[ MODERN : METHODS v -- ' f !K *. e oo me OOPER 3 GRAHAM ' MA. 8 1906 LIBRARY OF THE UNIVERSITY OF CALIFORNIA. Class TEACHER'S COMPANION TO MODERN BUSINESS METHODS Ibome FREDK. HOOPER u Secretary of the Bradford Chamber oj Commerce AND JAMES GRAHAM Inspector for Commercial Subjects and Modern Languages to the I Test County Council or THE UNIVERSITY OF MACMILLAN AND CO., LIMITED NEW YORK: THE MACMILLAN COMPANY 1898 [COPYRIGHT] CHORLEY AND PICKERSGILL, THE ELECTRIC PRESS, COOKRIDGE STREET, LEEDS. PREFACE. THIS little work is intended as a help to those who may be engaged in teaching the Home Trade stage of "Modern Business Methods." The notes and information contained in the following pages are drawn from experience gained during the past five years in the actual exercise of conducting and inspecting (a) Teachers' Training Classes and (b) Students' Classes in all stages of the above subject. These notes, together with the Answers to the 200 questions set in " An Introduction to Modern Business Methods : The Home Trade," are now published in the hope that they may be of service to others. FREDK. HOOPER, Chamber of Commerce, Bradford. JAMES GRAHAM, West Riding Offices, Wakefield. Ibome UNIVERSITY SYLLABUS OF COURSES IN MODERN BUSINESS METHODS. PREPARATORY WORK : A student should not take up this subject until he has had a satisfactory grounding in Commercial Arithmetic, more especially in long additions of money, practice, discount, percentage, and mental arithmetic. ELEMENTARY STAGE : THE HOME TRADE. OUTGOING LETTERS, &c.: Press-copying of Written and Type-written Matter ; Letter-Sorting Rack. INDEXING : Indexing the Letter-Book ; The Vowel Index ; The Card Index ; The Cross Reference or Page Index. MAKING-UP LETTERS FOR POST : Folding Letters ; Addressing Enve- lopes ; Enclosures ; Late-fee Letters ; Registration and Insurance of Letters, &c. POSTAL MATTERS : Inland Letters ; Foreign Letters ; Book Post, Inland and Foreign ; Newspapers ; Patterns and Samples ; Parcels ; Post Cards ; Express Delivery ; Railway Letter Post ; Re-direction ; Perforation of Postage Stamps, &c. THE POSTAGE BOOK and the Petty Cash Book. INCOMING LETTERS, &c. : Letter and Telegram Register ; Filing Pigeon-holing, and Docketing Letters. METHOD OF USING THE TELEPHONE. PURCHASES AND SALES : Price Lists ; Prices Current ; Tenders and Estimates ; Firm Offers ; Quotations ; Orders ; How to Open Business ; Contract Notes ; Bought and Sold Notes ; Del Credere Contracts ; Delivery Orders. 6 TEACHER'S COMPANION: INVOICES ; Credit Notes ; Debit Notes ; Statements ; Discount ; Com- mission ; Brokerage ; Gross Weight ; Tare ; Net Weight ; Terms of Payment. FORWARDING GOODS : Delivery Book ; Consignment Notes ; Railway Rates and Charges. REMITTING MONEY THROUGH THE POST OFFICE : Postal Orders ; Mone3 r Orders ; Telegraph Money Orders ; Advice Notes. RECEIPTS FOR MONEY : Receipts of various kinds. FIRST STEPS IN BUSINESS CORRESPONDENCE: Private Letters ; Official Letters ; Commercial Letters ; Heading, date, address, commence- ment, ending, and signing of Letters ; Letter Reference ; Memorandum ; Business Abbreviations. PRECIS WRITING. TELEGRAMS : Writing Out and Sending Telegrams. METHODS OF OBTAINING MULTIPLEX COPIES : Carbon Duplicating Process ; Stencil Copying ; Gelatine Processes, &c. MONEY : Money in Primitive Times ; Substances formerly used as Money ; Coins ; Coinage ; Meaning of Symbols s. d. ; Metallic Currency ; Paper Currency ; Bullion ; Specie ; Legal Tender ; Standard of Value ; Decimal Coinage ; Money as Merchandise ; the Money Market. BANKS AND BANKING : Banking generally ; Savings Banks ; the Bank of England ; Private Banks ; Joint Stock Banks ; Fixed Deposits ; Current Accounts ; Advantages of a Banking Account ; How to Open an Account with a Bank ; Paying-iri Money. CHEQUES : Drawing, Endorsing, and Crossing Cheques ; " Not Negotiable " Cheques ; Adding To or Altering the Crossing ; Presentment for Payment ; Stopping Payment. BILLS OF EXCHANGE : Inland Bills and Foreign Bills ; Stamp ; Date ; Amount ; Parties ; Acceptance ; Liabilities of Parties ; Currency ; Days of Grace ; Usance ; Endorsement ; Signing Bills ; Case of Need ; Bills Sent for Acceptance ; Sets and Copies of Bills ; Presentment for Payment ; Dishonour ; Discounting Bills ; Interest ; Advantages of Bills of Exchange ; How Money is Remitted by Bills of Exchange ; Accommodation Bills ; Promissory Notes ; I. 0. U.'s ; Council Bills ; Telegraphic Transfers ; Letters of Credit. AN INTRODUCTION TO MODERN BUSINESS METHODS. 