OAK ST. HDSF ANSWER OF State Industrial Commission TO THE REPORT OP JEREMIAH F. CONNOR Moreland Act Commissioner ON STATE INSURANCE FUND ALBANY J. B. LYON COMPANY, PRINTERS 1919 Digitized by the Internet Archive in 2017 with funding from University of Illinois Urbana-Champaign Alternates https://archive.org/details/answerofstateindOOnewy "5 "S I. cL5~ A/<3-89 a. ANSWER TO REPORT OF JEREMIAH F. CONNOR July 9, 1919. Hon. Alfred E. Smith, Governor of the State of New York, Albany, N. Y.: Dear Sin.— Under date of June 7th the State Industrial Com¬ mission received a communication from you transmitting a copy of a report on the State Insurance Fund by Jeremiah F. Con¬ nor, Esq., commissioner appointed under the provisions of the Moreland Act to investigate the management and affairs of the State Industrial Commission. After careful consideration by the Industrial Commission of the various criticisms and sug¬ gestions contained in the report of your Commissioner the In¬ dustrial Commission instituted an investigation, and in conjunc¬ tion therewith adopted a resolution referring the report to the manager of the State Insurance Fund with instructions to submit to the Commission as speedily as possible a statement regarding the various matters referred to therein. On July 2d the manager of the State Insurance Fund sub¬ mitted to the Industrial Commission a comprehensive statement in which he quotes and makes answer to every charge, statement, and recommendation contained in the report of the commissioner appointed under the Moreland Act. This answer of the manager of the State Insurance Fund is attached hereto as a part of the report of the State Industrial Commission of its administration of the affairs of the State Insurance Fund, and we respectfully commend to your consideration his categorical answers to and explanations of all matters referred to in the report of the More¬ land Act Commissioner. In preparing its report the Industrial Commission assumes that you, as Governor of the State of Mew York, are vitally interested in ascertaining whether or not the State Insurance Fund is efficiently and honestly administered; whether or not the fund is solvent beyond all question of doubt and whether or not injured workmen or the dependents of workmen who have been killed are 4 State Insurance Fund receiving and are certain of continuing to receive the fuii amount of compensation and benefits they are entitled to under the law; whether or not employers are paying higher premiums for insur¬ ance in the State fund than are required to meet incurred losses, to set up adequate reserves, and to pay expenses of administration; whether or not the system of grouping is lawful, and whether or not the methods of crediting and distributing dividends, when earned, are legal and sound as matters of efficient administration. In order that the present status of the State Insurance Fund may be fully and accurately understood it is necessary to review, briefly, the history of the establishment and existence of the fund, its growth, its resources, and the embarrassments under which it has labored from its inception. The present Workmen’s Compensation Law, which provides for the establishment of an insurance fund, was first enacted at the extraordinary session of the Legislature in December, 1913. Owing to some question as to the legality of this action the law was re-enacted at the regular session in January, 1914, and although originally intended to become effective on January 1, 1914, so far as the creation of a compensation commission was concerned, was not approved by the Governor until March 16, 1914. The members of the State Workmen’s Compensation Com¬ mission were appointed by the Governor on March 20th and qualified on the 24th day of that month. The first meeting of the Commission was held on the 31st of March. At this time and for some time subsequent thereto the Workmen’s Compensation Commission had no employees, no offices, and no organization, and it was not until the 8th day of May, 1914, that a man satisfactory to the Commission was found to fill the position of manager of the State Insurance Fund. Our purpose in reviewing these events is to emphasize the fact that while the provisions of the law requiring the payment of compensation and death benefits and compelling employers to carry workmen’s compensation insurance became effective July 1, 1914, the Workmen’s Compensation Commission was unable to set in motion the machinery which would permit it to sell work¬ men’s compensation insurance until May (less than two months prior to the date upon which the compulsory features of the law went into effect), whereas private insurance companies had the Answer to Report of Jeremiah F. Connor 5 opportunity of soliciting and selling compensation insurance from the day the law was first enacted. The result was that the whole field had been canvassed and large volumes of business secured by private companies prior to the date upon which the members of the Workmen’s Compensation Commission were appointed and long prior to the date upon which it was possible for the Com¬ mission, when appointed, to create an organization to manage and operate the State Insurance Fund. Despite this manifest handicap in securing business, the State Fund has shown in each year a substantial increase in net pre¬ miums written, as will be seen by the following table: Net Year ending Dec. 31 Premiums Written 1914 (six months’ business only). $689,764 94 1915 . 1,293,613 15 1916 . 1,892,561 27 1917 . 2,694,851 17 1918 . 3,332,841 88 Total .:. $9,903,632 41 As indicated above, during the entire period from July 1, 1914, to December 31, 1918, the aggregate net premiums written by the State Fund were $9,903,632.41. During the same period dividends to policyholders were earned and credited in the sum of $968,003.47, and there was reserved for dividends $235,558.19, making a total of dividends declared, credited, and reserved of $1,203,561.66. In addition thereto the State Fund has accumu¬ lated a catastrophe surplus of more than one-half a million dollars. From the foregoing, and as attested in the report of the com¬ missioner appointed under the Moreland Act, it will be seen that the State Fund is in an absolutely sound financial condition. The members of the Workmen’s Compensation Commission and of its successor, the State Industrial Commission, have had an especially keen appreciation of the responsibility resting upon them with respect to the affairs of the State Insurance Fund. When the fund was established it had no capital or assets; the State did not provide any moneys which could be utilized for the payment of compensation claims; the only subsidy granted by the State was an obligation to pay for the first two and one-half years of the fund’s existence the salary of the force and the expenses necessary to administer its affairs — and even this sub- 6 State Insurance Fund sidy was withdrawn at the end of two years. The members of both of these commissions felt, and the Industrial Commission now feels, that the security of injured workmen and of the depend¬ ents of workmen who are killed is a matter of primary and funda¬ mental importance. The obligation to protect and safeguard the interests of the victims of industrial accidents can be discharged only by setting up reserves of unquestionable adequacy. This the manager of the State Insurance Fund has done, with the full approval and authority of the State Industrial Commission. As is indicated by the attached report of the manager of the fund, the years 1916 and 1917 were years in which all insurance carriers had adverse experiences. As a matter of fact, many insurance carriers, and perhaps all stock companies writing com¬ pensation insurance, lost money. The State Fund suffered with other insurance companies. The year 1918 was a period of unparalleled industrial and commercial activity; wages and pay¬ rolls rose to unprecedented heights; industrial accidents, we are proud to report, decreased in number and severity; the result was that all insurance companies, including the State Fund, earned large profits; dividends to policyholders in the general groups of the State Fund -— which had been suspended in 1916 and 1917 — were resumed, but, as shown by the report of the manager of the fund, the dividend declarations which were made in the beginning of 1919 for the policy period ending December 31, 1918, were not as large as the Commission would have been justified in declaring could it have foreseen the return to normal industrial conditions so speedily following the termination of the war. We submit that no man or set of men charged with the respon¬ sibility resting upon the State Industrial Commission could have justified their action had they, during the uncertain period follow¬ ing the signing of the armistice and preceding the signing of the treaty of peace, disbursed in the form of dividends all the surplus earned under the extraordinary industrial conditions which obtained during the year 1918. However, now that the treaty of peace has been signed and now that normal industrial and com¬ mercial conditions seem assured, the Industrial Commission feels justified in distributing in the form of dividends a larger part of surplus earnings of the various groups than was distributed by its direction in the early part of this year for the policy period Answer to Report of Jeremiah F. Connor ending December S'lst of last year; and steps to this enj have t been taken. As the question of first importance is the solvency of the fund and the undoubted adequacy of its reserves, so the question of second importance is the premium which employers should pay to secure insurance in the fund. As indicated in the report of the manager of the fund, which report is certified to by the actuary of the Commission, during the years 1916 and 1917 the general groups in the fund earned no surplus, whereas the special groups, with few exceptions, have earned profits each year since the fund was established; and these surplus earnings of the special groups have been distributed to the groups earning them. During the year 1918 all groups, with two exceptions, showed considerable and in some cases large profits, part of which have been distributed in the form of divi¬ dends and a larger part will be so distributed. The Industrial Commission has appointed a committee to make an intensive study of the experience of the State Fund with respect to its rates, and should this study satisfy the Commission that State Fund rates—which are now on the average about 15 per cent lower than the rates of stock and mutual insurance com¬ panies — could be safely reduced, this rate reduction will be made effective as of January 1, 1920. This revision of rates, should the experience of the State Fund justify a revision, will be made strictly in conformity with the law, which provides that on January 1, 1915, and every fifth year thereafter, and at such other times as the Commission in its discretion may determine, a readjustment of the rates shall be made for each of the several groups of employment or industries and of each hazard class therein which in the judgment of the Commission shall have developed an average loss ratio in accordance with the experience of the Commission in the administration of the law, as shown by the accounts kept. In common with all men acting in the capacity of directors of an insurance institution we have, as we should, relied very largely upon the scientific knowledge of our actuary in determining the insurance rate which should be charged employers for coverage in the State Fund. To have disregarded the advice of com¬ petent actuaries would have stamped the Commission as reckless 8 State Insurance Fund and unworthy of public confidence. It is proper, of course, that the Commission should determine the margin of safety after the actuary has determined the rate which is necessary to pay losses and to set up required reserves. And in this connection it is important to remember that the Compensation Law provides that: (i The commission shall make reports to the superintendent of insurance concerning the state insurance fund at the same time and in the same manner as is required from mutual employers’ liability and workmen’s compensation corpora¬ tions by section one hundred and ninety-two of the insurance law, and the superintendent of insurance may examine into the condition of such state insurance fund at any time, either personally or by any duly authorized examiner appointed by him, for the purpose of determining the condition of the investments and the adequacy of the reserves of such fund.” The fact that the State Insurance Fund labored under great handicaps in securing a large volume of business, or even a reason¬ able share of the business, during the early part of 1914 because it had no organization through which business could be secured and policies issued, resulted in what is termed the best business, from an insurance standpoint, being placed with private com¬ panies. In innumerable instances the State Fund was compelled to accept classes of risks which its competitors did not want or refused to take. Since that time the fund has each year increased its volume of business and, with the exception of the year 1918, has increased the number of its policyholders. In proof of the statement that larger risks are being attracted to the State Fund each year we submit the following table, which demonstrates clearly the transition from an insurer of small risks to an insurer of large risks which has been going on year by year from 1914 to the present. In other words, while the average premium income for each policy issued in 1915 was $152.06 the average premium income for each policy outstanding in 1918 was $379.50. Average Year ending Net premiums Policies premium per Dec. 31 written in force policy *1914. $689,764 94 7125 $96 80 1915 . 1,293,613 15 8507 152 06 1916 . 1,892,561 27 9966 189 90 1917 . 2,694,851 17 9984 269 91 1918 . 3,332,841 88 8782 379 50 * Six months’ business only. Answer to Report of Jeremiah F. Connor 9 It is true that in the year 1918 the total number of outstanding policies fell from 9,984 to 8,782. This decrease of approxi¬ mately 1,200 policies in the year 1918 would, unless there were a satisfactory explanation, be a very serious matter. It is not difficult, however, to understand the net loss of approximately 1,200 policyholders when consideration is given to the fact that many thousands of employers, especially employers on a small scale engaged in the so-called nonessential industries, suspended operations because there was no demand for their products, or, more particularly, because their employees either entered the mili¬ tary service of the country or were attracted to war industries in which wages were abnormally high. While we do not have access to the records of private insurance companies we neverthe¬ less feel confident that an inspection of the records of all other insurance carriers, competitors of the State Fund, would show a corresponding decrease in the number of policies outstanding for the year 1918. As a matter of fact, the records of the State Insurance Fund show that 49 per cent of the policies cancelled in 1918 were cancelled because the employer had discontinued business; 28 per cent were cancelled because of failure to pay premiums, and only 11 per cent were cancelled because the employer transferred his insurance to other carriers. Having considered and recorded our opinions in a general way with respect to the history, management, and condition of the State Insurance Fund and its affairs, we desire to record our opinion and our judgment and to report our action with respect to certain specific matters referred to and in some instances criticized by the commissioner appointed under the provisions of the Moreland Act. Under the caption te Collection of Premiums ” the Moreland Act Commissioner states that the State Fund is woefully weak in respect to the collection of premiums on account of cancelled policies. The manager of the State Fund explains that the delay which has occurred in this matter is due to the fact that the fund does not have a sufficient number of payroll auditors and account¬ ants to keep this work up to date at all times during the year. What the manager of the fund states as to his request for an increased force is strictly in accordance with the fact. Hot only io State Insurance Fund did the manager of the fund each year request the Legislature to provide additional payroll auditors, but he appeared, with members of the Industrial Commission, at hearings of the Legis¬ lative Budget Committee and urged as strongly as it was possible to do, that the request of the Commission for additional employees for the State Fund he incorporated in the appropriation bill. What the Moreland Act Commissioner says with regard to the failure of the American Locomotive Company to pay a balance of nearly $9,000 on account of a policy which it held during the year 1916 is true, and the explanation made by the manager of the fund of the cause of failure to refer the collection of this account to the Attorney-General seems reasonable. While the Commission has no doubt of the willingness of the American Locomotive Company to pay any balance which may be due the fund, it has, nevertheless, directed that an examination be made of all outstanding claims against the State Fund covered by the policy issued to the American Locomotive Company, and when the liabilities of the fund under this policy are ascertained to set up or to modify reserves already set up, in accordance with the requirements, and if it is then found that a balance is due the fund from the American Locomotive Company a final accounting will be asked for. Should the company fail to remit in accord¬ ance with the facts as ascertained the Commission has directed that this result he reported to it, when it will refer the collection of the account to the Attorney-General, in accordance with the law. If, on the other hand, it is found that a balance is due the American Locomotive Company a check for the amount so ascer¬ tained will be forwarded to the company and the account closed. Regarding the plan of grouping adopted in the State Fund we desire to say that the question of the legality of the establishment of individual employments as special groups under certain con¬ ditions was submitted several years ago to the Attorney-General for advice and opinion. The Attorney-General held that under conditions which he enumerated a single employment could he set up as a separate group. It follows, therefore, as a matter of logical sequence, that if an individual employment could be con¬ stituted as a separate group a number of employments similar in character could he combined and constituted as a special group. Answer to Report of Jeremiah F. Connor 11 This has been done and our action in doing it is authorized by the law, as we are advised, and conforms to the rules laid down in the interpretation of the law by the Attorney-General of the State. The commissioner appointed under the provisions of the More¬ land Act raises a question as to the legality and propriety of the Commission’s method of distributing dividends when earned by various groups. The facts are that dividends have been dis¬ tributed, when earned, exclusively to the groups earning such dividends. In no case have the earnings of the general groups or any of them been utilized to offset deficits in the special groups or any of them. However, in order that there may be no ground for criticism, the Commission has directed that hereafter, when approved by the Commission, dividends for the last completed policy period in any group shall be credited out of surplus earned in such group and period after deducting from the earned pre¬ miums losses (including reserves computed as nearly as may be on a uniform basis for all groups), expenses, and catastrophe charges, less any deficit arising out of previous periods, and that these dividends shall be such percentages of the premium as may be agreed upon by the manager and actuary of the State Fund, subject to the temporary retention for future distribution of not less than 5 per cent nor more than 10 per cent of the semi-annual premium, provided that the total surplus remaining to the credit of the group shall in no case be reduced below $2,500; further, whenever in the making up of the accounts there shall be found surplus accumulated from periods other than the last completed policy period amounting to $10,000 (or such less sum as in the judgment of the manager and actuary constitute a safe margin for contingencies) additional dividends, when approved by the Commission, may be credited in respect to such earlier periods, provided that such additional dividends shall not reduce the bal¬ ance retained as a margin of safety, including the balance retained from the surplus of the last completed policy period, below $2,500. After any group has been discontinued more than two full years, if in the judgment of the manager and the actuary conditions war¬ rant it, a final accounting may be made and in such final account¬ ing the margin above provided for need not be retained. And, further, the Commission has ordered that in the future the same 12 State Insurance Fund methods, as far as practicable, shall be adopted for all groups, general and special, with respect to the computation and distri¬ bution of dividends and the maintenance of reserves. In the report of the commissioner appointed under the pro¬ visions of the Moreland Act considerable space is devoted to a discussion of Group 17, a miscellaneous metalware group treated by him under the head of “ The Wynkoop Service.” The ques¬ tion of the legality of this particular group has been submitted to and passed upon by the Chief Counsel of the State Industrial Commission. The Chief Counsel has given it as his opinion that Group 17 was legally constituted; that its constitution is entirely consistent with the opinion of the Attorney-General. Counsel does, however, make the reservation that Group 17 should be open (1) to any employer in the same trade who can qualify for mem¬ bership by complying with conditions as to size of payroll and medical and safety organization that aj)ply to the group as a whole. “ Membership,” he says, “ in the group should not be limited to any one particular service;” (2) the contingent character of the compensation paid to Mr. Wynkoop should be eliminated; (3) employers in the group should receive from the Commission directly periodical statements of the accident experience, earnings and dividends declared for the group. Acting upon this legal opinion the Industrial Commission instructed the manager of the State Fund to mail directly to each of the employers constituting Group 17 notice of the amount of dividend earned by the group for the policy period ending Decem¬ ber 31, 1918, and credited to them for the policy period beginning January 1, 1919. This was done, notwithstanding the fact that employers in Group 17 had on file with the manager of the State Insurance Fund letters instructing the manager to send all notices to and to transact all business regarding their insurance with the Wynkoop company. The Commission has also decided to announce that Group 17 is open to every employer in the miscellaneous metalware industry who can qualify with respect to size of payroll and safety and medical service. These qualifications will be expressly defined by resolution of the Commission. And, further, the Commission has decided that any broker or service organization placing busi- Answer to Report of Jeremiah F. Connor 13 ness in any group in the State Fund, including Group 17, if com¬ pensated at all must be compensated by the employer upon a fixed and not upon a contingent basis. It is important to say, in connection with this action, that the Commission has no evidence which would justify it in believing that the Wynkoop service has ever attempted to reduce the cost of insurance or to profit in any way at the expense of injured workmen; on the contrary, a comparison of the experience of employers who were insured in the State Fund prior to the estab¬ lishment of Group 17 and prior to the time when they availed themselves of the Wynkoop service with their experience after the establishment of the Wynkoop service, clearly indicates that the acceptance of the Wynkoop service by employers has been followed by a marked reduction in the number of accidents and of the serious consequences thereof to workmen in plants having the Wynkoop service. In view of this record the Commission, whose highest duty it is to prevent industrial accidents, should not deny to employers the privilege of placing their business in a special group solely upon the ground that they engage the Wynkoop service or any other organization to install a safety and medical service and to represent them in compensation matters, and it is doubtful whether the Industrial Commission has the authority so to do. Furthermore, the Commission holds it to be self-evident that the State Fund could not, unless it had a very large force of safety inspectors, engineers, and physicians, provide for every plant insured in the State Fund a service at all comparable to the intensive service which has been furnished by private organiza¬ tions having only a limited number of clients. In connection with the Wynkoop service the commissioner ap¬ pointed under the provisions of the Moreland Act calls attention to a “ transaction ” whereby an automobile was presented by Mr. Wynkoop to a member of the family of an officer of the State Insurance Fund. The officer referred to appeared before the Industrial Commission and explained this “ transaction ” sub¬ stantially as follows: A member of his family had been seriously ill. During a social call made at the officer’s home by Mr. Wyn¬ koop, who is an intimate friend of himself and his family, Mr. 14 State Insurance Fund Wynkoop offered to purchase and pay for an automobile and present it to the one who had been ill. The gift was accepted and, by the dealer who sold the car, was registered in the name of the officer referred to. The tender of this gift, its acceptance and the circumstances attending them were not concealed in any way from the friends and associates of the officer; in fact, the matter was reported to the chairman of the Industrial Commission by the officer himself. The chairman of the Industrial Commission felt and still feels that it was purely a personal matter, that it had no relation to the affairs of the State Fund or of the Industrial Commission; and while the Commission feels that the acceptance of this gift is open to criticism, it has full confidence in the integrity and honesty of the officer concerned and it cannot find that there was any improper motive or unfortunate result in his consenting to its acceptance. In passing judgment upon this incident it must be home in mind that the State Insurance Fund pays no commissions to any¬ one, that it gives no business to any broker or service organization. On the contrary, Mr. Wynkoop has placed a large volume of business in the State Fund — business that has been profitable and helpful to the fund. It may be suggested that Mr. Wynkoop’s revenues were in¬ creased by the system of experience rating of certain risks placed in the State Fund, but this suspicion, if it exists, would have little justification for the reason that his compensation from the em¬ ployer upon all risks in Group 17 is precisely the same whether the risk be experience-rated or not. As a matter of fact, however, no risk in Group 17 enjoys the benefit of experience rating, and not all of the risks placed by Mr. Wynkoop in the general groups are experience-rated. Furthermore, none of the risks placed by Mr. Wynkoop in the general groups receives an experience rating unless upon inspection by the Safety Division of the State Fund such risk is shown to have installed a safety and medical service and to have complied in every way with the experience rating plan of the State Fund. Moreover, experience rating of insurance risks is not limited to business placed in the general groups by the Wynkoop service. As a matter of fact, other employers who Answer to Report of Jeremiah F. Connor 15 qualify with respect to size of payroll, safety and medical service receive the beneht of the experience rating plan. The Commis¬ sion has directed that all employers who qualify with respect to size of pay roll, safety and medical service shall be offered the advantages of the experience rating plan. This will remove any possible ground for criticism and will, we hope, encourage the installation of improved safety devices and first aid and medical service in plants which have not at the present time adopted these measures. A section of the report of the commissioner appointed under the provisions of the Moreland Act deals with and criticizes the medical service provided for injured workmen by the State Insur¬ ance Fund. This part of the report is answered and explained at length in the statement submitted to the Industrial Commission by the manager of the State Fund. It is not the desire of the Industrial Commission to excuse errors that may have been made or to defend improper conduct on the part of anyone connected with the affairs of the Commission. If any improper practice has developed in connection with the medical service we are anxious to have concrete information regarding it, in order that correction may be made and improved methods be introduced. The treatment of injured employees has been from the very beginning a question of importance second only to the prevention of accidents. The law provides that medical service shall he fur¬ nished to injured workmen by the employer. It is of the highest importance that this medical treatment shall be prompt and ade¬ quate. This the Commission has tried to insure. The average family practitioner is not well equipped to treat accident cases and such physicians are not always free to respond promptly to a call to render medical and surgical treatment to an injured em¬ ployee. Therefore the manager of the State Fund, with the knowledge and consent of the Industrial Commission, has arranged with Dr. Wolff for the treatment of a great many injured work¬ men within the confines of Greater Yew T York. This service is utilized as well by other insurance carriers. Dr. Wolff has established a large number of dressing stations located at convenient points throughout the greater city. Sur¬ geons and physicians are at these dressing stations ready at all 16 State Insurance Fund times to treat patients brought to them or to visit patients who are unable by reason of their injuries to reach the dressing sta¬ tions. This medical service the Commission believes to be efficient, to say nothing of its economy. As a matter of fact, however, the cost of this service is much less than the cost to the State Fund of medical service when patients are treated by other physicians and surgeons. If it were, as is suggested in the report of the commissioner appointed under the Moreland Act, the pur¬ pose of the State Fund to give business to favorites it would fol¬ low, it seems to us, that the cost of such service would be greater than is the cost when service is rendered by physicians who are not classed as favorites and who are not connected with the dress¬ ing stations. Yet, as a matter of fact, the cost is considerably less in cases treated by the Wolff service than in cases treated by physicians not connected with this service. Furthermore, the records of the State Insurance Fund demonstrate beyond the shadow of a doubt that the total cost on account of all medical service rendered by the State Fund is less in proportion to the revenues of the fund than is the cost of medical service to all other insurance carriers, based upon the revenues received by them. However, in order that there may be no ground for justifiable criticism the Commission will undertake to make a minute study of the medical service of the State Fund and if defects are found to exist or develop the Commission will correct them and endeavor to institute a system of medical treatment in accident cases that, so far as is humanly possible and consistent with the law, shall be proof against attack or criticism. From what has been said herein the Industrial Commission has indicated its disposition to act favorably upon every construc¬ tive suggestion which has been made by the Commissioner appointed under the provisions of the Moreland Act and its willingness to scrutinize with open mind every criticism which has been embodied in his report. We believe that a perusal of the statement prepared by the Manager of the State Insurance Fund will show clearly that many of the conclusions arrived at by the Moreland Act Commissioner are at variance with the facts as the facts are reflected by the records of the fund. Fur- Answer to Report of Jeremiah F. Connor 17 thermore, we believe to have demonstrated that the State Insur¬ ance Fund is efficiently, honestly, and economically administered; that the fund is solvent; that its reserves are adequate beyond peradventure; that on the whole the premiums which employers have been required to pay for insurance in the fund were not higher than necessary to give adequate protection to injured work¬ men and to the dependents of workmen who have been killed; that considering the handicaps under which the fund was estab¬ lished and has operated a satisfactory volume of business has been secured; that the system of grouping is both legal and advan¬ tageous; that the medical service of the fund is economical, prompt, and efficient; that, on the whole, the interests of work¬ men and employers alike have been safeguarded and promoted, and that the wisdom of the people of the State of New York in establishing an Insurance Fund operated without profit has been vindicated. Respectfully submitted, JOHN MITCHELL, Chairman, EDWARD P. LYON, Commissioner JAMES M. LYNCH, Commissioner, HENRY D. SAYER, Commissioner, FRANCES PERKINS, Commissioner, State Industrial Commission. 