as 2: EMR/3/2003 0.765
Occupational
O) Safety and Health
Administration
www.osha.gov
Employer Rights
and Responsibilities
Following an OSHA Inspection
UNIVERSITY OF MICHIGAN
LIBRARIES
OSHA 3000-09R 2003 00T 2 0 2003
DEPOSITED BY
UNITED STATES OF AMERICA

This informational booklet provides a
general overview of a particular topic
related to OSHA standards. It does not alter
or determine compliance responsibilities in
OSHA standards or the Occupational Safety
and Health Act of 1970. Because interpreta-
tions and enforcement policy may change
over time, you should consult current OSHA
administrative interpretations and decisions
by the Occupational Safety and Health
Review Commission and the Courts for
additional guidance on OSHA compliance
requirements.
This publication is in the public domain
and may be reproduced, fully or partially,
without permission. Source credit is
requested but not required.
This information is available to sensory
impaired individuals upon request.
Voice phone: (202) 693-1999; teletypewriter
(TTY) number: (877) 889-5627

OSHA
www.osha.gov
Employer Rights
and Responsibilities
Following an OSHA Inspection
U.S. Department of Labor
Occupational Safety and Health Administration
OSHA 3000-09R
2003

Contents
After an OSHA Inspection...3
Types of Violations...4
Posting Requirements...7
Employer Options...7
How to Comply...8
Informal Conference and Settlement...9
How to Contest Citations... 11
The Contest Process... 12
Petition for Modification of
Abatement... 13
What Employees Can Do...14
Followup Inspections and Failure
to Abate... 14
Employer Discrimination...15
Providing False Information...15
OSHA Assistance, Services
and Programs...15
OSHA Regional Offices...21
www.osha.gov
After an OSHA Inspection
This pamphlet contains important information
regarding your rights and responsibilities under
the Occupational Safety and Health Act of 1970
(OSHAct, Public Law 91-596, as amended by PL.
101-552, November 5, 1990).
An OSHA compliance safety and health officer
(CSHO) conducts an inspection of your workplace,
in accordance with the OSHAct. After the inspec-
tion, the CSHO reports the findings to the Area
Director who evaluates them. If a violation exists,
OSHA will issue you a Citation and Notification
of Penalty detailing the exact nature of the viola-
tion(s) and any associated penalties (see also
OSHA 2098 OSHA Inspections). A citation informs
you of the alleged violation, sets a proposed time
period within which to correct the violation, and
proposes the appropriate dollar penalties.
The information in this booklet can and should
be used as a discussion guide during your closing
conference with the OSHA compliance officer. For
each apparent violation found during the inspec-
tion, the compliance officer has discussed or will
discuss the following with you:
in Nature of the violation,
= Possible abatement measures you may take to
correct the violative condition, and
= Possible abatement dates you may be
required to meet, and
* Any penalties that the Area Director may issue.
The CSHO is a highly trained professional who
can help you recognize and evaluate hazards as
well as suggest appropriate methods of correcting
violations. To minimize employee exposure to
possible hazardous conditions, abatement efforts
should always begin as soon as possible.
Important Note:There are currently 26 states
or territories administering OSHA-approved safety
and health plans: 23 of these plans cover the
private and public (state and local governments)
Sectors and 3 cover the public sector only. For
3
www.osha.gov
OSHA
more information employers and employees in
these 26 states and territories should check with
their state agencies. State plans may include stan-
dards, regulations, and procedures that, while at
least as effective as their federal equivalents, are
not always identical to them. For example:
* Some states have different options and
procedures for the employer who believes
changes, modifications, or deletions of the
penalty, citation, or abatement dates are
needed;
* Although Federal OSHA recommends that
employers in general industry, shipbuilding
and repair, and marine terminal and long-
shoring operations, establish comprehensive
workplace safety and health programs, some
states require such programs; and
* In states with OSHA-approved safety and
health plans, an employee who believes
he/she has been discriminated against
pursuant to Section 11(c) of the OSHAct is
entitled to file a complaint alleging discrimina-
tion under both state and federal procedures.
The following general information defines the
types of violations and explains the actions you
may take if you receive a citation as the result of
an inspection.
