» O. HOWARD WOLFE AMERICAN lftSTnt!TE OF BAKKIMG Digitized by the Internet Archive in 2007 with funding from Microsoft Corporation http://www.archive.org/details/elementarybankinOOwolfrich Elementary Banking BY O. HOWARD WOLFE Associate, American Institute of Banking Assistant Educational Director, A. I. B. Past President, New York Chapter CORRESPONDENCE CHAPTER, Inc. AMERICAN INSTITUTE OF BANKING FIVE NASSAU STREET, NEW YORK Copyright, 1915 By O. HOWARD WOLFE M. B. BROWN PRINTING ft BINDING CO. 37-41 CHAMBERS ST. NEW YORK CITY Preface This book is not the result of any preconceived theories on methods of education in banking. Neither does it make any pretense of being complete as to the subjects covered nor exhaustive in its treatment of them. It is based on fifteen years of practical experience, beginning with a small country bank and extending through eleven years with a large city bank. To this first-hand knowledge of the edu- cational needs of the beginner in banking has been added four years spent in the teaching of banking subjects to young men in the various chapters of the American Institute of Banking. The subject matter presented herewith con- sists in the main of a series of lectures delivered to a class of younger men in New York Chapter. This book is in- tended for the young man just entering the bank from school and too new in the business to be able to undertake the regular Institute study course. No other text book so far as the writer knows is designed to meet this particular need. The method of treatment is to explain the underlying principles not only of bank accounting, but of the everyday transactions that are common to all forms of banking. The danger of the small bank is that it tends to narrow the horizon of the young banker, while in the large bank the beginner too often regards his institution as something inhuman that moves along as entirely independent of him or his associates as if it were a part of the solar system. Another difficulty confronting the beginner is that when he does feel the need of instruction he is apt to fall a victim to the advice of well-meaning but untrained "instructors," who attempt to teach him banking by explaining the use of accounting forms. The two most prevalent misconceptions that tend to restrict banking progress are first, that the bank clerk or 3 337388 PREFACE officer needs no other technical education than the experience gained at his own desk, and as a result of the first idea, that banking is a matter of accounting systems only. It is the hope of the author that this little volume in spite of its manifest limitations may be the means of assisting the boy through that very trying period, his first year in a banking house. O. H. W. "A successful banker is composed of about one-fifth accountant, two-fifths lawyer, three-fifths political economist, and four-fifths gentleman and scholar — total ten-fifths — double size. Any smaller person may be a pawnbroker or a promoter, but not a banker." — Geo. E. Allen. Elementary Banking Banking as a Vocation Every young man who goes into a bank, whether from the schoolroom or from some other business, should make up his mind very early that the work is not easy and the only way he may succeed is to begin a systematic study of banking as a science. This study, supplemented by diligent attention to his work, will secure to him that success which is the only sure kind of success, built upon his own ability rather than upon the favor of his superior officers. Those personal qualities such as honesty, courtesy, cleanliness and punc- tuality, which have been impressed upon him as abstract virtues in the everyday walks of life, in the banking business become concrete necessities. Physical strength, endurance, a clear eye, speed and stamina are sought after by every manly youth, whatever his occupation, but to the professional ball player they are his stock in trade. So it is with banking. The commonest daily transactions are of such a nature that virtues which we would admire in the average individual are absolutely necessary to the banker, whether he be officer or clerk. The bank will be successful to the extent that its depositors and other clients have confidence in it and those associated with it, not only as regards their judgment in business matters, but also their moral character. It, therefore, be- comes a part of the education of the bank man to fix in his mind certain rules of conduct which may be here set down as a sort of ten commandments. 1. Keep clean physically, mentally and morally. 2. Cultivate a wide acquaintance, but choose your associates from among those known to be of good character. 5 ELEMENTARY BANKING 3. Live within your income and look upon money saved as a part of your fixed expenses. 4. Be exact in all your dealings and always keep your word. 5. Pay your debts and meet your obligations when they are due. 6. Pay strict attention to orders and obey them implicitly. 7. Show a willingness to do more, rather than less, than is expected of you. 8. Know your job and don't be content with less than all there is to know about it. 9. Spend a part of each year in systematic study and reading on banking subjects. 10. Keep in strict confidence every transaction of the bank of whatever nature. There are many other such rules that might be suggested, but these must not be passed over as mere platitudes. Nearly all large financial institutions have similar instruc- tions prominently posted and any infraction of the regulations is met with immediate dismissal. One large Canadian bank' hands to each employee a bound copy of rules that are to govern his conduct in all matters. The next important fact that must be accepted is that banking is a profession based upon scientific data. The physician cannot hope to learn medicine through personal experience and experiment upon his own body in curing all the diseases and disasters that flesh is heir to. Many bankers, and especially the younger and inexperienced, deceive themselves with the idea that they can learn all they need to know by close application to their own im- mediate desks, counters and communities; Just as the science of surgery and medicine is based upon the natural laws of the human body, so the science of banking grows 6 ELEMENTARY BANKING out of economic laws that are at the base of all business activity. The young man who has adopted banking as a career, must decide, therefore, what his attitude will be toward these conditions which he can not escape although they can be mastered. Every town, if indeed not every bank, can furnish at least one example of the man who thought other- wise until it was too late. It is not to be imagined that by following a certain formula of conduct any clerk may rise by regular stages until he will become cashier or president of his bank. By increasing his own efficiency, he uncon- sciously is elevating banking standards, which in turn, will react upon him to his lasting benefit. Every man in the bank should be a banker, although in different degrees of development, whether he be messenger or chairman of the board of directors. In the thickly settled and highly developed countries of Europe, it is said that it is the aim of all those who work for salaries or wages, not to try to secure better positions, but to hold what they already have. Fortunately, we are not confronted with this condition in America, but we are fast approaching it. Efficiency will ultimately determine every man's status whether he be banker or bricklayer. Wealth and Money Banks are institutions with a threefold relation to money; they receive money on deposit, they loan money and they issue money. There are two additional functions closely related to the others, if not identical with them; banks borrow money and invest money. It may be added that banks also transfer money, but this applies to credit rather than to money. In the popular mind and in actual practice banks are identified with the use of money to such an extent that it is impossible to get a clear conception of banking functions without some knowledge of money. This involves study of economic laws which, as we have intimated, are the forces that control banking just as natural laws govern engineering, medicine, navigation or other sciences. All our modern complicated systems of commerce, trade and business in general grow out of the simple fact that man has certain wants which must be satisfied. He must be fed, clothed and housed. These are the primary wants. After them come education, religion and social needs and so on from the sheer necessities of life, to the luxuries. The predominant characteristic of human wants is that they are unlimited; each want satisfied leads to another and in the effort to secure what we need, habits are formed which, in turn, fix standards of living for men and nations. The term used to define things that satisfy wants is wealth, which consists of anything that ministers to our pleasure or happiness and serves to keep away pain or discomfort. Three factors enter into the creation of wealth: land, labor and capital. The first includes the surface of the earth and all that is above or below it, in short, land is natural resources. The second factor is man himself, who by the application of his strength and skill converts the raw material of the field, the forest or the mine into such form 8 ELEMENTARY BANKING that he can make use of the wealth thus created. This is labor. The third factor is capital. Of all economic terms in common use, the three most generally confused are capital, wealth and money. They are not by any means synonymous. We have seen, first, what wealth is, and we have learned that there are three factors that go to produce it. The first two produce directly, while capital produces indirectly through the other two. Capital is wealth that works in the production of more wealth. For example, the miner applies his labor to the vein of coal and produces wealth in the form of fuel. He uses a pick and other implements; a track is built into the mine over which cars are hauled by a small compressed-air motor; at the mouth of the shaft is an elevator operated by an engine and other machinery. These implements, tools, machinery, etc., are capital. If the capital of the mine is $100,000, it means that this machinery cost that amount of money. The money itself is gone into other hands in the process of circulation. In the banking business, money is the raw material so to speak, so that the terms capital and money are nearly synonymous as applied to banks. How capital arises will be discussed later. An object is said to have utility when it satisfies a want. Value exists, however, only when an effort or sacrifice of some sort is required to secure the object having utility. The value, therefore, depends largely on the extent or degree of the sacrifice necessary to obtain use of the thing desired. Let us suppose a man owns a farm in one corner of which he finds a hard, black stony deposit not useful for anything so far as he can discover. A neighbor, upon experiment, learns that the black stones will burn and so possess utility. Thereupon he gives the man who owns the coal some of his wheat in exchange for the fuel and thus the coal becomes valuable. It is power of exchange that bestows value. 