•- ? ■) 'ro ••• • • . •••*••• • • *, • •*, POSTAL Ai^D TELEGPAPHIC V\ 'e n »-\ \ T hree months ago a deputation did me the, honour to ask me to place myself at the head of *a movement for establishing half- penny postage throughout the United Kingdom. I had to decline, at all events for the present, on the gtound that the cost would exactly amount to three millions per annum, and that the Chancellor of the Exchequer was not born who would consent’ to give up this sum, and increase the income-tax by about three halfpence in the pound. Before the Select Committee on the Post Office Estimates, however, it was elicited that postal profits were increasing at the rate of two hundred thousand a year. While holding that the Post Office had no right to make a profit out of the work which it had been appointed to do for the public, I joined with Mr. Shaw Lefevre in a resolution that the profit of the Department should stop at three millions, and that any surplus realised over and above this sum should, in the words of my resolution, “ be devoted to facilitating, cheapening, and extending the postal and telegraphic communications of England and the Empire,” in other words, to postal and telegraphic reforms. It is the purpose of this article to enumerate briefly these reforms, and to point out the defects of the postal and telegraphic systems, the grievances of which the public complain, and the remedies which should be applied. Although the Postal and Telegraphic services are of such vital importance to the community, it is more difficult to secure a reform in them than in any other branch of the State administration. They constitute the essential machinery of social and commercial life ; they economise our time and labour, enable us to speak or act at any number of points without the necessity of being present, provide us with trained and trustworthy messengers, carry our parcels, bring oS-Tl l'3 1 328 THE CONTEMPORARY REVIEW, goods ordered home to oar doors, furnish us with cheap and safe •J3a^ing facilities, and, finally, mitigate the inconveniences and gu^^5'jngs*f»?JJepap^ and absence, by supplying a swift, sure, and ; SQcreii mban’^ . ppmmunication between those whom Fate has divided. i&;obtioUsl^ ,*ey€U'y body’s business to see that such agencies are niade’ a^’ perfect?**^.* possible, and, doubtless, it is for this very reason to trouble himself very much on the* subject. Thet6*is* a'^retty general impression that it is lost labour to preach reform to the Post Office. That institution somewhat resembles those patient, useful, pachydermatous animals which will carry heavy loads at their own pace, and in their own way, but which cannot be allured by smooth words, or stimulated by reproaches into mending their pace, or altering their route. We manage such an animal by bit and bridle, or, in the last resort, take it by the head ; and so must we deal with the Post Office. This stubborn aversion to reform is due to more than one cause. In the first place, the Post Office is a monopoly, and consequently the fear of competition and of loss of profits cannot be appealed to. Again, the Post Office has been found to be in practice the most easily worked of the instruments for raising indirect taxation. It has accordingly degenerated from its high function of a public agency into a section of our revenue-getting machinery ; it is strictly subordinated to the Treasury, and the Chancellor of the Exchequer naturally frowns upon any suggestion of reform which, though it would further the public interest, might in any degree diminish the postal surplus. There is besides a curious and amusing conservatism of feeling among the higher permanent officials at St. Martin’s-le- Grand, which displays itself in passive resistance to the reforming tendencies of a later generation. How formidable vis inertice is maybe seen from the account of Kowland Hill’s long struggle with it on behalf of his scheme of Inland Penny Postage, concerning which an official Bottom of those days (Lord Lichfield) declared that “ of all the wild and visionary schemes he had ever heard or read of, it was the most extraordinary.” Provided, however, that popular opinion be unmistakably expressed. Parliament may be relied upon to see that any reform desired by the public shall be carried out, willy-nilly, by the Post Office, or any .other department. And the reforms upon which, so far as can be judged, the public has set its heart, may be drawn up as follows : — . CiRCULAKS. — In order to place British merchants on a level with their foreign rivals, in competing for orders in the United Kingdom, our Colonies,. and India, it should be possible for an Englishman, to send through our Post Office an invoice, circular, prospectus, price list, or other similar document, not of the nature of a letter, and not weighing more than half an ounce, in an open envelope, at the it?, rate. , ) , ,d o oik GeujtlrLVL^Y* POSTAL AND TELEGRAPHIC REFORMS. 