Types of Violations
Willful: A willful violation is defined as a viola-
tion in which the employer knew that a hazardous
condition existed but made no reasonable effort
to eliminate it and in which the hazardous condi-
tion violated a standard, regulation, or the OSH
Act. Penalties range from $5,000 to $70,000 per
willful violation.
Serious: A serious violation exists when the
workplace hazard could cause injury or illness
that would most likely result in death or serious
4
www.osha.gov
physical harm, unless the employer did not know
or could not have known of the violation. OSHA
may propose a penalty of up to $7,000 for each
violation.
Other-Than-Serious: An other-than-serious
violation is defined as a situation in which the
most serious injury or illness that would be likely
to result from a hazardous condition cannot
reasonably be predicted to cause death or serious
physical harm to exposed employees but does
have a direct and immediate relationship to their
safety and health. OSHA may impose a penalty
of up to $7,000 for each violation.
De Minimis: De minimis violations are
violations that have no direct or immediate
relationship to safety or health and do not result
in citations.
Other: A violation that has a direct relationship
to job safety and health, but is not serious in
nature, is classified as "other."
Failure to Abate: A failure to abate violation
exists when the employer has not corrected a
violation for which OSHA has issued a citation
and the abatement date has passed or is covered
under a settlement agreement. A failure to abate
also exists when the employer has not complied
with interim measures involved in a long-term
abatement within the time given. OSHA may
impose a penalty of up to $7,000 per day for each
violation.
Repeated: An employer may be cited for a
repeated violation if that employer has been cited
previously for a substantially similar condition
and the citation has become a final order of the
Occupational Safety and Health Review
Commission. A citation is currently viewed as a
repeated violation if it occurs within 3 years either
from the date that the earlier citation becomes a
final order or from the final abatement date,
whichever is later. Repeated violations can bring a
civil penalty of up to $70,000 for each violation.
5
www.osha.gov
For purposes of determining whether a
violation is repeated, the following criteria gener-
ally apply:
1. Fixed Establishments: Citations issued to
employers having fixed establishments
(such as factories, terminals, and stores) are
not normally limited to the cited establish-
ment. A multifacility employer, for example,
can be cited for a repeated violation if the
violation recurred at any plant nationwide,
and if a citation is obtained and reveals a
repeated violation.
2. Nonfixed Establishments: For employers
engaged in businesses having no fixed
establishments (such as construction sites
and oil and gas drilling sites), repeated
violations are alleged based on prior
violations occurring anywhere, and at any of
the employer's identified establishments
nationwide, based on employer history.
3. Longshoring Establishments: A long-
shoring establishment covers all long-shor-
ing activities of a single stevedore within
any single port area. Longshoring employ-
ers are subject to repeated violation
citations based on prior violations occurring
anywhere in the nation.
4. Other Maritime Establishments: Other
maritime establishments covered by OSHA
standards (such as shipbuilding and ship
repairing) are generally defined as fixed
establishments. (See 1 above.)
AVIOLATION CAN BE CITED AS REPEATED IF
THE EMPLOYER HAS BEEN CITED FORTHE SAME
OR A SUBSTANTIALLY SIM|LAR VIOLATION
ANYWHERE INTHE NATION WITHINTHE PAST
3YEARS.
www.osha.gov
Posting Requirements
When you receive a Citation and Notification
of Penalty, you must post the citation (or a copy
of it) at or near the place where each violation
occurred to make employees aware of the hazards
to which they may be exposed. The citation must
remain posted for 3 working days or until the
violation is corrected, whichever is longer.
(Saturdays, Sundays, and Federal holidays are not
counted as working days.) You must comply with
these posting requirements even if you contest
the citation.
The abatement certification documents—such
as abatement certifications, abatement plans and
progress reports—also must be posted at or near
the place where the violation occurred. For move-
able equipment found to be in violation and
where the posting of violations would be difficult
or impractical, the employer has an option to
identify the equipment with a “Warning" tag spec-
ified in the abatement verification regulation Title
29 Code of Federal Regulations CFR 1903.19(i).
Employer Options
As an employer who has been cited, you may
take either of the following courses of action:
* If you agree to the Citation and Notification of
Penalty, you must correct the condition by the
date set in the citation and pay the penalty, if
one is proposed;
* If you do not agree, you have 15 working days
from the date you receive the citation to
contest in writing any or all of the following:
— Citation,
– Proposed penalty, and/or
— Abatement date.