9 ELEMENTARY BANKING Thus a thing may be very useful, as for example, water, but of no value unless it can be exchanged for something else. Exchange is the process of giving and taking one thing for another. It is not necessary for each of us to produce for ourselves all the things that we need. The farmer raises potatoes, but he does not need to make his own shoes. He may exchange his potatoes with a shoemaker for a pair of boots. But this would be a clumsy process since each one who had anything to trade would need to find someone who was willing to exchange for something else that was wanted. Therefore, a medium of exchange becomes necessary and this medium of exchange we call money. Money may be anything that the producer will accept in exchange for his product, but it must have value in itself or else we will not be able to exchange our money for other goods. It must be something that does not exist in too abundant quantity else it will require no sacrifice to secure it and it will, therefore, lose its value. It must be easily recognized or else it may be counterfeited and so there will be no confidence in it. It must contain large value in small bulk, or it will not be convenient for use. It must be durable, so that it can be stored up for future use. Finally, it must be of a material that will not be destroyed, by being divided and redivided, which is necessary since the same quantity or values will not always be offered in exchange. There is but one material that possesses all these qualities and that is gold. Hence, by a long process of experiments and eliminations, all large nations have come to the con- viction that gold is the ideal medium of exchange. In order to prevent any controversy that might arise between the buyer and seller as to the purity or weight of the gold offered in exchange, the government coins it in metal discs and then by a stamp, certifies as to the quantity and quality of the bullion contents. This is called coinage. 10 ELEMENTARY BANKING Not all money is gold, however. There are three kinds in all, standard money, which is usually gold; credit money, generally made of paper; and token money, which is the small change, the bullion contents of which are less than the coin value. In the United States there are more varieties of these three kinds of money in circulation than in any other country. We have gold coins ; gold certificates, which are practically the same thing; standard silver dollars and silver certificates; fractional silver; nickels and cents; Treasury notes, which were issued to purchase silver bullion and are then redeemed when presented, the bullion having been coined; U. S. notes, or "greenbacks," which are called "fiat" money because the government forces their circula- tion; and bank notes. For some years to come, we will have three kinds of bank notes in circulation; the national bank notes, Federal reserve notes, and the notes issued by the Federal reserve banks, secured by U. S. bonds which, beginning Dec. 23, 1915, they may buy from national banks. In addition to being used as a medium of exchange, money has two other uses. It is used as a standard of value and as a basis of deferred payments or credit. The value of every form of wealth is quoted in terms of money and in this sense money is used as a standard of value. This use of money causes many people to confuse money with wealth. The third use of money, as a basis of credit, or payments to be made at a later date, is an important one from a banking viewpoint because it is this use of money that is involved in bank deposits. Bank deposits, for ex- ample, may be set down for the entire country at about 18 billions of dollars (1915), whereas there are less than 4 billions of money, the medium of exchange in the United States. It is not necessary that there should be as much money as is represented by other forms of wealth. Using money 11 ELEMENTARY BANKING as a standard of value, we may say a certain building is worth $10,000, an automobile, $1,000, your watch, $20, your hat, $2, and so on. But since these things are not pur- chased by each of us every day, the nation as a whole will need only as much money as is required to make exchanges. And so with bank deposits. If every depositor wished to withdraw his balance in cash daily, there could not be a larger amount of bank deposits represented by a money value, than there was actual money in the country. Panics are due to the fact that people confuse values with money and when everyone tries to "sell" or convert his standard- of-value money and basis-of-credit money into medium-of- exchange money, there isn't enough to go around. Banking comes to the rescue in such a situation with the note-issuing function which will be explained later. Through the use of checks and banking mechanism, bank deposits are also a form of credit money. If A wishes to pay B ten dollars, both having bank accounts, A writes his check or order upon his bank for that amount and gives it to B, who deposits the check to his credit. No actual money changes hands, the entire transaction consisting of debit and credit book entries. Here again we see why it is not necessary to have as much medium of exchange money as we have bank deposits. 12 Why Banks are Necessary We have discussed the relation of banks to money in the previous chapter. We have seen how money is necessary to industrial and commercial progress, not because of its own intrinsic worth but because it makes exchange possible. We can next take up a consideration of the part that banks play in the development of industry and wealth. Of all the great institutions that serve the people, such as schools and colleges, churches, railroads, the postofiice, newspapers and banks, the public knows least about banks. To the average person, they are places fitted up with vaults where savings may be stored, where clerks keep records of the balances which the bank will pay back, plus the interest that in some mysterious way has accumulated. And too often the bank clerk is content to think of the bank only as an institution that requires him to report at a certain hour in the morning, post figures in books, the real nature of which he does not understand, and then go home at night after he has struck a balance. The bank clerk ought to know why banks are necessary and how important are their functions, not only because it will enable him to work more intelligently, and with greater interest in his work, but he will also be able to explain the nature of banking to other people, many of whom distrust banks because they do not understand them. Banks owe their origin to the simple law of nature that everything that lives grows and expands. Nature is very generous and has so arranged her scheme of production and increase that every one, in fact every living thing, has in him or it the power to produce more than is needed for immediate consumption to sustain life. The bee, the ant and the squirrel store up surplus summer food for the winter; the mountain uplands and valleys nourish the deer and other wild creatures with an abundance each 13 ELEMENTARY BANKING season renews. And man, in a civilized state of industry, can through his labor in any direction, produce more than he needs for his own sustenance. Perhaps it is nature's plan that he shall produce in his youth what he must consume in his old age. With the development of exchange and the use of money this power to create surplus wealth is harnessed. The sur- plus wealth, converted into money, is laid aside — deposited in banks — for future consumption and thus capital, the third factor of production, has its origin. Wealth instead of being allowed to lie idle, is set to work to produce more wealth, which is good, since wealth is anything that adds to human welfare. Let us see how the bank sets money — the result of work — to work in turn. Without exchange, when man was in the savage or pas- toral stage, he produced for himself everything he consumed. As soon as he began to confine his labor to one particular thing which he would sell or exchange when completed, he began to feel the need of credit, that is, the power to borrow from his neighbor for sustenance until he was able to use or sell his own product. Of course, he would borrow not the actual goods, but the money to purchase them. Under modern conditions, money is borrowed and loaned for hun- dreds of purposes and in many different ways, but the underlying principle is always the same. For example, the farmer plants his crop in the spring; he must buy seeds, pay for labor and