ADDRESSED TO PARENTS, EMPLOYERS, AND EMPLOYED, BY CHARLES EDWARD PARSONS. “ So ’tis in books tbe chief Of all perfections, to be plain and brief.” Butler. LONDON: PROVOST & CO., 36, HENRIETTA STREET, COVENT GARDEN. PRICE ONE SHILLING. PRINTED TOR PROVOST AND CO., 36 , HENRIETTA STREET, COVENT GARDEN, LONDON. CLERKS. 21 » and perhaps, to a reflective mind, showing how indiscriminately the market for clerks is crowded. These lucky gentlemen are to he met with in almost every town, and may easily be distinguished by the observant as, early in the afternoon, they saunter homewards, weary and languishing, thoroughly con¬ vincing the on-looker that they consider work “ a horrid bore, you know.” Influence and favour do the ordinary clerk serious harm, hut in the end the employer of an inefficient discontented “ friend of the family ” is the chief sufferer. It is scarcely likely that with all these distinctions and differences amongst clerks a successful union could he established. Class prejudice is as deeply rooted in this as in any other mixed body, hut though this spirit of clannishness cannot he eradi¬ cated, yet it may he utilised and improved; its objects may he raised and its ambitions fostered by the adoption of such a scheme as I intend detailing in these pages. There are, it is almost needless to remark, a large number of offices where upwards of twenty clerks are engaged, and some where there are more than two hundred—nearly all performing similar duties ; and amongst the number are frequently found highly intelligent and studious youths—steady, thoughtful, and industrious. These are thrown in company with others thoroughly dissipated, lazy, and careless ; the good, indifferent, and bad being paid equal sala¬ ries, except in cases where length of service may create a slight difference. It would be very difficult to exaggerate the ill-effects of this compulsory com- go J-i -I CLERKS. panionsliip upon the more respectable and worthy of these young men, for, beyond their own self-esteem (easily undermined by “ evil communications ”), they are bereft of every inducement to retain the respecta¬ bility and integrity they possess. I fear there are very many who can corroborate this from their per¬ sonal observation. How often, too, one can pick out from a group of clerks individuals evidently undertaking thoroughly uncongenial employment, with not the slightest taste for clerkship, and who, hut for adverse circumstances, would he very differently engaged. All these, waifs and strays cling to clerkship as the raft which will float them, and the bona-fide clerks are the sufferers. It must he evident to all employers that their businesses are injured materially by being entrusted to persons taking no genuine interest in their duties, and the ill-effects of this clashed-togetjier system cannot he seen in any offices within my knowledge more plainly than at the Railway Depots in our large cities and towns, where may be found young men of good associations, sons of professional men and others of the upper middle classes, and the lowest class of clerks working in the closest proximity. This is an evil which no system short of education in its widest sense can cope, but its consequences should receive more consideration from parents when deciding upon a career for their sons. Having referred once or twice to Railway Com¬ panies, I may here allude to the miserable salaries they, as employers of clerks in particular, are accus¬ tomed to pay to competent men. For instance, the CLERKS. o g applicant for a clerkship on one of the railways in the South of England is required to answer upon the Company’s “ form of application/' a multitude of questions so insulting and impertinent that no youth of spirit would condescend to entertain them ; and to fulfil a host of conditions quite out of keeping with his salary or position. The following are but a few taken from a long list of these questions and regulations:— o “ Are you in debt ? if so, to what amount ? ” Are you married, or single? If any children, how many?” c ' Are you engaged in any business or partnership?” &c. &c. After these come the “ conditions of accepting service,” which, under Section I., comprise forty-five separate rules. Some of these are so unique that I give a few par example :— Applicant must send doctor’s certificate that he is free from illness, lameness, &c., &c., and a declaration that he is of steady and sober habits. If appointed to the service he must strictly observe every regulation issued by the Com¬ pany, and may be required to carry a book or copy of such regulations about his person when not on duty. Must devote himsel f exclusively to the Company’s service and interest, not only during regular hours, but at all other times when required. Must reside very near to his customary place of duty. Must agree to forego a fortnight’s pay, to be kept in hand “ as a security for good conduct.” 