HQ 778.65 .C2 C37 2001 IGSL UCB PACE How to Pay for Child Care? Local Innovations Help Working Families By Judith Carroll Yale University From the Growing Up in Poverty Project, a collaborative effort of Berkeley, Yale, and Teachers College, Columbia University. _, yarzear , , About the Early Eaveai’an’sefie, The second in a series of briefs that inform policy makers and practitioners about child-care and early education practices that work. lNSTlTUTE OF F720“ \im‘sENTAl. n7- l‘r\lp—. Dilly? . ,3 \ -", Q UNIVERSITY Of CAUT- URN iii: POLICYBRIEFff 8 a hild care—from high—quality preschools to paid babysitters— commonly costs from $5,000 to $7,000 a year. Many families can’t afford to pay this much, especially parents who are struggling to get off welfare or hold down low—wage jobs. Financial supports for child care, aiming to help low—income fami— lies, have grown dramatically over the past decade. Yet in many communities, less than one—fourth ofall eligible families sign up for these subsidies. In some states, new child—care funds are going unspent. State and local leaders are trying to determine why families are not more eager to participate, and how their agencies can become IDOI‘C accommodating. The policies determining which families receive subsidies vary tremendously throughout the country. This threatens to preserve «ween-angst. - : 3:1,:51: ->;> ea rs,“ . , p52. Sean/arena: disparities in access. The good news is that this dissimilarity is producing a number ofinnovative ways to help parents take advantage of child care. The intent of the What VVor/es series is to examine these variations and provide decision-makers with concrete examples of effective programs and policy strategies. This briefis drawn from data obtained through the Growing Up in Poverty Project (CUP), a research effort that recently found highly variable rates of eligible parents using child-care subsidies across five study sites in California, Connecticut, and Florida. This research revealed uneven participa— tion in center—based and child—care voucher programs (Figure 1). To investigate why these rates were so variable—and to gather ideas for how to increase participation—we spoke with county welfare and child- care administrators, advocates and POLICY BRIEF PACE FIGURE 1 Share Of poor families using their child-care SUbSidV... And widely varying definitions Of utilization % of poor families using child-care subsidy 70% .— . p._ .V 60% . . 50% . 40% 30% 20% 10% 0% Florida Nationwide LA. County Santa Clara County Definitions of utilization rates vary widely. Nationwide percentage is for all eligible welfare-poor and working-poor families, according to the federal eligibility standard. L.A. estimate is for current welfare parents involved in work activities. Santa Clara County, California estimate is for a sample of welfare parents who have selected a child-care provider child-care directors. Under highly decentralized family welfare pro- grams, much of the action is local. First, we provide background information about the nature and importance of child-care assistance under welfare reform. Second, we discuss possible reasons for low levels of parents’ use of subsidies. And finally, we present the reader with an array of novel strategies devised by local agencies to increase subsidy utilization. Child-Care Aid for Working Poor Families As the ultimate goal of welfare reform, achieving economic self— sufficiency is not an easy task for parents receiving TANF benefits.1 There are many reasons why a HOW TO PAY FOR CHILD CARE? self-sufficiency presents a challenge, one of which is the cost and avail- ability of child care. Subsidies were originally designed in the 19405 to help specific parents pay for the cost of child care. Indeed, subsidies can be effective: parents are less likely to work and more likely to rely on welfare benefits when they cannot gain access to their states child—care subsidy program.2 Along with maintaining a parent’s ability to work, subsidies play an important role in ensuring the well—being and healthy development of the chil— dren. Without a public child—care subsidy, the likelihood that a low— income working mother can afford quality care is slim. Frequently what low—income mothers can afford may be care of questionable quality.3 So, a child—care subsidy has the potential, through its purchasing power, to place high quality care within reach of a low— income family, advancing the child’s emotional and cognitive development.4 Public money earmarked for child— care subsidies takes two forms. The first, called either a grant or con- tract, is awarded to local child—care organizations based on the number of children served. Financial support provided through this mechanism ensures that the doors of early education programs always remain open despite the changing financial circumstances of the families whose children are en— rolled. Vouchers, the second type of subsidy, are given directly to parents or providers for individual children. Vouchers allow parents to choose the type of care that best suits their needs and those of their children. These two types of assistance can serve complementary aims, giving parents financial options and local child-care organi— zations a measure of stability. Parents' Low Use of Subsidies Passage of federal welfare reforms in 1996 required state social service administrators to make program— matic changes quickly, focusing initial attention on reducing case loads and assisting clients in becoming ready for employment. As time goes by, however, and public scrutiny has shifted to the reasons