keep his family in food and clothing until the fall when his harvest ripens and can be sold. The store-keeper or merchant fills his shelves with endless variety of goods, part of which he has bought with his own capital and part with money he has borrowed to be paid back when his goods are sold. The builder erects a dwelling or larger edifice for which he must buy labor and material. He will need money until his contract is com- 14 ELEMENTARY BANKING pleted. Railroads are built, mines developed, crops must be moved, new enterprises financed and so on without limit, borrowed money making possible all these vast facilities that are indispensable to modern civilization. These conditions would be as nearly impossible without banks as would be an efficient exchange system without money. If everyone who needed to borrow money was forced to search about for someone who had just the right amount to loan, there wouldn't be much business. Fur- thermore, those who had money to loan would need to be acquainted in each case with the borrower's ability to repay the debt else there would be loss and ultimate ruin. Banks are storehouses where the equivalent of surplus wealth — money — may be accumulated and loaned for the purpose of creating more wealth. Thus it will be seen that still another virtue, thrift, which we are accustomed to urge upon men as bringing its own reward, is after all a cold business necessity. Men must work, produce surplus wealth, save a part of it or there will be no storehouse of money and credit which is so essential to the production of both the necessities and luxuries of life. The humble wage earner who puts aside even a small fraction of his income is doing more than fortify himself against the future. His accumulated savings added to those of all other classes, rich and poor, placed in banks and by them loaned out, make possible the industry that gives work and sustenance to all. There are many ways in which money is deposited and loaned or invested. For this reason, there are several dif- ferent kinds of banks. The same principles are involved in each case, however, and the young bank man who would become a banker is cautioned against the common error of thinking that each kind of bank is peculiar unto itself and so requiring a different course of study. IS Classes of Banks It is conceivable that one kind of bank could meet the banking needs of all the people, and in fact such a condition is approximated in a little one-bank town where the institu- tion may be either a state or national bank, a savings banl: or a trust company. Sometimes it is a private bank. Gen- erally speaking, however, the so-called commercial bank is the variety to be found where there is but a single bank. Similarly, in larger cities, we find trust companies which, when the state laws do not contravene, perform practically every financial service except that of note issue. Banks are generally classified as follows: Commercial banks (either national or state), trust companies, savings banks and private banks. The building and loan associa- tion is, in principle, a banking organization and some forms of life insurance are closely allied to banking. Each has its particular specialty or function which characterizes it. The fact that there are these different groups, instead of one general kind of bank, is due partly to natural development and partly to design. Since all banking in principle is identical and governed by the same economic laws, it is not surprising to note the tendency in legislation to bring them all closer together. For example, the Federal Reserve Act provides that trust companies may take out national charters under certain conditions, while at the same time, national banks, when not in contravention with state laws may act in a "fiduciary capacity," that is, perform functions usually limited to trust companies. The right of both commercial banks and trust companies to accept savings deposits is universally conceded. They frequently conduct bond de- partments, thus encroaching upon what was formerly the especial field of the private banker who is usually an "in- vestment banker." The private banker, in turn, very fre- 16 ELEMENTARY BANKING quently does a large commercial business and many states are revising their banking laws, which will bring him under the direct supervision of the banking department. The conclusion, therefore, is that although the specialist is more in demand than ever, every banker should be trained along broad lines. The close relation between banks of different kinds will be demonstrated more clearly by referring to the organiza- tion charts and the statements of condition shown on pages 22 and 23. The difference between banks is precisely the difference between the classes of people whom they serve. The savings bank is usually the bank of the small depositor, the wage earner and the thrifty of all classes; the trust company gives its services more especially to those who have fixed incomes from investments; land owners and corporations. The commercial bank, as the name signifies, does business with manufacturers, tradesmen, merchants and others v/ho "turn" their money at seasonal intervals. Thus we have the "Dime Savings Bank," "Home," "First Penny," "Dollar Savings Bank" and similar suggestive titles. Among trust companies common names are "Fidel- ity," "Guarantee," "Provident" and "Security." When the National Bank Act was first passed it attempted to restrict the titles of the banks to "First," "Second," "Third," etc., but the commercial state banks refused to accept the new charters with this provision, so the act was amended. Hence we have the "Merchants," "Tradesmens," or "Commer- cial" national banks, while in the agricultural districts, where the farmer is the business man, the "Farmers Bank" is common. The commercial banks may be said to be the most im- portant since they come into close contact with the industrial world. Upon them falls the function of note issue as well as the other two, deposit and discount. This is due to 17 ELEMENTARY BANKING natural causes, since the greater the trade and commerce, the greater will be the need for money or a medium of exchange. Bank notes give the needed elasticity to cur- rency issues. If our crops were always the same each season, if the population remained fixed in numbers, if each citizen on a given day of each week, year in and year out, purchased the same article of food, furniture or clothing, then our money supply would not need to possess the power to expand or contract. But conditions are fortunately other- wise. Until the Federal Reserve Act became law the issue of notes was a prerogative of the national banks. Ultimately this function will be taken over by the Federal reserve banks. The process of note issue is quite simple: the issuing bank circulates its notes — promises to pay on demand — as money. In order that there shall be confidence in the notes, the bank must be solvent and the notes must be redeemed without question. There must be proper super- vision and control, else there is danger of inflation or too extensive an issue. Bank laws in every country are con- structed to guard against improper issues since banking systems have proved successful or failures in accordance with the soundness of note issues. Banking history and business experience have taught the lesson that there are times when there must be a bank of banks. The great central banks of Europe perform this service abroad, and in our own country the Federal reserve banks act as the fly-wheel and governor of our financial machinery. Banks need to borrow just as do individuals, and they can concentrate their surplus or reserve in the reserve banks just as people accumulate their savings in ordinary banks. 18 Bank Organization and Administration It will not be necessary for present purposes to describe the detail of organization of each of the three main classes of banks. The commercial bank plan of organization will serve as a model and, in fact, state laws are often based upon the national bank act in this respect. So far as organizing a bank is concerned, the law makes no distinction between the large bank and the small; in the eyes of the law they are identical. In the early days, im- mediately following the independence of the United States, all banks received their charters direct from Congress. Owing to the misconception of banking and the popular distrust of banks, it was a hard matter to secure a charter, consequently abuses developed to such an extent that what were known as "free banking laws" were passed in the several states to correct the political evils incident to bank organization. This plan of procedure obtains to the present day, and any number of "natural" persons, not less than five, may organize a bank. Articles of Association are drawn up and a Certificate of Organization is executed. The capital is subscribed and at least half of it must be paid in in money before the bank may commence business. The balance must be paid in in regular installments within five months. The minimum amount of capital is based on the population of the city or town where the bank is located. The Comptroller of the Currency has power to authorize the organization of a national bank. The bank must have a president, a cashier, and at least five directors. The directors must own at least ten shares of stock, except when the capital is not more than $25,000, when five shares are required. The directors are elected by, and represent, the stockholders who are the owners of 19 ELEMENTARY BANKING the bank. They meet at least once a month and direct the policy of the bank. The directors elect the officers, a presi- dent, vice-president, cashier and assistant cashier, who are the executive heads of the institution and are charged with the duty of administering its affairs. The number of vice- presidents and assistant cashiers depends upon the size of the