21 CLERKS. Must provide security to the extent of £200 or over, for liis faithful service. Is required, “ when not on duty, to avoid the risk of impairing his strength or efficiency by fatigue, exertion, or exposure of any kind” (the “ fatigue, exertion, or exposure ” apparently being condoned if incurred while on duty). Is enjoined to reserve the right of relinquish¬ ing his dwelling at short notice, as he is liable to he transferred to different parts of the line. Must have a good watch, and always keep it in use when on duty. Must enter in the attendance books the exact time on each occasion of his coming on or going off duty. Is expected, “ whether off or on duty, to he at all times neat and cleanly in his person and dress; to avoid all foppishness and affectation of singularity (!) in dress, in person, or in manner.” Must he ready, obliging and courteously atten¬ tive to all persons; making full, true and satisfac¬ tory answers to every passenger or other person with whom the Company may have business, “ Is particularly required to he thoroughly acquainted with the use and observance of the signals ; if connected with a station must learn to work the electric telegraph, and make himself thoroughly conversant with the regulations respecting it.” Must behave “decorously” when off duty, “on pain of instant dismissal from the service ; ” and must have led a blameless life before enter- CLERKS. 25 ing the service, otherwise, “ although the offender has not been convicted' of the misdemeanour laid to his charge , he is subject to instant dismissal, with forfeiture of all back pay and other emoluments !” For a model youth in full possession of all these qualifications, for such an embodiment of simplicity, amiability, virtue, and business capacity, “the Directors are accustomed to allow T a salary at the rate of-” how much think you? What would such a clerk be fairly worth to any firm or company? Bear in mind the various attainments and observ¬ ances which are demanded, and you will scarcely be prepared to be told that the remuneration offered is —$60 per annum for the first six months, “ when it will be raised or loivered in proportion to the then ascertained value of the services and general aptitude of the clerk.” Out of this mean pittance the wages of all who are paid weekly are stopped during absence from duty, “whether arising from sickness, leave of absence, or other cause.” All the Company’s servants are recommended to become members of the Provi¬ dent Society in connection with that particular Railway, and are further advised to insure their lives in it! It is unnecessary to make any more lengthy quo¬ tation from the volumes of absurd rules and unreason¬ able regulations published by the Railway Company in question—humbug is always intolerable; but what I wish to call attention to is the fact that it is an easy matter for the Company in question, and many other Railway Companies nearly all equally CLERKS. 26 exacting, to procure clerks who will give tlieir services upon such conditions and for such remune¬ ration. Slight indeed must be the estimation in which the clerk is held by the employer who, for the fulfilment of duties embracing obligations such as those I have quoted, can offer a salary of £60, or even less, per annum ! A corporate body is said to have “ no soul to be saved and no body to kick/' and the saying receives daily verification,—for Boards of Directors apparently sink all individuality, and frequently engage their clerks with less discrimination and with less humanity than is displayed by an individual, knowing how many unemployed there are who are willing to do the work for the money offered; and the reason we hear comparatively few complaints from underpaid clerks is —not that they are indifferent to their cir¬ cumstances, but that they are rendered well-nigh powerless to appeal against the existing scales of pay, because of the vast numbers who are waiting to step into their places (should they be vacated) for even less than they are receiving. At every turn they are confronted by that competition which has been their chief enemy throughout. Their utter helplessness is due solely to the indiscriminate over¬ crowding of that particular labour market in which clerks can alone expect to find employment, and when carried to the fearful extent with which the advertisements in the daily papers have made us familiar, this competition is fraught with ruin to the prospects of those who are legitimate clerks ; for, as the necessaries of life increase in price, the eager CLERKS. 27 crowd of employment-seekers is augmented, and, owing to their fatal—but, alas, to some extent, un¬ avoidable—propensity for undertaking office duties at the minimum wage, they contrive to lower the market value of clerks’ labour far beneath a just standard, and almost compel employers to select assistants willing to accept salaries totally inadequate to the responsibilities they undertake, and out of all proportion to the current cost of living. I do not, of course, affirm that salaries should be continually advancing in the same ratio as the cost of every-day requirements, for every increase in retail prices must affect the purse of the employer as well as of the employed ; but I wish to remind my readers of the difficulty which the recipient of a small salary encounters when he endeavours to meet and obviate by retrenchment and economy any ad¬ vance in the market value of articles which are to him, and those depending upon him, absolute neces¬ saries ; simply because he has never indulged