OSHA will inform the affected employee repre-
Sentatives of the informal conference or contest.
www.osha.gov
Before deciding on either of these options, you
may request an informal conference with the
OSHA Area Director to discuss any issues related
to the citation and notification of penalty. (See
Informal Conference and Settlement.)
How to Comply
For violations you do not contest, you must:
(1) promptly notify the OSHA Area Director by
letter signed by a member of management that
you have taken the appropriate corrective action
within the time set forth in the citation, and (2)
pay any penalties itemized.
The notification you send the Area Director is
referred to as Abatement Certification. For Other-
Than-Serious violations, this may be a signed
letter identifying the inspection number and the
citation item number and noting that you corrected
the violation by the date specified on the citation.
For more serious violations (such as Serious,
Willful, Repeat, or Failure-to-Abate), abatement
certification requires more detailed proof.
If the employer has abatement questions after
the inspection, the Area Director must ensure that
additional information, if available, is provided to
the employer as soon as possible.
Employers also can find guidance on
abatement verification on OSHA's website at
www.osha.gov/Publications/Abate/abate.html.
When the citation permits an extended time
for abatement, you must ensure that employees
are adequately protected during this time. For
example, the citation may require the immediate
use of personal protective equipment by employ-
ees while engineering controls are being installed.
When such is the case and where indicated on the
citation, you must also provide OSHA with an
abatement plan (steps you will take to protect
employees and correct the hazards) and periodic
progress reports on your actions.
8
www.osha.gov
The penalties itemized on the citation and noti-
fication of penalty are payable within 15 working
days of receipt of the penalty notice. If, however,
you contest the citation or penalty in good faith,
OSHA will suspend abatement and payment of
penalties for those items contested until the
Occupational Safety and Health Review
Commission or a higher court issues a final order
or rule. The Review Commission is an independ-
ent agency and is not a part of the U.S.
Department of Labor. The final order of the
Commission will either uphold, modify, or elimi-
nate the citations and/or penalties. Penalties for
items not contested, however, are still due within
15 working days. (For further details, see the
section on How to Contest.)
Payment should be made by check or money
order payable to DOL-OSHA. Please indicate on
your payment the OSHA number from the upper
right-hand corner of your citation and send it to
the OSHA Area Office listed on the citation and
notification of penalty.
Informal Conference
and Settlement
Before deciding whether to file a Notice of
Intent to Contest, you may request an informal
conference with the OSHA Area Director to
discuss the citation and notification of penalty.
You may use this opportunity to do any of the
following: --
* Obtain a better explanation of the violations cited;
= Obtain a more complete understanding of the
Specific standards that apply;
* Negotiate and enter into an informal settle-
ment agreement;
= Discuss ways to correct violations;
* Discuss problems concerning the abatement
dates;
www.osha.gov
= Discuss problems concerning employee
safety practices;
= Resolve disputed citations and penalties,
(thereby eliminating the need for the more
formal procedures associated with litigation
before the Review Commission); and
* Obtain answers to any other questions you
may have.
OSHA encourages you to take advantage of
the opportunity to have an informal conference if
you foresee any difficulties in complying with any
part of the citation. Please note, however, that an
informal conference must be held within the 15
working day Notice of Intent to Contest period
and will neither extend the 15 working day con-
test period nor take the place of the filing of a
written notice if you desire to contest. Employee
representative(s) have the right to participate in
any informal conference or negotiations between
the Regional Administrator or Area Director and
the employer.
If you agree that the cited violations exist, but
you have a valid reason for wishing to extend the
abatement date(s), you may discuss this with the
Area Director in an informal conference. He or she
may issue an amended citation that changes the
abatement date prior to the expiration of the 15-
working-day period without your filing a Notice of
Intent to Contest.