bank. The clerks divide naturally into two groups, tellers and bookkeepers. The student must not imagine that each bank, in its inter- nal affairs, is a law unto itself and that the duties and re- sponsibilities of directors, officers and clerks depends upon the size and location of the bank. An acorn dropped into the ground will dig into the soil with its tiny roots, and send up a green shoot bearing two or more perfect leaves. So far as plant organization is concerned, the embryo tree is identical with the giant oak with its sturdy roots and trunk and far-spreading branches and leaves. So it is with banks. The duty goes with the office rather than with the man. The responsibility of the directors is the same in all cases. In the very large banks, we find the board organized into a discount committee, a finance committee, examination com- mittee, etc., in order that the directors may the better keep in touch with the affairs of the bank and fulfill their moral and legal obligations to stockholders and depositors. In the small country towns the president is usually inac- tive. He may be a business man who drops into the bank once a day to consult with the cashier who also acts as teller. There will be a bookkeeper, who keeps all the records and acts as general clerk. Such an organization does not mean that the bank has no teller, nor individual ledger bookkeeper, nor discount clerk; the same man (or men) fills several positions, and his responsibilities are those that go with the particular work in hand. Bank work may be roughly grouped into three divisions: executive, teller and bookkeeping, and 20 ELEMENTARY BANKING this classification holds, no matter what the size of the bank or whether it is commercial, trust or savings. In large banks, for example, discount or loan clerks relieve the officers of the detail work incidental to the making of loans, or a credit man is employed to collect and keep records that in a small bank are kept in the president's head. Instead of a single teller, there will be two or more, one to pay, another to receive, another to make collections, and so on. The work of all tellers is alike in that they come into direct contact with the bank's customers. The book- keepers are divided into those who keep the general accounts and those who keep the accounts of individual depositors. These last may be redivided into alphabetical groups. Reference to the organization chart shown on page 23 will assist the student in grasping the general plan of bank organization. The chart will also indicate the usual methods of division of the work as the bank increases in size. The administration and organization divisions printed in capitals are common to all banks, although in some cases they may be known by different terms. For instance the directors of a mutual savings bank are called "trustees." 21 ELEMENTARY BANKING 'To d f co u o CO E IM CO ■ a> o co d a, B o ■ M ft Q »-H CN fO CO 3 2 00 &l "co CO 1 do *d " a. co CD o Q H« 1 3 d *d <7d OP g 1° d ^ ►5 CO l-H ca fO 1 o *■£ ctf fc CO •i« rt H 3 * d d o '.J3' 1 id 1 ~vPQ co 3 a> §, OP O flfl ^ tN CO BANK ORGANIZATION AND ADMINISTRATION Sa B « "S +2 2§S Ml dp Bill d 6 lo 8 CO P.S .2 d to CQ f* 3£ d 0) I K d I g p co a H a l cu 5 o pap 3 ;uioddB ■a ctf ,o CD s i S3 S3 6 rrt ^ 0) CO ifojdraa 2-~ Oh O 23 Departments in a Bank As soon as it becomes necessary, on account of volume of business, to divide the work in a bank into divisions, each employing a group of clerks, such division is organized into a department having a department head who is usually a teller, a head bookkeeper, or perhaps a junior officer. In the very large banks the executive staff is itself organized into groups, and there may be a vice-president and one or two assistant cashiers in charge of each important department. The work of a department in a large bank is nothing more nor less than the work of a single man in a small bank, apportioned among several men. For example, the receiv- ing teller in a five-man bank will take the deposit, count the cash, examine the checks, assort them as to place payable, enter them upon the proper records and make a settlement or proof at the end of the day. In a large bank each of these operations is performed by a different man or group of clerks under the direction of the receiving teller, who is head of the department. It may be that he himself will do very little if any of the detail work. He becomes the manager. Frequently we find a department within a department, as for example, the money department within the paying teller's department. The ordinary departments, classified as to group, may be described as follows: Paying Teller's Department (Teller): Pays or certifies checks. In charge of the signature book or cards bearing the authorized signatures of all depositors. Ships currency. In charge of the vault cash and reserves. Receiving Teller's Department (Teller): Receives de- posits. Distributes checks to bookkeepers and other depart- ments. Prepares exchanges for clearing house. Turns cash over to the paying teller at end of day. 24 ELEMENTARY BANKING Note Teller's Department (Teller) : Collects notes and drafts due at the bank or elsewhere in the city. Usually in charge of the runners or messenger department, which is a subdivision. Collection Department (Teller) : Collects notes, drafts, and other "time" items when payable out of town. Credits accounts of depositors when collections are advised paid. Transit Department (Teller) : This is a subdivision of the receiving teller's department and may be known by other terms, such as correspondence, foreign check, miscellaneous check or country check department. Assorts checks pay- able out of town, endorses them and lists them on letters addressed to other banks. Gives totals of outgoing or re- mittance letters to general ledger bookkeeper at end of day. Loan or Discount Department (Executive) : Receives notes submitted for discount or makes loans. Figures discount and interest. Has charge of collateral securing loans. Credit Department (Executive) : Secures and collects in- formation relating to borrowers. Checks statements sub- mitted by them. In charge of credit files which contain information as to the reliability, business habits and finan- cial strength of borrowers. Analysis or Statistical Department (Executive): Usually found in city banks. Analyzes the accounts of depositors to determine which are profitable and which are losing accounts. Makes monthly reports to officers. In charge of statistics relating to the bank's accounts. Individual Ledger Department (Bookkeepers) : Keeps the records of the balances of individual depositors. May be subdivided as to kind of accounts (savings, dealers), in addition to ordinary alphabetical division. May balance pass-books or there may be a separate department for this purpose using the statement system. Figures interest on accounts. 25 ELEMENTARY BANKING General Ledger Department (Bookkeepers): Keeps the general or control accounts of the bank. Makes up the bank's statement of condition. Country Bank Account Department (Bookkeepers) : Con- fined to city banks. Keeps the accounts of other banks, usually consisting of reserve accounts. Auditor's Department (Executive): Responsible for the settlement of the various departments. Reconciles the ac- counts with other banks. Certifies interest calculations. In addition to these departments, there are others to be found either in very large banks or even in small banks operating special features. Among the first might be noted the coupon department, exchange department, purchasing department, filing department, interest department, new business department, etc., all of which terms are self- explanatory. Among special departments may be mentioned the bond department, safety deposit department, special deposit department (securities and valuables stored with the bank, but not placed in private boxes). In trust companies there is the trust department which may have a complete independent organization of its own, with officers, book- keepers and other clerks. This department has charge of the trust accounts. All these various departments will be explained in more detail in separate chapters. 26 Bank Statements RESOURCES LIABILITIES Loans and Dis- Capital $100,000.00 counts $400,000.00 Surplus 70,000.00 U. S. Bonds to Undivided Profits 5,000.00 Secure Circu- Circulation 75,000.00 lation 75,000.00 Individual De- Other Bonds and posits 350,000.00 Securities . . . 25,000.00 Certificates o f Due from Re- Deposit 50,000.00 serve Agents. 45,000.00 Certified Checks 20,000.00 Due from State Cashier's Checks 10,000.00 Banks 3,000.00 Due to Banks. . 20,000.00 Exchanges for Clearing House 2,000.00 Banking House. 