18 State Insurance Fund Statement of Manager of Insurance Fund as made to Industrial Commission July 2, 1919. Gentlemen.— In accordance with your request, I have exam¬ ined carefully the report to Governor Alfred E. Smith by Jeremiah F. Connor, Esq., Moreland Act Commissioner, on the State Insurance Fund of the State of New York, in connection with the management and affairs of the State Industrial Com¬ mission, and I respectfully submit the following statement con¬ cerning the matters discussed in this report. Condition of State Fund The financial condition of the State Fund at the present time is conceded by Mr. Connor to be u in an enviable position.” Yet he contends that the State Fund is badly managed. The ad¬ mittedly enviable condition of the State Fund would appear to create at least a presumption that the management has been in no way incompetent. The last semi-annual report of the State Fund shows assets of roundly five and one-half million dollars and a surplus of over $800,000, with reserves of unquestionable adequacy for losses, expenses and contingencies. The premium writings for 1918 amounted to $3,33*2.841.88. The State Fund is the second largest carrier of compensation insurance in the State; its premium volume is larger than that of any of the twenty-one stock com¬ panies, with a single exception, and approaches the combined premium income of all the fifteen mutual companies. The State Fund has been built up to its present imposing size and enviable financial condition in less than five years. It began business July 1, 1914, with no capital stock and no initial fund contributed by the State. The only assistance given it by the State was the payment of the management expenses for the first two years. The State Fund has had to meet ceaseless and re¬ sourceful competition on the part of stock and mutual companies, with their army of agents, brokers and field representatives. While Answer to Report of Jeremiah F. Connor 19 these companies compete to some extent among themselves, they are virtually united in their operations against the State Fund. The representatives of the private companies have not hesitated to circulate the most damaging misrepresentations concerning the condition of the State Fund, its terms of insurance and the service to policyholders. The State Fund has been unable to employ solicitors for the purpose of getting new business and protecting old business against raids by its competitors. The State Fund has been handicapped by its inability to write other forms of insurance needed by employers, in addition to com¬ pensation coverage, such as public liability. The State Fund has had to overcome the natural prejudice and scepticism on the part of many employers toward a State-con- ducted enterprise — a difficulty which has been aggravated enormously by the persistent misrepresentations of its competitors. Notwithstanding these handicaps, the State Fund has grown and prospered. It came safely through the extremely critical period of 1916 and 1917, when the number and frequency of industrial accidents increased sharply, in consequence of war conditions, and the stock companies, as a whole, either lost money or barely broke even. When the crisis was passed and the ex¬ ceptionally favorable experience of 1918 produced large surplus earnings, it was wisely determined to use these earnings for the purpose of strengthening the reserves in various ways, buttressing the State Fund at every angle against a possible recurrence of adverse experience, with a view to making it absolutely secure and solvent beyond the remotest chance of financial embarrass¬ ment in the future. Now the State Fund is criticized because its reserves are too high and its surplus too large. The record of the State Fund is in itself a concrete answer to the general charge of mismanagement made in Mr. Connor’s re¬ port. Such results do not ordinarily connote bad management. Indeed, the accomplishment of such results is not compatible with bad management. Nor can such results be explained away, as occurring through sheer good luck even in spite of bad management. 20 \ State Insurance Fund Collection of Premiums Mr. Connor declares: u The success of any company writing compensation or liability insurance depends upon the ability to collect premiums. The State Insurance Fund is woefully weak in this respect.” The ability to collect premiums is unquestionably a large factor in the success of a compensation insurance company. It must he frankly conceded also that the State Fund is unable to collect premiums with as much promptness and thoroughness as could be desired, by reason of an inadequate working force in the account¬ ing and payroll auditing division. The manager has repeatedly emphasized the need of additional employees in this division in presenting his annual budget recommendations. Mr. Connor refers to the matter of collections on cancelled policies, and states: “For example, the State Fund has approximately 1500 cancelled policies covering a period from July 1, 1914, to date, in which the payrolls have not been audited nor bills rendered for the amount due. In addition, about a month ago there were 500 cases of these cancelled policies in which the payrolls had been-audited but in which bills had not been sent out. These cases had been ready for bills for an aver¬ age period of about four months and the man in charge of the work admitted that one man could have sent out the entire number of bills in eight days, notwithstanding which nothing was being done. The following is an example of the ways this work is done. The policy of the Ansonia Clock Company was cancelled December 31, 1917. The payroll was audited in November, 1918, showing a balance due the State Fund of $958.64. Up to April 1, 1919, a bill for this amount had not been sent out.” This statement is considerably overdrawn. At no time during the past twelve months have there been 1,500 cancelled policies which had not received the necessary attention. About April 1st, when Mr. Connor visited the office of the State Fund to inquire into this matter, there were approximately 800 cancelled policies Answer to Report of Jeremiah F. Connor 21 on which audits and collections had not been made. Of this total, about 200 accounts had been audited and prepared for final billing, and approximately 600 had not been audited. At that time the office force was engaged in sending out the six months’ bills on the current active accounts, and this work had been given the right of way. Later in the month of April, three temporary clerks were assigned to the office of the State Fund to assist in clearing up the arrears on cancelled policy accounts, and the situation with respect to this matter has been greatly improved. On June 10th there were approximately 250 cancelled policies on which final bills had not been sent. These accounts, however, had all been examined within the preceding ten days in the accounting and payroll auditing division and had been assigned to auditors or had been followed up with letters to the policy¬ holders requesting the necessary data for closing the accounts. The case of the Ansonia Clock Company is exceptional, not typical. The delay in auditing this account was due to a shortage of payroll auditors. A bill for the balance due the State Fund has been sent to this company, and the amount has been paid in full. Reports to Attorney-General Mr. Connor charges that “ there is much laxity in obtaining statements from the employers in relation to. payrolls as required by section 101, and there is also much laxity in referring unpaid premiums to the Attorney-General for collection, as required by section 99 of the act.” Any delays in obtaining payroll reports from policyholders are due to lack of a sufficient number of employees to keep fully abreast of the office requirements at all times. It is the practice to refer accounts in which payment is not made within thirty days after final billing to the Attorney-General for collection, as required by law. The State Fund co-operates with the office of the Attorney-General in locating the policyholders and serving summons. After a conference with the Deputy Attorney-General, in charge of State Fund matters, it was decided that the serving of summons in this city could be performed more effectively by persons assigned from the office of the State Fund than from the office of the Attorney-General, as the employees from this office are able to locate policyholders more quickly than process servers 22 State Insurance Fund from the office of the Attorney-General, who could not devote alL their time to this work. The Deputy Attorney-General has repeatedly commended the work performed through the office of the State Fund in assisting in the collection of overdue accounts and the service of summons. As an incident of alleged laxity in referring unpaid accounts to the Attorney-General, Mr. Connor cites the case of the American Locomotive Company, which, he states, has “owed the State Insurance Fund nearly $9,000 since December 31, 1916, and this amount has never been referred to the Attorney-General for collection. ” It is true that the account of the American Locomotive Com¬ pany, which was insured in the State Fund for the year 1916 and then withdrew, shows an apparent balance of $8,726.86 due the State Fund. This balance is small as compared with the amount of premium paid to the State Fund, which was $103,494.60. The final adjustment on this account, which was carried in a special group, has not been made, as certain accident cases on which reserves had been set up provisionally have not been closed so that the exact amount of the necessary reserves could be determined. It is quite possible that the final adjust¬ ment, when all cases have been closed, will show a small balance due to the American Locomotive Company. It is necessary for the State Fund to set up on open cases sufficient reserves to pro¬ tect it against unfavorable developments, and a later revision of the reserves, when the exact extent of the liability in such cases has been fixed by final awards of the Commission, usually results in the release of some part of the provisional reserves. Under the circumstances, it would have been hasty and ill-advised to report this account to the Attorney-General ‘ for collection. It should be added that this case is exceptional. Only one other account has been allowed to stand without being reported to the Attorney-General. That was the account of the Standard Oil Company, which was held open, pending final adjustment, for some time, in the same manner and for the same reasons. Need of More Payroll Auditors Mr. Connor concedes that the State Fund may not have a sufficient force of payroll auditors, but intimates that the manage- Answer to Report of Jeremiah F. Connor 23 ment has not taken the proper steps to remedy this condition. He states: “ The State Insurance Fund pleads in extenuation of these conditions that it has insufficient help to properly audit pay¬ rolls, and that appropriations for additional payroll auditors have been denied by the Legislature. This may be true to some extent, but the State Fund has never reported its exact condition justifying its appeal for additional help. It is one thing to ask for payroll auditors and another to disclose the exact condition requiring the same.” The manager of the State Fund has made requests for addi¬ tional payroll auditors, bookkeepers and clerks in his annual budget recommendations, and has appeared each year before the Legislative Finance Committee to urge the adoption of his recom¬ mendations. In any statement concerning office conditions, used for this purpose, the manager has naturally had some regard for the fact that every disclosure regarding the handicaps of the State Fund is seized upon and exploited by its competitors. It may be interesting here to review the recommendations of the manager with respect to increase of force and the results as shown by the number of additional employees granted in the annual appropriation bill. For the fiscal year, July 1, 1917, to July 1, 1918, the manager asked for 23 additional payroll auditors, book¬ keepers and clerks; 16 were granted. For the year 1918 to 1919 the requests called for 18 additional employees of these classes; the number provided was 15. For the year 1919 to 1920 23 additional employees were requested, and not one was granted. The requests of the manager for each year represented the absolute minimum of the office requirements. The following extracts from the statements accompanying the budget recommendations of the manager are presented as illustrating the urgency with which he has stressed the recommendations in successive years: Budget of 1916-1917: “ With respect to the proposed additions to the force, it should be pointed out that, while the business of the State Fund has nearly doubled in the last two years, the number of employees has been reduced through lack of adequate appropriations. The present force can hardly be termed 24 State Insurance Fund more than 75 per cent efficient, not because of the shortcom¬ ings of individual employees, hut because of the numerical insufficiency of the staff, as a whole. The problem imme¬ diately confronting the State Fund is how to improve the efficiency of the service. The State Fund has secured a large volume of business, hut it cannot retain the best portion of this business unless the service that it renders to policy¬ holders is on a par with that of well managed private companies.” Budget of 1918-1919: “ The State Fund has suffered much injury in the past through lack of appropriations adequate to enable the man¬ ager to take proper measures to keep down the disbursements, on the one hand, and to bring in the full premium income, on the other hand. The lesson brought home by the report of its financial condition, recently submitted, should be heeded, and the management should be given every dollar that is requested to meet the present needs of the situation. There should be no paring down of the requirements as set forth in the budget proposals for the coming fiscal year. Unless these requirements are met in full, the management of the State Fund cannot be held responsible for the consequences.” Budget of 1919-1920: u The present force of the payroll auditing division is not sufficient to enable the State Fund to make the number of audits required to bring in the full premium income. Experi¬ ence has shown the vital importance of systematic auditing in order to collect the premiums due from employers. Each additional auditor of payrolls brings in approximately ten times the amount of his salary and expenses. Indeed, there seems to be almost no limit to the possibility of increasing the premium income through more frequent and intensive auditing of policyholders 7 accounts. 77 Notwithstanding this plea, the State Fund was refused by the Legislature any additional payroll auditors or other employees for the coming fiscal year. Answer to Report of Jeremiah F. Connor 25 Efficiency of Office Force Mr. Connor furthermore expresses his belief “ that much better work could be performed by the present force.’’ This is merely a matter of opinion. It is the opinion of the manager that the efficiency of the State Fund force will compare favorably with that of any insurance office. Mr. Connor also criticizes the practice of assigning employees for work not covered by their civil service titles. He states: “ The employees in this department are not as a general rule, performing the work indicated by their civil service titles. In an emergency any employee can be called upon to assist in the collection of premiums.” It is true that employees are not always doing work that cor¬ responds to their civil service titles. It is necessary and proper to distribute the available working force among the different divisions according to the immediate and urgent needs of each. There is no other way to get the work done with any degree of promptness and thoroughness. Again, Mr. Connor charges that “ there is an apparent over¬ loading of employees in some directions,” and cites the following case: “ One Raymond Appolonio was appointed as a statistical clerk during the past year. Prior to his appointment this man was a resident of Boston, Mass. In his application for the examination he said, however, that he had resided in Hew York State for a period of five years and he gave as his residence the street and number of the manager of the State Insurance Fund. I found upon examination that he was designated as a person to serve summons sent down by the Attorney-General in actions to collect unpaid pre¬ miums. The following, received from his immediate superior, is an example of the work performed by him as a statistical clerk: “‘Mar. 10, 2 trips to 618 W. 58th St., Purcell and Gil- feather — to serve summons. “‘1 trip to 29 Broadway, General Contracting Co.— to make collection.’ “The service of summons is work which should be per- 26 State Insurance Fund formed by the Attorney-General, and a telephone communi¬ cation to a responsible employer would be just as efficacious in making a collection as a trip to 29 Broadway.’ 7 The appointment of this employee was entirely regular in every respect. He was formerly a resident of Boston, but had not lived there for six years. Tie gave his residence as Hew York State, for he made his principal headquarters here for at least five years. At the time his application for examination was made, he was living in the family of the manager of the State Fund, who had known him in Boston. He was appointed at a salary of $1,020, later increased to $1,200. He was designated to serve summons and to make collections, as he was particularly fitted for this work by his past experience. It has already been explained that the Deputy Attorney-General requested the co-operation of the State Fund in the matter of serving summons and making collections. The suggestion “ that a telephone communication to a responsible employer would be just as efficacious as a visit” indicates a lack of familiarity with the habits and tactics of some employers who refuse to pay insurance premiums upon demand in writing. In the particular case cited by Mr. Connor, the policy of the State Fund had been cancelled as of January 6, 1918, and the final adjustment of the account had been made May 21, 1918. The employer failed to make payment and made no reply whatever to several letters addressed to him by the State Fund. It became necessary to send a collector, and no payments were made except when the State Fund collector called. With reference to the conditions in the office of the State Fund, as alleged in Mr. Connor’s report, it is pertinent to call attention to the effect of the war upon the office force. The State Fund lost twenty-seven employees through voluntary enlistment or draft. Among these were several of the most valuable members of the organization. It was practically impossible to find competent substitutes for the trained employees thus lost, especially as appointments could be made only temporarily, for the duration of the military vacancv in each case. The task of filling the mili¬ tary vacancies was rendered doubly difficult by the restrictions of the civil service and the budget. The State Fund is obliged to compete with private insurance companies for employees, as well Answer to Report of Jeremiah F. Connor 27 as for business, and in such competition is severely handicapped by restrictions from which its competitors are free. The lack of elasticity and adaptability in the administrative conditions imposed upon the State Fund under the budget and the civil service was strikingly illustrated during the war period. Despite these conditions a reasonable degree of efficiency was maintained. The Question of Rates Mr. Connor declares that “ the State Fund has been a failure as a check on the rates of the insurance companies.” This is a matter of opinion. It should be pointed out here that the rates of the State Fund are approximately 15 per cent lower than the rates of private companies ; that the State Fund did not apply the 5 per cent increase of rates put into effect by the com¬ panies January 1, 1918; that the State Fund has declared divi¬ dends of 10 per cent in all the general groups, and supplementary dividends of 20, 10 and 25 per cent in three of these groups, as will hereafter be explained. Mr. Connor complains that the State Fund rates “ remain at the same high level.” The fact is that the present rates have been in effect on all of the business of the State Fund only since January 1, 1918. The experience of 1916 demonstrated the inadequacy of the old rates and called for a general increase. The year 1918, during which the new rates were in operation, was an exceptional year. For that year these rates yielded a large surplus, due primarily to abnormal conditions with respect to payrolls and wages. The business outlook at the close of the year was most uncertain. It would have been well-nigh foolhardy to reduce the rates at that time on the basis of the unusual experience of the single year 1918. At the present time the business outlook justifies the expecta¬ tion that the rates may be safely reduced to some extent in the next revision, which under the law must be made to go into effect January 1 ? 1920. The Workmen’s Compensation Law provides, in section 97, that “ on January 1, 1915, and every five years there¬ after * * * a readjustment of the rates shall be made for each of the several groups of employment or industries and of 28 State Insurance Fund each hazardous class therein which in the judgment of the com¬ mission shall have developed an average loss ratio in accordance with the experience of the commission in the administration of the law as shown by the accounts kept as herein provided.” The end of the live-year period following the first rate revision of January 1, 1915, will fall on January 1, 1920. In the light of the present industrial conditions and prospects it seems safe to forecast a downward revision of State Fund rates in the readjust¬ ment that must he made in accordance with this requirement of the law. With further reference to the matter of rates, a comparison between the rates of the Hew York State Fund and the Ohio State Fund, which was worked out by the manager and the actuary of the Hew York State Fund, in reply to an inquiry by Mr. Connor, is extremely interesting. In this comparison due allowance was made for certain differences in operating conditions of the two State Funds, such as the fact that the manual rates of the Ohio State Fund are, in general, minimum rates, subject to penalty increases for adverse experience, while the manual rates of the Hew York State Fund are maximum rates, subject to merit reductions for safety equipment and favorable experience. It appears that on this basis of comparison the rates of the Hew York State Fund average somewhat less than the corresponding rates of the Ohio State Fund. In short, the result of this com¬ parative analysis of rates indicates that, under the same operating conditions, the net cost to policyholders of the Hew York State Fund would have been slightly less than the net cost to the policy¬ holders of the Ohio State Fund. The details of the comparison are embodied in a communication to Mr. Connor by the manager of the Hew York State Fund which is appended to this report. Number of Policyholders Mr. Connor calls attention to the decline in the number of policyholders of the State Fund in 1917. “ While the volume of premium income increased very much during the past year, due to war conditions, the number of employers insured in the State Fund are about 1,000 less than in 1917.” In the annual report of the manager of the State Fund for 1918 this phenomenon is explained as follows: Answer to Report of Jeremiah F. Connor 29 “ In one respect it would appear that the State Fund lost ground during the year, as the number of policyholders fell from 9,984 to 8,782. When the causes of this falling off are examined, however, the loss is found to be apparent rather than actual. The decline was due mainly to two causes; first, the retirement from business of small employers in non-essential industries on account of war con¬ ditions; second, the cancellation of policies for non-payment of premiums, in consequence of more systematic attention to overdue accounts. Notwithstanding the decline in the number of policyholders, the volume of semi-annual pre¬ miums in force increased from $810,576.79 to $940,902.83. That is, measured by the volume of premiums, the new busi¬ ness written during the year more than offset the loss of business through withdrawals and cancellations. In short, there took place a substitution of large for small risks.” Individual or Special Groups It may be well before taking up the criticisms of Mr. Connor concerning the individual or special groups, to offer a general explanation of the special group plan as operated by the State Fund. The Workmen’s Compensation Law (section 2) divided hazard¬ ous employments subject to the law into forty-two groups. The law provided further (section 95) that employments coming under its provisions should be divided for purposes of the State Ffind into the groups set forth in section 2, and that separate accounts should be kept of the amounts collected and expended in respect to each such group for convenience of determining equitable rates. The Commission was empowered (section 95) to rearrange any of the groups set forth in section 2 by withdrawing any employ¬ ment embraced in it and transferring it wholly or in part to any other group, and from such employments to set up new groups at its discretion. Provision was made (section 97) for the decla¬ ration and distribution of dividends according to groups. The Commission, exercising the authority conferred by section 95 of the law, to rearrange the original groups has com¬ bined the forty-two groups into six large groups for purposes of keeping accounts and computing dividends, and has also set up 30 State Insurance Fund various special groups composed in some cases of individual risks j and in other cases of a number of related risks. The special j groups, which at present number twenty, fall into three classes: ! First, purely individual groups, such as the International Paper j Company and the Lackawanna Steel Corporation; second, trade : groups, including all employers in the same branch of industry, such as the furniture manufacturers’ group and the cement manu- ] facturers’ group; third, trade groups, including a number of employers in the same branch of industry who have taken special j measures for accident prevention and have a safety organization | approved by the State Fund, such as the miscellaneous metal- | ware group and the foundry and machine shop group. The method of keeping accounts and computing dividends for the special groups is, in brief, as follows: Each member is charged an initial premium based on the manual or schedule rates of the State Fund applicable to the risk. After each policy period the State Fund charges against the group premium, first, the amount of the loss payments on account of accidents occurring during the period; second, the amount of the loss reserves required to carry all claims on account of such accidents to full maturity; third, the proportionate share of all expenses incurred by the State Fund; fourth, the contribution to the legal catas¬ trophe surplus, amounting to 5 per cent of the premium. At