If you do not contest within 15 working days,
your citation will become a final order not subject
to review by any court or agency. After this
occurs, the OSHA Area Director may continue to
provide you with information and assistance on
how to abate the hazards cited in your citation,
but may not amend or change any citation or
penalty which has become a final order. The Area
Director may only advise you on abatement meth-
ods or extend the time you need to abate the vio-
lation. (See Petition for Modification of
Abatement.)
10
www.osha.gov
Whenever the employer, an affected employee,
or employee representative requests an informal
conference, the parties shall be afforded the
opportunity to participate fully. If either party
chooses not to participate in the informal confer-
ence, that party forfeits the right to be consulted
before decisions are made that affect the citations.
If the requesting party objects to the attendance of
the other party, OSHA may hold separate informal
conferences. During a joint informal conference,
separate or private discussions will be permitted if
either party requests them. informal conferences
may be held by any means practical.
How to Contest Citations
If you wish to contest any portion of your cita-
tion, you must submit a Notice of intent to
Contest in writing within 15 working days after
receipt of the citation and notification of penalty.
This applies even if you have stated your dis- |
agreement with a citation, penalty, or abatement i
date during a telephone conversation or an infor-
mal conference.
The Notice of Intent to Contest must clearly
state what is being contested—the citation, the
penalty, the abatement date, or any combination
of these factors. In addition, the notice must state
whether all the violations on the citation, or just
specific violations, are being contested. (For
example, "I wish to contest the citation and penal-
ty proposed for items 3 and 4 of the citation
issued June 27, 1990.")
Your contest must be made in good faith.
OSHA will not consider a contest filed solely to
avoid your responsibilities for abatement or pay-
ment of penalties a good-faith contest.
A proper contest of any item suspends your
legal obligation to abate and pay until the item
Contested has been resolved. If you contest only
the penalty, you must still correct all violations by
11
www.osha.gov
the dates indicated on the citation. If you contest
only some items on the citation, you must correct
the other items by the abatement date and pay
the corresponding penalties within 15 days of
notification.
After you file a Notice of Intent to Contest, your
case is officially in litigation. If you wish to settle
the case, you may contact the OSHA Area Director
who will give you the name of the attorney
handling your case for OSHA. All settlements of
contested cases are negotiated between you and
the attorney according to the rules of procedure
of the Occupational Safety and Health Review
Commission.
The Contest Process
If you file the written Notice of Intent to
Contest within the required 15 working days, the
OSHA Area Director forwards your case to the
Occupational Safety and Health Review
Commission. The Commission assigns the case
to an administrative law judge who usually will
schedule a hearing in a public place close to your
workplace. Both employers and employees have
the right to participate in this hearing, which
contains all the elements of a trial, including
examination and cross-examination of witnesses.
You may choose to represent yourself or have an
attorney represent you. The administrative law
judge may affirm, modify, or eliminate any
contested items of the citation or penalty.
As with any other legal procedure, there is an
appeals process. Once the administrative law
judge has ruled, any party to the case may
request a further review by the full Review
Commission. In addition, any of the three com-
missioners may, on his or her own motion, bring
the case before the entire Commission for review.
The Commission's ruling, in turn, may be
appealed to the U.S. Court of Appeals for the
12
www.osha.gov
circuit in which the case arose or for the circuit
where the employer has his or her principal office.
Petition for Modification
of Abatement
OSHA assigns abatement dates on the basis of
the best information available when issuing the
citation. If you are unable to meet an abatement
date because of uncontrollable events or other cir-
cumstances, and the 15 working day contest peri-
od has expired, you may file a Petition for
Modification of Abatement (PMA) with the OSHA
Area Director.
The petition must be in writing and must be
submitted as soon as possible, but no later than 1
working day after the abatement date. To show
clearly that you have made a good-faith effort to
comply, the PMA must include all of the following
information before OSHA considers it:
* Steps you have taken to achieve compliance,
and dates they were taken;
- Additional time you need to comply;
* Why you need additional time;
* Interim steps you are taking to safeguard your
employees against the cited hazard(s) until the
abatement;
* A certification that the petition has been post-
ed, the date of posting and, when appropriate, a
statement that the petition has been furnished to
an authorized representative of the affected
employees. The petition must remain posted for
10 working days, during which employees may
file an objection.