50,000.00 Gold 25,000.00 Legal Tender Notes 15,000.00 Silver Certifi- cates 40,000.00 National Bank Notes 15,000.00 Fractional 5,000.00 1 $700,000.00 5700,000.00 A good way to understand the nature of banking functions is to examine a bank statement and study the various items of assets and liabilities. Issuing a statement of condition is not left to the discretion of the bank; it is required by law. The national bank act provides that national banks shall publish their statements at least five times yearly, on 27 ELEMENTARY BANKING the call of the Comptroller of the Currency. It may be said then, that banks issue their statements for two reasons; because their semi-public nature makes it legally necessary, and because it is useful as an advertisement. Few people, comparatively speaking, understand how to read a statement so that much of the value is lost both to the bank and to the public. Some banks are beginning to explain the meaning and force of the statement in their advertisements. More should do so. For the purposes of illustration, the statement of a national bank may be said to be typical, since it includes more general items than the figures of a state or savings bank. All bank statements are similar, as will be seen by reference to the forms shown on page 22. There are two sides to a state- ment: the liabilities show what the bank owes, the re- sources what the bank owns, or rather what it has wherewith to pay its debts. The creditors of the bank may be divided into three groups: (1) the stockholders, (2) the depositors, (3) the general public. The first group are inclined to examine the statement to determine if the bank is earning money, the second group satisfy themselves that the bank is safe, and the third group look to the government for protection since they have no voice in the management of the bank, nor any choice in accepting their relation to the bank. The re- sources may also be roughly divided into three kinds: (l) loans and investments having a fixed maturity, (2) amounts due from other banks usually payable on demand or subject to draft, (3) actual money or cash. There is also the bank building and with this item there is included the amount of money representing the vault, furniture and fixtures. These various items all bear relation to each other, and the trained observer is able to base an intelligent opinion on the condition of the bank and the sagacity of its officers 28 ELEMENTARY BANKING by a study of the proportion of one figure to another. A complete analysis, however, is not possible except by com- paring a series of statements covering a long period. This enables one to tell if the bank is growing or doing a profit- able business. The first liability item of importance is the capital. This should be large enough to give strength to the bank and enable the institution to accommodate the needs of its customers. Many transactions are by law based on the amount of capital. For example, national banks can loan no more than 10% of the capital and surplus to one individ- ual or interest, and no matter how large the surplus may be, no single loan larger than 30% of the capital can be made. Members of the Federal reserve system are required to subscribe 6% of their capital and surplus to the capital stock of the Federal Reserve Bank of their district. The total amount of mortgage loans is also restricted to a cer- tain proportion of capital. Banks try to sell their stock as widely as possible because if it is held by a great number of people, more business is attracted to the bank and it is hard for anyone to get possession of the greater part of the stock and thus control the bank. The surplus also belongs to the stockholders. This fund represents earnings that are set aside to give added strength. If "bad loans" are made, the loss may be charged to the surplus fund, thus securing the depositors. National banks are required to set aside 10% of net earnings as a surplus fund until such fund shall amount to 20% of the capital before a dividend may be declared. Deposits are of several kinds. The term "individual deposits" is, by custom, applied to deposits that are subject to check, that is, payable on the order of the depositor this order being written on an instrument called a "check." Savings, or time, deposits are also due to individuals, but 29 ELEMENTARY BANKING not subject to check, that is, the bank may require notice of withdrawal to be given. Certificates of deposits are written acknowledgments made by the bank that a deposit has been made and the bank will pay the amount named upon presentation of the certificate properly receipted on the back, or endorsed. Certificates of deposit may be payable either at sight or on a given date, and are known as demand or time certificates respectively. Deposits made by one bank in another are sometimes called bank deposits, but such accounts are officially reported as "due to banks." There are no restrictions as to the amount of deposits a bank may receive nor need they be limited by the amount of capital stock. It has been set down as a good banking principle, however, that the capital and surplus of a com- mercial bank should approximate 10% of the total deposits. This, however, is a statement of opinion, rather than of fact. Certified checks and cashiers' checks are used when the holder or the maker of a check wishes to exchange his credit, which may have only a local value, with the credit of the bank, which has a general value. That is, the account of the depositor is charged the amount of the check, which then becomes a liability upon the bank, payable when properly endorsed. Note that the deposit obligation has not been discharged so far as the bank is concerned until the check is paid, hence in calculating reserve, cer- tified checks and cashiers' checks are included as a part of the deposits. Except that they are payable to a named payee, they are practically the same as bank notes which are payable to bearer — they are obligations of the bank due the general public. The circulation item, meaning the notes of the bank for use as money, is to be found only in the statement of the national bank, and in course of time all bank note issue will be the exclusive function of the Federal reserve banks. 30 ELEMENTARY BANKING These notes are secured by collateral, that is, the public is secured against loss in the event of the failure of the bank, by a deposit of bonds placed with the Treasurer of the United States. This is called the currency principle of note issue. Nearly all other countries use bank notes issued under the banking principle, in which no collateral is put up and the notes are secured by the general assets of the bank. This is the more scientific principle, since the needs of trade, rather than the scarcity or abundance of bonds or other collateral security governs the elasticity of the issue. Turning to the assets or resources of the bank, the first classification of items consists of the investments. These vary as to kind and ratio to the other figures of the state- ment as between different kinds of banks. They will also vary in the same kind of banks but located in different sections of the country. The commercial bank must keep its assets liquid; that is, constantly turning or moving because its depositors are making active use of their funds at all times. Loans and discounts, the largest investment item of the commercial bank, have fixed maturities and, therefore, the bank also buys bonds because they can be readily sold and converted into money in case of need. Bonds are sometimes called "secondary reserve" for this reason. Until the passage of the Federal Reserve Act, national banks were compelled to invest a certain propor- tion of their capital in government bonds. This provision grew out of the necessities imposed by the Civil War. At that time the credit of the government was at a low ebb and purchasers for bonds could not be found. It is not amiss to pause a moment and take note of the scars that have been left upon our national life by the four years' war between the states. On the map there is the state of West Virginia; in every town and city, North and 31 ELEMENTARY BANKING South, are noble monuments to commemorate the deeds of brave men; in the pages of history will live forever in solemn grandeur the figure of Abraham Lincoln; in the world of music there are the stirring strains of a hundred songs and battle hymns; and, coming down to the more sordid affairs of men, in our banking and currency systems we have the justly deplored "greenback," or U. S. note, which was forced into circulation at the time of the war, and the national banking system. Before leaving this momentary digression, it is well to call the attention of the student to the experiences met with in connection with the issue of "greenbacks," or fiat money. When Congress first authorized their issue in 1862, to be used as money, they caused gold to go to a premium. It required at one time $258 of greenbacks to secure $100 of gold. They did not possess the qualities that good money must have, and it was not until the policy was adopted by the government of redeeming them in gold on demand that they approached par value. They illus- trate the fact that man-made laws cannot upset economic laws any more than water can be made to run up hill by an act of legislation. In some states trust companies are prohibited from dis- counting, that is, loaning money on promissory notes. This law is evaded by "purchasing" the notes outright, a dis- tinction in law but with little difference in actual practice. Both trust companies and savings banks invest largely in bonds and mortgages. They are able to loan their money in this way because trust funds and savings deposits are not constantly turning; they are of the nature of long-time investments. Many states have laws which prescribe cer- tain limitations governing the purchase of bonds. In such states bond issues are advertised as "legal investments" for savings banks and trust funds. In other words, the 32 ELEMENTARY BANKING state protects the depositors by permitting their money to be loaned only in the safest securities. Good banking principles require that all banks should so loan or invest their funds that the loans are of different kinds and matur- ities follow each other regularly. If stress should occur, if an unusual number of depositors want their money, the bank will have loans coming due to meet the demands, and if these funds are not sufficient the bank can fall back on its "secondary reserve," that is, sell its bonds, which, if they are first class, will command a ready market. The items "due from banks," "checks and cash items," "exchanges for the clearing house," are amounts due by other banks and are payable on demand. They may repre- sent two different kinds of accounts, however. Amounts due from other banks may be checks in process of collection, that is, checks payable at other banks either in the city or elsewhere, which have been sent out for collection, or they may represent funds which have been collected, but which are on deposit with another bank — known as a "reserve agent" — and are subject to draft. The cash items, actual money, usually classified as to kinds, are self-explanatory. This is the "till money" of the bank to care for currency needs. It is also the bank's reserve and it is based by law upon the amount of net (i. e., collected) deposits. The percentage of reserve required varies with the kind of bank, this being a natural result of the fact that one kind of bank will not have the same de- mands as another. This money represents the uninvested portion of the bank's funds. The building, furniture and fixtures are carried as a resource, usually at a figure less than their actual cost. This is done not only as a margin of safety, but also because few banks would be able to sell their property at short notice for its full value. This item should, therefore, be 33 ELEMENTARY BANKING given close scrutiny in determining the strength of the bank. Sometimes very strong banks "charge the item off" entirely out of surplus on the other side of the state- ment. Others do not own their buildings, but pay rent. With this explanation of the various items, we can now use an outline of our bank statement to show how the insti- tution "works." ASSETS LIABILITIES Loans $400,000.00 Bonds 100,000.00 Due from banks 50,000.00 Banking house. 