the end of each policy period the premiums of the members are readjusted on the basis of their actual payroll expenditures as ascertained by report or audit. Any balance of the earned pre- mium of the group remaining after deduction of the charges enumerated is credited pro rata to the members on the next install¬ ments of premium due the State Fund, in accordance with the provisions of section 97 of the law relating to the declaration and distribution of dividends. It is the practice in making this adjustment to credit a partial dividend in the first statement to the members of a special group, and at a later date to determine the final dividend credit after the experience has developed suffi¬ ciently to disclose the exact extent of the liability in each case, and thus to afford a basis for setting up the proper amounts of loss reserves. That is, the account is held open subject to further readjustment until such time as all cases can be closed and final reserves set up. Answer to Report of Jeremiah F. Connor 31 The general purpose of this plan is to segregate large individual risks and to combine smaller risks of identical or similar hazard in such way as to enable the employers to obtain the benefit of a favorable experience, particularly of any reduction in insurance costs effected by their individual or co-operative efforts and thus to bring to hear an effective incentive to adopt measures for acci¬ dent prevention. The general groups are miscellaneous in their composition and employers placed in these groups are forced to share the benefit of improved safety equipment and organization in their own plants with other employers whose risks are inher¬ ently more hazardous, and who may give little or no attention to safety matters. It is equitable that employers who are willing to incur large expenditures for purposes of reducing the hazards of their plants and the cost of their insurance, should be placed in special groups under an arrangement that will enable them to secure some return from such expenditures in the form of divi¬ dends based on their own experience. The special grouping sup¬ plies a constant incentive to further efforts to prevent accidents and reduce insurance costs. The plan is thus equitable in prin¬ ciple and beneficial in practice, through its stimulative effect upon accident prevention. Further information concerning this plan will be found in a memorandum appended to this report. Advantages of Plan The question of the advisability or expediency of special group¬ ing should be judged in the light of the all-important considera¬ tion that the New York State Fund is competitive and not monopolistic. The State Fund is in open competition, not only with stock insurance, but with mutual insurance and self-insur¬ ance. If the State Fund is to get and hold any considerable volume of the desirable class of business that is naturally attracted toward mutual and self-insurance, it must be able to offer to employers so inclined a proposition that will compete with the advantages which are promised by mutual and self-insurance. The chief attraction of self-insurance for a large employer is that it enables him to pay his own compensation costs without contributing anything to the costs of others, and also to get the exclusive benefit of any reduction in his own compensation costs 32 State Insurance Fund which he may be able to bring about through better safety equip¬ ment and organization. Similarly, the main advantage of mutual insurance for a number of employers insured on this basis is that it gives them the opportunity to share their compensation costs collectively without taking chances in a common insurance pool, and, further, to obtain the collective benefit of any savings which they may be able to effect through co-operative measures of acci¬ dent prevention. The individual group plan in the State Fund offers to a large employer the principal advantage which he sees in self-insurance, and, besides this, gives him at a comparatively low additional cost, real insurance protection and complete release from his liability under the Workmen’s Compensation Law. In the same way, the trade group plan in the State Fund provides for a body of employers in the same trade the essential advantages of mutual insurance without its great drawback in the form of an assessment liability. The State Fund has been able to com¬ pete effectively with mutual and self-insurance through its group¬ ing system. If all risks in the State Fund were merged in the general groups, it would be extremely difficult to maintain effective competition with mutual and self-insurance. While the special group plan is highly advantageous for employers so grouped, it is also advantageous for the State Fund, as a whole, and for employers in the general groups. It is desir¬ able in the interest of security and economy of State Fund insurance that large employers and good risks be attracted into the State Fund. Under the competitive conditions prevailing in this State the requisite attraction can be supplied, as has been pointed out, only through the special group plan. The volume of business that has been attracted on this basis benefits the State Fund and its policyholders, in general, in the following ways: The large premium accounts in the special groups make heavy contributions to the catastrophe surplus, which serves for the protection of all policyholders. Hot only do the special groups contribute largely to the expenses in a direct way, but they help indirectly to lower the cost of insurance to every employer in the general groups, by giving the State Fund a much lower expense ratio than could otherwise be attained. The extremely low expense ratio of 7% per cent for 1918, was made possible only by the presence of the special groups. A favorable experience in Answer to Report of Jeremiah F. Connor 33 the special groups, as a whole, tends to lower the loss ratio of the State Fund and thus to keep the cost of insurance on a lower basis than would otherwise be possible, for in the long run a higher loss ratio would necessitate higher rates. The special group plan thus helps to make the State Fund a safer and cheaper carrier of insurance for employers at large. Legality of Plan With respect to the legality of the special group plan, the authority to establish and maintain special groups is clearly con¬ ferred by the provisions of section 95 of the Workmen’s Compen¬ sation Law. The Commission is given power to rearrange any groups as originally constituted by section 2 of the law, “ by withdrawing any employment” “ embraced in it and transferring it wholly or in part to any other group, and from such employ¬ ments to set up new groups at its discretion.” This language is very broad and sweeping. The use of the words “ in part ” seems clearly to justify the creation of an individual group, as a part of an employment may be either one branch of the industry in question or one employer or establishment. The opinion of the Attorney-General, rendered January 25, 1916, recognizes the legality of setting up a single employer as a group under certain conditions or limitations. The right of the Commission to set up a group composed of a number of employers or risks would appear to be even clearer, or less open to question, than the right to create a purely individual group. The conditions or limitations set forth in the opinion of the Attorney-General are defined in the following extracts from that opinion: “ The only way in which a single employer in the State Insurance Fund can be separately grouped by the State Industrial Commission for rating and dividend purposes, under Sec. 95 of the Workmen’s Compensation Law, is where the nature of his business and the degree of risk of injury is such that he, in fact, represents a group by him¬ self, subject, however, to the opportunity of other employers in the State Fund who come within its limitations to be made members of that group. 2 State Insurance Fund 34 “ The law thus seems to permit the commission to create new groups, but each group should be available to all employers coming within its limitations, and if a group is divided into classes, each class should be available to all employers within the group, who come within the limitations. To make a group or class by himself, the commission should be able to point to the peculiar hazard of the individual risk which justifies its separation as such. If the commission can justify any of its individual groupings upon the above basis, I can see no objection from the standpoint of its legality.” The Attorney-General thus held that the test for the creation of an individual group is to be found in the nature of the business and the degree of risk of injury, which must be such as to con¬ stitute a peculiar hazard on the part of the individual risk, so that the employer in question represents a group by himself; the Attorney-General held, further, that the creation of an individual group must be subject to the opportunity of other employers in the State Fund who come within its limitations to be made mem¬ bers of the group. In accordance with this ruling, it would appear that the Commission is justified in creating special groups, including a number of risks as well as individual groups, in cases in which the risks in question are differentiated from others of a similar general character insured in the State Fund by reason of special conditions inherent in the nature of the business and the degree of risk of injury. The latter factor, the degree of risk of injury, it should be noted, is necessarily conditioned by the safety organization and service provided by the employer. Importance of Special Groups The special group plan is the very foundation and framework of the State Fund. The entire structure would fall apart if the special group plan were abolished or seriously disturbed. The importance of the special groups may be appreciated from the fact that the premiums of the special groups, in 1918, amounted to $1,403,627.78, out of total premiums for the State Fund of $3,282,965.24. In other words, approximately 45 per cent of the total business of the State Fund is carried in special groups. Answer to .Report op Jeremiah F. Connor 35 The total volume of premiums of the special groups from the beginning, July 1, 1914, to December 31, 1918, amounted to $3,841,148.13. These groups contributed, during this period of four and one-half years, $253,644.35 to the expenses and $211,689.24 to the catastrophe surplus of the State Fund. Dividend Credits and Deficits It now remains to comment on the particular criticisms of the special groups made in Mr. Connor’s report. He states, concern¬ ing the dividend credit to the special groups: “ This credit is made without regard to the condition of the State Fund generally, whether solvent or insolvent. In 1916, for example, dividends were declared in the special groups, although the losses of the State Fund exceeded its income.” This statement is wholly erroneous. It is definitely stipulated in submitting the special group proposition to an employer and in accepting business on this basis, that dividends shall be credited only in case the State Fund, as a whole, is solvent. As the State Fund has never been insolvent, it has been possible from the beginning to credit dividends in special groups whenever earned. It is true, however, that the losses and expenses of the State Fund for 1916 were slightly in excess of the earned premiums. This was due to the fact that in the general groups, as a whole, and in each one of these groups, the losses exceeded the earned premiums, and that at the end of the year every one of the general groups showed a deficit on the cumulative experience to date. As the State Fund still remained solvent, because of the earnings of the special groups, it was possible to continue to credit dividends in special groups out of the surplus earned by such groups. Again, Mr. Connor states: “ If the losses of the special groups exceeded the premium, and they have in several cases, these losses are paid from the State Fund generally. The other special groups are not even called upon to help make up such deficiencies.” This is not true. In a few cases deficits in special groups have developed in particular policy periods, but in such cases the deficits have been absorbed by the surplus earned in succeeding policy periods, with the single exception of one individual group, 36 State Insurance Fund made up of a large contracting concern. With this single excep¬ tion, each of the special groups shows a surplus on the basis of the cumulative experience to date. It is likely, moreover, that the deficit in the one group mentioned will be wiped out before the contract is completed and the account closed. In no case has any deficit in a special group been charged against the State Fund, as a whole, or against the general groups. The deficit in the case of the single group cited was due to an explosion which killed four persons and seriously injured four others, and cost approximately $30,000. In case the premium earnings of this group in the final accounting should prove insufficient to take care of the deficit, it is the intention of the manager of the State Fund to recommend that the amount of the deficit still remaining be charged against the catastrophe surplus of the State Fund. This disposal of the matter would be entirely proper, as the accident which caused the deficit was really of the proportions of a catas¬ trophe, and, therefore, could reasonably be made a charge against the catastrophe surplus, to which all the special groups, as well as the general groups, contribute proportionately to premium. Mr. Connor further cites the following illustration of alleged discrimination in favor of the special groups: “At times some of the six general groups showed a surplus and others showed losses. Instead of enjoying a dividend, the groups showing a surplus were charged with deficiencies in other general groups, whereas the special groups were charged with no part of the deficiencies, but some of them still received dividends.” No such discrimination has been practiced. It is true that no dividends were declared in the general groups during the years 1916 and 1917, and the first six months of 1918, for the reason that these groups, collectively and individually, failed to earn a sufficient surplus to warrant dividend distribution. No one of the general groups earned a surplus on the business of 1917 and 1918. At the close of the year 1916 the cumulative experience to 1 date showed a deficit in each of the general groups. At the close | of the first six months of 1918 four of the general groups still showed a deficit to date, and while two of the groups showed a surplus, the amount of the surplus in each case was too small Answer to Report of Jeremiah F. Connor 37 to justify any dividend distribution. Meanwhile the special groups, as a whole, continued to earn a surplus available for dividend purposes throughout this period of two and one-half years, and dividends were credited accordingly, in so far as they were earned. It should be observed here that the State Fund keeps a continuous cumulative account with each of the groups, general and special, and in the long run the entire surplus earned by each group will be returned to its members as dividends, in the case of the general groups, precisely as in the case of the special groups. Ho part of the funds of the general groups has been used for the benefit of the special groups, nor will it be so used in the future. The surplus of the general groups and that of the special groups may be said to be kept in entirely separate compartments, and neither is called upon to contribute to the support or benefits of the other. Mr. Connor also offers this criticism: “ The State Fund, in one of the semi-annual reports to the commission, described the insurance in these special groups as catastrophe insurance, something which was never contemplated by the law itself.” The individual group plan has been characterized by the man¬ ager of the State Fund as a form of catastrophe insurance for large employers at low cost, because this description emphasized one phase of the plan which renders it especially attractive as an alternative to self-insurance. But. as a matter of fact, insur¬ ance in the special groups is no different from insurance in the general groups in respect to the kind and scope of the protection given an employer. The policy of the State Fund gives the employer insured in a general group, as well as one insured in a special group, complete compensation coverage, including unlim¬ ited catastrophe insurance. Mr. Connor declares that while an individual group may be created, under certain circumstances as outlined in an opinion by the Attorney-General. “ the Attorney-General has never passed upon the method employed for the declaration of dividends,” and, further, that “the 'State Industrial Commission itself was not familiar with this method until after this investigation was started.” 38 State Insurance Fund The method of distributing dividends in the special groups was fully explained to the Attorney-General in conferences held at the time the question of the legality of the individual groups was before him, and in memoranda submitted by the manager of the State Fund. The matter has repeatedly been considered and discussed by the full Commission in connection with recom¬ mendations of the actuary and the manager of the State Fund for the approval of dividend credits in special groups. Dividends in General Groups Mr. Connor asserts: “ Under the present method of doing business the State Fund endeavors to pay all the dividends possible to employers in the special groups, and to keep as much as possible away from the employers in the general groups.” There is not the slightest justification for this assertion. It has already been pointed out that for the period of two and one- half years, during which the general groups received no dividends, not one of these groups earned any surplus out of which a divi¬ dend could be declared. When the payment of dividends in the general groups was resumed for the last six months’ policy period of 1918, it was at first decided to declare a uniform dividend of 10 per cent for all the six general groups. The first statement of the experience for the policy term ended December 31, 1918, as made up by the actuarial division of the State Fund, showed that a surplus had been earned in each group, and it was deemed .advisable by the management to recommend at once a 10 per cent dividend for all employers in the general groups, and to notify policyholders of the dividend declaration at the earliest possible date. It was known that the rates of dividend earnings had varied somewhat between the six general groups, but it would have required a considerable investigation to determine what the different rates were so that they could be properly recognized in the declaration of dividends. Moreover, the uncertainty with respect to the future of business conditions after the war indicated the wisdom of conservative action in distributing surplus earn¬ ings of 1918. These conditions led the manager of the State Answer to Report of Jeremiah F. Connor 39 Fund to recommend to the Commission and the Commission to approve a conservative dividend of 10 per cent in all six general groups. Later analysis of the experience of the several groups disclosed that there was an available surplus in some of them which would justify a larger dividend than the 10 per cent previously declared, and a due regard for the equitable treatment of the different groups appeared to call for a further distribution of dividends to the groups showing a considerable surplus remaining after the first dividend credit of 10 per cent. It was evident that such further dividend distribution would not in any way adversely affect the financial standing of the State Fund. Moreover, later developments in the business world seemed to guarantee a con¬ tinuance of industrial activity and prosperity for the immediate future. Accordingly, the management of the State Fund recom¬ mended to the Commission that supplementary dividends he declared, and such dividends were duly approved by the Com¬ mission. These additional dividends amount to 20 per cent in the first group, known as the light manufacturing group; 10 per cent in the second group, known as the heavy manufacturing group, and 25 per cent in the fifth group, known as the excavation and tunnelling group. It is probable that a further distribution of special dividends will be made in some of the general groups in the next dividend declaration, after the close of the current policy period. In short, the first declaration of a 10 per cent dividend for all six general groups, which was made in February of this year, was provisional and tentative, and in later dividend distributions each of these general groups will receive the full amount of the surplus earned, less a small amount, not in excess of 10 per cent of the semi-annual premium, which will be held temporarily as a margin for safety. It should be borne in mind that prior to the last policy period of 1918, not one of these groups earned a sufficient surplus to warrant a dividend for the two and one-half years preceding. The State Fund was not withholding dividends from the general groups, but these groups were not earning divi¬ dends. Now that they are earning dividends, precisely the same method of dividend distribution will be followed in the case of 40 State Insurance Fund the general groups as in the case of the special groups. This policy with respect to dividend is embodied in the following resolutions of the Commission, adopted June 4, 1919: “ Resolved , That dividends for the last completed policy period in any group shall be credited out of surplus earned in such group and period, when approved by the Commission, after deducting from the earned premiums, losses (including reserves computed as nearly as may be on a uniform basis for all groups) expenses and catastrophe charges, less any deficit arising out of previous periods, and shall be such percentages of the premium as may be agreed upon by the Manager and Actuary, of the State Fund, subject to the tem¬ porary retention for future distribution, of not less than 5% nor more than 10% of the semi-annual premium, provided that the total surplus remaining to the credit of the group shall in no case he reduced below $2500. Further, when¬ ever in the making up of the accounts there shall be found surplus accumulated from periods other than the last com¬ pleted policy period amounting to $10,000 (or such less sum as in the judgment of the Manager and Actuary constitute a safe margin for contingencies) additional dividends, when approved by the Commission, may be credited in respect to such earlier periods, provided, that such additional divi¬ dend shall not reduce the balance retained as a margin of safety, including the balance retained from the surplus of the last completed policy period below $2500. After any group has been discontinued more than two full years, if in the judgment of the Manager and Actuary conditions warrant it, a final accounting may be made and in such final accounting the margin above provided for need not be retained. “Further resolved , That it is hereby declared to be the policy of the Commission that in the future the same methods, as far as practicable, shall be adopted for all groups, general and special, with respect to the computation and dis¬ tribution of dividends and the maintenance of reserves.” Answer to Report of Jeremiah F. Connor 41 Assets mid Reserves Mr. Connor declares: “ The State Fund has so much money on hand that it has omitted as an asset the item for audit additions and has set up a new liability for experience fluctuations amounting to $200,000, and carries an unassigned surplus of $279,928.18.” It was deemed advisable to omit the item for audit additions from the assets, as this amount is variable and somewhat uncer¬ tain. The private companies, moreover, are not permitted to include this item as an asset in their reports to the State Super¬ intendent of Insurance. There is now no good reason why the State Fund, in its reports to the same Insurance Department, should not conform with the usual requirement in this respect. With reference to the reserve for experience fluctuation, which Mr. Connor terms unnecessary, it should be explained that this reserve was set up for the first time in the financial statement of December 31, 1918. As the designation of the reserve implies, it was intended to serve as a buffer against unforeseen fluctua¬ tions of experience. The year 1918 had been a phenominally good year in compensation insurance. The loss ratio of the State Fund was only 50.5 per cent for 1918, as contrasted with 91.4 per cent for 1917. The improvement was due mainly to substan¬ tial additions to the premium receipts resulting from larger pay¬ rolls produced by wartime wages, and the reduction in the number and severity of industrial accidents by reason of more settled business conditions in 1918, as compared with the preceding year. When the management of the State Fund made the first survey of the experience of 1918 and took an appraisal of the prospects for the year 1919 at the time the annual statement was in prepara¬ tion, it seemed most unlikely that the extremely favorable experi¬ ence of the recent past could be expected to continue for the immediate future. Indeed, the confusion attendant upon busi¬ ness readjustments, in a transition from a war to a peace basis, pointed to the probability of a rise in the accident rate, while at the same time it was naturally to be expected that the increase in the premium income for 1918, due to the abnormally high wage scale then prevailing, would show some falling off in the next year. In order to guard against such contingencies, it 42 State Insurance Fund seemed wise to set aside from the surplus earnings of 1918 a special reserve of $200,000, for experience fluctuation. The par¬ ticular object in setting up this reserve was to insure the payment of dividends in the general groups for future policy periods. The payment of dividends in these groups had been resumed for the last policy period of 1918, after an interruption of two and one- half years. It seemed advisable to take measures to guard against a suspension of dividend payments in the general groups if the experience of 1919 should develop unfavorably. It was thus intended that the reserve for experience fluctuation should be used, if at all, for the payment of dividends in general groups, in case the experience in some succeeding policy period should not be sufficiently favorable to yield a surplus available for dividends. With respect to the unassigned surplus of $279,928.18, which Mr. Connor also characterizes as unnecessary, it has already been explained that the situation at the time the financial statement was prepared and the 10 per cent dividend declaration in the general groups was recommended, was such as to call for a policy of cautious conservatism with reference to dividends and reserves, and it was not to be forgotten that the surplus of the State Fund has been seriously depleted by the unfortunate experience of 1916 and 1917 common to all compensation insurance carriers. Under the circumstances the management of the State Fund would have shown itself utterly lacking in prudent foresight if the surplus, just replenished by the gain of 1918, which might be termed a windfall, had been distributed at once in dividends. Since the first provisional distribution of dividends in the general groups on the 10 per cent basis, the business outlook has cleared to such an extent as to warrant a declaration of additional dividends in the general groups from the unassigned surplus, as previously stated. A further declaration of special dividends out of this surplus is contemplated in connection with the semi-annual dis¬ tribution of dividends at the close of the current policy period, June 30, 1919. Mr. Connor also characterizes as unnecessary the reserve for deferred claim expenses of $266,011.49 and the reserve for securi¬ ties fluctuation of $124,454.58. The reserve for deferred claim expenses is set up to provide for the expense of paying compensa¬ tion on outstanding claims that run beyond the period of the year Answer to Report of Jeremiah F. Connor 43 during which the accident occurred. That is, in addition to the loss reserve covering the amount of each claim, an expense reserve for the cost of distributing compensation until the maturity of the claim is maintained by the State Fund. This deferred claim expense reserve is computed on the basis of 4 per cent of the loss reserve. The State Insurance Department requires the mutual companies to maintain a reserve for deferred claim expenses and, as the department also has supervision of the reserves of the State Fund, the necessity of the reserve in question is obvious. Further discussion of this reserve and others maintained by the State Fund will be found in a memorandum of the actuary appended to this report. The reserve for securities fluctuation is necessitated by the fact that the State Fund must report its investments to the State Insurance Department on the basis of market valuations. This reserve represents the difference between the book value of the investments and the market value at the date of the financial statement. It was first set up in the financial statement of June 30, 1918. At that time the valuation of the securities of the State Fund, according to the market quotations as required by the State Insurance Department, showed a nominal deprecia¬ tion of $121,183.15, and a reserve of that amount was accordingly set up for investment depreciation. While there is no likelihood that the State Fund will be called upon to liquidate any part of its investments, nevertheless by reason of the requirements of the State Insurance Department and the practice of competing casualty companies, it seems desirable and proper that the State Fund should at all times be able to show a satisfactory financial condition upon a market value basis. In order to make this pos¬ sible a sum equal to the excess of the book value of the invest¬ ments over the market value was set up as an item in the liabil¬ ities of the State Fund in the financial statement of June 30, 1918. This reserve was again included in the liabilities as of December 31, 1918, and the amount was increased slightly, to $124,454.58. Supervision and Competition The fact that the reserves of the State Fund are subject to supervision by the State Superintendent of Insurance is of great importance in its bearing on the policy that should be adopted 44 State Insurance Fund by the State Fund with reference to