for job turnover, states are finding that many eligible parents are not taking advantage of the child-care subsidies available to them. Policymakers and analysts speculate about why this is so. Research data suggest that mothers often equate subsidy use with center care. If centers are not valued by a mother or if she feels her child is too young for a group situation, she may not feel inclined to apply for child-care assistance, not realizing that a subsidy in most states may now be used for care provided by a family child—care home or a kith or kin member.S Low levels of participation also might be due to parents’ unwilling- ness to become entangled with the welfare bureaucracy, their errone— ous belief that the new time limits apply to child—care subsidies, the fear felt by some informal providers oflosing Social Security Income (551) or their own welfare benefits, or the fact that a child may already be enrolled in a Head Start or subsidized center—based program. Finally, the lack ofinformation about the subsidy program may act as a barrier to participation for some parents. Limited information may be due, in part, to administra— tors’ fear of their inability to serve all who might come forward for assistance, despite the fact that many states are returning unspent child—care funds to the state or federal government. In short, child—care subsidies are important facilitators of low—income parents’ ability to be gainfully employed. Paradoxically, though this aid is more widely available to families, it is not being used fully. Models tO Improve Subsidy Use To determine what policies and programs can improve the prob- ability that parents will take advan- tage of child-care funding, Growing Up in Poverty staff conducted a series of interviews with a number of key stakeholders in San Jose and San Francisco, California and Tampa, Florida. Administrators in these cities are working hard to increase their subsidy take—up rates. Repre- sentatives from county and city government, center directors, and resource and referral agencies spoke of their program successes and concerns, revealing that they are united in their desire to help families and children thrive. As one participant stated: “It’s all about options. Many of the families we deal with don’t have many. It’s my job to work to improve the few options that they have.”(’ While many models of subsidy innovation exist across the country, the following examples illustrate what some large urban communi— ties are doing to help their families balance child care and work obliga— tions. The programs discussed below are either currently adminis— tered or being implemented by state or local managers of the subsidy programs in the GUP study sites. Strategy 1: Creating a state child— care guarantee One step toward increasing parent participation in a state or county subsidy program is the establish— ment of full support for the child— care costs ofTANF parents. Called a child—care guarantee, this fiscal policy opens subsidy eligibility to all working parents receiving assistance and ensures access to those who apply. The child-care guarantee consists of two parts. First, states establish the criteria that determine family eligibility. Second, they must appropriate a pool of money adequate to meet the needs of all families that qualify. Sometimes this entitlement extends to working—poor families. This state policy is the devolved equivalent Of the federal guarantee to states established under the Family Support Act of 1988, eliminated with the passage of welfare reform legislation. The federal guarantee required states to provide child—care assistance to any AFDC parent who chose to work in return for partial reimbursement of that state’s child—care spending. The elimination of the guarantee, the subsequent cap on federal child—care dollars, and the growing need for child care by TANF mothers means that decisions pertaining to child—care financing now depend on state—level priori— ties. The current dilemma of unspent Child Care and Develop- ment Fund (CCDF) dollars in part is due to the fact that states have LOCAL INNOVATIONS HELP WORKING FAMILIES a POLICY BRIEF PACE been unable to effectively distribute money to all eligible families. In addition, state policymakers have been unwilling to make the fiscal commitment to more fully support the child—care needs of parents moving into the workforce. Other state leaders well understand the link between employment and child—care assistance, and several states have been willing to take on more fiscal responsibility for low— income parents who are now expected to work. For example, California’s governor and legislature have established a state child—care guarantee for parents on CalWORKs who are employed, or those whose benefits have ended yet they still earn less than 75% of the state median income (equaling about 250% of the federal poverty level).7 A limited number of other states have created a guarantee that extends to parents earning 200% of poverty, some ofwhom are employed and have never received assistance, a provision allowed under federal welfare regulations. This policy depends on the availability of state and federal money and periodic review by the state legislature. Such fiscal guarantees also allow for the creation of innovative programs to encourage parent application. Santa Clara and San Francisco county officials have come to realize that parents who have left the CalWORKs child-care subsidy program may not be aware of their n HOW TO PAY FOR CHILD CARE? continued eligibility for child—care assistance. Indeed, the guarantee has allowed administrators to seek out these parents who otherwise might have been left to their own devices in making child—care ends meet. Short of a child—care guarantee, states can implement policies such as those found in Florida, where efforts are made to serve as many low—income families as possible. Employers are drawn into the state’s funding efforts through a “child—care purchasing pool,” whereby company funds spent to assist employees with their child— care costs are matched by the state. Strategy 2.