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 ’’’RAF^IC club?. 
 
 The subject assigned me is that of Traffic Clubs and I have 
 assumed that it was expected I should present some reasons for the ex-* 
 istence, as vrell as some channels of usefulness, of these organizations. 
 
 Parenthetically, we must agree that in thia busy world there 
 is little chance for existence and none for survival of such agencies 
 unless they supply some need of the hour in helping to solve the prob¬ 
 lems of our times# And what greater problems have we than those of traf¬ 
 fic and transportation? - In that they affect directly or indirectly, 
 every phase of commercial develop/ment, whether in providing an outlet 
 for nature*s production of raw material or a market for the finished 
 product of man’s ingenuity in manufactures whether in fixing the value 
 and income of the soil or of the securities in which our savins and 
 accumulations are invested; of vital importance to all enterprise having 
 for it s o b j e e t—fc he dev elopement of the unlimited resources of our Kation* 
 
 How essential therefore that the interests of the carriers 
 should receive the thoughtful and serious consideration of all our me,, 
 of affairs and should be afforded the fostering protection, as well ns 
 made subject to the prudent and conservative regulation, of our Govern¬ 
 ment « 
 
 It is most desirable as a means to this end that th© two in¬ 
 terests most immediately and actively identified with braee traffic, 
 should establish, by mutual effort a platform upon which they can dis¬ 
 cuss, in the liffhtof personal acquaintance and friendly relations, the 
 problems which are ever present and which, from the very nature of things, 
 must constantly arise# 
 
 In this I think we find a large measure of Justification for 
 the existence of the Traffic Club and of which your organization is an 
 
 honorable example# 
 
 Further Justification, however, is to be found in the fields 
 Of usefulness to be served# That which I regard as first in importance 
 is the opportunity to create and cultivate the spirit of fraternity and 
 which has been recognized throughout all the world’s history as a basic 
 principle of all co-operative progress, in that it 1 b the inspiration 
 of all unity of interest, of aim and of effort# 
 
 Common Characteristics and common interests are the foundation 
 principles of all oo-operation,but it is oflly in identity of interest 
 that co-operation becomes complete# assuredly, as shippers and represen¬ 
 tatives of the carriers, we have common characteristics and common inter¬ 
 ests, and while we may not always appear to have an identity of inter¬ 
 est - it sometimes appearing, in the heat of complaint and of controversy, 
 to be the opposite,- I firmly believe that in the long run there is to 
 be in the principle of success or fail ure, prosperity or th e re**?-* 
 complete -irden^tlficatlon of interest between the carrier and the 
 hy? Because, in final results what builds up the one builds up the other 
 and what destroys the one destroys the other 2 It is th© principle of 
 *I bold and am held.” 
 
 It should be remembered, however, that there is nothing in this 
 which Interferes with liberty of action, except, that just as liberty of 
 law is the result of law, and not, as many suppose, of the absence of law, 
 so is economic and commercial liberty the result, instead of the absence, 
 of obligation# It is freedom of action, so far restrained as is necessary 
 and expedient for the general advantage or good of the whole# And just 
 here we think will arise the greatest problems that confront us in ye«u 
 
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 our relation of shipper and carrier and which only wisdom and 
 good Judgment 9 coupled with Justice and consideration, can solve# They 
 will not always be solved without misunderstanding or conflict# Ignor¬ 
 ance, selfishness and hasty conclusion will sometimes influence both 
 sides and difference of op inion,based on honest Judgment, is bound to 
 oocur# But these issues must be met and how preferable that we should 
 seek to meet them, whenever possible, on a platform such as that of the 
 Traffic Club, rather than in the arena of political agitation and of 
 adverse legislation, which are bound to create resentment and friction 
 and set in motion waves of reprisal and injury which quickly pass be¬ 
 yond the power of either interest to check or control. 
 
 There must of course be a more conclusive method of adjustment 
 of such differences than can be supplied by the Traffic Club and this 
 we have in our present Interstate Commerce Law,which I believe is now 
 proving Itself equal to an enforcement of the only fundamental princi¬ 
 ples of regulation of the carriers within economic lines, namely of 
 integrity of conduct and of just and reasonable charges without discrim¬ 
 ination# 
 
 '’’his law, ©specially in its enforcement of open and equal 
 rates to all without discrimination,has X believe proved a blessing to 
 both the carrier and the shipper# hat it may lack in elasticity of 
 rate adjustment it more than supplies in security and confidence by 
 an assurance of an open showing, a fair field and no favor# 
 
 I also believe that this law i3 being administered fairly 
 and ably by men who have risen to their high privilege of dealing 
 fairly with the carrier as well as the shipper. Tould that more of 
 our legislators better understood and more fully exemplified toward 
 the carriers the spirit of fairness which is duo them and which,for 
 economic reasons, must in the ehd be the only right method of promoting 
 the public’s best interests# e commend to our statemen and legislators, 
 as well as to all thoughtful men, the utterance of Chairman Knapp in 
 his recent address before the American Academy of Political and Social 
 Science* It comes from one who, by reason of his ability, position and 
 experience, is undoubtedly as well qualified as anyone in official posi¬ 
 tion with the Government to speak with intelligence and authority on 
 the subject* e quote* 
 