reserves. Another con¬ sideration that carries great weight in this case is the fact that the State Fund has no monopoly, but, on the contrary, is in active competition with the private casualty companies. It is obvious that the reserves of the State Fund must be ’maintained in ac¬ cordance with the rules and requirements of the State Insurance Department, and, furthermore, that the reserves must be so clearly adequate that the financial statement issued by the State Fund cannot be fairly criticized by its competitors, as indicating any¬ thing less than an absolutely sound condition. These conditions were called to the attention of Mr. Connor in communications from the manager of the State Fund, under date of February 28 and March 29, 1919, as follows: “In this connection, let me call particular attention to the fact that the reserves of the State Fund are subject to the supervision of the State Insurance Department. The Workmen’s Compensation Law, in section 92, provides that the reserves for losses ‘ shall be computed in accordance with such rules as shall be approved by the superintendent of insurance’ (section 92) and authorizes the Superintendent of Insurance to examine into the condition of the State Fund at any time ‘for the purpose of determining the con¬ dition of the investments and the adequacy of the reserves of such fund’ (section 106). The fact that the reserves of the State Fund are thus subject to supervision and ex¬ amination by the State Insurance Department is of much importance in its bearing on the question of the policy that should be followed by the State Fund in setting up its re¬ serves. The reserves for losses must be set up in accordance with rules approved by the State Insurance Department. It is obvious that the other reserves should be set up accord¬ ing to the requirements laid down by the State Insurance Department for the private insurance companies. The State Fund cannot afford to take any chance that the State Insur¬ ance Department, after examination, may pronounce its re- jj serves to be inadequate in any particular. You are doubtless aware that prior to the first examination of the State Fund by the State Insurance Department, as of June 30, 1916, Answer to Report of Jeremiah F. Connor 45 insinuations were made freely by the representatives of the casualty companies that the State Fund was not maintain¬ ing adequate reserves. The report of the examination, which stated that the reserves were adequate, greatly strengthened the competitive position of the State Fund. If any time in the future an examination hy the State In¬ surance Department should disclose any deficiency in the reserves of the State Fund, as tested by the rules of that department, ihe report of such findings would he exploited to the serious detriment of the State Fund. It is obvious that, under these conditions, an extremely conservative policy is the only one that is safe or prudent for the State Fund. “ It occurs to me to offer a further comment on the matter of the policy that should he adopted hy a competitive State Fund with reference to reserves. The matter of maintain¬ ing adequate reserves at all times is vastly more important for a competitive than for a monopolistic State Fund. If a monopolistic State Fund incurs a deficit in any policy period it can meet the situation hy advancing rates; a competitive State Fund could not take this means of relief, for the in¬ crease of rates would result in a loss of business that would defeat the object of the rate advance. In fact, the very existence of a deficit in itself would drive business away from a competitive State Fund. The way in which a monopolistic State Fund is able to wipe out a deficit of large proportion by manipulating rates, in the absence of competition, is well illustrated by the history of the West Virginia State Fund. This State Fund incurred a heavy deficit in the first two years, chiefly on account of two catastrophes in the coal mine industry, costing approximately $500,000. The deficit on June 30, 1914, amounted to $300,299.60, and on June 30, 1915, it had increased to $621,938.99. Within three years this heavy deficit was wiped out, and on June 30, 1918, the Fund showed a surplus of $165,649.95. This result was accomplished by advancing rates, on an average about 60 per cent in 1916, and maintaining the rates at a high level in 1917 and 1918, notwithstanding the low loss cost. It would have been utterly impossible for the West Virginia 46 State Insurance Fund State Fund to accomplish this remarkable transformation if it had been subject to competition. No competitive State Fund could rehabiliate itself after the fashion of the West Virginia State Fund. It is a vital matter for any com¬ petitive State Fund to maintain ample reserves and surplus, and in this way to protect itself against the possibility of a deficit, for such a fund could not extricate itself from a state of temporary insolvency by advancing rates.” • Method of Charging Reserves Mr. Connor not only criticizes these reserves as unnecessary, but he also contends that the special groups have not been charged for their proper share in these reserves. The State Fund, he declares, “ carries as liabilities the following reserves, all of which are unnecessary: Reserve for deferred claim expenses. $266,011 49 Reserve for experience fluctuation. 200,000 00 Reserve for securities fluctuation . 124,454 58 Which together with the unassigned surplus. . 279,928 18 Totals . $870,394 25 u No part of the above with the possible exception of a small portion of the unassigned surplus is charged against the special groups.” This statement is partly erroneous and wholly misleading. The intimation is that the State Fund practices discrimination in favor of the special groups by charging practically all these reserves against the general groups, thus increasing the dividends of the former and diminishing those of the latter. This criticism is wholly unfounded. In accounting and distributing of divi¬ dends to the special groups, the State Fund charges against these groups the full proportion of all reserves properly and equitably chargeable against these accounts. The special groups from the beginning have contributed their full share to the expenses of the State Fund, including not only the current expenses, but also the deferred claim expenses, and the amount of the Commission’s Answer to Report of Jeremiah F. Connor 47 expenses apportioned to the State Fund in the distribution of these expenses among the various insurance carriers. The reserve for experience fluctuation is not a proper charge against the special groups. As has been pointed out, the particular object of this reserve was to enable the State Fund to continue the pay¬ ment of dividends in the general groups, even in spite of an un¬ favorable experience in some future policy period. There was no intention of using any part of this reserve for the payment of dividends in the special groups. This reserve was set up solely for the benefit and protection of the general groups, and no part of it, therefore, should be charged against the special groups. Furthermore, the occasion for creating this reserve, as has been set forth, was the uncertainty as to the business outlook at the time the financial statement for December 31, 1918, was pre¬ pared. In view of the assured prospect of continued industrial activity and prosperity which the developments of recent months have brought, the need of maintaining this reserve may be said to have passed, and it is the intention of the management of the State Fund to recommend that it be eliminated in the next financial statement as of June 30, 1919. In the case of the reserve for securities fluctuation or invest¬ ment depreciation, it should be pointed out that depreciation is properly a charge against interest. This reserve, therefore, should be charged against the interest earnings of the State Fund. No part of the interest earnings as yet has been credited to the special groups, and there is no reason why any part of the investment depreciation reserve should be charged against these groups. The interest earnings of the State Fund exceed the amount of this reserve by over $100,000. Finally, as to the unassigned surplus, it is sufficient to state that this is made up of contributions in the form of surplus earn¬ ings from all the groups, general and special. In brief, the only one of the reserves named by Mr. Connor which has been charged wholly against the general groups is the temporary reserve for experience fluctuation, and this reserve is not properly chargeable in any part against the special groups for the reserve stated. 48 State Insurance Fund Attitude Toward Claimants Mr. Connor further criticizes the special groups as furnishing a motive for employers so grouped to keep down the payment of compensation. He states: “ Some employers in the special groups treat the claimants with absolute fairness. Others are more interested in keep¬ ing down the payment of compensation because the amount saved is returned to them in the form of dividends. Such employers are sometimes represented by claim agents before the Commission and as to these the result in special groups is probably as bad as under direct settlement. A case in point is as follows: “ Hick Schemelia (Case Ho, B-4500) was injured Janu¬ ary 20, 1918. He was paid under an award from the State Insurance Fund the sum of $125 up to the time he resumed work. The injury resulted in a permanent deformity of one arm. The case was closed March 28, 1918. About a year later he obtained a rehearing through an attorney and was awarded compensation for partial loss of use of the arm in the sum of $2,215 in addition to the amount he had already received.” As respects the general criticism that employers in the special groups have a particular interest in keeping down the payment of compensation, it is to be observed that this motive is present in even greater degree in the case of a self-insured em¬ ployer. The same incentive exists, but in a less degree, in the case of employers insured in mutual associations. The employer is one of the parties in interest and has a right to be represented at hearings before the Commission. Such representation does not enable the employer to control the procedure and dictate the award. It devolves upon the commissioner or deputy in charge to dominate the situation and to dispense even justice in the face of pressure from conflicting interests. In fact, this is a general administrative question and not one specifically touching the State Fund. With reference to the particular case cited by Mr. Connor, it appears that this case was duly closed by the Commission in the •usual manner after award had been made for the duration of the Answer to Report of Jeremiah F. Connor 40 disability up to the time the employee returned to work. The employer made no attempt to block the award, and neither the employer nor the State Fund was represented at the hearing. Later a permanent partial disability developed in consequence of the injury. The case was then reopened and an additional award was made for partial loss of the use of the arm. It was not necessary for the claimant to place the case in the hands of an attorney in order to secure the reopening of the case and the award to which he had become entitled by reason of the subse¬ quent permanent disability. Windoiv Cleaners' Croup Mr. Connor closes his discussion of the special groups with some comments on the group for employers engaged in the window cleaning business. These comments contain several inaccuracies, lie refers to this group as composed of “ employers engaged in the window cleaning business in Hew York city.” The member¬ ship of the group is not confined to employers in Hew York city. It includes all window cleaning contractors in the State who are insured in the State Fund. Further, Mr. Connor says: “ These employers are supposed to join a window cleaners’ association and are then permitted to obtain insurance in the State Fund in a special group.” This group is not confined to members of any association; employers are permitted to obtain insurance in this group without regard to such membership; in fact, the group includes a considerable number of employers who are not members of any association. It is true that the Window Cleaners’ Pro¬ tective Association was formed for the purpose of improving conditions in the trade and enabling members to obtain insurance on better terms. The association co-operates with the State Fund in matters of pay-roll reporting and accident prevention to the common advantage of the State Fund employers and employees. Mr. Connor continues: te The rate established for this insurance is $14.92 ner $100 of payroll. When the group was created, it was under¬ stood that the advance premium was to be collected on the basis of $5 and the balance should be paid at the close of each six months’ policy term.” 50 State Insurance Fund This was not the understanding. It was, however, agreed that the State Fund would accept an advance installment of the premium on the basis of five dollars in recognition of the deposit of a bond for $12,500 by the Windows Cleaners’ Protective Asso¬ ciation to secure the State Fund in the event that the losses and other charges against the group exceeded the amount of the install¬ ment premiums, and it was further stipulated that in such event the State Fund could call upon members for additional install¬ ments of premiums, and in the case of their failure to make good the deficit, should use surety bond for this purpose. It is of interest to state that the cash premium paid by the members of this group for the six months’ policy term amounted to $16,528.67, and in addition to this amount the State Fund has the $12,500 bond deposited by the association. Mr. Connor proceeds : “ The State Fund now has under consideration a plan to waive the collection of the balance of the premium and make an adjustment with these employers on the basis of their actual losses. In other words, because the experience for six months has been favorable, the State Fund does not intend to collect the additional premiums to guard against future losses. It is well known that window cleaning is one of the most hazardous employments in the State. Most of the accidents result in death. Carrying such insurance upon the basis of the current losses for six months is about the poorest insurance proposition that can be advanced. In the next six months the losses might be fifty times the premium and the practice employed by the State in respect to this group of employers cannot and would not be undertaken were it not for the fact that the general groups are back of the special groups to pay the bills in case the premium in the special group is insufficient.” It has already been explained that the arrangement with the Window Cleaners did not call for the payment of the entire bal¬ ance of the premiums at the close of each six months' policy period, but merely for the payment of additional amounts as needed to cover the incurred losses, with security for such pay¬ ment in the form of a bond deposited by the association. The Answer to Report of Jeremiah F. Connor 51 State Fund, therefore, has never had under consideration any plan to waive the collection of the balance of the premiums, hut, on the contrary, reserves its right to call for additional premiums as needed to cover incurred losses and other charges. Mr. Con¬ nor’s further reflection upon the unsoundness of this plan and the danger of a deficit are, therefore, unwarranted. In particular his remark that the practice with respect to this group “ cannot and would not be undertaken, were it not for the fact that the general groups are back of the special groups to pay the bills in case the premium in the special groups is insufficient,” is a groundless insinuation. It has already been shown clearly that the general groups are not supporting the special groups and that the former will never he called upon to pay any deficit for the latter. Mr. Connor concludes with this assertion: “ The State Fund also proposes to discriminate as to divi¬ dends between the employers in this group who have joined the Window Cleaners’ Association and those who have not.” Ho such discrimination is practiced or contemplated, and divi¬ dends in this group will be distributed equitably among the mem¬ bers on the basis of their premiums. The establishment of the Window Cleaners’ group was entirely justifiable from every point of view. Before this group was cre¬ ated, the rates and terms of insurance for this trade were prac¬ tically prohibitive. Many members of the trade were unable to provide insurance, and their employees were without protection under the law. An appeal was made to the Chairman of the Commission by the employees’ union, and after conferences with the committee representing the employers, the plan of a special group was formulated. This plan brought about a solution of a most difficult problem, enabling employers in this hazardous busi¬ ness to obtain insurance on reasonable terms, protecting the State Fund through the deposit of a surety bond, in addition to the cash payments, and opening the way to an effective co-operation between the State Fund and a responsible association representing the employers. It would seem that this arrangement really de¬ serves commendation rather than criticism. 52 State Insurance Fund The WynJcoop Service The Wynkoop Service is a compensation service and insurance brokerage organization which has placed a considerable volume of business in the State Fund. The service includes medical and hospital care for employees, safety engineering and accident pre¬ vention work, supervision of claim matters and, in some instances, general efficiency service for the employer. This service is fur¬ nished under a contract providing for a division between the employer and the Wynkoop Service of the amount of any saving in the cost of compensation insurance below a certain maximum cost, which is usually the amount of the premium according to the manual or schedule rates of the State Fund applicable to the risk. It is important to note that the Wynkoop Service is authorized by its contract with the employer to represent the latter in all matters relating to his compensation insurance. Under this con¬ tract Mr. Wynkoop is the duly authorized representative of the employer in all dealings with the State Fund or any other com¬ pensation insurance carrier. It is obvious that the State Fund could not fairly or reasonably refuse to deal with an agency thus duly authorized to represent the employer, provided that the methods of such agency are legal and proper. Indeed, the co¬ operation of a legitimate and reputable service organization in bringing business into the State Fund and supervising risks so insured should be welcomed and facilitated, as a valuable factor in the upbuilding of the State Fund both with respect to the quan¬ tity and the quality of its business. Some of the risks supervised by the Wynkoop Service are placed in one of the special groups, Group 17, Miscellaneous Metalware Group; others are subject to the State Fund plan of experience rating; still others are placed in the general groups. There has been no favoritism or discrimination in the rating and grouping of these risks. "No arrangement has been offered in the case of the Wynkoop Service that is not open on equal terms to any other broker or service organization. The State Fund has treated risks under contract with the Wynkoop Service precisely as it treats other risks placed in the State Fund by any similar agency. These risks have been put into a special group, or have Answer to Report of Jeremiah F. Connor 53 been given a special experience rating, or have been placed in one of the general groups, in accordance with the particular arrange¬ ment properly applicable in each case under the rules. There is nothing unique or peculiar in the treatment of the risks having the Wynkoop service. Miscellaneous Metalware Group The Miscellaneous Metalware Group is not the only one of its kind in the State Fund. Another group, Group 15, Machine Shop and Foundry Group, is precisely similar to Group 17 in its composition and operation. This group is made up of a number of large employers in the Buffalo district, who have combined to provide special medical, safety and claim supervision for their plants. Also the State Fund experience rating plan has been applied to numerous risks not under the Wynkoop Service. Even the special group for employers using the Wynkoop Service is not closed to all other applicants; on the contrary, this group is open to any employer in the same trade who could qualify for member¬ ship by complying with the conditions as to the size of payroll, and medical and safety organization. As a matter of fact, there is only one other risk in the State Fund that could qualify for admission to this group. A proposition to join the group upon due compliance with specified conditions for membership has been offered to this employer, who has the matter under consideration. The statement of Mr. Connor that Group 17 “ is exclusively for employers having the Wynkoop Service,” and that • “ no other employer in the State Fund or in any other industry in the State carrying on a similar business is allowed in this group,” is not in accordance with the facts. With respect to the legality of Group 17, it should be pointed out that employers in this group are all engaged in related branches of iron and steel manufacture, involving a similar haz¬ ard of industry. The classifications represented in the group include steel foundries, drop forging, bolt and nut manufacture, tin and teme plate manufacture, ornamental brass, bronze and iron work, malleable iron work, wire cable manufacture, and wire drawing. Authority to establish a trade group of this character is conveyed by the provisions of section 95 of the Workmen’s Com- 54 State Insurance Fund pensation Law empowering the commission to “ rearrange any of the original groups in the law by withdrawing any employ¬ ments embraced in it and transferring it wholly or in part to any other group, and from such employments to set up new groups at its discretion.” The creation of special trade groups is also in harmony with the principles and conditions laid down in the opinion of the Attorney-General of the State January 25, 1916, in which he sustained the right of the Commission to set up even a single employer as a special group, provided that the nature of the operations and the hazard of the business were such as to differentiate the risk in question from others of a similar general character insured in the State Fund in such a way as to justify separate classification. With respect to the propriety of establishing trade groups, such as Group 17, it should be observed that this arrangement is justified in recognition of the reduced hazard of risks having the benefit of a properly organized system of medical and safety supervision. The trade group plan enables a body of employers who are sufficiently progressive to provide an expert medical and safety organization for their plants, to obtain the benefit of the saving effected in this way, and not to share it with other em¬ ployers who may be indifferent or negligent with respect to safety matters. The arrangement thus brings to bear a direct incentive to prevent accidents and to reduce insurance costs, to the mutual advantage of the employer and the insurance carrier. The plan has the further advantage for the Insurance Fund that it enables it to secure and hold desirable business that under the keenly com¬ petitive conditions in this State would tend to leave the State Fund for mutual or self-insurance. Special Experience Rating With reference to the State Fund experience rating plan, which is applied to some risks under the Wynkoop Service, as well as to various others not having this service, it should he stated that this plan was formulated for use in connection with large-size risks, having an approved safety and medical organization, and was put into operation at the time when the experience rating plan of the Compensation Inspection Rating Board was highly unsatis- Answer to Report oe Jeremiah F. Connor factory, that plan having later been abolished. The application of the plan is limited to approved risks paying a premium of not less than $1,000 for six months. The plan provides for a read¬ justment of rates at the end of each policy period. The method of readjustment is described in a memorandum attached to this report. This experience rating plan is actuarially sound and is a justi¬ fiable method of giving recognition to the reduced hazard of a risk in consequence of a proper organization of medical and safety service. The plan is based on the same principles and is designed to accomplish the same objects as the special group plan. The main object of formulating and applying the experience rat¬ ing plan was to enable the State Fund to attract and hold a desirable class of risks, to which the special group plan is not applicable. This class includes large-size risks, having a safety and medical organization and showing a generally good loss experi¬ ence, which, however, cannot be assigned to special groups because of the inability to furnish a sufficient volume of premium to warrant separate grouping. Employers of this class when placed in general groups become dissatisfied with the cost of their insur¬ ance, which seems to them unduly high as measured by their own favorable experience, and it becomes increasingly difficult, as time goes on, to secure a renewal of such business. Such employers, who have equipped and organized their plants for safety work, and have, consequently, developed a low loss ratio, feel that they are entitled to a lower rating on this account, and are not satisfied with the terms offered by the State Fund to employers in the general groups. The experience rating plan was devised to meet the requirements of such high-class large risks. The plan was applied at first tentatively and cautiously. It has been extended gradually as new risks have presented them¬ selves for consideration, through notice of withdrawal, which leads sometimes to an offer of this plan, as it means the holding of employers who otherwise would leave the State Fund; through requests by field representatives of the State Fund for permission to offer the plan to an employer who would not be attracted by the proposition to insure in one of the general groups; and through applications on behalf of risks submitted through the Wynkoop 56 State Insurance Fund Service and others. It should be noted that the plan has been offered to a considerable number of employers who have declined to accept it, chiefly because of the liability to pay an additional premium in the case of a deficit. It would not be possible, for this reason, to put the plan into operation uniformly for all em¬ ployers having the requisite amount of premium and meeting the other conditions. In order that there may be no basis, how¬ ever, for any charge of discrimination or unfairness in the use of the plan, it has been decided recently by the Commission that the plan be offered to every policyholder having a semi-annual pre¬ mium of not less than $1,000, and on the further conditions that the experience record and the moral hazard of the risk be satis¬ factory and that the employer install a safety equipment and organization according to a standard to be fixed by the State Fund. The Manager of the State Fund has been instructed to offer the plan to policyholders in general groups on this basis. It is be¬ lieved that the extension of the provisions of the plan to all employers having the required amount of premium who may be willing to conform to the other specified conditions will obviate the only criticism against the plan, as hitherto applied, which has valid basis. Some Corrections Some of the statements made by Mr. Connor concerning this experience rating plan call for correction. Mr. Connor states that “ the plan was promulgated by the State Insurance Fund without authorization by the State Industrial Commission.” It is true that the experience rates determined under this plan, and also those fixed under the plans operated by the Compensa¬ tion Inspection Rating Board at different times, have not been reported to the Commission for specific approval by resolution, as all matters of merit and experience rating have been treated as a part of the underwriting office routine. Two different plans of merit rating, and three different plans of experience rating, have been in operation for the State Fund, no one of which has been referred to the Commission for a resolution of approval. It has not been the practice of the Commission to pass resolutions on matters relating to underwriting and actuarial procedure in the office of the State Fund. Answer to Report of Jeremiah F. Connor 57 Mr. Connor states: “ Employers receiving this special rating plan are supposed to have safety and medical organizations. To say the least, these organizations are somewhat loose and do not appear to he checked up hy the State Fund.” This statement is not warranted hy the facts. Each risk offered for special experience rating is carefully scrutinized with respect to its past experience and present hazard, and, in particular, the arrangements for medical treatment of employees and the safety equipment and organization are examined, to insure that they com¬ ply with the standards of the State Fund. Mr. Connor characterizes the provision for an additional pre¬ mium charge, not exceeding 50 per cent, in the event of a deficit as “ more or less of a gentleman’s agreement,” and cites the refusal of the Cutler Desk Company to pay the additional charge. “ In the case of the Cutler Desk Company,” he declares, “ which operated under this plan under the Wynkoop Service, in which the losses were far in excess of the premium, the employer refused to pay the excess premium, and the matter has been referred to the Attorney-General for collection. The Cutler Desk Company is one case at least in which the Wynkoop Service did not prevent accidents.” The provision with respect to the 50 per cent additional pre¬ mium charge is embodied in the rules of the experience rating plan and is explained to every employer who elects to come under the provisions of the plan. The plan was applied to the risk of the Cutler Desk Company at the request of the Wynkoop Service, which had been duly authorized in a communication addressed hy the Cutler Desk Company to the State Fund to represent the company in all its transactions with the State Fund. The experi¬ ence on this risk for the two policy periods during which the State Fund carried it was unfavorable and resulted in an additional