50,000.00 Cash 100,000.00 Capital $100,000.00 Surplus 75,000.00 Circulation. . . . 75,000.00 Deposits 450,000.00 $700,000.00 $700,000.00 Assuming that the bank has started with capital fully paid in and with some deposits, a building is secured, a few loans made, bonds purchased and the proper proportion of cash or reserve is placed in the vaults. Accounts are opened with other banks, a part of the earnings is set aside in the surplus fund and the bank finally grows to the dimen- sions shown in the statement. Now let us reverse the process, and see what happens if a panic should occur or the depositors want their money. We must keep in mind the fact that both sides of the statement are always equal. As the deposits begin to fall, the cash is the first resource available to meet the drain. Then the amount due from banks is called upon and other institutions pay this amount with cash which helps to keep the bank going. Loans are 34 ELEMENTARY BANKING falling due, and as they are paid this money also goes to the depositors. Then perhaps the bonds are sold and so until all the resources are realized upon and the depositors are paid off. In actual practice, however, when trouble starts, all the depositors want their money at the same time and they want it right away. They do not know that basis- of-credit money or deposits cannot be converted into medium- of-exchange money at short notice. When this situation arises, banks are compelled to suspend specie payments because there is not enough specie to go around. Making use of the note issue function, the bank would pay the de- positors with its own notes or promises to pay which cir- culate as money. Now we see why note issue is such an important matter. Bank notes to be useful, as money, must enjoy the confidence of the people or they will not be accepted. Now let us apply the Federal Reserve Act to our bank statement. Under this Act the bank, instead of being obliged to suspend payment to its depositors, can take a part of its loans and discounts to the Federal Reserve Bank and the Reserve Bank will give its own notes in pay- ment. In the statement this reduces the bank's loans and increases its cash. The public, knowing that these great banks must keep a large gold reserve, will accept the notes and the panic or demand for money slowly subsides. The scare being over, and having no use for the money as a medium of exchange, the people redeposit it in the banks, the banks deposit the Federal reserve notes in the reserve banks and they are then cancelled and retired from circulation. Let us suppose our bank has made some "bad loans'* that are not paid when due. This reduces the assets so that they will not equal the liabilities. What happens? The bank reduces the surplus fund the same amount so that there is no loss to the depositors. If, however, the 35 ELEMENTARY BANKING bad loans are larger than the surplus, the bank will be closed by the Banking Department or the Comptroller of the Currency, and the stockholders are then liable for an assessment equal to the amount of stock they hold to make up the loss. 36 Bank Accounting Bank accounting consists in making written, permanent records of every transaction. Every penny must be ac- counted for. The statement of the bank, which we have just discussed, shows the general, or control, accounts of the bank, and the various books of the bank show the detail of these items. It would not be impossible, but it would be entirely impractical, to enter every figure directly on the statement of condition. We might imagine an enormous sheet on which the capital is entered as to the ownership of each share of stock. Instead of total deposits, the bal- ance of each depositor would appear opposite his name. On the other side, instead of loans and discounts, there would be an itemized list of the loans with the names of the borrowers. With such a sheet spread out over a floor space of great area, we might imagine the clerks crawling up and down the columns like flies making debits and credits. This is, of course, absurd, but it is precisely what happens, except that the entries are made on books, loose leaves or cards, and the final results are posted on the statement of condition which is thus altered day by day. As in other matters we have mentioned, banks are also alike with respect to bank accounting, the same principles govern whether the bank is large or small, national bank or trust company. All the books are a part of the general books, and the extent to which they are divided depends on the size of the bank. Division is made to fit the capacity of the clerk. When any part of the work becomes too bur- densome for one man, he may be given an assistant or the books and records will be further divided, so that two men can do the same thing without conflicting. In very large banks a clerk may spend all his time listing checks upon a sheet, or adding up certain columns of figures or doing 37 ELEMENTARY BANKING any one of a thousand things that must be done in the process of keeping accounts. Unless he is studious and observant, he loses sight of the fact that his work is a part of the whole, he becomes mechanical, falls into a rut and banking, instead of being an interesting employment full of possibilities, is to him mere drudgery. He is standing so close to the machinery that he allows it to master him instead of broadening his vision by study and thus master- ing his task. The first principle in bank accounting, as in all other bookkeeping, is that for every debit there must be a credit, and vice-versa. In accordance with this fundamental theory the books must always be in balance. As we have seen with respect to the statement, every dollar of liabilities is accounted for by another dollar of resources. This is true of every bank. If the institution is large enough to be divided into departments, such departments are charged with all funds passing through their hands, and they must show on their records what has become of every penny. Similarly each clerk, bookkeeper or teller accounts at the end of the day for each item of cash he has handled. When he has done so he is said to have * 'settled," "balanced" or "struck a proof." Every bank clerk has had the experi- ence of remaining at his desk until a late hour at night checking up his day's work searching for a difference of a few cents. Often he becomes embittered at what seems to him a tyranny when the small sum of money involved is considered. The reason he must settle, however, is not on account of the possible loss of ten cents, but because the most important principle in bank accounting is involved. "Accuracy first" is a motto that should be framed, figura- tively at least, upon the wall of every banking room. The books used by a bank are of various kinds and then- purpose is indicated by name. A ledger is a book used to 38 ELEMENTARY BANKING keep a record of balances. To "post" means to enter in the proper columns either the debits or credits on the ledger, and the difference between them represents the balance either due by or to the bank. Most banks are doing away with bound books, especially ledgers, and substituting cards or loose leaves. This plan enables several men to work on the same records, which would be impossible if they were bound in a single book. Alphabetical division is also easier of adjustment and "inactive" accounts can be readily separated from "active" accounts. Totals of balances can be listed upon adding machines for proof more easily from loose sheets than from bound books. But whether bound or not, records of balances are kept upon ledgers. A journal is a book in which daily transactions are listed in regular order as to accounts, and the total debit or credit is then posted on the ledgers. Journals, too, may be loose sheets so that they can be inserted in the carriage of an adding machine; indeed, machines have been invented upon which both debits and credits may be written and the machine will automatically subtract or add and print the new balance. The journal, then, is merely a subdivision of the ledger. A depositor of the bank wishes his account to be charged and the money paid to a named payee. The piece of paper upon which he writes this order is a "check." If he de- posits money, he writes the memorandum of the amount upon a ruled slip of paper and this is the "deposit ticket." Bookkeepers enter debit and credit records upon their journals directly from these items. Money, however, may change hands or from one account to another, in other ways; by letter, telegram or other debit and credit advice. In such cases a "charge ticket" or "credit slip," as the case may be, is signed