- Expanding local child-care organizations Boosting parental access to con— tracted child—care centers is an important provision that states should consider when attempting to improve parental use of subsi— dies. First, many TANF parents who are eligible for a child—care voucher confront few options, feeling that they can only purchase care from the informal, unregulated network ofproviders or from a family member. Given this di— lemma, increasing the number of contracted centers in high need neighborhoods would be one means ofproviding support to parents while building organiza— tional capacity. Second, notwithstanding the importance of parental choice and the significant role relatives may play in supporting parents and children, the use of public money to finance care provided by indi- viduals not subject to licensing standards raises questions for some policymakers over issues of quality and public accountability. Expand- ing the number ofcontracted centers through grants to local schools and community agencies helps to address these concerns. To be effective, grants to licensed centers can be used in conjunction with vouchers and affordable co— paymcnts. Without building the capacity ofthis center—based sector, parents in low-income neighbor— hoods who qualify for child—care subsidies and prefer centers will continue to have few real options. Strategy 3: Creating adequate payment rates and afiordable parent fees While it is important that fiscal measures are taken to ensure that adequate numbers of parents can be accommodated by a state’s subsidy system, it is also important that reimbursements made to providers cover the cost of quality care. When payments do not match actual costs. center directors and other providers must cut the number of subsidized children that they serve, shave the quality of care, or simply shut down. For children on CalWORKs who are enrolled in licensed care, San Francisco and Santa Clara counties pay the provider up to the regional market rate, defined as the 93rd percentile of the rates charged by licensed providers in the commu— nity. Parents who choose a provider that charges above this amount must pay the difference. When parents are expected to shoulder a portion of the price through a co—payment, that amount should not be overly burdensome. In fact, some na— tional experts encourage states to eliminate co—payments for em- ployed parents earning less than 200% of the federal poverty level and to maintain co—payments at or below 10% of family earnings. In California, parents pay nothing for child care while they are enrolled in CalWORKs, then begin to pay a fee when their earned income reaches 50% of the state median.S Strategy 4: Frequent review of fizmily caseloads Some states and counties distin— guish between subsidy programs according to the employment status of parents. Those receiving cash assistance and going to work often are given priority. In fact, in many states with restricted funding for non’welfare families, TANF parents may be the only ones able to receive child—care assistance. Their counterparts who are employed but not receiving welfare benefits typically are required to put their names on waiting lists. To keep the distribution of subsidy money fluid, local managers in California frequently review their eligibility or waiting lists for CalWORKs families. This practice provides the opportunity to iden— tify former clients who inadvert- ently have dropped out of the subsidy program. This monthly process also minimizes competition for different kinds of subsidies. Santa Clara and San Francisco county administrators are success— fully identifying many CalWORKs parents who are eligible to receive child—care subsidies. Strategy 5.- Co-locatz'on of child-care staflat welfizre ofi‘ices A service delivery concept that is gaining popularity is that of “one— stop shopping” which means that many services exist at a single location; easy access is intended to support parents’ full participation. Situating local resource and referral (R8CR) agency staff, whose primary job is to inform parents of child- care availability, in welfare offices is one example of co-location. It provides parents with the physical and programmatic support needed to navigate through an often confusing and complicated system. Co—location at the “one—stop” centers established in Hillsborough County (Tampa), Florida, has provided a social service staff person to personally visit each site ensuring that TANF mothers are receiving the services for which BOX 1 States vary Widely in WhICh families are eligible for child-care aid... Families are eligible for subsidies if income is under: As multiple of As percent of poverty line state median income Alabama 15 49% California 2.2 75% Florida 1.5 85% Michigan 2.0 52% New York 2.0 65% Wisconsin 1.7 55% ...and hOW MUCH parents must contribute in co—payments. For a single mother with two children earning $12,000 per year, each month for full-time child care she must pay: California $0 monthly Connecticut $5 monthly, Florida $48 monthly LOCAL INNOVATIONS