premium charge. The Cutler Desk Company withdrew from the State Fund at the close of the second policy period and refused to pay the additional premium charge. The matter was then reported to the Attorney-General. It should he noted that in this case, and in all others in which the experience rating plan produces a deficit, the plan works for the protection of the general group in which the experience-rated State Insurance Fund risk is placed and of the State Fund, as a whole, for it imposes upon the employer a part of the deficit, to the amount of 50 per cent of the semi-annual premium, whereas, if the risk had not been experienc&rated, the entire amount of the deficit would have fallen upon the group and the State Fund. It should also he stated in justice to the Wynkoop Service that the unfavorable experience on this risk was due to war conditions. The Cutler Desk Company engaged in the manufacture of aero¬ plane parts, and, in order to rush the work, took on inexperienced employees in large numbers, as the labor situation was such that trained operatives could not be found. Safety provisions were neglected; machine guards installed by the Wynkoop Service were removed over night. In short, labor conditions made it impossible to carry on effective accident prevention work. Mr. Connor further states that the experience rating plan “ is supposed to apply only to employers having a premium of $1,000, hut even this rule is not enforced.” This statement is wholly without foundation. Ho risk yielding a sem-annual premium of less than $1,000 has ever been subject to experience rating. It would be impossible for a risk that failed to produce an earned premium of $1,000 to get any rate readjustment under the experience rating plan, as each experience statement for risks subject to the plan must be checked and approved by the actuary and the manager of the State Fund before it passes through the routine of rate readjustment. It has happened in one or two cases that a risk accepted provisionally for a special experience rating, on condition that it should pro¬ duce an earned premium of not. less than $1,000, failed at the end of a policy period to qualify for a rating because the actual earned premium fell short of the required minimum. Hot a single instance can be cited of the grant of a special experience rating to a risk producing a semi-annual premium below the $1,000 minimum. Charge for Deficit Mr. Connor also cites the case of the Hiagara Alkali Company, to show the alleged unfairness of the experience rating plan in its effect on other employers in the State Fund. u In this case,” he states, “ the premium from July 1, 1918 to January 1, 1919 Answer to Report of Jeremiah F. Connor 5,9 was $9,905.91. The losses were $24,000 which together with a charge of 5 per cent, for catastrophe, 7% per cent for expenses and 5 per cent for excess risk, made the total charge against the premium, $25,712.86, a deficiency of $15,806.95, chargeable against the general employers in the State Fund. Under the special rule this employer should have been charged an excess of 50 per cent and even then the deficiency would have been about $10,000. The State Fund, however, has not in this case billed the employer for the excess premium of 50 per cent. This is probably due to a desire to “ ascertain whether the experience will not eventually become so favorable that the State Fund may decide not to collect the excess premium.” This statement rests on a misconception of the operation of the State Fund experience rating plan. In this case, as in the case of the Cutler Desk Company, an additional charge of 50 per cent of the premium was imposed on account of a deficit. The Niagara Alkali Company is still insured in the State Fund, and the additional premium charge, which was incurred for the policy period ended December 31, 1918, will be deducted from the sur¬ plus earned in succeeding policy periods, in accordance with the rule of the experience rating plan. This adjustment will be made in the statement rendered for the current policy period ending June 30, 1919. The status of the account for the preceding policy period, which produced the deficit, has already been explained to the policyholder, and no objection to the imposition of the additional premium charge has been raised by the Niagara Alkali Co. Mr. Connor speaks of the deficit “as chargeable against general employers in the State Fund.” He overlooks the fact that the experience rating plan in a case like this as has been pointed out, works to the advantage of the other policyholders, as it imposes a part of the deficit upon the employer subject to the experience rating plan and affords proportionate relief from this burden to the general group in which his risk is placed, and the State Fund as a whole. In the case under consideration the Niagara Alkali Company paid precisely the same premium that it would have paid as a member of a general group not subject to the experience rating plan, as the plan failed to yield any rate reduction at the end of the policy period, and besides this the 60 State Insurance Fund company incurred an obligation to contribute 50 per cent of the amount of such premium toward the incurred deficit in the form of a charge against any surplus earned in succeeding policy periods. Had the policyholder withdrawn from the State Fund at the end of the period preceding the deficit, the amount of the additional premium charge would have been payable in cash, as in the case of the Cutler Desk Company. In short, instead of working a hardship to other employers in the State Fund, as Mr. Connor mistakenly represents, the experience rating plan, in the event of a deficit, operates to the pecuniary benefit of the State Fund and other policyholders in the group carrying an experience-rated risk, as it helps to absorb the deficit, at least in part, which otherwise would fall wholly upon the general surplus of the group in question. Cost and Value of Service Mr. Connor contends that “ every service performed by ” the Wynkoop Service for the employer should be performed “ by the State Insurance Fund itself.” The State Fund could not possibly furnish to policyholders the type of specialized, intensive, individual expert service which a private organization can supply. The number of policyholders is too large and the available and obtainable force of safety engineers and other experts is too small. The State Fund is forced to operate under the rigid restrictions of the budgetary system and the Civil Service. Under the limitations and handi¬ caps imposed upon the State Fund by conditions inherent in the public service, it would be impossible to build up an expert service organization that would meet fully the needs of all policyholders in this respect. It would obviously be inequitable to provide special medical and safety service for some policyholders and some groups, without extending it to all. There is, therefore, ample room for a compensation service agency of the type which the Wynkoop Service represents, to do much more for employers than the State Fund can possibly do for all of its policyholders, or for any of its policyholders, with due regard to an equitable treatment of all. In this connection Mr. Connor charges that the cost of the Answer to Report of Jeremiah F. Connor 61 Wynkoop Service, estimated at one-half of the 40 per cent, divi¬ dend to policyholders in Group 17, or 20 per cent, of the premi¬ um, is “ ridiculous and excessive.” It should he borne in mind that the 20 per cent, of the pre¬ mium received by the Wynkoop Service is not clear profit, but must provide for the salaries of inspectors, physicians, investi¬ gators, statisticians, and other expenses of the service organiza¬ tion. It is pertinent to point out here that the average ratio of management expenses to premiums for the mutual insurance com¬ panies in this State, in 1917, was 22.1 per cent. The remunera¬ tion of the Wynkoop Service, whether excessive or not, is based upon contracts with the employers using this, service. The pro¬ vision of the contract with respect to the division of saving in the compensation costs between the employer and the service organi¬ zation would seem to be purely a private concern as between these two parties. It should perhaps be stated here that the Wynkoop Service has under consideration a plan for modifying the present system of charges for the service which will do away with the contingent feature and place the charges upon a fixed basis. Mr. Connor intimates that the Wynkoop Service is not only excessively costly, but also is practically valueless to employers, or, in other words, that the Wynkoop Service does very little if anything in return for the alleged high cost of the service. He states: “ I firmly believe that the high dividends and the income of the Wynkoop Service is due largely to the special group plan, and that the same employers would receive nearly as high divi¬ dends in the special group without the Wynkoop Service. As a matter of fact, other employers in special groups, who do not have this service receive as high, and probably in some cases, higher dividends.” It is not the purpose of this review of Mr. Connor’s report to hold a brief for the Wynkoop Service, but as statements of this kind reflect indirectly upon the State Fund and the Commission, it is pertinent to present some facts bearing on this question. If the Wynkoop Service is of real value in preventing acci¬ dents and reducing compensation costs for the employer, this ought to be reflected in reduced losses or improved experience of risks supervised under this service organization. An exhibit of State Insurance Fund 62 the comparative loss ratios of the group for employers using the Wynkoop Service and of the general groups of the State Fund, in which these risks would otherwise be placed, is significant here. The combined average loss ratio of the two general groups con¬ taining metalware risks, for the three policy periods, beginning July 1, 1917, the date of the establishment of the Miscellaneous Metalware Group, was 65.2 per cent. In computing this loss ratio, due allowance has been made for the distribution of metal¬ ware risks as between the two groups. The loss ratio of the mis¬ cellaneous metalware group, made up of risks having the Wyn¬ koop Service, for the same period, was only 43.6 per cent. The loss ratio of the special group using the Wynkoop Service was thus 35% lower than the loss ratio of the general groups contain¬ ing risks of similar character. Comparison may also be made between the accident experience of risks insured in the State Fund before and after taking the Wynkoop Service. Mr. Connor remarks that among the employ¬ ers in the group having Wynkoop Service are some who were already insured in the State Fund. It is interesting to compare the experience of such risks prior to their contract with the Wyn¬ koop Service with their experience thereafter. One large concern engaged in metalware manufacture has been with the State Fund since July 1, 1914, and since July 1, 1917, has received the Wyn¬ koop Service as a member of the Miscellaneous Metalware Group. During the three-year period, from July 1, 1914, to July 1, 1917, when this risk was not under the Wynkoop Service, the total pre¬ mium receipts were $16,705.49, and the incurred losses were $14,630.46, giving a loss ratio of 87.6 per cent. During the eighteen months period, from July 1, 1917, to December 31, 1918, the premium receipts were $21,349.96, and the incurred losses were $7,485.53, giving a loss ratio of 35.1 per cent. The loss ratio in the second period under the Wynkoop Service was thus considerably less than one-half of that for the prior period without that service, and this, notwithstanding the fact that under the increased pressure of operations, attendant upon rapid expansion during the second period, a higher loss ratio would naturally have been expected. If objection be raised to this com¬ parison on the score that it takes no account of changes in rates, Answer to Report of Jeremiah F. Connor G3 it may be well to point out that a comparison of the net loss cost per $100 of payroll, yields substantially the same result, and in such a comparison, of course, there is no factor of error due to rate changes. The net loss cost per $100 of Manufacturing pay¬ roll in the first period was 82.2 cents; in the second period it was 46.5 cents. Another concern, operating a large freight terminal, was in¬ sured with the State Fund from September 30, 1914, to Septem¬ ber 30, 1917, when the insurance was cancelled, and later re¬ turned to the State Fund for one period, from November 30, 1917, to May 30, 1918, under the Wynkoop Service. This policy was again cancelled at the close of the six months’ period desig¬ nated, in consequence of the assumption of control of the opera¬ tions of the insured by the United States Railroad Administration. During the first three years of insurance with the State Fund, the premium receipts were $31,900.69, and the incurred losses were $33,154.90, giving a loss ratio of 103.9 per cent. The net loss cost per $100 of payroll was $3.79. During the last six months period under the Wynkoop Service, the premium receipts amounted to $7,817 and the incurred losses were $314.17, giving a loss ratio of 4 per cent. The net loss cost per $100 of payroll was 17 cents. It should be noted that the State Fund assumed the medical liability during the first period, but not during the second. The medical cost was accordingly included in the loss ratio for the first period, but not for the second. This made the figures for the loss ratio and net loss cost for the first period rela¬ tively higher than the figures for the last period. The loss ratio for the first period, exclusive of medical, was 94.4 per cent., and the net loss cost on the same basis was $3.45. These comparisons would appear to indicate that the Wynkoop Service has been of some value to employers and employees in the way of preventing accidents and bringing about an improved experience. Inspection Work Mr. Connor further intimates that the inspection work for risks under the Wynkoop Service is really performed largely by the State Fund. He states: “ One would naturally assume that the inspection work necessary to install safety guards for preventing accidents 64 State Insurance Fund would be performed by the Wynkoop Service. It appears, however, that in most of the cases, this part of the Wynkoop Service is performed by the State Insurance Fund itself through its safety engineer. 77 A report upon the inspections made by the State Fund for twenty-live risks using the Wynkoop Service was furnished Mr. Connor at his request by the safety engineer of the State Fund. This report showed that no inspection had been made by the State Fund in the case of eleven of these risks; that seven inspections had been made at the request of the underwriting division of the State Fund, such inspections being solely for the purpose of determining the proper method of classifying and underwriting the risk; that four safety inspections had been made prior to July 1, 1917, the date of the formation of the special group for employers having the Wynkoop Service; that only five safety inspections had been made subsequent to that date, two of which were at the request of the policyholder, and three of which were inspections of risks using the Wynkoop Service, but not included in the special group. Only one of the inspections was made at the request of the Wynkoop Service. In transmitting his report, the chief safety engineer stated: “All of the risks listed are clients of the Wynkoop Service. This service maintains a Safety Inspection Department which co-operated with us in the inspection of these risks. For this reason we have not inspected these risks as fre¬ quently as risks not having the benefit of such service. As mentioned above, our force of safety inspectors has never been sufficiently large, and in view of the fact that the Wyn¬ koop Service makes safety inspections of its clients 7 plants, it seemed to me that it would be duplicating their work, to some extent, for us to inspect the risks in question as fre¬ quently as we try to inspect the majority of our risks. “ There appears, therefore, to be no foundation for the charge that the State Fund is really doing for the Wynkoop Service the safety inspection work which the latter is sup¬ posed to perform. 77 Indeed, in the next paragraph of the report following the com¬ ment upon the inspection work of the Wynkoop Service, Mr. Con- Answer to Report of Jeremiah F. Connor 65 nor remarks that “ Mr. Wynkoop has done well in some cases, the work tending to prevent accidents, work which the State Fund should have done for nothing.” That is, in one paragraph it is charged that the Wynkoop Service has not done this work in most cases, hut has depended upon the State Fund for its inspec¬ tion service, and in the next paragraph it is stated that this work has been done well by the Wynkoop Service in some cases, but that it ought to have been done by the State Fund for nothing. Policy Toward Claimants Mr. Connor, while conceding some merit to the accident pre¬ vention work performed by Mr. Wynkoop, declares: “ His energies are devoted far more toward keeping down the payment of compensation after an accident has occurred. He gets the claimant to pursue other remedies wherever pos¬ sible and when compensation has to be paid he gets the em¬ ployee back to work at the earliest possible moment. He told me of one case in which he required a man with a broken leg to work as a watchman while the fracture was healing.” This case is the only one cited by Mr. Connor in substantiation of the accusation that the Wynkoop Service pursues reprehensible methods for the purpose of keeping down the payment of com¬ pensation. Ho evidence of such tactics has ever come to the attention of the management of the State Fund, and it is needless to state that a policy toward claimants of the character intimated by Mr. Connor would not for a moment be tolerated by the State Fund or the Commission. So far as the pursuit of other remedies by claimants is con¬ cerned, it is ordinarily in the interest of the claimant to elect to sue a third party, if he has ground for action, as the law pro¬ tects him fully in the exercise of this right by assuring him the amount of the difference between the damages recovered in such an action and the compensation to which he is entitled under the law. It is impossible for a claimant pursuing his remedy against a third party in the courts to lose anything by taking this course, as he is guaranteed in any event the full amount to which he is entitled in the form of compensation, and he may recover in the form of damages a larger amount, if his suit is successful. From 3 66 State Insurance Fund the point of view of the State Fund, it is obviously desirable that a third party action should be brought whenever there is a reason¬ able chance of recovery, as the liability of the State Fund is reduced by the amount of damages so recovered by claimants. Furthermore, it is desirable, other things equal, that injured employees should be gotten back to work at the earliest possible date, provided, of course, that the employee in each case is physically fit to resume employment. In reference to the broken leg case cited by Mr. Connor, investigation of the records of the Wynkoop Service discloses that the employee was not put to work at all. The suggestion was made by Mr. Wynkoop that he be put to work as a watchman, with the understanding that this should be done only with the consent of the employee himself and with the approval of the physician in charge. This was not done, however, as a medical examination disclosed a constitutional disease that necessitated special treatment. Mr. Connor stated: “ The Wynkoop Service in most cases prepares the reports of the employer, the reports of the attending physician, and the papers for the claimant to sign.” This statement is incorrect. Both the employer and the attend¬ ing physician prepare their own reports of accidents, but the claimant in many cases is assisted in making out the claim papers. In this connection Mr. Connor refers to the “ Facts Agreed ” calendars that are used for some State Fund cases. This calendar was devised for the purpose of expediting the disposal of claims and getting money into the hands of workmen with the least possible delay. To this end the practice was adopted of placing upon the “ Facts Agreed ” calendars cases in which the State Fund acquiesced in the proposed award according to the claim folder prepared by the Bureau of Claims of the Commission. In such cases where the Claims Division of the State Fund and the Bureau of Claims of the Commission were in entire agreement regarding the facts, there seemed to be no occasion for hearing with its attendant delay. On the other hand, cases in which the State Fund had reason to question or contest a proposed award were placed on special calendars for a hearing. It should be stated that the “ Facts Agreed ” calendar is used only for con¬ tinued cases; no cases are closed on this calendar. Answer to Report of Jeremiah F. Connor 67 Mr. Connor further affirms his belief (i that many of the Wyn- koop cases are underpaid.” No cases are cited in support of this contention. It would doubtless be possible to find some cases in any list taken from the files of the Commission in which the claimant had been under¬ paid, but an impartial scrutiny of all the cases in such an examina¬ tion would, with equal certainty, disclose many in which the claimant had been overpaid. The sweeping statement that “ many of the Wynkoop cases are underpaid ” is accompanied by no evi¬ dence whatever, and the State Fund has no knowledge of the existence of any evidence that would substantiate the broad assertion. Again, Mr. Connor declares that the Wynkoop Service “ endeavors to have all notices in relation to claims sent to the employee and the employer in care of the Wynkoop Service, in which event they would never reach the real par¬ ties in interest. This practice was not permitted by the Industrial Commission.” The Wynkoop Service never requested that notices to employees he addressed to the Wynkoop Service. Such a request was made with reference to notices to employers as the contract with the Wynkoop service gives it full charge of correspondence relating to compensation matters. This latter request, however was denied, and notices of hearings and awards are sent by the State Fund directly to the employer in all cases. Rates and Dividends Mr. Connor complains that no reduction of rates have been granted to the risks in Group 17, notwithstanding the favorable experience, and that these risks have not been reported to the Compensation Inspection Rating Board for the usual experience rating. Incidentally, he states that the State Fund pays $30,000 per year to the Compensation Inspection Rating Board for the purpose of adjusting rates. The State Fund has never paid such an amount for the services of the rating hoard. The total amount paid in 1917 was $22,970.61 and in 1918 $7,558.31. Mr. Connor cites the case of the Habirshaw Electric Cable 68 State Insurance Fund Company, a risk which the State Fund declined to submit to the rating board, and states: “ Neither this risk nor any other risk in Group 17, how¬ ever, does receive an experience rating. The premium is kept at its high level, notwithstanding the favorable experi¬ ence. It is perfectly obvious that this practice by the State Fund results in higher dividends, one half of which goes to the Wynkoop Service at the end of each six months.” The State Fund does not submit any risks in special groups to the Compensation Inspection Fating Board for experience rating, for the reason that the special group plan in itself is in effect a method of experience rating, and it would not be consistent or proper to superimpose the experience rating plan of the rating board in the special group plan of the State Fund. This practice is not confined to Group 17. It is desirable, from the point of view of the State Fund that the premium income of a special group should be kept on a reasonably high level in order to minimize the possibility of a deficit. Furthermore, the larger the group premium the greater the contribution to the expenses and the surplus of the State Fund, which are prorated on the premiums to group members. This practice is of no advantage whatever to the Wynkoop Service. Mr. Connor’s statement that the refusal to apply experi¬ ence rates on the risks in Group 17 increases the profit of the Wynkoop Service is based on a misconception. It makes no difference whatever in respect to the profits of the Wynkoop Service whether a risk is subject to experience rating or not. Under the contract with the Wynkoop Service, any saving below a certain maximum cost, the basis of which is usually the amount of the premium according to the manual or schedule rates of the State Fund in force at the time of the contract, is divided between the employer and the Wynkoop Service. It is immaterial whether the saving takes the form of a rate reduction for favor¬ able experience or a dividend. If no experience rating is applied, the saving is all in the form of a dividend. If it is applied, the saving is partly in the form of a rate reduction and partly in the form of a dividend, smaller in proportion to the amount of the rate reduction. For example, assume a case of a risk with a Answer to Report of Jeremiah E. Connor 69 payroll of $500,000, and a rate of $2, yielding a premium of $10,000. If the total charges for the policy period amounted to $6,000, the dividend would be $4,000, or 40 per cent, one-half of which would go to the Wynkoop Service. If an experience rating reduction of 25 per cent were granted to the risk the rate would then he $1.50, yielding a premium of $7,500. The divi¬ dend would be $1,500, or 15 per cent. The total amount of saving to be divided between the employer and the Wynkoop Service would be 40 per cent, including 25 per cent of rate reduc¬ tion, and 15 per cent of dividend, exactly the same as if no experience rating had been applied. In general, the insinuation that the State Fund keeps up the manual rates in the interest of the Wynkoop Service is absolutely without foundation. Fo suggestion to this effect has ever come from the Wynkoop Service, and no such consideration has ever entered remotely into the determination of the policy of the State Fund respecting rates. Further Corrections. Mr. Connor charges that one of the employers having the Wynkoop Service received a reduction of 17% P er cent for the exclusion of medical liability from the policy, whereas he was entitled only to 12% per cent. He states: “ Some employers are only entitled to a reduction of 12% per cent. One of these having the Wynkoop Service, is the Brooklyn Eastern District Terminal. The State Fund, however, allowed the Wynkoop Service the full reduction of 17% per cent resulting in a loss to the State Fund of about $400 for a policy period of six months and a corresponding gain to the Wynkoop service.” Mr. Connor is wrong in his contention that the risk in question was only entitled to a 12% per cent reduction for the medical liability. The reduction of 17% per cent is properly applicable to a risk of this type, having a permanent and central location, as this enables the employer to make effective provision for the medi¬ cal and hospital treatment of employees, precisely as in the case of a large manufacturing plant. The Brooklyn Eastern District Terminal does a freighting and stevedoring business, but it has a permanent and central location and operates warehouses and 70 State Insurance Fund shops. The underwriting of this risk in this particular by the State Fund was correct. Mr. Connor states that “ among the employers enjoying special treatment because of the Wynkoop Service is one engaged in the business of scow trimming. This business is regarded as ex¬ tremely hazardous and should never receive rebates or dividends based on current experience.” This statement is incorrect. The special experience rating plan has not been applied on any risk of the class described. Mr. Connor has this to say concerning the origin of the Wyn¬ koop Service: “ The Wynkoop Service originated in the State Insurance Fund about four years ago at which time the State Fund insured the construction of the Speedway at Sheepshead Bay. Wynkoop placed this insurance in the State Fund under an arrangement by which the employer was to pay the cost of treating injured claimants and under which the amount saved over and above the amount of claims for com¬ pensation was to be returned to the employer and divided with Wynkoop. This Sheepshead Bay transaction was never submitted to the Workmen’s Compenation Commission nor is there any record of the same in the minutes of the Commission.” It is true that the insurance on the contract for the construction of the Sheepshead Bay speedway was placed in the State Fund by the Wynkoop Service. But no arrangement, such as Mr. Conner outlines, was proposed or applied on this risk. The usual reduction was granted for the exclusion of medical liability, which was not carried by the State Fund. The risk was placed in the general group in which it belonged, and the final adjust¬ ment was made in the usual manner. There was no special group¬ ing or rating of any kind. As this was a matter of ordinary underwriting routine, there was no reason for reporting it to the Commission. The following statement concerning the Wynkoop Service also calls for correction: Answer to Report of Jeremiah F. Connor 71 “ When this service was first instituted a circular letter was sent out from the office of Mr. Wynkoop representing that only through the Wynkoop Service could an employer receive large dividends from the State Insurance Fund. This practice was condemned and stopped by the Superin¬ tendent of Insurance.” The communication to which this refers was not a circular letter sent out when the Wynkoop Service was first instituted and did not represent that an employer could get large dividends from the State Fund only through this service. The letter was a communication addressed to an employer by an assistant in the office of the Wynkoop Service in November, 1917. It did, how¬ ever, contain an unfortunately worded and possibly misleading statement, which led to complaint to the Superintendent of Insur¬ ance. The following extract from a communication to the Wyn¬ koop Service by the Superintendent of Insurance will give the true version of this matter: “April 17, 1918. *********** “As you doubtless know, the particular complaint to which I have been giving consideration has to do with the following statement contained in the third para¬ graph of a letter