7 LIST OF ARTICLES WITH WHICH THE WEST RIDING COUNTY COUNCIL REQUIRES A CLASS IN MODERN BUSINESS METHODS TO BE PROVIDED FOR PRACTICAL WORK I DESCRIPTION OF ARTICLE. Number Required. For 12 Students. For 25 Students. Copying Press, quarto or foolscap size ... ... .1 2 Letter Book, quarto size ... ... ... ... 2 4 Water Bath 1 2 Damper ... ... ... ... ... ... 1 2 Oil Sheets, quarto or foolscap size ... ... 20 40 Damping Sheets, quarto or foolscap size ... ... 20 40 Postage Book ... ... ... ... ... 1 1 Order Book 1 2 Delivery Book ... ... ... ... ... 1 2 Parcels Receipts Book ... ... ... .... 1 2 Invoice Copying Book, quarto ... ... ... 2 3 Petty Cash Book 12 25 Guard Book... 1 1 Filing Basket 1 2 Waste Paper Basket 1 2 Ordinary Ruler ... ... ... ... ... 6 12 Combination Ruler... ... ... ... ... 2 4 Shannon Ruler ... ... ... ... ... 2 4 Stationery Rack, of adequate size for class ... 1 1 Scales, letter and parcel ... ... ... ... 1 1 National Telephone Directory ... ... ... 1 1 British Postal Guide 6 13 Bradshaw's Sixpenny British Railway Guide ... 6 13 Gray's Table of Railway Rates 1 2 File Punch " 3 5 Pigeon Holes, nest of 24 1 2 Damping Roller ... ... ... ... ... 1 2 Mimeograph" 5 '" ... ..."I ... 1 1 Nee-Cyclostyle"* For a sin g le c l ass * 1 1 Autocopyist* j wnTsuffice^ " 1 * Gelatine Graph, any variety... j ... 1 1 Binders, Clips and Board Clips (of each)... ... j 2 2 Apron, Bill, Hook and Needle Files (of each) ... 2 2 Or any Machine on similar principle, quarto or foolscap size. TEACHER'S COMPANION: Files : One file of each of the following types : Acme, Amberg, Donaldson, Paragon, Pilot, Shannon, and Stone patents. Parcel Rates : Railway Companies' Tariffs and Rules. Urban Companies' Tariffs and Rules. Maps : Maps shewing ports and Steamship routes, River a"nd Canal systems, Railway systems, Cable and Telephone systems. Maps of Caravan Routes may also be provided. Time Tables: Official Time Tables of the various Railway Companies. Commercial Documents : Prints of all Commercial documents and forms in general use. Commercial Stationery : An adequate amount of Commercial Stationer}^ Blotting Paper, etc., Carbon Paper and Carbon Copying Books assorted. Pens, Coloured Pencils, Gum, Paste, &c. It is desirable that classes in Modern Business Methods should also be provided with the following Office Requisites, or these might be borrowed for the occasion. (a) Numbering Machine (letter reference, &c.). (6) Cheque Punch. (c) Stapling Machine. (d) Telephone. Commercial Copy Books: Each student should be provided, at his own expense, with Macmillan's Commercial Copy Book of fac-simile Modern Business Forms (price 6d.) relating to the stage or trade being studied. AX INTRODUCTION TO MODERN BUSINESS METHODS. MODERN BUSINESS METHODS CLASSES. LIST OF ARTICLES REQUIRED FOR PRACTICAL INSTRUCTION IN MODERN BUSINESS METHODS, WITH APPROXIMATE COST. 1 >r,s< KirnoN OK ARTICLES. ESTIMATED COST. s. a. s. d. 1 Copying Letter Press, quarto, strong, black-marbled japan ... 1 1 Copying Letter Press, foolscap folio, strong, black-marbled japan ... 1 8 2 Copying Letter Books, quarto, 500 leaves, 3s. each 6 2 Copying Letter Books, quarto, 1,000 Ivs., 4s. each ... ... ... ... 8 1 Water Bath, japanned ... ... ... | 1 1 Damping Brush ... - 1 20 Oil Sheets, quarto size ... _. _ 10 20 Drying Sheets, quarto size _ _ 6 1 Postage Book - - 6 1 Order Book _ _ 6 1 Delivery Book ... - - 6 1 Parcels Receipt Book 1 2 Invoice Copying Books, 500 leaves, 4s. 6d. each 9 12 Petty Cash Books, 9d. per doz. - - 9 1 Guard Book, folio, half bound ... - 5 9 1 Filing Basket ... 1 9 1 Waste Paper Basket 1 6 6 Ordinary Rulers, Is. each 6 1 Combination Ruler, real ebony, 15 in... 3 9 1 Shannon Ruler ... - 2 1 Stationery Rack - 3 6 1 Letter Balance, 7 oz. 1 1 Parcels Scales. 11 Ibs., with brass face... 7 6 1 File Punch, Shannon 1 6 1 Pigeon Holes, nest of 24, without doors . . . - 18 6 1 Damping Roller ... 1 1 Mimeograph, foolscap size 2 14 6 Or 1 Neo-Cyclostyle, quarto size 1 7 Or 1 Autocopyist, quarto size 1 15 Or 1 Hectograph, octavo size . . , 5 G 1 box Binders ... - - 6 Carried forward . . . 7 10 4 ... 10 TEACHER'S COMPANION: MODERN BUSINESS METHODS CLASSES. LIST OF ARTICLES REQUIRED FOR PRACTICAL INSTRUCTION IN MODERN BUSINESS METHODS continued. DESCRIPTION OF ARTICLES. ESTIMATED COST. s. d. s. d. Brought forward 7 10 4 1 doz. Clips - - 10 1 Board Clip, quarto size ... - 10 1 Do. foolscap - 1 1 1 Apron File - 10 4 Hook Files, 3d. each 1 4 Needle Files, 4d. each ... - 1 4 1 File, Acme, quarto size ... - 1 9 1 Do. Paragon, do. - 1 9 1 Do. Amberg's, do. - 7 1 Do. Donaldson, do. - 2 1 Do. Stone do. - 1 4 1 Do. Shannon - 4 6 ... 1 Stapling Machine 3 6 8 18 1 ... Commercial Note Paper ... ... ... 3s. per ream. Cream Laid Foolscap ... ... ... 