in extravagant and unnecessary purchases. Retrench¬ ment would only mean to him the giving up of one necessary or another, no matter whether it take the form of clothing, of furniture, or of diet; or else it means that he will no longer find it possible to lay aside the small weekly sum to form a fund to be expended hereafter in the education of his children, or other hopes that have been cherished, as well as enjoyment of a season of recreation, or of pro¬ viding against the proverbial “ rainy day ” which is inevitable in clerkship. In short, an advance in the price of commodities necessary to life means, to 28 CLERKS. the poorly paid of every calling, exactly wliat a Strike or Lock-out means to the labouring classes— namely, a withdrawal of the means of procuring proper subsistence, generally resulting in resort to unsuitable diet. These considerations should weigh with the em¬ ployer more than they usually do, and induce him to inquire a little more closely into the actual cir¬ cumstances of those who depend upon him and the salary he pays. His moral and social obligations extend beyond the weekly payment of his clerks’ wages, and a little genuine interest in this direction would he “ Time and trouble well applied.” Occasional ingratitude would he encountered of course, hut, as a general rule, the more the employer does to advance the welfare of his clerks, the more will they exert themselves in liis interests. A moment’s reflection must convince him that he would be the chief gainer by treating his assistants as though they w T ere his fellow-creatures, with hopes and aspirations above their present conditions. Insurance, so often urged upon the poorer classes, has undoubtedly its benefits, if only that it stimu¬ lates the habit of saving, and provides something for the assistance of the widow and children of the insurer at his death ; hut it must he remembered that it is the relatives alone who derive any benefit, while, instead of the insurer procuring an advantage, the payment of premiums still further cripples him in his struggle to maintain a respectable appearance. The supposition that small salaries command good CLERKS. 29 and faithful work is thoroughly erroneous; indeed a greater fallacy could scarcely exist; and though here and there an underpaid clerk may be found doing his best in the hope that his efforts may be appreciated and his salary raised, yet by far the greater number of those engaged at paltry salaries do paltry work. Better paid, they would work better; hut being doled out a meagre pittance they cannot do their duties in a manner satisfactory even to themselves. They lose interest and become dis¬ heartened in their work; grow discontented and unsettled, and are continually on the look-out for better-paid employment. What can be more detri¬ mental to the interests of employers than this state of continual come-and-go uncertainty on the part of his office staff ? It militates directly against his chief interests. In addition to the many evils arising from this cause, the employer of cheap labour has to put up with a large proportion of the defalcations of dishonest assistants. How can a clerk’s incen¬ tives to honesty and faithful service receive support by the payment of a salary which must keep him in straitened circumstances ? The Pall Mall Gazette , recently alluding to the morality of clerks and the numerous cases of petty embezzlements which have of late formed the subject of proceedings in our police courts, calls upon mercantile men and traders gene¬ rally to “ consider whether in many instances a more liberal scale of salaries might not in the end prove an economy.” It is part of no one’s plan that a man should slave and drudge all his life for the sole purpose of earning the bare necessaries which main- 30 CLERKS. tain it. Society, commerce, and national prospe¬ rity, are alike interested in our living lives of which luxury, mental culture, and ultimate personal ad¬ vancement, form a part; and yet how many there are in our midst who, by reason of the competition keeping them in needy circumstances, have no choice but to “ ^Nourish a blind life within the brain.” Given the means of improving the condition of a class of intelligent people and the result will speedily be observed ; and it is narrow-minded and prejudiced to suppose that when a clerk asks for a higher salary he has in view no nobler object than indulgence in extra eating or drinking. To him increased salary spells improvement in his mental condition, the means of gratifying his intellectual tastes. Liberal wages, when the condition of a nation is prosperous, become the mainspring of industry and greater pros¬ perity, raising the tastes of all classes, and creating a demand for luxuries, tending to the promotion of line arts, and encouraging refinement generally in ever-spreading circles; and clerks, if paid salaries commensurate with the character of their duties, would be enabled to participate in these benefits to a greater extent than they can at present; for clerks (except when compelled by their narrow circum¬ stances) are no more addicted to living from hand to mouth than any other section of the community. They recognise, quite as fully as the better paid classes, the necessity of making -provision against illness or loss of employment, but with the salaries now in vogue (partially justified by the unreasonable CLERKS. 