HELP WORKING FAMILIES a POLICY BRIEF PACE they are eligible. This policy helps to explain the high use of child-care subsidies revealed by the GUP study. Likewise, the interconnec- tion between welfare reform and child-care information is believed to be so important that the Califor- nia state legislature has mandated co-location of R8CR child-care counselors at all of its county welfare offices. Upon entering the CalWORKs program, parents participate in an orientation session at which RESCR staff often provide parents with an overview of the child—care program, counsel them on options, and link families to other needed services. After participating in the orienta— tion session, parents can contact the R&R staff for help in finding child care as long as they partici— pate in good stead in the CalWORKs program. Both face— to—face and phone interviews are encouraged. During a focus group discussion conducted to determine mothers‘ responses to subsidy policies, one California mother talked about how helpful it was to have access to someone from an R8lR. “It gives you a jump start,” she said. “And they tell you what to look for, what questions to ask at those certain facilities when you‘re searching for them.” The co—location model can most effectively assist parents when R8£R staff conduct in-person interviews with all TANF parents, not only those who expressly voice a need a HOW TO PAY FOR CHILD CARE? for child care. All parents attending the welfare orientation sessions should be given information on the benefits of quality child care; assistance in completing the sub— sidy application; advice on licensed child care; and when preferring kith or kin care, given information on how vouchers can reimburse their individual caregiver. In many states, all providers who receive a subsidy, except immediate relatives, must submit to a criminal back- ground check. Strategy 6.- Efiéctive child—care orientations Welfare orientation sessions are often overwhelming situations for parents facing a panoply of rules and strict work requirements. Even the savviest parent can feel overloaded by the amount of information given to them. Adding details about child care to the long list of other topics can cause a parent to become over— whelmed and uncertain of what they’ve heard. Because the intent of these sessions is to help parents think about their life in new ways, the method of presenta— tion is as important as the content of the message. To ensure that the child—care subsidy message is portrayed accurately and consistently, and to accommodate different literacy levels, the San Francisco Depart— ment of Human Services (DHS) is in the process of developing an instructional video that will be used during the child—care portion of BOX 2 child-care aid. needs children. What is San Francisco doing to boost child-care subsidy use? I Linking employment support and childcare caseworkers, and streamlining the referral process. I Mounting public information campaigns and videos of current clients discussing child—care options and subsidies. I Conducting periodic outreach and follow-up with parents who are not drawing child—care subsidies. I Working closely with centers and licensed family child-care providers to ensure that eligible parents are drawing I Developing quick response services for emergency child-care. I Developing an inclusion project to support parents with special their CalWORKs orientations. Mothers currently on assistance or those who successfully have moved into the workforce will speak on camera, explaining child—care options, how the subsidy program works, the steps parents have to take to apply, and the importance of financial assistance in keeping a job and supporting a family. The video will augment rather than replace the RESCR staff person’s presence at the orientation session and will be produced in English, Spanish. and Chinese. Strategy 7: Cross training of welfare and child-care stafip Parents can be supported most effectively in their pursuit of employment and child-care services if everyone involved in the case management process under— stands parental needs, program requirements, and service availabil— ity. This translates into having case managers and employment techni— cians who are well versed in the subsidy program and child-care staff who are familiar with the work requirements that parents must meet. The cross—training model allows welfare and resource and referral staff to maintain an effective understanding of child care and welfare policies and programs. Along with updates on program changes, the staff of each unit attend information sessions together. At such sessions, which occur regularly rather than as one—time iiiiiiiiiiiiiiiii BOX 3 Which parents are less likely to draw child-care aid? I Parents from immigrant communities, including Latina and Vietnamese mothers, who may not speak English fluently. I Parents with children under 3 years old who believe that subsidies are fused to center-based programs, unaware of the options available with child-care vouchers. I Parents with stronger support networks who often find a kin member to provide child care, losing out on voucher support. I Parents with no prior experience with welfare or center-based child care, those with the least knowledge of subsidy options. I Parents who live in lower middle—income neighborhoods with a scarcity of centers and family child—care homes. events, child—care providers and advocates speak to staff about the role of quality child care in sup— porting the healthy development of children. Parents on assistance also can be involved