329 At present, such documents are permitted to be sent in large quantities by foreigners from France, Germany, Belgium, Itely, -aiid; other countries, in open envelopes, at the \d. rate, to beodplive'reid-; by' British postal officials in the United Kingdom, in India,' and in our Colonies. Yet this valuable privilege is denied ..to. ;tbe, "Btitish* 'fnerr chant. Owing to this unjust and absurd rule, .great tiumbers>..Q,f communications addressed by British firms to persons veqident'‘iTi. otjil’s country are sent abroad to be posted. Thus, an English' association recently forwarded 100,000 circulars, in open envelopes, to the Con- tinent, to be posted back to England. The British Post OflBce in such a case does all the work of sorting and delivery, while the foreign Post Office takes all the profit (for under the Postal Union arrange- ment each country retains postage collected by it). So that, in the unworthy attempt to compel the British subject to pay a penny for the transmission of his circular, our Post Office misses even the half- penny which he is willing to pay. We have here an apt illustration of the proverb, “ Much would have more, and so lost all.” It is unnecessary to say one word as to the unpatriotic folly of carrying trade papers for foreign ifierchants at half the rates charged to our own countrymen. But we can easily imagine the storm of indignation which would rage in Paris or Berlin, if it were discovered that such a discrimination had been made in favour of foreigners, and to the prejudice of native-born Frenchmen or Germans. The regulation that if the addressee’s name be written on a circular so as to form part ” of it, the circular is charged for as if it were a letter, should be repealed. This regulation is constantly and inno- cently infringed by the public, and I have received innumerable com- plaints on the subject. It causes wide-spread irritation, and the penalties exacted are not worth the resulting odium. Moreover, it is absurd to contend that the mere insertion of a name converts a circular into a letter. It is curious to note that a man is allowed to write in a book sent through the post — From Mr. Brown, with the compliments of the author.” . The cost of sending circulars from England to Persia, vid Eussia, is ^d., but by the Brindisi mail the charge is \\d. Post-Cakds. — The regulation should be rescinded whereby the public is not permitted to send an ordinary card, bearing an adhesive halfpenny stamp, through the post, although such card may 'be of the 'exact size of a post-card, and although the Department transmits large quantities of circular cards — i.e., cards in identical terms — of varying 'size^, and each bearing an adhesive halfpenny stamp. < It should be observed that, by reason of this regulation, the Post Office annually incurs an unnecessary expenditure of £20,000 on the material for the official post-cards. In answer to a question, the Post- 330 THE CONTEMPORARY REVIEW. master-General informed me that the cost of printing halfpenny adhe- sive stamps amounted to only £16 per million, whereas the post-cards million Some official wiseacre has doubtless advised ^r. dlaikes that this regulation is necessary. The blunder of that 'M.,.^^isea:ire "co«t^^M,'£^ a year. ; ^broad,' the" phblie may supply its own post-cards, of regulation size, " stamps upon them, and we carry foreign post-cards "wffiidh arrive from the Continent, bearing adhesive stamps, and deliver them here. When in Austria, I myself affixed a stamp to a plain card which I sent to my right hon. friend, the Postmaster- General, and it was duly delivered. On this same card I wrote begging him to grant a similar facility to the people of England, and I had a letter in reply, in which he contents himself with stating that he “ cannot hold out any expectation that it would be possible to adopt the suggestion.” He does not give a single reason why he cannot comply with the request — and why ? because it is impossible for his advisers to supply him with one. A post-card should be sold at its face (or stamped) value. In the United Kingdom, post-cards are not sold at their face value, ^d. each, and a poor man is compelled, either to pay three- farthings for a half-penny post-card, or to buy more cards than he requires, whereas in nearly all other civilised countries post-cards are sold at their face value. There is absolutely no justification for charging more than the face value, for the extra profit does not go to swell the postal revenue, but becomes the personal profit