31 competition and tlie state of their labour market) such providence is impossible. Speaking generally, clerks have at present no definite knowledge of what their prospects are ; their future is a matter of pure speculation, and likely to he governed by chance at all times. However well conducted in their respective situations, they are liable to be thrown out of employment at short notice by the death or failure of their employers, to take their sorry chances with others who may be more or less competent than they are, but who are quite prepared to under-bid them in the struggle for re-engagement; or they are in the greater danger of losing their appointments solely by reason of the cheap competition alluded to. The consequence of these frequent and sudden dismissals is that clerks are often compelled to accept duties very different and salaries far inferior to those they have been accustomed to, even when fortunate enough to obtain another situation readily. Surely where the interests of so vast a body of our fellow-beings are concerned some endeavour should be made to obtain a tangible security, and the prospects of a youth receive more careful consideration by his parents or guardians. I speak with moderation when I say that nowa¬ days parents are far too prone to think a youth’s good fortune certain from the moment his legs dangle from the stool in a mercantile office. “ A good clerk is always sure of being employed ” is their consoling and frequent reflection. It is a mistake. The belief alleviates anxiety and generally brings comfort to those whose young friends are apparently doing well 32 CLERKS. in tlieir respective offices; but it is thoroughly erro¬ neous to lay to heart the flattering unction that a clerk, even of proved efficiency and integrity, can secure constant employment. A large proportion of those who are at this present time seeking situations are thoroughly qualified by commercial training and by uprightness of character to accept employment invol¬ ving the greatest care and responsibility, and are willing to do so for salaries somewhere about <£1 per week ! I have seen sober, well-educated, well-recom¬ mended clerks, possessed of first-rate business qualifications, and conversant with one or two foreign languages, walking the streets of London almost barefoot, reduced to the lowest depths of genteel poverty, and have known such men calling at upwards of sixty offices a day in the hope of obtaining employment, but without success. Others I have known to have systematically walked some thirty miles of pavement a day in search of the employment they had been brought up to, and, after seven or eight weeks spent in fruitless inquiry, con¬ sidered themselves fortunate —so severe was the competition—when they succeeded in obtaining berths as night invoicing clerks at 15s. or IBs. per week at a Metropolitan Goods Station. These are not rare instances, and are by no means the worst which can be placed on record as evidencing how the cheaply-educated and brainless macliine-like youths have supplanted the bonde fid clerks. Anyone familiar with our principal towns may, with a little inquiry, meet with similar experiences. The present condition of the average clerk, the CLERKS. 41 have convenient opportunity for obtaining additional qualifications. The scale of salaries I have proposed is computed upon the basis of an average of eight hours office - work per day. If the employer's office hours are longer, he should pay a trifle more to his assistants; if. they are shorter, the clerk can afford to accept something less, for he gains the additional time in which to prepare himself for future advantages. That there are difficulties in the way of the general adoption and application of my scheme I am well aware; but they are not insurmountable ; and in competent hands such a plan would, I believe, work very successfully, and be of advantage to all parties concerned. The commercial value of the clerk would be more clearly defined, his advancement would depend solely upon his individual exertions, the best clerks would secure the best-paid appoint¬ ments, and the whole class would be actuated by motives arising from emulation, self-esteem, example, and encouragement of friends, to strive for the cer¬ tificate of the highest grade—obtaining which, they would be upon a commercial equality with others who had toiled and won. A fair field would be open to the intelligent and deserving (who, under this system, would find it much easier than at present to obtain situations suited to their individual abili¬ ties)—the undeserving and unqualified would remain or he placed in the lowest grades, and every clerk would find his level, increasing his remuneration only as he improved his abilities for business, while 42 CLERKS. the anomalies which frequently characterise appoint¬ ments now would, I firmly believe, be swept entirely away. By recognising the Institute and its rules em¬ ployers would procure the best possible guarantee of the business qualifications of their assistants; they would know exactly what