which you addressed to Messrs. Stein¬ way & Sons of 107 East 14th Street, New York City, under date of Nov. 16, 1917: ‘ The State Fund offers through us an experience rating under which you will be repaid a dividend amounting to all of the premium which is not actually used/ etc. The complaint is made that this statement contains a strong inference that only through you can such large dividends be obtained, and that there is an implication that you have some kind of an arrangement or connection with the State Fund by which you can obtain the payment of large dividends which others cannot obtain. This, of course, is not true, since you have no connection with the State Fund in any way and can make no better arrangements with it than anyone else. 72 State Insurance Fund I must, therefore, request that you immediately discontinue the use of any such statement as that recited above, in your future correspondence, so that all possibility of misconstruc¬ tion may he eliminated. (Signed) Jesse S. Phillips, Superintendent No Tipping System Mr. Connor intimates that the Wynkoop Service is tipped off concerning the expiration of favorable risks in the State Fund. He states: “ Included among the employers in the Wynkoop Group are some who were already insured in the State Fund. Numerous other employers in the State Fund have been approached by representatives of the Wynkoop Service just as their policies were about to expire. This suggests at least a system under which the Wynkoop Service is tipped off by someone when favorable risks in the State Fund are about to expire.” The “ suggestion ” of a system of tipping off for the benefit of the Wynkoop Service is wholly unwarranted. The Wynkoop Service is, of course, free to solicit business at all times, and does solicit large risks insured in the stock companies, the mutual companies and the State Fund. It is well known that most State Fund policies expire July as the Workmen’s Compensation Law went into effect on that date. It should be stated here that 80 per cent, of the business now in the State Fund under the Wynkoop Service is new business brought to the State Fund by this organization. Finally, Mr. Connor states: “ I feel it my duty to also report the following transac¬ tion: An officer of the State Insurance Fund filed with the Secretary of State last year an application for registration of a Peerless coupe automobile. Mr. Wynkoop informed me that he paid for this automobile with his personal check and that it was a gift to a member of this official’s family.” Answer to Report of Jeremiah F. Connor 73 This transaction was purely a private affair connected in no way with the business of the State Fund. Mr. Wynkoop, who is an intimate friend of the family of the official in question, requested a member of the family to select a car and asked the privilege of paying for it. The gift was offered under circum¬ stances and in a way that made the acceptance natural and proper. There was no suggestion of any business consideration or obligation. Hor was there any secrecy about the transaction. It was reported by this official to the chairman of the commis¬ sion at the time. The transaction had no relation to the affairs of the State Fund. In conclusion, it may be well to state that Mr. Wynkoop gets no commissions or business or revenues from the State Fund. On the contrary, he has brought a large volume of desirable business into the State Fund through his service organization. Ho special favors or concessions have been accorded him in con¬ nection with this business. As has been previously stated, no arrangement with respect to the rating and grouping of risks placed in the State Fund by the Wynkoop Service has been offered that is not open on equal terms to any other broker or service organization. Indeed, a similar plan of rating and group¬ ing is actually in operation for other business in the State Fund. Treatment of Claimants Mr. Connor charges delays and underpayments in the treat¬ ment of claimants by the State Fund. He states: “ I have received many complaints and I am satised that there is an unreasonable delay in making payments of com¬ pensation to injured workmen out of the State Insurance Fund.” No Unreasonable Delay There is no unreasonable delay in the ordinary and usual pro¬ cedure of the State Fund in the handling of claims. It is only in rare and exceptional cases that any unreasonable delay occurs. In extenuation of such delays as do occur, it should be stated that the number of employees in the Claim Division is not suffi¬ cient to meet the requirements of the work. Additional em¬ ployees were requested by the management of the State Fund, hut were not granted in the legislative appropriation for the next 74 State Insurance Fund year. The claim service is constantly growing. More investi¬ gators are needed,— not for the purpose of fighting claims, hut to explain the law, and to see to it that proper medical treatment is provided, that the claims are filed promptly after the accident and that claimants are not misled into delay in filing claims in the hope of obtaining larger compensation. The case of William Corcoran is cited by Mr. Connor, as an example of delay in the payment of compensation. “ This claimant,” he states, “ was injured December 13, 1918, and, although he was before the medical adviser of the State Fund on December 16, 1918, and was again exam¬ ined by a State Fund doctor on December 30, 1918, he received no compensation until about March 1, 1919.” The records of the Commission show that the claim in this case was not received until January 23, 1919. The first award of compensation was made February 29, and the check was sent to the claimant promptly. The delay in this case, which amounted to about one month, was due largely to the unreasonable attitude of the claimant. It should he emphasized that this case is excep¬ tional and not typical. It is not a fair example of the claim service of the State Fund. Mr. Connor quotes a letter from the American Hard Rubber Company complaining that in many instances employees had to wait sometimes as long as five months for the receipt of compen¬ sation. Ho complaint concerning claim service was made by the American Hard Rubber Company when this concern was insured in the State Fund. A representative of the State Fund recently made inquiry concerning this matter at the office of the American Hard Rubber Company and was told by the manager that there had been no dissatisfaction with the claim service of the State Fund. Cases of Alleged Underpayment Mr. Connor states that he has received many complaints that claimants are underpaid and cites two cases as follows: “ In the case of John Carroll, which I had investigated, an additional award was made of $400. In the case of Jacob Rehm, who was employed by the State Department of Public Works, an additional award of $119.38 was made.” Answer to Report of Jeremiah F. Connor 75 It appears from the records of the Commission that the Carroll case, after a long period of temporary disability payments, was settled May 18, 1918, by an additional final award of $1,100 for the loss of the nse of the right leg and the partial loss of the use of the right arm. This final adjustment was made in accordance with the method approved by the Commission, and the award was made on the basis of an agreement between the claimant, the State Fund and the Commission. The attention of Mr. Connor was called to this case by a letter from the claimant or a member of his family asking for more compensation. The case was accordingly put on for a rehearing. It was developed at the hear¬ ing that the claimant had lost no time since the settlement and was still working at wages equivalent to the pay received before the accident. However, a medical examination disclosed that the condition of the arm had grown worse instead of improving; consequently, it appeared that the original settlement did not represent fully the value of the claimant’s disability at the later date, although at the time of the settlement it seemed equitable to all parties concerned. An additional year’s compensation, amounting to $400, was, therefore, offered by the State Fund and accepted by the claimant, and the case was closed on this basis. The Rehm case was closed by the Commission January 13, 1919, by an award of twelve weeks’ compensation. This case was one of a double hernia, and the rule of the Commission has been to award twelve weeks’ compensation for this type of dis¬ ability. The case was brought to Mr. Connor’s attention by a letter, and was placed on the calendar for a rehearing. Cor¬ respondence had passed between the claimant and the Albany office of the Commission, and negotiations were underway toward a special hearing in this case before the matter was taken up by Mr. Connor. At the rehearing a further award of eighteen and two-thirds weeks’ compensation was made, with the approval of the State Fund, and the case was closed on this basis. Mr. Connor further states: “ I have examined cases in which the State Fund appeared unwilling to pay the amount recommended by the medical adviser of the Commission or the medical adviser of its own department.” 76 State Insurance Fund It is not the function of the medical adviser of the Commis¬ sion or the medical adviser of the State Fund to fix the amount of compensation. In some cases the facts developed by investiga¬ tion'through the claim division of the State Fund may furnish good ground for questioning the recommendation made by the medical adviser. Fair Play for Claimants In general, the policy of the State Fund in its claim service is to give absolutely fair treatment to every claimant. The man¬ agement of the State Fund would not tolerate any practices not in harmony with the spirit of fair play, justice and humanity. At the same time it is most important always to scrutinize claims with due vigilance in order to protect the State Fund, which is a trust fund made up of moneys contributed by employers, against fraudulent claims. The intimation is apparently conveyed by Mr. Connor’s com¬ ments upon the claim service of the State Fund that there has been deliberate and intentional underpayment in some cases. This implicit charge must be repudiated with emphasis. It is, of course, possible, in examining into closed cases, some time after a final award, to discover some in which the claimant has been underpaid in the light of the later developments in the case, but, as has been pointed out, it would be possible, if an impartial exam¬ ination of a considerable number of cases were made, to show that in numerous instances the claimant had been overpaid. The amount to which the claimant is entitled is often a matter of judgment, and absolute infallibility in all cases is beyond the range of human attainment. In no single case, however, has the State Fund intentionally and deliberately become a party to an unfair settlement. The Medical Question Mr. Connor makes a charge of favoritism in connection with the medical service of the State Fund: “ The State Insurance Fund,” he declares, “ pays far more attention to getting work for favored doctors than it does in paying compensation to the claimants. For some time the State Fund has endeavored to compel all its employers Answer to Report of Jeremiah F. Connor 77 in the vicinity of New York City to send all injured work¬ men to ‘ State Fund Dressing Stations ’ for medical treat¬ ment. What are called ‘ State Fund Dressing Stations ’ are merely offices maintained by one physician to whom, through this method, the State Fund attempts to send all claimants for such treatment.” The assertion that the State Fund pays more attention to getting work for favored doctors than it does in paying compensation to claimants is without justification. In dealing with this charge, it is necessary first to outline the general policy of the State Fund with reference to medical service. A carefully directed system of medical treatment reflects itself in reduced compensation cost. If the medical service of an insur¬ ance carrier is not supervised properly, both the medical cost and the compensation cost will be unduly high. Systematic provision of competent medical treatment for injured employees helps to prevent infections, to shorten the disability period, to reduce the number of permanent disability cases, and thus to lower the amount that must be paid for compensation. The unfortunate and expensive results of incompetent medical treatment have been paraded before trial commissioners in many cases. It must be recognized that the treatment of industrial injuries has become a special branch of medical practice. The average family physi¬ cian has neither the experience nor equipment to give expert treat¬ ment in compensation cases. In order to secure satisfactory results, it is necessary to provide a system of dressing stations with physicians trained in the treatment of industrial accidents and familiar with compensation work. Practically every insur¬ ance company in the compensation field has some system of this kind in operation and recognizes that it is absolutely essential to the satisfactory and economical administration of compensation. The Dressing Stations. A medical service organization for compensation cases exclu¬ sively has been installed in the Greater Rew York territory by Dr. Meyer Wolff. This physician, who specializes in compensa¬ tion practice and maintains over thirty dressing stations for this 78 State Insurance Fund purpose, is the one to whom anonymous reference is made by Mr. Connor. The service provided by Dr. Wolff’s organization is used, not only by the State Fund, but by various other insurance carriers. The State Fund tried this service experimentally and found it satisfactory as respects both the character and the cost. The dressing stations maintained by Dr. Wolff are conveniently situ¬ ated throughout the territory of Greater New York to serve the needs of employers and employees. It would not be possible for the State Fund or any single insurance carrier to provide a system of dressing stations so complete and so well adapted to serve the convenience of policyholders and claimants as that main¬ tained by Dr. Wolff, for the reason that no single carrier could furnish a volume of work sufficient to keep the stations in profit¬ able operation. The central service station of Dr. Wolff’s organi¬ zation is open night and day, and night service is furnished by other stations when requested. The State Fund has received help¬ ful co-operation from Dr. Wolff’s organization in various details of the service. For example, each case is carefully followed from start to finish and discontinuance of treatment is recommended promptly when further treatment is no longer required. The prac¬ tice of Dr. Wolff’s organization in this respect contrasts favorably with a tendency noticeable on the part of some physicians to pro¬ long the treatment of cases unduly and thus to impose needless expense on the insurance carrier. Valuable assistance is also rendered by Dr. Wolff in making special examinations and re¬ ports, in co-operating with the medical and claim divisions of the State Fund in the preparation of cases, and at hearings before the Commission. Low Cost of Service With reference to the cost of this service, the records of the State Fund show that the average amount of the bills rendered by. Dr. Wolff: is about one-third of that of the bills rendered by all other physicians in Greater New York territory. The total amount paid by the State Fund for the services rendered by Dr. Wolff’s dressing stations, during the year ended December 31, 1918, was $41,850.60, and the average bill was $5.51. The total payments to all other physicians including specialists in New Answer to Report oe Jeremiah F. Connor 79 York, Brooklyn, Long Island and Staten Island for the same period was $82,908.55 and the average bill was $15.97. It ap¬ pears that Dr. Wolff received somewhat more than one-half of the medical work of the State Fund in this territory, measured by the number of cases, but received only one-third of the amount of the money spent for medical services, for the reason that his average charge was only one-third of that of the other physicians. The cost of the medical service on two large government contracts, furnished by Dr. Wolffs organization, amounted to less than 7 per cent, of the premium, as contrasted with the usual allow¬ ance of 12% per cent, for medical cost on contracting operations. In this connection, it may be pointed out that the general economy of the medical treatment furnished by the State Fund is shown clearly by the ratio of medical cost to compensation cost for the State Fund and for the private companies. The ratio of medical payments to compensation payments in the case of the State Fund for four and one-half years, July 1, i914, to Decem¬ ber 31, 1918, averaged 12.4 per cent. This ratio in the case of the private companies, as shown by reports to the State Insur¬ ance Department, on policies issued in the years 1914, 1915 and 1916, averaged 21.6 per cent. Part of this difference may pos¬ sibly be due to a larger proportion of policies excluding the medical liability in the case of the State Fund, and to other factors, but the figures indicate unmistakably that the medical service of the State Fund is comparatively less expensive than that of the private companies. A Complaint Examined Mr. Connor declares that “ this medical service is not always satisfactory, and because of it, some employers have cancelled their policies in the State Fund.” In general, this service has been highly satisfactory to em¬ ployers and employees, and many expressions of commendation have come to to the office of the State Fund. There have, of course, been some complaints. It is impossible to satisfy every¬ body. Mr. Connor cites two cases of alleged dissatisfaction and consequent cancellation. The American Safety Razor Companv, Brooklyn, and the American Hard Rubber Company, College 80 State Insurance Fund Point, L. I. With respect to the former, it is true that this company has given notice of intention to withdraw from the State Fund, but the real reason for the loss of their account was not dissatisfaction with the medical service. Mr. Connor gives ab¬ stracts from a letter of the American Hard Rubber Company, received by him, which, he states, “ explains the situation in concise language.” The substance of the complaint embodied in this letter is that the State Fund insisted on cutting bills rendered by physicians who treated employees of the company and later installed a dressing station at College Point. It is true that the State Fund refused to pay in full some bills rendered by local physicians for treating employees of this com¬ pany. This action was taken because the charges were plainly excessive, ranging about 50 per cent, higher than the usual scale of fees in compensation cases. The Workmen’s Compensation Law limits the fees to the prevailing charges “ in the same com¬ munity for the treatment of injured persons of a like standard of living.” The physicians at College Point attempted to main¬ tain a special standard of fees for that community which seemed to the medical division of the State Fund to be unreasonably high. Unfortunately, there are some physicians who appear to look on the State Fund as a wealthy client and levy charges accordingly. All insurance carriers have their difficulties in adjusting medical bills, and the Commission has been obliged to establish a regular calendar to arbitrate differences between physicians and insurance carriers. In order to meet the difficulty at College Point, a State Fund dressing station was established there, and the American Hard Rubber Company was urged to send injured employees to this station. The State Fund endeavors in all cases to secure the co-operation of employers in the use of the dressing stations, believing that such co-operation is a benefit to all concerned — the employer, the employee and the State Fund. At the same time the State Fund is always ready to defer to the preferences of employer or employee with respect to the choice of a physician, provided that the service rendered is competent and the charge reasonable. In the case of the American Hard Rubber Company, the complications were unusually difficult and proved to be impos¬ sible of mutually satisfactory adjustment. The letter quoted by Mr. Connor closes with an expression of extreme satisfaction with Answer to Report of Jeremiah F. Connor 81 the service of the company at present carrying the insurance. An interesting side light is thrown on this situation by the announce¬ ment made to a representative of the State Fund, who called at the office of the American Hard Rubber Company, that the Com¬ pany is now dissatisfied with the present insurance carrier and intends to place the insurance elsewhere upon the expiration of the policy. Analysis of Cancellations Mr. Connor intimates that other employers in the State Fund have cancelled their policies by reason of dissatisfaction with the medical service. He states: “ During the past year, the State Insurance Fund was obliged to cancel 2,710 policies. An analysis of the reason of these cancellations would doubtless furnish an important com¬ mentary in relation to the management of the Fund.” The cancellation of the American Hard Rubber Company is the only one known to the management of the State Fund that was due to a complaint concerning the medical service. An analysis of the general reasons for the cancellation in the case of 2,710 policies, cancelled in 1918, shows that 1,333 were cancelled because the employer had discontinued business and employed no labor, or had completed the operations covered by the policy; 774 policies were cancelled by the State Fund for non-payment of premium; 310 cancellations were due to miscellaneous reasons, such as self-insurance, bankruptcy, removal from the State, ina¬ bility to locate policyholders, death, assured covered under another State Fund policy; only 293 policies were cancelled because the employer took other insurance. It is interesting to note here that the new business written by the State Fund during the year amounted to $188,018.71, which was over 30 per cent more than the amount of business lost through cancellation, $152,245. It is not remarkable that the State Fund should have lost some business to the private companies in 1918, when it is borne in mind that no dividends had been paid in the general groups during the years 1916, 1917 and 1918, and during these years its policyholders were persistently solicited not only by the agents of the stock companies, but by the representatives of the mutual companies promising substantial dividends. Under 82 State Insurance Fund the circumstances, the wonder is rather that the State Fund lost so little business to its competitors. Even the comparatively small loss of old business was more than offset by the volume of new business written by the State Fund in 1918. Employment of Specialists Mr. Connor further states: “ The State Fund also endeavors to compel all claimants to patronize certain specialists. In the case of William Corcoran, already refered to, who was being treated by a specialist at the Manhattan Eye and Ear Hospital for an injury to an eye, the medical adviser of the State Insurance Fund tried to compel the claimant to abandon this treatment and patronize Dr. Torok. This the claimant refused to do, whereupon the medical adviser made this report on the case which appears in the files: “ ‘ Inasmuch as he steadfastly refuses to follow the treat¬ ment advised by this office, I deem it wise to not even examine the eye in this case. Ho medical bills are to be paid in this case outside of Dr. Torok’s subsequent to claimant's first examination or visit to Dr. Torek’s office.’ ” The State Fund is accustomed to avail itself of the services of certain specialists. These specialists are all experts of high standing in the medical profession and can challenge any criticism of their work. The State Fund is assured that claimants will receive the best treatment at the hands of these specialists, and, therefore, urges them to take advantage of the opportunity freely offered them. In the case of William Corcoran, the action taken by the medical adviser of the State Fund would appear to have been drastic, but the circumstances in this case were peculiarly irritating. It is unfortunate that Dr. Frederic A. Williams, medical adviser of the State Fund, who made the report cited by Mr. Connor, has since died, and a full explanation of the pro¬ cedure in this case is, therefore, not obtainable. It is noteworthy that the final outcome of this case was the complete loss of vision in the right eye. It is the belief of the claim auditor of the State Fund, who was familiar with this case, that, if the treat¬ ment recommended by the medical adviser has been continued, a part of the sight of the eye might have been saved. Answer to Report of Jeremiah F. Connor 83 Medical Examination of Claimants The practice of the State Fund with reference to medical examinations of claimants is also criticized by Mr. Connor as follows: “ In a large number of cases, the medical adviser of the Fund, as soon as an accident is reported, requests another favored physician to visit and examine the claimant. This doctor calls on the claimant, makes a more or less superficial examination, directs the claimant to come to the State Fund for medical examination, and makes a charge ranging from $5 to $15 per visit. Since January the bills of this physician have been over $1,000. The work performed in this respect is wholly unnecessary and is duplicated a few days later by the medical adviser of the Fund, who receives an annual salary. The medical treatment rendered by the State Insur¬ ance Fund needs prompt and radical cure.” It is the practice of the State Fund, upon the receipt of an accident report, to send a physician to examine the injured employee in serious cases. The purpose of the examination is twofold: to obtain exact information regarding the nature of the injury and the probable duration of disability and to enable the medical adviser to see to it that proper medical treatment is provided for the employee. It is impossible for the medical adviser of the State Fund to make such examinations, as his full time is needed for office work and executive duties. It is imprac¬ ticable to bring all claimants to the office for examination. Many claimants pay no attention to a letter requesting a call at the office; others are unable to call because of their condition. In order to secure information needed by the claim division and to insure proper medical treatment for claimants, examinations are made at the request of the State Fund by physicians, who visit claimants in their homes, report their condition, and refer them to the office of the State Fund or to dressing stations for further examination and treatment. This practice is fully justified by the results and should be extended rather than discontinued or curtailed. The practice is a distinct benefit to employees. In many instances the visit of the examining physician results in short¬ ening the period of temporary disability or reducing the extent 84 State Insurance Fund of permanent disability by enabling the State Fund to prescribe proper medical or hospital treatment, which the claimant could not otherwise receive. The usual fee for an examination is $5. This is a reasonable fee if competent service is to be obtained. Many of the visits are in outlying sections and require considerable time. This examination work is absolutely essential to effective direc¬ tion of the claim and medical service of the State Fund. It does not duplicate the work of the medical adviser, but supplements it. In the absence of a salaried medical staff of the State Fund, the only way in which this essential work can be performed is through physicians specially assigned for this purpose. It is, perhaps, worth noting in this connection, that the budget proposals of the manager of the State Fund for the next fiscal year called for the appointment of an assistant medical adviser. This provision, however, was cut out by the legislative finance committee. In the absence of some provision in the budget, the only way in which the important work of making first examinations can be carried on is under the present plan. The “ favored physician ” to whom allusion is made in Mr. Connor’s report, is presumably Dr. W. Knowlton, who had been called upon to make many examinations for the State Fund. This physician is thoroughly competent and has performed the work assigned to him in a conscientious and painstaking manner. The amount received by him for his services is not excessive. Conclusion The criticisms of Mr. Connor with respect to the collection of premiums by the State Fund, the individual or special groups, the Wynkoop Service, the treatment of claimants and the medical question have been reviewed and discussed in detail. It now remains to comment briefly upon some of the statements regarding miscellaneous matters. Volume of Business With reference to the volume of business carried by the State Fund, Mr. Connor makes the disparaging comment that as 50 per cent of the business, according to the manager, is carried in Answer to Report of Jeremiah F. Connor 85 special groups “ the State Fund generally carries only about 8 per cent of the compensation insurance of the State.” It is true that nearly 50 per cent of the business of the State Fund is carried in special groups, and it is also true that this business could not have been secured and retained in any other way. If the special groups were abolished — and the severe criticism of these groups in Mr. Connor’s report would seem to indicate an opinion on his part that they should be abolished — this would be equivalent to an invitation to the employers in such groups to withdraw from the fund. Question of Dividends With respect to dividends in the general groups, Mr. Connor declares: “As a matter of fact, the State Fund could declare addi¬ tional dividends in favor of the employers in general groups to the extent of a million dollars, in addition to the 10 per cent dividend above mentioned and still be solvent beyond a question of a doubt.” Mr. Connor does not explain where the million dollars could be found. To be sure, he refers to certain reserves now carried by the State Fund amounting to $870,394.25, which he terms unnecessary. The necessity or the desirability of these reserves has been previously explained. The reserve for deferred claim expenses is required according to the rules of the State Insurance Department in the case of mutual companies. The remaining reserves, for experience fluctuation, securities fluctuation, and unassigned surplus, account for only $600,000 of Mr. Connor’s million. If the State Fund should declare additional dividends of a million dollars to employers in the general groups at this time, and were then subjected to examination by the State Insurance Department, it would hardly be found “ solvent beyond the ques¬ tion of a doubt.” As a matter of fact, additional dividends in three of the general groups of 20 per cent, 10 per cent, and 25 per cent respectively, have already been declared. The reasons for the first declaration of a provisional dividend of only 10 per cent. 86 State Insurance Fund in the general groups, and a later declaration of supplementary dividends of higher percentage in three of these groups, have been fully explained in a preceding section. In brief, the first divi¬ dend was limited to 10 per cent, in view of the uncertainty of the business outlook at the close of the year and the impossibility of determining the exact percentages of surplus earnings in different groups immediately after the end of the last policy period. When the industrial situation developed favorably and the experience of the different groups was definitely determined, additional divi¬ dends were declared to a reasonable amount. The management of the State Fund would have laid itself open to severe criticism if, after only one year of favorable experience following upon the heavy losses in the lean years of 1916 and 1917, a dividend distri¬ bution of a million dollars in the general groups had been recom¬ mended. Such a recommendation would have been properly criti¬ cised as reckless in the extreme and would have deserved the em¬ phatic disapproval of the commission as well as of the policy¬ holders. Sundry Comments Mr. Connor complains that his investigation “ has been made with little co-operation from the management of the State In¬ surance Fund.” This statement is most unfair. At the begin¬ ning of the investigation, the manager of the State Fund assured Mr. Connor that he would have full co-operation in conducting his inquiry, and that any requests from him for data, reports or infor¬ mation from the records would receive prompt and careful atten¬ tion. In the early days of the investigation, Mr. Connor availed himself to some extent of the co-operation thus offered. But later, he resorted to other methods for obtaining information. It is to be regretted that Mr. Connor did not continue to make use of the co-operation of the State Fund management throughout the course of his investigation. Mr. Connor continues: “It has been suggested to me that no matter how bad the conditions are in the State Fund, they should receive no public attention because it might result in the State Fund losing some of its business. When it is generally known that the employers in the State Fund, besides having ratings from 14 per cent, to 15 per cent, lower at the start, are now entitled to Answer to Report of Jeremiah F. Connor 87 a dividend of at least 33% per cent, those now in the State Fund will not seek other insurance.’ 