5s. ,, Blotting Paper, good ...^ ... Is. 3d. per quire. Manifold Order Books, special value . . . 6d. each. Pens... ... ... ... ... ... Is. per gross. Pencils ... ... ... 4|d. and 9d. per dozen. Coloured Pencils 9d. and Is. 6d. ,, Gum ... ... ... ... ... ... 6d. per bottle. Paste 6d. Any maps which may be required must be ordered specially. Railway, Steamship, and Emigration Companies supply very good maps, and descriptive matter, on application. Commercial Copy Books : Each student should be provided, at his own expense, with a copy of Macmillan's " Book of fac-simile Modern Business Forms " (price 6d.) relating to the stage being studied. AN INTRODUCTION TO MODERN BUSINESS METHODS. 11 HINTS ON HOW TO DEAL WITH THE MATTER CONTAINED IN THE VARIOUS CHAPTERS OF "AN INTKODUCTION TO MODEKN BUSINESS METHODS." BY F. HOOPER & J. GRAHAM (Macmillan). General Hints : The acquirement of a good style of commercial correspondence should be kept steadily in view, and, with that object, lessons in correspondence should be given throughout the course. The student should be taught to note down the several heads of the subject matter, and to compose a letter from these, dealing with them in their proper consecutive order, and devoting a para- graph to each, so that they may be kept perfectly distinct. Care should be taken that the letters are correct in statement, clear in meaning, and concise (but not curt) in form. On commercial letter- paper the letter is generally written on one page only, but should ordinary notepaper be used, the letter should be written on the fourth and first or the second and third pages, so that it may be copied by one operation of the copying press. "Private" correspondence need not be dealt with, except so far as is necessary to show the difference between a private and a business letter. No lessons are to be given in handwriting pure and simple, but clear and distinct handwriting in the elliptical Civil Service style is in all cases to be preferred, and should be insisted upon. Orna- mental writing should not be permitted. Commercial terms and abbreviations should be explained in connection with the subjects to which they appertain. The teacher should adhere to and methodically work through the stage of the approved syllabus being studied. 12 TEACHER'S COMPANION: Short lectures upon the mechanical and other internal operations of an office should be given at each class meeting. These lectures should be followed by practical demonstrations, which should be repeated by the students under careful supervision. No document should be shown or drafted without its connec- tion with the operations causing its existence being fully dealt with. It might be advisable to procure from a commercial stationer a number of copies of illustrated catalogues of files, copying presses, and other office appliances and furniture. The students would thus see illustrations of a variety of kinds of each article, as mentioned. Preparation of room : The apparatus provided for practical instruction in the mechani- cal and other internal operations of an office or counting-house should be so arranged as to give to the class-room, as much as may be possible, the appearance of an office in a business house. Preparation for the lesson : The teacher should be in the class-room some little time, say ten minutes, before his students assemble, in order to get ready and arrange the apparatus required, and to fill the blackboard with notes and diagrams to be used during the lesson. The students will thus derive the maximum amount of benefit from the teacher's presence, by the whole of the time being devoted to actual teaching. A large double-pulley blackboard has, in practice, been found to display to advantage the various forms, documents, rulings and notes which accompany these lessons. Everything should be in readiness before the students enter the class-room. Arrangement of students : The teacher should have his students arranged as closely to him as may be possible, and more to his right than left almost wholly to his right, if possible and the teacher should allow no stragglers to seat themselves away from him, to the back, right or left, and leave spaces immediately before him, which they might fill. The whole class should be compact, and as near to the teacher as possible. Giving the lesson : The text-book should not be read to or with the students. Short lectures should be given, The teacher should previously AN INTRODUCTION TO MODERN BUSINESS METHODS. 