remuneration each one was worth; they would have a far more diligent and studious class of assistants ; and, lastly (but not of less importance), they would know where to obtain one or one hundred clerks of the grades most suited to their respective wants or purses. Parents would be enabled to see plainly in what grades were ranked the surplus of unemployed clerks, and would educate those of their children that they intended to devote to a commercial life in strict accordance with the immutable laws of supply and demand. Further than this, should the project be tried, it would in all probability have the effect of opening up schools for thorough technical commercial training, and most employers will readily admit that the want of such establishments is often very severely felt. I do not anticipate that the least deserving of clerks will agree with any scheme based for its suc¬ cess upon competitive examination and advancement by merit, because such a reformation would probably lower their present salaries and touch them in their tenderest point; but all who are anxious to advance by their own exertions, and by careful studious attention to the requirements of their calling, would undoubtedly benefit by such a plan. CLERKS. 48 In concluding my observations upon the subject, I would have it remembered that all innovations upon recognised institutions must, in the nature of things, meet with opposition; but I trust that what¬ ever may be the ultimate fate of my scheme— whether it be taken up and elaborated by abler pens than mine, or meet with the neglect occasionally awarded to theorists even when theorising upon matters of universal benefit—there may remain to me, in the opinion of my readers, the residuum of satisfaction that I have caused attention to be drawn to the condition and prospects of an ill-paid class, and perhaps induced many to consider the career open to them ere entering or being entered by others in already overcrowded ranks. Especially would I ask parents of all classes to ponder well over the existing conditions before placing their children to a life of drudgery inadequately remune¬ rated and already swarming with underbidding com¬ petitors. Printed for Provost & Co., 3G, Henrietta Street, London, W.C, PROVOST & CO.’S RECENT PUBLICATIONS. ^AJ\AAAA/\/VVV^ /\A^.A7V\r* F I O T I O HXT- AyVA.A.A/Vv/"' /■» A.AA AAA. 2 volumes, crown 8vo, price 21s. HERONDEN; or, Some Passages of Country Life. By a. GOLDNEY. “ The language is good and simple—evident signs of power of depicting charac¬ ter—a decided vein of thoroughly unforced humour.”— Morning Post. “ An exceedingly well-managed tale, in which a slender plot is so cunningly contrived as to retain an increasing interest to the end. The story is good and pure in tone, and elevated and refined in style.”— Guardian. “ A most delightful novel—exceedingly well written. The stoi’y is one of intense interest. The whole work is of first-class merit.”— Sheffield Post. Crown 8vo, cloth, price 10s. 6d. THE RECTOR OF ST. JUDY. By WILLIAM SOLEMAN, Author of "Songs of the West,” “ Caxtonia’s Cabinet,” &c. “The ‘Rector of St. Judy’ is quite out of the ordinary run of novels. The scenes are presented with a remarkable amount of graphic portraiture, with a keen insight into character, and with a shrewd, incisive humour, which establish the author’s title to be considered not merely an observant, but an original writer. When the author paints from nature or delineates character, he is nearly always successful, and sometimes remarkably so. Clergymen figure prominently. The book has very considerable merits, is very readable, and in happy contrast, by its vigorous, manly style, with the ordinary run of novels.”— Western Morning Neivs. In paper wrapper, price Is. Illustrated. THE VISIT TO THE CELLS. Yk HUMOROUS TALE BY EBUSTST ECKSTEIN. (Translated from the Fifteenth German Edition.) “ The original is very popular in Germany, and it will certainly be welcome here, for it is truly comic in its nature and is written with a great deal of genuine fun .”—Public Opinion. “A very humorous story of school-life .”—City Press. “Amusing without being childish, and highly humorous without being coarse.”— Figaro. “ This little sketch will be sure to evoke much laughter from the reader, as he proceeds with the sketch. The comic effect is simply irresistible .”—Gloucester Mercury. “ Will delight young readers, to say nothing of their elders.”— Lloyd*s Paper. Crown 8vo, cloth, price 5s. THE SISTER’S YEAR. “ The scene of the ‘ Sister’s Year ’ is laid in Ireland, and it is to its complete and yet not exaggerated nationality that it owes its chief charm. It is evidently written by an Irish author, at home with, but not showing up, the people. Instead of feeling (as so often is the case with an Irish tale) as if we had been seeing a farce, we feel much more as if we had been staying with Irish friends, and amused in due measure by their surroundings. To add to this feeling, there are some capital descriptions of the wild, beautiful, yet desolate scenery. We hope our readers will conspire to order the book from their several libraries, for it is quite worth reading .”—Literary Churchman. LONDON: PROVOST & 00 , 36 , HENRIETTA STREET, COVENT GARDEN.