7 It is unfortunately true that public criticism of the State Fund inevitably results in the loss of business, for statements reflecting upon its condition or its management are eagerly seized upon by its competitors and used in the solicitation of business. Even when such criticism is shown to be not well founded, the correc¬ tion never overtakes the criticism, which is circulated widely among employers by the thousand of representatives of the casu¬ alty companies. The simple question whether the investigation and report by Mr. Connor will help or hurt the State Fund in this respect can be answered in only one way by a person familiar with the competitive conditions in the compensation insurance field. A printed abstract of Mr. Connor’s report under the head¬ line “ State Fund Scored ” has already been issued by one of the mutual companies. Mr. Connor expresses the opinion that “ if the State Fund had been properly handled from the start, it would now be writing from 25 per cent, to 50 per cent, of all the compensation insur¬ ance in the State.” It is to. be feared that if the policies with respect to reserves and dividends and groups which Mr. Connor’s report appears to suggest or sanction had been adopted in the beginning, the State Fund would be to-day insolvent, and would be carrying only a very small percentage of the compensation business of the State. It has been a hard task to build up the present volume of business. It would be an easy matter to drive the bulk of this business out of the State Fund by injudicious interference with the policies which have enabled the State Fund to secure and retain it in the past. Activities of Brokers and Agents The main reason why the State Fund has not obtained a larger proportion of the business is to be found in the activities of the brokers and agents of the casualty companies. There are about 12,000 insurance brokers and agents in this State, and with rare exceptions,— so few as to be practically negligible,— these repre¬ sentatives of the private insurance companies industriously dis¬ seminate all sorts of misinformation and misrepresentation con- 88 State Insurance Fund cerning the State Fund. The average employer relies upon his insurance broker for advice about all insurance matters. He needs various kinds of insurance aside from workmen’s compen¬ sation — fire, theft, elevator, boiler, teams, automobile and public liability. The usual practice is to turn over all this insurance to be placed through a broker. Insurance brokers get no commis¬ sions from the State Fund, and, consequently, are interested to keep business away from it and to discredit it in every possible way. Moreover, there seems to be no standard of fair play on the part of the fraternity of insurance brokers and agents in their competitive tactics toward the State Fund. In general, they are unscrupulous in their misrepresentations about the State Fund insurance. Although the State Fund offers complete security at minimum cost, employers are led to believe that insurance in the State Fund is both insecure and expensive. Employers are told that the State Fund maintains no reserves ; that its surplus is exhausted; that it is bankrupt or about to become so; that its policyholders are leaving it; that its policy affords no protection; that it gives no service; that it charges the same rates as the old line companies; that its policyholders are liable to assessment, and so on, ad libitum. The State Fund is unable in most cases to correct these misrepresentations and to place the facts regarding- its terms of insurance, its service, and its financial condition before employers, as it has not the facilities for reaching them at first hand. Another Charge of Favoritism Mr. Connor also charges favoritism in fixing the premiums. For example, he states: “A number of firms engaged in house wrecking are insured in the State Fund and one of these, The Hh in frank House Wrecking Company, is permitted to pay a pre¬ mium more than 50 per cent, less than the others.” This company has been insured in the State Fund from the beginning. When the rates were advanced, January 1, 191Y, the rates previously in force were retained for certain classifications and risks for which the experience had proved these rates to be adequate. The housewrecking concern in question has been car¬ ried profitably at the old rates. The experience of this risk to December 31, 1918, shows earned premiums of $12,206.86, and Answer to Report of Jeremiah F. Connor 89 incurred losses of $1,577.96, or a loss ratio of about 13 per cent. The experience of other housewrecking risks insured in the State Fund showed premiums to date $67,075.22 and incurred losses of $72,948.42, or a loss ratio of over 100 per cent. Previous Investigations The concluding paragraph of Mr. Connor’s report reads as follows: “ What I have discovered is only a scratch on the surface. The State Fund has never been properly audited by an out¬ side actuary or accountant since first constituted. I recom¬ mend that the whole State Fund be investigated from start to finish by a competent actuarial accountant.” With reference to Mr. Connor’s statement that the State Fund has never been properly audited by an outside actuary or ac¬ countant, it should be recorded that the State Fund was examined and audited in 1917 by the State Insurance Deparment, which is authorized by law “ to examine into the condition of the State Fund at any time.” The report of this examination was issued as a public document. Incidentally, it may be remarked that the State Fund has been investigated three times, in addition to the examination by the State Insurance Department and the investi¬ gation by Mr. Connor. These investigations were made by the State Comptroller’s office, by the Legislative Civil Service Com¬ mittee, and by the Rew York Bureau of Municipal Research. It may be said with truth that the life of the State Fund has been just one investigation after another. The report of each of these investigations, prior to the last, was generally favorable and commendatory. Another investigation of the State Fund “ from start to finish by a competent actuarial accountant ” is now recommended by Mr. Connor. Such an investigation would be welcome by the management of the State Fund. A Summary with Comments. Mr. Connor’s report might be characterized not unfairly as critical and negative. It is lacking in positive and constructive suggestions. It may be of interest to marshal such suggestions 90 State Insurance Fund or recommendations as are expressed or implied in the report. The summary would run about as follows: Declare additional dividends of one million dollars in the general groups. (This would impair the financial stability, if not endanger the actual solvency of the State Fund.) Expedite the collection of premiums. (The need of additional employees for this purpose has been urged repeatedly by the manager of the State Fund.) Curtail the dividends in the special groups, and preferably abolish such groups. (This would force the withdrawal of employers in such groups which represent nearly one-half of the premium income of the State Fund.) Abolish the special group for employers using the Wynkoop Service and refuse to do business with the latter. (This would result in the loss of desirable accounts amounting to over $100,000.) Expedite the settlement of claims and pay one hundred cents on the dollar to every claimant. (This is the present policy of the State Fund.) Stop sending employees to State Fund dressing stations. (These dressing stations are rendering satisfactory service at low cost.) Discontinue the practice of examining claimants outside the office through physicians assigned to this work. (These examinations are absolutely essential to the proper con¬ duct of the work of the claim and medical divisions of the State Fund.) Let the State Fund be investigated again by a competent actu¬ arial accountant.) (While such an investigation would be welcomed, it should not be forgotten that an investigation necessarily hampers greatly the work of the office, already handicapped by lack of adequate force.) Real Needs of State Fund In conclusion, it may be pointed out that there is no mention in Mr. Connor’s report of certain difficulties under which the State Fund now labors. He criticises the State Fund for its failure Answer to Report of Jeremiah F. Connor 91 to secure a larger volume of business, but he says nothing about the real obstacles which impede the progress of the State Fund. Mr. Connor does not refer to the grave evil of the practice on the part of insurance brokers and agents of circulating gross mis¬ statements concerning the State Fund. A serious handicap of the State Fund, which received no men¬ tion in Mr. Connor’s report, is the difficulty of satisfying employ¬ ers as to the protection under the State Fund policy on account of the limitation of the coverance to liability under the Workmen’s Compensation Law only. This limitation is a severe discrimina¬ tion against the State Fund in competition with the stock and mutual companies. It is true that the liability under the Work¬ men’s Compensation Law is exclusive for an employer carrying on a hazardous employment within the State and not subject in any way to the jurisdiction of the federal statutes or the laws of other states. But liability may arise under the laws of other states in connection with traveling salesmen, and liability at ad¬ miralty may arise through the operation of some vessel, which could not be covered specifically by the State Fund policy. Many employers desiring to insure in the State Fund are deterred from doing so through the apprehension that some action for damages may be successfully maintained by an injured employee. Repre¬ sentatives of the casualty companies make effective use of the argument that the State Fund cannot cover liability outside the Workmen’s Compensation Law. Even when all the operations of an employer are clearly within the scope of the law, he may, nev¬ ertheless, be disturbed by the fear of a suit on some liability not covered by the law. The State Fund will always be at a great disadvantage in this respect until it is authorized by law to issue a policy covering any collateral liability at common law, under the federal statutes, or under the laws of other states, which may arise in connection with a workmen’s compensation risk. Another handicap of the State Fund is the difficulty of con¬ ducting a competitive business enterprise under the present rigid restrictions of the budgetary system. The method by which the State Fund is financed out of a legislative appropriation is cum¬ bersome and unbusinesslike. The budget of the State Fund must be prepared months in advance of the beginning of the fiscal year 92 State Insurance Fund and no departure from the narrow limits of the budget is per- i mitted, to meet any emergency however urgent. Ho business can ; be conducted with the highest degree of economy and efficiency I under such a fiscal regime. The State Fund, it should be recog- j nized, differs from the ordinary State department in two impor¬ tant respects: it is subject, to a competitive check on expendi¬ tures, which must be kept within proper limits if the business is to survive and develop, and it is wholly self-sustaining, all ex¬ penses being paid by the policyholders and not by the taxpayers at large. The State Fund, therefore, should not be subjected j unconditionally to the restrictions of a fiscal scheme designed for non-competitive, tax-supported State departments. The enactment of legislation to relieve the State Fund of these I handicaps would do much toward enabling it to obtain the 25 per cent, to 50 per cent, share of the compensation insurance in the State, which Mr. Connor thinks that it ought to have secured; while compliance with the suggestions expressed or implied in his report would, it is to be feared, result in the withdrawal of 25 per cent, to 50 per cent, of the business now insured in the State Fund. Respectfully submitted, (Signed) F. Spencer Baldwin, Manager State Insurance Fund . Answer to Report of Jeremiah F. Connor 93 APPENDIX I. Memorandum In re Reserves Held December 31, 1918 In accordance with your request, I am pleased to give you the following information with respect to the several reserves held on December 31, 1918, as noted in my report dated February 5, 1919: I. Loss Reserve .— This amounted to $3,316,116.40, and cov¬ ered the anticipated future payments on account of accidents which had occurred prior to December 31, 1918, which were not fully closed out. These deferred payments fall under five heads: 1. Payments to beneficiaries in death cases and funeral benefits in recent death cases where there were no beneficiaries $1,764,006 10 2. Future payments to injured employees permanently and totally disabled. . . . 254,612 51 3. Deferred payments to injured employees on account of permanent partial dis¬ ability . 492,520 53 4. Deferred payments on account of tempo¬ rary total disability cases presumed not to be permanently disabled. 659,736 92 5. Probable future expenditures for med¬ ical aid under past accidents. 145,240 34 Total reserve . $3,316,116 40 The following is the explanation of the way the amount of reserve was arrived at under each of these items: 1. Death Cases .— This represents the present value in such cases based upon the Survivorship Annuitants’ Mortality Table and the Remarriage Table of the Dutch Royal Insurance Insti¬ tution, assuming interest at 3% per cent. The benefits in case of death, to the widow, continue for life during widowhood, with 94 State Insurance Fund a provision for two years’ compensation in a lump sum on remar¬ riage, and to minor children until age of 18 is reached. The benefits to other dependents continue during life and dependency, which theoretically may terminate prior to death, but in actual practice rarely, if ever, does. It is obvious that the present value of these cases should be determined on the basis of a suitable mortality table and some statistical table giving probabilities of remarriage. The tables used in this case, as also the rate of interest, have received legislative sanction through embodiment into the statute as the basis of commutation of cases to be paid into the aggregate trust fund. Of course, no one can say with assurance that the probabilities of death and remarriage shown by these tables will actually be accurately realized in American experience. Up to the present time, however, we have no more dependable tables to use, and sufficient experience has not devel¬ oped to form the basis of an American table. It is my expecta¬ tion during the coming year to further investigate this matter, and I hope that we may in the near future, with the co-operation of the Insurance Department and the Commission, make some investigation which may lead to the development of distinctly American experience tables. I believe the above reserve is prob¬ ably adequate, and there is no reason for believing that it is excessive. Of course, if we have sufficient facilities the claim department can investigate these cases, and it may be found that some widows have remarried, and the cases may, therefore, require a less reserve than has been set up; but the reserve at any time can only be set up on the basis of facts as known at that time. 2. Permanent Total Disability .— The compensation to an employee sustaining a total permanent disability is likewise a life pension and must be valued upon the basis of a mortality table. The Survivorship Annuitants’ Mortality Table has been used in this case also and the same rate of interest, 3% per cent, has been used. In this connection, if you will refer to the table on page 9 of my report, you will see that it is hardly safe to assume a higher rate of interest. 3. Permanent Partial Disability .— The law prescribes a fixed compensation for a definite term in the case of permanent partial Answer to Report of Jeremiah F. Connor 95 disability, and the reserve has been set up in those cases at the amount of the fixed compensation less actual payments made. Of course, we have had to use some discretion in this item where cases had not yet been definitely awarded permanent partial compensation, but where the facts indicated such award was probable. 4. Temporary Total Disability .— The reserve in this case is in accordance with the table prepared by Mr. Woodward and approved by the Superintendent of Insurance. This table is not the same one as used by mutual companies, for the reason that they do not make up their reserve until after the expiration of a month following the end of the year, when their knowledge of cases is more complete than is ours at the time our reserves are made up. In the natural run of things, a certain proportion of the cases open on December 31st are closed within one month of that time. Therefore the values in our table are somewhat smaller than those in the Mutual Company table. The aggregate result is probably substantially the same. 5. Medical Aid .— This is based upon taking an average per case where our accident record cards do not show that the medical expense has been entirely liquidated. If there is any question as to the sufficiency or excess in the reserves, it must be with respect to the last two items, which relate almost wholly to cases arising during the last calendar year and largely to cases arising during the last policy period of six months. For example, of the reserve for temporary total, amounting to $659,736.92, $532,214.26 was in respect of cases occurring during the last policy period and $67,012.66 during the policy period immediately preceding, at total of over $599,000 during the last calendar year and less than $60,000 for the entire preceding time, of which $57,000 was for twenty-one serious cases arising during the seventh period; that is, the last half of 1917. Naturally, the cases in the latest period are those about which least is known, and which are, therefore, most liable to adverse development. There are also more such cases. As the periods become older and the cases become better known, we are able to fix a more accurate reserve, and the excess reserve, if any has been held, is imme¬ diately freed for surplus. 96 State Insurance Fund Of the reserve for medical expense, amounting to $145,240.34, $84,231.57 was for cases arising in the last policy period of six months and $61,008.77 for cases arising during the preceding six months, the entire amount, therefore, being for cases arising during the last calendar year. You will note from page 2 of my report, under the discussion of this item, that the increase in reserve for the last policy period was approximately $150,000, and was due to the conflicting opera¬ tion of two causes — reserve on account of accidents arising in that period and reserve released by a re-estimation of the earlier periods. The incurred losses of the ninth period were $1,034,799, approximately $100,000 less than for the eighth period and $200,000 less than for the seventh period. The payments during the period on account of accidents occurring during that period and preceding periods amounted to $680,230, leaving a net excess of the incurred losses of the period over the total payments for the period of $354,569. The amount of reserve released by a revalua¬ tion of the preceding periods was $204,810, of which $112,916 was oh account of revaluation of the eighth or last period and $82,141 of the seventh period. There was a very slight release indicated on accidents occurring in the fifth and sixth periods, which were almost wholly compensated by necessary slight increases in reserves on account of accidents occurring in earlier periods. This result is consistent with the revaluation of earlier periods on June 30, 1918, and December 31, 1917, and, it seems to me, indicates that our reserve rules are upon a very sound basis. The only cases of which we have really precise knowledge are valued upon standards which, as the cases grow older and are settled, prove accurate to a remarkable degree. The more recent cases are valued upon a conservative basis so adjusted that if the estimate has proven too conservative it would promptly be released on the next valuation, and in any event will not be held beyond one year from the time of original valuation. It seems not unlikely that on revaluation June 3'0th the record as of Decem¬ ber 31st will be repeated and there will be released for surplus a small amount, less, however, than 10 per cent of the total reserve on December 31st. It requires but little study of the history of liability and com¬ pensation, less reserves, to convince any one that the tendency in Answer to Report of Jeremiaii F. Connor 97 the past in this respect has been viciously to underestimate reserve liabilities, and, in view of that tendency and fact, most conserva¬ tive students would view with not a little suspicion the reserve which upon successive revaluations showed so slight a margin as 10 per cent. From having made a careful study of the State Fund’s reserves over its entire history I am fully satisfied that it can safely operate in its reserve system. I very gravely ques¬ tion whether it can operate with safety upon a system which did not have this tendency, and you will recall that an unfortunate error made in one earlier valuation of the fund resulted in a deficiency of reserve of more than this amount, which ultimately had to be made up from the future earnings of a period when, due to other conditions, it was exceedingly difficult and unfor¬ tunate for the State Fund to have to do this. II. Deferred Claim Expense.— This item is 4 per cent of the loss reserve, being the same percentage that is required under the rules for depositing with the aggregate trust fund to cover the expenses of operating the trust fund. It is for the purpose of meeting the current running expense of paying these claims. It is true that this expense comes out of our annual appropriation, and that if the State Fund never has to liquidate it will not have to call upon this fund, as such, to pay out these cases. It seems to me, however, that this is not the only or controlling reason which should govern the treatment of this item in the State Fund balance sheet. Under the statute, the State Fund is subject to the supervision of the Insurance Department as respects its solvency and will be expected by that department to meet the tests required of its competitors. While the Superintendent of Insurance might not attempt to prohibit the State 'Fund from operating, if it could not meet this test, the intimation from his office that it did not meet it would be a most fatal blow to the fund in its competitive existence. Therefore, whether or not the State Fund is liable ever to have to liquidate, it is as a business proposition highly advisable for it, if it can, to maintain reserves at least equal to those required by the Superintendent of Insure ance of its competitive mutual companies. In this respect the fund is in a very different position than if it were operating as a monopoly. It is true that the superintendent’s requirement of 4 98 State Insurance Fund mutual companies is but 3 per cent of their reserve, whereas the reserve we have set up is 4 per cent, which makes a difference in actual money of about $30,000. I will discuss this a little further later. But there is another reason why it seems to me highly desirable for the State Fund to maintain this reserve. Although the expenses of the State Fund are paid initially out of an appro¬ priation of the Legislature, that appropriation is reimbursed into the State treasury out of the premium income of the State Fund; that is, the policyholders are charged with the State Fund’s expenses. If this reserve is set up on an adequate basis and the expense ratio of the State Fund is computed upon the basis of incurred expenses ; that is, of payments plus increase in outstand¬ ings, then the policyholders of each period pay all of the expenses of liquidating the claims which arise during that period and of maintaining the State Fund during that period. This is as it should be. If these reserves are not set up and policyholders are charged for expenses only on the basis of expenses paid, then each succeeding period of policyholders leaves for future policy¬ holders to pay certain expenses in connection with claims which arose under their policies. If the State Fund’s premium income continues uniform and its expenses otherwise do not increase, there will, nevertheless, by reason of a piling up of deferred claims to be handled, be a necessary increase in its total expenses which would show an increasing expense ratio for the State Fund. If the State Fund had a monopoly of the business, so that its policy¬ holders each succeeding year were the same body, this would not be injurious to the State Fund, nor could it generally be con¬ sidered inequitable. Such is not, however, the case. The State Fund must secure its business in the keenest kind of competition with stock and mutual companies, and a rising expense rate of the State Fund, from whatever cause, would be eagerly seized upon by its competitors and effectively used against it in com¬ petition. Further, it would be inequitable to require new policy- holders coming into the State Fund to take up burdens created for them by existing or former policyholders, and likewise be inequitable to permit policyholders to leave the fund for any rea¬ son and leave these burdens to be borne by others. Equity and Answer to Report of Jeremiah F. Connor 99 business foresight in the light of competitive conditions, therefore, seem to require that these reserves be set up upon a basis as nearly adequate to cover their purposes as can be determined. It seems to me that the same reasons calling for a 4 per cent loading in the case of deposits into the aggregate trust fund justify the 4 per cent reserve in this case. III. Premium Reserve. — This reserve represents the unearned portion of premiums actually received and probably calls for no further comment. IV. Reserve for Industrial Commission Expenses (Section 77). — This reserve represents two items — an anticipation of the amount shortly to be billed for the Commission’s year from July 1, 1917, to June 30, 1918, and a reasonable estimate of the same item for the remainder of the calendar year 1918. These are immediate liabilities which the State Fund must be prepared to meet when the bills are presented. In addition to this, there is also reserved 4% per cent of the loss reserve, deducting the reserve for medical payments. The last assessment for the expenses of the Commission was at 4^4 per cent of the payments, excluding medical payments, and inquiry from Mr. McDermott indicates that the assessment for the fiscal year ending June 30, 1917, will be at about the same rate. The same reasons for setting up the deferred claim expense reserve would seem to entirly justify and, indeed, require the treatment of this item along the same lines. V. Accrued Administration Expense. — The State Fund has not yet been billed by the State Treasurer for its expenses for the fiscal year ending June 30, 1918. Mr. Fondiller was informed some time ago from Mr. McDermott’s office that these amounted to $168,559.47, and we have added for the remaining six months of 1918 $85,000 (substantially half that) to make up this item of liability. I have since been advised that Mr. McDermott holds that he told Mr. Fondiller at the time that this $168,559.47 did not include certain expenses, and he now makes the figure sub¬ stantially $20,000 greater. If this be the case, and the rate of expense for the last half of 1918 is upon the same basis, this item would require to be increased by some $30,000. VI. Reserve for Investment Depreciation. — As of December 31, 1918, the Special Committee on Securities Valuation of the 100 State Insurance Fund National Convention of Insurance Commissioners issued an an¬ nual pamphlet giving valuations of securities as of December 31 of each year. It is my understanding that the Insurance Depart¬ ment of this State will publish the statements of the various com¬ panies to it, basing the value of securities upon the valuations in this table; and in the case of the State Fund, due to a curious resolution of the National Convention of Insurance Commissioners prescribing par as the value of all Liberty bonds, regardless of the price at which they were purchased (the State Fund bought during the last half of 1918 a considerable amount of bojids well below par), the Department valuation will probably exceed the book value of the State Fund, which in all cases is purchase price. On June 30, 1918, however, the Insurance Department required the quarterly statement to he filed valuing the securities at actual market basis notwithstanding that an average value substantially above the market was used December 31, 1917, and that the De¬ cember 31, 1918, value is substantially above the market. It would be a serious misfortune for the State Fund, after having paid dividends or otherwise disposed of its apparently free sur¬ plus on the basis of the Department valuation, to suddenly he compelled to mark down its securities to a low market value. In order to he safe, therefore, it would appear wise for the State Fund not to carry its securities above actual market values, and the reserve for investment depreciation was determined by taking the actual market value; hut certain securities having shown a tendency to further recede, values slightly lower than the market were taken and fractional values were dropped. VII. Reserve for Experience Fluctuation .