 "The passing of a generation, as It were, the railroad and 
 the steamship have transformed the whole of Industrie 1 and social life# 
 "•hey have enriched every occupation, given added value to each pursuit, 
 added to the means of human enjoyment,and made our vast wealth possible. 
 At once the greatest achievement and greatest necessity of our modern 
 civilisation; but we do well to remember that this marvelous achieve¬ 
 ment has been aceomi>lished by private enterprise and private capital, 
 and that we must look — we certainly should look — to that same source 
 for Its further and adequate development# 
 
 Par distant be the day when any thoughtful man will seriously 
 contemplate a different national policy, but if we rely, as we should, 
 on private enterprise and private capital to sufficiently incroase our 
 transportation facilities, we must make that primary vocation so attrac¬ 
 tive in its opportunity and its responsibility that it v;121 
 its management the best and ablest men the Ration produces, and be •>*._ 
 ficlently lucrative to insure the necessary investment of money to real¬ 
 ise our further needs# In a word, we need our best men in this primary 
 business, and a very large amount of money, to make it adequately suc¬ 
 cessful# This, in a word, simply means, as I take it, that whatever may 
 be our national or state x:>olicy, what prohibitions may be enacted or 
 privileges restricted there must be the opportunity to charge rates which 
 will give sufficient earnings to make the business fairly profitable and 
 to attract sufficiont capital for Its added extension#" 
 
 Cannot this be accepted as a fair and just setting forth of 
 the obligation of the public to the carrier, subject only to the oondi- 
 
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 tion of law that there shall be on the part of the carrier. Integrity 
 of conduct, reasonable and Just charges and freedom from discrimination. 
 
 The greatest obligation, in my opinion, resting upon the car¬ 
 riers 4s their contribution to the continued development and prosperity 
 of our country, is adequate facilities and prompt and efficient service. 
 It la not, as I understand it, so much a question with the average ship¬ 
 per as to Just the amount of the charges on his shipments, as it is the 
 character of the service which he receives and the relation of his 
 freight chargds to those of his competitors. 
 
 The spirit of our business men, as well as our people in 
 general, has always been that of willingness to pay well for that which 
 is superior, on the well known theory that superior quality necessarily 
 
 involves extra cost. 
 
 My greatest ambition for the railways of this country is to 
 •ee them at their best physically, fully equipped and ready to make 
 good any reasonable demand that may be made upon them to fulfil the 
 obligation of service, especially when the time comes again of busy 
 factories and loaded oars - as it surely will* 
 
 Aside from the platform of common interest, the most influ¬ 
 ential factor in the promotion of a right and harmouious relation be¬ 
 tween the shipper and carrier contemplated by the Traffic Club, is thut 
 Of promoting a better personal acquaintance. This is most happily ex¬ 
 pressed in the couplet which prefaces your book of Memberships 
 
 "If I knew you and you knew me, 
 if both of us could clearly see 
 And with an inner sight divine. 
 
 The meaning of your heart and mine- 
 I’m sure that we would differ less. 
 
 And clasp our hands in friendliness. 
 
 Our thoughts would pleasantly agree. 
 
 If I knew you and you knew me. n 
 
 The value of the personal equation and of friendly relationship 
 as the ground for reaching mutually satisfactory conclusions is too well 
 understood to need amplifieatIon,but I would like to refer under this 
 head to a letter from a shipper recently published in one of the Railway 
 T eviowa, and In which he advanced the idea that there was more or less 
 of a conviction In the minds of the public that there was an assumption 
 of superiority on the part of the carriers and their agents in dealing 
 with the public. 
 
 Personally I think there is no Just ground for this in our 
 time* The impression doubtless arises from the fact that it rests with 
 the carrier to establish certain rules to govern its vast army of em¬ 
 ployees and which necessarily become arbitrary because of the impossibil¬ 
 ity of giving to each employee authority to adjust each matter of con¬ 
 troversy on its merits. For manifest reason*, he must in moot cases 
 enforce the rule and leave the adjustment to higher officials. 
 
 In this respect, - with its wide spread territory, its 
 positive regulations for enforcement of legal requirements and those 
 of safety, its multiplicity of rules and regulations, its great num¬ 
 ber of employees with varying capacity - tho carrier is very differently 
 situated from the average business firm,which as a rule has some one in 
 authority upon whem toe ground to settle differences with its customers 
 when they arise. Hence, the seeming arbitrary character of the carrier* 
 rule Is but a necessity of the situation and it seemj difficult to se* 
 how it can be avoided. 
 
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 lii our opinion, its unpleasant and objectionable effect can 
 be cntirelv overcome by the exemplification by the carriers* agents 
 of the spirit of courtesy and friendliness which the Traffic Club seeks 
 to govern the relation between its members# Next to its ability to 
 fully qualify in service.the beat characteristic that any carrier can 
 possess is that of a courteous and friendly personality of its officials 
 and other employees who come in contact with the public# 3uch an influ¬ 
 ence does not end with that company, but it makes for the welfare of 
 carriers in general. 
 
 In conclusion, permit me to suggest, that In my opinion the 
 social entertainment side of the Traffic Club should be Incidental# 
 
 It will prove but a rope of sand if depended upon to promote 
 membership and Interest. Hence there should be, as a primary feature 
 of all regular meetings opportunity for consideration and discussion 
 Of traffid~^questions, so as to stimulate a desire for a greater and 
 more accurate knowledge of traffic affairs as well as to promote uni¬ 
 form understanding and unity of conclusion with respect there, and to 
 which liberty of expression and eandid statement are always essential. 
 
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