in these sessions, talking about the confusion they might feel in sorting out various child—care options, the role of subsidies in furthering their em— ployment goals, and the fears they have in placing their children in care, Whether the provider is a relative or a center teacher. New research findings can enrich training efforts by identifying parents who are less likely to push for child—care assistance. For example, the GUP study has pinpointed several client attributes that help to predict which mothers may need more focused counseling about the availability of child—care subsidies. See Box 3. Strategy 8: Parent outreach and engagement As parent participation in many support services, such as Medicaid, food stamps, and child care seems to be stagnating, program adminis— trators are searching for the reasons why. Qualitative and quantitative research suggests that mothers are assuming that the TANF time limit also applies to these family support programs which are not time— limited. As a result, a significant movement has developed to engage parents and increase their participation in community— based programs. LOCAL lNNOVATlONS HELP WORKING FAMILIES POLICY BRIEF PACE Understanding the integral role outreach efforts play in engaging parents personally. the San Fran— cisco DHS ( ouncil..\ and the Childrens \an 1 1anc1scos largest R&R. are working with l’arent \‘oices. an advocacy organization dedicated to providing a vehicle for parent engagement in the political process. DHS is aware of how ineffective the outreach message might be with some clients if it were to come directly from their agency. As a result. an outreach worker. herself a former Cal\\HORl\is recipient. is coordinat— ing the initiative. finding and working with parents to encourage participation. Going out into communities where parents live and work. knocking on doors. and talking to members of different religious communities the effort in many neighborhoods is proving to be quite successful. To date. well over €00 former Cal\\”ORl\is families have been re—enrolled in the child—care subsidy program through l’arent Voices and the Childrens Council.“ In addition. the Childrens Council is working with a multi—media company to produce public infor» mation materials to support the work of l‘arent \Voices. l’osters. billboards. and brochures will be made available. sending the simple message that ifa parent has ever been enrolled in ’l';\t\'li. they may he eligible for child—care assistance. I] HOM/TOPAYFORCHHDCARE? Conclusion Ultimately. a combination of approaches should be taken to increase a state or countys child- care suhsidy take—up rate. as no one method will be adequate. Prior to implementing these policies. local policymakers might conduct a community—based needs assessment to understand current usage pat— terns. barriers to take-up. and the many factors that influence parents options. lfthe utilization ofcurrent subsidy dollars can be raised and a wider range of working—poor families can be served. millions of additional parents would become more e111ployable. Stronger revenue streams would help boost the sustainability and enrollment capacity ofcenters and family child—care homes. and fuel much needed gains in program quality. In the absence of these advances. we should not be surprised when low— income mothers fail to hold down a iob or when millions ofchildren begin kindergarten already behind. Thanks Dissemination and policy engage— ment activities of the Growing L p in Poverty l’roiect are funded by the .\lac;\rthur. Mailman. and Packard foundations. the Graustein .\lemorial Fund. and the California Department of Social Services. Endnotes 'l'.1\1\'l'.\\hieh stands foi 'lemporary Assistance to Needy families. replat ed the .-\id to Families with Dependent Children program under the 111% federal welfare reform act. ‘ l'S, Department of l lealth and Human Sen ices. :\dmini.stration for Children and liimilies ll‘l‘W). .-\ceess {11(‘ltild (are lot low ltuome \Vorking Families. .-\1ailable at littpz1"i'\v\\\\,.1tfdhhs.gov/ne\vs/ press " l W)" "cert-pt 11'1 , h 1 m ; (irowing l'p in I’m e111 l’roiett (3000i. Remember 1/11‘ ( 71/71/1111: JIM/1111 It’ll/.mtt' 11‘211-1~.1m/1 /11/(/(,111'1‘ Mir/1'1 lit/1.111 N111” w, lie1keley. ( "\z l'11i\ersityof (‘aliliu'nim lierlxelu .1iitl \ale l'niyeisitv. ‘ \tliweinliarrl I.: [$11111 s. ll.\'.: 1'\' \Veikart. D.l’. il‘Mfit Mei/xlftaux /1’1‘1/1/.:/~' H11 l’w'ri /'11wr/11111/Sim/1 //'1'1111|q/1 in C V \psilanti. \lithigati: Ilighlbtope l‘ress. (ironing hp 111 l’mtitv l‘itiieti CNN“, 11 1'sonal distussiiiii \Hlll \111 llk le Rutherford. ('hild( .ue ( iiiiil‘tllllaltil. \111 l tantiseo Department of l luman M11111» [line 5'. fill)”. ( .1l\\URl\s. \shith stands lorkalifor11ia\Vork Upportunm and Respons1bilit1 to Kids. is the states \\tll.llk prngiam. ‘ tl1lilor111a subsidy 1egulations also require that pim ide1s tanuoi t barge subsidi/ed parents more than 1l1.11\\hith1|11\ thaige fee paying families. \\1i11en toniinunitatitin with l innea Klee. l\t\llll\t‘ Diteettir. Ch1ld1’ens Countil ofSan lIatitmo.Member10.1000. For additional information Natienai ,-\sseciati011 for Child Care Resource and Refei 1.11 AgenCies 1519 r Strt “et N‘W §uite 500 \Xas‘i1iiiut011, DC 2000-1» 1 i06 Cit yand Countv of San Frantisco Department of Human Sen/ices P0 Box 7988 San Frantisco CA 94120 a1eont\ lCGS 1i1antiseoCi111dren's Comm! 75 Suttei Stieeti Floor 111F1anc1sce CA 941 02-li03 ll) 'fl County of Santa Clara Employment Support initiative 1725 Technology Drive 2 ‘Fleer an Jose CA 9511c ttl1iSL1iief.Si ES 0 CIEQSE tail ‘10-’64l7333