— The period ending December 31, 1918, was an unusually profitable one for the State Fund, due to the collection of large amounts of additional pre¬ miums and audits for that and preceding periods. With the readjustments of industry to a peace basis, it must be evident that the State Fund will not have this source of income much, if any, longer. On the other hand, hills are now pending in the Legislature whose purpose is to increase the benefits under the act, and it would he inexpedient for the State Fund to immedi¬ ately increase its rates. Indeed, in appearing before the Com¬ mission when the bills were under consideration, as you will Answer to Report of Jeremiah F. Connor 101 recall, we stated that the policy of the State Fund would be to carefully study the matter and make no increase in rates which did not seem to be required. If these increased benefits and the industrial conditions we must face during the readjustment period are such that in actual effect the present rates are not sufficient, then, the State Fund would be faced with the alternative of decreasing or omitting its dividend or decreasing its surplus. From the business point of view, therefore, all these actions would be very detrimental to the best interests of the State Fund. It, therefore, seemed a much wiser course, and one looking more to the safety and stability of the State Fund as a permanent going concern, to set aside a reserve for this item which might be drawn upon to meet these conditions without the necessity of reducing or discontinuing the State Fund’s dividend. The American busi¬ ness man, in making contracts for the future for insurance or any other service or commodity, naturally makes his contract with a view to what service he will get and what it will cost in the future, and without much consideration for the past. Therefore, no matter how much the State Fund’s past dividends may have been, if the indications were that those dividends could not be main¬ tained or must be omitted entirely, the business man promised a dividend from a competing mutual company would not feel neces¬ sarily bound in gratitude to remain with the State Fund. Indeed, his own business success in the competitive world depends on his keeping his eye on the future rather than the past. Therefore, it seems that the permanence of the State Fund depends more upon its establishing a satisfactory dividend that it can maintain rather than attempting to distribute too closely the actual earn¬ ings of a definite period, and this reserve has been set up in accord¬ ance with this policy. It might have been possible to omit this reserve and allow the amount to remain in the surplus, but the American public has been educated to the general theory that the surplus of insurance institutions ought not to decrease, at least until it has reached a very substantial proportion, and that a decrease in surplus is a sign of weakness. Thus, this amount carried in general sur¬ plus would not be so freely available for the purposes for which it was designed as it is when set up as a separate reserve. In 102 State Insurance Fund any event, the effect on policyholders’ dividends would be no different whether this is carried as a separate reserve or simply used to increase the surplus shown in the statement, if that sur¬ plus is not distributed. In this connection, might I point out that the Ohio State Fund generally considered very radical in its management, having a monopoly of the business in Ohio so that it is not necessary to give the careful attention to competitive con¬ ditions that we must give, yet deemed it expedient, with a surplus over and above catastrophe reserve of over one million dollars, to distribute but little more than $300,000' in the way of dividends ? VIII. Reserve for Dividends to be Paid. — Technically, this is not a liability, as the dividends had not been voted prior to De¬ cember 31; but the setting up of this item is in accordance with the general practice of insurance companies and the requirement of the Superintendent of Insurance where the dividends had actu¬ ally been voted. IX. Statutory C atastrophe Surplus. — This is the surplus re¬ quired by the statute to be accumulated until, in the discretion of the Commission, it is sufficient. I do not believe that the State Fund can successfully operate competitively, without reinsurance (the stock companies have their own mutual reinsurance pool and the mutual companies either have such a pool or take reinsurance from London Lloyds) on a catastrophe surplus any less than this amount, and I believe that this surplus should be built up prob¬ ably until it reaches approximately one million dollars. After this time is reached, I do not believe there will be any necessity for further charges against policyholders for this purpose, although I think probably a small free surplus such as shown in the state¬ ment should be maintained to cover various contingencies, such as further depreciation of investment securities, a sudden change in conditions such as was experienced in 1915, when war contracts of European countries gave such a stimulus to industry that acci¬ dent costs increased very substantially before it was possible to revise rates to take care of them. X. Unassigned Surplus. — This amount is less than 10 per cent, of the State Fund’s premium income and would all be gone within a ye ay should industrial conditions, rating plans, or other unfore¬ seen contingency make rates inadequate. In this connection I Answer to Report of Jeremiah F. Connor 103 might point out that the experience rating plan, which was expected to adjust rates to the individual risks without substantial change in the companies’ premium income, has shown a tendency to produce substantial reductions. I do not believe it is the part of ^wisdom for the State Fund to operate upon a general contin¬ gency surplus much smaller than that held on December 31, 1918. Of course, circumstances in the past have left no choice in the matter, but I sincerely trust we will not be so unfortunately placed again. In this respect, might I again call attention to the very conservative attitude of the Ohio authorities in the matter ? (Signed) A. H. Mowbray, Actuary. February 28, 1919. II. Comparison of Ohio and New York Rates. March 4, 1919. Jeremiah F. Connor, Esq., 80 Maiden Lane, New York City. Dear Sir.— I have received your communication of February 26 relating to the comparison made by the actuary of the Ohio State Fund between Ohio and Yew York workmen’s compensation insurance rates. In commenting upon this comparison, I have no desire to place myself in the role of a critic of the Ohio State Fund. Unfortu¬ nately, however, the comparison would appear to warrant the inference that the rates of the Yew York State Fund, which are approximately 15 j>er cent, lower than the Yew York manual rates of the casualty companies, are unduly high in comparison with the rates of the Ohio State Fund. This inference is not war¬ ranted by the facts, and, in justice to the Yew York State Fund, I wish to point out certain errors or oversights in the comparison of rates as presented by the actuary of the Ohio State Fund. The actuary of the Ohio State Fund recognizes certain differ¬ ences in the operating conditions in the Ohio State Fund and in the stock companies doing business in Yew York State and ac¬ cordingly proposes that the Ohio rates be increased by 20 per cent, in order to equalize the conditions of comparison. However the case may lie as respects the stock companies, this 20 per cent. 104 State Insurance Fund multiplication of the Ohio rates cannot be accepted as constituting a fair basis of comparison as between the rates of the Ohio and Yew York State Funds. The proper method of comparison here is to modify the rates of both the Ohio and the Yew York State Funds, respectively, in allowance for various factors of difference, and then to compare the resulting modified rates. I shall there¬ fore proceed to point out the factors of difference for which allowance should thus he made in the two cases. Modifications of Ohio State Fund Rates: 1. The treatment of the office payroll in the two Funds is differ¬ ent and operates to give the Ohio Fund a higher rate on its several classifications than the manual rate as adjusted by it for merit rating. In the Yew York Fund the office payroll is separately classified and rated. In the Ohio Fund the office payroll up to 10 per cent, of the operating payroll is included at the operating rate. Except in very low-rated classifications, the office classifi¬ cation is only from 5 to 10 per cent, of the operating classification rate, and, therefore, the Ohio Fund gets substantially the oper¬ ating classification rate upon a larger payroll running up to 10 per cent, greater. Mr. Watson estimates that this difference is equivalent to an increase of 9 per cent, in the Ohio rate, and I accept his estimate. 2. The rates quoted in Mr. Watson’s communication are mini¬ mum rates and are not subject to any discount for merit rating, but are subject to charges for adverse experience. According to the Ohio manual provisions (Rules IV, V, VI, VII, VIII, pages 4 and 5, and Appendix B, pages 178-187), the employer does not enjoy the manual rate if his loss ratio has exceeded 60 per cent., but in such cases he pays a surcharge equal to 30 per cent, of the excess loss over 60 per cent, of his premiums up to a maximum charge of 24 per cent, above the manual rate. Under Rule II, page 3, it appears that a new risk pays an initial premium equal to 124 per cent, of the manual rate. How much the average increase will be it is difficult to tell. In Mr. Watson’s communication the total premiums of the Ohio Fund up to May 15, 1918, amounted to $25,269,532.85. Of these there were unearned on that date $1,540,662, leaving a balance earned of $23,728,870.85. Answer to Report of Jeremiah F. Connor 105 In the same statement there was recorded as disbursed for “ warrants cashed,” which I understand to be for loss payments, $13,791,522.77, and there is under liabilities a “ reserve set aside to bring all claims to full maturity ” of $8,449,478.40; this would giye total incurred losses, $22,241,001.17. This would give a loss ratio of 93.7 per cent, or an average excess over 60 per cent, loss ratio of 33.7 per cent. 30 per cent, of this is 10.1 per cent. But, of course, in this average loss ratio there must be many risks whose individual loss ratio was well below 60' per cent., and there will undoubtedly be some whose individual loss ratio exceeded 140 per cent., so that the 24 per cent, limit of extra charge became effective. The indication would seem to be that the Ohio State Fund would probably receive, as additional premiums under its merit rating provision, more than one-half of the maximum, but in the absence of precise knowledge and in order to take a very conservative view of the matter, I shall assume that this gave an average increase of 11 per cent., which with the 9 per cent, addi¬ tional through the treatment of office payroll would indicate that the collectible rates of the Ohio Fund are on the average 20 per cent, above their manual rates. Modifications of Neiv York State Fund Rates: 1. In the case of the Yew York State Fund, the manual rates are subject to reduction by schedule rating and experience rating. In his annual report for the year ending December 31, 1918, Mr. Senior showed that the average reduction from schedule rating was 6.3 per cent. I have recently had a list prepared of experi¬ ence rated risks of the Yew York State Fund and this showed an average reduction on these risks of 6.6 per cent. Taking these together, the Yew York State Fund collectible rates, therefore, at the present time may be considered to be 12.9 per cent, below the Yew York State Fund manual rates. A comparison of these rates makes a showing much more favorable to the Yew York State Fund than is the implication of the comparison in Mr. Wat¬ sons communication; yet such a comparison would be distinctly unfair to the Yew York State Fund, because this takes no account of two other conditions wherein, through no fault of the Yew York State Fund, the Ohio State Fund has a distinct advantage. 106 State Insurance Fund 2. The expenses of the Ohio State Fund are paid by the State. The expenses of the Yew York State Fund are paid out of its premiums and it is further subjected, through no fault of its own, to the sharp competition of stock and mutual companies, so that it has at considerable expense to itself to secure its business in competition with those companies and hold its business in the face of such competition. The incurred expenses of the Yew York State Fund for the year 1918 were $246,639.75. The incurred expenses of the Ohio State Fund for the year ending May 15, 1918, are given as $327,806.04. But in the case of the Yew York State Fund this expense includes over $30,000 as its share of the expenses of the State Industrial Commission. If the Yew York State Fund were relieved of the burden of competitive expense imposed upon it and any contribution toward the expenses of the State Industrial Commission, and further had the entire volume of the business of the State over which to spread its expenses, as has the Ohio Fund, even though the staff of the Yew York Fund would have to be somewhat increased to care for the larger volume of business, I am satisfied that the Yew York State Fund’s expense ratio would not exceed the very low figure of 3% per cent, shown by the Ohio State Fund. Under such circum¬ stances, it would seem that the fair basis of comparison would be to deduct from the collectible rates of the Yew York State Fund its expense ratio as shown on its 1918 business (7% per cent.) rather than to add to the Ohio State Fund’s rates its realized expense of 3Y2 per cent. A comparison on this basis assumes that the expenses of the State Fund in each case are paid by the State. 3. The Ohio State Fund has the benefit of revenue from a source not available to the Yew York State Fund, as the rules of the Ohio State Industrial Commission require self-insurers to pay into the Ohio State Fund a premium equal to 5 per cent, of what their premium for a full coverage in the Ohio State Fund would be. This premium, as I understand it, goes to the catastrophe surplus of the Ohio Fund. The statutory provision as respects catas¬ trophe surplus in the Ohio State Fund is the same as the statu¬ tory provision in this State, but, due to its larger volume of busi¬ ness and its non-competitive situation, the Ohio Fund has been Answer to Report of Jeremiah F. Connor 107 able to accumulate more quickly than the New York State Fund the statutory surplus deemed sufficient by its Commission, so that further accretions to it are not necessary. In the statement as of May 15, 1916, this is given as $624,850.62, and in the statement of May 15, 1918, as $887,282.82. Without definite knowledge on the subject, it seems highly probable that this entire increase came from the revenue from self-insurers. The New York State Fund is not yet in that fortunate position where it is deemed expe¬ dient to discontinue the further accumulation of catastrophe sur¬ plus. Indeed, with the greater congestion of business in certain parts of New York State as compared with Ohio, there is reason to believe that the New York State Fund will require a somewhat larger catastrophe surplus than the Ohio Fund. The New York Fund rates, therefore, provide a margin of 5 per cent, for catas¬ trophe surplus, and, in order to make them directly comparable with the collected rates of the Ohio Fund, this 5 per cent, should also be deducted. This makes a further reduction in New York State Fund rates below its manual rates of 12% per cent., or a total reduction for the three factors of difference amounting to 25.4 per cent. I have not attempted- the comparison on this basis for all of the rates quoted in Mr. Watson’s communication. I have, however, selected twelve representative classifications common to both States, and made such a comparison, and upon this basis the rates of the New York State Fund are found to be about 7% per cent, less than the corresponding rates of the Ohio State Fund. If it is desired, the range of classifications included in the comparison can be readily extended. I am appending to this memorandum two tables, the first show¬ ing the manual rates of the two Funds, and the actual collectible rates, and the second showing the collectible rates after adjust¬ ment of the New York State Fund rates as above outlined, in order to make them properly comparable. Of course, these comparisons are of advance rates only and not of net costs to policyholders. For the policy period just closed the New York State Fund has declared a dividend of 10 per cent., and we have every expectation of maintaining that dividend. The State Insurance Fund 108 Ohiot State Fund, according to Mr. Watson’s communication, was to declare as of May 15, 1918, dividends aggregating $336,452.46. It is not clear whether this is for a year or a six-months’ period. If for a year, the rates would be about 3% per cent., and if for a six-months’ period, about 7 per cent. Upon this basis of com¬ parison, it would appear that, under the same operating condi¬ tions, the net cost to policyholders of the Yew York State Fund would have been slightly less than the net cost to policyholders of the Ohio State Fund. Very truly yours, F. Spencer Baldwin, Manager, State Insurance Fund. TABLE I. Manual and Collectible Rates of the Yew York and Ohio State Funds Without Adjustment for any Difference in Operating Conditions to Bring Them to a Comparable Basis. (For which see Table IT.) Ohio manual rate Minimum estimate of Ohio collectible rate New York State fund manual rate New York] State fund average collectible rate Machine shop — no foundry. 1.25 1.50 1.89 1.65 Machine shop — with foundry. 1.45 1.74 2.18 1.90 Foundry, iron. 1.55 1.86 2.18 1.90 Malleable iron works. 1.65 1.98 *2.18 1.90 Blast furnaces. 3.25 3.90 *5.00 4.36 Sheet metal works. 1.85 2.22 2.07 1.80 Planning and moulding mills. 1.90 2.28 3.43 2.99 Cotton spinning and weaving. | .65 ye / 1.15 1.00 Woolen spinning and weaving. . 4 O \ 1.01 .88 Boot and shoe manufacturing. .24 .29 .57 .50 Bakeries. 1.15 1.38 1.45 1.26 Breweries. 1.95 2.34 2.99 2.60 * Exception to usual rule that State Fund rates are 14.3% below the stock com¬ pany manual rates. Answer, to Report of Jeremiah F. Connor, 109 TABLE II Comparison of Rates of the New York and Ohio State Funds — New York Rates Adjusted to Allow for Dif¬ ference in Operating Conditions as Compared with the Ohio State Fund. New York Machine shop — no foundry. Machine shop — with foundry. Foundry, iron. Malleable iron works. Blast furnaces. Sheet metal works. Planning and moulding mills. Cotton spinning and weaving. Woolen spinning and weaving. Boot and shoe manufacturing. Bakeries. Breweries. Average of 12 representative classifications Minimum estimate of Ohio collectible rates State fund collectible rate, less loading for expenses and catastrophe surplus 1.50 1.41 1.74 1.63 1.86 1.63 1.98 1.63 3.90 3.73 2.22 1.54 2.28 2.56 .78 .86 .78 .75 .29 .43 1.38 1.08 2.34 2.23 1.754 1 623 no State Insurance Fund APPENDIX ITT MEMORANDUM ON SPECIAL GROUPS March 4, 1919. The fundamental condition for the creation of a special group, regarded solely from the point of view of sound insurance manage¬ ment, is a sufficient payroll exposure to afford a satisfactory insurance distribution or a proper insurance average. In deter¬ mining what amount of payroll exposure should be taken as afford¬ ing such a distribution and average, the State Fund, in the begin¬ ning, laid down the requirement of a payroll of approximately 2,500 employees, and an annual expenditure of at least $1,000,000. Later, an additional requirement of a premium of at least $7,500 for six months was adopted in order to insure an adequate group premium on the basis of low-rated classifications, as the experi¬ ence showed that the rate of premiums was more important than the size of the payroll in determining the proper basis for special grouping. In short, an individual employer or a number of employers in the same trade having 2,500 employees and an annual payroll of $1,000,000, yielding a premium of $7,500 for six months may be regarded as an insurance unit for the pur¬ poses of the State Fund and may, therefore, be properly set up as a group within the meaning of the law. It would obviously not be proper to recognize as a group any individual employer or any number of employers whose total exposure, having regard to the number of employees and the size of the payroll and the amount of the premium, was too small to afford a satisfactory insurance distribution. On the other hand, it is entirely proper to set up as a group within the meaning of the law an individual employer or number of employers, having an exposure with respect to the number of employees, and payroll and premium sufficiently large to constitute a real insurance unit. The limits for the establish¬ ment of special groups have been fixed, with due regard to this fundamental consideration, with a view to securing a reasonable uniformity of experience in such groups over successive policy periods and minimizing the possibility of a deficit in any period. Answer to Report of Jeremiah F. Connor 111 The objection has been brought against the special group plan that it involves discrimination in favor of employers so grouped, as it enables .them to get a low rate of insurance in contrast to employers in general groups who are compelled to share the bur¬ den of other employers in such groups. It is contended that the plan is not consistent with the theory of workmen’s compensation, which requires that the cost of industrial accidents be distributed over the entire field of industry and borne collectively by the employers, as a whole. It is held that employers who are placed in special groups are relieved of their proper share of this col¬ lective burden and are enabled to obtain insurance at special low rates. In answer to this argument, it may be pointed out that dis¬ crimination is written into the Workmen’s Compensation Law itself. By permitting self-insurance, the law discriminates in favor of the large employer by giving him the opportunity to carry his own risk — an opportunity not open to the small employer. By permitting mutual insurance, the law again recognizes discrimina¬ tion, as it enables groups of employers insured in mutual associa¬ tions to obtain insurance at the net collective cost of carrying their particular trade risk, and thus to escape their contribution toward the cost of insuring the more hazardous plants excluded from the mutual associations. As long as the options of mutual insurance and self-insurance are left open to employers under the law, it is not consistent to condemn the special group plan of the State Fund as discriminatory. Furthermore, the group plan, as embodied in the original provisions of the law, involved discrimination as between employers placed in different groups. The composition of these groups was more or less haphazard. Two of the original groups contain only a single employment each — tanneries and pulp and paper mills. The dividend percentages are not always the same for all groups. The employer who receives a dividend of 20 per cent, in one group, as combined before the original forty- two groups were combined into six, might be held to enjoy the benefit of a special discriminative rate, as contrasted with the employer who gets a dividend of only 5 per cent. The law goes even further than this in permitting discrimination, as it legalizes discrimination between individual risks through the provision of 112 State Insurance Fund section 95, authorizing the Commission to adopt a system of schedule rating in such manner as to take account of the peculiar hazard of each individual risk. In short, the objection to dis¬ crimination that has been urged against the special group plan applies also to self-insurance, mutual insurance, to the group sys¬ tem itself, and to schedule rating as authorized by law. The objection under consideration is not well taken in any event, for it is desirable and proper to discriminate between em¬ ployers and between groups in the matter of dividends, since this recognizes differences in hazard, especially as influenced by safety equipment and organization of plants and puts a premium on the improvement of risks and the prevention of accidents. The em¬ ployer of a group that is offered the prospect of an increased dividend, to be obtained only by the reduction of insurance costs, is stimulated by such incentive to exercise proper care in the matter of safety organization and accident prevention, to improve the safety standards of plants and to reduce the preventable toll of industrial accidents. A discrimination that is based on differ¬ ences in trade hazards and individual risks is entirely justifiable. In this connection, the Attorney-General of the State, in an opinion on the question of individual groups, January 25, 1916 ; pointed out that “ the commission is permitted to discriminate ” in the making of rates, but the nature of so doing is not arbitrary “ but is presumed to take into account some hazard or protection against some hazard.” Answer to Report of Jeremiah F. Connor 118 APPENDIX IV MEMORANDUM ON STATE FUND EXPERIENCE RATING PLAN The advance premium is computed in the usual manner accord¬ ing to the State Fund schedule rates. The plan then provides for the readjustment of rates at the close of each policy period on the basis of the following charges: the incurred losses, including cash payments and loss reserves ; the catastrophe contribution of 5 per cent of the premium; the charge for management expenses, accord¬ ing to the actual expense ratio of the State Fund for the policy period in question; the amount of the dividend in the general group in which the experience-rated risk is placed, if any such dividend has been declared; and an additional reserve for excess risk, graduated according to the size of the premium, from 25 per cent for a semi-annual premium from $1,000 to $2,000, down to 5 per cent for a semi-annual premium of over $7,500. The rules of the plan further provide that if the total amount of the charges in any policy period amount to more than the earned pre¬ mium, the State Fund may charge the amount of such deficit against any surplus earned in succeeding policy periods, or in the event of the withdrawal of the policyholder, require the payment of such amount in cash; provided, however, that the amount so chargeable against the policyholder for any policy period shall be limited to 50 per cent of the earned premium for that period. The amount of the dividend, if any, is included in the charges on which the rate readjustment is made, for the reason that each risk subject to this experience-rating plan is a member of one of the general groups, and would, therefore, receive credit for any dividend declared in such group. Account should, of course, be taken of such group dividend in the rate readjustment under the experience-rating plan, and accordingly, the dividend credit, if any, is offset by a charge of the same amount in computing the experience rate. The reserve for excess risk is intended to provide for losses through death and serious disability cases which "distribute them- 114- State Insurance Fund selves unevenly over policy periods. As risks subject to this plan are not large enough to yield a proper insurance distribution and average for a single policy period, it is necessary to establish a reserve that will take care of excess losses in any one period. The percentages of such reserves are determined by careful actuarial computations and estimates. Further protection against unusual losses above the amount of the excess risk reserve is afforded by the provision for charging against the policy account the amount of any deficit in a policy period up to 50 per cent of the earned premium for that period. The State Fund is amply protected by these provisions for excess risk and additional premium charge. It will be seen that this experience-rating plan is based on two principles. First, it is applicable only to large-size risks. Experi¬ ence rating is not properly applicable to small risks for the experience of such risks is sure to fluctuate widely, and no experi¬ ence-rating plan could be devised that would work satisfactorily either for the insurance carrier or insured. Only large-size risks, moreover, can assume the expense of installing a safety equipment and organization necessary to insure a favorable experience. Second, the experience rating is based on the current experience of each policy period and not on prior experiences. It is obvious that current experience alone correctly reflects the existing physical and moral hazard of a plant, as prior experience may be the reflex of past conditions that have been changed completely. Gaylord Bros. Makers Syracuse. N. Y. PAT. JAN. 21.1901