibility. But observe the results of this attitude. We promptly gather a stock of materials of the most miscellaneous character on questions of the day. Being no part of the Library's regular machinery we are under no obligations to catalog or otherwise put this material thru any library process. We may scrap parts of it whenever we want to-and we do. We may classify according to the chang- ing needs of the hour ing needs of the hour-a truly great privilege. There is no rigidity, no inflexible schedule, no card catalog of material-none! Complete lib- erty results. And even more important are the new responsibilities which the very success of our perfectly free development imposes upon us. These are two. First, we have so much up-to-date material that we become a welcome adjunct to the reference work-even occasion- ally, to the research work of the University. This development has imposed a very unex- pected and very welcome burden on the Library Extension Service. Any moment a librarian, a student, a professor may appear demanding the latest bulletin on some phase of public health, the most recent word on inland waterways, the last controversial broadside on the wool tariff, or a play more new than any on the shelves. The University has discovered in its Library Extension Service a frequent help in time of vexation, if not of trouble. The second responsibility to the University Library which has come out of the gathering ? +16 197 * of separately organized material is the duty to supply one copy of all valuable pamphlets and the like, for the purpose of record and preservation. It is amazing to see how people will give us stuff which they know will be at once read and used. We have a duty to pre- serve such gifts for future use by the historian of economic conditions. So each pamphlet is cataloged and classified in due time and course -and I suppose there are librarians who may breathe more easily in consequence. Following our responsibilities to the Univer- sity itself I should put our duty toward our colleagues in library work. It is no part of our plan, nor has it been our practice, to duplicate the work of other libraries. It is perfectly possible that people in various towns may have resorted to our service when they should have gone to their own public or school library. We have, however, taken the greatest care and pains to see that this practice should not get a start. I think that the testimony of the librarians of the State of Michigan is prac- tically unanimous that we are not duplicating their work or coming into their towns to under- mine their success. There was some apprehen- But by a sion on this score at the outset. system of carbon copies of letters sent to the local library when we answered teachers, by direct effort to refer inquirers to their home libraries, and by constant vigilance, we have so far prevented duplication of service and have built up the most cordial relations with Michi- gan libraries. A very large share of our daily mail comes from the smaller public libraries and from school libraries. Even the larger libraries have found-as has the University Library itself, as I have just said that they could occasionally draw upon our Extension Service in supplementing their own resources. And in filling the insatiable demands of school debaters our combined resources are none too large. We consider it our business to build up the use of the local library. Our Extension Service daily sends people to their home town libraries for books and magazine articles which we presume are in those libraries—and we at the same time send the librarian a note say- ing that we have so referred them. And we have gratifying evidence that our care and thought- fulness in this line are fully recognized and acknowledged. Moreover we are constantly sending out propaganda material-much of it from A. L. A. Headquarters-urging the estab- lishment of libraries where none exist. For example, we have sent out a great deal of mate- rial on county libraries. We have in constant circulation pamphlets on how to use libraries, and other material-chiefly in the schools- on how to conduct libraries. We are doing what we can to make more libraries, better used libraries, and better financed libraries in the State of Michigan. This is one phase of our responsibilities which we feel most keenly. Michigan has now no library commission. The State Library is making heroic efforts with greatly reduced funds to carry on the late com- mission's work. We are glad and proud to do our share in the only way which is open to us. By far the largest part of our Library Ex- tension Service is rendered to the schools of the state. The Service was established as a direct result of an appeal from the State Super- intendent of Public Instruction to the Director of the Extension Service and to the Librarian of the University. We are in constant touch with practically all the High Schools in the state, chiefly in aid of their work in debate, altho we also furnish much material to assist rhetoric work, and supply assistance to drama- tics, etc. The Extension Service is the chief source of material for the work of the High School Debating League. You are doubtless more familiar than I with the work of such leagues and with the whole problem of debate material. At the outset we were forced to face a responsibility from an educational standpoint for this debate work. The University of Michi- gan has maintained a very close relation with the schools of the state. Teachers and superin- tendents turn almost instinctively toward Ann Arbor for aid and counsel. We draw our stu- dents chiefly from the high schools of Michigan. We could not, if we would, ignore our respon- sibility for standards, for encouraging sound methods. And so the question of what form. and kind of material should be furnished de- baters in high schools had to be settled in the light, not only of our possible resources, but of educational policies and standards. - At the very beginning we determined-and we have seen no reason to regret our decision -that we would send out material advocating both sides of any chosen question. Moreover we decided not to arrange, digest (or pre- digest), or summarize the arguments and facts on either side. We believe most firmly that the educational value of debate work lies in forcing students to weigh and marshall arguments as well as present them effectively. Merely to re- peat considerations and conclusions on a cer- tain side of a certain topic is to reduce debat- ing to training in elocution. We send out original data arguments, speeches, propaganda material-but on both sides of the question. It remains for the students to form their opinions, to arrange their own arguments, to learn ho to use the data in an effective way. We wou not do this work for them under any circum- stances. True, we compile a sketchy brief, show- ing how both sides may possibly present their arguments; but there we stop. We feel that we are doing a real service to a boy when we give him Mr. Gompers' and Governor Allen's speeches on the Industrial Court, for example, and thus force him to use them in framing his own arguments and conclusions. Of course, this method of work presupposes that we can supply the material on both sides. But so far we have been very successful in securing an abundance of printed arguments and articles. I believe that this is a vital matter. I have seen it from the angles of the teacher, the libra- rian, and the parent of a boy-debater. I would rather my boy would present an argument of his own, however crude, based on his own study and reflection, than have him recite, however glibly and effectively, a speech or an argument prepared in advance for him. Train him early to weigh arguments, to recognize partisan pre- sentation, to understand