of the postmaster. The closed post- card (the carte lettre ” or biglietto postale” of France and Italy), that is, a thin, double or folded post-card, to be closed by means of gummed edges, should be supplied to the public by the British Post Office. It is a Post Office rule that no printed, written, or blank paper, or other material, may be affixed to a post-card, not even the “ adhesive address slips ” which are so commonly used, and are so convenient to the public. This rule should be abolished. For post-cards from foreign countries with printed and other slips affixed are admitted and delivered in this country without objection or excess charge. Why should a correspondent be punished by the British Post Office for being an Englishman ? Privately printed post-cards should be stamped by the Post Office at a reasonable rate. In order to prevent tradesmen from selling- halfpenny post-cards at a lower rate than the Post Office charges, the Postmaster-General has increased the rate for stamping these private post-cards (of regulation size) from Is. Qd. to 2s. Qd. per quire, and has given no reasons for imposing a fee of 200 per cent, above the price at which any printer would execute the work. Stationers and others were in 1889 able to sell their own post- POSTAL AND TELEGRAPHIC REFORMS. 331 ■cards, stamped, however, by the Inland Revenue Department, for per dozen. In four years the number of these privately printed cards rose from three millions to fifty millions per annum. The price of stationers’ post-cards is now still lower. Moreover (as part of the payment for stamped cards and envelopes), the public is charged Id. for the material of ten post-cards, although the charge for the material of twenty stamped envelopes is only Id. The public should be supplied with query ” post-cards, or post- cards ruled on each side into two halves, one side being reserved for the question, with a blank space for the answer, and the other side for the addresses of the person inquiring and the person answering. Thor gh the letter rate to India, Ceylon, and Australia has been reduced to 2\d.^ , post-cards are charged 2d. each to those countries. Post-cards from England to Ceylon cost 2d. each, but from Ceylon to England Id. each. Surely these anomalies should be remedied. Value Payable, or Cash on Delivery Post. — The system in use in India and other countries of a ‘‘Value Payable” or “ Cash on Delivery ” post should be adopted in Great Britain and Ireland, so that a person may order, say, a book of his bookseller, to be paid for on its delivery by the parcel-post conductor. This system would yield a large revenue, and be of great convenience to the public. Why should India be suffered to set us an example of postal progress ? Reduction in Charges for Parcel Post. — The^ inland rates of postage for parcels should be : For a parcel not exceeding 31bs. in weight, 3 thence to Calais,, the result being several hours’ delay. Yet Dover and Calais contain a large number of residents, and there is a constant stream of travellers in each direction. The mail and pas- senger boat service is dependent on the tide and the weather. It is clear therefore that a short line of cable is very much wanted. When some illustrious potentate has been kept waiting and fuming for a few hours, in consequence of this circuitous arrangement, we may perhaps hope to see it remedied. A Grievance. — A person can telegraph 100 words from Germany to this country (making allowance for the average rate of exchange) for 14s. 8^?., whereas he must pay 16s. ^d. for telegraphing 100 words to Germany, and £1 sterling will pay for the telegraphing of 136 words from Germany to England, but only 120 words from England to Germany can be sent for £1. Surely oui' Post Office can achieve something more brilliant, or, let us say, more just, than this for us, in negotiating with astute foreign Governments-. High Charge for a Receipt. — How much longer is a fee of 2d.. to be charged at the telegraph-offices throughout this country on the receipt given for a sixpenny telegram ? In 1888 I brought this matter before the Postmaster-General, who promised to make a reduction in the charge. On the 12th of March, 1890, I asked the Postmaster-General why the promise was not fulfilled, and received the following answer : ‘‘ I beg to inform the hon. Member that, in accordance with my promise, I made a proposal to the Treasury on the subject of the question, but her Majesty’s Govern- ment have decided not to make any change in the amount charged.” Here we see the generous impulse of the Postmaster-General sternly checked by a niggardly Treasury. To charge 33 per cent, for signing and dating a receipt form, which would take a clerk five seconds, surpasses