The OSHA Area Director may grant or oppose
a PMA. If it is opposed, it automatically becomes
a Contested case before the Review Commission.
If a PMA is granted, OSHA may conduct a moni-
toring inspection to ensure that conditions are as
they have been described and that adequate
13
www.osha.gov
progress has been made toward abatement.
The OSHA Area Office may provide additional
information on PMAs.
What Employees Can Do
Employees or their authorized representatives
may contest any or all of the abatement dates set
for violations if they believe them to be unreason-
able. A written Notice of Intent to Contest must be
filed with the OSHA Area Director within 15 work-
ing days after the employer receives the citation.
The filing of an employee contest does not
suspend the employer's obligation to abate.
Employees also have the right to object to a
PMA. Such objections must be in writing and
must be sent to the Area Office within 10 days of
service or posting. OSHA will not make a decision
regarding the PMA until the issue the Review
Commissionnesolves the issue.
Followup Inspections and
Failure to Abate
If you receive a citation, a followup inspection
may be conducted to verify that you have done
the following:
= Posted the citation as required,
= Corrected the violations as required in the
citation, and/or
= Protected employees adequately and made
appropriate progress in correcting hazards
during multistep or lengthy abatement periods.
In addition to providing for penalties for
Failure-to-Post citations and Failure-to-Abate viola-
tions, the OSHAct clearly states that you have a
continuing responsibility to comply with the OSH
Act and assure your employees safe and healthful
working conditions. OSHA will cite any new viola-
tions discovered during a followup inspection.
14
www.osha.gov
Employer Discrimination
To achieve abatement by the date set forth in
the citation, employers must initiate abatement
efforts promptly.
The OSHAct prohibits employers from dis-
charging or otherwise discriminating against an
employee who has exercised any right under this
law, including the right to make safety and health
complaints or to request an OSHA inspection.
OSHA will investigate complaints from employees
who believe they have been discriminated
against. If the investigation discloses probable
violations of employee rights, court action may
follow.
Employees who believe they have been
discriminated against must file their complaints
within 30 days of the alleged act of discrimination.
For more information, contact OSHA and inquire
about Section 11(c) procedures.
Providing False information
All information the employers and employees
report to OSHA must be accurate and truthful.
Providing false information on efforts to abate
cited conditions or in required records is punish-
able under the OSHAct.
OSHA Assistance, Services,
and Programs
OSHA can provide extensive help through a
variety of programs, including assistance about
safety and health programs, state plans, work-
place consultations, voluntary protection pro-
grams, strategic partnerships, alliances, and train-
ing and education. An overall commitment to
workplace safety and health can add value to your
business, your workplace, and your life.
Establishing a safety and health
management system
Working in a safe and healthful environment
15
www.osha.gov
can stimulate innovation and creativity and result
in increased performance and higher productivity.
The key to a safe and healthful work environment
is a comprehensive safety and health manage-
ment system.
OSHA has electronic compliance assistance
tools, or eTools, on its website that walks users
through the steps required to develop a compre-
hensive safety and health program.The eTools are
posted at www.osha.gov, and are based on guide-
lines that identify four general elements critical to
a successful safety and health management system:
= Management leadership and employee
involvement,
= Worksite analysis,
= Hazard prevention and control, and
= Safety and health training.
State programs
The Occupational Safety and Health Act of
1970 (OSH Act) encourages states to develop and
operate their own job safety and health plans.
OSHA approves and monitors these plans and
funds up to 50 percent of each program's operat-
ing costs. State plans must provide standards
and enforcement programs, as well as voluntary
compliance activities, that are at least as effective
as federal OSHA's.
Currently, 26 states and territories have their
own plans. Twenty-three cover both private and
public (state and local government) employees
and three states, Connecticut, New Jersey, and
New York, cover only the public sector. For more
information on state plans, visit www.osha.gov.
Consultation assistance
Consultation assistance is available on request
to employers who want help establishing and
maintaining a safe and healthful workplace.
Funded largely by OSHA, the service is provided
16
www.osha.gov
at no cost to small employers and is delivered by
state authorities through professional safety and
health consultants.