what propaganda is, and you have gone far to make him a discrimin- ating and reflecting citizen. Any other method can be justified only by lack of original mate- rial. So far we have been able to overcome that difficulty—but only by hard work and much ingenuity. And that leads me to speak of the respon- sibility of the Library Extension Service to be impartial. It makes no possible difference what one's own convictions are-material on both sides of a question must be gathered and presented. But here comes in the always thorny question of propaganda material. We are all of us weary of it, I doubt not. We are waking up to the fact that its prevalence is one of the worst legacies of the war. Our attitude is this: We shall accept and circulate propaganda mate- rial on two conditions. It must be decent and reasonably dignified; and we must have at least some material on the other side as a counter- irritant. Scurrilous and silly stuff we simply decline to use, of course. But straightforward and plain presentation of a cause or an argu- ment, even when we regard it as futile, we are willing to accept. We generally find enough on the other side so that we can safely send out both. This decision implies constant vigilance and sound judgment. We have only once been accused of partisanship; that was early in our work when we answered an urgent appeal for material on commission form of government and sent seven pamphlets advocating it to one op- posing. The percentage represented faithfully our holdings at the time. But the clergyman who bitterly accused us of being "strong for mission government" taught us a lesson. We ot sin that way any more. If we can sup- ply material on one side only, we say so very pointedly in transmitting it. Another responsibility under which we work is our duty to the teachers, especially those working in the smaller high schools in cities and towns with inadequate library facilities. Let me repeat that the relation between the teachers and the University is very close and intimate. Every spring the Michigan Schoolmasters Club meets in Ann Arbor. Most of the high school teachers of Michigan are graduates of the Uni- versity. The Library Extension Service has come into relations amounting to intimacy with scores and even hundreds of teachers. Chiefly their need is for bibliographical aid, for direc- tion to sources of supply, for materials to use in their classes. They want to know all sorts of things—many things indeed which no one could tell them. But it is to teachers in towns without good libraries and good book-stores, teachers who wish earnestly to get and use new and fresh materials, who are conscious that they do not know where to turn to get what they need, that we address our aid. Much of this aid is by direct correspondence. A part is furnished by packages of pamphlets, such as courses of study, aid to teaching various sub- jects, methods of presentation, and the like. The requests for direct bibliographical aid are constantly increasing. They want to know what books to buy for their high school libraries and what plays to choose for representation. We have come to regard it as a very real and press- ing duty to gather reading lists, for example. I believe that we circulate more copies of sound and well-selected reading lists than many library commissions tho here I speak under correc- tion. I am accustomed to regard this responsibility to the teachers of the state as one of our fun- damental obligations. We have established this confidential and intimate relation in six years without having deliberately started out to do it at all. We have all the resources of the University-not of the Library alone-at our command to help us respond rightly to these appeals. We called up the day this paragraph was written a professor of chemistry, a pro- fessor of hygiene and a professor of English, for instance, to aid in answering inquiries re- ceived in the morning's mail. We find that the teachers resort to us in larger numbers each year. Principals and superintendents of schools are regularly found on our list of inquirers. And the expressions of thanks we receive from all sorts of teachers are most gratifying. What started in strictly as a by-product of the library extension service has become one of its chief functions. We hope that we are daily perform- ing what one of my old friends used to regard - as the chief function of a teacher. Said he, "The teacher's main business is to render him- self unnecessary to the pupil at the earliest possible moment." By bringing teachers into touch with sources of information we may in time remove the necessity for this form of ser- vice. And lastly, we have a definite responsibility to the rural portions of our state, to those parts without library service. Here again, we make not attempt to duplicate the work of other agen- cies. We have enough to do and to spare- without such folly. But there is plenty of work of a pioneer sort remaining to be done, par- ticularly in Michigan where county library service has only begun. Books cannot, as yet, be sent to every country home where they are wanted, as they can to most city homes. But the rural mail carrier goes to thousands of places where no public library service goes. And our extension service material goes with him in an ever increasing amount. Here, too, we await inquiry. But we gather material which will be of use to grange lecturers, to public health or- ganizations, to country schools and to school officers, and so on. We are in direct touch with most of the county superintendents of schools, and with many rural organizations. We get letters daily from grange secretaries, from pub- lic health nurses, from isolated country school teachers. Strange work for a University Libra- ry, some good folk may think. But here is the need, here is the material, here is the service. This responsibility too, we have come to feel, not as the result of theory, but as an outgrowth of our actual work. And we have come to feel it very keenly and deeply. We propose to keep on at this service, unless the State makes provision for it thru some other agency. I for one, feel that if I can help the country boy who tramps a couple of miles to school in a Michigan winter to grapple more intelligently with the problems which will confront him as a voter when a few years have rolled 'round, then I have done a distinct service to my state. Any librarian who can travel thru the remoter parts of our state and not feel the call to furnish library service to isolated homes is more cold-blooded and indifferent than any of us here. And just so long as we can do a small part in providing such service we expect to keep at it. These are a few of the responsibilities which we had to face in planning our library exten- sion work at Michigan. They have given di- rection to that service as we have developed it. Because we believe they are real obligations we have founded the extension work and are carrying it on. The work is growing almost too rapidly. We have not yet begun to sound its possibilities of usefulness. And we feel that it is a form of public service which the Univer- sity of Michigan can render without going be- yond the bounds of its legitimate work as a state university. We have never advertised this work except by the most simple circular an- nouncements. It has reached its present pro- portions because it met a real need in a vital way. We shall never indulge in propaganda for it, nor seek to force it on anyone. Indeed our entire time is taken up in a struggle to keep abreast of the present demands. But because we do our work from a slightly different angle than that of many of our neighbors, I have felt that you might welcome this exposition of the principles which have guided us. UNIVERSITY OF MICHIGAN 3 9015 04155 4786