or initialed by an officer of the bank, and entry with full explanation is made upon a book from which 39 ELEMENTARY BANKING record the bookkeeper makes his entries. This book is known as a "scratcher," "tickler" or a "blotter." The terms mean practically the same thing. A book upon which a complete description of a negotiable instrument or trans- action is made for a permanent record or for reference, is called a register. For example, bond register, collection register, etc. All other books, cards, sheets of whatever nature are a part or subdivisions of these books. Often they become known among the clerks by some other name descriptive of their general appearance. For instance, the general ledger scratcher in one bank is known as the "red book," while the collection department scratcher is the "black book." These names have stuck through generations of clerks, and a young man going into another bank has been known to ask for the "black book," and being untrained in accounting, he had difficulty in making himself under- stood. Similarly, in New York City banks the pigeon- holed desk where checks are assorted for the clearing house is generally known as the "clearing house rack." A New York bank clerk visiting a Philadelphia institution and asking to see the "rack" would probably be shown a hat room. The records made by one clerk upon one set of books, in a well-appointed accounting system, go to check the records of another clerk upon a different set of books. For in- stance, the paying teller and the receiving teller will each keep a record of checks cashed or deposited payable within the bank. The debit postings of the individual bookkeeper would agree with the teller's figures. Skillful accounting lies in making the fullest possible use of original entries, at the same time having a check on all figures to guard against either error or fraud. Many young bank men have materially increased their salaries and rate of promotion by devising improved accounting methods. 40 ELEMENTARY BANKING As has been said, every transaction ultimately affects the bank's statement of condition by debit or credit. Refer again to the outline statement shown in the preceding chapter. A deposit of $1,000.00 is made, consisting of $200.00 cash, and checks as follows: $200.00 on the bank itself and $600.00 payable in another city. At the end of the day (assuming this to be the only deposit), on the lia- bilities side there is an increase of $800.00, all of which appears in the item "deposits'* being the total $1,000.00, less the check for $200.00 which is charged to the account of the drawer. On the resource side, then, we must have a corresponding increase of $800.00, and this is made up by an increase in the cash of $200.00 and an increase of $600.00 in the item "due from banks." Or a transaction may appear on one side of the statement only. The bank has sold $5,000.00 of the bonds it owns. The bond item of resources would show a reduction of this amount, and either "cash" or "due from banks" would be increased, depending whether payment was made in cash or by check. If payment for the bonds is made with a check on the bank itself, both sides of the statement are affected, a corre- sponding reduction in deposits taking place. How these various transactions are recorded will be discussed in more detail in the following chapters. 41 Receiving Teller A bank teller is a senior clerk who deals with the bank's customers — chiefly depositors — in daily transactions across his counter. In very small banks one man will act both as receiving teller and paying teller, as well as note teller and collection teller; he is the Teller, and he may be an official as well. In many large banks, particularly in the west, an arbitrary alphabetical division is made of the accounts of the bank and each group is treated as a sep- arate unit. Under this plan, it is as if there were several small banks operating under one roof. Each teller acts as both paying and receiving teller for his own group, to which bookkeepers are also assigned. This plan has several advantages. The depositors are not often held up in a single long line on busy days; the teller is not put to the strain of knowing the faces and signatures of all the deposi- tors; the money can be handled more easily and if differ- ences should occur they are confined within limits. But, as has been stated, the duty goes with the office rather than with the man, and whether the bank employs a separate receiving teller or not, there are certain duties and responsibilities peculiar to the position. Therefore, in this chapter, as in those following, we will assume, for con- venience of illustration, that a separate employee is assigned to each of the desks or departments thus described. The principal business of the receiving teller is to receive deposits. Responsibility of no mean order rests upon the teller, because he acts as the agent of 'the bank in the rela- tion established between the depositor and the institution. He must be on his guard at all times. His first care is to assure himself that the deposit is intended for his bank. Many people have two or more bank accounts and some- times confuse the pass-books. The amount of the deposit 42 ELEMENTARY BANKING is entered in the pass-book as a receipt. In a savings bank the pass-book is more than a receipt: it is a voucher or evidence of contract between the bank and the depositor. If the bank is one that deals with a large number of depositors who make deposits of any size or quantity of checks, the teller will merely satisfy himself that the checks are endorsed by the bank's customer, enter the amount in the pass-book and examine or prove the ticket later. This prevents a long line of depositors from becoming impatient of delay. If errors are found they are reported by tele- phone, and since the bank will have been careful in the first place as to whom it accepts as depositors, there is but slight risk that an error may not be satisfactorily adjusted at the end of the day, without loss to the bank. But whether it is done first or last, by the teller himself or by his assist- ants, each deposit is subjected to the same process of proving. The cash is counted and care taken that there are no counterfeit bills or coins included. The checks are examined to see that they are properly listed and endorsed. In cities where the banks charge their customers exchange on out-of-town checks, the receiving teller sees to it that the proper amount of exchange is deducted. As for checks on his own bank that may be deposited, the receiving teller is governed by the same rules that apply to the paying teller, that is, he must know the signature and also be cer- tain that the check is "good," etc. Finally, he proves or tests the addition of the ticket. The total is listed on his blotter or scratcher and the ticket is then given to the bookkeeper. The various items that make up the deposit are then ready for distribution. The checks on the bank itself go to the bookkeepers; checks on other banks in the same town go either to the clerks making up the exchanges for the clearing house or to the runners , or messengers' de- 43 ELEMENTARY BANKING partment for presentation. Out-of-town checks go to the * 'transit department," where they are assorted as to place payable and forwarded for collection and returns. If the bank is small, the receiving teller may handle all these various checks in his own department, but ordinarily they will be distributed to other departments which are really subdivisions of the receiving teller's department. The most important of these departments in point of size and re- sponsibility is the transit department. We will describe such a department in a city bank. It so happens that out-of-town, or "country checks," can be handled and collected more economically in quantities, hence country banks and many city trust and savings insti- tutions send these items to a city commercial bank which may make a specialty of collecting them. The receiving teller, theoretically at least, will receive these items through the mail, although when so deposited they actually do not leave the hands of the transit clerks who open and prove the incoming remittances or deposits. The teller adds the figures of the mail deposits to those of counter or "window" deposits. The transit clerks assort the checks geographic- ally, placing together checks that are payable in the same part of the state or country. They are then endorsed with the bank's stamp and listed on letters addressed to the bank's correspondents. At the end of the day the totals of the outgoing letters must equal the total of the checks which are charged to the transit department by the receiving teller. The bookkeeper charges the total of each individual outgoing letter to the bank to whom sent, and the grand total increases the general ledger item "due from banks" by that amount. The receiving teller's settlement is quite simple. He begins the day without any funds. As deposits come in he lists them, as to totals on a scratcher, writing the name 44 ELEMENTARY BANKING of the depositor opposite the amount. At the end of the day the totals of the checks he has received and charged to the different departments of the bank according to place of payment, plus the cash he holds, must equal the total deposits for that day. Settlement being made, he then turns his cash over to the paying teller, who usually does not count it until the next morning. In many banks the receiving teller acts as the "clearing house" for the other departments. For instance, checks on other institutions will be cashed by the paying teller, or given to the note teller in payment of notes, or paid to the loan clerk for loans, or the bank's draft on another city may be bought with a personal check. All these departments may give over such receipts to the receiving teller who adds the totals to his individual deposits in making