Safety and Health Achievement
Recognition Program
Under the consultation program, certain
exemplary employers may request participation
in OSHA's Safety and Health Achievement
Recognition Program (SHARP). Eligibility for partici-
pation includes, but is not limited to, receiving a
full-service, comprehensive consultation visit,
correcting all identified hazards, and developing an
effective safety and health management system.
Employers accepted into SHARP may receive
an exemption from programmed inspections (not
complaint or accident investigation inspections)
for 1 year initially, or 2 years upon renewal. For
more information about consultation assistance,
visit www.osha.gov.
Voluntary Protection Programs
Voluntary Protection Programs (VPP) are
designed to recognize outstanding achievements
by companies that have developed and imple-
mented effective safety and health management
programs. There are three VPP programs: Star,
Merit, and Demonstration. All are designed to
* Recognize employers who that have
successfully developed and implemented
effective and comprehensive safety and health
management programs; -
* Encourage these employers to continuously
improve their safety and health management
programs;
* Motivate other employers to achieve excellent
safety and health results in the same
outstanding way; and
* Establish a cooperative relationship between
employers, employees, and OSHA.
17
QSHA
VPP participation can bring many benefits to
employers and employees, including fewer work-
er fatalities, injuries, and illnesses; lost-workday
case rates generally 50 percent below industry
averages; and lower workers' compensation and
other injury- and illness-related costs. In addition,
many VPP sites report improved employee moti-
vation to work safely, leading to a better quality of
life at work; positive community recognition and
interaction; further improvement and revitalization
of already-good safety and health programs; and
a positive relationship with OSHA.
Additional information on VPP is available
from OSHA regional offices listed at the end of
this booklet. Also, see "Cooperative Programs" on
OSHA's website.
Cooperative partnerships
OSHA has learned firsthand that voluntary,
cooperative partnerships with employers, employ-
ees, and unions can be a useful alternative to
traditional enforcement and an effective way to
reduce worker deaths, injuries, and illnesses.
This is especially true when a partnership leads
to the development and implementation of a
comprehensive workplace safety and health
management system.
Alliance program
Alliances enable organizations committed to
workplace safety and health to collaborate with
OSHA to prevent injuries and illnesses in the
workplace. OSHA and its allies work together to
reach out to, educate, and lead the nation's
employers and their employees in improving and
advancing workplace safety and health.
Alliances are open to all, including trade or
professional organizations, businesses, labor
organizations, educational institutions, and gov-
ernment agencies. In some cases, organizations
may be building on existing relationships with
18
www.osha.gov
OSHA through other cooperative programs.
There are few formal program requirements
for Alliances, which are less structured than other
cooperative agreements, and the agreements do
not include an enforcement component. However,
OSHA and the participating organizations must
define, implement, and meet a set of short- and
long-term goals that fall into three categories:
training and education; outreach and communica-
tion; and promotion of the national dialogue on
workplace safety and health.
Strategic Partnership Program
OSHA Strategic Partnerships are agreements
among labor, management, and government to
improve workplace safety and health. These part-
nerships encourage, assist, and recognize the
efforts of the partners to eliminate serious work-
place hazards and achieve a high level of worker
safety and health. Whereas OSHA's Consultation
Program and VPP entail one-on-one relationships
between OSHA and individual worksites, most
strategic partnerships build cooperative relation-
ships with groups of employers and employees.
For more information about this program,
contact your nearest OSHA office or visit our
website.
Occupational safety and health training
The OSHATraining Institute in Arlington
Heights, Ill., provides basic and advanced training
and education in safety and health for federal and
state compliance officers, state consultants, other
federal agency personnel, and private-sector
employers, employees, and their representatives.
In addition, 20 OSHATraining Institute
Education Centers at 35 locations throughout the
United States deliver courses on OSHA standards
and occupational safety and health issues to thou-
sands of students a year.
19
www.osha.gov
Training grants
OSHA awards grants to nonprofit organiza-
tions to provide safety and health training and
education to employers and workers in the work-
place. Grants often focus on high-risk activities or
hazards or may help nonprofit organizations in
training, education, and outreach.