13 carefully prepare notes on the new matter for each lesson, supple- menting the text-book matter and illustrations with a variety of others, so as to approach the subjects from different points of view, and the teacher should carefully arrange the various steps of the explanatory matter so that the different points may be presented to the students in an orderly and systematic manner. The blackboard should be freely used, and each point should be dwelt upon and copiously illustrated and practically demonstrated, if possible, until it is firmly impressed on the minds of the students. At the end of the lesson the various items dealt with should appear on the blackboard and in the student's note-books as separate heads, distinct in them- selves, arranged in their proper order. During each lesson, a certain amount of time, which will vary with the circumstances, should be devoted to practical work. Sometimes nearly the whole of the lesson will be required for this work, at other times only a few minutes. As to this, the teacher must largely use his own dis- cretion. Copying Ink :- All letters and documents used throughout the course should be written with copying ink, and press-copied when thought desirable. A certain amount of home work should be set at the end of each lesson. For this purpose the questions set at the end of the book on " Modern Business Methods " will, it is thought, be found very useful. The students should be provided with two excercise books to admit of their work being corrected by the teacher in the intervals between the lessons. In this way the teacher gives to his students the full benefit of his presence during the time they are with him in class. The collective correction of home work and exercises from the blackboard is not recommended. APPLIES TO EVERY LESSON: 1. Particular care should be taken (a) to require the students to attend punctually ; (b) to adopt a commercial style in setting out all letters, forms, and documents ; (c) to see that the work is done smartly and in a business-like manner ; and (d) to keep the students occupied until the very end of the class meeting. 14 TEACHER'S COMPANION: 2. At the commencement of every lesson, the work of the previous lesson should be briefly reviewed, and every fifth or sixth lesson should resolve itself into a thorough examination or test of work previously done. 3. Throughout the lesson explain thoroughly step by step how each operation is performed, thoroughly questioning the students in order to find out that they have understood one step before proceeding to the next. 4. Demonstrate before the students the method of doing each thing. 5. Ask one student to perform the operation in the presence of the whole class, correcting his mistakes as made, for the benefit of the class as a whole. Continue this until a student is found who performs the whole operation correctly. 6. Let the class as a whole perform the operation under careful supervision, care being taken against incorrect methods being acquired. 7. The originals of all letters and other documents written by a student should be carefully preserved for future use in connection with indexing, letter register, filing, docketing, pigeon holing, &c. 8. If an ordinary exercise book is used, the student should write on one side of the paper only. AN INTRODUCTION TO MODERN BUSINESS METHODS. 15 INTRODUCTORY LECTURE. 1. Distribute throughout the class illustrated and varied cata- logues of office appliances, &c., which will readily be supplied to you by commercial stationers. These may be used when considered necessary. 2. The Preface and Table of Contents should then be briefly dealt with, as a means of showing the students the general scope of, and the need for, such a course. 3. The Introductory Chapter should be dealt with 'in such a manner as to induce the student to mould his conduct in lines which, circumstances being propitious, should ultimately lead to success in a commercial career. CHAPTER I. Materials required for practical work : Copying ink. Copying paper (both in book form and in loose sheets). Letter paper. Apparatus for press-copying hand-written and type-written matter. Carbon sheets, stylo (or hard pencil), and paper for writing and making copies on. Press-copying : 1. Ask the students to write out, using copying ink, any letters or commercial forms found in the body of the book. 2. When possible, type- write some of the letters and forms above mentioned, in order to provide the necessary material for press- copying type-written matter. In this way, material for demon- strating, and for providing for practice on the students' part of press-copying of manuscript and type-written matter, will be to hand. In case there is no type-writer in the class-room, the teacher should provide himself beforehand with type-written letters, invoices, &c., for the purpose of demonstrating the copying of type-written matter. 