the most rapacious exactions of the loan-offices. This incident is valuable, as revealing the light in which tho Post Office is regarded by My Lords. Improvement in Delivery of Telegraph Money Orders. — The system prevailing in India of sending the cash with a Tele- graphic Money Order to the residence of the addressee should be adopted in this country, as it saves time, ensures delivery to the right person, and is a boon greatly appreciated. Money is remitted by telegraph only in cases of emergency, in which the chief object is to save time. Telegrams to the Continent One Penny per Word. — The public should be able to telegraph to any European country at the rate of one penny per word. In the case of telegrams to Paris, or France generally, the argument for the reduction is unanswerable. The rate levied throughout the United Kingdom, even between the south-east of England and across St. George’s Channel to the north-west of 40 THE CONTEMPORARY REVIEW. Ireland, is one half-penny per word. And the rate levied throughout France is rather less than one half-penny per word. It is obvious, there- fore, that we might, even under the present conditions, institute an Anglo-French telegraphic tariff of Id. per word, to the great benefit of trade in both countries. But a European rate of Id. per word would yield a huge revenue. Tele’grams to the Continent and Foreign Countries. — There is no more delightful occupation than a study of the “ possibilities ” of the uses to be made of the electric telegraph, and there is nothing more irritating than the knowledge that the obstruction to its general use is the existence of a cable monopoly controlled by men who exploit this beneficent invention — the common property of man- kind — for their own selfish profit. Monopolies, as being opposed to the public interest, are discouraged by the law, and obnoxious to public opinion. But -the cable monopoly is the creation of very able men, the ablest of whom is unquestionably Sir John Pender, Chairman of the Eastern Telegraph Company and various American Cable Com- panies ; and it is so fenced about with contracts, subsidies, reserve funds, and capital, that it is difficult to strike a fair blow at it. The Companies have wires to India, the East, Africa and Australia; they form a kind of “ pool,” and maintain a ‘‘ corner ” in International telegraphy, by which they exact from long- suffering humanity an annual tribute, limited not by their conscience — for they have none — but by prudence. They act like vampires, which, though they suck freely from the veins of their victim, leave just enough blood in his body to keep him alive, and ensure themselves another meal. The British Government and some Continental Governments, a few years ago, bought the submarine cables between England, Germany, France, Belgium, and Holland. Their first act was to reduce the rates from 2\d. to 2d. per word. The result was that 300,000 more words were sent in 1890 than in 1889, and the increased revenue to the Post Office on this branch of the service amounted to 47 per cent. When, through competition, the telegraph rates between England and America were reduced from Is. Sd. to Qd. per word, the business done increased 140 per cent, in eight months. Then Sir John Pender came to terms with his rivals, and Is. per word was fixed as the mini- mum rate to America. We should reduce the rate to Qd. per word. Telegrams to India should not exceed Sixpence per Word. — In the parlour of an Australian bank in London, last week, I met a number of influential directors, who asked me what were the capabilities, or the carrying power, of the Indian, Australian, and American cables. The reply to this question really solves the diffi- culty. I was, through the courtesy of an eminent electrician, enabled to answer the question, and to state what could be done. It was easy to demonstrate that millions of words more could be sent, that the American wires would pay at Qd. per word, that the telegraph rate to POSTAL AND TELEGRAPHIC REFORMS. 341 India should not exceed Qd. per word, and that Is. per word would be ample for messages to Australia and New Zealand, or to Hong Kong and Japan. We now pay 4s. a word to India, and 9s. ^d. a word to Australia. It is proposed to bring the rates to Australia down to 4s. a word, but this will not satisfy the public. The charges are now pro- hibitory, except to Governments and rich merchants. In consequence of the monstrous rates quoted, merchants use codes, but so great has been the increase of business relations with Aus- tralia, that while in 1872 the number of messages received and de- spatched amounted to 1774, yielding £16,153, in 1889 no less than 62,909 messages were sent and received, yielding a sum