OSHA expects each grantee to develop a pro-
gram that addresses a safety and health topic
named by OSHA, recruit workers and employers
for the training, and conduct the training.
Grantees are also expected to follow up with
students to find out how they applied the training
in their workplaces.
For more information on training or grants,
contact OSHA Office of Training and Education,
2020 Arlington Heights Rd., Arlington Heights, IL
60005; or call (847) 297-4810.
Other assistance materials
OSHA has a variety of materials and tools on
its website at www.osha.gov. These include
eTools such as Expert Advisors and Electronic
Compliance AssistanceTools, information on spe-
cific health and safety topics, regulations, direc-
tives, publications, videos, and other information
for employers and employees.
OSHA also has an extensive publications pro-
gram. For a list of items, visit OSHA's website at
www.osha.gov or contact the OSHA Publications
Office, U.S. Department of Labor, 200 Constitution
Avenue, NW, N-3101, Washington, DC 20210.
Telephone (202) 693-1888 or fax to (202) 693-2498.
In addition, OSHA's CD-ROM includes
standards, interpretations, directives, and more.
It is available for sale from the U.S. Government
Printing Office. To order, write to the
Superintendent of Documents, U.S. Government
Printing Office, Washington, DC 20402, or phone
(202) 512-1800.
20
www.osha.gov
To contact OSHA
To report an emergency, file a complaint, or
seek OSHA advice, assistance, or products, call
(800) 321-OSHA (6742) or contact your nearest
OSHA regional office listed at the end of this
publication.The teletypewriter (TTY) number is
(877) 889-5627
Employees can also file a complaint online and
get more information on OSHA federal and state
programs by visiting OSHA's website at
www.osha.gov.
OSHA Regional Offices
Region I
(CT* ME, MA, NH, RI, VT-4)
Boston, MA 02203
(617) 565-9860
Region Il
(NJ,” NY,+ PR,” VI*)
201 Varick Street, Room 670
New York, NY 10014
(212) 337-2378
Region Ill
(DE, DC, MD,” PA,” VA,” WV)
The Curtis Center
170 S. Independence Mall West Suite 740 West
Philadelphia, PA 19106-3309
(215) 861-4900
Region IV
(AL, FL, GA, KY,” MS, NC,” SC,” TN*)
Atlanta Federal Center
61 Forsyth Street SW, Room 6T50
Atlanta, GA 30303
(404) 562-2300
21
www.osha.gov
Region V
(IL, IN,+ MI,” MN,” OH, WI)
230 South Dearborn Street, Room 3244
Chicago, IL 60604
(312)353-2220
Region VI
(AR, LA, NM,” OK, TX)
525 Griffin Street, Room 602
Dallas, TX 75202
(214) 767-4731 or 4736 x224
Region VII
(IA,” KS, MO, NE)
City Center Square
1100 Main Street, Suite 800
Kansas City, MO 64105
(816) 426–5861
Region Vill
(CO, MT, ND, SD, UT.” WY”)
1999 Broadway, Suite 1690
PO BOX 46550
Denver, CO 80202-5716
(303) 844-1600
Region IX -
(American Samoa, AZ,” CA,” HI, NV,” Northern
Mariana Islands)
71 Stevenson Street, Room 420
San Francisco, CA 94105
(415) 975–4310
Region X
(AK,” ID, OR,+WA*)
1111 Third Avenue, Suite 715
Seattle, WA 98101–3212
(206) 553-5930
22
www.osha.gov
OSHA
*These states and territories operate their own OSHA-
approved job safety and health programs. (Connecticut,
New Jersey, and NewYork plans cover public employ-
ees only.) States with approved programs must have a
standard that is identical to, or at least as effective as,
the federal standard.
Note:To get contact information for OSHA area offices,
OSHA-approved state plans, and OSHA consultation
projects, visit www.osha.gov or call (800) 321-OSHA
(6742).
23

OSHA
www.osha.gov
UNIVERSITY OF MICHIGAN

and Health Administration
U.S. Department of Labor
OSHA
Occupational Safety
and Health Administration
U.S. Department of Labor
www.osha.gov