3. Explain, demonstrate, and give the students practice in press-copying : (a) Obtaining single copies of letters, &c. (6) Obtaining single copies of a number of letters at one operation, (c) Obtaining two, three or more copies of the same letter at one opera- tion. 16 TEACHER'S COMPANION: Carbon Copying : 1. Explain, demonstrate, and give the student's practice in making : (a) Single carbon copies of a written letter, telegram, order, or other commercial form. (&) Two, three or more carbon copies of written matter. 2. Explain, and, if thought desirable, demonstrate, how one, two, three or more carbon copies of letters, &c., may be obtained at one operation on the typewriter. Letter-sorting Rack : 3. Demonstrate, as far as practicable, by means of the best temporary arrangement to hand, the use of this rack. This might be done by diagrams drawn on the blackboard (in the absence of the requisite material), setting aside certain squares as receptacles for cheques, bills, specifications, estimates, &c., respectively. N.B. All letters and documents used throughout the course should be written with copying ink, and press-copied when thought desirable. CHAPTER II. Materials required for practical work : Macmillan's Book of Modern Business Forms, No. 1. List of names for indexing. Cards for making temporary Card Index. Ordinary and Vowel Indexes. 1. Use two blackboards if practicable. Divide one so as to represent a few pages of an ordinary index, and the other into five columns, so as to represent a vowel index. 2. Index the names of the students in the class, persons in a street, names of firms from a trade directory, and so on. AN INTRODUCTION TO MODERN BUSINESS METHODS. 17 Card Index : 3. Get 26 small cards. To these affix projecting lables bearing the letters of the alphabet. Next get cards of the same size, on which to index names and addresses of firms, titles of books, names of authors, for insertion between the cards bearing the labels. Cross-reference : 4. At this stage, the method of cross-referencing described in the book may be shown on the blackboard. As the class progresses, make a point of limiting the number of the names of firms used as correspondents, in order that the material for practice in actual cross-referencing may be provided. CHAPTER III. Materials required for practical work : 8vo. , 4to. , and foolscap sized writing paper. Envelopes of various sizes, for home and foreign correspondence. Paper fasteners of different kinds. Stapling machine. Local postal guides. Quarterly postal guide. P.O. form of application for compensation for loss of registered letter. Folding : 1. A supply of 8vo., 4to., and foolscap sized paper should be provided, so that beginners may know the difference in the sizes, the names thereof, and may have practice in folding each for insertion into the envelopes usually used in business houses Paper fasteners : 2. Get fasteners of various kinds and show how they should be used. If a stapling machine is not provided, it may be possible for the teacher to borrow one for the occasion. Addressing of Envelopes : 3. Give the students a number of envelopes to address, as practice. See that it is done smartly, neatly, and clearly, as recom- mended in the text-book. A number of addresses may be culled from the text-book. Foreign Correspondence : 4. Show specimens of paper and envelopes used for foreign correspondence. B 18 TEACHER'S COMPANION: Enclosures : 5. Put the following letter on the blackboard, and require the students to indicate the enclosures in the proper manner : BATLEY, 28th May, 1897. Messrs. TAYLOR, HEATON & Co., LONDON. DEAR SIRS, We beg to acknowledge receipt of your favour of yesterday, handing us cheque for 123 4s. 9d., in settlement of last month's a/c, for which we are obliged. Enclosed please find receipt for the same. We now have the pleasure to wait upon you with invoice for Tweeds despatched to-day, amounting to 23 19s. 4d., for which please give us credit in account. Kindly note that we have removed to more commodious premises, situated in Claramont Terrace. We are, Dear Sirs, Yours faithfully, J. W. HEAPS & SON. Instruct the students : (a) To copy this letter. (6) To indicate thereon the enclosures. (c) To make out a receipt in due form, as per example on page 52. (d) To make out invoice as on page 53. (e) To press-copy letter and invoice. (/) To make up and address letter and enclosures. Postal Rates : 6. Those given on page 16 should be committed to memory. An easy way of doing this is to remember that the inland rate is Jd. for each 2 oz. or part thereof, Id. being the minimum, and that the foreign rate is 2|d. for each J oz. or fraction thereof. Late-fee Letters. 