of £361,000, or nearly £1000 a day, the average cost of each message being £5. If messages could be sent to Australia from England for Is. per word, or twenty words for £1, there would be an enormous increase of family or social messages. The Companies declare enormous dividends, besides reserve funds, in the shape of money or reserve stores of cable. The traffic to India, Singapore, and Hong Kong is also very great, and is increasing. To exhibit the enormous cable traffic between Europe and India, I may refer to the official figures supplied me, showing that the grand total number of words transmitted in 1889 from India was 3,875,534, and the total net value £556,034. Again, it is no secret that treble the present number of words could be easily despatched to America along the wires laid down. It is clearly time to unite the English-speaking world in one vast commercial and social federation by means of the telegraph. It has been the business of the latter portion of my life to investi- gate the working of the postal and telegraphic systems, and to urge in Parliament, and through the Press, the adoption of such reforms as appear to be called for in the public interest. The movement thus initiated some five years ago has been the means of securing, or in some cases of hastening, the following reforms : {a) A saving of £107,000 a year, or a total saving of £1,070,000 on the cost of conveying mails to India and the East during the contract period of ten years. (h) A saving of £40,000 a year on the He la Eue Post Office Stationery Contract. (c) A saving of at least £25,000 a year on the Sample Parcel Post. Formerly tens of thousands of samples were sent from London to Belgium to be posted back to England, and Belgium kept every farthing of the postage. (d) A saving of at least £30,000 a year in the carriage of mails to India, China, and Australia overland from Calais to Brindisi. When. the agitation was commenced five years ago, the Governments of France and Italy charged a transit rate of l\d. per letter. The charge has now been reduced to about Id, per letter. 34.2 THE CONTEMPORARY REVIEW, {e) The introduction of post-cards to and from Australia and South Africa. (/) The extension of the Parcel Post to France. {g) The introduction of the Telegraphic Money Order system into England. (A) The reduction of Ocean Postage to Australia from 6f7. to 4:d. per letter, and the reduction of postage to the Cape of Good Hope from 6c7. to 4t7. per letter. (f) The purchase by the State of all cables to the Continent, and the consequent reduction of telegraph charges from 2\d. to 2d. per word. {j) And, finally, the establishment of a uniform letter postal rate to the Colonies of 2\d. per half ounce. It will be intei;esting to keep for reference the list of suggested reforms enumerated, and as it is beyond question that every one will have to be conceded, sooner or later, I am curious to know how long we shall have to wait for them, or how many of the grievances will remain unredressed when another year comes round. Imperial Penny Postage. — It will be expected that I should say something regarding Imperial Penny Postage. Public opinion has already been strongly and unanimously expressed in favour of an extension of Penny Postage to the whole of the Empire. The Chan- cellor of the Exchequer has so far yielded to this, demand as to» institute a uniform 2\d. postal rate to the Colonies ; this new rate will benefit the merchants and other well-to-do persona who are com- pelled to maintain a large correspondence with the colonies, but it has failed to reach the masses. There is no good reason why Imperial Penny Postage should not be instituted at once, for it costs much less than a penny to convey a letter from this country to New Zealand, the most distant of our possessions. There are, however, reasons for abstaining from a discussion of this great reform at the present moment. It will suffice to say that the question of establishing Imperial Penny Postage is receiving the serious attention of the Government. One word must here be added. Some few points that I have raised may appear trifling, but I can testify that they frequently cause intense exasperation. ^ While we exercise our constitutional right of grumbling, we heartily recognise how much we owe to the fleet-footed messengers, the deft- ^ fingered sorters, and the talented and devoted clerical staff of the Department. Only by marching abreast of public opinion, by moving ^ with the times, and by seizing promptly on every opportunity of extending the benefit of its operations, can the Post Office adequately fulfil the great mission entrusted to it, and preserve unimpaired the confidence and gratitude of the British race. J. Henniker Heaton.