his settlement. Charge and credit tickets would be handled similarly. The student should keep it clear that such work is incidental to the business, and it does not follow that because it may be the note teller, paying teller or some other clerk who does this internal accounting for various kinds of receipts, that his bank is * 'different." The general adoption of the "batch" or "block" system has been a boon to the accounting done by the receiving teller, and this plan is now in operation in all modern banks. Under this system the correctness of the deposit ticket is not tested as to listing or addition when received. Instead, the ticket is handed to an assistant, who assorts the items in groups, for example, self-checks, clearing house checks, non-clearing local checks, out-of-town checks and money. Further division may be made of any of these groups if the size of the bank warrants. The items are then listed on an adding machine in parallel columns, each of which is headed by the name of the department which will receive the checks. The totals are then "picked up" or recapitu- 45 ELEMENTARY BANKING lated, and must agree with the total of the ticket which is listed in another column on the sheet and the name of the depositor added opposite. If the deposits are small, several are combined on one sheet. At the end of the day a total is made of each column on all the sheets, or "blocks," and these being recapitulated must equal the total deposits which is the teller's proof. The advantages of this plan are many. No effort or time is lost in the original proof of the ticket. As the items are listed in separate columns, a total is arrived at which not only proves the ticket, but gives separate totals which other departments use to prove their own work against. If differences occur, they are segregated into groups and thus can be more easily located. TYPICAL DISTRIBUTION SHEET USED IN THE BLOCK SYSTEM Country Checks City Checks Checks on this bank Cash $162.29 15.27 222.12 83.33 1,000.00 $29.16 4.22 .87 926.12 $110.28 92.15 47.16 523.06 10.00 $116.22 $960.37 $1,483.01 $782.65 Recapitulation Deposits Depositors $1,483.01 960.37 782.65 116.22 $1,826.10 4.22 1,511.93 Smith & Co. John Doe S. Williams $3,342.25 $3,342.25 46 Paying Teller The paying tellers duties are the direct opposite of the receiving teller's. It is often said that the paying teller has the most important position in the bank because on him falls the responsibility of paying out the bank's funds. It is not questioning the measure of his responsibility to point out that it is not the bank's funds, but the depositors' money that he is called upon to pay. If this money is paid to the wrong person, the bank is liable to pay it again to the proper payee, and if the teller pays out some of the bank's money, as well as the depositor's, in other words, permits an over- draft, then again the bank loses. This teller, therefore, stands between the bank and loss. Even more than the receiving teller, his personality, his mental and physical make-up must leave nothing to be desired. He must be courteous, patient, alert, well-informed as to business methods in general, keen and resourceful. Above all, the teller, whether paying or receiving, must know his own bank thoroughly. Tellers almost invariably are graduates of many years' experience in the bank. When a check is presented for payment at the window, the teller must be assured of the following facts: that the signature of the drawer is genuine; that the person pre- senting the check is the payee, or if the check has more than one endorsement, that such endorsements are all present and the person who asks payment is the last en- dorser; that the balance of the drawer is sufficient to cover the amount of the check; that the check is not dated ahead; that there is no order from the drawer on file to stop pay- ment. The teller must be certain of all these provisions; he can not afford to take any chances. Furthermore, he must have all necessary information at his fingers' ends. The average bank customer does not realize that it is for 47 ELEMENTARY BANKING his good that the teller hesitates or insists upon identifica- tion. He immediately thinks his own credit is in question. Consequently the trained teller is diplomatic and will engage the payee in conversation while an assistant may look up the required information, or he may satisfy himself in other ways that everything is all right without irritating the holder of the check. When a check is presented for certification, the paying teller takes the same precautions with respect to the genuineness of the signature, balance of the drawer and the question of payment being stopped as if the check were presented for payment. The matter of endorsement will be taken care of when the certified check is finally pre- sented for payment. Checks are certified by writing or stamping across the face * 'Certified. Good when properly endorsed. " The date and name of the bank with the sig- nature of an officer or teller is added. The account of the drawer is charged at once and the effect is that the bank thereupon assumes the liability for the payment of the check. The paying teller is the guardian of the bank's funds. He usually has custody of the vault and reserve cash. He sees that the supply of money in various denominations is at all times sufficient for the needs of the customers and is properly arranged for quick handling. Money paid out is counted twice before leaving his hands, but in order to avoid one handling while the line before his window waits, he will have bills crossed in piles, or under bands, con- taining so many one's, two's, or five's, as the case may be. Coins are neatly piled or rolled in sealed wrappers. This work is done by assistants during the day. The bulk of the vault or reserve cash, which we will dis- cuss later, is seldom disturbed. It is usually kept in an inner compartment requiring a duplicate key held by an officer. The teller has a record of the total of this money 48 ELEMENTARY BANKING and of the denominations into which it is divided. The amount of counter or window cash which is brought from the vault to the cage each day is listed in the settlement book, and with this money the teller begins the day's work. During the entire day he is paying out cash for checks, or shipping it to out-of-town correspondents of the bank upon their written or telegraphic order. His settlement at the end of the day is even more simple than the receiving tel- ler's. The amount of the checks he has cashed and handed to the bookkeepers (or if they are payable at other banks, to the receiving teller), plus the amount of cash on hand, must equal the amount he began the day with. As soon as he has settled, he adds to his own cash the cash which is handed him by the receiving and other tellers, and this sum is then carried forward to begin the next day's work. The settlement of a teller who is both paying and receiv- ing teller is a combination of the two. The teller begins the day with a cash balance on hand. He adds to this amount the deposits, receipts for interest on loans, drafts sold, exchange, etc., received during the day. At the close of business, the total of his cash on hand plus checks for other banks and checks on his own bank (which have been cashed), must equal his total receipts. Since the paying teller has charge of the reserve funds of the bank, we will discuss briefly the principles of calculat- ing reserve. Bank reserve may be defined as the funds of the bank that are uninvested. In this country the law prescribes both the percentage of reserve that must be kept and also where and of what kind it must be. In nearly all other countries, however, the rate of reserve to deposits is not fixed by law, but is left to the experienced judgment of the bank itself. The purpose of reserve is not only to care for the normal cash needs of the depositors, but also to prevent undue expansion of bank loans. If there were 49 ELEMENTARY BANKING no legal or ordinary business restriction on bank loans we might expect to see all the bank's funds loaned out, and we have seen in an earlier chapter how unsafe such a condition would be. Reserve is calculated on net deposits, that is, deposits that have been collected. Referring to the outline of the bank statement again, we understand that if a check for $1,000.00 payable in Chicago is deposited in a Boston bank, the deposits of the Boston institution have apparently in- creased $1,000.00 and the item, "due from banks," on the other side, has increased the same amount. The $1,000.00 is really not a part of the deposits because it is not yet collected, and good banking does not permit a depositor to draw against uncollected funds. Therefore, in estimating reserve, we subtract from the gross deposits all the items on the resource side representing unpaid checks. We except "due from reserve agents," because such amounts are collected funds subject to the draft of the bank. A certain percentage of the net deposits must be kept as a reserve, part of which must be in cash and another part may.be with a reserve agent, but the full amount must be carried or the bank may not make any new loans or declare a dividend until the reserve is restored. The percentage varies depending upon the kind and location of the bank. One of the functions of the Federal reserve banks is to carry the reserves of the national and other member banks, or that part of the reserves which banks may keep on deposit outside their own vaults. The importance of this provision of the Act is indicated by the fact that it is en- titled the Reserve Act. Under it the reserves of all the member banks are concentrated in the Federal reserve bank of the district. The combined reserves of which the deposits of the reserve banks consist, are thus available for the relief of any member needing additional cash. 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