7. The teacher should provide himself with two or three local postal guides, showing the times up to which letters may be posted, with ordinary and late-fee postage. The method of using these guides should be explained, and also the method of ascertaining the mails by which collections from local pillar-boxes, &c., are forwarded. Registration of Letters : 8. Explain the regulations and afterwards ask a number of questions similar to the following : AN INTRODUCTION TO MODERN BUSINESS METHODS. 19 If the following letters be lost, what compensation would be obtainable from the G.P.0. ? (a) A letter containing 6 in coin. (It) A letter containing two 5 notes, on which a registration fee of threepence has been paid. (c) A letter containing diamonds to the value of 500, registered to the fullest extent. 9. On the 31st October, letters addressed as at foot of page 9 in the text-book were intended to be registered. Instruct the students to make out a list in duplicate of the addresses, as mentioned on page 18 (par. 5). 10. A registered letter to Williamson Bros., 27, Watling Street, Manchester, miscarries. Ask the students to make out an applica- tion for compensation for the loss thereof. CHAPTER IV. Materials required for practical work : Macmillan's Book of Modern Business Forms, No. 1. Quarterly postal guide (6d.). Wrappers and envelopes. Postal Rates : 1. Explain the following postal matters, using the quarterly British Postal Guide (sixpence) : Inland letters. Foreign and colonial letters. Inland book post. Foreign book post. 2. Show how to make up circulars, invoices, . i ^ ? | 1 5^ a 1 a 1 1 1 s 1 "8 1 O ^ i 1RCIAL. 1 1 - 511 f 1 ^ { o ~~i >> cq ^ 1 S > sS % 8 1 HH Oi ^ =T ^s> $ - 5j| *O ^ o ""^ '* S HO 8 *l ?! Sf J 1 eo ^- H I 5 .g" ^ warded t 1 -< 1 .1 1 V *** 5 ^ 1 o rN ? % b ^> ^"^i o (i . A /afe-fee letter is a letter posted within a certain time after the hour fixed for the closing of the mail, such extra time being prescribed by the post office at the place where the letter is posted. An extra fee in the shape of a halfpenny stamp must be affixed, otherwise the letter will not be forwarded until the next mail. 26. A late-fee letter may be posted in the late letter box to be found at the railway stations in some large towns, or in the travelling sorting-box attached to mail trains. 27. If money be enclosed with a letter, the packet should be registered, and one of the registered letter envelopes provided by the post office made use of. 28. When a number of letters are sent by the same firm for registration they should be accompanied by a list in duplicate of the addresses ; one copy to be retained at the post office and the other signed and returned to the sender. 29. The limit of compensation in case of the loss of a letter containing coin is 2. 30. Money, when sent by post, should be enclosed in one of the registered letter envelopes provided by the post Office, otherwise no compensation will be given for loss or damage. The following precautions should also be observed : (a) If the letter contain coin, the coin should be packed in such a way as to move about as little as possible. (b) If bank notes be enclosed, the name of the bank of issue, the number and amount, and (where necessary) the date of the note must be retained, and, in case of loss, must be furnished to the Postmaster-General if required. (c) If a postal order be enclosed, the amount and number of such order should be kept for reference and to be supplied to the Postmaster-General if required. 36 TEACHER'S COMPANION: (d) If a bill of exchange, bond, coupon, or other order or authority for the payment of money be enclosed, particulars sufficient to identify the document must be supplied to the Postmaster- General when required. 31. The Postage Book is a book in which all letters, &c., posted, and the postage on them, are entered. It serves to show the dates on which the letters, &c., were posted and to check the expenditure on postages. 32. Some firms require the exact address on the envelope to be entered in the postage book in order that in case of a letter miscarrying it may be ascertained whether it was properly addressed. 33. In order to prevent pilfering, postage stamps are frequently perforated with the initials of the firm. This is done by a machine, some- times called a " Sloper," after the name of the inventor. 34. A record of small payments is usually kept in a book called the Petty Cash Book, which is generally in charge of one of the junior clerks. 35. This Petty Cash Book should show on one side the amounts received or the cash in hand, and on the other the items of payment. 36. It is opened by entering the cash received or the amount in hand. The payments as made are entered in the columns provided for the purpose. When there is orily one column, the expenditure is summarized at stated times, and the cash in hand is compared with the balance shown in the book. 37. The examples will be found on page 21 ; also specimen entries. 38. At stated periods the cashier examines the Petty Cash Book, checks the additions, and after seeing that the balance in hand agrees with that shown in the book, gives a cheque or cash sufficient to bring the balance up to the amount of the original advance. 39. The registration fee for a foreign letter is the same as for an inland letter, viz., 2d. 40. (a) Is. 7d., (b) 3d. 41. The cheapest way of sending by post a packet of books weighing 23 oz. is by parcel post. This would cost 4d. ; by letter post it would be 6d. 42. 1,271 W. Lamb & Co. Enquiring about Jorkins ds Co. 2 Inewell & Dowson. Wish to renew their acceptance. 3 William Brown. Remitting cheque 50. 4 Stephenson & Jones. Order for serge. 5 A. L. Wright. Complaint about, coatings. 6 B. E. Sharpe. Wants goods hurrying off. 43. The Letter Register forms a systematic record of all incoming correspondence, and enables one to ascertain at a glance when a particular letter was received. It is also a summary of all letters received, and thus obviates reference to the letters themselves in the case of a person who has been absent for some time. 44. The two most common forms of preserving letters are (1) by filing, i.e., placing in files; (2) pigeon-holing. 45. (a) In N ; (6) in C ; (c) in W. 46. A " docket " is an endorsement on a letter, and is made before the letter is placed in the pigeon-hole. It should always show (1) the year, (2), the name of the writer, (3) the date. Occasionally a short precis of the contents of the letter is included in the docket, and the dates of receipt and answer are sometimes added. AN INTRODUCTION TO MODERN BUSINESS METHODS. 37 47. (a) 2Jd., (6) 2s. 3d., (c) Id., (d) Is., (e) 2fcd., (/) 2s. Id., (gr) id., (A)2d., ()2d. 48. A Despatch Note and two Customs Declaration Forms are required for a parcel sent to Spain by parcel post. 49. To telephone to a firm whose number is 324, ring up the Central Exchange and call out, "324." If the firm is not connected with another subscriber's wire, they will immediately reply "Holloa?" or "Yes?" and conversation may then commence. 50. The telephone clerk's duties are to receive and send telephonic messages and record the same on the forms provided for the purpose. 51. For a Telephone Message Form filled up, see page 27. 52. If you were not a subscriber to the Telephone Company, you could use the telephone by going to one of the "Call Offices" and paying a fee of 3d. for a message to a firm in the same town. 53. The charge for sending telephonic messages over the trunk wires depends upon the distance. Up to 25 miles the charge is 3d. to a subscriber and 6d. to a non-subscriber, for a conversation not exceeding three minutes ; 6d. and 9d. respectively for 50 miles, and so on. 54. A "trunk telephone" means the telephone wires connecting one district (or telephonic area) with another. The trunk wires are the property of the Government, as distinguished from the wires in towns, which, in most cases, belong to the National Telephone Co. 55. When posting a parcel to Portugal, via France, a despatch note and four Customs Declarations must be made out. 56. The postage on a 5 Ib. parcel to Germany via Belgium is Is. 9d. 57. There is at present no parcel post either to the United States of America or to Russia. 58. A sale is a transaction by which the ownership of property is trans- ferred for a money consideration called "the price." A transfer of goods for goods is not a sale but an exchange. A contract is an agreement for the sale and purchase of goods which are to be delivered at some future time. 59. Sales may be made either verbally or in writing, but a contract for the sale of goods of the value of 10 or upwards is not enforceable by action unless (1) the goods or part of them have been accepted and received, or (2) the price or part of it has been paid, or (3) there is a note or memorandum of the contract made in writing and signed by the buyer and seller. 60. The essential points in a contract or sale are (1) the article sold, (2) the price, (3) the terms of delivery, and (4) the terms of payment. 61. A price list is a list of goods offered for sale with the prices which the person issuing the document is prepared to accept. 62. A price current is a statement of the market prices of the day, but does not bind a dealer to accept the prices named therein. 63. In commercial affairs the firm offer usually takes the place of a tender or estimate. A firm offer is a fixed price for goods, which the person making the offer binds himself to accept, generally, however, subject to certain con- ditions as to quality, quantity, time for delivery and time for reply. The following is an example : As requested in your letter of yesterday we offer firm for reply by noon to-morrow 2,000 pcs., 42 in., 17 x 16 Grey Dhooties, 60/70, \ in. coloured border, at l/3i, f.o.b. Manchester, shipment in 14/21 days. TEACHER'S COMPANION: 64; An order is a definite request to supply a specified quantity of goods, usually at a certain price and on certain terms. A quotation, is simply a stated price at which goods are being sold, or, at which a person is prepared to sell. 65. A purchase or sale should be confirmed in writing when the goods sold are of the value of 10 or upwards, as mentioned in Answer No. 59. This may be done by embodying the order in a letter or by filling up an order form or a contract note. 66. . Business may be opened either in writing or verbally or by telegraph or telephone. 67- Enquiry Associations are companies formed for the purpose of making enquiries about the standing of firms, their financial status and so on. Business men make use of them when business is proposed by persons M'ith whom they have not previously had dealings or as to whose stability doubts have been expressed. 68. The essential difference between a Contract Note and an Order Form is that the former is usually given by the seller or on his behalf, whereas the latter is usually given by the buyer. 69. A Del Credere Contract is one in which a broker or agent guarantees payment for the goods specified in the contract, for which guarantee he usually receives an extra commission from the buyer. 70. One form of Delivery Order is to "bearer," the other to "order." The former is transferable without endorsement, but the latter must be endorsed before it can be transferred to another party. Delivery orders are made use of ( 1 ) for the purpose of authorizing one's servants or agents to obtain possession of goods stored in a warehouse, or at a dock, &c., and (2) in order to transfer such goods to another party. 71. 375, Brown Street, Stalybridge, 27th January, 1898. Mr. John Heyivood, Manchester. Dear Sir, Please supply the undermentioned goods at your earliest convenience and debit the cost of the same to Yours faithfully, Roger Stephens & Co. 25 reams rtiled foolscap @ 6/6. 30 reams Imperial note paper @ 5/-. 10,000 A B envelopes @ 3/6. To be forwarded by L. & N. W. Railway. Usual terms. 72. The principal documents used in commercial sales are : Price Lists, Order Forms or Contract Notes, Delivery Orders, Invoices, Credit Notes, Debit Notes, Statements and Receipts. 73. A Price List is a statement of prices which a dealer is prepared to accept ; a Prices Current is a statement of the market prices of the day. 74. A fixed price at which certain goods are offered. This is binding upon the person making the offer, subject to certain conditions specified there- with. 75. The carman or carrier signs a Delivery Book. Should the goods miscarry, this book can be produced as evidence that the servants of the company received them. (For specimen see page 42. ) 76. A Consignment Note is handed to the carman who collects the goods for the railway company. AN INTRODUCTION TO MODERN BUSINESS METHODS. 39 77. Date, consignee, description of goods, c. (as on page 43). 78. "Counterfoil" means "opposite leaf." It contains a precis of the matter appearing on the Consignment Note proper (as on page 43). 79. An Invoice. This is a document giving a detailed account of goods purchased, their price, &c. 80. The necessary forms and documents to be filled up are (a) Invoice, (b) Delivery Book, (c) Consignment Note. For forms see pages 36, 42, and 43. 81. Your customer would send a Debit Note (as per page 38) ; if he did not, you would send him a Credit Note (as per page 38). 82. Before your customer's fixed pay-day you would send him a " State- ment." (For specimen see page 39. ) 83. Discount is a rebate. Commi**ion is a charge for services rendered, such as selling, &c. Brokerage is much the same as commission, except that it is usually made by a broker for transacting business between a buyer and a seller. 84. Gross weight is the total weight of the goods, including cases, wrap- pers, bands,